Canon iR5570, iR6570 ir6570-003 01

Service Bulletin

Issued by Canon Europa N.V.

COPIER B/W
HARDWARE

Model:
iR5570

iR6570

Revised:

Addition to “Service Work”.

Location:

Fixing Assembly

Subject:

E840 Indicated in Response to Damage on the Fixing Roller Thrust Stop

Details:

<Syndrome>
Damage to the Fixing Roller Thrust Stop leads to the indication of error code E840. At times, it can also indicate
code E001/E004.

<Cause>
The strength of the Fixing Roller Thrust Stop [1] is not adequate and over time, it tends to show damage, failing
to prevent the Fixing Roller from moving. Or, the damaged stop can fall to the Shutter Drive Assembly to cause
the Shutter to malfunction, also resulting in an error.

Ref No.:

iR6570-003 Rev. 1
(F1-T01-0M5-10012-02)

Date:

August, 2005

(1/4)

iR6570-003 Rev. 1

F-1

<Factory Measure>
Modify the method used to shape the Fixing Roller Thrust stop to increase its durability.

F-2

T-1

[1] Previous type
[2] New type

(2/4)