Please read this guide before operating this product.
After you nish reading this guide, store it in a safe place for future reference.
ENG
iR3245/iR3235
iR3230/iR3225
Troubleshooting
Manuals for the Machine
The manuals for this machine are divided as follows. Please refer to them for detailed information.
The manuals supplied with optional equipment are included in the list below. Depending on the system configuration
and product purchased, some manuals may not be needed.
Guides with this symbol are printed manuals.
Learn How to Use Your Machine
•
The Tutorial CD is a teaching aid, designed to help you learn the various functions of the
machine.
Operations and Settings after the Machine Is
•
Installed
Quick Reference for Basic Operations•
Important Notes for Handling the Machine •
Windows Printer Driver Installation and Instructions•
Mac OS X PS Printer Driver Installation and
•
Instructions
Mac OS X UFR II Printer Driver Installation and
•
Instructions
Windows Fax Driver Installation and Instructions•
Guides with this symbol are included on the accompanying CD-ROM.
$%30.
Tutorial CD
Getting Started
Easy Operation Guide
Troubleshooting
(This Document)
Printer Driver Installation
Guide
Mac PS Driver Guide
Mac UFR II Driver Guide
Fax Driver Installation
Guide
$%30.
$%30.
$%30.
$%30.
$%30.
$%30.
$%30.
$%30.
Windows Network ScanGear Installation and
•
Instructions
Network ScanGear
Installation Guide
$%30.
Instructions for Operating the Machine
•
- Before You Start
e-Manual
- Help
- Copy
- Send/Fax
- Mail Box
- Print
- Web Access
- Network
- Remote UI
- MEAP/SSO
- Security
- Software
To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/Adobe Acrobat Reader is not installed on your system,
please download it from the Adobe Systems Incorporated website.
$%30.
How This Manual Is Organized
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Before You Start Using This Machine
Routine Maintenance
Troubleshooting
Appendix
Includes the specifications of the main unit and optional equipment, Sample Reports, the
Relationship between Original Orientation and Preprinted Paper Output Chart, and index.
Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if
you need an exact specification, please contact Canon.
Changing the Mail Box Settings in the System Management Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-65
viii
Preface
Thank you for purchasing the Canon iR3245/iR3235/iR3230/iR3225. Please read this manual thoroughly
before operating the machine to familiarize yourself with its capabilities, and to make the most of its many
functions. After reading this manual, store it in a safe place for future reference.
How To Use This Manual
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions, handling
precautions, and instructions that should be observed for safety.
Indicates a warning concerning operations that may lead to death or injury to persons
if not performed correctly. To use the machine safely, always pay attention to these
warnings.
Indicates a caution concerning operations that may lead to injury to persons, or
damage to property if not performed correctly. To use the machine safely, always pay
attention to these cautions.
Indicates operational requirements and restrictions. Be sure to read these items
carefully to operate the machine correctly, and avoid damage to the machine.
Indicates a clarification of an operation, or contains additional explanations for a
procedure. Reading these notes is highly recommended.
ix
Keys Used in This Manual
The following symbols and key names are a few examples of how keys to be pressed are expressed in
this manual:
Touch Panel Display Keys: [Key Name]
•
Example:[Cancel]
[Done]
•
Control Panel Keys: Key Icon (Key Name)
Example:
Displays Used in This Manual
Screen shots of the touch panel display used in this manual are those taken when the optional Color
Universal Send Kit has been activated, and the following optional equipment is attached to the
iR3245: the Feeder (DADF-U1), Super G3 FAX Board, UFR II/PCL Printer Kit, Finisher-S1, Additional
Finisher Tray-B1, and Cassette Feeding Unit-Y3.
Note that functions that cannot be used depending on the model or options, are not displayed on
the touch panel display.
The keys which you should press are marked with a
When multiple keys can be pressed on the touch panel display, all keys are marked. Select the keys
which suit your needs.
(Start)
(Stop)
, as shown below.
Place your originals press [Special Features].
Press this key for operation.
x
Illustrations Used in This Manual
Illustrations used in this manual are those displayed when the iR3245 has the following optional
equipment attached to it: the Feeder (DADF-U1), Finisher-S1, Additional Finisher Tray-B1, and
Cassette Feeding Unit-Y3.
Abbreviations Used in This Manual
In this manual, product names and model names are abbreviated as follows:
Microsoft Windows operating system: Windows
Apple Macintosh: Macintosh
Apple Mac: Mac
xi
Trademarks
MEAP and the MEAP logo are trademarks of Canon Inc.
AppleTalk and Macintosh are trademarks of Apple Inc., registered in the U.S. and other countries.
Windows, the Windows logo, Windows Vista, and the Windows Vista logo are trademarks or
registered trademarks of Microsoft Corporation in the U.S. and/or other countries.
Other product and company names herein may be the trademarks of their respective owners.
xii
Operations and Terms Used in This Manual
This machine makes effective use of memory to perform print operations efficiently. For example,
as soon as the machine has scanned the original that you want to copy, it can immediately scan the
next person's original. You can also print from this machine, using a function other than the Copy
function. In this machine, these operations take place in a complex way, so that not only copies, but
also various kinds of prints may sometimes have to wait their turn before they can be printed.
To avoid confusion when reading this manual, the terms "scanning," "printing," and "copying," used
throughout this manual are defined below. When making a copy, the process of scanning originals
and printing copies may be described as separate functions.
Scanning
Scanning an original to be copied, or
scanning an original to be stored as
data in an inbox.
Printing
Outputting a copy, outputting data stored in an inbox,
or outputting data sent from a personal computer
to the machine.
xiii
Copying
Printing data scanned from an original,
followed by nishing options, such as
stapling.
xiv
Legal Notices
Product Name
Safety regulations require the product's name to be registered. In some regions where this product is
sold, the following name(s) in ( ) may be registered instead.
iR3245/iR3235/iR3230 (F152000)
iR3225 (F152300)
EMC Directive
This equipment conforms with the essential requirements of EC Directive 89/336/EEC. We declare
that this product conforms with the EMC requirements of EC Directive 89/336/EEC at nominal mains
input 230V, 50Hz although the rated input of the product is 220V-240V, 50/60Hz.
Use of shielded cable is necessary to comply with the technical requirements of EMC Directive.
xv
Laser Safety
This product complies with 21 CFR Chapter 1 Subchapter J as a Class I laser product under the U.S.
Department of Health and Human Services (DHHS) Radiation Performance Standard according to
the Radiation Control for Health and Safety Act of 1968. Also, this product is certified as a Class I
laser product under IEC60825-1: 2007 and EN60825-1: 2007. This means that the product does not
produce hazardous laser radiation.
Since radiation emitted inside the product is completely confined within protective housings and
external covers, the laser beam cannot escape from the machine during any phase of user operation.
Do not remove protective housings or external covers, except as directed by the equipment's
manual.
Additional Information
When servicing or adjusting the optical system of the product, be careful not to place screwdrivers or
other shiny objects in the path of the laser beam. Also, accessories such as watches and rings should
be removed before working on the product. The reflected beam, even though visible or invisible, can
permanently damage your eyes.
The labels shown below are attached to the Paper Drawer's Right Cover and Toner Supply Port Cover.
This Product has been classified under IEC60825-1:2007 and EN60825-1:2007, which conform to the
following classes;
CLASS I LASER PRODUCT
LASER KLASSE I
APPAREIL A RAYONNEMENT LASER DE CLASSE I
APPARECCHIO LASER DI CLASSE I
PRODUCTO LASER DE CLASE I
APARELHO A LASER DE CLASSE I
Use of controls, adjustments, or performance of procedures other than those specified in this
manual may result in hazardous radiation exposure.
xvi
International Energy Star Program
As an
ENERGY STAR ®
meets the
ENERGY STAR ®
The International
Partner, Canon Inc. has determined that this machine
Program guidelines for energy efficiency.
ENERGY STAR ®
Office Equipment Program is an
international program that promotes energy saving through the use
of computers and other office equipment. The program backs the
development and dissemination of products with functions that effectively
reduce energy consumption. It is an open system in which business
proprietors can participate voluntarily. The targeted products are office
equipment, such as computers, displays, printers, facsimiles, and copiers.
The standards and logos are uniform among participating nations.
IPv6 Ready Logo
The protocol stack included in this machine has obtained the IPv6 Ready
Logo Phase-1 established by the IPv6 Forum.
xvii
Copyright
Copyright 2008 by Canon Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any means, electronic
or mechanical, including photocopying and recording, or by any information storage or retrieval
system without the prior written permission of Canon Inc.
Third Party Software
This product includes software and/or software modules that are licensed by third parties
(LICENSORS). Use and distribution of this software and/or software modules (the “SOFTWARE”) are
subject to conditions (1) through (9) below unless the other conditions accompany the software
and/or software module. In such cases, these software and/or software module are subject to the
other conditions.
(1) You agree that you will comply with any applicable export control laws, restrictions or regulations of the
countries involved in the event that the SOFTWARE is shipped, transferred or exported into any country.
(2) LICENSORS retain in all respects the title, ownership and intellectual property rights in and to the
SOFTWARE. Except as expressly provided herein, no license or right, expressed or implied, is hereby
conveyed or granted by Canon’s licenser to you for any intellectual property of LICENSORS.
(3) You may use the SOFTWARE solely for use with the Canon product you purchased (the “PRODUCT”).
(4) You may not assign, sublicense, market, distribute, or transfer the SOFTWARE to any third party without
prior written consent of Canon and LICENSORS.
(5) Notwithstanding the foregoing, you may transfer the SOFTWARE only when (a) you assign all of your rights
to the PRODUCT and all rights and obligations under the conditions to transferee and (b) such transferee
agrees to be bound by all these conditions.
xviii
(6) You may not decompile, reverse engineer, disassemble or otherwise reduce the code of the SOFTWARE to
human readable form.
(7) You may not modify, adapt, translate, rent, lease or loan the SOFTWARE or create derivative works based on
the SOFTWARE.
(8) You are not entitled to remove or make separate copies of the SOFTWARE from the PRODUCT.
(9) The human-readable portion (the source code) of the SOFTWARE is not licensed to you.
The Software Subjected to the Other Conditions
Please refer to the e-Manual on the CD-ROM bundled with this product, for more detail and
corresponding license conditions.
The Software Licensed under the GPL/LGPL
If you need source code for the software; licensed under GPL and/or LGPL; used for this product,
please send email in English or Japanese at: <oipossg@canon.co.jp>.
Please refer to the e-Manual on the CD-ROM bundled with this product, for more detail and
corresponding license conditions.
Disclaimers
The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER
EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF,
WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF
USE OR NON-INFRINGEMENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE
OF THIS MATERIAL.
xix
Legal Limitations on the Usage of Your Product and the Use
of Images
Using your product to scan, print or otherwise reproduce certain documents, and the use of such
images as scanned, printed or otherwise reproduced by your product, may be prohibited by law
and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth
below. This list is intended to be a guide only. If you are uncertain about the legality of using your
product to scan, print or otherwise reproduce any particular document, and/or of the use of the
images scanned, printed or otherwise reproduced, you should consult in advance with your legal
advisor for guidance.
Paper Money
•Travelers Checks•
Money Orders•Food Stamps•
Certificates of Deposit•Passports•
Postage Stamps
•Immigration Papers•
(canceled or uncanceled)
Identifying Badges or Insignias•Internal Revenue Stamps
Selective Service or Draft
•Bonds or Other Certificates of
Papers
Checks or Drafts Issued by
•Stock Certificates•
Governmental Agencies
Motor Vehicle Licenses and
•Copyrighted Works/Works of Art
Certificates of Title
•
(canceled or uncanceled)
•
Indebtedness
•
without Permission of Copyright
Owner
xx
Important Safety Instructions
Please read these "Important Safety Instructions" thoroughly before operating the machine. As these
instructions are intended to prevent injury to the user or other persons or destruction of property,
always pay attention to these instructions. Also, since it may result in unexpected accidents or
injuries, do not perform any operation unless otherwise specified in the manual. Improper operation
or use of this machine could result in personal injury and/or damage requiring extensive repair that
may not be covered under your Limited Warranty.
Installation
Do not install the machine near alcohol, paint thinner, or other flammable substances. If flammable
•
substances come into contact with electrical parts inside the machine, it may result in a fire or
electrical shock.
•
Do not place the following items on the machine. If these items come into contact with a highvoltage area inside the machine, it may result in a fire or electrical shock.
If these items are dropped or spilled inside the machine, immediately turn OFF the main power
switch, and disconnect the power cord from the power outlet. Then, contact your local authorized
Canon dealer.
Necklaces and other metal objects
-
Cups, vases, flowerpots, and other containers filled with water or liquids
-
xxi
Do not install the machine in unstable locations, such as unsteady platforms or inclined floors, or in
•
locations subject to excessive vibrations, as this may cause the machine to fall or tip over, resulting
in personal injury.
•
Never block the ventilation slots and louvers on the machine. These openings are provided for
proper ventilation of working parts inside the machine. Blocking these openings can cause the
machine to overheat. Never place the machine on a soft surface, such as a sofa or rug.
•
Do not install the machine in the following locations:
A damp or dusty location
-
A location near water faucets or water
-
A location exposed to direct sunlight
-
A location subject to high temperatures
-
A location near open flames
-
Do not remove the machine's leveling feet after the machine has been installed, as this may cause
•
the machine to fall or tip over, resulting in personal injury.
xxii
Power Supply
Do not damage or modify the power cord. Also, do not place heavy objects on the power cord, or
•
pull on or excessively bend it, as this could cause electrical damage and result in a fire or electrical
shock.
•
Keep the power cord away from a heat source; failure to do this may cause the power cord coating
to melt, resulting in a fire or electrical shock.
•
Do not connect or disconnect the power cord with wet hands, as this may result in electrical shock.
•
Do not connect the power cord to a multiplug power strip, as this may cause a fire or electrical
shock.
•
Do not bundle up or tie the power cord in a knot, as this may result in a fire or electrical shock.
•
Insert the power plug completely into the power outlet, as failure to do so may result in a fire or
electrical shock.
•
Do not use power cords other than the power cord provided, as this may result in a fire or electrical
shock.
•
As a general rule, do not use extension cords. Using an extension cord may result in a fire or
electrical shock. If an extension cord must be used, however, use one rated for voltages of 220 - 240
V AC and over, untie the cord binding, and insert the power plug completely into the extension cord
outlet to ensure a firm connection between the power cord and the extension cord.
•
Do not use power supplies with voltages other than those specified herein, as this may result in a
fire or electrical shock.
•
Always grasp the power plug when disconnecting the power cord. Pulling on the power cord may
expose or snap the core wire, or otherwise damage the power cord. If the power cord is damaged,
this could cause current to leak, resulting in a fire or electrical shock.
•
Leave sufficient space around the power plug so that it can be unplugged easily. If objects are
placed around the power plug, you will be unable to unplug it in an emergency.
xxiii
Handling
Do not attempt to disassemble or modify the machine. There are high-temperature and high-
•
voltage components inside the machine which may result in a fire or electrical shock.
•
If the machine makes strange noises, or gives off smoke, heat, or strange smells, immediately turn
OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact
your local authorized Canon dealer. Continued use of the machine in this condition may result in a
fire or electrical shock.
•
Do not use highly flammable sprays near the machine. If gas from these sprays comes into contact
with the electrical components inside the machine, it may result in a fire or electrical shock.
•
To avoid damage to the power cord and creating a fire hazard, always turn OFF the main power
switch, and unplug the interface cable when moving the machine. Otherwise, the power cord or
interface cable may be damaged, resulting in a fire or electrical shock.
•
Do not drop paper clips, staples, or other metal objects inside the machine. Also, do not spill water,
liquids, or flammable substances (alcohol, benzene, paint thinner, etc.) inside the machine. If
these items come into contact with a high-voltage area inside the machine, it may result in a fire or
electrical shock. If these items are dropped or spilled inside the machine, immediately turn OFF the
main power switch, and disconnect the power cord from the power outlet. Then, contact your local
authorized Canon dealer.
•
Do not place heavy objects on the machine, as they may tip over or fall resulting in personal injury.
•
Close the feeder/platen cover gently to avoid catching your hands, as this may result in personal
injury.
xxiv
•
Do not press down hard on the feeder/platen cover when using the platen glass to make copies of
thick books. Doing so may damage the platen glass and result in personal injury.
•
Do not touch the finisher while the machine is printing, as this may result in personal injury.
•
Turn OFF the control panel power switch for safety when the machine will not be used for a long
period of time, such as overnight. Also, turn OFF the main power switch, and disconnect the power
cord for safety when the machine will not be used for an extended period of time, such as during
consecutive holidays.
Do not place your hands, hair, clothing, etc., near the exit and feed rollers. Even if the machine is
•
not in operation, your hands, hair, or clothing may get caught in the rollers, which may result in
personal injury or damage if the machine suddenly starts printing.
•
Do not place your hands in the part of the tray where stapling is performed (near the rollers) when a
finisher is attached, as this may result in personal injury.
The laser beam can be harmful to human bodies. Since radiation emitted inside the product is
•
completely confined within protective housings and external covers, the laser beam cannot escape
from the machine during any phase of user operation. Read the following remarks and instructions
for safety.
•
Never open covers other than those instructed in this manual.
•
Do not remove the following caution labels which are attached to the machine.
Finisher-AE1/Saddle Finisher-AE2Finisher-S1
•
If the laser beam escapes from the machine, exposure may cause serious damage to your eyes.
•
Controlling, adjusting, or operating the machine in ways not mentioned in this manual may cause
dangerous radiation to escape from the machine.
xxv
Maintenance and Inspections
When cleaning the machine, first turn OFF the main power switch, then disconnect the power cord.
•
Failure to observe these steps may result in a fire or electrical shock.
•
Disconnect the power cord from the power outlet regularly, and clean the area around the base of
the power plug's metal pins and the power outlet with a dry cloth to ensure that all dust and grime
is removed. If the power cord is connected for a long period of time in a damp, dusty, or smoky
location, dust can build up around the power plug and become damp. This may cause a short circuit
and result in a fire.
Clean the machine using a slightly dampened cloth with a mild detergent mixed with water. Do
•
not use alcohol, benzene, paint thinner, or other flammable substances. Check detergent for
flammability prior to use. If flammable substances come into contact with a high-voltage area
inside the machine, it may result in a fire or electrical shock.
There are some areas inside the machine which are subject to high-voltages. When removing
•
jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets,
or other metal objects to touch the inside of the machine, as this may result in burns or electrical
shock.
Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining
•
inside the cartridges to ignite, resulting in burns or a fire.
•
The fixing unit and its surroundings inside the machine may become hot during use. When
removing jammed paper or when inspecting the inside of the machine, do not touch the fixing unit
and its surroundings, as doing so may result in burns or electrical shock.
xxvi
•
When removing jammed paper or replacing the toner cartridge, take care not to allow the toner
to come into contact with your hands or clothing, as this will dirty your hands or clothing. If they
become dirty, wash them immediately with cold water. Washing them with warm water will set the
toner, and make it impossible to remove the toner stains.
•
When removing paper which has become jammed inside the machine, remove the jammed paper
gently to prevent the toner on the paper from scattering and getting into your eyes or mouth. If
the toner gets into your eyes or mouth, wash them immediately with cold water and immediately
consult a physician.
When loading paper or removing jammed originals or paper, take care not to cut your hands on the
•
edges of the originals or paper.
•
When removing a used toner cartridge, remove the cartridge carefully to prevent the toner from
scattering and getting into your eyes or mouth. If the toner gets into your eyes or mouth, wash
them immediately with cold water and immediately consult a physician.
•
Do not dismantle the toner cartridge, as doing so may cause toner to fly out and enter your eyes
or mouth. If the toner gets into your eyes or mouth, wash them immediately with cold water and
immediately consult a physician.
•
If toner escapes from the toner cartridge, make sure not to ingest the toner or allow it to directly
touch your skin. If toner touches your skin, wash it away with soap and water. If your skin still feels
irritated after washing it, or you ingest toner, consult a doctor immediately.
Consumables
•
Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining
inside the cartridges to ignite, resulting in burns or a fire.
•
Do not store toner cartridges or copy paper in places exposed to open flames, as this may cause the
toner or paper to ignite, resulting in burns or a fire.
•
When discarding used toner cartridges, put the cartridges in a bag to prevent the toner remaining
inside the cartridges from scattering, and dispose of them in a location away from open flames.
•
Keep toner and other consumables out of the reach of small children. If these items are ingested,
consult a physician immediately.
•
Do not dismantle the toner cartridge, as doing so may cause toner to fly out and enter your eyes
or mouth. If the toner gets into your eyes or mouth, wash them immediately with cold water and
immediately consult a physician.
•
If toner escapes from the toner cartridge, make sure not to ingest the toner or allow it to directly
touch your skin. If toner touches your skin, wash it away with soap and water. If your skin still feels
irritated after washing it, or you ingest toner, consult a doctor immediately.
xxvii
Super G3
Super G3 is a phrase used to describe the new generation of fax machines that use
ITU-T V.34 standard 33.6 Kbps* modems. Super G3 High Speed Fax machines allow
transmission times of approximately 3 seconds* per page which results in reduced
telephone line charges.
* Approximately 3 seconds per page fax transmission time based on CCITT/ITU-T
No.1 Chart, (JBIG, Standard Mode) at 33.6 Kbps modem speed. The Public Switched
Telephone Network (PSTN) currently supports 28.8 Kbps modem speeds or slower,
depending on telephone line conditions.
Other Warnings
For cardiac pacemaker users:
This product generates a low level magnetic field. If you use a cardiac pacemaker and feel
abnormalities, please move away from the product and consult your doctor.
xxviii
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