BT DIVERSE 3010 EXECUTIVE User Manual

Diverse 3010 Executive

Digital Cordless Telephone

DIVERSE 3010 EXECUTIVE WILL

*YOU MUST SUBSCRIBE TO A CALLER DISPLAY

AND CALL WAITING SERVICE BEFORE YOUR

PAYABLE

A QUARTERLY FEE IS

DISPLAY CALLER INFORMATION.

User Guide

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks and

private switchboards in the United Kingdom.

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Unpacking your Diverse 3010 Executive

If anything is missing. please contact your place of purchase immediately.

Diverse 3010 Executive base station.

Diverse 3010 Executive handset.

Battery compartment cover.

Power adaptor.

For your records

Date of purchase:

Place of purchase:

Serial number:

Purchase price:

For warranty purposes, proof of purchase is required, so please keep your receipt.

Base Station PIN Number:

Handset PIN Number:

Belt Clip

2 x AA rechargeable batteries

Telephone line cord.

See pages 27-28 for more information about your handset PIN.

Please open this page for an ‘At a glance’ guide to your Diverse 3010 Executive.

Please open this page for a ‘Further at a glance’ guide to your Diverse 3010 Executive.

At a glance

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a A

Option buttons

Lets you select from

the menu options on

the display.

Red phone

Press to end a call.

Display

Menu button

For entering menu lists.

Power

Press and hold down to

switch off the handset.

Press and hold down

again to switch back on.

Directory

Enables speed dialling

of numbers stored in the

memory.

Keypad

Recall

For use with

switchboards and BT

Select Services.

Also, press and hold

down to enter a

in a stored number

Pause

Green phone

For making and answering calls

Handsfree

To hold a conversation over the loudspeaker.

Key lock

Lets you lock (and unlock) the keypad to prevent accidentally pressing buttons.

Handset display symbols

The following symbols can appear in the display.

➜

Base station

Up/Down.

Left/Right.

Mailbox function. e.g. new entry in the caller list.

Delete character.

Out of range.

SET

INT

GO BACK

– – –

–

– –

Sets up different menu options.

Internal dialling.

Redialling number.

Confirmation.

End function.

Return to previous menu.

More options.

Aerial

Contact points

Base page button

ABC

DEF

ABC

Quick guide

Information for the handset settings.

Function Key combination

Activate/deactivate the handset

Activate/deactivate keypad protection

Hold down for 1 second

Answer a call

Make an external call

Redial a number and

Save a number in the New Entr y Name directory

Dial a number from the directory

Dial a number from the call list

Adjust the handset Settings Sound Settings volume Handset Volume

➞➞

–

– –

–

First letter or

and or

SETINT

OKOK

Secrecy Microphone off; Microphone on

Make an internal call e.g.

Transfer call (connect)

Call all handsets

INT

e.g.

CALL ALLINT

In this guide

At a glance 1

Introducing the Diverse 3010 Executive 4

Building up a phone system 4

Safety information 5

Setting up 6

Using your Diverse 3010 Executive 10

Switching on/off and locking

the keypad 10 Making and receiving calls 11 Handsfree talking 12 Secrecy 12 Paging and making calls

between handsets 13 Using the Directory to store

and dial numbers 16 Entering names and numbers 16 Using the redial memory 21

Using Caller Display and Call Waiting 22

BT’s Caller Display and

Call Waiting 22 Information displayed via

other UK networks 23

Additional features 33

Handset settings quick guide 33 Beeps 33 Quick reference handset display 34 Base station settings 35 Open listening at the handset 36 Using the Room Monitor 36 Call allocation 39

Registering a new Diverse 3000 handset with the base station 42

Using multiple base stations and handsets 44

Using your Diverse 3010 Executive with a switchboard 47

Setting to Tone or Pulse dialling 47

General information 50

Guarantee 50 If you have to return your

Diverse 3010 Executive 50

Help 51

Index 55

Telephone Security 27

Base station and handset PIN 27 Emergency numbers 30 Call barring and Call enabling 31

Hints and tips boxes

In this user guide, we’ve included helpful tips and important notes. They are shown in boxes like this.

Introducing the Diverse 3010 Executive

Please read the instructions carefully before use and retain this user guide for future reference. This guide covers the basic features of the Diverse 3010 Executive.

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Building up a phone system

You can add further handsets to build up an easy-to-use cordless telephone system. Up to 6 separate handsets (8 with Diverse 2-line and Diverse ISDN) can be used with each Diverse base station; and each handset can itself work from 4 base stations.

INTRODUCTION

Note

As this product is rechargeable, it is normal that a certain amount of heat will be produced in its day-to-day operation. Whilst this is entirely safe we would advise against placing this product on antique, veneered or wooden surfaces as damage may occur.

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Safety information

General

For the handset use only approved nickel-cadmium (NiCad) or nickel-metal hydride (NiMH) rechargeable batteries. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing. Recommended batteries should have a power rating of at least 600mAh 1.2V. Batteries are available from the Diverse Helpline

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your warranty and may damage the telephone. The item number for the mains power supply is C39 280-Z4-C174/..-C67.

If Keyguard is active, it is still possible to make emergency calls to

Do not open the handset or base station. This could expose you to high voltages or other risks. Contact the helpline for all repairs.

Radio signals transmitted between the handset and base may cause interference to hearing aids.

This product should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers.

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Simply clean the handset and base station with a damp (not wet) cloth, or an antistatic wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

08457 908070.

999 and 112.

The product may heat up when the batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing free flow of air over it’s surfaces.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as in bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord for the duration of the storm.

Approved rechargeable batteries

Nickel-Cadmium (NiCd)

Sanyo N-3U (700 mAh)

GP GP60AAKC (600 mAh)

Varta 751RS (700 mAh)

Mobile Power 700 (700 mAh)

Panasonic 600 DT (600 mAh)

Nickel-Metal Hydride (NiMH)

Sanyo H-3 U (1500 mAh)

GP GP130 AA HC (1300 mAh)

GP GP150 AA HC (1500 mAh)

Varta VH 1101 or Phone Power (1000 mAh)

Panasonic HHR-110 AA (1100 mAh)

Friwo NiMH (1400 mAh)

Toshiba TH-1200 AARE (1200 mAh)

SAFETY INFORMATION

Setting up

Follow these steps to get your Diverse 3010 Executive ready for use

Your handset is already “registered” to the Diverse 3010 Executive base station.

Note

Plan where you will put your Diverse 3010 Executive. It should be within two metres of a power socket and the phone socket.

SETTING UP

1 Connect the power cable

Plug the power cable into the power socket on the underside of your Diverse 3010 Executive. The power cable connector is coloured red. Please take care that the telephone cord and power cable plugs are connected to the correct socket as incorrect placement could damage the base station.

WARNING

It is recommended that the telephone line cord is not connected until the handset is fully charged. This will prevent the risk of the phone being answered prior to the batteries being fully charged and therefore not achieving their optimum capacity.

2 Plug the 3 pin adaptor

into a mains power socket and switch on

Note

Use only the power adaptor C39 280-Z4-C174/..–C67 with your Diverse 3010 Executive.

Red socket

3 Install the rechargeable

batteries in the handset

5 Charge the handset

batteries

The handset uses the two AA size rechargeable batteries, which are supplied. You must only use approved batteries. To install them, insert the batteries as indicated on the inside of the battery compartment or in the picture below. Slide the battery compartment cover shut. The battery compartment cover may be found in the packaging with the batteries.

Slide battery cover down and lift off.

When charging for the first time, we recommend that you let the batteries charge for the full 16 hours before making and receiving calls.

Battery display when inserting

or replacing a battery

When you replace the handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.

Place the handset on the base. When charging, the battery level symbol shown on the display flashes.

SETTING UP

4 Fit the handset belt clip

Fit the belt clip onto the back of the handset.

Slot

Tab

Battery performance

After charging your Diverse 3010 Executive for the first time, subsequent charging time for the handset batteries is approximately 4-5 hours. Batteries and case may become warm during charging. This is normal.

Note

If e.g

Base 1

, flashes continuously

Under ideal conditions, the handset batteries should give about 10 hours talktime or 100 hours standby on a single charge. However, new NiCad batteries do not reach their full capacity until they have been in normal use for several days.

Please note that the lifespan of NiCad rechargeable batteries depends on how heavily they are used. However, over time, their capacity to recharge will begin to diminish and they will eventually need replacing.

Battery low warning

An LCD on the handset display shows the current state of the charge. When the batteries are almost flat a beep

SETTING UP

sounds and the display shows the empty battery symbol. Displays showing the various states of charge are shown below:

Batteries fully charged

Batteries at 66%

Batteries at 33%

It means the handset is either out of range or is not registered with the base station. To register, follow the steps on page 42. All additional handsets you purchase will need to be individually registered with the base station before they will work with the Diverse 3010 Executive.

The base number may also flash after a power failure. Provided the handset has been registered with the base, the base number will stop flashing after a while indicating the handset has automatically re-registered to the base station. If it continues to flash, re-register the handset to the base station.

Note

If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.

Batteries empty

6 Connect the telephone line

cord to the Diverse 3010 Executive base station

Ensure that this is fitted correctly into the right socket.

Dark blue socket

Helpline

If you experience any difficulty, please call the Diverse Helpline on 08457 908070 .

7 Plug your Diverse 3010

Executive into the phone socket

8 Please remove the

protective film from the display

SETTING UP

Using your Diverse 3010

–

Executive

Switching on/off and

Display

locking the keypad

Option buttons

Power Menu button

Talk (Green phone)

End Call Directory Handsfree

(Red phone)

Your Diverse 3010 Executive offers a menu driven display. You enter menu

USING

lists by pressing the MENU button. The OPTION buttons below the screen allow

you to select options within each menu and make adjustments to their settings.

Note

You can quit any menu at any time by pressing the RED PHONE button .

To go back one step, press the GO BACK

button .

To switch on/off

Press and hold down the RED PHONE button for about a

second.

Note

The handset is already set to ‘on’.

To lock the keypad

This prevents you accidentally operating the handset’s keypad when carr ying it around. You can receive calls, but cannot make calls.

Press and hold down the button.

To unlock the keypad

Press and hold the button. You can now use the keypad again.

Making and receiving calls

To make a call

KEYPAD

Key the number you want.

➜

Use the DELETE CHARACTER button on the display to correct any number you press by mistake.

Press the button.

The number is dialled.

GREEN PHONE

Note

The HANDSFREE button will also flash when the phone rings.

Caller Display/Call Waiting

The Diverse 3010 Executive can let you know who’s calling before you answer the telephone.

With BT’s Caller Display and Call Waiting services, your Diverse base station receives caller information which is transmitted over the BT network, for more information see pages 22-26.

Press the GREEN PHONE button.

You hear the dial tone.

Key the number you want.

To end a call

Press the RED PHONE button.

To receive an external call

Press the GREEN PHONE button.

Lift the handset off the base station or charger.

Call timer

Your Diverse 3010 Executive automatically times the duration of all outgoing external calls. The handset display shows the call duration both during your call and for a few seconds after it is completed.

Note

The default setting is for an immediate connection to callers when lifting the handset from the base station or charger. This is called Auto Talk. It can be deactivated so that you always have to press the GREEN PHONE button to answer a call. See page 34.

USING

Handsfree talking

Handsfree Vol: 5

– – –

Using your phone handsfree

You can make and receive calls without lifting the handset by pressing the HANDSFREE button .

This lets you keep your hands free, for example to take notes. It also enables others in the room to hear and join in the call.

The loudspeaker is built into the handset allowing you to hold a handsfree conversation anywhere within range of the base station as well as when the handset is left on the base station.

To hold a handsfree call:

To make a call

USING

Press the HANDSFREE button.

By pressing the button again you can adjust the volume with the RIGHT/LEFT arrows.

HANDSFREE

To answer a call in handsfree mode

Press HANDSFREE when the phone rings.

Secrecy

You can switch off the handset microphone so that your caller cannot hear you while you talk to someone else in the room.

When ready, you can switch the microphone back on.

During a call:

Press the INT button to switch

INT

the microphone off. Your caller will hear a melody. Display shows

Extern

Intern

Press the your caller again.

(flashing) and

R button to speak to

Key the number you want.

Press the button if you want to speak to your caller privately.

Press the

to end the call.

Note

Secrecy is not available for internal calls.

GREEN PHONE

RED PHONE button

To redial the last number

To delete a redial number

Press REDIAL. The last number dialled is shown.

Press the

GREEN PHONE

button. The number is automatically dialled.

To redial one of the last five numbers

The last five numbers dialled are saved.

Press the

Press the highlight the number you want to redial.

Press the button to dial.

If the redial number is in your directory the name is displayed instead

of the number.

REDIAL button.

DOWN button to

GREEN PHONE

Note

Press the REDIAL button.

Press the

DOWN button to highlight the number you want to delete.

–

– –

Press the

–

MORE OPTIONS

button.

Press the highlight

Press the

DOWN button to

Delete Entry

OK button to confirm.

Press the

RED PHONE button to return to standby.

Paging and making calls between handsets

If you have multiple handsets registered with the base, the Diverse 3010 Executive enables two handsets to talk to each other on an internal ‘intercom’ call, while a third handset can be on an external call.

USING

To find a handset’s extension number

Press the INT button.

INT

The handset’s extension number is displayed ie.

Intern 3

To page a handset from the

ABC

base station

To locate handsets that are away from the base station.

To receive a paged call

The display shows:

Paging Call

Press the on the base. All handsets registered with the base will ring for 30 seconds.

To stop paging press the PAGE.

Press the GREEN PHONE button on the handset. If you have additional handsets, you can make internal intercom calls between the handsets.

USING

To make an internal intercom call

INT

Press the INT button. Your handset internal number is displayed.

Press the internal handset number you wish to call e.g.

CALL ALL

or press the CALL ALL button to call all handsets.

If calling all handsets, you can talk to the first handset that answers.

Press the to end the call.

BASE PAGE button

BASE

RED PHONE button

SILENT

Pick up the handset from the base.

Press the GREEN PHONE button.

To put an outside call on hold while you make an internal call

INT

Press the INT button. Your handset internal number is displayed e.g. 1.

Press the number of the internal handset number you wish to call e.g.

CALL ALL

CALL ALL button to call all handsets.

If calling all handsets, you can

talk to the first handset that answers.

To return to your external caller press the

The internal number you called will hear internal busy tone and will need to press the RED PHONE button to end the connection.

2 or press the

RECALL button.

Quick call transfer

ABC

After dialling the other handset, you can immediately press the RED PHONE button, or replace the handset on the base and the call will be transferred straight through. If the other handset is already engaged, or does not answer the call within 30 seconds, the call will be returned to your handset.

To transfer an external call between handsets

If you are in conversation with an outside caller and want to transfer the call to another handset.

To accept call waiting on an internal call

If two people are on an internal call and an external call comes in you will hear a short beep and

Extern

display.

Press the The internal call is disconnected and you are connected to the external caller.

flashes on the

ACCEPT button.

USING

INT

Press the

INT button.

Press the number of the internal handset you wish to call e.g.

When the call is answered, press the

RED PHONE button or replace your handset on the base station.

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