BT DIVERSE 4000 EXECUTIVE User Manual

Page 1

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for registration to any base in the BT Diverse 4000 range. It may also be registered to other GAP compatible bases, with possible limited availability of some functions

Diverse 4000 Executive Handset & Charger

Digital Cordless Telephone

*YOU MUST

SUBSCRIBE TO A

CALLER DISPLAY AND

CALL WAITING SERVICE

BEFORE YOUR DIVERSE 4000

EXECUTIVE WILL DISPLAY THIS

INFORMATION. A QUARTERLY

FEE IS PAYABLE.

User

Guide

The Art of Communication

Page 2

Please open this page for a further ‘At a glance’ guide to your Diverse 4000 Executive.

Page 3

At a glance

Display

Displays the status of your handset.

Option buttons

Lets you select from the menu options shown in the display.

Green phone

For making and answering calls.

Handsfree

Use to answer calls or make a call in handsfree mode.

Directory

Press to get your messages from the mailbox, answering machine, message list and text messages.

The following functions are available:

Messages

1 Display Number 2 Delete Entry 3 Copy Entry 5 Delete List 6 Send List 7 Available Memory

1 Text Message 2 Answering Machine (if available) 3 Mailbox 4 Calls List 4-1 Copy to Dir.

4-2 Del Calls List 4-3 Settings 4-3-1 Missed Calls

4-3-2 All Calls

Note

If you make a mistake, you can return to the previous menu by pressing the

RED PHONE button. If you keep pressing the RED PHONE button

you will return to the idle screen.

Page 8

Quick Guide

Hold down

to scroll through the list to dial.

to display

Copy to directory add name

to name or number you want to dial

to display

Caller list to display the number you want

to display

Sound settings display shows Handset volume

to decrease volume to increase volume

to display

Sound settings display shows Handset volume

to decrease volume to increase volume

to display the list of internal users

to Call all

caller is on hold to display Internal users

to put caller on hold to display Internal users

to display Calendar/Clock to display Date/Time

enter settings

to display

Calendar/Clock to display Alarm Clock

enter settings

Save

OKOKMenu

Save

OKOKMenu

EndOK

SaveOK

OKMenu

SaveOK

OKMenu

OKMenuOKMenu

Switch OFF the handset: (default is ON)

Switch keyguard on/off

Switch keypad tones on/off

Make a call

Redial a number

Save a displayed number in the directory

Dial from the directory

Dial from Calls list

Adjust handsfree volume

Adjust earpiece volume

Make internal call

Call all handsets

Transfer call to another handset

Put caller on hold while you make an internal call

Set date and time

Set alarm clock

Page 9

Quick Guide to handset display icons

Redial, lists up to the last 5 dialled number.

Indicates messages in the Calls list.

Flashes to indicate new messages.

For calling other handsets.

Opens the menu.

Shows the status of the handset battery.

Shows the range status.

Displayed when the handset ringer is set to off.

Confirms the function displayed.

Deletes numbers/characters (from left to right).

Keypad locked.

Displayed when the Alarm clock and appointments are set.

Displayed when a birthday date is set.

INT

Page 10

INTRODUCTION

If anything is missing, please contact your place of purchase immediately.

One Diverse 4000 Executive handset

One Diverse 4000 Executive charger

One power supply for the charger

One battery compartment cover

Two AA rechargeable batteries

One belt clip

Battery compartment cover

Introduction

Your Diverse 4000 Executive handset and charger can be used with any product in the Diverse range, (apart from the Diverse 1000). Please refer to your main user guide for a complete list of product features.

Unpacking your Diverse 4000 Executive handset & charger

For guarantee purposes proof of purchase is required so please keep your receipt.

W X Y

Q R S

TUV

GHI

DEF

JKL

ABC

MNO





INT M





For your records

Date of purchase:

Place of purchase:

Page 11

SAFETY INSTRUCTIONS

Safety instructions

Safety information

General

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Power supply number is M-GA35-095130F.

For the handset use only approved Nickel Metal Hydride (NiMH) rechargeable batteries. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing. Recommended batteries should have a power rating of at least 600mAh 1.2V. Batteries are available from the

Diverse Helpline 08457 908070.

If the Keyguard is switched on, it is NOT possible to make calls, including emergency numbers (999/112).

Do not open the base station or handset (other than to change batteries). This could expose you to high voltages or other risks.

Radio signals transmitted between the handset and base may cause interference to hearing aids.

This product should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers.

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Simply clean the handset and base station with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

The product may heat up when the batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.

Page 12

SETTING UP

Setting up

Situate your product close enough to the mains power socket so that the cable will reach.

Make sure it is at least 1 metre away from other electrical products to avoid interference.

Do not situate the product in the bathroom or other humid areas.

Please note that your handset is NOT registered. The Diverse 4000 handset will be easily registered once you complete the stops 1 to 3 below.

Plan the location

Plug the power supply cable into the power socket on the underside of your Diverse 4000 Executive charger.

2 Plug the power adaptor

into the wall socket and switch on

1 Connect the charger

The display is protected by a plastic film. Remove the protective plastic film from the display.

3 Registering and charging

the handset

Page 13

SETTING UP

Inserting the batteries

Insert the two batteries supplied, as indicated on the label inside the battery compartment and slide the battery compartment cover shut.

To register your handset, place it in the main Diverse 4000 Base station with the display facing upward. After approx. one minute, the handset’s internal number is displayed (eg: INT2). Successful registration is signalled by a confirmation tone.

Replace the newly registered handset into the Executive Charger Unit and leave to charge for approximately 16 hours. The charging status icon flashes on the handset to indicate that the batteries are being charged.

WARNING

Under no circumstances should non-rechargeable batteries be used. Only use the approved batteries. Using unapproved batteries will invalidate your guarantee and may damage the telephone.

If the icons on the display

flash continuously...

It means that the handset is not registered with the base station.

Ensure you have correctly carried out step 3 above.

All additional handsets you purchase will need to be individually registered with the base station before they will work.

INT 2

Page 14

Battery level icons

When the batteries are almost flat a beep sounds and the display shows the empty battery icon. You will need to recharge your handset before you can use it. The various states of charge are shown below:

Batteries fully charged

Batteries at 66%

Batteries at 33%

Batteries empty

Battery performance

After charging your handset batteries for the first time, subsequent charging time is approximately 4–5 hours. Batteries and case may become warm during charging. This is normal.

Under ideal conditions, the handset batteries should give about 10 hours talktime or 150 hours standby time on a single charge. However, new NiMH batteries do not reach their full capacity until they have been in normal use for several days.

Fully discharging the batteries at least once a week will help them last as long as possible. However, the charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries can be obtained from any BT shop or from the Diverse Helpline

08457 908070.

If you replace the handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.

Out of range?

If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.

SETTING UP

Page 15

Setting the date and time

Press the Menu options button.

Press the

DOWN

navigation button until the display shows

Calendar/Clock

Press the OK options button.

Press the

DOWN

navigation button until the display shows

Date/Time

Press the

OK options

button.

Helpline

Your Diverse 4000 Executive is now ready for use. However, If you experience any difficulties please call the BT Diverse Helpline on

08457 908 070.

Signal strength

The range of your Diverse base station is 300 metres outdoors and up to 50 metres indoors under ideal conditions. The signal strength indicator shows the quality of contact between the base station and handset.

receive strength 100%

receive strength 75%

receive strength 50%

low receive strength

no reception (flashes)

Fit the belt clip onto the back of the handset.

SSlloott

SETTING UP

Page 16

Enter the day/month/ year, e.g.

05 10 01 for

5th October 2001. Press the

DOWN

navigation button. Enter the time – hours/

minutes. e.g.

0925 for

9:25am. Press the

am/pm options button to choose between am or pm if in 12 hour mode.

Press the

DOWN

navigation button. Enter the mode – 12hr is

the default. If you want to keep as 12hr clock

Press the

Save options button if you want to change to 24hr clock

Press the

LEFT navigation button the option changes to 24 hr clock.

Press the

Save options button.

Press the

RED PHONE

button until you reach the idle display.

Save

am/pm

Save

Note

If you subscribe to a Caller Display service the time and date will be set with the first incoming call.

SETTING UP

Page 17

Using the telephone

Note

To quit a menu at any time, press the

RED PHONE button. This

will take you back one step. Keep pressing the

RED PHONE button

to get back to the idle screen.

To switch the handset power off and on

Press and hold the RED PHONE

button to switch

the handset off.

Press

and hold the RED

PHONE

button to switch

the handset on again.

Making and ending calls

To make an external call

Ensure the handset is switched ON.

Press the

GREEN PHONE

button. You will hear the dial tone.

Dial the number.

Enter the phone number first.

If you make a mistake, press the

DELETE options button to remove any incorrect digits.

Press the

GREEN PHONE

button to dial the number.

Preparatory dialling

Press the RED PHONE button.

To end a call

USING

Page 18

Call timer

Your handset automatically times the duration of all external calls, showing it on the display during your call and for a few seconds after it is finished.

When the phone rings the In use light on top of the handset will flash.

Press the

GREEN PHONE

button to answer the call.

If the handset is on the base, simply lift it up and speak. You do not need to press the

GREEN PHONE

button.

This is called Autotalk. You can switch autotalk off so you always have to press the

GREEN PHONE

button to answer a call, see page 57.

To receive an external call

Handsfree

Handsfree allows you to talk to your caller without holding the handset and allows other people in the room to listen to the conversation. Your hands are left free, for example to take notes.

Dial the number

Press the

HANDSFREE

button. The loudspeaker is switched on and you hear the number being dialled.

To switch back to using the handset at any time, press the

GREEN PHONE

button.

To make a handsfree call

Whilst in handsfree mode and you want to increase or decrease the handsfree volume press the

HANDSFREE button.

Press the

Menu options

button.

Press the

DOWN

navigation button to highlight

Handsfree volume

Press the

OK options

button.

Using the

RIGHT/LEFT

navigation buttons you can either increase or decrease the volume.

To adjust the handsfree volume

USING

Page 19

When the phone rings:

Press the

HANDSFREE

button. The call is transferred to the loudspeaker.

To answer a call in handsfree

During a call you can switch to handsfree mode:

Press the

HANDSFREE

button. The call is transferred to the loudspeaker.

Press the

GREEN PHONE

button to switch back to using the handset.

To switch to handsfree during a call

Note

If you need to replace the handset in the base station during a call, for example, because the battery is flat, hold down the HANDSFREE button.

Using the directory

You can store up to 200 numbers and names in the telephone directory. You can enter up to 32 digits and up to 16 characters. If you wish, you can also add a birthday or special date.

Press the DOWN navigation button until the display shows

New Entry

Press the

OK options

button. Enter the telephone

number. Press the

DOWN

navigation button to enter the name.

Enter the name.

Entering names:

Enter the name using the letters on the keypad. For example, to enter the name TOM:

Press the

8 button,

appears on the display. Press the

6 button three times until the display shows

Then press the 6 button to display

To store an entry in the directory

TUV

MNO

USING

Page 20

USING

For the full character map, see below.

If required, use the DOWN navigation button and keypad to enter birthday or special date information. (For more details

see page 39.)

Press the

Menu options

button. Display shows

Save Entry

Press the OK options button to confirm.

Press the

RED PHONE

button until you reach the idle display.

Character map

These are the characters you can use when storing a directory entry.

1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x

1?£$¥ abc2дбавгз def3ëéèê ghi4ïíìî jkl5 mno6цсутфх pqrs7ß tuv8üúùû wxyz9ÿ´y æø å a➔A ✱ /() <=>% . , ?! 0+- : ¿¡ “ ‘ ; – #@\&§

WXYZ

TUV

PQRS

MNO

JKL

GHI

DEF

ABC

Note

The first letter of each name, and the first letter after a punctuation mark are automatically shown as capitals. Letters are always added to the left of the cursor.

Press to switch between capitals and lower case.

Press to move the cursor

Press to delete from left to right,

Press

1 to enter a blank

space.

Page 21

USING

Press the DOWN navigation button to open the directory.

Enter the first letter of the name you want, e.g. for Emma, press

3 twice to search for names beginning with E.

Press the DOWN navigation button to scroll through the names which are listed in alphabetical order.

Press the

GREEN PHONE

button. The number is dialled.

To dial a name and number in the directory

DEF3DEF

Press the DOWN navigation button to open the directory.

Press the

DOWN

navigation button to scroll through the entries.

Press the first letter of the name you are looking for.

Press

View to display all the details stored in the entry.

Press the

RED PHONE

button until you reach the idle display.

To view directory entry

View

Page 22

USING

Press the DOWN navigation button to open the directory.

Press the

DOWN

navigation button to scroll to the entry you want.

Press

View. The number

is displayed.

Press the

Change options button to amend the details in that entry.

Enter the changes you want.

Press the

DOWN

navigation button to move to the name.

Enter the changes you want.

Press the

DOWN

navigation button to move to the birthday details.

Enter the changes you want.

Press the

OK options button.

Display shows

Save Entry

Press

RED PHONE

button until you reach the idle display

To edit a directory entry

View

Change

You can copy individual entries to another Diverse 4000 Executive handset.

Press the

DOWN

navigation button to open the directory.

Press the

DOWN

navigation button to scroll to the entry you want to copy.

Press the

Menu options

button.

Press the

DOWN

navigation button until the display shows

Copy

Entry

Press the

OK options button to confirm. You hear a confirmation beep.

Press the

DOWN

navigation button to display the number of the handset you want to copy the entry to.

Press the

OK options button to confirm. The entry is copied. You hear a beep from the receiving handset to confirm.

You can now copy another entry.

To copy an entry to another handset

Page 23

USING

Press the Ye s options button.

Press the

DOWN

navigation button to scroll to the next entry you want to copy.

Press the

Copy options button. The entry is copied. You can now repeat these steps until you have copied all the entries you want.

When you have finished copying

Press the

No options button.

Press the

RED PHONE

button until you reach the idle display.

Ye s

Copy

Press the DOWN navigation button to open the directory.

Press the

DOWN

navigation button to highlight the first entry in the directory.

Press the

Menu options button.

Press the

DOWN

navigation button until the display shows

Send List

Press the

OK options button to confirm. The numbers of all other registered handsets are displayed.

Press the

DOWN

navigation button to select the handset you want to copy the directory to.

Press the

OK options button to confirm. The directory is copied. You hear a beep from the receiving handset to confirm.

The directory will be added to any existing entries already stored on the receiving handset.

The receiving handset displays how many entries have been received. Any entries with the same number are duplicated so the number of stored entries may be different from the number of entries sent.

Press the

RED PHONE

button until you reach the idle display.

To copy the entire directory

Page 24

Press the DOWN navigation button to open the directory.

Press the

DOWN

navigation button to scroll to the entry you want to delete.

Press the

Menu options

button.

Press the

DOWN

navigation button until the display shows

Delete

Entry

Press the

OK options button to confirm. You hear a confirmation beep.

Press the

RED PHONE

button until you reach the idle display.

To delete an entry

Press the DOWN navigation button to open the directory.

Press the

DOWN

navigation button to highlight the first entry in the directory.

Press the

Menu options

button.

Press the

DOWN

navigation button until the display shows

Delete List

Press the

OK options

button.

Press the

Ye s options button to confirm. Or press the

No options

button to cancel.

Press the

RED PHONE

button until you reach the idle display.

To delete the entire directory

Ye s

Note

Copying is stopped:

• if the directory of the receiving handset becomes full. If so, the last entry is displayed.

• if you receive a call. The entry currently being copied will be completed.

USING

Page 25

USING

You can see how much directory memory is still unused.

Press the

DOWN

navigation button to open the directory.

Press the

DOWN

navigation button to highlight the first entry in the directory.

Press the

Menu options

button.

Press the

DOWN

navigation button until the display shows

Available

Memory

Press the

OK options button. The amount of memory available is displayed.

Press the

RED PHONE

button until you reach the idle display.

To display the available memory

Press the REDIAL options button. The last number dialled will be displayed.

Press the

DOWN

navigation button to scroll through the redial list.

Press the

GREEN PHONE

button to dial the number.

To dial a number in the redial list

Press the REDIAL options button.

Press the

DOWN

navigation button to highlight the number you want to copy.

Press the

Menu options

button.

Press the

DOWN

navigation button until the display shows

Copy

to Directory

To copy numbers shown in the redial list to the directory

Redial

Your handset automatically saves the last five telephone numbers dialled into a redial list.

Page 26

Press the OK options button.

If necessary, you can edit the number.

Press the

DOWN

navigation button.

Enter the name (for details,

see page 17. You can also enter a birthday reminder,

see page 39).

Press the

Menu options

button. Display shows

Save Entry

Press the

OK options

button to confirm.

Press the

RED PHONE

button until you reach the idle display.

Note

To cancel any procedure, press the

RED PHONE button until

the display returns to idle.

Press the Menu options button.

Press the

DOWN

navigation button until the display shows

Delete

Entry

Press

OK to confirm

deletion.

Press the

RED PHONE

button until you reach the idle display.

Press the REDIAL options button.

Press the

DOWN

navigation button.

To delete a number from the redial list

Secrecy

When on a call you can talk to someone in the same room, without your caller hearing.

During a call:

Press the LEFT navigation button. The microphone is switched off. The caller hears musical tones.

Press the

RETURN

options button to talk to your caller again.

To switch secrecy on/off

USING

Page 27

USING

Press the LEFT navigation button.

A list of all the handsets that are registered to the base are listed, you can select any of them.

Your handset is identified by a

Highlight the handset you want to call and press the GREEN PHONE button to call or page.

Press the Call All options button to page all the handsets registered to the base.

Press the

RED PHONE

button on the handset you are paging or calling, to end the call or page.

Paging and internal calls

You can alert handset users that they are wanted, or locate a missing handset.

If you have multiple handsets registered to the base you can make internal calls between handsets.

Call All

You can forward an external call to another handset registered to the base.

During an external call:

Press the LEFT navigation button to display the list of handsets. Your caller hears musical tones.

Press the

UP or DOWN navigation button to select the handset you want to call.

Press the

GREEN PHONE

button to call. When the other handset answers you can announce the call.

Press the

RED PHONE

button to put the call through.

To transfer an external call between handsets

Note

You can also put the call through without announcing it by immediately by pressing the RED PHONE button after dialling the other handset.

Page 28

This enables you to ask another handset user a question and then get straight back to your caller.

During a call:

Press the LEFT navigation button to display the list of handsets. Your caller hears musical tones.

Press the

UP or DOWN navigation button to select the handset you want to call.

Press the

GREEN PHONE

button to call. Press the

End options button

Press the RED PHONE button to end the internal call and talk to your external caller again.

To put an external call on hold and speak to another handset

End

If you are making an internal call and hear the Call Waiting tone you can immediately take the incoming call.

Press the

Accept options button to speak to the external caller and end the internal call.

To answer a waiting call during an internal call

Your Diverse 4000 Executive handset can hold 3-way calls between handsets (assuming more than 2 handsets are registered to the base station).

Press the

Menu options button.

Press the

DOWN

navigation button until the display shows

Base

Settings

Press the

OK options button.

Press the

DOWN

navigation button until the display shows

Add.

Features

To switch 3-way conversation function on or off

USING

Page 29

Press the OK options button.

Press the

DOWN

navigation button until the display shows

Listening In

Press the

OK options

button. A

✔

indicates the feature is on. Press the OK options button again to switch it off.

Press the

RED PHONE

button until you reach the idle display.

Providing the feature is switched on:

Your handset display shows the line is In Use.

Press the

GREEN PHONE

button, the other two callers will hear a beep announcing your entry into the conversation and the display will show

Listening In

Press the

RED PHONE

button to leave the conversation, the other two callers will hear a beep announcing that you have left the call.

To hold a 3-way conversation

USING

Page 30

CALLER DISPLAY

Caller Display and other Select Services

IMPORTANT

To use Caller Display and Call Waiting you must first subscribe to the Services from your Network Provider. For more information on BT’s Select Services call BT free on

0800 800 150.

If you subscribe to a Caller Display Service you can see who is calling you on your handset display, as well as the date and time of their call (unless the number has been withheld).

If you have stored a name to go with the number in your handset directory, the name will be displayed instead.

Please ensure that you have stored the full telephone number, including the area code, otherwise the name will not match the number stored in the directory.

If the caller has withheld their number, the display will show

WITHHELD

If you call from another handset, the display shows the handset number and

INT

Note

If you have a new call in your Calls list, the icon and the In use light will flash.

Note

Calls that are ‘withheld’, ‘unavailable’ or ‘international’

are not stored in the Calls list, as there is no telephone number sent via the Network.

Calls list

The Calls list contains the telephone numbers of your last 30 callers.

Whether you take a call or not, the caller’s details are stored in the Calls list. You can display, scroll through and dial numbers in the list and copy them into the directory.

Page 31

CALLER DISPLAY

If a call is received when the Calls list is full then the oldest entry will be deleted automatically.

Total number of new calls

Serial number of the new call

Call number or name

Date and time

New Call

= The call is new.

Old Call

= The call has already

been viewed.

Call List

= The call has been

answered.

The button lets you open:

• Calls list.

• Text messages (SM).

• Messages in a mailbox (voice mail).

Missed Calls

New Call 02/04

08912345678

12.07.200011:33

Delete Menu

To view the Calls list

When you have new call, the display flashes and the In Use light flashes.

Press the

ENVELOPE

button.

Press the

DOWN

navigation button until the display shows

Calls list

Press the

OK options button. The most recently received call is displayed.

Press the

DELETE

options button to delete the entry displayed.

Press the

UP/DOWN

navigation button to scroll through the list.

Press the

RED PHONE

button until you reach the idle display.

Page 32

CALLER DISPLAY

To dial from the Calls list

Press the ENVELOPE button.

Press the

DOWN

navigation button until the display shows

Calls list

Press the

OK options button. The most recently received call is displayed.

Press the

UP/DOWN

navigation button if necessary to scroll through the list to the call you want.

Press the

GREEN PHONE

button. The number displayed is dialled.

To copy a number from the Calls list to the Directory

Press the ENVELOPE button.

Press the

DOWN

navigation button until the display shows

Calls list

Press the

OK options button. The most recently received call is displayed.

Press the

UP/DOWN

navigation button if necessary to scroll through the list to the call you want.

Press the

Menu options

button.

Press the

DOWN

navigation button until the display shows

Copy to Dir

Press the

OK options button. The number is copied.

To enter a name:

Press the DOWN navigation button to move the cursor to the name section. The cursor is now in a position for you to add a name to the number if you want to.

Enter the name.

Press the

OK options button to save the entry.

Press the

RED PHONE

button until you reach the idle display.

Page 33

CALLER DISPLAY

To delete a call from the Calls list

Press the ENVELOPE button.

Press the

DOWN

navigation button until

Calls List

is highlighted.

Press the

OK options

button.

The most recently received call is shown.

Press the

DOWN

navigation button until the call is displayed that you want to delete.

Press the

DELETE

options button.

Display shows

Entry has

been deleted

Press the

RED PHONE

button until you reach the idle display.

To delete the complete Calls list

Press the ENVELOPE button.

Press the

DOWN

navigation button until

Calls List

is highlighted.

Press the

OK options button.

The most recently received call is shown on the display.

Press the

Menu options button.

Press the

DOWN

navigation button until

Del Calls List

highlighted.

Press the

OK options button.

Display shows

No Entries Found

Press the

RED PHONE

button until you reach the idle display.

Page 34

SELECT SERVICES

To set the list to contain all calls or missed calls

Press the ENVELOPE button.

Press the

DOWN

navigation button until

Calls List

is highlighted.

Press the

OK options

button.

The most recently received call is displayed.

Press the

Menu options

button.

Press the

DOWN

navigation button until

Caller List

is highlighted.

Press the

OK options

button.

Highlight and press the OK options button for which ever list you require. Either

All Calls

Missed Calls

will have a tick by the side to tell you which is the current setting.

Press the

RED PHONE

button until you reach the idle display.

To accept a waiting call

During a call when you hear the Call Waiting beeps:

The number (or name if stored in the directory) of the second caller will flash on the display.

Press the

Menu options

button. Display shows

Press the

Recall button to

toggle between callers.

Press the

RED PHONE

button until you reach the idle display.

Recall

Call Waiting

If you also subscribe to a Call Waiting Service, when you are on a call and another person tries to call you, the second caller’s number will appear on the handset display and you will hear an intermittent beep through the handset. This is to alert you to the other caller waiting to speak to you.

Page 35

SELECT SERVICES

Other Select Services

Your Diverse 4000 Executive handset helps you use your Network’s special services. For full details ask your Network provider.

Options before you make a call

Before making a call you can:

• Withhold your number from being sent for one call.

• Switch Call Waiting on/off.

• Switch off Ringback.

• Divert all calls to another

number (must be subscribed to).

To withhold your number from being sent

Your number appears on the display of the person you call. You can withhold it from the next call.

Press the

Menu options

button. Press the

DOWN

navigation button until the display shows

Select

Services

highlighted.

Press the OK options button.

Press the

DOWN

navigation button until the display shows

Withhold No

highlighted.

Press the

OK options

button.

Enter the telephone number you want.

Press the

Menu options

button. Display shows

Send

Press the

OK options

button to dial.

Press the GREEN PHONE button to dial.

The number is dialled and your number is withheld for this call.

Press the

RED PHONE

button until you reach the idle display.

To switch Call Waiting on/off

You can choose whether to have your Call Waiting service switched on or off depending on what you are doing i.e. if you are using the Internet via your PC and do not want Call Waiting to interrupt you.

Press the

Menu options

button.

Page 36

SELECT SERVICES

Press the DOWN navigation button until the display shows

Select

Services

Press the

OK options

button.

Press the

DOWN

navigation button until the display shows

Call Waiting

Press the

OK options

button.

Press the

DOWN

navigation button until the display shows

Off

Press the

Set options button. Wait to hear the confirmation announcement from your network.

Press the

RED PHONE

button to end the call.

Press the

RED PHONE

button until you reach the idle display.

you have to go out before the call rings back.

Press the

Menu options

button.

Display shows

Select

Services

Press the

OK options

button.

Press the

DOWN

navigation button until

Ringback Off

is highlighted.

Press the

Set options

button.

The ringback is cancelled.

Press the

RED PHONE

button until you reach the idle display.

Ringback Off

If you make a call and the number is engaged you can set your telephone to ring you back once the number is free by pressing

5. If you want to

cancel this request i.e. if

Set

To set call divert

Note

Call Divert requires subscription from your Network provider. You may be charged a subscription fee.

You can divert incoming calls to another number where you can be reached.

JKL

Page 37

SELECT SERVICES

You can divert calls:

•

Automatic

– calls are put straight through to the number you have set.

•

No answer

– calls are forwarded if your phone is not answered.

•

When busy

– calls are forwarded if your phone is engaged.

Press the

Menu options

button.

Press the

DOWN

navigation button until the display shows

Select

Services

highlighted.

Press the

OK options

button.

Press the

DOWN

navigation button until the display shows

Call Divert

Press the

OK options

button.

Press the

LEFT/RIGHT

navigation button to display the option you want

Automatic, No Answer

If Busy

Press the

DOWN

navigation button to scroll to the next line.

Press the

Edit options

button.

Enter the telephone number you want your calls diverted to.

Press the

Menu options

button. Display shows

Save Entry

Press the

OK options

button. Press the

DOWN

navigation button to scroll to the next line.

Press the

LEFT/RIGHT

navigation button to switch Call Divert On or Off.

Press the

Send options button. Wait to hear the confirmation announcement from your Network.

Press the

RED PHONE

button to end the call. Press the

RED PHONE

button until you reach the idle display.

Send

Edit

Page 38

Additional features

Voice mail

If you have Call Minder or a Network Messaging Service on your telephone line you can set the

1 button to access your

messages directory via one button.

To set one-touch access to your messages

Press the Menu options button.

Press the

DOWN

navigation button until the display shows

Voice Mail

Press the

OK options

button.

Press the

DOWN

navigation button. The display shows

Set Key 1

Press the

OK options

button.

Press the

DOWN

navigation button. The display shows

Mailbox

Press the

OK options

button.

Enter the telephone number of your messaging service. For example, 1571 to access ‘BT Answer’ voice mail service.

Press the

Menu options button. Display shows

Save Entry

Press the

OK options button.

Press the

RED PHONE

button until you reach the idle display.

ADDITIONAL FEATURES

To set up quick access to your Voice Mail service when behind a switchboard e.g. Meridian Mail

Follow the steps previously given, but when you come to enter the telephone number of your messaging service, you will need to follow the example on the next page:

Page 39

e.g..

7000

Enter the access number for your messaging service.

Press the RECALL button to enter a pause in the dialling sequence.

e.g..

1234 #

Enter your extension number, followed by a hash.

Press the RECALL button to enter a another pause in the dialling sequence.

e.g..

000000 #

Enter your PIN followed by a hash.

The entire number should look like this:

7000P1234nP000000n

Press the RED PHONE button until you reach the idle display.

Note

If you store your security PIN as part of the quick access number, anyone with access to the handset will be able to retrieve your messages.

To retrieve messages from your Voice Mail service

Press and hold down the 1 button.

When set up it will take you into your message service. If during the set up you entered your security PIN as well as the telephone number you will be taken quickly into your messages. If the security PIN was not included you will have to enter this number now.

Press the

OK button.

You will be taken into your messages.

Press the

RED PHONE

button until you reach the idle display.

ADDITIONAL FEATURES

Note

If your handset is registered to an answering machine base i.e. Diverse 4016 you will be given the choice of accessing your answering machine messages or Network Messaging Service. See your Diverse 4016 user guide for further information.

Page 40

Alarm clock and appointments

To set the alarm clock

Press the LEFT or RIGHT navigation button to select

Off

Press the

DOWN

navigation button to scroll to the next line.

Enter the time you want the alarm to be set for.

Press the

DOWN

navigation button. You can now choose the ringer melody for your alarm call.

Press the

LEFT or RIGHT navigation button to hear the melody.

Press the

Save options button to select the melody. Display shows to confirm the alarm is set.

Press the

RED PHONE

button until you reach the idle display.

You can use your handset as an alarm clock. The alarm rings every day at the time set. When you have set a time for the alarm, the display shows

The original setting uses the 12 hour clock. If am or pm is displayed, the 12 hour clock is set. To switch between the 24 hour and 12 hour clocks

see page 13.

Press the Menu options button.

Press the

DOWN

navigation button until the display shows

Calendar/Clock

Press the

OK options

button.

Press the

DOWN

navigation button until the display shows

Alarm Clock

Press the

OK options

button.

Save

ADDITIONAL FEATURES

To stop the alarm ringing

The alarm will ring for about 30 seconds.

Press any button to stop it ringing.

Page 41

ADDITIONAL FEATURES

To switch off the alarm clock

You have set the alarm but do not want it to ring every day.

Press the

Menu options

button.

Press the

DOWN

navigation button until the display shows

Calendar/Clock

Press the

OK options

button.

Press the

DOWN

navigation button until the display shows

Alarm Clock

Press the

OK options

button.

Press the

LEFT or RIGHT navigation button to select

Off

Press the

Save options button to confirm.

Press the

RED PHONE

button until you reach the idle display.

Save

To set an appointment call

You can tell your handset to remind you of one appointment at a specific date and time. If

is displayed you are using the 12 hour clock.

Press the

Menu options

button.

Press the

DOWN

navigation button until the display shows

Calendar/Clock

Press the

OK options

button.

Display shows

Set Appoints.

Press the OK options button.

Press the

LEFT or RIGHT navigation button to select

Off

or On.

Press the

DOWN

navigation button to move to the next line.

Enter the day/month of your appointment, e.g. 05 02 for 5th February.

Press the

DOWN

navigation button to move to the next line.

Page 42

ADDITIONAL FEATURES

Enter the hour/minute of your appointment, e.g. 0905 for 9:05am.

Press the

DOWN

navigation button. You can now choose the ringer melody for your alarm call.

Press the

LEFT or RIGHT navigation button to hear the melody.

Press the

Save options button to save your settings.

Press the

RED PHONE

button until you reach the idle display.

Save

Note

Your alarm call will only ring if you are not using the handset at the time. The call rings for about 30 seconds.

To display/delete a missed appointment/anniversary

If you miss an appointment or an anniversary call, details are saved and the display shows

Appt

Press the

Appt options button. Display shows the list.

Press the

UP/DOWN

navigation button to display

Missed Appointment

Press the

OK options button.

Press the

Menu options button.

Press the

DOWN

navigation button until the display shows

Calendar/Clock

Press the

OK options button.

Press the

DOWN

navigation button until the display shows

Missed

Dates

Press the

OK options button.

Press the

DOWN

navigation button to select a missed appointment.

Appt

Page 43

Press the OK options button. The information about the appointment is displayed.

A missed appointment is indicated by .

A missed anniversary is indicated by .

Press the

DELETE options button to delete the appointment/anniversary from the list.

Press the

OK options

button to return to the list.

Press the RED PHONE button until you reach the idle display.

ADDITIONAL FEATURES

Walk and Talk

Diverse 4000 Executive handsets can communicate with each other outside the range of the base station. When they are out of range, however, they cannot receive external calls.

Communication between two handsets is possible when:

• Diverse 4000 Executive handsets are registered at the same base station and have currently selected that base station.

• Diverse 4000 Executive handsets have set Best Base station as their base station setting.

• Diverse 4000 Executive handsets are not registered with any base station.

Range

The maximum range between two handsets whilst in Walk and Talk mode is up to 300 metres. Please note that batteries are used more quickly in Walk and Talk mode.

To switch Walk and Talk mode on and off

Press the Menu button. Press the

DOWN

navigation button to display

Additional Features

Press the

OK button.

Press the

DOWN

navigation button until the display shows

Walk and Talk

Press the OK options button to switch Walk and Talk on.

Press the Off options button to switch Walk and Talk off.

Off

Page 44

ADDITIONAL FEATURES

To use Walk and Talk

Walk and Talk mode must be switched on for at least two handsets.

Call a handset:

Press the Call options button. The called handset receives a Walk and Talk message on the display.

Answer a call:

Press the GREEN PHONE button to take the call.

Call

Room monitor

You can use a handset as a room monitor. If a certain noise level is reached, the handset will automatically dial an internal or external number which you have set.

Note

To use the room monitor:

The answering machine must be switched off.

Make sure that the call bar has not been set.

The battery power is used more quickly.

Any incoming calls on the handset which is being used as the room monitor will not ring at the handset. The keypad and display are not backlit.

Page 45

ADDITIONAL FEATURES

To store the internal number for your room monitor

Press the Menu options button.

Press the

DOWN

navigation button until the display shows

Additional Features

Press the

OK options

button. Press the

DOWN

navigation button until the display shows

Room

Monitor

Press the OK options button.

Press the

LEFT or RIGHT navigation button to select

Off

Press the

DOWN

navigation button to move the cursor to the next line.

Press the

Change options button to enter the number.

If an external number has already been entered, your can delete it by pressing the

DELETE

button. If an internal number has

been entered, delete it by pressing the

Ye s options

button.

Enter the internal number you want the room monitor to call.

Press the LEFT navigation button to display handset numbers.

Press the

UP or DOWN navigation button to select the handset you want the room monitor to call.

Press the

Save options button to save the number.

Press the

DOWN

navigation button to move the cursor to the next line.

Press the

LEFT or RIGHT navigation button to select the noise sensitivity

High

Low

Press the

Save button to save the setting.

Press the

RED PHONE

button until you reach the idle display.

Change

Ye s

Save

Page 46

ADDITIONAL FEATURES

To store the external number for your room monitor

Press the Menu options button.

Press the

DOWN

navigation button until the display shows

Additional Features

Press the

OK options

button. Press the

DOWN

navigation button until the display shows

Room

Monitor

Press the

OK options

button. Press the

LEFT or RIGHT

navigation button to select

Off

Press the DOWN navigation button to move the cursor to the next line.

Press the

Change options button to enter the number.

If an external number has already been entered, your can delete it by pressing the

DELETE

button. If an internal number has

been entered, delete it by pressing the

Ye s options

button.

Enter the external number you want the room monitor to call.

Press the LEFT navigation button to open the directory.

Press the

DOWN

navigation button to scroll to the entry you want.

Press the

OK options button to select the number.

Press the

Menu options button. Display shows

Save Entry

Press the

OK options button.

Press the

DOWN

navigation button to move the cursor to the next line.

Press the

LEFT or RIGHT navigation button to select the noise sensitivity

High

Low

Press the

Save button to save the setting.

Press the

RED PHONE

button until you reach the idle display.

Change

Ye s

Save

Page 47

ADDITIONAL FEATURES

To switch off the room monitor from another phone

When you are called by the room monitor, you can switch off the room monitor from that phone.

Answer the call.

Press the

9 and 2 button. The room monitor is switched off.

WXYZ

ABC

Page 48

Handset Settings

You can choose from:

• 3 earpiece volume

levels

• 5 levels handsfree

loudspeaker volume levels.

Press the

Menu options button.

Press the

DOWN

navigation button until the display shows

Sound

Settings

Press the

OK options button.

The display shows

Handset Volume

Press the

OK options button. You hear the current handsfree volume.

Press the

LEFT or RIGHT navigation button to set the volume level you want.

Press the

DOWN

navigation button to select the handset earpiece volume

Press the

LEFT or RIGHT navigation button to set the volume level you want.

Press the

Save options button to confirm and save the settings.

Press the

RED PHONE

button until you reach the idle display.

Save

Handset settings

You can choose a range of settings to suit your personal preferences.

To change the earpiece volume and loudspeaker volume

HANDSET SETTINGS

Page 49

To set the ringer volume and melody

You can choose from:

• 5 ringer volumes (original setting = 3)

• Crescendo ring (increasing volume)

• Ringer off

• 10 ringer melodies

Press the

Menu options

button.

Press the

DOWN

navigation button until the display shows

Sound

Settings

Press the

OK options

button.

Press the

DOWN

navigation button until the display shows

Ringer

Settings

Press the

OK options button. You hear the current ringer volume.

Press the

LEFT or RIGHT navigation button to set the ringer level you want.

Press the

DOWN

navigation button to select the ringer melody.

Press the

LEFT or RIGHT navigation button to set the ringer melody you want. The melody is played and its number shown

Press the

Save options button to confirm and save the settings.

Press the

RED PHONE

button until you reach the idle display.

Save

Note

If you want to switch the handset ringer off quickly you can also press and hold the button. The icon is displayed. To turn the handset ringer back on press and hold down the button again and the symbol will disappear.

HANDSET SETTINGS

Page 50

To set time control for the ringer volume

You can set a different ringer volume for a certain period, e.g. If you want to lower the volume of the ringer between the hours of 8pm and 7am because of children sleeping.

Press the

Menu options

button.

Press the

DOWN

navigation button until the display shows

Sound

Settings

Press the

OK options

button.

Press the

DOWN

navigation button until the display shows

Ringer

Settings

Press the

OK options button. You hear the current ringer volume.

Press the

Time C options button.

Press the

LEFT or RIGHT navigation button to switch the time control on or off.

Press the

DOWN

navigation button.

Enter the time period you want for the ringer from.

Press the

DOWN

navigation button to scroll down to the time you want it until.

Press the

LEFT or RIGHT navigation button to set the ringer volume.

Press the

Save options button to confirm the settings.

Press the

RED PHONE

button until you reach the idle display.

Status ON or OFF

Period Ringer

volume

Save

Time C

HANDSET SETTINGS

Page 51

To change the display language

Press the Menu options button.

Press the

DOWN

navigation button until the display shows

H/Set

Settings

Press the

OK options

button.

Press the

DOWN

navigation button until the display shows

Language

Press the

OK options

button.

Press the

DOWN

navigation button to display the language you want.

Press the

OK options

button to confirm.

Press the

RED PHONE

button until you reach the idle display.

To switch off your handset’s beeps and tones

You can switch off and on:

• Key beeps when you

press each button on your handset

• Confirmation beeps

when you have finished making a setting or action on your handset.

• Battery Low warning

beep. You can also set this to sound only during a call.

Press the

Menu options button.

Press the

DOWN

navigation button until the display shows

Sound

Settings

Press the

OK options button.

Press the

DOWN

navigation button until the display shows

Advisory Tones

Press the

OK options button.

Press the

LEFT or RIGHT navigation button to switch the key tones On or Off.

HANDSET SETTINGS

Page 52

When you receive a call, you can answer it simply by lifting the handset off the base station. This is called auto-talk. When you switch auto-talk off, you answer all calls by pressing the

GREEN

PHONE

button.

Press the

Menu options button.

Press the

DOWN

navigation button until the display shows

H/Set

Settings

Press the

OK options button.

Press the

DOWN

navigation button until the display shows

Auto

Answer

Press the

OK options button. A

✔

indicates auto talk is switched on. Press the

OK options button again to switch auto-talk off.

Press the

RED PHONE

button until you reach the idle display.

Press the DOWN navigation button to move to the next line.

Press the

LEFT or RIGHT navigation button to switch the confirmation tones On or Off

Press the

DOWN

navigation button to move to the next line.

Press the

LEFT or RIGHT navigation button to switch the battery low beep On or Off or to sound only during a call.

Press the

Save options button to confirm the settings.

Press the

RED PHONE

button until you reach the idle display.

Save

To switch auto talk on or off

HANDSET SETTINGS

Page 53

Press the RED PHONE button until you reach the idle display.

You can restore a handset to its factory settings.

Registration, the Directory and the Calls list are not affected.

Press the

Menu options button.

Press the

DOWN

navigation button until the display shows

H/Set

Settings

Press the

OK options button.

Press the

DOWN

navigation button until the display shows

Reset

Handset

Press the OK options button.

Press the

Ye s options button to confirm reset.

The settings after a reset will be:

Ringer volume 3 Ringer melody 1 Auto talk On Battery low beep On Room monitor level 5 Room monitor level high Time control off Display language English Redial list deleted

To reset a handset

Ye s

To switch keyguard on and off

You can lock the keypad so that it cannot be used accidentally while carr ying it around.

Press

and hold the

button. When the keyguard is switched on, the display will show the

icon.

Press

and hold the

button to switch the keyguard off.

HANDSET SETTINGS

Page 54

To give a handset a name rather than a number

To change the internal number of a handset

The handsets when registered are assigned numbers e.g.

INT 1

. You can give the handset a name instead of a number to match the user or location, e.g.

Anne

Office

. The name can be

up to 10 characters long.

Press the

LEFT navigation button to display the list of handsets.

Press the

UP or DOWN navigation button to select the handset you you want to change the name or number of.

Press the

Edit options button.

Enter the name you want.

Press the

Save options button to confirm.

Press the

RED PHONE

button until you reach the idle display.

Edit

Save

Your handsets are automatically assigned internal numbers between 1-6. You can change these numbers.

Press the

LEFT navigation button to display the list of handsets.

Press the

UP or DOWN navigation button to select the handset you want.

Press the

Edit options button.

Enter an available number. If the number is already assigned to another handset you hear a beep. Select another number.

If required, press the

or DOWN navigation button to select another handset and use the Keypad to change the number.

Press the

OK options button to confirm.

Press the

RED PHONE

button until you reach the idle display.

Edit

HANDSET SETTINGS

Page 55

Call Barring

You can stop individual handsets from dialling specific external numbers.

You can set the following options:

• No barring (this is the

original setting)

• Outgoing – handset

can make internal calls and receive external calls but cannot make external calls.

• Internal only – handset

can only make internal calls.

Press the

LEFT navigation button to display a list of handsets.

Press the

UP or DOWN navigation button to select the handset you want.

Press the

Menu options button.

Press the

DOWN

navigation button until the display shows

Call

Barring

To set call barring

Press the LEFT navigation button to display the list of internal handsets registered to the base.

Press the

UP or DOWN navigation button to select the handset you want to de-register.

Press the

Menu options button.

Press the

DOWN

navigation button until the display shows

De-reg. H/Set No

Press the

OK options button.

Enter the base station PIN (original setting =

0000

Press the

OK options button.

Press the

Ye s options button.

Press the

RED PHONE

button to confirm de-registration.

To de-register a handset

Ye s

HANDSET SETTINGS

Page 56

HANDSET SETTINGS

Press the OK options button.

Enter the PIN (original setting =

0000

)

Press the

OK options button.

Press the

DOWN

navigation button to display the setting you want, No barring, Outgoing or Internal only.

Press the

OK options button. A

✔

will appear

next to your selection.

Press the

RED PHONE

button to cancel at any time during these steps.

Page 57

Help

Problem Possible cause Solution

Handset not registering. The base is not powered.

Make sure that the power

There are no batteries in the

supply is plugged in at the

handset.

base and switched on. Make sure that the rechargeable batteries (included) are fitted in the handset correctly. Switch the handset off and then back on again, place the handset on to the base again and leave for approx. 1 minute to try registering again.

You have forgotten your base You have changed the PIN. Try entering the default PIN station PIN number. (0000). If you have changed

the PIN and cannot remember the number you will need to contact the BT Diverse Helpline on 08457 908070.

No display. The handset not switched off. Hold down

RED PHONE for

1 second.

Charge or replace batteries.

Nothing happens when you Keyguard may be switched on. Hold down the

button for

press any button. 1 second.

No connection between Are you out of range of the Move closer to the base handset and base station. base station. station.

Handset is not registered. Register the handset

Base station is not switched on. Check the mains power is

connected correctly

HELP

Page 58

Handset on the base does Is another handset using the Maximum charging power is not charge. line for a long time? only possible when no calls are

being made.

Is the handset placed on the Make sure that the handset is base properly? placed on the base or in the

charger correctly. You will hear a confirmation tone.

Are the batteries in correctly? Check that you have put the

batteries in the right way, you will hear a confirmation tone.

Handset does not ring. The handset ringer may be Hold down

✱

to switch the

switched off. ringer back on.

You cannot dial external Call barring may be set. Switch off call barring numbers. (see page 53).

Your cannot hear your caller. The

LEFT navigation button Press to switch the

has been pressed and the microphone back on. microphone is muted.

The incoming caller’s number The caller’s number has Caller has to allow their is not displayed even though been withheld. number to be sent. you have Caller Display.

You cannot hear the ringer You have changed the Check that the cord has the or dialling tone. telephone line cord on your correct 3-4 pin assignment

Diverse base. of the telephone leads/

EURO CTR37.

You keep hearing the error You have pressed the wrong Check the prompts in the beep (a descending tone) button in a sequence. display or refer to instructions

in the user guide.

HELP

Page 59

Compatibility

The tables below give you a quick reference guide to compatibility when registering different handsets to bases within the Diverse 3000 and 4000 range.

It is possible for Diverse 4000 and Diverse 3000 Executive Handsets to transfer directory entries.

*With the Diverse 3016, although you will hear the beeps when a call is waiting, the number or name of the waiting caller will not be shown on the handset display.

4000 Classic handset 4010/4016 Executive 3010 Executive

Caller Display/Call Waiting Yes Yes

Time displayed in idle mode Yes No

Language selection No No

SMS No No

Loudspeaker via the base No Yes

Room monitor No No

Walk and Talk mode No No

4000 Executive handset 4010/4016 Classic 3010/3016 Classic

Caller Display/Call Waiting Yes Yes*

Time/date displayed in idle mode Yes Yes

Language selection No No

SMS No No

Loudspeaker via the base Yes Yes

Directory transfer Yes No

Room monitor Yes Yes

Walk and Talk mode Yes Yes

Call Barring No Yes

HELP

Page 60

General information

Guarantee

Your Diverse 4000 Executive is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the Diverse 4000 Executive, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished product.

The conditions of this guarantee are:

•The guarantee shall only apply to defects that occur within the 12 month guarantee period.

•Proof of purchase is provided.

•The equipment is returned to

point of purchase.

•This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than

through approved agents.

•This guarantee does not affect your statutory rights.

Within the 12-month guarantee period:

If you experience difficulty using the product, prior to returning your product, please read the Help section beginning on page 55, or contact the Diverse Helpline on

08457 908070 for

assistance.

In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair.

Outside the 12-month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you call the Helpline on

08457 908070 and ask for details of our recommended repair agents.

GENERAL INFORMATION

Page 61

Technical information

How many telephones can you have?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items that may be connected to any one telephone line. The Diverse 4000 Executive has a REN of 1. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise. A total REN of 4 is allowed. (For example: if Diverse 4000 Executive is used in conjunction with three extension telephones, each with a REN of 1, the total REN is 4.)

Only use approved power supply item code: C39 280-Z4-C478.

R&TTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC).

Switchboard compatibility

Generally this telephone may be connected to switchboards which support tone signalling and timed break recall. In the event of any difficulties please consult your switchboard service provider.

Note

If you are experiencing difficulty, please call the BT Diverse Helpline on

08457 908070.

To set the dialling mode

You need only adjust this setting if your switchboard does not operate with the pre-set tone dialling. You can change the dial mode to pulse dialling.

Press the

Menu options

button.

Press the

DOWN

navigation button until the display shows

Base Set

Press the

OK options

button.

Press the

DOWN

navigation button until the display shows

Add

Features

GENERAL INFORMATION

Page 62

Press the DOWN navigation button until the display shows

Add

Features.

Press the OK options button.

Press the

DOWN

navigation button until the display shows

TBR

Press the

OK options

button.

Press the

DOWN

navigation button to select the flash time

100, 120, 180, 250

300ms

Press the

OK options button to confirm. The display shows

Saved

Press the

RED PHONE

button until you reach the idle display.

Press the OK options button.

Display shows

Dial Mode

Press the

OK options

button.

Press the

DOWN

navigation button to select:

– tone (with TBR) – pulse (with Earth

Recall)

– DTMF-Earth (tone with

Earth loop recall)

Press the

OK options button to confirm. The display shows

Saved

Press the

RED PHONE

button until you reach the idle display.

To set the recall time

You need only adjust this setting if your switchboard requires a different recall time to the pre-set recall time of 100ms .

Press the

Menu options button.

Press the

DOWN

navigation button until the display shows

Base Set

Press the

OK options button.

Note

100 MS is the standard setting for most UK switchboards.

GENERAL INFORMATION

Page 63

To switch temporarily from pulse to tone dialling

If you are using pulse dialling with your switchboard but need tone dialling to use certain functions on your Diverse 4000 you can switch to tone dialling during the call.

During your call:

Press the Menu options button.

Press the

DOWN

navigation button until the display shows

Temp.Tone

Press the

OK options button. Tone dialling is now active.

Press the

RED PHONE

button until you reach the idle display.

Note

This setting is only for the duration of the call.

To set the pause length

You can set the length of the pause that is automatically inserted after you press the

GREEN

PHONE

button and before the telephone number is sent from your phone.

Press the

OK options

button.

Enter the code

8 9 1 6.

Enter the pause length:

1 = 1 second, 2 = 3 seconds,

3 = 7 seconds,

4 = 3.2 seconds.

Press the

OK options button to confirm the setting.

Press the

RED PHONE

button until you reach the idle display.

GENERAL INFORMATION

Page 64

Press the OK options button to confirm the setting.

Press the

RED PHONE

button until you reach the idle display.

To switch temporarily from pulse to tone dialling

If your switchboard uses pulse dialling but tone dialling is required during a call, you can switch the call to tone dialling.

During your call:

Press the Menu options button.

Press the

DOWN

navigation button until the display shows

Temp.Tone

Press the

OK options button. Tone dialling is set for the duration of the call.

Press the

DOWN

navigation button until the display shows

Add.

Features

Press the

OK options button.

Press the

DOWN

navigation button until the display shows

TBR

Press the

OK options button.

Press the

UP or DOWN navigation button to select the flash time you want. Options are

80ms

100ms, 120ms, 180ms, 250ms

300ms, 600ms

To store the switchboard access code

If your switchboard requires a prefix, e.g. 9, before a number is dialled, your Diverse 4010 Executive can store it so it is dialled automatically for external numbers.

Press the

Menu options

button.

Press the

DOWN

navigation button until the display shows

Base

Settings

Press the

OK options

button.

Press the

DOWN

navigation button until the display shows

Add.

Features

Press the

OK options

button.

GENERAL INFORMATION

Page 65

Important

When storing numbers in the Directory, you still need to enter the switchboard access code first.

The code you store here is always dialled automatically before telephone numbers in the caller list and the emergency numbers.

Press the DOWN navigation button until the display shows

Access

code

Press the

OK options button.

Enter the access code, e.g.

Press the

Menu options button. Display shows

Save Entry

Press the

OK options button to confirm the setting.

Press the

RED PHONE

button until you reach the idle display.

GENERAL INFORMATION

Page 66

Index

Alarm clock 38

Appointment call 39

Auto talk on/off 50

Batteries

charging 10 installing 11 performance 12 replacing 11 warning beeps 12

Belt clip 13

Call Barring 53

Call timer 16

Call Waiting 32

Caller Display 28

Calls list 28

copy to directory 30 delete a call 31 delete complete list 31 dial a number from 30 display status of call 29 display time of call 29 settings 32 view 29

Calls

end 15

external 15 handsfree 16 holding 26 internal 25 making 15 on hold 26 receiving 16 redial 23 secrecy 24 three-way 26 transferring 25

Date set 13

Delete

all directory numbers 22 calls list call 31 complete calls list 31 directory entry 22 redial list 24

De-register handset 53

Dialling mode 59

Directory 17

character map 18 copy entire directory 21 copy entry to another

handset 20 delete all entries 22 delete an entry 22

INDEX

Page 67

dial a number 19 display available memory 23 edit an entry 20 store name and number 17 view an entry 19

Display icons 7

Ending calls 15

External calls 15

Guarantee 58

Handset

beeps and tones 49 change internal number 52 display 7 melody 47 naming 52 on/off 15 reset 51 ringer 47

Handset quick guide 6-7

Handsfree 16

Help 55

Holding calls 26

Internal calls 25

Internal number – change 52

Keyguard 51

Language change 49

Main menu 4

Making calls 15

Melody 47

On/off

alarm clock 39 auto talk 50 beeps and tones 49 handset power 15 keyguard 51 room monitor 45 secrecy 24 three-way conversation 26 walk and talk 41

Page a handset 25

Pause length 61 Phone socket 13 Power connection 10 Preparatory dialling 15 Pulse dialling 59

Quick guide

display 7 handset 6

Range warning 12

Recall time 60 Receiving calls 16 Redial 23

copy to directory 23 delete 24 dial number in redial list 23

Registering 10 REN, how many phones

can I have? 59

Reset

handset settings 51

INDEX

Page 68

Room monitor 42

Safety instructions 9

Secrecy 24

Select Services 28

Call Divert 34 Caller Display 28 Calls list 28 Call Waiting 32 Ring Back 34 withhold your number 33 Voice mail 36

Setting up 10

Switchboard compatibility 59

Technical information 59

Telephone line cord 13

Three-way conversation 26

Time control for ringer volume 48

Time – set 13-14

Tone dialling 59

Transferring calls 25

Voice mail 36

retrieve messages 37 set one-touch access 36 set up quick access

behind switchboard 36

Volume

earpiece 46 handset ringer and melody 47 loudspeaker 46

Walk and Talk 41

INDEX

Page 69

Offices worldwide

The Telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

TouchtoneTMis a registered trade mark of

British Telecommunications plc in the UK.

© British Telecommunications plc 2001. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Diverse 4000 Executive handset & charger (7/01) 5 Designed by The Art & Design Par tnership Limited.

Siemens number: A31008- G4000-P002-1 -7619

CE compliant to R&TTE Directive (1999/5/EC)

0682

BT DIVERSE 4000 EXECUTIVE User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual