Canon MG6820B User Manual

MG6800 series

Online Manual

Read Me First

Printer Functions

Overview

Printing

Copying

Scanning

Troubleshooting

English

Contents

Notes on Site Usage and Cookies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using This Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Search Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Printing Photos from a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Copying Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Printing Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Printer Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Connect Wirelessly with Ease in "Direct Connection". . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Print Photos Easily Using My Image Garden. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Download a Variety of Content Materials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Print Items with Easy-PhotoPrint+ (Web Application). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Available Connection Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Direct Connection (Windows XP). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Easy Scan with the Auto Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Scan Originals Larger than the Platen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Scan Multiple Originals at One Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Using PIXMA/MAXIFY Cloud Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Notice for Web Service Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Using PIXMA/MAXIFY Cloud Link from Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Before Using PIXMA/MAXIFY Cloud Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Registering Printer Information to PIXMA/MAXIFY Cloud Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Application Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Using PIXMA/MAXIFY Cloud Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Cloud Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Cloud Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, or Computer. . . . . . . . . . . . . . . . . . 75

Before Using Canon Inkjet Cloud Printing Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Requirements for Canon Inkjet Cloud Printing Center operation. . . . . . . . . . . . . . . . . . . . . . . 77

Registering User Information to Canon Inkjet Cloud Printing Center. . . . . . . . . . . . . . . . . . . . . . . 78

Registering User Information to Canon Inkjet Cloud Printing Center (Color LCD Monitor). . . 79

Registering User Information to Canon Inkjet Cloud Printing Center (Monochrome LCD

Monitor). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Registering User Information to Canon Inkjet Cloud Printing Center (No LCD Monitor). . . . . 94

Using Canon Inkjet Cloud Printing Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Canon Inkjet Cloud Printing Center window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Adding a Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Adding a PIXMA/MAXIFY Cloud Link User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Troubleshooting Canon Inkjet Cloud Printing Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY. . . . . . . . . 151

Printing with Windows RT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Checking Printer Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Handling Paper, Originals, Ink Tanks, Memory Card, etc.. . . . . . . . . . . . . . . . 157

Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Loading Plain Paper / Photo Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Loading Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Loading Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

Loading Originals on the Platen Glass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

How to Load Originals for Each Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Originals You Can Load. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

How to Detach / Attach the Document Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Inserting the Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Before Inserting the Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Inserting the Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Removing the Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Replacing Ink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Replacing Ink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Checking Ink Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Checking the Ink Status with the Touch Screen on the Machine. . . . . . . . . . . . . . . . . . . . . . . . . 189

Checking the Ink Status with the Ink Lamps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

If Printing Is Faint or Uneven. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Maintenance Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Printing the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Examining the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Cleaning the Print Head Deeply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Performing Maintenance Functions from Your Computer (Mac OS). . . . . . . . . . . . . . . . 207

Cleaning the Print Heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Printing a Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Aligning the Print Head Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Checking the Ink Status from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Cleaning the Exterior of the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Cleaning the Platen Glass and Document Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Cleaning the Paper Feed Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

Cleaning the Inside of the Machine (Bottom Plate Cleaning). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

Main Components and Their Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Main Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

Inside View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Confirming that the Power Is On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Turning the Machine On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Notice for the Power Plug/Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Notice for Unplugging the Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Using the Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Changing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Changing Printer Settings from Your Computer (Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Registering a Changed Printing Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Reducing the Printer Noise. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Changing the Printer Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Print settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

LAN settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Device user settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

PictBridge print settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Language selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Home screen background color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Firmware update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

Cassette settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

Reset setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

ECO settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

Quiet setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Setting Up Card Slot as Memory Card Drive of Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Setting Up Card Slot as Memory Card Drive of Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

Network Connection Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

Default Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Another Printer Found with Same Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Connecting to Another Computer via LAN/Changing from USB to LAN Connection. . . . . . . . . . 284

Printing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Network Communication (Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

Checking and Changing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

IJ Network Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Canon IJ Network Tool Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

Canon IJ Network Tool Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Changing Settings in Wireless LAN Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Changing WEP Detailed Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

Changing WPA/WPA2 Detailed Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

Changing Settings in Wired LAN Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303

Changing Settings in Admin Password Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

Monitoring Wireless Network Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Changing Settings in Direct Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

Initializing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

Viewing Modified Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

Network Communication Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

Using Card Slot over Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

Technical Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322

Ensuring Optimal Printing Results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323

Ink Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324

Printing Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

Check Paper Settings Before Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326

Set Cassette Paper Information After Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327

Canceling a Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328

Keeping Print Quality High. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329

Transporting Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330

Legal Restrictions on Scanning/Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332

Information about Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336

Media Types You Can Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337

Paper Load Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339

Media Types You Cannot Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341

Printing Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342

Printing Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343

Other Sizes than Letter, Legal, Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344

Letter, Legal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345

Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346

Administrator Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

Authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348

Where Serial Number Is Located. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

List of Function for Each Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350

Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

Printing from Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

Printing from Application Software (Mac OS Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

Printing with Easy Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354

Paper Settings on the Printer Driver and the Printer (Media Type). . . . . . . . . . . . . . . . . . . . 358

Paper Settings on the Printer Driver and the Printer (Paper Size). . . . . . . . . . . . . . . . . . . . 360

Various Printing Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361

Setting the Number of Copies and Printing Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362

Setting the Stapling Margin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364

Execute Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

Scaling the Printing to Fit the Paper Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368

Scaled Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370

Page Layout Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371

Duplex Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373

Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375

Setting Paper Dimensions (Custom Size). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376

Changing the Print Quality and Correcting Image Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377

Setting the Print Quality Level (Custom). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378

Printing a Color Document in Monochrome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379

Specifying Color Correction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380

Optimal Photo Printing of Image Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382

Adjusting Colors with the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383

Printing with ICC Profiles (Specifying an ICC Profile from the Application Software). . . . . . 384

Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver). . . . . . . . . . . . 386

Interpreting the ICC Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387

Adjusting Color Balance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388

Adjusting Brightness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390

Adjusting Intensity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392

Adjusting Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394

Overview of the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396

Canon IJ Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397

How to Open the Printer Driver Setup Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398

Page Setup Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399

Print Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400

Quality & Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402

Color Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404

Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406

Margin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407

Canon IJ Printer Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408

Opening the Canon IJ Printer Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409

Maintenance of this Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410

Display the Printing Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411

Deleting the Undesired Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413

Instructions for Use (Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414

Updating the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415

Obtaining the Latest Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416

Delete the Unnecessary Canon IJ Printer from the Printer List. . . . . . . . . . . . . . . . . . . . . . . 417

Before Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418

Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419

Printing Using Canon Application Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420

My Image Garden Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 421

Printing Using a Web Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422

Using PIXMA/MAXIFY Cloud Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Printing with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424

Getting Google Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426

Registering Machine with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 427

Printing from Computer or Smartphone with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . 429

Deleting Machine from Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433

Printing from an AirPrint-enabled Printer with Mac. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435

Printing from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437

Printing Directly from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 438

Android Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439

Printing from an AirPrint-enabled Printer with iOS Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440

Using Machine with Direct Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 444

Printing Using a Web Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 449

Using PIXMA/MAXIFY Cloud Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Printing with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424

Printing Using Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 453

Printing Photo Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 454

Printing Photographs Saved on Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455

Advanced photo Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 460

Printing Photo with Trimming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 461

Setting Items for Photo Printing Using Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 463

Using Useful Display Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 465

Printing Photo While Viewing Slide Show. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 467

Printing Templates Such as Lined or Graph Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469

Printing Documents (PDF File) Saved on Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 472

Printing from Digital Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 476

Printing Photographs Directly from PictBridge (Wireless LAN) Compliant Device. . . . . . . . . . . . . . . . 477

PictBridge (Wireless LAN) Print Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 479

Paper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 481

Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 485

Making Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 486

Displaying Preview Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 489

Setting Items for Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 490

Reducing/Enlarging Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 493

Two-Sided Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 495

Special Copy Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 497

Copying Two Pages onto Single Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 498

Copying Four Pages onto Single Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 501

Copying Thick Originals Such as Books. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 504

Copying without Borders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 505

Copying Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 506

Copying from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 508

Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 509

Scanning from Computer (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 510

Scanning from Computer (Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 511

Using IJ Scan Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512

What Is IJ Scan Utility (Scanner Software)?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 513

Starting IJ Scan Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515

Easy Scanning with Auto Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 516

Scanning Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 517

Scanning Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 518

Scanning with Favorite Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 519

Scanning Originals Larger than the Platen (Image Stitch). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 520

Adjusting Cropping Frames in the Image Stitch Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . 524

Scanning Multiple Originals at One Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 525

Saving after Checking Scan Results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 528

Sending Scanned Images via E-mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 531

Extracting Text from Scanned Images (OCR). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 534

IJ Scan Utility Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 537

IJ Scan Utility Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 538

Settings Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 540

Network Selection Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 589

Save Settings Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 591

Image Stitch Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 594

Using Scanner Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 598

Image Corrections and Color Adjustments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 599

General Notes (Scanner Driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 603

Updating the Scanner Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604

Obtaining the Latest Scanner Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 605

Before Installing the Scanner Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 606

Installing the Scanner Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 607

Scanning Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 608

Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 609

Data Formats. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 610

Positioning Originals (Scanning from Computer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 611

Network Scan Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 613

Scanning from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 615

Forwarding Scanned Data to Computer Using Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 616

Attaching Scanned Data to E-mail Using Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 621

Setting Items for Scanning Using Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 625

Setting Up Operation Panel with IJ Scan Utility (Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 627

Scanning Using Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 630

Using PIXMA/MAXIFY Cloud Link. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 632

Network Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 634

Cannot Find Machine on Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 635

Cannot Find Machine on Check Printer Settings Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 636

Cannot Find Machine During Wireless LAN Setup: Check 1. . . . . . . . . . . . . . . . . . . . . . . . . 637

Cannot Find Machine During Wireless LAN Setup: Check 2. . . . . . . . . . . . . . . . . . . . . . . . . 638

Cannot Find Machine During Wireless LAN Setup: Check 3. . . . . . . . . . . . . . . . . . . . . . . . . 639

Cannot Find Machine During Wireless LAN Setup: Check 4. . . . . . . . . . . . . . . . . . . . . . . . . 641

Cannot Find Machine During Wireless LAN Setup: Check 5. . . . . . . . . . . . . . . . . . . . . . . . . 642

Cannot Find Machine During Wireless LAN Setup: Check 6. . . . . . . . . . . . . . . . . . . . . . . . . 643

Cannot Find Machine on Printers on Network List Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 644

Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen. . . . . . . . . . . . . . . . 645

Cannot Find Machine on Wireless LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 647

Network Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 650

Machine Suddenly Cannot Be Used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 651

Network Key Unknown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 655

Administrator Password Set for Machine Unknown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 657

Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings. . . . . . . . . 658

Printing Is Slow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 660

Ink Level Not Shown on Printer Status Monitor (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 661

Other Network Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 662

Message Appears on Computer During Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 663

Packets Are Sent Constantly (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 665

Checking Network Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 666

Restoring to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 669

Problems while Printing/Scanning from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . 670

Cannot Print/Scan from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 671

Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 674

Printing Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 675

Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 678

Print Results Are Unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 680

Cannot Complete Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 682

Part of Page Is Not Printed (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 683

Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear. . . . . . . . . . . . . . . . . 684

Lines Are Misaligned. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 687

Lines Incomplete or Missing (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 688

Images Incomplete or Missing (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 689

Ink Blots / Paper Curl. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 690

Paper Is Smudged / Printed Surface Is Scratched. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 691

Back of Paper Is Smudged. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 695

Vertical Line Next to Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 696

Uneven or Streaked Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 697

No Ink Comes Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 699

Paper Does Not Feed Properly/"No Paper" Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 700

Automatic Duplex Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 702

Copying/Printing Stops. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 704

Cannot Print Using AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 705

Scanning Problems (Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 706

Scanning Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 707

Scanner Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 708

Scanner Driver Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 709

Error Message Appears and the Scanner Driver Screen Does Not Appear. . . . . . . . . . . . . . . . . 710

Cannot Scan Multiple Originals at One Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 711

Cannot Scan Properly with Auto Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 712

Slow Scanning Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 713

"There is not enough memory." Message Is Displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 714

Computer Stops Operating during Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 715

Scanned Image Does Not Open. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 716

Scan Results Are Unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 717

Scan Quality (Image Displayed on the Monitor) Is Poor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 718

Scanned Image Is Surrounded by Extra White Areas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 719

Cannot Scan at the Correct Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 720

Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation

Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 721

Original Is Placed Correctly, but the Scanned Image Is Slanted. . . . . . . . . . . . . . . . . . . . . . . . . . 722

Scanned Image Is Enlarged (Reduced) on the Computer Monitor. . . . . . . . . . . . . . . . . . . . . . . . 723

IJ Scan Utility Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 724

Scanner Driver Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 726

Mechanical Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 727

Power Does Not Come On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 728

Power Shuts Off By Itself. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 729

USB Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 730

Cannot Communicate with Machine via USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 731

Display on Touch Screen Is Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 732

Touch Screen Shows Wrong Language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 733

Cannot Remove Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 734

Print Head Holder Does Not Move to Replacement Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 735

Printer Status Monitor Not Displayed (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 736

Installation and Download Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 737

Cannot Install MP Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 738

Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows). . . . . . . 740

Updating MP Drivers in Network Environment (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 741

Uninstalling IJ Network Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 742

Errors and Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 744

An Error Occurs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 745

Message Appears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 747

Error Message Appears on PictBridge (Wireless LAN) Compliant Device. . . . . . . . . . . . . . . . . . . . . . 755

If You Cannot Solve a Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 757

List of Support Code for Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 758

List of Support Code for Error (Paper Jams). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 760

1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 761

1303. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 762

1304. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 764

Paper Is Jammed inside Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 767

Other Cases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 770

1003. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 771

1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 772

1250. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 773

1310. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 774

1401. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 775

1403. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 776

1405. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 777

1410. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 778

1411. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 779

1412. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 780

1413. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 781

1414. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 782

1551. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 783

1552. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 784

1600. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 785

1660. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 786

1680. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 787

1681. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 788

1684. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 789

1688. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 790

1689. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 791

1700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 792

1701. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 793

1712. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 794

1713. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 795

1714. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 796

1715. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 797

1730. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 798

1731. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 799

1750. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800

1871. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 801

1890. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 802

2110. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 803

2120. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 806

2700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 807

2900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 808

2901. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 809

3402. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 810

3403. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 811

3405. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 812

3407. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 813

3408. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 814

3410. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 815

3411. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 816

3412. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 817

3413. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 818

4100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 819

4103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 820

5011. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 821

5012. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 822

5050. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 823

5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 824

5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 825

5400. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 826

5B00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 827

5B01. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 828

5B12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 829

5B13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 830

5B14. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 831

5B15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 832

6000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 833

6500. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 834

6502. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 835

6800. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 836

6801. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 837

6900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 838

6901. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 839

6902. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 840

6910. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 841

6911. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 842

6930. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 843

6931. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 844

6932. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 845

6933. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 846

6934. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 847

6935. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 848

6936. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 849

6937. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 850

6938. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 851

6940. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 852

6941. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 853

6942. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 854

6943. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 855

6944. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 856

6945. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 857

6946. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 858

6950. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 859

B202. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 860

B203. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 861

B204. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 862

B205. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 863

C000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 864

Notes on Site Usage and Cookies

Notes on Site Usage
How to Print

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Works; within the Source form or documentation, if provided along with the Derivative Works; or,
within a display generated by the Derivative Works, if and wherever such third-party notices
normally appear. The contents of the NOTICE file are for informational purposes only and do not
modify the License. You may add Your own attribution notices within Derivative Works that You
distribute, alongside or as an addendum to the NOTICE text from the Work, provided that such
additional attribution notices cannot be construed as modifying the License.

You may add Your own copyright statement to Your modifications and may provide additional or
different license terms and conditions for use, reproduction, or distribution of Your modifications,
or for any such Derivative Works as a whole, provided Your use, reproduction, and distribution of
the Work otherwise complies with the conditions stated in this License.

5. Submission of Contributions. Unless You explicitly state otherwise, any Contribution intentionally
submitted for inclusion in the Work by You to the Licensor shall be under the terms and conditions of
this License, without any additional terms or conditions. Notwithstanding the above, nothing herein
shall supersede or modify the terms of any separate license agreement you may have executed with
Licensor regarding such Contributions.

6. Trademarks. This License does not grant permission to use the trade names, trademarks, service
marks, or product names of the Licensor, except as required for reasonable and customary use in
describing the origin of the Work and reproducing the content of the NOTICE file.

7. Disclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor provides
the Work (and each Contributor provides its Contributions) on an "AS IS" BASIS, WITHOUT
WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied, including, without
limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or
FITNESS FOR A PARTICULAR PURPOSE. You are solely responsible for determining the
appropriateness of using or redistributing the Work and assume any risks associated with Your
exercise of permissions under this License.

8. Limitation of Liability. In no event and under no legal theory, whether in tort (including negligence),
contract, or otherwise, unless required by applicable law (such as deliberate and grossly negligent
acts) or agreed to in writing, shall any Contributor be liable to You for damages, including any direct,
indirect, special, incidental, or consequential damages of any character arising as a result of this
License or out of the use or inability to use the Work (including but not limited to damages for loss of

21

goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages
or losses), even if such Contributor has been advised of the possibility of such damages.

9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof,
You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other
liability obligations and/or rights consistent with this License. However, in accepting such obligations,
You may act only on Your own behalf and on Your sole responsibility, not on behalf of any other
Contributor, and only if You agree to indemnify, defend, and hold each Contributor harmless for any
liability incurred by, or claims asserted against, such Contributor by reason of your accepting any
such warranty or additional liability.
END OF TERMS AND CONDITIONS

The following applies only to products supporting Wi-Fi.

(c) 2009-2013 by Jeff Mott. All rights reserved.

Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:

* Redistributions of source code must retain the above copyright notice, this list of conditions, and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions, and the
following disclaimer in the documentation or other materials provided with the distribution.
* Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS,"
AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

22

Enter keywords in the search window and click (Search).

You can search for target pages in this guide.

Entry example: "(your product's model name) load paper"

Search Tips

You can search for target pages by entering keywords in the search window.

Important

This function may not be available in some countries/regions.

•

Note

The displayed screen may vary.

•
When searching from this page without entering your product's model name or your application's name,

•
all products supported by this guide will be considered for the search.
If you want to narrow down the search results, add your product's model name or your application's
name to the keywords.

Searching for Functions

•

Enter your product's model name and a keyword for the function you want to learn about

Example: When you want to learn how to load paper
Enter "(your product's model name) load paper" in the search window and perform a search

Troubleshooting Errors

•

Enter your product's model name and a support code

Example: When the following error screen appears
Enter "(your product's model name) 1003" in the search window and perform a search

23

Note

• The displayed screen varies depending on your product.

• Searching for Application Functions

Enter your application's name and a keyword for the function you want to learn about

Example: When you want to learn how to print collages with My Image Garden
Enter "My Image Garden collage" in the search window and perform a search

• Searching for Reference Pages

Enter your model name and a reference page title*
* You can find reference pages more easily by entering the function name as well.

Example: When you want to browse the page referred to by the following sentence on a scanning
procedure page
Refer to "Color Settings Tab" for your model from Home of the Online Manual for details.
Enter "(your product's model name) scan Color Settings Tab" in the search window and perform a
search

24

Using the Machine

Printing Photos from a Computer

Copying Originals

Printing Photos

25

Printing Photos from a Computer

This section describes how to print photos with My Image Garden.

This section uses windows displayed when the Windows 8.1 operating system (hereinafter referred to as
Windows 8.1) is used.

1. Open the front cover.

2.

Pull out the cassette until it stops.

3. Slide the paper guides (A) all the way out.

4. Load paper vertically WITH THE PRINT SIDE FACING DOWN.

Push the paper stack all the way to the back of the cassette.

26

5.

Align the paper guides with the paper width.

6.

Push the cassette back until the arrow ( ) is aligned with the arrow ( ).

After pushing the cassette back, the paper information registration screen is displayed on the touch
screen.

27

7.

Select the size and type of the loaded paper in the cassette at Page size and Type, then
tap OK.

If a message is displayed on the screen, follow the directions in the message to complete registration.

8. Extend the paper support (B).

9. Open the output tray extension (C).

10. Open the paper output tray (D) gently.

11. Extend the paper output support (E).

28

Click the My Image Garden icon (F) in Quick Menu.

12.

The Guide Menu screen is displayed.

Note

The number and types of icons displayed vary depending on your region, the registered printer/

•
scanner and the installed applications.

13. Click the Photo Print icon (G).

29

14. Click the folder (H) with photos you want to print.

15. Click the photos (I) you want to print.

For Windows:

To select two or more photos at a time, click photos while pressing the Ctrl key.

For Mac OS:

To select two or more photos at a time, click photos while pressing the command key.

Click Print (J).

16.

17.

Specify the number of copies, your machine name, media type, etc. (K).

18.

Click Print (L).

For Mac OS:

Click OK when the confirmation message appears, then click Print.

30

Note

• My Image Garden lets you use images on your computer, such as photos taken with a digital camera, in
a number of ways.

My Image Garden Guide (Windows)
My Image Garden Guide (Mac OS)

31

Copying Originals

This section describes how to load originals and copy them to plain paper.

1. Open the front cover.

2.

Pull out the cassette until it stops.

3.

Slide the paper guides (A) all the way out.

4. Load paper vertically WITH THE PRINT SIDE FACING DOWN.

Push the paper stack all the way to the back of the cassette.

32

5. Align the paper guides with the paper width.

Push the cassette back until the arrow ( ) is aligned with the arrow ( ).

6.

After pushing the cassette back, the paper information registration screen is displayed on the touch
screen.

Select the size and type of the loaded paper in the cassette at Page size and Type, then

7.

tap OK.

33

If a message is displayed on the screen, follow the directions in the message to complete registration.

Extend the paper support (B).

8.

9.

Open the output tray extension (C).

10.

Open the paper output tray (D) gently.

11.

Extend the paper output support (E).

12.

Press the HOME button (F).

13. Tap Copy (G).

14. Open the document cover (H).

34

15. Load the original WITH THE SIDE TO COPY FACING DOWN and align it with the
alignment mark (I).

16. Close the document cover.

17.

Confirm the paper settings, then press the Black button or Color button (J).

Important

• Do not open the document cover until copying is complete.

Note

• Your machine is equipped with many other convenient copy features.

Copying

35

Printing Photos

This section describes how to print photos on a memory card.

1. Open the front cover.

2.

Pull out the cassette until it stops.

3.

Slide the paper guides (A) all the way out.

4. Load paper vertically WITH THE PRINT SIDE FACING DOWN.

Push the paper stack all the way to the back of the cassette.

36

5. Align the paper guides with the paper width.

Push the cassette back until the arrow ( ) is aligned with the arrow ( ).

6.

After pushing the cassette back, the paper information registration screen is displayed on the touch
screen.

Select the size and type of the loaded paper in the cassette at Page size and Type, then

7.
tap OK.

37

If a message is displayed on the screen, follow the directions in the message to complete registration.

Extend the paper support (B).

8.

9.

Open the output tray extension (C).

10.

Open the paper output tray (D) gently.

11.

Extend the paper output support (E).

12.

Insert the memory card.

* The figure below shows the SD/SDHC memory card as an example.

Note

•

For details on inserting memory cards other than SD/SDHC, see below.

38

Inserting the Memory Card

13. Flick right and left through the photos (F) and select one.

14. Confirm the paper settings, then press the Color button (G).

Important

• Do not remove the memory card during printing. Data on the memory card may be damaged.

Note

• Your machine is equipped with many other convenient photo print features.

Printing Photo Data

39

Printer Functions

Connect Wirelessly with Ease in "Direct Connection"

Print Photos Easily Using My Image Garden

Download a Variety of Content Materials

Print Items with Easy-PhotoPrint+ (Web Application)

Available Connection Methods

Easy Scan with the Auto Function

Scan Originals Larger than the Platen

Scan Multiple Originals at One Time

Using PIXMA/MAXIFY Cloud Link

Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY

Printing with Windows RT

Checking Printer Information

40

Connect Wirelessly with Ease in "Direct Connection"

The machine supports "direct connection" in which you can connect to the machine wirelessly from a
computer or smartphone even in an environment without a wireless router.

Switch to "direct connection" with simple steps to enjoy scanning and printing wirelessly.

Using Machine with Direct Connection

41

Print Photos Easily Using My Image Garden

Organize Images Easily

In My Image Garden, you can register the names of people and events to photos.
You can organize photos easily as you can display them not only by folder but also by calendar, event,
and person. This also allows you to find the target photos easily when you search for them later on.

<Calendar View>

<People View>

Display Recommended Items in Slide Shows

Based on the information registered to photos, Quick Menu automatically selects the photos on your
computer and creates recommended items such as collages and cards. The created items appear in slide
shows.

If there is an item you like, you can easily print it in just two steps.

1. In Image Display of Quick Menu, select the item you want to print.

2. Print the item with My Image Garden.

42

Place Photos Automatically

Delightful items are created easily as the selected photos are placed automatically according to the
theme.

Other Various Functions

My Image Garden has many other useful functions.

Refer to the following for details.

What You Can Do with My Image Garden (Windows)
What You Can Do with My Image Garden (Mac OS)

43

Download a Variety of Content Materials

CREATIVE PARK

A "printing materials site" where you can download all the printing materials for free.
Various types of content such as seasonal cards and paper crafts that can be made by assembling paper
parts are provided.
It is easily accessible from Quick Menu.

CREATIVE PARK PREMIUM

A service where customers using models that support PREMIUM Contents can download exclusive
printing materials.
PREMIUM Contents can be downloaded easily via My Image Garden or Easy-PhotoPrint+. Downloaded
PREMIUM Contents can be printed directly with My Image Garden or Easy-PhotoPrint+.
To download PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for
all colors on a supported printer.

Note

• The designs of PREMIUM Contents provided in this page are subject to change without prior notice.

44

Print Items with Easy-PhotoPrint+ (Web Application)

You can easily create and print personalized items such as calendars and collages, anytime and anywhere,
by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet.

By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble
of installation.

Moreover, you can use various photos for your item through integration with social networks such as
Facebook, or with online storage, web albums, etc.

Refer to "Easy-PhotoPrint+ Guide" for details.

45

Available Connection Methods

The following connection methods are available on the machine.

Wireless Connection

• With a wireless router

• Without a wireless router

USB Connection

Wireless Connection

There are two methods for connecting the printer to your device (such as a smartphone). One method is
to connect using a wireless router, and the other method is to connect without using a wireless router.

The two connection methods cannot be used at the same time.

If you have a wireless router, we recommend you use the method described in Connection Using a
Wireless Router.

When connecting another device while a device is already connected to the printer, connect it using the
same connection method as the connected device.

If you connect using a different connection method, the connection to the device in use will be disabled.

• Connection Using a Wireless Router

◦ Connect the printer and a device using a wireless router.

◦ Connection methods vary depending on the wireless router type.

◦ You can change network settings such as the SSID and security protocol on the printer.

46

◦ When the connection between a device and a wireless router is completed and (Wi-Fi icon) is

displayed in the device's screen, you can connect the device to the printer using the wireless
router.

• Connection without Using a Wireless Router

◦ Connect the printer and a device without using a wireless router. Connect a device and the printer

directly using the printer's direct connection.

◦ When establishing a connection in the direct connection, Internet connection may become

unavailable. In that case, web services for the printer cannot be used.

◦ If you connect a device connected to the Internet via a wireless router to the printer that is in the

direct connection, the connection between the device and wireless router will be disabled. In that
case, the connection of the device may switch to a mobile data connection automatically
depending on your device. Transmission fees for connecting to the Internet using a mobile data
connection apply.

◦ In the direct connection, you can connect up to five devices at the same time. If you try to connect

a sixth device while five devices are already connected, an error will appear. If an error appears,
disconnect a device you do not use and configure settings again.

◦ Network settings such as the SSID and security protocol are specified automatically.

When using Windows XP, see below.

Direct Connection (Windows XP)

USB Connection

Connect the printer and a computer with a USB cable. Prepare a USB cable.

Restrictions

(Appears in a new window)

47

Direct Connection (Windows XP)

Restrictions

(Appears in a new window)

1. Press the HOME button (A) on the printer.

If an error screen is displayed, tap OK, then press the HOME button.

2.

Tap the upper right (B) of the screen.

3.

Tap Activate direct connect..

4. Tap Yes.

5. Check the SSID displayed in the printer screen.

48

6. Tap Details.

Tap Yes.

7.

8.

Check Password (network key), and then tap OK.

You will use the SSID and Password (network key) in the subsequent steps.

9.

Tap OK.

10. Right-click the Wireless Network Connection icon in the notification area of the taskbar on
the computer, then select View Available Wireless Networks.

11. Select the network name (SSID) you want to use, then click Connect.

49

12.

Enter the Password (Network key), then click Connect.

13.

When connection is complete, click Back until the screen below appears.
Proceed with the setup.

50

Restrictions

When connecting another device while a device (such as a smartphone) is already connected to the printer,
connect it using the same connection method as the connected device.
If you connect using a different connection method, the connection to the device in use will be disabled.

Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.

Connect via wireless router

• You cannot establish a printer with wireless and wired connections at the same time.

• Make sure your device and the wireless router are connected. For details on checking these settings,
see the manual supplied with the wireless router or contact its manufacturer.
As for a device already connected to the printer without using a wireless router, reconnect it via a
wireless router.

• Configuration, router functions, setup procedures and security settings of network devices vary
depending on the system environment. For details, see the manual for your network device or contact
its manufacturer.

• Check if your device supports IEEE802.11n (2.4 GHz), IEEE802.11g or IEEE802.11b.

• If your device is set to the "IEEE802.11n only" mode, WEP or TKIP cannot be used as a security
protocol. Change the security protocol for your device to something other than WEP and TKIP or
change the setting to something other than "IEEE802.11n only."
The connection between your device and the wireless router will be temporarily disabled while the
setting is changed. Do not proceed to the next screen of this guide until setup is complete.

• For office use, consult your network administrator.

• Note that if you connect to a network with no security protection, your personal information could be
disclosed to a third party.

Direct Connection

Important

• If a device is connected to the Internet via a wireless router, and you then connect it to a printer in
Direct Connection mode, the existing connection between the device and wireless router will be
disabled. In that case, the connection of the device may switch to a mobile data connection
automatically depending on your device. When you connect to the Internet using a mobile data
connection, charges may apply depending on your contract.

• When you connect a device and the printer using Direct Connection, the connection information
will be saved to Wi-Fi settings. The device may be connected to the printer automatically even
after disconnecting it or connecting it to another wireless router.

• You cannot connect to a wireless router and a printer in Direct Connection mode at the same
time. If you have a wireless router, it is recommended that you use the wireless router to connect
to the printer.

• To prevent automatic connection to the printer in Direct Connection mode, change the connection
mode after using the printer, or set not to connect automatically in the Wi-Fi settings of the
device.
For details on checking or changing wireless router settings, see the wireless router manual or
contact its manufacturer.

• If you connect a device and the printer using Direct Connection, Internet connection may become
unavailable depending on your environment. In that case, web services for the printer cannot be used.

51

• In Direct Connection mode, you can connect up to five devices at the same time. If you try to connect
a sixth device while five devices are already connected, an error will appear.
If an error appears, disconnect a device that does not use the printer, then configure settings again.

• Devices connected to the printer using Direct Connection cannot communicate with each other.

• Firmware updates for the printer are not available while using Direct Connection.

• When a device has been connected to the printer without using a wireless router and you want to set
it up again using the same connection method, disconnect it first. Disable the connection between the
device and printer in the Wi-Fi setting screen.

Connection Using a Wired Network

• You cannot establish a printer with wireless and wired connections at the same time.

• When using a router, connect the printer and a device to the LAN side (same network segment).

52

Easy Scan with the Auto Function

By using the auto function of IJ Scan Utility, you can scan easily by automatically detecting the item type.

Refer to the following for details.

Easy Scanning with Auto Scan (Windows)

Easy Scanning with Auto Scan (Mac OS)

53

Scan Originals Larger than the Platen

By using the stitch function of IJ Scan Utility, you can scan the left and right halves of an item larger than the
platen and combine them back into one image. Items up to approximately twice as large as the platen are
supported.

Refer to the following for details.

Scanning Originals Larger than the Platen (Image Stitch) (Windows)

Scanning Originals Larger than the Platen (Image Stitch) (Mac OS)

54

Scan Multiple Originals at One Time

By using IJ Scan Utility, you can scan two or more photos (small items) placed on the platen at one time and
save each image individually.

Refer to the following for details.

Scanning Multiple Originals at One Time (Windows)

Scanning Multiple Originals at One Time (Mac OS)

55

Using PIXMA/MAXIFY Cloud Link

By using PIXMA/MAXIFY Cloud Link, you can connect your printer to a cloud service, such as CANON
iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer:

• Print images from a photo-sharing service

• Print documents from a data management service

• Save scanned images to a data management service.

• Use Twitter to report the printer status, such as no paper or low ink levels.

In addition, you can use various functions by adding and registering apps that are linked with various cloud
services.

Using PIXMA/MAXIFY Cloud Link from Your Printer
Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, or Computer

Important

• In certain countries, PIXMA/MAXIFY Cloud Link may not be available or the available apps may be
different.

• Some apps require that you have an account before you use those apps. For such apps, please set up
an account beforehand.

• To find out which models support PIXMA/MAXIFY Cloud Link check the Canon homepage.

• The screen display may change without prior notice.

56

Notice for Web Service Printing

When Using Web Service

• Canon does not guarantee the continuity and reliability of the web services provided, the availability of
site access, or permission to download the materials.

• Canon may at any time update, change, or delete the information provided through the web service,
or may suspend or discontinue the service without prior notice. Canon shall not be held responsible
for any damages resulting from such actions.

• In no event shall Canon be liable for any damages whatsoever resulting from the use of the web
services.

• User registration is necessary before you can use the external link site.
When you use the external link site, observe the conditions of use of the site and use the service
within your own responsibility.

• All or part of the web service may not be available depending on the country or region you live in.

• Depending on your network environment, some functions on web service are not available. Even if
they are available, it may take a while to print or display the contents, or communication may be
interrupted while operation is in progress.

• When you use web service, your machine's name, information of your region or country, your selected
language, and what kind of service you use (e.g. photo sharing site) are sent to and saved in our
server. Canon is unable to identify specific customers using this information.

• Before you transfer ownership or dispose of a printer that supports a color LCD monitor, select
Device settings -> Reset setting -> Reset all and delete your login name and password.

• For details, contact a Canon-authorized sales representative in the country or region you live in.

To Those Living in Mainland China

• PIXMA/MAXIFY Cloud Link, Easy-PhotoPrint+, and some functions of PIXMA/MAXIFY Printing
Solutions, which are included with this machine, are provided by Canon Inc.
However, as the server is installed outside of mainland China, some of these services may not be
available yet.

Copyrights and Rights of Publicity

When printing using a service provided by Canon

1. The copyright of each material (photos, illustrations, logos, or documents: hereinafter referred to as
"the materials") provided on the printing service belongs to their respective owners. Issues pertaining
to Rights of Publicity may arise regarding the use of any of people or characters displayed on the
printing service.

Except as otherwise permitted (please see "2" below), copying, modifying or distributing all or a
portion of any of the materials contained on the web template printing service without prior consent of
the respective rights (Rights of Publicity and Copyright) holder is strictly prohibited.

2. All of the materials provided on the web template printing service can be freely used for personal and
non-commercial purposes.

57

Using PIXMA/MAXIFY Cloud Link from Your Printer

Before Using PIXMA/MAXIFY Cloud Link

Registering Printer Information to PIXMA/MAXIFY Cloud Link

Using PIXMA/MAXIFY Cloud Link

Cloud Troubleshooting

58

Before Using PIXMA/MAXIFY Cloud Link

First, check the following content:

• Precautions

If you plan to use the web service to print documents, be sure to check these precautions beforehand.

• Printer Specifications

◦ The printer must support a color LCD monitor.
◦ Your printer may not support the scan function.
◦ The printer must support the Canon Inkjet Cloud Printing Center.

Some models do not support this function. To check whether your model supports this function, see
"Models that Support Canon Inkjet Cloud Printing Center".

• Network environment

The printer must be connected to a LAN and to the Internet.
If your printer is not connected to a LAN, see here and set one up.
For information on the LAN and Internet settings, see the manual of your network devices or contact the
manufacturer.

Important

• The user will bear the cost of Internet access.

Registering Printer Information to PIXMA/MAXIFY Cloud Link

Copyright c 1991-2015 Unicode, Inc. All rights reserved. Distributed under the Terms of Use in http://
www.unicode.org/copyright.html.

This software is based in part on the work of the Independent JPEG Group.

THE BASIC LIBRARY FUNCTIONS
Written by: Philip Hazel
Email local part: ph10
Email domain: cam.ac.uk
University of Cambridge Computing Service, Cambridge, England.
Copyright (c) 1997-2008 University of Cambridge All rights reserved.

THE "BSD" LICENCE
Redistribution and use in source and binary forms, with or without modification, are permitted provided that
the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of the University of Cambridge nor the name of Google Inc. nor the names of their
contributors may be used to endorse or promote products derived from this software without specific prior
written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND

59

ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS
OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY
THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

60

Registering Printer Information to PIXMA/MAXIFY Cloud Link

Follow the steps described below to register the printer information to the cloud service server.

1. Check that the printer is connected to the Internet

2. From the printer home screen, select Cloud

Note

If multiple users will be using the printer after the initial registration, select the login user name

•
from the Switch user screen, enter the Security code, and proceed with the registration.
If the Security code is incorrect, use your smartphone, tablet, or computer, and change the
setting from the My account of the Canon Inkjet Cloud Printing Center.

When the registration preparation completed screen appears, select OK

3.

4.

On the confirmation screen, select Next

5. In the License agreement and Privacy statement windows, read the statements, and then
select Agree if you agree

<License agreement>

61

<Privacy statement>

Note

If you select Do not agree, a confirmation screen asking whether you want to cancel Register My

•
account appears. If you select Yes, then Register My account is canceled, and you return to the
Home screen.
Even if you select Do not agree, you can still use this service by selecting Agree from the
registration screen later.
You can print the displayed information by pressing the Start button.

•

6.

On the Current time check screen, select the time closest to the current time, and then
select Next

You can set the time in 10-minute units.

7.

In the time zones list, select the region closest to you

For some regions, a screen for applying the daylight saving time setting may appear.

The registration of printer information is completed, and a list of apps is displayed.
See here for the description of the apps list screen.

After you complete the registration, you can print photos and documents that have been uploaded to apps
on the linked cloud service and add/delete/sort apps.

Using PIXMA/MAXIFY Cloud Link

62

Application Management

This section explains how to add, delete, and sort apps.

Important

• Select how to manage allows you to change which users can use this service.
For details, see "Canon Inkjet Cloud Printing Center window".

Add apps

You can add your favorite apps to the printer.
Follow the steps described below to add apps.

From the printer home screen, select Cloud

1.

On the cloud's Main screen, select Add/delete

2.

3.

Select Register apps

4. From the list, select the category of the app

5. From the displayed apps list, select the app that you want to register

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Note

Description of displayed icons

•

: Can be used with genuine Canon ink.

6.

Select Register

The registration is completed and the app is added to the apps list.

To register another app, repeat the procedure from step 5.
To end the app registration, select Back and return to the cloud's Main screen.

Important

• Some apps may require a linked app account before you can use the app. If this is the case, set up
an account beforehand.

Delete apps

You can delete unnecessary apps from the apps list.
Follow the steps described below to delete apps.

1. From the printer home screen, select Cloud

2. On the cloud's Main screen, select Add/delete

64

3. Select Delete apps

From the apps list, select the app that you want to delete

4.

Note

• Description of displayed icons

: Cannot be used because it is not yet released or does not support your region, model, or

language.

: Can be used with genuine Canon ink.

5.

Select Delete

When the deletion is finished, the app will be deleted from the apps list on the main screen.

To delete another app, repeat the procedure from step 4.
To end the app deletion, select Back and return to the cloud's Main screen.

Note

• Config allows you to re-register deleted apps.

Sort apps

You can sort apps displayed on the apps list.
Follow the steps described below to sort apps.

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1. From the printer home screen, select Cloud

2. On the cloud's Main screen, select Add/delete

3.

Select Sort

4.

On the apps list, select the app that you want to sort

Note

•

Description of displayed icons

: Cannot be used because it is not yet released or does not support your region, model, or

language.

: Can be used with genuine Canon ink.

5. Use / buttons to move the app

66

6.

Select Done

Sorting is complete.
To continue the sorting, repeat the procedure from step 4.
To end the sorting, select Back and return to the cloud's Main screen.

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Using PIXMA/MAXIFY Cloud Link

This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example.

Important

• The available functions differ depending on the app.

• The printing procedure differs depending on the app.

• You need to get the account and register photo and other data beforehand.

• The following file formats can be printed: jpg, jpeg, pdf, docx, doc, xlsx, xls, pptx, ppt, and rtf.
The file formats that can be printed differ depending on the app.

• Before you print, check that printer is on and is connected to the network. Then start.

Note

• You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats.

1.

On the Main screen, select the app to be used

2.

Enter the information according to the instructions on the authentication screen, and then
select Log in

Important

• Some apps may not be fully displayed in the display area. If this is the case, scroll up, down, right,
and left to change the display area.

: Visible area

•

The Login screen may vary between apps.

•

After logging in, you may be asked from an external service to agree to use their app. Agree if you
are using the app.

3. In the displayed album list, select the album of your choice

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4.

In the displayed image list, select the image that you want to print, and then select Next

5.

Make the necessary print settings, and then select Color

A message that indicates the completion of issuing print job appears, and printing starts.

To continue printing, select Continue, and perform the operation from Step 3.

To end the printing, select Apps. The screen returns to the apps list screen.

Important

• If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot
be printed.

• With premium apps that limit the number of print jobs, print jobs that cannot be printed due to expiration
and other reasons are also included in the print count.

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Note

• To leave a usage history of this service, from the Home window on the operation panel, select

Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center
setup -> History setting for this service -> Save.

Cloud Troubleshooting

70

Cloud Windows

This section describes the Main screen of Cloud and the services available on the Main screen.

Important

• Select how to manage allows you to change which users can use this service.
For details, see "Canon Inkjet Cloud Printing Center window".

When you select Cloud from the printer home screen, the cloud's Main screen appears.

You can use the areas shown below to perform various functions, including adding, starting, and managing
apps.
You can also print photos and documents by starting the appropriate app.

(1) Applications
(2) Add/delete button
(3) Manage button

Important

• Depending on the apps you plan to use, you may need to have an account beforehand. If this is the
case, get an account for each of those apps.

• After selecting the app, some apps may not be fully displayed in the display area. If this is the case,
scroll up, down, right, and left to change the display area.

: Visible area

• If an app is not yet released or does not support your model, language, or region, you will not be able to
start that app.

(1) Applications

Immediately after the cloud's Main screen appears, a list of the registered apps appears.
To start an app, select the app that you want to use on the list.

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Note

• Description of displayed icons

: Cannot be used because it is not yet released or does not support your region, model, or

language.

: Can be used with genuine Canon ink.

(2) Add/delete button

Use this button to add, delete, and sort apps.

Register apps

Select this to add your favorite apps.

See here for details on how to add apps

Delete apps

Select this to delete registered apps.

See here for details on how to delete apps

Sort

Select this to sort the apps list.

See here for details on how to sort the apps list

(3) Manage button

Use this button to manage jobs, log out of an app, show the license agreement and privacy statement,
and set the time zone.

Manage jobs

From the Status list window, you can check the status of a job.

72

Settings

Select this to set the Time zone.
Select your region on the list. For some regions, you can set whether or not to apply the daylight saving
time setting.

Important

• If you cannot find your region on the list, select the one closest to your region.

Legal information

This shows the License agreement and Privacy statement.
Press the Start button to print the displayed information.

Log out of all apps

You can log out at the same time from all apps that you are logged into.

Note

• Some apps may keep you logged in even after the app ends. Therefore if you want to log in again
with a different account, select Log out of all apps to log out first.

• Once you log out, you need to log in again. You may lose the settings with some apps.

73

Cloud Troubleshooting

If you cannot print

Check the following if you cannot print.

• Check that the printer is connected to the Internet.

• Check that the printer is connected to a LAN and the LAN environment is connected to the Internet.

• Check that no error message is displayed on the printer's LCD monitor.

• If printing does not start even after you wait awhile, go to the printer's home screen, and select
Setup -> Web service inquiry.

If the problem is not resolved, use the printer driver from your computer to perform the print job and check
whether the data can be printed normally on the printer.
If you still cannot print, see the troubleshooting page for your model on the Home of the Online Manual.

Note

• With a wireless LAN connection, after the printer is turned on, it may take several minutes before
communication is possible. Check that your printer is connected to the wireless network, and wait a
while before you start printing.

• If the printer is not turned on or is not connected to the Internet, and consequently a print job is not
processed within 24 hours after it was submitted, the print job is automatically canceled. If this
happens, check the printer power and the Internet connection, and then re-submit the print job.

74

Using PIXMA/MAXIFY Cloud Link from Your Smartphone, Tablet, or
Computer

Before Using Canon Inkjet Cloud Printing Center

Registering User Information to Canon Inkjet Cloud Printing Center

Using Canon Inkjet Cloud Printing Center

Adding a Printer

Adding a PIXMA/MAXIFY Cloud Link User

Troubleshooting Canon Inkjet Cloud Printing Center

75

Before Using Canon Inkjet Cloud Printing Center

Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you
to perform operations such as registering and managing apps from your smartphone or tablet device, and
checking the print status, print error, and ink status of the printer. You can also print app photos and
documents from your smartphone or tablet.

First, check the following content:

• Precautions

If you plan to use the web service to print documents, be sure to check these precautions beforehand.

• Printer specification

Check that Canon Inkjet Cloud Printing Center supports the printer.
Some models do not support this function. To check whether your model supports this function, see
"Models that Support Canon Inkjet Cloud Printing Center".

• Network environment

The printer must be connected to a LAN and to the Internet.

Important

• The user will bear the cost of Internet access.

• Operating requirements

For computers, smartphones, and tablet devices, see "Requirements for Canon Inkjet Cloud Printing

Center operation".

Important

• This service may not be available in certain countries or regions. Also even if the service is available,
there are apps that cannot be used in certain regions.

Registering User Information to Canon Inkjet Cloud Printing Center

76

Requirements for Canon Inkjet Cloud Printing Center operation

Computer

CPU x86 or x64 1.6 GHz or higher

RAM 2 GB or higher

Monitor display

Windows Vista SP1 or later

Windows 7

Windows 8

Windows 8.1

Mac OS X v10.6-OS X Mavericks v10.10 Safari 5.1, 6, 7, 8

Resolution 1024 x 768 pixels or higher
Number of display colors 24 bits (true-color) or higher

OS Browser

Internet Explorer 9
Mozilla Firefox
Google Chrome

Internet Explorer 9, 10, 11
Mozilla Firefox
Google Chrome

Internet Explorer 10, 11
Mozilla Firefox
Google Chrome

Internet Explorer 11
Mozilla Firefox
Google Chrome

Smartphone or tablet

OS Browser Resolution

iOS 6.1 or later

OS standard browser

Android 2.3.3 or later 480 x 800 (HVGA) or higher

320 x 480 (HVGA) or higher

*Android3.x is not supported.

The operation requirements may change without prior notice. If this happens, you may no longer be able to
use this service from your computer, smartphone, or tablet.

Important

• On the browser you are using, enable JavaScript and cookies.

• If you use the zoom function or change the font size on your browser, the web pages may not display
correctly.

• If you use the translation function of Google Chrome, the web pages may not display correctly.

• The service does not support the use of its provided services through a proxy server outside of your
country.

• In an in-house network environment, the 5222 port must be released. For confirmation instructions,
contact the network administrator.

77

Registering User Information to Canon Inkjet Cloud Printing Center

To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register
My account information.

If your model has color LCD monitor
If your model has monochrome LCD monitor
If your model has no LCD monitor

78

Registering User Information to Canon Inkjet Cloud Printing Center
(Color LCD Monitor)

To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register

My account information.

Registering from Printer

Check that the printer is connected to the Internet

1.

2.

From the printer home screen, select Cloud

If printer information has not been registered to the cloud service server, the Registration Preparation

Completion Screen appears.

3.

From cloud main screen, select Use from Smartphone or Mobile Integration Guide

4.

Follow instructions appearing in screen, and select Next

5.

In user registration screen, select Show QR Code

You can also access the URL manually from you smartphone, tablet, or computer.

6. Read displayed QR code by using your smartphone or tablet

79

To return to the cloud main screen, select Exit.

Note

•

You must have a special app to read QR codes from your smartphone or tablet. If you do not
have an app that reads QR codes on your smartphone or tablet, install one from App Store or
Google Play.

7. In Preparation for registration screen, select Send blank e-mail

Note

• When you select Send blank e-mail, the "destination entry completed" mailer starts up
automatically.
After the blank e-mail is created, send that e-mail without making any changes.

If you want to register a different e-mail address, select Do not send to display the E-mail address
entry screen.

80

In the displayed screen, enter the E-mail address that you want to register, and then select Continue
registration.

Note

• If you enter an e-mail address that has already been registered, you will receive an "already
registered" e-mail. Follow the instructions in the e-mail, and register a different e-mail address.

Important

• There are character restrictions for the e-mail address, as shown below.

Up to 255 characters consisting of single-byte alphanumeric characters and symbols (!$'*/

•
^_{}|~.-@). (Uppercase and lowercase letters are differentiated.)

• Multibyte characters cannot be used.
You will get an error if the e-mail address you enter contains a character that cannot be
used.

• If you registered a different e-mail address by mistake, you can cancel the registration by going
to the printer's Home screen and selecting Setup -> Web service setup -> Web service
connection setup -> IJ Cloud Printing Center setup -> Delete from this service.

•

You may not be able to receive the notification if you are using a spam filter. If you have a
setting to receive only the e-mails from certain domains, be sure to change the setting to allow
receiving e-mails from "[e-mail]".
There will be no error display even if you could not receive the e-mail because of the spam filter
setting or if you entered an incorrect e-mail address.

8. Check that you received blank e-mail, and then select Yes

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9.

Follow instructions in screen display, and select OK

The registration page URL will be sent to the registered e-mail address.

Access the URL in the e-mail, Register the Information, and Complete the
User Registration

1. Check that e-mail containing URL has been sent to registered e-mail address, and
access URL

2. In the License agreement and Privacy statement windows of Canon Inkjet Cloud
Printing Center, read the statements, and select Agree if you agree

82

Register password for logging in to Canon Inkjet Cloud Printing Center

3.

In the My account registration screen, enter the password you want to register into Password and
Password (Confirmation), and then select Next.

83

Important

• There are character restrictions for the Password, as shown below.

• The password must be between 8 and 32 characters long, using single-byte alphanumeric
characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive)

4.

Enter Nickname

Enter any user name you want to use.

Important

•

The user name entry field has the following character restrictions:

•

The user name must be between 1 and 20 characters long, using single-byte alphanumeric
characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive)

84

5. Specify the Time zone setting, and select Done

Select your region on the list. If you cannot find your region on the list, select the one closest to your
region.

Apply daylight saving time

This appears only when there is a daylight saving time in the Time zone that you selected.
Select whether or not to apply the daylight saving time.

The registration is complete. A registration completion message is displayed.
When you select the OK button in the message, the login screen is displayed.

Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud Printing
Center.

Using Canon Inkjet Cloud Printing Center

85

Registering User Information to Canon Inkjet Cloud Printing Center
(Monochrome LCD Monitor)

To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register

My account information.

Print registration information from the printer

On the printer operation panel, select the Setup button, and then select Web

1.
service setup -> Connection setup -> IJCloudPrintingCtr -> Register w/ service

In the registration confirmation window, Select Yes

2.

3.

In the print settings, select the display language

4.

Follow the instructions displayed in the window, and print the URL of the authentication
site and the Printer registration ID

Set A4 size or Letter size or Legal size plain paper and select OK.
The authentication URL and Printer registration ID are printed.

Important

• The operation to complete the registration should be done within 60 minutes.

Access the URL on the printed page, and then enter the e-mail address and
other necessary information

Important

• Do not use the Back button of the web browser while an operation is processing. The screen may not

transition properly.

Note

• If you enter an e-mail address that has already been registered, you will receive an "already

registered" e-mail. Follow the instructions in the e-mail, and register a different e-mail address.

1. Use the web browser on your PC, smartphone, tablet, or other devices to access the
authentication URL

86

2.

When the printer registration screen is displayed, select Create new account

Enter the E-mail address and Printer registration ID of the printer's owner, and then

3.
select OK

The registration page URL is sent to the e-mail address entered.

87

Important

• There are character restrictions for the e-mail address, as shown below.

• Up to 255 characters consisting of single-byte alphanumeric characters and symbols (!$'*/
^_{}|~.-@). (Uppercase and lowercase letters are differentiated.)

• Multibyte characters cannot be used.
You will get an error if the e-mail address you enter contains a character that cannot be
used.

• If you registered a different e-mail address by mistake, you can cancel the registration by
selecting the Setup button on the printer operation panel, and then selecting Web service
setup -> Connection setup -> IJCloudPrintingCtr -> Delete from service.

• You may not be able to receive the notification if you are using a spam filter. If you have a
setting to receive only the e-mails from certain domains, be sure to change the setting to allow
receiving e-mails from "[e-mail]".
There will be no error display even if you could not receive the e-mail because of the spam filter
setting or if you entered an incorrect e-mail address.

Access the URL in the e-mail, Register the Information, and Complete the
User Registration

1. Check that e-mail containing URL has been sent to entered e-mail address, and access
URL

2.

In the License agreement and Privacy statement windows of Canon Inkjet Cloud
Printing Center, read the statements, and select Agree if you agree

88

Register password for logging in to Canon Inkjet Cloud Printing Center

3.

In the My account registration screen, enter the password you want to register into Password and
Password (Confirmation), and then select Next.

89

Important

• There are character restrictions for the Password, as shown below.

• The password must be between 8 and 32 characters long, using single-byte alphanumeric
characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive)

4.

Enter Nickname

Enter any user name you want to use.

Important

•

The user name entry field has the following character restrictions:

•

The user name must be between 1 and 20 characters long, using single-byte alphanumeric
characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive)

90

5. Specify the Time zone setting, and select Done

Select your region on the list. If you cannot find your region on the list, select the one closest to your
region.

Apply daylight saving time

This appears only when there is a daylight saving time in the Time zone that you selected.
Select whether or not to apply the daylight saving time.

The registration is complete. A registration completion message is displayed.
When you select the OK button in the message, the login screen is displayed.

Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud Printing
Center.

Using Canon Inkjet Cloud Printing Center

91

Printing Your Printer Registration ID

Important

• Some models do not support this function.

To add a printer by using Canon Inkjet Cloud Printing Center, you will need a Printer registration ID.

From the operation panel of this printer, print the URL of the authentication site and your Printer
registration ID. The procedure is as follows:

1.

Check that the printer is connected to the Internet

Important

To use this function, you must connect this printer to the Internet.

•

If your model has color LCD monitor

2.

From the home window, select Setup -> Web service setup -> Web

service connection setup -> IJ Cloud Printing Center setup -> Register with this

service

3.

In the registration confirmation window, Select Yes

4.

In the print settings, select the display language

If your model has monochrome LCD monitor

2. On the printer operation panel, select the Setup button, and then select Web
service setup -> Connection setup -> IJCloudPrintingCtr -> Register w/ service

92

3. In the registration confirmation window, Select Yes

4. In the print settings, select the display language

5.

Follow the instructions displayed in the window, and print the URL of the authentication site
and your Printer registration ID

When you set A4 size or Letter size or Legal size plain paper and select OK, the authentication site URL
and your Printer registration ID are printed.

Important

• The operation to complete the registration should be done within 60 minutes.

93

Registering User Information to Canon Inkjet Cloud Printing Center
(No LCD Monitor)

To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register

My account information.

Registering from Your Smartphone, Tablet, or Computer

Check that the printer is connected to the Internet

1.

Important

To use this function, you must connect this printer to the Internet.

•

Displaying Printer Information

2.

For details, go to the Online Manual home page, and see "Checking Printer Information" for your
model.

3.

Select IJ Cloud Printing Center setup -> Register with this service

4.

Follow the instructions displayed in the window, and run the authentication

5.

When the Preparation for registration screen appears, select Send blank e-mail

Note

•

When you select Send blank e-mail, the "destination entry completed" mailer starts up
automatically.
After the blank e-mail is created, send that e-mail without making any changes.

If you want to register a different e-mail address, select Do not send to display the E-mail address
entry screen.

94

In the displayed screen, enter the E-mail address that you want to register, and then select Continue
registration.

Note

• If you enter an e-mail address that has already been registered, you will receive an "already
registered" e-mail. Follow the instructions in the e-mail, and register a different e-mail address.

Important

• There are character restrictions for the e-mail address, as shown below.

Up to 255 characters consisting of single-byte alphanumeric characters and symbols (!$'*/

•
^_{}|~.-@). (Uppercase and lowercase letters are differentiated.)

• Multibyte characters cannot be used.
You will get an error if the e-mail address you enter contains a character that cannot be
used.

• If you registered a different e-mail address by mistake, you can cancel the registration by
Displaying Printer Information and selecting IJ Cloud Printing Center setup -> Delete from
this service.
To display printer information, go to the Online Manual home page, and see "Checking Printer
Information" for your model.

•

You may not be able to receive the notification if you are using a spam filter. If you have a
setting to receive only the e-mails from certain domains, be sure to change the setting to allow
receiving e-mails from "[e-mail]".
There will be no error display even if you could not receive the e-mail because of the spam filter
setting or if you entered an incorrect e-mail address.

6. Check that you received blank e-mail, and then select Yes

95

7.

Follow instructions in screen display, and select OK

The registration page URL will be sent to the registered e-mail address.

Access the URL in the e-mail, Register the Information, and Complete the
User Registration

1. Check that e-mail containing URL has been sent to registered e-mail address, and
access URL

2. In the License agreement and Privacy statement windows of Canon Inkjet Cloud
Printing Center, read the statements, and select Agree if you agree

96

Register password for logging in to Canon Inkjet Cloud Printing Center

3.

In the My account registration screen, enter the password you want to register into Password and
Password (Confirmation), and then select Next.

97

Important

• There are character restrictions for the Password, as shown below.

• The password must be between 8 and 32 characters long, using single-byte alphanumeric
characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive)

4.

Enter Nickname

Enter any user name you want to use.

Important

•

The user name entry field has the following character restrictions:

•

The user name must be between 1 and 20 characters long, using single-byte alphanumeric
characters and symbols (!"#$%&'()*+,-./:;<=>?@[¥]^_`{|}~). (Alphabets are case-sensitive)

98

5. Specify the Time zone setting, and select Done

Select your region on the list. If you cannot find your region on the list, select the one closest to your
region.

Apply daylight saving time

This appears only when there is a daylight saving time in the Time zone that you selected.
Select whether or not to apply the daylight saving time.

The registration is complete. A registration completion message is displayed.
When you select the OK button in the message, the login screen is displayed.

Enter the registered E-mail address and Password, and Log in to the Canon Inkjet Cloud Printing
Center.

Using Canon Inkjet Cloud Printing Center

99

Using Canon Inkjet Cloud Printing Center

When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use
the service.

1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/)

On the Login screen, enter the E-mail address and Password, and then select Log in

2.

Important

The e-mail address and password are case-sensitive. Make sure the case is correct.

•

E-mail address

Enter the e-mail address that you entered in the user registration.

Password

Enter the password that you entered in the user registration.

Keep login info

When you select the check box, the login screen is skipped for 14 days since the last day that the
service screen was accessed.

Important

• If you fail to log in five straight times, you will not be able to login again for about the next 60 minutes.

• You remain logged in for 60 minutes after the last access.

• The service may not function properly if you log in by using the same e-mail address from multiple
devices at the same time.

After logging in, you can use useful services such as adding/managing apps that work in conjunction with
this product's cloud functionality and checking the ink status.

For screen descriptions and operation instructions, see "Canon Inkjet Cloud Printing Center window".

Printing procedure

This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example.

100