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V-R200
Service Manual
73 pgs7.41 Mb0

Casio EX-843, V-R200 Service Manual

SERVICE MANUAL
ELECTRONIC CASH REGISTER
V-R200
(EX-843)
JUL. 2016
Ver.3 : Jun. 2017
CONTENTS
IMPORTANT NOTICE ....................................................................................... P. 1
PRODUCT SPECIFICATIONS .......................................................................... P. 8
DIAGNOSTIC OPERATION ............................................................................. P. 12
DISASSEMBLY/ASSEMBLY ........................................................................... P. 33
CIRCUIT DIAGRAM .........................................................................................P. 59
EXPLODED VIEW/PARTS LIST ...................................................................... P. 63
– 1 –
IMPORTANT NOTICE
1.
Safety Precautions ................................................................................... P. 2
2.
Precautions for Use ................................................................................. P. 3
3.
Information
3-1. Basic Operation .................................................................................................... P. 5
3-2. SD/SDHC memory card ........................................................................................ P. 7
Repair Information
When the main PCB is replaced with a spare part one.
• Since an OS is already installed on the spare part main PCB, update the OS to an appropriate version as required.
Refer to: Diagnostic operation
2. UPDATING the OS
• Write the serial number.
Refer to: Diagnostic operation
1-6. Checking and Registering the Serial Number
When the IOC PCB is replaced with a spare part one.
• Firmware is already installed on it.
• The fi rmware version is confi rmed at power on and, if necessary, it is automatically updated.
• UUID setting is not required.
When the CASE ASSY/FRONT is replaced with a spare part one.
• Carry out the touch panel calibration.
Refer to: Diagnostic operation
1-4. Touch panel calibration
To carry out the Diagnostic operation, a dedicated application is needed to be installed beforehand.
NOTE: After completion of the test, make sure to uninstall the test application.
– 2 –
1.
Safety Precautions
*
Caution
LAN Conenector
Ethernet (LAN) Connector: Not used to a telecommunication network
To Prevent malfunctions caused by the weak batteries, charge the memory protection batteries for over 6-hours.
1. Before installation, initialize the terminal and leave it power on over 6-hours.
2. After the terminal is repaired or checked, you must leave it power on over 6-hours.
BATTERIES HANDLING PRECAUTIONS
1. Do not use old and new batteries mixed together, or batteries at different charge levels.
This may cause leakage of battery fl uid and heat generation.
2. Load a set of three new batteries at being care of their polarity.
– 3 –
2.
Precautions for Use
Read the following items thoroughly and use this product properly. CASIO bears no responsibility whatsoever for malfunction or damage caused by handling not following below contents. Please note that it will also result in charged repair, and actual cost required for repair will be charged, even if it is within the warranty period.
Installation Location
Do not place in a hot or dusty location, or in any location exposed to oily smoke or water. Never store or leave in following locations. This could erase the memory and cause a malfunction or result in deformation of the case.
0
Temperature of 0 °C or lower
0
Inside vehicles in summer
0
Close to air conditioner
0
Under direct sunlight
0
Temperature of 40 °C or higher
Avoid using this product in following locations.
0
Outdoor
0
Close to equipment that will become hot such as range, electrical heater, etc.
0
Location exposed to water or steam
0
Location with severe change in environment such as temperature, humidity, etc.
0
Location where corrosive gas or saline matter is generated
0
Location where dirt or dust is generated
0
Location with vibration
0
Location prone to static electricity
Other
0
Prepare separate AC power supply from the power line for motor, ice maker, microwave oven, etc., which may generate noise.
0
Do not touch the power switch with wet hands. This may result in electrical shock.
0
Wipe thoroughly with dry cloth, etc., when there is any water droplet on the device.
0
Do not use any volatile chemical such as thinner, benzine, cosmetics, etc., for cleaning. Wipe with dry soft cloth when this product gets dirty. The display section may be scratched when scuffed strongly with a cloth.
0
When the capacity of the internal memory protection battery is insuffi cient ant there is no power supply available due to a power outage, malfunction or other reason, the memory content might be erased.
0
Contact the dealer or the CASIO service representative around 5 years after purchase to replace the battery (this time depends on how the product is used).
– 4 –
Take Advance Notice of the Following
0
The content of this manual may be changed without prior notice due to improvement or specifi cation change of the product.
0
Please note that CASIO bears no responsibility for damage, loss of profi t, or any claim from third party due to loss or change of data caused by usage, malfunction, or repair of this product.
0
The copyright for this manual and all rights related to the software described in this manual are the property of CASIO Computer Co., Ltd. The unauthorized reproduction of this manual in whole or part is prohibited without the written permission of CASIO.
0
The screen or illustration used in this manual may be different from the actual product. The keys and icons are described in simplifi ed manner.
0
Weld Line The line on the exterior of the product is called “weld line”, which is created at the time of plastic forming, and it is not a crack or a scratch. This will not interrupt the usage.
Trademark Registration
SD, SDHC, microSD and microSDHC are trademarks of SD-3C, LLC.
– 5 –
3.
Information
3-1. Basic Operation
(1) General information
Fig. 1
Maintenance switch
Power switch
Power lamp
Reset switch
Fig. 2
• The power switch is pressed.
• When touching the touch panel.
• An alarm occurs.
• The reset switch is pressed.
¨ Reboot without shutdown
• The power switch is pressed.
• No operation is done for a certain period of time.
• The power switch is pressed.
• The reset switch is pressed. ¨ Reboot without shutdown
• The power switch is held down more than 5 sec., then choose "Power off".
• The maintenance switch is held down more than 5 sec.
OFF state
Power lamp: OFF
ON state
Power lamp: Green
Sleep state
Power lamp: Orange
NOTE: Power lamp: Red (Insuffi
cient capacity of the internal memory backup battery)
Do not shutdown the power supplied to the product or unplug the power cord.
NOTE: After taking out a product from carton box, connect AC adaptor to the product then leave it more than
6hours to charge internal memory buck up battery for full charge.
– 6 –
(2) Shutdown procedure
There are two ways to shut down.
0Shutting down by the power switch
Press and hold the power switch until “Power off” / “force tablet reboot” appears.
Select “Power off”
“OK”.
Fig. 3 Fig. 4
0Shutting down by the maintenance switch
Press and hold the maintenance switch until “Pwer off” appears.
Fig. 5
– 7 –
3-2. SD/SDHC memory card
(1) Recommended SD/SDHC memory card
SanDisk Corporation Transcend Information, Inc.
SDSDB-016-
SDSDUL-016-
TS16GSDU1
Fig. 6
(2) Mounting the SD/SDHC memory card
SD/SDHC memory card is automatically mounted when it is inserted. If it has been unmounted due to incorrect operation, mount it again.
Select “Settings”
“Storage”
“Mount SD card”.
Fig. 7
(3) Unmounting the SD/SDHC memory card
Select “Settings”
“Storage”
“Unmount SD card”
“OK”.
Fig. 8
– 8 –
PRODUCT SPECIFICATIONS
YSpecifi cations List
Main display
Type 10.4 SVGA color TFT LCD
Resolution 800 × 600
Color *1 Max. 16.77 million colors
Backlight White LED
Other Power tilt function (15° to 75°)
Touch panel
Method 4-wire resistive fi lm
Size 10.4 inch
Sub display
Resolution 32 × 160 dot (20 single-byte characters, 2 lines)
Backlight 2 colors (emerald green, white)
Printer
Print method Thermal printer
Print speed *1 Max. 120 mm/sec.
Paper roll
Thermal recording paper, width 58 mm or 80 mm, external diameter 80 mm or smaller
Paper cut-off Automatic cutter
Memory protection *2
Battery Nickel-metal hydride rechargeable battery
Memory holding *3 Approximately 1 hour (used at 25 °C)
Battery life *4 5 years (used at 25 °C)
Charge time Full charge in 6 hours (used at 25 °C)
Time holding Approximately 30 days (used at 25 °C)
Power supply/ power consumption
120 V ac ±10 V 50/60 Hz 0.64 A (Operating) 0.2A (Standby) 220 V to 240 V ac ±10 V 50/60 Hz 0.36 A (Operating) 0.11A (Standby)
External interface
Side of display SD/SDHC memory card slot x 1
Back of the device COM port x 3, LAN port x 1, USB port x 1, DC jack x 1
Water proof performance IP53 level (main display only) *5
Temperature/humidity (when in use)
0°C to 40°C/20% to 85% RH
External dimensions
W 395 mm x D 237 mm x H 229 mm (With maximum tilt angle) (Not including protruding parts)
Weight Approximately 4.0 kg
*1: These fi gures indicate the performance level of the hardware. The actual colours and speed vary depending on
the application in use.
*2: The internal battery is a consumable item. Contact the dealer or the CASIO service representative around
5 years after purchase to replace the battery (this time depends on how the product is used). Memory protection may not operate properly if the battery becomes depleted.
*3: After 1 hour of disconnect power, the product will shut itself down. To turn the power ON, press the power
switch after power recovery.
*4: With a battery usage frequency of once per month.
*5: The specifi cations here are test values, and are not guaranteed values.
– 9 –
YParts Names and Functions
15
12
13
14
Dallas key For operators to sign on and off. (Factory option)
Front
1
2
11 10 4
6
18
16
17
5
8
9
7
3
1 Printer cover Open this replacing the paper roll. Keep closed during normal use.
2 Printer head Prints the receipts.
3 Auto cutter block The customer receipt is cut automatically when it is issued.
4 Paper holder Open this when replacing the paper roll.
5
Main display and touch screen panel
Display each menu. Used for data input.
6 Side cover Cover for SD/SDHC memory card slot.
7 Connector cover Open when connecting the power supply or various devices.
8 Power switch Turn the power ON. Switch the ON and OFF of the main display.
9 Power lamp
Display the status of the power supply.
Green Starting Orange Main display OFF Red Insuffi cient internal memory protection battery capacity
NOTE: When the power lamp is red, do not shut down the power or
remove the power plug.
10 Sub display Displays information for customers.
11 Paper roll Insert the roll of paper used for receipts, etc.
12 SD/SDHC memory card slot Insert the SD or the SDHC memory card.
13 Card cover Cover for the SD/SDHC memory card slot (screw lock).
14 Boot cover Boot cover
15 Boot switch Boot device setting *User operation prohibited.
16 Reset switch Reboot without shutdown *User operation prohibited.
17 Maintenance switch Shutdown (by a long press) *User operation prohibited.
18 Tilt switch Adjusts the angle of the main display.
NOTE 1: Do not put your fi ngers in the Auto cutter unit while the receipts are being cut. This may result in
injury.
NOTE 2: Before removing the power plug or turning the breaker off for moving or cleaning the product, for
example, make sure to shut down the power by pressing and holding the power switch. The data may be damaged or the product may be broken if the above procedure is not done properly.
– 10 –
Rear
19181715
16
20 21
15 DC jack Connect the AC adaptor.
16 Drawer connecting cable Cable for connecting to the drawer.
17 USB port Connect the USB device. *1
18 LAN port Connects with external devices via a hub. *1
19 COM3 port Connect device such as printer, etc. *1
20 COM2 port Connect device such as printer, etc. *1
21 COM1 port Connect device such as printer, etc. *1
*1: Use the recommended product. For detailed information, contact your sales outlet.
Front
22
23 24
22 Sheet cover Connector cover
23 Serial console connector Connector for development (not used )
24 microUSB port Connector for development (not used )
– 11 –
YOption List
Device name Model Specifi cation Note
Remote printer (RS-232C port) UP-370B EX-PRT-UNIT-11B
Remote printer (RS-232C / LAN port) UP-400B EX-PRT-UNIT-10B
Customer display
with original stand VA-B70DE-BK EX-DP-UNIT-17B-BK Height 170 mm
with extension pole kit A
VA-B70DE-BK + VA-B73PK-BK
EX-DP-UNIT-17B-BK + EX-DP-PL-1A-BK
Height 350 mm
with extension pole kit B
VA-B70DE-BK + VA-B73LPK-BK
EX-DP-UNIT-17B-BK + EX-DP-PL-1B-BK
Height 500 mm
Customer display serial cable QT-6061CB-B EX-DP-CB-4C Length 0.4 m
Customer display serial cable QT-6062CB-B EX-DP-CB-4D Length 5.0 m
Customer display serial cable VA-B63CB EX-DP-CB-5A Length 1.5 m
Magnetic card reader VA-A46MCR EX-MCR-PCG-14D
YDrawer List
Type Model Specifi cation EU / UK DI
US /
CANADA
M DL-2814 D-26P1C-B84RM-4

M DL-2815 D-26P1C-B84SRM-4
M DL-2436 D-26P1C-B55SRM-4
M DL-2822 D-26P1C-B84RM-1

M DL-2823 D-26P1C-B84SRM-1
L DL-3624 D-11P1H-B65SR-4
L DL-3625 D-11P1H-B65R-4
– 12 –
DIAGNOSTIC OPERATION
1.
HARDWARE TEST
1-1. List of test items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 13
1-2. Installing the Test Application
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 14
1-3. About the Test Application
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 15
1-4. Touch panel calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 16
1-5. Test Method
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 17
1-6. Checking and Registering the Serial Number
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 29
1-7. Uninstalling the Test Application
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 30
2.
UPDATING the OS
2-1. Checking the Version
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 31
2-2. Updating Method
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 31
Repair Information
When the main PCB is replaced with a spare part one.
• Since an OS is already installed on the spare part main PCB, update the OS to an appropriate version as required.
Refer to: Diagnostic operation
2. UPDATING the OS
• Write the serial number.
Refer to: Diagnostic operation
1-6. Checking and Registering the Serial Number
When the IOC PCB is replaced with a spare part one.
• Firmware is already installed on it.
• The fi rmware version is confi rmed at power on and, if necessary, it is automatically updated.
• UUID setting is not required.
When the CASE ASSY/FRONT is replaced with a spare part one.
• Carry out the touch panel calibration.
Refer to: Diagnostic operation
1-4. Touch panel calibration
To carry out the Diagnostic operation, a dedicated application is needed to be installed beforehand.
NOTE: After completion of the test, make sure to uninstall the test application.
– 13 –
1.
HARDWARE TEST
1-1. List of test items
Test items Remarks
1-2. Installing the Test Application
To be prepared
Flash memory (USB memory or SD card), Test application “FuncTest843_0100000003.apk”
1-3. About the Test Application
1-4. Touch panel calibration
1-5. Test Method
Preparation Before Testing
Button
Touch Panel
LCD
Backlight
USB Storage To be prepared USB memory
Internal Storage
SD Card To be prepared SD card
Ethernet To be prepared
LAN cable * Environment where DHCP connection is available.
Mac Address
COM 1, COM 2, COM 3 To be prepared Loop-back connector
Dallas Key To be prepared Dallas key
Drawer 1, Drawer 2 To be prepared Drawer
MCR To be prepared Magnetic card for testing
Speaker
Customer Display
Receipt Printer To be prepared Paper roll
Auto-Run
The tests from “Button” to “Receipt Printer” are automatically done in succession.
1-6. Checking and Registering the Serial Number
1-7. Uninstalling the Test Application
– 14 –
1-2.
Installing the Test Application
To be prepared
0Flash memory (USB memory or SD card) 0Test application “FuncTest843_0100000003.apk”
1
Store the test application “FuncTest843_0100000003.apk” to the root directory of the fl ash memory (USB memory or SD card).
2
Tap “Settings” I “Security”, and check the “Unknown sources” box.
3
Insert a fl
ash memory and tap “Open Manager”.
4
Tap “SD Card 1 OR USB Storage 1” I “FuncT
est843_0100000003.apk”.
O R
O R
5
T
ap “Next” I “Install”.
After completion of installation, tap either “Done” or “Open”.
6
Remove the fl ash
memory.
Tap “Settings” I “Storage”, unmount the fl
ash memory to allow safe removal, and then remove it.
– 15 –
1-3.
About the Test Application
The test application runs.
Function Description Refer to
Red frame
Test items TIPS: “CF Bench” is excluded from the test item.
1-5. Test Method
Set Serial Number
Checking and registering the serial number TIPS: Carry out when the main PCB is replaced with a
new one.
1-6. Checking and Registering the Serial Number
Set MAC Address Not used
SDK Not used
Firmware Update
Updating the fi rmware TIPS: This item is not used here.
TouchPanel Calibration
Touch panel calibration TIPS: Carry out this item depending on the situation.
Auto-Run Continuous execution of the test items
Output Result Printing the test results and outputting the result fi le
Settings Launching the Android settings screen
Exit Closing the test application
Test result “OK” Test result “NG”
To interrupt the test item being tested, tap the part indicated by the red frame at the bottom of the screen.
Tap the black belt portion, to display marks.
– 16 –
1-4. Touch panel calibration
0When the F case “CASE ASSY/FRONT” is replaced with a new one, be sure to carry out the touch panel
calibration.
TIPS: Same operation as Touch Screen Calibration in Settings mode.
1
Tap “TouchPanel Calibration”.
Tap the screen, following the onscreen instructions.
2
When tapping the last screen (#5/5), the screen returns to the menu screen.
3
When the calibration ends successfully.
• A success message is displayed for several seconds.
• The set values are saved.
When the calibration fails.
• A failure message is displayed for several seconds.
• The set values are not saved.
Regardless of the calibration result (either success or failure), test result “OK” is displayed.
TIPS: When the test result is displayed, the letters
“TouchPanel Calibration” are misaligned.
– 17 –
1-5.
Test Method
Preparation Before Testing
Prepare the necessary items referring to “1-1. List of test items”.
Before testing, set the following items to the product.
0Set the paper roll.
0Insert the USB memory and SD card.
0Connect the LAN cable (DHCP).
USB memorySD card
For LAN (DHCP) connection
– 18 –
Button
0Test the tilt switch, power switch and maintenance switch.
Power switch
Maintenance switch
Power lamp
Tilt switch
1
Operate the tilt switch to check that the angle of the main display changes accordingly.
TILT
DOWN UP
TILT
DOWN UP
2
Tap “Button” I tap any place on the screen.
3
Press the maintenance switch.
Automatic judgment is done and the test result appears.
4
Press the power switch. Sleep state
(Screen: Blank, Power lamp: Orange)
5
Tap any place on the screen.
Automatic judgment is done and the test result appears. Then, the display returns to the menu screen.
– 19 –
Touch Panel
0Carry out a handwriting test.
1
Tap “Touch Panel” I tap any place on the screen.
Since the screen turns to white, handwrite anything with your fi nger
tip.
When you lift your fi nger from the screen, the judgment screen appears.
2
Tap the test result to return to the menu screen.
LCD
0Check that there are no missing dots on the screen.
1
Tap “LCD” I tap any place on the screen.
The screen turns to white.
2
Tap any place on the screen.
The screen turns to black.
3
Tap any place on the screen.
Tap the test result to return to the menu screen.
– 20 –
Backlight
0Check that the intensity of the backlight is adjustable.
1
Tap “Backlight” I tap any place on the screen.
Move the slider and check that the brightness of the screen changes accordingly
.
When you lift your fi nger from the screen, the judgment screen appears.
2
Tap the test result to return to the menu screen.
USB Storage
0Carry out the USB storage test. 0Make sure that the USB memory is already inserted.
1
Tap “USB Storage”.
Automatic judgment is done and the test result appears on the menu screen.
Internal Storage
0Carry out the Internal storage test.
1
Tap “Internal Storage”.
Automatic judgment is done and the test result appears on the menu screen.
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