BT DIVERSE 3010 EXECUTIVE User Manual

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Diverse 3010 Executive

Digital Cordless Telephone

DIVERSE 3010 EXECUTIVE WILL

*YOU MUST SUBSCRIBE TO A CALLER DISPLAY

AND CALL WAITING SERVICE BEFORE YOUR

PAYABLE

A QUARTERLY FEE IS

DISPLAY CALLER INFORMATION.

User Guide

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks and

private switchboards in the United Kingdom.

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Unpacking your Diverse 3010 Executive

If anything is missing. please contact your place of purchase immediately.

Diverse 3010 Executive base station.

Diverse 3010 Executive handset.

Battery compartment cover.

Power adaptor.

For your records

Date of purchase:

Place of purchase:

Serial number:

Purchase price:

For warranty purposes, proof of purchase is required, so please keep your receipt.

Base Station PIN Number:

Handset PIN Number:

Belt Clip

2 x AA rechargeable batteries

Telephone line cord.

See pages 27-28 for more information about your handset PIN.

Please open this page for an ‘At a glance’ guide to your Diverse 3010 Executive.

Please open this page for a ‘Further at a glance’ guide to your Diverse 3010 Executive.

At a glance

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a A

Option buttons

Lets you select from

the menu options on

the display.

Red phone

Press to end a call.

Display

Menu button

For entering menu lists.

Power

Press and hold down to

switch off the handset.

Press and hold down

again to switch back on.

Directory

Enables speed dialling

of numbers stored in the

memory.

Keypad

Recall

For use with

switchboards and BT

Select Services.

Also, press and hold

down to enter a

in a stored number

Pause

Green phone

For making and answering calls

Handsfree

To hold a conversation over the loudspeaker.

Key lock

Lets you lock (and unlock) the keypad to prevent accidentally pressing buttons.

Handset display symbols

The following symbols can appear in the display.

➜

Base station

Up/Down.

Left/Right.

Mailbox function. e.g. new entry in the caller list.

Delete character.

Out of range.

SET

INT

GO BACK

– – –

–

– –

Sets up different menu options.

Internal dialling.

Redialling number.

Confirmation.

End function.

Return to previous menu.

More options.

Aerial

Contact points

Base page button

ABC

DEF

ABC

Quick guide

Information for the handset settings.

Function Key combination

Activate/deactivate the handset

Activate/deactivate keypad protection

Hold down for 1 second

Answer a call

Make an external call

Redial a number and

Save a number in the New Entr y Name directory

Dial a number from the directory

Dial a number from the call list

Adjust the handset Settings Sound Settings volume Handset Volume

➞➞

–

– –

–

First letter or

and or

SETINT

OKOK

Secrecy Microphone off; Microphone on

Make an internal call e.g.

Transfer call (connect)

Call all handsets

INT

e.g.

CALL ALLINT

In this guide

At a glance 1

Introducing the Diverse 3010 Executive 4

Building up a phone system 4

Safety information 5

Setting up 6

Using your Diverse 3010 Executive 10

Switching on/off and locking

the keypad 10 Making and receiving calls 11 Handsfree talking 12 Secrecy 12 Paging and making calls

between handsets 13 Using the Directory to store

and dial numbers 16 Entering names and numbers 16 Using the redial memory 21

Using Caller Display and Call Waiting 22

BT’s Caller Display and

Call Waiting 22 Information displayed via

other UK networks 23

Additional features 33

Handset settings quick guide 33 Beeps 33 Quick reference handset display 34 Base station settings 35 Open listening at the handset 36 Using the Room Monitor 36 Call allocation 39

Registering a new Diverse 3000 handset with the base station 42

Using multiple base stations and handsets 44

Using your Diverse 3010 Executive with a switchboard 47

Setting to Tone or Pulse dialling 47

General information 50

Guarantee 50 If you have to return your

Diverse 3010 Executive 50

Help 51

Index 55

Telephone Security 27

Base station and handset PIN 27 Emergency numbers 30 Call barring and Call enabling 31

Hints and tips boxes

In this user guide, we’ve included helpful tips and important notes. They are shown in boxes like this.

Introducing the Diverse 3010 Executive

Please read the instructions carefully before use and retain this user guide for future reference. This guide covers the basic features of the Diverse 3010 Executive.

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Building up a phone system

You can add further handsets to build up an easy-to-use cordless telephone system. Up to 6 separate handsets (8 with Diverse 2-line and Diverse ISDN) can be used with each Diverse base station; and each handset can itself work from 4 base stations.

INTRODUCTION

Note

As this product is rechargeable, it is normal that a certain amount of heat will be produced in its day-to-day operation. Whilst this is entirely safe we would advise against placing this product on antique, veneered or wooden surfaces as damage may occur.

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Safety information

General

For the handset use only approved nickel-cadmium (NiCad) or nickel-metal hydride (NiMH) rechargeable batteries. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing. Recommended batteries should have a power rating of at least 600mAh 1.2V. Batteries are available from the Diverse Helpline

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your warranty and may damage the telephone. The item number for the mains power supply is C39 280-Z4-C174/..-C67.

If Keyguard is active, it is still possible to make emergency calls to

Do not open the handset or base station. This could expose you to high voltages or other risks. Contact the helpline for all repairs.

Radio signals transmitted between the handset and base may cause interference to hearing aids.

This product should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers.

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Simply clean the handset and base station with a damp (not wet) cloth, or an antistatic wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

08457 908070.

999 and 112.

The product may heat up when the batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing free flow of air over it’s surfaces.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as in bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord for the duration of the storm.

Approved rechargeable batteries

Nickel-Cadmium (NiCd)

Sanyo N-3U (700 mAh)

GP GP60AAKC (600 mAh)

Varta 751RS (700 mAh)

Mobile Power 700 (700 mAh)

Panasonic 600 DT (600 mAh)

Nickel-Metal Hydride (NiMH)

Sanyo H-3 U (1500 mAh)

GP GP130 AA HC (1300 mAh)

GP GP150 AA HC (1500 mAh)

Varta VH 1101 or Phone Power (1000 mAh)

Panasonic HHR-110 AA (1100 mAh)

Friwo NiMH (1400 mAh)

Toshiba TH-1200 AARE (1200 mAh)

SAFETY INFORMATION

Setting up

Follow these steps to get your Diverse 3010 Executive ready for use

Your handset is already “registered” to the Diverse 3010 Executive base station.

Note

Plan where you will put your Diverse 3010 Executive. It should be within two metres of a power socket and the phone socket.

SETTING UP

1 Connect the power cable

Plug the power cable into the power socket on the underside of your Diverse 3010 Executive. The power cable connector is coloured red. Please take care that the telephone cord and power cable plugs are connected to the correct socket as incorrect placement could damage the base station.

WARNING

It is recommended that the telephone line cord is not connected until the handset is fully charged. This will prevent the risk of the phone being answered prior to the batteries being fully charged and therefore not achieving their optimum capacity.

2 Plug the 3 pin adaptor

into a mains power socket and switch on

Note

Use only the power adaptor C39 280-Z4-C174/..–C67 with your Diverse 3010 Executive.

Red socket

3 Install the rechargeable

batteries in the handset

5 Charge the handset

batteries

The handset uses the two AA size rechargeable batteries, which are supplied. You must only use approved batteries. To install them, insert the batteries as indicated on the inside of the battery compartment or in the picture below. Slide the battery compartment cover shut. The battery compartment cover may be found in the packaging with the batteries.

Slide battery cover down and lift off.

When charging for the first time, we recommend that you let the batteries charge for the full 16 hours before making and receiving calls.

Battery display when inserting

or replacing a battery

When you replace the handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.

Place the handset on the base. When charging, the battery level symbol shown on the display flashes.

SETTING UP

4 Fit the handset belt clip

Fit the belt clip onto the back of the handset.

Slot

Tab

Battery performance

After charging your Diverse 3010 Executive for the first time, subsequent charging time for the handset batteries is approximately 4-5 hours. Batteries and case may become warm during charging. This is normal.

Note

If e.g

Base 1

, flashes continuously

Under ideal conditions, the handset batteries should give about 10 hours talktime or 100 hours standby on a single charge. However, new NiCad batteries do not reach their full capacity until they have been in normal use for several days.

Please note that the lifespan of NiCad rechargeable batteries depends on how heavily they are used. However, over time, their capacity to recharge will begin to diminish and they will eventually need replacing.

Battery low warning

An LCD on the handset display shows the current state of the charge. When the batteries are almost flat a beep

SETTING UP

sounds and the display shows the empty battery symbol. Displays showing the various states of charge are shown below:

Batteries fully charged

Batteries at 66%

Batteries at 33%

It means the handset is either out of range or is not registered with the base station. To register, follow the steps on page 42. All additional handsets you purchase will need to be individually registered with the base station before they will work with the Diverse 3010 Executive.

The base number may also flash after a power failure. Provided the handset has been registered with the base, the base number will stop flashing after a while indicating the handset has automatically re-registered to the base station. If it continues to flash, re-register the handset to the base station.

Note

If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.

Batteries empty

6 Connect the telephone line

cord to the Diverse 3010 Executive base station

Ensure that this is fitted correctly into the right socket.

Dark blue socket

Helpline

If you experience any difficulty, please call the Diverse Helpline on 08457 908070 .

7 Plug your Diverse 3010

Executive into the phone socket

8 Please remove the

protective film from the display

SETTING UP

Using your Diverse 3010

–

Executive

Switching on/off and

Display

locking the keypad

Option buttons

Power Menu button

Talk (Green phone)

End Call Directory Handsfree

(Red phone)

Your Diverse 3010 Executive offers a menu driven display. You enter menu

USING

lists by pressing the MENU button. The OPTION buttons below the screen allow

you to select options within each menu and make adjustments to their settings.

Note

You can quit any menu at any time by pressing the RED PHONE button .

To go back one step, press the GO BACK

button .

To switch on/off

Press and hold down the RED PHONE button for about a

second.

Note

The handset is already set to ‘on’.

To lock the keypad

This prevents you accidentally operating the handset’s keypad when carr ying it around. You can receive calls, but cannot make calls.

Press and hold down the button.

To unlock the keypad

Press and hold the button. You can now use the keypad again.

Making and receiving calls

To make a call

KEYPAD

Key the number you want.

➜

Use the DELETE CHARACTER button on the display to correct any number you press by mistake.

Press the button.

The number is dialled.

GREEN PHONE

Note

The HANDSFREE button will also flash when the phone rings.

Caller Display/Call Waiting

The Diverse 3010 Executive can let you know who’s calling before you answer the telephone.

With BT’s Caller Display and Call Waiting services, your Diverse base station receives caller information which is transmitted over the BT network, for more information see pages 22-26.

Press the GREEN PHONE button.

You hear the dial tone.

Key the number you want.

To end a call

Press the RED PHONE button.

To receive an external call

Press the GREEN PHONE button.

Lift the handset off the base station or charger.

Call timer

Your Diverse 3010 Executive automatically times the duration of all outgoing external calls. The handset display shows the call duration both during your call and for a few seconds after it is completed.

Note

The default setting is for an immediate connection to callers when lifting the handset from the base station or charger. This is called Auto Talk. It can be deactivated so that you always have to press the GREEN PHONE button to answer a call. See page 34.

USING

Handsfree talking

Handsfree Vol: 5

– – –

Using your phone handsfree

You can make and receive calls without lifting the handset by pressing the HANDSFREE button .

This lets you keep your hands free, for example to take notes. It also enables others in the room to hear and join in the call.

The loudspeaker is built into the handset allowing you to hold a handsfree conversation anywhere within range of the base station as well as when the handset is left on the base station.

To hold a handsfree call:

To make a call

USING

Press the HANDSFREE button.

By pressing the button again you can adjust the volume with the RIGHT/LEFT arrows.

HANDSFREE

To answer a call in handsfree mode

Press HANDSFREE when the phone rings.

Secrecy

You can switch off the handset microphone so that your caller cannot hear you while you talk to someone else in the room.

When ready, you can switch the microphone back on.

During a call:

Press the INT button to switch

INT

the microphone off. Your caller will hear a melody. Display shows

Extern

Intern

Press the your caller again.

(flashing) and

R button to speak to

Key the number you want.

Press the button if you want to speak to your caller privately.

Press the

to end the call.

Note

Secrecy is not available for internal calls.

GREEN PHONE

RED PHONE button

To redial the last number

To delete a redial number

Press REDIAL. The last number dialled is shown.

Press the

GREEN PHONE

button. The number is automatically dialled.

To redial one of the last five numbers

The last five numbers dialled are saved.

Press the

Press the highlight the number you want to redial.

Press the button to dial.

If the redial number is in your directory the name is displayed instead

of the number.

REDIAL button.

DOWN button to

GREEN PHONE

Note

Press the REDIAL button.

Press the

DOWN button to highlight the number you want to delete.

–

– –

Press the

–

MORE OPTIONS

button.

Press the highlight

Press the

DOWN button to

Delete Entry

OK button to confirm.

Press the

RED PHONE button to return to standby.

Paging and making calls between handsets

If you have multiple handsets registered with the base, the Diverse 3010 Executive enables two handsets to talk to each other on an internal ‘intercom’ call, while a third handset can be on an external call.

USING

To find a handset’s extension number

Press the INT button.

INT

The handset’s extension number is displayed ie.

Intern 3

To page a handset from the

ABC

base station

To locate handsets that are away from the base station.

To receive a paged call

The display shows:

Paging Call

Press the on the base. All handsets registered with the base will ring for 30 seconds.

To stop paging press the PAGE.

Press the GREEN PHONE button on the handset. If you have additional handsets, you can make internal intercom calls between the handsets.

USING

To make an internal intercom call

INT

Press the INT button. Your handset internal number is displayed.

Press the internal handset number you wish to call e.g.

CALL ALL

or press the CALL ALL button to call all handsets.

If calling all handsets, you can talk to the first handset that answers.

Press the to end the call.

BASE PAGE button

BASE

RED PHONE button

SILENT

Pick up the handset from the base.

Press the GREEN PHONE button.

To put an outside call on hold while you make an internal call

INT

Press the INT button. Your handset internal number is displayed e.g. 1.

Press the number of the internal handset number you wish to call e.g.

CALL ALL

CALL ALL button to call all handsets.

If calling all handsets, you can

talk to the first handset that answers.

To return to your external caller press the

The internal number you called will hear internal busy tone and will need to press the RED PHONE button to end the connection.

2 or press the

RECALL button.

Quick call transfer

ABC

After dialling the other handset, you can immediately press the RED PHONE button, or replace the handset on the base and the call will be transferred straight through. If the other handset is already engaged, or does not answer the call within 30 seconds, the call will be returned to your handset.

To transfer an external call between handsets

If you are in conversation with an outside caller and want to transfer the call to another handset.

To accept call waiting on an internal call

If two people are on an internal call and an external call comes in you will hear a short beep and

Extern

display.

Press the The internal call is disconnected and you are connected to the external caller.

flashes on the

ACCEPT button.

USING

INT

Press the

INT button.

Press the number of the internal handset you wish to call e.g.

When the call is answered, press the

RED PHONE button or replace your handset on the base station.

Using the Directory to store and dial numbers

Entering names and numbers

Your Diverse 3010 Executive has a Directory which stores up to 100 names and numbers in the memory (the longer the name, the more memory will be used).

You can use the Phone Book to look up names and numbers and dial directly.

To add a name and number to the Directory

Press the DIRECTORY button.

USING

–

– –

KEYPAD

–

– –

Display shows if the phone book is empty, otherwise the names in alphabetical order.

Press the

–

button.

Press the highlight

Press the

Enter the name: (see Entering names and numbers).

Press the move the cursor to the next line.

Enter the number (including dialling code).

Press the

–

button.

Save Entry

Press the confirm.

———

MORE OPTIONS

DOWN button to

New Entry

OK button.

DOWN button to

MORE OPTIONS

is highlighted.

OK button to

There are three lines in your display for entering information. 1st line for the name (maximum 16 characters) 2nd and 3rd line for the number (maximum 32 characters).

Controlling the cursor

LEFT/RIGHT arrows are used to move the cursor to the right or left or to the end of the line.

DOWN arrow is used to

The move from the “name” line to the “number” line.

The UP arrow moves you back up to the name line.

The “first letter” of the name is written automatically in upper case, the letters immediately afterwards are written in lower case.

Letters are entered by pressing the relevant button repeatedly. For example, to store the name TOM:

Press and hold

TUV

until Tappears in the display.

Then press and hold 6 on the

MNO

keypad until the display shows

Enter the

MNO

holding 6 for longer on the

keypad until Mappears on the display.

8 on the keypad

M by pressing and

Delete

➜

Press the DELETE button to delete the character to the left of the cursor. Hold down the button to keep deleting characters automatically.

Insert

If this is the correct name, press the GREEN PHONE button to dial, or scroll using the UP or DOWN arrows to move to the correct name, and then press the GREEN PHONE button to dial.

To change an entry in the directory

Press the DIRECTORY button.

KEYPAD

Characters are inserted to the left of the cursor. Position the cursor and add the character required.

To dial a number stored in the Directory

Press the DIRECTORY button to open the phone book.

Press the to scroll through to the name you require.

Press the button to dial the number.

To quick search for a directory name, press the UP/DOWN arrows to scroll to the entry you want or find the required name by using the keypad to enter the first letter of the name.

DOWN or UP arrows

GREEN PHONE

Press the

UP/DOWN arrows to scroll to the entry you want or find the required name by using the keypad to enter the first letter of the name.

–

– –

Press the

MORE OPTIONS

button.

Press the highlight

Press the

Change the name and number

➜

as required using the

DOWN arrow to

Edit Entry

OK button.

button.

–

– –

Press the

–

MORE OPTIONS

button.

Press the highlight

Press the OK button to

DOWN arrow to

Save Entry

confirm.

USING

DELETE

The display will now highlight the first name in the address book that starts with that letter.

To view an entry in the directory

the keypad to enter the first letter of the name.

–

– –

Press the

MORE OPTIONS

button.

Press the DIRECTORY button.

Press the

UP/DOWN arrows to scroll to the entry you want or find the required name by using the keypad to enter the first letter of the name.

–

– –

Press the

–

MORE OPTIONS

button.

Press the highlight

Press the

DOWN arrow to

Display Entry

OK button to see the name and number.

Note

USING

Copying and deleting entries or directories from one handset to another is only possible on the Diverse 3000 Executive or Diverse 3010 Micro range as long as both handsets are registered

to the same base.

To copy an entry from one handset to another

Press the highlight

Press the

Enter the internal handset

ABC

number e.g.

DOWN button to

Copy Entry

OK button.

2 that you want to

copy the entry to.

Press the

OK button to confirm.

Receiving handset:

The receiving handset will ring.

Press the

GREEN PHONE

button to answer the call.

KEYPAD

Enter the receiving handset PIN (original setting

Press the

OK button.

0000

Once the entry has been successfully transferred. You have the option to copy more entries. Press the

YES

YES button

for an additional entry or the

NO button to end the function.

You can copy an entry to another handset to avoid having to input the same entry twice.

Press the

DIRECTORY button.

UP/DOWN arrows to

scroll to the entry you want or find the required name by using

To copy a directory from one

ABC

Executive handset to another

To delete an entry in the directory

You can copy the entire directory to another handset to avoid having to input the same entries twice. Using the handset with the directory you wish to copy (e.g. handset 1).

–

– –

–

Press the

DIRECTORY button.

MORE OPTIONS

button.

Press the highlight

Press the

DOWN button to

Copy List

OK button.

Enter the internal handset call number, e.g.

2 that you want to

copy the directory to.

Press the

OK button.

The receiving handset will ring.

Press the

GREEN PHONE

button to answer the call.

Press the DIRECTORY button.

Press the

UP/DOWN arrows to scroll to the entry you want to delete, or find the required name by using the keypad to enter the first letter of the name.

–

– –

Press the

MORE OPTIONS

button.

Press the

highlight

Press the

DOWN arrow to

Delete Entry

OK button to confirm.

USING

KEYPAD

Enter the receiving handset’s telephone PIN (original setting

0000

Press the

OK button to confirm.

To delete all names and

numbers in the directory

Press the DIRECTORY button.

–

Press the

–

– –

button.

Press the highlight

Press the OK button.

KEYPAD

USING

Enter the PIN number of the handset (original setting

Press the

The display shows a option to confirm deletion from the directory. If the entire directory is deleted.

MORE OPTIONS

DOWN arrow to

Delete List.

0000

OK button.

Yes

is selected,

Insert a pause in the directory

Using

Insert Pause

to insert a pause. This is generally required when your Diverse base station is connected to a switchboard/PBX.

Some people may have a requirement to insert a pause when, for example, a chargecard or home banking is used.

See adding Name and Number into directory (page 16).

KEYPAD

Enter the name.

Press the

DOWN button to move

the cursor to the next line.

When entering numbers press

on the keypad where pause

is needed.

allows you

Save as instructed on page 16.

To check how much memory is available in the directory

Press the DIRECTORY button.

Press the

–

button.

Press the highlight

Press the

percentage memory available for storing further entries in your handset is displayed for approximately 2 seconds.

MORE OPTIONS

DOWN button to

Available Memory

OK button. The

Using the redial memory

As well as being able to redial the last five numbers called (see page 13) you can display and delete numbers or edit and copy them into the Phone Book.

To copy a redial number to the Directory

Press the REDIAL button.

–

– –

KEYPAD

–

Press the

DOWN button to

highlight the number you want.

–

Press the

MORE OPTIONS

button.

Press the highlight

Press the

DOWN button to

Copy to Dir

OK button.

Enter a name for the number (see page 16).

–

Press the

MORE OPTIONS

button.

Save Entry

Press the

as highlighted.

OK button to confirm.

USING

Using Caller Display and

Call Waiting

BT’s Caller Display and Call Waiting

If you subscribe to Caller Display you can see who is calling you (on your handset display). If you are on a call and you also subscribe to a Call Waiting service, the second incoming call number will appear on the handset display and you will hear an intermittent beep through the handset. This is to alert you to another caller waiting to speak to you.

With BT’s Caller Display and Call Waiting service, your Diverse base station receives caller information which is transmitted

CALLER DISPLAY

over the BT network. This includes the date and time of the call. A quarterly fee is payable.

With the Executive handset, the screen shows the caller’s number (if it has been sent) when the phone rings. If you have stored a name to go with the number in your handset directory, the name will be displayed instead.

To take the call waiting

Press the RECALL button. Your 1st caller is put on hold whilst you speak to your 2nd caller.

To speak to your 1st caller again you can either:

Press the RECALL button again and you will be reconnected to your 1st caller, your 2nd caller will be put on hold. You can use the RECALL button to toggle between the two callers.

Press the RED PHONE button to end the conversation with the caller you are currently speaking to. The handset will ring again.

Press the button and you will be reconnected to the caller who was on hold.

GREEN PHONE

Information displayed via other UK networks

If you are connected to a different network, you will first have to subscribe to that network's Caller Display and Call Waiting service. Call your network provider for more information.

Note

Calls that are “withheld”, “unavailable” or “international” are not stored in the calls list, as there is no telephone number sent via the network.

To view the calls list

Using the Executive handset

When the phone rings, your caller’s number is displayed.

If the caller has withheld their number, the display shows:

Withheld WITHHELD

SILENT

If the caller’s number is unavailable the display shows:

External call UNAVAILABLE

SILENT

If you call from another handset, the display shows:

Internal call 6

The original setting is set to list “All Calls”.

Press the button beneath the

in the display.

The entries are stored according to the time they were received. With the latest call first.

The display briefly shows:

No of messages New: 5 Old: 2

The newest entry is then displayed after approximately 2 seconds.

ALL CALLS SETTING

Date

Time

CALLER DISPLAY

SILENT

Display shows the icon to indicate you have a new call in your Calls List.

The Executive handset displays details of the 30 most recent calls. When the list is full, new calls replace the oldest calls.

01.11. 0 5:15 PM 1234567890



01/15

This indicates that the call was answered when it was received.

Shows the number of calls in the Calls List, i.e. call 1 of 15.

UNANSWERED CALLS SETTING

✱

a A

ABC

01.11. 0 5:15 PM 1234567890

(03)

Indicates the number of times a call was received from the same telephone number.

WARNING

Changing your calls list from one setting to the other will automatically delete any entries in the current calls list.

To set the calls list to contain all calls or unanswered calls only

INT

Press the INT button.

CALLER DISPLAY

Press the

SET

Press the 0 button then press the ✱button.

Press the

shows 1or 2flashing (depending on the current setting).

Enter list to contain details of unanswered calls only.

Enter 2 if you want the calls list to contain details of all calls received.

Press the

confirm.

Press the to return to standby.

SET button.

OK button. Display

1 if you want the calls

OK button to

RED PHONE button

To enter the calls list when no icon is shown on the display

Press the INT button.

INT

SET

Press the

SET button.

2 button. The display

briefly shows the number of new and old calls.

The display then shows the number/or name (if in your directory) of the most recent caller along with the date and time the call was received.

To dial a number in the calls list

Press the button to enter the calls list, or press the INT, SET and 2 buttons.

Scroll through the calls list using the until the number you require is displayed.

Press the and the number is dialled.

Press the to return to standby.

UP and DOWN arrows

GREEN PHONE button

RED PHONE button

To copy a number from the calls list to the directory

To delete a number in the calls list

–

– –

KEYPAD

–

– –

Press the button beneath the

in the display to enter the

calls list, or press the

INT, SET

and 2 buttons.

Scroll to the number you wish to copy.

Press the

–

MORE OPTIONS

button.

Press the highlight

Press the

DOWN button to

Copy to Dir

OK button.

Enter a name for the number (see page 16).

Press the

–

MORE OPTIONS

button.

Save Entry

Press the

is highlighted.

OK button to confirm. You will hear a confirmation beep.

Press the button beneath the

in the display to enter the calls list, or press the INT, SET and 2 buttons.

Scroll to the number you require.

–

Press the

–

MORE OPTIONS

button.

Press the highlight

Press the

DOWN button to

Delete Number

OK button.

You hear a confirmation beep and the display returns to the calls list.

Press the

RED PHONE button

to return to standby.

CALLER DISPLAY

Press the

RED PHONE button

to return to standby.

To delete the whole calls list

DEF

All entries are deleted.

CALLER DISPLAY

INT

SET

KEYPAD

Press the

INT button.

SET button.

3 button.

button.

OK button.

Enter the base PIN number (original setting

Press the

0000

OK button.

1 button.

OK button. You will

hear a confirmation beep.

Press the

RED PHONE button

to return to standby.

If you are using a Classic handset (or an Additional handset) please refer to that user guide for Caller Display information.

Telephone Security

PQRS

Your Diverse 3010 Executive gives you a variety of ways to prevent unauthorised use of the phone or handset.

Base station and handset PIN

As a digital phone system, your Diverse 3010 Executive provides excellent security against others ‘listening in’ to your calls. You can also prevent unauthorised use of the handset(s). To do this you need to know the PIN numbers.

Note

For extra security we recommend you change your base station and handset

PIN numbers.

The standard setting for both the base station PIN and handset PIN is 0000. If you do not wish to change either, you can use this number for all code and PIN related functions. Please be aware that anyone with access to the base station PIN (and this user guide) has the potential to change system settings.

If you change your handset PIN, keep a record of the new number in the box provided at the front of this user guide.

To change the Diverse 3010 Executive base station PIN code

This protects your settings and helps prevent unauthorised handsets using your system.

The original setting for the Base station PIN code is You can change this to any 4-digit number.

INT

SET

KEYPAD

Press the

Press the 0 button then press the 7 button.

Press the

Enter the current base station PIN (original setting

Press the

Enter the new four digit code.

Enter the new code again.

Press the You hear a confirmation beep. The new code is stored.

INT button.

SET button.

OK button.

OK button to confirm.

0000

SECURITY

Press the to return to standby.

RED PHONE button

To change the handset PIN (personal identification number)

The PIN on your handset protects functions and settings from unauthorised access.

A handset PIN is necessary in order to:

– reset the memory – reset to the original settings.

Handset power must be switched to

SECURITY

KEYPAD

Press the

Settings

Press the

Press the highlight

Press the

Enter the current PIN number

MENU button.

is highlighted.

OK button.

DOWN arrow to

Security

OK button.

(original setting

Press the

OK button.

Change PIN

KEYPAD

Press the

Enter your new PIN number.

Press the

Re-enter your new PIN number.

Press the

OK button.

OK button. You hear

a confirmation beep and the new PIN is stored.

Press the

RED PHONE button

to return to standby.

ON.

0000

is highlighted.

Note

You can press the RED PHONE button at any time during these steps to quit the procedure.

To switch the telephone handset lock on and off

You can prevent an individual handset from being used to make all calls except for 999 emergency services.

You can still receive incoming calls. When the phone rings,

KEYPAD

press the button as normal.

To switch on:

Press the MENU button.

Settings

Press the

Press the highlight

Press the OK button.

Enter the current handset PIN number (original setting

Press the

Press the highlight

Press the a confirmation beep and a appears next to

Press the to return to standby.

GREEN PHONE

is highlighted.

OK button.

DOWN arrow to

Security.

0000

OK button.

DOWN arrow to

Handset Lock

OK button. You hear

Handset Lock

RED PHONE button



Display shows:

DEF

ABC

Handset Locked

OFF

To switch off:

Press the OFF button.

OFF

KEYPAD

Enter the current PIN number (original setting

Press the

The

Handset Lock

Press the

 disappears from

0000

OK button.

RED PHONE button

to return to standby.

To switch external dialling off and on

KEYPAD

Press the 3 button. Handset Restriction set.

Hset Restriction 30

Press the

Enter the base station PIN (original setting

Press the shows the numbers of all handsets registered to the base station (e.g.

Enter the number of the handset you want to disable.

Press the handset from making external calls.

➜

0 button.

OK button.

0000

OK button. Display

1-6

0 button to stop the

SECURITY

You can prevent any registered handset from making external calls. The handset can still be used for:

– making internal call

– receiving external calls

– dialling

999

emergency services number

– dialling ‘additional emergency’

numbers which have been stored (see Emergency Numbers).

INT

SET

Press the

INT button.

SET button.

Press the 2 button to allow the handset to make external calls again.

Press the

OK button to confirm

the setting.

Press the

RED PHONE button

to return to standby.

Emergency numbers

ABC

Storing your own additional emergency numbers

Before call barring has been set, you can add up to four additional emergency numbers, each up to 16 digits long. For example, the doctor’s number, your partner’s mobile phone or other family number. You can do this from any handset registered to the base station. Emergency services (999) and additional emergency numbers can be dialled even if the telephone is locked. (N.B.: This does not apply if connected to a switchboard and call barring is set.)

To store, change and delete additional emergency numbers

SECURITY

KEYPAD

➜

Display shows:

EMERGENCY NOS.

02 1

➜

Blank or previously stored number.

Memory location (1-4).

Function number entered previously.

Press the if necessary to scroll to the location you want (ie.

Press the

Enter the additional emergency number you want.

Press the delete digits.

Press the

UP/DOWN arrows

1-4

OK button.

DELETE button to

OK button to confirm.

INT

SET

KEYPAD

Press the INT button.

Press the

SET button.

0 button then press

the 2 button.

Press the

OK button.

Enter the base station PIN (original setting

Press the

0000

OK button.

Press the

RED PHONE button

to return to standby.

My additional emergency numbers are

999 and additional emergency services numbers are not affected by any call barring setting. You will still be able to dial them. (N.B.: This does not apply if connected to a switchboard and call barring is set.)

To dial your additional emergency numbers

Press the GREEN PHONE button to obtain dial tone.

KEYPAD

Dial the additional emergency number.

Call barring and Call enabling

You can bar specific numbers, e.g. all international calls by barring the international dial code 00.

Enabling

You can also specifically set a handset so that it can only dial certain numbers.

Call barring affects all handsets registered to the base station.

If a barred number is dialled, the phone hangs up automatically and the barred number is displayed.

You can store up to five numbers as either barred or specifically enabled phone numbers. These can be pre-fix numbers, eg 00 for all international calls. Incoming calls are not affected.

Note

From switchboards you can dial:

– The access code (eg 9) followed by

112 or R 112.

WARNING

You cannot dial 9 999 or R 999 from behind a switchboard when call barring is set.

Directory for barred/enabled numbers

To: Bar numbers.

Enable handsets to call only specified numbers. Create a memory list.

INT

SET

Press the

INT button.

SET button.

Press the 0 button then press the 1 button.

KEYPAD

Press the

Enter the base station PIN (original setting

Press the

OK button.

0000

OK button. Display

shows the first location.

Call Restriction

01 1

SECURITY

Emergency Services 999 calls can be made at all times.

Blank (or previously stored numbers.

Memory location (1-5).

Function number entered previously.

DEF

Press the UP/DOWN buttons if necessary to scroll to the location you want

1-5

To switch call barring/call enabling on and off

Press the

OK button.

Enter the number you want to bar, enable or change. Press the

➜

DELETE button to delete digits.

Press the

OK button to confirm.

RED PHONE button

to return to standby.

Note

The barred or enabled numbers must

be switched on before you can use this.

SECURITY

INT

SET

KEYPAD

Once you have set the numbers you want, you can then switch call barring/ enabling on or off at any time (see below). You can do this from any handset registered to the base station.

Press the

INT button.

SET button.

0 button twice.

Base Lock Set 00

Press the

Enter the base station PIN (original setting

Press the

➜

OK button.

0000

OK button.

Press

1 to bar the numbers

you have stored.

Press

3 to enable handsets to

dial only the numbers stored

Press

0 to switch call barring/

call enabling off.

Press the

OK button to confirm.

RED PHONE button

to return to standby.

Additional features

Handset settings quick guide

The handset settings menu allows you to change:

•

Ringer volume The handset ringer has 5 volume settings.

•

Ringer melody The handset ringer has a choice of 10 melodies.

Beeps

You can switch specific beeps on or off. When off this saves battery energy but may deprive you of information you need while using your phone.

•

Key beep Each time you press a button, the action is confirmed by a beep. The original setting is ON.

•

Battery warning beep Tells you when the battery needs charging. The original setting is ON.

Change PIN Lets you change the handset PIN number used to access a range of features. See pages 27-28.

Language A range of seven languages is available for the display on the handset.

Room monitor This sets the level at which the handset will pick up sounds and initiate a call. It is only enabled when room monitor function is switched on.

Default reset This returns a handset to its original settings.

Handset volume You can set the handset volume to three different levels low, medium and high.

Handsfree volume You can set the handsfree volume to five different levels, 1 through to 5.

ADDITONAL FEATURES

•

Confirmation beep Confirms that you have followed a set of instructions correctly. The original setting is ON.

Beep

An incoming call can be signalled by a short beep instead of the usual ring.

Quick Reference Handset Display

Follow these easy steps to change your handset settings.

During a call:

Press

ADDITONAL FEATURES

Main Menu

Settings

Base Settings Base User Option Hset User Option Room Monitor Set Service Set Up

Settings

Sound Settings

Security Auto Talk Language Default Reset

Audio

Ringer Volume

Ringer Melody Beep Handset Volume Handsfree Vol. Key Beeps Batt. Low Beep Confirm. Beeps

Menu during a call

Volume

Internal Call Network Access Base User Option Hset User Option Switch to Tone Service Set Up

Activate the main menu

Scroll through the menus, directory

–

– –

–

/ Cancel/end functions

– –

N.B.: Not all of these functions are available on the

Confirm function/input

Activate More Options menu

Diverse 3010 Executive.

Base station settings

JKL

GHI

DEF

0-9

0-6

To adjust the ringer volume in the base station

Press a button between 0-9 to set the new level. The new melody is played.

Press the

OK button to confirm

the setting.

There are seven levels: 0 = off, 6 = high. (Default setting is 6.)

INT

SET

Press the

INT button.

SET button

0 button.

5 button.

OK button. Display

shows the volume level set. Ringer sounds a sample level.

Press a button between and 6 to set the new level. Display shows the new level.

Press the

OK button to confirm

the setting.

Press the

RED PHONE button

to return to standby.

To adjust the melody of the base station ringer

0 (OFF)

Press the

RED PHONE button

to return to standby.

To switch music on hold on or off

When you have a caller on hold you can choose to let that person listen to music while they are waiting for you to return to them.

INT

SET

KEYPAD

Press the

Enter the base station PIN (original setting

Press the

INT button.

SET button.

4 button.

3 button.

OK button.

0000

OK button.

ADDITONAL FEATURES

There are 10 melodies. (Default setting is 1.)

INT

SET

MNO

Press the

INT button.

SET button

0 button.

6 button.

OK button. The

current set melody is played.

Press the

1 button to switch

the music ON.

Press the 0 button to switch the music OFF.

Press the

OK button to confirm

the setting.

Press the

RED PHONE button

to return to standby.

Open listening at the handset

To enable another handset to ‘listen in’ on your conversation

De-activating open listening:

LSTN.OFF

Press the LSTN.OFF button. The external connection is not affected.

Using the Room Monitor

ADDITONAL FEATURES

INT

KEYPAD

LSTN.ON

If you want another person to hear your call, you can let them listen in on another handset registered to the same base station.

During a call with an external user:

Press the

INT button. The call

is placed on hold.

Enter the call number of the other handset e.g.

2 – the otherhandset rings, the other internal user press the GREEN PHONE button.

Press the

LSTN.ON button. You are reconnected to the external user. The other internal user can hear the conversation.

Note

If you have at least two handsets registered to your base station, you can leave one handset in a room in order to monitor the noise level.

The handset you leave in the room is noise activated and you can adjust its level of sensitivity to the noise. If the noise reaches the level you have set, the monitoring handset will call your handset so you can hear what’s going on. When you hang up your handset, the handset in the room will continue monitoring the noise.

To set the room monitor

Press the MENU button.

Press the highlight

DOWN arrow to

Room Monitor Set

When in Open Listening the extra handsets can only hear the external caller.

Note

The internal user can elect to terminate open listening by pressing the RED PHONE button.

1- 6

Press the

Press the highlight

Press the

Enter the

OK button.

DOWN arrow to

Room Monitor No

OK button.

1-6 number of the

handset to be called.

Press the

OK button. You can now place the handset in the room you want to monitor.

To adjust the sensitivity of the room monitor

To switch the room monitor function on

There are three levels. 1 = most sensitive 3 = least sensitive.

Press the

Press the highlight

Press the

MENU button.

DOWN arrow to

Set Level

OK button.

LEFT or RIGHT

arrows to select the level you want.

Press the

OK button.

RED PHONE button

to return to standby.

Before switching the monitor on, you must first set the number of the handset to be called. See ‘To set the room monitor’.

Press the

Press the highlight

Press the

Highlight

Press the

appears next to

Monitoring

Press the

MENU button.

DOWN arrow to

Room Monitor Set

OK button.

Room Monitoring

OK button, a 

Room

to show that it is on.

RED PHONE button

ADDITONAL FEATURES

to return to standby. The display shows

Room Mon.Active Call

to Int

(e.g.) 3.

To switch the room monitor function off

Press the OFF button to turn

OFF

the Room Monitor off.

Note

When the Room Monitor is switched on, the handset will not ring. Incoming calls are displayed on the handset’s screen.

All beeps should be switched off before using the Room Monitor, see pages 33-34.

To reset your Diverse 3010

DEF

Executive base station to the original settings

Press the INT button.

INT

Press the

SET

Press the the #buttons.

Press the OK button.

SET button.

3 button then press

To reset the handset to its original settings

Press the MENU button.

Settings

Press the

Press the highlight

Press the

is highlighted.

OK button.

DOWN arrow to

Default Reset

OK button.

ADDITONAL FEATURES

KEYPAD

Enter the base station PIN (original setting

Press the

OK button.

0 button.

OK button to confirm.

RED PHONE button

0000

to return to standby.

This will reset:

Base volume 5

Base melody 1

Switch base lock, and disable/enable call numbers OFF.

Number for disabling/enabling DELETED

Stored emergency numbers DELETED

Dialling mode DTMF

Pause after picking up line/dial-out code 3 seconds

It will also delete the caller display list.

This will NOT reset:

– The base station PIN. – Handset registration settings.

KEYPAD

Enter your current PIN number (original setting

Press the

OK button. You hear a confirmation tone.

Press the

RED PHONE button to return to standby.

This will reset:

– Handset earpiece volume to 2. – Auto talk to ON. – Button beeps to ON. – Battery warning beep to ON. – Confirmation beep to ON. – Base station on-screen

display to OFF. – Handset volume to 5. – Ringer melody 1. – Ring priority OFF.

It will delete:

– Numbers in the redial memory.

It will not delete:

– Numbers in the Directory or

Extra Directory.

This will NOT reset:

– The handset PIN. – Registration to the base station.

0000

Call allocation

DEF

ABC

If you have registered additional handsets with your Diverse 3010 Executive base station you can specify the way you wish the phones to ring.

Group ringing

Your Diverse 3010 Executive will ring all handsets registered to its base whenever there is an incoming call. This is called group ringing.

Ring priority

Your Diverse 3010 Executive can be set so that an incoming call will ring first at a preferred handset. If there is no answer, the call will revert to all other handsets. This is called ring priority.

Your Diverse 3010 Executive is preset for group ringing.

To set which handset will receive ring priority

KEYPAD

Enter the base station PIN (original setting

Press the

OK button.

0000

Enter the number of handset you want to ring first, e.g. 1-6

Press the OK button to

confirm.

Press the

RED PHONE button

to return to standby.

Note

If a handset is selected for ring priority which is not actually registered then group ringing prevails.

To change between ring priority and group ringing

Press the INT button.

INT

SET

Press the

SET button.

ADDITONAL FEATURES

Once you have set your Diverse 3010 Executive to ring priority, you can select the handset you want to ring first.

The handset registered with the base station as automatically the priority handset and will ring first unless you specify another handset.

INT

SET

Press the

INT button.

SET button.

3 button twice.

OK button.

1, is

KEYPAD

Press the

3 button then press

the 2 button.

Press the OK button.

Enter the base station PIN (original setting

Press the

0000

OK button.

1 button to set group

ringing.

Press the 2 button to set ring priority.

Press the

OK button to confirm.

RED PHONE button

to return to standby.

To set the number of rings on

DEF

GHI

2-9

ring priority

To change the language of the display

ADDITONAL FEATURES

INT

SET

KEYPAD

You can specify the number of rings your selected handset can have before an incoming call reverts to all available handsets.

Press the

INT button.

SET button.

3 button then press

the 4 button.

Press the

OK button.

Enter the base station PIN (original setting

Press the

0000).

OK button.

Press a number button between

2-9 to set the number

of rings you want.

Press the

OK button to

confirm.

Press the

RED PHONE button

to return to standby.

You can have the display in English, French, German, Italian, Spanish, Portuguese or Dutch. The default setting is English.

Press the

Settings

Press the

Press the display

Press the

MENU button.

is highlighted.

OK button.

DOWN button to

Language

OK button.

UP or DOWN button

to highlight the language you require.

Press the confirm.

Press the

OK button to

RED PHONE button

to return to standby.

If you accidentally set the wrong language

Press the RED PHONE button to return to standby.

Press the

MENU button again.

Press the UP and DOWN arrows until one of these words are highlighted:

– Einstellingen – Reglages – Impostazion – Ajuste – Instellingen

– Programgôes

Press

OK.

Press the

UP and DOWN arrows until one of the following words appear highlighted.

– Sprache – Langue – Lingua – Idioma

– Taal

Press

OK.

ADDITONAL FEATURES

Press the

UP and DOWN arrows until one of the following words appear highlighted.

– Deutsch – English – Français – Italiano – Espanól – Por tugues – Nederlands

Highlight

Press

ENGLISH.

OK. The display should

now be back in English.

Press the

RED PHONE

button to return to standby.

Registering a new Diverse 3000 handset with the base station

Don’t forget that your Diverse 3010 Executive handset is already registered.

Up to six handsets can be registered and operated from the Diverse 3010 Executive base station. The system allows you to make internal intercom calls between two handsets while a third is making an external call.

Each additional handset you purchase must be registered at the base station.

The example below shows how to register a Diverse 3000 Executive or 3010 Micro

REGISTERING

handset to the Diverse 3010 Executive base. For registering Diverse 3000 Classic handsets refer to the relevant user guide.

To register your Diverse 3000 handset to a base station

Press the MENU button.

Press the highlight

Press the

Press the highlight the base you wish to register to.

Press the

–

– –

button.

DOWN arrow to

Base Settings

OK button.

DOWN arrow to

MORE OPTIONS

Press the highlight

Press the

Enter the base station PIN number (original setting

Press the

shows (e.g.) 2(flashes).

You now have up to 1 minute to register the handset, during which the beeps will continue.

At the base station:

Press and hold down the PAGE button (for about 10 seconds) until you hear a tone.

The handset will display the available handset numbers e.g.

2, 3, 4, 5, 6

KEYPAD

NB. There is a small delay before

these numbers are displayed on the screen.

Select and enter one of these numbers. This is now the handset’s internal number and is registered with the base station, e.g.

DOWN arrow to

OK button.

OK button. Display

Regstr.Procedure Base

Note

Base 2

0000

stops flashing.

To de-register a handset

DEF

MNO

A de-registered handset cannot be used to make calls at this base station, e.g. to protect against unauthorised use.

INT

Press the

INT button.

SET

KEYPAD

Press the

Press the shows

SET button.

3 button.

6 button.

OK button. Display

De-Register Hset

Enter the system PIN number (original setting

0000

). Display

shows all registered handsets.

Press the

OK button.

Press the number of the handset you wish to delete.

Press the

OK button to

confirm.

REGISTERING

Using multiple base stations and handsets

It is possible to build your Diverse 3010 Executive into a much larger phone system with the addition of up to 4 base stations.

When planning to use a handset at more than one base station, it is recommended that you:

• Assign a number to each base station, from 1 to 4.

• Number each handset (1 to 6) registered at each base station.

• Register the handsets at base station 2 (and 3, and 4 if used) in the same order as used for base station 1.

• Activate the display of the base station

MULTIPLE

numbers on each handset, as shown on the next page.

Note

If you move out of range of the displayed base station, and within range of another base station, your radio link will be automatically set up (provided your handset has been registered with the new base station.)

If, however, you move out of range of the displayed base station, and within range of another base station during a call you will lose your call connection.

Note

The handset display shows you if the handset is located within range of a registered base station. If the base station flashes continuously, it means the handset is not within range of a registered base station. If the base station is not flashing, you are in range.

Using multiple base stations and handsets

When the handset has been registered at two or more base stations (see ‘To register a handset’ page 42), you can choose between three options:

You can use up to six handsets on each Diverse base station and up to four base stations with your Diverse handset.

The handset supplied with your first base station is already registered as handset 1 and your first base station is base station 1.

Note

This procedure may vary if you are linking to a Diverse 2-Line or Diverse ISDN. Please refer to the user guides for these base stations for the correct procedure.

To set the Diverse 3010 Executive to select the strongest base station signal

Once you have registered your Diverse 3010 Executive to additional base stations, you can also set it to log on to the strongest base station signal automatically.

Press the

Press the highlight

MENU button.

DOWN arrow to

Base Settings

To set your handset to fixed base selection

Press the MENU button.

Press the highlight

Press the

Press the to highlight the base that you want to be fixed.

–

Press the

–

– –

button.

DOWN arrow to

Base Settings

OK button.

UP or DOWN arrows

MORE OPTIONS

Press the

Press the highlight

Press the OK button.

OK button.

DOWN arrow to

Best Base.

You can also set it to log on to only one specific base station – this is Fixed Selection.

Press the highlight

Press the

DOWN arrow to

Select Base

OK button. A  appears next to the base station chosen as “fixed”.

Note

> Indicates that you are registered to

the base number shown.

 This indicates that this is the fixed

base station number.

MULTIPLE

To change the base station name

You can rename the preset base station names which appear on your screen. This lets your display permanently show a more meaningful name for your base station, for example,

Kitchen, Study, Office

MULTIPLE

–

– –

➜

KEYPAD

–

– –

Press the

Press the highlight

Press the

MENU button.

DOWN arrow to

Base Settings

OK button.

Scroll to highlight the base that you want to rename.

Press the

–

MORE OPTIONS

button.

Highlight

Press the

Chnge Base Name

OK button.

DELETE button until

the old name has gone.

Enter the new name.

Press the

–

MORE OPTIONS

button.

Save Entry

is highlighted. If you do not want to save the changes highlight

Cancel

Press the

OK button,

a confirmation beep is heard.

Using your Diverse

DEF

JKL

DEF

JKL

DEF

GHI

3010 Executive with a switchboard

Your Diverse 3010 Executive can be connected to compatible switchboards. If in doubt please contact your switchboard supplier.

Setting to Tone or Pulse dialling

Your Diverse 3010 Executive is preset to TONE dialling – where you hear a tone beep each time you dial a number. Tone dialling is suitable for all modern digital exchanges and switchboards. So you will only need to use this if your switchboard uses pulse dialling. If you cannot make a call with TONE dialling, you may need to switch to PULSE dialling.

To set PULSE dialling with earth recall

Press the INT button.

INT

SET

KEYPAD

Press the

Press the 3 button then press the 5 button.

Press the

Enter the current base station PIN (original setting

SET button.

OK button.

0000

Press the OK button.

Press the dialling with earth recall.

Press the

Press the to return to standby.

4 button to set pulse

OK button to confirm.

RED PHONE button

To set to TONE dialling with earth recall

Press the INT button.

INT

SET

KEYPAD

Press the

Press the the 5 button.

Press the OK button.

Enter the current base station PIN (original setting

Press the

Press the with fixed flash time.

Press the dialling with earth recall.

Press the

Press the to return to standby.

SET button.

3 button then press

0000

OK button.

3 button to set Tone

1 button to set tone

OK button to confirm.

RED PHONE button

SWITCHBOARD

GHI

To set TONE dialling with

DEF

JKL

ABC

time break recall

INT

Press the INT button.

SET

Press the

Press the the 5 button.

Press the

KEYPAD

Enter the current base station PIN (original setting

Press the

Press the 2 button to set tone dialling with time break recall.

Press the

Press the to return to standby.

SWITCHBOARD

It is possible to set TONE with adjustable TBR, however, this is not recommended for the UK network.

SET button.

3 button then press

OK button.

RED PHONE button

Note

0000

To insert an access code

This means the access code will be automatically dialled before any number stored in the Caller Display calls list.

INT

Press the

SET

Press the

Press the 4 button then press the 0 button.

Press the

KEYPAD

Enter the base station PIN (original setting

Press the

KEYPAD

Enter the access code for your switchboard (this can be up to 3 digits).

Press the

Press the to return to standby.

INT button.

SET button.

OK button.

0000

OK button.

OK button to confirm.

RED PHONE button

Note

WARNING

If Call barring is set you can only dial: 9 112 or R 112 in an emergency and not 9 999 or R 999. See page 31.

If Call barring is set you can only dial 9 112, R112 or R999 in an emergency. Not 9 999. See page 31.

• You can store RCL, ✱, and #as well as the digit keys 0-9.

• You may find it useful to enter 144 (for BT Chargecard access) as one of the access codes, together with an access pause of six seconds – see ‘Setting the access pause’ on the next page.

To set the access pause

GHI

ABC

DEF

GHI

You can change the length of an inserted pause before the dial tone commences. The standard setting is for a three second pause.

INT

SET

KEYPAD

Press the

INT button.

SET button.

Press the 4 button then press the 1 button.

Press the

OK button.

Enter the base station PIN (original setting

Press the

0000

OK button.

Enter the length of pause required by your switchboard:

1 for 1 second.

2 for 2 seconds.

3 for 3 seconds.

4 for 6 seconds.

Press the

OK button to confirm.

RED PHONE button

to return to standby.

SWITCHBOARD

General information

Guarantee

Your Diverse 3010 Executive is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the Diverse 3010 Executive, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished product.

GENERAL INFORMATION

The conditions of this guarantee are:

• The guarantee shall only apply to defects that occur within the 12 month guarantee period.

• Proof of purchase is provided.

• The equipment is returned to point

of purchase.

• This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

• This guarantee does not affect your statutory rights.

Within the 12-month guarantee period:

If you experience difficulty using the product, prior to returning your product, please read the Help section beginning on page 57, or contact the Diverse Helpline on 08457 908070 for assistance.

In the unlikely event of a defect occuring, please follow the Helpline’s instructions for replacement or repair.

Outside the 12-month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you call the Helpline on 08457 908070 and ask for details of our recommended repair agents.

Technical information

How many telephones can you have?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items that may be connected to any one telephone line. The Diverse 3010 Executive has a REN of 1. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise. A total REN of 4 is allowed. (For example: if Diverse 3010 Executive is used in conjunction with three extension telephones, each with a REN of 1, the total REN is 4.)

Only use approved power supply item code: C39 280-Z4-C174/..-C67.

Only use approved battery pack item code: V30145-K1310-X143.

Switchboard external line access code

When you connect your telephone to a switchboard, you can set the switchboard’s external line access code so that when you make an external call using the handset directory or redial list the code is automatically dialled before the number. See main user guide for details, page 54.

GENERAL INFORMATION

RTTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC).

Switchboard compatibility

Generally this telephone may be connected to switchboards which support tone signalling and timed break recall. In the event of any difficulties please consult your switchboard service provider.

Help

Your Diverse 3010 Executive has been designed to be easy to use. If you should experience a problem, please check the following points.

Emergency calls

The emergency services can be contacted in the UK by dialling 999, or 112 in any country that is a member of the European Community.

Note

If your Diverse 3010 Executive is

HELP

connected to a switchboard, you may have to dial an access number before 999 or 112 to contact the emergency services. Some switchboards cannot dial out during a power failure.

N.B.: 9 999 cannot be dialled from behind a switchboard when call barring has been set.

Battery performance

Note

Fully charged batteries do not indicate full power when put into a handset

When you replace handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.

Replacing handset batteries

After a time, you may find that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing.

Note

Use only AA size, approved rechargeable batteries in the handset. Any other types may cause irreparable damage. Never

use conventional alkaline batteries.

For a list of approved batteries, see page 5. Batteries are available from the Diverse Helpline on 08457 908070 or your local BT shop.

Do not immerse batteries in water or throw them into fire, or dispose of them with ordinary domestic refuse. To charge the batteries place the handset on its base station.

BT accepts no responsibility for damage caused to your Diverse 3010 Executive handset by the use of non-approved batteries.

No display appears

Is the handset switched on? The battery may be flat or dead. Recharge or replace the battery.

No dial tone

Is the telephone line cord plugged into the phone socket and the base station?

If other handsets are registered on the base, the outside line may already be in use. Wait until the call is finished and try again.

The handset display shows the words

Search base

or you cannot

link up with the base station

Is the handset registered with the base station? To register the handset, see page 42. Is the power cable connected at the base and the power switched on at the wall socket?

If you press the PHONE button whilst the base station is flashing, you will hear four short beeps from the handset.

The base station or handset does not ring

The ringer volume may be set too low, or switched off at the base station. To adjust the ringer volume at the handset or base station, see pages 33-34 or 35 respectively. Is the telephone line cord connected correctly? See pages 6 and 9.

Can’t get through, even though a dialling tone can be heard

You may be set to the wrong signalling method. To change between TONE and PULSE dialling, see ‘Using your Diverse 3010 Executive with a switchboard’, page 47.

Handset beeps

Are the handset batteries low? You will hear a beep every 30 seconds.

If the handset display is flashing?

You will hear four short beeps when you press the PHONE button. Check you are still in range of your base station.

Buzzing noise on my Radio/TV/Answering Machine/PC

Diverse is too close and is causing interference. Move it further away.

HELP

Note

If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, and then ON again, it will find the base station within a few seconds.

When connected to a switchboard

You can’t get a connection or you get the wrong connection after speed dialling

Check you have selected the correct dialling mode. See page 47.

Have you entered a pause after the access code? See page 49.

Note

If you are still experiencing difficulty, please call the Diverse Helpline on

08457 908070.

HELP

Index

Adaptor 6

Additional features 33-41 Approval 54 At a glance 1 Autotalk 11, 34

Base station

change name 46 change PIN 27 fixed base selection 45 melody 35 music on hold on/off 35 reset 38 ringer volume 35 set strongest signal 45

Batteries

approved 5 charging 7 installing 7 low warning 8 performance 7, 51 replacing 7, 51

Beeps 33

Belt Clip 7

Building up a phone system 4

Call

end 11 handsfree 12 hold 14 internal 14 make 11 receive 11 redial 13 secrecy 12 transfer 15

Call allocation 39

change 39 group ringing 39 ring priority 39 set 39

Call barring 31-32

Call enabling 31-32

Call timer 11

Call waiting 15, 22-26

Caller display 11, 22-26

Calls list

copy 25 delete a number 25 delete whole calls list 26 dial 24 enter 24 set 24 view 23

Cleaning 5

Copy

directory entry from one handset to another 18 directory from one handset

to another 19

number from calls list to

directory 25

redial number to the directory 21

Delete

additional emergency numbers 30 all names and number in the directory 20 entry in the directory 19 number in calls list 25 redial number 13 whole calls list 26

INDEX

De-register handset 43

BT DIVERSE 3010 EXECUTIVE User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual