Canon imageCLASS MF4890dw Setting Guide

Wireless LAN

Read this guide before setting up the wireless LAN

This guide describes the wireless LAN set up procedure, and problems encountered during the confi guration.
After you fi nish reading this guide, store it in a safe place for future reference. See the “Starter Guide” for
machine installation and settings for connection methods other than the wireless LAN.

Prepare for Wireless LAN Connection

Setting the Wireless LAN

Installing the Software

Troubleshooting

Setting Guide

Prepare for Wireless LAN Connection

P.2

Setting the Wireless LAN

P.4

Installing the Software

▲

P.10

Troubleshooting

P.14

Read this guide before setting up the wireless LAN

This guide describes the wireless LAN set up procedure, and problems encountered during the confi guration.
After you fi nish reading this guide, store it in a safe place for future reference. See the “Starter Guide” for
machine installation and settings for connection methods other than the wireless LAN.

Prepare for Wireless LAN Connection

Step 1

Check the Following First.

 Is the computer connected to the router (or the

access point) properly?

For more information, see the instruction manual for the
network device you are using, or contact the networking
device manufacturer.

Internet Router

 Have the network settings on the computer

been completed?

If the computer is not properly confi gured, you may not
use the wireless LAN connection even after completing
the following settings.

NOTE

• You cannot connect both a wired LAN and wireless

LAN at the same time. In addition, the machine is set
to the “Wired LAN” by default.

When proceeding from “Connecting the Power Cord” in the Starter Guide

Proceed to “Check Your Router.” on P.3.

• When you connect to a network environment that is

not security protected, your personal information may
be disclosed to third parties. Please use caution.

• If you connect through a LAN in the offi ce,

your network administrator.

contact

2

Step 2



Switch the Connection Method to Wireless LAN.

Press [▲] or [▼] to



highlight an option.

Menu

(Menu)

Network Settings
Preferences
Timer Settings
Copy Settings



Select LAN
Wired LAN

Wireless LAN

Configuring
settings...



Network Settings
Select Wired/Wireles
Wireless LAN Settin...
TCP/IP Settings
SNMPv1 Settings

Prepare for Wireless LAN Connection

Step 3

Select the method to set up the wireless LAN from the following two methods, depending on the router or access
point that you are using.

Check Your Router.

There is a button. P. 4 (Push Button Mode)

This machine supports WPS (Wi-Fi Protected Setup). You can
easily setup if your router or access point has a button, and if the
following mark is on the router.

If you are not sure whether your router supports WPS, please see the manual

included in the product, or contact the product manufacturer.

There is no button. P. 6 (Manual Selection)

If there is no button on your router or access point, you may
manually select the SSID and complete the settings. In this case,
you need to remember the SSID and network key of your router or
access point. See “Check the SSID (Network Name/Access Point
Name) and Network Key” (P.6) to learn how to fi nd out your SSID
and network key.

When proceeding from “Connecting the Power Cord” in the Starter Guide

Proceed to step  on P.4.

?

To setup with “WPS PIN Code Mode,” or setup manually:

“Setting the Machine Using WPS (PIN Code Mode)” in the e-Manual.

“Setting by Manually Entering SSID” in the e-Manual.

1

Prepare for Wireless LAN Connection

2

Setting the Wireless LAN

3

Installing the Software

4

Troubleshooting

3

Setting the Wireless LAN

Push Button Mode

Setting via WPS

Read the instruction manual for your network device fi rst to learn how to confi gure the settings.



(Menu)



• Press [▲] or [▼] to highlight <Network

Settings>.

Menu
Network Settings
Preferences
Timer Settings
Copy Settings





• Press [▲] or [▼] to highlight <WPS Push Button

Mode>.

See Wireless LAN
Setting Guide to
perform settings.

OK

Wireless LAN Settings

WPS Push Button Mode

WPS PIN Code Mode
SSID Settings
Wireless LAN Informa...

4



• Press [▲] or [▼] to highlight <Wireless LAN

Settings>.

Network Settings
Select Wired/Wirele...
Wireless LAN Setting
TCP/IP Settings

SNMPv1 Settings



Do you want to
connect with new
settings?

NoYes

• Press [◀] to highlight <Yes>.

Move to the router

Setting the Wireless LAN



• You should press the WPS button within 2

minutes after you select <Yes> in step .

• Press and hold* the button until the lamp lights

or blinks

* The time that you should hold the button may vary

depending on the router you are using.

.

Move to the machine



When an error message appears:

Press [OK] to close the screen, check whether or
not the network key is correct, and then retry the
settings.

If the access point cannot be detected even after
retrying, see the following.

“When an Error Message Appears” (P.14)

When checking the network connection:

You can check if the machine is properly connected
to the network using a computer that is connected
to a network.

”Checking that the Wireless LAN Setting is
Completed” (P.9)

When setting an IP address manually:

“Setting the IPv4 Address” in the e-Manual

• After the <Connected.> screen is displayed,

wait until the Wi-Fi indicator stops blinking and
turns on.

Wait approximately 2 minutes

after the connection is completed.

The IP address is set during this time period.

Proceed to P.9

1

Prepare for Wireless LAN Connection

2

Setting the Wireless LAN

3

Installing the Software

4

Troubleshooting

5

Setting the Wireless LAN

Manual Selection

Setting by Selecting the SSID (Network or Access Point)

Check the SSID (Network Name/Access Point
Name) and Network Key

Fill in the blanks on the right after checking one of the
follo

wing methods.

Check a label attached on the wireless LAN router.

• SSID

It is sometimes written as the name of network,
or name of access point. If there are multiple
SSIDs, please write them all down.

SSID ：XXXXXXXXXXXX
Network Key

・
・
・

：XXXXXXXXXXXX

Check using Canon MF/LBP wireless Setup
Assistant*

* Included in User Software CD-ROM, which is supplied with the

machine.

““Checking SSID or Network Key for a Wireless LAN

Router/Access Point” (P.20)



(Menu)

• Network Key

It is sometimes written as PIN, WEP key, WPA/
WPA2 passphrase, PSK , or preshared key.



• Press [▲] or [▼] to highlight <Wireless LAN

Settings>.

Network Settings
Select Wired/Wirele
Wireless LAN Setting
TCP/IP Settings
SNMPv1 Settings

...

6



• Press [▲] or [▼] to highlight <Network

Settings>.

Menu
Network Settings
Preferences
Timer Settings
Copy Settings



See Wireless LAN
Setting Guide to
perform settings.

OK

Setting the Wireless LAN

 

• Press [▲] or [▼] to highlight <SSID Settings>.



• Press [▲] or [▼] to highlight <Select Access

oint>.

P

Wireless LAN Settings
WPS Push Button Mode

WPS PIN Code Mode

SSID Settings

Wireless LAN Informa

SSID Settings

Select Access Point

Manual Settings

...



If “Cannot fi nd access point” is displayed:

““When an Error Message Appears” (P.14)

Proceeding to
screen for entering
access point network
key.

WEP Key (5-26 Char.)

<Apply>
Entry Mode: A



Press [
<Entry Mode>.



Enter the network key using the numeric
keys.



Press [▲] or [▼] to highlight <Apply>.

](Tone), and then highlight



• Press [▲] or [▼] to highlight the access point

you wr

• If multiple matched SSIDs are displayed,

select the ID that is listed fi rst (the one with
the strongest signal).

Select Access Point

SampleABCD WEP 13

SampleEFGHIJ WPA-PS
SampleKL WPA2-PSK 9
SampleMNOP None 7

ote down.

If no SSID has been found:

““Checking SSID or Network Key for a
Wireless LAN Router/Access Point” (P.20)

1

Prepare for Wireless LAN Connection

2

Setting the Wireless LAN



• Press [◀] to highlight <Yes>.

Do you want to
connect with new
settings?

Next Page

3

Installing the Software

NoYes

4

Troubleshooting

7

7

Setting the Wireless LAN



• After the <Connected.> screen is displayed,

wait until the Wi-Fi indicator stops blinking
and turns on.

Wait approximately 2 minutes

after the connection is completed.

The IP address is set during this time period.

Proceed to P.9

When an error message appears:

Press [OK] to close the screen, check whether the
network key is correct or not, and then retry the
settings from step .

If the access point cannot be detected even after
retrying, see the following.

“When an Error Message Appears” (P.14)

When setting IP address manually:

“Setting the IPv4 Address” in the e-Manual

8

Checking that the Wireless LAN Setting is Completed

 

(Status Monitor/Cancel) (Status Monitor/Cancel)

Start a web browser from the computer

Setting the Wireless LAN



• Press [▲] or [▼] to highlight <Network

Information>.



• Press [▲] or [▼] to highlight <IPv4>.



Status Monitor/Cancel
Coy Job Status
Fax Job Status/Hist
Print Job Status

Network Information

Network Information

IPv4

IPv6
Wireless LAN Informa

IPv4

IP Address

Subnet Mask
Gateway Address
Host Name

...



• Enter [http://<IP address that you have written

down in step >/] in the addr
then press [Enter] on your keyboard.

ess fi eld, and



...

• Check that the screen of the Remote UI is

display

ed.

• Press [▲] or [▼] to highlight <IP Address>.



• Take note of the IP address.

1

Prepare for Wireless LAN Connection

IP Address

192.168.0.215

2

Setting the Wireless LAN

Connection is completed

when the screen is displayed.

Proceed to P.10

When the screen is not displayed
correctly:

“The Remote UI is not displayed.” (P.17)

3

Installing the Software

4

Troubleshooting

9

◀

Select

◀

Click!

◀

Click!

Installing the Software

Click!

▶

◀

Select

Windows

Install the MF Drivers and the MF Toolbox. Make sure that the machine is turned ON, and log on to Windows as a
user with administrative privileges. Shut down all applications that are running. See the e-Manual for details about
installation.

NOTE

• If you are operating in the IPv6 environment, you may not install the software following the procedures below. See “Installing

the MF Drivers on the WSD Network” in the e-Manual.

• You may not use the scan function in the IPv6 environment.



▲

User Software CD-ROM



◀

• Printer, fax, scanner drivers, and MF Toolbox

will be installed.

• Select [Custom Installation] to install Presto!

P

ageManager and the e-Manual.

When the screen is not displayed correctly:

• Windows XP/Server 2003

[Start] Menu → [Run] → enter [D:\MInst.exe*]
→ [OK]

• Windows Vista/7/Server 2008

t] Menu

[Star
(or [Start Search]) → enter [D:\MInst.exe*] →
press the [Enter] k

• Windows 8/Server 2012

Right-click the low
→ [Run] → enter [D:\MInst.exe*] → [OK]

* The CD-ROM drive name is indicated as "D:" in this

manual.

→ [Search programs and fi les]

ey

er-left corner of the screen

Click!



◀

Select ✔✔

▶

Click!

• Follow the instructions on the screen to continue.

• We ask for the user’s cooperation for the Product

Extended Surv
descriptions on the screen.

ey Program. For details, see the



• Take the CD-ROM out, if necessary.

The PC connection via the wireless

LAN is now complete.

◀

Select ✔✔

◀

Click!

10

Installing the Software

◀

Click!

◀

Enter

◀

Click!

◀

Double-click!

◀

Click!

◀

Click!

Macintosh

Install the MF drivers for Macintosh. It requires Mac OS X 10.5.8 version or later. The installation screen varies
depending on the version of Mac OS X.

This operation is for Macintosh. If using Windows, proceed to P.10.





▲

Insert the User Software CD-ROM and
double-click the CD-ROM icon.

▼

◀

Double-click!

▼

Follow the instructions

on the screen to continue.

▼



• Installing the drivers is now complete.

Continued with registratiion operations on the
desktop.

▼



◀

Click!

◀

Click!



• Depending on the system environment, the

dialog box may not be displayed. In this case,
proceed to next step.

▼

1

Prepare for Wireless LAN Connection

◀

Enter

◀

Click!

2

Setting the Wireless LAN

3

Installing the Software

▼

Next Page

4

Troubleshooting

◀

Click!

11

Installing the Software

◀

Click!

◀

Select

◀

Click!

◀



Select

◀



Select

◀



Click

◀



Click!

◀

Enter

◀

Select

◀

Click!

◀

Select

Macintosh



◀

Click!

Connecting with the manual setting

◀

Click!

◀

Select

• If you are using Mac OS X 10.5.8, click [+],

select [CanonMF4800] or [CanonMF4700]
from the dialog box displayed, and then
proceed to next step..

▼





◀

Click!



Select a printer name for which [Bonjour] is

[

displayed in the [Kind] or [Connection] column.



If you are using Mac OS X 10.5.x, select the
corresponding driv

er from [Print Using].

◀

◀

◀



Select



Select



Click

• [IPP (Internet Printing Protocol)] is not supported.

▼

◀

Enter

◀

Select

▼

◀

Select

12

• An IP address is automatically confi gur

y the Bonjour function. If there is not the

b
Bonjour function or you want to set the
IP address manually, see “Setting the IP
Address” in the e-Manual.

ed

▼

◀

Click!

◀

◀

Click!

◀



Click!

◀



Check that this

machine is added.

Click!

Installing the Software

• If you are using Mac OS X 10.5.x,

select [Select a driver to use] and the
corresponding driver from [Print Using], and
then click [Add].

▼



◀

Click!





◀

Check that this

machine is added.

Computer connection via the

wired LAN is now complete.

1

Prepare for Wireless LAN Connection

2

Setting the Wireless LAN

3

Installing the Software

4

Troubleshooting

13

Troubleshooting

When an Error Message Appears

Could not connect.
More than one access
point was detected.

Close

Cannot find access
point.

Close

Action

• Wait for a while and try again.

Action 1

• Router’s push button might not be

pressed in the time limit.

Repeat the

setup with the proper procedure.

If the message still appears:

Check network connection referring to “Cannot Connect to the Network” (P.18). If the
access point cannot be determined even after checking the network connection,
check the security settings on the router.

Action 2

• The correct SSID might not be

entered.

Confi rm the router’s SSID

and repeat the setup.

Action

WPS connection
failed.

Close

Wireless connection
failed.

Close

1. Check that the wireless LAN router or access point that you are using
supports WP

S function.

2. If the router is WPS capable:

Check network connection referring to “Cannot Connect to the Network” (P.18).

If the r

Manually select a specifi c router f

outer is not WPS capable:

or your network identifi cation. (P.6)

Action

• Turn OFF the machine and turn it back ON, and then repeat the setup.

If the message still appears:

Check network connection referring to “Cannot Connect to the Network” (P.18).

If the access point cannot be determined even after checking the network
connection, check the security settings on the router.

14

Action

Troubleshooting

Could not connect.
Check PSK settings.

Close

Shared Key auth.
failed. Check WEP
settings.

Close

• Enter the correct network key and repeat the setup.

If the message still appears:

Check network connection referring to “Cannot Connect to the Network” (P.18).

Action

• Enter the correct network key and repeat the setup.

If the message still appears:

Change the WEP encryption on the router to “Shared Key,” or change the WEP
authentication method on the machine to <Open Sy

stem>.

Confi gure all the settings manually to change the setting to <Open System>.

(See the e-Manual)

Action

Open authentication
failed. Check WEP
settings.

Close

• Change the WEP authentication method on the machine to <Shared Key>.

Confi gure all the settings manually to change the setting to <Shared Key>.

(See the e-Manual)

If the message still appears:

Change the MAC address for the machine and the computer you are using to the

ed settings.

allow

1

Prepare for Wireless LAN Connection

2

Setting the Wireless LAN

3

Installing the Software

4

Troubleshooting

15

Troubleshooting

If Problems Occur

The SSID of the
wireless LAN router
or access point is not
displayed in the list of
access points.

Cause 1

The SSID of the wireless LAN router or access point that you wrote down on
P.6 is incorr

Action

• Check the wireless LAN or access point’s SSID.

• Specify the settings again.

Cause 2

ect.

“Checking SSID or Network Key for a Wireless LAN Router/Access

Point” (P.20)

“Setting by Selecting the SSID (Network or Access Point)” (P.6)

Cannot detect the SSID
or network key of the
wireless LAN router or
access point.

The machine cannot detect the wireless LAN router or access points because
there is a pr

Action

• Check the network connection.

Action

“Checking SSID or Network Key for a Wireless LAN Router/Access Point”

(P.20)

oblem with the network connection.

“Cannot Connect to the Network” (P.18)

16

Troubleshooting

Cause 1

The machine’s IP address is not set correctly.

Action

• Enable the DHCP function for the wireless LAN router or access point, and

specify the setting again.

See the instruction manual of the router, or contact the manufacturer.

Cause 2

The wireless LAN router or access point network key is not correctly
specifi ed to the machine.

A

ction

The Remote UI is not
displayed.

• Enable the DHCP function for the wireless LAN router or access point, and

specify the setting again.

“Checking SSID or Network Key for a Wireless LAN Router/Access

Point” (P.20)

• Specify the settings again.

“Setting by Selecting the SSID (Network or Access Point)” (P.6)

Cause 3

A wrong SSID is selected.

Action

• Check the wireless LAN or access point’s SSID.

“Checking SSID or Network Key for a Wireless LAN Router/Access

Point” (P.20)

• Enable the DHCP function for the wireless LAN router or access point, and

specify the setting again.

“Setting by Selecting the SSID (Network or Access Point)” (P.6)

1

Prepare for Wireless LAN Connection

2

Setting the Wireless LAN

3

Installing the Software

4

Troubleshooting

17

Troubleshooting

Cannot Connect to the Network

Check the following items to make sure that the machine is ready to be connected to a network.







Check the status of the computer.

• Have the settings for the computer, the wireless LAN router, or access point been

completed?

• Are the cables (power cable or network cables) for the wireless LAN router or access point

disconnected?

• Is the wireless LAN router or access point turned ON?

If you cannot connect to the Internet even after checking:

• Turn OFF each device and turn each one back ON.

• Wait a few moments, and reconnect to the Internet.

Check if the machine is turned ON.

• When the power is already turned ON, turn the power OFF and turn it back ON.

Check the installation sites for the machine and the wireless LAN router
(access point).

• Is the distance between the machine and the wireless LAN router (access point) close

enough to communicate?

• Is there any obstacle, such as a wall, between the machine and the wireless LAN router

(access point)?

• Is there any electronic device, such as a microwave or a digital cordless phone, that emit

electronic wave?

18

Within 164' (50 m)

The machine



Wireless LAN router
or access point

Specify the settings again.

“Setting via WPS” (P.4)

“Setting by Selecting the SSID (Network or Access Point)” (P.6)

Proceed to the next page if you still cannot connect the machine to the network.

Troubleshooting

Check the settings of the wireless LAN router (access point).

If one of followings is the case:

“Setting by Manually Entering SSID” in the e-Manual

• The MAC address fi ltering is enabled.

• Stealth function*: Enabled

• Deny ANY**: Enabled

• WEP key is set between <WEP Key 1> and <WEP key 4>, but the WEP key to use is not properly selected

in <Select

• WEP key (hexadecimal): Automatically generated by the wireless LAN router or access point.

* A function that makes the wireless LAN router or access point invisible to the SSIDs on other devices.
** A function that makes the wireless LAN router or access point deny a connection when another device’s SSID is set to “Any” or

“Empty.

WEP K

”

ey>.

If one of following is the case, change the settings of the wireless LAN router (access point).

• The MAC address fi ltering is enabled.

• An encryption method only when communicating using IEEE802.11n: WEP or TKIP

For the operation method of the wireless LAN router (access point), read the instruction manual for the wireless LAN
router or access point, or contact the manufacturer of the wireless LAN router or access point.

1

Prepare for Wireless LAN Connection

2

Setting the Wireless LAN

3

Installing the Software

4

Troubleshooting

19

19

Appendix

◀

Click!

Click!

▶

Checking SSID or Network Key for a Wireless LAN Router/Access Point

You can check the SSID or the network key using “Canon MF/LBP Wireless Setup Assistant,” which is included in
the supplied User Software CD-ROM with the machine.



• Write down the name of the access point

(SSID) and network key on P.6, and then
continue the setup procedure.

User Software CD-ROM





▲

Click!

If multiple access points are displayed:



Write down all SSIDs that are displayed.

SampleABCD WEP 01234567890123456789ABCDEF
SampleEFGHIJ WPA-PSK 543210EDCBA
SampleK WPA2-PSK 1234ABCD



◀

Click!

▶

Perform the procedure up to step  in
“Setting by Selecting SSID (Netw
Access Point)” (P.6).



Select the SSID that matches the one you
wrote do





Write down the network key for the SSID
you selected.

wn from the displayed SSID in step

.

SampleABCD WEP 01234567890123456789ABCDEF
SampleEFGHIJ WPA-PSK 543210EDCBA
SampleK WPA2-PSK 1234ABCD

ork or

20

• When the License Agreement screen

appears, please read thoroughly, and click
[Yes] to agree.



SampleEFGHIJ WPA-PSK 543210EDCBA



Perform the procedure from step  in
“Setting by Selecting SSID (Netw
Access Point)” (P.6)”

ork or

If the information for the wireless LAN
router is not displayed:

• Click the [Refresh] button.

• If the information is not displayed when

you click the [R
computer settings for a wireless LAN router
or access point are complete.

efresh] button, check if the

Return to step  on P.7

21

22

23

Contacting the Service Center

Contacting the Service Center

When you have a problem with your machine, refer to
“Troubleshooting” in the Basic Operation Guide or the
e-Manual fi rst. If you cannot solve the problem after
referring the manuals, contact the Canon Authorized
Service Facilities or the Canon Customer Care Center.

Canon Customer Care Center

1-800-OK-CANON

(U.S.A./Canada)

U.S.A

Monday through Friday

From 8:00 A.M. to 8:00 P.M. EST

Canada

Monday through Friday

From 9:00 A.M. to 8:00 P.M. EST

http://www.canon.ca/

CANON INC.

30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan

CANON MARKETING JAPAN INC.

16-6, Konan 2-chome, Minato-ku, Tokyo 108-8011, Japan

CANON U.S.A., INC.

One Canon Park, Melville, NY 11747, U.S.A.

CANON EUROPA N.V.

Bovenkerkerweg 59, 1185 XB Amstelveen, The Netherlands

CANON CHINA CO. LTD.

15F Jinbao Building No.89, Jinbao Street, Dongcheng District, Beijing 100005, PRC

CANON SINGAPORE PTE LTD

1 HarbourFront Avenue, #04-01 Keppel Bay Tower, Singapore 098632

CANON AUSTRALIA PTY LTD

1 Thomas Holt Drive, North Ryde, Sydney NSW 2113, Australia

CANON GLOBAL WORLDWIDE SITES

http://www.canon.com/

FT6-0297 (010) XXXXXXXXXX © CANON INC. 2013 PRINTED IN KOREA

When you have a problem with your machine, refer to
“Troubleshooting” in the Basic Operation Guide or the
e-Manual fi rst. If you cannot solve the problem after
referring the manuals, contact the Canon Authorized
Service Facilities or the Canon Customer Care Center.

Canon Customer Care Center

1-800-OK-CANON

(U.S.A./Canada)

U.S.A

Monday through Friday

From 8:00 A.M. to 8:00 P.M. EST

Canada

Monday through Friday

From 9:00 A.M. to 8:00 P.M. EST

http://www.canon.ca/

CANON INC.

30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan

CANON MARKETING JAPAN INC.

16-6, Konan 2-chome, Minato-ku, Tokyo 108-8011, Japan

CANON U.S.A., INC.

One Canon Park, Melville, NY 11747, U.S.A.

CANON EUROPA N.V.

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