BT Diverse 3016 User Manual

Diverse 3016 – 4th Edition – 1st March – 3766

Diverse 3016 Classic

User Guide

Digital Cordless Telephone

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks

and private switchboards in the United Kingdom.

*YOU MUST SUBSCRIBE TO A CALLER

DISPLAY SERVICE BEFORE YOUR

DIVERSE 3016 CLASSIC WILL

DISPLAY CALLER

INFORMATION

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Remote access quick guide

for your Diverse 3016

To switch on answering

machine:

•

Dial your number. After 17 rings your machine will answer.

•

Press

. Enter your 4-digit

base station PIN.

•

Your answering machine is

now switched on.

For your records

For guarantee purposes, proof of purchase is required, so please keep your receipt.

See page 42 for more information about your PIN numbers.

Base Station PIN Number:

Handset PIN Number:

Unpacking your Diverse 3016 Classic

Date of purchase:

Place of purchase:

Serial number:

Purchase price:

Please open this page for an ‘at a glance’ guide to your Diverse 3016 Classic.

If anything is missing. please contact your place of purchase immediately.

Diverse 3016 Classic base station

Diverse 3016 Classic handset

Battery compartment cover

Power adaptor

Belt clip

2x AA rechargeable batteries

Telephone line cord

1 x Quick Remote Access Guide

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Please open this page for an ‘at a glance’ guide to your Diverse 3016 Classic.

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At a glance

Display

Displays the status of your

handset.

Memory

Enables speed dialling of numbers stored in the memory.

Redial

Lets you redial the last five external numbers you called.

Intercom

Enables internal calls and

call transfer between

handsets.

Green Phone

For making and answering calls.

Key lock

Lets you lock (and unlock) the keypad to prevent accidentally pressing buttons.

Confirmation (OK)

Lets you confirm settings.

Delete

Deletes digits shown on the display.

Recall

For use with switchboards

and BT Select Services.

Also, press and hold down

to enter a Pause

in a stored number.

Keypad

Red Phone

Press to end a call.

Power

Press and hold down to

switch off the handset.

Press and hold down again

to switch back on.

Set

Lets you access your

phone’s function.

Used to store numbers on

the memory.

INT

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BASE STATION

Aerial

Announcement button

Selects your Outgoing Message (OGM).

Delete button

Lets you delete OGMs and messages.

Minus button

Press to lower the loudspeaker volume.

Plus button

Press to increase the loudspeaker volume.

Loudspeaker LED

Lights up when loudspeaker is in use.

Page button

Press to page the handset(s).

Play button

Press to play back your messages.

Skip button

Press to skip forward to the next message.

Skip button

Press to skip back to the previous message.

Record button

Lets you record OGMs.

On/Off button

Switches the answering machine on and off. The machine is on when the button is lit.

Pause/Stop button

Press to stop message playback.

Press to pause playback, press again to resume playback.

HANDSET DISPLAY

Display buttons

The top three buttons are also used with icons on the display.

Scroll backwards

Scroll forwards

Confirm – OK.

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Skip

Delete

Page

Play

Skip

Stop

Record

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Helpful hints and tips

In this user guide, we’ve included helpful tips and important notes. They are shown in boxes like this.

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In this guide

At a glance 1

Handset settings Quick reference guide 4

Handset display Quick reference guide 5

Answering machine Quick reference guide 6

Introducing the Diverse 3016 Classic 7

Building up a phone system 7

Safety instructions 8

Setting up 10

Using your Diverse 3016 Classic 14

On and off modes 14 Making and receiving calls 15 Making and transferring

calls between handsets 17

Using the memory to store

and dial numbers 20

Using Caller Display 23

Using your Diverse 3016 Classic answering machine 27

Recording and selecting your

outgoing message 28

Operating your answering machine

from a Diverse handset 32 Using message playback with Caller Display 35 Call screening at the base station 35 Additional features for your

answering machine 36 Time saver 37

Remote access 39

Remote access quick guide 41

Telephone security 42

Base station and handset PIN 42 Emergency numbers 45 Call barring and call enabling 46

Additional features 49

Adjusting volumes and tones 49

Using your Diverse 3016 Classic with a switchboard 55

Setting to Tone or Pulse dialling 55 Entering access codes 56

Registering a new Diverse 3000 handset with the base station 58

Call allocation/Ring priority 60

Using the Call Director 62

Using multiple base stations and handsets 64

General information 67

Guarantee 67 Technical information 68

Help 69

Answering machine 71 When connected to a switchboard 71

Index 72

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Function

Switch the handset on and off

Switch keypad lock on and off

Answer a call

Make an external call

End a call

Redial a number

Store a number in the memory

Dial a number from the Caller Display calls list

Adjust the handset volume

Secrecy

Call another handset

Transfer a call

Call all handsets

Put an external caller on hold while you make an internal call

Set date

Set time

Key combination

Hold down for 1 second until you hear a long beep.

to display last 5 numbers

0-9 location

e.g.

microphone off. microphone on.

then the handset no., eg 3.

then the handset no,. eg 2

then the handset no., eg 3 to end the internal call.

set the date

set the time

WXYZ

TUV

INT

✱

INT

ABC

Handset settings

Quick reference guide

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Handset display

Quick reference guide

Indicates an active signal with the base station.

Warning – you are going out of range of the base station or handset is not registered to the base station.

Shows status of battery.

You have new calls listed in your Caller Display list.

Off hook.

EXT Connecting to an external caller.

INT Connecting to another handset registered to the base.

Handset locked.

P Pause.

A Base station.

—

Blank space.

Star button.

—— Hash button.

Recall button.

Telephone PIN.

----

Keypad locked.

----

Indicates that the call has been answered in your caller display

calls list.

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–

––

–

✱

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Answering machine

Quick reference guide

Base Station Handset

Switch on

Switch off

Play messages

Play/Pause/Stop

Pause/ Resume Playback

Skip forward to the next message

Skip backward

Delete a message

Delete all messages

Record a memo

Outgoing announcements

Select announcement

Record a new announcement

To play your announcement

To delete an announcement

INT

WXYZ

TUV

WXYZ

ABC

WXYZ

DEF

WXYZ

JKL5JKL

INT

ABC

WXYZ

ABC

JKL

PQRS

WXYZ

JKL

DEF

PQRS

WXYZ

JKL

MNO

PQRS

WXYZ

ABC

PQRS

WXYZ

ABC

WXYZ

MNO

WXYZ

Play

Stop

Skip

Delete

Record

Play

Press once to return to Standby. See page 27 for the full answering machine functions.

* Press 5 twice if you do not want to record a concluding announcement.

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Please read the instructions carefully before use and retain this user guide for future reference.

Building up a phone system

You can use up to six handsets on each Diverse base station, up to four base stations can be used with each Diverse handset. Although this user guide applies to both single and multiple handset systems, some functions described in this guide apply only to Diverse 3016 Classic phones with more than one handset connected.

Introducing the Diverse 3016 Classic

Note

As this product is rechargeable, it is normal that a certain amount of heat will be produced in its day-to-day operation. Whilst this is entirely safe we would advise against placing this product on antique, veneered or wooden surfaces as damage may occur.

INTRODUCTION

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Skip

Play

Delete

Stop

Record

Page

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Safety instructions

SAFETY INSTRUCTIONS

General

For the handset use only approved nickel-cadmium (NiCad) or nickel-metal hydride (NiMH) rechargeable batteries. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing. Recommended batteries should have a power rating of at least 600mAh 1.2V. Batteries are available from the Diverse Helpline 08457 908070.

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item number for the mains power supply is C39 280-Z4-C174/..-C67.

If Keyguard is active, it is still possible to make emergency calls to 999 and

112.

Do not open the handset or base station. This could expose you to high voltages or other risks. Contact the helpline for all repairs.

Radio signals transmitted between the handset and base may cause interference to hearing aids.

This product should not be used near emergency/intensive care medical

equipment and should not be used by people with pacemakers.

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Simply clean the handset and base station with a damp (not wet) cloth, or an antistatic wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight. The product may heat up when the batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations

preventing free flow of air over it’s

surfaces.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as in bathrooms.Do not expose your product

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Approved rechargeable batteries

Nickel-Cadmium (NiCd)

Sanyo N-3U (700 mAh)

GP GP60AAKC (600 mAh)

Varta 751RS (700 mAh)

Mobile Power 700 (700 mAh)

Panasonic 600 DT (600 mAh)

Nickel-Metal hydride (NiMH)

Sanyo H-3 U (1500 mAh)

GP GP130 AA HC (1300 mAh)

GP GP150 AA HC (1500 mAh)

Varta VH 1101 or Phone Power (1000 mAh)

Panasonic HHR-110 AA (1100 mAh)

Friwo NiMH (1400 mAh)

Toshiba TH-1200 AARE (1200 mAh)

to fire, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord for the duration of the storm.

SAFETY INSTRUCTIONS

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Red socket

Note

Plan where you will put your Diverse 3016 Classic. It should be within two metres of a power socket and the phone socket.

1. Connect the power cable

Plug the power cable into the power socket on the underside of your Diverse 3016 Classic. Take care that the telephone line cord and power cable plugs are connected to the correct sockets. Incorrect placement could damage the station.

2 Plug the 3 pin adaptor

into a mains power socket and switch on

Note

Use only the power adaptor C39 280-Z4-C174/..–C67 with your Diverse 3016 Classic.

Setting up

Follow these steps to get your Diverse 3016 Classic ready for use.

Please note that your handset is already “registered” to the Diverse 3016 Classic base station.

3 Install the rechargeable

batteries in the handset

The handset uses the two AA size nickel cadmium (NiCad) batteries, which are supplied. To install them, insert the batteries as indicated on the label inside the battery compartment and slide the battery compartment cover shut. The battery compartment cover may be found in the packaging with the batteries.

SETTING UP

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Note

Under ideal conditions, the handset batteries should give about 10 hours talktime or 100 hours standby on a single charge. However, new NiCad batteries do not reach their full capacity until they have been in normal use for several days.

Please note that the lifespan of NiCad rechargeable batteries depends on how heavily they are used. However, over time, their capacity to recharge will begin to diminish and they will eventually need replacing.

Battery performance

After charging your Diverse 3016 Classic for the first time, subsequent charging time for the handset batteries is approximately 4-5 hours. Batteries and case may become warm during charging. This is normal.

Battery display when inserting

or replacing a battery

When you replace the handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.

Place the handset on the base. When charging, the battery level symbol shown on the display flashes.

SSlliiddee bbaatttteerryy ccoovveerr ddoowwnn aanndd lliifftt ooffff..

4. Fit the handset belt clip

Fit the belt clip onto the back of the handset.

TTaabb

SSlloott

The battery compartment cover may be found in the packaging with the batteries.

5 When charging for the

first time, we recommend that you let the batteries charge for the full 16 hours before making or receiving calls

SETTING UP

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6 Connect the telephone line

cord to the Diverse 3016 Classic base station

Ensure that this is fitted correctly into the right socket.

WARNING

It is recommended that the line cord is not connected until the handset is fully charged. This will prevent the risk of the phone being answered prior to the batteries being fully charged and therefore not achieving their optimum capacity.

Note

If the symbol flashes

continuously, it means the handset is either out of range or is not registered with the base station. To register, follow the steps on page 46. All additional handsets you purchase will need to be individually registered with the base station before they will work with the Diverse 3016 Classic.

The symbol may also flash after a power failure. Provided the handset has been registered with the base, the

symbol will stop flashing after a while indicating the handset has automatically re-registered to the base station.

If it continues to flash, re-register the handset to the base station.

Note

If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.

Battery low warning

An LCD on the handset display shows the current state of the charge. When the batteries are almost flat a beep sounds and the display shows the empty battery symbol. Displays showing the various states of charge are shown below:

Batteries fully charged

Batteries at 66%

Batteries at 33%

Batteries empty

SETTING UP

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7 Plug your Diverse 3016

Classic into the phone socket

SETTING UP

8 Please remove the

protective film from the handset display

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To switch the keypad lock on and off

You can lock the keypad so that it cannot be used accidentally while carr ying it around.

Press and hold the

button

until the display shows:

The keypad is now locked and you cannot dial out. Incoming calls can be answered as normal by pressing the

GREEN PHONE

button.

Press and hold the

button until the display returns to standby. The keypad is now unlocked.

To switch the handset on and off

You can normally leave your handset on 24 hours a day. However, if you need to switch it off:

Press and hold the

RED PHONE

button down for about 1 second. You hear a long beep and the screen goes blank.

To switch it back on, press and hold down the

RED PHONE

button again. You hear a long beep and the display returns to standby.

On and Off modes

Using your Diverse 3016 Classic

USING

Note

The handset is already set to ON.

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To receive an external call

When the phone rings the display flashes

EXT

Press the

GREEN PHONE

button on the handset and speak.

If the handset is on the base station or charging station, simply lift it up and speak. You do not need to press the GREEN PHONE button.

At the end of the call, either press the

RED PHONE button or replace the handset on the base station.

Note

If another handset is already being used to make an external call, your handset will display ‘–––’ flashing and you will hear the internal ‘busy’ signal.

Making and receiving calls

To make an external call

Ensure the handset is switched ON.

Press the

GREEN PHONE

button. You will hear the dial tone.

Dial the number. The phone calls the number and the display shows the number you have dialled.

Alternatively, you can enter the phone number you want first, check that it is correct, and then press the

GREEN PHONE

button to dial.

To end a call

Press the RED PHONE button.

USING

KEYPAD

Caller Display

The Diverse 3016 Classic can let you know who’s calling before you answer the telephone.

With BT’s Caller Display service, your Diverse base station receives caller information which is transmitted over the BT network, for more information see page 23.

Call timer

Your Diverse 3016 Classic automatically times the duration of all outgoing external calls. The handset display shows the call duration both during your call and for a few seconds after it is completed.

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Secrecy

You can switch off the handset microphone so that your caller cannot hear you while you talk to someone else in the room.

When ready, you can switch the microphone back on.

To delete the redial memory

All five numbers will be deleted.

Press the

SET button.

Press the

1 button.

Press the

8 button.

Press the

OK ( ) button. Enter the handset PIN (original setting

0000

. To change it see

page 43).

Press the

OK ( ) button.

Press the

2 button.

Press the

OK ( ) button to confirm.

Press the

RED PHONE button to return to standby.

USING

TUV

KEYPAD

ABC

Redial

To redial the last external number

Press the button. Display shows the last number dialled.

Press the

GREEN PHONE

button. The number is dialled.

Press the

RED PHONE button

to end the call.

To redial any of the last 5 external numbers

Press the button. Display shows the last number dialled.

Press the

MEMORY or SET buttons under and scroll through the last 5 numbers to select the number you want.

Press the

GREEN PHONE

button. The number displayed is dialled.

Press the

RED PHONE button to end the call.

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To make an internal intercom call to another handset

Press the INT button. Display shows your handset number.

Enter the number of the handset you want to call e.g.

The handset will ring.

To end the call, press the

RED

PHONE button, or replace the

handset on the base.

To page a handset from the base station

To locate handsets that are away from the base station.

Press the

PAGE button on the base.

All handsets registered with the base will ring for 30 seconds.

If you have multiple handsets registered with the base, the Diverse 3016 Classic enables two handsets to talk to each other on an internal ‘intercom’ call, while a third handset can be on an external call.

If you have additional handsets, you can make internal intercom calls between the handsets.

Making and transferring calls between handsets

To receive an internal call

When the handset rings, the display flashes

INT

plus the number of the handset calling you, – 2 in this example.

Either press the

GREEN PHONE

button, or simply lift the handset off the base station to receive the call.

USING

Page

To stop paging press the PAGE button again.

Press the GREEN PHONE button on the handset.

Page

INT

ABC

During a call

Press the INT button to switch the microphone off. Your caller will hear a melody. Display shows

EXT

(flashing) and

INT

Press the

R button to speak to

your caller again.

Note

You may turn the music on hold off, see page 52.

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INT

Diverse 3016 – 4th Edition – 1st March – 3766

Press the handset number you want, 1-6. When the handset answers, you can talk without your outside caller hearing.

Press the

R button to end the internal call and speak to your outside caller.

To put an outside caller on hold and speak to another internal handset

Press the INT button. You hear the internal dial tone and your outside caller is put on hold. Your caller will hear ‘music on-hold’.

Note

If all available handsets are engaged on an internal call and an external call arrives, a ‘call waiting’ signal is given. To take the call, either replace the handset on the base, or press RED PHONE button. You can accept the new call when you hear the phone ring.

To transfer an external call between handsets

If you are in a conversation with an outside caller and want to transfer the call to another handset.

Press the

INT button. Display shows

EXT INT

plus your handset number. The caller hears music on hold.

Enter the number of the handset to which you wish to transfer the call. When the handset is answered, you can talk to the other handset without the outside caller hearing.

To transfer the call press the RED PHONE button, or replace your handset on its base.

To reconnect to your outside caller:

Press the

R button.

USING

INT

1- 6

INT

To make an internal call to all handsets

You can call all handsets registered to a base station at the same time.

Press the

INT button.

Press the

✱ button. Display

shows all available handsets. If no other handsets are available, you hear the engaged tone. The first handset to answer will take the call.

Press the

RED PHONE button

to end the call.

INT

✱

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To cancel

To stop the other handset from hearing your conversation.

Press the

SET button.

Press the

RECALL button.

You can continue talking to your caller as normal.

The other handset user can stop listening in at any time either by pressing the

RED

PHONE button on their

handset or by replacing it on the base station or charger.

To enable another handset to ‘listen in’ on your conversation

If you want another person to hear your call, you can let them listen in on another handset registered to the same base station.

Setting up:

Once connected to your caller:

Press the

INT button. Your

caller is put on hold.

Enter the number

1-6 of the

handset you want.

When the call is answered press the

SET button.

Press the

RECALL button. You can speak to your external caller again and the other handset can now listen to your conversation.

USING

Note

This only allows them to hear the outside caller as it is assumed that the internal handsets are next to each other during this type of call.

INT

1- 6

Quick call transfer

After dialling the other handset, you can immediately press the RED PHONE button, or replace the handset on the base and the call will be transferred straight through.

If the other handset is already engaged, or does not answer the call within 30 seconds, the call will be returned to your handset.

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To store a number in the memory

The handset must be switched on.

Press the

SET button.

Press the

MEMORY button.

Press a digit

0-9. This selects the memory location under which you want the number stored. Display shows the memory location you have chosen.

Press the

OK ( ) button. Enter the phone number you want to store.

Press the

OK ( ) button to confirm. You hear a confirmation beep.

If you want to store another number press the

SET button.

Press either the or arrow to move to a new memory location.

Using the memory to store and dial numbers

To make an announcement over the base station loudspeaker

Press the INT button then the 9 button.

Press the

9 button again to switch on the intercom function and speak.

Press the

5 button to switch off the intercom function.

Press the

RED PHONE button to return to standby.

Your Diverse 3016 Classic handset can store 10 phone numbers, each up to 22 digits long, which can then be speed dialled. Stored numbers can include settings made with the

✱

and #buttons.

You can also enter a Pause. (See ‘Using

your Diverse 3016 Classic with a switchboard’ on page 55.)

USING

INT

WXYZ9WXYZ

JKL

0-9

To broadcast a call

You can let other people listen to your call by broadcasting it via the base station loudspeaker.

During your call:

Press the INT, then the 8 button. Your call will be heard over the loudspeaker.

Press the

INT and 8 button again to end the broadcast.

Adjust the loudspeaker volume by pressing the

– and

buttons

at the base station.

INT

TUV

INT

TUV

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Press the OK ( ) button.

Press the

MEMORY button to display the number you want from the redial list.

Press the

MEMORY or SET buttons under to scroll to the number you require.

Press the

OK ( ) button to confirm. You hear a confirmation beep.

Press the

RED PHONE button to return to standby.

To store a number in the memory from the redial list

Press the SET button.

Press the

MEMORY button.

Press a digit

0-9. This selects the memory location under which you want the number to be stored. Display shows the memory location you have chosen.

Note

If you make a mistake entering a number, press the button to delete the last character.

You can exit any procedure at any time by pressing the RED PHONE button.

Note

If the memory location is empty, the display shows

—

. If there is a number stored already, that number will be displayed. If you do not want to change it, press the OK ( ) button to confirm the number. Then press the RED PHONE button to return to standby.

To speed dial a stored number

Press the MEMORY button. Enter the memory location of the number you want, or scroll through the list by pressing the

buttons until display shows

the number.

Press the

GREEN PHONE

button to dial the number.

USING

0-9

Press OK ( ) enter your new number.

Press the

OK ( ) button. You

hear a confirmation beep.

Press the

RED PHONE button

to return to standby.

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To delete an individual number from the memory

Press the SET button.

Press the

MEMORY button.

Scroll through to the number you want to delete.

Press the

OK ( ) button. The

telephone number flashes.

Press the

DELETE button.

The number is deleted.

Press

OK ( ), you hear a

confirmation beep.

You can store a new number or press

RED PHONE button to

return to standby.

USING

To delete all memory numbers

Press the SET button.

Press the

1 button.

Press the

8 button.

Press the

OK ( ) button.

Enter the handset PIN (original setting

0000

Press the

OK ().

Press the

1 button.

Press the

OK ( ) button to

confirm.

Press the

RED PHONE button

to return to standby.

TUV

KEYPAD

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Using Caller Display

BT’s Caller Display

If you subscribe to Caller Display you can see who is calling you (on your handset display).

With BT’s Caller Display service, your Diverse base station receives caller information which is transmitted over the BT network.

If you are using the Classic handset, the screen shows the caller’s number (if it has been sent) when the phone rings.

With the Executive Handset, if you have stored a name to go with the number in your handset directory, the name will be displayed instead.

Information displayed via other UK networks

If you are connected to a different network, you will first have to subscribe to that network's Caller Display service. Call your network provider for more information.

Entering the date and time

This enables your handset to display the date and time calls have been received.

Setting the date and time

All base station settings are made via the handset.

WARNING

If the power fails you will have to reset the date and time.

To set the date and time

Setting the date:

Press the SET button.

Press the

0 button.

Press the

8 button.

Press the

OK ( ) button.

The current setting is displayed.

For example:

If you wish to reset the date:

Enter the current day in (dd/mm/yy).

Press the

OK ( ) button to

confirm.

Press the

RED PHONE button

to return to standby.

Day Month Year

CALLER DISPLAY

TUV

KEYPAD

Diverse 3016 Classic 22/3/01 2:09 pm Page 23

08 20 10 99

Diverse 3016 – 4th Edition – 1st March – 3766

Using the Classic handset with Caller Display

When the phone rings, your caller’s number is displayed.

If the caller has withheld their number, the display shows _ _ _ __ _ _ _

EXT

If you call from another handset, the display shows the handset number and

INT

The display shows the icon to indicate you have a new call in your Calls List.

Your callers details are stored in a calls list which holds the last 30 calls. When the list is full, new calls replace the oldest ones. You can display, scroll through and dial the numbers in the calls list at the touch of a button.

Setting the time:

Press the SET button.

Press the

0 button.

Press the

9 button.

Press the

OK ( ) button.

The current setting is displayed and the current input position flashes. (12 hour clock only).

For example

If you wish to reset the time:

Enter the current time (hh/mm).

Press

1 for AM or 2 for PM.

Press the

OK ( ) button, you

hear a confirmation beep.

Press the

RED PHONE button

to return to standby.

Hours Minutes

Note

The date and time must be reset after a power cut or if the base station has been disconnected.

Note

Calls that are ‘Witheld’, ‘Unavailable’ or ‘International’ are not stored in the calls list, as there is no telephone number sent via the network.

CALLER DISPLAY

WXYZ

KEYPAD

Diverse 3016 Classic 22/3/01 2:09 pm Page 24

09 09 -15

Diverse 3016 – 4th Edition – 1st March – 3766

To set the calls list to contain all calls or unanswered calls only

Press the SET button.

Press the

0 button.

Press the

✱

button.

Press the

OK ( ) button.

Display shows 1or 2.

Enter

1 if you want the calls list to contain details of unanswered calls only.

Enter 2 if you want the calls list to contain details of all calls received.

Press the

OK ( ) button to

confirm.

Press the

RED PHONE button

to return to standby.

To view the calls list

Press the SET button.

Press the

2 button. The display quickly lists the number of new and old calls.

Then it shows the number of the most recent caller, alternating with the date and time the call was received.

Press the SET or MEMORY buttons to scroll through the calls list.

Once you have viewed all your new calls in your calls list the

icon will not be displayed.

New call entries

Old call entries

AM or PM

Time

Date

This indicates that the call was answered when it was received. (When in “All Calls” Setting)

Number of calls if set as unanswered calls only or number of the entry for the “all calls” setting.

YYoouu ccaann mmaakkee tthhee ffoolllloowwiinngg ccaallllss lliisstt sseettttiinnggss::

1 = Only unanswered calls are saved.

2 = all incoming calls are saved to

the calls list (original setting).

WARNING

Changing your calls list from one setting to the other will automatically delete any entries in the current calls list.

CALLER DISPLAY

ABC

✱

ABC

Diverse 3016 Classic 22/3/01 2:09 pm Page 25

01 03

01 J 22.04 10-47

Diverse 3016 – 4th Edition – 1st March – 3766

To dial a number in the calls list

Press the SET button.

Press the

2 button. Display shows the number of the most recent caller and alternates between showing the number and the time and day the call was received.

Press the

UP and DOWN arrows to scroll through the calls list. When the number you require is displayed.

Press the

OK ( ) button or the GREEN PHONE button. The number displayed is dialled.

To delete an individual number from the calls list

Press the SET button.

Press the 2 button. The display shows the most recent caller and alternates between showing the number and the time and day the call was received.

Press the UP and DOWN arrows to scroll through the calls list until the number you want to delete is displayed.

Press the

DELETE button and hold it until the number disappears. You hear a stuttered confirmation beep.

To delete the calls list

Press the SET button.

Press the

3 button.

Press the

button.

Press the

OK ( ) button.

Enter the base station PIN (original setting

0000

Press the

OK ( ) button.

Press the

1 button.

Press the

OK ( ) button to

confirm.

Press the

RED PHONE button

to return to standby.

CALLER DISPLAY

ABC

DEF

Diverse 3016 Classic 22/3/01 2:09 pm Page 26

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Using your Diverse 3016 Classic answering machine

As soon as the base station has been connected, your answering machine is ready for use.

It comes with a pre-recorded message

“Sorry, there is nobody to take your call at the moment, so please leave your message after the tone”. You can use this outgoing

message or record your own.

As well as recording incoming messages, your Diverse 3016 lets you record memos for other users (see page 31).

You can skip backwards and forwards through your messages and memos and delete them individually or all together. You can operate your answering machine at the base station, or from a registered handset or from any external phone provided it is a TouchTone™ telephone.

You will need to set the date and time if you want your messages to be announced with the date and time each one was received. (See page 23).

To switch the answering machine on and off

Press the ON/OFF button. The machine is on when the button lights up.

Press the

ON/OFF button again to switch off. The button light goes off.

If you have messages that have not been played back, the light flashes intermittently.

Outgoing announcements

As an alternative to the pre-recorded message, you can record two different outgoing announcements of your own. You can also, if you wish, record a concluding announcement to warn callers that they have run out of time for leaving their message.

A typical concluding announcement is

“The maximum time allowed for your message has been reached. Thank you for calling”.

ANSWERING MACHINE

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Diverse 3016 – 4th Edition – 1st March – 3766

Announcement only

This is a third outgoing message which enables you to leave a statement for callers but does not allow them to leave a message. A typical Announcement Only statement is: “Thank you for calling,

please try again later”.

To select the announcement message

When you are selecting your announcement message, the answering machine can be on or off.

At the base station:

Press the ANNOUNCEMENT button. The voice tells you the current setting.

Press the right or left

SKIP

button to switch to the next announcement. The voice announces the setting.

Press the

STOP button to confirm the setting.

Recording and selecting your outgoing message

You can choose between the three different outgoing messages:

Announcement 1 – allows callers to leave a message. Lets you add a concluding statement.

Announcement 2 - allows callers to leave a message. Lets you add a concluding statement.

Announcement Only – callers cannot leave a message. This option is also used with Call Director. See page 62.

Having three options makes it easy to change between announcements to suit your needs. For example, if you work from home, you could have

Announcement 1 for office hours and Announcement 2 for evenings and

weekends.

To adjust the base station loudspeaker volume

At the base station:

Press the – button to lower the sound or the +button to increase volume.

The volume setting is stored.

Note

Deleting your own recorded Announcement will automatically reinstate the original pre-recorded message in its place. The pre-recorded message cannot be deleted.

Note

If you select Announcement only, the answering machine cannot be switched on. If already switched on, it switches itself off.

ANSWERING MACHINE

Skip

Stop

Diverse 3016 Classic 22/3/01 2:09 pm Page 28

Diverse 3016 – 4th Edition – 1st March – 3766

To record an announcement

Set the announcement you want to record as shown above. You can record an announcement with or without a concluding message.

At the base station:

Press the ANNOUNCEMENT button. The voice tells you the current setting.

Press the

RECORD button within 3 seconds. Your handset rings.

At the handset:

Press the GREEN PHONE button. The voice says

“Recording announcement”

and you will hear a beep to indicate that you can start recording.

Record your announcement through the handset.

Either:

Press the RED PHONE button to stop recording. Your recording is played back.

Or if you want to add a concluding statement

Press the STOP button on the base station. The voice says

“Recording concluding announcement”.

Speak your concluding announcement through the handset.

Press the

STOP button on the base station to stop recording. Your outgoing messages are played back.

Recording times

The total recording time available on your Diverse 3016 answering machine is 15 minutes.

Maximum message length for incoming and outgoing messages is 2 minutes 50 seconds.

Recording stops automatically if a pause of longer than 2 seconds is detected.

To hear your outgoing messages

You can play back your outgoing announcements at any time.

At the base station:

Press the ANNOUNCEMENT button. The current setting is announced.

Press the

PLAY button. Your outgoing message is played back.

ANSWERING MACHINE

Record

Stop

Play

Stop

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To delete an outgoing message

At the base station:

Press the ANNOUNCEMENT button. The voice tells you the current setting.

Press the right or left

SKIP

button to select the announcement you wish to delete.

Press the

DELETE button to

delete the announcement.

Note

If you delete your Announcement Only message, your answering machine cannot be switched on until you either record a new one or set one of the other outgoing messages.

If you delete your own recorded Announcement 1 or 2, the pre-recorded message is automatically reinstated.

Mains power failure

If the mains power fails, your outgoing messages, recorded messages and memos will be saved. However, you will need to reset the time and date.

In the event of any mains power interruption, you must unplug your Diverse 3016 telephone line cord from the wall socket, otherwise your other telephones will not ring. Once power has been restored, plug your Diverse 3016 cord back into the telephone wall socket.

To play back your messages from the base station

When you have new messages the ON/OFF button flashes to indicate you have new messages. Your handset display also shows the following symbols

NB. The is only shown if the calls list is set to

Answer

all calls

Press the

PLAY button. Your new messages are played first, followed by any old messages.

During playback you have a number of options available:

Press the – or +buttons to adjust the volume.

Press the

STOP button to stop or pause playback. Press again to resume.

Press the

SKIP button to skip back to the beginning of the message. Or press it twice to skip to the previous message.

Press the

SKIP button to skip forward to the next message. Or press again to skip to following messages.

Press the

RECORD button to mark a message as “new”, ie, unplayed.

Press the

STOP button twice to end playback.

ANSWERING MACHINE

Skip

Delete

Play

Stop

Skip

Record

Diverse 3016 Classic 22/3/01 2:09 pm Page 30

Diverse 3016 – 4th Edition – 1st March – 3766

To record a memo

You can use the handset to record a memo message for other people using your Diverse 3016.

Press the

RECORD button. The handset rings.

Press the

GREEN PHONE

button and record your memo after the beep.

To stop recording, either press the

STOP button at the base or the RED PHONE button on the handset.

Recording will stop automatically if you pause for longer than 8 seconds when recording your memo.

To delete individual messages

You can delete individual messages as required.

Press the

PLAY button to begin

playback.

Press the

DELETE button during the message you want to delete.

The message is deleted.

To delete all messages

You can also delete all your messages when your answering machine is in standby:

Press the

DELETE button.

Press the

SKIP button within 6 seconds. The voice says “Press

skip back to confirm”.

Either

Press the SKIP button again to confirm. Your messages are deleted.

Cancel deletion by pressing the STOP button. Your answering machine returns to standby and your messages are saved.

Note

You must play your messages before you are able to delete them.

ANSWERING MACHINE

Play

Delete

Skip

Stop

Record

Stop

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Operating your answering machine from a Diverse handset

To switch the answering machine on and off

Press the INT then the 9 button. The ON/OFF button flashes at the base station to show the signal has been received.

Press the

8 button to switch on,

press it again to switch off.

Press the

RED PHONE button to return the handset to standby.

To select the outgoing announcement

Press INT, then 9 then the 7 button. The voice tells you the current outgoing announcement.

Press the

3 button to switch to the next announcement.

Press the

1 button to go back to the previous announcement.

Press the

5 button to confirm the setting.

Press the

RED PHONE button to return the handset to standby.

To record an outgoing announcement

Press INT, then 9, then the 7 button. The voice tells you the current outgoing announcement.

Press the

6 button to start

recording announcement.

Press the

5 button to record a concluding announcement if desired.

Press the

5 button again to stop recording.

Press the

RED PHONE button to return the handset to standby.

If you do not want to record a concluding announcement, you must press the

5 button twice

to stop recording.

You can use any handset registered to the Diverse 3016 base station.

To play back an announcement

Press INT, then 9, then the 7 button. The voice tells you the current outgoing announcement.

Press the

2 button to play back the announcement.

Press the

RED PHONE button to return the handset to standby.

ANSWERING MACHINE

INT

WXYZ

TUV

INT

WXYZ

PQRS

DEF

JKL

INT

WXYZ

PQRS

MNO

JKL

INT

WXYZ

PQRS

ABC

Diverse 3016 Classic 22/3/01 2:09 pm Page 32

Diverse 3016 – 4th Edition – 1st March – 3766

To play back your messages

If there are new messages, the ON/OFF button on the base station flashes and appears in your handset display.

NB. The is only shown if the calls list is set to “Answer all calls.”

Press the

INT button then the

9 button. The voice announces

the number of new and old messages. The number of new and old messages are displayed on the screen.

Press the

2 button to play your

messages.

To skip forwards and backwards during playback

Press the 3 button to skip to the next message.

Press the

1 button to play the current message again.

To move back several messages, press the

1 button repeatedly.

Old messages.

New messages.

To delete an announcement

Press INT, then 9, then the 7 button. The voice tells you the current outgoing announcement.

Press the

0 button to delete the announcement. The pre-recorded announcement will be reinstated.

Press the

RED PHONE button to return the handset to standby.

To pause during playback

Press the 5 button. Playback is paused.

To continue playback, press the

2 button.

To stop playback

Press the 5 button twice.

To return the handset to standby

Press the RED PHONE button.

ANSWERING MACHINE

INT

WXYZ

INT

WXYZ

ABC

PQRS

DEF

JKL

ABC

Diverse 3016 Classic 22/3/01 2:10 pm Page 33

04 01

Diverse 3016 – 4th Edition – 1st March – 3766

To save the current messages as ‘new’

This means it will be played with other new messages, next time you or another person plays back the messages.

Press the

INT button, then the 9 button.

Press the

2 button, your messages are played.

If necessary press the

3 button to skip to the next message or the 1 button to skip back to the start of the current or previous messages.

Press the

✱

button. The message is saved as a new message.

Voice announces

“Message is

marked as new”.

Press the

RED PHONE button

to return the handset to standby.

To delete individual messages

Press the INT button, then the 9 button.

Press the

2 button, your

messages are played.

If necessary press the

3 button to skip to the next message or the 1 button to skip back to the start of the current or previous messages.

To delete all messages

Press the INT button, then the 9 button.

Press the

0 button. The voice

says, “Press skip back to confirm”.

Press the

1 button within 6 seconds. All messages are deleted.

Press the

RED PHONE button to return the handset to standby.

To record a memo

Press the INT button then the 9 button.

Press the

6 button to start recording. The voice says “Recording memo”. Speak your memo after the beep.

To stop recording, press the 5 button or the RED PHONE button.

To delete the current message, press the

0 button. Voice

announces “message deleted”.

Press the

RED PHONE button to return the handset to standby.

ANSWERING MACHINE

INT

WXYZ

INT

WXYZ

ABC

INT

WXYZ

ABC

✱

ABC

INT

WXYZ

MNO

JKL

Diverse 3016 Classic 22/3/01 2:10 pm Page 34

Diverse 3016 – 4th Edition – 1st March – 3766

If you have a Caller Display service, your phone can display the number of each person who has called, whether they have left a message or not.

To play messages using the screen keys

You can use the buttons under the screen prompts to skip forward and back through your messages.

Press the

INT button, then the

9 button. Display shows the

number of new messages and old messages stored on your answering machine.

Press the

2 button. The first new message is played. The caller’s number (if available) and the date and time of the call are shown alternately on the display.

Press the

SET button to play the current message again, or press it twice to play the previous message.

Using message playback with Caller Display

When the answering machine is switched on, you can hear incoming calls over the loudspeaker and decide whether to answer them or let your Diverse 3016 take the message.

Please note that when your Diverse 3016 answers a call, you do not hear your outgoing message over the loudspeaker.

Call screening at the base station

Press the MEMORY button to skip to the next message.

To dial the number displayed on the screen, press the

GREEN

PHONE button. The number is

dialled.

To delete the display, press the DELETE button.

Press the

RED PHONE to

return the handset to standby.

Old messages.

New messages.

To speak to your caller

Press the GREEN PHONE button on your handset. The answering machine will stop recording.

ANSWERING MACHINE

INT

WXYZ

ABC

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04 01

Diverse 3016 – 4th Edition – 1st March – 3766

To switch call screening on and off

You can prevent incoming callers messages from being broadcast over the loudspeaker.

The standard setting is ON, so that incoming messages can be monitored.

Press the

SET button, then the 9 button.

Press the

4 button.

Press the

OK ( ) button.

Press the

0 to switch the setting OFF.

Press the

1 button to switch the setting ON.

Press the

OK ( ) button to confirm.

Press the

RED PHONE button to return to standby.

To adjust the number of rings before incoming calls are answered

You can select the number of rings from 2- 9, before incoming calls are answered when your machine is switched on. Or you can press 0 to select Time Saver (see below). The standard setting is 4.

Press the

SET button, then the

9 button.

Press the

0 button.

Press the

OK ( ) button.

Press a button between

2-9 to set the number of rings you want. (0 = Time Saver)

Press the

OK ( ) button to

confirm.

Press the

RED PHONE button

to return the handset to standby.

Additional features for your answering machine

ANSWERING MACHINE

WXYZ

GHI

2-9

WXYZ

Diverse 3016 Classic 22/3/01 2:10 pm Page 36

Diverse 3016 – 4th Edition – 1st March – 3766

To pause after message playback

You can set your machine to pause after playback of each message, giving you time to take notes. This means that to play the next message, you must press the PLAY button at the base station or 2 at the handset.

The standard setting is OFF.

Press the

SET button.

Press the

9 button.

Press the

2 button.

Press the

OK ( ) button.

Press the

1 button to switch

the pause setting ON.

Press the

0 button to switch

the pause setting OFF.

Press the

OK ( ) button to

confirm.

Press the

RED PHONE button

to return to standby.

To adjust the time allowed for recording messages

The standard setting is 120 seconds.

Press the

SET button, then the

9 button.

Press the

1 button.

Press the

OK ( ) button.

Select the message length:

30 seconds – Press the 1 button

60 seconds – Press the

button

120 seconds – Press the

button

No time limit – Press the

button.

Press the

OK ( ) button to

confirm.

Press the

RED PHONE button

to return to standby.

Time saver

Time saver is useful if you ring in from another phone to see if you have any new messages.

If you have new messages your Diverse 3016 will answer after 2 rings. If you do not have any new messages, it will not answer until 4 rings. This enables you to hang up before you are connected, saving you time and money.

ANSWERING MACHINE

WXYZ

ABC

DEF

GHI

Play

ABC

WXYZ

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Diverse 3016 – 4th Edition – 1st March – 3766

To set each message to have a time announcement

The time and date must be set for this to work, see page 23. Once it has been set, you can choose to switch the time and date announcement on and off.

The standard setting is ON.

Press the

SET button.

Press the

9 button.

Press the

3 button.

Press the

OK ( ) button.

Press the

0 to switch the time

announcement setting OFF.

Press the

1 button to switch

the time announcement ON.

Press the

OK ( ) button to

confirm.

Press the

RED PHONE button

to return to standby.

ANSWERING MACHINE

WXYZ

DEF

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Diverse 3016 – 4th Edition – 1st March – 3766

Remote access

Operating the answering machine from an outside phone (Touchtone™ phone).

To switch on your answering machine from another external telephone

If you go out and forget to switch your answering machine on, you can switch it on from another phone.

Dial your number.

Let the phone ring. After 17 rings, your Diverse 3016 will automatically answer the call. The voice says

“Please enter

your PIN code”.

Press the

button. Then Enter your 4-digit base station PIN. The answering machine is switched on.

IMPORTANT

Keeping your messages private when calling from another phone

Please note that when calling from another phone, you will need to enter your 4-digit base station PIN before you can hear your messages or change the settings. This is a security measure to prevent others from unauthorised access to your messages.

You MUST change the base station PIN from

0000

. Keep a record of the new number in the box provided at the front of this user guide.

For instructions on how to change the Diverese 3016 Classic base station PIN code refer to page 42.

REMOTE ACCESS

KEYPAD

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Diverse 3016 – 4th Edition – 1st March – 3766

Remote access from another external

TouchtoneTMtelephone

Dial your number. You hear your announcement. Once the announcement has finished and you hear the beep prompting you to leave a message.

Press the

button.

Dial your number.

Press the

button and enter

your 4-digit base station PIN.

The voice announces in the following order:

Number of messages.

Which announcement message is set.

Answering machine status, ON or OFF.

Remaining recording time left.

Whether the time and date has been set.

Menu for operating the machine.

Press the #to skip these announcements.

Press the

2 button to play

messages.

Press

1 to skip backwards.

Press the

3 button to skip

forwards.

Press the

0 button and then the

1 button to delete the current

message.

Press the

✱

button and then the 2 button to play back new messages only.

REMOTE ACCESS

Note

Your announcement will continue to play whilst you access remotely with the second option of operation.

KEYPAD

ABC

DEF

✱

Diverse 3016 Classic 22/3/01 2:10 pm Page 40

Diverse 3016 – 4th Edition – 1st March – 3766

Remote access quick guide

REMOTE ACCESS

From the Diverse handset:

• Press the INT button.

• Press the 9 button.

Play Messages

Record Memo

Annoucements Status/Messages

Answer On/Off

Intercom to Base

Status/Help

Skip back

Skip forward

Delete current message

Pause

Delete

Skip back to previous message

Play message

Skip forward to next message

Confirm announcement

Record announcement

Mark as new

✱

From an external telephone:

• Dial your phone number.

• When you hear your

outgoing message (OGM) press the #button.

••

Enter the base PIN code.

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Base station and handset PIN

To change the Diverse 3016 Classic base station PIN code

This protects your settings and helps prevent unauthorised handsets using your system.

The standard setting for the Base station PIN code is

0000

. You can change this to any 4-digit number.

Press the

SET button.

Press the

0 button.

Press the

7 button.

Press the

OK ( ) button.

Enter the current base station PIN (original setting

0000

Press the

OK ( ) button.

Enter the new four digit code.

Enter the new code again.

Press the

OK ( ) button to confirm. You hear a confirmation beep. The new code is stored.

Press the

RED PHONE button to return to standby.

The standard setting for both the base station PIN and handset PIN is

0000

. If you do not wish to change either, you can use this number for all code and PIN related functions. Please be aware that anyone with access to the base station PIN (and this user guide) has the potential to change system settings.

If you change your handset PIN, keep a record of the new number in the box provided at the front of this user guide.

As a digital phone system, your Diverse 3016 Classic provides excellent security against others ‘listening in’ to your calls. You can also prevent unauthorised use of the handset(s). To do this you need to know the PIN numbers.

Telephone Security

Your Diverse 3016 Classic gives you a variety of ways to prevent unauthorised use of the phone or handset.

Note

For extra security we recommend you change your base station and handset PIN numbers.

Note

You can press the RED PHONE button at any time during these steps to quit the procedure.

SECURITY

PQRS

KEYPAD

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To change the handset PIN (personal identification number)

The PIN on your handset protects functions and settings from unauthorised access.

A handset PIN is necessary in order to:

– reset the memor y – reset to the original

settings.

Handset power must be switched to ON.

Press the

SET button.

Press the

1 button.

Press the

2 button.

Press the

OK ( ) button.

Display shows

12 PIN

_ _ _ _

Enter the current handset PIN (original setting

0000

Press the

OK ( ) button.

Enter the new four digit PIN.

Enter the new PIN again.

Press the

OK ( ) button to confirm. You hear a confirmation beep. The new PIN is stored.

Press the

RED PHONE button to return to standby.

Caution

Do not forget your base station PIN or handset PIN. Special, expert help is required if you forget the PIN code. Please contact the Diverse Helpline on 08457 908070. Calls are charged at local rates. You may write down the base station PIN code and your handset PIN in the space provided in the front of this book. Note that these numbers should be kept safe.

SECURITY

ABC

KEYPAD

Diverse 3016 Classic 22/3/01 2:10 pm Page 43

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To switch the base station lock on and off

You can prevent all external calls via the base station by locking it. Only 999, 112 emergency services and stored additional emergency numbers can be dialled (see page 45).

You can still receive incoming calls. When the phone rings, press the

GREEN PHONE

button as normal.

Press the

SET button.

Press the

0 button twice.

Press the

OK ( ) button.

Enter the base station PIN (original setting

0000

Press the

OK ( ) button.

Press the

2 button to switch

the base station lock ON.

Press the 0 button to switch the base station lock OFF.

Press the

OK ( ) button.

Press the

RED PHONE button

to return to standby.

To switch the handset lock on and off

You can prevent an individual handset from being used to make all calls except for 999 emergency services.

In the case of contacting emergency services, if the handset is locked, you must press the

GREEN PHONE

button before dialling the emergency number.

You can still receive incoming calls. When the phone rings, press the

GREEN PHONE

button as normal.

Press the

SET button.

Press the

1 button.

Press the

1 button again.

Press the

OK ( ) button.

Enter the handset PIN (original setting

0000

Press the

OK ( ) button.

Press the

1 button to switch the telephone handset lock ON.

Press the 0 button to switch the telephone handset lock OFF.

Press the

OK ( ) button to confirm the setting.

Press the

RED PHONE button to return to standby.

SECURITY

KEYPAD

ABC

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Press the OK ( ) button to confirm the setting.

Press the

RED PHONE button

to return to standby.

To switch external dialling off and on

You can prevent any registered handset from making external calls. The handset can still be used for:

– making internal calls – receiving external calls – dialling 999 and 112

emergency services numbers

– dialling ‘additional

emergency’ numbers which have been stored (see opposite).

Press the

SET button.

Press the

3 button.

Press the

0 button.

Press the

OK ( ) button.

Enter the base station PIN (original setting

0000

Press the

OK ( ) button. Display shows the numbers of all handsets registered to the base station (e.g.

1-6

Enter the number of the handset you want to disable.

Press the

0 button to stop the handset from making external calls.

Press the 2 button to allow the handset to make external calls again.

Storing your own additional emergency numbers

Before call barring has been set, you can add up to four additional emergency numbers, each up to 16 digits long. For example, the doctor’s number, your partner’s mobile phone or other family number. You can do this from any handset registered to the base station. Emergency services (e.g. 999, 112) and special numbers can be dialled even if the telephone is locked. (N.B. this

does not apply if connected to a switchboard and call barring is set.)

Emergency numbers

SECURITY

DEF

KEYPAD

ABC

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To store, change and delete additional emergency numbers

Press the SET button.

Press the

0 button.

Press the

2 button.

Press the

OK ( ) button.

Enter the base station PIN (original setting

0000

Press the

OK ( ) button.

Display shows:

Press the

MEMORY button if necessary to scroll to the location you want (i.e. 1-4).

Press the

OK ( ) button.

Enter the special number you want.

Press the

DELETE button to

delete digits.

Press the

OK ( ) button to

confirm.

Press the

RED PHONE button

to return to standby.

MMyy aaddddiittiioonnaall eemmeerrggeennccyy nnuummbbeerrss aarree

You can bar specific numbers, e.g. all international calls by barring the international dial code 00.

Enabling

You can also specifically set a handset so that it can only dial certain numbers.

Call barring affects all handsets registered to the base station.

If a barred number is dialled, the phone hangs up automatically and the barred number is displayed.

You can store up to five numbers as either barred or specifically enabled phone numbers. These can be pre-fix numbers, eg 00 for all international calls.

Incoming calls are not affected.

Call barring and Call enabling

999 and 112 emergency services numbers are not affected by any call barring setting. You will still be able to dial them. (N.B. this does not apply to

switchboards.)

Blank or call number.

Memory location (1-4).

Function number entered previously.

SECURITY

ABC

KEYPAD

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Display shows the first location.

Press the

MEMORY button if necessary to scroll to the location you want 1-5.

Press the

OK ( ) button.

Enter the number you want to bar, enable or change. Press the

DELETE button to delete

digits.

Press the

OK ( ) button to

confirm.

Press the

RED PHONE button

to return to standby.

Blank.

Memory location (1-5).

Function number entered previously.

Note

Emergency Services 999 calls can be made at all times.

Note

From switchboards you can dial:

– The access code (9) followed by

112.

– R then 112.

Warning

You cannot dial 9 999 or R 999 from behind a switchboard when call barring is set.

Directory for barred/enabled numbers

To: Bar numbers.

Enable handsets to call only specified numbers.

Create a memory list.

Press the

SET button.

Press the

0 button.

Press the

1 button.

Press the

OK ( ) button.

Enter the base station PIN (original setting

0000

Press the

OK ( ) button.

Note

The barred or enabled numbers must be switched on before you can use. See page 47.

SECURITY

KEYPAD

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To switch call barring/call enabling on and off

Once you have set the numbers you want, you can then switch call barring/enabling on or off at any time (see below). You can do this from any handset registered to the base station.

Press the

SET button.

Press the

0 button twice.

Press the

OK ( ) button.

Enter the base station PIN (original setting

0000

Press the

OK ( ) button.

Press

1 to bar the numbers

you have stored.

3 to enable handsets to

dial only the numbers stored

0 to switch call barring/

call enabling off.

Press the

OK ( ) button to

confirm.

Press the

RED PHONE button

to return to standby.

SECURITY

KEYPAD

DEF

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To adjust the melody of the handset ringer

There are 10 levels to melodies.

Press the

SET button.

Press the

6 button. You hear

the current melody.

Press a button

0-9 until you

hear the melody you want.

Press the

OK ( ) button to

confirm.

Additional features

Your Diverse 3016 Classic has many useful features which can be programmed to best suit the way you wish to use your phone.

It is possible to set and adjust the various tones emitted by your Diverse 3016 Classic base station and your handset.

Adjusting volumes and tones

To adjust the ringer volume in the handset

You can choose from 5 levels or the ‘crescendo' ring that increases in volume.

Press the

SET button.

Press the

5 button. You will

hear the current ringer volume.

Use the keypad to enter the setting you want:

Volume =

1-5 (1 is the lowest).

Crescendo =

Press the

OK ( ) button to

confirm.

ADDITIONAL FEATURES

JKL

KEYPAD

MNO

0-9

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To adjust the ringer volume in the base station

You can choose the ‘crescendo’ ring that gradually increases in volume, plus 5 additional levels: 1 = lowest; 5 = loudest; and 0 is off.

Press the

SET button.

Press the

0 button.

Press the

5 button.

Press the

OK ( ) button. The ringer sounds and the current setting is displayed.

Use the keypad to enter the setting you want:

Volume =

1-5 (1 is the lowest).

Crescendo =

Off =

Press the

OK ( ) button to confirm.

Press the

RED PHONE button to return to standby.

Adjusting the ear piece volume

The volume of received calls can be set to three different levels, ranging from normal to loud. (Ear piece volume can also be adjusted during a call.)

To set the volume:

Press the SET button.

Press the

1 button.

Press the

0 button.

Press the

OK ( ) button.

The current setting is displayed.

Press

1 for normal volume.

Press

2 for louder.

Press

3 for loudest.

Press the

OK ( ) button.

Press the

RED PHONE button to return to standby (do not press this button during a call).

ADDITIONAL FEATURES

ABC

DEF

JKL

KEYPAD

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Press 1 to switch the tones on.

Press the

(

) button to

confirm.

Press the

RED PHONE button

to return to standby.

To switch the confirmation tones on and off

Whenever you confirm a new setting, your handset gives a long confirmation beep. You can switch these beeps on and off.

Press the

SET button.

Press the

1 button.

Press the

3 button.

Press the

OK ( ) button.

Press

0 to switch the tones off.

To adjust the melody of the base ringer

There are 10 melodies.

Press the

SET button.

Press the

0 button.

Press the

6 button.

Press the

OK ( ) button.

You hear the current melody and the display shows the current setting.

Press a button

0-9 until you

hear the melody you want.

Press the

OK ( ) button to confirm.

Press the

RED PHONE button to return to standby.

To switch the handset button beeps on and off

Whenever you press a button on the phone you hear a beep. You can switch these beeps on and off.

Press the

SET button.

Press the

1 button.

Press the

4 button.

Press the

OK ( ) button.

Press

0 to switch the beeps off.

Press 1 to switch the beeps on.

Press the

OK ( ) button to

confirm.

Press the

RED PHONE button

to return to standby.

ADDITIONAL FEATURES

JKL

0-9

DEF

GHI

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To switch music on hold on or off

When you have a caller on hold you can choose to let that person listen to music while they are waiting for you to return to them.

Press the

SET button.

Press the

4 button.

Press the

3 button.

Press the

OK ( ) button.

Enter the base station PIN (original setting

0000

Press the

OK ( ) button.

Press the

1 button to switch the music ON.

Press the 0 button to switch the music OFF.

Press the

OK ( ) button to confirm the setting.

Press the

RED PHONE button to return to standby.

To switch the battery warning beep on and off

When the batteries are low, you will hear a warning beep. You can turn this beep on and off.

Press the

SET button.

Press the

1 button.

Press the

5 button.

Press the

OK ( ) button.

Press

0 to switch the beep off.

Press 1 to switch the beep on.

Press 2 to hear the warning beep only during a call.

Press the

OK ( ) button to

confirm.

Press the

RED PHONE button

to return to standby.

ADDITIONAL FEATURES

GHI

DEF

ABC

JKL

KEYPAD

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To switch the base station number in the handset display on and off

When set up, the currently active base station is displayed when the handset is in standby, eg –1– . This can be useful if you are using more than one base station.

Press the

SET button.

Press the

1 button.

Press the

6 button.

Press the

OK ( ) button.

Press

0 to switch the base

station display off.

Press 1 to switch the base station display on.

Press the

OK ( ) button to confirm.

Press the

RED PHONE button to return to standby.

To switch auto talk on and off

When the handset is slotted into the base station, you can answer a call just by picking up the handset. If you switch this setting off, you will always have to press the GREEN PHONE button to answer a call.

Press the

SET button.

Press the

1 button.

Press the

7 button.

Press the

OK ( ) button.

Press

0 to switch auto talk off.

Press 1 to switch auto talk on.

Press the

OK ( ) button to

confirm.

Press the

RED PHONE button

to return to standby.

ADDITIONAL FEATURES

MNO

PQRS

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To reset your Diverse 3016 Classic base station to the original settings

Press the SET button.

Press the

3 button.

Press the

button.

Press the

OK ( ) button.

Enter the base station PIN (original setting

0000

Press the

OK ( ) button.

Press the

0 button.

Press the

OK ( ) button to confirm.

Press the

RED PHONE button to return to standby.

This will NOT reset:

– The base station PIN. – Handset registration settings.

To reset the handset to its original settings

Press the SET button.

Press the

1 button.

Press the

8 button.

Press the

OK ( ) button.

Enter the handset PIN (original setting

0000

Press the

OK ( ) button.

Press the

0 button.

Press the

OK ( ) button to

confirm.

Press the

RED PHONE button

to return to standby.

This will NOT reset:

– The handset PIN. – Registration to the base

station.

This will reset:

Ringer volume 5 Ring tone 1 Switch base lock, and

disable/enable call numbers OFF

Number for disabling/enabling DELETED

Stored emergency numbers DELETED

Dialling mode DTMF Pause after picking up

line/dial-out code 3 seconds Calls list Answer all calls Answering Announcement

machine reset to preset message recording

It will also delete the caller display list.

This will reset:

– Handset earpiece volume to 1 – Auto green phone to ON – Button beeps to ON – Battery warning beep to ON – Confirmation beep to ON – Base station on-screen

display to OFF – Handset ringer volume to 5 – Handset ringer tone 1 – Ring priority OFF

It will delete:

– Numbers stored in the speed dial

memory.

–Numbers in the redial memory.

ADDITIONAL FEATURES

DEF

KEYPAD

TUV

KEYPAD

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Using your Diverse 3016 Classic with a switchboard

To set PULSE dialling with earth recall

Press the SET button.

Press the

3 button.

Press the

5 button.

Press the

OK ( ) button.

Enter the current base station PIN (original setting

0000

Press the

OK ( ) button.

Press the

4 button.

Press the

OK ( ) button to

confirm.

Press the

RED PHONE button

to return to standby.

Your Diverse 3016 Classic can be connected to compatible switchboards. If in doubt please contact your switchboard supplier.

To set to TONE dialling with earth recall

Press the SET button.

Press the

3 button.

Press the

5 button.

Press the

OK ( ) button.

Enter the current base station PIN (original setting

0000

Press the

OK ( ) button.

Press the

3 button to set Tone

with fixed flash time.

Press the 1 button to set Tone dialling with earth recall.

Press the

OK ( ) button to

confirm.

Press the

RED PHONE button

to return to standby.

Setting to Tone or Pulse dialling

Your Diverse 3016 Classic is pre-set to TONE dialling – you will hear a tone beep each time you dial a number. Tone dialling is suitable for all modern digital exchanges. If you cannot make a call with TONE dialling, you may need to switch to PULSE dialling.

Note

While you are in pulse dialling it is possible to send tone signals (e.g. electronic banking) by pressing the button. When you finish the call you automatically revert to pulse dialling.

✱

SWITCHBOARD

DEF

JKL

GHI

KEYPAD

DEF

JKL

KEYPAD

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To set TONE dialling with time break recall

Press the SET button.

Press the

3 button.

Press the

5 button.

Press the

OK ( ) button.

Enter the current base station PIN (original setting

0000

Press the

OK ( ) button.

Press the

2 button.

Press the

OK ( ) button to

confirm.

Press the

RED PHONE button

to return to standby.

DEF

ABC

JKL

KEYPAD

SWITCHBOARD

Entering access codes

When connected to a switchboard, an access code must be dialled to get an outside line on your Diverse 3016 Classic.

The dial out code must be entered whenever you are storing numbers in your Diverse 3016 Classic’s memory, eg, speed dial numbers, additional emergency numbers (when using call barring), and network provider prefix numbers.

WARNING

If call barring is set you can only dial 9 112, R 112 or R 999 in an emergency. Not 9 999. See page 46.

Note

It is possible to set TONE dialling with adjustable time break recall, however, this is not recommended for the UK network.

Note

You can store RCL, ✱ and #as well as the digit buttons 0-9.

You may find it useful to enter 144 (for BT Chargecard access) as one of the access codes, together with an access pause of 6 seconds. See ‘To set the access pause’ on the next page.

To insert an access code

This means the access code will be automatically dialled before any number stored in the Caller Display calls list.

Press the

SET button.

Press the

4 button.

Press the

0 button.

Press the

OK ( ) button.

Enter the base station PIN (original setting

0000

Press the

OK ( ) button.

Enter the access code for your switchboard (this can be up to 3 digits).

Press the

OK ( ) button to

confirm.

Press the

RED PHONE button

to return to standby.

GHI

KEYPAD

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To set the access pause

You can change the length of a pause before the dial tone commences. The standard setting is for a three second pause.

Press the

SET button.

Press the

4 button.

Press the

1 button.

Press the

OK ( ) button.

Enter the base station PIN (original setting

0000

Press the

OK ( ) button.

Enter the length of pause required by your switchboard:

1 for 1 second.

2 for 2 seconds.

3 for 3 seconds.

4 for 6 seconds.

Press the

OK ( ) button to

confirm.

Press the

RED PHONE button

to return to standby.

GHI

KEYPAD

ABC

DEF

GHI

SWITCHBOARD

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Registering a new Diverse 3000 Handset with the base station

Up to six handsets can be registered and operated from the Diverse 3016 Classic base station. The system allows you to make internal intercom calls between two handsets while a third is making an external call.

Each additional handset you purchase must be registered at the base station.

(Enter

1 for the base station 1 when registering for the first time. When registering the handset at additional base stations, enter 2, 3 or 4 as necessary.)

Press the

OK ( ) button.

Enter the base station PIN (original setting

0000

Press the

OK ( ) button.

The flashes.

At the base station:

Press and hold down the PAGE button on the base station (for about 10 seconds) until you hear the tone.

At the handset:

Display shows the handset numbers available, eg – 2, 3, 4,

5, 6

N.B. There is a small delay before these numbers are displayed on the screen.

Select and enter one of these numbers. This is now the handset’s internal number and it is registered with the base station. The stops flashing

Note

If you are registering a Diverse 3000 Executive Handset follow the instructions in the Diverse 3000 Executive Handset user guide.

To register a Diverse Classic 3000 handset

At the handset:

Press the SET button.

Press the

INT button.

Press the

✱

button. The base

station numbers are displayed.

Enter the number of the base station you want

1-4.

INT

✱

1- 4

Page

KEYPAD

REGISTERING

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To de-register a handset

At the handset:

Press the SET button.

Press the

3 button.

Press the

6 button.

Press the

OK ( ) button.

Enter the base station PIN (original setting

0000

Press the

OK ( ) button.

Enter the number of the handset to be de-registered e.g. 1-6 (number is deleted).

Press the

OK ( ) button to

confirm.

Press the

RED PHONE button.

Note

If you are experiencing problems, please call the Diverse Helpline on

08457 908070.

Note

Additional handsets can only be de-registered from the base station that they are locked onto at the time.

DEF

MNO

1- 6

KEYPAD

REGISTERING

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Call allocation/Ring priority

Diverse 3016 – 4th Edition – 1st March – 3766

If you have registered additional handsets with your Diverse 3016 Classic base station you can specify the way you wish the phones to ring.

Group ringing

Your Diverse 3016 Classic will ring all handsets registered to its base whenever there is an incoming call. This is called group ringing.

Ring priority

Your Diverse 3016 Classic can be set so that an incoming call will ring first at a preferred handset. If there is no answer, the call will revert to all other handsets. This is called ring priority. Your Diverse 3016 Classic is preset for group ringing.

To set which handset will receive ring priority

Once you have set your Diverse 3016 Classic to ring priority, you can select the handset you want to ring first.

The handset registered with the base station as 1, is automatically the priority handset and will ring first unless you specify another handset.

Press the

SET button.

Press the

3 button twice.

Press the

OK ( ) button.

Enter the base station PIN (original setting

0000

Press the

OK ( ) button.

Enter the number of handset you want to ring first, e.g.

1-6

Press the OK ( ) button to confirm.

Press the

RED PHONE button

to return to standby.

DEF

1- 6

KEYPAD

ALLOCATION/PRIORITY

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To change between ring priority and group ringing

Press the SET button.

Press the

3 button.

Press the

2 button.

Press the

OK ( ) button.

Enter the base station PIN (original setting

0000

Press the

OK ( ) button.

Press the

1 button to set group

ringing.

Press the 2 button to set ring priority.

Press the

OK ( ) button to

confirm.

Press the

RED PHONE button

to return to standby.

Note

If you have been using Call Director, you must cancel the setting to return to group ringing, see page 62.

To set the number of rings on ring priority

You can specify the number of rings your selected handset can have before an incoming call reverts to all available handsets.

Press the

SET button.

Press the

3 button.

Press the

4 button.

Press the

OK ( ) button.

Enter the base station PIN (original setting

0000

Press the

OK ( ) button.

Press a number button between 2-9 to set the number of rings you want.

Press the

OK ( ) button to

confirm.

Press the

RED PHONE button

to return to standby.

DEF

ABC

KEYPAD

ABC

DEF

GHI

KEYPAD

2-9

ALLOCATION/PRIORITY

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Using the Call Director

If you have more than one handset registered to your 3016 base station, the Call Director enables a caller to ring a specific handset.

When the Call Director is switched on, your callers will hear your announcement telling them to dial the internal number for the handset they want. A typical announcement could be: “Thank you for

calling. Dial 1 for Paul, dial 2 for Jane, dial 3 for John. Or press the star button to call all of us”.

When your caller dials the handset number given, that handset will ring, only if the answer machine is off.

If the answering machine is also switched on and the call is not answered, your caller will hear the outgoing message you have selected to be played and then be able to leave a message.

Note

Your answering machine will play the outgoing message you have set providing it is Announcement 1 or Announcement

2. If ‘announcement only’ is set, the answering machine will not answer the call.

If you do not record your own announcement telling callers which handset number to dial, they will hear the pre-recorded message “Please dial the extension number you require or hold”.

To set the Call Director

Press the SET button.

Press the

3 button.

Press the

2 button.

Press the

OK ( ) button.

Enter the base station PIN (original setting

0000

Press the

OK ( ) button.

Press the

3 button. This activates the Call Director function.

Press

OK ( ) to confirm.

Press the

RED PHONE button to return to standby.

DEF3DEF

ABC

KEYPAD

CALL DIRECTOR

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To cancel the Call Director

Press the SET button.

Press the

3 button.

Press the

2 button.

Press the

OK( ) button.

Enter the base station PIN.

Press the

OK( ) button.

Press the

1 button. This cancels Call Director and returns to all handsets ringing.

Press

OK( ) to confirm.

Press the

RED PHONE button

to return to standby.

To pick up a call from another handset

If a call is not answered at the handset which has been dialled, you can take the call from another handset.

Press the

GREEN PHONE

button.

Press the

SET button.

Press the

R button. You can now talk to the caller.

DEF

ABC

KEYPAD

CALL DIRECTOR

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When the handset has been registered at two or more base stations (see ‘To register Diverse 3000 Classic handset’ page 58), you can choose between three options:

You can use up to six handsets on each Diverse base station and up to four base stations with your Diverse handset.

The handset supplied with your first base station is already registered as handset 1 and your first base station is base station 1.

It is possible to build your Diverse 3016 Classic into a much larger phone system with the addition of up to 3 extra base stations.

When planning to use a handset at more than one base station, it is recommended that you:

• Assign a number to each base station, from 1 to 4.

• Number each handset (1 to 6) registered at each base station.

• Register the handsets at base station 2 (and 3 and 4 if used) in the same order as used for base station 1.

• Activate the display of the base station numbers on each handset, as shown on the next page.

Using multiple base stations and handsets

Note

If you move out of range of the displayed base station, and within range of another base station, your radio link will be automatically set up (provided your handset has been registered with the new base station.)

If, however, you move out of range of the displayed base station, and within range of another base station during a call you will lose your call connection.

Note

The handset display shows you if the handset is located within range of a registered base station. If the symbol flashes continuously, it means the handset is not within range of a registered base station. If the symbol is not flashing, you are in range.

Note

This procedure may vary if you are linking to a Diverse 2-Line or Diverse ISDN. Please refer to the user guides for these base stations for the correct procedure.

Using multiple base stations and handsets

MULTIPLE

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2 To set your handset to

priority base station selection

This setting tells your handset to search for a specified base signal for 30 seconds. If the signal cannot be found, the handset reverts to automatic selection of the base with the best signal. This setting is recommended where there is an overlap between two or three base stations.

Press the

SET button.

Press the

INT button.

Enter the priority base station number twice, eg.

1, 1.

Press the

OK ( ) button.

1. Set your handset to

automatic base selection

Your handset is pre-set to automatic base selection.

If you are moving around, and likely to lose contact with your base station, your handset can be made to automatically switch to the best available base station. This means that if you are in an area where the signals of two base stations overlap, your handset will select the strongest signal.

Press the

SET button.

Press the

INT button.

Press

0 to set automatic base

selection.

Press the

OK ( ) button.

Note

Please note that you cannot move between base stations whilst a call is in progress. If you attempt to do so, you will lose your connection.

INT

MULTIPLE

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3. To set your handset to

fixed base selection

This setting prevents your handset from linking up with any base station other than the one you have set.

Press the

SET button.

Press the

INT button.

Enter the fixed base station number once, eg,

Press the

OK ( ) button.

Note

If you are in an area where base station signals overlap it is best to specify the base/telephone line you operate through. In this case you change automatic base selection to manual selection (with an automatic search default), see opposite.

Note

If your handset is taken out of range, switch it off, move back into base station range, and then switch on again. This will speed up re-registration to the base signal.

INT

MULTIPLE

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General information

GENERAL INFORMATION

Within the 12-month guarantee period:

If you experience difficulty using the product, prior to returning your product, please read the Help section beginning on page 69, or contact the Diverse Helpline on 08457 908070 for assistance.

In the unlikely event of a defect occuring, please follow the Helpline’s instructions for replacement or repair.

Outside the 12-month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you call the Helpline on 08457 908070 and ask for details of our recommended repair agents.

Guarantee

Your Diverse 3016 Classic is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the Diverse 3016 Classic, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished product.

The conditions of this guarantee are:

• The guarantee shall only apply to defects that occur within the 12 month guarantee period.

• Proof of purchase is provided.

• The equipment is returned to point

of purchase.

• This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

• This guarantee does not affect your statutory rights.

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Technical information

How many telephones can you have?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items that may be connected to any one telephone line. The Diverse 3016 Classic has a REN of 1. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise. A total REN of 4 is allowed. (For example: if Diverse 3016 Classic is used in conjunction with three extension telephones, each with a REN of 1, the total REN is 4.)

Only use approved power supply item code: C39 280-Z4-C174/..-C67.

RTTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC).

Switchboard compatibility

Generally this telephone may be connected to switchboards which support tone signalling and timed break recall. In the event of any difficulties please consult your switchboard service provider.

Switchboard external line access code

When you connect your telephone to a switchboard, you can set the switchboard’s external line access code so that when you make an external call using the handset directory or redial list the code is automatically dialled before the number. See page 56.

GENERAL INFORMATION

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Help

Your Diverse 3016 Classic has been designed to be easy to use. If you should experience a problem, please check the following points.

Replacing handset batteries

After a time, you may find that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing.

N.B. 9 999 cannot be dialled from behind a switchboard when call barring is set.

Emergency calls

The emergency services can be contacted in the UK by dialling 999, or 112 in any country that is a member of the European Community.

Note

If your Diverse 3016 Classic is connected to a switchboard, you may have to dial an access number to contact the emergency services. (See page 56). Some switchboards cannot dial out during a power failure.

Note

Fully charged batteries do not indicate full power when put into a handset.

When you replace handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.

Battery performance

Note

Use only AA size, approved rechargeable batteries in the handset. Any other types may cause irreparable damage.

Never use conventional alkaline batteries.

For a list of approved batteries, see page

8. Batteries are available from the Diverse Helpline on 08457 908070 or your local BT shop.

HELP

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BT accepts no responsibility for damage caused to your Diverse 3016 Classic handset by the use of nonapproved batteries

No display appears

Is the handset switched on? The battery may be flat or dead. Recharge or replace the battery.

No dial tone

Is the telephone line cord plugged into the phone socket and the base station?

If other handsets are registered on the base, the outside line may already be in use. Wait until the call is finished and try again.

The symbol is flashing or you cannot link up with the base station

Is the handset registered with the base station? To register the handset, see page 58. Is the power cable connected at the base and the power switched on at the wall socket?

If you press the

GREEN PHONE button whilst is flashing, you will hear four short beeps from the handset.

The base station or handset does not ring

The ringer volume may be set too low, or switched off at the base station. To adjust the ringer volume at the handset or base station, see pages 49 or 50 respectively.

Is the telephone line cord connected correctly? See page 12.

Can’t get through, even though a dialling tone can be heard

You may be set to the wrong signalling method. To change between TONE and PULSE dialling, see ‘Using your Diverse 3016 Classic with a switchboard’, page 55.

Handset beeps

Are the handset batteries low? You will hear a beep every 30 seconds.

If is flashing?

You will hear four short beeps when you press the PHONE button. Check you are still in range of your base station.

Note

Do not immerse batteries in water or throw them into fire, or dispose of them with ordinary domestic refuse. To charge the batteries place the handset on its base station.

Note

If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, and then ON again, it will find the base station within a few seconds.

HELP

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When connected to a switchboard

You can’t get a connection or you get the wrong connection after speed dialling

Have you entered a pause after the access code? See page 57.

Check you have selected the correct dialling mode. See page 55.

Answering machine

Answering machine reports an invalid PIN when you try to operate it from another phone

You may have made a mistake. Try again.

Your machine will not respond to the PIN 0000. You must set a different PIN to ensure secure access. See page 42.

Answering machine will not record

Memory is full. You will need to delete messages.

The answering machine is on, but does not record messages or allow call screening

It is compressing messages. Wait 3-5 minutes.

Note

If you are still experiencing difficulty, please call the Diverse Helpline on

08457 908070.

Buzzing noise on my Radio/TV/Answering Machine/PC

Diverse is too close and is causing interference. Move it further away.

HELP

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Access codes 56

insert access code 56 set access pause 57

Announcement

loudspeaker 20 outgoing 27 playback 29 record 29 record using diverse handset 32 select 28

Answering machine

help 71 number of rings 36 on/off 27-32 operate using handset 32 outgoing announcement 27 pause after message playback 35 playback 30, 33 recording time 37 time announcement 38 time saver 37

Auto talk on/off 53

Automatic base selections 65

Barred numbers 46

Base station

lock on/off 44 melody 51 PIN 42 reset 54 selection 65

Batteries

approval 9 charging 11 installing 10

low warning 12 performance 11 replacing 11 warning beeps 52

Broadcast a call 20

Building up a phone system 7

Call allocation/ring priority 60

group ringing 61 number of rings 61 ring priority 60

Call barring 46

Call Director 62

Call enabling 46

Call screening 35

Caller Display 23

Calls list

delete calls list 26 delete individual number 26 dial 26 set 25 view 25

Calls

broadcast 20 end a call 15 external 15 holding 18 internal 17 making 15 receiving 15 redial 16 screening 35 transferring 18

Call timer 15

Index

INDEX

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Cleaning 8

Confirmation tones 51

Date set 23

Delete

all memory numbers 22 all messages 31, 34 calls list 26 individual messages 31 individual number from

the calls list 26

individual number from

the memory 22 outgoing message 30 redial memory 16

Emergency numbers 45

change 46 delete 46 store 46

Ending calls 15

External calls 15

External dialling on/off 45

Fixed base selection 66 Guarantee 67

Handset

base selections 65 button beeps on/off 51 confirmation tones on/off 51 de-register 59 display (quick reference) 5 lock on/off 44 melody 49 on/off modes 14 operate answering machine 32 PIN 42 register 58 reset 54 settings (Quick Guide) 4 volume 49

Help 66 -68

Holding calls 18

Internal calls 17

to all handsets 18 to another handset 17 receive 17

Keypad lock on/off 14 Listening in 19 Making calls 15

Memo 31, 34 Memory numbers

delete all 22 delete individual number 22 speed dial 21 store 20

Music on hold – on/off 52

Multiple base stations & handsets 62

Number of rings 36 On hold 18

Outgoing announcement 27

Page a handset 17

PIN 42

change base station 42 change handset 42

Power adaptor 10

Power cable 10

Power socket 13

Priority base selection 65

Pulse dialling 55

Quick guide (handset settings) 4

Quick reference answering machine 6

Quick reference handset display 5

Receiving calls 15

Record

announcement 29 memo 31, 34 times 37

INDEX

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Redial 16

any of last five external numbers 16 last external number 16

Registering 58

de-register handset 59 handset with base station 58

Remote access

from external telephone 40 Quick Guide 41 switch on answering machine 39

REN (Ringer Equivalence Number) 68

Reset

base station 54 handset 54

Returning your Diverse 3016 Classic 65

Ring priority 58

Safety instructions 8

Secrecy 16

Security 42

base station lock 44 base station PIN 42 external dialling on/off 45 emergency numbers 45 handset lock 44 handset PIN 42-43

Setting up 10

Speed dial

stored number 21

Store a number

in the memory 20 in the memory from redial list 21

Switchboard 55

Technical information 68

Telephone line cord 12

Telephone security 42

Time 23-24

Time saver 37

Tone dialling 55

Transferring calls 18

Volume

base station loudspeaker 28 base station melody 51 base station ringer 50 earpiece 50 handset ringer 49 handset melody 49

INDEX

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Offices worldwide

The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

TouchtoneTMis a registered trade mark of

British Telecommunications plc in the UK.

© British Telecommunications plc 2001. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Diverse 3016 Classic (3/01) 4 Designed by The Art & Design Par tnership Limited.

Siemens order number: A31008 – G3015 – P001 – 2 – 7643

CE compliant to R&TTE Directive (1999/5/EC)

0682

Diverse 3016 Classic 22/3/01 2:12 pm Page 75

BT Diverse 3016 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual