Canon iRC2570, iR5570, iR5870C, iRC3170, iRC3100 ir security kit-a2 Service Manual

Service Manual

Canon BW
iR Security Kit-A2

Feb 10 2005

Application

This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and

repair of products. This manual covers all localities where the products are sold. For this reason, there may be

information in this manual that does not apply to your locality.

Corrections

This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products.

When changes occur in applicable products or in the contents of this manual, Canon will release technical information

as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will

issue a new edition of this manual.

The following paragraph does not apply to any countries where such provisions are inconsistent with local law.

Trademarks

The product names and company names used in this manual are the registered trademarks of the individual companies.

Copyright

This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied,

reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc.

COPYRIGHT © 2001 CANON INC.

Printed in Japan

Caution

Use of this manual should be strictly supervised to avoid disclosure of confidential information.

Symbols Used

This documentation uses the following symbols to indicate special information:

Symbol Description

Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning.

Indicates an item requiring care to avoid electric shocks.

Indicates an item requiring care to avoid combustion (fire).

Indicates an item prohibiting disassembly to avoid electric shocks or problems.

Introduction

Memo

REF.

Indicates an item requiring disconnection of the power plug from the electric outlet.

Indicates an item intended to provide notes assisting the understanding of the topic in question.

Indicates an item of reference assisting the understanding of the topic in question.

Provides a description of a service mode.

Provides a description of the nature of an error indication.

Introduction

The following rules apply throughout this Service Manual:

1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical

and mechanical systems with reference to the timing of operation.

　In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol ,

the arrow indicates the direction of the electric signal.

　The expression "turn on the power" means flipping on the power switch, closing the front door, and closing the

delivery unit door, which results in supplying the machine with power.

2. In the digital circuits, '1'is used to indicate that the voltage level of a given signal is "High", while '0' is used to

indicate "Low".(The voltage value, however, differs from circuit to circuit.) In addition, the asterisk (*) as in

"DRMD*" indicates that the DRMD signal goes on when '0'.

In practically all cases, the internal mechanisms of a microprocessor cannot be checked in the field. Therefore, the

operations of the microprocessors used in the machines are not discussed: they are explained in terms of from

sensors to the input of the DC controller PCB and from the output of the DC controller PCB to the loads.

The descriptions in this Service Manual are subject to change without notice for product improvement or other

purposes, and major changes will be communicated in the form of Service Information bulletins.

All service persons are expected to have a good understanding of the contents of this Service Manual and all relevant

Service Information bulletins and be able to identify and isolate faults in the machine."

Contents

Contents

Chapter 1　Specifications

1.1 Product composition.......................................................................................................................................... 1- 1

1.1.1Product Components ................................................................................................................................... 1- 1

1.2 Specifications .................................................................................................................................................... 1- 3

1.2.1Overview ..................................................................................................................................................... 1- 3

Chapter 2　Functions

2.1 New Function .................................................................................................................................................... 2- 1

2.1.1Security Function ........................................................................................................................................ 2- 1

2.1.2HDD Encryption.......................................................................................................................................... 2- 1

2.1.3Full Initialization of the HDD ..................................................................................................................... 2- 1

2.1.4Enabling/Disabling Display of Job Log ...................................................................................................... 2- 2

Chapter 3　Installation

3.1 Points to Note About Installation ...................................................................................................................... 3- 1

3.1.1Points to Note at Time of Installation ......................................................................................................... 3- 1

3.2 Checking components ....................................................................................................................................... 3- 4

3.2.1Checking Items in the Package ................................................................................................................... 3- 4

3.3 Installation procedure ........................................................................................................................................ 3- 5

3.3.1Backing Up Data (reference only)............................................................................................................... 3- 5

3.3.2Obtaining and Registering the license key .................................................................................................. 3- 8

3.3.3Setting the Service mode........................................................................................................................... 3- 10

Chapter 4　Maintenance

4.1 Related Service Mode ....................................................................................................................................... 4- 1

4.1.1Invalidating the License for Transfer to a Different Device (Category 2).................................................. 4- 1

Chapter 1　Specifications

Contents

Contents

1.1 Product composition........................................................................................................................................... 1-1

1.1.1 Product Components ................................................................................................................................... 1-1

1.2 Specifications ..................................................................................................................................................... 1-3

1.2.1 Overview ..................................................................................................................................................... 1-3

1.1 Product composition

Chapter 1

1.1.1 Product Components

This kit consists of:

[1] License Access Number Certificate Sheet 1pc.

[2] Reference Guide　　　　　　　 1pc.

[3] Caution sheet for Users 1pc.

[4] License Registration Booklet 1pc.

Memo:

Using this kit, you can get a license key from the License Management System (LMS) and register it in an iR/

imageRUNNER to activate the specific feature included in the System Software.

Note:What's LMS?

A license server system to activate software options of iRs/imageRUNNERs, provided by Canon Inc. Collectively

manages options in the form of licenses and protects copy rights of optional products. The options are activated with

license keys being different from conventional activation measures that use dongles and PCs. Whereas the details

of its management differ among countries and regions, it is designed assuming the users access it and activate

licenses by themselves respectively. Per optional product, the license access number certificate sheet is supplied.

Per license access number, a user can get a license key and activate the feature on an iR/imageRUNNER. To get a

license key, a user accesses the Web server of the LMS.

0008-5633

URL for LMS:

http://www.canon.com/lms/ir/

When a user enters the license access number and the serial number for an iR/imageRUNNER in the LMS, 24-digit

figure of a license key is generated. The license key includes the information of serial number for the iR/

imageRUNNER so that the key cannot be used for iRs/imageRUNNERs. Once the option is activated, the option

information is saved as the backup in the iR/imageRUNNER. Parts replacement will not deactivate the feature.

The staff in each regional headquarters can access the administrator's pages of the LMS. They can view the license

number issued for each iR/imageRUNNER and can reissue the license. The procedures are the same as the license

management system for MEAP except for the point the license key is used instead of the license file.

Transfer of a License

An optional function that has been enabled by the LMS may be used on a different device by transferring its license,

as when the original iR device needs to be replaced, say at the end of its lease arrangement. Specifically, individual

licenses registered for optional functions must first be invalidated in user mode before transfer may take place. Doing

1-1

Chapter 1

so will invalidate the optional functions on the source iR device and, at the same time, proof of invalidation will be

generated within the device in the form of an invalidation license key. The user may then communicate the indicated

invalidation license key, the serial number of the original iR device, and the serial number of the new iR device to

the Sales Company, which in turn may issue a new license key for the new iR device. The user now may register the

new license key to the new iR device in user mode, thereby enabling the optional function on the new iR device. For

details of transferring a license in service mode, see the descriptions of service mode that come later.

Notes:

Security kit requires that a license key is obtained/registered, and optional PCI bus extension kit, security

extension board (USB) and 256MB extension RAM are installed. If these options are not installed, "There are not

enough required features for install." is displayed at the license registration, and this function cannot be enabled.

1-2

1.2 Specifications

Chapter 1

1.2.1 Overview

This kit is an option to add the security function which is enabled by the license.

Characteristics:

- Since the security extension board and increasing memory are required, this kit is installed by the service man.

- HDD data can be protected, and Job Log can be not displayed.

- Encryption processing is conducted by the encryption accelerator, so there is not much influence on the machine

performance.

- The security is secured since there is no method to take the key for encryption to the outside of HDD.

- When the data needs to be deleted at the damage on the device, the user can regenerate the encryption key, so

that the data can be deleted easily.

For details of installation procedures, please refer to Installation procedure.

Protection of HDD data

Device's HDD records temporally image data like scanned images and PDL data, etc. at any time. Also, the image

data is always saved in the user box, FAX box, etc. If the user information like the image data is stolen by extracting

HDD, the original data can be recovered easily by directly accessing and analyzing with Disk Editor, etc. For the

security, HDD encryption and full initialization of the HDD are used.

HDD encryption

Regarding the HDD dealing with images and PDL data, the information is written by encrypting, and it is read by

decoding. Therefore, information within the HDD is always encrypted. Even when the HDD is stolen, recovering

the data is too hard. For details, refer to New Functions in the later chapter.

Full initialization of the HDD

When the data which is recorded temporality (e.g. images and PDL data) is not necessary, 0 data or random data

is overwritten in the areas where the data exists. By doing so, recovering the original data is too hard. For details,

refer to New Functions in the later chapter.

Enabling/Disabling Display of Job Log

By not displaying Job Log to the third party, contents of the PDL printing and contents of transmission/reception

using Send function can be prevented from leaking. By setting Service mode, User mode of whether to display Job

Log is displayed. For details, refer to New Functions in the later chapter.

0008-5635

1-3