Canon ImageCLASS MF4690 User Manual

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Before Using the Machine
1
2
Copying
3
Sending and Receiving
Printing and Scanning
Network
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Remote UI
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System Manager Settings
Maintenance
8
Reference Guide
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Troubleshooting
10
Appendix
11
Table of Contents
Index
9
Please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference.
How to Use This Guide
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System Manager Settings
Maintenance
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Manuals for the Machine

Machine Set-Up
Software Installation
Starter Guide
Basic Features
Maintenance
Trouble Shooting
Specifications
Total Operation Features
Network and Remote User Interface
System Manager Settings
Reports and Lists
Trouble Shooting
Scanning Features
Basic Operation Guide
Reference Guide (This Document)
Scanner Driver Guide
CD-ROM
CD-ROM
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Troubleshooting
10
Appendix
11
Table of Contents
Index
9
Indicates the manual is supplied in PDF format in the accompanying CD-ROM.
CD-ROM
To view the manuals in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe Reader/Acrobat
Reader/Acrobat is not installed on your system, please download it from the Adobe Systems Incorporated website (http://www.adobe.com). Considerable effort has been made to make sure that the manuals for the machine are free of inaccuracies and
omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon. The machine illustration on the cover may differ slightly from your machine.
i
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Maintenance
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Things You Can Do

Select a scan mode depending on the type of image
Image Quality
p. 3-4
Adjust the density level of scanned images
Sort copies by page order
Collate Copying
p. 3-7
Make two-sided copies
Back
Send documents with diverse sending methods
Fax, E-Mail, and File Server
Send documents in a variety of file formats
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Chapter 4
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Troubleshooting
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Appendix
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Table of Contents
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Density
p. 3-4
Enlarge or reduce copied images
Zoom Ratio
p. 3-5
Two-Sided Copy
p. 3-9
Copy two documents on one sheet
2 on 1 Combination
p. 3-8
Send Settings
p. 4-7
Specify a recipient with a single key
Sending with One-Touch Keys
p. 4-20
ii
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Sending and Receiving
Printing and Scanning
Network
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System Manager Settings
Maintenance
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9
Troubleshooting
Specify a recipient with a three­digit code
Sending with Coded Dial Codes
p. 4-21
Specify multiple recipients as a group
Sending to Group Addresses
p. 4-22
Look up a particular recipient
Retry sending documents automatically
Auto Retry
p. 4-29
Send documents to multiple recipients
Broadcasting
p. 4-26
Recall the last three sending jobs
Back
Forward received documents
Forwarding Documents
Receive faxes in memory without printing out
Memory Reception
Send a fax from a PC
Previous
p. 4-41, 7-15
p. 4-38
Next
10
Appendix
11
Table of Contents
Index
Address Book Search
p. 4-23
Job Recall
PC Faxing
p. 4-27
Online Help
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Maintenance
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Troubleshooting
Print a document from a PC
Printing
Online Help
Specify detailed scanning options to suit various images
Scanning
Scanner Driver Guide
Access and manage the machine from a PC
Restrict the use of the machine with department IDs
Department ID Management
p. 8-6
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Appendix
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Table of Contents
Index
Remote UI
Chapter 7
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Printing and Scanning
Network
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Maintenance
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Table of Contents

Manuals for the Machine ............................................................................................................... i
Things You Can Do ..........................................................................................................................ii
How to Use This Guide ............................................................................................................ xxiv
Using the Top Page ........................................................................................................... xxiv
Using the Chapter Topic List ..........................................................................................xxv
Legal Notices ............................................................................................................................. xxvii
1 Before Using the Machine ........................................................................................................1-1
Machine Components ...............................................................................................................1-3
Troubleshooting
10
Appendix
11
Table of Contents
Index
9
Operation Panel ...........................................................................................................................1-6
Main Operation Panel ........................................................................................................1-6
Send/Fax Operation Panel ...............................................................................................1-9
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Printing and Scanning
Network
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Maintenance
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9
Troubleshooting
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Appendix
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LCD (Standby Mode) ............................................................................................................... 1-10
Copy Mode ......................................................................................................................... 1-10
Send/Fax Mode ................................................................................................................. 1-10
Scan Mode ..........................................................................................................................1-10
Log In Mode .......................................................................................................................1-11
Department/User ID Management ................................................................................... 1-12
Procedure before Using the Machine ....................................................................... 1-12
Procedure after Using the Machine ........................................................................... 1-12
Toner Cartridge ......................................................................................................................... 1-13
Maintaining the Toner Cartridge ................................................................................ 1-14
Checking the toner level ............................................................................................... 1-15
Timer Settings ........................................................................................................................... 1-16
Setting the Sleep Mode ................................................................................................. 1-16
Setting Auto Clear Time ................................................................................................. 1-17
Setting Time Zone ........................................................................................................... 1-17
Setting Daylight Saving Time ......................................................................................1-18
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Copying
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Sending and Receiving
Printing and Scanning
Network
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System Manager Settings
Maintenance
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Back
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2 Document and Paper ................................................................................................................2-1
Document Requirements ......................................................................................................... 2-2
Scanning Area ..............................................................................................................................2-3
Loading Documents ..................................................................................................................2-4
On the Platen Glass ............................................................................................................2-4
In the ADF ..............................................................................................................................2-5
Paper Requirements ...................................................................................................................2-7
Printable Area ...............................................................................................................................2-9
Loading Paper ........................................................................................................................... 2-10
Into the Multi-Purpose Tray .......................................................................................... 2-10
Setting Paper Size and Type ................................................................................................. 2-13
Troubleshooting
10
Appendix
11
Table of Contents
Index
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9
Troubleshooting
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Appendix
Back
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3 Copying .....................................................................................................................................3-1
Basic Copying Method ..............................................................................................................3-3
Scan Settings ................................................................................................................................3-4
Image Quality .......................................................................................................................3-4
Density ....................................................................................................................................3-4
Zoom Ratio ............................................................................................................................3-5
Advanced Copy Features ..........................................................................................................3-7
Collate Copy ..........................................................................................................................3-7
2 on 1 Combination ...........................................................................................................3-8
Two-Sided Copying ............................................................................................................3-9
Reserved Copy ..................................................................................................................3-10
Printing a Sample Page .......................................................................................................... 3-11
Canceling Copy Jobs ............................................................................................................... 3-12
Checking and Deleting Jobs ................................................................................................ 3-13
Checking and Deleting Copy Jobs.............................................................................3-13
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Sending and Receiving
Printing and Scanning
Network
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Maintenance
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Back
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4 Sending and Receiving .............................................................................................................4-1
Basic Sending Method ..............................................................................................................4-5
Scan Settings ................................................................................................................................4-6
Image Quality (Fax) ............................................................................................................4-6
Density ....................................................................................................................................4-6
Send Settings (E-Mail/File Server) .................................................................................4-7
Storing/Editing Address Book ................................................................................................4-9
Storing/Editing One-Touch Keys/Coded Dial Codes ........................................... 4-10
Storing/Editing Group Addresses .............................................................................. 4-15
Specifying Destinations ......................................................................................................... 4-20
Using One-Touch Keys ...................................................................................................4-20
Using Coded Dial Codes ................................................................................................ 4-21
Using Group Addresses .................................................................................................4-22
Troubleshooting
10
Appendix
11
Table of Contents
Index
9
Using Address Book Key ................................................................................................ 4-23
Manual Sending (Fax) ............................................................................................................. 4-25
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Advanced Sending Features ................................................................................................ 4-26
Broadcasting ......................................................................................................................4-26
Job Recall ............................................................................................................................ 4-27
PC Faxing ..................................................................................................................................... 4-28
Customizing Sending Features ........................................................................................... 4-29
Setting Number of Retry Attempts (E-Mail/File Server) .....................................4-29
Setting Automatic Redialing (Fax) ............................................................................. 4-29
Setting Detail Information (E-Mail/File Server/USB Memory) ......................... 4-30
Fax Dialing Features ................................................................................................................ 4-32
Switching Temporarily to Tone Dialing ....................................................................4-32
Checking Dialing Line ....................................................................................................4-33
Dialing an Overseas Number (With Pauses) ........................................................... 4-33
Basic Receiving Method ......................................................................................................... 4-35
Troubleshooting
10
Appendix
11
Table of Contents
Index
9
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Troubleshooting
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Receiving Features ................................................................................................................... 4-36
FaxTel: Optional Settings ............................................................................................... 4-36
DRPD: Optional Settings ...............................................................................................4-37
Manual Reception ............................................................................................................ 4-37
Memory Reception .......................................................................................................... 4-38
Memory Lock Reception ...............................................................................................4-38
Forwarding Received Documents .............................................................................4-41
Remote Reception ...........................................................................................................4-42
Printing Received Documents .....................................................................................4-44
Canceling TX/RX Jobs ............................................................................................................. 4-46
Checking and Deleting Jobs ................................................................................................ 4-47
Checking Transmission/Reception Results ............................................................. 4-47
Checking the Arrival of I-Fax ........................................................................................ 4-47
Checking and Deleting Sending/Receiving Documents
Stored in Memory ............................................................................................................ 4-48
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Table of Contents
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Printing and Scanning
Network
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5 Printing and Scanning ..............................................................................................................5-1
Printing Documents ...................................................................................................................5-2
Scanning to a Computer ..........................................................................................................5-3
Scanning to a USB Memory .....................................................................................................5-4
Scanning to a USB Memory .............................................................................................5-4
Scan Settings ........................................................................................................................5-6
Canceling Scan Jobs ...................................................................................................................5-8
Canceling Scan Jobs to a Computer ............................................................................5-8
Canceling Scan Jobs to a USB Memory .......................................................................5-8
Checking and Deleting Jobs ...................................................................................................5-9
Checking and Deleting Print Jobs ................................................................................5-9
Troubleshooting
10
Appendix
11
Table of Contents
Index
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6 Network .....................................................................................................................................6-1
System Requirements ................................................................................................................6-4
Printing or Sending a Fax from a Computer ..............................................................6-4
Using E-Mail ..........................................................................................................................6-5
Sending Data to a File Server..........................................................................................6-5
Basic Network Settings .............................................................................................................6-6
Interface Settings ................................................................................................................6-6
Communication Environment Setup ...........................................................................6-8
Setting Up a Computer for Printing/Sending a Fax ..................................................... 6-11
Settings from the Operation Panel ............................................................................ 6-11
Machine Connection Method (LPD/Raw) ...............................................................6-12
Print Server Settings .......................................................................................................6-15
Setting Up E-Mail ..................................................................................................................... 6-16
Troubleshooting
10
Appendix
11
Table of Contents
Index
9
Settings from the Operation Panel ............................................................................ 6-16
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Maintenance
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Setting Up a Computer as a File Server ............................................................................ 6-21
Settings from the Operation Panel ............................................................................ 6-21
Configuring a Shared Folder ........................................................................................6-23
Additional Network Settings................................................................................................ 6-35
TCP/IP Settings ..................................................................................................................6-35
Startup Time Settings ..................................................................................................... 6-41
Checking Network Settings .................................................................................................. 6-43
Machine Management ........................................................................................................... 6-44
Machine Management Using Web Browser (Remote UI) .................................. 6-44
Machine Management Using NetSpot Device Installer .....................................6-44
Machine Management Using NetSpot Console ...................................................6-44
7 Remote UI ..................................................................................................................................7-1
Troubleshooting
10
Appendix
11
Table of Contents
Index
9
System Requirements ................................................................................................................7-3
Windows.................................................................................................................................7-3
Macintosh ..............................................................................................................................7-3
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Printing and Scanning
Network
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System Manager Settings
Maintenance
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Back
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Using the Remote UI ..................................................................................................................7-4
Starting the Remote UI .....................................................................................................7-4
Displaying Device Status and Information ........................................................................7-6
Job Management ........................................................................................................................ 7-7
Managing Print Jobs ..........................................................................................................7-7
Viewing the Activity Log ..................................................................................................7-8
Managing the Address Book ...................................................................................................7-9
Customizing System Settings .............................................................................................. 7-12
Customizing System Information ..............................................................................7-12
Specifying Forwarding Settings .......................................................................................... 7-15
Managing the Department/User ID .................................................................................. 7-21
Troubleshooting
10
Appendix
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Table of Contents
Index
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Import/Export Function ......................................................................................................... 7-27
Saving the Address Book ..............................................................................................7-27
Loading an Address Book ............................................................................................. 7-28
Saving User Management Data in Files (Export) .................................................. 7-29
Loading User Management Data Files (Overwrite/Import) ..............................7-30
Saving Additional Functions Settings in Files (Export) ....................................... 7-32
Loading Additional Functions Settings Files (Overwrite/Import) ..................7-33
Device Custom Settings ......................................................................................................... 7-35
8 System Manager Settings ........................................................................................................8-1
Specifying the System Manager Settings...........................................................................8-3
Device Information Settings ................................................................................................... 8-5
Troubleshooting
10
Appendix
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Table of Contents
Index
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Sending and Receiving
Printing and Scanning
Network
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Maintenance
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Department ID Management .................................................................................................8-6
Registering the Department ID, Password, and Page Limit .................................8-6
Changing the Password and Page Limit .....................................................................8-8
Erasing the Department ID and Password .............................................................. 8-10
Checking Counter Information ................................................................................... 8-10
Clearing Page Totals ........................................................................................................ 8-11
Printing Counter Information (DEPT. INFO LIST) ..................................................8-12
Accepting Print Jobs with Unknown IDs .................................................................8-12
Managing User IDs................................................................................................................... 8-14
Handling Documents with Forwarding Errors............................................................... 8-15
Remote UI ................................................................................................................................... 8-16
Troubleshooting
10
Appendix
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Table of Contents
Index
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Printing and Scanning
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Maintenance
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Restricting Access to Destinations ..................................................................................... 8-17
Setting a Password for the Address Book ...............................................................8-17
Restricting the New Address .......................................................................................8-18
Restricting PC Faxing ...................................................................................................... 8-18
Confirming Entered Fax Numbers .............................................................................8-19
Restricting Job Recall .....................................................................................................8-19
Restricting Broadcasting ............................................................................................... 8-20
Checking the Job Log ............................................................................................................. 8-21
Restricting the USB Interface Port ..................................................................................... 8-22
9 Maintenance .............................................................................................................................9-1
Cleaning the Machine ...............................................................................................................9-2
Exterior ...................................................................................................................................9-2
Troubleshooting
10
Appendix
11
Table of Contents
Index
9
Interior ....................................................................................................................................9-2
Fuser Roller ............................................................................................................................9-6
Scanning area .......................................................................................................................9-6
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Printing and Scanning
Network
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Replacing the Toner Cartridge ............................................................................................ 9-10
Redistributing Toner .......................................................................................................9-10
Replacing the Toner Cartridge with a New One ...................................................9-13
Recycling Used Cartridges .................................................................................................... 9-16
The Clean Earth Campaign ...........................................................................................9-16
U.S.A. PROGRAM ...............................................................................................................9-17
CANADA PROGRAM-CANADA PROGRAMME ........................................................ 9-20
Transporting the Machine .................................................................................................... 9-22
10 Troubleshooting ...................................................................................................................10-1
Clearing Jams ............................................................................................................................ 10-3
Document Jams ................................................................................................................10-3
Paper Jams..........................................................................................................................10-5
Troubleshooting
10
Appendix
11
Table of Contents
Index
9
LCD Messages ..........................................................................................................................10-13
Error Codes ............................................................................................................................... 10-21
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System Manager Settings
Maintenance
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9
Troubleshooting
10
Appendix
Back
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If <LOAD CORRECT PAPER> is displayed .......................................................................10-29
Re-Loading the Paper ...................................................................................................10-29
Changing the Paper Size Setting ..............................................................................10-29
General Problems ...................................................................................................................10-30
Paper Feeding Problems......................................................................................................10-32
Sending/Receiving Problems ............................................................................................ 10-33
Sending Problems .........................................................................................................10-33
Receiving Problems .......................................................................................................10-38
Copying Problems .................................................................................................................10-44
Printing Problems ..................................................................................................................10-47
Telephone Problems .............................................................................................................10-51
Network Problems ................................................................................................................. 10-52
If a Power Failure Occurs......................................................................................................10-55
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Before Using the Machine
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Sending and Receiving
Printing and Scanning
Network
4
5
6
Remote UI
7
System Manager Settings
Maintenance
8
9
Troubleshooting
10
Appendix
Back
Previous
Next
If You Cannot Solve a Problem ..........................................................................................10-56
Customer Support (U.S.A.) ..........................................................................................10-56
Customer Support (Canada) ......................................................................................10-56
11 Appendix ...............................................................................................................................11-1
Machine Settings ..................................................................................................................... 11-4
Printing USER’S DATA LIST ............................................................................................ 11-4
Accessing the Setting Menu ........................................................................................ 11-4
Setting Menu ............................................................................................................................. 11-6
PAPER SETTINGS ............................................................................................................... 11-6
VOLUME CONTROL .......................................................................................................... 11-6
COMMON SETTINGS .......................................................................................................11-7
COPY SETTINGS ................................................................................................................11-9
TX/RX SETTINGS .............................................................................................................11-11
ADDRESS BOOK SET. .....................................................................................................11-19
PRINTER SETTINGS .........................................................................................................11-23
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Printing and Scanning
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System Manager Settings
Maintenance
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Back
TIMER SETTINGS .............................................................................................................11-28
ADJUST./CLEANING .......................................................................................................11-30
REPORT SETTINGS..........................................................................................................11-32
SYSTEM SETTINGS .........................................................................................................11-34
Previous
Next
Summary of Reports and Lists...........................................................................................11-48
Printing Reports Automatically ......................................................................................... 11-49
TX REPORT ........................................................................................................................11-49
RX REPORT ........................................................................................................................11-50
ACTIVITY REPORT ...........................................................................................................11-51
Printing Reports and Lists Manually................................................................................11-53
Printing ACTIVITY REPORT ..........................................................................................11-53
Printing 1-TOUCH LIST, CODED DIAL LIST, and GROUP DIAL LIST ................11-54
Printing 1-TOUCH LIST 2, CODED DIAL LIST 2 ......................................................11-54
Troubleshooting
10
Appendix
11
Table of Contents
Index
9
Checking and Deleting Jobs .............................................................................................. 11-55
Checking and Deleting Report Jobs .......................................................................11-55
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Maintenance
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Back
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Checking Remaining Memory ........................................................................................... 11-56
Glossary ..................................................................................................................................... 11-57
Index ...........................................................................................................................................11-68
Troubleshooting
10
Appendix
11
Table of Contents
Index
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How to Use This Guide

Using the Top Page

Back
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Troubleshooting
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Appendix
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Table of Contents
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Using the Chapter Topic List

Back
Previous
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Troubleshooting
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Appendix
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System Manager Settings
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Back
The following symbols are used throughout the manuals for the machine and indicate the warnings, cautions and notes you should keep in mind when using the machine.
Indicates a warning that may lead to death or serious injury if not observed.
Explains how to avoid actions that could injure you or damage your machine.
Explains operating restrictions and how to avoid minor difficulties.
In addition, this guide uses distinctive notations to identify keys and information in the LCD:
The keys you press appear in square brackets: [Stop/Reset].
Information in the LCD appears in angle brackets: <LOAD PAPER>.
The items appears on the PC (Menus, Menu commands, buttons etc.) in angle brackets: [Save].
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Troubleshooting
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Appendix
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Sending and Receiving
Printing and Scanning
Network
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Remote UI
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System Manager Settings
Maintenance
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9
Troubleshooting
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Legal Notices

Trademarks
Canon, the Canon logo, imageCLASS, and NetSpot are trademarks of Canon Inc. Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in the United States and other countries. Windows Vista is a trademark of Microsoft Corporation in the United States and other countries. All other product and brand names are registered trademarks, trademarks or service marks of their respective owners.
Copyright
Copyright © 2007 by Canon Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc.
Disclaimer
The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.
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Before Using the Machine
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Sending and Receiving
Printing and Scanning
Network
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Remote UI
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System Manager Settings
Maintenance
8

1 Before Using the Machine

Machine Components ......................................................................................1-3
Operation Panel ...............................................................................................1-6
Main Operation Panel .................................................................1-6
Send/Fax Operation Panel ........................................................1-9
LCD (Standby Mode) ......................................................................................1-10
Copy Mode .................................................................................. 1-10
Send/Fax Mode .......................................................................... 1-10
Scan Mode ................................................................................... 1-10
Log In Mode ................................................................................ 1-11
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Troubleshooting
10
Appendix
11
Table of Contents
Index
9
1-1
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Before Using the Machine
1
2
Copying
3
Sending and Receiving
Printing and Scanning
Network
4
5
6
Remote UI
7
System Manager Settings
Maintenance
8
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Next
Department/User ID Management ...............................................................1-12
Procedure before Using the Machine ................................ 1-12
Procedure after Using the Machine .................................... 1-12
Toner Cartridge ..............................................................................................1-13
Maintaining the Toner Cartridge ......................................... 1-14
Checking the toner level ........................................................ 1-15
Timer Settings ................................................................................................1-16
Setting the Sleep Mode .......................................................... 1-16
Setting Auto Clear Time .......................................................... 1-17
Setting Time Zone ..................................................................... 1-17
Setting Daylight Saving Time ............................................... 1-18
Troubleshooting
10
Appendix
11
Table of Contents
Index
9
1-2
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