Handset: Replaceable NiCad Batteries
Base Unit: AC9V 600mA
Battery Life
Standby: 7 days
Talk: 6 hours
Recharging Time: 12-15 hours (with power off)
The TC-540 is hearing aid compatible.
Design and specifications subject to change
without notice.
CASIO PHONEMATE, INC.
20665 Manhattan Place
Torrance, CA 90501
M1S1 4/96
Printed in Malaysia
PAGE
3838
38
3838
TABLE OF CONTENTS
INITIAL SETUP
Important Safety Instructions.. 1
Installation .............................. 2
Power Saver/Ringer Switch.... 3
Ringer Volume Switch............ 3
Ring Select Switch ................. 3
Tone/Pulse Switch ................. 3
Important Cordless Telephone
Information.......................... 4
Operating Information............. 5
Mailboxes ............................... 6
Record an Outgoing Message 6
Pre-recorded Outgoing
Message ............................. 7
Check your Outgoing
Message ............................. 7
Set Time & Day Stamp........... 8
MESSAGES - Base Unit
On/Off..................................... 9
Talking Clock.......................... 9
New Message On/Off
Indicators ........................... 9
Message Counter ................. 10
Call Screening ...................... 10
Play Messages..................... 10
Variable Speed Playback ..... 11
Repeat Message .................. 11
Skip Backwards.................... 11
Skip Forwards ...................... 11
Pause Message Playback .... 12
Replay All Messages............ 12
Automatic Save .................... 12
Erase Individual Messages .. 12
Erase All Messages.............. 12
Save All Messages............... 13
Answering a Call During
Message Playback............ 13
Message Forwarding Between
Mailboxes.......................... 13
Distinctive Ring .................... 14
Confidential Personal
Message ........................... 14
Confidential Personal
Message Record............... 14
Memo Record....................... 15
Conversation Record............ 15
Play, Save & Erase Memos or
Conversations................... 15
Paging the Handset from the
Base Unit .......................... 16
SPEAKERPHONE
Maximizing the Benefits of the
Speakerphone................... 16
Speakerphone ...................... 16
Placing a Call on Hold .......... 17
To Take a Call Off Hold........ 17
Last Number Redial.............. 17
Flash .................................... 17
AUTODIAL
Storing Autodial Numbers .... 18
Using Autodial
from the Handset .............. 19
Using Autodial
from the Base Unit ............ 19
Tone/Pulse Mixed Dialing..... 19
Programmable Pauses......... 20
HANDSET OPERATION
Charging the Batteries.......... 20
Handset Low Battery
Indicator ............................ 20
Handset Message Waiting
Indicator ............................ 21
Handset Volume Control ...... 21
MESSAGES - Handset
Retrieve Messages from the
Handset ............................ 21
Repeat Messages ................ 22
Skip Backwards.................... 22
Skip Forwards ...................... 22
Replay All Messages............ 23
Save Messages.................... 23
Erase Messages .................. 23
Automatic Save .................... 23
Call Screening ...................... 23
Answer a Call During
Playback ........................... 24
TELEPHONE
OPERATION
Alarm.................................... 24
Standby Mode ...................... 24
To Place a Call..................... 25
Dialing a Wrong Number ...... 25
To Receive a Call................. 25
Hold...................................... 26
Redial ................................... 26
Flash .................................... 26
REMOTE OPERATION
Program your Remote Access
Code ................................. 27
Check Remote Access Code 28
Retrieve Messages............... 28
Remote Voice Menu............. 28
Select another Mailbox......... 29
Repeat Messages ................ 29
Skip Backwards.................... 29
Skip Forward ........................ 29
Replay Messages................. 30
Save All Messages............... 30
Erase All Messages.............. 30
Record a Message ............... 30
Record a New Outgoing
Messages ......................... 31
Remote Turn On .................. 31
Full Tape Message Retrieval 31
ADDITIONAL
INFORMATION
Battery Backup..................... 32
Low Battery Indicator on the
Base Unit .......................... 32
Installing a 9V Battery .......... 32
Two-Line Installation ............ 32
Multi-Line Installation............ 32
Cleaning ............................... 33
Battery Installation................ 33
Limited Warranty .................. 34
Troubleshooting.................... 35
FCC Requirements............... 36
Accessory Order Form ......... 37
GENERAL
PAGE
ACCESSORIES
To order accessories for your TC-540 answering machine, simply cut out this
order form, fill in the appropriate information and send it with payment (check,
money order or credit card information) to:
from damage caused by lightning strikes to the telephone line.
Recommended for areas prone to electrical storms.
Rechargeable Battery Pack - For Model TC-540.
AC Adapter - For Model TC-540.
Touchtone Dialer - Activates the beeperless remote operation in
areas where true touchtone is not available or from cellular phones.
Modular Duplex T-Adapter - Converts a single modular telephone
jack to a double jack.
Modular Two Line T-Adapter - Splits one RJ14 two line jack into
two RJ11 single line jacks.
A+A1 Light Control - When using this answering machine with a
business phone system, this accessory enables the in-use indicator
at a receptionist's console to light when the phone is off-hook.
Part No.PriceQty.Total
2700140$19.95
3201010$15.00
1601061$13.50
2001018$19.95
2700156$5.95
2700135$5.95
2701180$6.95
3737
37
3737
VISA and Master Card orders ONLY call toll free 1-800-322-9995 or use
this form to order. CASIO PHONEMATE, Parts Dept., 8805 Kelso Drive,
Baltimore, MD 21221
CA & MD residents
Enclosed is my check/money order for the total amount.
Please charge my credit card.
Card No.
Name ______________________________________________________________
Street Address _______________________________________________________
City ___________________________ State __________Zip Code ______________
Please fill in the quantity and total price of the items that you are requesting. Figure the total and send a check or money order
for the proper amount. We do not accept C.O.D. orders. Allow 15 working days for delivery. Prices subject to change without
notice. Returns subject to 20% restocking charge upon approval.
VISA
Expiration Date
MasterCard
Subtotal
add applicable
sales tax
All orders add
shipping and
handling
Total
$3.50
GENERAL
PAGE
3636
36
3636
1. This equipment complies with Part 68 of the FCC rules. On the bottom of this equipment is a label
that contains, among other information, the FCC registration number and Ringer Equivalence Number
(REN) for this equipment. If requested, provide this information to your telephone company.
2. The REN is useful to determine the quantity of devices you may connect to your telephone line and
still have all of those devices ring when your number is called. In most, but not all areas, the sum of
the RENs of all devices should not exceed five (5.0). To be certain of the number of devices you may
connect to your line, as determined by the REN, you should call your local telephone company to
determine the maximum REN for your calling area.
3. If your answering machine causes harm to the telephone network, the telephone company may
discontinue your service temporarily. If possible, they will notify you in advance. But if advance notice
isn't practical, you will be notified as soon as possible. You will be advised of your right to file a
complaint with the FCC.
4. Your telephone company may make changes in its facilities, equipment, operations, or procedures
that could affect the proper operation of your equipment. If they do, you will be given advance notice
so as to give you an opportunity to maintain uninterrupted service.
5. If there is a problem with this unit, the telephone company may ask you to disconnect this equipment
from the network until the problem has been corrected or you are sure that the equipment is not
malfunctioning.
6. Repairs can only be made by the manufacturer or an authorized service agency. Unauthorized
repairs void registration and warranty. Contact seller or manufacturer for details of permissible userperformed routine repairs, and where and how to have other than routine repairs made.
7. This equipment may not be used on coin service provided by the telephone company. Connection to
party lines is subject to state tariffs. (Contact your state public utility commission or corporation
commission for information.)
FCC REQUIREMENTS
USER INSTRUCTIONS
Jack: RJ11 Ringer Equivalence:
CASIO PHONEMATE, Inc. 20665 Manhattan Place, Torrance, CA 90501
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
λ
Reorient or relocate the receiving antenna.
λ
Increase the separation between the equipment and receiver.
λ
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
λ
Consult the dealer or an experienced radio/TV technician for help.
Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs;
to minimize or prevent such interference, the base of the cordless telephone should not be placed near or
on top of a TV or VCR; and, if interference is experienced, moving the cordless telephone farther away
from the TV or VCR will often reduce or eliminate the interference.
Any changes made by the user not approved by CASIO PHONEMATE can void the user’s authority to
operate the equipment.
ROUBLESHOOTING
T
After several attempts the TC-540 will not
operate properly.
GENERAL
PAGE
3535
35
3535
Recorded messages are cut off.
The TC-540 is designed to disconnect from
the line after a caller stops talking. Calls may
be cut off if a four second pause is detected, if
the caller does not speak loud enough, or if
the message is less than four seconds.
The TC-540 does not respond when you
enter your remote access code during the
outgoing message.
Try re-entering the correct code after the beep.
Between messages there is an operator
recording or a beep and dial tone.
The caller has hung up without leaving a
message. A shorter outgoing message will
reduce the frequency of these recordings.
You have more than one telephone
number and are experiencing difficulty.
See Multi-Line Installation, page 32.
There is no sound during playback.
Check and adjust the volume control.
“Lb” flashes in the display or LO BATT
on the handset lights.
"Lb" or the LO BATT INDICATOR on the
handset alerts you to install or replace the 9V
battery used for battery backup.
The unit does not automatically stop
playing the outgoing message or
recording a message when an extension
phone is picked up.
Briefly press and release the hook-switch on
the extension phone.
To reset the TC-540, unplug the AC
ADAPTER PLUG from the back of the TC-540
for 10 seconds and remove the battery (if one
is installed). The outgoing and incoming
messages, time/day stamp and remote code
will be lost. Re-record the outgoing messages,
set the time and day, and the remote code.
If this action does not fix the problem, call the
CASIO PHONEMATE Helpline. CASIO
PHONEMATE’S helpline staff can often
resolve problems or recommend repair service
when needed.
Unless you live close to a CASIO
PHONEMATE Service Center, you may be
required to mail a product to CASIO
PHONEMATE for repair. To mail the product
to the service center you should:
1. Package the unit in its original box or a
comparable package.
2. Include a clear and specific explanation of
the problem.
3. Include your name, address, and phone
number.
4. Provide a legible photocopy of the dated
store receipt for warranty purposes.
FACTORY SERVICE CENTERS
20665 Manhattan Place
Torrance, CA 90501
(310) 328-6453
8805 Kelso Drive
Baltimore, MD 21221
(410) 391-0974
EXTRA HELP
Should you have additional questions,
please call CASIO PHONEMATE's Help
Line at (310) 320-9810 (West Coast) or
(410) 686-2885 (East Coast) for assistance.
GENERAL
PAGE
3434
34
3434
LIMITED WARRANTY
IMPORTANT!
SALES SLIP OR EVIDENCE OF PURCHASE DATE REQUIRED
This limited warranty gives you specific legal rights; you may also have other rights which vary
from state to state.
The limited warranty is extended only to the original consumer of a CASIO PHONEMATE
product and is valid only with respect to consumers within the United States of America and
Canada. Subject to the following conditions, should this product prove defective by reason of
improper workmanship of material:
During the period of one (1) year from the date of original purchase, CASIO PHONEMATE will
repair or, at its option, replace the product without charge for parts or labor. If CASIO
PHONEMATE elects to replace the product, such replacement may be accomplished with a
factory-reconditioned unit.
This limited warranty does not apply: (a) to any product damaged by accident, misuse, improper
line voltage, lightning, fire, water, or other acts of nature, (b) if the product is altered or repaired
by anyone other than CASIO PHONEMATE, INC. or one of its authorized warranty stations or if
the FCC-approved connector plugs are removed. This limited warranty does not cover tapes or
broken or marred cabinets.
Except to the extent prohibited by applicable law, all implied warranties made by CASIO
PHONEMATE in connection with this product are limited in duration to a period of one (1) year
from the date of original purchase, and no warranties, whether expressed or implied, shall apply
to this product after said period.
Should this product prove defective in workmanship or material, the consumer’s sole remedies
shall be such repair or replacement as is herein-above provided. Under no circumstances shall
CASIO PHONEMATE be liable for any loss or damage, direct, consequential, or incidental
arising out of the use of or inability to use this product.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or
limitation of incidental or consequential damages, so the above limitations or exclusion may not
apply to you.
In order to obtain warranty service, you must provide evidence of purchase date. For your convenience, keep the dealer’s dated bill of sale or delivery ticket as evidence of the purchase date.
To obtain the name of the authorized CASIO PHONEMATE service facility,
call CASIO PHONEMATE ’s HelpLine at
(410) 686-2885 or (310) 320-9810.
If you live in an area that is highly susceptible to electrical storms, you may want to purchase a
Lightning Arrestor. The Lightning Arrestor attaches to your answering machine and if lightning
causes a surge through your phone line, the arrestor will help suppress the surge of electricity
which may cause damage to your unit.
To purchase your Lightning Arrestor, use the attached Accessory Order Form or call CASIO
PHONEMATE ’s Parts Department toll free: 1-800-322-9995.
FACTORY
SERVICE
CENTERS
20665 Manhattan Place
Torrance, CA 90501
(310) 328-6453
8805 Kelso Drive
Baltimore, MD 21221
(410) 391-0974
CLEANING &
BATTERY INSTALLATION
GENERAL
PAGE
3333
33
3333
CLEANING THE TC-540
CAUTION: Disconnect the TC-540 from the
power outlet before cleaning.
Clean the battery charging contacts on the base
unit and the handset with a soft cloth once a
month. Clean the antenna, and the plastic
cabinet of the base unit and the handset, with a
soft cloth only. Do not use excess water or
cleaning liquid of any kind.
BATTERY
INSTALLATION
THIS UNIT IS SHIPPED WITH THE
HANDSET BATTERY PACK
INSTALLED.
If it becomes necessary to replace the battery
pack:
Press down on the battery compartment
cover and slide it toward the bottom of
1
the handset.
Install the new battery pack with the red
wire on the right side of the black wire
2
(see drawing.)
Replace the battery cover by sliding it up
from the bottom.
3
Place the handset in the base unit and
charge the battery pack for 12-15 hours.
4
WARNING: Use only NiCad
Rechargeable Battery Pack
(3.6 volts 250 - 300 mAh.)
Red Wire
Black Wire
GENERAL
PAGE
3232
32
3232
POWER FAILURE & TWO
LINE INSTALLATION
BATTERY BACKUP
Install one 9 volt (9V) battery to protect your
outgoing and incoming messages and any
programmed information (i.e. time/day stamp)
during a power failure. (The 9V battery is not
included.)
LOW BATTERY
INDICATOR ON THE
BASE UNIT
If there is a power failure, the battery saves your
outgoing messages, incoming messages, and
time/day setting until the battery is depleted. If
the battery power is low, “Lb” will flash in the
A
display.
O
V
3
I
M
L
B
E
C
I
O
X
E
S
Lb
TWO-LINE
INSTALLATION
Two-line installations may require a two-line
T-Adapter for your machine to operate correctly.
The T-Adapter allows you to connect your
machine to Line 1 or Line 2. The TC-540 will
only answer one line.
INSTALLING A 9V
BATTERY
To protect your messages and programmed
information during a power failure or to replace
the battery when “Lb” appears in the display:
Turn the TC-540 over and remove the
battery cover.
1
Install a 9V alkaline battery. Make sure
the battery is connected correctly.
2
Replace the cover. The battery
connection will not be activated until the
3
cover is replaced.
MULTI-LINE
INSTALLATION
Installations with more than two lines, such as a
business phone system, may require a separate
RJ11 jack for answering machines. Please
contact your telephone equipment provider for
additional information.
You can use the TC-540 as an extension phone
on a business phone system, but some systems
will require that you install an A+A1 Adapter to
light the in-use indicator on the receptionist’s
console. See the accessory order form on the
last page of this owner’s guide to order an A+A1
Adapter.
(continued)
REMOTE
PAGE
3131
31
3131
RECORD A NEW
OUTGOING MESSAGE
Change your outgoing message from a remote
location.
Enter 5 on the touchtone keypad to
record your new outgoing message for
1
the selected mailbox. You will hear:
5
JKL
Press 5 when finished.
After the tone,
begin
speaking.
2
The new outgoing message plays. You
will hear the remote menu again. Select
3
another option or hang up.
MESSAGE RETRIEVAL
WHEN MEMORY IS FULL
If the TC-540’s
memory is full, you
I'm full!
ENTER your 3-digit remote access
code within 2 seconds after the outgoing
1
message begins or during the three
beeps.
Follow the instructions on page 28 for
remote message retrieval.
2
After listening to messages, press 3 on
the keypad to erase them.
3
will hear three
short beeps after
your outgoing
message. To
retrieve messages
remotely when the
TC-540’s memory
is full:
REMOTE TURN ON
If you leave your home or office without turning
on your TC-540, you can do so from any
telephone.
Call and let your phone ring 15 times or
more. The TC-540 will turn on and you
1
will hear the outgoing message and the
beep.
3
DEF
REMOTE
PAGE
3030
30
3030
REMOTE OPERATION
REPLAY MESSAGES
Replay all messages for the selected mailbox
from a remote location.
Press 1 on a touchtone keypad. You will
hear:
1
I will replay
1
All messages in the selected mailbox will
play.
2
You may select another option or hang
up and the TC-540 will automatically
3
save messages.
messages.
SAVE ALL MESSAGES
If you do not erase
messages in the
selected mailbox,
the TC-540 will
automatically save
them when you
hang up.
Press 2 on a touchtone keypad within 7
seconds after the voice menu ends. You
1
will hear:
I will save
2
ABC
messages.
ERASE ALL MESSAGES
Press 3 on a touchtone keypad after
hearing:
1
End of
3
DEF
You will hear:
2
If you change your mind and want to save
messages in the selected mailbox, press
3
2
on the keypad.
Select another option or hang up.
I will erase
messages.
Messages
4
RECORD A MESSAGE
Record a message for a household member
from a remote location.
Enter 4 on the touchtone keypad to
record a new message for the selected
1
mailbox.
Record a new
4
GHI
message, enter 4
when finished.
Select another option or hang up.
2
After the tone, begin speaking. Press
when you finish speaking.
2
4
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