Canon iR 2570Ci, iR 2570C, iR 3170C, iR 3170Ci User Manual

User's Guide
Read this guide first.
Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
ENGLISH
iR 3170C/iR 3170Ci iR 2570C/iR 2570Ci

Manuals for the Machine

The manuals for this machine are divided as follows. Please refer to them for detailed information.
The manuals supplied with optional equipment are included in the list below. Depending on the system configuration and product purchased, some manuals may not be needed.
Guides with this symbol are PDF manuals included on the
Guides with this symbol are pr inted manuals.
accompanying CD-ROM.
CD-ROM
Quick Reference for Basic Operation
For Basic Operations Basic Features For Additional Functions To Suit Your Needs
Basic Information
Basic Operations
Troubleshooting
Copying and Mail Box Instructions
Sending/Fax Instructions
Installing the CD-ROM Software and Setting Up the
Network Connection
Remote User Interface Instructions
Network Connectivity and Setup Instructions
Color Network ScanGear Installation and
Instructions
Easy Operation Guide
User's Guide
(This Document)
Reference Guide
Copying and Mail Box
Guide
Sending and Facsimile
Guide
Network Quick Start
Guide
Remote UI Guide
Network Guide
Color Network ScanGear
User's Guide
CD-ROM
CD-ROM
CD-ROM
CD-ROM
CD-ROM
CD-ROM
CD-ROM
PS/PCL/UFR II Printer Instructions
UFR II Printer Instructions
PCL Printer Driver Installation and Instructions
PS Printer Driver Installation and Instructions
PS/PCL/UFR II Printer
Guide
UFR II Printer Guide
PCL Driver Guide
PS Driver Guide
CD-ROM
CD-ROM
CD-ROM
CD-ROM
Mac OS X PS Printer Driver Installation and Instructions
Mac PS Driver Guide
CD-ROM
UFR II Printer Driver Installation and Instructions
Mac OS X UFR II Printer Driver Installation and
Instructions
Fax Driver Installation and Instructions
Installing MEAP Applications and
Using the Login Service
UFR II Driver Guide
Mac UFR II Driver Guide
Fax Driver Guide
MEAP SMS Administrator
Guide
CD-ROM
CD-ROM
CD-ROM
CD-ROM
To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is required. If Adobe Reader/Adobe Acrobat Reader is not installed on your
system, please download it from the Adobe Systems Incorporated website.
Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our
products, if you need an exact specification, please contact Canon.

Contents

Preface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
How To Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
About the Instruction Manual CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
User Manual CD-ROM Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxi
Periodic Inspection of the Breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxiii
Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Preventing Counterfeit Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
CE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
EMC Directive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Laser Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
About the ENERGY STAR Program (Only iR 3170Ci) . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
R&TTE Directive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Super G3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Abbreviations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Disclaimers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Legal Limitations on the Usage of Your Product and the Use of Images . . . . . . . . . . . . . xiii
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Maintenance and Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
Other Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
Contents of Instruction Manual CD-ROM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
Documentation kit A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
Documentation kit B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
Documentation kit C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Using The CD-ROM Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii
Checking the Breaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii
Chapter 1 Before You Start Using This Machine
Installation Location and Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Avoid Installing the Machine in the Following Locations . . . . . . . . . . . . . . . . . . . . . 1-2
Select a Safe Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Provide Adequate Installation Space. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Moving the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
What This Machine Can Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
iv
System Configuration and Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Optional Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
External View and Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Control Panel Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Touch Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Main Power and Control Panel Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
How to Turn ON the Main Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
Things You Must Do Before Using This Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Selecting the Type of Telephone Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Setting the Current Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
Registering This Machine's Fax Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29
Registering Sender Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30
Registering the Unit's Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31
Displaying a Help Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-33
Chapter 2 Routine Maintenance
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Chapter 3 Troubleshooting
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
List of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
List of Error Codes without Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Chapter 4 Appendix
Multifunctional Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Available Paper Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Check Sheet for the Periodic Inspection of the Breaker . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
v

Preface

Thank you for purchasing the Canon iR 3170C/iR 3170Ci/iR 2570C/iR 2570Ci. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
This paper manual contains the things you must read before using this machine and basic operations. For the further details of the operations, please refer to the attached CD-ROM manual.

How To Use This Manual

Symbols Used in This Manual

The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety.
WARNING
.
CAUTION
.
IMPORTANT
.
NOTE
Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings.
Indicates a caution concerning operations that may lead to injury to persons, or damage to property if not performed correctly. In order to use the machine safely, always pay attention to these cautions.
Indicates operational requirements and restrictions. Be sure to read these items carefully in order to operate the machine correctly, and to avoid damage to the machine.
Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes is highly recommended.
vi

Legal Notices

Preventing Counterfeit Documents

This machine includes a function for aiding in the prevention of counterfeit documents. If you are copying documents that resemble paper money closely, you may be unable to get an appropriate image.
CE
This CE Marking shows compliance of this equipment with Directive 73/23/EEC and Divective 89/336/EEC both as amended by Directive 93/68/EEC.

EMC Directive

This equipment conforms with the essential requirements of EC Directive 89/336/EEC. We declare that this product conforms with the EMC requirements of EC Directive 89/336/EEC at nominal mains input 230V, 50Hz although the rated input of the product is 220V-240V, 50/60Hz.
Use of shielded cable is necessary to comply with the technical requirements of EMC
Directive.

Laser Safety

This product is certified as a Class I laser product under IEC60825-1:1993 and EN60825-1:1994. This means that the poduct does not produce hazardous laser radiation.
Since radiation emitted inside the product is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. Do not remove protective housings or external covers, except as directed by the equipment's Reference Guide.
Legal Notices
vii

Additional Information

When servicing or adjusting the optical system of the product, be careful not to place screwdrivers or other shiny objects in the path of the laser beam. Also, accessories such as watches and rings should be removed before working on the product. The reflected beam, even though visible or invisible, can permanently damage your eyes.
The labels shown below are attached to the main unit, inside the front cover and the paper drawer's upper right cover.
This Product has been classified under IEC60825-1:1993 and EN60825-1:1994, which comform to the following classes;
CLASS I LASER PRODUCT LASER KLASSE I APPAREIL A RAYONNEMENT LASER DE CLASSE I APPARECCHIO LASER DI CLASSE I PRODUCTO LASER DE CLASE I APARELHO A LASER DE CLASSE I
viii
CAUTION
Use of controls, adjustments, or performance of procedures other than those specified in this manual may result in hazardous radiation exposure.
Legal Notices

About the ENERGY STAR Program (Only iR 3170Ci)

This copier model meets ENERGY STA R Program for energy efficiency.
The International E program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers, displays, printers, facsimiles, and copiers. Their standards and logos are uniform among participating nations.

R&TTE Directive

This equipment (F143000) conforms with the essential requirements of EC Directive 1999/5/ EC. We declare that this product conforms with the EMC requirements of EC Directive 1999/5/EC at nominal mains input 230 V, 50 Hz although the rated input of the product is 220 V - 240 V, 50/60 Hz. Use of shielded cable is necessary to comply with the technical requirements of EMC Directive. If you move to another EU country and are experiencing trouble please call the Canon Help Desk.

Super G3

Super G3 is a phrase used to describe the new generation of fax machines that use ITU-T V.34 standard 33.6 Kbps* modems. Super G3 High Speed Fax machines allow transmission times of approximately 3 seconds* per page which results in reduced telephone line charges.
NERGY STA R Office Equipment Program is an international
(For Europe Only)
Canon Inc./Canon Europa N. V.
* Approximately 3 seconds per page fax transmission time based on CCITT/ITU-T No.1 Chart, (JBIG, Standard Mode) at 33.6 Kbps modem speed. The Public Switched Telephone Network (PSTN) currently supports 28.8 Kbps modem speeds or slower, depending on telephone line conditions.
Legal Notices
ix

Abbreviations Used in This Manual

In this manual, product names and model names are abbreviated as follows:
Microsoft® Windows® 98 operating system: Windows 98
®
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Windows® Millennium Edition operating system: Windows Me
®
Windows NT® operating system: Windows NT
®
Windows® 2000 operating system: Windows 2000
®
Windows® XP operating system: Windows XP
®
Windows™ Server 2003 operating system: Windows Server 2003
®
Windows® operating system: Windows

Trademarks

Canon, the Canon logo, iR, MEAP, MEAP logo, and NetSpot Accountant are trademarks of Canon Inc.
Adobe, Adobe Acrobat, PostScript, and PostScript3 are trademarks of Adobe Systems Incorporated.
Macintosh and Mac OS are trademarks of Apple Computer, Inc.
Active Directory, Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation in the United States and other countries.
Windows Server is a trademark of Microsoft Corporation in the United States and other countries.
Other product and company names herein may be the trademarks of their respective owners.
x
Legal Notices

Copyright

Copyright 2005 by Canon Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written permission of Canon Inc.
This product includes free software and/or software modules that are licensed by Canon Inc. or its licensors from third parties. Use and distribution of this software and/or software modules are subject to conditions (a) through (e) below.
(a)
Copyright (c) 1992, 1993 The Regents of the University of California. All rights reserved.
This code is derived from software contributed to Berkeley by Ralph Campbell. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software must display the following acknowledgement:
This product includes software developed by the University of California, Berkeley and its contributors.
4. Neither the name of the University nor the names of its contributors may be used to endorse or
promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
(b)
Copyright (c) 1990 The Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED "AS IS" AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Legal Notices
xi
(c)
The author of this software is David M. Gay. Copyright (c) 1991 by AT&T.
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.
(d)
Copyright (C) 1993 by Sun Microsystems, Inc. All rights reserved.
Developed at SunPro, a Sun Microsystems, Inc. business. Permission to use, copy, modify, and distribute this software is freely granted, provided that this notice is preserved.
(e)
Copyright (c) 1994, 1997 Cygnus Solutions. All rights reserved.
Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed at Cygnus Solutions. Cygnus Solutions may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED "AS IS" AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Disclaimers

The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.
xii
Legal Notices

Legal Limitations on the Usage of Your Product and the Use of Images

Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below. This list is intended to be a guide only. If you are uncertain about the legality of using your product to scan, print or otherwise reproduce any particular document, and/or of the use of the images scanned, printed or otherwise reproduced, you should consult in advance with your legal advisor for guidance.
Paper Money Checks or Drafts Issued by
Governmental Agencies
Money Orders Motor Vehicle Licenses and
Certificates of Title
Certificates of Deposit Travelers Checks • Stock Certificates
Internal Revenue Stamps
(cancelled or uncancelled)
Bonds or Other Certificates of
Indebtedness
Postage Stamps
Food Stamps Copyrighted Works/Works of
(cancelled or uncancelled)
Identifying Badges or
Passports
Insignias
Selective Service or Draft
Immigration Papers
Papers
In Order to Avoid Unauthorized Use of the Machine
Unauthorized copies can be prevented by using the optional Key Switch Unit to manage the operation of the iR 3170C/iR 3170Ci/iR 2570C/iR 2570Ci. The use of this key should be strictly supervised.
Art without Permission of Copyright Owner
Security Key
When using the machine, insert the security key into the main unit, then turn it to the right.
Legal Notices
xiii

Important Safety Instructions

Please read these "Important Safety Instructions" thoroughly before operating the machine. As these instructions are intended to prevent injury to the user or other persons or destruction of property, always pay attention to these instructions. Also, since it may result in unexpected accidents or injuries, do not perform any operation unless otherwise specified in the manual. Improper operation or use of this machine could result in personal injury and/or damage requiring extensive repair that may not be covered under your Limited Warranty.

Installation

WARNING
Do not install the machine near alcohol, paint thinner, or other flammable substances. If flammable substances come into contact with electrical parts inside the machine, it may result in a fire or electrical shock.
Do not place the following items on the machine. If these items come into contact with a high-voltage area inside the machine, it may result in a fire or electrical shock. If these items are dropped or spilled inside the machine, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer.
- Necklaces and other metal objects
- Cups, vases, flowerpots, and other containers filled with water or liquids
OFF
xiv
CAUTION
Do not install the machine in unstable locations, such as unsteady platforms or inclined floors, or in locations subject to excessive vibrations, as this may cause the machine to fall or tip over, resulting in personal injury.
Never block the ventilation slots and louvers on the machine. These openings are provided for proper ventilation of working parts inside the machine. Blocking these openings can cause the machine to overheat. Never place the machine on a soft surface, such as a sofa or rug.
Important Safety Instructions
Do not install the machine in the following locations:
- A damp or dusty location
- A location near water faucets or water
- A location exposed to direct sunlight
- A location subject to high temperatures
- A location near open flames
Do not remove the machine's leveling feet after the machine has been installed, as this may cause the machine to fall or tip over, resulting in personal injury.

Power Supply

WARNING
Do not damage or modify the power cord. Also, do not place heavy objects on the power cord, or pull on or excessively bend it, as this could cause electrical damage and result in a fire or electrical shock.
Keep the power cord away from a heat source; failure to do this may cause the power cord coating to melt, resulting in a fire or electrical shock.
Do not connect or disconnect the power cord with wet hands, as this may result in electrical shock.
Do not connect the power cord to a multiplug power strip, as this may cause a fire or electrical shock.
Do not bundle up or tie the power cord in a knot, as this may result in a fire or electrical shock.
Insert the power plug completely into the power outlet, as failure to do so may result in a fire or electrical shock.
Do not use power cords other than the power cord provided, as this may result in a fire or electrical shock.
As a general rule, do not use extension cords. Using an extension cord may result in a fire or electrical shock. If an extension cord must be used, however, use one rated for voltages of 220-240 V AC and over, untie the cord binding, and insert the power plug completely into the extension cord outlet to ensure a firm connection between the power cord and the extension cord.
CAUTION
Do not use power supplies with voltages other than those specified herein, as this may result in a fire or electrical shock.
Always grasp the power plug when disconnecting the power cord. Pulling on the power cord may expose or snap the core wire, or otherwise damage the power cord. If the power cord is damaged, this could cause current to leak, resulting in a fire or electrical shock.
Leave sufficient space around the power plug so that it can be unplugged easily. If objects are placed around the power plug, you will be unable to unplug it in an emergency.
Important Safety Instructions
xv

Handling

WARNING
Do not attempt to disassemble or modify the machine. There are high-temperature and high-voltage components inside the machine which may result in a fire or electrical shock.
If the machine makes strange noises, or gives off smoke, heat, or strange smells, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. Continued use of the machine in this condition may result in a fire or electrical shock.
Do not use highly flammable sprays near the machine. If gas from these sprays comes into contact with the electrical components inside the machine, it may result in a fire or electrical shock.
To avoid damage to the power cord and creating a fire hazard, always turn OFF the main power switch, and unplug the interface cable when moving the machine. Otherwise, the power cord or interface cable may be damaged, resulting in a fire or electrical shock.
Do not drop paper clips, staples, or other metal objects inside the machine. Also, do not spill water, liquids, or flammable substances (alcohol, benzene, paint thinner, etc.) inside the machine. If these items come into contact with a high-voltage area inside the machine, it may result in a fire or electrical shock. If these items are dropped or spilled inside the machine, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer.
CAUTION
Do not place heavy objects on the machine, as they may tip over or fall resulting in personal injury.
Close the feeder/platen cover gently to avoid catching your hands, as this may result in personal injury.
Do not press down hard on the feeder/platen cover when using the platen glass to make copies of thick books. Doing so may damage the platen glass and result in personal injury.
Do not touch the finisher while the machine is printing, as this may result in personal injury.
Turn OFF the control panel power switch for safety when the machine will not be used for a long period of time, such as overnight. Also, turn OFF the main power switch, and disconnect the power cord for safety when the machine will not be used for an extended period of time, such as during consecutive holidays.
xvi
Important Safety Instructions
Do not place your hand in the part of the tray where stapling is performed when a finisher is attached, as this may result in personal injury.
Finisher-Q1/Q3 and
Saddle Finisher-Q2/Q4
Finisher-P1
The laser beam can be harmful to human bodies. Since radiation emitted inside the product is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. Read the following remarks and instructions for safety.
Never open covers other than those instructed in this manual.
Do not remove the following caution labels which are attached to the machine.
This product is certified as a Class
I laser product under IEC60825-1:1993
If the laser beam escapes from the machine, exposure may cause serious damage to your eyes.
Important Safety Instructions
xvii

Maintenance and Inspections

WARNING
When cleaning the machine, first turn OFF the main power switch, then disconnect the power cord. Failure to observe these steps may result in a fire or electrical shock.
Disconnect the power cord from the power outlet regularly, and clean the area around the base of the power plug's metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed. If the power cord is connected for a long period of time in a damp, dusty, or smoky location, dust can build up around the power plug and become damp. This may cause a short circuit and result in a fire.
Clean the machine using a slightly dampened cloth with a mild detergent mixed with water. Do not use alcohol, benzene, paint thinner, or other flammable substances. Check detergent for flammability prior to use. If flammable substances come into contact with a high-voltage area inside the machine, it may result in a fire or electrical shock.
There are some areas inside the machine which are subject to high-voltages. When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.
Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire.
CAUTION
The fixing unit and its surroundings inside the machine may become hot during use. When removing jammed paper or when inspecting the inside of the machine, do not touch the fixing unit and its surroundings, as doing so may result in burns or electrical shock.
When removing jammed paper or replacing the toner cartridge, take care not to allow the toner to come into contact with your hands or clothing, as this will dirty your hands or clothing. If they become dirty, wash them immediately with cold water. Washing them with warm water will set the toner, and make it impossible to remove the toner stains.
When removing paper which has become jammed inside the machine, remove the jammed paper gently to prevent the toner on the paper from scattering and getting into your eyes or mouth. If the toner gets into your eyes or mouth, wash them immediately with cold water and immediately consult a physician.
When loading paper or removing jammed originals or paper, take care not to cut your hands on the edges of the originals or paper.
When removing a used toner cartridge, remove the cartridge carefully to prevent the toner from scattering and getting into your eyes or mouth. If the toner gets into your eyes or mouth, wash them immediately with cold water and immediately consult a physician.
xviii
Important Safety Instructions

Consumables

WARNING
Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire.
Do not store toner cartridges or copy paper in places exposed to open flames, as this may cause the toner or paper to ignite, resulting in burns or a fire.
When discarding used toner cartridges, put the cartridges in a bag to prevent the toner remaining inside the cartridges from scattering, and dispose of them in a location away from open flames.
CAUTION
Keep toner and other consumables out of the reach of small children. If these items are ingested, consult a physician immediately.

Other Warnings

WARNING
For cardiac pacemaker users: This product generates a low level magnetic field. If you use a cardiac pacemaker and feel abnormalities, please move away from the product and consult your doctor.
Important Safety Instructions
xix

About the Instruction Manual CD-ROM

Contents of Instruction Manual CD-ROM

Documentation kit A:
Instruction Manual CD-ROM Volume I-III
This contains the multilingual versions of the following guides.
Easy Operation Guide
• Basic Features Contains the basic operations of the Copy, Mail Box, Send, Remote UI, and Printer functions.
• To Suit Your Needs Contains the basic operation instructions, daily maintenance, and troubleshooting instructions.
Reference Guide
Contains the basic operation instructions, daily maintenance, and troubleshooting instructions.
Copying and Mail Box Guide
Contains the Copying and Mail Box function instructions.
Sending and Facsimile Guide
Contains the Sending and Facsimile function instructions.
User's Guide (This Document)
Documentation kit B:
This contains the English, French, Italian, and German versions of the following guides.
Easy Operation Guide
• Basic Features Contains the basic operations of the Copy, Mail Box, Send, Remote UI, and Printer functions.
• To Suit Your Needs Contains the basic operation instructions, daily maintenance, and troubleshooting instructions.
Reference Guide
Contains the basic operation instructions, daily maintenance, and troubleshooting instructions.
Copying and Mail Box Guide
Contains the Copying and Mail Box function instructions.
Remote UI Guide
Contains the Remote User Interface instructions.
Network Guide
Contains the Network Connectivity and setup instructions.
Documentation kit C:
Universal Send Kit CD-ROM
This contains the English, French, Italian, and German versions of the following guides.
Sending and Facsimile Guide
Contains the Sending and Facsimile function instructions.
xx
About the Instruction Manual CD-ROM

User Manual CD-ROM Menu

The User Manual CD-ROM Menu is software that enables you to select and view PDF Manuals included on the CD-ROM via your computer screen. Follow the instructions below to use the User Manual CD-ROM Menu.

System Requirements

The User Manual CD-ROM Menu can be used in the following system environments.
Windows Macintosh
Windows 98/Me Windows NT (Service Pack 3 or later)
OS
Memory The memory required to run the above operating systems
Computer A computer that can run the above operating systems
Display A resolution of 1024 x 768 pixels or higher
Windows 2000 (Service Pack 3 or later) Windows XP (Service Pack 1a) Windows Server 2003
IMPORTANT
Depending on the configuration of your computer, some functions may not operate correctly. If the PDF manual does not open from the CD-ROM Menu, open the PDF file directly from the [manuals] folder on the User Manual CD-ROM.
Mac OS 9.x Mac OS X
User Manual CD-ROM Menu
xxi

Using The CD-ROM Menu

This section describes how to use the CD-ROM Menu. When you insert the User Manual CD-ROM provided into the CD-ROM drive, the Language Selection screen is displayed. Clicking a language on this screen displays the following menu. (The sample screenshot shown here is for Windows users.)
NOTE
For Macintosh users, double-click the [START] icon to start the CD-ROM Menu. The Language Selection screen is displayed.
a BROWSE MANUAL
You can read any of the listed guides by clicking on the desired guide. After clicking on the desired guide, Acrobat Reader starts, and the PDF manual is displayed.
b RETURN
Return to the Language Selection menu.
c EXIT
Exit the CD-ROM menu.
The screen shot shown above may differ from the one you actually see, depending on the machine you are using.
xxii
User Manual CD-ROM Menu

Periodic Inspection of the Breaker

This machine has a breaker that detects excess current or leakage current. Be sure to test the breaker once or twice a month using the following procedure.
IMPORTANT
Make sure that the main power is turned ON, and the machine is neither printing nor scanning before inspecting the breaker.
If a malfunction occurs after an inspection, contact your local authorized Canon dealer.
Before the main power is turned OFF, make sure that you wait for at least 30 seconds after the last printing process is finished. Otherwise, the next print output may become dirty.

Checking the Breaker

1
Push the test button with the tip of a ball-point pen, or similar object.
IMPORTANT
Briefly push the test button.
2
The breaker lever automatically switches to the OFF (" " side) position. Confirm that the power is cut OFF.
IMPORTANT
Do not use the test button to turn the power ON and OFF.
If the breaker lever does not switch to the OFF (" " side) position, repeat step 1.
If the breaker lever does not switch to the OFF (" " side) position, despite carrying out the above procedure two or three times, contact your local authorized Canon dealer.
The breaker lever may stop between ON and OFF, depending on the type of breaker.
When the breaker lever is stopped between ON and OFF, it is in an OFF state.
I
ON
side)(
2
1
OFF
(
side)
Periodic Inspection of the Breaker
xxiii
3
Once you have confirmed that the power is OFF, press the main power switch to OFF (" " side).
4
Move the breaker lever to ON ("I" side).
IMPORTANT
If the breaker stops between ON and OFF, move the breaker lever to OFF, then back to ON.
(
ON
side)(
I
OFF
side)
4
ON
side)(
I
I
ON
side)(
3
OFF
(
side)
OFF
(
side)
5
Press the main power switch to ON ("I" side).
6
Fill in the check sheet, located on p.4-6, to document your periodic inspections of the breaker.
xxiv
Periodic Inspection of the Breaker
(
ON
side)(
I
OFF
side)
5

Before You Start Using This Machine

CHAPTER
This chapter describes what you should know before using this machine, such as parts and their functions, and how to turn ON the main power.
Installation Location and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Installation Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
What This Machine Can Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10
System Configuration and Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
External View and Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Control Panel Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Touch Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Main Power and Control Panel Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
How to Turn ON the Main Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
Things You Must Do Before Using This Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-24
Selecting the Type of Telephone Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Setting the Current Date and Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
Registering This Machine's Fax Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29
Registering Sender Names. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30
Registering the Unit's Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31
Displaying a Help Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-33
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