BT DIVERSE 3010 MICRO User Manual

Diverse 3010 Micro

Digital Cordless Telephone

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INFORMATION

YOUR DIVERSE 3010 MICRO

WILL DISPLAY CALLER

User Guide

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks

and private switchboards in the United Kingdom.

Unpacking your Diverse 3010 Micro

If anything is missing. please contact your place of purchase immediately.

For your records

Date of purchase:

Place of purchase:

Diverse 3010 Micro base station.

Diverse 3010 Micro handset.

Battery compar tment cover.

Power adaptor.

Belt Clip

1 x Diverse 3010 Micro headset

1 x rechargeable Nickel Metal Hydride (NiMH) battery pack

Serial number:

Purchase price:

For warranty purposes, proof of purchase is required, so please keep your receipt.

Base Station PIN Number:

Handset PIN Number:

See pages 29-30 for more information about your handset PIN.

Telephone line cord

Please open this page for an ‘At a glance’ guide to your Diverse 3010 Micro.

Please open this page for a ‘Further at a glance’ guide to your Diverse 3010 Micro.

At a glance

Headset port

When used with the

Diverse 3010 Micro

headset this allows you

total mobility.

For entering menu lists.

Press and hold down to

again to switch back on.

Option buttons

Lets you select from the menu options on

the display.

Menu button

Red phone

Press to end a call.

Power

switch off the handset.

Press and hold down

Recall

For use with

switchboards and BT

Select Services.

Also, press and hold

down to enter a

in a stored number

Pause

Display

Green phone

For making and answering calls

PQRS

JKLGHI

MNO

TUV

WXYZ

DEF

ABC

Directory

Enables speed dialling of numbers stored in the memory.

Keypad

Key lock

Lets you lock (and unlock) the keypad to prevent accidentally pressing buttons.

Handset display symbols

The following symbols can appear in the display.

Up/Down.

Left/Right.

Mailbox function. e.g. new entry in the caller list.

➜

Base station

Delete character.

Range Indicator.

SET

INT

GO BACK

– – –

–

– –

Sets up different menu options.

Internal dialling.

Redialling number.

Confirmation.

End function.

Return to previous menu.

More options.

Aerial

Contact points

Base page button

Quick guide

ABC

DEF

ABC

Information for the handset settings.

Function Key combination

Activate/deactivate the handset Hold down for 1 second

Activate/deactivate keypad protection Hold down for 1 second

Answer a call

Make an external call

Redial a number and

Save a number in the New Entry Name directory

➞➞

–

– –

–

Dial a number from the directory First letter or

Dial a number from the call list and or

Adjust the handset Settings Sound Settings volume Handset Volume

Secrecy Microphone off; Microphone on

Make an internal call e.g.

Transfer call (connect) e.g.

Call all handsets

INT

CALL ALLINT

SETINT

OKOK

In this guide

At a glance 1

Introducing the Diverse 3010 Micro 4

Building up a phone system 4

Safety information 5

Setting up 6

Using your Diverse 3010 Micro 10

Switching on/off 10 Lock/unlock the keypad 11 Making and receiving calls 11 Using your headset 12 Secrecy 13 Paging and making calls

between handsets 14

Using the Directory to store

and dial numbers 17 Entering names and numbers 17 Using the redial memory 23

Using Caller Display and Call Waiting 24

BT’s Caller Display and Call Waiting 24 Information displayed via

other UK networks 25

Telephone Security 29

Base station and handset PIN 29 Emergency numbers 32 Call barring and Call enabling 33

Additional features 36

Handset settings quick guide 36 Beeps 36 Quick reference handset display 37 Base station settings 38 Open listening at the handset 39 Using the Room Monitor 40 Call allocation 43

Registering a new Diverse 3000 Micro handset with the base station 47

Using multiple base stations and handsets 49

Using your Diverse 3010 Micro with a switchboard 52

Setting to Tone or Pulse dialling 52

General information 55

Guarantee 55 Technical information 56

Help 57

Index 60

Hints and tips boxes

In this user guide, we’ve included helpful tips and important notes. They are shown in boxes like this.

Introducing the Diverse 3010 Micro

Please read the instructions carefully before use and retain this user guide for future reference.

This guide covers the basic features of the Diverse 3010 Micro.

Building up a phone system

You can add further handsets to build up an easy-to-use cordless telephone system. Up to 6 separate handsets (8 with Diverse 2-line and Diverse ISDN) can be used with each Diverse base

INTRODUCTION

station; and each handset can itself work from 4 base stations.

Note

As this product is rechargeable, it is normal that a certain amount of heat will be produced in its day-to-day operation. Whilst this is entirely safe we would advise against placing this product on antique, veneered or wooden surfaces as damage may occur.

Safety information

General

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your warranty and may damage the telephone. The item number for the mains power supply is C39 280-Z4-C174/..- C67.

If Keyguard is active, it is still possible to make emergency calls to

Do not open the handset or base station. This could expose you to high voltages or other risks. Contact the helpline for all repairs.

Radio signals transmitted between the handset and base may cause interference to hearing aids.

This product should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers.

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

999.

Cleaning

Simply clean the handset and base station with a damp (not wet) cloth, or an antistatic wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

The product may heat up when the batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing free flow of air over it’s surfaces.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as in bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord for the duration of the storm.

SETTING UP

Setting up

Follow these steps to get your Diverse 3010 Micro ready for use

Your handset is already “registered” to the Diverse 3010 Micro base station.

Note

Plan where you will put your Diverse 3010

SETTING UP

Micro. It should be within two metres of a power socket and the phone socket.

Red socket

WARNING

It is recommended that the telephone line cord is not connected until the handset is fully charged. This will prevent the risk of the phone being answered prior to the batteries being fully charged and therefore not achieving their optimum capacity.

1 Connect the power cable

Plug the power cable into the power socket on the underside of your Diverse 3010 Micro. The power cable connector is coloured red. Please take care that the telephone cord and power cable plugs are connected to the correct socket as incorrect placement could damage the base station.

2 Plug the 3 pin adaptor

into a mains power socket and switch on

Note

Use only the power adaptor C39 280-Z4-C174/..–C67 with your Diverse 3010 Micro.

4 Fit the handset belt clip

Fit the belt clip onto the back of the handset.

3 Install the rechargeable

battery pack in the handset

The handset uses a rechargeable Nickel Metal Hydride (NiMH) battery pack, which is supplied. You must only use approved batteries. To install it, insert the battery pack with the label face up and slide the battery compartment cover shut. The battery compartment cover may be found in the packaging with the batteries.

To fit the battery into the handset.

Slide the battery cover off in a downward movement.

2. Plug in the battery connector. You will hear a confirmation beep.

3. Insert the battery pack ensuring that the wires are stored beneath the battery pack.

Slide the battery cover back on.

Slot

Tab

5 Charge the handset

batteries

When charging for the first time, we recommend that you let the batteries charge for the full 16 hours before making and receiving calls.

Battery display when inserting

or replacing a battery pack

When you replace the handset battery pack with one that has been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the battery register full again. From then on the display will be correct.

SETTING UP

Place the handset on the base. When charging, the battery level symbol shown on the display flashes.

Battery performance

After charging your Diverse 3010 Micro for the first time, subsequent charging time for the handset batteries is approximately 4-5 hours. The battery pack and case may become warm during charging. This is normal.

Battery low warning

An LCD on the handset display shows the current state of the charge. When the battery is almost flat a beep sounds and the display shows the empty battery symbol. Displays showing the various states of charge are shown below:

Batteries fully charged

Batteries at 66%

Note

Under ideal conditions, the handset battery should give about 15 hours talktime or 200 hours standby on a single charge. However, new NiMH batteries do not reach their full capacity until they

SETTING UP

have been in normal use for several days.

Please note that the lifespan of NiMH rechargeable batteries depends on how heavily they are used. However, over time, their capacity to recharge will begin to diminish and they will eventually need replacing.

Batteries at 33%

Batteries empty

If e.g Base 1, flashes continuously

It means the handset is either out of range or is not registered with the base station. To register, follow the steps on page 47. All additional handsets you purchase will need to be individually registered with the base station before they will work with the Diverse 3010 Micro.

The base number may also flash after a power failure. Provided the handset has been registered with the base, the base number will stop flashing after a while indicating the handset has automatically re-registered to the base station. If it continues to flash, re-register the handset to the base station.

Note

If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will

find the base station within a few seconds.

6 Connect the telephone line

cord to the Diverse 3010 Micro base station

Ensure that this is fitted correctly into the right socket.

7 Plug your Diverse 3010

Micro into the phone socket

SETTING UP

Dark blue socket

Using your

– –

Diverse 3010 Micro

Switching on/off and

Display

locking the keypad

End Call Menu button Directory

(Power)

USING

Your Diverse 3010 Micro offers a menu driven display. You enter menu lists by pressing the buttons below the screen allow you to select options within each menu and make adjustments to their settings.

You can quit any menu at any time by pressing the RED PHONE button .

To go back one step, press the GO BACK

button .

MENU button. The OPTION

Note

Option buttons

Talk

Note

The handset can only be switched off when in idle state (ie. not during a call or displaying a menu).

To switch on/off

Press and hold down the RED PHONE

second.

The handset is already set to ‘on’.

button for about a

Note

To lock the keypad

This prevents you accidentally operating the handset’s keypad when carr ying it around. You can receive calls, but cannot make calls.

Press and hold down the button.

To unlock the keypad

Press the GREEN PHONE button.

You hear the dial tone.

Key the number you want.

To end a call

Press the RED PHONE button.

To receive an external call

Press and hold the button. You can now use the keypad again.

Making and receiving calls

To make a call

KEYPAD

Key the number you want.

➜

Use the

CLEAR CHARACTER

button on the display to correct any number you press by mistake.

Press the

GREEN PHONE

button.

The number is dialled.

USING

Press the GREEN PHONE button.

Lift the handset off the base station or charger.

Note

The default setting is for an immediate connection to callers when lifting the handset from the base station or charger. This is called Auto Talk. It can be deactivated so that you always have to press the GREEN PHONE button to answer a call. See page 37.

Caller Display/Call Waiting

The Diverse 3010 Micro can let you know who’s calling before you answer the telephone.

With BT’s Caller Display and Call Waiting services, your Diverse base station receives caller information which is transmitted over the BT network, for more information see pages 24-28.

Call timer

Your Diverse 3010 Micro automatically times the duration of all outgoing external calls. The handset display shows the call duration both during your call and for a few seconds after it is completed.

USING

Using your headset

For ‘handsfree Diverse 3010 Micro you can attach the headset supplied.

Only use the Diverse 3010 Micro headset supplied.

’ operation of your

Note

To connect your headset

Remove the small cover on the top left-handside of your phone and plug the headset into the socket.

WARNING

The small cover is a possible choking hazard for small children.

The headset includes an answer on/off switch. This can be used to answer a call, end a call or obtain dial tone.

Secrecy

You can switch off the handset microphone so that your caller cannot hear you while you talk to someone else in the room.

When ready, you can switch the microphone back on.

During a call:

Press the INT button to switch

INT

the microphone off. Your caller will hear a melody. Display shows

Extern

(flashing) and

Intern

Press the your caller again.

Secrecy is not available for internal calls.

R button to speak to

Note

To redial one of the last five numbers

The last five numbers dialled are saved.

Press the

REDIAL button.

DOWN button to

highlight the number you want to redial.

Press the

GREEN PHONE

button to dial.

To redial the last number

Press REDIAL. The last number dialled is shown.

Press the

GREEN PHONE

button. The number is automatically dialled.

Note

If the redial number is in your directory the name is displayed instead of the number.

USING

To delete a redial number

Paging and making calls between handsets

USING

Press the REDIAL button.

Press the

DOWN button to highlight the number you want to delete.

–

– –

–

Press the

–

button.

Press the highlight

Press the

MORE OPTIONS

DOWN button to

Delete Entry

OK button to confirm.

Press the

RED PHONE button twice to return to standby.

If you have multiple handsets registered with the base, the Diverse 3010 Micro enables two handsets to talk to each other on an internal ‘intercom’ call, while a third handset can be on an external call.

To find a handset’s extension

number

Press the INT button.

INT

The handset’s extension number is displayed ie.

Intern3

To make an internal

ABC

intercom call

Press the INT button. Your

INT

handset internal number is displayed.

Press the internal handset number you wish to call e.g. or press the CALL ALL button

CALL ALL

to call all handsets.

If calling all handsets, you can talk to the first handset that answers.

Press the

RED PHONE button to end the call.

To page a handset from the base station

To locate handsets that are away from the base station.

Press the

PAGING button on the base. All handsets registered with the base will ring for 30 seconds.

To stop paging press the PAGING button again.

To receive a paged call

The display shows:

Paging Call

SILENT

Pick up the handset from the base.

Press the GREEN PHONE button.

USING

To put an outside call on hold

ABC

while you make an internal call

To transfer an external call between handsets

Press the INT button. Your

INT

handset internal number is displayed e.g.

Press the number of the internal handset number you wish to call e.g.

CALL ALL

CALL ALL button to call all

2 or press the

handsets.

If calling all handsets, you can talk to the first handset that answers.

To return to your external

USING

caller press the

RECALL button.

The internal number you called will hear internal busy tone and will need to press the RED PHONE button to end the connection.

Quick call transfer

After dialling the other handset, you can immediately press the RED PHONE button, or replace the handset on the base and the call will be transferred straight through. If the other handset is already engaged, or does not answer the call within 30 seconds,

the call will be returned to your handset.

If you are in conversation with an outside caller and want to transfer the call to another handset.

Press the

Press the number of the

INT

INT button.

internal handset you wish to call e.g.

When the call is answered, press the

RED PHONE button or replace your handset on the base station.

To accept call waiting on an internal call

If two people are on an internal call and an external call comes in you will hear a short beep and

Extern

flashes on the

display.

Press the

ACCEPT button. The internal call is disconnected and you are connected to the external caller.

Using the Directory to store and dial numbers

Your Diverse 3010 Micro has a Directory which stores up to 100 names and numbers in the memory (the longer the name, the more memory will be used).

You can use the Phone Book to look up names and numbers and dial directly.

To add a name and number to the Directory

Press the DIRECTORY button.

–

– –

KEYPAD

Display shows if the phone book is empty, otherwise the names are in alphabetical order.

–

Press the button.

Press the highlight

Press the

Enter the name: (see Entering names and numbers).

Press the move the cursor to the next line.

———

MORE OPTIONS

DOWN button to

New Entry

OK button.

DOWN button to

Enter the number (including dialling code).

–

– –

–

Press the button.

Save Entry

Press the

MORE OPTIONS

is highlighted.

OK button to confirm.

Entering names and numbers

There are three lines in your display for entering information. 1st line for the name (maximum 16 characters) 2nd and 3rd line for the number (maximum 32 characters).

Controlling the cursor

LEFT/RIGHT arrows are used to move the cursor to the right or left or to the end of the line.

The

DOWN arrow is used to move from the “name” line to the “number” line.

The

UP arrow moves you back up to the name line.

USING

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