Service Bulletin COPIER
Issued by Canon Europa N.V.
Model:
iR 5800C
iR 5800CN
iR C6800C
iR C6800CN
Location:
FIXING FEEDER ASSEMBLY
Subject:
Countermeasure when E800 or E197 (Error code) is displayed.
Detail:
<Symptom>
Error code E800 or E197 is displayed.
<Cause>
When a user tries to pull out the fixing feeder unit forcibly while the fixing feeder unit releasing lever is not
released completely, a rear releasing arm becomes deformed. And, that causes the fixing feeder unit to lock
insufficiently when it is set. Then, E800 is displayed because interlock OFF is detected or E197 is displayed
because the contact of the drawer connecter is poor.
Ref No.:
iR6800C-021
(F2-T01-0M3-10052-01)
Date:
25-03-05
P-1 Releasing arm before deformation P-2 Releasing arm after deformation
<Factory Measures>
Change the shapes of releasing arm and interlock sensor flag as shown in the picture below in ord er to pre vent
the arm from deforming. Also, increase the number of a fixing screw (XB3-6400-805) used for interlock sensor
flag from 1 to 2.
(1/2)
iR6800C-021
P-3 Rear view of Releasing arm and Interlock sensor flag P-4 Top view of Releasing arm and Interlock sensor flag
[1] Old type Interlock sensor flag
[2] Old type Releasing arm
[3] New type Interlock sensor flag
[4] Added fixing screw
[5] New type Releasing arm
Servicing work:
When the symptom above occurs, replace the releasing arm and interlock sensor flag with new ones at the same
time and fix them with 2 screws.
Service Parts:
No. DESCRIPTION PARTS NO. Q'TY I.C. P.C.
OLD FLAG, INTERLOCK SENSOR FC5-2106-000 1->0
1
NEW FLAG, INTERLOCK SENSOR FC5-2106-020 0->1
OLD ARM, RELEASE FL2-1160-000 1->0
2
NEW ARM, RELEASE FL2-1160-020 0->1
OLD
3
NEW SCREW,RS,M4X8 XB3-6400-805 1->2
A3 320
A3 320
A3 320
A3: three parts should be replaced simultaneously.
Affected Machines:
iR C6800 EUR 230V JKH01216 and later
iR C6800N EUR 230V JKP02407 and later
iR C5800 EUR 230V KEN00252 and later
iR C5800N EUR 230V KES00748 and lat
(2/2)