Chamberlain B980 User Manual

Smart Garage Opener

• Please read this manual and the enclosed safety materials carefully!

• Fasten the manual near the garage door after installation.

• The door WILL NOT CLOSE unless the Protector System® is connected and properly aligned.

• Periodic checks of the garage door opener are required to ensure safe operation.

Owner’s Manual

B980

Belt Drive Garage Door Opener

FOR RESIDENTIAL USE ONLY

PRE-PROGRAMMED REMOTE CONTROL INCLUDED

TO WATCH VIDEOS GO TO:

tinyurl.com/lgh5x3h

• The model number label is located on the left side panel of your garage door opener.

• This garage door opener is compatible with MyQ® and Security+b2.0® accessories.

• DO NOT install on a one-piece door if using devices or features providing unattended close. Unattended devices and features are to be used ONLY with sectional doors.

Contents

Preparation ......................................2-5

Assembly .........................................6-9

Installation .................................. 10-28

Install the Door Control ............20-21

Install the Protector System® ....22-25

Install the Automatic Door Lock ......26

Connect power ..............................27

Adjustments .................................29-31

Battery Backup ..................................32

MyQ® Smartphone Control .................33

Operation .....................................34-38

Using your Garage Door Opener ..... 35

To Open the Door Manually ...........35

Smart Control Panel® ............... 36-37

Remote Control .............................37

To Erase the Memory .....................38

Maintenance .....................................39

Troubleshooting ........................... 40-41

Accessories ........................................42

Warranty ...........................................43

Automatic Garage Door Opener

Safety & Maintenance Guide .......... 44-45

Repair Parts ................................. 46-47

www.chamberlain.com

www.mychamberlain.com

Torsion Spring

Extension Spring

Preparation

Safety Symbol and Signal Word Review

This garagedoor opener has been designedandtestedto offer safeservice provided it is installed, operated, maintained and tested in strict accordancewith theinstructions and warnings containedin this manual.

Whenyou see these Safety Symbols and Signal Words on the followingpages, they will alert you to the possibility of

Mechanical

serious injury or death if youdo not comply with the warnings that accompany them.The hazard may come from somethingmechanical or from electric shock. Read

Electrical

the warnings carefully.

Whenyou see this Signal Word onthe followingpages, it will alert you to thepossibility of damageto your garage door and/or the garage door opener if you do notcomply with thecautionary statements that accompany it. Read themcarefully.

WARNING: This product can expose youto chemicals including lead, which are known to the State of California to cause cancer or birth defects or other reproductive harm. For more information go to

www.P65Warnings.ca.gov

Unattended Operation

The Timer-to-Close (TTC) feature, the MyQ®SmartphoneControl app, and MyQ®Garage Door andGate Monitor are examples of unattendedclose and are to be used ONLY with sectional doors. Anydevice or feature that allows the door to close without being in the line of sightof the door is considered unattended close. TheTimer-to-Close (TTC) feature, the MyQ®SmartphoneControl, and any other MyQ®devices are to be usedONLY with sectional doors.

Check the Door

To preventpossible SERIOUSINJURYor DEATH:

l ALWAYScall a trained door systems technician if garage door binds, sticks, or is out ofbalance. An

unbalanced garage door may NOT reverse whenrequired.

l NEVER try to loosen, move or adjust garage door, door springs, cables, pulleys, brackets or their hardware,

ALLof which are under EXTREME tension.

l DisableALLlocks and removeALLropes connected to garage door BEFORE installationandoperating

garagedoor opener to avoid entanglement.

l DO NOT install ona one-piece door if usingdevices or features providingunattended close.Unattended

devices and features are to be used ONLY with sectional doors.

To preventdamageto garage door and opener:

l ALWAYSdisable locks BEFORE installing and operating the opener. l ONLY operate garage door opener at 120V, 60Hz toavoid malfunction and damage.

Before you begin:

1. Disable locks andremove any ropes connectedto the garage door.

2. Lift the door halfway up. R elease the door. Ifbalanced, it should stay in place, supportedentirely byits springs.

3. Raise andlower thedoor to check for bindingor sticking. If your door binds, sticks, or is out ofbalance,call a trained door systems technician.

4. Check theseal on the bottomof the door. Any gap between the floor andthe bottom of the door must not exceed 1/4 inch (6 mm). Otherwise, the safety reversal system may not work properly.

5. The opener should beinstalled above the center ofthe door. If there is a torsion spring or center bearing plate in the way of the header bracket, it may be installed within 4feet (1.2 m) to the leftor right of the door center. See page 11.

Wi-Fi signal is weak.

The garage door opener will likely connect to your Wi-Fi network. If not, try one of the options below

No Wi-Fi signal. Try one of the following:

• Move your router closer to the garage door opener to minimize interference from walls and other objects

• Buy a Wi-Fi range extender

• Buy a Chamberlain MyQ® Internet Gateway (CIGBU) see page 41

Check Signal Strength. If you see:

Wi-Fi signal is strong. You’re all set!

Install your new garage door opener.

Visit wiﬁhelp.chamberlain.com for more details

3/16

7/16

1/2

5/32

5/16

3/4

5/8

9/16

1/4

7/16

Preparation

Before You Connect with Your Smartphone

Monitor andcontrol your garagedoor from anywhere usingthe MyQ®app.Youwill need a router with Wi-Fi anda smartphone or other mobile device. Make sure your mobile device is connectedto your Wi-Fi network. Hold your mobile device in the place where your garagedoor opener will be installedandcheck the Wi-Fi signal strength.

See MyQ®SmartphoneControl page 33 to connect your garagedoor opener to your Wi-Fi network.

AdditionalItems You May Need:

Survey your garage area to see if you will need any of thefollowing items:

l (2) 2X4Piecesof wood : May be used to fasten the header bracket to the structural supports. Also used to

position the garage door opener during installation and for testingthesafety reversing sensors.

l Support bracket and fastening hardware: Must be usedif you havea finished ceiling in your garage. l Extension brackets (MODEL 041A5281-1) or wood blocks: Depending upongarageconstruction,

extensionbrackets or woodblocks may beneeded to install the safety reversing sensor.

l Fastening hardware: Alternatefloor mountingof the safety reversing sensor will require hardware not

provided.

l Door reinforcement: Required if you have a lightweight steel, aluminum,fiberglass or glass panel door. l Rail extension kit: Required if your garagedoor is more than 7 feet(2.13 m) high.

Tools Needed

Preparation

CartonInventory

Save the cartonandpacking material until theinstallation and adjustmentis complete. Instructions for the accessories will beattached to the accessory and are not includedin this manual. Theimagesthroughout this manual are for reference only andyour product may look different.

Model Power Door Control Remote Control Wireless Keypad

B980 Max Lift Power System™

A. Header bracket

B. Pulley C. Door bracket D. Curved door arm

E. Straight door arm

(Packaged inside frontrail section)

F. Trolley

NOTE: Be sure to assemble the trolley before sliding onto rail.

G. Emergency releaserope and handle H. Rail (1 frontand4 center sections)

I. Hanging brackets (2)

(Packaged inside thefront rail section)

J. Garage door opener (motor unit)

K. Sprocket cover and screws

L. “U” bracket M. Belt N. Door Control O. Remote control

P. The Protector System

Safetyreversing sensors with 2conductor white and white/black wire attached: Sending Sensor (1), ReceivingSensor (1), and Safety Sensor Brackets (2)

Q. Automatic GarageDoor Lock

NOT SHOWN

Wireless keypad White and red/white wire Owner's manual Hardware

Smart Control Panel

3-button(2)

ASSEMBLY INSTALLATION

DOOR CONTROL

Insulated Staples

ot Shown)

Clevis Pin 5/16"x1-1/2"

Ring

Fastener (3)

Hex Bolt 5/16"-18x7/8" (4)

Self-Threading Screw 1/4"-14x5/8" (2)

Clevis Pin 5/16"x1"

Clevis Pin 5/16"x1-1/4"

Carriage Bolt 1/4"-20x1/2" (2)

Screw 1/4"-20x1/2" (2)

Wing Nut

1/4"-20 (2)

Lag Screw 5/16"-9x1-5/8" (4)

Screw 6ABx1" (2)

Drywall Anchors (2)

Screw 6-32x1" (2)

Hex Screw #8x3/8" (3)

(packed with the

sprocket cover)

Bolt

1/4"-20x1-3/4"

Lock Nut 1/4"-20

Bolt

Nut 3/8"

Lock Washer 3/8"

Master Link

Threaded Shaft with Spring Trolley Nut

Lock Washer 5/16"-18 (4)

Nut

5/16"-18 (4)

Preparation

Hardware

Assembly

Wear Pads

Front Rail Section (TO DOOR)

“U” Bracket (TO MOTOR UNIT)

Trolley

Rail Tab On Top

Slide to stops on top and sides of “U” bracket

Screwdriver

STEP 1 Assemble the rail and install the trolley

To preventINJURY frompinching,keep hands and fingers away fromthejoints while assembling the rail.

To avoid installation difficulties, do not run the garage door opener until instructed to do so.

The frontrail has a cut out “w indow” at the door end. The rail tab MUST be on top of therail when assembled.

1. Remove the straightdoor arm andhanging bracket packagedinside the frontrail andset asidefor Installation Step 5 and 9. NOTE: To prevent INJURY while unpacking the r ail carefully removethe straight

door arm stored within the rail section.

2. Align the rail sectionson a flatsurface as shown and slide the tapered ends intothe larger ones.Tabs alongthe side will lock into place.

3. Place the motor unit onpacking material toprotect the cover, andrest the back endofthe rail on top. For convenience, put a support under the frontendof the rail.

4. As atemporary stop,insert a screwdriver into the hole in the second rail section from the motor unit, as shown.

5. Check tobe sure there are 4plastic wear pads inside the inner trolley. If they becameloose during shipping, check all packing material. Snap themback intoposition as shown.

6. Slide the trolley assembly toward the screwdriver as shown.

7. Slide the rail onto the “U” bracket, until it reachesall thestops on the top and sides of the “U” bracket.

Assembly

Bolt 1/4"-20x1-3/4"

Lock Nut 1/4"-20

HARDWARE

“U” Bracket

Cover Protection Bolt Hole

Bolt

Lock Nut

Bolts (Mounted in the garage door opener)

Rail

Idler Pulley

Grease Inside Pulley

Bolt

Belt

Lock Washer

Nut

Bolt

Nut 3/8" Lock Washer 3/8"

HARDWARE

Trolley Connector

Rail Tab

STEP 2 Fasten the rail to the motor unit

To avoid SERIOUS damageto garage door opener, use ONLY those bolts/fasteners mountedin the top of the opener.

1. Insert a 1/4"-20 x 1-3/4" bolt intothe cover protectionbolt hole on theback end of the rail as shown. Tighten securely with a1/4"-20 lock nut. DO NOT overtighten.

2. Remove the bolts from the top of the motor unit.

3. Use thecarton to support the frontendof the rail.

4. Place the “U” bracket, flat side down onto the motor unit andalign the bracket holes with the bolt holes.

5. Fasten the “U” bracket with the previously removed bolts; D O NOT useany power tools. Theuse of power tools may permanently damage the garage door opener.

STEP 3 Install the idler pulley

1. Lay the belt besidetherail, as shown. Grasp theendwith thehooked trolley connector and pass approximately 12" (30 cm) of belt through the window. Keep the ribbed side toward the rail, and allow it to hanguntil Assembly Step4.

2. Remove the tape from the idler pulley. The inside center should bepre-greased. If dry, regreaseto ensure proper operation.

3. Place the idler pulley into the window as shown.

4. Insert the idler bolt from the top through the rail and pulley. Tightenwith a 3/8" lock washer and nut underneaththe rail until thelock washer is compressed.

5. Rotate the pulley to be sure it spins freely.

6. Locatetherail tab. The rail tabis between the idler bolt andthetrolley in the frontrail section. Use a flathead screwdriver and lift the rail tabuntil thetab is vertical (90º).

Assembly

HARDWARE

Master Link

Figure 3

Threaded Shaft with Spring Trolley Nut

Threaded Shaft

Master Link

Sprocket

Figure 2

Figure 1

Trolley Connector

Retaining Slot

STEP 4 Install the belt

1. Pull thebelt around the idler pulley and toward thetrolley. The ribbedside must contact the pulley.

2. Hook thetrolley connector intothe retaining slot on the trolley as shown (Figure 1).

3. With the trolley against the screwdriver, dispense the remainder of thebelt along the rail lengthtoward the motor unit and around the sprocket (Figure 2). Thesprocket teeth must engagethe belt.

4. Check tomake sure thebelt is not twisted.Connect the trolley threaded shaft with the master link(Figure

3).

l Push pins ofmaster link bar throughholes in end of belt and trolley threadedshaft. l Push master link capover pins andpast pin notches. l Slide the closed end of the clip-on spring over oneof the pins. Pushthe openendof the clip-on spring

ontotheother pin.

5. Remove the spring trolley nut fromthe threadedshaft.

6. Insert the trolley threaded shaft through the hole in the trolley.

Assembly

Spring Trolley Nut

Nut Ring Slot

Nut RingNut Ring

AFTER

1-1/4" (3.18 cm)

BEFORE

1" (2.5 cm)

Hex Screw #8x3/8" (Packed with the sprocket cover)

HARDWARE

Hex Screw

Sprocket Cover

STEP 5 Tighten the belt

1. By hand,thread the springtrolley nut on the threaded shaft until it is finger tightagainstthe trolley. Do not use any tools. R emovethe screwdriver.

2. Insert a flathead screwdriver tip intooneof the nut ring slots and brace it firmly against the trolley.

3. Tighten the spring trolley nut with an adjustable wrench or a 7/16" open end wrench abouta quarter turn until the spring releases and snaps the nut ring against the trolley. This sets the spring to optimumbelt tension.

STEP 6 Install the sprocket cover

To avoid possible SERIOUS INJURY to finger frommoving garage door opener:

l ALWAYSkeephandclear ofsprocket while operating opener. l Securely attach sprocketcover BEFORE operating.

1. Position the sprocket cover over thesprocket as shown and fasten to the mountingplatewith 8x3/8" hex screws provided.

You have now finished assembling your garagedoor opener. Please read the following warnings before proceeding to the installation section.

Installation

IMPORTANT INSTALLATION INSTRUCTIONS

To reduce the risk of SEVERE INJURY or DEATH:

1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS.

2. Install garage door opener ONLY on properly balancedandlubricated garage door. Animproperly balanced door may NOT reverse whenrequired and could result in SEVERE INJUR Y or DEATH.

3. ALL repairs to cables, spring assemblies andother hardware MUST bemade by a trained door systems technician BEFORE installing opener.

4. Disable ALL locks and remove ALL ropes connectedtogaragedoor BEFORE installing opener to avoid entanglement.

5. Where possible, install the door opener 7 feet(2.13 m) or more above the floor.

6. Mount the emergency release within reach, but atleast 6 feet (1.83m) above the floor andavoiding contact with vehicles to avoid accidental release.

7. NEVER connectgaragedoor opener to power source until instructed to doso.

8. NEVER wear watches, rings or loose clothing while installing or servicing opener. They could be caught in garagedoor or opener mechanisms.

9. Install wall-mountedgaragedoor control:

l within sight of the garage door. l out of reachof small children ata minimum heightof 5feet (1.5m) above floors, landings, steps or any

other adjacent walking surface.

l away fromALLmoving parts ofthe door.

10. Place entrapment warning label onwall next to garage door control.

11. Place emergency release/safety reverse test label in plain view oninside of garage door.

12. Upon completion of installation,test safety reversal system.Door MUST reverse on contact with a 1-1/2" (3.8cm) high object (or a 2x4 laid flat) on thefloor.

13. To avoid SERIOUS PERSONAL INJURY or DEATH from electrocution,disconnect ALL electric and battery power BEFORE performing ANY service or maintenance.

14. DO NOT install ona one-piece door if using devices or features providingunattended close.Unattended devices and features are to be used ONLY with sectional doors.

Installation

Header Wall

Vertical Centerline of Garage Door

2x4

Structural Supports

Level (Optional)

Unﬁnished Ceiling

2x4

OPTIONAL CEILING MOUNT

FOR HEADER BRACKET

Sectional door with curved track

Header Wall

Track

2" (5 cm)

Highest Point of Travel

Door

One-piece door with horizontal track

Header Wall

Track

2" (5 cm)

Highest Point of Travel

Door

One-piece door without track:

jamb hardware

Header Wall

8" (20

cm)

Highest Point of Travel

Door

Jamb

Hardware

One-piece door without track:

pivot hardware

Header Wall

8" (20

cm)

Highest Point of Travel

Door

Pivot

STEP 1 Determine the header bracket location

To preventpossible SERIOUS INJURY or DEATH:

l Header bracket MUST beRIGIDLY fastened to structural support on header wall or ceiling, otherwise

garagedoor might NOT reverse whenrequired. DO NOT install header bracket over drywall.

l Concrete anchors MUST beusedif mountingheader bracketor 2x4into masonry. l NEVER try to loosen, move or adjust garage door, springs, cables, pulleys, brackets, or their hardware, ALL

of which are under EXTREME tension.

l ALWAYScall a trained door systems technician if garage door binds, sticks, or is out ofbalance. An

unbalanced garage door might NOT reverse whenrequired.

Installation procedures vary accordingto garage door types. Follow theinstructions which apply to your door.

1. Close thedoor and mark theinside vertical centerlineof the garage door.

2. Extendthe line onto the header wall above the door.You can fasten the header bracket within 4 feet (1.22m) of the left or right of the door center only if a torsion spring or center bearing plate is in the way; or you can attachit totheceiling (see page 12) whenclearance is minimal. (It may bemountedonthe wall upside down if necessary, to gainapproximately 1/2" (1 cm). If you need to install the header bracket on a 2x4(on wall or ceiling), uselag screws (not provided) tosecurely fastenthe2x4 to structural supports as shown here and on page 12.

3. Open your door tothehighest point of travel as shown. Draw anintersecting horizontal line on the header wall 2" (5 cm) abovethehigh point:

l 2" (5 cm) abovethe high point for sectional door andone-piece door with track. l 8" (20 cm) abovethehigh point for one-piece door withouttrack.

This heightwill providetravel clearance for thetopedgeofthe door. N OTE: If the total number of inches exceeds the height available in your garage, use themaximum height possible, or refer to page 12 for ceiling installation.

Installation

Lag Screw 5/16"-9x1-5/8"

HARDWARE

Wall Mounting

Holes

WALL INSTALLATION

CEILING INSTALLATION

Optional Mounting

Holes

Vertical Centerline of Garage Door

Header Wall

Header Bracket

2x4

Structural

Support

Door Spring

Garage Door

Highest Point

of Garage

Door Travel

Horizontal

Line

Lag Screw

Header Wall

Ceiling Mounting

Holes

Finished Ceiling

Vertical Centerline of Garage Door

Header

Bracket

6" (15 cm) Maximum

Door Spring

Garage Door

Lag Screw

STEP 2 Install the header bracket

You can attach the header bracket either tothewall abovethe garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Do not install the header bracket over drywall. If installing

into masonry, use concrete anchors (not provided).

OPTIONA - WALLINSTALLATION

1. Center the bracket onthe vertical centerlinewith thebottom edgeof the bracket onthe horizontal line as shown (with thearrow pointingtoward the ceiling).

2. Mark the vertical set of bracket holes. Drill 3/16" pilot holes and fasten the bracket securely to a structural support with the hardware provided.

OPTIONB - CEILING INSTALLATION

1. Extendthe vertical centerlineontotheceilingas shown.

2. Center the bracket onthe vertical mark, nomore than 6" (15 cm) from the wall. Make sure thearrow is

3. Mark the sideholes. Drill 3/16" pilot holes and fasten bracket securely to a structural support with the

pointingaway fromthewall. The bracket can be mounted flush against the ceiling whenclearance is minimal.

hardware provided.

Installation

HARDWARE

Clevis Pin 5/16"x1-1/2"

Ring Fastener

Clevis Pin

Ring Fastener

Connected Disconnected

One-piece door without tracks

2x4 2x4

All other door types

STEP 3 Attach the rail to the header bracket

1. Position the opener on thegaragefloor below the header bracket. Use packing material asa protective base.

NOTE: If thedoor spring is in the way, you w ill need help. Have someone hold the opener securely on a temporary support to allow the rail to clear the spring.

2. Position the rail bracket against the header bracket.

3. Align the bracket holes and join with a clevis pin as shown.

4. Insert a ring fastener tosecure.

STEP 4 Positionthe garage door opener

To preventdamageto garage door, rest garage door opener rail on2x4 placed on top sectionof door.

1. Remove the packing material and lift the garage door opener onto a ladder.

2. Fully openthe door and place a 2x4 (laid flat) under the rail. For one-piece doors without tracks, lay the 2x4 on it's side.

NOTE: A 2x4 is ideal for setting the distance between the r ail andthe door. If the ladder is not tall enough you will needhelp at this point. If the door hits the trolley when it is r aised, pull the trolley release arm down to disconnect the inner and outer trolley. Slide the outer trolley toward thegaragedoor opener. The trolley can remain disconnected until instructed.

Installation

Finished Ceiling

Lag Screw

Not Provided

Hex Bolt

Nut

Lock

Washer

4 5

Lag Screw

Finished Ceiling

EXAMPLES

Unﬁnished Ceiling

HARDWARE

Hex Bolt 5/16"- 18x7/8"

Nut 5/16"-18

Lock Washer 5/16"-18

Lag Screw 5/16"-9x1-5/8"

STEP 5 Hang the garage door opener

To avoid possible SERIOUS INJURY from afalling garage door opener, fasten it SECURELY to structural supports of the garage. Concreteanchors MUST beusedif installing ANY brackets into masonry.

Hanging the garage door opener will vary depending on your garage.Below are three example installations. Your installation may bedifferent.For ALLinstallations the garage door opener MUST be connectedto structural supports. The instructions illustrate one of theexamples below.

1. On finishedceilings, usethe lag screws to attach a support bracket (not provided) to thestructural supports before installing the garage door opener.

2. Make sure thegaragedoor opener is aligned with the header bracket.Measure thedistancefrom each side of the garage door opener to the support bracket.

3. Cut both pieces ofthehanging bracketto required lengths.

4. Attach the end of each hangingbracket to thesupport bracket with appropriate hardware (not provided).

5. Attach the garage door opener to thehanging brackets with thehex bolts, lock washers, andnuts.

6. Remove the 2x4 and manually close the door. Ifthe door hits the rail, raise the header bracket.

Installation

STEP 6 Install the Light Bulbs

To preventpossible OVERHEATING of the end panel or lightsocket:

l Use ONLY A19 incandescent (100W maximum) or compactfluorescent (26W maximum) lightbulbs. l DO NOT use incandescent bulbs larger than 100W. l DO NOT use compact fluorescent light bulbs larger than 26W (100Wequivalent). l DO NOT use halogenbulbs. l DO NOT use short neck or specialty light bulbs.

1. Pull onthetop sides ofthe lightlens and rotatethelight lens down.

2. Insert an A19incandescent (100W maximum) or compact fluorescent (26W, 100W equivalent) light bulb into the light socket.

3. Rotate the lens upto close.

NOTE: Do not use halogen,short neck, or specialty light bulbs as these may overheat the end panel or light socket. Do not use LED bulbs as they may reducethe range or performance of your remote controls.

STEP 7 Attach the emergency release rope andhandle

To preventpossible SERIOUS INJURY or DEATH from afalling garage door:

l If possible, useemergency release handleto disengagetrolley ONLY whengaragedoor is CLOSED. Weak

or brokensprings or unbalanceddoor could result in an open door falling rapidly and/or unexpectedly.

l NEVER use emergency release handle unless garage doorway is clear of persons and obstructions. l NEVER use handle to pull door open or closed. If ropeknot becomes untied, you could fall.

1. Insert one end of theemergency release rope through the handle. Make sure that “NOTICE” is rightside up. Secure with an overhand knot at least 1" (2.5 cm) from the end of the ropeto prevent slipping.

2. Insert the other end of theemergency release rope through the hole in the trolley release arm. Mount the emergency release within reach, but at least 6 feet (1.83 m) abovefloor, avoiding contact with vehicles to prevent accidental releaseand secure with an overhand knot.

NOTE: If it is necessary to cut the emergency release rope, seal the cut end with a match or lighter toprevent unraveling. Ensure the emergency release rope and handle are above the top of all vehicles to avoid entanglement.

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