Canon APS Bank User Manual

Banking

APS Bank

DIGITAL
TRANSFORMATION
IN DOCUMENT

‘Standardized Scan2x
interface on Canon’

Company Name: APS Bank
Industry: Banking
Established: 1910
Head office: Swatar, Malta
Number of branches: 11
Services: Personal and Corporate Banking,

Wealth Management and Insurance Services.

MANAGEMENT

Objective

To bring a series of secure, comprehensive,
and fully-integrated solutions to APS Bank,
while optimizing their workflow, enhancing
and reducing human error.

Areas to be addressed:

• Cheque imaging, indexing, and sorting for
clearing

• Digitization, including capture, retrieval,
security, bank compliance, audit

• Account statement processing for print,
e-banking viewing

• Intelligent scanners and multifunctional
printers that can integrate with the rest of
the business, to provide their users with
business process feedback, during the
capturing process

The proposal

Digitization has become a major priority for all
organizations as business partners move towards
remote working, digital workflow, efficiency drives and
added value to customers. Client demand for arms­length interaction, increased privacy guarantees and
greater value for money, all necessitate a revamp of
how business is conducted.

The challenges of moving paper around an
organization, with many offices all over a country or
territory are many: weight, inefficiency, cost, time,
risk of loss, damage or tampering. As we see more
and more, the success of a business is as much about
the customer experience as is the product spec or
price. Consumers are fickle and quick to move if a
competitor proves more efficient.

Compliance is also of increasing concern, with every
day that goes by. In Europe, the adoption of the
General Data Protection Regulation (GDPR) imposes
onerous fines on any organisation that are unfortunate
enough to fall foul of the law. In the Financial Services
sector, the additional rules and regulations governing
everything, from Knowing Your Customer (KYC) to
Anti-Money Laundering (AML) and many others, put
massive pressures on these institutions.

‘PlanetPress Interface’

The proposal to APS Bank was
designed around the client, to
address all of these issues.

Issue #1:

The Bank needed a processing
system to reconcile cheques and
post them into the system.

Solution #1:

Canon’s authorised partner
Avantech, proposed a customized
application that is able to scan
and process cheques and finally,
post them into the Bank’s ERP
system. This application was
then upgraded to scan ID cards
and collect signatures. Together
with this application, the Bank
purchased Canon DR-C130 and
DR-C230 scanners, which were
distributed throughout the Bank’s
branches. The Canon equipment
allowed the staff to scan various
customer documents directly
from the branches’ frontline,

significantly reducing back-office
administration and increasing
operational efficiency.

Issue #2:

The Bank wanted to replace a
legacy system with a specialized
statement printing solution that
is capable of integrating with the
Bank’s digital channels in a more
streamlined and efficient manner.
In doing so, the Bank chose
to consolidate the digitization
efforts into one platform.

Solution #2:

Avantech designed a tailor-made
solution, with Canon, that enabled
APS to generate these statements.
Part of this solution includes
PlanetPress, which gave the Bank
the facility to generate large
amounts of monthly statements
in a short period of time, for both
digitized and printed versions. This
also gave the Bank the ability to
customise these statements to
suit their needs.

Issue #3:

APS Bank was looking to replace
its current printing equipment
fleet, and to digitize documents.

Solution #3:

Avantech was able to show
the Bank that by combining
document digitization, document
generation and Canon hardware,
they would achieve significant
gains in efficiency, compliance
and costs. In running the same
Scan2x capture solution across
the bank on all their scanners,
PCs and multifunctional devices,
the Bank were able to extend
document capture to every
user in the bank with no training
requirement.

Canon’s fleet management tools
revealed multiple quick wins for
the Bank when implementing
their integrated multifunctional
printers, resulting in enhanced
business workflows, increased