Canon iR5800C, iR5800CN, iRC6800C, iRC6800CN ir6800c-016

Canon Service Bulletin COPIER

Issued by Canon Europa N.V.

Model:
iR C6800C

iR C6800CN

Location:

DC CONTROLLER PCB ASSEMBLY

Subject:

Error Code E020-0XA0, E020-0XA2, E020-0XA8, and E020-0XA9

Detail:

<Symptom>
The error code of E020-0XA0, E020-0XA2, E020-0XA8, or E020-0XA9 is displayed.
<Cause>
A component on the DC controller PCB, which controls ATR, works wrongly.
<Factory measures>
The supply voltage of the component on the D C controller PCB, which controls ATR, is changed so that the
error code will be prevented to occur.

Ref No.:

iR6800C-016
(F2-T01-0M3-10039-01)

Date:

26-11-04

Service work:

If the symptom described above occurs, check the cause referring the Service manual:Maintenance >
Troubleshooting > Error code > "E020-0xA8/0xA2 Error Code: Troubleshooting", or "E020-0xA9/0xA0 Error
Code: Troubleshooting". As the result, when it is confirmed that the cause is due to the defect of DC controller
PCB, replace the DC controller PCB with the new type.

(1/2)

F-1

P-1 DC controller PCB

[1] A lower two-digit number of Lot No.
New PCB has been imprinted "04" or later as a lower two-digit number of Lot No.

iR6800C-016

Service parts:

No. DESCRIPTION PARTS NO. Q'TY I.C. P.C.

OLD

DC CONTROLLER PCB

ASSEMBLY 230V

1

NEW

DC CONTROLLER PCB

ASSEMBLY 230V

Affected machines:

iR C6800 EUR 230V JKH00991 and later
iR C6800N EUR 230V JKP02054 and later

FM2-0858-000 1->0 N

930

FM2-0858-040 0->1 Y

(2/2)