Canon iRC2570, iRC3170, iRC3100 Installation Procedure

Installation Procedure

iR C3100 Series

May 30 2005

Application

This manual has been issued by Canon Inc. for qualified persons to learn technical theory, in-

stallation, maintenance, and repair of products. This manual covers all localities where the prod-

ucts are sold. For this reason, there may be information in this manual that does not apply to

your locality.

Corrections

This manual may contain technical inaccuracies or typographical errors due to improvements or

changes in products. When changes occur in applicable products or in the contents of this manual,

Canon will release technical information as the need arises. In the event of major changes in the

contents of this manual over a long or short period, Canon will issue a new edition of this manual.

The following paragraph does not apply to any countries where such provisions are inconsistent

with local law.

Trademarks

The product names and company names used in this manual are the registered trademarks of the

individual companies.

not be copied, reproduced or translated into another language, in whole or in part, without the

written consent of Canon Inc.

Printed in Japan

Caution

Use of this manual should be strictly supervised to avoid disclosure of confidential information.

Symbols Used

This documentation uses the following symbols to indicate special information:

Symbol Description

Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning.

Indicates an item requiring care to avoid electric shocks.

Indicates an item requiring care to avoid combustion (fire).

Indicates an item prohibiting disassembly to avoid electric shocks or problems.

Introduction

Memo

REF.

Indicates an item requiring disconnection of the power plug from the electric outlet.

Indicates an item intended to provide notes assisting the understanding of the topic in question.

Indicates an item of reference assisting the understanding of the topic in question.

Provides a description of a service mode.

Provides a description of the nature of an error indication.

Introduction

The following rules apply throughout this Service Manual:

1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with reference to the timing of operation.

　In the diagrams, represents the path of mechanical drive; where a signal name accom-

panies the symbol , the arrow indicates the direction of the electric signal.

　The expression "turn on the power" means flipping on the power switch, closing the front

door, and closing the delivery unit door, which results in supplying the machine with power.

2. In the digital circuits, '1'is used to indicate that the voltage level of a given signal is "High", while '0' is used to indicate "Low".(The voltage value, however, differs from circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD signal goes on when '0'.

　In practically all cases, the internal mechanisms of a microprocessor cannot be checked in

the field. Therefore, the operations of the microprocessors used in the machines are not discussed: they are explained in terms of from sensors to the input of the DC controller PCB and from the output of the DC controller PCB to the loads.

The descriptions in this Service Manual are subject to change without notice for product improvement or other purposes, and major changes will be communicated in the form of Service Information bulletins. All service persons are expected to have a good understanding of the contents of this Service Manual and all relevant Service Information bulletins and be able to identify and isolate faults in the machine."

Contents

Chapter 1 Installation Procedure

1.1 Making Pre-Checks ............................................................................................................................................ 2

1.1.1Selecting the Site of Installation ................................................................................................................ 2

1.1.2Selecting the Site of Installation ................................................................................................................. 8

1.1.3Making Checks Before Starting the Work............................................................................................... 15

1.1.4Check to Make Before Installation ........................................................................................................... 20

1.1.5Check to Make Before Installation ........................................................................................................... 24

1.2 Unpacking and Installation .............................................................................................................................. 28

1.2.1Points to Note When Turning Off the Main Power ................................................................................ 28

1.2.2Unpacking and Removing the Fixing Materials ..................................................................................... 28

1.2.3Unpacking and Removing the Fixing Materials ..................................................................................... 30

1.2.4Installing the Drum Unit ............................................................................................................................. 31

1.2.5Installing the Drum Unit ............................................................................................................................. 34

1.2.6Preparing for the Mounting of the Developing Assembly..................................................................... 36

1.2.7Preparing for the Mounting of the Developing Assembly..................................................................... 39

1.2.8Mounting the Cyan Developing Assembly.............................................................................................. 42

1.2.9Mounting the Cyan Developing Assembly.............................................................................................. 46

1.2.10Mounting the Black Developing Assembly ........................................................................................... 49

1.2.11Mounting the Yellow Developing Assembly ......................................................................................... 53

1.2.12Mounting the Magenta Developing Assembly...................................................................................... 54

1.2.13After Mounting the Developing Assembly............................................................................................. 54

1.2.14Fixing the Machine in Place .................................................................................................................... 55

1.2.15Connecting the Cable............................................................................................................................... 56

1.2.16Mounting the Black Developing Assembly ........................................................................................... 57

1.2.17Connecting the Cable............................................................................................................................... 60

1.2.18Setting Up the Cassette........................................................................................................................... 61

1.2.19Mounting the Yellow Developing Assembly ......................................................................................... 62

1.2.20Mounting the Toner Cartridge................................................................................................................. 63

1.2.21Mounting the Magenta Developing Assembly...................................................................................... 66

1.2.22Making Initial Settings for the Developing Assembly .......................................................................... 66

1.2.23After Mounting the Developing Assembly............................................................................................. 66

1.2.24Initializing the Drum Unit.......................................................................................................................... 68

1.2.25Fixing the Machine in Place .................................................................................................................... 68

1.2.26Automatic Gradation Correction............................................................................................................. 69

1.2.27Connecting the Cable............................................................................................................................... 70

1.2.28Setting Up the Cassette........................................................................................................................... 70

1.2.29Adjusting the Image Position .................................................................................................................. 71

1.2.30Mounting the Toner Cartridge................................................................................................................. 75

1.2.31Making Initial Settings for the Developing Assembly .......................................................................... 78

1.2.32Others......................................................................................................................................................... 78

1.2.33Initializing the Drum Unit.......................................................................................................................... 79

1.2.34Automatic Gradation Correction............................................................................................................. 80

1.2.35Adjusting the Image Position .................................................................................................................. 80

Contents

1.2.36Attaching Other Parts .............................................................................................................................. 84

1.2.37If Not Connected to a Network............................................................................................................... 85

1.3 Checking the Connection to the Network..................................................................................................... 87

1.3.1Checking the Connection to the Network............................................................................................... 87

1.3.2Checking the Connection to the Network............................................................................................... 87

1.3.3Using PING ................................................................................................................................................. 87

1.3.4Making Checks Using a Remote Host Address .................................................................................... 88

1.3.5Using PING ................................................................................................................................................. 88

1.3.6Making Checks Using a Remote Host Address .................................................................................... 88

1.4 Troubleshooting the Network ......................................................................................................................... 90

1.4.1Troubleshooting the Network ................................................................................................................... 90

1.4.2Troubleshooting the Network ................................................................................................................... 90

1.4.3Making Checks Using a Loopback Address .......................................................................................... 90

1.4.4Making Checks Using a Loopback Address .......................................................................................... 90

1.4.5Making a Check Using a Local Host Address ....................................................................................... 90

1.4.6Making a Check Using a Local Host Address ....................................................................................... 91

1.5 Checking the Images/Operations .................................................................................................................. 92

1.5.1Checking the Images................................................................................................................................. 92

1.5.2Checking the Images................................................................................................................................. 92

1.6 Installing the Card Reader.............................................................................................................................. 93

1.6.1Points to Note ............................................................................................................................................. 93

1.6.2Points to Note ............................................................................................................................................. 93

1.6.3Checking the Contents.............................................................................................................................. 93

1.6.4Checking the Contents.............................................................................................................................. 93

1.6.5Installation ................................................................................................................................................... 94

1.6.6Installation ................................................................................................................................................... 96

1.6.7Using with NetSpot Accountant (NSA) ................................................................................................... 97

1.7 Installing the NE Controller-A1....................................................................................................................... 99

1.7.1Installing the NE Controller-A1................................................................................................................. 99

1.7.2Installing the NE Controller-A1............................................................................................................... 105

1.8 Installing the Key Switch Unit-A1................................................................................................................. 106

1.8.1Checking the Contents............................................................................................................................ 106

1.8.2Checking the Contents............................................................................................................................ 106

1.8.3Installation ................................................................................................................................................. 106

1.8.4Installation ................................................................................................................................................. 108

1.8.5Making Checks After Installation ........................................................................................................... 110

1.8.6Making Checks After Installation ........................................................................................................... 110

1.9 Installing the Reader Heater Kit................................................................................................................... 111

1.9.1Checking the Contents............................................................................................................................ 111

1.9.2Checking the Contents............................................................................................................................ 111

1.9.3Installation ................................................................................................................................................. 111

1.9.4Installation ................................................................................................................................................. 113

Chapter 2 Relocating the Machine

2.1 Relocating the Machine................................................................................................................................. 116

2.2 Relocating the Machine................................................................................................................................. 117

Chapter 1 Installation

Procedure

Chapter 1　

1.1 Making Pre-Checks

1.1.1 Selecting the Site of Installation

0001-7300

iR C3100 / / / iR C3100N

Select the site of installation against the following requirements; if possible, visit the user's before delivery of the

machine:

1) There must be a power outlet properly grounded and rated as indicated (+, -10%) for exclusive use by the machine.

2) The environment of the room must be as indicated in the following diagram, and the machine must not be installed

near a water faucet, water boiler, humidifier, or refrigerator:

Humidity (%RH)

20 10

0 10 15 20 27.5 30

(32) (50) (59) (68) (81.5)(86)

Temperature

F-1-1

3) The machine must not be installed near a source of fire or in an area subject to dust or ammonium gas.

If the area is exposed to direct rays of the sun, provide curtains to the window.

4) The room must be well ventilated. (The level of ozone generated by the machine in use will not affect the individ-

uals around it. However, some may find its odor to be unpleasant, as when working in a poorly ventilated room.)

5) The floor of the machine must be level so that the feet of the machine will remain in contact and the machine will

remain level.

6) The machine must be at least 10 cm away from any wall, permitting unobstructed use.

1238 mm

Chapter 1

100 mm min.

500 mm min.

1035mm

500 mm min.

F-1-2

Without a Finisher or Side Paper Deck-P1 Installed

100 mm min.

1238mm

500 mm min.

1228mm

500 mm min.

F-1-3

500 mm min.

With the Side Paper Deck-Q1 Installed

Chapter 1　

1238mm

100 mm min.

500 mm min.

1228.5mm

F-1-4

With the Finisher-P1 Installed

100 mm min.

1238mm

500 mm min.

1422mm

F-1-5

500 mm min.

With the Side Paper Deck-Q1 and Finisher-P1 Installed

1238mm

Chapter 1

100 mm min.

500 mm min.

1683mm

F-1-6

With the Finisher-Q1 Installed

1238mm

F-1-7

100 mm min.

1787mm

500 mm min.

500 mm min.500 mm min.

500 mm min.

With the Saddle Finisher-Q2 Installed

Chapter 1　

1238mm

100 mm min.

500 mm min.

1876mm

500 mm min.

F-1-8

With the Side Paper Deck-Q1 and Finisher-Q1 Installed

100 mm min.

1238mm

500 mm min.

1980mm

F-1-9

500 mm min.

With the Side Paper Deck-Q1 and Saddle Finisher-Q2 Installed

1238mm

Chapter 1

100 mm min.

500 mm min.

1790mm

500 mm min.

F-1-10

With the Finisher-Q1 and Puncher Unit-L1/M1/N1/PI Installed

100 mm min.

1238mm

500 mm min.

1894mm

500 mm min.

F-1-11

500 mm min.

With he Saddle Finisher -Q2 and Paper Deck Unit-L1/M1/N1/PI Installed

Chapter 1　

1238mm

100 mm min.

500 mm min.

1983mm

500 mm min.

F-1-12

With the Side Paper Deck-Q1, Finisher-Q1, and Puncher Unit-L1/M1/N1/P1 Installed

100 mm min.

1238mm

500 mm min.

2087mm

500 mm min.

F-1-13

With the Side Paper Deck-Q1, Saddle Finisher-Q2, and Puncher Unit-L1/M1/N1/P1 Installed

7) The machine must be placed in a well ventilated area. It is important to make sure, however, that the machine is

not near the air vent (for suction) of the room.

1.1.2 Selecting the Site of Installation

0009-9440

/ iR C2570 / / iR C3170 / / iR C3170i / iR C2570i

Select the site of installation against the following requirements; if possible, visit the user's before delivery of the

machine:

1) There must be a power outlet properly grounded and rated as indicated (+, -10%) for exclusive use by the machine.

Chapter 1

2) The environment of the room must be as indicated in the following diagram, and the machine must not be installed

near a water faucet, water boiler, humidifier, or refrigerator:

(%RH)

100

90 85

75 70

25 20 15 10

[C]

[B]

[A]

010

7.5 23 27.5 32.5

15 20 25 30 35 40

F-1-14

(degC)

[A]: A zone. All quality standard items are satisfied.

[B]: B zone. Some quality standard items are inferior to those in A zone or not satisfied.

[C]: C zone. Copying operation is performed normally without any safety issues, malfunction, and errors in display.

3) The machine must not be installed near a source of fire or in an area subject to dust or ammonium gas.

If the area is exposed to direct rays of the sun, provide curtains to the window.

4) The room must be well ventilated. (The level of ozone generated by the machine in use will not affect the individ-

uals around it. However, some may find its odor to be unpleasant, as when working in a poorly ventilated room.)

5) The floor of the machine must be level so that the feet of the machine will remain in contact and the machine will

remain level.

6) The machine must be at least 10 cm away from any wall, permitting unobstructed use.

Chapter 1　

Without a Finisher or Side Paper Deck-P1 Installed

100 mm min.

1238 mm

500 mm min.

With the Side Paper Deck-Q1 Installed

1238mm

500 mm min.

1035mm

100 mm min.

1228mm

F-1-15

F-1-16

500 mm min.

With the Finisher-P1 Installed

Chapter 1

100 mm min.

1238mm

500 mm min.

1228.5mm

With the Side Paper Deck-Q1 and Finisher-P1 Installed

100 mm min.

1238mm

500 mm min.

1422mm

500 mm min.

F-1-17

500 mm min.

F-1-18

Chapter 1　

With the Finisher-Q1 Installed

100 mm min.

1238mm

500 mm min.

With the Saddle Finisher-Q2 Installed

1238mm

1683mm

F-1-19

100 mm min.

1787mm

F-1-20

500 mm min.

500 mm min.500 mm min.

500 mm min.

With the Side Paper Deck-Q1 and Finisher-Q1 Installed

100 mm min.

1238mm

Chapter 1

500 mm min.

1876mm

F-1-21

With the Side Paper Deck-Q1 and Saddle Finisher-Q2 Installed

100 mm min.

1238mm

500 mm min.

1980mm

F-1-22

500 mm min.

Chapter 1　

With the Finisher-Q1 and Puncher Unit-L1/M1/N1/PI Installed

100 mm min.

1238mm

500 mm min.

1790mm

F-1-23

With he Saddle Finisher -Q2 and Paper Deck Unit-L1/M1/N1/PI Installed

100 mm min.

1238mm

500 mm min.

1894mm

F-1-24

500 mm min.

With the Side Paper Deck-Q1, Finisher-Q1, and Puncher Unit-L1/M1/N1/P1 Installed

100 mm min.

1238mm

Chapter 1

500 mm min.

1983mm

500 mm min.

F-1-25

With the Side Paper Deck-Q1, Saddle Finisher-Q2, and Puncher Unit-L1/M1/N1/P1 Installed

100 mm min.

1238mm

500 mm min.

2087mm

500 mm min.

F-1-26

7) The machine must be placed in a well ventilated area. It is important to make sure, however, that the machine is

not near the air vent (for suction) of the room.

1.1.3 Making Checks Before Starting the Work

0001-7575

iR C3100 / / / iR C3100N

1-1 Points to Note

Keep the following in mind concerning the installation of the machine:

1) If you are moving the machine from a cold to warm place for installation, the machine can suffer condensation,

causing image faults. If such is the case, leave the machine alone unpacked for at least 2 hr so that it is fully used

to the temperature of the room before installation.

(The term "condensation" refers to the droplets of water on a metal surface when it is brought in from a cold to warm

Chapter 1　

place, caused by rapid cooling of the vapor in the atmosphere by the cold metal.)

2) The machine weighs about 100 kg (max.; including the DADF). Be sure to work in a group of 4 persons or more

when lifting it.

1-2 Recording the Service Mode Settings

Be sure to record the service mode settings as instructed herein as part of the installation work. At the end of the

work, check to be sure that the record shows all settings.

T-1-1

initial screen Level 1 item Level 2 item Level 3 item Check

REF-Y

REF-M

COPIER ADJUST DENS

REF-C

SGNL-Y

SGNL-M

SGNL-C

T-1-2

Initial screen Level 1 item Level 2 item Level 3 item Check

COPIER ADJUST HV-PRI DR-I-INT

1-3 Checking the Contents

It is important that you send back the QR Sheet that comes with the machine. Regardless of the presence/absence of

a fault in the machine, be sure to fill it out and fax it as soon as possible. If there is a missing item, indicate its number

in the QR Sheet. If there is a fault in he external appearance, indicate it also in the QR Sheet by referring to the fol-

lowing diagram.

Chapter 1

F-1-27

T-1-3

[1] Drum unit 1 pc. [12] Service book case 1 pc.

[2] Toner cartridge (black) 1 pc. [13] Cassette size label 2 pc.

[3] Toner cartridge (cyan, ma-

genta, yellow)

[4] Developing assembly

(black)

[5] Developing assembly (cy-

an, magenta, yellow)

1 pc.

each

1 pc. [15] Wire saddle

1 pc.

each

[14] Size label (small; only for

model w/ DADF)

[16] Stamp (only for model w/ fax

function)

1 pc.

3 pc.

1 pc.

Chapter 1　

[6] Lower right over 1 pc. [17] Modular cable (only if

equipped with fax function)

[7] Adjusting screw 2 pc. [18] Grounding cord (100V mod-

el only)

[8] Developing assembly fix-

ing screw (stepped)

[9] Drum unit fixing screw

(M4x20; white)

[10] Reader communication ca-

ble

[11] Touch pen 1 pc.

4 pc. [19] QR sheet (100V model only) 1 pc.

2 pc. [20] Service book (100V model

only)

1 pc.

*: packed inside the cassette.

1 pc.

Memo:

The developing assembly fixing screws (stepped) may come together with or separately with their collars. If latter,

be user to put the screws with collars before use.

Check the documentation and CDs against the following table:

T-1-4

Documentation iR C3100

C3100F

User's manual yes yes yes yes

Copy/Box Guide yes yes yes yes

Transmission/Fax Guide yes yes

UFR/LIPS Printer Guide yes yes yes

Remote UI Guide yes yes yes yes

Network Guide yes yes yes yes

License Agreement yes yes yes

C3100N

iR C3100i

T-1-5

CD-ROM iR C3100

C3100F

UFR User Software CD-ROM yes yes yes

C3100N

iR C3100i

Color Network ScanGear CD-

ROM

yes yes yes

Chapter 1

]

[

]

] ]

]

CD-ROM iR C3100

C3100F

C3100N

LIPS IV User Software CD-

ROM

NetSpot Resource Downloader

FAX Driver Software CD-

ROM

yes yes

Emulation Manual CD yes

Reference:

The term "CD" refers to the CD-ROM itself.

The term "CD-ROM Unit" refers to a unit consisting of CD ROM and documentation.

The Use's Manual and the CDs are packed inside the cassette.

1-4 External View

[2]

[3]

iR C3100i

yes

[1]

[16]

15]

14]

13]

[5 [6

[7 [8

[10

[11

[12

F-1-28

T-1-6

[1]ADF reading glass retainer [9] Delivery tray lower cover

[2]DADF (for model w/ DADF only) [10] Front cover

[3]Reader cover (front) [11] Cassette 1

Chapter 1　

[

[4]Control panel [12] Cassette 2

[5]Support cover (right) [13] Left cove (lower)

[6]Support cover [14] Left cover

[7]Delivery tray right cover [15] Left cover (rear)

[8]Delivery tray [16] Delivery tray rear cover

[17] [18]

27]

26]

25]

[24]

[21][22][23]

F-1-29

T-1-7

[17] Reader cover (right) [23] Right cover (upper right)

[18] Copyboard glass [24] Manual feed tray

[19] Reader cover (rear) [25] Right cover (lower front)

[20] Rear cover (right) [26] Right door unit

[21] Rear cover (left) [27] Right cover (upper)

[22] Right cover (lower rear)

1.1.4 Check to Make Before Installation

iR C3100 / / / iR C3100N

0004-6602

Chapter 1

1-1 Points to Make Before Installation

Be sure to go through the following before starting the work:

1) If you are installing the machine after moving it from a cold to warm location, be sure to leave the machine un-

packed for at least 2 hours so that the machine is fully used to the site temperature, thus avoiding image faults

caused by condensation. (The term "condensation" refers to the formation of droplets of water on the surface of a

metal object brought in from a cold to warm place, i.e., as the result of the rapid cooling of the moisture (vapor)

around the object.)

2) The machine weighs a maximum of about 65 kg/ 143.3lb. Be sure to work in a group of 4 persons when lifting it.

1-2 Recording the Service Mode Settings

Be sure to record the following service mode items as part of the installation work. Fill in the blanks as instructed

herein, and be sure all these blanks have been filled at the end of the installation work:

T-1-8

Initial screen Level 1 item Level 2 item Level 3 item Check

REF-Y

COPIER ADJUST DENS

T-1-9

Initial screen Level 1 item Level 2 item Level 3 item Check

COPIER ADJUST HV-PRI DR-I-INT

1-3 Checking the Contents

Check to be sure that none of the following contents is missing:

REF-M

REF-C

SGNL-Y

SGNL-M

SGNL-C

Chapter 1　

F-1-30

T-1-10

[1] Drum unit 1pc [9] Touch pen 1pc

[2] Developing assembly

(black)

[3] Developing assembly (cy-

an, magenta, yellow)

[4] Lower right cover 1pc [12] Dial label 1pc

[5] Adjusting screw 2pc [13] Wire saddle 3pc

[6] Developing assembly fix-

ing stepped screw

1pc [10] Service book case

1pc

each

4pc [14] Do Not Copy label

[11] Cassette size label

1pc

2pc

4pc

+ 100 hidden pages