Bush CDVBT2 Instruction manual

Instruction manual
CDVBT2 Set top box
You’ll soon be enjoying your new Set top box.
It all begins here, with your instructions. Don’t worry, there’s nothing too technical coming up. Just simple, step-by-step guidance to get you up and running quickly. Sound good? Then let’s get started.
We’re here to help you get the most from your Set top box. Should you require any guidance, a simple solution can often be found online at:
www.argos-support.co.uk
If you still require further assistance, call one of our experts on 0345 604 0105.
If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the Troubleshooting
Contents
Safety information
1
Safety information 6
Getting to know your Set top
2
box
Ready? Let’s begin 8
Accessories 8
Functions and features 9
Preperations 11
Connecting a HD TV 11
Connecting a non-HD TV 12
Fitting the remote batteries 12
Using your Set top box
3
First time installation 15
Turning on the set top box 15
Switching between TV and radio 15
Changing channels 15
Using the channel list 16
Channel search 16
Channel banner 16
Adjusting the volume 17
Mute 17
Subtitles and audio descriptions 17
Using the electronic program guide 17
Favourites list 18
Using the favourites list 18
Channel organiser 19
Teletext display 19
Aspect ratio adjustment 19
Audio adjustment 19
Using your Set top box
3
Changing resolution (HDMI only) 19
Advanced menu options 20
System settings 20
language settings 20
Video settings 20
Audio settings 20
Advanced settings 21
Software upgrade 21
System configuration 21
Installation 22
Other information
4
Technical specification 25
Care & maintenance 25
Product support
5
Troubleshooting 28
Help and assistance 30
Disposal 31
Guarantee 32
section of these instructions, or online at www.argos-support.co.uk If you still require further assistance, call one of our experts on 0345 604 0105.
3
This page is left intentionally blank
1Safety information
Safety information
Important - Please read these instructions fully before
installing or operating
Power source
• This symbol means that this unit is double insulated. An earth connection is not required.
• The appliance must be connected to a 100-240 volt 50/60Hz AC supply by means of a three pin socket.
• Unplug this apparatus during lightning storms or when unused for long periods of time - to prevent damage to this product.
• Opening or removing covers may expose you to dangerous voltages or other hazards.
• To prevent risk of fire or electric shock, avoid overloading wall outlets, extension cords, or integral convenience receptacles.
• Use suitable power sources - Plug the product into a suitable power source, as described in the operating instructions or as marked on the product.
• The supply voltage should be the same as that indicated in the technical specifications and the appliance rating plate.
• If the socket outlets in your home are not suitable for the mains adapter supplied with this unit check with a qualified electrician for replacement.
• In order to disconnect the apparatus from the mains completely, switch off the outlet and remove the mains plug completely.
• Do not bend, stretch or pull the supply cable in order to avoid electric shock.
• When installed, the power socket must be within easy reach.
• Do not install the unit in a confined space. Allow adequate ventilation to prevent heat build-up.
• For indoor use only.
Heat build up
• During use the unit will heat up, this is not a malfunction. If the unit is used continuously at high volume levels, the unit temperature will rise considerably. Do not touch the unit to avoid potential burns.
Moisture and water
• Do not use this apparatus near water or moisture.
• Do not use this product near a bathtub, washbowl, kitchen sink, and laundry tub, in a wet basement, near a swimming pool, or anywhere else that water or moisture is present.
Heat sources and flames
• Batteries shall not be exposed to excessive heat such as sun, fire or the like
• To prevent risk of fire or electric shock, avoid overloading wall outlets, extension cords, or integral convenience receptacles.
Servicing and repairs
• Refer all servicing to qualified service personnel
• Servicing is required when the apparatus has been damaged in any way: such as liquid has been spilled or objects have fallen into the apparatus; the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the Troubleshooting
Safety information6
Getting to know your Set top box 2
Getting to know your Set top box
FA
V
SUB
You’ll be up and running in no time
Ready? Let’s begin...
Please read these instructions carefully. They contain important information which will help you get the best from your Set top box and ensure safe and correct installation and operation.
If you require any further assistance, our technical experts are happy to help. For full details, refer to the product support section at the end of these instructions.
Accessories
1. CDVBT2 Set top box
2. Remote control
3. Mains power adapter
4. 2 x AAA batteries
5. Instruction manual
6. Quick setup guide
STANDBY
CDVBT2 set top box Remote control Mains adapter 2 x AAA batteries
If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the Troubleshooting
8
Getting to know your Set top box
Getting to know your Set top box
e on o
in th
You’ll be up and running in no time
32
1
STANDBY
67 8 9
4
5
RF OUT RF IN ETHERNET SCART
1. STANDBY button: Press to switch the Set top box
ON or OFF.
2. LED POWER indicator: Red: OFF, Green: ON.
3. IR sensor: Remote control sensor.
4. RF IN: Coaxial cable from your aerial.
Use only power supply listed
in the user instructions
DC IN
12V 1A
5. RF OUT: Coaxial cable to your TV RF input.
6. ETHERNET socket: For service use only.
7. HDMI: Output to a HD ready TV.
8. SCART: Connection to a non-HD ready TV.
9. DC input: Mains adapter input socket.
section of these instructions, or online at www.argos-support.co.uk If you still require further assistance, call one of our experts on 0345 604 0105.
Getting to know your Set top box
9
Getting to know your Set top box
You’ll be up and running in no time
Standby: Switches the set top
box ON or OFF
Numeric buttons: Enables
channels to be selected directly by
entering the channel number
Info: Press to display the
information banner
Volume +/-: Press to increase or
decrease the volume level
TV/Radio: Press switch
between TV and Radio modes
: Navigation buttons to
browse menus and channels
Menu : Press for settings menu
Red, Green, Yellow & Blue : Press
for various options within menus
List : Press to display a channel list
for quick selection
Text : Displays teletext function
(when available)
Wide : Press to adjust display
aspect ratio settings
Aud : Press to adjust audio settings
Mute: Press to silence the audio
output.
EPG: Displays the on-screen programme guide
Back: Exits a menu and returns to the main menu
CH+/-: Switches to the previous or next channel. Skips to the next or previous page when viewing the EPG or channel list
OK: Selects an option in a menu
Exit: Exits a menu and returns to
normal Tv viewing
SUB
FAV
AD: Displays the audio description menu
Fav: Displays the favourites menu
Sub: Displays the subtitles menu
Res: Displays TV resolution option
menu for quick adjustments
If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the Troubleshooting
10
Getting to know your Set top box
Getting to know your Set top box
You’ll be up and running in no time
Preperations
To receive Freeview you must have an appropriate TV aerial installed.
If your current aerial is unable to provide an adequate signal, it may need to be realigned or replaced for a Freeview compatible aerial. Please consult a professional.
Connecting a HD TV
Follow the below connection guide to connect the Set top box to a TV with an HDMI input.
Use only power supply listed
in the user instructions
RF OUT RF IN ETHERNET SCART
DC IN
12V 1A
Ensure all devices are switched OFF before attempting any connections.
1. Connect the coaxial cable from your aerial to the RF IN socket on the rear of the set top box.
2. Connect an HDMI cable (not supplied) to the HDMI output on the rear of the set top box. Connect the other
end to a HDMI input on the TV. Refer to the TV manual for details on selecting and viewing the HDMI input.
3. Plug the mains adapter into a wall outlet (DO NOT SWITCH ON YET) and insert the jack into the DC INPUT on
the rear of the set top box.
4. When all the connections are made you can switch the power on for all devices.
section of these instructions, or online at www.argos-support.co.uk If you still require further assistance, call one of our experts on 0345 604 0105.
Getting to know your Set top box
11
Getting to know your Set top box
You’ll be up and running in no time
Connecting a non-HD TV with a SCART cable
If your TV does not have a HDMI input you can connect using a SCART cable.
Use only power supply listed
in the user instructions
RF OUT RF IN ETHERNET SCART
Ensure all devices are switched OFF before attempting any connections.
1. Connect the coaxial cable from your aerial to the
RF IN socket on the rear of the set top box.
2. Connect a SCART cable (not supplied) to the
SCART output on the rear of the set top box. Connect the other end to a SCART input on the TV. Refer to the TV manual for details on selecting and viewing the SCART input.
3. Plug the mains adapter into a wall outlet (DO NOT
SWITCH ON YET) and insert the jack into the DC INPUT on the rear of the set top box.
4. When all the connections are made you can
switch the power on for all devices.
If you have a TV with an internal tuner you can optionally connect a cable from the RF OUT socket on the rear of the set top box to the appropriate input on your TV.
DC IN
12V 1A
Fitting the remote batteries
1. Remove the battery cover on the rear of the
remote control by pressing the tab downwards towards the bottom of the remote and lifting the cover up.
2. Insert 2 AAA batteries (supplied), taking care to
match the +/- symbols engraved on the inside of the battery compartment.
3. Replace the battery compartment cover.
Battery disposal advice
• Dispose of used batteries with regard to the recycling regulations in your area.
• Do NOT short circuit batteries or throw them into water, the general rubbish or in a fire. Weak batteries can leak and damage the remote control. Replace them in good time!
If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the Troubleshooting
12
Getting to know your Set top box
Using your Set top box 3
This page is left intentionally blank
Using your Set top box
Let’s get started
First time installation
After making the connections and switching everything on, follow the below instructions to get started.
1. The following screen will appear allowing you to
select which aspect ratio best suits your viewing needs. Use the an option and press the OK button to store and proceed.
As you select the options an on-screen diagram shows an example.
2. The set top box will then perform an automatic
scan of the available channels.
If you encounter any problems when performing the scan. Power off all devices and check the aerial connection. If the problem is the aerial itself seek professional help.
3. When the scan has completed the set top box will
begin playing the first channel in the stored list.
/ navigation buttons to select
General usage
The following instructions refer to daily usage, such as changing channels, viewing programme schedules and basic operations.
Turning on the set top box
1. Press the STANDBY button on the remote or the
set top box to power the box on.
2. Press the
set top box to power the box off when powered on.
The set top box should be left plugged in and switched on at all times (except for during lightning storms). When the set top box is not in use press the
STANDBY button to enter standby mode.
By default the set top box is set to enter standby mode when not used for 3 hours. This can be adjusted in the ‘Advanced menu options ’ section.
STANDBY button on the remote or the
Switching between TV and Radio
Press the button to switch between TV & Radio modes.
Changing channels
1. Advance through the stored channels by pressing
the CH+ or CH- buttons on the remote control.
2. If you know the channel number you can jump
directly to that channel by entering the digits using the NUMERIC buttons on the remote control.
EG:- channel ‘72’ would require you to press the ‘7’ and ‘2’ buttons, wait for a second and the channel will change to channel no ‘72’. If you enter a number that does not exist an ‘Invalid Entry’ warning will appear on the display.
You will note that in some cases there are gaps between the channel numbers in the list. This is to allow channels to be added at a later date.
section of these instructions, or online at www.argos-support.co.uk If you still require further assistance, call one of our experts on 0345 604 0105.
Using your Set top box
15
Using your Set top box
Let’s get started
Using the channel list
You can browse channels quickly in channel order using the on-screen channel list function.
1. Press the LIST button on the remote control to
display the channel list interface.
2. Use the
the list one by one.
3. Use the
of 9 channels with each press.
4. Press the OK button to begin viewing a highlighted
channel.
5. You can return to normal TV/ radio viewing mode
at any time by pressing the EXIT button.
The channel list is also available by pressing the OK button while viewing TV or listening to a radio station.
Channel search
1. While viewing the channel list press the BLUE
button to display the channel search interface.
2. Use the
the name of a channel. As you type the channel list will refine the results.
3. Press the BACK button to return to the channel list
and press OK to select the channel.
/ navigation buttons to scroll through
/ navigation buttons to scroll in blocks
navigation and OK buttons to type
Channel banner
Every time you change a channel whether it be TV or radio the banner appears along the bottom of the screen that contains information relating to the channel and programme. You can press the INFO button at any time to display the banner.
The following details are displayed on the banner.
• Name and number of the selected channel
• The name of the current programme/ radio show you are watching and the name of the next programme or radio show.
• Start and finish time of each programme/ show
• Date and time
There may be other symbols used to supply additional information about the programme/ show.
Additional information such as synopsis can be obtained by pressing the INFO button once more (while the banner is visible).
If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the Troubleshooting
16
Using your Set top box
Using your Set top box
Let’s get started
Adjusting the volume
Adjust the volume level using the VOL+/- buttons.
Mute
Press the MUTE button to silence audio output. Press again to resume audio output
Subtitles and audio descriptions
A great number of Freeview channels are broadcast with subtitles for the hard of hearing or deaf. If a programme has subtitles available the channel banner will display the
1. Press the SUB button to display the subtitle option.
2. Use the
language. Then press the OK button.
3. To disable subtitles repeat steps 1-2, but select
‘OFF’ in step 2.
Some programmes have a secondary audio track for people who are partially sighted or blind, to allow them to hear what is happening in the programme. If a programme has an audio description option available the channel banner will display the
1. Press the AD button to display the audio
description options.
2. Use the
language. Then press the OK button.
3. To disable audio descriptions repeat steps 1-2, but
select ‘OFF’ in step 2.
SUB
symbol.
/ navigation buttons to select the
AD
symbol.
/ navigation buttons to select the
Using the Electronic Program Guide
Open the guide by pressing the EPG button on the remote.
The program guide displays a list of 12 channels along with the program schedule for the next 2 ⁄ hours.
The current channel and program marker is highlighted with a yellow block. The genre displayed along the top right of the guide and the selected day/ date along the top left.
• Use the
• Pressing the
Along the bottom left of the guide is a key showing the usage of the colour buttons found on the remote control.
• Pressing the GREEN button will skip the guide
• Pressing the RED button will jump back 24 hours
• Press the CH+/- buttons to scroll downwards or
• Exit the program guide by pressing the EPG button
navigation buttons to highlight
any current or future program and press the INFO button for details.
button repeatedly so that the highlight marker proceeds past the displayed 2 ⁄ hours will load the next set of programs.
forward 24 hours to the same time the next day.
(only available when the highlight marker has advanced 24 hours+).
upwards through the list in blocks of 10 channels for quick viewing.
once more.
section of these instructions, or online at www.argos-support.co.uk If you still require further assistance, call one of our experts on 0345 604 0105.
Using your Set top box
17
Using your Set top box
Let’s get started
Favourites list
The favourites list allows you to customise channels according to the genre you set. This means that when you view the favourite list you can view only channels you’ve flagged with the ‘Drama’ tag for instance.
To program the favourite list follow the below instructions.
1. Press the MENU button.
2. Use the
3. Using the
4. Along the left is a list of channels in numerical
5. Use the
6. After setting genre tags for all the channels you
buttons to select the ORGANISER icon
from the option bar.
buttons select the ‘Favourite Set’
option and press the OK button.
order. To the right is a list of genre’s with a reference digit to the left.
buttons to select each channel for which a favourite is to be set and press the relevant digit on the remote to set the genre.
require, press the OK button to store the settings. After the ‘Successfully saved’ message is displayed you can press the EXIT button to return to the menu. Press EXIT once more to exit the menu.
Using the favourite list
1. Press the FAV button to display the Favourite List.
2. Along the left is a list of channels in numerical
order. To the right is a list of genre’s described as ‘Groups’. Use the the channel and group lists. The use the buttons to scroll.
3. As you select a group (genre) the list to the left
displays only those channels that match the selected group.
4. Highlight the channel you wish to view and press
the OK button.
buttons to navigate between
If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the Troubleshooting
18
Using your Set top box
Using your Set top box
Let’s get started
Channel organiser
The channel organiser allows you to remove the ability to view certain channels. The channels can be added back after performing a scan (see Installation section).
1. Press the MENU button.
2. Use the
3. Using the
4. The organiser displays the full list of channels in
• Lock 1 Prevents a channel from being
• Skip 2 Skips the channel when using the
• Delete 3 Delete’s the channel from being
5. Using the
6. Press the OK button to store the settings.
buttons to select the ORGANISER icon
from the option bar.
buttons select the ‘Channel
Organiser’ option and press the OK button. After Pressing the OK button you will be asked for the default password ‘0000’.
numerical order. Along the bottom of the panel is a key to explain which button operates which function.
viewed without the password ‘0000’
CH +/- buttons
viewed at all. Until a new scan is performed
buttons select a channel and press
one of the option buttons 1,2 or 3. Repeat for any other channels you wish to edit.
Teletext display
Press the TEXT button to display the channels teletext options. Not all channels support this feature.
Aspect ratio adjustment
To adjust the screen aspect ratio press the WIDE button and use the Press the OK button to store the setting.
buttons to change the aspect ratio.
Audio adjustment
To adjust the audio output from Stereo, Left or Right, press the AUD button and use the between the modes. Press the OK button to store the setting.
buttons to switch
Changing resolution (HDMI only)
If your TV is connected to the set top box with a HDMI cable there are several resolution options you can choose from.
Press the RES button to display the current resolution. Press again to skip to the next resolution. Repeat until you find the resolution you require.
Your TV may not support all resolutions. If the display is blank for longer than a few seconds, press the RES button, wait a few seconds and if the picture does not appear repeat the process until you see a picture once more.
section of these instructions, or online at www.argos-support.co.uk If you still require further assistance, call one of our experts on 0345 604 0105.
Using your Set top box
19
Using your Set top box
Let’s get started
Advanced menu options
The following sections cover advanced operations. We recommend you read the relevant information carefully before attempting to make changes.
To access the advanced menu press the MENU button on the remote control.
buttons to select each group of settings
Use the broken down into System Settings, Software Upgrade, System Configuration, Organiser & Installation.
When a group is highlighted you can use the buttons to scroll through the available options.
Press the OK button to view the settings options.
Leave a menu by pressing the BACK or EXIT buttons.
System settings
Language settings
Use the navigation buttons to set a default language for UI language, audio, subtitles and EPG.
Press the OK button to store the settings.
Video settings
Brightness
Adjust the brightness levels from 0-100%. Press the OK button to store the setting.
Contrast
Adjust the contrast levels from 0-100%. Press the OK button to store the setting.
HD Resolution
Adjust the screen resolution. Press the OK button to store the setting.
Aspect ratio
Adjust the screen aspect ratio. Press the OK button to store the setting.
Scart output
Adjust the scart output colour mode from RGB (recommended) or CVBS (only use this for displays that will not accept an RGB signal using a SCART cable).
Only use these functions when connecting to a TV with a SCART cable.
HDCP
Disable HDCP (High Definition Copy Protection). Should you have a need to connect the set top box to a display that does not support HDCP, this function will allow you to view non-HD channels (SD).
Audio settings
Audio description
When enabled programmes with audio descriptions will be activated automatically. Press the OK button to store the setting.
SubAudio MixLevel
Allows adjustments to the mix level of audio descriptions and the standard audio. Press the OK button to store the setting.
Hearing impaired
When enabled programmes with hearing impaired subtitles will be activated automatically in the selected language set in the ‘Language settings’. Press the OK button to store the setting.
Digital output mode
Select from uncompressed or compressed digital audio when outputting via HDMI to an AV receiver. Press the OK button to store the setting.
If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the Troubleshooting
20
Using your Set top box
Using your Set top box
Let’s get started
Advanced settings
OSD time out
Adjust the amount of time any on-screen menus appear for when they are not being used.
LPM in stand-by
Enabling the LPM mode allows less power to be used when the set top box is in standby mode.
when using this function the time for the set top box to wake from standby is slightly longer.
Auto power down
Choose how the set top box behaves when not in use. Enabling a timer from 1-3 hours will force the set top box into standby mode when not used for that period of time.
Select from Off, 1 Hour, 2 Hours or 3 Hours.
Software upgrade
S/W upgrade via OTA
Select this option to search for available software updates over the air.
No connection is required for these updates other than the aerial used for the set top box.
System configuration
Version
Select this option to display the current software version details. Press MENU to return back to the System Configuration menu.
Factory default
This function will erase all settings and stored channels and reset the set top box back to the default state it arrived in.
Any customised lists or settings will be erased.
When selecting this function, and option box checking you really want to perform this operation will appear. Select Yes and enter the default password ‘0000’. After a few seconds the set top box will re-start and proceed with the ‘First time installation’ process described on page 16.
Change password
Should you wish to change the default password from ‘0000’ you can select this option and enter a new code.
The master override code should you forget your code is ‘3331’.
Diagnostics
Select this option to display diagnostic details. Press MENU to return back to the System Configuration menu.
Service information
Select this option to display service details. Press MENU to return back to the System Configuration menu.
section of these instructions, or online at www.argos-support.co.uk If you still require further assistance, call one of our experts on 0345 604 0105.
Using your Set top box
21
Using your Set top box
Let’s get started
Installation
Auto scan
This operation will erase the channel database and any customisation you have made using the channel organiser. All located channels will be added to a fresh database.
After Pressing the OK button you will be asked for the default password ‘0000’ to allow access to the scan function.
You will then be asked if your sure you wish to erase the channel database and perform the scan. Select ‘Yes’ and press the OK button.
While the set top box is scanning, any channels/ stations you where watching/ listening to will stop until the scan is complete.
When complete the installation menu will appear again. Press EXIT to resume viewing.
Smart retune
This operation will not erase the channel database and any customisation you have made using the channel organiser will remain. Any new channels located will be added to the existing database.
After Pressing the OK button you will be asked for the default password ‘0000’ before proceeding with the auto scan.
Manual scan
When using the auto/ smart scan functions the operation can take some time to scan. The manual scan option allows you scan a specific part of the spectrum.
1. After Pressing the OK button you will be asked for
the default password ‘0000’ before proceeding with the manual scan settings.
2. Use the
As you select each channel number the signal strength & quality bars will change.
3. Enter a frequency using the numeric buttons
4. Select ‘Network search’ On or Off.
5. And scan mode to ALL, FTA or SCRAMBLED.
6. Press the OK button to begin the scan from the
7. Once complete you will be asked if you wish to
buttons to select the ‘Channel No’
from 21-69.
data you entered.
save the located channels. Select YES and press the OK button.
While the set top box is scanning, any channels/ stations you where watching/ listening to will stop until the scan is complete.
When complete the installation menu will appear again. Press EXIT to resume viewing.
If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the Troubleshooting
22
Using your Set top box
Other information
4
This page is left intentionally blank
Other information
Helpful technical information
Technical specification
Tuner Standard DVBT/T2
Input Frequency 474 ~ 858MHZ
Signal Input level -75dBm to -20 dBm
Input connector IEC 169-2 Female (PAL)
Loop out connector IEC 169-2 Male (PAL)
Input impedance 75 :
Video HDMI Resolution 576i / 576p / 720p / 1080i /1080p
SCART CVBS/RGB
Aspect ratio 4:3 Panscan,4:3 Letter Box, 16:9 Fullscreen
Standard ISO/IEC 13818-2.MPEG-2 MP@HL
Audio Standard MPEG-1, MPEG-2, MP3, AC3, AAC-LC, WMA, E-AC-3, HE-AAC 5.1
Output mode Left channel, Right channel, Stereo
Sampling frequency 32,44.1 ,48KHZ
Outputs 1 x SCART, 1 x HDMI, 1 x RF Loop through, 1 x RF coaxial, 1 x Ethernet
Power requirements Mains inout voltage 100 - 240V~0.5 A Max, 50 / 60Hz
Power consumption Max 12W (Standby Less than 0.5W)
Dimensions Width x Depth x Height 170mm x 125mm x 40mm
Weight Receiver only 350 grams
Care & maintenance
After using the Set top box
Set to Standby.
Switch the unit off at the mains and unplug it if you are leaving it unattended for a long period (holidays etc).
Avoid leaving the batteries fitted in the remote control if you leave the unit unattended for long periods. They may leak and damage the remote control.
section of these instructions, or online at www.argos-support.co.uk If you still require further assistance, call one of our experts on 0345 604 0105.
Care & cleaning
All care and cleaning operations should be carried out with the unit unplugged from the mains power.
Occasionally wipe the cabinet with a lint free duster. Never clean the unit with liquids or solvents.
Other information 25
This page is left intentionally blank
Product support 5
Product support
Help is always at hand
Troubleshooting
No power.
• Ensure the mains adapter is connected to a power supply, and is switched ON.
• Make sure there is power to the mains socket.
No setup screen.
• The set top box may be in standby mode. Press the STANDBY button on the box or remote.
• The HDMI/ SCART cable may be incorrectly connected. Check the connections on the box & the TV.
• The TV may not be set to the correct input for the connection you made. Refer to your TV manual.
No channels where found when searching or channels missing.
• The signal from your aerial may not be strong enough to locate the Freeview channels. Seek professional advice.
Poor quality picture & sound
• The signal from your aerial may not be strong enough to locate the Freeview channels. Seek professional advice.
• Your aerial may be damaged or need realigning. Seek professional advice.
No picture or sound
• The HDMI/ SCART cable may be incorrectly connected. Check the connections on the box & the TV.
• The TV may not be set to the correct input for the connection you made. Refer to your TV manual.
• If using a HDMI connection the resolution may be incorrectly set. Refer to the ‘Changing resolution (HDMI only)’ earlier in this manual.
The picture is not in high definition
• You may be viewing the SD (standard definition) channel. Tune to the HD channel.
• You are using a SART cable connection to your TV. This is not a High definition connection.
The set top box switches o after 3 hours
• Auto power down is enabled. Refer to the ‘Auto power down’ section earlier in this manual.
No teletext is available
• The service may not be available for the selected channel.
Cannot view a channel
• You may have opted to delete that channel from viewing. Refer to the ‘Channel organiser’ section of this manual for details.
If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the Troubleshooting
28
Product support
Product support
Help is always at hand
The set top box does not work after moving house
• The house may be in a different Freeview location and requires re-tuning. See the ‘installation’ section of this manual for details.
I’ve changed the password and forgotten it
• The master override password is ‘3331’
Remote control does not work.
• Reduce the distance between the remote and the set top box
• Check the batteries are installed correctly.
• Replace the batteries
• Aim the remote directly at the Set top box
section of these instructions, or online at www.argos-support.co.uk If you still require further assistance, call one of our experts on 0345 604 0105.
Product support
29
Product support
Help is always at hand
Help and assistance
If you require any technical guidance or find that your Set top box is not operating as intended, a simple solution can often be found in the Troubleshooting section of these instructions or online at
www.argos-support.co.uk
If you still require further assistance, call one of our experts on 0345 604 0105*. To help give us give you a fast and efficient service please have the following information ready:
Model Ref.
Serial number
Date of purchase
Local call rates applies*
CDVBT2
You can find these on the rating plate - a small information panel (usually a sticker or metal plate) on the rear of your product
This will be shown on your receipt
Lines open 8am-7pm Monday to Saturday and 10am-4pm Sunday.
*Calls to Argos enquiry lines may attract a charge and set up fee from residential lines depending on your call plan/tari. Mobile and other providers costs may vary, see www.bt.com/pricing for details.
For Security and training purposes, telephone calls to and from customer service centres maybe recorded and monitored. Calls from Republic of Ireland will attract international call charges.
If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the Troubleshooting
30
Product support
Product support
Help is always at hand
Disposal
• Disposal of your old product. Your product is designed and manufactured with high quality materials and components, which can be recycled and reused
• When this crossed out wheeled bin symbol is attached to a product it means the product is covered by the European Directive 2002/96/EC.
• Please make yourself aware of the local collection system for electrical and electronic products.
• Please act according to your local rules and do not dispose of your old products with your normal household waste.
• The correct disposal of your old product will help prevent potential negative consequences for the environment and human health.
This product is intended for use within
the UK. This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC.
This appliance complies with the following EEC directives: 2014/35/EU Low voltage directive / 2014/30/EU EMC directive
Declaration of Conformance Hereby, Argos Ltd, declares that this Band II LPD device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The complete declaration of conformity can be obtained by contacting http://www.argos-support.co.uk/
section of these instructions, or online at www.argos-support.co.uk If you still require further assistance, call one of our experts on 0345 604 0105.
Product support
31
Product support
Help is always at hand
Call us now and activate your 12 month guarantee
Thank you for choosing Bush. Your new product is guaranteed against faults and breakdowns for 12 months. Don’t forget to register it with us today so we can provide you with our best possible after-sales service and useful updates.
www.bushregistration.co.uk
FREEPHONE*
0800 597 8548
Lines are open 8am - 8pm, 365 days a year. *Calls may be recorded and monitored.
Your Bush Guarantee
This product is guaranteed for twelve months from the date of original purchase. Any defect that arises due to faulty materials or workmanship will be repaired free of charge (or if applicable the product will be replaced or the purchase price refunded) where possible during this period by the dealer from who your purchased the unit.
The guarantee is subject to the following provisions:
• The guarantee does not cover accidental damage, misuse, cabinet parts, knobs or consumable items.
• The product must be correctly installed and operated in accordance with the instructions contained in the manual.
• It must be used solely for domestic purposes. The guarantee will be rendered invalid if the product is
re-sold or has been damaged by inexpert repair.
• Specifications are subject to change without notice.
• Bush disclaim any liability for loss or damage arising from the breakdown of the product.
• This guarantee is in addition to and does not diminish your statutory or legal rights.
Important Data Protection Information
If you provide us with information about another person, you confirm that they have appointed you to act for them, to consent to the processing of their personal data including sensitive personal data and that you have informed them of our identity and the purposes (as set out in the Important Data Privacy notice displayed overleaf) for which their personal data will be processed.
You are entitled to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected.
If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the Troubleshooting
32
Product support
Guarantor: Argos Limited - 489 - 499 Avebury Blvd. - Milton Keynes - MK9 2NW
For quality control and training purposes, we may monitor or record your communications with us.
If your personal details change, if you change your mind about any of your marketing preferences or if you have any queries about how we use your information, please let us know by contacting our Data Protection Officer, Domestic & General, Leicester House 17 Leicester Street, Bedworth, Warwickshire CV12 8JP.
section of these instructions, or online at www.argos-support.co.uk If you still require further assistance, call one of our experts on 0345 604 0105.
If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the Troubleshooting
section of these instructions, or online at www.argos-support.co.uk If you still require further assistance, call one of our experts on 0345 604 0105.
Contact:
www.argos-support.co.uk
Helpline: 0345 604 0105
Loading...