Canon EOS VIEWER, PHOTOSTITCH User Manual

EOS DIGITAL Software

EOS Viewer Utility
EOS Capture
PhotoStitch

Compatible Models

EOS 20D
EOS 10D
EOS DIGITAL REBEL

Windows

Macintosh

EOS 300D DIGITAL
EOS D60
EOS D30

E

INSTRUCTION

MANUAL

READ CAREFULLY BEFORE USING!

CANON SOFTWARE LICENSE AGREEMENT

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ROM IN THIS BOX. BY USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THE
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This is a license agreement (the [Agreement]) between you and Canon Inc. ([Canon]).

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NOT USE THE SOFTWARE PROGRAM ON THE CD-ROM AND THE USER MANUAL IN
THIS BOX (COLLECTIVELY, THE [SOFTWARE]) AND RETURN THE SOFTWARE WITHIN
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PARTICULAR PURPOSE, WITH RESPECT TO THE SOFTWARE.

1

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until expiration of all copyright interests in the SOFTWARE unless earlier terminated. You
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Software Restricted Rights Clause at FAR 52.227-19, as applicable.

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Canon, its affiliated corporations and third party licensors under such laws.
Nothing contained in Paragraph 1 shall be construed to give Canon any ownership rights in
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2

Manual Organization, How to Read the Manual and the Conventions Used

 This manual consists of a chapter for Windows followed by a chapter for Macintosh.

 In this manual, Windows XP Professional/Home Edition is referred to as Windows XP, Windows

Millennium Edition is referred to as Windows Me, Windows 2000 Professional is referred to as
Windows 2000, and Windows 98 Second Edition is referred to as Windows 98 SE.

 Where explanations are common to all operating systems, the screens used in the

examples are from Windows XP for Windows and from Mac OS X (10.2) for Macintosh.

 This manual describes operating methods for the EOS 20D and uses the EOS 20D screens

in examples. Supplementary information has been given where necessary about functions
that are unique to each camera.

 In this document, square brackets [ ] are used to indicate items such as button names and

icon names that appear on the computer screen.

 Numbers in parentheses in this document indicate reference pages.
 Descriptions of camera operations assume that the reader is familiar with the information in

the camera’s Instruction Manual.

 For the restrictions that apply to the software products, refer also to the Readme files for the

respective products.

 In order to transfer images from the EOS Viewer Utility, you will need retouching (image

editing) software. In order to start the TWAIN Driver, you will need a TWAIN Driver-
compatible application. Explanations for transferring images from the EOS Viewer Utility
described in these instructions and the explanations for TWAIN Driver-compatible
applications all use examples from Adobe Photoshop 7.0.

 The explanations given below describe the type of content indicated by the respective icons.

: Marks information that should be read before use to prevent problems that would

interfere with the functioning of software and computer.

: Marks additional information that you will find helpful.

Safety Precautions

Please read the safety precautions carefully before using this product. Ensure that you use the
product correctly according to the procedures described in these instructions.
The following safety precautions are intended to instruct you in the safe and correct operation
of the product and its accessories to prevent injuries or damage to yourself, other persons and
property. Please read and ensure that you understand them before you proceed to the other
sections of these instructions.

Warn ing

Do not play the supplied CD-ROM(s) in any CD-ROM Player that does not support data CD-ROMs. The
extremely loud sound that may result from playing the CD-ROM(s) in an audio CD player (music player)
could damage the speakers. It is also possible to suffer hearing losses from listening with headphones to
the loud sounds of a data CD-ROM played on a music CD player.

3

Software

This section briefly describes the main functions of the software provided on the bundled CD­ROM.

 EOS DIGITAL Solution Disk

EOS Viewer Utility

 Dedicated software for an EOS DIGITAL

camera to be used for downloading and
displaying images, and processing RAW
images.

 Can be used for downloading images

saved on the memory card in the camera
to your computer, displaying single-
frame or thumbnail images, checking
shooting information or histograms.

 Capable of rotating, protecting, and

saving images, printing image indexes,
and transferring images to the
retouching software.

 Can be used for displaying RAW images and specifying various processing parameters.
 Supports the color management system.
 Supports the color space of sRGB and Adobe RGB.

EOS Capture

 Enables you to control the camera from your computer to shoot single-frame images or

images using the timer or interval timer. Also, allows you to download images directly to
your computer.

* The EOS Capture is compatible with the EOS 20D only.
* The EOS Capture for Macintosh is only compatible with Mac OS X.

PhotoStitch

 The PhotoStitch creates composite images such as panorama shots by merging multiple

images.

WIA Driver/TWAIN Driver

 The WIA Driver or TWAIN Driver controls the communication between the camera and the

software. You must install the WIA Driver for Windows XP or Me, and install the TWAIN
Driver for Windows 2000 or 98 SE.

 Also used for downloading JPEG images to your computer if you use the WIA Driver alone,

or use the TWAIN Driver with a TWAIN Driver-compatible application.

4

Software

Operation Flow

Connect the camera to your computer (W-9, M-9)

Start up the EOS Viewer Utility (W-14, M-14)

Install the software (W-4, M-4)

To edit/display the images

Download the images to your

computer* (W-18, M-18)

1

Edit/Display the images

(W-22 to 40, M-22 to 40)

 In addition, you can use the WIA Driver or TWAIN Driver (W-63) to quickly and easily

download JPEG images from your camera. You can also use the PhotoStitch to merge
multiple images to create a panorama shot easily.

*1 With the EOS Viewer Utility for Mac OS 9, you cannot download images by connecting the

camera and your computer. Download images to your computer by either using the EOS
Viewer Utility for Mac OS X or by using a third-party card reader.

*2 Remote shooting in the EOS Eapture is only available with the EOS 20D.

You cannot do remote shooting in the EOS Capture on Mac OS 9.

Trademark Acknowledgments

 Canon and EOS are trademarks of Canon Inc.
 Adobe and Photoshop are registered trademarks or trademarks of Adobe Systems

Incorporated in the United States and/or other countries.

 IBM is a registered trademark of International Business Machines Corporation.
 Microsoft and Windows are registered trademarks or trademarks of Microsoft Corporation

in the United States and/or other countries.

 iBook, iMac and QuickTime are trademarks of Apple Computer Inc.
 Macintosh, PowerBook and Power Macintosh are trademarks of Apple Computer Inc.,

registered in the United States and other countries.

 Other names and products not mentioned above may be registered trademarks or

trademarks of their respective companies.

For remote shooting

Start up the EOS Capture*

2

(W-54, M-54)

Shoot remotely and download the

images (W-56, M-56)

5

Where explanations are common to all operating systems, the screens used in the examples
are from Windows XP.

1 Installing the Software .............................................................................. W-3

Describes how to install the bundled software.

2 Preparation for Downloading Images...................................................... W-7

Explains how to set up communication mode, how to connect the camera or a card reader
(third-party product) to your computer and complete the installation.

3 Working with Images in the EOS Viewer Utility .................................... W-13

Explains how to use the EOS Viewer Utility to download images to your computer, edit
and save images, and transfer the downloaded images to the retouching software.

4 Remote Shooting in the EOS Capture ................................................... W-53

Describes how to use the EOS Capture for taking shots and specifying the camera
settings remotely from your computer.

 Remote shooting in the EOS Capture is only available with the EOS 20D.

5 Downloading JPEG Images with the Driver .......................................... W-63

Describes how to download JPEG images using the WIA Drivers for Windows XP or
Windows Me, and the TWAIN Drivers for Windows 2000 or Windows 98 SE.

W

6 Troubleshooting and Uninstallation ...................................................... W-69

Provides a troubleshooting and describes the software uninstallation procedures.

Index ..........................................................................................................................W-76

System Requirements

The software bundled with this product runs on the systems described below.

OS

Computer

CPU

RAM

Interface USB 1.1 to 2.0 Hi-Speed*

Hard disk space

Display

 Depending on your computer system, this software may not run correctly on Windows 98.

Use the Windows 98 SE operating system or later.

 A CD-ROM drive is required for installation.

* Only the EOS 20D is compatible with USB 2.0 Hi-Speed.

Windows XP (Home Edition/Professional), Windows Me,
Windows 2000, Windows 98 SE

PC with one of the above OS preinstalled and a USB port as a
standard feature
* Upgraded machines not supported.

Windows XP: 300 MHz Pentium or better
Windows Me, 2000, 98 SE: 150 MHz Pentium or better

Windows XP: Minimum 256 MB
Windows Me, 2000, 98 SE: Minimum 128 MB

EOS Viewer Utility: 100 MB or more
EOS Capture: 300 MB or more
WIA Driver: 25 MB or more
TWAIN Driver: 25 MB or more
PhotoStitch: 40 MB or more

Screen resolution: 1024 by 768 pixels or more
Color quality: Medium (16 bit) or more

W-2

Installing the
Software

This chapter describes how to install the bundled software.

W

If you were unable to successfully install the software using the procedure given in
this manual, see “Troubleshooting” (W-70).

Installing the Software ............................................................................ W-4

Correct Installation Procedure .............................................................. W-4

1

Installing the Software

 Check that your computer complies with the system requirements for the software (W-2) as

you follow the installation procedure.

Correct Installation Procedure

 Always install the software as described in the procedures below.

1 Start up your computer (step 1).
2 Install the software (steps 2 through 9).
3 Remove the CD (step 10).
4 Set the communication mode (W-8).
5 Connect the camera to your computer and complete the installation (W-9).

 Never connect the camera to your computer before you install the software. The

software will not be installed correctly. You must connect the camera to your computer
after removing the CD.

 If you connected the camera to your computer before installing the software, see

“Troubleshooting” (W-73).

Start up your computer.

1

 Exit any programs that are running.

Insert the CD (EOS DIGITAL Solution Disk).

2

 The Installer panel appears.

Click the [Install] button.

3

 The [Preparing to Install] window

appears and after a brief wait, the
[Welcome to the InstallShield
Wizard for Solution Disk] window
appears.

If the dialog box that prompts you to restart your computer appears, restart your computer.
After the computer restarts, the software installation process restarts automatically.

W-4

Click the [Next] button.

4

Installing the Software

W

Select [Easy Installation] and click the [Next] button.

5

Check the details of the License Agreement and then click the
[Yes] button.

6

Check the software and the folder in which the software will be
installed, and then click the [Next] button.

7

 Installation begins. It will be

complete in approximately 2 to 3
minutes.

1

Installing the Software

W-5

Installing the Software

Click the [Finish] button.

8

Click the [Exit] button.

9

Remove the CD.

10

 Continue by setting up

communication mode and
connecting the camera and
computer in Chapter 2 to complete
installation.

If you were unable to successfully install the software using the procedure given in this
manual, see “Troubleshooting” (W-70).

W-6

Preparation for
Downloading Images

This chapter explains how to set up communication mode, how to connect
the camera or a card reader (third-party product) to your computer and
complete the installation.

If you were unable to successfully install the software using the procedure given in
this manual, see “Troubleshooting” (W-70).

Setting the Communication Mode..........................................................W-8

Connecting the Camera to Your Computer........................................... W-9

Connecting the Camera to Your Computer for the First Time .............. W-9

Connecting the Camera to Your Computer the Second Time or Later ... W-10

Using Your Card Reader ....................................................................... W-11

Downloading JPEG Images Using the PTP Function in Windows XP .... W-12

W

2

Setting the Communication Mode

To communicate with the camera using the software on the Solution Disk, set the camera’s
communication mode to [Normal].

 The settings on this page are only necessary for the EOS 20D, EOS 10D and EOS

DIGITAL REBEL/300D DIGITAL.

 With the EOS 10D, you must change the firmware to version 2.0.0 or later. For details on

changing, see the Canon website.

Check that the camera is not connected to the computer and then
set the camera’s power switch to <ON>.

1

Set the camera’s communication mode to [Normal].

2

 Set [Communication] in menu to

[Normal].

 With the EOS DIGITAL REBEL/

300D DIGITAL, set
[Communication] in menu option
< > to [Normal].

Press the < > button to switch the LCD monitor display off
and then set the camera’s power switch to <OFF>.

3

 If you set the communication mode to [PTP], the Solution Disk software cannot

communicate with the camera. When you are using the software, always set the
communication mode to [Normal].

 When setting the communication mode, always ensure that the camera is not

connected to the computer beforehand. Setting the communication mode while the
camera is connected to the computer will cause camera and software malfunctions.

About the PTP Setting

The PTP function is only available to Windows XP users. This function provides a simple
means of downloading JPEG images to your computer. To use this function, set
[Communication] to [PTP] in step 2 above.

 For more information on using the PTP function to download JPEG images, see

“Downloading JPEG Images Using the PTP Function in Windows XP” (W-12).

W-8

Connecting the Camera to Your Computer

Before downloading images to your computer or specifying the camera settings, you must
connect the camera to your computer with the dedicated USB cable.

You can connect the camera while your computer is running.

Connecting the Camera to Your Computer
for the First Time

When you connect the camera to your computer for the first time to complete the installation,
follow the procedure below right after performing “Installing the Software” (W-4) and “Setting
the Communication Mode” (W-8).

Plug the dedicated cable into the computer.

1

 Plug the cable into the USB port.

 Refer to the computer User’s

Manual for information on the
terminal areas.

Plug the dedicated cable into your camera.

2

 Open the cover and connect the

cable to the < > terminal
with the [ ] icon facing the front
of the camera.

 With the EOS D60 and EOS D30,

connect by aligning the <> mark
on the plug with the <> mark on
the < > terminal.

W

2

Preparation for Downloading Images

Set the camera’s power switch to <ON>.

3

 When the pop-up menu appears and then disappears automatically, the installation is

complete.

W-9

Connecting the Camera to Your Computer

 For Windows 2000, Me, 98 SE, a dialog box such as [Found New Hardware] or

[Building driver information database] may appear. If this is the case, installation will
be completed when the dialog box disappears.

 When the installation is complete, the camera is ready to communicate with your

computer. Proceed to Chapter 3 continuously.

 Do not set the camera’s power switch to <OFF> until the pop-up menu and dialog

boxes automatically disappear.

 If the dialog box that prompts you to restart your computer appears, restart your

computer without fail.

 If you were unable to successfully install the software using the procedure given in

this manual, see “Troubleshooting” (W-70).

The pop-up menu and dialog boxes shown in step 3 do not appear when you connect the
camera to your computer the second time or later.

Connecting the Camera to Your Computer
the Second Time or Later

When you connect the camera to your computer the second time or later, follow the same
procedure, set the camera’s power switch to <ON>, and then proceed to Chapter 3.

 Never perform the following operations while the software installed from the Solution Disk is

running after connecting the camera to the computer as a communications error may occur.

• Set the camera’s power switch to <OFF>.

• Open the CF card slot cover.

• Disconnect the dedicated cable, remove the battery, and then remove the AC
adapter kit (optional) or DC coupler.

• Disconnect the AC adapter’s or DC coupler’s plug or power cord.

Before you perform the operations above, be sure to exit all the software.

 You cannot communicate with the camera when you are displaying images through

the camera’s LCD monitor. Always connect the camera and your computer after
turning off the display in the LCD monitor.

 While the camera and your computer are communicating, the camera’s LCD panel

may blink.

 Use only the dedicated cable.
 Push the plug firmly all the way into the socket. Loose connections can cause faults

or malfunctions.

 Do not connect the camera to your computer via a hub. If you do so, the camera may

not operate correctly.

 If you connect multiple USB devices (excluding mouse and keyboard) to your

computer the camera may not operate correctly. Disconnect other USB devices from
your computer and connect only the camera.

 Operation of the Auto power off function will automatically switch the camera off,

disabling to communicate with your computer. Set the Auto power off function to
[OFF] in advance. (Refer to “Menu Operations” in the camera’s Instruction Manual.)

W-10

Connecting the Camera to Your Computer

 Do not connect more than one camera to the same computer. The connections may

not operate correctly.

 When unplugging the dedicated cable, be sure to grip the sides of the plug as you pull

it out.
* If you are using the EOS D60 or EOS D30, pull the plug while pressing the PUSH

button on it.

 If you do not perform any operation while the camera and computer are connected, a

confirmation message appears on the computer screen asking whether you wish to
continue communicating with the camera for some computer systems. If you do not
perform any operation even after this message appears, the communication with the
camera is terminated. To re-establish the communication, press the shutter button
down halfway or set the camera’s power switch to <OFF> and then back to <ON>.

 Do not put your computer to sleep while it is connected to the camera.

If your computer goes into the sleep mode, never disconnect the dedicated cable
while your computer is still in the sleep mode. Always wake your computer up while it
is connected to the camera. On some types of computer, disconnecting the dedicated
cable while your computer is in sleep mode could prevent the computer from waking
up correctly. Refer to the computer User’s Manual for more information on sleep
mode.

When you connect the camera and your computer, it is recommended that you use an
AC adapter kit (optional) with the EOS 20D, EOS 10D and EOS DIGITAL REBEL/300D
DIGITAL, and the DC coupler supplied with the EOS D60 and EOS D30.

W

2

Using Your Card Reader

Users with a third-party card reader can download images directly from a memory card to the
computer.

Remove the memory card from the camera.

1

Load the card into the card reader.

2

 Proceed to Chapter 3

continuously.

For information on connecting the card reader to your computer, refer to the card reader
User’s Manual.

W-11

Preparation for Downloading Images

Downloading JPEG Images Using the PTP Function in Windows XP

Windows XP users can use the PTP (Picture Transfer Protocol) function. The PTP function
allows you to download JPEG images saved on a memory card in the camera to your computer
without having to start the software provided on the Solution Disk.

 This function is available with the EOS 20D, EOS 10D and EOS DIGITAL REBEL/300D

DIGITAL only.

 With the EOS 10D, you must change the firmware to version 2.0.0 or later. For details on

changing, see the Canon website.

Set the camera’s communication mode to [PTP] (W-8).

1

 Set [Communication] in menu to

[PTP].

 With the EOS DIGITAL REBEL/

300D DIGITAL, set
[Communication] in menu option
< > to [PTP].

 Press the < > button to

clear the LCD monitor display.

 When you have finished, set the

camera’s power switch to <OFF>.

Connect the camera to the computer and set the camera’s power
switch to <ON>

2

 The [Scanner and Camera

Wizard] dialog box appears.

(W-9).

Download images as directed in the [Scanner and Camera Wizard]
dialog box.

3

 For the procedure for downloading JPEG images using the [Scanner and Camera

Wizard], refer to step 3 onwards in “Downloading with [Scanner and Camera Wizard]”
(W-64).

Refer to the separate “Notes on the PTP Function” for details when the downloaded
image does not display correctly or the image cannot be downloaded.

W-12

Working with Images in
the EOS Viewer Utility

This chapter explains how to use the EOS Viewer Utility to download images
to your computer, edit and save images, and transfer the downloaded
images to the retouching software.

For more information on the restrictions of the EOS Viewer Utility, refer also to the
source listed below.
Readme: Click the [Start] button  select [All Programs] ([Programs] in other

versions of Windows)  [Canon Utilities]  [EOSViewerUtility xx] (“xx” is
the version)  [EOSViewerUtility Readme].

W

3

Starting the EOS Viewer Utility ... W-14

Downloading Images ...................W-18

Handling the Folders.................... W-20

Memory Card Folder Structure and File

Names ........................................W-20

Registering Frequent Use Folder ...W-21

Selecting the Image Display Mode ....W-22

Main Window (Thumbnail Display) ....W-22

Preview Window Display ............W-22

Selecting the Display Size .......... W-24

Checking the AF Point................ W-24

Selecting Images .......................... W-25

Selecting Images in the Main Window ..W-25
Selecting Images in the Preview

Window....................................... W-25

Attaching Check Marks to Images .....W-26

Selecting Images by Condition ... W-26
Bringing/Sending the Main Window to
the Front/Back of Window Stack...W-27
Equalizing the Display Sizes in the

Preview Window ......................... W-27

Editing Images..............................W-28

Protecting Images....................... W-28

Rotating Images ......................... W-28

Deleting Images ......................... W-29

Checking the Image Information and

Entering Comments.................... W-29

Printing Images............................ W-30

Editing Raw Images ..................... W-31

Processing RAW Images ........... W-31

Specifying the Processing Parameters..W-32
Adjusting the Brightness (Digital

Exposure Compensation) ........... W-33

Adjusting the White Balance ...... W-34

Selecting the Contrast................ W-37

Adjusting the Color..................... W-38

Specifying the Color Space ........ W-40

Selecting the Sharpness ............ W-40

Saving Images.............................. W-41

Extracting JPEG Images from RAW

Images........................................ W-43

Transferring Images to Retouching

Software........................................ W-44

Specifying the Preferences ......... W-46

Setting the IPTC Information....... W-47

Specifying the Camera Settings ...W-50

Merging Images with the PhotoStitch ...W-52

Starting the EOS Viewer Utility

Connect the camera to your computer (W-9).

1

 The dialog box on which the

camera model is displayed
appears.

 Your camera model is displayed in

EOS XXX.

 For Windows Me, the [Scanner

and Camera Wizard] dialog box
appears.

 Click the [Cancel] button to close

the open window.

Click the [Start] button  select [All Programs] ([Programs] in
other versions of Windows)  [Canon Utilities] 

2

[EOSViewerUtility xx]  [EOSViewerUtility].

 The main window appears.

 You can also start the EOS Viewer Utility by double-clicking the [EOSViewerUtility]

icon on the desktop.

 The EOS Viewer Utility version information is displayed in xx.

W-14

Main window

a

Main window tool bar Menu bar

Path display

Displays the folder path selected
in the Folder Tree Area.

Displays the [File], [Edit], [View],
[Option], [Window], [Help] menus.

Starting the EOS Viewer Utility

Image information display are

Histogram

Shows the distribution of the brightness of an
image. Selecting the tab switches the histogram
display values between Brightness and RGB.

Displays basic shot information.

W

3

Status bar

Bookmark area (W-21)

Folder Tree Area (W-18) RGB value display

 To exit the EOS Viewer Utility, select the [File] menu  [Exit].

Image display area Comment input box (W-29)

When you move the cursor over an image, the
coordinates of the cursor position and its RGB
values (8-bit conversion) are shown here.

Detailed Information
display area (W-29)

Working with Images in the EOS Viewer Utility

W-15

Starting the EOS Viewer Utility

Folder Tree button

Shows/hides the Folder Tree Area.

Display Size
list box (W-24)

Main window tool bar

Show/Hide Image Information button

Shows/hides the histogram, image information display area,
Detailed Information display area, and comment input box.

Rotate right 90 degrees button (W-28)

Remove Check Mark button (W-26)

Remove protect button (W-28)

Erase images button (W-29)

Transfer images button (W-44)

Thumbnail Frames button

Shows/hides the information
display frame of thumbnail images.

Window button (W-27)

Rotate left 90 degrees button (W-28)

Add Check Mark button (W-26)

Protect button (W-28)

EOS Capture
button (W-54)

Save File button
(W-41)

Select images button
(W-26)

IPTC information button
(W-47)

Play sound button

*This button does not work with

the camera you are using.

W-16

Starting the EOS Viewer Utility

RAW adjustment tool palette

Displays the name of the camera
on which the selected RAW

Digital Exposure Compensation
slider (W-33)
Color temperature input box
(W-35)

White Balance list box
(W-34, W-35)

White Balance Compensation
slider (W-37)

Standard radio button
(W-38)

Monochrome radio button
(W-38)

Preview checkbox (W-32)

*3

*2, 3

*1, 2, 3

*1, 2, 3

*1, 2, 3

 When you select a RAW image, the name of the camera on which the selected RAW image

was taken and its settable processing parameters are displayed.

*1

Not displayed with the EOS 10D and EOS DIGITAL REBEL/300D DIGITAL RAW images.

*2

Not displayed with the EOS D60 RAW images.

*3

Not displayed with the EOS D30 RAW images.

 Where you have selected a JPEG image or where you have selected a TIFF or JPEG

image converted from a RAW image with the EOS Viewer Utility, nothing is displayed
on the RAW adjustment tool palette and the image cannot be edited.

 Where you have selected a RAW image saved on the memory card inside the

camera, nothing is displayed on the RAW adjustment tool palette and the image
cannot be edited. Work with the images saved on your computer from the memory
card.

images were taken.

Click White Balance button (W-36)

Contrast list box (W-37)

Color Saturation list box (W-38)

Color Tone list box (W-38)

Filter Effect list box (W-39)

Toning Effect list box (W-39)

Color Space list box (W-40)

Sharpness list box (W-40)

Reset to Shot Settings button
(W-32)

Update button (W-32)

*3

*1, 2, 3

*1, 2, 3

*2, 3

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3

Working with Images in the EOS Viewer Utility



The settings used when shots were taken are displayed in italic or bold type in the list box.



If the RAW adjustment tool palette is hidden, select the [View] menu  [Tool palette] to
show it.

W-17

Downloading Images

The procedure below describes how to download (copy) the images saved on a memory card
in the camera to your computer, and display them on the main window. You can download
images in the Folder Tree Area.

Create a folder to which images will be downloaded.

1

 From the menu that is displayed

by right-clicking on the destination
folder, select [New folder] to
create a folder and enter a name
for the folder. (The [Photo] folder is
created in the [My Pictures] folder
here as an example.)

Display a folder to be copied.

2

 Double-click the camera icon 

the [1] folder  the [DCIM] folder.

 The [xxxCANON] folder is

displayed. (“xxx” represents a
number 100 to 999.)

Copy the folder to the hard disk.

3

 Drag and drop the [xxxCANON]

folder to the destination folder.

 The [xxxCANON] folder is saved

on your computer.

W-18

Downloading Images

Click the copied folder.

4

 The images in the folder are

displayed.

 Before disconnecting the camera

from your computer, exit the EOS
Viewer Utility, set the camera’s
power switch to <OFF>, and then
disconnect the dedicated cable.

 You cannot display images in the preview window (W-22) or edit RAW images (W-31)

saved on a memory card in the camera directly. Work with the images saved on your
computer from the memory card.

 For displaying images saved in a third-party card reader, follow the same procedure

to download the target folder to your computer.

Supported Image Formats

The images below can be displayed with the EOS Viewer Utility.

Image Format File Extension

RAW images taken with the EOS-1D Mark II and the EOS 20D .CR2

RAW images taken with the EOS-1Ds and the EOS-1D .TIF

RAW images taken with the EOS 10D, DIGITAL REBEL/300D DIGITAL,
D60 and D30

JPEG images conforming with the Exif 2.2, 2.21 standard* .JPG/.JPEG

TIFF images conforming with the Exif standard* .TIF/.TIFF

.CRW

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3

* Includes TIFF and JPEG images converted from RAW images and saved with the EOS

Viewer Utility.

 Images that cannot be displayed appear as a question mark [?].
 The images that are processed on your computer after being shot or the images

whose file name is changed may not be displayed properly.

 You cannot use the camera while displaying images on the camera.

 By setting [Auto rotate] setting to <ON> for the camera with this function, images shot

in a vertical position are automatically displayed vertically.

 If the selected folder contains a large number of images, there may be a short delay

before the images appear.

Working with Images in the EOS Viewer Utility

W-19

Handling the Folders

You can handle the folder on the menu that appears by right-clicking the folder.

Right-click on the folder and select an option from the menu that
appears.

Opens the selected folder.

Creates a new folder. Note that you
cannot create a new folder in the
memory card in the camera.

Allows you to change the folder name.

You can drag and drop folders from the Folder Tree Area to the other folders.

Memory Card Folder Structure and File Names

IMG_YYYY.JPG: JPEG image

DCIM

1

MISC

 The “xxx” in the folder names represent a number between 100 to 999.
 The “YYYY” in the file names represent a number between 0001 to 9999.

The file name of images shot with the EOS 20D is “_MG_” (the first character is an
underscore) when Adobe RGB is set.

xxxCANON

CANONMSC

The folder created when DPOF settings are set.
It holds the DPOF settings files.

IMG_YYYY.CR2: EOS 20D RAW image
CRW_YYYY.CRW: EOS 10D, EOS DIGITAL REBEL/

CRW_YYYY.THM: Image for displaying the camera’s

The folder that holds the image control files
in the DCIM folder.

300D DIGITAL, EOS D60, EOS
D30 RAW images

index

W-20

Handling the Folders

Registering Frequent Use Folder

You can register frequent use folders as bookmark folders.

Display a folder to be registered (W-18).

1

Register a folder as a bookmark folder.

2

 Drag and drop the folder to be

registered as shown on the right.

 The folder icon appears in the

Bookmark area when it is
registered.

 To delete the registered folder,

right-click the folder and select
[Delete] from the menu that
appears.

 You can also reorder the folders in the Bookmark area by dragging and dropping

them.

 When you delete the registered folder, it just disappears from the Bookmark area.

The actual data of the folder and the images in that folder will not be deleted.

W

3

W-21

Working with Images in the EOS Viewer Utility

Selecting the Image Display Mode

You can select the display size and method of images.

Main Window (Thumbnail Display)

Various information can be displayed with images.

Display number
Numbers are assigned
sequentially to the displayed
images starting with the first
image.

File name or shooting date/time

The items selected in the [Image
Lower Display Item] list box in the
[Preferences] dialog box (W-46) are
displayed.

Protect mark (W-28)

This mark is displayed
on protected images.

Digital exposure
compensation value (W-33)

Recording quality

The [RAW] and [RAW+JPEG]
symbols are displayed for RAW
and RAW+JPEG images
respectively. No symbol is
displayed for JPEG images.
*Only images taken with the

EOS 20D in RAW+JPEG format
display the [RAW+JPEG]
symbol.

Check mark (W-26)

This mark is displayed on images for
which a check mark was attached.

Preview Window Display

Double-clicking an image displayed on the main window can enlarge the image.
When you change the processing parameters of RAW images, use this window.

 The preview window can display a maximum of six previews.

 A low resolution image is displayed first in the preview window, and then it changes to a high

resolution image.

Preview window

Preview tool bar

RAW adjustment tool palette

W-22

Selecting the Image Display Mode

Preview tool bar

Rotate left 90 degrees button (W-28) Remove Check Mark button (W-26)

Window button (W-27)

JPEG preview button

Changes the image displayed in the
preview window to a RAW or JPEG
image.
* Only compatible with EOS 20D

RAW+JPEG images and EOS 10D,
EOS DIGITAL REBEL/300D DIGITAL
and EOS D60 RAW images.

Remove protect button (W-28)

Show Next Image button (W-25)

Protect button (W-28)

Erase images button (W-29)

Show Previous
Image button (W-25)

W

Display Size list box (W-24)

Show/Hide Image Information button

Show/hides the histogram, image information
display area, Detailed Information display area,
and comment input box.

Rotate right 90 degrees button (W-28)

Add Check Mark button (W-26)

Play sound button

*This button does not work with the camera you are using.

You cannot display images in the preview window or edit RAW images (W-31) saved on
a memory card in the camera directly. Work with the images saved on your computer
from the memory card.

 For some images, it may take some time to change to the high resolution image.
 You can set the image displayed in the preview window to RAW image or the

simultaneously recorded JPEG image (W-46).

AF point button (W-24)

*Only compatible with EOS

20D, EOS 10D and EOS
DIGITAL REBEL/300D
DIGITAL images.

IPTC information button (W-47)

Transfer images
button (W-44)

Save File button
(W-41)

3

Working with Images in the EOS Viewer Utility

W-23

Selecting the Image Display Mode

Selecting the Display Size

Select a display size from the list box.

 In the main window, the available

image sizes are [Small] (64  42
pixels), [Medium] (100  66
pixels), and [Large] (160  106
pixels).

Main window

 In the preview window, the

available image sizes are [Fit to
window] and [100%].

 When you select [100%], you can

change the display position by
dragging the image.

Preview window

Checking the AF Point

The AF point used when the shot was taken can be displayed.

 This function is only available with images of the EOS 20D, EOS 10D and EOS

DIGITAL REBEL/300D DIGITAL.

Display the image in the preview window (W-22).

1

Click the [AF point] button.

2

 The AF point is displayed.

 Clicking the button again hides the

AF point.

When the shot was taken with automatic AF point selection, multiple active AF points
might be displayed.

W-24

Selecting Images

Selecting Images in the Main Window

Click the target image.

 The frame around the selected

image is colored.

 To select multiple images, hold

down the <Ctrl> key and click the
images.

 To select sequential images, click

the first image and then hold down
the <Shift> key and click the last
image.

W

Alternatively, you can use the arrow keys () on the keyboard to select images.

Selecting Images in the Preview Window

Click the target image.

 The selected image is displayed

on the top window.

 When only one preview window is

displayed, you can click the [Show
Previous Image] button or the
[Show Next Image] button to
select the image to be displayed.

3

Working with Images in the EOS Viewer Utility

W-25

Selecting Images

Attaching Check Marks to Images

You can attach a check mark to the RAW image, allowing you to select images more easily.

Click the [Add Check Mark] button.

 When the check mark is placed,

the [ ] icon appears in the frame
of the image.

 Clicking the [Remove Check Mark]

button removes the [ ] icon from
the frame of the image, and
erases the check mark.

You cannot attach the check mark for any images other than RAW images.

 When multiple RAW images are selected, the check mark is attached to all the

selected RAW images.

 Alternatively, you can perform the same operation using the menu that appears by

right-clicking.

Selecting Images by Condition

This feature allows you to select multiple images in a single operation using conditions.

Click the [Select images] button and select the condition from the
menu that appears.

 Only images that meet the

condition are selected.

W-26

Selecting Images

Bringing/Sending the Main Window to the
Front/Back of Window Stack

Select [Move main window to front] or [Move main window to
back] from the menu that appears by clicking the [Window]
button.

 The main window is brought/sent

to the front/back of window stack.

W

Equalizing the Display Sizes in the
Preview Window

You can set all the preview windows to the same size.

Select the image whose size is the desired size (W-25).

1

Click [Standardize preview window size] from the menu that
appears by clicking the [Window] button.

2

 All the displayed preview windows

are set to the same size as the
selected image.

3

Working with Images in the EOS Viewer Utility

W-27

Editing Images

You can edit all the images that can be displayed in the EOS Viewer Utility.

When multiple images are selected, the edits are applied to all the selected images.

Protecting Images

You can protect important images to prevent them from being accidentally deleted.

Click the [Protect] button.

 When the image is protected, the

[ ] icon appears in the frame of
the image.

 Clicking the [Remove protect]

button removes the [ ] icon from
the frame of the image, and clears
the protection.

 The [ ] is automatically displayed for images that were protected on the camera.
 Protection only prevents images from being deleted. Other types of image operations

can still be performed for protected images.

 Alternatively, you can perform the same operation using the menu that appears by

right-clicking.

Rotating Images

You can rotate a selected image by 90-degree increments left or right.

Click the [Rotate right 90 degrees] or [Rotate left 90 degrees]
button.

 The image rotates 90 degrees in

the selected direction.

 By setting [Auto rotate] setting to <ON> for the camera with this function, images shot

in a vertical position are automatically displayed vertically.

 If a rotated image is displayed in another application, the image may not appear

rotated.

 Alternatively, you can perform the same operation using the menu that appears by

right-clicking.

W-28

Editing Images

Deleting Images

You can move unnecessary images to the Recycle Bin on your computer and delete them.

Click the [Erase images] button.

 The images are moved to the

1

Recycle Bin.

Select [Empty Recycle Bin] from the menu that appears by right-
clicking [Recycle Bin] on the desktop.

2

 The images are deleted.

 Images that you deleted by selecting [Empty Recycle Bin] in step 2 cannot be

restored. Check carefully before deleting images.

 Protect important images (W-28) to prevent them from being accidentally deleted.

Alternatively, you can perform the same operation using the menu that appears by right-
clicking.

Checking the Image Information and Entering Comments

You can check the information recorded with images and input comments.

W

3

Detailed Information display area

The shooting information is displayed.



The number of items displayed differs depending on the camera settings.

 You can copy the information as text data and paste it into another application.
 Clicking the [▼] button can hide the Detailed Information display area.

Comment input box

You can use this box to type in a comment up to 120 characters long.
Type in your comment and press the <Enter> key.

You cannot insert a hard return in the comment input box.

When multiple images are selected, the information from the image selected last is
displayed.

Working with Images in the EOS Viewer Utility

W-29

Printing Images

You can use the EOS Viewer Utility to print images in index format.

Select images to be printed in index format (W-25).

1

Select the [File] menu  [Print Index].

2

 Printing begins.

If you wish to specify the printer settings, select the [File] menu  [Page Setup].

W-30

Editing Raw Images

You can specify the processing parameters for RAW images so that the RAW images are
optimized for their intended purpose.

Processing RAW Images

RAW images are processed based on the settings specified on the camera (including the
processing parameters and white balance) and then displayed on the computer.

 When the following operations are performed, RAW images are processed and displayed:

• When the preview window is switched from the main window

• When the processing parameters are specified on the preview or main window

• When the image is converted to the TIFF or JPEG format and saved

• When the image is transferred to the specified retouching software
When the images are processed, it takes a while to display them.

 Approximate processing times

Operation Details

Camera Model

EOS 20D Approx. 3 sec. Approx. 35 sec.

EOS 10D Approx. 2 sec. Approx. 30 sec.

EOS DIGITAL REBEL/
300D DIGITAL

EOS D60 Approx. 3 sec. Approx. 30 sec.

EOS D30 Approx. 2 sec. Approx. 20 sec.

• The processing times given here are only approximations. Actual processing times

vary widely depending on the images and the computer system.

• Processing times are based on Canon testing standards.
(OS: Windows XP; CPU: 2.2 GHz Pentium 4; RAM: 256 MB)

• The processing time in the retouching software includes starting up time of the retouching
software (when using Adobe Photoshop 7.0).

You cannot display images in the preview window (W-22) or edit RAW images saved on
a memory card in the camera directly. Work with the images saved on your computer
from the memory card.

Switching from the main

window to the preview window

Approx. 2 sec. Approx. 30 sec.

Transferring an image to the

specified retouching software

W

3

Working with Images in the EOS Viewer Utility

W-31

Editing Raw Images

Specifying the Processing Parameters

You can specify the processing parameters in the RAW adjustment tool palette.

 This processing applies the specified parameters virtually and does not affect the original

RAW images in any way. Consequently, you can redo the processing as often as you like
with different parameters and then reset the modified parameters to the settings used when
the shot was taken.

 Linear processing can be specified when an image is saved (W-41) or is transferred to

retouching software (W-44).

 The procedure below is an operating method in the preview window, but you can set

processing parameters with the same operation in the main window also. However, in the
main window, you cannot click the [Preview] checkbox and the processing parameters you
have set are immediately reflected in the image.

Display the RAW images in the preview window (W-22).

1

 If the RAW adjustment tool palette is hidden, select the [View] menu  [Tool palette]

to show it.

Specify the processing parameters (W-33 to W-40).

2

 Clicking the [Reset to Shot Settings] button restores the settings to the values used

when the shot was taken.

 If you click the [Preview] checkbox, the specified processing parameters are applied

to the RAW images.

Click the [Update] button.

3

 The RAW images are processed

according to the specified
processing parameters.

Save (W-41) or transfer images (W-44).

4

The processing parameters set with the EOS Viewer Utility in the RAW images of a
camera other than the EOS 20D are cancelled when you exit the EOS Viewer Utility, and
are reset to the processing parameters for when shooting. Either convert the RAW image
specified with the processing parameters to a TIFF or JPEG image and save (W-41), or
transfer to retouching software (W-44) and save.

When multiple images are selected in the main window, the specified processing
parameters are applied to all the selected RAW images.

W-32

Editing Raw Images

Adjusting the Brightness (Digital Exposure Compensation)

You can adjust the brightness of an image in the range of +/–2 stops in 0.1-stop increments.

 This function is only available with RAW images of the EOS 20D, EOS 10D, EOS

DIGITAL REBEL/300D DIGITAL and EOS D60.

Drag the slider left or right to adjust the brightness.

 The adjusted value is specified in

the RAW adjustment tool palette.

Adjustment value set with the slider.

W

3

Working with Images in the EOS Viewer Utility

W-33

Editing Raw Images

Adjusting the White Balance

You can adjust the white balance in the images.

Selecting the White Balance

You can select the white balance that is the closest to the light source when shots were taken.

Select the white balance from the list box.

 [Shade] and [Color temperature]

are not displayed for the EOS D60
and EOS D30 RAW images.

White Balance Details

Auto Automatically adjusts the white balance. Approx. 3000 to 7000

Daylight For sunny daylight outdoors. Approx. 5200*

Shade For shaded areas outdoors. Approx. 7000

Cloudy For cloudy or hazy days and during sunset. Approx. 6000

Tungsten For tungsten (light bulb) light. Approx. 3200

Fluorescent For white fluorescent light. Approx. 4000

Flash When flash is used. Approx. 6000

Color temperature

* Approximately 5500 with the EOS D30 RAW images.

 The selected white balance is specified in the RAW adjustment tool palette.

You can manually set color temperature for
2800 to 10000K (in 100K increments) (W-35).

Color Temp.

Approx. 2800 to 10000

W-34

K (Kelvin)

Editing Raw Images

Specifying the Color Temperature

You can specify the color temperature to adjust the white balance.

 This function is only available with RAW images of the EOS 20D, EOS 10D and EOS

DIGITAL REBEL/300D DIGITAL.

Select [Color temperature] from the list box.

1

Enter a color temperature.

2

 Enter the color temperature in the

[Color temperature] input box in
the range of 2800K to 10000K (in
100K increments).

 The entered color temperature is

specified in the RAW adjustment
tool palette.

W

3

W-35

Working with Images in the EOS Viewer Utility

Editing Raw Images

Click White Balance Function

Makes white the standard for the part you have selected and automatically adjusts the white
balance.

Click the [Click White Balance] button.

1

 When you move the cursor over

the image, the cursor [ ] changes
to [ ].

Click the part where white is to be the standard.

2

 The white balance is adjusted so that the point clicked appears white.

 When you use Click White Balance Function, even though you do not click the

[Preview] checkbox, the adjusted white balance is applied to the images.

 When you use Click White Balance Function, [Click WB] is displayed in the [White

Balance] list box.

 You can adjust by selecting the neutral gray parts of the image.

W-36

Editing Raw Images

Correcting the White Balance

You can correct the standard color temperature of the white balance. By using this function, you
can obtain the effectiveness similar to the color temperature converting filter or color
compensating filter (third-party product). The range of compensation is 9 levels for each color.
This function is especially useful for users who understand the role and effect of the color
temperature converting filter or color compensating filter.

 This function is only available with the EOS 20D RAW images.

Drag the slider left and right to adjust the white balance.

The corrected value specified using the slider.

Dragging the slider toward B-side adds
blue hue, and toward A-side, amber hue.

W

Dragging the slider toward G-side adds
green hue, and toward M-side, magenta hue.

 The corrected value is specified in the RAW adjustment tool palette.

One level of blue/amber hue is equal to five mireds of the color temperature converting
filter. (Mired: the unit of the density of the color temperature converting filter)

Correction value when shooting.

Selecting the Contrast

You can adjust the contrast of an image.

Select a setting from the list box.

 The selected setting is specified in

the RAW adjustment tool palette.

 [Mid.Low] and [Mid.High] are not

displayed for the EOS D60 and
EOS D30 RAW images.

3

Working with Images in the EOS Viewer Utility

W-37

Editing Raw Images

Color Adjustment

Select the color adjustment options with the radio buttons to make each type of adjustment.

 Selecting of color adjustment options is only available with EOS 20D RAW images.

Select the [Standard] radio button or the [Monochrome] radio button.

 With the radio button you have

selected, you can make the
following color adjustments. Also,
if you select [Monochrome], the
image will become monochrome.

[Standard]: Color Saturation, Color

Tone

[Monochrome]: Filter Effect,

Toning Effect

 See the section below for

adjustment methods.

Selecting the Color Saturation

Select a setting from the list box.

 The selected setting is specified in

the RAW adjustment tool palette.

 [Mid.Low] and [Mid.High] are not

displayed for the EOS D60 and
EOS D30 RAW images.

Adjusting the Color Tone

 This function is only available with RAW images of the EOS 20D, EOS 10D, EOS

DIGITAL REBEL/300D DIGITAL and EOS D60.

Select a setting from the list box.

 The selected setting is specified in

the RAW adjustment tool palette.

 The more negative the value, the

redder the image becomes, and
the more positive the value, the
more yellow.

 [–2] and [+2] are not displayed for

the EOS D60 RAW images.

W-38

Filter Effect

 This function is only available with EOS 20D RAW images.

Select a setting from the list box.

 The selected setting is specified in

the RAW adjustment tool palette.

Toning Effect

 This function is only available with EOS 20D RAW images.

Editing Raw Images

W

Select a setting from the list box.

 The selected setting is specified in

the RAW adjustment tool palette.

3

Working with Images in the EOS Viewer Utility

W-39

Editing Raw Images

Specifying the Color Space

You can set the color space of the images you have taken.

 This function is only available with RAW images of the EOS 20D, EOS 10D and EOS

DIGITAL REBEL/300D DIGITAL.

Select a setting from the list box.

 The selected setting is specified in

the RAW adjustment tool palette.

 The specified color space is recorded in the ICC profile attached to a TIFF image

converted and saved from a RAW image (W-41).

 An ICC profile contains color information, such as color properties and color spaces

of devices which are authorized by International Color Consortium (ICC). With this
ICC profile, many color management systems can minimize the color differences
between devices.

Selecting the Sharpness

You can adjust the edge sharpness of an image.

Select a setting from the list box.

 Higher values give higher levels of

edge sharpening.

 [Mid.Low] and [Mid.High] are not

displayed for the EOS D60 RAW
images.

 [Off], [Mid.Low] and [Mid.High] are

not displayed for the EOS D30
RAW images.

 The selected setting is specified in

the RAW adjustment tool palette.

W-40

Saving Images

A

You can convert and save RAW images to TIFF or JPEG images, and save JPEG images as
another name. When you convert RAW images to the TIFF format and save them, the specified
color space data (W-40) is attached to each of images as the ICC profile automatically.

Select images to be saved (W-25).

1

Click the [Save File] button and select [Convert and save in file]
from the menu that appears.

2

 The [Save File] dialog box

appears.

Specify the settings and click the [OK] button.

3

 The images are saved in the

selected folder.

W

3

Working with Images in the EOS Viewer Utility

pplies the settings

and saves the image.

 When you convert RAW images to the TIFF images and save them, the ICC profile is

attached to each of images automatically. An ICC profile contains color information,
such as color properties and color spaces of devices which are authorized by
International Color Consortium (ICC). With this ICC profile, many color management
systems can minimize the color differences between devices.

 Alternatively, you can perform the same operation using the menu that appears by

right-clicking.

Restores the settings to their
original ones and closes the
[Save File] dialog box.

W-41

Saving Images

The image is saved as a new image in the same folder as the selected image.

Allows you to specify the folder in
which the image will be saved.

When the [Save in following specified folder] radio button has been
selected, this button allows you to specify the folder in which the image
will be saved. The name of the destination folder is displayed next to
the [Browse] button.

Select a setting for [Quality] (compression ratio) when you have selected
[JPEG] from the list box, from [4 (Highest image quality)] through [1
(High Compression Ratio)]. Higher values give higher quality of the
JPEG image.

Click this checkbox to also save JPEG
images taken in RAW+JPEG format.
* This function is only available with

EOS 20D RAW+JPEG images.

If some of the images to be saved are RAW images, select [Do not convert], [JPEG], or [TIFF] for
the conversion format. If you select [TIFF], you can select the number of bits used when you save
images from [8bit/ch], [16bit/ch] or [16bit/ch linear]. If you select [JPEG], the images are saved in
the [8bit/ch] format.
The extensions used for the saved files are shown below.

Conversion Format Extension

EOS 20D .CR2

Do not convert

JPEG (8bit/ch) .JPG

TIFF (8bit/ch) .TIF

TIFF (16bit/ch, 16bit/ch linear) .TIF

EOS 10D, EOS DIGITAL REBEL/300D
DIGITAL, EOS D60, EOS D30

Specify the resolution for
saving images in a range
of 10 to 2000 pixels/inch.

.CRW

W-42

Saving Images

Click this checkbox when you want to save the image without changing the name.

Enter the number of d igits in the sequential
number that attaches to the file and the
starting number used. A maximum of 9
digits can be specified.

This is text inserted before the file number. You can enter up to 12 characters.
When you enter text, an example appears in the [Example] field below the text box.

* This button does not work with the camera you are using.

Click this checkbox when saving the file after converting a RAW image to a
JPEG image or TIFF image adds one of the following at the end of the file name.

Conversion Format Conversion Format Name

JPEG RJ

TIFF (8bit/ch) RT8

TIFF (16bit/ch, 16bit/ch linear) RT16, RT16L

Extracting JPEG Images from RAW Images

 A JPEG image simultaneously recorded with a RAW image can be extracted and saved.
 This function is only available with RAW images of the EOS 10D and EOS DIGITAL

REBEL/300D DIGITAL and EOS D60.

 The EOS DIGITAL REBEL/300D DIGITAL and EOS D60 simultaneously record a Middle/

Fine JPEG image and the EOS 10D simultaneously records the JPEG image set up in the
camera.

 The contents that can be set are the same as [Save folder] and [File Name] of “Saving

Images” (W-41).

W

3

Select the RAW image from which a JPEG image is to be
extracted.

1

Click the [Save File] button and select [Extract Save JPEG] from
the menu that appears.

2

 The [Extract & save JPEG] dialog

box appears.

Specify the desired settings and click the [OK] button.

 The JPEG image is saved in the selected folder.

3

(W-25)

Working with Images in the EOS Viewer Utility

W-43

Transferring Images to Retouching Software

You can transfer the images displayed in the EOS Viewer Utility to retouching software.
The descriptions given here use Adobe Photoshop 7.0, as an example.

 In order to transfer images, you will need retouching software such as Adobe

Photoshop.

 Be sure to specify the image transfer settings before transferring images.

Click the [Transfer images] button.

1

 The [Image Transfer] dialog box

appears.

Click the [Browse] button.

2

 The [Open] dialog box appears.

Select the retouching software (Photoshop 7.0) to which the
image will be transferred.

3

 Select the [C:] drive  [Program

Files]  [Adobe]  [Photoshop

7.0]  [Photoshop]. Then click the
[Open] button.

 Photoshop is specified and the

dialog box closes.

W-44

Transferring Images to Retouching Software

Select the radio button and then select a folder in which the
images to be transferred will be saved.

4

The images to be transferred are saved
as new images in the same folder.

Click the [Browse] button and then select
a folder in which the images to be
transferred will be saved.

Specify [Output settings] and [File Name] and then click the [OK]
button.

5

W

3

 See “Saving Images” (W-41) for the procedure for specifying [Output settings] and

[File Name].

 Photoshop starts up and displays the transferred images.

 The transferred images are saved in the folder that you have selected in step 4.

 It is recommended that you should use the retouching software (third-party product)

that supports 16-bit images for the one to be specified for the transfer image function.

 When you convert RAW images to the TIFF format and transfer them, the specified

color space data (W-40) is attached to each of the images as the ICC profile
automatically.

 Alternatively, you can perform the same operation using the menu that appears by

right-clicking.

W-45

Working with Images in the EOS Viewer Utility

Specifying the Preferences

A

You can specify the preferences for the EOS Viewer Utility.

Select the [File] menu  [Preferences].

1

 The [Preferences] dialog box appears.

Specify the settings and click the [OK] button.

2

 The settings are applied and the [Preferences] dialog box closes.

llows you to select whether the folder that was open the last time is displayed or the

specified folder is always displayed when the EOS Viewer Utility starts up.

Select the information to be displayed below images from [File Name] and [Shooting Date/Time]

Restores the settings to their
original ones and closes the

Restores the settings
to the default settings.

Displays the monitor profile set in the operating system.
Settings are made in the operating system.

Select whether the image displayed in the preview window is the RAW
image or the simultaneously recorded JPEG image.
* Only compatible with EOS 20D RAW+JPEG images and EOS 10D,

EOS DIGITAL REBEL/300D DIGITAL and EOS D60 RAW images.

You can also select in the preview window whether the image displayed is the RAW
image or the simultaneously recorded JPEG image (W-22).

Applies the settings and closes
the [Preferences] dialog box.

[Preferences] dialog box.

W-46

Setting the IPTC Information

IPTC stands for International Press Telecommunications Council and refers to a standard for
communications and information exchange tags attached to images. The standard was
established by newspaper and communications companies to allow problem-free transmission
of images.
You can attach this IPTC information to JPEG images, or to TIFF and JPEG images that were
converted from RAW images and saved with the EOS Viewer Utility. You can also save the
IPTC information on your computer, and then load the saved information and apply it to other
images.

Select a JPEG or a TIFF image (W-25).

1

Click the [IPTC information] button.

2

 The [IPTC information] dialog box

appears.

Enter information (W-48, W-49).

3

 Select any of [IPTC-1], [IPTC-2], or [IPTC-3] tab to display the tab sheet, and enter

the information.

 The entered IPTC information can be saved on the dialog box that appears by

clicking the [Save As] button.

 The saved IPTC information can be loaded on the dialog box that appears by clicking

the [Read] button.

Click the [Save] button.

4

 The specified IPTC information is applied to the image.

W

3

Click the [OK] button.

5

 The [IPTC information] dialog box closes.

IPTC information settings data saved on your computer is compatible with the EOS
Viewer Utility for both Windows and Macintosh.

Working with Images in the EOS Viewer Utility

W-47

Setting the IPTC Information

IPTC-1 tab

IPTC-2 tab IPTC-3 tab

Closes the [IPTC information] dialog box.

Settings on the [IPTC-1] tab sheet

You can enter up to 64 characters.

You can enter up to 32 characters.

You can enter up to 32 characters.

You can enter up to 2000 characters.

Loads the IPTC information saved on your computer.

Saves the entered IPTC information on your computer.

Cancels the entered IPTC information.

Displays the image for which you will enter
the IPTC information.

When multiple images are selected, this
button displays the IPTC information for the
previous image.

When multiple images are selected, this
button displays the IPTC information for the
next image.

Displays the image No. in a sequence.

Displays the IPTC information entered before the
[Previous] or [Next] button was clicked.

Applies the entered IPTC information to the image.

You can enter up to 32 characters.

You can enter up to 32 characters.

W-48

You can enter up to 32 characters.

Settings on the [IPTC-2] tab sheet

You can enter up to 10 characters.

Select [Highest Priority (=1)], [Normal (=5)], or
[Low Priority (=8)] from the list box.

Setting the IPTC Information

You can enter up to 256 characters.

You can enter up to 8 characters.

You can enter up to 11 characters.

Settings on the [IPTC-3] tab sheet

You can enter up to 3 characters.

You can enter up to 32 characters.

You can enter up to 32 characters.

You can enter up to 256 characters.

You can enter up to 32 characters.

W

You can enter up to 32 characters.

3

Working with Images in the EOS Viewer Utility

You can enter up to 32 characters.

W-49

Specifying the Camera Settings

You can specify the owner’s name and data/time in the camera.

Connect the camera to your computer (W-9).

1

 The dialog box on which the camera

model is displayed appears.

 Your camera model is displayed in

EOS XXX.

 For Windows Me, the [Scanner and

Camera Wizard] dialog box appears.

 Click the [Cancel] button to close

the open window.

Start up the EOS Viewer Utility (W-14).

2

Select the [Options] menu  [Camera Settings].

3

 The [Camera Settings] dialog box appears.

W-50

Specify the settings.

4

Specifying the Camera Settings

This box shows the camera model, body ID (serial number)
and firmware version.

Enter a value or click the
[]/[] buttons to specify
the date and time.

The battery level of the
camera is indicated by

[ ] or [ ].
When you are using the
AC Adapter Kit (optional)

or DC Coupler, [ ] is
displayed.

Applies the settings that you have
specified to the camera and closes
the [Camera Settings] dialog box.

 With the EOS D30, the [Parameters] button is displayed. For details on [Parameters],

refer to the Software Instruction Manual supplied with your camera.

Restores the parameters to their
original ones and closes the
[Camera Settings] dialog box.

Enter the name of a
camera owner. You can
enter up to 31 characters.

Imports the date and time
from your computer.

This box shows whether a
memory card is loaded in
the camera along with the
available space on the
card and its total capacity.
You can also initialize the
memory card by clicking
the [Format] button.

Click the [OK] button.

5

 The settings are applied and the [Camera Settings] dialog box closes.

Formatting a memory card deletes all the data on the card. Because formatting also
deletes protected images, you should check the data recorded on the card carefully
before proceeding.

W

3

Working with Images in the EOS Viewer Utility

W-51

Merging Images with the PhotoStitch

You can merge multiple JPEG images to create a panorama shot.

Click the [Start] button  select [All Programs] ([Programs] in
other versions of Windows)  [Canon Utilities]  [PhotoStitch] 

1

[PhotoStitch].

 [PhotoStitch Launcher] appears.

Click the [Merge Images] button.

2

 The PhotoStitch starts up.

 Follow the instructions in the guidance window to merge the images.

 Refer to the PhotoStitch Help menu for more details.

 You cannot merge RAW images in the PhotoStitch.
 Up to four images can be merged using the PhotoStitch.
 You will need QuickTime 3.0 or later to save merge images made using the

PhotoStitch in the QuickTime VR format. If QuickTime 3.0 or later is not already
installed on your computer, obtain and install it separately.

W-52

Remote Shooting in
the EOS Capture

This chapter describes how to use the EOS Capture for taking shots and
specifying the camera settings remotely from your computer.

For more information on the restrictions of the EOS Capture, refer also to the source
listed below.
Readme: Click the [Start] button  select [All Programs] ([Programs] in other

versions of Windows)  [Canon Utilities]  [EOS Capture xx] (“xx” is the
version)  [EOS Capture Readme].

 Remote shooting in the EOS Capture is only available with the EOS 20D.

W

Starting the EOS Capture...................................................................... W-54

Remote Shooting...................................................................................W-56

Single-frame Shooting ........................................................................ W-56

Timer Shooting ................................................................................... W-57

Interval Timer Shooting ......................................................................W-58

Specifying the Camera Settings........................................................... W-59

Camera Settings................................................................................. W-59

White Balance Adjustment ................................................................. W-61

Specifying the Save Destination.........................................................W-62

4

Starting the EOS Capture

 Remote shooting in the EOS Capture is only available with the EOS 20D.

Connect the camera to your computer (W-9).

1

 The dialog box on which the

camera model is displayed
appears.

 Your camera model is displayed in

EOS XXX.

 For Windows Me, the [Scanner

and Camera Wizard] dialog box
appears.

 Click the [Cancel] button to close

the open window.

Start up the EOS Viewer Utility (W-14).

2

Select the folder to save the image in.

3

 Select a folder in the Folder Tree

Area to save the image in, or
create a new folder (W-18). (The
[Capture] folder is created in the
[My Pictures] folder here as an
example.)

Click the [EOS Capture] button.

4

 The EOS Capture main window

appears.

W-54

Allows you to check and
specify the camera
settings (W-59).

button (W-61)

Shows/hides the white
balance adjustment dialog
box.

EOS Capture main window

Starting the EOS Capture

Rotate button

The image is downloaded,
rotating 90 degrees each
time you click the button,
regardless of the vertical or
horizontal position of the
camera.
* To use the rotation function,

click [Rotate Image]
checkbox in [Save settings]
dialog box (W-62).

Release button (W-56)

W

4

Status

Displays the status while
specifying the settings.

Click the [Release] button to take a shot (W-56).

5

 To exit the EOS Capture, select the [File] menu  [Exit].

The EOS Capture operates in conjunction with the EOS Viewer Utility. Therefore, when
you exit the EOS Viewer Utility, the EOS Capture also exits.

Remote Shooting in the EOS Capture

W-55

Remote Shooting

You can control the camera from your computer and take single-frame shots, timer shots and
interval timer shots. The images are automatically saved on your computer.

Single-frame Shooting

Set the camera up ready to shoot.

1

Make various settings.

2

 See “Camera Settings” (W-59) and “White Balance Adjustment” (W-61) for

information on how to specify the camera settings.

 See “Specifying the Save Destination” (W-62) for information on how to specify the

settings for saving images.

Click the [Release] button.

3

 The shot images are displayed in

the EOS Viewer Utility and saved
in your computer automatically.

Before you use the Remote Shooting function, be sure to check that the camera is ready
for shooting. If the camera is not ready for shooting (the lens is not attached, etc.), you
cannot perform the operation as explained.

Alternatively, you can press the space bar to shoot.

W-56

Remote Shooting

Approximate Transfer Time for Shooting RAW Images

EOS 20D Approx. 5 seconds

• The transfer time given here is only an approximation. Actual transfer time varies
widely depending on the images and the computer system.

• The time for images shot in JPEG format will be shorter than those shown above.

• Transfer time is based on Canon testing standards.
(Time until images appear in the EOS Viewer Utility main window after you uncheck the

[Save also on the camera’s memory card] checkbox and click the [Release] button in the
EOS Capture main window using the following: OS: Windows XP; CPU: 2.2 GHz Pentium
4; RAM: 256 MB)

 When the camera is set to One Shot AF, you cannot take shots if the camera cannnot

focus.
If you cannot take shots with the auto focusing, focus manually and then take a shot.

 If you take remote shooting while you are using the Explorer in the WIA Driver to

display images on the camera, Remote Shooting function may not operate correctly.

The number of available shots changes depending on the available capacity on your
computer’s hard disk. You can check the number of available shots with the [Shots to
Go] (W-59).

W

4

Timer Shooting

Select the [Tool] menu  [Timer shooting].

1

 The [Timer shooting setting] dialog box appears.

Enter a delay time and click the [OK] button.

2

 You can set a value between 0

seconds and 99 minutes 59
seconds in 1-second increments.

 Timer shooting shots are taken.

Remote Shooting in the EOS Capture

W-57

Remote Shooting

Interval Timer Shooting

Select the [Tool] menu  [Timer shooting].

1

 The [Timer shooting setting] dialog box appears.

Click the [Interval timer shooting] checkbox.

2

Enter the shooting interval and the number of shots. Then click
the [OK] button.

3

 You can set a shooting interval

between 5 seconds and 99
minutes 59 seconds in 1-second
increments.

 You can set up to a maximum of

1999 shots.

 Interval timer shooting is

performed using the specified
interval between shots and the
specified number of shots.

On some types of computers, if you set a short interval between shots and there is
insufficient time to download and save the images, it may not be possible to take shots at
the specified interval. If this occurs, set a longer interval between shots and take the
shots again.

W-58

Specifying the Camera Settings

You can check and change the settings in the camera from your computer remotely.

Camera Settings

You can check and specify the camera settings.

Check the camera settings.

1

‘

Color temp.

Color temp.

Specify the color temperature in a range

Specify the color temperature in a range
of 2800K to 10000K.

of 2800K to 10000K.

Shooting mode

Displays the shooting
mode.

White Balance

Displays/specifies
the white balance.

Metering mode

Displays/specifies
the settings of the
metering mode.

Shutter speed

Displays/specifies Tv (shutter speed).
(Not displayed when Aperture-priority AE or Program AE is specified for the shooting mode)

Aperture value

Displays/specifies Av (aperture value).
(Not displayed when Shutter-priority AE or
Program AE is specified for the shooting mode)

ISO Speed

Displays/specifies the ISO speed.

Image recording quality

Displays/specifies the image
recording quality.

Save destination display

Displays the destination folder
to which images will be saved.
(When you click the [Save also
on the camera’s memory card]
checkbox, the camera/PC icon

Exposure compensation

Displays/specifies the exposure
compensation value.

is displayed, and when you
uncheck the checkbox, the PC
icon is displayed.)

W

4

Bracket shots

Displayed when any of WBB/
AEB/FEB is specified.

Battery status

When you are using a battery,
[ ] is displayed. When
you are using the AC Adapter

Kit (optional) or DC Coupler
Kit, [ ] is displayed.

* The above window shows all the information at once. In actual use, only the

information needed is displayed.

Drive mode

Displays the drive mode.

AF mode

Displays the AF mode.

Shots to Go

Displays the number of

Warning display

Displayed when the remote shooting is
impossible due to inappropriate settings.

available shots.

Remote Shooting in the EOS Capture

W-59

Specifying the Camera Settings

Click the icon.

2

 The icon displayed here shows

exposure compensation as an
example.

Use the button to change a value.

3

Minimum settings button

Specifies the minimum value.

Maximum settings button

Specifies the maximum value.

1-step down settings button

Allows you to decrease the value by 1 step.

 The changed settings are applied to the camera.

 Before you specify the settings, be sure to check that the camera is ready for

shooting. If the camera is not ready for shooting (the lens is not attached, etc.), you
cannot make some of the settings.

 Set functions which you cannot set with EOS Capture (drive mode, AF mode etc.) in

the camera.

1-step up settings button

Allows you to increase the value by 1 step.

W-60

Specifying the Camera Settings

White Balance Adjustment

You can compensate white balance with the blue/amber/green/magenta digital filter.

 If the dialog box has not appeared, click the [ ] button.

Click the compensation position.

Compensate green.

Displays the
compensation value.

Compensate blue. Compensate amber.

Compensate magenta.

W

4

 The changed settings are applied to the camera.

Remote Shooting in the EOS Capture

W-61

Specifying the Camera Settings

Specifying the Save Destination

You can specify save destination files and file names.

Select the [File] menu  [Save destination settings].

1

 The [Save settings] dialog box appears.

Specify desired settings and click the [OK] button.

2

Save settings dialog box

Clicking the checkbox also saves images
on the memory card in the camera.

Applies the settings and closes the [Save settings] dialog box.

Click the checkbox to enable use of the rotation function (W-55).

Allows you to change the destination folder to which images
will be saved. The name of the destination folder is displayed
next to the [Browse] button.

Enter a sequential number with a range of 0000
to 9999 that is added to the end of the file name.

Cancels all the settings, and restores the settings to their original ones.

Use this field to enter a file name when saving
an image. The file name can consist of up to
18 characters.

W-62

Downloading JPEG
Images with the Driver

This chapter describes how to download JPEG images using the WIA
Drivers for Windows XP or Windows Me, and the TWAIN Drivers for
Windows 2000 or Windows 98 SE.

A number of restrictions apply to the WIA Driver. You must read the “WIA
Driver Readme” file before using the WIA Driver.

Readme: Click the [Start] button  select [All Programs] ([Programs] in Windows

Me)  [Canon Utilities]  [EOS XXX WIA Driver]  [WIA Driver

Readme].
For more information on the restrictions of the TWAIN Driver, refer also to the
sources listed below.
Readme: Click the [Start] button  select [Programs]  [Canon Utilities]  [EOS

XXX TWAIN Driver]  [TWAIN Driver Readme].
Help: Displayed by clicking the [Help] button in the TWAIN Driver main

window.
Your camera model is displayed in EOS XXX.

Downloading Images with the WIA Driver...........................................W-64

Downloading with [Scanner and Camera Wizard] .............................. W-64

Downloading with Explorer .................................................................W-66

Downloading with the WIA TWAIN ..................................................... W-67

Downloading Images with the TWAIN Driver...................................... W-68

W

5

Downloading Images with the WIA Driver

You can download JPEG images using the [Scanner and Camera Wizard] dialog box, Explorer
or WIA TWAIN. Windows XP users can use the same procedure to download JPEG images
using the PTP function (W-12).

 See Chapter 3 to download RAW images.
 The camera name is shown in the operation screens as “EOS XXX”.

Downloading with [Scanner and Camera Wizard]

You can download JPEG images to your computer by following the instructions on the dialog boxes.

Connect the camera to your computer (W-9).

1

 The dialog box on which the camera model is displayed appears.

 For Windows Me, the [Scanner and Camera Wizard] dialog box appears. Proceed to step 3.

Select [Microsoft Scanner and Camera Wizard], and then click the
[OK] button.

2

 The [Scanner and Camera

Wizard] dialog box appears.

Click the [Next] button.

3

 The [Choose Pictures to Copy]

dialog box appears.

 For Windows Me, the [Picture

Selection] dialog box appears.

W-64

Downloading Images with the WIA Driver

Select the image(s) you wish to download and click the [Next]
button.

4

 The [Picture Name and

Destination] dialog box appears.

 For Windows Me, the [Picture

Destination] dialog box appears.

Select the destination folder, enter the file name and click the
[Next] button.

5

 The images are downloaded and the [Other Options] dialog box appears.

 If you do not select the destination folder, a new folder is created in [My Pictures] and

images are saved in that folder.

 For Windows Me, select the destination folder, enter the file name and click the

[Finish] button. The images are saved and the [Picture Destination] dialog box closes.

Select the [Nothing. I’m finished working with these pictures]
radio button and click the [Next] button.

6

 The [Completing the Scanner and Camera Wizard] dialog box appears.

Click the [Finish] button.

7

 The images are saved and the

[Scanner and Camera Wizard]
dialog box closes.

W

5

W-65

Downloading JPEG Images with the Driver

Downloading Images with the WIA Driver

Downloading with Explorer

You can download JPEG images to your computer by dragging and dropping them.

Connect the camera to your computer (W-9).

1

 The dialog box on which the camera model is displayed and the [Scanner and

Camera Wizard] dialog box appear.

 Click the [Cancel] button to close all the open windows.

Start up Explorer and select a folder.

2

 You can start Explorer by right-

clicking the [Start] button and
selecting [Explorer] from the menu
that appears.

 In the Explorer view, double-click

the connected camera’s icon and
then click the [xxxCANON] folder
(For Windows Me, double-click the
[xxxCANON] folder). (“xxx”
represents a number 100 to 999.)

 With the EOS D60 and EOS D30,

click the camera icon.

 The camera’s images will be

displayed as thumbnails in the
Explorer view.

Save the image.

3

 Drag and drop the image to the

folder in the Explorer view.

 The image is saved.

If you attempt to use Remote Shooting while you are using Explorer to display images on
the camera, the Remote Shooting function may not operate correctly.

W-66

Downloading Images with the WIA Driver

Downloading with the WIA TWAIN

You can download JPEG images to your computer by using the TWAIN Driver-compatible
retouching software. The descriptions given here use Adobe Photoshop 7.0, as an example.

Connect the camera to your computer (W-9).

1

 The dialog box on which the camera model is displayed and the [Scanner and

Camera Wizard] dialog box appear.

 Click the [Cancel] button to close all the open windows.

Start Photoshop.

2

 Click the [Start] button  select [All Programs] ([Programs] in Windows Me)  [Adobe

Photoshop 7.0].

 Photoshop starts up.

Select the [File] menu  [Import]  [WIA-EOSXXX].

3

 The [Get Pictures from Canon EOS XXX] dialog box appears.

Select the image(s) you wish to download and click the [Get
Pictures] button.

4

 The selected image(s) will be

downloaded to Photoshop.

W

5

The method for starting the application and the dialog box contents differ depending on
your retouching software. Refer to the retouching software User ’s Manual for details.

W-67

Downloading JPEG Images with the Driver

Downloading Images with the TWAIN Driver

You can download JPEG images to your computer by using the TWAIN Driver-compatible
retouching software. The descriptions given here use Adobe Photoshop 7.0, as an example.

 See Chapter 3 to download RAW images.
 The camera name is shown in the operation screens as “EOS XXX”.
 Refer to the Software Instruction Manual supplied with the camera for information about the

TWAIN Driver for the EOS D60 and EOS D30.

Connect the camera to your computer (W-9).

1

 The dialog box on which the camera model is displayed appears.

 Click the [Cancel] button to close all the open windows.

Start Photoshop.

2

 Click the [Start] button  select [Programs]  [Adobe Photoshop 7.0].

 Photoshop starts up.

Select the [File] menu  [Import]  [Canon EOSXXX].

3

 The TWAIN Driver starts and the

JPEG image in the camera is
displayed.

 To exit the TWAIN Driver, select

the [File] menu  [Exit].

Select the image to be transferred and select the [File] menu 
[Transfer Images].

4

 The image transferred to Photoshop is displayed.

 You can also transfer images by double-clicking a thumbnail image.
 The method for starting the application and the dialog box contents differ depending

on your retouching software. Refer to the retouching software User’s Manual for
details.

W-68

Troubleshooting and
Uninstallation

This chapter provides troubleshooting and describes the software
uninstallation procedures.

Troubleshooting ....................................................................................W-70

Uninstalling the Software......................................................................W-74

Uninstalling the Software.................................................................... W-74

Uninstalling the Driver ........................................................................W-75

Index .......................................................................................................W-76

W

6

Troubleshooting

When the “Could not complete installation correctly” or “Communication between the camera
and computer failed” message appears, check the items described below.

 The camera name is shown in the operation screens as “EOS XXX”.

Installation failed.

 If you are using Windows XP Professional or Windows 2000, are you using

the computer under a user setting other than [Computer administrator] or
[Administrator]?

 You cannot install software if a user setting other than [Computer administrator] or

[Administrator] is selected. Select the [Computer administrator] user setting in Windows
XP Professional or the [Administrator] user setting in Windows 2000. For detailed
information on selecting the user setting, refer to the computer User’s Manual.

 Is the cable firmly plugged into its socket?

 To complete the installation, ensure that the plugs on the dedicated cable are securely

plugged into the ports on the camera and computer when you connect the camera to
your computer (W-9).

 Are the camera and computer set up correctly for communication?

 Is the camera’s power switch set to <ON>?
 Even when the camera’s power switch is set to <ON>, operation of the Auto power off

function will automatically switch the camera off. To prevent this, set the Auto power off
function to [Off]. (Refer to “Menu Operations” in the camera’s Instruction Manual.)

 Does the [Add New Hardware Wizard] ([Found New Hardware Wizard] in

Windows 2000) dialog box appear during installation?

 Click the [Cancel] button, disconnect the dedicated cable, and then repeat the

installation procedure from the beginning.

 Doesn’t the installer panel appear?

 Use the following procedure to display the installer panel.

Click the [Start] button  [My Computer]. (In other versions of
Windows, double-click [My Computer] on the desktop.)  right-
click the CD-ROM drive containing the CD  select [Open] from
the menu that appears  double-click the icon on the right.

W-70

Troubleshooting

I have installed the software but the camera and
computer cannot communicate.

 Is the driver installed?

 The driver is required for communications between the camera and computer. When you

want to communicate between the camera and computer, be sure to install the driver
shown below appropriate to your windows.

• Windows XP/Windows Me: WIA Driver

• Windows 2000/Windows 98 SE: TWAIN Driver

 Have you installed the WIA Driver or TWAIN Driver?

 Even if you have installed the WIA Driver or TWAIN Driver, installation is not completed

unless the camera is connected to the computer. Insert the Solution Disk into the CD-
ROM drive, install the WIA Driver or TWAIN Driver, and then connect the camera to your
computer.

 Does your computer comply with these requirements?

 PC with Windows XP, Windows 2000, Windows Me or Windows 98 SE preinstalled and

equipped with an a USB port.
* Operation is not guaranteed when a connection is used on computer systems other

than those listed above.

 Are the camera and computer connected correctly?

 Connect the camera to your computer correctly using the dedicated cable (W-9).

 Is the correct communication mode selected on the camera?

 When using the EOS 20D, EOS 10D and EOS DIGITAL REBEL/300D DIGITAL, set the

camera’s communication mode to [Normal]. (W-8) With the EOS 10D, you must also
change the firmware to version 2.0.0 or later. For details on changing, see the Canon
website.

 Is there sufficient charge left in the camera battery?

 Your computer does not supply power to the camera. With the EOS 20D, EOS 10D and

EOS DIGITAL REBEL/300D DIGITAL, connect to the camera with an AC Adapter Kit
(optional). With the EOS D60 and EOS D30, Connect to the camera with the DC Coupler
supplied. Or, load a fully charged battery into the camera before connecting it to your
computer.

 Do you have more than one camera connected to your computer?

If you connect more than one camera to the same computer, the driver and camera may not
operate normally.

 Exit the software and disconnect all the dedicated cables. Then connect only one

camera to the same computer again.

W

6

Troubleshooting and Uninstallation

W-71

Troubleshooting

 Is the driver operating normally?

Connect the camera to your computer
with the dedicated cable and set the
camera’s power switch to <ON> (W-9)
and open [Device Manager] (W-73). Click
the plus symbol [+] to the left of [Imaging
devices] and check that the connected
camera is displayed.

 If the connected camera is not displayed, the driver is not operating normally. Briefly

disconnect and then reconnect the dedicated cable, ensuring that the connection is
secure. If the connected camera still does not appear, use the following procedure to re-
install the driver.

1 Disconnect the dedicated cable and delete the driver (W-75).
2 Re-install the driver (W-4).

 When the [X], [!] or [?] symbol is displayed beside the connected camera, part of the

driver is missing or corrupted. Use the following procedure to re-install the driver.

1 Delete the camera displayed in [Imaging devices].
2 Disconnect the dedicated cable and delete the driver (W-75).
3 Re-install the driver (W-4).

 Is the driver installed correctly?

Connect the camera to your computer with the dedicated cable and set the camera’s power
switch to <ON> (W-9) and open [Device Manager] (W-73). Click the plus symbol [+] to the
left of [Other devices] or [Unknown devices] and check whether the connected camera or
[Canon Digital Camera] is displayed.

W-72

Troubleshooting

 If the connected camera or [Canon Digital Camera] is displayed in [Other devices] or

[Unknown devices], the driver was not installed correctly. Use the following procedure to
re-install the driver.

1 Delete the camera or [Canon Digital Camera] displayed in [Other devices] or

[Unknown devices].

2 Disconnect the dedicated cable and delete the driver (W-75).
3 Re-install the driver (W-4).

I connected the camera to the computer before
installing the software

 Did you set the camera’s power switch to <ON>?

 If you did not set the camera’s power switch to <ON>, proceed as follows:

1 Disconnect the dedicated cable from the camera and computer.
2 Install the Solution Disk software on your computer using the correct installation

procedure (W-4) and then connect the camera to your computer to complete the
installation (W-9).

 If you set the camera’s power switch to <ON>, proceed as follows:

1 If [Found New Hardware Wizard] or any other dialog boxes appear, click the [Cancel]

buttons to cancel all the dialog boxes.

2 Set the camera’s power switch to <OFF>.
3 Disconnect the dedicated cable from the camera and computer.
4 Install the Solution Disk software on your computer using the correct installation

procedure (W-4) and then connect the camera to your computer to complete the
installation (W-9).

To Display the Device Manager

 Windows XP

 Click the [Start] button  select [Control Panel]  [Performance and Maintenance]

 [See basic information about your computer]. Then select the [Hardware] tab

and click the [Device Manager] button.

 Windows 2000

 Click the [Start] button  select [Settings]  [Control Panel]. Then double-click the

[System] icon to open and select the [Hardware] tab and click the
[Device Manager] button.

 Windows Me and Windows 98 SE

 Click the [Start] button  select [Settings]  [Control Panel]. Then double-click the

[System] icon to open and select the [Device Manager] tab.

W

6

Troubleshooting and Uninstallation

W-73

Uninstalling the Software

 Before beginning the uninstallation, exit all programs you are using and disconnect the

dedicated cable from your computer.

Uninstalling the Software

The following uses the procedures for uninstalling the EOS Viewer Utility as an example for
uninstalling other programs as well.

 For Windows XP Professional or Windows 2000, log in using computer Administrator

privileges.

 Before beginning the uninstallation, exit all programs you are using and disconnect the

dedicated cable from your computer.

 To prevent computer malfunctions, always restart your computer after you have uninstalled

the software. Re-installing the software without first restarting your computer is likely to
result in computer malfunctions.

Click the [Start] button  select [All Programs] ([Programs] in
other versions of Windows)  [Canon Utilities] 

1

[EOSViewerUtility xx]  [EOSViewerUtility Uninstall].

 The EOS Viewer Utility version information is displayed in xx.

Proceed with the uninstallation as directed by the on-screen
messages.

2

 Software is uninstalled.

W-74

Uninstalling the Software

Uninstalling the Driver

This section explains how to uninstall the EOS 20D driver. For cameras other than the EOS
20D, please refer to the Software Instruction Manual supplied with the camera.

 For Windows XP Professional or Windows 2000, log in using computer Administrator

privileges.

 Before beginning the uninstallation, exit all programs you are using and disconnect the

dedicated cable from your computer.

 The camera name is shown in the operation screens as “EOS XXX”.

Uninstall [EOS XXX WIA Driver] or [EOS XXX TWAIN Driver].

1

 Your camera model is displayed in EOS XXX.
 For Windows XP or Windows Me, click the [Start] button  select [All Programs]

([Programs] in Windows Me)  [Canon Utilities]  [EOS XXX WIA Driver]  [WIA
Driver Uninstall].

 For Windows 2000 or Windows 98 SE, click the [Start] button  select [Programs] 

[Canon Utilities]  [EOS XXX TWAIN Driver]  [TWAIN Driver Uninstall].

Proceed with the uninstallation as directed by the on-screen
messages.

2

 The driver is uninstalled.

Restart the computer

3

 When the dialog box on the right

appears, select [Yes, I want to
restart my computer now.] radio
button and click [Finish] button.

 When the computer is restarted,

uninstalling of the driver is
completed.

W

6

W-75

Troubleshooting and Uninstallation

Index

A

About the PTP Setting ............................ W-8

Adjusting the White Balance

Click White Balance Function ...........W-36

Correcting the White Balance ...........W-37

Selecting the White Balance .............W-34

Specifying the Color Temperature .... W-35

Attaching Check Marks to Images ........W-26

C

Camera Settings

Intializing the Memory Card ..............W-51

Specifying the Date and Time ...........W-51

Specifying the Owner’s Name ...........W-51

Checking the AF Point ..........................W-24

Checking the Image Information and Entering

Comments .............................................W-29

Color Adjustment

Adjusting the Color Tone ...................W-38

Filter Effect ........................................W-39

Selecting the Color Saturation ..........W-38

Toning Effect .....................................W-39

Connecting the Camera to Your Computer

Connecting the Camera to Your Computer

for the First Time .................................W-9

Connecting the Camera to Your Computer

the Second Time or Later ..................W-10

D

Deleting Images ....................................W-29

Digital Exposure Compensation ............W-33

Downloading Images ............................W-18

Downloading Images with the TWAIN

Driver ....................................................W-68

Downloading Images with the WIA

Driver ....................................................W-64

Downloading JPEG Images Using the PTP

Function in Windows XP .......................W-12

E

Editing Images ......................................W-28

Editing RAW Images .............................W-31

EOS Capture Main Window ..................W-55

EOS Viewer Utility Main Window ..........W-15

Extracting JPEG Images from RAW

Images ..................................................W-43

I

ICC Profile ..................................W-40, W-41

Installing the Software .............................W-4

M

Main Functions of the Software ................... 4

Merging Images with the PhotoStitch ....W-52

O

Operation Flow ............................................ 5

P

Preview Window ....................................W-22

Printing Images .....................................W-30

Processing RAW Images ......................W-31

Protecting Images .................................W-28

R

RAW Adjustment Tool Palette ...............W-17

Remote Shooting

Interval Timer Shooting .....................W-58

Single-frame Shooting .......................W-56

Timer Shooting ..................................W-57

Rotating Images ....................................W-28

S

Saving Images ......................................W-41

Selecting Images

Selecting Images in the Main

Window ..............................................W-25

Selecting Images in the Preview

Window ..............................................W-25

Selecting Images by Condition ..............W-26

Selecting the Contrast ...........................W-37

Selecting the Display Size .....................W-24

Selecting the Sharpness .......................W-40

Setting the Communication Mode ...........W-8

Setting the IPTC Information .................W-47

W-76

Specifying the Camera Settings
(EOS Capture)

Adjusting the White Balance .............W-61

Camera Settings ...............................W-59

Save Settings ....................................W-62

Specifying the Color Space ...................W-40

Specifying the Preferences ...................W-46

Specifying the Processing Parameters .W-32

Starting the EOS Capture .....................W-54

Starting the EOS Viewer Utility .............W-14

Supported Image Formats ....................W-19

System Requirements .............................W-2

T

Thumbnail Display ................................W-22

Transferring Images to Retouching

Software ................................................W-44

Troubleshooting ....................................W-70

U

Uninstalling

Driver .................................................W-75

Software ............................................W-74

Index

W

6

W-77

Troubleshooting and Uninstallation

Where explanations are common to all operating systems, the screens used in the examples
are from Mac OS X (10.2). In this chapter, Mac OS X and Mac OS 9.2 are referred to as OS X
and OS 9 respectively.

1 Installing the Software ...............................................................................M-3

Describes how to install the bundled software.

2 Preparation for Downloading Images.......................................................M-7

Explains how to set up communication mode, and how to connect the camera or a card
reader (third-party product) to your computer.

3 Working with Images in the EOS Viewer Utility .....................................M-13

Explains how to use the EOS Viewer Utility to download images to your computer, edit
and save images, and transfer the downloaded images to the retouching software.

4 Remote Shooting in the EOS Capture ....................................................M-53

Describes how to use the EOS Capture for taking shots and specifying the camera
settings remotely from your computer.

 Remote shooting in the EOS Capture is only available with the EOS 20D.
 The EOS Capture is only compatible with OS X.

5 Troubleshooting and Uninstallation .......................................................M-63

Provides a troubleshooting and describes the software uninstallation procedures.

Index .......................................................................................................................... M-67

M

System Requirements

The software bundled with this product runs on the systems described below.

OS Mac OS X 10.1 to 10.3, Mac OS 9.0 to 9.2

Macintosh with one of the above OS installed and a USB port as a

Computer

CPU Power PC

RAM

Interface USB 1.1 to 2.0 Hi-Speed*

Hard disk space

Display

 The EOS Capture is only compatible with Mac OS X.
 Because the EOS Viewer Utility for Mac OS 9 has no function for communication with

the camera, you cannot download images from the camera (M-18) or specify camera
settings (M-50).

 These software programs are not compatible with UFS (Unix File System) formatted disks

on Mac OS X.

 A CD-ROM drive is required for installation.

* Only the EOS 20D is compatible with USB 2.0 Hi-Speed.

standard feature
* Users of first-generation iMacs require a firmware update.

Mac OS X 10.1 to 10.3: Minimum 256 MB
Mac OS 9.0 to 9.2: Minimum 128 MB

EOS Viewer Utility: 100 MB or more
EOS Capture: 300 MB or more
PhotoStitch: 30 MB or more

Resolution: 1024  768 or more
Colors: Thousands or more

M-2

Installing the
Software

This chapter describes how to install the bundled software.

Installing the Software .............................................................................M-4

M

1

Installing the Software

 Check that your Macintosh complies with the system requirements for the software (M-2) as

you follow the installation procedure.

Start up your Macintosh.

1

 Quit any programs that are running.

Insert the CD (EOS DIGITAL Solution Disk).

2

 The CD icon appears on the

desktop.

Start installation.

3

 Double-click the CD icon  the

[Mac OS X] folder. Then double-
click the icon on the right.

OS X

 For OS 9, double-click the [Mac

OS 9] folder in the CD window and
then double-click the icon on the
right.

 The Installer panel appears.

Click the [Install] button.

4

M-4

OS 9

Installing the Software

Select [Easy Installation] and click the [Next] button.

5

Check the details of the License Agreement and then click the
[Agree] button.

6

M

1

Installing the Software

Check the folder in which the software will be installed and then
click the [Next] button.

7

 Installation begins. It takes

approximately 2 to 3 minutes.

M-5

Installing the Software

Finish the installation.

8

 Click the [OK] button.

 After clicking the [OK] button in

OS 9, the restart dialog box
appears. Click [Yes] button to
restart your computer.

Click the [Exit] button.

9

Once the installation is complete, remove the CD.

10

 Continue by setting up

communication mode and
connecting the camera and
computer in Chapter 2.

M-6

Preparation for
Downloading Images

This chapter explains how to set up communication mode, and how to
connect the camera or a card reader (third-party product) to your computer.

Setting the Communication Mode...........................................................M-8

Connecting the Camera to Your Computer............................................M-9

Using Your Card Reader ........................................................................M-11

Downloading JPEG Images Using the PTP Function in OS X (10.1 or later)

.M-12

M

2

Setting the Communication Mode

To communicate with the camera using the software on the Solution Disk, set the camera’s
communication mode to [Normal].

 The settings on this page are only necessary for the EOS 20D, EOS 10D and EOS

DIGITAL REBEL/300D DIGITAL.

 With the EOS 10D, you must change the firmware to version 2.0.0 or later. For details on

changing, see the Canon website.

Check that the camera is not connected to the computer and then
set the camera’s power switch to <ON>.

1

Set the camera’s communication mode to [Normal].

2

 Set [Communication] in menu to

[Normal].

 With the EOS DIGITAL REBEL/

300D DIGITAL, set
[Communication] in menu option
< > to [Normal].

Press the < > button to switch the LCD monitor display off
and then set the camera’s power switch to <OFF>.

3

 If you set the communication mode to [PTP], the Solution Disk software cannot

communicate with the camera. When you are using the software, always set the
communication mode to [Normal].

 When setting the communication mode, always ensure that the camera is not

connected to the computer beforehand. Setting the communication mode while the
camera is connected to the computer will cause camera and software malfunctions.

About the PTP Setting

The PTP function is only available to OS X users. This function provides a simple means of
downloading JPEG images to your computer. To use this function, set [Communication] to
[PTP] in step 2 above.

 For more information on using the PTP function to download JPEG images, see

“Downloading JPEG Images Using the PTP Function in OS X (10.1 or later)” (M-12).

M-8

Connecting the Camera to Your Computer

Before downloading images to your computer or specifying the camera settings, you must
connect the camera to your computer with the dedicated USB cable.

You can connect the camera while your computer is running.

 With the EOS Viewer Utility for OS 9, you cannot download images (M-18), specify

camera settings (M-50), or take shots remotely (M-53) by connecting the camera and
your computer.

Plug the dedicated cable into the computer.

1

 Plug the cable into the USB port.

 Refer to the computer User’s

Manual for information on the
terminal areas.

Plug the dedicated cable into your camera.

2

 Open the cover and connect the

cable to the < > terminal
with the [ ] icon facing the front
of the camera.

 With the EOS D60 and EOS D30,

connect by aligning the <> mark
on the plug with the <> mark on
the < > terminal.

M

2

Set the camera’s power switch to <ON>.

3

 The camera is now ready to

communicate with your computer.

 Proceed to Chapter 3

continuously.

Preparation for Downloading Images

M-9

Connecting the Camera to Your Computer

 Never perform the following operations while the software installed from the Solution

Disk is running after connecting the camera to the computer as a communications
error may occur.

• Set the camera’s power switch to <OFF>.

• Open the CF card slot cover.

• Disconnect the dedicated cable, remove the battery, and then remove the AC
adapter kit (optional) or DC coupler.

• Disconnect the AC adapter’s or DC coupler’s plug or power cord.

Before you perform the operations above, be sure to quit all the software.

 You cannot communicate with the camera when you are displaying images through

the camera’s LCD monitor. Always connect the camera and your computer after
turning off the display in the LCD monitor.

 While the camera and your computer are communicating, the camera’s LCD panel

may blink.

 Use only the dedicated cable.
 Push the plug firmly all the way into the socket. Loose connections can cause faults

or malfunctions.

 Do not connect the camera to your computer via a hub. If you do so, the camera may

not operate correctly.

 If you connect multiple USB devices (excluding mouse and keyboard) to your

computer, the camera may not operate correctly. Disconnect other USB devices from
your computer and connect only the camera.

 Operation of the Auto power off function will automatically switch the camera off,

disabling to communicate with your computer. Set the Auto power off function to
[OFF] in advance. (Refer to “Menu Operations” in the camera’s Instruction Manual.)

 Do not connect more than one camera to the same computer. The connections may

not operate correctly.

 When unplugging the dedicated cable, be sure to grip the sides of the plug as you pull

it out.
* If you are using the EOS D60 or EOS D30, pull the plug while pressing the PUSH

button on it.

 If you do not perform any operation while the camera and computer are connected, a

confirmation message appears on the computer screen asking whether you wish to
continue communicating with the camera for some computer systems. If you do not
perform any operation even after this message appears, the communication with the
camera is terminated. To re-establish the communication, press the shutter button
down halfway or set the camera’s power switch to <OFF> and then back to <ON>.

 Do not put your computer to sleep while it is connected to the camera.

If your computer goes into the sleep mode, never disconnect the dedicated cable
while your computer is still in sleep mode. Always wake your computer up while it is
connected to the camera. On some types of computer, disconnecting the dedicated
cable while your computer is in sleep mode could prevent the computer from waking
up correctly. Refer to the computer User’s Manual for more information on sleep
mode.

M-10

Connecting the Camera to Your Computer

When you connect the camera and your computer, it is recommended that you use an
AC adapter kit (optional) with the EOS 20D, EOS 10D and EOS DIGITAL REBEL/300D
DIGITAL, and the DC coupler supplied with the EOS D60 and EOS D30.

Using Your Card Reader

Users with a third-party card reader can download images directly from a memory card to the
computer.

Remove the memory card from the camera.

1

Load the card into the card reader.

2

 Proceed to Chapter 3

continuously.

M

2

For information on connecting the card reader to your computer, refer to the card reader
User’s Manual.

M-11

Preparation for Downloading Images

Downloading JPEG Images Using the PTP Function in OS X (10.1 or later)

Users of OS X (version 10.1 or later) can use the PTP (Picture Transfer Protocol) function. The
PTP function allows you to download JPEG images saved on a memory card in the camera to
your computer without having to start the software provided on the Solution Disk.

 This function is available with the EOS 20D, EOS 10D and EOS DIGITAL REBEL/300D

DIGITAL only.

 With the EOS 10D, you must change the firmware to version 2.0.0 or later. For details on

changing, see the Canon website.

Set the camera’s communication mode to [PTP] (M-8).

1

 Set [Communication] in menu to

[PTP].

 With the EOS DIGITAL REBEL/

300D DIGITAL, set
[Communication] in menu option
< > to [PTP].

 Press the < > button to

clear the LCD monitor display.

 When you have finished, set the

camera’s power switch to <OFF>.

Connect the camera to the computer and set the camera’s power
switch to <ON>

2

 Image Capture or iPhoto starts up.

 You can specify which software

starts up in Image Capture.

(M-9).

Download the images as directed.

3

 Follow the instructions in the on-screen messages to download the JPEG images.

Refer to the separate “Notes on the PTP Function” for details when the downloaded
image does not display correctly or the image cannot be downloaded.

 To specify the software that will start up when the camera is connected to the

computer, start up Image Capture and select [Preference] in the [Image Capture]
menu. In the [Image Capture Preference] dialog box, select the application in the
[When a camera is connected, open] list box.

 Image Capture and iPhoto are software bundled with OS X. For detailed information

on using these applications, refer to the Help provided in the respective application.

M-12

Working with Images in
the EOS Viewer Utility

This chapter explains how to use the EOS Viewer Utility to download images
to your computer, edit and save images, and transfer the downloaded
images to the retouching software.

For more information on the restrictions of the EOS Viewer Utility, refer also to the
source listed below.
ReadMe: Double-click the [Canon Utilities] folder  the [EOS Viewer Utility] folder

 [ReadMe].

M

Starting the EOS Viewer Utility.... M-14

Downloading Images .................... M-18

Handling the Folders .................... M-20

Memory Card Folder Structure and File

Names ........................................M-20

Registering Frequent Use Folder ...M-21

Selecting the Image Display Mode ...M-22

Main Window (Thumbnail Display)...M-22

Preview Window Display............. M-22

Selecting the Display Size .......... M-24

Checking the AF Point ................ M-24

Selecting Images ..........................M-25

Selecting Images in the Main Window ..M-25
Selecting Images in the Preview Window .. M-25
Attaching Check Marks to Images... M-26
Selecting Images by Condition ... M-26
Bringing/Sending the Main Window to
the Front/Back of Window Stack...M-27
Equalizing the Display Sizes of the

Preview Window ......................... M-27

Editing Images..............................M-28

Protecting Images ....................... M-28

Rotating Images.......................... M-28

Deleting Images.......................... M-29

Checking the Image Information and

Entering Comments.................... M-29

Printing Images............................. M-30

Editing RAW Images .................... M-31

Processing RAW Images ............ M-31

Specifying the Processing Parameters ..M-32
Adjusting the Brightness (Digital

Exposure Compensation) ........... M-33

Adjusting the White Balance....... M-34

Selecting the Contrast ................ M-37

Adjusting the Color ..................... M-38

Specifying the Color Space ........ M-40

Selecting the Sharpness............. M-40

Saving Images .............................. M-41

Extracting JPEG Images from RAW

Images........................................ M-43

Transferring Images to Retouching

Software ........................................ M-44

Specifying the Preferences ......... M-46

Setting the IPTC Information ....... M-47

Specifying the Camera Settings....M-50

Merging Images with the PhotoStitch ...M-52

3

Starting the EOS Viewer Utility

Connect the camera to your computer (M-9).

1

Double-click the [Canon EOS Viewer Utility] icon on the desktop.

2

 The main window appears.

 You can also start the EOS Viewer Utility by double-clicking the [Canon Utilities]

folder  the [EOS Viewer Utility] folder  the [EOS Viewer Utility] icon.

M-14

Main window tool bar

Path display

Displays the folder path
selected in the Tree View Area.

Starting the EOS Viewer Utility

Main window

Image information display area

Histogram

Shows the distribution of the brightness of an image.
Selecting the tab switches the histogram display
values between Brightness and RGB.

Image display areaStatus bar

Displays basic shot information.

M

3

Bookmark area (M-21)

Tree View Area (M-18)

 For OS X, to quit the EOS Viewer Utility, select the [EOS Viewer Utility] menu  [Quit EOS

Viewer Utility].

 For OS 9, to quit the EOS Viewer Utility, select the [File] menu  [Quit].

RGB value display

When you move the cursor over an image, the
coordinates of the cursor position and its RGB values
(8-bit conversion) are shown here.

Comment input box (M-29)

Detailed Information display area (M-29)

M-15

Working with Images in the EOS Viewer Utility

Starting the EOS Viewer Utility

Main window tool bar

Show/Hide Thumbnail Frames button

Shows/hides the information display frame
of thumbnail images.

Rotate left 90 degrees button (M-28)

Rotate right 90 degrees button (M-28)

Remove Check
Mark button (M-26)

Transfer images
button (M-44)

Display Size
list box (M-24)

Window button
(M-27)

Show/Hide Tree View button

Shows/hides the Tree View Area.

Show/Hide Image Information button

Shows/hides the histogram, image information
display area, Detailed Information display area,
and comment input box.

Add Check Mark button (M-26)

Remove protect button
(M-28)

Select Image button
(M-26)

IPTC information button
(M-47)

Play sound button

*This button does not work with

the camera you are using.

protect button (M-28)

Erase images
button (M-29)

EOS Capture
button (M-54)

Save File button
(M-41)

M-16