Canon iR5570, iR6570 ir6570-001

Service Bulletin

Issued by Canon Europa N.V.

COPIER B/W
HARDWARE

Model:
iR5570

iR6570

Location:

Feeder assembly

Subject:

Preventive measure against a symptom that a dowel pin is detached from the feeder assembly

Detail:

<Symptom>
Jam (0117) occurs when small size paper is used.

<Cause>
The gap of the drive roller [1] at the feeder assembly is wide due to the poor mold, that causes a dowel pin [3],
which is fixed at the ditch [2], to detach and results in the stop of rotation of feeder belt. Then, the jam occurs.

Ref No.:

iR6570-001
(F1-T01-0M5-10004-01)

Date:

29-04-05

[1] Drive roller
[2] Ditch of the drive roller to fix a dowel pin
[3] Dowel pin

(1/4)

iR6570-001

<Factory Measure>
Temporary measure: if the drive roller has the thrust gap of 1mm or more, attach a 1mm-thick washer [1].
Permanent measure: increase the molding accuracy of the drive roller so that the thrust gap can be reduced to
zero.

[1] Washer

(2/4)