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Advanced Fax Features
1
Advanced Copy
Features
2
System Monitor
3
Reports and Lists
4
Troubleshooting
5
Appendix
6
ENG
Advanced Guide
Series
Table of Contents
Index
Please read this guide before operating this equipment.
After you finish reading this guide, store it in a safe place
for future reference.
How to Use This Guide
Page 2
Advanced Fax Features
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Advanced Copy
Features
System Monitor
Reports and Lists
Troubleshooting
Appendix
1
2
3
4
5
6
Manuals for the Machine
● Machine Set-Up
● Software Installation
● Basic Features
● Maintenance
● Machine Settings
● Specifications
● Advanced Features
● System Monitor
● Reports and Lists
● Printing Features
● Scanning Features
● PC Faxing Features
Starter Guide
Basic Guide
Advanced Guide
(This Document)
Software Guide
CD-ROM
CD-ROM
CD-ROM
Table of Contents
Index
Indicates the manual is supplied in PDF format in the accompanying CD-ROM.
CD-ROM
● To view the manuals in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/
Adobe Acrobat Reader is not installed on your system, please download it from the Adobe Systems
Incorporated website.
● Considerable effort has been made to make sure that the manuals for the machine are free of
inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact
specification, please contact Canon.
● The machine illustration on the cover may differ slightly from your machine.
i
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Advanced Copy
Features
System Monitor
Reports and Lists
Troubleshooting
Appendix
1
2
3
4
5
6
Things You Can Do
Specify a recipient with a
single key
One-Touch Speed Dialing
→ Basic Guide
Specify a recipient with a
two-digit code
Coded Dialing
→ Basic Guide
Look up a particular
recipient
Redial when the line is busy
AAAAA
BBBBB
CCCCC
Address Book Dialing
→ p. 1-2
Redialing
→ p. 1-3
Receive faxes in memory
without printing out
Memory Reception
→ p. 1-9
Reject faxes without their
numbers
Reception Restriction
→ p. 1-9
Table of Contents
Index
Specify multiple recipients
with a single key
Group Dialing
→ Basic Guide
Send a fax to multiple
recipients
Broadcasting
→ p. 1-12
Select a scan mode depending on
the type of image
ABC
ABC
ABC
ABC
Image Quality
→ Basic Guide
ii
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Advanced Fax Features
DEF
DEF
DEF
DEF
DEF
DEF
DEF
DEF
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Advanced Copy
Features
System Monitor
Reports and Lists
Troubleshooting
Appendix
1
2
3
4
5
6
Adjust the density level of
scanned images
Density
→ Basic Guide
Enlarge or reduce copied
images
A
Zoom Ratio
→ Basic Guide
A
Copy two documents on one
sheet
ABC
ABC
ABC
ABC
1
2
2 on 1 Combination
→ p. 2 -2
ABC
ABC
ABC
ABC
1
2
Print a document from a PC
ABC
ABC
ABC
ABC
Printing
→ Software Guide
Send a fax from a PC
PC Faxing
→ Software Guide
Table of Contents
Index
Sort copies by page order
AAAA
AAAA
BBBB
AAAA
BBBB
CCCC
AAAA
BBBB
CCCC
DDDD
1
BBBB
CCCC
DDDD
2
CCCC
DDDD
3
DDDD
4
Collate Copy
→ p. 2-2
AAAA
AAAA
AAAA
AAAA
AAAA
AAAA
AAAA
1
AAAA
AAAA
AAAA
AAAA
AAAA
AAAA
1
AAAA
AAAA
1
AAAA
1
Specify detailed scanning
options to suit various images
ABC
ABC
ABC
ABC
Scanning
→ Software Guide
iii
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Advanced Copy
Features
System Monitor
Reports and Lists
Troubleshooting
Appendix
1
2
3
4
5
6
Table of Contents
Manuals for the Machine ................................................................................i
Things You Can Do ...................................................................................... ii
How to Use This Guide............................................................................... viii
Legal Notices............................................................................................... xi
1 Advanced Fax Features (MF3240 Only) ....................................................................... 1-1
Dialing Features ........................................................................................ 1-2
Using Address Book............................................................................ 1-2
Redialing ............................................................................................. 1-3
Dialing Through a Switchboard ........................................................... 1-4
Switching Temporarily to Tone Dialing................................................ 1-5
Table of Contents
Index
Checking Dialing Line ......................................................................... 1-6
Dialing an Overseas Number (With Pauses)....................................... 1-6
Receiving Features.................................................................................... 1-7
Setting Receive Mode ......................................................................... 1-7
Memory Reception .............................................................................. 1-9
Reception Restriction .......................................................................... 1-9
Remote Reception .............................................................................. 1-9
Reducing Received Images .............................................................. 1-10
iv
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Printing Received Documents ........................................................... 1-11
Advanced Copy
Features
System Monitor
Reports and Lists
Troubleshooting
Appendix
2
3
4
5
6
Additional Fax Modes .............................................................................. 1-12
Broadcasting ..................................................................................... 1-12
Canceling Reservation ...................................................................... 1-12
Canceling Fax Jobs ................................................................................. 1-13
2 Advanced Copy Features.............................................................................................. 2-1
Advanced Copy Features .......................................................................... 2-2
Collate Copy........................................................................................ 2-2
2 on 1 Combination ............................................................................. 2-2
Canceling Copy Jobs .......................................................................... 2-3
3 System Monitor .............................................................................................................. 3-1
Checking Job and Machine Status ............................................................ 3-2
Table of Contents
Index
Checking Print Status.......................................................................... 3-2
Checking Print and Scan Counts ........................................................ 3-2
Checking and Deleting Documents Stored in Memory
(MF3240 Only) .................................................................................... 3-3
Checking and Printing Transmission/Reception Results
(MF3240 Only) .................................................................................... 3-3
Checking Remaining Memory (MF3240 Only) .................................... 3-3
v
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Advanced Copy
Features
System Monitor
Reports and Lists
Troubleshooting
Appendix
1
2
3
4
5
6
4 Reports and Lists (MF3240 Only) ................................................................................. 4-1
Summary of Reports and Lists .................................................................. 4-2
Printing Reports Automatically .................................................................. 4-3
TX RESULT REPORT ........................................................................ 4-3
RX RESULT REPORT ........................................................................ 4-4
ACTIVITY REPORT ............................................................................ 4-5
Printing Reports and Lists Manually .......................................................... 4-6
5 Troubleshooting............................................................................................................. 5-1
General Problems...................................................................................... 5-2
Paper Feeding Problems........................................................................... 5-3
Faxing Problems (MF3240 Only)............................................................... 5-4
Table of Contents
Index
Sending Problems............................................................................... 5-4
Receiving Problems ............................................................................ 5-8
Copying Problems ................................................................................... 5-13
Printing Problems .................................................................................... 5-14
Telephone Problems (MF3240 Only) ...................................................... 5-16
vi
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Features
System Monitor
Reports and Lists
Troubleshooting
Appendix
1
2
3
4
5
6
6 Appendix......................................................................................................................... 6-1
Glossary .................................................................................................... 6-2
Index.......................................................................................................... 6-8
Table of Contents
Index
vii
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System Monitor
Reports and Lists
Troubleshooting
Appendix
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2
3
4
5
6
How to Use This Guide
■ Using the Top Page
Advanced Fax Features
Advanced Copy
Features
System Monitor
Reports and Lists
Troubleshooting
Appendix
1
2
Advanced Guide
3
4
5
6
Series
Returns to the last page opened.
Displays the previous or next page.
Returns to the top page.
TOP
Back Previous Next
ENG
Table of Contents
Index
Table of Contents
Index
Please read this guide before operating this equipment.
After you finish reading this guide, store it in a safe place
for future reference.
How to Use This Guide
Displays the “How to Use This Guide” page.
Quick links to the list of things you can do, topics
for each chapter, table of contents, and the index.
viii
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Advanced Copy
Features
System Monitor
Reports and Lists
Troubleshooting
Appendix
1
2
3
4
5
6
■ Using the Chapter Topic List
Advanced Fax Features
Advanced Copy
Features
System Monitor
Reports and Lists
Troubleshooting
Appendix
Table of Contents
Index
1
1 Advanced Fax Features (MF3240 Only)
2
3
4
5
6
Dialing Features....................................................................................... 1-2
Using Address Book ............................................... 1-2
Redialing................................................................. 1-3
Dialing Through a Switchboard .............................. 1-4
Switching Temporarily to Tone Dialing.................... 1-5
Checking Dialing Line............................................. 1-6
Dialing an Overseas Number (With Pauses).......... 1-6
Receiving Features.................................................................................. 1-7
Setting Receive Mode ............................................ 1-7
Memory Reception ................................................. 1-9
Reception Restriction ............................................. 1-9
Remote Reception.................................................. 1-9
Reducing Received Images.................................. 1-10
Printing Received Documents .............................. 1-11
Additional Fax Modes............................................................................ 1-12
Broadcasting......................................................... 1-12
Canceling Reservation ......................................... 1-12
Canceling Fax Jobs............................................................................... 1-13
Returns to the last page opened.
Displays the previous or next page.
Returns to the top page.
TOP
Back Previous Next
Table of contents for the chapter.
1-1
Table of Contents
Index
Quick links to the list of things you can do, topics
for each chapter, table of contents, and the index.
ix
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1
Advanced Copy
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2
System Monitor
3
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The following symbols are used throughout the manuals for the machine and indicate the warnings, cautions and notes you should
keep in mind when using the machine.
WARNING
Indicates a warning that may lead to death or serious injury if not observed.
CAUTION
Explains how to avoid actions that could injure you or damage your machine.
Reports and Lists
Troubleshooting
Appendix
4
5
6
NOTE
Explains operating restrictions and how to avoid minor difficulties.
In addition, this guide uses distinctive notations to identify keys and information in the LCD:
– The keys you press appear in square brackets: [Stop/Reset].
– Information in the LCD appears in angle brackets: <LOAD PAPER>.
Table of Contents
Index
x
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Advanced Copy
Features
System Monitor
Reports and Lists
Troubleshooting
Appendix
1
2
3
4
5
6
Legal Notices
Trademarks
Canon, the Canon logo, and LaserBase are trademarks of Canon Inc.
All other product and brand names are registered trademarks, trademarks or service marks of their respective owners.
Copyright
Copyright © 2006 by Canon Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical,
manual, or otherwise, without the prior written permission of Canon Inc.
Disclaimer
The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS
PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON INC. SHALL NOT BE LIABLE
FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM
THE USE OF THIS MATERIAL.
Table of Contents
Index
xi
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Advanced Copy
Features
System Monitor
Reports and Lists
Troubleshooting
Appendix
1
2
3
4
5
6
1 Advanced Fax Features (MF3240 Only)
Dialing Features....................................................................................... 1-2
Using Address Book ............................................... 1-2
Redialing................................................................. 1-3
Dialing Through a Switchboard .............................. 1-4
Switching Temporarily to Tone Dialing.................... 1-5
Checking Dialing Line............................................. 1-6
Dialing an Overseas Number (With Pauses) .......... 1-6
Receiving Features.................................................................................. 1-7
Setting Receive Mode ............................................ 1-7
Memory Reception ................................................. 1-9
Reception Restriction ............................................. 1-9
Table of Contents
Index
Remote Reception.................................................. 1-9
Reducing Received Images.................................. 1-10
Printing Received Documents .............................. 1-11
Additional Fax Modes............................................................................ 1-12
Broadcasting......................................................... 1-12
Canceling Reservation ......................................... 1-12
Canceling Fax Jobs............................................................................... 1-13
1-1
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Advanced Copy
Features
System Monitor
Reports and Lists
Troubleshooting
Appendix
1
2
3
4
5
6
Dialing Features
The machine provides the following dialing features:
address book dialing, redialing, temporary tone dialing,
checking dialing line, and dialing an overseas number.
■ Using Address Book
Address book dialing enables you to search for a particular
recipient registered in the machine. This is useful when you
forget which one-touch speed dialing key or coded dialing code
the recipient you want is registered under.
You can either go through all the recipients registered in the
machine (LIST), or look up a particular one by their name
(SEARCH).
Listing All Recipients
1. Press [FAX].
2. Press [Address Book].
If no recipient is registered for speed dialing, <NOT
REGISTERED> is displayed.
3. Use [ ] or [ ] to select <LIST>, then
press [OK].
4. Use [ ] or [ ] to find the required
recipient.
– The recipients are listed in the order of one-touch speed dialing
keys (01 to 07), and coded dialing codes (00 to 99).
– For a one-touch speed dialing key or coded dialing code with no
recipient name registered, their fax number is displayed.
5. Press [Start] to start scanning a document.
6. Press [OK] to start dialing the displayed
recipient.
To cancel sending the fax, press [Stop/Reset], then [ ].
Looking Up a Recipient
1. Press [FAX].
2. Press [Address Book].
If no recipient is registered for speed dialing, <NOT
REGISTERED> is displayed.
3. Use [ ] or [ ] to select <SEARCH>, then
press [OK].
Table of Contents
Index
1-2
Page 15
Advanced Fax Features
1
Advanced Copy
Features
2
System Monitor
3
Reports and Lists
4
Troubleshooting
5
Appendix
6
4. Use the numeric keys to enter up to 10 first
characters of the recipient’s name, then press
[OK].
Ex.
SEARCH [A]
CANON
– When the search is completed, the number of recipients that
match the characters you entered is displayed in parentheses.
– Press [Clear] to run a new search.
5. Use [ ] or [ ] to find the required
recipient.
6. Press [Start] to start scanning a document.
7. Press [OK] to start dialing the displayed
recipient.
To cancel sending the fax, press [Stop/Reset], then [ ].
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Redialing Manually
1. Press [Redial/Pause].
2. Press [Start] to start scanning a document.
3. Press [OK] to dial the last number you dialed.
To cancel manual redialing, press [Stop/Reset], then [ ].
Redialing Automatically
1. Press [Additional Functions].
2. Use [ ] or [ ] to select <FAX
SETTINGS>, then press [OK].
3. Use [ ] or [ ] to select <TX SETTINGS>,
then press [OK].
Table of Contents
Index
■ Redialing
Redialing can be done manually or automatically. For automatic
redialing, you can set how many times the machine redials and
the time between redials.
4. Use [ ] or [ ] to select <AUTO REDIAL>,
then press [OK].
5. Use [ ] or [ ] to select <ON>, then press
[OK].
1-3
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1
Advanced Copy
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2
System Monitor
3
Reports and Lists
4
Troubleshooting
5
6. Use [ ] or [ ] to select the number of
redials the machine will make, then press
[OK].
Ex.
REDIAL TIMES
2TIMES
You can also enter values with the numeric keys.
7. Use [ ] or [ ] to select the time (in
minutes) between redials, then press [OK].
Ex.
REDIAL INTERVAL
2MIN.
You can also enter values with the numeric keys.
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5. Use [ ] or [ ] to select <PBX>, then
press [OK].
6. Use the numeric keys to enter the prefix
number (up to 20 digits), then press [OK].
Ex.
PRE-FIX NO.
– You can use [ ] and [Clear] to delete the numbers one by
one.
– To delete the entire number, press and hold [Clear].
7. Press [Stop/Reset] to return to standby
mode.
Appendix
Table of Contents
Index
6
8. Press [Stop/Reset] to return to standby
mode.
■ Dialing Through a Switchboard
If your machine is connected to a PBX, register the [R] key so
you can easily access the outside line.
Registering the [R] Key
1. Press [Additional Functions].
2. Use [ ] or [ ] to select <FAX
SETTINGS>, then press [OK].
3. Use [ ] or [ ] to select
<COMMUNICATIONS>, then press [OK].
4. Use [ ] or [ ] to select <R-KEY
SETTING>, then press [OK].
1-4
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Dialing using the [R] Key
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1. Press [FAX].
Advanced Copy
Features
System Monitor
Reports and Lists
Troubleshooting
Appendix
2
3
4
5
6
1. Press [FAX].
2. Press [R] to access the outside line.
3. Use the numeric keys to enter the fax
number.
Ex.
=R123
■ Switching Temporarily to Tone Dialing
If your machine is set for pulse dialing, use the procedure below
to switch to tone dialing to use information services (e.g., banks,
airline reservations, and hotel reservations).
NOTE
To talk to the other party, you will need to connect a telephone to the
machine.
2. Press [Hook].
NOTE
Make sure to confirm the dial tone before entering a fax number.
If you enter the number before the dial tone can be heard, the call
may not be connected, or the wrong number may be dialed.
3. Use the numeric keys to dial the required
information service.
4. When the recorded message of the
information service answers, press [Tone] to
switch to tone dialing.
5. Use the numeric keys to enter the numbers
requested by the information service.
6. If you want to receive faxes, press [Start].
When finished, the line is disconnected automatically and the
tone dialing is canceled.
Table of Contents
Index
1-5
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Advanced Fax Features
1
Advanced Copy
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2
System Monitor
3
Reports and Lists
4
Troubleshooting
5
Appendix
6
■ Checking Dialing Line
Checking dialing line function enables you to configure the
setting on whether to check for a dial tone.
1. Press [Additional Functions].
2. Use [ ] or [ ] to select <FAX
SETTINGS>, then press [OK].
3. Use [ ] or [ ] to select <TX SETTINGS>,
then press [OK].
4. Use [ ] or [ ] to select <DIALING LINE
CHCK>, then press [OK].
5. Use [ ] or [ ] to select <ON>, then press
[OK].
6. Press [Stop/Reset] to return to standby
mode.
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3. Adjust any necessary settings (fax
resolution, etc.) for your documents.
4. Use the numeric keys to dial the international
access code.
For details on international access codes, contact your local
telephone company.
5. If necessary, press [Redial/Pause] to enter a
2.5-second pause.
Ex.
=123P
– <P> in the fax/telephone number represents 2.5-second
pause.
– For a longer pause, press [Redial/Pause] again.
6. Use the numeric keys to dial the country
code, the area code, and the fax/telephone
number of the recipient.
Table of Contents
Index
■ Dialing an Overseas Number (With
Pauses)
When you dial or register an overseas number, you may need to
insert a pause within the number.
1. Set a document.
2. Press [FAX].
7. Press [Start] to start scanning a document.
8. Press [OK] to start dialing.
1-6
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Advanced Copy
Features
System Monitor
Reports and Lists
Troubleshooting
Appendix
1
2
3
4
5
6
Receiving Features
You can set receive mode that suits your needs. The
machine also provides the following receiving features:
memory reception, reception restriction, and remote
reception.
■ Setting Receive Mode
To determine the right mode for you, see “Set the Machine for
Receiving Faxes,” in the Starter Guide.
1. Press [Additional Functions].
2. Use [ ] or [ ] to select <FAX
SETTINGS>, then press [OK].
3. Use [ ] or [ ] to select <RX SETTINGS>,
then press [OK].
4. Use [ ] or [ ] to select <RX MODE>,
then press [OK].
5. Use [ ] or [ ] to select the desired
receive mode, then press [OK].
<FaxOnly>: Answers all calls as faxes and disconnects voice
calls.
<AnsMode>: Receives faxes automatically and records voice
messages.
<FaxTel>: Switches between fax and voice calls automatically.
For optional settings, see “FaxTel: Optional Settings,” on p. 1-8.
<MANUAL>: Does not answer any calls. You have to manually
receive faxes.
NOTE
– For <FaxTel> or <MANUAL>, make sure an external telephone
is connected to the machine.
– For <AnsMode>, make sure an answering machine is
connected to the machine.
6. Press [Stop/Reset] to return to standby
mode.
Table of Contents
Index
1-7
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Advanced Fax Features
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System Monitor
3
Reports and Lists
4
Troubleshooting
5
Appendix
6
Manual Reception
When you select <MANUAL> in <RX MODE>, follow the
procedure below to receive a fax.
1. When the telephone rings, pick up the
handset of the external telephone.
2. Confirm that the modem’s connecting sound
is heard, then press [Start].
3. Hang up the external telephone.
FaxTel: Optional Settings
If required, change the optional settings as follows:
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5. Use [ ] or [ ] to select <FaxTel>, then
press [OK].
6. Use numeric keys to select the duration (0 to
30 seconds) for the phone to ring, then press
[OK].
7. Use numeric keys to select the duration (10
to 45 seconds) of ringing, then press [OK].
8. Use [] or [] to select the action the
machine will take after the ringing ends, then
press [OK].
<RECEIVE>: Switches to receive mode.
<DISCONNECT>: Disconnects the call.
9. Press [Stop/Reset] to return to standby
mode.
Table of Contents
Index
1. Press [Additional Functions].
2. Use [ ] or [ ] to select <FAX
SETTINGS>, then press [OK].
3. Use [ ] or [ ] to select <RX SETTINGS>,
then press [OK].
4. Use [ ] or [ ] to select <RX MODE>,
then press [OK].
1-8
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Advanced Copy
Features
System Monitor
Reports and Lists
Troubleshooting
Appendix
1
2
3
4
5
6
■ Memory Reception
The machine automatically receives faxes in memory when
printing is disabled under certain conditions (e.g., toner or paper
has run out).
When the problem is cleared, the machine automatically prints
the fax which was stored in the memory.
NOTE
– The machine memory can store up to 256 fax jobs or approximately
256 pages.*
*Based on the condition that the other party sends the fax by the
LaserBase MF3200 Series with ITU-T Standard Chart No.1, standard
mode. The maximum number of pages that the machine’s memory
can store differs depending on the other party’s machine.
– Once the pages are printed, they are deleted from the memory.
– If the memory becomes full, you will not be able to receive the
remaining pages. Contact the other party and ask them to resend the
remaining pages of the fax.
■ Reception Restriction
You can reject incoming faxes without sending their numbers in
the machine.
1. Press [Additional Functions].
2. Use [ ] or [ ] to select <FAX
SETTINGS>, then press [OK].
3. Use [ ] or [ ] to select <RX SETTINGS>,
then press [OK].
4. Use [ ] or [ ] to select <RX
RESTRICTION>, then press [OK].
5. Use [ ] or [ ] to select <ON>, then press
[OK].
■ Remote Reception
Remote reception enables you to use an external telephone
connected to the machine to receive faxes manually. This can
be useful when the machine is not nearby or is being used by
someone else.
Table of Contents
Index
Registering Remote Reception ID
Follow this procedure if you want to change the default remote
reception ID of 25.
1-9
Page 22
Advanced Fax Features
1
1. Press [Additional Functions].
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Receiving a Fax Remotely
Advanced Copy
Features
System Monitor
Reports and Lists
Troubleshooting
Appendix
2
3
4
5
6
2. Use [ ] or [ ] to select <FAX
SETTINGS>, then press [OK].
3. Use [ ] or [ ] to select <RX SETTINGS>,
then press [OK].
4. Use [ ] or [ ] to select <REMOTE RX>,
then press [OK].
5. Use [ ] or [ ] to select <ON>, then press
[OK].
6. Use the numeric keys to enter the remote
reception ID (00 to 99), then press [OK].
7. Press [Stop/Reset] to return to standby
mode.
The following procedure is available only when the machine
receives the tone signal.
1. When you receive a call, pick up the handset
of the external telephone.
2. Use the numeric keys to enter the two-digit
remote reception ID to start reception.
3. When the reception starts, hang up the
telephone.
■ Reducing Received Images
When a received document is divided and printed over multiple
pages of paper, the data contained in the bottom 8 mm of a
page are duplicated at the top of the following page, making the
duplicated section easier to read.
You can also print received documents in a reduced size or cut
off the end of a document that does not fit on one page.
1. Press [Additional Functions].
Table of Contents
Index
2. Use [ ] or [ ] to select <FAX
SETTINGS>, then press [OK].
3. Use [] or [] to select <RX SETTINGS>,
then press [OK].
4. Use [ ] or [ ] to select <RX
REDUCTION>, then press [OK].
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Advanced Fax Features
1
Advanced Copy
Features
2
System Monitor
3
Reports and Lists
4
Troubleshooting
5
Appendix
6
5. Use [ ] or [ ] to select desired setting,
then press [OK].
<ON>: Reduces the documents automatically depending on the
length of the documents.
<OFF>: Prints documents on a paper without reducing the size.
<CUT>: Cuts off the end of a document that does not fit on one
page up to 24 mm. When the height of the area to be cut off is
more than 24 mm, the document will be printed on the following
page without being cut off.
6. Press [Stop/Reset] to return to standby
mode.
■ Printing Received Documents
You can select whether the machine stores all received pages in
the memory before printing them out or prints each page as it is
received.
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5. Use [] or [] to select desired printing
method, then press [OK].
<MEMORY RX>: Prints after all the pages of the document are
received.
<PRINT RX>: Prints each page as it is received.
6. Press [Stop/Reset] to return to standby
mode.
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Index
1. Press [Additional Functions].
2. Use [ ] or [ ] to select <FAX
SETTINGS>, then press [OK].
3. Use [ ] or [ ] to select <RX SETTINGS>,
then press [OK].
4. Use [ ] or [ ] to select <RX PRINT>,
then press [OK].
1-11
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System Monitor
Reports and Lists
Troubleshooting
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6
Additional Fax Modes
The machine provides the following additional fax modes:
broadcasting and canceling reservation.
■ Broadcasting
Broadcasting enables you to send the same document to
multiple recipients.
1. Set a document.
2. Press [Additional Functions].
3. Use [ ] or [ ] to select
<BROADCAST>, then press [OK].
4. Use the numeric keys, one-touch speed
dialing key, coded dialing code, or address
book dialing to enter a recipient.
Be sure to press [OK] after entering the recipient’s number if you
use the numeric keys to enter the number. You can enter up to 16
different fax numbers using the numeric keys.
■ Canceling Reservation
You can cancel sending jobs reserved in memory.
1. Press [System Monitor].
2. Use [ ] or [ ] to select <TX STATUS>,
then press [OK].
3. Use [ ] or [ ] to select the job you want
to cancel, then press [OK].
<MEMORY>: Documents in memory
<BROADCAST>: Broadcasting
NOTE
For <BROADCAST>, all recipients entered for a broadcasting job
will be canceled.
4. Press [ ] to select <YES>.
5. Press [Stop/Reset] to return to standby
mode.
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Index
5. Repeat step 4 to enter all required recipients
(up to 123), then press [Start].
6. Press [OK] to start dialing.
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System Monitor
Reports and Lists
Troubleshooting
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6
Canceling Fax Jobs
Cancel an ongoing job (sending or receiving) as follows.
To cancel sending jobs reserved in memory, see
“Canceling Reservation,” on p. 1-12.
1. Press [Stop/Reset].
2. For sending or receiving jobs, press [ ] to
select <YES>.
Press [ ] to select <NO> if you do not want to cancel the job.
NOTE
If you are in copy standby mode and want to cancel a fax job,
press [FAX] to return to fax mode first.
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System Monitor
Reports and Lists
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Appendix
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2
3
4
5
6
2 Advanced Copy Features
Advanced Copy Features........................................................................ 2-2
Collate Copy ........................................................... 2-2
2 on 1 Combination ................................................ 2-2
Canceling Copy Jobs.............................................. 2-3
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System Monitor
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2
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5
6
Advanced Copy Features
■ Collate Copy
You can copy documents collated into sets arranged in page
order. This feature can be used with “2 on 1 Combination” (see
p. 2-2) at the same time.
1. Set a document.
2. Press [Collate/2 on 1].
<COL.> appears in the LCD.
NOTE
If <AUTO COLLATE> is set to <ON> in the <COPY SETTINGS>
of the Additional Functions menu, skip step 2.
3. Use the numeric keys to enter the desired
copy quantity (1 to 99).
4. Press [Start].
6. Press [OK].
The machine prints the rest of sets of copies.
NOTE
When scanning multiple page documents, <MEMORY FULL>
may appear in the LCD and scanning may be canceled. In this
case, the machine returns to standby mode automatically.
■ 2 on 1 Combination
2 on 1 combination automatically reduces two documents to fit
on A4 or LTR size paper. This feature can be used with “Collate
Copy” (see p. 2-2) at the same time by pressing [Collate/2 on 1]
three times.
1. Set a document.
2. Press [Collate/2 on 1] twice.
<2ON1> appears in the LCD.
Table of Contents
Index
5. Place the next page of the document on the
platen glass, then press [Start].
Repeat this step to scan all pages. The machine prints only one
copy of each page.
3. Use the numeric keys to enter the desired
copy quantity (1 to 99).
4. Press [Start].
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5. Place the next page of the document on the
platen glass, then press [Start].
Two scanned documents will be printed on one paper.
NOTE
– If you press [OK] without scanning the second document, only
the first document will be printed on the left side of the paper.
– A maximum of 4 mm margin will be produced between the two
reduced documents in 2 on 1 combination copying.
Troubleshooting
Appendix
4
5
6
■ Canceling Copy Jobs
Canceling a job while scanning
1. Press [Stop/Reset].
Canceling a job while printing
1. Press [Stop/Reset].
Ex.
CANCEL COPYING?
< YES NO >
2. Press [ ] to select <YES>.
Table of Contents
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System Monitor
Reports and Lists
Troubleshooting
Appendix
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2
3
4
5
6
3 System Monitor
Checking Job and Machine Status ........................................................ 3-2
Checking Print Status ............................................. 3-2
Checking Print and Scan Counts............................ 3-2
Checking and Deleting Documents Stored in
Memory (MF3240 Only) ......................................... 3-3
Checking and Printing Transmission/Reception
Results (MF3240 Only)........................................... 3-3
Checking Remaining Memory (MF3240 Only) ....... 3-3
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6
Checking Job and Machine Status
System monitor enables you to view and print the
transmission/reception results, check remaining memory,
monitor the status of fax, and check print and scan counts.
■ Checking Print Status
You can check and delete the print jobs sent from a computer.
1. Press [System Monitor].
2. Use [ ] or [ ] to select <PRINT
STATUS>, then press [OK].
3. Use [ ] or [ ] to view the job list.
4. If you want to delete the print job, press [OK],
then press [ ] to select <YES>.
5. Press [Stop/Reset] to return to standby
mode.
■ Checking Print and Scan Counts
1. Press [System Monitor].
2. Use [ ] or [ ] to select <COUNTER>,
then press [OK].
3. Use [ ] or [ ] to view the print or scan
counts (up to 65534 pages).
4. Press [Stop/Reset] to return to standby
mode.
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■ Checking and Deleting Documents
Stored in Memory (MF3240 Only)
1. Press [System Monitor].
2. Use [ ] or [ ] to select <TX STATUS>,
then press [OK].
3. Use [ ] or [ ] to check the desired
document.
4. If you want to delete the document, press
[OK], then press [ ] to select <YES>.
5. Press [Stop/Reset] to return to standby
mode.
■ Checking and Printing Transmission/
Reception Results (MF3240 Only)
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3. Use [ ] or [ ] to view the required
transmission/reception result.
The following items are displayed:
– Transaction number (60 down to 01, from the newest to the
oldest)
– Date and time
– Type of transaction (TX or RX)
– Recipient’s name or fax number
– Result of transaction (OK or NG)
4. If you want to print the transmission/
reception result, press [Start].
■ Checking Remaining Memory
(MF3240 Only)
You can check the remaining memory according to the status of
the machine.
1. Press [System Monitor].
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Index
1. Press [System Monitor].
2. Use [ ] or [ ] to select <TX/RX LOG>,
then press [OK].
2. Use [ ] or [ ] to select <MEMORY
INDICATOR>, then press [OK] to confirm the
remaining memory.
Ex.
AVAILABLE MEMORY
75%
3. Press [Stop/Reset] to return to standby
mode.
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Reports and Lists
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2
3
4
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6
4 Reports and Lists (MF3240 Only)
Summary of Reports and Lists .............................................................. 4-2
Printing Reports Automatically.............................................................. 4-3
TX RESULT REPORT ............................................ 4-3
RX RESULT REPORT............................................ 4-4
ACTIVITY REPORT................................................ 4-5
Printing Reports and Lists Manually ..................................................... 4-6
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Reports and Lists
Troubleshooting
Appendix
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6
Summary of Reports and Lists
The machine can generate the following reports and lists. For how to print reports, see “Printing Reports Automatically,” on p. 4-3,
and “Printing Reports and Lists Manually,” on p. 4-6.
Report/List Description
TX RESULT REPORT Shows the transmission result. Can be set to print automatically.
RX RESULT REPORT Shows the reception result. Can be set to print automatically.
ACTIVITY REPORT Shows last 60 transmissions and receptions. Can be set to print automatically.
MEMORY DATA LIST Lists reserved jobs stored in memory.
MEMORY IMAGE PRNT Shows information and the first page of a reserved job.
1-TOUCH LIST Lists the names and fax numbers of recipients registered under one-touch speed dialing keys.
CODED DIAL LIST Lists the names and fax numbers of recipients registered in coded dialing codes.
GROUP DIAL LIST Lists the names and fax numbers of recipients registered in each group dialing group.
USER’S DATA LIST Lists all the current settings and registered sender information.
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LOST REPORT Lists received documents that were lost from the memory due to power cut. Cannot be
manually printed out.
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6
Printing Reports Automatically
TX RESULT REPORT, RX RESULT REPORT, and ACTIVITY
REPORT can be set to print automatically.
■ TX RESULT REPORT
1. Press [Additional Functions].
2. Use [ ] or [ ] to select <REPORT
SETTINGS>, then press [OK].
3. Use [ ] or [ ] to select <SETTINGS>,
then press [OK].
4. Use [ ] or [ ] to select <TX RESULT
REPORT>, then press [OK].
5. Use [ ] or [ ] to select the setting you
want, then press [OK].
<PRINT ERROR ONLY>: Prints a report only when a
transmission error occurs.
<OUTPUT NO>: Does not print a report.
<OUTPUT YES>: Prints a report every time you send a
document.
Report Items
The following items are displayed in the Transmission Result
Report:
● JOB NO.: Job number
● TYPE: Type of transmission
– TX: Memory transmission
– BROADCAST: Broadcasting
● NO.: Sequence number
● DESTINATION TEL/ID: Name and number of recipient
● DATE: Date of transaction
● TIME: Time of transaction
● PAGE: Number of pages sent
● DURATION: Amount of time taken for a transaction
● MODE: Mode of transaction (G3 or ECM)
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6. Press [Stop/Reset] to return to standby
mode.
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● RESULT: Result of transaction
– OK: Transmission successful
– NG: Transmission failed
– STOP: Transmission manually canceled before completion
– MEM.FULL: Memory became full during transmission
– NO ANSWER: Call not answered
● Error code: For descriptions of error codes, see Chapter
11, “Troubleshooting,” in the Basic Guide.
■ RX RESULT REPORT
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5. Use [ ] or [ ] to select the setting you
want, then press [OK].
<OUTPUT NO>: Does not print a report.
<OUTPUT YES>: Prints a report every time you receive a
document.
<PRINT ERROR ONLY>: Prints a report only when a reception
error occurs.
6. Press [Stop/Reset] to return to standby
mode.
Report Items
Appendix
Table of Contents
5
6
1. Press [Additional Functions].
2. Use [ ] or [ ] to select <REPORT
SETTINGS>, then press [OK].
3. Use [ ] or [ ] to select <SETTINGS>,
then press [OK].
4. Use [ ] or [ ] to select <RX RESULT
REPORT>, then press [OK].
The following items are displayed in the Reception Result
Report:
● JOB NO.: Job number
● TYPE: Type of reception
– RX: Memory or print reception
● NO.: Sequence number
● DESTINATION TEL/ID: Number of the sending machine
(displayed only if registered in their machine)
● DATE: Date of transaction
● TIME: Time of transaction
● PAGE: Number of pages received
● DURATION: Amount of time taken for a transaction
● MODE: Mode of transaction (G3 or ECM)
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● RESULT: Result of transaction
– OK: Reception successful
– NG: Reception failed
– STOP: Reception manually canceled before completion
– MEM.FULL: Memory became full during reception
● Error code: For descriptions of error codes, see Chapter
11, “Troubleshooting,” in the Basic Guide.
■ ACTIVITY REPORT
1. Press [Additional Functions].
2. Use [ ] or [ ] to select <REPORT
SETTINGS>, then press [OK].
3. Use [ ] or [ ] to select <SETTINGS>,
then press [OK].
4. Use [ ] or [ ] to select <ACTIVITY
REPORT>, then press [OK].
5. Use [ ] or [ ] to select the setting you
want, then press [OK].
<OUTPUT YES>: Prints a report after every 60 transactions.
<OUTPUT NO>: Does not print a report.
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Report Items
The following items are displayed in the Activity Report:
● NO.: Transaction number (01 to 60)
● JOB NO.: Job number
● DATE: Date of transaction
● TIME: Time of transaction
● TX/RX: Type of transaction (transmission or reception)
● DESTINATION TEL/ID: Name and number of recipient
● PAGE: Number of pages sent or received
● DURATION: Amount of time taken for a transaction
● MODE: Mode of transaction (G3 or ECM)
● RESULT: Result of transaction (OK or NG) and error code
if applicable
● TOTAL TX PAGE, DURATION: Total number of pages sent
and total time to send them
● TOTAL RX PAGE, DURATION: Total number of pages
received and total time to receive them
Table of Contents
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6. Press [Stop/Reset] to return to standby
mode.
4-5
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System Monitor
Reports and Lists
Troubleshooting
Appendix
1
2
3
4
5
6
Printing Reports and Lists Manually
For information on each report or list, see “Summary of
Reports and Lists,” on p. 4-2.
1. Press [Additional Functions].
2. Use [ ] or [ ] to select <REPORT
SETTINGS>, then press [OK].
3. Use [ ] or [ ] to select <LIST PRINT>,
then press [OK].
4. Use [ ] or [ ] to select the required
report or list, then press [OK].
<TX RESULT REPORT>: Transmission Result Report
<RX RESULT REPORT>: Reception Result Report
<ACTIVITY REPORT>: Activity Report
<MEMORY DATA LIST>: Memory Data List
<MEMORY IMAGE PRNT>: Memory Image Print
<1-TOUCH LIST>: One-Touch Speed Dialing List
<CODED DIAL LIST>: Coded Dialing List
<GROUP DIAL LIST>: Group Dialing List
<USER’S DATA LIST>: Machine Status List
If no relevant data is stored in memory, <NONE> is displayed.
Table of Contents
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System Monitor
Reports and Lists
Troubleshooting
Appendix
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2
3
4
5
6
5 Troubleshooting
General Problems.................................................................................... 5-2
Paper Feeding Problems......................................................................... 5-3
Faxing Problems (MF3240 Only) ............................................................ 5-4
Sending Problems .................................................. 5-4
Receiving Problems................................................ 5-8
Copying Problems ................................................................................. 5-13
Printing Problems.................................................................................. 5-14
Telephone Problems (MF3240 Only).................................................... 5-16
Table of Contents
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5-1
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Reports and Lists
Troubleshooting
Appendix
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4
5
6
General Problems
The machine has no power.
Q Is the power cord plugged in securely?
A Check that the power cord is securely plugged into
the machine and into the wall outlet. If the machine
is plugged into a power strip, make sure the power
strip is plugged in and turned on.
Q Is the power cord supplying power?
A Use a different power cord, or test the cord for
continuity using a voltmeter.
Nothing appears in the LCD.
Q Is the power cord plugged in securely?
A Unplug the machine and wait for 5 seconds, then
plug it back in. If the LCD still remains blank,
contact your local authorized Canon dealer or the
Canon help line.
Q Is the machine in Sleep mode?
A Press [Energy Saver] on the operation panel to
cancel Sleep mode.
Table of Contents
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System Monitor
Reports and Lists
Troubleshooting
Appendix
1
2
3
4
5
6
Paper Feeding Problems
Paper does not feed properly.
Q Is the paper loaded correctly?
A Make sure the paper is correctly loaded. (See “Set
Up the Paper Cassette and Load Paper,” in the
Starter Guide.)
Q Does the machine contain too many sheets?
A Make sure you load the correct quantity. (See
Chapter 3, “Print Media,” in the Basic Guide.)
Multiple sheets feed together into the machine.
Q Is the paper loaded correctly?
A Make sure the paper is correctly loaded. (See “Set
Up the Paper Cassette and Load Paper,” in the
Starter Guide.)
Q Are different types of paper loaded in the
machine?
A Load only one type of paper.
A Make sure you load paper that meets the
requirements for use. (See Chapter 3, “Print
Media,” in the Basic Guide.)
A Let the paper run out before refilling the machine.
Avoid mixing new stock with paper already loaded.
Repeated paper jams occur.
Q Is the correct type of paper loaded in the
machine?
A Make sure you load paper that meets the
requirements for use. (See Chapter 3, “Print
Media,” in the Basic Guide.)
Table of Contents
Index
Q Does the machine contain too many sheets?
A Make sure you load the correct quantity. (See
Chapter 3, “Print Media,” in the Basic Guide.)
5-3
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Advanced Copy
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System Monitor
Reports and Lists
Troubleshooting
Appendix
1
2
3
4
5
6
Faxing Problems (MF3240 Only)
■ Sending Problems
Cannot send a fax.
Q Is the machine overheated?
A Unplug the machine and let it cool for about 5
minutes. Then plug in the machine and try sending
again.
Q Did you just connect the power cord to the
machine?
A Wait for a while. After connecting the power cord,
the machine cannot scan documents immediately.
Q Is the machine set for the correct telephone line
type?
Q
A Press [FAX] to show fax standby display.
Q Is the document loaded correctly?
A Make sure the document is correctly loaded. (See
A Make sure the front cover is fully closed.
Q Is the one-touch speed dialing key or coded
A Check that the speed dialing settings are
Is your machine in fax mode?
Chapter 2, “Document Handling,” in the Basic
Guide.)
dialing code you entered registered correctly?
registered correctly. (See Chapter 4, “Sending
Faxes (MF3240 Only),” in the Basic Guide.)
Table of Contents
Index
A Make sure the machine is set for the correct
telephone line type. (See “Set the Telephone Line
Type,” in the Starter Guide.)
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Reports and Lists
Troubleshooting
Appendix
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2
3
4
5
6
Q Did you dial the correct number?
A Check that you have the correct number.
Q Is the machine in Sleep mode?
A The machine does not scan documents, if it is in
Sleep mode. To take the machine out of Sleep
mode, press [Energy Saver].
Q Is the recipient’s machine out of paper?
A Ask the recipient to make sure the paper is loaded
in the machine.
Q Are there other documents being sent from
memory?
A Allow time for the documents to finish sending.
Q Has an error occurred during transmission?
Q Is the telephone line working properly?
A Make sure there is a dial tone when you press
[Hook] or when you lift the handset of any external
telephone connected to the machine. If there is no
dial tone, contact your local telephone company.
Q Is the recipient’s machine a G3 fax machine?
A Make sure the recipient’s machine is compatible
with your machine.
Table of Contents
Index
A Check the LCD for an error message. (See
Chapter 11, “Troubleshooting,” in the Basic Guide.)
A Print an Activity Report and check for an error.
(See “ACTIVITY REPORT,” on p. 4-5.)
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Appendix
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2
3
4
5
6
Q Did the recipient’s machine answer within 35
seconds (after all automatic redialing
attempts)?
A Ask the recipient to check the machine. For an
overseas call, add pauses to the registered
number. (See “Dialing an Overseas Number (With
Pauses),” on p. 1-6.)
Q Is the Processing/Data indicator lit?
A The external phone is busy. Please wait until the
external phone becomes free.
Memory fills up immediately when you try to send.
Q Are you sending with the resolution set to
<SUPER FINE>?
A If your document does not contain fine text or
photographs, set the resolution to <STANDARD>.
Q Is a document stored in memory, leaving little
or no memory available?
A Print, send, or delete any documents stored in
memory.
Faxes sent from the machine are spotted or dirty.
Q Is the recipient’s machine working properly?
A Check the machine by making a copy. If the copy is
clear, the problem may be in the recipient’s
machine. If the copy is spotted or dirty, clean the
scanner components. (See Chapter 10,
“Maintenance,” in the Basic Guide.)
Q Is the document loaded correctly?
A Make sure the document is correctly loaded. (See
Chapter 2, “Document Handling,” in the Basic
Guide.)
Table of Contents
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System Monitor
Reports and Lists
Troubleshooting
Appendix
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2
3
4
5
6
Documents are printed out in a reduced size on the recipient’s
machine.
Q Is the recipient’s paper smaller than the size of
the documents you sent?
A If the recipient is using small-size paper, your
machine automatically reduces the size of the
document in accordance with the recipient’s paper.
The documents you sent are too light.
Q Is the density setting changed to be lighter?
A Adjust the density for light documents to be darker.
(See Chapter 4, “Sending Faxes (MF3240 Only),”
in the Basic Guide.)
Q Are the scanning components of the machine
clean?
A Make sure the scanning components are clean.
Sending of documents is too slow.
Q Is the resolution set to <FINE> or <SUPER
FINE>?
A Setting the resolution to <STANDARD> reduces
the sending time.
Table of Contents
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System Monitor
Reports and Lists
Troubleshooting
Appendix
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2
3
4
5
6
Errors occur frequently while sending.
Q Are the telephone lines in poor condition, or do
you have a bad connection?
A Check if there is a device nearby that interferes
with signal transmission (e.g., microwave oven).
■ Receiving Problems
Part of the documents you receive are cut off.
Q Are the slide guides in your multi-purpose
feeder set to the size of the paper?
A Adjust the guides of the multi-purpose feeder to the
size of the paper.
Q Have you specified the correct paper size for
the multi-purpose feeder?
A Specify the correct paper size for the multi-purpose
feeder.
Q Is the printing method for received documents
set to <CUT>?
Cannot receive a fax automatically.
Q Is the machine set to receive automatically?
A For the machine to receive faxes automatically,
receive mode must be set to <FaxOnly>,
<AnsMode>, or <FaxTel>. If you have set
<AnsMode>, confirm that an answering machine is
connected to the machine and that it is turned on
with an outgoing message properly recorded. (See
“Setting Receive Mode,” on p. 1-7.)
Q Is a document stored in memory, leaving little
or no memory available?
A Print, send, or delete any documents stored in
memory.
Q Has an error occurred during reception?
A Check the LCD for an error message. (See
Chapter 11, “Troubleshooting,” in the Basic Guide.)
A Print an Activity Report and check for an error.
(See “ACTIVITY REPORT,” on p. 4-5.)
Table of Contents
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A If you want to print a received document without
cutting off the end, set the printing method to <ON>
or <OFF>. (See “Reducing Received Images,” on
p. 1-10.)
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Advanced Copy
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System Monitor
Reports and Lists
Troubleshooting
Appendix
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2
3
4
5
6
Q Is paper loaded in the machine?
A Make sure paper is loaded in the machine. (See
“Set Up the Paper Cassette and Load Paper,” in the
Starter Guide.)
Q Is the telephone cable connected properly?
A Make sure the cable is connected properly. (See
“Connect Telephone Cables (MF3240 Only),” in the
Starter Guide.)
No automatic switching between telephone and fax calls.
Q Is the machine set to switch automatically
between telephone and fax calls?
A For the machine to switch between fax and
telephone calls automatically, receive mode must
be set to <AnsMode> or <FaxTel>. If you have set
<AnsMode>, confirm that an answering machine is
connected to the machine and that it is turned on
with an outgoing message properly recorded. (See
“Setting Receive Mode,” on p. 1-7.)
Q Is a document stored in memory, leaving little
or no memory available?
A Print, send, or delete any documents stored in
memory.
Q Has an error occurred during reception?
A Check the LCD for an error message. (See
Chapter 11, “Troubleshooting,” in the Basic Guide.)
A Print an Activity Report and check for an error.
(See “ACTIVITY REPORT,” on p. 4-5.)
Q Is paper loaded in the machine?
A Make sure paper is loaded in the machine. (See
“Set Up the Paper Cassette and Load Paper,” in the
Starter Guide.)
Table of Contents
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System Monitor
Reports and Lists
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Appendix
1
2
3
4
5
6
Q Can the sender’s machine send the CNG signal,
which tells your machine that the incoming call
is a fax call?
A Some machines cannot send this signal. In such
cases, receive the fax manually.
Cannot receive a document manually.
Q Is the machine set to receive manually?
A For the machine to receive faxes manually, receive
mode must be set to <MANUAL>. (See “Setting
Receive Mode,” on p. 1-7.)
Q Have you disconnected the call by pressing
[Start] or dialing the remote reception ID after
hanging up?
A Always press [Start] or dial the remote reception ID
before hanging up. Otherwise you will disconnect
the call.
Print quality is poor.
Q Is the toner low or unevenly distributed?
A Redistribute the toner inside the toner cartridge. If
the problem persists, replace the toner cartridge.
(See Chapter 10, “Maintenance,” in the Basic
Guide.)
Q Is the correct type of paper loaded in the
machine?
A Make sure you load paper that meets the
requirements for use. (See Chapter 3, “Print
Media,” in the Basic Guide.)
Q Is the sender’s machine functioning properly?
A Ask the sender to check that the scanning
components of the machine are clean.
Q Is the machine in the toner saver mode?
Table of Contents
Index
A Set <TONER SAVER MODE> to <OFF> in
<COMMON SETTINGS>. (See Chapter 12,
“Machine Settings,” in the Basic Guide.)
5-10
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2
3
4
5
6
Faxes do not print.
Q Have you removed the sealing tape from the
toner cartridge?
A Make sure you remove the sealing tape from the
cartridge. (See “Install Toner Cartridge,” in the
Starter Guide.)
Q Is the toner cartridge installed properly?
A Make sure the toner cartridge is installed properly.
(See “Install Toner Cartridge,” in the Starter Guide.)
Q Is the cartridge out of toner?
A Replace the toner cartridge. (See Chapter 10,
“Maintenance,” in the Basic Guide.)
If you want to print out the received documents
without replacing the toner cartridge, set <CONT.
PRINTING> to <ON> in the <RX SETTINGS> of
the <FAX SETTINGS> menu. The machine
continues printing received documents and reports
although the toner is run out.
Q Is the correct type of paper loaded in the
machine?
A Make sure you load paper that meets the
requirements for use. (See Chapter 3, “Print
Media,” in the Basic Guide.)
Received faxes print blotched or unevenly.
Q Are the telephone lines in poor condition, or do
you have a bad connection?
A Error Correction Mode (ECM) should eliminate
such problems. However, if the telephone lines are
in poor condition, you may have to try again.
Q Is the sender’s machine functioning properly?
A Ask the sender to check that the scanning
components of the machine are clean.
Table of Contents
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2
3
4
5
6
Q Is the toner low or unevenly distributed?
A Redistribute the toner inside the toner cartridge. If
the problem persists, replace the toner cartridge.
(See Chapter 10, “Maintenance,” in the Basic
Guide.)
Receiving of documents is too slow.
Q Is the resolution set to <FINE> or <SUPER
FINE>?
A Setting the resolution to <STANDARD> reduces
the receiving time. However, any fine text in the
document will also be harder to read.
You cannot get documents from information services.
Q Is your machine set to the tone dialing type of
the telephone line?
A Press [Tone] to set the tone dialing.
Q Were there any instructions from the sender,
such as to set to receive?
A Just before receiving, press [Start].
Errors occur frequently while receiving.
Q Are the telephone lines in poor condition, or do
you have a bad connection?
A Check if there is a device nearby that interferes
with signal reception (e.g., microwave oven).
Q Is the sender’s machine functioning properly?
Table of Contents
Index
A Ask the sender to check that the machine is
functioning properly.
5-12
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1
2
3
4
5
6
Copying Problems
Cannot make copies.
Q Have you removed the sealing tape from the
toner cartridge?
A Make sure you remove the sealing tape from the
cartridge. (See “Install Toner Cartridge,” in the
Starter Guide.)
Q Is the toner cartridge installed properly?
A Make sure the toner cartridge is installed properly.
(See “Install Toner Cartridge,” in the Starter Guide.)
A Make sure the front cover is fully closed.
Q Is the document loaded correctly?
A Make sure the document is correctly loaded. (See
Chapter 2, “Document Handling,” in the Basic
Guide.)
The alarm sounds* or <MEMORY FULL> appears in the LCD
when making copies.
* MF3240 Only
Q Has an error occurred during transmission or
reception? (MF3240 Only)
A Change to fax mode and check the LCD for an
error message. (See Chapter 11,
“Troubleshooting,” in the Basic Guide.)
Q Is the machine’s memory full?
A Cancel the copy job.
If your machine is MF3240, check remaining
memory. (See “Checking Remaining Memory
(MF3240 Only),” on p. 3-3.)
Table of Contents
Index
Q Does the document meet the requirements for the
machine?
A Make sure you load documents that meet the
requirements for use. (See Chapter 2, “Document
Handling,” in the Basic Guide.)
5-13
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2
3
4
5
6
Printing Problems
Nothing prints.
Q Is the power cord plugged in securely?
A Check that the power cord is securely plugged into
the machine and into the wall outlet. If the machine
is plugged into a power strip, make sure the power
strip is plugged in and turned on.
Q Have you removed the sealing tape from the
toner cartridge?
A Make sure you remove the sealing tape from the
cartridge. (See “Install Toner Cartridge,” in the
Starter Guide.)
Q Is the cartridge out of toner?
A Replace the toner cartridge. (See Chapter 10,
“Maintenance,” in the Basic Guide.)
Printout does not match paper size.
Q Does the size of paper loaded in the machine
match the paper size setting?
A Change the paper size setting or load the correct-
size paper. (See Chapter 3, “Print Media,” in the
Basic Guide.)
Printout is skewed.
Q Is the paper loaded correctly?
A Make sure the paper is correctly loaded in the
machine. (See “Set Up the Paper Cassette and
Load Paper,” in the Starter Guide.)
A Make sure the paper delivery slot is free of
obstructions.
Table of Contents
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1
2
3
4
5
6
Paper jams occur.
Q Is the correct type of paper loaded in the
machine?
A Make sure you load paper that meets the
requirements for use. (See Chapter 3, “Print
Media,” in the Basic Guide.)
Printout is not clear.
Q Is the correct type of paper loaded in the
machine?
A Make sure you load paper that meets the
requirements for use. (See Chapter 3, “Print
Media,” in the Basic Guide.)
Q Are you printing on the wrong side of the
paper?
A Some papers have a “right” side for printing. If the
print quality is not as clear as you think it should be,
try printing on the other side of the paper.
Printout has vertical white streaks.
Q Is toner low or unevenly distributed?
A Redistribute the toner inside the cartridge. If the
problem persists, replace the cartridge. (See
Chapter 10, “Maintenance,” in the Basic Guide.)
Table of Contents
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1
2
3
4
5
6
Telephone Problems (MF3240 Only)
Cannot dial.
Q Is the telephone cable connected properly?
A Make sure the cable is connected properly. (See
“Connect Telephone Cables (MF3240 Only),” in the
Starter Guide.)
Q Is the power cord plugged in securely?
A Check that the power cord is securely plugged into
the machine and into the wall outlet. If the machine
is plugged into a power strip, make sure the power
strip is plugged in and turned on.
Q Is the machine set for the correct telephone line
type?
A Make sure the machine is set for the correct
telephone line type. (See “Set the Telephone Line
Type,” in the Starter Guide.)
Q Is the power cord plugged in securely?
A Check that the power cord is securely plugged into
the machine and into the wall outlet. If the machine
is plugged into a power strip, make sure the power
strip is plugged in and turned on.
Q Is the telephone cable defective?
A Use another cable.
Calls do not connect, or the wrong number is dialed.
Q Did you confirm the dial tone before entering
the fax number?
A Make sure to confirm the dial tone before entering
a fax number. If you enter the number before the
dial tone can be heard, the call may not be
connected, or the wrong number may be dialed.
Table of Contents
Index
Telephone disconnects while you are talking.
Q Is the telephone cable connected properly?
A Make sure the cable is connected properly. (See
“Connect Telephone Cables (MF3240 Only),” in the
Starter Guide.)
5-16
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2
3
4
5
6
6 Appendix
Glossary ................................................................................................... 6-2
Index ......................................................................................................... 6-8
Table of Contents
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4
5
6
Glossary
A
Activity Report
A journal of the machine’s fax transactions, both sent and
received.
Automatic redialing
When the receiving fax machine is busy or does not answer, or
when an error occurs while sending, the machine waits a
specified time and then automatically redials the number. If the
receiving fax is still busy or does not answer, the machine waits
the specified time and dials again.
B
Broadcasting
Transmitting documents to more than one location (through the
machine’s memory).
C
CNG
Calling Tone. This is a signal sent by fax machines to identify the
call as an incoming document. When the receiving fax detects
this signal, it automatically starts to receive the fax transmission.
The majority of fax machines in use today can send and detect
CNG signals.
Coded Dialing
An automatic dialing method that allows you to dial a fax or
telephone number by pressing [Coded Dial] and a two-digit code
using the numeric keys.
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4
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5
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6
D
Document
E
ECM
The sheet of paper containing the data that you send to, or
receive from a machine.
Error Correction Mode. The ability of your machine to reduce
system and line errors when sending to or receiving from another
fax with ECM capability. ECM is most effective in areas where the
telephone lines are in poor condition or there is frequent
interference on the line.
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F
FaxTel switching
This option allows you to set the machine to automatically detect
whether a call is from a fax or telephone. If the call is from another
fax, the transmission is automatically received. If the call is from a
telephone, the machine rings to let you know, so you can pick up
the handset. With this feature, one telephone line can be shared
by both the telephone and the fax.
FINE
The resolution setting for documents with very small characters
and lines.
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4
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5
Appendix
6
G
G3, Group 3 fax machine
Defined by CCITT/ITU-T. Uses encoding schemes to transmit
image data while reducing the amount of data that needs to be
transmitted, thus reducing transmission time. G3 fax machines
can transmit one page in less than one minute. Encoding
schemes for G3 fax machines are Modified Huffman (MH),
Modified READ (MR), Modified Modified READ (MMR), and Joint
Bi-level Image expert Group (JBIG).
Group Dialing
A dialing method that enables you to dial multiple one-touch
speed dialing or coded dialing numbers together as a group. This
means that you can press just one key to enter numbers when
sending the same document to many destinations.
I
ITU-T
A committee created to set international standards for
telecommunications.
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M
Manual redialing
When you use regular dialing, you can redial a number manually
simply by pressing [Redial/Pause] on the operation panel. The
last number called is the number redialed.
Modem
A device that converts (MOdulates) digital data for transmission
over telephone lines. At the receiving end, this device converts
the modulated data (DEModulates) to digital format that the
computer understands.
N
Numeric Keys
The round, numbered keys on the operation panel marked the
same as a standard telephone keypad.
Press them to perform regular dialing. You also use the numeric
keys to enter numbers and letters when you register telephone or
fax numbers and names, and to enter coded dialing codes.
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5
Appendix
6
O
One-Touch Speed Dialing
An automatic dialing method that allows you to dial a fax or
telephone number by pressing a single one-touch speed dial key.
One-Touch Speed Dial keys
The numbered keys on the operation panel that may be
registered as single or a group of fax numbers. Once a number or
group is registered, you press one key to dial the entire number or
group.
P
Paper feed
Refers to guiding a sheet of paper into the machine’s paper path.
Paper feeder
The device in the machine that feeds recording media into the
machine for printing copied or faxed documents.
Pause
A timing entry required for registering certain long distance
numbers and for dialing out through some telephone systems or
switchboards. Pressing [Redial/Pause] enters a pause between
digits of a telephone number.
Pulse
See Rotary pulse.
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R
Receiving
Receiving transmission is also defined as RX or Reception. The
machine can be customized to receive fax documents in several
ways.
Reception
See Receiving.
Registering
A process by which you place fax or telephone numbers and
names in the machine’s memory for speed dialing so that you can
save time dialing destinations you call frequently.
Remote reception ID
The two-digit code that enables you to manually activate fax
reception using an external telephone.
Table of Contents
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4
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5
Appendix
6
Remote reception
Activating fax reception by answering an external telephone that
is not located near the machine. You need to dial a remote
receiving ID number to start remote reception.
Report
A document printed by the machine and containing information
about the faxes it has sent or received.
Resolution
The density of dots for any given output device. Expressed in
terms of dots per inch (dpi). Low resolution causes font
characters and graphics to have a jagged appearance. Higher
resolution means smoother curves and angles as well as a better
match to traditional typeface designs. Resolution values are
represented by horizontal data and vertical data, for example, 600
× 600 dpi.
Rotary pulse
A telephone dialing system where a dial is rotated to send pulses
to the telephone switching system. In pulse dialing, you hear
clicks. In touch-tone dialing, the most common dialing system,
you hear tones. Rotary pulse dialing requires certain setting
adjustments.
RX
See Receiving.
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S
Sending
A fax document that has been scanned by a fax machine is sent
over telephone lines, in the form of electrical pulses, to another
fax machine. Also called TX or Transmit.
Speed dialing
Dialing fax or telephone numbers by pressing a few keys. To use
automatic dialing, you must register the numbers in the machine’s
memory. See also One-Touch Speed Dialing, Coded Dialing, and
Group Dialing.
Standby
The mode in which the machine is on and ready to use.
Table of Contents
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T
Tone
A key that allows you to temporarily switch to touch-tone from
pulse dialing. In some countries, on-line data services may
require that you use tone dialing.
Toner
A black, resin coated powder contained in the toner cartridge.
The machine applies the toner to the surface of the
photosensitive drum inside the machine via an
electrophotographic mechanism.
Toner saver
The feature that extends cartridge life by reducing toner
consumption rate at a slight decrease in print quality.
TSI
Stands for Transmitting Subscriber Identification. Also called
sender information. The TSI is the facsimile number of the
machine that sends a document.
TX
See Sending.
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Appendix
1
2
3
4
5
6
Index
Symbols & Numerics
1-TOUCH LIST 4-2
A
ACTIVITY REPORT 4-2, 6-2
Printing automatically 4-5
Additional fax modes 1-12
Address Book 1-2
AnsMode 1-7
B
Broadcasting 1-12, 6-2
C
Canceling
Current job 1-13
CODED DIAL LIST 4-2
coded dialing 1-2
F
FaxOnly 1-7
FaxTel 1-7
Optional settings 1-8
G
GROUP DIAL LIST 4-2
L
LIST 1-2
LOST REPORT 4-2
M
MANUAL 1-7
MEMORY DATA LIST 4-2
MEMORY IMAGE PRNT 4-2
Memory reception 1-9
O
one-touch speed dialing 1-2
P
pulse dialing 1-5, 6-6
R
Redialing 1-3
Automatically 1-3
Manually 1-3
Remote reception 1-9
Remote reception ID 1-9
Reports and lists 4-1
Printing automatically 4-3
RX RESULT REPORT 4-2
Printing automatically 4-4
S
SEARCH 1-2
T
Tone dialing 1-5
[TONE] key 1-5
Troubleshooting 5-1
Copying Problems 5-13
Faxing Problems 5-4
General Problems 5-2
Paper feeding Problems 5-3
Printing Problems 5-14
Telephone Problems 5-16
TX RESULT REPORT 4-2
U
USER’S DATA LIST 4-2
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