BT DIVERSE 3016 CLASSIC User Manual

Page 1

Diverse 3016 Classic

Digital Cordless Telephone

User guide

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.

Page 2

Check that your Diverse 3016 Classic is complete. When you unpack you should have:

•

Diverse 3016 base station.

• Diverse 3000 Classic handset.

• Battery compartment cover.

• Power adaptor.

• Belt Clip.

• Two AA rechargeable batteries.

• Telephone line cord.

If anything is missing, please contact your place of purchase immediately.

For your records:

For warranty purposes, proof of purchase is required, so please keep your receipt.

See page 34 for more information about your handset PIN.

Date of purchase:

Place of purchase:

Serial number:

(on the underside of the telephone base station)

Purchase price:

Please open this page for an ‘At a glance’ guide to your Diverse 3016 Classic.

Base Station PIN Number:

Handset PIN Number:

Page 3

Please open this page for a ‘Further at a glance’ guide to your Diverse 3016 Classic.

Page 4

At a glance

Display

Displays the status of

your handset.

Memory

Enables speed dialling of numbers stored in the memory.

Redial

Lets you redial the last five external numbers you called.

Intercom

Enables internal calls

and call transfer

between handsets.

Green Phone

For making and answering calls.

Key lock

Lets you lock (and unlock) the keypad to prevent accidentally pressing buttons.

Confirmation (OK)

Lets you confirm settings.

Delete

Deletes digits shown on the display.

Recall

For use with

switchboards and BT

Select Services.

Also, press and hold

down to enter a

Pause

in a stored number.

Keypad

Red Phone

Press to end a call.

Power

Press and hold down to

switch off the handset.

Press and hold down

again to switch back on.

Set

Lets you access your

phone’s function.

Used to store numbers

on the memory.

INT

ABC

DEF

GHI

JKL

MNO

PQRS

TUV

WXYZ

✱

Page 5

BASE STATION

Aerial

Greetings button

Selects your Outgoing Message (OGM).

Delete button

Lets you delete OGMs and messages.

Minus button

Press to lower the loudspeaker volume.

Plus button

Press to increase the loudspeaker volume.

Page button

Press to page the handset(s).

Play button

Press to play back your messages.

Skip button

Press to skip forward to the next message.

Skip button

Press to skip back to the previous message.

Record button

Lets you record OGMs.

On/Off button

Switches the answering machine on and off. The machine is on when the button is lit.

Pause/Stop button

Press to stop message playback.

Press to pause playback, press again to resume playback.

HANDSET DISPLAY

Display buttons

The top three buttons are also used with icons on the display.

Scroll backwards

Scroll forwards

Confirm – OK.

Page

Skip

Play

Delete Stop

Skip

Record

Page 6

In this guide

At a glance 1 Quick guide 4 Quick reference handset display 5 Quick reference answering

machine guide 6 Introducing the

Diverse 3016 Classic 7

Building up a phone system 7

Setting up 8

Wa r ni ng 8

Using your Diverse 3016 Classic 12

On and off modes 12 Making and receiving calls 12 Making and transferring

calls between handsets 14 Using the memory to store

and dial numbers 17

Using caller display 19 Using your Diverse 3016

Classic answering machine 22

Recording and selecting your outgoing message 23

Operating your answering machine from a Diverse handset 26

Using message playback with Caller Display 28

Call screening at the base station 29 Additional features for your

answer ing machine 29 Time saver 29

Remote access 31

Remote access quick guide 32

Using the Call Director 33

Telephone security 34

Base station and handset PIN 34 Emergency numbers 37 Call barring and call enabling 37

Additional features 39

Adjusting volumes and tones 39

Call allocation 43

Using your Diverse 3016 Classic with a switchboard 44

Setting to Tone or Pulse dialling 44 Entering access codes 44

Registering a new Diverse 3000 handset with the base station 46

Using multiple base stations and handsets 48

Maintenance 50

Service 50 If you have to return your

Diverse 3016 Classic 50

Help 51

Answering machine 53 When connected to

a switchboard 53

Technical information 54

Technical specification 55

Index 56

Hints and tips boxes

In this user guide, we’ve included helpful tips and important notes. They are shown in a grey box.

Page 7

Quick Guide

Information for the handset settings.

Switch the handset on and off

Switch keypad lock on and off

Answer a call

Make an external call

End a call

Redial a number

Store a number in the memory

Dial a number from the Caller Display calls list

Adjust the handset volume

Secrecy

Call another handset

Call all handsets

Transfer a call

Put an external caller on hold while you make an internal call

Set date

Set time

Hold down for 1 second until you hear a long beep.

to display last 5 numbers

0-9 location

e.g.

microphone off. microphone on.

then the handset no., eg 3.

then the handset no,. eg 2

then the handset no.,eg 3 to end the internal call.

set the date

set the time

ABC

INT

ABC

INT

✱

INT

TUV

WXYZ

Page 8

Quick Reference Handset Display

Indicates an active signal with the base station.

Warning – you are going out of range of the base station or handset is not registered to the base station.

Shows status of battery.

You have new calls listed in your Caller Display list.

Off hook.

EXT Connecting to an external caller.

INT Connecting to another handset registered to the base.

Handset locked.

P Pause.

A Base station.

—

Blank space.

Star button.

—— Hash button.

Recall button.

Telephone PIN.

----

Keypad locked.----

----

Indicates that the call has been answered in your caller display

calls list.

–

––

–

––

–

✱

Page 9

Quick reference answering machine guide

Base Station Handset

Switch on

Switch off

Play messages

Play/Stop playback

Skip forward to the next message

Skip backward

Delete a message

Delete all messages

Record a memo

Outgoing announcements

Select announcement

Record a new announcement

To play your announcement

To delete an outgoing message

INT

WXYZ

Play

Stop

Skip

Delete

Record

Play

TUV

WXYZ

TUV

INT

ABC

WXYZ9WXYZ

ABC

INT

JKL5JKL

INT

DEF

INT

ABC

INT

MNO

INT

WXYZ

PQRS

DEF

JKL

INT

WXYZ

PQRS

MNO

JKL

INT

WXYZ

PQRS

ABC

INT

WXYZ

PQRS

Press once to return to Standby. See page 22 for the full answering machine functions.

* Press 5 twice if you do not want to record a concluding announcement.

Page 10

Please read the instructions carefully before use and retain this user guide for future reference.

Building up a phone system

You can use up to six handsets on each Diverse base station, up to four base stations can be used with each Diverse handset. Although this user guide applies to both single and multiple handset systems, some functions described in this guide apply only to Diverse 3016 Classic phones with more than one handset connected.

As this product is rechargeable, it is normal that a certain amount of heat will be produced in its day-to-day operation. Whilst this is entirely safe we would advise against placing this product on antique, veneered or wooden surfaces as damage may occur.

Introducing the Diverse 3016 Classic

INT

ABC

DEF

MNO

JKL

GHI

TUV

PQRS

WXYZ

✱

INT

ABC

DEF

MNO

JKL

GHI

TUV

PQRS

WXYZ

✱

INT

ABC

DEF

MNO

JKL

GHI

TUV

PQRS

WXYZ

✱

INT

ABC

DEF

MNO

JKL

GHI

TUV

PQRS

WXYZ

✱

Skip

Play

Skip

Delete Stop

Record

Page

INT

ABC

DEF

MNO

JKL

GHI

TUV

PQRS

WXYZ

✱

INT

ABC

DEF

MNO

JKL

GHI

TUV

PQRS

WXYZ

✱

Page 11

Approved rechargeable batteries

General cleaning

Simply clean the handset and base station with a damp (not wet) cloth or antistatic wipe. Never use a dry cloth as this may cause a static shock. Never spray cleaning fluid directly onto the telephone.

Nickel-Cadmium (NiCd)

Sanyo N-3U (700 mAh) GP GP60AAKC (600 mAh) Varta 751RS (700 mAh) Mobile Power 700 (700 mAh) Panasonic 60 DT (600 mAh)

Warning

1 For the handset use only approved nickel-

cadmium (NiCad) rechargeable batteries. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing. Recommended batteries should have a power rating of at least 600mAh 1.2V. Batteries are available from the

Diverse Helpline

08457 908070

2 Do not try to use any power supply except the

one provided, otherwise you may permanently damage your Diverse 3016 Classic. It will also result in non-compliance with EN41003:1993, and will invalidate the approval given to this apparatus.

3 There is a slight chance that your phone

could be damaged by an electrical storm. We recommend that you unplug your Diverse from the mains power and telephone line socket during storms.

4 If you wear a hearing aid, please note that the

Diverse 3016 Classic works by sending radio signals between the base station and handset. These signals can interfere with hearing aids, causing a humming noise.

5 Diverse 3016 Classic can interfere with other

electrical equipment such as answering machines, TV and radio sets, clock radio/alarms and computers if placed too close. You are recommended to place your Diverse 3016 Classic at least one metre away from such appliances to avoid any risk of interference.

6 Working range is dependant on local

environment ie buildings, trees etc. It is possible that the Diverse’s 3016 Classic range may be affected by being near bodies of water such as ponds, lakes, the sea.

7 Do not submerge any part of the phone, base

station or batteries in water or use in a damp environment, such as a bathroom.

8 Do not expose to fire. 9 The handset may not be operated in rooms

with explosive hazards.

10 Make sure you connect the power and

telephone lines to the correct sockets in the base station.

11 Do not dispose of used batteries in the

normal household rubbish.

Setting up

Nickel-metal hydride

Sanyo H-3 U (1500 mAh) GP GP130 AA HC (1300 mAh) GP GP150 AA HC (1500 mAh) Varta VH 1101 or

Phone Power (1100 mAh) Panasonic HHR-110 AA (1100 mAh) Friwo NiMH (1400 mAh) Toshiba TH-1200 AARE (1200 mAh)

Page 12

1. Connect the power cable.

Plug the power cable into the power socket on the underside of your Diverse 3016 Classic. Take care that the telephone line cord and power cable plugs are connected to the correct sockets. Incorrect placement could damage the station.

2. Plug the 3 pin adaptor into a mains power socket and switch on.

3. Install the rechargeable batteries in the handset

The handset uses the two AA size nickel cadmium (NiCad) batteries, which are supplied. To install them, insert the batteries as indicated on the label inside the battery compartment and slide the battery compartment cover shut. The battery compartment cover may be found in the packaging with the batteries.

Use only the power adaptor C39 280 -Z4 -C174 /. .–C67 with your Diverse 3016 Classic.

Plan where you will put your Diverse 3016 Classic. It should be within two metres of a power socket and the phone socket.

Important

When replacing batteries always use good quality nickel cadmium (NiCad) rechargeable AA types with at least 600mAh capacity in order to achieve the specified operating time.

Never use other batteries or conventional alkaline batteries.

They could result in a short circuit or destroy the battery casing. Recommended rechargeable batteries are available from the

Diverse Helpline

08457 908070 and the BT Shop.

Slide battery cover down and lift off.

Follow these steps to get your Diverse 3016 Classic ready for use.

Red socket

Page 13

4. Charge the handset batteries for at least 16 hours

Place the handset on the base. When charging the battery level symbol shown on the display flashes.

Battery display when inserting or replacing a battery

When you replace the handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.

Battery performance

After charging your Diverse 3016 Classic for the first time, subsequent charging time for the handset batteries is approximately 4-5 hours. Batteries and case may become warm during charging. This is normal and not dangerous.

When charging for the first time, we recommend that you let the batteries charge for the full 16 hours.

Under ideal conditions, the handset batteries should give about 7 hours talktime or 60 hours standby on a single charge. However, new NiCad batteries do not reach their full capacity until they have been in normal use for several days.

Please note that the lifespan of NiCad rechargeable batteries depends on how heavily they are used. However, over time, their capacity to recharge will begin to diminish and they will eventually need replacing.

Battery low warning

An LCD on the handset display shows the current state of the charge. When the batteries are almost flat a beep sounds and the display shows the empty battery symbol. Displays showing the various states of charge are shown below:

Batteries fully charged

Batteries at 66%

Batteries at 33%

Batteries empty

Page 14

If the symbol flashes

continuously, it means the handset is either out of range or is not registered with the base station. To register, follow the steps on page 46. All additional handsets you purchase will need to be individually registered with the base station before they will work with the Diverse 3016 Classic.

The symbol may also flash after a power failure. Provided the handset has been registered with the base, the symbol will stop f lashing after a while indicating the handset has automatically re-registered to the base station. If it continues to flash, reregister the handset to the base station.

Please note: If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.

6. Plug your Diverse 3016 Classic into the phone socket

If you do not have a modern phone socket, call Freefone 0800 800 150 and ask for a BT engineer to come and fit the correct socket. This is a chargeable service.

5. Connect the telephone line cord to the Diverse 3016 Classic base station.

Ensure that this is fitted correctly into the right socket.

WARNING

It is recommended that the line cord is not connected until the handset is fully charged. This will prevent the risk of the phone being answered prior to the batteries being fully charged and therefore not achieving their optimum capacity.

Page 15

To end a call

• Press the RED PHONE button.

• Place the handset back on the base station.

On and Off modes

To switch the handset on and off

You can normally leave your handset on 24 hours a day. However, if you need to switch it off:

Press and hold the RED PHONE button down for about 1 second. You hear a long beep and the screen goes blank.

To switch it back on, press and hold down the RED PHONE again. You hear a long beep and the display returns to standby.

To switch the keypad lock on and off

You can lock the keypad so that it cannot be used accidentally while carrying it around.

Press and hold the #button until the display shows:

The keypad is now locked and you cannot dial out. Incoming calls can be answered as normal by pressing the

GREEN PHONE button.

Press and hold the #button until the display returns to standby. The keypad is now unlocked.

Making and receiving calls

To make an external call

Ensure the handset is switched ON.

• Press the GREEN PHONE button. You will hear the dial tone.

• Dial the number. The phone calls the number and the display shows the number you have dialled.

Alternatively, you can enter the phone number you want first, check that it is correct, and then press the GREEN

PHONE

button to dial.

Using your Diverse 3016 Classic

If another handset is already being used to make an external call, your handset will display ‘

–––

’ f lashing and you will hear

the internal ‘busy’ signal.

Page 16

Caller display

The Diverse 3016 Classic can let you know who’s calling before you answer the telephone.

With BT’s Caller Display service, your Diverse base station receives caller information which is transmitted over the BT network, for more information see page 19.

To receive an external call

When the phone rings the display flashes EXT.

• Press the GREEN PHONE button on the handset and speak.

• If the handset is on the base station or charging station, simply lift it up and speak. You do not need to press the

GREEN PHONE button.

• At the end of the call, either press

the RED PHONE button or replace the handset on the base station.

Call timer

Your Diverse 3016 Classic automatically times the duration of all outgoing external calls. The handset display shows the call duration both during your call and for a few seconds after it is completed.

To redial the last external number

• Press the button. Display shows

the last number dialled.

• Press the GREEN PHONE button. The number is dialled.

• Press the RED PHONE button to end the call.

To redial any of the last 5 external numbers

• Press the button. Display shows

the last number dialled.

• Press the MEMORY or SET buttons

under and scroll through the last 5 numbers to select the number you want.

• Press the GREEN PHONE button.

The number displayed is dialled.

• Press the RED PHONE button to end

the call.

To delete the redial memory

All five numbers will be deleted.

• Press the SET button.

• Press the 1 button.

• Press the 8 button.

• Press the OK ( ) button. Enter the

handset PIN (original setting 0000. To change it see page 34).

• Press the OK ( ) button.

• Press the 2 button.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to

return to standby.

TUV

ABC

Page 17

• To stop paging press the BLUE button again.

• Press the GREEN PHONE button on the handset.

If you have additional handsets, you can make internal intercom calls between the handsets.

To make an internal intercom call to another handset

• Press the INT button. Display shows

your handset number.

• Enter the number of the handset you want to call e.g. 2. The handset will ring.

• To end the call, press the RED PHONE button, or replace the handset on the base.

To receive an internal call

• When the handset rings, the display

flashes INT plus the number of the handset calling you, – 2 in this example.

• Either press the GREEN PHONE button, or simply lift the handset off the base station to receive the call.

Secrecy

You can switch off the handset microphone so that your caller cannot hear you while you green phone to someone else in the room.

When ready, you can switch the microphone back on.

During a call:

• Press the INT button to switch the microphone off. Your caller will hear a melody. Display shows EXT (flashing) and INT.

• Press the R button to speak to your caller again.

Making and transferring calls between handsets

If you have multiple handsets registered with the base, the Diverse 3016 Classic enables two handsets to talk to each other on an internal ‘intercom’ call, while a third handset can be on an external call.

To page a handset from the base station

To locate handsets that are away from the base station.

• Press the BLUE button on the base. All handsets registered with the base will ring for 30 seconds.

INT

ABC

Page 18

To transfer an external call between handsets

If you are in a conversation with an outside caller and want to transfer the call to another handset.

• Press the INT button. Display shows EXT INT plus your handset number. The caller hears music on hold.

• Enter the number of the handset to which you wish to transfer the call. When the handset is answered, you can talk to the other handset without the outside caller hearing.

• To transfer the call press the RED

PHONE

button, or replace your handset

on its base.

• To reconnect to your outside caller: Press the R button.

To enable another handset to ‘listen in’ on your conversation

If you want another person to hear your call, you can let them listen in on another handset registered to the same base station.

Setting up:

Once connected to your caller:

• Press the INT button. Your caller is put on hold.

• Enter the number 1- 6 of the handset you want.

• When the call is answered press the

SET button.

• Press the RECALL button. You can

speak to your external caller again and the other handset can now listen to your conversation.

If all available handsets are engaged on an internal call and an external call arrives, a ‘call waiting’ signal is given. To take the call, either replace the handset on the base, or press

RED PHONE button. You can accept

the new call when you hear the phone ring.

INT

To put an outside caller on hold and speak to another internal handset

• Press the INT button. You hear the

internal dial tone and your outside caller is put on hold. Your caller will hear ‘music on-hold’.

• Press the handset number you want,

1-6. When the handset answers, you

can talk without your outside caller hearing.

• Press the R button to end the internal call and speak to your outside caller.

INT

1-6

INT

1-6

To make an internal call to all handsets

You can call all handsets registered to a base station at the same time.

• Press the INT button.

• Press the ✱button. Display shows

all available handsets. If no other handsets are available, you hear the engaged tone. The first handset to answer will take the call.

• Press the RED PHONE button to end the call.

✱

INT

Page 19

To make an announcement over the base station loudspeaker

• Press the INT, then 9 buttons.

• Press the 9 button again to switch on

the intercom function and speak.

• Press the 5 button to switch off the intercom function.

• Press the RED PHONE button to return to standby.

To broadcast a call

You can let other people listen to your call by broadcasting it via the base station loudspeaker.

During your call:

• Press the INT, then the 8 buttons. Your call will be heard over the loudspeaker.

• Press the INT and 8 buttons again to end the broadcast.

• Adjust the loudspeaker volume by pressing the –and + buttons at the base station.

To cancel:

To stop the other handset from hearing your conversation.

• Press the SET button.

• Press the RECALL button.

You can continue talking to your caller as normal.

The other handset user can stop listening in at any time either by pressing the

RED PHONE button on their handset or

by replacing it on the base station or charger.

INT

Quick call transfer

After dialling the other handset, you can immediately press the

RED PHONE bu tton, or replace the handset on the base and the call will be transferred straight through. If the other handset is already engaged, or does not answer the call within 30 seconds, the call will be returned to your handset.

TUV

INT

WXYZ

JKL

Page 20

To store a number in the memory from the redial list

• Press the SET button.

• Press the MEMORY button.

• Press a digit 0-9. This selects the

memory location under which you want the number to be stored. Display shows the memory location you have chosen.

• Press the OK ( ) button.

• Press the MEMORY button to

display the number you want from the redial list.

• Press the MEMORY or SET buttons under to scroll to the number you require.

• Press the OK ( ) button to confirm. You hear a confirmation beep.

• Press the RED PHONE button to return to standby.

0-9

If the memory location is empty, the display shows

—

. If there is a number stored already, that number will be displayed. If you do not want to change it, press the

OK ( )

button to confirm the number. Then press the

RED PHONE button to return to standby.

To store a number in the memory

The handset must be switched on.

• Press the SET button.

• Press the MEMORY button.

• Press a digit 0-9. This selects the

memory location under which you want the number stored. Display shows the memory location you have chosen.

• Press the OK ( ) button. Enter the phone number you want to store.

• Press the OK ( ) button to confirm. You hear a confirmation beep.

• If you want to store another number press the SET button.

• Press either the or arrow to move to a new memory location.

• Press OK ( ) enter your new number.

• Press the OK ( ) button. You hear a

confirmation beep.

• Press the RED PHONE button to return to standby.

0-9

Using the memory to store and dial numbers

Your Diverse 3016 Classic handset can store 10 phone numbers, each up to 22 digits long, which can then be speed dialled. Stored numbers can include settings made with the ✱and #buttons. You can also enter a Pause. (See page 44/45, ‘Using your Diverse 3016 Classic with a switchboard’.)

Please note

If you make a mistake entering a number, press the button to delete the last character.

You can exit any procedure at any time by pressing the

RED PHONE button.

Page 21

To speed dial a stored number

• Press the MEMORY button. Enter the

memory location of the number you want, or scroll through the list by pressing the buttons until display shows the number.

• Press the GREEN PHONE button to dial the number.

To delete an individual number from the memory

• Press the SET button.

• Press the MEMORY button.

• Scroll through to the number you

want to delete.

• Press the OK ( ) button. The telephone number flashes.

• Press the DELETE button. The number is deleted.

• Press OK ( )

you hear a confirmation

beep.

• You can store a new number or press RED PHONE button to return to standby.

To delete all memory numbers

• Press the SET button

• Press the 1 then 8 buttons.

• Press the OK ( ) button.

• Enter the handset PIN (original

setting 0000).

• Press the OK ( ).

• Press the 1 button.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to

return to standby.

TUV

Page 22

Using Caller Display

BT’s Caller Display

If you subscribe to Caller Display you can see who is calling you (on your display).

With BT’s Caller Display service, your Diverse base station receives caller information which is transmitted over the BT network.

If you are using the Classic handset, the screen shows the caller’s number (if it has been sent) when the phone rings.

With the Executive Handset, if you have stored a name to go with the number in your handset directory, the name will be displayed instead.

Information displayed via other UK networks

If you are connected to a different network, you will first have to subscribe to that network's Caller Display service. Call your network provider for more information.

Entering the date and time

This enables your handset to display the date and time calls have been received.

To set the date and time

All base station settings are made via the handset.

Setting the date

• Press the SET button.

• Press the 0 button.

• Press the 8 button.

• Press the OK ( ) button.

The current setting is displayed.

For example:

If you wish to reset the date

• Enter the current day in (dd/mm/yy).

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to

return to standby.

Setting the time

• Press the SET button.

• Press the 0 button.

• Press the 9 button.

• Press the OK ( ) button.

The current setting is displayed and the current input position flashes. (12 hour clock only).

Year

Month

Day

Warning

If the power fails you will have to reset the date and time.

WXYZ

TUV

08 20 10 99

Page 23

For example

If you wish to reset the time

• Enter the current time (hh/mm).

• Press 1 for AM or 2 for PM.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to

return to standby.

Using the Classic handset

When the phone rings, your caller’s number is displayed.

If the caller has withheld their number, the display shows _ _ _ __ _ _ _

EXT.

If you call from another handset, the display shows the handset number and INT.

The display shows the icon to indicate you have a new call in your Calls List.

Your callers details are stored in a calls list which holds the last 30 calls. When the list is full, new calls replace the oldest ones. You can display, scroll through and dial the numbers in the calls list at the touch of a button.

To view the calls list

• Press the SET button.

• Press the 2 button. The display quickly

lists the number of new and old calls.

Then it shows the number of the most recent caller, alternating with the date and time the call was received.

• Press the SET or MEMORY buttons to scroll through the calls list.

• Once you have viewed all your new calls in your calls list the icon will not be displayed.

Old call entries

New call entries

AM or PM

Minutes

Hours

Time

Date

This indicates that the call was answered when it was received. (When in “All Calls” Setting)

Number of calls if set as unanswered calls only or number of the entry for the “all calls” setting.

ABC

The date and time must be reset after a power cut or if the base station has been disconnected.

NB:

Calls that are ‘Witheld’, Unavailable or from Overseas are not stored in the calls list, as there is no telephone number sent via the network.

09 09-15

01 03

01 J 22.04 10-47

Page 24

To set the calls list to contain all calls or unanswered calls only

• Press the SET button.

• Press the 0 then the ✱button.

• Press the OK ( ) button. Display

shows 1 or 2 .

• Enter 1 if you want the calls list to contain details of unanswered calls only.

• Enter 2 if you want the calls list to contain details of all calls received.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to

return to standby.

To dial a number in the calls list

• Press the SET button.

• Press the 2 button. Display shows the

number of the most recent caller and alternates between showing the number and the time and day the call was received.

• Press the UP and DOWN arrows to scroll through the calls list. When the number you require is displayed.

• Press the OK ( ) button or the

GREEN PHONE button. The number

displayed is dialled.

To delete the calls list

• Press the SET button.

• Press the 3 then the #buttons.

• Press the OK ( ) button.

• Enter the base station PIN (original

setting 0000).

• Press the OK ( ) button.

• Press the 1 button.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to

return to standby.

To delete an individual number from the calls list

• Press the SET button.

• Press the 2 button. The display shows

the most recent caller and alternates between showing the number and the time and day the call was received.

• Press the UP and DOWN arrows to scroll through the calls list until the number you want to delete is displayed.

• Press the DELETE button and hold it until the number disappears. You hear a stuttered confirmation beep.

✱

ABC

DEF

Warning

Changing your calls list from one setting to the other will automatically delete any entries in the current calls list.

ABC

You can make the following calls list settings:

1= Only unanswered calls are

saved.

2= all incoming calls are saved to

the calls list (original setting).

ABC

Page 25

Please note

Deleting your own recorded Announcement will automatically reinstate the original pre-recorded message in its place. The pre-recorded message cannot be deleted.

Using your Diverse 3016 Classic answering machine

As soon as the base station has been connected, your answering machine is ready for use.

It comes with a pre-recorded message

“Sorry, there is nobody to take your call at the moment, so please leave your message after the tone”. You can use this

outgoing message or record your own. As well as recording incoming

messages, your Diverse 3016 lets you record memos for other users (see page 25).

You can skip backwards and forwards through your messages and memos and delete them individually or all together. You can operate your answering machine at the base station, or from a registered handset or from any external phone provided it is a TouchTone™ telephone.

You will need to set the date and time if you want your messages to be announced with the date and time each one was received. (See pages 19-20).

To switch the answering machine on and off

• Press the ON/OFF button. The machine is on when the button lights up.

• Press the ON/OFF button again to switch off. The button light goes off.

If you have messages that have not been played back, the light flashes intermittently.

Outgoing announcements

As an alternative to the pre-recorded message, you can record two different outgoing announcements of your own. You can also, if you wish, record a concluding announcement to warn callers that they have run out of time for leaving their message.

A typical concluding announcement is

“The maximum time allowed for your message has been reached. Thank you for calling”.

Page 26

Announcement only

This is a third outgoing message which enables you to leave a statement for callers but does not allow them to leave a message. A typical Announcement Only statement is: “Thank you for calling, please try again later”.

To select the announcement message

When you are selecting your announcement message, the answering machine can be on or off.

At the base station:

• Press the GREETING button. The voice tells you the current setting.

• Press the or buttons to switch to the next announcement. The voice announces the setting.

• Press the STOP button to confirm the setting.

Recording and selecting your outgoing message.

You can choose between the three different outgoing messages:

• Announcement 1 – allows callers to leave a message. Lets you add a concluding statement.

• Announcement 2 - allows callers to leave a message. Lets you add a concluding statement.

• Announcement Only – callers cannot leave a message. This option is also used with Call Director. See page 33.

Having three options makes it easy to change between announcements to suit your needs. For example, if you work from home, you could have Announcement 1 for office hours and Announcement 2 for evenings and weekends.

To adjust the base station loudspeaker volume

At the base station:

• Press the –button to lower the sound or the + button to increase volume.

• The volume setting is stored.

Please note

If you select Announcement only, the answering machine cannot be switched on. If already switched on, it switches itself off.

To record an announcement

Set the announcement you want to record as shown above. You can record an announcement with or without a concluding message.

At the base station:

• Press the GREETINGS button. The voice tells you the current setting.

• Press the RECORD button within 3 seconds. Your handset rings.

At the handset:

• Press the GREEN PHONE button. The voice says “Recording announcement” and you will hear a beep to indicate that you can start recording.

• Record your announcement through the handset.

Skip

Stop

Record

Skip

Page 27

Either:

• Press the RED PHONE button to stop recording. Your recording is played back.

Or if you want to add a concluding statement

• Press the STOP button on the base station. The voice says “Recording concluding announcement”.

• Speak your concluding announcement through the handset.

• Press the STOP button on the base station to stop recording. Your outgoing messages are played back.

To hear your outgoing messages

You can play back your outgoing announcements at any time.

At the base station:

• Press the GREETING button. The current setting is announced.

• Press the PLAY button. Your outgoing message is played back.

To delete an outgoing message

At the base station:

• Press the GREETING button. The voice tells you the current setting.

• Press the or buttons to select the announcement you wish to delete.

• Press the DELETE button to delete the announcement.

Recording times

The total recording time available on your Diverse 3016 answering machine is 15 minutes.

Maximum message length for incoming and outgoing messages is 2 minutes 50 seconds.

Recording stops automatically if a pause of longer than 2 seconds is detected.

Please note

If you delete your Announcement Only message, your answering machine cannot be switched on until you either record a new one or set one of the other outgoing messages.

If you delete your own recorded Announcement 1 or 2, the pre-recorded message is automatically reinstated.

Mains power failure

If the mains power fails, your outgoing messages, recorded messages and memos will be saved. However, you will need to reset the time and date.

In the event of any mains power interruption, you must unplug your Diverse 3016 telephone line cord from the wall socket, otherwise your other telephones will not ring. Once power has been restored, plug your Diverse 3016 cord back into the telephone wall socket.

Stop

Skip

Delete

Play

Skip

Page 28

To play back your messages from the base station

When you have new messages the

ON/OFF button flashes to indicate you

have new messages. Your handset display also shows the following symbols

NB. The is only shown if the calls list is set to “Answer all calls.”

• Press the PLAY button. Your new messages are played first, followed by any old messages.

During playback you have a number of options available:

• Press the –or + buttons to adjust the volume.

• Press the STOP button to stop or pause playback. Press again to resume.

• Press the button to skip back to the beginning of the message. Or press it twice to skip to the previous message.

• Press the to skip forward to the next message. Or press again to skip to following messages.

• Press the RECORD button to mark a message as “new”, ie, unplayed.

• Press the STOP button twice to end playback.

To delete individual messages

You can delete individual messages as required.

• Press the PLAY button to begin playback.

• Press the DELETE button during the message you want to delete.

• The message is deleted.

To delete all messages

You can also delete all your messages when your answering machine is in standby:

• Press the DELETE button.

• Press the button within 6 seconds. The voice says “Press skip back to confirm.”

Either

• Press the button again to confirm. Your messages are deleted.

• Cancel deletion by pressing the

STOP button. Your answering machine

returns to standby and your messages are saved.

To record a memo from the base station

You can use the handset to record a memo message for other people using your Diverse 3016.

• Press the RECORD button. The handset rings.

• Press the GREEN PHONE button and record your memo after the beep.

• To stop recording, either press the

STOP button at the base or the RED PHONE

button on the handset.

Recording will stop automatically if you pause for longer than 8 seconds when recording your memo.

Skip

Stop

Record

Stop

Skip

Stop

Delete

Skip

Delete

Play

Please note

You must play your messages before you are able to delete them.

Skip

Page 29

Operating your answering machine from a Diverse handset

You can use any handset registered to the Diverse 3016 base station.

To switch the answering machine on and off

• Press the INT then the 9 button. The ON/OFF button flashes at the base station to show the signal has been received.

• Press the 8 button to switch on, press it again to switch off.

• Press the RED PHONE button to return the handset to standby.

To select the outgoing announcement

• Press INT, then 9 then the 7 button. The voice tells you the current outgoing announcement.

• Press the 3 button to switch to the next announcement.

• Press the 1 button to go back to the previous announcement.

• Press the 5 button to confirm the setting.

• Press the RED PHONE button to return the handset to standby.

To record an outgoing announcement

• Press INT, then 9, then the 7 button. The voice tells you the current outgoing announcement.

• Press the 6 button to start recording announcement.

• Press the 5 button to record a concluding announcement if desired.

• Press the 5 button again to stop recording.

• Press the RED PHONE button to return the handset to standby.

If you do not want to record a concluding announcement, you must press the

5 button twice to stop recording.

To play back an announcement

• Press INT, then 9, then the 7 button. The voice tells you the current outgoing announcement.

• Press the 2 button to play back the announcement.

• Press the RED PHONE button to return the handset to standby.

To delete an announcement

• Press INT, then 9, then the 7 button. The voice tells you the current outgoing announcement.

• Press the 0 button to delete the announcement. The pre-recorded announcement will be reinstated.

• Press the RED PHONE button to return the handset to standby.

INT

WXYZ

TUV

INT

WXYZ

PQRS

DEF

JKL

INT

WXYZ

PQRS

MNO

JKL

INT

WXYZ

PQRS

ABC

INT

WXYZ

PQRS

Page 30

To play back your messages

If there are new messages, the ON/OFF button on the base station flashes and

appears in your handset display.

NB. The is only shown if the calls list is set to “Answer all calls.”

• Press the INT button then the 9 button. The voice announces the number of new and old messages. The number of new and old messages are displayed on the screen.

• Press the 2 button to play your messages.

To skip forwards and backwards during playback

• Press the 3 button to skip to the next message.

• Press the 1 button to play the current message again.

• To move back several messages, press the 1 button repeatedly.

To pause during playback

• Press the 5 button. Playback is paused.

• To continue playback, press the 2 button.

Old messages.

New messages.

To stop playback

• Press the 5 button twice.

To return the handset to standby

• Press the RED PHONE button.

To save the current messages as “new”

This means it will be played with other new messages, next time you or another person plays back the messages.

• Press the INT button, then the 9 button.

• Press the 2 button, your messages are played.

• If necessary press the 3 button to skip to the next message or the 1 button to skip back to the start of the current or previous messages.

• Press the ✱button. The message is saved as a new message. Voice announces “message is marked as new.”

• Press the RED PHONE button to return the handset to standby.

To delete individual messages

• Press the INT button, then the 9 button.

• Press the 2 button, your messages are played.

• If necessary press the 3 button to skip to the next message or the 1 button to skip back to the start of the current or previous messages.

INT

WXYZ

ABC

DEF

JKL5JKL

ABC

INT

WXYZ

ABC

DEF

✱

INT

WXYZ

ABC

DEF

04 01

Page 31

• To delete the current message, press the 0 button. Voice announces “message deleted.”

• Press the RED PHONE button to return the handset to standby.

To delete all messages

• Press the INT button, then the 9 button.

• Press the 0 button. The voice says, “Press skip back to confirm”.

• Press the 1 button within 6 seconds. All messages are deleted.

• Press the RED PHONE button to return the handset to standby.

To record a memo

• Press the INT button then the 9 button.

• Press the 6 button to start recording. The voice says “Recording memo”. Speak your memo after the beep.

• To stop recording, press the 5 button or the RED PHONE button.

Using message playback with Caller Display

If you have a Caller Display service, your phone can display the number of each person who has called, whether they have left a message or not.

To play messages using the screen keys

You can use the buttons under the screen prompts to skip forward and back through your messages.

• Press the INT button, then the 9 button. Display shows the number of new messages and old messages stored on your answering machine.

• Press the 2 button. The first new message is played. The caller’s number (if available) and the date and time of the call are show alternately on the display.

• Press the SET button to play the current message again, or press it twice to play the previous message.

• Press the MEMORY button to skip to the next message.

• To dial the number displayed on the screen, press the GREEN

PHONE

button.

The number is dialled.

• To delete the display, press the

DELETE button.

• Press the RED PHONE to return the handset to standby.

Old messages.

New messages.

INT

WXYZ

INT

WXYZ

ABC

INT

WXYZ

MNO

JKL

04 01

Page 32

Call screening at the base station

When the answering machine is switched on, you can hear incoming calls over the loudspeaker and decide whether to answer them or let your Diverse 3016 take the message.

Please note that when your Diverse 3016 answers a call, you do not hear your outgoing message over the loudspeaker.

To speak to your caller

• Press the GREEN PHONE button on your handset. The answering machine will stop recording.

To switch call screening on and off

You can prevent incoming callers messages from being broadcast over the loudspeaker.

The standard setting is ON, so that incoming messages can be monitored.

• Press the SET button, then the 9 button.

• Press the 4 button, then the OK ( ) button.

• Press the 0 to switch the setting OFF.

• Press the 1 button to switch the setting ON.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to return to standby.

WXYZ

GHI

Additional features for your answering machine

To adjust the number of rings before incoming calls are answered

You can select the number of rings from 1-9, before incoming calls are answered when your machine is switched on. Or you can press 0 to select Time Saver (see below) The standard setting is 4.

• Press the SET button, then the 9 button.

• Press the 0 button, then the OK ( ) button.

• Press a button between 1-9 to set the number of rings you want. (0 = Time Saver)

• Press the OK ( ) button to confirm.

• Press the RED PHONE buttons to return the handset to standby.

Time saver

Time saver is useful if you ring in from another phone to see if you have any new messages.

If you have new messages your Diverse 3016 will answer after 2 rings. If you do not have any new messages, it will not answer until 4 rings. This enables you to hang up before you are connected, saving you time and money.

WXYZ

1-9

Page 33

To adjust the time allowed for recording messages

The standard setting is 120 seconds.

• Press the SET button, then the 9 button.

• Press the 1 button, then the OK ( ) button.

Select the message length:

• 30 seconds – Press the 1 button

• 60 seconds – Press the 2 button

• 120 seconds – Press the 3 button

• No time limit – Press the 4 button.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to return to standby.

To pause after message playback

You can set your machine to pause after playback of each message, giving you time to take notes. This means that to play the next message, you must press the PLAY button at the base station or

2 at the handset.

The standard setting is OFF.

• Press the SET button, then the 9 button.

• Press the 2 button, then the OK ( ) button.

• Press the 1 button to switch the pause setting ON.

• Press the 0 button to switch the pause setting OFF.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to return to standby.

WXYZ

To set each message to have a time announcement

The time and date must be set for this to work, see page 19. Once it has been set, you can choose to switch the time and date announcement on and off.

The standard setting is ON.

• Press the SET button, then the 9 button.

• Press the 3 button, then the OK ( ) button.

• Press the 0 to switch the time announcement setting OFF.

• Press the 1 button to switch the time announcement ON.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to return to standby.

ABC

WXYZ

DEF

WXYZ

Page 34

Remote access

Operating the answering machine from an outside phone (Touchtone™phone).

Keeping your messages private when calling from another phone

Please note that when calling from another phone, you will need to enter your 4-digit base station PIN before you can hear your messages or change the settings. This is a security measure to prevent others from unauthorised access to your messages.

You MUST change the base station PIN from

0000. Keep a record of the new number in

the box provided at the front of this user guide. For instructions on how to change the Diverese 3016 Classic base station PIN code refer to page 34.

To switch on your answering machine from another external telephone

If you go out and forget to switch your answering machine on, you can switch it on from another phone.

• Dial your number.

• Let the phone ring. After 17 rings, your Diverse 3016 will automatically answer the call. The voice says “Please enter your PIN code”.

• Press the #button. Then Enter your 4-digit base station PIN. The answering machine is switched on.

Remote access from another external

Touchtone

telephone

• Dial your number. You hear your announcement.

• Press the #button.

• Enter your 4-digit base station PIN.

The voice announces in the following order:

Number of messages.

Which announcement message is set.

Answering machine status, ON or OFF.

Remaining recording time left.

Whether the time and date has been set.

Menu for operating the machine.

• Press the #to skip these announcements.

• Press the 2 button to play messages.

• Press 1 to skip backwards.

• Press the 3 button to skip forwards.

• Press the 0 button, then the 1 button to delete the current message.

• Press the ✱button, then the 2 button to play back new messages only.

ABC

DEF

✱

Page 35

Remote access quick guide

From the Diverse handset:

• Press the INT button.

• Press the 9 button.

ABC

DEF

GHI

JKL6MNO

PQRS

TUV9WXYZ

✱

RCL

PWR

a A

Memo Announcement message Announce over the loudspeaker Help

Announcement 1 Announcement 2 Announcement only

Message Announcement Help

Play new messages Mark message “new” Help

Skip backwards

Play all messages

Skip forwards Gives dial tone (Caller Display

customers see separate user guide for more information)

Stop

Record

Announcement currently set

Answering machine on/off

Set announcement

Delete

New

Status/help

✱

From an external telephone:

• Dial your phone number.

• Press the #button.

• Enter your base

station PIN code.

Page 36

Using the Call Director

If you have more than one handset registered to your 3016 base station, the Call Director enables a caller to ring a specific handset.

When the Call Director is switched on, your callers will hear your announcement telling them to dial the internal number for the handset they want. A typical announcement could be: “Thank you for

calling. Dial 1 for Paul, dial 2 for Jane, dial 3 for John. Or press the star button to call all of us”.

When your caller dials the handset number given, only that handset will ring.

If the handset is not answered after several rings, then all handsets will ring.

If the answering machine is also switched on and the call is not answered, your caller will hear the outgoing message you have selected to be played and then be able to leave a message.

To set the Call Director

• Press the SET button.

• Press the 3, then the 4 buttons.

• Press the OK ( ) button.

• Enter the base station PIN (original setting 0000).

• Press the OK ( ) button.

• Press the 3 button. This activates the Call Director function.

• Press OK ( ) to confirm.

• Press the RED PHONE button to return to standby.

To pick up a call from another handset

If a call is not answered at the handset which has been dialled, you can take the call from another handset.

• Press the GREEN PHONE button.

• Press the SET then R buttons. You can now talk to the caller.

Please note

Your answering machine will play the outgoing message you have set providing it is Announcement 1 or Announcement 2. If ‘announcement only’ is set, the answering machine will not answer the call.

If you do not record your own announcement telling callers which handset number to dial, they will hear the pre- recorded message “Please call subscriber”.

DEF

GHI

DEF

Page 37

Base station and handset PIN

As a digital phone system, your Diverse 3016 Classic provides excellent security against others ‘listening in’ to your calls. You can also prevent unauthorised use of the handset(s). To do this you need to know the PIN numbers.

The standard setting for both the base station PIN and handset PIN is 0000. If you do not wish to change either, you can use this number for all code and PIN related functions. Please be aware that anyone with access to the base station PIN (and this user guide) has the potential to change system settings.

If you change your handset PIN, keep a record of the new number in the box provided at the front of this user guide.

To change the Diverse 3016 Classic base station PIN code

This protects your settings and helps prevent unauthorised handsets using your system.

The standard setting for the Base station PIN code is 0000. You can change this to any 4-digit number.

• Press the SET button.

• Press the 0, then the 7 buttons.

• Press the OK ( ) button.

• Enter the current base station PIN (original setting 0000).

• Press the OK ( ) button.

• Enter the new four digit code.

• Enter the new code again.

• Press the OK ( ) button to confirm. You hear a confirmation beep. The new code is stored.

• Press the RED PHONE button to return to standby.

PQRS

You can press the RED PHONE button at any time during these steps to quit the procedure.

For extra security we recommend you change your base station and handset PIN numbers.

Telephone Security

Your Diverse 3016 Classic gives you a variety of ways to prevent unauthorised use of the phone or handset.

Page 38

To change the handset PIN (personal identification number)

The PIN on your handset protects functions and settings from unauthorised access.

A handset PIN is necessary in order to:

– reset the memory – reset to the original settings.

Handset power must be switched to ON.

• Press the SET button.

• Press the 1 then the 2 buttons.

• Press the OK ( ) button. Display shows 12 PIN _ _ _ _

• Enter the current handset PIN (original setting 0000).

• Press the OK ( ) button.

• Enter the new four digit PIN.

• Enter the new PIN again.

• Press the OK ( ) button to confirm. You hear a confirmation beep. The new PIN is stored.

• Press the RED PHONE button to return to standby.

ABC

Caution

Do not forget your base station PIN or handset PIN. Special, expert help is required if you forget the PIN code. Please contact the Diverse Helpline on

08457 908070. Calls are charged at local rates. You may write down the base station PIN code and your handset PIN in the space provided in the front of this book. Note that these numbers should be kept safe.

To switch the handset lock on and off

You can prevent an individual handset from being used to make all calls except for 999 and 112 emergency services.

You can still receive incoming calls. When the phone rings, press the GREEN

PHONE

button as normal.

• Press the SET button.

• Press the 1 button.

• Press the 1 button again.

• Press the OK ( ) button.

• Enter the handset PIN (original setting 0000).

• Press the OK ( ) button.

• Press the 1 button to switch the telephone handset lock ON.

• Press the 0 button to switch the telephone handset lock OFF.

• Press the OK ( ) button to confirm the setting.

• Press the RED PHONE button to return to standby.

Page 39

To switch the base station lock on and off

You can prevent all external calls via the base station by locking it. Only 999, 112 emergency services and stored additional emergency numbers can be dialled (see page 37).

You can still receive incoming calls. When the phone rings, press the GREEN

PHONE

button as normal.

• Press the SET button.

• Press the 0 button twice.

• Press the OK ( ) button.

• Enter the base station PIN (original setting 0000).

• Press the OK ( ) button.

• Press the 2 button to switch the base station lock ON.

• Press the 0 button to switch the base station lock OFF.

• Press the OK ( ) button.

• Press the RED PHONE button to return to standby.

ABC

To switch external dialling off and on

You can prevent any registered handset from making external calls. The handset can still be used for:

– making internal calls – receiving external calls – dialling 999 and 112 emergency

services numbers

– dialling ‘additional emergency’

numbers which have been stored (see page 37).

• Press the SET button.

• Press the 3 button.

• Press the 0 button.

• Press the OK ( ) button.

• Enter the base station PIN (original

setting 0000).

• Press the OK ( ) button. Display shows the numbers of all handsets registered to the base station (e.g. 1-6).

• Enter the number of the handset you want to disable.

• Press the 0 button to stop the handset from making external calls.

• Press the 2 button to allow the handset to make external calls again.

• Press the OK ( ) button to confirm the setting.

• Press the RED PHONE button to return to standby.

DEF

ABC

1-6

Page 40

Emergency numbers

Storing your own additional emergency numbers

Before call barring has been set, you can add up to four additional emergency numbers, each up to 16 digits long. For example, the doctor’s number, your partner’s mobile phone or other family number. You can do this from any handset registered to the base station. Emergency services (e.g. 999, 112 ) and special numbers can be dialled even if the telephone is locked. (Nb. this does

not apply if connected to a switchboard and call barring is set

To store, change and delete additional emergency numbers

• Press the SET button.

• Press the 0, then the 2 buttons.

• Press the OK ( ) button.

• Enter the base station PIN (original setting 0000).

• Press the OK ( ) button. Display shows:

• Press the MEMORY button if necessary to scroll to the location you want (i.e. 1-4).

• Press the

OK ( ) button.

• Enter the special number you want.

• Press the button to delete digits.

ABC

1-4

My additional emergency numbers are

999 and 112 emergency services

numbers are not affected by any call barring setting. You will still be able to dial them. (Nb. this does not apply to

switchboards

Call barring and Call enabling

You can bar specific numbers, e.g. all international calls by barring the international dial code 00.

Enabling

You can also specifically set a handset so that it can only dial certain numbers.

Call barring affects all handsets registered to the base station.

If a barred number is dialled, the phone hangs up automatically and the barred number is displayed.

Blank or call number.

Memory location (1-4).

Function number entered previously.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to return to standby.

02 1

Page 41

• Press the OK ( ) button.

• Enter the number you want to bar, enable or change. Press the button to delete digits.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to return to standby.

To switch call barring/call enabling on and off

Once you have set the numbers you want, you can then switch call barring/enabling on or off at any time (see below). You can do this from any handset registered to the base station.

• Press the SET button.

• Press the 0 button twice.

• Press the OK ( ) button.

• Enter the base station PIN (original setting 0000).

• Press the OK ( ) button.

• Press 1 to bar the numbers you have

stored.

3 to enable handsets to dial

only the numbers stored

0 to switch call barring/call

enabling off.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to return to standby.

You can store up to five numbers as either barred or specifically enabled phone numbers. These can be pre-fix numbers, eg 00 for all international calls.

Incoming calls are not affected.

Emergency Services 999 and 112 calls can be made at all times.

NOTE:

The barred or enabled numbers must be switched on before you can use. See below.

DEF

Directory for barred/enabled numbers

To: Bar numbers.

Enable handsets to call only specified numbers.

Create a memory list.

• Press the SET button.

• Press the 0 then the 1 buttons.

• Press the OK ( ) button.

• Enter the base station PIN (original setting 0000).

• Press the OK ( ) button. Display shows the first location.

• Press the MEMORY button if necessary to scroll to the location you want 1-5.

1-5

Blank.

Memory location (1-5).

Function number entered previously.

From switchboards you can dial: – The access code (

9) followed by 112.

Or –

R then 112.

Warning

You cannot dial 9 999 or R 999 from behind a switchboard when call barring is set.

01 1

Page 42

To adjust the melody of the handset ringer

There are 10 levels.

• Press the SET button.

• Press the 6 button. You hear the current melody.

• Press a button 0-9 until you hear the melody you want.

• Press the OK ( ) button to confirm.

Adjusting the ear piece volume

The volume of received calls can be set to three different levels, ranging from normal to loud. (Ear piece volume can also be adjusted during a call.)

To set the volume:

• Press the SET button.

• Press the 1 then the 0 buttons.

• Press the OK ( ) button. The current setting is displayed.

• Press 1 for normal volume.

• Press 2 for louder.

• Press 3 for loudest.

• Press the OK ( ) button.

• Press the RED PHONE button to return to standby (do not press this button during a call).

MNO

0-9

1-3

Additional features

Your Diverse 3016 Classic has many useful features which can be programmed to best suit the way you wish to use your phone.

Adjusting volumes and tones

It is possible to set and adjust the various tones emitted by your Diverse 3016 Classic base station and your handset.

To adjust the ringer volume in the handset

You can choose from 5 levels or the ‘crescendo' ring that increases in volume.

• Press the SET button.

• Press the 5 button. You will hear the current ringer volume.

• Use the keypad to enter the setting you want: Volume =1-5 (1 is the lowest). Crescendo = 6.

• Press the OK ( ) button to confirm.

JKL

1-6

Page 43

To switch the confirmation tones on and off

Whenever you confirm a new setting, your handset gives a long confirmation beep. You can switch these beeps on and off.

• Press the SET button.

• Press the 1, then the 3 buttons.

• Press the OK ( ) button.

• Press 0 to switch the tones off.

• Press 1 to switch the tones on.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to return to standby.

To switch the handset button beeps on and off

Whenever you press a button on the phone you hear a beep. You can switch these beeps on and off.

• Press the SET button.

• Press the 1, then the 4 buttons.

• Press the OK ( ) button.

• Press 0 to switch the beeps off.

• Press 1 to switch the beeps on.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to return to standby.

To adjust the ringer volume in the base station

You can choose the ‘crescendo’ ring that gradually increases in volume, plus 5 additional levels: 1 = lowest; 5 = loudest; and 0 is off.

• Press the SET button.

• Press the 0 button.

• Press the 5 button.

• Press the OK ( ) button. The ringer sounds and the current setting is displayed.

• Use the keypad to enter the setting you want: Volume =1-5 (1 is the lowest). Crescendo = 6. Off = 0.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to return to standby.

To adjust the melody of the base ringer

There are 10 levels.

• Press the SET button.

• Press the 0 button.

• Press the 6 button.

• Press the OK ( ) button. You hear the current melody and the display shows the current setting.

• Press a button 0-9 until you hear the melody you want.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to return to standby.

JKL

0-6

MNO

0-9

GHI

DEF

Page 44

To switch music on hold on or off

When you have a caller on hold you can choose to let that person listen to music while they are waiting for you to return to them.

• Press the SET button.

• Press the 4 button.

• Press the 3 button.

• Press the OK ( ) button.

• Enter the base station PIN (original setting 0000).

• Press the OK ( ) button.

• Press the 1 button to switch the music ON.

• Press the 0 button to switch the music OFF.

• Press the OK ( ) button to confirm the setting.

• Press the RED PHONE button to return to standby.

To switch the battery warning beep on and off

When the batteries are low, you will hear a warning beep. You can turn this beep on and off.

• Press the SET button.

• Press the 1, then the 5 buttons.

• Press the OK ( ) button.

• Press 0 to switch the beep off.

• Press 1 to switch the beep on.

• Press 2 to hear the warning beep only during a call.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to return to standby.

GHI

DEF

To switch the base station number in the handset display on and off

When set up, the currently active base station is displayed when the handset is in standby, eg –1–. This can be useful if you are using more than one base station.

• Press the SET button.

• Press the 1, then the 6 buttons.

• Press the OK ( ) button.

• Press 0 to switch the base station display off.

• Press 1 to switch the base station display on.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to return to standby.

To switch auto talk on and off

When the handset is slotted into the base station, you can answer a call just by picking up the handset. If you switch this setting off, you will always have to press the GREEN PHONE button to answer a call.

• Press the SET button.

• Press the 1, then the 7 buttons.

• Press the OK ( ) button.

• Press 0 to switch auto talk off.

• Press 1 to switch auto talk on.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to return to standby.

JKL

ABC

MNO

PQRS

Page 45

This will reset:

Ringer volume 5 Ring tone 1 Switch base lock, and

disable/enable call numbers OFF.

Number for disabling/enabling DELETED

Stored emergency numbers DELETED

Dialling mode DTMF Pause after picking up line/dial-out code 3 seconds Calls list Answer all calls Answering Greeting reset to

machine preset recording message

It will also delete the caller display list.

To reset your Diverse 3016 Classic base station to the original settings

• Press the SET button.

• Press the 3 then the #buttons.

• Press the OK ( ) button.

• Enter the base station PIN (original setting 0000).

• Press the OK ( ) button.

• Press the 0 button.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to return to standby.

This will NOT reset: – The base station PIN. – Handset registration settings.

DEF

This will reset:

– Handset earpiece volume to 1. – Auto green phone to ON. – Button beeps to ON. – Battery warning beep to ON. – Confirmation beep to ON. – Base station on-screen

display to OFF. – Handset ringer volume to 5. – Handset ringer tone 1. – Ring priority OFF.

It will delete:

– Numbers stored in the speed dial

memory. – Numbers in the redial memory.

To reset the handset to its original settings

• Press the SET button.

• Press the 1 then the 8 buttons.

• Press the OK ( ) button.

• Enter the handset PIN (original setting 0000).

• Press the OK ( ) button.

• Press the 0 button.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to return to standby.

This will NOT reset: – The handset PIN. – Registration to the base station.

TUV

Page 46

Call allocation

If you have registered additional handsets with your Diverse 3016 Classic base station you can specify the way you wish the phones to ring.

Group ringing

Your Diverse 3016 Classic will ring all handsets registered to its base whenever there is an incoming call. This is called group ringing.

Ring priority

Your Diverse 3016 Classic can be set so that an incoming call will ring first at a preferred handset. If there is no answer, the call will revert to all other handsets. This is called ring priority. Your Diverse 3016 Classic is preset for group ringing.

To set which handset will receive ring priority

Once you have set your Diverse 3016 Classic to ring priority, you can select the handset you want to ring first.

The handset registered with the base station as 1, is automatically the priority handset and will ring first unless you specify another handset.

• Press the SET button.

• Press the 3 button twice.

• Press the OK ( ) button.

• Enter the base station PIN (original setting 0000).

• Press the OK ( ) button.

• Enter the number of handset you want to ring first, e.g. 1-6

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to return to standby.

DEF

1-6

To set the number of rings on ring priority

You can specify the number of rings your selected handset can have before an incoming call reverts to all available handsets.

• Press the SET button.

• Press the 3, then the 4 buttons.

• Press the OK ( ) button.

• Enter the base station PIN (original setting 0000).

• Press the OK ( ) button.

• Press a number button between 2-9 to set the number of rings you want.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to return to standby.

GHI

DEF

2-9

To change between ring priority and group ringing

• Press the SET button.

• Press the 3, then the 2 buttons.

• Press the OK ( ) button.

• Enter the base station PIN (original setting 0000).

• Press the OK ( ) button.

• Press the 1 button to set group ringing.

• Press the 2 button to set ring priority.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to return to standby.

ABC

DEF

ABC

Page 47

Using your Diverse 3016 Classic with a switchboard

Your Diverse 3016 Classic can be connected to compatible switchboards. If in doubt please contact your switchboard supplier.

Setting to Tone or Pulse dialling

Your Diverse 3016 Classic is pre-set to TONE dialling – you will hear a tone beep each time you dial a number. Tone dialling is suitable for all modern digital exchanges. If you cannot make a call with TONE dialling, you may need to switch to PULSE dialling.

To set PULSE dialling

• Press the SET button.

• Press the 3 then 5 buttons.

• Press the OK ( ) button.

• Enter the current base station PIN (original setting 0000).

• Press the OK ( ) button.

• Press the 4 button.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to return to standby.

To re-set to TONE dialling

• Press the SET button.

• Press the 3, then 5 buttons.

• Press the OK ( ) button.

• Enter the current base station PIN (original setting 0000).

• Press the OK ( ) button.

• Press the 1 button to set Tone with fixed flash time.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to return to standby.

Entering access codes

When connected to a switchboard, an access code must be dialled to get an outside line on your Diverse 3016 Classic.

The dial out code must be entered whenever you are storing numbers in your Diverse 3016 Classic’s memory, eg, speed dial numbers, additional emergency numbers (when using call barring), and network provider prefix numbers.

DEF

JKL

GHI

DEF

JKL

NOTE:

While you are in pulse dialling it is possible to send tone signals (e.g. electronic banking) by pressing the button. When you finish the call you automatically revert to pulse dialling.

✱

Warning

If call barring is set you can only dial 9 112 or R 112 in an emergency, and not

9 999 or R 999.See page 38.

Page 48

To set the access pause

You can change the length of a pause before the dial tone commences. The standard setting is for a three second pause.

• Press the SET button.

• Press the 4, then the 1 buttons.

• Press the OK ( ) button.

• Enter the base station PIN (original setting 0000).

• Press the OK ( ) button.

• Enter the length of pause required by your switchboard:

1 for 1 second. 2 for 2 seconds. 3 for 3 seconds. 4 for 6 seconds.

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to return to standby.

GHI

1-4

To insert an access code

This means the access code will be automatically dialled before any number stored in the Caller Display calls list.

• Press the SET button.

• Press the 4, then the 0 buttons.

• Press the OK ( ) button.

• Enter the base station PIN (original setting 0000).

• Press the OK ( ) button.

• Enter the access code for your switchboard (this can be up to 3 digits).

• Press the OK ( ) button to confirm.

• Press the RED PHONE button to return to standby.

GHI

Page 49

• Press the OK ( ) button. The flashes.

At the base station:

• Press and hold down the button on the base station (for about 10 seconds) until you hear the tone.

At the handset:

Display shows the handset numbers available, eg – 2, 3, 4, 5, 6. N.B. There is a small delay before these numbers are displayed on the screen.

Select and enter one of these numbers. This is now the handset’s internal number and it is registered with the base station. The stops flashing

Registering a new Diverse 3000 Handset with the base station

Up to six handsets can be registered and operated from the Diverse 3016 Classic base station. The system allows you to make internal intercom calls between two handsets while a third is making an external call.

Each additional handset you purchase must be registered at the base station.

If you are registering a Diverse 3000 Executive Handset follow the instructions in the Diverse 3000 Executive Handset user guide.

To register a Diverse Classic 3000 handset

At the handset:

• Press the SET button.

• Press the INT button.

• Press the ✱ button. The base station

numbers are displayed.

• Enter the number of the base station you want 1-4. (Enter 1 for the base station 1 when registering for the first time. When registering the handset at additional base stations, enter 2, 3 or 4 as necessary.)

• Press the OK ( ) button.

• Enter the base station PIN (original setting 0000).

1-4

INT

✱

Page 50

If you are experiencing problems, please call the Diverse Helpline on

08457 908070.

To de-register a handset

At the handset:

• Press the SET button.

• Press the 3 button.

• Press the 6 button.

• Press the OK ( ) button.

• Enter the base station PIN (original setting 0000).

• Press the OK ( ) button.

• Enter the number of the handset to be de-registered e.g. 1-6 (number is deleted).

• Press the OK ( ) button to confirm.

• Press the RED PHONE button.

MNO

1-6

DEF

NOTE:

Additional handsets can only be deregistered from the base station that they are locked onto at the time.

Page 51

Using multiple base stations and handsets

When the handset has been registered at two or more base stations (see ‘To register a handset’ page 46), you can choose between three options:

You can use up to six handsets on each Diverse base station and up to four base stations with your Diverse handset.

The handset supplied with your first base station is already registered as handset 1 and your first base station is base station 1.

It is possible to build your Diverse 3016 Classic into a much larger phone system with the addition of up to 3 extra base stations.

When planning to use a handset at more than one base station, it is recommended that you:

• Assign a number to each base station, from 1 to 4.

• Number each handset (1 to 6) registered at each base station.

• Register the handsets at base station 2 (and 3 and 4 if used) in the same order as used for base station 1.

• Activate the display of the base station numbers on each handset, as shown on the next page.

Using multiple base stations and handsets

If you move out of range of the displayed base station, and within range of another base station, your radio link will be automatically set up (provided your handset has been registered with the new base station.) If, however, you move out of range of the displayed base station, and within range of another base station during a call you will lose your call connection.

This procedure may vary if you are linking to a Diverse 2-Line or Diverse ISDN. Please refer to the user guides for these base stations for the correct procedure.

The handset display shows you if the handset is located within range of a registered base station. If the symbol flashes continuously, it means the handset is not within range of a registered base station. If the symbol is not f lashing, you are in range.

Page 52

• Press the OK ( ) button.

• Press the RED PHONE button to return to standby.

3. To set your handset to fixed base

selection

This setting prevents your handset from linking up with any base station other than the one you have set.

• Press the SET button.

• Press the INT button.

• Enter the fixed base station number once, eg, 1.

• Press the OK ( ) button.

• Press the RED PHONE button to return to standby.

2. To set your handset to priority base station selection

This setting tells your handset to search for a specified base signal for 30 seconds. If the signal cannot be found, the handset reverts to automatic selection of the base with the best signal. This setting is recommended where there is an overlap between two or three base stations.

• Press the SET button.

• Press the INT button.

• Enter the priority base station number twice, eg. 1, 1.

Please note that you cannot move between base stations whilst a call is in progress. If you attempt to do so, your will lose your connection.

1. Set your handset to automatic base

selection

Your handset is pre-set to automatic base selection.

If you are moving around, and likely to lose contact with your base station, your handset can be made to automatically switch to the best available base station. This means that if you are in an area where the signals of two base stations overlap, your handset will select the strongest signal.

• Press the SET button.

• Press the INT button.

• Press 0 to set automatic base selection.

• Press the OK ( ) button.

• Press the RED PHONE button to return to standby.

INT0INT

INT

If your handset is taken out of range, switch it off, move back into base station range, and then switch on again. This will speed up re-registration to the base signal.

If you are in an area where base station signals overlap it is best to specify the base/ telephone line you operate through. In this case you change automatic base selection to manual selection (with an automatic search default), see opposite.

Page 53

Maintenance

General cleaning

Service

Within the warranty period

If you experience a problem with your Diverse 3016 Classic base station or handset you should contact the Diverse Helpline on 08457 908070. Calls are charged at local rates. If the problem is not remedied, you will be advised to contact your original point of purchase.

Some suppliers offer extended warranty schemes for cover outside the initial 12-month period. Please ask them for details.

Please note that consumables (e.g. batteries) are not covered by the 12 month warranty.

Outside the warranty period

If your Diverse 3016 Classic needs repair after the warranty period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you call the Diverse Helpline on

08457 908070 and ask for details of our

recommended repair agents.

If you have to return your Diverse 3016 Classic

Pack the base station and handset securely, preferably in the original packing. All parts must be returned, including line cords, power supply unit and original batteries. We cannot take responsibility for goods damaged in transit.

Page 54

Help

Your Diverse 3016 Classic has been designed to be easy to use. If you should experience a problem, please check the following points.

Emergency calls

The emergency services can be contacted in the UK by dialling

999, or 112 in any country that is a member of the European Community.

If your Diverse 3016 Classic is connected to a switchboard, you may have to dial access number

9 or R bef ore 112 or 999 to

contact the emergency services. (See page

38). Some switchboards cannot dial out during a power failure.

Under ideal conditions, the handset batteries should give about 7 hours green phonetime or 60 hours standby on a single charge. However, new NiCad batteries do not reach their full capacity until they have been in normal use for several days.

Battery performance

Fully charged batteries do not indicate full power when put into a handset

When you replace handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.

Use only AA size, approved rechargeable batteries in the handset. Any other types may cause irreparable damage.

Never use conventional alkaline batteries

For a list of approved batteries, see page 8. Batteries are available from the Diverse Helpline on

08457 908070 or your local

BT shop.

Do not immerse batteries in water or throw them into f ire, or dispose of them with ordinary domestic refuse. To charge the batteries place the handset on its base station.

Replacing handset batteries

After a time, you may find that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing.

Nb. 9 999 or R 999 cannot be dialled from behind a switchboard when call barring is set.

Page 55

BT accepts no responsibility for damage caused to your Diverse 3016 Classic handset by the use of nonapproved batteries.

No display appears

Is the handset switched on? The battery may be flat or dead. Recharge or replace the battery.

No dial tone

Is the telephone line cord plugged into the phone socket and the base station?

If other handsets are registered on the base, the outside line may already be in use. Wait until the call is finished and try again.

The symbol is flashing or you cannot link up with the base station

Is the handset registered with the base station? To register the handset, see page 46. Is the power cable connected at the base and the power switched on at the wall socket?

If you press the GREEN PHONE button whilst

is flashing, you will hear four short

If you are still experiencing difficulty, please call the Diverse Helpline on

08457 908070.

Please note:

If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, and then ON again, it will find the base station within a few seconds.

beeps from the handset.

The base station or handset does not ring

The ringer volume may be set too low, or switched off at the base station. To adjust the ringer volume at the handset or base station, see pages 39 or 40 respectively.

Is the telephone line cord connected correctly? See page 9.

Can’t get through, even though a dialling tone can be heard

You may be set to the wrong signalling method. To change between TONE and PULSE dialling, see ‘Connected to a switchboard’, page 44.

Handset beeps

Are the handset batteries low? You will hear a beep every 30 seconds.

If is flashing?

You will hear four short beeps when you press the PHONE button. Check you are still in range of your base station.

Buzzing noise on my Radio/TV/Answering Machine/PC

Diverse is too close and is causing interference. Move it further away.

Page 56

Answering machine

Answering machine reports an invalid PIN when you try to operate it from another phone

You may have made a mistake. Try again.

Your machine will not respond to the PIN 0000. You must set a different PIN to ensure secure access. See page 34.

Answering machine will not record

Memory is full. You will need to delete messages.

The answering machine is on, but does not record messages or allow call screening.

It is compressing messages. Wait 3-5 minutes.

When connected to a switchboard

You can’t get a connection or you get the wrong connection after speed dialling

Have you entered a pause after the access code? See page 44.

Check you have selected the correct dialling mode. See page 44.

Page 57

Technical information

Environment

Your Diverse 3016 Classic should be kept free of dust, moisture, high temperature, vibration and should not be exposed to direct sunlight. Do not stand it on carpets or other surfaces which generate fibres or place it in locations which prevent the free flow of air over its surfaces.

If the power fails

This equipment is not designed for making emergency calls when the power fails. Alternative arrangements should be made for access to emergency services.

How many phones can you have?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items that may be connected to any one telephone line. The Diverse 3016 Classic has a REN of 1. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise. A total REN of 4 is allowed. (For example: if Diverse 3016 Classic is used in conjunction with three extension telephones, each with a REN of 1, the total REN is 4.)

Approval

Connection to the BT telephone network.

Diverse 3016 Classic is fully approved for connection to the BT network provided it is used according to the instructions in this guide. The telephone lines must provide Loop Disconnect (Pulse) or Multi-frequency (Touch Tone) dialling capabilities.

It may be connected to Direct Exchange Lines and switchboards (PBXs) with new plan (plug and socket) arrangements. It may not be connected to shared service (party line) installations.

Connecting to switchboards.

Diverse 3016 Classic is only approved for use with a compatible switchboard including those which do not provide secondary proceed indication. If you do have a compatible switchboard, it cannot be guaranteed that the telephone will operate correctly under all possible conditions of connection.

Generally Diverse 3016 Classic can be connected to any switchboard where a simple modern telephone can be used to make and receive calls. Diverse 3016 Classic is suitable for connection to switchboards which return secondary proceed indication.

Warning

The apparatus is only designed to be operated in a normal office or domestic environment where the relative humidity does not exceed 75%. It should not be used in bathrooms or near water.

Please note: All additional Diverse handsets have a REN of 0 and therefore if you have six handsets registered to a Diverse 3016 base station then the REN No = 1

Page 58

Technical specification

Standard DECT, GAP Number of channels 120 duplex channels Radio frequency range 1880 MHz to 1900 MHz Duplex method Time-division multiplexing. 10 ms frame length Channel grid 1728 kHz Bit rate 1152 kbit/s Modulation GFSK Voice coding 32 kbit/s ADPCM Transmitted power 10 mW, average output per channel Range (in ideal conditions) UP TO 300 METERS OUTDOORS

UP TO 50 METERS IN BUILDINGS

Power supply Base station 220/230 V –/ 50 Hz (AC adaptor) Power consumption base station Standby: approx. 3 W

Call mode: approx. 5 W

Operating time, mobile station Standby: up to 60 hours (with fully charged battery) Phone in use: Up to 7 hours

Permitted ambient conditions +5˚C to 45˚C for operation (maximum) 20% to 75% rel. humidity

Permitted storage temperature –10˚C to +60˚C Signaling method Pulse/DTMF Signal key function Earth Recall/Timed Break Recall Base station dimensions (mm) Approx. 119 x 138 x 51 (L x W x H) Handset dimensions (mm) Approx. 160 x 29 x 53 (L x W x H) Weight Base station: 210g

Handset: 165g

Charging time in base station Approx. 5 hours Cable lengths Telephone line approx. 3m

Power cable approx. 3m

Connecting plug BT-plug TSV 6/4 (telephone line cord)

TSV 6/4 (power cable) BT-plug (power adaptor)

Page 59

Access codes 44

insert access code 45

set access pause 45 Additional features 39 Announcement

loudspeaker 16

outgoing 22

playback 26

record 23

record using diverse handset 26

select 26

time 30 Answering machine

help 53

number of rings 29

on/off 22

outgoing announcement 23

pause after message playback 30

playback 25

recording time 30

time announcement 30

time saver 29

Approval 54 Auto talk on/off 41 Automatic base selections 49

Barred numbers 37-38

Base station

lock on/off 36

PIN 34

reset 42 Batteries

approval 8

charging 10, 51

installing 9 low warning 10 performance 10, 51 replacing 10, 51 warning 8

warning beeps 10 Broadcast a call 16 Building up a phone system 7

Call allocation

group ringing 43

number of rings 43

ring priority 43 Call barring 37- 38 Call Director 33 Call enabling 37-38 Caller display 13, 19 Calls list

delete calls list 21

delete individual number 21

dial 21

set 21

view 20 Calls

end a call 12

external 12

holding 15

internal 14

making 12

receiving 13, 14

redial 13

screening 29

transferring 15 Call timer 13

Index

Page 60

Cleaning 8, 50 Confirmation tones 40

Date 19

Delete

all memory numbers 18 all messages 25 calls list 21 individual messages 25 individual number from

the calls list 21

individual number from

the memory 18 outgoing message 24 redial memory 13

Emergency numbers 37, 51

change 37 delete 37 store 37

Ending calls 12 External calls 12 External dialling on/off 36

Fixed base selection 49 Handset

base selections 49 button beeps on/off 40 confirmation tones on/off 40 de-register 47 display (quick reference) 5 lock on/off 35 melody 39 on/off modes 12 PIN 35 register 46

reset 42

settings (Quick Guide) 4 volume 39

Help 51 - 53 Holding calls 15

Internal calls 14

to all handsets 15 to another handset 14 receive 14

Listening in 15 Maintenance 50

Making calls 12 Memory numbers

delete all 18 delete individual number 18 speed dial 18

store 17 Music on hold – on/off 41 Multiple base stations & handsets 48

On hold 15

outgoing announcement 22

Page a handset 14

PIN 34

change base station 34

change handset 35 Power adaptor 9 Power cable 9 Power fails 24, 54 Power socket 9 Priority base selection 49 Pulse dialling 44

Quick guide (handset settings) 4

Quick reference answering machine 6 Quick reference handset display 5

Receiving calls 13, 14

Recording

announcement 23

memo 25

times 24 Redial 13, 17

any of last five external numbers 13

last external number 13 REN (Ringer Equivalence Number) 54

Page 61

Registering 46

de-register handset 47 handset with base station 46

Remote access

from external telephone 31 Quick Guide 32 switch on answering machine 31

Reset

base station 42 handset 42

Returning your Diverse 3016 Classic 50

Secrecy 14

Security 34-38

base station lock 36 base station PIN 34 external dialling on/off 36 handset lock 35

handset PIN 34 - 35 Service 50 Setting up 8 Speed dial

stored number 18 Store a number

in the memory 17

in the memory from redial list 17 Switchboard 44-45, 53

Technical information 54

Technical specification 55 Telephone line cord 11 Telephone security 34-38 Time 19-20 Time saver 29 Tone dialling 44 Transferring calls 14, 15

Volume

base station loudspeaker 23

base station melody 40

base station ringer 40

earpiece 39 handset ringer 39 handset melody 39

Warning 8, 11

Warranty 50

Page 62

Offices in Europe, North America, Japan and Asia Pacific.

The Telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

TouchtoneTMis a registered trade mark of

British Telecommunications plc in the UK.

© British Telecommunications plc 1999. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Printed in Germany. Issue No.1 (12/99) 1. Designed by The Art & Design Partnership Limited. Order no. A31008-G3015-P001-1-7619

APPROVED for connection to

telecommunication systems specified

in the instructions for use subject to

the conditions set out in them

610354

CE compliant to 89/336/EEC (EMC Directive) & 73/23/EEC (Low Voltage Directive)