BT Diverse 3010 User Manual

Diverse 3010 Micro

User Guide

Digital Cordless Telephone

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks

and private switchboards in the United Kingdom.

*YOU MUST SUBSCRIBE TO A CALLER DISPLAY

AND CALL WAITING SERVICE BEFORE

YOUR DIVERSE 3010 MICRO

WILL DISPLAY CALLER

INFORMATION

Please open this page for a ‘Further at a glance’ guide to your Diverse 3010 Micro.

At a glance

Display

Directory

Enables speed dialling of numbers stored in the memory.

Option buttons

Lets you select from the menu options on

the display.

Headset port

When used with the

Diverse 3010 Micro

headset this allows you

total mobility.

Power

Press and hold down to

switch off the handset.

Press and hold down

again to switch back on.

Keypad

Green phone

For making and answering calls

Key lock

Lets you lock (and unlock) the keypad to prevent accidentally pressing buttons.

Recall

For use with

switchboards and BT

Select Services.

Also, press and hold

down to enter a Pause

in a stored number

Red phone

Press to end a call.

Menu button

For entering menu lists.

PQRS

JKLGHI

MNO

WXYZ

TUV

DEF

ABC

If anything is missing. please contact your place of purchase immediately.

Diverse 3010 Micro base station.

Diverse 3010 Micro handset.

Battery compartment cover.

Power adaptor.

Belt Clip

1 x Diverse 3010 Micro headset

1 x rechargeable Nickel Metal Hydride (NiMH) battery pack

Telephone line cord

For your records

Date of purchase:

Place of purchase:

Serial number:

Purchase price:

For warranty purposes, proof of purchase is required, so please keep your receipt.

See pages 29-30 for more information about your handset PIN.

Base Station PIN Number:

Handset PIN Number:

Unpacking your Diverse 3010 Micro

Please open this page for an ‘At a glance’ guide to your Diverse 3010 Micro.

Handset display symbols

The following symbols can appear in the display.

Up/Down.

Left/Right.

Mailbox function. e.g. new entry in the caller list.

Delete character.

Range Indicator.

Sets up different menu options. Internal dialling. Redialling number. Confirmation. End function.

Return to previous menu.

More options.

INT

SET

GO BACK

Base station

Aerial

Base page button

Contact points

➜

–

Quick guide

Information for the handset settings.

Function Key combination Activate/deactivate

the handset Hold down for 1 second Activate/deactivate

keypad protection Hold down for 1 second Answer a call Make an external call Redial a number or Save a number in the New Entry Name

directory Dial a number from the

directory First letter or Dial a number from the call list or Adjust the handset Settings Sound Settings

volume Handset Volume Secrecy Microphone off; Microphone on Make an internal call e.g. Call all handsets Transfer call (connect) e.g. Internal enquiry call e.g. ; e.g. terminate enquiry call Set the date Set the date Set the time Set the time

OKOK

WXYZ

SETINT

OKOK

TUV

SETINT

ABC

INT

ABC

INT

CALL ALLINT

DEF

INT

OKOK

➞➞

–

In this guide

At a glance 1 Introducing the

Diverse 3010 Micro 4

Building up a phone system 4

Setting up 5

Warning 5 Approved rechargeable batteries 5 General cleaning 5

Using your Diverse 3010 Micro 10

Switching on/off and locking

the keypad 10 Making and receiving calls 11 Using your headset 12 Secrecy 13 Paging and making calls

between handsets 14 Using the Directory to store

and dial numbers 17 Entering names and numbers 17 Using the redial memory 23

Using Caller Display and Call Waiting 24

BT’s Caller Display and Call Waiting 24 Information displayed via

other UK networks 25

Telephone Security 29

Base Station and Handset PIN 29 Emergency numbers 32 Call barring and Call enabling 33

Additional features 36

Handset settings quick guide 36 Quick reference handset display 37 Base station settings 38 Open listening at the handset 39 Using the Room Monitor 40 Call allocation 43

Registering a new Diverse 3000 Micro handset with the base station 47

Using multiple base stations and handsets 49

Using your Diverse 3010 Micro with a switchboard 52

Setting to Tone or Pulse dialling 52

Maintenance 55

Service 55 If you have to return your

Diverse 3010 Micro 55

Help 56

When connected to a switchboard 58

Technical information 59 Index 60

Hints and tips boxes

In this user guide, we’ve included helpful tips and important notes. They are shown in boxes like this.

Introducing the Diverse 3010 Micro

Please read the instructions carefully before use and retain this user guide for future reference.

This guide covers the basic features of the Diverse 3010 Micro.

Building up a phone system

You can add further handsets to build up an easy-to-use cordless telephone system. Up to 6 separate handsets (8 with Diverse 2-line and Diverse ISDN) can be used with each Diverse base station; and each handset can itself work from 4 base stations.

Note

As this product is rechargeable, it is normal that a certain amount of heat will be produced in its day-to-day operation. Whilst this is entirely safe we would advise against placing this product on antique, veneered or wooden surfaces as damage may occur.

INTRODUCTION

Setting up

Warning

1 For the handset use only approved

Nickel Metal Hydride (NiMH) rechargeable battery pack. Replacement battery packs are available from the

Diverse Helpline 08457 908070.

2 Do not try to use any power supply

except the one provided, otherwise you may permanently damage your Diverse 3010 Micro. It will also result in non-compliance with EN41003:1993, and will invalidate the approval given to this apparatus.

3 There is a slight chance that your phone

could be damaged by an electrical storm. We recommend that you unplug your Diverse from the mains power and telephone line socket during storms.

4 If you wear a hearing aid, please note

that the Diverse 3010 Micro works by sending radio signals between the base station and handset. These signals can interfere with hearing aids, causing a humming noise.

5 Diverse 3010 Micro can interfere with

other electrical equipment such as answering machines, TV and radio sets, clock radio/alarms and computers if placed too close. You are recommended to place your Diverse 3010 Micro at least one metre away from such appliances to avoid any risk of interference.

6 Working range is dependant on local

environment ie buildings, trees etc. It is possible that the Diverse’s 3010 Micro range may be affected by being near bodies of water such as ponds, lakes, the sea.

7 We advise that this product should not

be used near emergency intensive care medical equipment and should not be used by individuals with pacemakers.

8 Do not submerge any part of the phone,

base station or batteries in water or use in a damp environment, such as a bathroom.

9 Do not expose to fire. 10 The handset may not be operated in

rooms with explosive hazards.

11 Make sure you connect the power and

telephone lines to the correct sockets in the base station.

12 Do not dispose of used batteries in the

normal household rubbish.

General cleaning

Simply clean the handset and base station with a damp (not wet) cloth or antistatic wipe. Never use a dry cloth as this may cause a static shock. Never spray cleaning fluid directly onto the telephone.

WARNING

Never use ordinary (non-rechargeable) batteries. Only use the (rechargeable) V30145-K1310-X143 battery pack supplied.

SETTING UP

Follow these steps to get your Diverse 3010 Micro ready for use

Note

Plan where you will put your Diverse 3010 Micro. It should be within two metres of a power socket and the phone socket.

Note

Your handset is already “registered” to the

Diverse 3010 Micro base station.

1 Connect the power cable

Plug the power cable into the power socket on the underside of your Diverse 3010 Micro. The power cable connector is coloured red. Please take care that the telephone cord and power cable plugs are connected to the correct socket as incorrect placement could damage the base station.

Red socket

Note

Ensure that the telephone line cord and the power supply are plugged into the correct socket.

Note

Use only the power adaptor C39 280-Z4-C174/..–C67 with your Diverse 3010 Micro.

2 Plug the 3 pin adaptor

into a mains power socket and switch on

SETTING UP

3 Install the rechargeable

battery pack in the handset

The handset uses a rechargeable Nickel Metal Hydride (NiMH) battery pack, which is supplied. You must only use approved batteries. To install it, insert the battery pack as indicated on the label inside the battery compartment and slide the battery compartment cover shut. The battery compartment cover may be found in the packaging with the batteries.

To fit the battery into the handset.

1. Remove the belt clip from the back

of the handset.

2. Slide the battery cover off in a downward movement.

3. Plug in the battery connector.

4. Insert the battery pack ensuring

that the wires are stored beneath the battery pack.

Slide the battery cover back on.

Tab

Slot

4 Fit the handset belt clip

Fit the belt clip onto the back of the handset.

5 Charge the handset

batteries for at least 16 hours

When charging for the first time, we recommend that you let the batteries charge

for the full 16 hours.

Battery display when inserting

or replacing a battery pack

When you replace the handset battery pack with one that has been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the battery register full again. From then on the display will be correct.

SETTING UP

Place the handset on the base. When charging, the battery level symbol shown on the display flashes.

Battery performance

After charging your Diverse 3010 Micro for the first time, subsequent charging time for the handset batteries is approximately 4-5 hours. The battery pack and case may become warm during charging. This is normal and not dangerous.

Note

Under ideal conditions, the handset battery should give about 15 hours talktime or 200 hours standby on a single charge. However, new NiMH batteries do not reach their full capacity until they have been in normal use for several days.

Please note that the lifespan of NiMH rechargeable batteries depends on how heavily they are used. However, over time, their capacity to recharge will begin to diminish and they will eventually need replacing.

Battery low warning

An LCD on the handset display shows the current state of the charge. When the battery is almost flat a beep sounds and the display shows the empty battery symbol. Displays showing the various states of charge are shown below:

Batteries fully charged

Batteries at 66%

Batteries at 33%

Batteries empty

If e.g Base 1, flashes continuously

It means the handset is either out of range or is not registered with the base station. To register, follow the steps on page 46. All additional handsets you purchase will need to be individually registered with the base station before they will work with the Diverse 3010 Micro.

The base number may also flash after a power failure. Provided the handset has been registered with the base, the base number will stop flashing after a while indicating the handset has automatically re-registered to the base station. If it continues to flash, re-register the handset to the base station.

SETTING UP

Note

If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will

find the base station within a few seconds.

WARNING

It is recommended that the telephone line cord is not connected until the handset is fully charged. This will prevent the risk of the phone being answered prior to the batteries being fully charged and therefore not achieving their optimum capacity.

Dark blue socket

6 Connect the telephone line

cord to the Diverse 3010 Micro base station

Ensure that this is fitted correctly into the right socket.

7 Plug your Diverse 3010

Micro into the phone socket

If you do not have a modern phone socket, call Freefone 0800 800 150 and ask for a BT engineer to come and fit the correct socket. This is a chargeable service.

SETTING UP

To switch on

Press and hold down the RED PHONE button for about a

second. The display comes on.

To lock the keypad

This prevents you accidentally operating the handset’s keypad when carrying it around. You can receive calls, but cannot make calls.

Press and hold down the button.

Using your Diverse 3010 Micro

Your Diverse 3010 Micro offers a menu driven display. You enter menu lists by pressing the MENU button. The OPTION buttons below the screen allow you to select options within each menu and make adjustments to their settings.

Note

You can quit any menu at any time by pressing the RED PHONE button .

To go back one step, press the GO BACK

button .

–

Display

Option buttons

Talk

End Call Menu button Directory

(Power)

Switching on/off and locking the keypad

USING

To unlock the keypad

Press and hold the button. You can now use the keypad again.

The number is dialled.

Press the GREEN PHONE button.

You hear the dial tone. Key the number you want.

To switch off

Press and hold the RED PHONE button for about a second until the display goes blank.

Note

The handset can only be switched off when in idle state (ie. not during a call or displaying a menu).

To make a call

Key the number you want. Use the CLEAR CHARACTER button on the display to correct any number you press by mistake.

Press the GREEN PHONE button.

To end a call

Press the RED PHONE button.

Simply replace the handset on the base station or charger.

Making and receiving calls

USING

To receive an external call

Press the GREEN PHONE button.

Lift the handset off the base station or charger.

➜

Caller display/Call Waiting

The Diverse 3010 Micro can let you know who’s calling before you answer the telephone.

With BT’s Caller Display and Call Waiting service, your Diverse base station receives caller information which is transmitted over the BT network, for more information see pages 23-27.

Call timer

Your Diverse 3010 Micro automatically times the duration of all outgoing external calls. The handset display shows the call duration both during your call and for a few seconds after it is completed.

Note

Only use the Diverse 3010 Micro headset supplied.

WARNING

Cover includes small parts – possible choking hazard for small children.

Using your headset

For ‘handsfree

’ operation of your Diverse 3010 Micro you can attach the headset supplied.

To connect your headset

Remove the small cover on the top left-handside of your phone and plug the headset into the socket.

USING

Note

The default setting is for an immediate connection to callers when lifting the handset from the base station or charger. This is called Auto Talk. It can be deactivated so that you always have to press the GREEN PHONE button to answer a call. See page 37.

Secrecy

You can switch off the handset microphone so that your caller cannot hear you while you talk to someone else in the room.

When ready, you can switch the microphone back on.

During a call:

Press the INT button to switch the microphone off. Your caller will hear a melody. Display shows

Extern

(flashing) and

Intern

Press the R button to speak to your caller again.

INT

Note

Secrecy is not available for internal calls.

To redial one of the last five numbers

The last five numbers dialled are saved.

Press the REDIAL button. Press the DOWN button to

highlight the number you want.

Press the GREEN PHONE button to dial.

To redial the last number

Press REDIAL. The last number dialled is shown.

Press the GREEN PHONE button. The number is automatically dialled.

Note

If the redial number is in your directory the name is displayed instead of the number.

USING

To delete a redial number

Press the REDIAL button. Press the DOWN button to

highlight the number you want.

Press the MORE OPTIONS button.

Press the DOWN button to highlight Delete Entry.

Press the OK button to confirm.

Press the RED PHONE button to return to standby.

Paging and making calls between handsets

If you have multiple handsets registered with the base, the Diverse 3010 Micro enables two handsets to talk to each other on an internal ‘intercom’ call, while a third handset can be on an external call.

To find a handset’s extension number

Press the INT button. The handset’s extension

number is displayed ie.

Intern3

INT

USING

–

To make an internal intercom call

Press the INT button. Your handset internal number is displayed.

Press the internal handset number you wish to call e.g. 2 or press the CALL ALL button to call all handsets.

If calling all handsets, you can talk to the first handset that answers.

Press the RED PHONE button to end the call.

ABC

INT

CALL ALL

To page a handset from the base station

To locate handsets that are away from the base station.

Press the PAGING button on the base. All handsets registered with the base will ring for 30 seconds.

To stop paging press the PAGING button again.

To receive a paged call

The display shows:

Pick up the handset from the base.

Press the GREEN PHONE button.

USING

Paging Call

SILENT

To put an outside call on hold while you make an internal call

Press the INT button. Your handset internal number is displayed e.g.

Press the number of the internal handset number you wish to call e.g. 2 or press the CALL ALL button to call all handsets.

If calling all handsets, you can talk to the first handset that answers.

To return to your external caller press the RECALL button.

The internal number you called will hear internal busy tone and will need to press the RED PHONE button to end the connection.

ABC

CALL ALL

INT

To transfer an external call between handsets

If you are in conversation with an outside caller and want to transfer the call to another handset.

Press the INT button. Press the number of the

internal handset you wish to call e.g. 2.

When the call is answered, press the RED PHONE button or replace your handset on the base station.

INT

ABC

To accept call waiting on an internal call

If two people are on an internal call and an external call comes in you will hear a short beep and

Extern

flashes on the

display. Press the ACCEPT button.

The internal call is disconnected and you are connected to the external caller.

USING

Quick call transfer

After dialling the other handset, you can immediately press the RED PHONE button, or replace the handset on the base and the call will be transferred straight through. If the other handset is already engaged, or does not answer the call within 30 seconds,

the call will be returned to your handset.

Using the Directory to store and dial numbers

Your Diverse 3010 Micro has a Directory which stores up to 100 names and numbers in the memory (the longer the name, the more memory will be used).

You can use the Phone Book to look up names and numbers and dial directly.

To add a name and number to the Directory

Press the DIRECTORY button. Display shows if the phone book is empty, otherwise the names are in alphabetical order.

Press the MORE OPTIONS button.

———

Press the DOWN button to highlight

New Entry

. Press the OK button. Enter the name: (see Entering

names and numbers opposite). Press the DOWN button to

move the cursor to the next line.

Enter the number. Press the MORE OPTIONS

button. Press the DOWN button to

highlight

Save Entry

Press the OK button to confirm.

KEYPAD

Entering names and numbers

There are three lines in your display for entering information. 1st line for the name (maximum 16 characters) 2nd and 3rd line for the number (maximum 32 characters).

Controlling the cursor

LEFT/RIGHT arrows are used to move the cursor to the right or left or to the end of the line.

USING

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+ 46 hidden pages