Casio TC-540 User Manual

PAGE

42 EASY TO USE OWNER'S GUIDE

TC-540 ALL DIGITAL ANSWERING MACHINE WITH CORDLESS TELEPHONE

PLAY PAUSE

3

VOICE

SCREEN

PLAY

MESSAGE

BOX

3

DEF

ERASE

3

MNO

HOLD

6

WXY

BAT

2

9

SKIP

BOX

ABC

FLASH

LO

2

JKL

#

(PAUSE

5

TUV

TALK

1

8

OPER

AUTODIAL

REDIAL

BOX

1

SAVE

4

GHI

0

PRS

CHANNEL

ERASE

7

REPEAT

TONE

REPEAT

SAVE

*

REPEAT							CHARGING
		SKIP
-					MEMO/CONV
		+						LINE	IN
									USE
				1		ABC
M	O						2		DEF
	AI
	L
	B			GHI						3
	X
	E			4		JKL
	S
						5		MNO
			PRS					6
	PLAY		7	TUV
	SPEED			8			WXY
		TONE					9
	MIC			OPER

PAGE TIME

AUTODIAL FLASH

REDIAL

25	CHANNEL
		CORDLESS

●

TAPELESS /
ALL	DIGITAL

0	#
		HOLD
		PAUSE
		SPEAKERPHONE

HANDSET FEATURES	PAGE
	41

Power Saver/Ringer On-Off

Switch (page 3)

Talk Indicator (page 24, 25)

Talk (page 24)

Mailboxes (page 21)

Save (page 23)

	HOLD	SCREEN
		PLAY
TALK
	LO BATT	MESSAGE
BOX 1	BOX 2	BOX 3
1	2ABC	3 DEF
SAVE		ERASE
4 GHI	5 JKL	6MNO
7PRS	8 TUV	9WXY

Hold (page 26)

Screen/Play (page 21,23)

Low Battery Indicator (page 20)

Message Indicator (page 21)

Erase (page 23)

	Repeat (page 22)	REPEAT			SKIP	Skip (page 22)
		*	TONE	0OPER	#
	Tone (page 19)
						Autodial (page 19)
		VOLUME		AUTODIAL	FLASH
	Volume Control (page 21)					Flash (page 26)
			CHANNEL REDIAL (PAUSE)
	Channel (page 4)					Redial (page 26)

PAGEBASE UNIT FEATURES

40

Repeat (page 11)

Erase (page 12)

Ring Select Switch (page 3)

Save (page 13)

Time Set (page 8)

Skip (page 11)

Outgoing Message Check (page 7)

On/Off (page 9)

Charging Indicator (page 20)

Outgoing Message

Store (page 18)

Record (page 6,14)

Page (page 15)

Code Set/Check

Time (page 9)

Tone Pulse Switch

(page 26)

Ringer Volume

(page 3)

(page 3)

Volume Control (page 6)

SET/CHECK
		(USE REPEAT &
ON/OFF		SKIP TO SET)
CODE	TIME
OUTGOING MESSAGE		STORE
RECORD	CHECK

ERASE	SAVE
REPEAT	SKIP

-+

IIIII

		E	MAI	L
	C			B
I					O
O					X
					E
V					S
3

PLAY PLAY/ SPEED PAUSE

I

MIC

Display/Message

Counter (page 10)

New Message On/Off

Indicators (page 9)

Mailboxes (page 6,10,12,13)

	CHARGING
MEMO/CONV		PAGE	TIME
	LINE IN USE
	ABC	DEF	25 CHANNEL CORDLESS ● TAPELESS / ALL DIGITAL
			AUTODIAL
1	2	3
GHI	JKL	MNO	FLASH
4	5	6
PRS	TUV	WXY	REDIAL
7	8	9
TONE	OPER
	0	#	HOLD
				SPEAKERPHONE
			PAUSE
		Line In Use		Speakerphone with
		Indicator (page 5)		Indicator (page 15)
	Memo/Conversation (page 15)			Autodial (page 18,19)
	Tone (page 19)			Flash (page 17)
Play Speed (page 11)				Redial (page 17)
Microphone (page 6,15)				Hold (page 17)
				Pause (page 20)

PAGE

39

			Technical Specifications
	FCC Registration No:			Power Source
	Frequency Control: Crystal			Handset: Replaceable NiCad Batteries
	Operation Mode: FM			Base Unit: AC9V 600mA
	Ringer Equivalence:
	Jack: RJ11			Battery Life
	Transmit Frequency			Standby: 7 days
				Talk: 6 hours
	Handset:			Recharging Time: 12-15 hours (with power off)
	Base Unit:
	Receive Frequency			The TC-540 is hearing aid compatible.
	Handset:			Design and specifications subject to change
	Base Unit:			without notice.
	U.S. Pats.		CASIO PHONEMATE, INC.
	4,120,583	4,686,622	20665 Manhattan Place
			Torrance, CA 90501
	4,121,284	4,825,364
	4,371,923	4,829,419	M1S1	4/96
	4,396,976	4,896,260
			Printed in Malaysia
	4,531,182	4,942,516

38PAGE TABLE OF CONTENTS

INITIAL SETUP
Important Safety Instructions	.. 1
Installation ..............................	2
Power Saver/Ringer Switch....	3
Ringer Volume Switch ............	3
Ring Select Switch .................	3
Tone/Pulse Switch .................	3
Important Cordless Telephone
Information ..........................	4
Operating Information.............	5
Mailboxes ...............................	6
Record an Outgoing Message 6
Pre-recorded Outgoing
Message .............................	7
Check your Outgoing
Message .............................	7
Set Time & Day Stamp ...........	8
MESSAGES - Base Unit
On/Off.....................................	9
Talking Clock ..........................	9
New Message On/Off
Indicators ...........................	9
Message Counter .................	10
Call Screening ......................	10
Play Messages .....................	10
Variable Speed Playback .....	11
Repeat Message ..................	11
Skip Backwards ....................	11
Skip Forwards ......................	11
Pause Message Playback ....	12
Replay All Messages ............	12
Automatic Save ....................	12
Erase Individual Messages ..	12
Erase All Messages..............	12
Save All Messages ...............	13
Answering a Call During
Message Playback ............	13
Message Forwarding Between
Mailboxes ..........................	13
Distinctive Ring ....................	14
Confidential Personal
Message ...........................	14
Confidential Personal
Message Record ...............	14

Memo Record .......................	15
Conversation Record ............	15
Play, Save & Erase Memos or
Conversations ...................	15
Paging the Handset from the
Base Unit ..........................	16
SPEAKERPHONE
Maximizing the Benefits of the
Speakerphone ...................	16
Speakerphone ......................	16
Placing a Call on Hold ..........	17
To Take a Call Off Hold ........	17
Last Number Redial..............	17
Flash ....................................	17
AUTODIAL
Storing Autodial Numbers ....	18
Using Autodial
from the Handset ..............	19
Using Autodial
from the Base Unit ............	19
Tone/Pulse Mixed Dialing.....	19
Programmable Pauses .........	20
HANDSET OPERATION
Charging the Batteries ..........	20
Handset Low Battery
Indicator ............................	20
Handset Message Waiting
Indicator ............................	21
Handset Volume Control ......	21
MESSAGES - Handset
Retrieve Messages from the
Handset ............................	21
Repeat Messages ................	22
Skip Backwards ....................	22
Skip Forwards ......................	22
Replay All Messages ............	23
Save Messages ....................	23
Erase Messages ..................	23
Automatic Save ....................	23
Call Screening ......................	23
Answer a Call During
Playback ...........................	24

TELEPHONE
OPERATION
Alarm ....................................	24
Standby Mode ......................	24
To Place a Call .....................	25
Dialing a Wrong Number ......	25
To Receive a Call .................	25
Hold ......................................	26
Redial ...................................	26
Flash ....................................	26
REMOTE OPERATION
Program your Remote Access
Code .................................	27
Check Remote Access Code 28
Retrieve Messages...............	28
Remote Voice Menu .............	28
Select another Mailbox .........	29
Repeat Messages ................	29
Skip Backwards ....................	29
Skip Forward ........................	29
Replay Messages .................	30
Save All Messages ...............	30
Erase All Messages..............	30
Record a Message ...............	30
Record a New Outgoing
Messages .........................	31
Remote Turn On ..................	31
Full Tape Message Retrieval 31
ADDITIONAL
INFORMATION
Battery Backup .....................	32
Low Battery Indicator on the
Base Unit ..........................	32
Installing a 9V Battery ..........	32
Two-Line Installation ............	32
Multi-Line Installation ............	32
Cleaning ...............................	33
Battery Installation ................	33
Limited Warranty ..................	34
Troubleshooting....................	35
FCC Requirements...............	36
Accessory Order Form .........	37

ACCESSORIES

To order accessories for your TC-540 answering machine, simply cut out this order form, fill in the appropriate information and send it with payment (check, money order or credit card information) to:

CASIO PHONEMATE Parts Department

8805 Kelso Drive

Baltimore, MD 21221 or Call: 1-800-322-9995

GENERAL

PAGE

37

Description

Lightning Arrestor - Helps protect telephone answering machines from damage caused by lightning strikes to the telephone line.

Recommended for areas prone to electrical storms.

Part No.

Price

Qty.

Total

2700140 $19.95

	Rechargeable Battery Pack - For Model TC-540.	3201010	$15.00
	AC Adapter - For Model TC-540.	1601061	$13.50
	Touchtone Dialer - Activates the beeperless remote operation in	2001018	$19.95
	areas where true touchtone is not available or from cellular phones.
	Modular Duplex T-Adapter - Converts a single modular telephone	2700156	$5.95
	jack to a double jack.
	Modular Two Line T-Adapter - Splits one RJ14 two line jack into	2700135	$5.95
	two RJ11 single line jacks.
	A+A1 Light Control - When using this answering machine with a	2701180	$6.95
	business phone system, this accessory enables the in-use indicator

at a receptionist's console to light when the phone is off-hook.

VISA and Master Card orders ONLY call toll free 1-800-322-9995 or use this form to order. CASIO PHONEMATE, Parts Dept., 8805 Kelso Drive, Baltimore, MD 21221

Enclosed is my check/money order for the total amount.

Please charge my credit card.

VISA

MasterCard

Card No.

Expiration Date

Subtotal

CA & MD residents add applicable sales tax

All orders add shipping and $3.50

handling

Total

Name ______________________________________________________________

Street Address _______________________________________________________

City ___________________________ State __________ Zip Code ______________

Signature ______________________________ Telephone ____________________

Please fill in the quantity and total price of the items that you are requesting. Figure the total and send a check or money order for the proper amount. We do not accept C.O.D. orders. Allow 15 working days for delivery. Prices subject to change without notice. Returns subject to 20% restocking charge upon approval.

GENERAL FCC REQUIREMENTS

PAGE

36 USER INSTRUCTIONS

1.This equipment complies with Part 68 of the FCC rules. On the bottom of this equipment is a label that contains, among other information, the FCC registration number and Ringer Equivalence Number (REN) for this equipment. If requested, provide this information to your telephone company.

2.The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called. In most, but not all areas, the sum of the RENs of all devices should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should call your local telephone company to determine the maximum REN for your calling area.

3.If your answering machine causes harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But if advance notice isn't practical, you will be notified as soon as possible. You will be advised of your right to file a complaint with the FCC.

4.Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper operation of your equipment. If they do, you will be given advance notice so as to give you an opportunity to maintain uninterrupted service.

5.If there is a problem with this unit, the telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or you are sure that the equipment is not malfunctioning.

6.Repairs can only be made by the manufacturer or an authorized service agency. Unauthorized repairs void registration and warranty. Contact seller or manufacturer for details of permissible userperformed routine repairs, and where and how to have other than routine repairs made.

7.This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs. (Contact your state public utility commission or corporation commission for information.)

Jack: RJ11 Ringer Equivalence:

CASIO PHONEMATE, Inc. 20665 Manhattan Place, Torrance, CA 90501

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

λReorient or relocate the receiving antenna.

λIncrease the separation between the equipment and receiver.

λConnect the equipment into an outlet on a circuit different from that to which the receiver is connected.

λConsult the dealer or an experienced radio/TV technician for help.

Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs; to minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR; and, if interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.

Any changes made by the user not approved by CASIO PHONEMATE can void the user’s authority to operate the equipment.

TROUBLESHOOTING

GENERAL

PAGE

35

Recorded messages are cut off.

The TC-540 is designed to disconnect from the line after a caller stops talking. Calls may be cut off if a four second pause is detected, if the caller does not speak loud enough, or if the message is less than four seconds.

The TC-540 does not respond when you enter your remote access code during the outgoing message.

Try re-entering the correct code after the beep.

Between messages there is an operator recording or a beep and dial tone.

The caller has hung up without leaving a message. A shorter outgoing message will reduce the frequency of these recordings.

You have more than one telephone number and are experiencing difficulty.

See Multi-Line Installation, page 32.

There is no sound during playback.

Check and adjust the volume control.

“Lb” flashes in the display or LO BATT on the handset lights.

"Lb" or the LO BATT INDICATOR on the handset alerts you to install or replace the 9V battery used for battery backup.

The unit does not automatically stop playing the outgoing message or recording a message when an extension phone is picked up.

Briefly press and release the hook-switch on the extension phone.

After several attempts the TC-540 will not operate properly.

To reset the TC-540, unplug the AC ADAPTER PLUG from the back of the TC-540 for 10 seconds and remove the battery (if one is installed). The outgoing and incoming messages, time/day stamp and remote code will be lost. Re-record the outgoing messages, set the time and day, and the remote code.

If this action does not fix the problem, call the CASIO PHONEMATE Helpline. CASIO PHONEMATE’S helpline staff can often resolve problems or recommend repair service when needed.

Unless you live close to a CASIO PHONEMATE Service Center, you may be required to mail a product to CASIO PHONEMATE for repair. To mail the product to the service center you should:

1.Package the unit in its original box or a comparable package.

2.Include a clear and specific explanation of the problem.

3.Include your name, address, and phone number.

4.Provide a legible photocopy of the dated store receipt for warranty purposes.

FACTORY SERVICE CENTERS

20665 Manhattan Place

Torrance, CA 90501

[phone]

8805 Kelso Drive

Baltimore, MD 21221

[phone]

EXTRA HELP

Should you have additional questions, please call CASIO PHONEMATE's Help Line at [phone] (West Coast) or [phone] (East Coast) for assistance.

GENERAL

34PAGE LIMITED WARRANTY

IMPORTANT!

SALES SLIP OR EVIDENCE OF PURCHASE DATE REQUIRED

This limited warranty gives you specific legal rights; you may also have other rights which vary from state to state.

The limited warranty is extended only to the original consumer of a CASIO PHONEMATE product and is valid only with respect to consumers within the United States of America and Canada. Subject to the following conditions, should this product prove defective by reason of improper workmanship of material:

During the period of one (1) year from the date of original purchase, CASIO PHONEMATE will repair or, at its option, replace the product without charge for parts or labor. If CASIO PHONEMATE elects to replace the product, such replacement may be accomplished with a factory-reconditioned unit.

This limited warranty does not apply: (a) to any product damaged by accident, misuse, improper line voltage, lightning, fire, water, or other acts of nature, (b) if the product is altered or repaired by anyone other than CASIO PHONEMATE, INC. or one of its authorized warranty stations or if the FCC-approved connector plugs are removed. This limited warranty does not cover tapes or broken or marred cabinets.

Except to the extent prohibited by applicable law, all implied warranties made by CASIO PHONEMATE in connection with this product are limited in duration to a period of one (1) year from the date of original purchase, and no warranties, whether expressed or implied, shall apply to this product after said period.

Should this product prove defective in workmanship or material, the consumer’s sole remedies shall be such repair or replacement as is herein-above provided. Under no circumstances shall CASIO PHONEMATE be liable for any loss or damage, direct, consequential, or incidental arising out of the use of or inability to use this product.

Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you.

In order to obtain warranty service, you must provide evidence of purchase date. For your convenience, keep the dealer’s dated bill of sale or delivery ticket as evidence of the purchase date.

To obtain the name of the authorized CASIO PHONEMATE service facility, call CASIO PHONEMATE ’s HelpLine at

[phone] or [phone].

If you live in an area that is highly susceptible to electrical storms, you may want to purchase a Lightning Arrestor. The Lightning Arrestor attaches to your answering machine and if lightning causes a surge through your phone line, the arrestor will help suppress the surge of electricity which may cause damage to your unit.

To purchase your Lightning Arrestor, use the attached Accessory Order Form or call CASIO PHONEMATE ’s Parts Department toll free: 1-800-322-9995.

FACTORY	20665 Manhattan Place	8805 Kelso Drive
SERVICE	Torrance, CA 90501	Baltimore, MD 21221
CENTERS	[phone]	[phone]

CLEANING &
	GENERAL
	PAGE
BATTERY INSTALLATION	33

CLEANING THE TC-540

CAUTION: Disconnect the TC-540 from the power outlet before cleaning.

Clean the battery charging contacts on the base unit and the handset with a soft cloth once a month. Clean the antenna, and the plastic cabinet of the base unit and the handset, with a soft cloth only. Do not use excess water or cleaning liquid of any kind.

BATTERY

INSTALLATION

THIS UNIT IS SHIPPED WITH THE HANDSET BATTERY PACK INSTALLED.

If it becomes necessary to replace the battery pack:

1Press down on the battery compartment cover and slide it toward the bottom of the handset.

2Install the new battery pack with the red wire on the right side of the black wire (see drawing.)

3Replace the battery cover by sliding it up from the bottom.

4Place the handset in the base unit and charge the battery pack for 12-15 hours.

WARNING: Use only NiCad Rechargeable Battery Pack (3.6 volts 250 - 300 mAh.)

Red Wire

Black Wire

GENERAL POWER FAILURE & TWO

PAGE

32 LINE INSTALLATION

BATTERY BACKUP

Install one 9 volt (9V) battery to protect your outgoing and incoming messages and any programmed information (i.e. time/day stamp) during a power failure. (The 9V battery is not included.)

LOW BATTERY INDICATOR ON THE BASE UNIT

If there is a power failure, the battery saves your outgoing messages, incoming messages, and time/day setting until the battery is depleted. If the battery power is low, “Lb” will flash in the

display.			E MAIL
	I			B
				O
	O	C		X
				E
3	V			S

Lb

INSTALLING A 9V

BATTERY

To protect your messages and programmed information during a power failure or to replace the battery when “Lb” appears in the display:

1Turn the TC-540 over and remove the battery cover.

2Install a 9V alkaline battery. Make sure the battery is connected correctly.

3Replace the cover. The battery connection will not be activated until the cover is replaced.

TWO-LINE

INSTALLATION

Two-line installations may require a two-line T-Adapter for your machine to operate correctly. The T-Adapter allows you to connect your machine to Line 1 or Line 2. The TC-540 will only answer one line.

MULTI-LINE

INSTALLATION

Installations with more than two lines, such as a business phone system, may require a separate RJ11 jack for answering machines. Please contact your telephone equipment provider for additional information.

You can use the TC-540 as an extension phone on a business phone system, but some systems will require that you install an A+A1 Adapter to light the in-use indicator on the receptionist’s console. See the accessory order form on the last page of this owner’s guide to order an A+A1 Adapter.

(continued)

RECORD A NEW

OUTGOING MESSAGE

Change your outgoing message from a remote location.

1Enter 5 on the touchtone keypad to record your new outgoing message for the selected mailbox. You will hear:

5	After the tone,
JKL	begin
	speaking.

2Press 5 when finished.

3The new outgoing message plays. You will hear the remote menu again. Select another option or hang up.

REMOTE TURN ON

If you leave your home or office without turning on your TC-540, you can do so from any telephone.

1Call and let your phone ring 15 times or more. The TC-540 will turn on and you will hear the outgoing message and the beep.

REMOTE

PAGE

31

MESSAGE RETRIEVAL WHEN MEMORY IS FULL

If the TC-540’s

memory is full, you

I'm full! will hear three

short beeps after your outgoing message. To retrieve messages remotely when the TC-540’s memory is full:

1ENTER your 3-digit remote access code within 2 seconds after the outgoing message begins or during the three beeps.

2Follow the instructions on page 28 for remote message retrieval.

3After listening to messages, press 3 on the keypad to erase them.

3

DEF

REMOTE

PAGE REMOTE OPERATION

30

REPLAY MESSAGES

Replay all messages for the selected mailbox from a remote location.

1Press 1 on a touchtone keypad. You will hear:

	1	I will replay
		messages.

2All messages in the selected mailbox will play.

3You may select another option or hang up and the TC-540 will automatically save messages.

SAVE ALL MESSAGES

If you do not erase messages in the selected mailbox, the TC-540 will automatically save them when you hang up.

1Press 2 on a touchtone keypad within 7 seconds after the voice menu ends. You will hear:

I will save

2	messages.
	ABC

ERASE ALL MESSAGES

1Press 3 on a touchtone keypad after hearing:

End of

3	Messages

2You will hear:

I will erase messages.

3If you change your mind and want to save messages in the selected mailbox, press 2 on the keypad.

4Select another option or hang up.

RECORD A MESSAGE

Record a message for a household member from a remote location.

1Enter 4 on the touchtone keypad to record a new message for the selected mailbox.

4		Record a new
		message, enter 4
	GHI	when finished.

2Select another option or hang up.		After the tone, begin speaking. Press 4
		2when you finish speaking.