Canon iR5800C, iR5800CN, iRC6800C, iRC6800CN acc-397

Canon Service Bulletin COPIER

Issued by Canon Europa N.V.

Model:
Additional Finisher Tray-A1

Location:

OPTION TRAY ASSEMBLY

Subject:

Preventing additional finisher tray from being detached

Detaile:

<Symptom>
The additional finisher tray is detached/The error code E540 is indicated

<Cause>
The additional finisher tray lifts the slide guide when coming up. At this time the slide guide inclines, and is
warped toward the direction A (see the photo below) together with the upper height panel. Due to this, the
additional finisher tray comes free from the L-shape rim of the slide guide and gets on the rim.
As a result, the additional finisher tray bumps into the slide guide when coming down, leading to detachment
of the additional finisher tray or the error code E540-0001 (upper tray ascent/descent motor clock error).

Ref No.:

Acc-397
(F3-T01-00W-10027-01)

Date:

25-06-04

F-1

[1] Additional Finisher Tray

[2] Slide Guide

[3] Upper Height Panel

(1/2)

<Factory Measures>
The slide guide stopper to prevent the upper height panel from being warped is included with the additional
finisher tray A1 product.
(Attach the slide guide stopper when installing the additional finisher tray A1.)

Service Work:

Attach the slide guide stopper to the finisher frame when either of the foregoing symptoms occurs. For attaching
procedure, see the attached file "Slide Guid Stopper Installation Procedure".

F-2

Acc-397

Service Parts:

Old

New

Affected Machines:

JLE01606 and later

[1] Slide Guide Stopper

[2] Finisher Frame

Description Part Number Q'ty I.C. P.C.

Stopper, Guide,

Slide

FC5-6994-000 0->1 Q17

(2/2)