BT DIVERSE 3010 EXECUTIVE User Manual

Diverse 3010 Executive
Digital Cordless Telephone
DIVERSE 3010 EXECUTIVE WILL
AND CALL WAITING SERVICE BEFORE YOUR
PAYABLE
A QUARTERLY FEE IS
DISPLAY CALLER INFORMATION.
User Guide
This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks and
private switchboards in the United Kingdom.
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Unpacking your Diverse 3010 Executive
If anything is missing. please contact your place of purchase immediately.
Diverse 3010 Executive base station.
Diverse 3010 Executive handset.
Battery compartment cover.
Power adaptor.
For your records
Date of purchase:
Place of purchase:
Serial number:
Purchase price:
For warranty purposes, proof of purchase is required, so please keep your receipt.
Base Station PIN Number:
Handset PIN Number:
Belt Clip
2 x AA rechargeable batteries
Telephone line cord.
See pages 27-28 for more information about your handset PIN.
Please open this page for an ‘At a glance’ guide to your Diverse 3010 Executive.
Please open this page for a ‘Further at a glance’ guide to your Diverse 3010 Executive.
At a glance
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a A
Option buttons
Lets you select from
the menu options on
the display.
Red phone
Press to end a call.
Display
Menu button
For entering menu lists.
Power
Press and hold down to
switch off the handset.
Press and hold down
again to switch back on.
Directory
Enables speed dialling
of numbers stored in the
memory.
Keypad
Recall
For use with
switchboards and BT
Select Services.
Also, press and hold
down to enter a
in a stored number
1
Pause
Green phone
For making and answering calls
Handsfree
To hold a conversation over the loudspeaker.
Key lock
Lets you lock (and unlock) the keypad to prevent accidentally pressing buttons.
Handset display symbols
The following symbols can appear in the display.
Base station
Up/Down.
Left/Right.
Mailbox function. e.g. new entry in the caller list.
Delete character.
Out of range.
SET
INT
OK
GO BACK
– – –
-
-
– –
Sets up different menu options.
Internal dialling.
Redialling number.
Confirmation.
End function.
Return to previous menu.
More options.
Aerial
Contact points
Base page button
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3
DEF
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Quick guide
Information for the handset settings.
Function Key combination
Activate/deactivate the handset
Activate/deactivate keypad protection
Hold down for 1 second
Hold down for 1 second
#
Answer a call
Make an external call
Redial a number and
Save a number in the New Entr y Name directory
Dial a number from the directory
Dial a number from the call list
Adjust the handset Settings Sound Settings volume Handset Volume
➞➞
-
– –
-
OK
First letter or
and or
OK
SETINT
OKOK
OKOK
Secrecy Microphone off; Microphone on
Make an internal call e.g.
Transfer call (connect)
Call all handsets
2
INT
INT
INT
e.g.
CALL ALLINT
In this guide
At a glance 1
Introducing the Diverse 3010 Executive 4
Building up a phone system 4
Safety information 5
Setting up 6
Using your Diverse 3010 Executive 10
Switching on/off and locking
the keypad 10 Making and receiving calls 11 Handsfree talking 12 Secrecy 12 Paging and making calls
between handsets 13 Using the Directory to store
and dial numbers 16 Entering names and numbers 16 Using the redial memory 21
Using Caller Display and Call Waiting 22
BT’s Caller Display and
Call Waiting 22 Information displayed via
other UK networks 23
Additional features 33
Handset settings quick guide 33 Beeps 33 Quick reference handset display 34 Base station settings 35 Open listening at the handset 36 Using the Room Monitor 36 Call allocation 39
Registering a new Diverse 3000 handset with the base station 42
Using multiple base stations and handsets 44
Using your Diverse 3010 Executive with a switchboard 47
Setting to Tone or Pulse dialling 47
General information 50
Guarantee 50 If you have to return your
Diverse 3010 Executive 50
Help 51
Index 55
Telephone Security 27
Base station and handset PIN 27 Emergency numbers 30 Call barring and Call enabling 31
Hints and tips boxes
In this user guide, we’ve included helpful tips and important notes. They are shown in boxes like this.
3
Introducing the Diverse 3010 Executive
Please read the instructions carefully before use and retain this user guide for future reference. This guide covers the basic features of the Diverse 3010 Executive.
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Building up a phone system
You can add further handsets to build up an easy-to-use cordless telephone system. Up to 6 separate handsets (8 with Diverse 2-line and Diverse ISDN) can be used with each Diverse base station; and each handset can itself work from 4 base stations.
INTRODUCTION
Note
As this product is rechargeable, it is normal that a certain amount of heat will be produced in its day-to-day operation. Whilst this is entirely safe we would advise against placing this product on antique, veneered or wooden surfaces as damage may occur.
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Safety information
General
For the handset use only approved nickel-cadmium (NiCad) or nickel-metal hydride (NiMH) rechargeable batteries. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing. Recommended batteries should have a power rating of at least 600mAh 1.2V. Batteries are available from the Diverse Helpline
Only use the power supply included with the product. Using an unauthorised power supply will invalidate your warranty and may damage the telephone. The item number for the mains power supply is C39 280-Z4-C174/..-C67.
If Keyguard is active, it is still possible to make emergency calls to
Do not open the handset or base station. This could expose you to high voltages or other risks. Contact the helpline for all repairs.
Radio signals transmitted between the handset and base may cause interference to hearing aids.
This product should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers.
Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.
Cleaning
Simply clean the handset and base station with a damp (not wet) cloth, or an antistatic wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.
Environmental
Do not expose to direct sunlight.
08457 908070.
999 and 112.
The product may heat up when the batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.
Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing free flow of air over it’s surfaces.
Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as in bathrooms.
Do not expose your product to fire, explosive or other hazardous conditions.
There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord for the duration of the storm.
Approved rechargeable batteries
Nickel-Cadmium (NiCd)
Sanyo N-3U (700 mAh)
GP GP60AAKC (600 mAh)
Varta 751RS (700 mAh)
Mobile Power 700 (700 mAh)
Panasonic 600 DT (600 mAh)
Nickel-Metal Hydride (NiMH)
Sanyo H-3 U (1500 mAh)
GP GP130 AA HC (1300 mAh)
GP GP150 AA HC (1500 mAh)
Varta VH 1101 or Phone Power (1000 mAh)
Panasonic HHR-110 AA (1100 mAh)
Friwo NiMH (1400 mAh)
Toshiba TH-1200 AARE (1200 mAh)
SAFETY INFORMATION
5
Setting up
Follow these steps to get your Diverse 3010 Executive ready for use
Your handset is already “registered” to the Diverse 3010 Executive base station.
Note
Plan where you will put your Diverse 3010 Executive. It should be within two metres of a power socket and the phone socket.
SETTING UP
1 Connect the power cable
Plug the power cable into the power socket on the underside of your Diverse 3010 Executive. The power cable connector is coloured red. Please take care that the telephone cord and power cable plugs are connected to the correct socket as incorrect placement could damage the base station.
WARNING
It is recommended that the telephone line cord is not connected until the handset is fully charged. This will prevent the risk of the phone being answered prior to the batteries being fully charged and therefore not achieving their optimum capacity.
2 Plug the 3 pin adaptor
into a mains power socket and switch on
Note
Use only the power adaptor C39 280-Z4-C174/..–C67 with your Diverse 3010 Executive.
Red socket
6
3 Install the rechargeable
batteries in the handset
5 Charge the handset
batteries
The handset uses the two AA size rechargeable batteries, which are supplied. You must only use approved batteries. To install them, insert the batteries as indicated on the inside of the battery compartment or in the picture below. Slide the battery compartment cover shut. The battery compartment cover may be found in the packaging with the batteries.
Slide battery cover down and lift off.
When charging for the first time, we recommend that you let the batteries charge for the full 16 hours before making and receiving calls.
Battery display when inserting
or replacing a battery
When you replace the handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.
Place the handset on the base. When charging, the battery level symbol shown on the display flashes.
SETTING UP
4 Fit the handset belt clip
Fit the belt clip onto the back of the handset.
Slot
Tab
Battery performance
After charging your Diverse 3010 Executive for the first time, subsequent charging time for the handset batteries is approximately 4-5 hours. Batteries and case may become warm during charging. This is normal.
7
Note
If e.g
Base 1
, flashes continuously
Under ideal conditions, the handset batteries should give about 10 hours talktime or 100 hours standby on a single charge. However, new NiCad batteries do not reach their full capacity until they have been in normal use for several days.
Please note that the lifespan of NiCad rechargeable batteries depends on how heavily they are used. However, over time, their capacity to recharge will begin to diminish and they will eventually need replacing.
Battery low warning
An LCD on the handset display shows the current state of the charge. When the batteries are almost flat a beep
SETTING UP
sounds and the display shows the empty battery symbol. Displays showing the various states of charge are shown below:
Batteries fully charged
Batteries at 66%
Batteries at 33%
It means the handset is either out of range or is not registered with the base station. To register, follow the steps on page 42. All additional handsets you purchase will need to be individually registered with the base station before they will work with the Diverse 3010 Executive.
The base number may also flash after a power failure. Provided the handset has been registered with the base, the base number will stop flashing after a while indicating the handset has automatically re-registered to the base station. If it continues to flash, re-register the handset to the base station.
Note
If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to find the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.
Batteries empty
8
6 Connect the telephone line
cord to the Diverse 3010 Executive base station
Ensure that this is fitted correctly into the right socket.
Dark blue socket
Helpline
If you experience any difficulty, please call the Diverse Helpline on 08457 908070 .
7 Plug your Diverse 3010
Executive into the phone socket
8 Please remove the
protective film from the display
SETTING UP
9
Using your Diverse 3010
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Executive
Switching on/off and
Display
locking the keypad
Option buttons
Power Menu button
Talk (Green phone)
End Call Directory Handsfree
(Red phone)
Your Diverse 3010 Executive offers a menu driven display. You enter menu
USING
lists by pressing the MENU button. The OPTION buttons below the screen allow
you to select options within each menu and make adjustments to their settings.
Note
You can quit any menu at any time by pressing the RED PHONE button .
To go back one step, press the GO BACK
button .
To switch on/off
Press and hold down the RED PHONE button for about a
second.
Note
The handset is already set to ‘on’.
To lock the keypad
This prevents you accidentally operating the handsets keypad when carr ying it around. You can receive calls, but cannot make calls.
Press and hold down the button.
To unlock the keypad
Press and hold the button. You can now use the keypad again.
10
Making and receiving calls
To make a call
KEYPAD
Key the number you want.
Use the DELETE CHARACTER button on the display to correct any number you press by mistake.
Press the button.
The number is dialled.
GREEN PHONE
Note
The HANDSFREE button will also flash when the phone rings.
Caller Display/Call Waiting
The Diverse 3010 Executive can let you know whos calling before you answer the telephone.
With BTs Caller Display and Call Waiting services, your Diverse base station receives caller information which is transmitted over the BT network, for more information see pages 22-26.
Or
Press the GREEN PHONE button.
You hear the dial tone.
Key the number you want.
To end a call
Press the RED PHONE button.
To receive an external call
Press the GREEN PHONE button.
Or
Lift the handset off the base station or charger.
Call timer
Your Diverse 3010 Executive automatically times the duration of all outgoing external calls. The handset display shows the call duration both during your call and for a few seconds after it is completed.
Note
The default setting is for an immediate connection to callers when lifting the handset from the base station or charger. This is called Auto Talk. It can be deactivated so that you always have to press the GREEN PHONE button to answer a call. See page 34.
USING
11
Handsfree talking
Handsfree Vol: 5
OK
– – –
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Using your phone handsfree
You can make and receive calls without lifting the handset by pressing the HANDSFREE button .
This lets you keep your hands free, for example to take notes. It also enables others in the room to hear and join in the call.
The loudspeaker is built into the handset allowing you to hold a handsfree conversation anywhere within range of the base station as well as when the handset is left on the base station.
To hold a handsfree call:
To make a call
USING
Press the HANDSFREE button.
By pressing the button again you can adjust the volume with the RIGHT/LEFT arrows.
HANDSFREE
To answer a call in handsfree mode
Press HANDSFREE when the phone rings.
Secrecy
You can switch off the handset microphone so that your caller cannot hear you while you talk to someone else in the room.
When ready, you can switch the microphone back on.
During a call:
Press the INT button to switch
INT
the microphone off. Your caller will hear a melody. Display shows
Extern
Intern
.
Press the your caller again.
(flashing) and
R button to speak to
Key the number you want.
Press the button if you want to speak to your caller privately.
Press the
12
to end the call.
Note
Secrecy is not available for internal calls.
GREEN PHONE
RED PHONE button
To redial the last number
To delete a redial number
Press REDIAL. The last number dialled is shown.
Press the
GREEN PHONE
button. The number is automatically dialled.
To redial one of the last five numbers
The last five numbers dialled are saved.
Press the
Press the highlight the number you want to redial.
Press the button to dial.
If the redial number is in your directory the name is displayed instead
of the number.
REDIAL button.
DOWN button to
GREEN PHONE
Note
Press the REDIAL button.
Press the
DOWN button to highlight the number you want to delete.
-
-
– –
Press the
MORE OPTIONS
button.
OK
Press the highlight
Press the
DOWN button to
Delete Entry
.
OK button to confirm.
Press the
RED PHONE button to return to standby.
Paging and making calls between handsets
If you have multiple handsets registered with the base, the Diverse 3010 Executive enables two handsets to talk to each other on an internal intercom call, while a third handset can be on an external call.
USING
To find a handset’s extension number
Press the INT button.
INT
The handsets extension number is displayed ie.
Intern 3
.
13
To page a handset from the
2
ABC
2
ABC
R
base station
To locate handsets that are away from the base station.
To receive a paged call
The display shows:
Paging Call
Press the on the base. All handsets registered with the base will ring for 30 seconds.
To stop paging press the PAGE.
Or
Press the GREEN PHONE button on the handset. If you have additional handsets, you can make internal intercom calls between the handsets.
USING
To make an internal intercom call
INT
Press the INT button. Your handset internal number is displayed.
Press the internal handset number you wish to call e.g.
CALL ALL
or press the CALL ALL button to call all handsets.
If calling all handsets, you can talk to the first handset that answers.
Press the to end the call.
BASE PAGE button
BASE
RED PHONE button
SILENT
Pick up the handset from the base.
Or
Press the GREEN PHONE button.
To put an outside call on hold while you make an internal call
INT
Press the INT button. Your handset internal number is displayed e.g. 1.
Press the number of the internal handset number you wish to call e.g.
CALL ALL
CALL ALL button to call all handsets.
If calling all handsets, you can
2
talk to the first handset that answers.
To return to your external caller press the
The internal number you called will hear internal busy tone and will need to press the RED PHONE button to end the connection.
2 or press the
RECALL button.
14
Quick call transfer
2
ABC
After dialling the other handset, you can immediately press the RED PHONE button, or replace the handset on the base and the call will be transferred straight through. If the other handset is already engaged, or does not answer the call within 30 seconds, the call will be returned to your handset.
To transfer an external call between handsets
If you are in conversation with an outside caller and want to transfer the call to another handset.
To accept call waiting on an internal call
If two people are on an internal call and an external call comes in you will hear a short beep and
ACCEPT
Extern
display.
Press the The internal call is disconnected and you are connected to the external caller.
flashes on the
ACCEPT button.
USING
INT
Press the
INT button.
Press the number of the internal handset you wish to call e.g.
2.
When the call is answered, press the
RED PHONE button or replace your handset on the base station.
15
Using the Directory to store and dial numbers
Entering names and numbers
Your Diverse 3010 Executive has a Directory which stores up to 100 names and numbers in the memory (the longer the name, the more memory will be used).
You can use the Phone Book to look up names and numbers and dial directly.
To add a name and number to the Directory
Press the DIRECTORY button.
USING
-
-
– –
OK
KEYPAD
-
-
– –
OK
Display shows if the phone book is empty, otherwise the names in alphabetical order.
Press the
button.
Press the highlight
Press the
Enter the name: (see Entering names and numbers).
Press the move the cursor to the next line.
Enter the number (including dialling code).
Press the
button.
Save Entry
Press the confirm.
———
MORE OPTIONS
DOWN button to
New Entry
OK button.
DOWN button to
MORE OPTIONS
is highlighted.
OK button to
.
There are three lines in your display for entering information. 1st line for the name (maximum 16 characters) 2nd and 3rd line for the number (maximum 32 characters).
Controlling the cursor
LEFT/RIGHT arrows are used to move the cursor to the right or left or to the end of the line.
DOWN arrow is used to
The move from the name line to the number line.
The UP arrow moves you back up to the name line.
The first letter of the name is written automatically in upper case, the letters immediately afterwards are written in lower case.
Letters are entered by pressing the relevant button repeatedly. For example, to store the name TOM:
Press and hold
TUV
8
until Tappears in the display.
Then press and hold 6 on the
MNO
6
keypad until the display shows
Enter the
MNO
holding 6 for longer on the
6
keypad until Mappears on the display.
8 on the keypad
M by pressing and
O
.
16
Delete
Press the DELETE button to delete the character to the left of the cursor. Hold down the button to keep deleting characters automatically.
Insert
If this is the correct name, press the GREEN PHONE button to dial, or scroll using the UP or DOWN arrows to move to the correct name, and then press the GREEN PHONE button to dial.
To change an entry in the directory
Press the DIRECTORY button.
KEYPAD
Characters are inserted to the left of the cursor. Position the cursor and add the character required.
To dial a number stored in the Directory
Press the DIRECTORY button to open the phone book.
Press the to scroll through to the name you require.
Press the button to dial the number.
Or
To quick search for a directory name, press the UP/DOWN arrows to scroll to the entry you want or find the required name by using the keypad to enter the first letter of the name.
DOWN or UP arrows
GREEN PHONE
Press the
UP/DOWN arrows to scroll to the entry you want or find the required name by using the keypad to enter the first letter of the name.
-
-
– –
Press the
MORE OPTIONS
button.
Press the highlight
OK
Press the
Change the name and number
as required using the
DOWN arrow to
Edit Entry
OK button.
button.
-
-
– –
Press the
MORE OPTIONS
button.
Press the highlight
Press the OK button to
OK
DOWN arrow to
Save Entry
confirm.
USING
.
DELETE
.
The display will now highlight the first name in the address book that starts with that letter.
17
To view an entry in the directory
the keypad to enter the first letter of the name.
-
-
– –
Press the
MORE OPTIONS
button.
Press the DIRECTORY button.
Press the
UP/DOWN arrows to scroll to the entry you want or find the required name by using the keypad to enter the first letter of the name.
-
-
– –
Press the
MORE OPTIONS
button.
OK
Press the highlight
Press the
DOWN arrow to
Display Entry
OK button to see the name and number.
Note
USING
Copying and deleting entries or directories from one handset to another is only possible on the Diverse 3000 Executive or Diverse 3010 Micro range as long as both handsets are registered
to the same base.
To copy an entry from one handset to another
Press the highlight
OK
Press the
Enter the internal handset
ABC
number e.g.
2
DOWN button to
Copy Entry
.
OK button.
2 that you want to
copy the entry to.
OK
Press the
OK button to confirm.
Receiving handset:
.
The receiving handset will ring.
Press the
GREEN PHONE
button to answer the call.
KEYPAD
Enter the receiving handset PIN (original setting
OK
Press the
OK button.
0000
).
Once the entry has been successfully transferred. You have the option to copy more entries. Press the
YES
YES button
for an additional entry or the
NO
NO button to end the function.
18
You can copy an entry to another handset to avoid having to input the same entry twice.
Press the
Press the
DIRECTORY button.
UP/DOWN arrows to
scroll to the entry you want or find the required name by using
To copy a directory from one
2
ABC
Executive handset to another
To delete an entry in the directory
You can copy the entire directory to another handset to avoid having to input the same entries twice. Using the handset with the directory you wish to copy (e.g. handset 1).
-
-
– –
Press the
Press the
DIRECTORY button.
MORE OPTIONS
button.
OK
Press the highlight
Press the
DOWN button to
Copy List
OK button.
Enter the internal handset call number, e.g.
2 that you want to
copy the directory to.
OK
Press the
OK button.
The receiving handset will ring.
Press the
GREEN PHONE
button to answer the call.
Press the DIRECTORY button.
Press the
UP/DOWN arrows to scroll to the entry you want to delete, or find the required name by using the keypad to enter the first letter of the name.
-
-
– –
Press the
MORE OPTIONS
button.
Press the
.
OK
highlight
Press the
DOWN arrow to
Delete Entry
.
OK button to confirm.
USING
KEYPAD
OK
Enter the receiving handset’s telephone PIN (original setting
0000
).
Press the
OK button to confirm.
19
To delete all names and
R
R
numbers in the directory
Press the DIRECTORY button.
-
-
Press the
– –
button.
Press the highlight
OK
Press the OK button.
KEYPAD
USING
Enter the PIN number of the handset (original setting
Press the
OK
The display shows a option to confirm deletion from the directory. If the entire directory is deleted.
MORE OPTIONS
DOWN arrow to
Delete List.
0000
OK button.
Yes
or
Yes
is selected,
No
Insert a pause in the directory
Using
Insert Pause
to insert a pause. This is generally required when your Diverse base station is connected to a switchboard/PBX.
Some people may have a requirement to insert a pause when, for example, a chargecard or home banking is used.
).
See adding Name and Number into directory (page 16).
KEYPAD
Enter the name.
Press the
DOWN button to move
the cursor to the next line.
When entering numbers press
on the keypad where pause
is needed.
allows you
Save as instructed on page 16.
To check how much memory is available in the directory
Press the DIRECTORY button.
-
Press the
-
button.
Press the highlight
Press the
OK
percentage memory available for storing further entries in your handset is displayed for approximately 2 seconds.
20
MORE OPTIONS
DOWN button to
Available Memory
OK button. The
.
Using the redial memory
As well as being able to redial the last five numbers called (see page 13) you can display and delete numbers or edit and copy them into the Phone Book.
To copy a redial number to the Directory
Press the REDIAL button.
-
-
– –
OK
KEYPAD
-
-
OK
Press the
DOWN button to
highlight the number you want.
Press the
MORE OPTIONS
button.
Press the highlight
Press the
DOWN button to
Copy to Dir
.
OK button.
Enter a name for the number (see page 16).
Press the
MORE OPTIONS
button.
Save Entry
Press the
as highlighted.
OK button to confirm.
USING
21
Using Caller Display and
R
R
R
Call Waiting
BT’s Caller Display and Call Waiting
If you subscribe to Caller Display you can see who is calling you (on your handset display). If you are on a call and you also subscribe to a Call Waiting service, the second incoming call number will appear on the handset display and you will hear an intermittent beep through the handset. This is to alert you to another caller waiting to speak to you.
With BTs Caller Display and Call Waiting service, your Diverse base station receives caller information which is transmitted
CALLER DISPLAY
over the BT network. This includes the date and time of the call. A quarterly fee is payable.
With the Executive handset, the screen shows the callers number (if it has been sent) when the phone rings. If you have stored a name to go with the number in your handset directory, the name will be displayed instead.
To take the call waiting
Press the RECALL button. Your 1st caller is put on hold whilst you speak to your 2nd caller.
To speak to your 1st caller again you can either:
Press the RECALL button again and you will be reconnected to your 1st caller, your 2nd caller will be put on hold. You can use the RECALL button to toggle between the two callers.
Or
Press the RED PHONE button to end the conversation with the caller you are currently speaking to. The handset will ring again.
Press the button and you will be reconnected to the caller who was on hold.
GREEN PHONE
22
Information displayed via other UK networks
If you are connected to a different network, you will first have to subscribe to that network's Caller Display and Call Waiting service. Call your network provider for more information.
Note
Calls that are “withheld”, “unavailable” or international are not stored in the calls list, as there is no telephone number sent via the network.
To view the calls list
Using the Executive handset
When the phone rings, your caller’s number is displayed.
If the caller has withheld their number, the display shows:
Withheld WITHHELD
SILENT
If the callers number is unavailable the display shows:
External call UNAVAILABLE
SILENT
If you call from another handset, the display shows:
Internal call 6
The original setting is set to list All Calls.
Press the button beneath the
in the display.
The entries are stored according to the time they were received. With the latest call first.
The display briefly shows:
No of messages New: 5 Old: 2
The newest entry is then displayed after approximately 2 seconds.
ALL CALLS SETTING
Date
Time
CALLER DISPLAY
SILENT
Display shows the icon to indicate you have a new call in your Calls List.
The Executive handset displays details of the 30 most recent calls. When the list is full, new calls replace the oldest calls.
01.11. 0 5:15 PM 1234567890
01/15
This indicates that the call was answered when it was received.
Shows the number of calls in the Calls List, i.e. call 1 of 15.
23
UNANSWERED CALLS SETTING
0
a A
1
2
ABC
2
ABC
01.11. 0 5:15 PM 1234567890
(03)
Indicates the number of times a call was received from the same telephone number.
WARNING
Changing your calls list from one setting to the other will automatically delete any entries in the current calls list.
To set the calls list to contain all calls or unanswered calls only
INT
Press the INT button.
CALLER DISPLAY
24
Press the
SET
Press the 0 button then press the ✱button.
Press the
OK
shows 1or 2flashing (depending on the current setting).
Enter list to contain details of unanswered calls only.
Or
Enter 2 if you want the calls list to contain details of all calls received.
Press the
OK
confirm.
Press the to return to standby.
SET button.
OK button. Display
1 if you want the calls
OK button to
RED PHONE button
To enter the calls list when no icon is shown on the display
Press the INT button.
INT
SET
Press the
Press the
SET button.
2 button. The display
briefly shows the number of new and old calls.
The display then shows the number/or name (if in your directory) of the most recent caller along with the date and time the call was received.
To dial a number in the calls list
Press the button to enter the calls list, or press the INT, SET and 2 buttons.
Scroll through the calls list using the until the number you require is displayed.
Press the and the number is dialled.
Press the to return to standby.
UP and DOWN arrows
GREEN PHONE button
RED PHONE button
To copy a number from the calls list to the directory
To delete a number in the calls list
-
-
– –
OK
KEYPAD
-
-
– –
OK
Press the button beneath the
in the display to enter the
calls list, or press the
INT, SET
and 2 buttons.
Scroll to the number you wish to copy.
Press the
MORE OPTIONS
button.
Press the highlight
Press the
DOWN button to
Copy to Dir
.
OK button.
Enter a name for the number (see page 16).
Press the
MORE OPTIONS
button.
Save Entry
Press the
is highlighted.
OK button to confirm. You will hear a confirmation beep.
Press the button beneath the
in the display to enter the calls list, or press the INT, SET and 2 buttons.
Scroll to the number you require.
-
-
Press the
MORE OPTIONS
button.
OK
Press the highlight
Press the
DOWN button to
Delete Number
OK button.
You hear a confirmation beep and the display returns to the calls list.
Press the
RED PHONE button
to return to standby.
.
CALLER DISPLAY
Press the
RED PHONE button
to return to standby.
25
To delete the whole calls list
3
DEF
#
1
All entries are deleted.
CALLER DISPLAY
INT
SET
OK
KEYPAD
OK
OK
Press the
Press the
Press the
Press the
Press the
INT button.
SET button.
3 button.
#
button.
OK button.
Enter the base PIN number (original setting
Press the
Press the
Press the
0000
).
OK button.
1 button.
OK button. You will
hear a confirmation beep.
Press the
RED PHONE button
to return to standby.
If you are using a Classic handset (or an Additional handset) please refer to that user guide for Caller Display information.
26
Telephone Security
0
7
PQRS
Your Diverse 3010 Executive gives you a variety of ways to prevent unauthorised use of the phone or handset.
Base station and handset PIN
As a digital phone system, your Diverse 3010 Executive provides excellent security against others listening in to your calls. You can also prevent unauthorised use of the handset(s). To do this you need to know the PIN numbers.
Note
For extra security we recommend you change your base station and handset
PIN numbers.
The standard setting for both the base station PIN and handset PIN is 0000. If you do not wish to change either, you can use this number for all code and PIN related functions. Please be aware that anyone with access to the base station PIN (and this user guide) has the potential to change system settings.
If you change your handset PIN, keep a record of the new number in the box provided at the front of this user guide.
To change the Diverse 3010 Executive base station PIN code
This protects your settings and helps prevent unauthorised handsets using your system.
The original setting for the Base station PIN code is You can change this to any 4-digit number.
INT
SET
OK
KEYPAD
OK
KEYPAD
KEYPAD
OK
Press the
Press the
Press the 0 button then press the 7 button.
Press the
Enter the current base station PIN (original setting
Press the
Enter the new four digit code.
Enter the new code again.
Press the You hear a confirmation beep. The new code is stored.
INT button.
SET button.
OK button.
OK button.
OK button to confirm.
0000
0000
.
SECURITY
).
Press the to return to standby.
RED PHONE button
27
To change the handset PIN (personal identification number)
The PIN on your handset protects functions and settings from unauthorised access.
A handset PIN is necessary in order to:
reset the memory reset to the original settings.
Handset power must be switched to
OK
SECURITY
OK
KEYPAD
Press the
Settings
Press the
Press the highlight
Press the
Enter the current PIN number
MENU button.
is highlighted.
OK button.
DOWN arrow to
Security
OK button.
(original setting
OK
Press the
OK button.
Change PIN
OK
KEYPAD
OK
KEYPAD
OK
Press the
Enter your new PIN number.
Press the
Re-enter your new PIN number.
Press the
OK button.
OK button.
OK button. You hear
a confirmation beep and the new PIN is stored.
Press the
RED PHONE button
to return to standby.
ON.
.
0000
).
is highlighted.
Note
You can press the RED PHONE button at any time during these steps to quit the procedure.
To switch the telephone handset lock on and off
You can prevent an individual handset from being used to make all calls except for 999 emergency services.
You can still receive incoming calls. When the phone rings,
OK
OK
KEYPAD
OK
OK
press the button as normal.
To switch on:
Press the MENU button.
Settings
Press the
Press the highlight
Press the OK button.
Enter the current handset PIN number (original setting
Press the
Press the highlight
Press the a confirmation beep and a appears next to
Press the to return to standby.
GREEN PHONE
is highlighted.
OK button.
DOWN arrow to
Security.
0000
OK button.
DOWN arrow to
Handset Lock
.
OK button. You hear
Handset Lock
RED PHONE button
).
.
28
Display shows:
3
DEF
0
0
2
ABC
Handset Locked
OFF
To switch off:
Press the OFF button.
OFF
KEYPAD
Enter the current PIN number (original setting
Press the
OK
The
Handset Lock
Press the
disappears from
0000
).
OK button.
.
RED PHONE button
to return to standby.
To switch external dialling off and on
OK
KEYPAD
OK
KEYPAD
Press the 3 button. Handset Restriction set.
Hset Restriction 30
Press the
Press the
Enter the base station PIN (original setting
Press the shows the numbers of all handsets registered to the base station (e.g.
Enter the number of the handset you want to disable.
Press the handset from making external calls.
OK
0 button.
OK button.
0000
).
OK button. Display
1-6
).
0 button to stop the
SECURITY
You can prevent any registered handset from making external calls. The handset can still be used for:
making internal call
receiving external calls
dialling
999
emergency services number
– dialling additional emergency
numbers which have been stored (see Emergency Numbers).
INT
SET
Press the
Press the
INT button.
SET button.
Or
Press the 2 button to allow the handset to make external calls again.
OK
Press the
OK button to confirm
the setting.
Press the
RED PHONE button
to return to standby.
29
Emergency numbers
0
2
ABC
Storing your own additional emergency numbers
Before call barring has been set, you can add up to four additional emergency numbers, each up to 16 digits long. For example, the doctors number, your partners mobile phone or other family number. You can do this from any handset registered to the base station. Emergency services (999) and additional emergency numbers can be dialled even if the telephone is locked. (N.B.: This does not apply if connected to a switchboard and call barring is set.)
To store, change and delete additional emergency numbers
SECURITY
OK
KEYPAD
OK
Display shows:
EMERGENCY NOS.
_
_
02 1
_
OK
Blank or previously stored number.
Memory location (1-4).
Function number entered previously.
Press the if necessary to scroll to the location you want (ie.
Press the
Enter the additional emergency number you want.
Press the delete digits.
Press the
UP/DOWN arrows
1-4
).
OK button.
DELETE button to
OK button to confirm.
30
INT
SET
OK
KEYPAD
OK
Press the INT button.
Press the
Press the
SET button.
0 button then press
the 2 button.
Press the
OK button.
Enter the base station PIN (original setting
Press the
0000
OK button.
).
Press the
RED PHONE button
to return to standby.
My additional emergency numbers are
1
2
3
4
999 and additional emergency services numbers are not affected by any call barring setting. You will still be able to dial them. (N.B.: This does not apply if connected to a switchboard and call barring is set.)
0
1
To dial your additional emergency numbers
Press the GREEN PHONE button to obtain dial tone.
KEYPAD
Dial the additional emergency number.
Call barring and Call enabling
You can bar specific numbers, e.g. all international calls by barring the international dial code 00.
Enabling
You can also specifically set a handset so that it can only dial certain numbers.
Call barring affects all handsets registered to the base station.
If a barred number is dialled, the phone hangs up automatically and the barred number is displayed.
You can store up to five numbers as either barred or specifically enabled phone numbers. These can be pre-fix numbers, eg 00 for all international calls. Incoming calls are not affected.
Note
Note
From switchboards you can dial:
The access code (eg 9) followed by
112 or R 112.
WARNING
You cannot dial 9 999 or R 999 from behind a switchboard when call barring is set.
Directory for barred/enabled numbers
To: Bar numbers.
Enable handsets to call only specified numbers. Create a memory list.
INT
SET
Press the
Press the
INT button.
SET button.
Press the 0 button then press the 1 button.
OK
KEYPAD
OK
Press the
Enter the base station PIN (original setting
Press the
OK button.
0000
).
OK button. Display
shows the first location.
Call Restriction
_
_
01 1
_
SECURITY
Emergency Services 999 calls can be made at all times.
Blank (or previously stored numbers.
Memory location (1-5).
Function number entered previously.
31
0
1
3
DEF
0
Press the UP/DOWN buttons if necessary to scroll to the location you want
1-5
.
To switch call barring/call enabling on and off
OK
Press the
OK button.
Enter the number you want to bar, enable or change. Press the
DELETE button to delete digits.
OK
Press the
Press the
OK button to confirm.
RED PHONE button
to return to standby.
Note
The barred or enabled numbers must
be switched on before you can use this.
SECURITY
INT
SET
OK
KEYPAD
OK
Once you have set the numbers you want, you can then switch call barring/ enabling on or off at any time (see below). You can do this from any handset registered to the base station.
Press the
Press the
Press the
INT button.
SET button.
0 button twice.
Base Lock Set 00
Press the
Enter the base station PIN (original setting
Press the
OK button.
0000
OK button.
OK
).
Press
1 to bar the numbers
you have stored.
Press
3 to enable handsets to
dial only the numbers stored
Press
0 to switch call barring/
call enabling off.
OK
Press the
Press the
OK button to confirm.
RED PHONE button
to return to standby.
32
Additional features
Handset settings quick guide
The handset settings menu allows you to change:
Ringer volume The handset ringer has 5 volume settings.
Ringer melody The handset ringer has a choice of 10 melodies.
Beeps
You can switch specific beeps on or off. When off this saves battery energy but may deprive you of information you need while using your phone.
Key beep Each time you press a button, the action is confirmed by a beep. The original setting is ON.
Battery warning beep Tells you when the battery needs charging. The original setting is ON.
Change PIN Lets you change the handset PIN number used to access a range of features. See pages 27-28.
Language A range of seven languages is available for the display on the handset.
Room monitor This sets the level at which the handset will pick up sounds and initiate a call. It is only enabled when room monitor function is switched on.
Default reset This returns a handset to its original settings.
Handset volume You can set the handset volume to three different levels low, medium and high.
Handsfree volume You can set the handsfree volume to five different levels, 1 through to 5.
ADDITONAL FEATURES
Confirmation beep Confirms that you have followed a set of instructions correctly. The original setting is ON.
Beep
An incoming call can be signalled by a short beep instead of the usual ring.
33
Quick Reference Handset Display
Follow these easy steps to change your handset settings.
During a call:
Press
OK
ADDITONAL FEATURES
OK
Main Menu
Settings
Base Settings Base User Option Hset User Option Room Monitor Set Service Set Up
Settings
Sound Settings
Security Auto Talk Language Default Reset
Audio
Ringer Volume
Ringer Melody Beep Handset Volume Handsfree Vol. Key Beeps Batt. Low Beep Confirm. Beeps
Menu during a call
Volume
Internal Call Network Access Base User Option Hset User Option Switch to Tone Service Set Up
Activate the main menu
Scroll through the menus, directory
OK
-
-
– –
/ Cancel/end functions
– –
N.B.: Not all of these functions are available on the
Confirm function/input
Activate More Options menu
Diverse 3010 Executive.
34
Base station settings
0
5
JKL
4
GHI
1
0
3
DEF
0
0-9
0-6
To adjust the ringer volume in the base station
Press a button between 0-9 to set the new level. The new melody is played.
OK
Press the
OK button to confirm
the setting.
There are seven levels: 0 = off, 6 = high. (Default setting is 6.)
INT
SET
OK
Press the
Press the
Press the
Press the
Press the
INT button.
SET button
0 button.
5 button.
OK button. Display
shows the volume level set. Ringer sounds a sample level.
Press a button between and 6 to set the new level. Display shows the new level.
OK
Press the
OK button to confirm
the setting.
Press the
RED PHONE button
to return to standby.
To adjust the melody of the base station ringer
0 (OFF)
Press the
RED PHONE button
to return to standby.
To switch music on hold on or off
When you have a caller on hold you can choose to let that person listen to music while they are waiting for you to return to them.
INT
SET
OK
KEYPAD
OK
Press the
Press the
Press the
Press the
Press the
Enter the base station PIN (original setting
Press the
INT button.
SET button.
4 button.
3 button.
OK button.
0000
OK button.
ADDITONAL FEATURES
).
There are 10 melodies. (Default setting is 1.)
INT
SET
MNO
6
OK
Press the
Press the
Press the
Press the
Press the
INT button.
SET button
0 button.
6 button.
OK button. The
current set melody is played.
Press the
1 button to switch
the music ON.
Or
Press the 0 button to switch the music OFF.
OK
Press the
OK button to confirm
the setting.
Press the
RED PHONE button
to return to standby.
35
Open listening at the handset
To enable another handset to ‘listen in’ on your conversation
De-activating open listening:
LSTN.OFF
Press the LSTN.OFF button. The external connection is not affected.
Using the Room Monitor
ADDITONAL FEATURES
INT
KEYPAD
LSTN.ON
If you want another person to hear your call, you can let them listen in on another handset registered to the same base station.
During a call with an external user:
Press the
INT button. The call
is placed on hold.
Enter the call number of the other handset e.g.
2 – the otherhandset rings, the other internal user press the GREEN PHONE button.
Press the
LSTN.ON button. You are reconnected to the external user. The other internal user can hear the conversation.
Note
If you have at least two handsets registered to your base station, you can leave one handset in a room in order to monitor the noise level.
The handset you leave in the room is noise activated and you can adjust its level of sensitivity to the noise. If the noise reaches the level you have set, the monitoring handset will call your handset so you can hear whats going on. When you hang up your handset, the handset in the room will continue monitoring the noise.
To set the room monitor
Press the MENU button.
Press the highlight
DOWN arrow to
Room Monitor Set
.
When in Open Listening the extra handsets can only hear the external caller.
Note
The internal user can elect to terminate open listening by pressing the RED PHONE button.
36
OK
OK
1- 6
Press the
Press the highlight
Press the
Enter the
OK button.
DOWN arrow to
Room Monitor No
OK button.
1-6 number of the
handset to be called.
OK
Press the
OK button. You can now place the handset in the room you want to monitor.
.
To adjust the sensitivity of the room monitor
To switch the room monitor function on
There are three levels. 1 = most sensitive 3 = least sensitive.
OK
Press the
Press the highlight
Press the
Press the
MENU button.
DOWN arrow to
Set Level
OK button.
LEFT or RIGHT
arrows to select the level you want.
OK
Press the
Press the
OK button.
RED PHONE button
to return to standby.
Before switching the monitor on, you must first set the number of the handset to be called. See To set the room monitor’.
.
Press the
Press the highlight
OK
Press the
Highlight
Press the
OK
appears next to
Monitoring
Press the
MENU button.
DOWN arrow to
Room Monitor Set
OK button.
Room Monitoring
.
OK button, a
Room
to show that it is on.
RED PHONE button
.
ADDITONAL FEATURES
to return to standby. The display shows
Room Mon.Active Call
to Int
(e.g.) 3.
To switch the room monitor function off
Press the OFF button to turn
OFF
the Room Monitor off.
Note
When the Room Monitor is switched on, the handset will not ring. Incoming calls are displayed on the handset’s screen.
All beeps should be switched off before using the Room Monitor, see pages 33-34.
37
To reset your Diverse 3010
3
DEF
#
0
Executive base station to the original settings
Press the INT button.
INT
Press the
SET
Press the the #buttons.
Press the OK button.
OK
SET button.
3 button then press
To reset the handset to its original settings
Press the MENU button.
OK
OK
Settings
Press the
Press the highlight
Press the
is highlighted.
OK button.
DOWN arrow to
Default Reset
OK button.
.
ADDITONAL FEATURES
KEYPAD
Enter the base station PIN (original setting
OK
OK
Press the
Press the
Press the
Press the
OK button.
0 button.
OK button to confirm.
RED PHONE button
0000
).
to return to standby.
This will reset:
Base volume 5
Base melody 1
Switch base lock, and disable/enable call numbers OFF.
Number for disabling/enabling DELETED
Stored emergency numbers DELETED
Dialling mode DTMF
Pause after picking up line/dial-out code 3 seconds
It will also delete the caller display list.
This will NOT reset:
The base station PIN.Handset registration settings.
KEYPAD
Enter your current PIN number (original setting
OK
Press the
OK button. You hear a confirmation tone.
Press the
RED PHONE button to return to standby.
This will reset:
– Handset earpiece volume to 2. – Auto talk to ON. – Button beeps to ON. – Battery warning beep to ON. – Confirmation beep to ON. – Base station on-screen
display to OFF. – Handset volume to 5. – Ringer melody 1. – Ring priority OFF.
It will delete:
– Numbers in the redial memory.
It will not delete:
– Numbers in the Directory or
Extra Directory.
This will NOT reset:
The handset PIN.Registration to the base station.
0000
).
38
Call allocation
3
DEF
3
DEF
2
ABC
1
2
ABC
If you have registered additional handsets with your Diverse 3010 Executive base station you can specify the way you wish the phones to ring.
Group ringing
Your Diverse 3010 Executive will ring all handsets registered to its base whenever there is an incoming call. This is called group ringing.
Ring priority
Your Diverse 3010 Executive can be set so that an incoming call will ring first at a preferred handset. If there is no answer, the call will revert to all other handsets. This is called ring priority.
Your Diverse 3010 Executive is preset for group ringing.
To set which handset will receive ring priority
KEYPAD
Enter the base station PIN (original setting
OK
Press the
OK button.
0000
).
Enter the number of handset you want to ring first, e.g. 1-6
Press the OK button to
OK
confirm.
Press the
RED PHONE button
to return to standby.
Note
If a handset is selected for ring priority which is not actually registered then group ringing prevails.
To change between ring priority and group ringing
Press the INT button.
INT
SET
Press the
SET button.
ADDITONAL FEATURES
Once you have set your Diverse 3010 Executive to ring priority, you can select the handset you want to ring first.
The handset registered with the base station as automatically the priority handset and will ring first unless you specify another handset.
INT
SET
OK
Press the
Press the
Press the
Press the
INT button.
SET button.
3 button twice.
OK button.
1, is
OK
KEYPAD
OK
OK
Press the
3 button then press
the 2 button.
Press the OK button.
Enter the base station PIN (original setting
Press the
Press the
0000
).
OK button.
1 button to set group
ringing.
Or
Press the 2 button to set ring priority.
Press the
Press the
OK button to confirm.
RED PHONE button
to return to standby.
39
To set the number of rings on
3
DEF
4
GHI
2-9
ring priority
To change the language of the display
ADDITONAL FEATURES
INT
SET
OK
KEYPAD
OK
OK
You can specify the number of rings your selected handset can have before an incoming call reverts to all available handsets.
Press the
Press the
Press the
INT button.
SET button.
3 button then press
the 4 button.
Press the
OK button.
Enter the base station PIN (original setting
Press the
0000).
OK button.
Press a number button between
2-9 to set the number
of rings you want.
Press the
OK button to
confirm.
Press the
RED PHONE button
to return to standby.
You can have the display in English, French, German, Italian, Spanish, Portuguese or Dutch. The default setting is English.
OK
OK
Press the
Settings
Press the
Press the display
Press the
Press the
MENU button.
is highlighted.
OK button.
DOWN button to
Language
OK button.
UP or DOWN button
to highlight the language you require.
OK
Press the confirm.
Press the
OK button to
RED PHONE button
to return to standby.
If you accidentally set the wrong language
.
40
Press the RED PHONE button to return to standby.
Press the
MENU button again.
OK
Press the UP and DOWN arrows until one of these words are highlighted:
EinstellingenReglagesImpostazionAjusteInstellingen
Programgôes
Press
OK.
Press the
UP and DOWN arrows until one of the following words appear highlighted.
SpracheLangueLinguaIdioma
Taal
Press
OK.
ADDITONAL FEATURES
OK
OK
Press the
UP and DOWN arrows until one of the following words appear highlighted.
DeutschEnglishFrançaisItalianoEspanólPor tuguesNederlands
Highlight
Press
ENGLISH.
OK. The display should
now be back in English.
Press the
RED PHONE
button to return to standby.
41
Registering a new Diverse 3000 handset with the base station
Dont forget that your Diverse 3010 Executive handset is already registered.
Up to six handsets can be registered and operated from the Diverse 3010 Executive base station. The system allows you to make internal intercom calls between two handsets while a third is making an external call.
Each additional handset you purchase must be registered at the base station.
The example below shows how to register a Diverse 3000 Executive or 3010 Micro
REGISTERING
handset to the Diverse 3010 Executive base. For registering Diverse 3000 Classic handsets refer to the relevant user guide.
To register your Diverse 3000 handset to a base station
Press the MENU button.
Press the highlight
Press the
OK
Press the highlight the base you wish to register to.
-
Press the
-
– –
button.
DOWN arrow to
Base Settings
OK button.
DOWN arrow to
MORE OPTIONS
Press the highlight
Press the
OK
PIN
Enter the base station PIN number (original setting
Press the
OK
shows (e.g.) 2(flashes).
You now have up to 1 minute to register the handset, during which the beeps will continue.
At the base station:
Press and hold down the PAGE button (for about 10 seconds) until you hear a tone.
The handset will display the available handset numbers e.g.
2, 3, 4, 5, 6
.
KEYPAD
NB. There is a small delay before
these numbers are displayed on the screen.
Select and enter one of these numbers. This is now the handsets internal number and is registered with the base station, e.g.
DOWN arrow to
Register
OK button.
OK button. Display
Regstr.Procedure Base
Note
.
Base 2
.
0000
stops flashing.
).
42
To de-register a handset
3
DEF
6
MNO
A de-registered handset cannot be used to make calls at this base station, e.g. to protect against unauthorised use.
INT
Press the
INT button.
SET
OK
KEYPAD
OK
KEYPAD
OK
Press the
Press the
Press the
Press the shows
SET button.
3 button.
6 button.
OK button. Display
De-Register Hset
.
Enter the system PIN number (original setting
0000
). Display
shows all registered handsets.
Press the
OK button.
Press the number of the handset you wish to delete.
Press the
OK button to
confirm.
REGISTERING
43
Using multiple base stations and handsets
It is possible to build your Diverse 3010 Executive into a much larger phone system with the addition of up to 4 base stations.
When planning to use a handset at more than one base station, it is recommended that you:
Assign a number to each base station, from 1 to 4.
Number each handset (1 to 6) registered at each base station.
Register the handsets at base station 2 (and 3, and 4 if used) in the same order as used for base station 1.
Activate the display of the base station
MULTIPLE
numbers on each handset, as shown on the next page.
Note
If you move out of range of the displayed base station, and within range of another base station, your radio link will be automatically set up (provided your handset has been registered with the new base station.)
If, however, you move out of range of the displayed base station, and within range of another base station during a call you will lose your call connection.
Note
The handset display shows you if the handset is located within range of a registered base station. If the base station flashes continuously, it means the handset is not within range of a registered base station. If the base station is not flashing, you are in range.
Using multiple base stations and handsets
When the handset has been registered at two or more base stations (see ‘To register a handset page 42), you can choose between three options:
You can use up to six handsets on each Diverse base station and up to four base stations with your Diverse handset.
The handset supplied with your first base station is already registered as handset 1 and your first base station is base station 1.
Note
This procedure may vary if you are linking to a Diverse 2-Line or Diverse ISDN. Please refer to the user guides for these base stations for the correct procedure.
44
To set the Diverse 3010 Executive to select the strongest base station signal
Once you have registered your Diverse 3010 Executive to additional base stations, you can also set it to log on to the strongest base station signal automatically.
Press the
Press the highlight
MENU button.
DOWN arrow to
Base Settings
.
To set your handset to fixed base selection
Press the MENU button.
Press the highlight
Press the
OK
Press the to highlight the base that you want to be fixed.
-
Press the
-
– –
button.
DOWN arrow to
Base Settings
OK button.
UP or DOWN arrows
MORE OPTIONS
.
Press the
OK
Press the highlight
OK
Press the OK button.
OK button.
DOWN arrow to
Best Base.
You can also set it to log on to only one specific base station – this is Fixed Selection.
OK
Press the highlight
Press the
DOWN arrow to
Select Base
.
OK button. A appears next to the base station chosen as fixed”.
Note
> Indicates that you are registered to
the base number shown.
This indicates that this is the fixed
base station number.
MULTIPLE
45
To change the base station name
You can rename the preset base station names which appear on your screen. This lets your display permanently show a more meaningful name for your base station, for example,
Kitchen, Study, Office
.
MULTIPLE
OK
-
-
– –
OK
KEYPAD
-
-
– –
Press the
Press the highlight
Press the
MENU button.
DOWN arrow to
Base Settings
OK button.
Scroll to highlight the base that you want to rename.
Press the
MORE OPTIONS
button.
Highlight
Press the
Press the
Chnge Base Name
OK button.
DELETE button until
the old name has gone.
Enter the new name.
Press the
MORE OPTIONS
button.
Save Entry
is highlighted. If you do not want to save the changes highlight
Cancel
.
.
.
46
OK
Press the
OK button,
a confirmation beep is heard.
Using your Diverse
3
DEF
5
JKL
3
DEF
5
JKL
3
DEF
1
4
GHI
3010 Executive with a switchboard
Your Diverse 3010 Executive can be connected to compatible switchboards. If in doubt please contact your switchboard supplier.
Setting to Tone or Pulse dialling
Your Diverse 3010 Executive is preset to TONE dialling – where you hear a tone beep each time you dial a number. Tone dialling is suitable for all modern digital exchanges and switchboards. So you will only need to use this if your switchboard uses pulse dialling. If you cannot make a call with TONE dialling, you may need to switch to PULSE dialling.
To set PULSE dialling with earth recall
Press the INT button.
INT
SET
OK
KEYPAD
Press the
Press the 3 button then press the 5 button.
Press the
Enter the current base station PIN (original setting
SET button.
OK button.
0000
).
Press the OK button.
OK
Press the dialling with earth recall.
Press the
OK
Press the to return to standby.
4 button to set pulse
OK button to confirm.
RED PHONE button
To set to TONE dialling with earth recall
Press the INT button.
INT
SET
OK
KEYPAD
OK
OK
Press the
Press the the 5 button.
Press the OK button.
Enter the current base station PIN (original setting
Press the
Press the with fixed flash time.
Press the dialling with earth recall.
Press the
Press the to return to standby.
SET button.
3 button then press
0000
OK button.
3 button to set Tone
1 button to set tone
OK button to confirm.
RED PHONE button
SWITCHBOARD
).
47
4
GHI
0
To set TONE dialling with
3
DEF
5
JKL
2
ABC
time break recall
INT
Press the INT button.
SET
Press the
Press the the 5 button.
OK
Press the
KEYPAD
Enter the current base station PIN (original setting
OK
Press the
Press the 2 button to set tone dialling with time break recall.
OK
Press the
Press the to return to standby.
SWITCHBOARD
It is possible to set TONE with adjustable TBR, however, this is not recommended for the UK network.
SET button.
3 button then press
OK button.
OK button.
OK button.
RED PHONE button
Note
0000
To insert an access code
This means the access code will be automatically dialled before any number stored in the Caller Display calls list.
INT
Press the
SET
Press the
Press the 4 button then press the 0 button.
).
OK
Press the
KEYPAD
Enter the base station PIN (original setting
Press the
OK
KEYPAD
Enter the access code for your switchboard (this can be up to 3 digits).
OK
Press the
Press the to return to standby.
INT button.
SET button.
OK button.
0000
).
OK button.
OK button to confirm.
RED PHONE button
Note
WARNING
If Call barring is set you can only dial: 9 112 or R 112 in an emergency and not 9 999 or R 999. See page 31.
If Call barring is set you can only dial 9 112, R112 or R999 in an emergency. Not 9 999. See page 31.
48
You can store RCL, ✱, and #as well as the digit keys 0-9.
You may find it useful to enter 144 (for BT Chargecard access) as one of the access codes, together with an access pause of six seconds – see Setting the access pause on the next page.
To set the access pause
4
GHI
1
1
2
ABC
3
DEF
4
GHI
You can change the length of an inserted pause before the dial tone commences. The standard setting is for a three second pause.
INT
SET
OK
KEYPAD
OK
OK
Press the
Press the
INT button.
SET button.
Press the 4 button then press the 1 button.
Press the
OK button.
Enter the base station PIN (original setting
Press the
0000
OK button.
).
Enter the length of pause required by your switchboard:
1 for 1 second.
2 for 2 seconds.
3 for 3 seconds.
4 for 6 seconds.
Press the
Press the
OK button to confirm.
RED PHONE button
to return to standby.
SWITCHBOARD
49
General information
Guarantee
Your Diverse 3010 Executive is guaranteed for a period of 12 months from the date of purchase.
Subject to the terms listed below the guarantee will provide for the repair of, or at BTs or its agents discretion the option to replace the Diverse 3010 Executive, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished product.
GENERAL INFORMATION
The conditions of this guarantee are:
The guarantee shall only apply to defects that occur within the 12 month guarantee period.
Proof of purchase is provided.
The equipment is returned to point
of purchase.
This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.
This guarantee does not affect your statutory rights.
Within the 12-month guarantee period:
If you experience difficulty using the product, prior to returning your product, please read the Help section beginning on page 57, or contact the Diverse Helpline on 08457 908070 for assistance.
In the unlikely event of a defect occuring, please follow the Helpline’s instructions for replacement or repair.
Outside the 12-month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you call the Helpline on 08457 908070 and ask for details of our recommended repair agents.
50
Technical information
How many telephones can you have?
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items that may be connected to any one telephone line. The Diverse 3010 Executive has a REN of 1. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise. A total REN of 4 is allowed. (For example: if Diverse 3010 Executive is used in conjunction with three extension telephones, each with a REN of 1, the total REN is 4.)
Only use approved power supply item code: C39 280-Z4-C174/..-C67.
Only use approved battery pack item code: V30145-K1310-X143.
Switchboard external line access code
When you connect your telephone to a switchboard, you can set the switchboards external line access code so that when you make an external call using the handset directory or redial list the code is automatically dialled before the number. See main user guide for details, page 54.
GENERAL INFORMATION
RTTE
This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.
This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC).
Switchboard compatibility
Generally this telephone may be connected to switchboards which support tone signalling and timed break recall. In the event of any difficulties please consult your switchboard service provider.
51
Help
Your Diverse 3010 Executive has been designed to be easy to use. If you should experience a problem, please check the following points.
Emergency calls
The emergency services can be contacted in the UK by dialling 999, or 112 in any country that is a member of the European Community.
Note
If your Diverse 3010 Executive is
HELP
connected to a switchboard, you may have to dial an access number before 999 or 112 to contact the emergency services. Some switchboards cannot dial out during a power failure.
N.B.: 9 999 cannot be dialled from behind a switchboard when call barring has been set.
Battery performance
After charging your Diverse 3010 Executive for the first time, subsequent charging time for the handset batteries is approximately 4-5 hours. Batteries and case may become warm during charging. This is normal and not dangerous.
Note
Fully charged batteries do not indicate full power when put into a handset
When you replace handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.
Replacing handset batteries
After a time, you may find that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing.
Note
Use only AA size, approved rechargeable batteries in the handset. Any other types may cause irreparable damage. Never
use conventional alkaline batteries.
For a list of approved batteries, see page 5. Batteries are available from the Diverse Helpline on 08457 908070 or your local BT shop.
Do not immerse batteries in water or throw them into fire, or dispose of them with ordinary domestic refuse. To charge the batteries place the handset on its base station.
52
BT accepts no responsibility for damage caused to your Diverse 3010 Executive handset by the use of non-approved batteries.
No display appears
Is the handset switched on? The battery may be flat or dead. Recharge or replace the battery.
No dial tone
Is the telephone line cord plugged into the phone socket and the base station?
If other handsets are registered on the base, the outside line may already be in use. Wait until the call is finished and try again.
The handset display shows the words
Search base
or you cannot
link up with the base station
Is the handset registered with the base station? To register the handset, see page 42. Is the power cable connected at the base and the power switched on at the wall socket?
If you press the PHONE button whilst the base station is flashing, you will hear four short beeps from the handset.
The base station or handset does not ring
The ringer volume may be set too low, or switched off at the base station. To adjust the ringer volume at the handset or base station, see pages 33-34 or 35 respectively. Is the telephone line cord connected correctly? See pages 6 and 9.
Can’t get through, even though a dialling tone can be heard
You may be set to the wrong signalling method. To change between TONE and PULSE dialling, see Using your Diverse 3010 Executive with a switchboard’, page 47.
Handset beeps
Are the handset batteries low? You will hear a beep every 30 seconds.
If the handset display is flashing?
You will hear four short beeps when you press the PHONE button. Check you are still in range of your base station.
Buzzing noise on my Radio/TV/Answering Machine/PC
Diverse is too close and is causing interference. Move it further away.
HELP
Note
If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to find the base station again when you come back within range. However, by simply switching the handset OFF for a moment, and then ON again, it will find the base station within a few seconds.
53
When connected to a switchboard
You can’t get a connection or you get the wrong connection after speed dialling
Check you have selected the correct dialling mode. See page 47.
Have you entered a pause after the access code? See page 49.
Note
If you are still experiencing difficulty, please call the Diverse Helpline on
08457 908070.
HELP
54
Index
Adaptor 6
Additional features 33-41 Approval 54 At a glance 1 Autotalk 11, 34
Base station
change name 46 change PIN 27 fixed base selection 45 melody 35 music on hold on/off 35 reset 38 ringer volume 35 set strongest signal 45
Batteries
approved 5 charging 7 installing 7 low warning 8 performance 7, 51 replacing 7, 51
Beeps 33
Belt Clip 7
Building up a phone system 4
Call
end 11 handsfree 12 hold 14 internal 14 make 11 receive 11 redial 13 secrecy 12 transfer 15
Call allocation 39
change 39 group ringing 39 ring priority 39 set 39
Call barring 31-32
Call enabling 31-32
Call timer 11
Call waiting 15, 22-26
Caller display 11, 22-26
Calls list
copy 25 delete a number 25 delete whole calls list 26 dial 24 enter 24 set 24 view 23
Cleaning 5
Copy
directory entry from one handset to another 18 directory from one handset
to another 19
number from calls list to
directory 25
redial number to the directory 21
Delete
additional emergency numbers 30 all names and number in the directory 20 entry in the directory 19 number in calls list 25 redial number 13 whole calls list 26
INDEX
55
De-register handset 43
Directory
add a name and number 16 barred/enabled numbers 31 change an entry 17 check memory 20 copy an entry 18 copy directory 19 copy redial number to 21 delete a character 17 delete all names and numbers 20 delete an entry 19 dial stored number 17 entering names and numbers 16 insert characters 17 insert a pause 20 view an entry 18
Emergency numbers
change additional numbers 30 delete additional numbers 30
INDEX
dialling 30 storing additional numbers 30
Extension number 13
Guarantee 50 Handset
de-register 43 display quick reference 34 keypad lock/unlock 10 lock on/off 28 number of rings 40 on/off 10 PIN 27-28 registering 43 reset 38 settings quick guide 33
Handsfree talking 12
make a call 12
Help 51-54
Helpline 9
Hold a call 14
Internal intercom call 14 Keypad
lock 10 unlock 10
Language 40-41 Melody 35
Multiple base stations and handsets 44
Music on hold on/off 35
Number of rings 40 On/Off
call barring/call enabling 32 handset 10 handset lock 28 music on hold 35 room monitor 37
Open listening 36
another handset listening in 36
Paging
find a handsets extension number 13 page handset from the base station 14 receive a paged call 14
Phone socket 9
Phone system 4
Power cable 6
Protective film 9
Quick call transfer 15 Receiving calls 11
Redial
copy redial number to the directory 21
56
delete 13 last number 13 memory 21 one of last five numbers 13
Registering 42
REN (Ringer Equivalence Number) 50
Reset
base station to original settings 38 handset to original settings 38
Returning your
Diverse 3010 Executive 50
Room monitor
adjust sensitivity 37 on/off 37 set 36
Safety information 5
Volume
base station ringer 35 handset ringer 33-34
Secrecy 12
Security
base station PIN 27 call barring 31 call enabling 31 emergency numbers 30 external dialling on/off 29 handset lock on/off 28 handset PIN 27-28
Setting up 6
Switchboard use 47-49
access code 48 access pause 49 dialling emergency numbers 48 pulse dialling 47 tone dialling 47-48
Technical information 50
Telephone line cord 6, 9
Transfer call 15
Unlock keypad 10
INDEX
57
Offices worldwide
The Telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plcs respective standard conditions of contract. Nothing in this publication forms any part of any contract.
Touchton eTMis a registered trade mark of
British Telecommunications plc in the UK.
© British Telecommunications plc 2001. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Diverse 3010 Executive (11/00) 4 Designed by The Art & Design Par tnership Limited.
Siemens number: A31008 – G3010 – P002 – 51 – 7610
0682
CE compliant to R&TTE Directive (1999/5/EC).
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