Canon iPF780 Series Basic Manual

Large Format Printer

Series

Basic Guide

Preface

Safety Precautions......................................................2

Manuals for this printer................................................... 6

Handling Paper

Handling rolls................................................................ 12

Handling sheets............................................................ 21

Consumables and Maintenance

Ink Tanks...................................................................... 25

Printheads.................................................................... 30

Maintenance Cartridge................................................. 37

Cleaning the Printer...................................................... 42

Printer Parts

Operations and Display Screen.................................... 46

Printer parts.................................................................. 57

Printer Relocation

Preparing to Transfer the Printer.................................. 62

Software Installation

Installing the Printer Driver (Windows)......................... 69

Installing the Printer Driver (Mac OS)........................... 71

Convenient Printer Driver Features.............................. 73

Adjustments for Better Print Quality

Adjusting the Printhead................................................ 79

Adjusting the feed amount............................................ 81

Troubleshooting

Problems Regarding Paper.......................................... 84

Printing does not start................................................... 94

The printer stops during a print job............................... 95

Problems with the printing quality................................. 96

Cannot print over a network........................................ 103

Installation problems................................................... 104

HP-GL/2 problems...................................................... 106

Other problems........................................................... 108

Error Message

Messages regarding paper......................................... 112

Messages regarding ink.............................................. 121

Messages regarding printing or adjustment................ 123

Messages regarding printheads................................. 124

Messages regarding the maintenance cartridge......... 126

Messages regarding HP-GL/2.................................... 127

Other Messages......................................................... 128

Error Messages.......................................................... 130

Manuals for this printer

Setup Guide Quick Guide

Basic Guide Electronic manual

User's Guide Electronic manual Paper Reference Guide Electronic manual

ENG

Read this manual before attempting to operate the printer. Keep this manual in a handy location for future referencing.

ver1.00 2013-11-28

Preface

Safety Precautions

Safety Precautions ........................................................................................................................................................... 2

Legal Notices ...................................................................................................................................................................... 4

Safety Precautions

Follow the warnings and precautions below to use the printer safely. Do not perform any operations or procedures other than as described in this manual. Doing so may result in unexpected accidents and can cause a fire or electrical shocks.

Printer location

Warning

• Do not set up the printer in any location exposed to alcohol, thinner, or other volatile liquids. If these substances

come into contact with electrical components inside the printer, there is a risk of fire or electrical shock.

Caution

• Never install the printer on an unstable or vibrating surface. If it falls over, this could cause personal injury.

• Never set up the printer in a location that is exposed to high humidity or large amounts of dust, or exposed to

direct sunlight, high temperature, or open flame. This could cause a fire or electrical shock. Use the printer location in an environment where temperature and humidity are within the ranges of 15 °C to 30 °C (59 °F to 86 °F) and 10 to 80% RH (with no condensation).

• Never place the printer on a heavy wool or shag carpet. The fibers may enter the printer and cause a fire.

• Keep the area around the power outlet clear of items so that you can disconnect the power cable immediately if

the printer starts operating abnormally. In the event of a printer malfunction, remove the power cable from the outlet as soon as possible to prevent fire and electrical shocks.

•

Do not install the printer near sources of strong electromagnetic fields, whether equipment that generates such fields or places where such fields occur. This could damage the printer or cause malfunction.

Power Supply

Warning

• Never handle the power cable with wet hands. Doing so may cause electrical shock.

• Insert the power cable securely and completely into the power source. If the power cable is not inserted complete-

ly, this could cause a fire or electrical shock.

• Do not use any power cable other than the one provided. This could cause a fire or electrical shock. Never use

the power cable with any other electrical device.

• Never cut the power cable or attempt to modify it, and never stretch it or bend it forcefully. Never place a heavy

object on the power cable. Damaged sections of the power cable could cause a short circuit and may cause a fire or electrical shock.

• Never connect the power cable to a power strip or any power source shared by other electrical devices. This could

cause a fire or electrical shock.

•

Never knot the power cable or wrap it around itself. This could cause a fire or electrical shock.

•

Periodically disconnect the power cable and use a dry cloth to wipe away dust that has collected on the plug and the area around the power outlet. Leaving the power cable plugged in and not cleaned for a long period, especially in an area subject to dust, oil, and humidity, could cause the insulation material to deteriorate and lead to a fire.

Safety Precautions

iPF780 Series

Basic Guide

Preface Safety Precautions

Caution

• Always grip the plug to remove the power cable from the power outlet. Pulling on the power cable could damage

the cable and lead to a fire or electrical shock.

• Never use an extension cord. This could cause a fire or electrical shock.

• Never use any power source other than 100–120 / 220–240 V AC. This could cause a fire or electrical shock. The

printer operating conditions are described below. Use the printer under the following conditions. Power supply voltage: 100–120 / 220–240 V AC Power supply frequency: 50/60 Hz

In an Emergency

Warning

• If the printer emits smoke or strange odors, continuing to use the printer may cause a fire or electrical shock.

Switch the printer off immediately and remove the power plug from the power outlet. Contact your Canon dealer or support center.

Cleaning the Printer

Warning

• For cleaning, use a cloth dampened in water. Never use flammable solvents such as alcohol, benzene, or thinner.

If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock.

Caution

• Always disconnect the power cable from the outlet before cleaning the printer. If the printer is switched on acci-

dentally, moving parts inside the printer may cause personal injuries.

Pacemakers

Warning

• This printer generates a low-level magnetic field. Anyone wearing a pacemaker who experiences discomfort while

working around the printer should leave the area. Consult a physician before continuing to work around the printer.

Moving the Printer

Caution

• Moving the printer requires at least three people, holding it on both sides and from behind. Be careful to avoid

back strain and other injuries.

• When moving the printer, firmly grasp the Carrying Handles under each side and in back. The printer may be

unsteady if you hold it at other positions, which poses a risk of injury from dropping the printer.

Printhead, Ink Tanks, and Maintenance Cartridge

Caution

• Always store consumables in a safe location out of the reach of small children. If a child licks or ingests ink acci-

dentally, seek medical assistance immediately.

• If ink accidentally gets in your eyes, immediately rinse with water.

If ink gets on your skin, immediately clean it off with soap and water. If irritation persists in your eyes or on your skin, contact a physician immediately.

• Avoid dropping or shaking printheads, ink tanks, and maintenance cartridges. Spilled ink can stain clothing and

the work area.

• Never touch the electrical contacts of the Printhead after printing. The contacts become extremely hot and can

cause minor burns.

iPF780 Series

Safety Precautions

Basic Guide

Preface Safety Precautions

3

Other

Warning

• Never disassemble the printer or attempt repairs. There are high voltage parts inside the printer that can cause a

fire or electrical shock.

• Never use flammable sprays around the printer. The gas of flammable sprays can cause a fire or electrical shock,

if it contacts high voltage points inside the printer.

• Never touch the cutting edge of Cutter Unit (a). This could cause personal injury.

Caution

• Never insert your hand into the printer while it is printing. Moving parts inside the printer can cause injuries.

• Never place anything on the printer such as small metal objects (paper clips, staples), liquids, any type of liquid

container that contains flammable liquids (alcohol, benzene, etc.). If such objects fall into the printer, this could cause a fire or electrical shock.

• To prevent a fire hazard or dangerous electric shock, if a foreign object falls into or a liquid spills into the printer,

press the Power button immediately to switch the printer off, unplug the printer power cable from the outlet, and then contact your Canon dealer or support center. If you continue to use the printer, this could cause a fire or electrical shock.

Important

• Connect the interface cable correctly. To avoid damage, before connection make sure that the shape of the cable

connector matches the connection point on the printer.

• During printing, turn on the ventilation system in the room.

• We recommend ensuring ample space for installation.

Legal Notices

FCC Regulations (U.S.A)

Canon Large Format Printer iPF780

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

Legal Notices

iPF780 Series

Basic Guide

Preface Safety Precautions

•

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for help.

Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCC Rules. Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon Park Melville, NY 11747 , U.S.A. Tel No. 1-800-652-2666

For CA, USA Only

Included battery contains Perchlorate Material - special handling may apply. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for detail.

Trademarks

•

Canon, the Canon logo, and imagePROGRAF are trademarks or registered trademarks of CANON INC.

•

Microsoft is a registered trademark of Microsoft Corporation.

•

Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.

•

Mac, Mac OS, Bonjour and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.

•

Adobe RGB, a trademark of Adobe Systems Incorporated, is color space proposed by Adobe Systems Incorporated.

Copyright

•

Unauthorized reproduction of this user manual in whole or part is prohibited.

Legal Notice

•

It is illegal to reproduce currency, bills, negotiable securities and other documents prohibited by law. Reproduction of such items may be subject to criminal prosecution.

•

It is illegal to reproduce legal certificates, licenses, travel tickets, and certain public and private documents prohibited from reproduction by law. Reproduction of such items may be subject to criminal prosecution.

•

Please note that intellectual property protected by copyright may not be reproduced without the express permission of the copyright holder except for personal or household use under limited circumstances.

iPF780 Series

Legal Notices

Basic Guide

Preface Safety Precautions

5

Manuals for this printer

Manuals for this printer ................................................................................................................................................. 6

To view the User's Guide or Paper Reference Guide ........................................................................................ 6

About This User Manual .............................................................................................................................................. 10

Manuals for this printer

This printer has the following manuals.

Name Contents Medium

Setup Guide Instructions for unpacking and setting up the printer, and for

installing the software and electronic manuals.

Printed Manuals

Quick Guide Contains information such as a guide to exchanging paper,

Ink Tank, and Printhead, and cautions for using the product safely.

Basic Guide Descriptions of basic printer operations. Electronic manuals

User's Guide Detailed instructions for using the printer.

Paper Reference Guide This guide describes about the types and specifications of the

available media on the printer.

Setup Guide Quick Guide Basic Guide User's Guide Paper Reference Guide

To view the User's Guide or Paper Reference Guide

To view the User's Guide or Paper Reference Guide, display the various manuals on the website from the links in the software installed on your computer.

•

Windows The basic instructions for displaying the User's Guide or Paper Reference Guide from the printer driver are as

follows.

1

Install the software. Note that the driver installation procedure varies depending on the type of connection.

(See "Installing the Software (Windows).") ➔P.69

2

Click start > Printers and Faxes (or Printer, Devices and Printers).

Manuals for this printer

iPF780 Series

Basic Guide

Preface Manuals for this printer

3

Right-click the printer, and then click Properties (or Printer Properties).

4

Click Preferences (or Printing Preferences) to display the Printing Preferences dialog box with the printer name added to the title.

5

Select the Support sheet and click the User Manual button.

iPF780 Series

To view the User's Guide or Paper Reference Guide

Basic Guide

Preface Manuals for this printer

7

6

To display User's Guide, click User's Guide. Alternately, to display Paper Reference Guide, click

Paper Reference Guide.

•

Mac OS The basic instructions for displaying the User's Guide or Paper Reference Guide from imagePROGRAF Print-

monitor are as follows.

1

Install the software.

(See "Installing the Software (Mac OS).")

➔P.71

2

Click System Preferences icon in the Dock.

3

Click Printers & Scanners (Print & Scan or Print & Fax).

To view the User's Guide or Paper Reference Guide

iPF780 Series

Basic Guide

Preface Manuals for this printer

4

Select the printer in the Printer list and click Options & Supplies.

5

Click Utility.

6

Click Open Printer Utility.

iPF780 Series

To view the User's Guide or Paper Reference Guide

Basic Guide

Preface Manuals for this printer

9

7

Click Support.

8

Click the User Manual button.

9

To display User's Guide, click User's Guide. Alternately, to display Paper Reference Guide, click

Paper Reference Guide.

About This User Manual

•

Symbols The following symbols are used in this user manual to indicate safety information and explanations on restric-

tions or precautions in use.

Warning Indicates warning items for which operating error poses a risk of death or serious injury. To ensure safe

use, always follow these warnings.

About This User Manual

iPF780 Series

Basic Guide

Preface Manuals for this printer

Caution Indicates caution items for which operating error poses a risk of injury. To ensure safe use, always follow

these cautions.

Important Indicates important information and restrictions that definitely are to be followed during operation. Be sure

to read this information to prevent troubles, malfunctions, or damage to equipment or property by operating errors.

Note Indicates helpful reference information and supplemental information on particular topics.

•

Button names and user interface elements Key and button names on the control panel and user interface elements in software (such as menus and but-

tons) are indicated as follows in this user manual.

Control panel buttons Example: Press the OK button.

Control panel messages Example: Head Cleaning is displayed.

Software interface items (menus and buttons)

Example: Click OK.

Keyboard keys Example: Press the Tab key.

•

Cross-reference Other pages or manuals that provide related information are indicated as follows in this user manual.

Cross-reference in the same user manual Example: see "Menu Structure." ➔ P.51

Cross-reference in related manuals Example: Refer to the Paper Reference Guide.

Other cross-reference Example: See the printer driver help.

•

Figures and software screens

•

Figures in this user manual may be different from the actual appearance of the printer in some cases.

•

Screens depicted in this user manual for the printer driver or other software may be different from the actual screens because of subsequent updates.

•

May we request

•

The information in this user manual is subject to change without notice.

•

We strive to ensure accuracy of information in this user manual, but if you notice errors or omissions, contact support center.

iPF780 Series

About This User Manual

Basic Guide

Preface Manuals for this printer

11

Handling Paper

Handling rolls

Attaching the Roll Holder to Rolls ........................................................................................................................... 12

Loading Rolls in the Printer ........................................................................................................................................ 15

Removing the Roll from the Printer ........................................................................................................................ 18

Attaching the Roll Holder to Rolls

When printing on rolls, attach the Roll Holder to the roll. Rolls have a two- or three-inch paper core. Use the correct attachment for the paper core. The printer comes equipped with the 2-Inch Paper Core Attachment installed.

Using Rolls with a 2-Inch Paper Core Using Rolls with a 3-Inch Paper Core

Holder Stopper (Left Side) Roll Holder (Right Side) Holder Stopper (Left Side) Roll Holder (Right Side)

2-Inch Paper Core Attachment No Attachment Needed 3-Inch Paper Core Attachment L 3-Inch Paper Core Attachment R

Caution

• Set the roll on a table or other flat surface so that it does not roll or fall. Rolls are heavy, and dropping a roll may

cause injury.

Important

• When handling the roll, be careful not to soil the printing surface. This may affect the printing quality. We recom-

mend wearing clean cloth gloves when handling rolls to protect the printing surface.

• Use scissors or a cutting tool to cut the edge of the roll paper if it is uneven, dirty, or has tape residue. Otherwise,

it may cause feeding problems and affect the printing quality. Be careful not to cut through any barcodes printed on the roll.

• Align the edges of the paper on both ends of the roll. Misalignment may cause feeding problems.

Note

• For details on supported sizes and types of rolls, see Paper Sizes or the Paper Reference Guide. (See "Paper

Sizes.") ➔User's Guide (See "Displaying the Paper Reference Guide.") ➔User's Guide

• To view instructions as you attach the Roll Holder, press the Navigate button. (See "How to View Instructions with

Navigate.") ➔User's Guide

Attaching the Roll Holder to Rolls

iPF780 Series

Basic Guide

Handling Paper Handling rolls

1

Lift the Holder Stopper lever (a) from the shaft side to unlock it. Holding the Holder Stopper at the position indicated (b), remove it from the Roll Holder.

2

Insert the respective attachments for the roll paper core on the Roll Holder and Holder Stopper.

•

Using rolls with a 2-inch paper core

Holder Stopper (Left Side)

Roll Holder (Right

Side)

Align the tips (a) of the 2-Inch Paper Core Attachment with the holes (b) of the Holder Stopper and insert it firmly.

No attachment is needed.

iPF780 Series

Attaching the Roll Holder to Rolls

Basic Guide

Handling Paper Handling rolls

13

•

Using rolls with a 3-inch paper core

Holder Stopper (Left Side) Roll Holder (Right Side)

Align the tips (a) of the 3-Inch Paper Core Attachment L with the holes (b) of the Holder Stopper and insert it firmly.

Align the tips (a) of 3-Inch Paper Core Attachment R with the holes (b) of the Roll Holder and insert it firmly.

3

With the edge of the roll paper facing forward as shown, insert the Roll Holder from the right of the roll. Insert it firmly until the roll touches the flange (a) of the Roll Holder, leaving no gap.

Attaching the Roll Holder to Rolls

iPF780 Series

Basic Guide

Handling Paper Handling rolls

4

Insert the Holder Stopper from the left in the Roll Holder as shown. Holding it at the position shown (b), push it firmly in until the flange (a) of the Holder Stopper touches the roll. Lock the Holder Stopper lever (c) by pushing it down toward the shaft side.

Loading Rolls in the Printer

Follow these steps to load rolls in the printer.

Note

• Before loading rolls, make sure the printer is clean inside the Top Cover and around the Ejection Guide. If these

areas are dirty, we recommend cleaning them in advance. (See "Cleaning Inside the Top Cover.") ➔ P.42

1

Press the Load button.

2

Press ▲ or ▼ to select "Load Roll Paper", and then press the OK button.

Note

• If any paper has been advanced that will not be used, a message is shown requesting you to remove it.

Press ▲ or ▼ to select Yes, and then press the OK button. Remove the paper and go to the next step.

iPF780 Series

Loading Rolls in the Printer

Basic Guide

Handling Paper Handling rolls

15

3

Positioning your hands as shown, open the Roll Cover.

4

Holding the Roll Holder flange (a), rest the Roll Holder shaft on the Roll Ledge (b). At this time, position the holder so that the R label (c) on the [W label (c) on the Roll Holder flange is aligned with the R label (d) on the printer .

Loading Rolls in the Printer

iPF780 Series

Basic Guide

Handling Paper Handling rolls

5

Holding the Roll Holder flange (a), guide the holder along the Roll Loading Slots (b) on both ends, keeping the holder level as you load it in the Roll Holder Slot.

Caution

• Do not force the Roll Holder into the printer with the right and left ends reversed. This may damage the

printer and Roll Holder.

• Do not release the flanges until the holder is loaded in the Roll Holder Slot.

• Be careful not to pinch your fingers between the Roll Loading Slots (b) and the Roll Holder shaft (c) when

loading rolls.

6

Advance the roll to insert the leading edge in the Paper Feed Slot (a) until you hear a tone.

Important

• Be careful not to soil the printing surface of roll paper as you insert it in the slot. This may affect the

printing quality. We recommend wearing clean cloth gloves when handling rolls to protect the printing surface.

• If the paper is wrinkled or warped, straighten it out before loading it.

•

Load paper straight so it is not fed askew.

7

Once paper feeding starts, you will need to do the following, based on the ManageRemainRoll setting and the barcode printed on rolls. (See "Keeping Track of the Amount of Roll Paper Left.")

➔User's Guide

ManageRemainRoll

Barcodes Printer Operation After the Paper is Fed

Off Printed A menu for selection of the type of paper is automatically shown on the Display Screen.

Press ▲ or ▼ to select the type of paper, and then press the OK button.

Not printed

On Printed The type and amount of paper left is automatically detected based on the barcode printed on the roll.

There is no need to specify the type and length of the paper.

iPF780 Series

Loading Rolls in the Printer

Basic Guide

Handling Paper Handling rolls

17

ManageRemainRoll

Barcodes Printer Operation After the Paper is Fed

On

Not printed

A menu for selection of the paper type and length is automatically shown on the Display Screen. Press ▲ or ▼ to select the type and length of paper loaded, and then press the OK button.

Note

• For details on types of paper to select, see the Paper Reference Guide. (See "Displaying the Paper Ref-

erence Guide.") ➔User's Guide

8

Holding it at the positions indicated, close the Roll Cover.

Note

• Cut the edge of the roll after the paper is advanced if it is soiled or if there are cuts from scissors or the

blade after removing creased edges. (See "Specifying the Cutting Method for Rolls.") ➔ User's Guide

Removing the Roll from the Printer

Remove rolls from the printer as follows.

Note

• If you need to cut the roll, see "Specifying the Cutting Method for Rolls." ➔ User's Guide

1

On the Tab Selection screen of the Control Panel, press ◀ or ▶ to select the Paper tab ( ).

Note

• If the Tab Selection screen is not displayed, press the Menu button.

2

Press the OK button. The Paper Menu is displayed.

3

Press ▲ or ▼ to select Eject Paper, and then press the OK button.

Removing the Roll from the Printer

iPF780 Series

Basic Guide

Handling Paper Handling rolls

4

Press ▲ or ▼ to select Yes, and then press the OK button. The roll is now rewound and ejected.

Caution

•

If you have selected ManageRemainRoll > On in the Control Panel menu, a barcode is printed on the leading edge of the roll. Do not remove the roll before the barcode is printed. You will be unable to keep track of the amount of roll paper left. (See "Keeping Track of the Amount of Roll Paper Left.") ➔ User's Guide

5

Positioning your hands as shown, open the Roll Cover.

6

Using both hands, rotate the Roll Holder toward the back to rewind the roll.

iPF780 Series

Removing the Roll from the Printer

Basic Guide

Handling Paper Handling rolls

19

7

Holding the Roll Holder flange (a), remove the holder from the Roll Holder Slot.

Note

• For instructions on removing the Roll Holder from rolls, see "Removing the Roll Holder from

Rolls." ➔User's Guide

8

Holding it at the positions indicated, close the Roll Cover.

Note

• To load new roll paper in the printer at this point, see "Loading Rolls in the Printer." ➔ P.15

Removing the Roll from the Printer

iPF780 Series

Basic Guide

Handling Paper Handling rolls

Handling sheets

Loading Sheets in the Printer .................................................................................................................................... 21

Removing Sheets ............................................................................................................................................................ 23

Loading Sheets in the Printer

Follow these steps to load sheets in the printer.

Important

• One sheet of paper can be loaded in the Paper Feed Slot at a time. Do not load more than one sheet at a time.

This may cause paper jams.

• Before feeding paper or printing, make sure the sheet is flat against the Roll Cover. The sheet may jam if it curls

before feeding or printing and the trailing edge drops toward the front.

• Paper that is wrinkled or warped may jam. If necessary, straighten the paper and reload it.

• Load the paper straight. Loading paper askew will cause an error. (See "Paper is crooked..") ➔ P.117

Note

• Store unused paper in the original package, away from high temperature, humidity, and direct sunlight.

1

Select sheets as the paper source.

•

If a print job was received Sheets are automatically selected, and the media type and size specified by the print job are shown on

the Display Screen. Go to the next step.

•

If no print job was received

1.

Press the Load button.

2.

Press ▲ or ▼ to select "Load Cut Sheet", and then press the OK button.

Note

• If any paper has been advanced that will not be used, a message is shown requesting you to remove it.

Press ▲ or ▼ to select Yes, and then press the OK button. Remove the paper and go to the next step.

iPF780 Series

Loading Sheets in the Printer

Basic Guide

Handling Paper Handling sheets

21

2

Slide the Width Guide (a) to align it with the mark for the size of paper you will load.

3

Load a single sheet printing-side up in the Paper Feed Slot, with the right edge aligned with the Paper Alignment Guide (a) to the right of the Roll Cover. Insert the paper until the leading edge makes contact and you hear a tone.

Loading Sheets in the Printer

iPF780 Series

Basic Guide

Handling Paper Handling sheets

4

Move the Width Guide (a) carefully to match the size of paper loaded. Set the Width Guide against the edge of the paper to prevent the paper from becoming crooked or wrinkled.

5

Press the OK button.

•

If a print job was received The printer now starts printing the print job.

•

If no print job was received A menu for selection of the type of paper is automatically shown on the Display Screen. Press ▲ or ▼ to select the type of paper, and then press the OK button. The printer now starts feeding the paper.

Note

• Refer to Paper Reference Guide for details on type of paper to select. (See "Displaying the Paper Refer-

ence Guide.") ➔User's Guide

Removing Sheets

Remove sheets from the printer as follows.

1

On the Tab Selection screen of the Control Panel, press ◀ or ▶ to select the Paper tab ( ).

Note

• If the Tab Selection screen is not displayed, press the Menu button.

iPF780 Series

Removing Sheets

Basic Guide

Handling Paper Handling sheets

23

2

Press the OK button. The Paper Menu is displayed.

3

Press ▲ or ▼ to select Eject Paper, and then press the OK button.

4

Press ▲ or ▼ to select Yes, and then press the OK button. The paper is ejected from the front of the printer.

5

Holding the paper, push the Release Lever back and remove the sheet.

6

Pull the Release Lever forward.

Removing Sheets

iPF780 Series

Basic Guide

Handling Paper Handling sheets

Consumables and Maintenance

Ink Tanks

Replacing Ink Tanks

Compatible ink tanks

For information on the compatible ink tanks for this printer, see "Ink Tanks."

➔User's Guide

Replacement ink tanks in 130 ml (4.4 fl oz) and 300 ml (10.2 fl oz) capacities are supported.

Note

• Depending on the color, you can also use ink tanks of different capacities.

Precautions when handling ink tanks

Take the following precautions when handling ink tanks.

Caution

• For safety, keep ink tanks out of the reach of children.

• If ink is accidentally ingested, contact a physician immediately.

Important

• There may be ink around the ink supply section of ink tanks you removed. Handle ink tanks carefully during re-

placement. The ink may stain clothing.

• Do not install used ink tanks in another model of printer.

This will prevent correct ink level detection, which may damage the printer or cause other problems.

• We recommend using up an Ink Tank in the course of printing within six months after breaking the seal. Printing

quality may be affected if you use older ink tanks.

• Do not leave the printer without ink tanks installed for extended periods (a month or more). Residual ink may

become clogged inside the printer and affect printing quality.

Confirm the message

When the ink level becomes low, a message is displayed on the Display Screen. According to the message, replace the ink tank or prepare a new ink tank. (See "When to Replace Ink

Tanks.")

➔User's Guide

If a message requests you to replace an Ink Tank, press the OK button. In this case, you can skip the step Access the menu for ink tank replacement. Follow the instructions in Remove the ink tanks.

iPF780 Series

Replacing Ink Tanks

Basic Guide

Consumables and Maintenance Ink Tanks

25

Important

• Do not remove an Ink Tank during initialization immediately after turning on the printer, or during printhead clean-

ing. Ink may leak out.

Note

• Ink Tank replacement is possible even during printing, when print jobs are being canceled, or when paper is being

advanced.

Access the menu for Ink Tank replacement

1

On the Tab Selection screen of the Control Panel, press ◀ or ▶ to select the Ink tab ( ).

Note

• If the Tab Selection screen is not displayed, press the Menu button.

2

Press the OK button. The Ink Menu is displayed.

3

Press ▲ or ▼ to select Rep. Ink Tank, and then press the OK button. A message on the Display Screen requests you to open the Ink Tank Cover.

Remove the Ink Tank

1

Open the Ink Tank Cover and check the ink lamps. Ink lamps flash when there is little ink left.

2

Press the tip of the Ink Tank Lock Lever of the color for replacement horizontally and pull the Ink Tank Lock Lever up to open it.

Replacing Ink Tanks

iPF780 Series

Basic Guide

Consumables and Maintenance Ink Tanks

3

Hold the Ink Tank by the grips and remove it. Press the OK button.

Important

• Do not turn off the printer while the Ink Tank is removed.

It may cause the interior of the Ink Tank Cover to become soiled.

•

If there is still ink in the Ink Tank you removed, store it with the ink holes (a) facing up. Otherwise, ink may leak and cause stains. Put the Ink Tank in a plastic bag and seal it.

Note

• Dispose of used ink tanks according to local regulations.

Installing Ink Tanks

1

Before opening the pouch, gently agitate the Ink Tank once or twice. Agitate the ink in the Ink Tank by slowly rotating the Ink Tank upside-down and right side up repeatedly.

Important

• After installing an ink tank, do not remove and shake it. Doing so may cause the ink to leak out.

• If you do not agitate the Ink Tank, the ink may settle, which may affect printing quality.

iPF780 Series

Replacing Ink Tanks

Basic Guide

Consumables and Maintenance Ink Tanks

27

2

Open the pouch and remove the Ink Tank.

Important

• Never touch the ink holes or electrical contacts. This may cause stains, damage the Ink Tank, and affect

printing quality.

3

Press the OK button and install the Ink Tank into the holder as shown, with the ink holes facing down.

Important

•

Ink tanks cannot be installed in the holder if the color or orientation is incorrect. If the Ink Tank does not fit in the holder, do not force it in. Check the Ink Tank serial number, the Ink Color Label, the color of the Ink Tank, and the orientation of the Ink Tank before reinstalling it. Forcing the Ink Tank into the holder may damage the printer.

4

Push the Ink Tank Lock Lever closed until it clicks into place.

Replacing Ink Tanks

iPF780 Series

Basic Guide

Consumables and Maintenance Ink Tanks

Important

•

Do not push the Ink Tank in by hand. Forcing the Ink Tank into the holder may damage the printer.

•

If a 130 ml (4.4 fl oz) ink tank is installed facing the wrong direction, the rotating part of the Ink Tank Lock Lever come out of place. If this happens, open the Ink Tank Lock Lever to return it to the proper position.

5

Make sure the Ink Lamp is lit in red.

Note

• If the Ink Lamp is not lit, reinstall the tank.

6

Close the Ink Tank Cover.

iPF780 Series

Replacing Ink Tanks

Basic Guide

Consumables and Maintenance Ink Tanks

29

Printheads

Replacing the Printhead

When to replace the Printhead

Replace the Printhead in the following situations.

•

If the printing quality does not improve even after one or two cycles of Head Cleaning B from the printer menu

•

If the Display Screen indicates "Open top cover and replace the printhead."

•

If your Canon dealer has advised you to replace the Printhead

Compatible printheads

For information on compatible printheads, see "Printhead."

➔User's Guide

Precautions when handling the Printhead

Take the following precautions when handling the Printhead.

Caution

• For safety, keep the Printhead out of the reach of children.

• If ink is accidentally ingested, contact a physician immediately.

• Do not touch the Printhead immediately after printing. The Printhead becomes extremely hot, and there is a risk of

burns.

Important

• There may be ink around the nozzles of the Printhead you remove. Handle the Printhead carefully during re-

placement. The ink may stain clothing.

• Do not open the Printhead pouch until immediately before installation. After removing the Printhead from the

pouch, install it right away. If the Printhead is left after the pouch is opened, the nozzles may dry out, which may affect printing quality.

Access the menu for Printhead replacement

Caution

• When replacing the Printhead immediately after printing, wait a few minutes before replacing it. The metal parts of

the Printhead become hot during printing, and there is a risk of burns from touching these parts.

Important

• Your hands may become dirty during Printhead replacement. Use the gloves provided with the new Printhead for

replacement.

Note

• Prepare a new Ink Tank when ink levels are low.

1

On the Tab Selection screen of the Control Panel, press ◀ or ▶ to select the Settings/Adj. tab (

).

Replacing the Printhead

iPF780 Series

Basic Guide

Consumables and Maintenance Printheads

Note

• If the Tab Selection screen is not displayed, press the Menu button.

2

Press the OK button. The Set./Adj. Menu is displayed.

3

Press ▲ or ▼ to select Maintenance, and then press the OK button.

4

Press ▲ or ▼ to select Replace P.head, and then press the OK button. Ink begins being drawn in. When it finishes, instructions are displayed on the Display Screen.

Replace the Printhead

1

Open the Top Cover. Instructions are now shown on the Display Screen regarding Printhead replacement.

Important

• During Printhead replacement, do not move the Carriage from the position indicated. If you accidentally

move the Carriage, you will hear a warning tone, and Printhead replacement is no longer possible. If you move the Carriage by mistake, close the Top Cover. The Carriage will be moved to the position as indicated.

iPF780 Series

Replacing the Printhead

Basic Guide

Consumables and Maintenance Printheads

31

2

If the Printhead Fixer Cover or Printhead Fixer Lever is dirty, use a damp cloth that you have wrung out completely to wipe it clean.

Important

•

Do not touch the Linear Scale (a) or Carriage Shaft (b). Touching these parts may damage them.

•

Never touch the metal contacts of the Carriage. This may damage the printer.

Replacing the Printhead

iPF780 Series

Basic Guide

Consumables and Maintenance Printheads

3

Pull the Printhead Fixer Lever forward all the way to open it completely.

4

Pull up the Printhead Fixer Cover to open it completely.

5

Remove the Printhead and press the OK button.

Note

• Dispose of the used Printhead in accordance with local regulations.

iPF780 Series

Replacing the Printhead

Basic Guide

Consumables and Maintenance Printheads

33

6

Holding the new Printhead by the grips (a), remove it from the pouch.

Important

• When handling the Printhead, always hold it by the grips (a). Never touch the nozzles (b) or metal con-

tacts (c). This may damage the Printhead and affect printing quality.

•

Never touch the ink supply section (d). This may cause printing problems.

7

While firmly holding the Printhead you have removed, use your other hand to remove the orange Protective Part (a). Squeeze the grips (c) of Protective Part (b) and pull it down to remove it.

Important

• The inside surface of the Protective Part (a) and Protective Part (b) is coated with ink to protect the noz-

zles. Be careful not to touch these surfaces when removing the caps.

• The Printhead contains ink to protect the nozzles. We recommend removing Protective Part (b) as you

hold it over the Printhead package or safely out of the way to avoid spilling ink and staining your clothes or the surrounding area. If ink accidentally spills, wipe off the ink with a dry cloth.

• If you need to put a Printhead somewhere temporarily before installation, do not keep the nozzles and

metal contacts facing down. If the nozzles or metal contacts are damaged, it may affect the printing quality.

• Do not reattach the removed Protective Part. Dispose of these materials in accordance with local regula-

tions.

Replacing the Printhead

iPF780 Series

Basic Guide

Consumables and Maintenance Printheads

8

With the nozzles facing down and the metal contacts toward the back, insert the Printhead into the Carriage. Carefully push the printhead firmly into the Carriage, ensuring that the nozzles and metal contacts do not touch the carriage.

9

Pull the Printhead Fixer Cover down toward the front to lock the Printhead in place.

10

Push the Printhead Fixer Lever toward the back of the printer until it clicks.

11

Close the Top Cover. Ink now fills the system.

iPF780 Series

Replacing the Printhead

Basic Guide

Consumables and Maintenance Printheads

35

Important

• While ink is being filled, definitely do not remove the Ink Tank or Maintenance Cartridge. Ink may leak

out.

Note

• After Printhead has been replaced and filled with ink, Head Posi. Adj. ( Auto(Advanced) ) is performed

if you have selected Rep.P.head Print > On in the Control Panel menu. (See "Menu Set-

tings.") ➔User's Guide

In this case, follow the instructions on the Display Screen for Printhead adjustment. If Rep.P.head Print is Off, perform Head Posi. Adj. ( Auto(Advanced) ) yourself. (See "Automatic Ad-

justment to Straighten Lines and Colors.") ➔ P.79

Replacing the Printhead

iPF780 Series

Basic Guide

Consumables and Maintenance Printheads

Maintenance Cartridge

Replacing the Maintenance Cartridge

Compatible maintenance cartridges

For information on compatible maintenance cartridges, see "Maintenance Cartridge."

➔User's Guide

Precautions when handling the Maintenance Cartridge

Take the following precautions when handling the Maintenance Cartridge.

Caution

• For safety, keep the Maintenance Cartridge out of the reach of children.

• If ink is accidentally ingested, contact a physician immediately.

Important

• Do not remove the Maintenance Cartridge except to replace it. Ink may leak out.

• Do not remove an Maintenance Cartridge during initialization immediately after turning on the printer, during

Printhead cleaning, while ink is being drawn out, or during initialization immediately after replacing the Maintenance Cartridge. The Maintenance Cartridge may become damaged or ink may leak out.

• To prevent ink from leaking from a used Maintenance Cartridge, avoid dropping the cartridge or storing it at an

angle. Otherwise, ink may leak and cause stains.

• Ink adheres to the top of the Maintenance Cartridge after it has been used. Handle the Maintenance Cartridge

carefully during replacement. The ink may stain clothing.

Confirm the message

When the Maintenance Cartridge is almost empty, a message is shown on the Display Screen. According to the message, replace the Maintenance Cartridge or prepare a new Maintenance Cartridge. (See "When to Replace the

Maintenance Cartridge.")

➔User's Guide

If a message is displayed requesting Maintenance Cartridge replacement, you can skip the step Access the menu for Maintenance Cartridge replacement. Follow the instructions in Replace the Maintenance Cartridge.

iPF780 Series

Replacing the Maintenance Cartridge

Basic Guide

Consumables and Maintenance Maintenance Cartridge

37

Access the menu for Maintenance Cartridge replacement

1

On the Tab Selection screen of the Control Panel, press ◀ or ▶ to select the Settings/Adj. tab ( ).

Note

• If the Tab Selection screen is not displayed, press the Menu button.

2

Press the OK button. The Set./Adj. Menu is displayed.

3

Press ▲ or ▼ to select Maintenance, and then press the OK button.

4

Press ▲ or ▼ to select Repl. maint cart, and then press the OK button. A message on the Display Screen advises you to open the Maintenance Cartridge Cover.

Replace the Maintenance Cartridge

1

Open the box, remove the plastic bag and packaging material, and take out the Maintenance Cartridge.

Important

•

Never touch the metal contacts (a). This may damage the Maintenance Cartridge.

Replacing the Maintenance Cartridge

iPF780 Series

Basic Guide

Consumables and Maintenance Maintenance Cartridge

2

At this point, open the Maintenance Cartridge Cover.

3

Hold the used Maintenance Cartridge by the grip (a) with one hand and put your other hand under the Maintenance Cartridge to hold it firmly on the bottom, keeping it level as you pull it out.

Important

• Used Maintenance Cartridges are heavy. Always grasp the cartridge firmly and keep the cartridge level

during removal and storage. If you drop a used Maintenance Cartridge or store it at an angle, ink may leak and cause stains.

• The remaining Maintenance Cartridge capacity is recorded on each printer. Do not install a used Mainte-

nance Cartridge in another printer.

4

Keep the used Maintenance Cartridge level as you put it in the plastic bag. Expel excess air from the plastic bag and seal the zipper.

iPF780 Series

Replacing the Maintenance Cartridge

Basic Guide

Consumables and Maintenance Maintenance Cartridge

39

5

Confirm the Maintenance Cartridge is right-side up, put it in the box with the packaging material attached, and store it so that it stays level.

Important

• Always put the used Maintenance Cartridge back in the box and store the box on a flat surface. Also,

seal the zipper thoroughly. Otherwise, ink may leak and cause stains.

Note

• Put the used Maintenance Cartridge in the plastic bag of the new cartridge, and dispose of it in accord-

ance with local regulations.

6

Keeping the new Maintenance Cartridge level, insert it all the way in. The printer now initializes the Maintenance Cartridge.

Important

• Do not remove the Maintenance Cartridge during initialization immediately after replacing the Mainte-

nance Cartridge. The Maintenance Cartridge may become damaged.

Replacing the Maintenance Cartridge

iPF780 Series

Basic Guide

Consumables and Maintenance Maintenance Cartridge

7

Close the Maintenance Cartridge Cover.

Note

• If you did not perform the operation in Access the menu for Maintenance Cartridge replacement, this

is the end of the procedure and you do not need to press the OK key in the next step.

8

Press the OK button.

iPF780 Series

Replacing the Maintenance Cartridge

Basic Guide

Consumables and Maintenance Maintenance Cartridge

41

Cleaning the Printer

Cleaning Inside the Top Cover .................................................................................................................................. 42

Cleaning the Printhead ................................................................................................................................................. 44

Cleaning Inside the Top Cover

Clean inside the Top Cover about once a month to maintain better printing quality and help prevent problems. Also clean inside the Top Cover in the following situations to ensure optimal operation.

•

If the printed surface or the underside of paper is dirty after printing

•

After you have used up a roll

•

After borderless printing

•

After printing on small paper

•

After printing on paper that generates a lot of cutting debris

•

If you have replaced the roll

•

After printing on paper that generates a lot of paper dust

•

After printing on adhesive paper

Important

• If the Platen inside the Top Cover becomes dirty, it may soil the underside of paper. We recommend cleaning the

Platen after borderless printing or printing on small paper.

• If the Ejection Guide is dirty, it may soil the edge of the paper when the paper is cut. We recommend cleaning the

Ejection Guide even if it does not appear dirty, because it may actually be covered with paper dust.

• Printing on adhesive paper may leave adhesive on the Platen, Paper Retainer, or other parts. To prevent paper

jams, we recommend cleaning inside the Top Cover after printing.

1

Open the Top Cover.

Cleaning Inside the Top Cover

iPF780 Series

Basic Guide

Consumables and Maintenance Cleaning the Printer

2

If paper dust has accumulated in the Vacuum holes (a) on the Platen or in the Borderless Printing Ink Grooves (b), use the Cleaning Brush (c), provided with the printer, to wipe it away.

Note

• If the Cleaning Brush is dirty, rinse it in water.

3

Using a damp cloth that you have wrung out completely, wipe inside the Top Cover to clean it. Wipe away any ink residue on the Platen as a whole (a), the Paper Retainer (b), Borderless Printing Ink Grooves (c), and Ejection Guide (d).

Warning

• Never use flammable solvents such as alcohol, benzene, or thinner. If these substances come into con-

tact with electrical components inside the printer, there is a risk of fire or electrical shock.

iPF780 Series

Cleaning Inside the Top Cover

Basic Guide

Consumables and Maintenance Cleaning the Printer

43

Important

• Do not use a dry cloth to wipe inside the Top Cover. This may create a static charge, which may attract

dust and affect the printing quality.

•

Do not touch the Linear Scale (a) or Carriage Shaft (b). This may stain your hands and damage the printer.

Note

•

When cleaning between the Platen and Ejection Guide, use a damp cloth that you have wrung out completely to wipe over the Output Tray and along grooves.

4

Close the Top Cover.

Cleaning the Printhead

If printing is faint, cleaning the Printhead may improve results. Choose one of two Printhead cleaning modes ( Head Cleaning A or Head Cleaning B ), depending on the problem to resolve.

•

Head Cleaning A

Cleaning the Printhead

iPF780 Series

Basic Guide

Consumables and Maintenance Cleaning the Printer

Use this mode if printing is faint or contains foreign substances. This method of cleaning consumes the least amount of ink.

•

Head Cleaning B

Use this mode if no ink is ejected at all, or if Head Cleaning A does not solve the problem.

Important

• Do not remove the Maintenance Cartridge or ink tanks during either Head Cleaning A or Head Cleaning B.

Ink may leak or an error may occur.

• If printing does not improve even if you execute Head Cleaning B, try repeating Head Cleaning B once or twice.

If this still does not improve printing, the Printhead may have reached the end of its useful life. Contact your Canon dealer for assistance.

Note

• By default, nozzles are checked at fixed intervals.

Configure the settings on the Control Panel menu in Nozzle Check.

(See "Menu Settings.") ➔User's Guide

Perform cleaning as follows.

1

On the Tab Selection screen of the Control Panel, press ◀ or ▶ to select the Settings/Adj. tab (

).

Note

• If the Tab Selection screen is not displayed, press the Menu button.

2

Press the OK button. The Set./Adj. Menu is displayed.

3

Press ▲ or ▼ to select Maintenance, and then press the OK button.

4

Press ▲ or ▼ to select Head Cleaning, and then press the OK button.

5

Press ▲ or ▼ to select Head Cleaning A or Head Cleaning B, and then press the OK button. Head cleaning is now executed.

6

Print a test pattern to check the nozzles, and determine whether cleaning has cleared the nozzles. (See

"Checking for Nozzle Clogging.")

➔User's Guide

iPF780 Series

Cleaning the Printhead

Basic Guide

Consumables and Maintenance Cleaning the Printer

45

Printer Parts

Operations and Display Screen

Control Panel .................................................................................................................................................................... 46

Menu Operations ............................................................................................................................................................ 48

Menu Structure ............................................................................................................................................................... 51

Control Panel

a

Display Screen Shows printer menus, as well as the printer status and messages.

b

Data Lamp (green)

•

Flashing During printing, the Data lamp flashes when the printer is receiving or processing print jobs. Otherwise,

this lamp flashes when the print job is paused or the printer is updating the firmware.

•

Off There are no active print jobs when the Data lamp is off.

c

Message Lamp (orange)

•

On A warning message is displayed.

•

Flashing An error message is displayed.

•

Off The printer is off or is operating normally.

d

Power button (green)

Turns the printer on and off. (See "Turning the Printer On and Off.")

➔User's Guide

The Power button is lit when the printer is on or in Sleep mode.

Control Panel

iPF780 Series

Basic Guide

Printer Parts Operations and Display Screen

e

Stop button

Cancels print jobs in progress and ends the ink drying period.

f

Navigate button

Enables you to check instructions for loading and removing paper or replacing ink tanks or printheads, as well as other operations. (See "How to View Instructions with Navigate.")

➔User's Guide

g

Arrow buttons

•

◀ button Press this button on the Tab Selection screen to move to another tab. In menu items requiring numerical input, press this button to move to another digit.

•

▲ button

Press this button in the menu to move to another item. In menu items requiring numerical input, press this button to increment the number.

•

▶ button Press this button on the Tab Selection screen to move to another tab. In menu items requiring numerical input, press this button to move to another digit.

•

▼ button

Press this button in the menu to move to another item. In menu items requiring numerical input, press this button to decrement the number.

h

OK button

Press this button on the Tab Selection screen to display the menu of the tab shown.

Pressing this button in menu items of each tab for which is displayed at left will move to the lower level of the menu item, enabling you to execute menu commands or set menu values. Also press this button if the Display Screen indicates to press the OK button.

i

Back button

Displays the screen before the current screen.

j

Menu button Displays the Tab Selection screen. (See "Menu Settings.")

➔User's Guide

k

Load button

Press this button when loading or replacing paper.

(See "Loading Rolls in the Printer.") ➔P.15 (See "Loading Sheets in the Printer.")

➔P.21

l

Feed button

Pressing this button when rolls are loaded enables you to reposition the paper. (See "Feeding Roll Paper Man-

ually.")

➔User's Guide

m

Cut button Pressing this button when rolls are loaded cuts the paper, if you have specified Automatic or Eject in Cutting

Mode in the Control Panel menu. (See "Specifying the Cutting Method for Rolls.")

➔User's Guide

n

Cut Sheet lamp (green)

Lit when sheets are selected as the paper source.

o

Roll Media lamp (green)

Lit when rolls are selected as the paper source.

Note

• To recover from Sleep mode, any button can be pressed except the Power button.

iPF780 Series

Control Panel

Basic Guide

Printer Parts Operations and Display Screen

47

Menu Operations

To view available menus organized on tabs, select a tab on the Tab Selection screen and press the OK button. For details, see "Menu Settings."

➔User's Guide

•

When the Ink tab is selected and the OK button is pressed

Note

• If the Tab Selection screen is not displayed, pressing OK will not display menus.

Menus can be selected after you resolve the problem.

Simply press buttons on the Control Panel to access menus on various tabs from the Tab Selection screen and set or execute Menu items. The following section describes menu operations and how they are presented in this User Manual.

•

Accessing menus ➔P.48

•

Specifying menu items ➔P.49

•

Specifying numerical values ➔P.49

•

Executing menu commands ➔P.50

Accessing menus

Printer menus are grouped by function. Menus are displayed with the upper line selected. You can use the buttons on the Control Panel to access each menu.

•

Press Back to access a higher menu in the menu list, and press OK to access a lower one. If not all menu items are displayed, hold down ▲ or ▼ to scroll through higher and lower menu items. Items you select are highlighted.

Menu Operations

iPF780 Series

Basic Guide

Printer Parts Operations and Display Screen

The scroll bar at right indicates the current position in the overall menu.

•

Lower menus are available if is displayed at right next to the second and subsequent rows. To access the lower menus, select the menu and press the OK button.

Specifying menu items

Menu items can be set as follows.

1

Press ▲ or ▼ to select the desired setting, and then press the OK button.

After two seconds, the display reverts to the upper level menu.

Note

• If a confirmation message is displayed regarding the setting you entered, follow the on-screen instruc-

tions.

Specifying numerical values

Follow these steps to enter numbers. In this example, network settings items are entered.

1

Press the ◀ or ▶ button to move to the next field for input.

2

Press the ▲ or ▼ button to enter the value.

Note

• Hold down ▲ or ▼ to increase or decrease the value continuously.

iPF780 Series

Menu Operations

Basic Guide

Printer Parts Operations and Display Screen

49

3

Repeat steps 1 and 2 to complete the settings, and then press the OK button.

Note

• If a confirmation message is displayed regarding the setting you entered, follow the on-screen instruc-

tions.

Executing menu commands

Menu commands can be executed as follows.

1

Press ▲ or ▼ to select the action to execute, and then press the OK button. The menu command is now executed.

Menu Operations

iPF780 Series

Basic Guide

Printer Parts Operations and Display Screen

Menu Structure

The menu structure is shown categorized by tab. The * on the right side of an item indicates the default value. The printer menu is classified into regular menu items available when no print job is in progress and menu during printing items only available while printing is in progress. see "Printer Menu Operations."

➔User's Guide

Regular menu Menu during printing

Paper Menu Not displayed

Ink Menu The same Ink Menu as normal is displayed.

Job Menu The same Job Menu as normal is displayed.

Set./Adj. Menu A limited Set./Adj. Menu containing the following items is displayed.

•

Adj. Fine Feed(*1)

•

Printer Info

*1: Only displayed in the menu during printing. Not displayed in the regular menu.

For instructions on menu operations, see "Menu Operations." ➔P.48 For details on menu items, see "Menu Settings."

➔User's Guide

Paper Menu

The Paper Menu is not displayed during printing.

First Level Second Level Third Level Fourth Level Fifth Level

Load Paper Roll Paper | Cut Sheet

Eject Paper

Chg. Paper Type(*1) Roll Paper (The paper type is displayed here.) (*1)

Cut Sheet (The paper type is displayed here.) (*1)

Chg. Paper Size Sheet Size (The size of paper is displayed here.) (*2)

CustomPaperSize (Set the length and width)

Roll Length(*3) (Set the length)

Roll Width(*4) (Set the width)

ManageRemainRoll Off* | On

Paper Details (The paper type is

displayed here.) (*1)

Lowest | Super Low

Skew Check Lv. High Accuracy | Standard* | Loose | Off

Cutting Mode(*6) Automatic | Eject | Manual

Cut Speed Fast | Standard | Slow

Trim Edge First Automatic | Off | On (Preset Len) | On(Input

Length) | Manual

CutDustReduct. Off | On

VacuumStrngth Automatic* | Strongest | Strong | Standard |

Weak | Weakest

Scan Wait Time Dry time Off* | 1 sec. | 3 sec. |

5 sec. | 7 sec. | 9 sec.

Area(*5) Entire area* | Lead-

ing edge

Roll DryingTime Off | 30 sec. | 1 min. | 3 min. | 5 min. | 10 min. |

30 min. | 60 min.

NearEnd RollMrgn 3mm | 20mm

NearEnd Sht Mrgn 3mm | 20mm

BordlessOversize Standard* | Little

Width Detection Off | On*

Return Defaults

iPF780 Series

Menu Structure

Basic Guide

Printer Parts Operations and Display Screen

51

First Level Second Level Third Level Fourth Level Fifth Level

Paper Details

Keep Paper Type Off* | On

*1: For information on the types of paper the printer supports, refer to the Paper Reference Guide. (See "Displaying the Paper

Reference Guide.") ➔User's Guide Types of paper in the printer driver and related software (as well as on the Control

Panel ) are updated when you install the printer driver from the User Software CD-ROM or if you update paper information

with the Media Configuration Tool. (See "Updating paper information.") ➔ User's Guide *2: For information on the sizes of paper the printer supports, see "Paper Sizes." ➔ User's Guide *3: Available only if ManageRemainRoll is On. *4: Available only if Width Detection is Off. *5: Leading edge is not available as a setting option in the Paper Detailed Settings dialog box of the printer driver. *6: see "Specifying the Cutting Method for Rolls." ➔ User's Guide

Ink Menu

First Level

Rep. Ink Tank

Head Cleaning A

Job Menu

First Level Second Level Third Level Fourth Level Fifth Level

Job Log(*1)

(Choose from information about the latest three print jobs.)

Document Name

User Name

Page Count

Job Status OK | CANCELED

Print Start Time yyyy/mm/dd

hh:mm:ss

Print End Time yyyy/mm/dd

hh:mm:ss

Print Time xxxsec.

Print Size xxxxxxxxsq.mm

Media Type

Interface USB | Network

Ink Consumed Tot.Ink Consumed xxx.xxx ml

(The ink color is displayed here.)

xxx.xxx ml

Print settings

Head Height

Temp./Humidity

Adjustment req.

Print Job Log

Pause Print Off* | On

*1: Restrictions apply if a password is configured using Change Password in the Admin. Menu. Viewing is possible for administrators only.

Menu Structure

iPF780 Series

Basic Guide

Printer Parts Operations and Display Screen

Set./Adj. Menu

Limited items are displayed during printing. The displayed items are indicated by annotations.

First Level

Second Lev-

el

Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level

Palette

Adjust Printer

Head Posi. Adj.

Auto(Standard) | Auto(Advanced) | Manual(*1)

Head Inc. Adj.

Feed Priority

Adj. Priori-tyAutomatic* | Print Quality | Print Length

Adj. Quality(*2)

Auto(GenuinePpr) | Auto(OtherPaper) | Manual

Adjust Length(*3)

AdjustmentPrint

A:High | B:Standard/Draft

Change Settings

A:High | B:Standard/Draft

Maintenance

Head Cleaning

Head Cleaning A | Head Cleaning B

Nozzle Check

Replace P.head

Repl. maint cart

Head Info

GL2 Replot

GL2 BufferClear

GL2 Settings

Quality Manager

Color Mode

Print Quali-tyFast | Standard* | High

Input Resolution

600dpi* | 300dpi

Print (Economy)

Off* | On

Paper Manager

Paper Source

Automatic* | Roll Paper | Cut Sheet

Margin 3mm(Standard)* |

5mm

Conserve Paper

Off* | On

Auto Rotate

Off* | On

Line & Pen Manager

Enable merge

Off* | On

Pen Setup Select Pa-

lette

Software* | Palette A | Palette B | Factory

Define Palette

Palette A (Select the

pen number)

Width (Indicates

the value of Width )

Color 0～255

Line Attributes

No Setting | Circle Setting

iPF780 Series

Menu Structure

Basic Guide

Printer Parts Operations and Display Screen

53

First Level

Second Lev-

el

Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level

Palette B (Select the

pen number)

(Indicates Width, Color, and Line Attributes )

(Specify the values of Width, Color, and Line Attributes )

Factory (Select the

pen number)

(Indicates Width, Color, and Line Attributes )

Reset Palette

All Palette | Palette A | Palette B

Smoothing Software* | Smooth

ThickenFineLines

Off* | On

AdjustFaintLines

Off | On*

ProcessingOption

Warning Off* | On

PageSizeProcess1

Off* | On

PageSizeProcess2

Off* | On

GL2 Set Print

Interface Setup(*7)

EOP Timer(*7)

10 sec. | 30 sec. | 1 min. | 2 min. | 5 min. | 10 min.* | 30 min. | 60 min.

TCP/IP(*7) IPv4(*7) IPv4

Mode(*7)

Automatic | Manual*

Protocol(*4)(*7)

DHCP(*7) On | Off*

BOOTP(*7) On | Off*

RARP(*7) On | Off*

IPv4 Settings(*8)

IP Address(*8)

xxx.xxx.xxx.x xx

Subnet Mask(*8)

xxx.xxx.xxx.x xx

Default G/W(*8)

xxx.xxx.xxx.x xx

DNS Settings(*8)

DNS Dync update(*8)

On | Off*

Pri. DNS SrvAddr(*8)

Sec. DNS SrvAddr(*8)

DNS Host Name(*8)

DNS Domain Name(*8)

IPv6(*7) IPv6 Sup-

port(*7)

On | Off*

IPv6 StlessAddrs(*7) (*9)

On* | Off

DHCPv6(*

7)(*9)

On | Off*

DNS Settings(*8) (*9)

DNS Dync update(*8)

Statefull Addr(*8)

On | Off*

Stateless Addr(*8)

On | Off*

Pri. DNS SrvAddr(*8)

Menu Structure

iPF780 Series

Basic Guide

Printer Parts Operations and Display Screen

First Level

Second Lev-

el

Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level

Sec. DNS SrvAddr(*8)

DNS Host Name(*8)

DNS Domain Name(*8)

Ethernet Driver(*7)

Auto Detect(*7)

On* | Off

Comm.Mo de(*5)(*7)

Half Duplex* | Full Duplex

Ethernet Type(*5) (*7)

10 Base-T* | 100 Base-TX | 1000 Base-T

Spanning Tree(*7)

Not Use* | Use

MAC Address(*7)

xxxxxxxxxx xx

Interface Print(*7)

Return Defaults(*7)

System Setup

Sleep Timer(*10)

5 min.* | 10 min. | 15 min. | 20 min. | 30 min. | 40 min. | 50 min. | 60 min. | 210 min.

Shut Down Timer

Off | 5 min. | 10 min. | 30 min. | 1 hour | 4 hours | 8 hours* | 12 hours

Buzzer Off | On*

Contrast Adj.

-4,-3,-2,-1,0*,+1,+2,+3,+4

Date & Time(*7)

Date yyyy/mm/d d(*6)(*7)

Time hh:mm

Date Format(*7)

yyyy/mm/dd* | dd/mm/yyyy | mm/dd/yyyy

| 한국어

Time Zone(*7)

-4:Santiago | -3:Buenos Aires | -2: | -1:Cape Verde

Length Unit

meter* | feet/inch

Detect Mismatch

Pause | Warning | None*

Paper Size Basis

Roll Selection 1

ISO A3 (297mm)* | 300mm Roll

Roll Selection 2

10in. (254mm)* | JIS B4 (257mm)

Keep Paper Size

Off* | On

TrimEdge Reload

Automatic | Off* | On

Rep.P.hea d Print

Off | On*

Nozzle Check

Frequency Standard* | 1 page | 10 pages | Off

Warning Off* | On

Use USB(*7)

On* | Off

iPF780 Series

Menu Structure

Basic Guide

Printer Parts Operations and Display Screen

55

First Level

Second Lev-

el

Third Level Fourth Level Fifth Level Sixth Level Seventh Level Eighth Level

Use Ethernet(*7)

On* | Off

Use RemoteUI(*7)

On* | Off

Reset PaprSetngs(*7)

Show Job Log(*7)

Off | On*

Prep.Move Printer

Standard | Limited

Admin. Menu(*7)

Change Password(*8)

(The screen for setting the password is displayed)

Init.Admin.Pswd(*8)

Adj. Fine Feed(*11)(*12)

Printer Info(*11)

Paper Info

Ink Info

Head Info

System Info

Error Log

Use Situation

Tot.Print Area | Duty Counter

*1: Available after you have used Auto(Advanced) in Head Posi. Adj. once. *2: Available if Adj. Priority is Automatic or Print Quality. *3: Available if Adj. Priority is Automatic or Print Length. *4: Not displayed if IPv4 Mode is Manual. *5: Not displayed if Auto Detect is On. *6: Follows the setting in Date Format. *7: Restrictions apply if a password is configured using Change Password in the Admin. Menu. Viewing and configuration is possible for administrators, and only viewing for other users. *8: Restrictions apply if a password is configured using Change Password in the Admin. Menu. Viewing and configuration is possible for administrators only. *9: Not displayed if IPv6 Support is Off. *10: Default setting for the time to enter the power save mode/Sleep mode is recommended. *11: Displayed as the menu during printing while printing is in progress. *12: Not displayed in the regular menu.

Menu Structure

iPF780 Series

Basic Guide

Printer Parts Operations and Display Screen

Printer parts

Front ..................................................................................................................................................................................... 57

Side ....................................................................................................................................................................................... 58

Top Cover (Inside) .......................................................................................................................................................... 59

Roll Cover (Inside) .......................................................................................................................................................... 60

Carriage .............................................................................................................................................................................. 60

Ink Tank Cover (Inside) ................................................................................................................................................. 61

Front

a

Roll Cover Open this cover to load rolls. (See "Roll Cover (Inside).") ➔P.60

b

Paper Feed Slot When loading paper, insert it here.

c

Roll Ledge When loading rolls, rest the Roll Holder here before loading it in the Roll Holder Slot.

d

Release Lever When releasing the Paper Retainer, push this lever back.

e

Control Panel Use this panel to operate the printer and check the printer status. (See "Control Panel.") ➔P.46

f

Ink Tank Cover Open this cover to replace an Ink Tank. (See "Ink Tank Cover (Inside).") ➔P.61

g

Paper Alignment Line An orange line for alignment of paper.

h

Maintenance Cartridge Cover Open this cover to replace the Maintenance Cartridge.

i

Maintenance Cartridge Absorbs ink used for maintenance purposes such as head cleaning. (Replace the cartridge when it is full.)

j

Cutter Unit A round-bladed cutter for automatic roll cutting.

k

Cutter Rail The Cutter Unit passes over this rail to cut paper.

iPF780 Series

Front

Basic Guide

Printer Parts Printer parts

57

l

Output Tray All printed documents are ejected from this slot.

m

Ejection Guide Supports output paper.

n

Top Cover Open this cover to install the Printhead and remove any jammed paper from inside the printer, as needed.

(See "Top Cover (Inside).") ➔P.59

o

Width Guide When loading the sheets , move the guide to match the paper size.

p

Stand A stand that holds the printer. Equipped with casters to facilitate moving it. (See "Stand.")

➔User's Guide

Side

a

Manual Pocket Store printer manuals in this pocket.

b

Ethernet Port Connect an Ethernet cable to this port.

c

USB Port Connect a USB cable to this port. The printer is compatible with Hi-Speed USB connections.

d

Carrying Handles When carrying the printer, have three people hold it by these handles on the back at both ends.

e

Power Supply Connector Connect the power cord to this connector.

Side

iPF780 Series

Basic Guide

Printer Parts Printer parts

Top Cover (Inside)

a

Carriage Moves the Printhead. The carriage serves a key role in printing. (See "Carriage.") ➔P.60

b

Carriage Shaft The Carriage slides along this shaft.

c

Paper Retainer Important in supplying the paper. This retainer holds paper as it is fed.

d

Platen The Printhead moves across the platen to print. Vacuum holes on the platen hold paper in place.

e

Borderless Printing Ink Grooves For catching ink outside the edges of paper during borderless printing.

f

Linear Scale The linear scale serves a key role in detecting the Carriage position. Be careful not to touch this part when

cleaning inside the Top Cover or clearing paper jams.

g

Cleaning Brush When cleaning inside the printer under the Top Cover, use this brush to sweep away paper dust on the Platen.

iPF780 Series

Top Cover (Inside)

Basic Guide

Printer Parts Printer parts

59

Roll Cover (Inside)

a

Roll Holder Load the roll on this holder.

b

Holder Stopper Secure rolls on the Roll Holder with this part.

c

Roll Loading Slots Slide the Roll Holder along these slots.

d

Roll Holder Slot Load the Roll Holder into this holder slot.

Carriage

a

Angle Adjustment Lever Use this lever to fine-tune the printer to correct misalignment of printed lines.

b

Printhead The printhead is equipped with ink nozzles. The carriage serves a key role in printing.

Roll Cover (Inside)

iPF780 Series

Basic Guide

Printer Parts Printer parts

c

Printhead Fixer Lever Locks the Printhead Fixer Cover.

d

Printhead Fixer Cover Holds the Printhead in place.

Ink Tank Cover (Inside)

Left Side Right Side

a

Ink Tank Lock Lever

A lever that locks the Ink Tank in place and protects it. Lift and press down the lever when replacing an Ink Tank.

b

Ink Color Label

Load an Ink Tank that matches the color and name on this label.

c

Ink Lamp (Red)

Indicates the state of the Ink Tank as follows when the Ink Tank Cover is opened.

•

On

The Ink Tank is installed correctly.

•

Off

No Ink Tank is installed, or the ink level detection function has been released.

•

Flashing Slowly

Not much ink is left.

•

Flashing Rapidly

There is no ink left.

d

Ink Tank

Cartridges of ink in various colors.

iPF780 Series

Ink Tank Cover (Inside)

Basic Guide

Printer Parts Printer parts

61

Printer Relocation

Preparing to Transfer the Printer

Preparing to Transfer the Printer ............................................................................................................................ 62

Reinstalling the Printer ................................................................................................................................................. 65

Preparing to Transfer the Printer

To protect the internal parts in transit, always follow these steps before transferring the printer to a new location. Refer to the Setup Guide for details on packing the printer and installing it after transfer.

Important

• Avoid tilting the printer excessively in transit. This may cause ink in the printer to leak and cause stains.

Note

• When you execute prepare to transfer, ink is drawn into the Maintenance Cartridge. Depending on the amount of

free space in the mounted Maintenance Cartridge, you may need to replace it with a new one at this time. Note that replacement is not required if there is 80% or more free space. (See "Checking the Remaining Mainte-

nance Cartridge Capacity.") ➔ User's Guide

• Depending on the state of the printer, part replacement may be necessary when preparing to transfer the printer

(that is, when you execute the printer menu item to prepare for transfer).

Remove paper

1

Remove the paper.

•

Rolls (See "Removing the Roll from the Printer.") ➔P.18

•

Sheets (See "Removing Sheets.") ➔P.23

Access the Prep.MovePrinter menu

1

If a message instructing you to replace the Maintenance Cartridge is displayed on the Display Screen, replace the Maintenance Cartridge.

(See "Replacing the Maintenance Cartridge.")

➔P.37

2

On the Tab Selection screen of the Control Panel, press ◀ or ▶ to select the Settings/Adj. tab ( ).

Note

• If the Tab Selection screen is not displayed, press the Menu button.

3

Press the OK button. The Set./Adj. Menu is displayed.

4

Press ▲ or ▼ to select Prep.MovePrinter, and then press the OK button.

Preparing to Transfer the Printer

iPF780 Series

Basic Guide

Printer Relocation Preparing to Transfer the Printer

5

Press ▲ or ▼ to select Standard or Limited, and then press the OK button. Displays the confirmation screen.

Important

• If Limited is selected, do not transport in low temperature environments. The ink remaining in the printer

may freeze and damage the printer.

6

Press ▲ or ▼ to select Yes (or Execute if Limited is selected), and then press the OK button. Ink is now drawn into the Maintenance Cartridge. Once preparations are finished, a message on the Display Screen requests you to open the Ink Tank Cover.

Important

• Do not remove the Maintenance Cartridge except when the message for replacing it is displayed.

If you remove the Maintenance Cartridge while ink is being drawn out, the ink may leak out.

• If consumables must be replaced, the message "Consumables must be replaced. Call for service." is

shown on the Display Screen and preparation is not possible. If this message is displayed, press the OK button and contact your Canon dealer for assistance.

Remove the Ink Tank

1

Open the Ink Tank Cover.

2

Pressing the tip of the Ink Tank Lock Lever horizontally, lift the Ink Tank Lock Lever to release the lock.

3

Holding the ink tanks by the grips, remove them.

iPF780 Series

Preparing to Transfer the Printer

Basic Guide

Printer Relocation Preparing to Transfer the Printer

63

Important

•

Store the ink tanks you removed with the ink holes (a) facing up. Otherwise, ink may leak and cause stains.

4

Repeat steps 2 and 3 to remove all ink tanks.

5

Push all ink tank lock levers closed until they click into place.

6

Close the Ink Tank Cover. Ink is now drawn into the Maintenance Cartridge.

Important

• Do not remove the Maintenance Cartridge except when the message for replacing it is displayed.

If you remove the Maintenance Cartridge while ink is being drawn out, the ink may leak out.

7

When the processing is complete, "Completed! Turn Power Off!!" is displayed. Press the Power button to turn the power

off.

Preparing to Transfer the Printer

iPF780 Series

Basic Guide

Printer Relocation Preparing to Transfer the Printer

Pack the printer

1

Disconnect the power cord and interface cable.

Important

• Turn off the printer before you unplug it. It may damage the printer if you unplug it before it is off and

transfer it in that state. If you accidentally unplug the printer, plug it in again, reinstall the ink tanks, and follow this procedure again.

2

Tape down printer covers to secure them, in the reverse order of tape removal during installation.

3

Remove the Stand by reversing the installation procedure, when it was attached to the printer.

4

Disassemble and repackage the Stand by following the installation procedure in reverse.

5

Repack the Roll Holder, Holder Stopper, and printer in shipping materials, and then package them in a shipping box.

Reinstalling the Printer

The basic workflow for reinstalling the printer is as follows. For detailed instructions, see the Setup Guide.

Assemble the stand

1

Referring to the Printer Stand Setup Guide, assemble the Stand.

iPF780 Series

Reinstalling the Printer

Basic Guide

Printer Relocation Preparing to Transfer the Printer

65

Caution

• The Stand must be assembled by at least two people on a flat surface. Attempting assembly by yourself

poses a risk of injury or bending the Stand.

• When assembling the Stand, lock all four of the casters. Attempting to move the stand when the casters

are not locked poses a risk of injury or damage to the location site.

•

Before moving the assembled stand, lift the support rod to the position shown (a) and unlock all four casters. Moving the stand with the support rod lowered or the casters locked may cause injury or damage the area of installation or basket cloth.

Install the printer

1

Mount the printer on the assembled Stand and tighten the screws firmly.

Caution

• Moving the printer requires at least three people. Be careful to avoid back strain and other injuries.

•

When moving the printer, firmly grasp the Carrying Handles. The printer may be unsteady if you hold it at other positions, which poses a risk of injury from dropping the printer.

•

When placing the printer on the Stand, lock all four of the casters of the Stand. Attempting to place the printer on the Stand while the casters are not locked poses a risk of injury.

Reinstalling the Printer

iPF780 Series

Basic Guide

Printer Relocation Preparing to Transfer the Printer

2

Remove tape and packaging material attached to the printer.

3

Connect the power cord to the Power Supply Connector on the right side of the printer.

4

Plug the power cord into the outlet.

5

Press the power button to turn the printer on. Instructions are displayed on the Display Screen.

6

Open the Ink Tank Cover and install the ink tanks.

iPF780 Series

Reinstalling the Printer

Basic Guide

Printer Relocation Preparing to Transfer the Printer

67

7

Load the Roll Media on the Roll Holder.

(See "Attaching the Roll Holder to Rolls.") ➔P.12

8

Load the Roll Media in the printer.

(See "Loading Rolls in the Printer.") ➔P.15

9

Install the software. Note that the driver installation procedure varies depending on the type of connection.

(See "Installing the Software (Windows).")

➔P.69

(See "Installing the Software (Mac OS).") ➔P.71

Important

• When the printer is connected to a network (via TCP/IP), the printer's IP address may be changed if you

reinstall the printer. In this case, be sure to reconfigure the printer's IP address.

Reinstalling the Printer

iPF780 Series

Basic Guide

Printer Relocation Preparing to Transfer the Printer

Software Installation

Installing the Printer Driver (Windows)

Installing the Software

The basic instructions for installing the software are as follows. For detailed instructions, see the Setup Guide.

Supported connection methods

The printer driver works over USB or network (TCP/IP) connections. The driver installation procedure varies depending on the type of connection. Follow these steps to install the software.

Installing the Software (Windows)

Important

• When setting up a USB connection, connect the USB cable during printer driver installation following the instruc-

tions displayed. If you accidentally connect the USB cable first, the printer driver may not be installed correctly.

• When the printer is connected to a network (via TCP/IP), the printer's IP address may be changed if you reinstall

the printer. In this case, be sure to reconfigure the printer's IP address.

1

Turn the computer on. When setting up a TCP/IP (network) connection, after making sure the printer is on, connect the LAN cable to the Ethernet port on the left side of the printer and to your network hub port.

2

Insert the provided User Software CD-ROM for the appropriate operating system in the CD-ROM drive.

3

Follow the instructions displayed to complete installation.

iPF780 Series

Installing the Software

Basic Guide

Software Installation Installing the Printer Driver (Windows)

69

Important

•

For USB connections, when the dialog box at right is displayed, make sure the printer is on and connect the printer and computer with the USB cable.

4

On the Finish window, select Restart my computer now and click Restart.

Software settings take effect after the computer restarts.

Installing the Software

iPF780 Series

Basic Guide

Software Installation Installing the Printer Driver (Windows)

Installing the Printer Driver (Mac OS)

Installing the Software

The basic instructions for installing the software are as follows. For detailed instructions, see the Setup Guide.

Supported connection methods

The printer driver works over USB or network (Bonjour or IP) connections. Follow these steps to install the software.

Installing the software

Important

• When the printer is used over a network, the printer's IP address may be changed if you reinstall the printer. In

this case, be sure to reconfigure the printer's IP address.

1

After making sure the computer and printer are not connected by a cable, turn the computer on.

2

Insert the provided User Software CD-ROM for the appropriate operating system in the CD-ROM drive.

3

Follow the instructions displayed to complete installation.

Important

•

When the dialog box at right is displayed, make sure the printer is on and connect the printer and computer with the cable.

iPF780 Series

Installing the Software

Basic Guide

Software Installation Installing the Printer Driver (Mac OS)

71

4

After installation, click Exit.

Installing the Software

iPF780 Series

Basic Guide

Software Installation Installing the Printer Driver (Mac OS)

Convenient Printer Driver Features

Print Preview ..................................................................................................................................................................... 73

Rotate Page 90 degrees (Converse Paper) ........................................................................................................ 75

Borderless Printing ........................................................................................................................................................ 76

Large-Format Printing ................................................................................................................................................... 77

Enlarged/Reduced Printing ........................................................................................................................................ 78

Print Preview

Using the print preview function enables the following.

• Check an image of the document as arranged on

the paper, in the position it will be printed. You can reduce printing costs by checking how documents will be printed beforehand, without the need to print them.

• Change the layout orientation relative to the paper.

You can save paper by correcting the direction in which the document is arranged on the paper, if necessary.

Configuring Settings in Windows

1. Access the Main sheet.

2. Select the Open Preview When Print Job Starts

check box.

3. Check details in the Information dialog box dis-

played next and click OK to close the Information dialog box.

4. After you click OK, when you print a job, the im-

agePROGRAF Preview window will be displayed.

Note

• Under some settings and in some environments, PageComposer may be started.

iPF780 Series

Print Preview

Basic Guide

Software Installation Convenient Printer Driver Features

73

Configuring Settings in Mac OS

1. In the File menu of the source application, choose

the appropriate menu item for printer settings to display the Print dialog box.

2. Access the Main pane.

3. Select the Print Preview check box.

4. After you click Print, the Canon imagePROGRAF

Preview window will be displayed.

Print Preview

iPF780 Series

Basic Guide

Software Installation Convenient Printer Driver Features

Rotate Page 90 degrees (Converse Paper)

You can conserve roll paper by specifying particular settings as suitable for your original. When you print an original that is in portrait orientation, the original is rotated 90 degrees before printing if it fits within the roll width. This enables you to conserve paper.

Note

• If the page would exceed the roll paper width after rotation, you can use this function with Scale to fit Roll Paper

Width to print rotated pages.

Configuring Settings in Windows

1. Access the Page Setup sheet.

2. Select the Rotate Page 90 degrees (Conserve

Paper) check box.

Configuring Settings in Mac OS

1. Access the Page Setup pane.

2. Select the Rotate Page 90 degrees check box.

iPF780 Series

Rotate Page 90 degrees (Converse Paper)

Basic Guide

Software Installation Convenient Printer Driver Features

75

Borderless Printing

In regular printing, a margin required by the printer is added around the original. With borderless printing, you can print documents without the margin, so that the printed image covers the entire surface of the paper. Borderless printing is only available with rolls.

Configuring Settings in Windows

1. Access the Page Setup sheet.

2. Select the Borderless Printing check box to dis-

play the Information dialog box.

3. Click the width of the loaded roll in the Roll Paper

Width list.

4. Click OK to close the Information dialog box.

5. Select Fit Paper Size, Scale to fit Roll Paper

Width, or Print Image with Actual Size.

Configuring Settings in Mac OS

1. Access the Page Setup pane.

2. Click the width of the loaded roll in the Roll Width

list.

3. Select the Enlarged/Reduced Printing check box.

4. Select the Borderless Printing check box.

Borderless Printing

iPF780 Series

Basic Guide

Software Installation Convenient Printer Driver Features

Large-Format Printing

You can create vertical or horizontal banners by printing originals in banner formats on rolls. Originals created in Microsoft Word or other applications in your preferred size can be enlarged to fill the width of roll paper by completing simple printer driver settings. The printer supports roll printing up to a maximum length of 18.0 m (19.7 yd).

Configuring Settings in Windows

1. Access the Page Setup sheet.

2. Click Size Options and register the original size.

3. Select the Enlarged/Reduced Printing check box.

4. After you click Fit Roll Paper Width, the Informa-

tion dialog box is displayed.

5. Click the width of the loaded roll in the Roll Paper

Width list, and then click OK.

Configuring Settings in Mac OS

1. Access the Page Setup pane.

2. Click the width of the loaded roll in the Roll Width

list.

3. Select the Enlarged/Reduced Printing check box.

4. Click Fit Roll Paper Width.

iPF780 Series

Large-Format Printing

Basic Guide

Software Installation Convenient Printer Driver Features

77

Enlarged/Reduced Printing

Originals can be printed at larger or smaller sizes, as desired.

Configuring Settings in Windows

1. Access the Page Setup sheet.

2. Click the width of the loaded roll in the Roll Paper

Width list.

3. In the Page Size list, click the size of the original

as specified in the source application.

4. Select the Enlarged/Reduced Printing check box.

5. Select Fit Paper Size, Fit Roll Paper Width, or

Scaling.

Configuring Settings in Mac OS

1. Access the Page Setup pane.

2. Click the width of the loaded roll in the Roll Width

list.

3. Select the Enlarged/Reduced Printing check box.

4. Select either Fit Roll Paper Width or Scaling.

Enlarged/Reduced Printing

iPF780 Series

Basic Guide

Software Installation Convenient Printer Driver Features

Adjustments for Better Print Quality

Adjusting the Printhead

Automatic Adjustment to Straighten Lines and Colors

If printed vertical lines are warped or colors are out of alignment, execute Head Posi. Adj. to adjust the Printhead alignment. There are two modes for automatic Printhead adjustment: Auto(Standard) and Auto(Advanced). Auto(Standard) will fix most slight image distortion or color misalignment, but if not, try Auto(Advanced). Use Auto(Standard) or Auto(Advanced) to have the printer print and read a test pattern for automatic adjustment of the Printhead.

Important

• This function is not available with Tracing Paper, Translucent Matte Film, or Clear Film.

• If adjustment is not possible as expected using special media, try another type of paper, or try Manual adjust-

ment.

(See "Manual Adjustment to Straighten Lines and Colors.") ➔ User's Guide

Note

• Because the results of adjustment vary depending on the type of paper used for adjustment, use the same type of

paper as you will use for printing.

• Use Auto(Standard) if you have switched to another type of paper or if you want the boundaries between colors

to appear as clear as possible.

• Use Auto(Advanced) to fine-tune the space between nozzles or colors if you have switched the printhead or if

clearer printing is required. We recommend Auto(Advanced) for printing at the highest level of quality.

Paper to Prepare

When Using Rolls An unused roll at least 10 inches wide

When Using Sheets Auto(Standard) : One sheet of unused paper of at least A4/Letter size

Auto(Advanced): Six sheets of unused paper of at least A4/Letter size (or one sheet when using A2 or larger)

Perform adjustment as follows.

1

Load the paper.

•

Attaching the Roll Holder to Rolls ➔P.12

•

Loading Rolls in the Printer ➔P.15

•

Loading Sheets in the Printer ➔P.21

Important

• Always make sure the loaded paper matches the type of paper specified on the printer. Adjustment

cannot be completed correctly unless the loaded paper matches the settings.

iPF780 Series

Automatic Adjustment to Straighten Lines and Colors

Basic Guide

Adjustments for Better Print Quality Adjusting the Printhead

79

2

On the Tab Selection screen of the Control Panel, press ◀ or ▶ to select the Settings/Adj. tab ( ).

Note

• If the Tab Selection screen is not displayed, press the Menu button.

3

Press the OK button. The Set./Adj. Menu is displayed.

4

Press ▲ or ▼ to select Adjust Printer, and then press the OK button.

5

Press ▲ or ▼ to select Head Posi. Adj., and then press the OK button.

6

Press ▲ or ▼ to select Auto(Standard) or Auto(Advanced), and then press the OK button. A test pattern is printed for adjustment. Adjustment is now finished if you have printed on a roll or a sheet of A2 size or larger.

7

If you are printing on sheets smaller than A2 size for Auto(Advanced), a confirmation message is displayed requesting you to continue printing. Press the OK button and follow the instructions displayed.

Automatic Adjustment to Straighten Lines and Colors

iPF780 Series

Basic Guide

Adjustments for Better Print Quality Adjusting the Printhead

Adjusting the feed amount

Selecting a Feed Amount Adjustment Method ................................................................................................. 81

Adjusting Line Length ................................................................................................................................................... 82

Selecting a Feed Amount Adjustment Method

Methods of adjusting the amount paper is fed are set in Adj. Priority. Adjust Adj. Priority to suit your particular printing application.

•

Print Quality: Adjusts the feed amount to reduce banding across the sheet in printed documents. Adj. Quality settings are applied. When Adj. Fine Feed is executed, the Adj. Fine Feed settings are applied in addition to the Adj. Quality settings.

•

Print Length: Adjusts the feed amount for better accuracy of lines in printed documents. The settings of A:High or B:Standard/Draft in Adjust Length are applied.

•

Automatic: Print Quality or Print Length is selected, depending on Print Priority as selected in the printer driver at the time of printing.

Image or Office Document: Print Quality is selected. Line Drawing/Text: Print Length is selected.

Note

• Either A:High or B:Standard/Draft in the Adjust Length menu is applied, depending on printer driver settings at

the time of printing.

• If you have selected Easy Settings in the printer driver, follow these steps to confirm the Print Priority setting.

• Windows: Click View Settings on the Main tab to display the View Settings dialog box.

• Mac OS: Click View set. on the Main pane to display the View set. dialog box.

Follow these steps to configure the settings.

1

Load the paper.

•

Attaching the Roll Holder to Rolls ➔P.12

•

Loading Rolls in the Printer ➔P.15

•

Loading Sheets in the Printer ➔P.21

2

On the Tab Selection screen of the Control Panel, press ◀ or ▶ to select the Settings/Adj. tab ( ).

Note

• If the Tab Selection screen is not displayed, press the Menu button.

3

Press the OK button. The Set./Adj. Menu is displayed.

4

Press ▲ or ▼ to select Adjust Printer, and then press the OK button.

5

Press ▲ or ▼ to select Feed Priority, and then press the OK button.

6

Press ▲ or ▼ to select Adj. Priority, and then press the OK button.

iPF780 Series

Selecting a Feed Amount Adjustment Method

Basic Guide

Adjustments for Better Print Quality Adjusting the feed amount

81

7

Press ▲ or ▼ to select Automatic, Print Quality, or Print Length, and then press the OK button.

Adjusting Line Length

To ensure that lines in CAD drawings are printed at exactly the right length, use Adjust Length to adjust the amount that paper is advanced. There are two options in Adjust Length : AdjustmentPrint and Change Settings.

•

AdjustmentPrint

After a test pattern is printed, you will measure the discrepancy based on the results of printing.

•

Change Settings

No test pattern is printed. Instead, you will measure a document already printed to determine the discrepancy.

Additionally, two modes are available in both AdjustmentPrint and Change Settings : A:High or B:Standard/ Draft. Choose the mode that suits your particular printing application.

•

A:High This setting is applied when Highest or High is selected in Print Quality in the printer driver.

•

B:Standard/Draft

This setting is applied when Standard or Fast is selected in Print Quality in the printer driver.

Note

• Always check the Adj. Priority values before using Adjust Length. (See "Selecting a Feed Amount Adjustment

Method.") ➔P.81

• Use paper of the same type and size for adjustment as you will use for printing.

Paper to Prepare

When Using Rolls

•

An unused roll at least 10 inches wide

•

High-precision ruler

When Using Sheets

•

One sheet of unused paper of at least A4/Letter size

•

High-precision ruler

Perform adjustment as follows.

1

Load the paper.

•

Attaching the Roll Holder to Rolls ➔P.12

•

Loading Rolls in the Printer ➔P.15

•

Loading Sheets in the Printer ➔P.21

Important

• Always make sure the loaded paper matches the type of paper specified. Adjustment cannot be comple-

ted correctly unless the loaded paper matches the settings.

2

On the Tab Selection screen of the Control Panel, press ◀ or ▶ to select the Settings/Adj. tab ( ).

Note

• If the Tab Selection screen is not displayed, press the Menu button.

3

Press the OK button. The Set./Adj. Menu is displayed.

Adjusting Line Length

iPF780 Series

Basic Guide

Adjustments for Better Print Quality Adjusting the feed amount

4

Press ▲ or ▼ to select Adjust Printer, and then press the OK button.

5

Press ▲ or ▼ to select Feed Priority, and then press the OK button.

6

Press ▲ or ▼ to select Adjust Length, and then press the OK button.

7

Press ▲ or ▼ to select AdjustmentPrint or Change Settings, and then press the OK button. When you select AdjustmentPrint, a test pattern is printed for you to measure the scale and calculate the discrepancy. The scale bar prints Millimeter in 50 mm increments and Inch in 1-inch increments.

Note

• A test pattern is printed in black when you choose A:High or in magenta if you choose B:Standard/Draft.

• To cancel printing the test pattern for adjustment, hold down the Stop button. When "Stop printing?" is

displayed, press ▲ or ▼ to select Yes, and then press the OK button.

8

Press ▲ or ▼ to enter the amount of discrepancy, and then press the OK button. If the scale is shorter than the actual size, use a positive setting value. If it is longer, use a negative value. The feed amount can be adjusted in 0.02% increments.

iPF780 Series

Adjusting Line Length

Basic Guide

Adjustments for Better Print Quality Adjusting the feed amount

83

Troubleshooting

Problems Regarding Paper

Clearing Jammed Roll Paper ...................................................................................................................................... 84

Clearing a Jammed Sheet ........................................................................................................................................... 87

Clearing Jammed Paper (Paper Feed Slot) ......................................................................................................... 90

Roll paper cannot be inserted into the paper feed slot ................................................................................. 92

Cannot load sheets ........................................................................................................................................................ 92

Paper is not cut neatly ................................................................................................................................................. 92

Paper is not cut ............................................................................................................................................................... 92

Depression on the leading edge is left .................................................................................................................. 93

The size of clear film cannot be detected ........................................................................................................... 93

Roll Paper is Continuously Ejected ......................................................................................................................... 93

Clearing Jammed Roll Paper

If paper from a roll becomes jammed, "Paper jam." is shown on the Display Screen of the Control Panel. Remove the jammed paper as follows.

1

Positioning your hands as shown, open the Roll Cover.

2

Cut the loaded roll paper with regular scissors or the like.

Caution

• When cutting paper, be careful to avoid injury or damage to the printer.

Clearing Jammed Roll Paper

iPF780 Series

Basic Guide

Troubleshooting Problems Regarding Paper

3

Push the Release Lever back.

4

Remove the jammed paper.

•

If paper is jammed inside the Top Cover

1.

Open the Top Cover and move the Carriage to the left or right side manually, away from the jam.

Important

• Do not move the Carriage over jammed paper. This may damage the Printhead.

2.

Clear any jammed paper from inside the Top Cover. After removing the paper, make sure there are no other scraps of paper in the printer.

3.

Close the Top Cover.

iPF780 Series

Clearing Jammed Roll Paper

Basic Guide

Troubleshooting Problems Regarding Paper

85

Important

•

Do not touch the Linear Scale (a) or Carriage Shaft (b). This may stain your hands and damage the printer.

•

If paper from a roll is jammed by the Paper Feed Slot Remove the jammed paper from the Paper

Feed Slot. After removing the paper, make sure there are

no other scraps of paper in the printer.

Clearing Jammed Roll Paper

iPF780 Series

Basic Guide

Troubleshooting Problems Regarding Paper

•

If the paper is jammed by the Ejection Guide Remove the jammed paper from the Output

Tray. After removing the paper, make sure there are

no other scraps of paper in the printer.

5

Pull the Release Lever forward.

Clearing a Jammed Sheet

If a sheet becomes jammed, "Paper jam." is shown on the Display Screen of the Control Panel. Remove the jammed paper as follows.

1

Push the Release Lever back.

iPF780 Series

Clearing a Jammed Sheet

Basic Guide

Troubleshooting Problems Regarding Paper

87

2

Remove the jammed paper.

•

If paper is jammed inside the Top Cover

1.

Open the Top Cover and move the Carriage to the left or right side manually, away from the jam.

Important

• Do not move the Carriage over jammed paper. This may damage the Printhead.

2.

Clear any jammed paper from inside the Top Cover. After removing the paper, make sure there are no other scraps of paper in the printer.

3.

Close the Top Cover.

Clearing a Jammed Sheet

iPF780 Series

Basic Guide

Troubleshooting Problems Regarding Paper

Important

•

Do not touch the Linear Scale (a) or Carriage Shaft (b). This may stain your hands and damage the printer.

•

If the paper is jammed by the Paper Feed Slot Remove the jammed paper from the Paper

Feed Slot. After removing the paper, make sure there are

no other scraps of paper in the printer.

iPF780 Series

Clearing a Jammed Sheet

Basic Guide

Troubleshooting Problems Regarding Paper

89

•

If the paper is jammed by the Ejection Guide Remove the jammed paper from the Output

Tray. After removing the paper, make sure there are

no other scraps of paper in the printer.

3

Pull the Release Lever forward.

Clearing Jammed Paper (Paper Feed Slot)

Follow these steps to remove any scraps left in the Paper Feed Slot after you clear jammed sheets or roll paper.

1

Turn the printer off. (See "Turning the Printer On and Off.")

➔User's Guide

2

Push the Release Lever back.

Clearing Jammed Paper (Paper Feed Slot)

iPF780 Series

Basic Guide

Troubleshooting Problems Regarding Paper

3

Positioning your hands as shown, open the Roll Cover.

4

Fold an A4 sheet lengthwise four times and insert it through the gap of the Paper Feed Slot. Push the scrap out toward the Platen.

5

Remove the scrap when it is pushed out onto the Platen.

6

If any scraps remain inside the paper feed slot, repeat steps 4 and 5.

7

Holding it at the positions indicated, close the Roll Cover.

iPF780 Series

Clearing Jammed Paper (Paper Feed Slot)

Basic Guide

Troubleshooting Problems Regarding Paper

91

8

Pull the Release Lever forward.

Roll paper cannot be inserted into the paper feed slot

Cause Corrective Action

The roll paper is warped. Straighten out curls and reload the roll.

Paper is jammed by the paper feed slot. Remove the jammed paper.

(See "Clearing Jammed Roll Paper.") ➔ P.84 (See "Clearing a Jammed Sheet.") ➔ P.87

The paper source selection is incorrect. Press the Load button and select the paper source.

Cannot load sheets

Cause Corrective Action

The paper source selection is incorrect. Press the Load button and select the paper source.

Paper is not cut neatly

Cause Corrective Action

The paper is bent or curled at the cut position.

Straighten out any curling by the edges of the paper.

Paper rises by the ends of the cut position before it is cut.

Reload the paper correctly.

You are using paper that cannot be cut with the Cutter Unit.

Specify Manual in Cutting Mode in the Control Panel menu and use scissors or a cutting tool to cut the roll after printing.

(See "Specifying the Cutting Method for Rolls.") ➔ User's Guide

Cut Speed is not configured correctly in the Control Panel menu.

Change the Cut Speed setting in the Control Panel menu.

(See "Menu Structure.") ➔P.51

During cutting, printed documents fall out at an angle.

In the Control Panel menu, set Cutting Mode to Eject. Hold documents after printing, as they are cut.

(See "Specifying the Cutting Method for Rolls.") ➔ User's Guide

Paper is not cut

Cause Corrective Action

In the printer driver, No or Print Cut Guideline is specified in Automatic Cutting.

Specify Yes in Automatic Cutting in the printer driver.

(See "Page Setup Sheet (Windows).") ➔User's Guide (See "Paper Detailed Settings Dialog Box (Mac OS).") ➔ User's Guide

In the Control Panel menu, Cutting Mode is set to Eject or Manual.

If the Cutting Mode is Eject, press the Cut button to cut the paper. If the Cutting Mode is Manual, cut rolls with scissors or the like.

(See "Specifying the Cutting Method for Rolls.") ➔ User's Guide

Roll paper cannot be inserted into the paper feed slot

iPF780 Series

Basic Guide

Troubleshooting Problems Regarding Paper

Depression on the leading edge is left

Cause Corrective Action

Keeping a roll in the printer for a long time without printing on it may leave a depression on the leading edge.

When printing quality is most important, we recommend setting TrimEdge Reload to On or Automatic so that the paper edge is automatically cut before printing.

(See "Menu Structure.") ➔P.51

The size of clear film cannot be detected

Cause Corrective Action

The Platen is soiled with ink or other substances. Open the Top Cover and clean the entire Platen.

(See "Cleaning Inside the Top Cover.") ➔ P.42

Roll Paper is Continuously Ejected

Cause Corrective Action

Although sheets are selected as the paper source, a roll was advanced.

After roll ejection stops, follow these steps to reload the roll.

1.

Push the Release Lever back.

2.

Open the Roll Cover.

3.

Using both hands, rotate the Roll Holder toward the back to rewind the roll. At this time, ensure that both ends of the roll are rewound evenly.

4.

Pull the Release Lever forward.

5.

Load the roll. At this time, be sure to press the Load button and select "Load Roll Paper".

(See "Loading Rolls in the Printer.") ➔ P.15

iPF780 Series

Depression on the leading edge is left

Basic Guide

Troubleshooting Problems Regarding Paper

93

Printing does not start

The Data lamp on the Control Panel does not light up .................................................................................. 94

The printer does not respond even if print jobs are sent ............................................................................ 94

Ink Filling.. is displayed .................................................................................................................................................. 94

The display screen indicates Agitating... .............................................................................................................. 94

The Data lamp on the Control Panel does not light up

Cause Corrective Action

The printer is not on.

Make sure the power cord is securely plugged in, all the way. Press the Power button to turn on the printer.

The target printer was not selected when printing.

•

In Windows, select the printer by clicking Select Printer or Printer in the printing dialog box and try printing again.

•

In Mac OS, open the dialog box of the printer driver, select the printer from the list of Printer, and try printing again.

The print job is paused.

•

In Windows, restart the print job as follows.

1.

Select the printer icon in the Printers and Faxes (or Printers ) window.

2.

Clear Pause Printing in the File menu to restart the print job.

•

In Mac OS, restart the print job as follows.

1.

Click Print & Scan. (This is identified as Printers & Scanners or Print & Fax in other versions of Mac OS.)

2.

Select the printer, and then Resume Printer (or Resume ) in the Printers menu to restart the print job.

The printer does not respond even if print jobs are sent

Cause Corrective Action

In the Control Panel menu, Pause Print is On. Set Pause Print to Off.

(See "Pausing Printing.") ➔User's Guide

In the Control Panel menu, Use USB or Use Ethernet is set to Off. Set Use USB or Use Ethernet to On.

(See "Menu Settings.") ➔User's Guide

Ink Filling.. is displayed

Cause Corrective Action

The printer was forced off during operation. Wait until the system has been filled with ink.

The display screen indicates Agitating...

Cause Corrective Action

Ink agitation is in progress. Please wait until ink agitation is finished.

The time for agitation varies depending on how long the printer has been off.

The Data lamp on the Control Panel does not light up

iPF780 Series

Basic Guide

Troubleshooting Printing does not start

The printer stops during a print job

An error message is shown on the Display Screen ......................................................................................... 95

The printer ejects blank, unprinted paper ........................................................................................................... 95

An error message is shown on the Display Screen

Cause Corrective Action

The last portion of roll paper was used during a print job, and paper could not be advanced because the trailing edge is taped to the roll.

Remove the used roll and insert a new roll.

(See "Removing the Roll from the Printer.") ➔P.18 (See "Removing the Roll Holder from Rolls.") ➔ User's Guide (See "Loading and Printing on Rolls.") ➔ User's Guide

The printer ejects blank, unprinted paper

Cause Corrective Action

The leading edge of the roll paper was cut to straighten it.

The leading edge of rolls may be cut to straighten it if Trim Edge First is set to a value other than Off in the Control Panel menu.

(See "Cutting the Leading Edge of Roll Paper Automatically.") ➔ User's Guide

The Printhead nozzles are clogged. Print a test pattern to check the nozzles and make sure the Printhead is in good condi-

tion for printing.

(See "Checking for Nozzle Clogging.") ➔ User's Guide

A print job was received from an incompatible printer driver.

Use the correct imagePROGRAF printer driver for the printer and try printing again.

The printer has received print data that includes HP RTL commands when Auto Rotate is On in the Control Panel menu.

In the Control Panel, set Auto Rotate to Off and print again.

(See "Menu Settings.") ➔User's Guide

The printer is damaged. Contact your Canon dealer for assistance.

iPF780 Series

An error message is shown on the Display Screen

Basic Guide

Troubleshooting The printer stops during a print job

95

Problems with the printing quality

Printing is faint ................................................................................................................................................................. 96

Paper rubs against the Printhead ............................................................................................................................ 96

The edges of the paper are dirty ............................................................................................................................ 97

The surface of the paper is dirty ............................................................................................................................. 98

The back side of the paper is dirty ......................................................................................................................... 98

Printed colors are inaccurate .................................................................................................................................... 98

Banding in different colors occurs ......................................................................................................................... 99

Colors in printed images are uneven ..................................................................................................................... 99

Image edges are blurred or white banding occurs ........................................................................................ 100

The contrast becomes uneven during printing ............................................................................................... 100

The length of printed images is inaccurate in the feeding direction ..................................................... 101

Images are printed crooked ..................................................................................................................................... 101

Documents are printed in monochrome ............................................................................................................ 101

Line thickness is not uniform .................................................................................................................................. 101

Lines are misaligned .................................................................................................................................................... 102

Printing is faint

Cause Corrective Action

You may be printing on the wrong side of the paper.

Print on the printing surface.

The Printhead nozzles are clogged. Print a test pattern to check the nozzles and see if they are clogged.

(See "Checking for Nozzle Clogging.") ➔ User's Guide

Because the printer was left without ink tanks installed for some time, ink has become clogged in the ink supply system.

After the ink tanks have been installed for 24 hours, run Head Cleaning B from the Control Panel.

(See "Cleaning the Printhead.") ➔ P.44

Paper is jammed inside the Top Cover.

Follow the steps below to remove the jammed piece of paper inside the Top Cover.

1.

Open the Top Cover and make sure the Carriage is not over the Platen.

2.

Remove any scraps of paper inside the Top Cover.

(See "Clearing Jammed Roll Paper.") ➔ P.84 (See "Clearing a Jammed Sheet.") ➔ P.87

3.

Close the Top Cover.

The ink was not dry when paper was cut.

Specify a longer drying period in the Control Panel menu, in Paper Details > Roll Drying- Time.

(See "Menu Settings.") ➔User's Guide

Printing may be faint if Print Quality in Advanced Settings in the printer driver is set to Standard or Fast.

In Advanced Settings of the printer driver, choose Highest or High in Print Quality. Printing in Fast or Standard mode is faster and consumes less ink than in Highest or High modes, but the printing quality is lower.

(See "Giving Priority to Particular Graphic Elements and Colors for Printing.") ➔ User's Guide

You are printing on paper that tends to generate dust when cut.

In the Control Panel menu, set CutDustReduct. in Paper Details to On.

(See "Reducing Dust from Cutting Rolls.") ➔ User's Guide

Paper rubs against the Printhead

Cause Corrective Action

The type of paper specified in the printer driver does not match the type loaded in the printer.

Load paper of the same type as you have specified in the printer driver.

(See "Loading Rolls in the Printer.") ➔ P.15 (See "Loading Sheets in the Printer.") ➔ P.21

Make sure the same type of paper is specified in the printer driver as you have loaded in the printer.

1.

Press the Stop button and stop printing.

Printing is faint

iPF780 Series

Basic Guide

Troubleshooting Problems with the printing quality

Cause Corrective Action

The type of paper specified in the printer driver does not match the type loaded in the printer.

2.

Change the type of paper in the printer driver and try printing again.

Paper has been loaded incorrectly, causing it to wrinkle.

Reload the paper.

(See "Loading Rolls in the Printer.") ➔ P.15 (See "Loading Sheets in the Printer.") ➔ P.21

The Printhead is set too low in the Control Panel menu.

In the Control Panel menu, set Head Height to Automatic.

(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ User's Guide

You are printing on heavyweight paper or paper that curls or wrinkles easily after absorbing ink.

For paper-based media such as Heavyweight Coated Paper, set the VacuumStrngth to Strong or Strongest in the Control Panel menu. If the paper still rubs against the printhead, set the Head Height in the Control Panel menu to a higher value than the current setting.

(See "Adjusting the Vacuum Strength.") ➔User's Guide (See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ User's Guide

For film-based media such as Tracing Paper, set the VacuumStrngth to Standard, Strong or

Strongest in the Control Panel menu. If the paper still rubs against the printhead, set the Head Height in the Control Panel menu to a higher value than the current setting.

(See "Adjusting the Vacuum Strength.") ➔User's Guide (See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ User's Guide

When printing on paper 0.1 mm (0.004 in) thick or less, choose a VacuumStrngth setting of Weakest in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a higher Head Height setting.

(See "Adjusting the Vacuum Strength.") ➔User's Guide (See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ User's Guide

When you have loaded paper, the paper you have loaded does not match the type selected on the Control Panel.

Be sure to select the correct type of paper in the Control Panel menu when loading paper.

(See "Loading Rolls in the Printer.") ➔ P.15 (See "Loading Sheets in the Printer.") ➔ P.21

The edges of the paper are dirty

Cause Corrective Action

The Platen has become dirty after borderless printing or printing on small paper.

Open the Top Cover and clean the Platen.

(See "Cleaning Inside the Top Cover.") ➔ P.42

The type of paper as specified on the printer does not match the type specified in the printer driver.

Make sure the same type of paper is specified on the printer as in the printer driver.

(See "Changing the Type of Paper.") ➔User's Guide

Make sure the same paper type is specified in the printer driver as on the printer.

1.

Press the Stop button and stop printing.

2.

Change the type of paper in the printer driver and try printing again.

The paper is wrinkled or warped. Straighten out the wrinkles or curls and reload the paper. Do not use paper that has been

printed on previously.

(See "Loading Rolls in the Printer.") ➔ P.15 (See "Loading Sheets in the Printer.") ➔ P.21

A cut line is printed because Cut- DustReduct. is On in the Control Panel menu to reduce cutting dust.

If this function is not needed, set CutDustReduct. to Off in the Control Panel menu.

(See "Menu Settings.") ➔User's Guide

The Printhead is set too low in the Control Panel menu.

In the Control Panel menu, set Head Height to Automatic.

(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ User's Guide

You are printing on heavyweight paper or paper that curls or wrinkles easily after absorbing ink.

For paper-based media such as Heavyweight Coated Paper, set the VacuumStrngth to Strong or Strongest in the Control Panel menu. If the paper still rubs against the printhead, set the Head Height in the Control Panel menu to a higher value than the current setting.

(See "Adjusting the Vacuum Strength.") ➔User's Guide (See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ User's Guide

iPF780 Series

The edges of the paper are dirty

Basic Guide

Troubleshooting Problems with the printing quality

97

Cause Corrective Action

You are printing on heavyweight paper or paper that curls or wrinkles easily after absorbing ink.

For film-based media such as Tracing Paper, set the VacuumStrngth to Standard, Strong or Strongest in the Control Panel menu. If the paper still rubs against the printhead, set the Head Height in the Control Panel menu to a higher value than the current setting.

(See "Adjusting the Vacuum Strength.") ➔User's Guide (See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ User's Guide

The Ejection Guide is soiled. Clean the Ejection Guide.

(See "Cleaning the Printer Exterior.") ➔ User's Guide

The surface of the paper is dirty

Cause Corrective Action

The Paper Retainer is soiled. Clean the Paper Retainer.

(See "Cleaning Inside the Top Cover.") ➔ P.42

You are using a paper that does not dry easily.

In the Control Panel menu, set Roll DryingTime to at least 1 min.

(See "Menu Settings.") ➔User's Guide

When paper that does not dry easily is used for printing, it may curl during printing and touch the Output Tray. In this case, in the Control Panel menu, complete the settings for Dry time and Area in Scan Wait Time. However, note that printing will now take longer.

(See "Menu Settings.") ➔User's Guide

The back side of the paper is dirty

Cause Corrective Action

The Platen has become dirty after borderless printing or printing on small paper.

Open the Top Cover and clean the Platen.

(See "Cleaning Inside the Top Cover.") ➔ P.42

The Platen has become soiled because you have set Width Detection to Off in the Control Panel menu.

Set Width Detection to On in the Control Panel menu, and then open the Top Cover and clean the Platen.

(See "Cleaning Inside the Top Cover.") ➔ P.42

Open the Top Cover and clean the Platen. After this, manually advance the roll onto the Platen before printing.

(See "Cleaning Inside the Top Cover.") ➔ P.42 (See "Feeding Roll Paper Manually.") ➔ User's Guide

The Paper Retainer is soiled. Clean the Paper Retainer.

(See "Cleaning Inside the Top Cover.") ➔ P.42

Printed colors are inaccurate

Cause Corrective Action

Color adjustment has not been activated in the Advanced Settings of the printer driver.

In the Advanced Settings of the printer driver, access Color Settings in Color Mode to adjust colors.

(See "Main Sheet (Windows).") ➔User's Guide (See "Main Pane (Mac OS X).") ➔User's Guide

Colors have not been adjusted on the computer or monitor.

Refer to the computer and monitor documentation to adjust the colors.

Adjust the settings of the color management software, referring to the software documentation as needed.

The Printhead nozzles are clogged. Print a test pattern to check the nozzles and see if they are clogged.

(See "Checking for Nozzle Clogging.") ➔ User's Guide

Application Color Matching Priority is set to Off in the Windows printer driver.

Click Special Settings in the Layout sheet of the printer driver, and set Application Color Matching Priority to On in the dialog box that is displayed.

(See "Layout Sheet (Windows).") ➔User's Guide

The surface of the paper is dirty

iPF780 Series

Basic Guide

Troubleshooting Problems with the printing quality

Cause Corrective Action

Color may change slightly even on the same model of printer if you use a different version of the firmware or printer driver, or when you print under different settings or in a different printing environment.

Follow these steps to prepare the printing environment.

1.

Use the same version of firmware or printer driver.

2.

Specify the same value for all settings items.

Banding in different colors occurs

Cause Corrective Action

The paper feed amount is out of adjustment.

Adjust the feed amount.

(See "Adjusting the Feed Amount.") ➔User's Guide

Printing does not proceed smoothly because print jobs are interrupted during transmission.

Exit other applications and cancel other print jobs.

In the Control Panel menu, Adj. Pri- ority is set to Print Length.

Setting Adj. Priority to Print Quality in the Control Panel menu and adjusting the feed amount may improve results.

(See "Adjusting the Feed Amount.") ➔User's Guide

The Printhead is out of alignment. Adjust the Printhead alignment.

(See "Automatic Adjustment to Straighten Lines and Colors.") ➔ P.79

The Printhead nozzles are clogged. Print a test pattern to check the nozzles and see if they are clogged.

(See "Checking for Nozzle Clogging.") ➔ User's Guide

Streaks may occur if you set the Print Quality too low.

Choose a higher level of Print Quality in the Advanced Settings of the printer driver and try printing again. Printing in Fast or Standard mode is faster and consumes less ink than in Highest or High modes, but the printing quality is lower.

(See "Giving Priority to Particular Graphic Elements and Colors for Printing.") ➔User's Guide

The type of paper specified in the printer driver does not match the type loaded in the printer.

Load paper of the same type as you have specified in the printer driver.

(See "Loading Rolls in the Printer.") ➔ P.15 (See "Loading Sheets in the Printer.") ➔ P.21

Make sure the same type of paper is specified in the printer driver as you have loaded in the printer.

1.

Press the Stop button and stop printing.

2.

Change the type of paper in the printer driver and try printing again.

Colors in printed images are uneven

Cause Corrective Action

Line Drawing/Text is selected when printing images in many solid colors.

In Print Priority in the Advanced Settings of the printer driver, choose Image.

You are printing on paper that curls easily.

Printed colors may appear uneven on the leading edge of paper that is susceptible to curling. Select a stronger level in VacuumStrngth in the Control Panel menu to increase suction against the paper, or specify a leading margin of 20 mm (0.79 in) or more.

(See "Adjusting the Vacuum Strength.") ➔User's Guide

Printed colors may be uneven if you set the Print Quality too low.

Choose a higher level of Print Quality in the Advanced Settings of the printer driver. Printing in Fast or Standard mode is faster and consumes less ink than in Highest or High modes, but the printing quality is lower.

(See "Giving Priority to Particular Graphic Elements and Colors for Printing.") ➔ User's Guide

Color may be uneven between dark and light image areas.

Select Unidirectional Printing in the Advanced Settings of the printer driver.

iPF780 Series

Banding in different colors occurs

Basic Guide

Troubleshooting Problems with the printing quality

99

Cause Corrective Action

When borderless printing is used, the edge of the paper is cut during printing. Thus, ink density may be slightly uneven at the leading edges.

Specify No in Auto Cut in the printer driver before printing. In this case, the paper can be printed without borders on the left and right sides only. Cut the printed document ejected from the printer, and then use scissors or a cutting tool to cut away the edges on the top and bottom.

Choose a higher level of Print Quality in the Advanced Settings of the printer driver.

(See "Giving Priority to Particular Graphic Elements and Colors for Printing.") ➔ User's Guide

The Printhead is out of alignment. Adjust the Printhead alignment.

(See "Automatic Adjustment to Straighten Lines and Colors.") ➔ P.79

Allowing printed documents to dry on top of each other may cause uneven colors.

To avoid uneven colors, we recommend drying each sheet separately.

Density may be uneven if you use Glossy Paper or Coated Paper.

In Advanced Settings of the printer driver, choose Highest or High in Print Quality.

The type of paper specified in the printer driver does not match the type loaded in the printer.

Load paper of the same type as you have specified in the printer driver.

(See "Loading Rolls in the Printer.") ➔ P.15 (See "Loading Sheets in the Printer.") ➔ P.21

Make sure the same type of paper is specified in the printer driver as you have loaded in the printer.

1.

Press the Stop button and stop printing.

2.

Change the type of paper in the printer driver and try printing again.

Scan Wait Time > Area in the Control Panel menu is set to Leading edge.

When Scan Wait Time > Area is set to Leading edge, colors may be uneven 110–140 mm from the leading edge. (The position varies depending on the Print Quality setting.) In this case, select Scan Wait Time > Area > Entire area. However, note that printing will now take longer.

(See "Menu Settings.") ➔User's Guide

Image edges are blurred or white banding occurs

Cause Corrective Action

The Platen suction is too strong. In the Control Panel menu, reduce the level of VacuumStrngth.

(See "Adjusting the Vacuum Strength.") ➔User's Guide

Incorrect Printhead alignment value. In the Control Panel menu, set Head Height to a lower height.

(See "Troubleshooting Paper Abrasion and Blurry Images.") ➔ User's Guide

The type of paper specified in the printer driver does not match the type loaded in the printer.

Load paper of the same type as you have specified in the printer driver.

(See "Loading Rolls in the Printer.") ➔ P.15 (See "Loading Sheets in the Printer.") ➔ P.21

Make sure the same type of paper is specified in the printer driver as you have loaded in the printer.

1.

Press the Stop button and stop printing.

2.

Change the type of paper in the printer driver and try printing again.

The contrast becomes uneven during printing

Cause Corrective Action

The paper feed amount is out of adjustment.

Adjust the feed amount.

(See "Adjusting the Feed Amount.") ➔User's Guide

The type of paper specified in the printer driver does not match the type loaded in the printer.

Load paper of the same type as you have specified in the printer driver.

(See "Loading Rolls in the Printer.") ➔ P.15 (See "Loading Sheets in the Printer.") ➔ P.21

Make sure the same type of paper is specified in the printer driver as you have loaded in the printer.

1.

Press the Stop button and stop printing.

Image edges are blurred or white banding occurs

iPF780 Series

Basic Guide

Troubleshooting Problems with the printing quality