Chamberlain B510, B500, B503 User Manual

Garage Opener

• Please read this manual and the enclosed safety materials carefully!

• Fasten the manual near the garage door after installation.

• The door WILL NOT CLOSE unless the Protector System® is connected and properly aligned.

• Periodic checks of the garage door opener are required to ensure safe operation.

Owner’s Manual

B500 • B503 • B510

Belt Drive Garage Door Opener

FOR RESIDENTIAL USE ONLY

PRE-PROGRAMMED REMOTE CONTROL INCLUDED

TO WATCH VIDEOS GO TO:

tinyurl.com/lgh5x3h

• The model number label is located on the left side panel of your garage door opener.

• This garage door opener is compatible with MyQ® and

Security+2.0® accessories.

• DO NOT install on a one-piece door if using devices or features providing unattended close. Unattended devices and features are to be used ONLY with sectional doors.

Contents

Preparation ......................................2-5

Assembly ....................................... 6-10

Installation .................................. 11-28

Install the Door Control ............ 21-22

Install the Protector System® .... 23-26

Power ......................................27-28

Adjustments .................................29-31

Operation ..........................................32

Features .......................................33

Using your Garage Door Opener .....34

Multi-Function Control Panel .... 34-35

Remote Control and

Keyless Entry ........................... 35-36

Homelink® ...................................36

To Erase the Memory .....................36

To Open the Door Manually ...........37

Maintenance .....................................38

Troubleshooting ........................... 39-40

Accessories ........................................41

Warranty ...........................................42

Repair Parts .................................43-44

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www.mychamberlain.com

Torsion Spring

Extension Spring

Preparation

Safety Symbol and Signal Word Review

This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual.

Whenyou see these Safety Symbols and Signal Words on the following pages, they wi ll alert you to the possibil ity of

Mechanical

serious injury or death i f you do not comply wi th the warnings that accompany them.The hazard may come from something mechanical or from electric shock. Read

Electrical

the warnings carefully.

Whenyou see this Signal Word on the followi ng pages, it will alert you to the possibility of damage to your garage door and/or the garage door opener if you do not comply with the cautionary statements that accompany it. Read themcarefully.

WARN ING: This product can expose you to chemicals i ncluding lead, which are known to the State of California to causecancer or birth defects or other reproductive harm. For more information go to

www.P65Warnings.ca.gov

Unattended Operation

The Timer-to-Cl ose (TTC) feature, the MyQ®Smartphone Control app, and MyQ®Garage Door and Gate Monitor are examples of unattended close and are to be used ON LY with sectional doors. Any device or feature that allows the door to close without being in the li ne of si ght of the door is consideredunattended close. The T imer-to-Close (TTC) feature, the MyQ®Smartphone Control, and any other MyQ®devices are to be used ONLY with sectional doors.

Check the Door

To prevent possible SERIOUSINJURYor DEATH :

l ALWAYScall a trained door systems technician if garage door binds, sticks, or is out of balance. An

unbalanced garage door may NOT reverse when r equired.

l NEVER try to loosen, move or adjust garage door, door springs, cables, pulleys, brackets or their hardware,

ALLof w hich are under EXTR EME tension.

l Disable ALLlocks and r emoveALLropes connected to garage door BEFORE installation and operating

garage door opener to avoid entanglement.

l DO NOT install on a one-piece door if using devices or features providing unattended close. Unattended

devices and features are to be used ONLY with sectional doors.

To prevent damage to garage door and opener:

l ALWAYSdisable locks BEFORE installing and operating the opener. l ONLY operate garage door opener at 120V, 60Hz to avoid malfunction and damage.

Before you begin:

1. Disable locks and remove any r opes connectedto the garage door.

2. Lift the door halfway up. R elease the door. If balanced, it should stay in place, supportedentirely by its springs.

3. Raise and lower the door to check for binding or sticki ng. If your door binds, sticks, or is out of balance, call a traineddoor systems technician.

4. Check the seal on the bottomof the door. Any gap between the floor and the bottom of the door must not exceed 1/4 inch (6 mm). Otherwise, the safety reversal system may not work properly.

5. The opener should be installed above the center of the door. If there is a torsion spring or center bearing plate in the way of the header bracket, it may be installed w ithin 4feet (1.2m) to the left or right of the door center. See page 12.

3/16

7/16

1/2

5/32

5/16

5/8

9/16

1/4

7/16

Preparation

Additional Items You May Need:

Survey your garage area to see if you w ill needany of the following items:

n (2) 2X4 PIECES OF WOOD

May be used to fasten the header bracket to the structural supports. Also used to position the garage door opener during installation and for testing the safety reversi ng sensors.

n SUPPORT BR ACKET AND FASTENIN G H ARDWARE

Must be used if you have a finished ceiling in your garage.

n EXTENSION BRACK ETS (MODEL 041A5281-1) OR WOOD B LOCKS

Dependingupon garage construction, extension brackets or wood blocks may be neededto install the safety reversing sensor.

n FASTENIN G H ARDWARE

Alternate floor mounting of the safety r eversing sensor will require hardware not provided.

n DOOR REINFORC EMENT

Required if you have a lightweight steel, aluminum,fiberglass or glass panel door.

n RAIL EXTENSION K IT

Required if your garage door is more than 7 feet (2.13m) high.

Tools Needed

Preparation

Carton Inventory

Save the cartonand packing material until the installation and adjustment is complete. Instructions for the accessories will be attachedto the accessory andare not i ncluded in this manual. The images throughout this manual are for reference only and your product may look different.

Model Power Doo r C ont rol Remot e Control Wireless Keypad

B500 Med Lift Power System™ Multi-Function 1-button(2)

B503 Med Lift Power System™ Multi-Function 3-button(2)

B510 Med Lift Power System™ Multi-Function 3-button(2)

A. Header bracket

B. Pulley C. D oor bracket D. C urved door arm

E. Straight door arm (Packaged inside front rail section)

F. T rolley

NOTE: Be sure to assemble the trolley before sliding onto rail.

G. Emergency r elease rope and handle H. R ail (1 front and 4 center sections)

I. Hanging brackets (2) ( Packagedinside the fr ont rail section)

J. Garagedoor opener (motor unit)

K. Sprocket cover and scr ews

L. “U ” bracket M. Belt N. D oor control O. Remote control

P. The Prot ector System

Safety reversi ng sensors wi th 2 conductor white and white/black wire attached: Sending Sensor (1), Receiving Sensor (1), and Safety Sensor Brackets (2)

NOT SH OWN

Wireless Keypad White and red/white wire Owner's manual Hardware

ASSEMBLY INSTALLATION

DOOR CONTROL

Insulated Staples

(Not

Shown)

Clevis Pin 5/16"x1-1/2"

Ring

Fastener (3)

Hex Bolt 5/16"-18x7/8" (4)

Self-Threading Screw 1/4"-14x5/8" (2)

Clevis Pin 5/16"x1" Clevis Pin 5/16"x1-1/4"

Carriage Bolt 1/4"-20x1/2" (2)

Wing Nut

1/4"-20 (2)

Lag Screw 5/16"-9x1-5/8" (4)

Screw 6ABx1" (2)

Drywall Anchors (2)

Screw 6-32x1" (2)

Hex Screw #8x3/8" (2)

(packed with the

sprocket cover)

Bolt

1/4"-20x1-3/4"

Lock Nut 1/4"-20

Bolt

Nut 3/8"

Lock Washer 3/8"

Master Link

Threaded Shaft with Spring Trolley Nut

Lock Washer 5/16"-18 (4)

Nut

5/16"-18 (4)

Preparation

Hardware

Assembly

Wear Pads

Front Rail Section (TO DOOR)

“U” Bracket (TO MOTOR UNIT)

Trolley

Rail Tab On Top

Slide to stops on top and sides of “U” bracket

Screwdriver

STEP 1 Assemble the rail and install the trolley

To prevent INJURY from pinching, keephands and fingers away from the joints while assembling the r ail.

To avoid installation difficulties, do not run t he garage d oor op ener until instructed t o do so.

The front rail has a cut out “w indow” at the door end. The rail tab MUST be on top of the r ail when assembled.

1. Remove the straight door arm and hangingbracket packaged inside the front r ail and set aside for Installation Step 5 and 9. NOTE: To prevent INJURY w hile unpacking the rail carefully remove the straight

door arm stored w ithin the rail section.

2. Align the rail sections on a flat surface as shown and slide the tapered ends intothe larger ones. Tabs along the side will lock into place.

3. Place the motor unit on packing material to protect the cover, and rest the back end of the rail on top. For convenience, put a support under the frontend of the rail.

4. As a temporary stop, insert a screwdriver into the hole in the second r ail section fr om the motor unit, as shown.

5. Check to be sure there are 4 plastic w ear pads inside the inner trolley. If they became loose during shipping, check all packing material. Snap them back into position as shown.

6. Slide the trolley assembly toward the screwdriver as shown.

7. Slide the rail onto the “U” bracket, until it reaches all the stops on the top and sides of the “U ” bracket.

Assembly

Bolt 1/4"-20x1-3/4"

Lock Nut 1/4"-20

HARDWARE

“U” Bracket

Cover Protection Bolt Hole

Bolt

Lock Nut

Bolts (Mounted in the garage door opener)

STEP 2 Fasten the rail to the motor unit

To avoid SERIOU S damageto garage door opener, use ONLY those bolts/fasteners mounted in the top of the opener.

1. Insert a 1/4"-20 x 1-3/4" bolt into the cover protection bolt hole on the back end of the rail as shown. Tighten securely with a 1/4"-20 lock nut. D O NOT overtighten.

2. Remove the bolts from the top of the motor unit.

3. Use the carton to support the front end of the rail .

4. Place the “U ” bracket, flat side down onto the motor unit and align the bracket holes w ith the bolt holes.

5. Fasten the “ U” bracket with the previously removed bolts; D O N OT use any power tools. The use of power tools may permanently damage the garage door opener.

Assembly

Rail

Idler Pulley

Grease Inside Pulley

Bolt

Belt

Lock Washer

Nut

Bolt

Nut 3/8" Lock Washer 3/8"

HARDWARE

Trolley Connector

Rail Tab

STEP 3 Install the idler pulley

1. Lay the belt beside the rail, as shown. Grasp the end with the hooked trolley connector and pass approximately 12" (30 cm) of belt through the w indow. Keep the r ibbed side toward the rail, and allow it to hanguntil Assembly Step 4.

2. Remove the tape from the idler pulley. The inside center should be pre-greased. If dry, regrease to ensure proper operation.

3. Place the idler pulley intothe window as shown.

4. Insert the idler bolt from the top through the rail and pulley. Tightenwith a 3/8" lock washer and nut underneath the rail until the lock washer is compressed.

5. Rotate the pulley to be sure it spins freely.

6. Locate the rail tab. The rail tab is between the idler bolt and the trolley in the front rail section. Use a flathead screwdriver and lift the rail tab until the tab is vertical (90º).

Assembly

HARDWARE

Master Link

Figure 3

Threaded Shaft with Spring Trolley Nut

Threaded Shaft

Master Link

Sprocket

Figure 2

Figure 1

Trolley Connector

Retaining Slot

STEP 4 Install the belt

1. Pull the belt around the idler pulley and toward the trolley. The ribbed si de must contact the pulley.

2. Hook the troll ey connector into the retaining sl ot on the tr olley as shown ( Figure 1).

3. With the trolley against the screwdriver, dispense the remainder of the belt along the rail lengthtoward the motor unit and around the sprocket (Figure 2). The sprocket teeth must engage the belt.

4. Check to make sure the belt i s not twisted.Connect the trolley threaded shaft wi th the master link(Figure

3).

l Push pins of master link bar through holes i n end of belt and trolley threaded shaft. l Push master link cap over pins and past pin notches. l Slide the closed end of the clip-on spring over one of the pins. Push the open end of the clip-on spring

ontothe other pin.

5. Remove the spring trolley nut from the threaded shaft.

6. Insert the trolley threaded shaft through the hole in the troll ey.

Assembly

Spring Trolley Nut

Nut Ring Slot

Nut RingNut Ring

AFTER

1-1/4" (3.18 cm)

BEFORE

1" (2.5 cm)

Hex Screw #8x3/8" (Packed with the sprocket cover)

HARDWARE

Hex Screw #8x3/8"

Sprocket Cover

STEP 5 Tighten the belt

1. By hand, thread the spring trolley nut on the threadedshaft until i t is finger tight against the trolley. Do not use any tools. Remove the screwdriver.

2. Insert a flathead screwdriver tip into one of the nut r ing slots and brace it firmly against the trolley.

3. Tighten the spring trolley nut w ith an adjustable wrench or a 7/16" openendwrench about a quarter turn until the spring releases and snaps the nut ring against the troll ey. This sets the spring to optimum belt tension.

STEP 6 Install the sprocket cover

To avoid possible SERIOUS INJURY to finger fr om moving garage door opener:

l ALWAYSkeep handclear of sprocket while operating opener. l Securely attach sprocket cover BEFORE operating.

1. Position the sprocket cover over the sprocket as shown and fasten to the mountingplate with 8x3/8" hex screws provided.

You have n ow finished assembling your garage doo r o pener. Please read the following warnings before proceeding t o the installation section.

Installation

Change 5. to say "Where possible, i nstall the door opener 7 feet (2.13 m) or more above the floor." per regulatory Bill Carrey.

IMPORTANT INSTALLATION INSTRUCTIONS

To reduce the risk of SEVERE INJURY or DEATH:

1. READ AND FOLLOW ALL INSTALLATION WARN INGS AND INSTRUCTIONS.

2. Install garage door opener ON LY on properly balanced and lubricated garage door. An improperly balanced door may N OT reverse whenrequired and could result in SEVERE INJU RY or DEATH.

3. ALL repairs to cables, spring assemblies and other hardware MUST be made by a tr ained door systems technician BEFORE installing opener.

4. Disable ALL locks and r emoveALL ropes connected to garage door BEFORE installing opener to avoid entanglement.

5. Where possible, install the door opener 7 feet (2.13 m) or more above the floor.

6. Mountthe emergency release w ithin reach, but at least 6 feet (1.83m) above the floor and avoiding contact with vehicles to avoid accidental r elease.

7. NEVER connect garage door opener to power source until instructed to do so.

8. NEVER w ear w atches, rings or loose clothing while installing or servicing opener. They could be caughtin garage door or opener mechanisms.

Step 11. changed" manual" to "emergency" label. Per Bill C. regulatory. Updated in 114A5010MDR. Updated in 114A4862,114A5051. - LTB

9. Install wall-mounted garage door control:

l within sight of the garage door. l out of reach of small children at a minimum height of 5feet (1.5m) above floors, landings, steps or any

other adjacent walking surface.

l away from ALL moving parts of the door.

10. Place entrapmentwarning l abel on wall next to garage door control.

11. Place emergency r elease/safety r everse test label in plain view on inside of garage door.

12. Upon completion of installation, test safety reversal system. Door MUST reverse on contact with a 1-1/2" (3.8cm) high object (or a 2x4 laid flat) on the floor.

13. To avoid SERIOU S PERSONAL INJURY or DEATH from electrocution, disconnect ALL electric power BEFORE performing ANY service or maintenance.

14. DO NOT install on a one-piece door if using devices or features providing unattendedclose. U nattended devices and features are to be used ONLY with sectional doors.

Installation

Header Wall

Vertical Centerline of Garage Door

2x4

Structural Supports

Level (Optional)

Unﬁnished Ceiling

2x4

OPTIONAL CEILING MOUNT

FOR HEADER BRACKET

Sectional door with curved track

Header Wall

Track

2" (5 cm)

Highest Point of Travel

Door

One-piece door with horizontal track

Header Wall

Track

2" (5 cm)

Highest Point of Travel

Door

One-piece door without track:

jamb hardware

Header Wall

8" (20 cm)

Highest Point of Travel

Door

Jamb

Hardware

One-piece door without track:

pivot hardware

Header Wall

8" (20 cm)

Highest Point of Travel

Door

Pivot

STEP 1 Determine the header bracket location

To prevent possible SERIOUS IN JUR Y or D EATH:

l Header bracket MUST be R IGIDLY fastened to str uctural support on header wall or ceiling, otherwise

garage door might NOT reverse whenrequired. DO NOT install header bracket over dryw all.

l Concrete anchors MUST be used if mountingheader bracket or 2x4 into masonry. l NEVER try to loosen, move or adjust garage door, springs, cables, pulleys, brackets, or their hardware, ALL

of which are under EXTR EME tension.

l ALWAYScall a trained door systems technician if garage door binds, sticks, or is out of balance. An

unbalanced garage door might N OT reverse whenrequired.

Installation procedures vary according to garage door types. Follow the instructions which apply to your door.

1. Close the door and mark the inside vertical centerline of the garage door.

2. Extend the line onto the header wall above the door.Youcan fasten the header bracket within 4 feet ( 1.22 m) of the left or right of the door center only if a torsion spring or center bearing plate is i n the w ay; or you can attach it to the ceil ing (see page 13) w hen clearance is minimal. (It may be mounted on the w all upside down if necessary, to gain approximately 1/2" (1 cm). If you needto install the header bracket on a 2x4 ( on wall or ceiling), use lag screws (not provided) to securely fasten the 2x4 to structural supports as shown here and on page 13.

3. Open your door to the highest point of travel as shown. Dr aw an intersecting horizontal line on the header

l 2" ( 5 cm) above the high point for sectional door and one-piece door w ith track. l 8" ( 20 cm) above the high point for one-piece door without track.

This height will provide travel clearance for the top edge of the door. NOTE: If the total number of inches exceeds the height available in your garage, use the maximumheight possible, or refer to page13 for ceiling installation.

wall 2" ( 5 cm) above the high point:

Installation

Lag Screw 5/16"-9x1-5/8"

HARDWARE

Wall Mounting

Holes

WALL INSTALLATION

CEILING INSTALLATION

Optional Mounting

Holes

Vertical Centerline of Garage Door

Header Wall

Header Bracket

2x4

Structural

Support

Door Spring

Garage Door

Highest Point

of Garage

Door Travel

Horizontal

Line

Lag Screw

Header Wall

Ceiling Mounting

Holes

Finished Ceiling

Vertical Centerline of Garage Door

Header

Bracket

6" (15 cm) Maximum

Door Spring

Garage Door

Lag Screw

STEP 2 Install the header bracket

You can attach the header bracket either to the w all above the garage door, or to the ceiling. Follow the instructions which wi ll work best for your particular r equirements. D o not install t he header bracket over drywall. If installing

into masonry, use concrete anchors (not pro vided).

OPTION A - WALL INSTALLATION

1. Center the bracket on the vertical centerline w ith the bottom edge of the bracket on the horizontal line as shown ( with the arrow pointing toward the ceiling).

2. Mark the vertical set of bracket holes. D ril l 3/16" pilot holes and fasten the bracket securely to a structural

OPTION B - CEILING INSTALLATION

1. Extend the vertical centerline onto the ceiling as shown.

2. Center the bracket on the vertical mark, no more than 6" (15 cm) from the wall. Make sure the arr ow is

3. Mark the side holes. D rill 3/16" pilot holes and fasten bracket securely to a structural support wi th the

support with the hardware provided.

pointing away from the w all. The bracket can be mounted flush against the ceili ng when clearance is minimal.

hardware provided.

Installation

HARDWARE

Clevis Pin 5/16"x1-1/2"

Ring Fastener

Clevis Pin

Ring Fastener

Connected Disconnected

One-piece door without tracks

2x4 2x4

All other door types

STEP 3 Attach the rail to the header bracket

1. Position the opener on the garage floor below the header bracket. Use packing material as a protective base.

NOTE: If the door spring is in the w ay, you will need help. Have someone hold the opener securely on a temporary support to allow the rail to clear the spring.

2. Position the rail bracket against the header bracket.

3. Align the bracket holes and join with a clevis pin as shown.

4. Insert a ring fastener to secure.

STEP 4 Position the garage door opener

To prevent damage to garage door, rest garage door opener r ail on 2x4 placed on top section of door.

1. Remove the packing material and l ift the garage door opener onto a ladder.

2. Fully open the door and place a 2x4 (laid flat) under the r ail. For one-piece doors w ithout tracks, lay the 2x4 on it's side.

NOTE: A 2x4 is ideal for setting the distancebetweenthe rail and the door. If the ladder is not tall enough you will needhelp at this point. If the door hits the trolley whenit is r aised, pull the trolley r elease arm down to disconnect the inner and outer trolley. Slide the outer trolley toward the garage door opener. The tr olley can remain disconnected until instructed.

Installation

Finished Ceiling

Lag Screw

Not Provided

Hex Bolt

Nut

Lock

Washer

4 5

Lag Screw

Finished Ceiling

EXAMPLES

Unﬁnished Ceiling

HARDWARE

Hex Bolt 5/16"- 18x7/8"

Nut 5/16"-18

Lock Washer 5/16"-18

Lag Screw 5/16"-9x1-5/8"

STEP 5 Hang the garage door opener

To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECU RELY to structural supports of the garage. Concrete anchors MUST be used if installi ng ANY brackets into masonry.

Hanging the garage door opener will vary dependingon your garage. Below are three example installations. Your installation may be different. For ALL installations the garage door opener MUST be connectedto structural supports. The instructions il lustrate one of the examples below.

1. On finished ceilings, use the lag screws to attach a support bracket (not provided) to the structural supports before installing the garage door opener.

2. Make sure the garage door opener is aligned w ith the header bracket. Measure the distance from each side of the garage door opener to the support bracket.

3. Cut both pieces of the hanging bracket to required lengths.

4. Attach the end of each hanging bracket to the support bracket with appropriate hardware (not provided).

5. Attach the garage door opener to the hanging brackets wi th the hex bolts, lock washers, and nuts.

6. Remove the 2x4 and manually close the door. If the door hits the rail, raise the header bracket.

+ 33 hidden pages