Casio TC-520 User Manual

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Casio TC-520 User Manual

PAGE

40 EASY TO USE OWNER'S GUIDE

TC-520 ANSWERING MACHINE WITH CORDLESS TELEPHONE

 

 

 

 

 

TALK

 

 

 

 

 

HOLD

 

SCREEN

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

MEMO

 

LO

BATT

 

 

 

REMOTE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CONV

 

 

MESSAGE

 

 

 

 

 

 

 

 

2

 

 

 

 

 

 

 

 

 

 

 

 

SAVE

 

 

ABC

 

 

3

PLAY

 

 

 

 

 

 

4

 

 

 

 

DEF

 

 

 

 

 

 

 

GHI

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5

 

 

 

 

 

ERASE

 

 

 

 

 

 

 

 

 

 

JKL

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

6

 

 

 

 

 

 

7

 

 

 

 

 

 

 

MNO

 

 

 

 

 

 

 

PRS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

8

 

 

 

 

 

 

 

 

 

 

 

 

 

 

REWIND

 

TUV

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

9

WXY

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

* TONE

 

 

PAGE

 

 

 

 

 

 

 

 

 

 

 

 

0

 

 

FAST

 

 

 

 

 

 

 

 

 

 

 

 

VOLUME

 

OPER

 

FWD

 

 

 

 

 

 

 

 

 

 

 

 

#

 

 

 

 

 

 

 

 

 

 

 

CHANNEL

MEMORY

FLASH

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

REDIAL(PAUSE)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

25

CHANNEL

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

TIME/DAY

 

 

 

 

 

 

 

 

 

 

 

CHARGING

 

 

 

 

 

 

 

 

 

 

 

 

PAGE

 

 

 

 

 

 

 

 

 

LINE

IN

 

 

 

 

 

 

 

 

 

 

 

 

USE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

REW

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

F

 

 

 

 

 

 

 

 

 

 

 

-

 

 

 

 

 

FWD

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

STAMP

RECORD

MEMO

 

+

ERASE

 

SAVE

PLAY/PAUSE

HOLD

 

 

SPEAKERPHONE

 

MIC

TIME

PAGE

39

 

 

Technical Specifications

FCC Registration No:

 

Power Source

Frequency Control: Crystal

 

Handset: Replaceable NiCad Batteries

Operation Mode: FM

 

Base Unit: AC9V 600mA

Ringer Equivalence: 0.002B

 

 

Jack: RJ11

 

 

Battery Life

Transmit Frequency

 

Standby: 7 days

 

Talk: 6 hours

Handset: 48.7 to 49.5, 49.6 to 49.9 MHz

Recharging Time: 12-15 hours (with power off)

Base Unit: 43.7 to 44.4, 46.6 to 46.9 MHz

 

Receive Frequency

 

The TC-520 is hearing aid compatible.

 

 

Handset: 43.7 to 44.4, 46.6 to 46.9 MHz

Design and specifications subject to change

Base Unit: 48.7 to 49.5, 49.6 to 49.9 MHz

without notice.

 

 

 

 

 

 

 

 

U.S. Pats.

 

CASIO PHONEMATE, INC.

 

 

4,120,583

4,686,622

20665 Manhattan Place

Torrance CA 90501

4,121,284

4,825,364

 

 

4,371,923

4,829,419

M2S1 4/96

4,396,976

4,896,260

Printed in Malaysia

4,531,182

4,942,516

 

 

 

 

 

 

PAGE

38 TABLE OF CONTENTS

Important Safety Instructions ............................

2

Important Cordless Telephone Information ......

3

INITIAL SETUP

 

Installation ........................................................

4

Record an Outgoing Message ..........................

6

Check your Outgoing Message ........................

6

Set Time & Day Stamp .....................................

7

Talking Clock ....................................................

7

Operating Information .......................................

8

Switch Settings .................................................

9

Tone/Pulse .............................................

9

Power Saver Ringer On-Off ....................

9

Base Ringer On-Off ................................

9

Programmable Ring Select ...............................

9

MESSAGES - from Base Unit

 

Call Screening ................................................

10

Message Indicator ..........................................

10

Play Messages ...............................................

11

Rewind Messages ..........................................

11

Fast Forward Messages .................................

11

Replay Messages ...........................................

11

Pause Message Playback ..............................

12

Automatic Erase (Tape Reset) .......................

12

Save Messages ..............................................

12

Erase Messages.............................................

12

Answering a Call During Message Playback ..

13

Memo Record .................................................

13

Paging the Handset from the Base Unit .........

14

HANDSET OPERATION

 

Charging the Batteries ....................................

14

Low Battery Indicator .....................................

14

Handset Message Waiting Indicator ...............

14

Handset Volume Control ................................

15

ACCESSORIES

To order accessories for your TC-520 answering machine, simply cut out this order form, fill in the appropriate information and send it with payment (check, money order or credit card information) to:

CASIO PHONEMATE Parts Department

8805 Kelso Drive

Baltimore, MD 21221 or Call: 1-800-322-9995

GENERAL

PAGE

37

Description

Part No.

Price

Qty.

Total

Lightning Arrestor - Helps protect telephone answering machines

2700140

$19.95

 

 

from damage caused by lightning strikes to the telephone line.

 

 

Recommended for areas prone to electrical storms.

 

 

 

 

30 Minute Microcassette - For recording outgoing and incoming

2601008

$5.95

 

 

messages.

 

 

 

 

 

 

 

 

 

 

 

Rechargeable Battery Pack - For Model TC-520.

3201010

$15.00

 

 

 

 

 

 

 

AC Adapter - For Model TC-520.

1601061

$13.50

 

 

 

 

 

Touchtone Dialer - Activates the beeperless remote operation in

2001018

$19.95

 

 

areas where true touchtone is not available or from cellular phones.

 

 

 

 

 

 

 

 

 

 

 

Modular Duplex T-Adapter - Converts a single modular telephone

2700156

$5.95

 

 

jack to a double jack.

 

 

 

 

 

 

 

 

 

 

 

Modular Two Line T-Adapter - Splits one RJ14 two line jack into

2700135

$5.95

 

 

two RJ11 single line jacks.

 

 

 

 

 

 

 

 

 

 

 

A+A1 Light Control - When using this answering machine with a

2701180

$6.95

 

 

business phone system, this accessory enables the in-use indicator

 

 

at a receptionist's console to light when the phone is off-hook.

 

 

 

 

 

 

 

 

 

VISA and Master Card orders ONLY call toll free 1-800-322-9995 or use this form to order. CASIO PHONEMATE, Parts Dept., 8805 Kelso Drive, Baltimore, MD 21221

Enclosed is my check/money order for the total amount.

Please charge my credit card.

 

 

VISA

 

 

MasterCard

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Card No.

 

 

 

Expiration Date

Subtotal

CA & MD residents add applicable sales tax

All orders add shipping and $3.50

handling

Total

Name_______________________________________________________________

Street Address _______________________________________________________

City ___________________________ State __________ Zip Code ______________

Signature ______________________________ Telephone ____________________

Please fill in the quantity and total price of the items that you are requesting. Figure the total and send a check or money order for the proper amount. We do not accept C.O.D. orders. Allow 15 working days for delivery. Prices subject to change without notice. Returns subject to 20% restocking charge upon approval.

GENERAL FCC REQUIREMENTS

PAGE

36 USER INSTRUCTIONS

1.This equipment complies with Part 68 of the FCC rules. On the bottom of this equipment is a label that contains, among other information, the FCC registration number and Ringer Equivalence Number (REN) for this equipment. If requested, provide this information to your telephone company.

2.The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called. In most, but not all areas, the sum of the RENs of all devices should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should call your local telephone company to determine the maximum REN for your calling area.

3.If your answering machine causes harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But if advance notice isn't practical, you will be notified as soon as possible. You will be advised of your right to file a complaint with the FCC.

4.Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper operation of your equipment. If they do, you will be given advance notice so as to give you an opportunity to maintain uninterrupted service.

5.If there is a problem with this unit, the telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or you are sure that the equipment is not malfunctioning.

6.Repairs can only be made by the manufacturer or an authorized service agency. Unauthorized repairs void registration and warranty. Contact seller or manufacturer for details of permissible userperformed routine repairs, and where and how to have other than routine repairs made.

7.This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs. (Contact your state public utility commission or corporation commission for information.)

Jack: RJ11 Ringer Equivalence:

CASIO PHONEMATE, Inc. 20665 Manhattan Place, Torrance, CA 90501

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

λReorient or relocate the receiving antenna.

λIncrease the separation between the equipment and receiver.

λConnect the equipment into an outlet on a circuit different from that to which the receiver is connected.

λConsult the dealer or an experienced radio/TV technician for help.

Any changes made by the user not approved by CASIO PHONEMATE can void the user’s authority to operate the equipment.

GENERAL

PAGE

35

You hear continuous short beeps instead of a dial tone when using the cordless handset.

The beep tones are a warning alarm to let you know:

1.That the handset is out of communication range with the base unit. Move the handset closer to your base unit.

2.That the base unit had some problem like a power failure. Return the handset to the base unit for 5 seconds and make sure all cords are connected correctly.

Interference Noise is heard.

1.The handset is too far from the base unit.

2.The cordless handset is picking up interference from one of several sources: electrical appliances such as radio, TV, fluorescent lights, etc. Move the base unit to reduce interference.

3.Press CHANNEL to select another channel.

No Page Tone is heard at the Handset.

1.Check the AC ADAPTER and telephone cord connection.

2.You may have had a power failure. Return the handset to the base unit for 5 seconds to reset the Digital Security Code.

A beep is heard each time the handset is returned to the base unit.

This is normal operation. The handset is updating the security code.

After several attempts the TC-520 will not operate properly.

Unplug the AC ADAPTER PLUG from the back of the TC-520 for 10 seconds. Remove the batteries from the handset. Plug the AC Adapter back into the base station and re-insert the batteries in the handset. Return the handset to the base unit for 10 seconds.

If these actions do not remedy the problem, call the CASIO PHONEMATE Helpline. The helpline staff can often resolve problems or recommend service when needed. Unless you live close to a CASIO PHONEMATE Service Center, you may need to mail your machine to CASIO PHONEMATE for repair. You should:

1.Package the unit in its original box or a comparable package.

2.Include a clear and specific explanation of the problem.

3.Include your name, address, and phone number.

4.Provide a legible photocopy of the dated store receipt for warranty purposes.

FACTORY

20665 Manhattan Place

8805 Kelso Drive

SERVICE

Torrance, CA 90501

Baltimore, MD 21221

CENTERS

(310) 328-6453

(410) 391-0974

 

 

 

EXTRA HELP

Should you have additional questions, please call CASIO PHONEMATE's Help Line at (310) 320-9810 (West Coast) or (410) 686-2885 (East Coast) for assistance.

GENERAL

PAGE

34

T

ROUBLESHOOTING

ANSWERING MACHINE

Messages were not erased after playback.

1.Press ERASE during message playback or within 7 seconds after the last message has played.

2.Do not press SAVE.

3.After a power failure, the entire tape may play. See page 30 for power failure recovery.

When calling in, the beep tone after your outgoing message seems too long.

Each recorded message will lengthen the beep tone while the tape repositions itself to accept the next message. This is normal operation for single-cassette answering machines. Play and erase messages frequently to keep this delay short.

There is an operator recording or a dial tone between messages.

The caller hung up without leaving a message.

No sound from the speaker.

Check the VOLUME CONTROL. It may have been turned down.

You are unable to retrieve your messages using a touchtone phone.

See "Remote Operation," page 27-29.

The sound is distorted during playback or the TC-520 automatically shuts off and begins beeping.

Check the tape. It may be damaged or worn. Also clean the tape head and capstan (See "Cleaning" page 31.)

If this does not remedy the problem, you may need to replace the tape.

The LINE IN-USE INDICATOR flashes rapidly.

Connect the telephone cord to the wall jack.

HANDSET

No Dial Tone is heard when calling out.

1.Was the battery pack charged for at least 12-15 hours? Is the LOW BATTERY INDICATOR flashing?

2.Check the AC adapter connection.

3.Check the telephone cord connection.

4.Check the connection of the battery pack. See page 32.

The handset does not ring.

1.Check the ringer switch and make sure it is not set to "POWER SAVER."

2.Check AC ADAPTER and telephone cord connection.

3.Was the battery pack charged for at least 12-15 hours? Is the LOW BATTERY INDICATOR on?

 

 

 

LIMITED WARRANTY

GENERAL

 

PAGE

 

 

33

 

 

 

 

IMPORTANT!

SALES SLIP OR EVIDENCE OF PURCHASE DATE REQUIRED

This limited warranty gives you specific legal rights; you may also have other rights which vary from state to state.

The limited warranty is extended only to the original consumer of a CASIO PHONEMATE product and is valid only with respect to consumers within the United States of America and Canada. Subject to the following conditions, should this product prove defective by reason of improper workmanship of material:

During the period of one (1) year from the date of original purchase, CASIO PHONEMATE will repair or, at its option, replace the product without charge for parts or labor. If CASIO PHONEMATE elects to replace the product, such replacement may be accomplished with a factory-reconditioned unit.

This limited warranty does not apply: (a) to any product damaged by accident, misuse, improper line voltage, lightning, fire, water, or other acts of nature, (b) if the product is altered or repaired by anyone other than CASIO PHONEMATE, INC. or one of its authorized warranty stations or if the FCC-approved connector plugs are removed. This limited warranty does not cover tapes or broken or marred cabinets.

Except to the extent prohibited by applicable law, all implied warranties made by CASIO PHONEMATE in connection with this product are limited in duration to a period of one (1) year from the date of original purchase, and no warranties, whether expressed or implied, shall apply to this product after said period.

Should this product prove defective in workmanship or material, the consumer’s sole remedies shall be such repair or replacement as is herein-above provided. Under no circumstances shall CASIO PHONEMATE be liable for any loss or damage, direct, consequential, or incidental arising out of the use of or inability to use this product.

Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you.

In order to obtain warranty service, you must provide evidence of purchase date. For your convenience, keep the dealer’s dated bill of sale or delivery ticket as evidence of the purchase date.

To obtain the name of the authorized CASIO PHONEMATE service facility, call CASIO PHONEMATE ’s HelpLine at

(410) 686-2885 or (310) 320-9810.

If you live in an area that is highly susceptible to electrical storms, you may want to purchase a Lightning Arrestor. The Lightning Arrestor attaches to your answering machine and if lightning causes a surge through your phone line, the arrestor will help suppress the surge of electricity which may cause damage to your unit.

To purchase your Lightning Arrestor, use the attached Accessory Order Form or call CASIO PHONEMATE ’s Parts Department toll free: 1-800-322-9995.

FACTORY

20665 Manhattan Place

8805 Kelso Drive

SERVICE

Torrance, CA 90501

Baltimore, MD 21221

CENTERS

(310) 328-6453

(410) 391-0974

 

 

 

 

 

 

 

MICROCASSETTE &

 

GENERAL

 

PAGE

 

32

BATTERY INSTALLATION

 

 

 

REMOVING/REPLACING

MICROCASSETTE

If it becomes necessary to remove or replace the microcassette be sure to play messages first.

1Gently lift the tape out from the left side.

2INSTALL a new microcassette.

3Press ON/OFF to turn the machine on.

4RE-RECORD your outgoing message (see page 6).

BATTERY

INSTALLATION

THIS UNIT IS SHIPPED WITH THE HANDSET BATTERY PACK INSTALLED.

If it becomes necessary to replace the battery pack:

1Press down on the battery compartment cover and slide it toward the bottom of the handset.

2Install the new battery pack with the red wire on the right side of the black wire (see drawing.)

3Replace the battery cover by sliding it up from the bottom.

4Place the handset in the base unit and charge the battery pack for 12-15 hours.

WARNING: Use only NiCad Rechargeable Battery Pack (3.6 volts 250 - 300 mAh.)

Red Wire

Black Wire

CLEANING

CLEANING

THE BASE UNIT

CAUTION: Play messages before cleaning and then disconnect the TC-520 from the power outlet.

To assure high performance, periodically clean the tape heads and capstan whenever you notice an accumulation of dust and redbrown oxide particles. Use a cotton swab moistened with isopropyl alcohol. Be sure no alcohol touches rubber parts, as it tends to dry and eventually crack the rubber. Use a damp cloth or sponge to clean the cabinet. A mild soap, like dishwashing detergent, will help remove grease or oil. Do not spray cleaners directly onto the machine. Cleaners should only be used on the plastic surfaces. If they get into the mechanism or speaker, they may damage the machine.

CLEANING

THE HANDSET

CAUTION: Disconnect the TC-520 from the power outlet before cleaning.

Clean the battery charging contacts on the base unit and the handset with a soft cloth once a month. Clean the antenna, and the plastic cabinet of the base unit and the handset, with a soft cloth only. Do not use excess water or cleaning liquid of any kind.

GENERAL

PAGE

31

GENERALPAGE POWER FAILURE & TWO

30 LINE INSTALLATION

POWER FAILURE

RECOVERY

If the power failure exceeds 3 minutes, the

MESSAGE RECORD and SPEAKERPHONE INDICATORS will flash rapidly at the base unit.

This indicates that you need to check your messages and reset the time/day and ring select settings.

Autodial memory is protected from a power failure for approximately 24 hours. After 24 hours it will be necessary to re-program the autodial numbers.

POWER FAILURE RECOVERY FROM THE BASE UNIT

1Press PLAY/PAUSE to play any messages that were recorded.

TWO-LINE

INSTALLATION

Two-line installations may require a 2-line T-adapter for the TC-520 to operate correctly. The T-adapter allows you to connect your machine to Line 1 or Line 2. The TC-520 will only answer one line.

PLAY/PAUSE

2Press SAVE to save your messages.

SAVE

HOLD

OR

2If you do not wish to save messages, press ON/OFF twice to reset the unit. The MESSAGE INDICATOR will light.

MULTI-LINE

INSTALLATION

Installations with more than two lines, such as business PBX or Key Systems, may require a separate RJ11 jack for answering machines.

Please contact your telephone equipment provider for additional information.

CONTINUED

REMOTE ROOM

MONITOR

You can call the TC-520 and listen to the activity in your home or office.

1Press 9 on a touchtone keypad. You will hear a beep. Listen to the activity in your home or office.

9

WXYZ

2After 30 seconds you will hear:

Enter 9 to remote line.

3Enter 9 again to use the remote room monitor for another 30 seconds.

OR

3Select another option or hang up.

REMOTE TURN ON

If you leave your home or office without turning the TC-520 on, you can do so from any telephone.

1Call and let your phone ring 15 times. The TC-520 will automatically answer and you will hear your outgoing message. Hang up or retrieve messages by entering your remote access number after the beep.

REMOTE

PAGE

29

MESSAGE RETRIEVAL WHEN TAPE IS FULL

When the message tape is full, the TC-

I'm full! 520 will no longer take messages.

Callers trying to leave a message will hear a series of beeps. To retrieve messages when the tape is full:

1Call and let the TC-520 answer. You will hear:

Message tape is full.

2ENTER your 3-digit remote access number during the series of beeps.

3The tape rewinds and all messages on the tape are played. After the last message has played, choose other remote options or hang up to reset the machine

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