This equipment is not designed for making emergency telephone calls when the power
fails. Alternative arrangements should be made for access to emergency services.
This product is intended for registration to any base in the BT Diverse 3000 range. It may also be
registered to other GAP compatible bases, with possible limited availability of some features.
Please open this page for an ‘at a glance’
guide to your Diverse 3000 Executive Handset
& Charger
Please open this page for a ‘further at a glance’
guide to your Diverse 3000 Executive Handset
& Charger
At a glance
Display
Red phone
Press to end a call.
Power
Press and hold
down to switch off
the handset.
Press and hold
down again to
switch back on.
Directory
Enables speed dialling
of numbers stored in
the memory.
Recall
For use with
switchboards and BT
Select Services.
Also, press and hold
down to enter a pause
in a stored number.
Option buttons
Lets you select from
the menu options
on the display.
Menu button
For entering menu
lists.
Green phone
For making and
answering calls.
Handsfree
To hold a
conversation over
the loudspeaker.
0
Keypad
Key lock
Lets you lock
(and unlock) the keypad
to prevent accidentally
pressing buttons.
1
Handset display
➜
The following symbols can appear in the display.
Up/Down.
Left/Right.
Mailbox function.
e.g. new entry in
the caller list.
SET
INT
OK
Sets up different menu
options.
Internal dialling.
Redialling number.
Confirmation.
Delete character.
Range Indicator.
Charger
Contact points
GO BACK
–
–
–
–
-
–
–
End function.
Return to previous menu.
–
–
More options.
Charger (back view)
Power socker
2
2
ABC
3
DEF
R
2
ABC
Quick Guide
Information for the handset settings
FunctionKey combination
Activate/deactivate
the handsetHold down for 1 second
Activate/deactivate
keypad protectionHold down for 1 second
Answer a call
Make an external call
#
Redial a numberand
Save a number in theNew Entr y Name
directory
➞➞
-
–
-
–
–
–
–
-
–
-
–
–
–
OK
–
OK
Dial a number from the
directoryFirst letter or
Dial a number from the
call listand or
Adjust the handsetSettings Sound Settings
volumeHandset Volume
SecrecyMicrophone off; Microphone on
Make an internal calle.g.
Transfer calle.g.
Call all handsets
3
INT
INT
INT
CALL ALLINT
SETINT
OKOK
OKOK
In this guide
At a glance1
Introduction5
Unpacking your Diverse 3000
Executive handset and charger5
Safety instructions6
Setting up8
Registering a new Diverse
3000 Executive handset
with the base station10
Using your
Diverse 3000
Executive Handset13
Switching on/off and
locking the keypad13
Making and receiving
calls14
Caller display/Call waiting14
Call timer15
Handsfree talking15
Secrecy16
Paging and making calls
between handsets17
Using the directory to
store and dial numbers19
Entering names and
numbers20
Using the redial memory25
Using Caller Display
and Call Waiting26
Telephone security32
Handset PIN32
Emergency numbers35
Call barring and
Call enabling36
Additional features39
Handset settings
quick guide39
Quick reference handset
display40
Open listening at the
handset41
Using the room monitor41
Call allocation45
General information48
Guarantee48
If you have to return your
Diverse 3000 Executive
Handset and Charger48
Help50
Wall mounting53
Index54
Hints and tips boxes
In this user guide, we’ve included
helpful tips and useful notes. They
are shown in a white box like this.
4
Introduction
Your Diverse 3000 Executive handset and charger has been designed
for ease of use and made to the high standards set by BT.
Your Diverse 3000 Executive handset and charger can be used with
any product in the Diverse range, (apart from the Diverse 1000).
Please refer to your main user guide for a complete list of product
features.
Unpacking your Diverse 3000
Executive handset and charger
If anything is missing, please
contact your place of purchase
immediately.
Diverse 3000
Executive handset
Charger
2 x AA rechargeable
batteries
Power adaptor
Battery
compartment cover
Belt Clip
Screws and
wall plugs
For your records
Date of purchase:
Place of purchase:
Serial number: On underside of unit.
Purchase price:
For guarantee purposes, proof of
purchase is required, so please
keep your receipt.
My additional handset PIN is
5
Safety instructions
General
For the handset use only approved
nickel-cadmium (NiCad) or
nickel-metal hydride (NiMH)
rechargeable batteries. Never use
other batteries or conventional
alkaline batteries. They could lead
to a short circuit or destroy the
battery casing. Recommended
batteries should have a power
rating of at least 600mAh 1.2V.
Batteries are available from the
Diverse Helpline
Only use the power supply
included with the product. Using
an unauthorised power supply will
invalidate your warranty and may
damage the telephone. The item
number for the mains power
supply is C39 280-Z4-C174/..-C67.
If Keyguard is active, it is still
possible to make emergency calls
999 and 112.
to
Do not open the handset or base
station. This could expose you to
high voltages or other risks.
Contact the helpline for all repairs.
Radio signals transmitted between
the handset and base may cause
interference to hearing aids.
This product should not be used
near emergency/intensive care
08457 908070.
medical equipment and should
not be used by people with
pacemakers.
Never dispose of batteries in a fire.
There is a serious risk of explosion
and/or the release of highly toxic
chemicals.
Cleaning
Simply clean the handset and base
station with a damp (not wet)
cloth, or an antistatic wipe. Never
use household polish as this will
damage the product. Never use a
dry cloth as this may cause a static
shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when
the batteries are being recharged.
This is normal. However, we
recommend that you do not place
the product on antique/veneered
wood to avoid damage.
Do not stand your product on
carpets or other surfaces which
generate fibres, or place it in
locations preventing free flow of
air over it’s surfaces.
Do not submerge any part of your
product in water and do not use it
in damp or humid conditions, such
as in bathrooms.
6
Do not expose your product to
fire, explosive or other hazardous
conditions.
There is a slight chance that your
phone could be damaged by an
electrical storm. We recommend
that you unplug the power and
telephone line cord for the duration
of the storm.
Approved rechargeable batteries
Nickel-Cadmium (NiCd)
Sanyo N-3U (700 mAh)
GP GP60AAKC (600 mAh)
Varta 751RS (700 mAh)
Mobile Power 700 (700 mAh)
Panasonic 600 DT (600 mAh)
Nickel-Metal Hydride (Ni-MH)
Sanyo H-3 U (1500 mAh)
GP GP130 AA HC (1300 mAh)
GP GP150 AA HC (1500 mAh)
Varta VH 1101 or
Phone Power (1000 mAh)
Panasonic HHR-110 AA (1100 mAh)
Friwo NiMH (1400 mAh)
Toshiba TH-1200 AARE (1200 mAh)
7
Setting up
Follow these steps to get your
Diverse 3000 Executive Handset
and Charger ready for use.
Install the rechargeable
1
batteries in the handset
Slide battery cover down and lift
off. Install as shown in diagram
above.
2 Connect the power cable
Plug the power cable into the
power socket on the underside
of your Diverse 3000 Executive
Charger.
To wall mount your Diverse 3000
Executive Charger, see page 53.
Plug the 3-pin adaptor
3 into a mains power socket
and switch on
Charge the handset
4
batteries
When charging for the first
time, we recommend that
you let the batteries charge
for the full 16 hours before
making and receiving calls.
8
Note
Battery display when inserting
or replacing a battery
When you replace the handset
batteries with ones that have been
fully charged, the battery indicator
will not show full until the next
charge cycle has been completed.
Charge the handset until the
batteries register full again. From
then on the display will be correct.
Place the handset on the charger.
When charging the battery level
symbol shown on the display
flashes.
Note
Under ideal conditions, the handset
batteries should give about 10 hours
talktime or 100 hours standby on a
single charge. However, new NiCad
batteries do not reach their full
capacity until they have been in
normal use for several days.
Please note that the lifespan of
NiCad rechargeable batteries
depends on how heavily they are
used. However, over time, their
capacity to recharge will begin to
diminish and they will eventually
need replacing.
Battery performance
After charging your Diverse 3000
Executive handset for the first time,
subsequent charging time for the
handset batteries is approximately
4-5 hours. Batteries and case may
become warm during charging.
This is normal and not dangerous.
9
Battery low warning
An LCD on the handset display
shows the current state of the charge.
When the batteries are almost flat a
beep sounds and the display shows
the empty battery symbol. Displays
showing the various states of charge
are shown below:
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty
Registering a new Diverse
3000 Executive handset with
the base station
It is essential that you register
your handset with your Diverse
base station for it to work. The
following are basic instructions
on how to do this, but these may
differ if you have a Diverse 2-Line
or Diverse ISDN.
If your base station is anything
other than Diverse 3000 series,
please refer to your base station
user guide for registering
instructions.
This and each further additional
handset you purchase must be
registered at the base station in
order to work.
Up to six handsets (up to 8 on
Diverse 2-Line and Diverse ISDN)
can be registered and operated
from the base station, allowing
you to make and transfer internal
calls between handsets as well as
make and receive external calls.
The instructions in this section
are for registering an Executive
Handset with one base station.
If you have a system with more
than one base station, please
follow the procedure in the section
‘Operating with additional base
stations’
in your main Diverse
base station user guide.
If you are using this product with a
Diverse 3010 Classic/ Executive
or a Diverse 3016, it comes
supplied with a handset which is
automatically registered as
handset number one.
Note
If you go out of range of a base
station for a long time while your
handset is switched ON, it may take
more than 20 minutes to ‘find’ the
base station again when you come
back within range. However, by
simply switching the handset OFF
for a moment, then ON again,
it will find the base station within
a few seconds.
To register your new
5
handset to the base station
At the handset:
Press the MENU button.
OK
Press the
to highlight
Settings
Press the
Press the
DOWN arrow
Base
.
OK button.
DOWN arrow
to highlight the base
you wish to register to.
-
–
-
Press the
–
–
–
–
OPTIONS button.
Press the
to highlight
MORE
DOWN arrow
Register.
10
3
DEF
6
MNO
Press the OK button.
OK
KEYPAD
Enter the base station
PIN number (original
0000).
setting
OK
Press the
OK button.
Display shows
Regstr.Procedure
(e.g.) 2 (flashes).
Base
Note
You now have up to 1 minute to
register the handset.
At the base station:
Press and hold down the
PAGE button (for about
10 seconds) until you
hear a tone.
After a short time, the
handset will display the
available handset
numbers e.g.
2, 3,4, 5,6.
Select and enter one of
these numbers. This is
now the handset’s
internal number and is
registered with the base
station, e.g.
Base 2 stops
flashing.
6 To de-register a handset
A de-registered handset
cannot be used to make
calls at this base station.
INT
SET
OK
Press the
Press the
Press the
Press the
Press the
INT button.
SET button.
3 button.
6 button.
OK button.
Display shows
De-Register Hset.
KEYPAD
Enter the system PIN
number (original setting
0000). Display shows
all registered handsets.
OK
Press the OK button to
confirm.
Press the number of the
handset you wish to
de-register.
OK
Press the
OK button to
confirm.
Press the
RED PHONE
button to return to
standby.
Note
You can register your Diverse
3000 Executive handset at up to
4 different base stations.
11
7 Fitting the belt clip
Fit the belt clip onto the back of
the handset.
Remove the protective film from
the display.
Helpline
If you experience any difficulty,
please call the Diverse Helpline on
08457 908070.
12
Using your Diverse 3000
–
–
#
#
Executive Handset
Switching on/off and locking
Display
the keypad
Option buttons
Power
End Call Directory Handsfree
(Red phone)
Menu button
Tal k
(Green phone)
Your Diverse 3000 Executive
offers a menu driven display. You
enter menu lists by pressing the
MENU button. The OPTION
buttons below the screen allow
you to select options within each
menu and make adjustments to
their settings.
Note
You can quit any menu at any
time by pressing the
button .To go back one step,
press the button.
RED PHONE
To switch on/off
Press and hold down
RED PHONE button
the
for about a second.
Note
The handset is already set to ‘on’.
To lock the keypad
This prevents you
accidentally operating
the handset’s keypad
when carr ying it around.
You can receive calls,
but cannot make calls.
Press and hold down the
button.
13
#
To unlock the keypad
#
To end a call
Press and hold the
button. You can now use
the keypad again.
Note
The handset can only be switched
off when in idle state (ie. not during
a call or displaying a menu).
Making and receiving calls
To make an external call
KEYPAD
Key the number you
➜
want. Use the
CHARACTER button to
DELETE
correct any number you
press by mistake.
Press the
GREEN PHONE
button. The number is
dialled.
Or
Press the GREEN PHONE
button. You hear the dial
tone.
KEYPAD
Key the number you
want.
Press the RED PHONE
button.
To receive an external call
Press the GREEN PHONE
button.
Or
Lift the handset off the
base station or charger.
Note
When the phone rings the
HANDSFREE button will flash.
Caller Display /Call Waiting
The Diverse 3000 Executive can
let you know who’s calling before
you answer the telephone.
With BT’s Caller Display and Call
Waiting services, your Diverse
3000 base station receives caller
information which is transmitted
over the BT network, for more
information see page 26.
14
Call timer
Handset Vol.: 2
To hold a handsfree call:
Your Diverse 3000 Executive
automatically times the duration
of all outgoing external calls.
The handset display shows the
call duration both during your call
and for a few seconds after it is
completed.
Note
The default setting is for an
immediate connection to callers
when lifting the handset from the
base station or charger. This is
called Auto Talk. It can be
deactivated so that you always have
to press the
to answer a call. See page 40.
GREEN PHONE button
Handsfree talking
Using your phone handsfree
You can make and receive calls
without lifting the handset by
pressing the
HANDSFREE
button.
This lets you keep your hands
free, for example to take notes. It
also enables others in the room to
hear and join in the call.
The loudspeaker is built into the
handset allowing you to hold a
handsfree conversation anywhere
within range of the base station
and when the handset is placed
on the base station.
To make a call
Press the HANDSFREE
button.
By pressing the
HANDSFREE button
again you can adjust the
volume with the
LEFT arrows.
KEYPAD
Key the number you want.
Press the
button if you want to
speak to your caller
privately.
Press the
button to end the call.
To answer a call in
handsfree mode
Press HANDSFREE when
the phone rings.
RIGHT/
GREEN PHONE
RED PHONE
15
Secrecy
R
You can switch off the handset
microphone so that your caller
cannot hear you while you talk to
someone else in the room.
When ready, you can switch the
microphone back on.
During a call
INT
Press the INT button to
switch the microphone
off. Your caller will hear
a melody. Display shows
Extern (flashing) and
Intern.
Press the
R button to
speak to your caller
again.
Note
Secrecy is not available for
internal calls.
To redial one of the last five
numbers
The last five numbers
dialled are saved.
Press the
Press the
REDIAL button.
DOWN button
to highlight the number
you want to redial.
Press the
GREEN PHONE
button to dial.
To redial the last number
Press the REDIAL button.
Press the
GREEN PHONE
button. The number is
automatically dialled.
Note
If the redial number is in your
directory the name is displayed
instead of the number.
16
To delete a redial number
2
ABC
Pag i ng Ca l l
To make an internal
intercom call
Press the REDIAL button.
Press the
DOWN button
to highlight the number
you want to delete.
-
–
-
Press the
–
–
–
–
OPTIONS button.
Press the
MORE
DOWN button
to highlight
.
Entry
OK
Press the
OK button to
confirm.
Press the
RED PHONE
button twice to return to
standby.
Paging and making calls
between handsets
If you have multiple handsets
registered with the base, the
Diverse 3000 Executive enables
two handsets to talk to each other
on an internal ‘intercom’ call,
while a third handset can be on
an external call.
To find a handset’s
extension number
INT
Press the INT button.
The handset’s extension
number is displayed ie.
17
Intern 3.
Delete
Press the INT button.
INT
Your handset internal
number is displayed.
Press the internal handset
number you wish to call
2 or press the
CALL ALL
e.g.
CALL ALL button to call
all handsets.
If calling all handsets,
you can talk to the first
handset that answers.
Press the
button to end the call.
To receive a paged call
The display shows:
Pick up the handset
from the base.
Or
Press the GREEN PHONE
button.
RED PHONE
To put an outside call on
R
hold while you make an
internal call
INT
Press the INT button.
KEYPAD
Press the extension
number you wish to
contact.
To go back to your caller
RECALL.
press
The internal number you
called will hear internal
busy tone and will need
to press the
button to end the
connection.
RED PHONE
To transfer an external call
between handsets
If you are in
conversation with an
outside caller and want
to transfer the call to
another handset.
INT
Press the
INT button.
Press the extension
number you want.
When the call in
answered, press the
RED PHONE button, or
replace your handset on
the base station.
Note
Quick call transfer
After dialling the other handset,
you can immediately press the
RED PHONE button, or replace the
handset on the base and the call
will be transferred straight through.
If the other handset is already
engaged, or does not answer the
call within 30 seconds, the call will
be returned to your handset.
To accept call waiting on an
internal call
If two people are on an
internal call and an
external call comes in
you will hear a short
beep and
Extern
flashes on the display.
ACCEPT
Press the
ACCEPT button.
The internal call is
disconnected and you
are connected to the
external caller.
18
Using the Directory to store
and dial numbers
To add a name and number
to the directory
Your Diverse 3000 Executive has
a Directory which stores up to
100 names and numbers in the
memory (the longer the name,
the more memory will be used).
You can use the Phone Book to
look up names and numbers and
dial directly.
-
–
-
–
–
–
OK
KEYPAD
KEYPAD
-
–
-
–
–
–
OK
Press the DIRECTORY
button. Display shows
if the phone book
———
is empty, otherwise the
names in alphabetical
order.
–
Press the
OPTIONS button.
Press the
to highlight
Press the
MORE
DOWN button
New Entry.
OK button.
Enter the name: (see
Entering names and
‘
numbers’
Press the
on page 20).
DOWN button
to move the cursor to
the next line.
Enter the number.
Press the
–
OPTIONS button.
MORE
Save Entry is
highlighted.
Press the OK button to
confirm.
19
Entering names and numbers
There are three lines in your
display for entering information.
1st line for the name (maximum
16 characters) 2nd and 3rd line
for the number (maximum 32
characters).
Controlling the cursor
LEFT/RIGHT arrows are
used to move the cursor
to the right or left or to
the end of the line.
DOWN arrow is used
The
to move the from the
“name” line to the
“number” line.
UP arrow moves you
The
back up to the name line.
The “first letter” of the
name is written
automatically in upper
case, the letters
immediately afterwards
are written in lower case.
Letters are entered by
pressing the relevant
button repeatedly.
For example, to store
the name TOM:
TUV
8
Press and hold
keypad until
8 on the
T appears in
the display.
MNO
6
MNO
6
➜
KEYPAD
Then press and hold
6
on the keypad until the
display shows
Enter the
and holding
on the keypad until
O.
M by pressing
6 for longer
M
appears on the display.
The whole name is now
entered.
Press the DELETE button
to delete the character
to the left of the cursor.
Hold down the button
to keep deleting
characters automatically.
Characters are inserted
to the left of the cursor.
Position the cursor
and add the character
required.
20
To dial a number stored in
the directory
To change an entry in the
directory
Press the DIRECTORY
button to open the
phone book.
Press the DOWN or UP
arrows to scroll through
to the name you require.
Press the GREEN PHONE
button to dial the
number.
Or
To quick search for a
directory name. Press
UP/DOWN arrows to
the
scroll to the entry you
want or find the required
name by using the
keypad to enter the first
letter of the name.
The display will now
highlight the first name
in the address book that
starts with that letter. If
this is the correct name,
press the
GREEN PHONE
button to dial, or scroll
using the
UP or DOWN
arrows to move to the
correct name, and then
press the
GREEN PHONE
button to dial.
Press the DIRECTORY
button.
Press the
UP/DOWN
arrows to scroll to the
entry you want or find
the required name by
using the keypad to
enter the first letter of
the name.
-
–
-
–
Press the
–
–
–
OPTIONS button.
Press the
to highlight
OK
Press the
MORE
DOWN arrow
Edit Entry.
OK button.
Change the name and
number as required using
➜
DELETE button.
the
-
–
-
–
Press the
–
–
–
OPTIONS button.
Highlight
OK
Press the
MORE
Save Entry.
OK button to
confirm.
21
To view an entry in the
2
ABC
directory
Press the DIRECTORY
button.
Press the
UP/DOWN
arrows to scroll to the
entry you want or find the
required name by using
the keypad to enter the
first letter of the name.
-
Press the
–
-
–
–
–
–
OPTIONS button.
Press the
to highlight
Entry
OK
Press the
MORE
DOWN arrow
Display
.
OK button to
see the name and
number.
To copy an entry from one
Executive handset to another
Note
Copying and deleting entries or
directories from one Executive
handset to another is only possible
on the Diverse 3000 Executive or
Diverse 3010 Micro range as long
as both handsets are registered to
the same base.
You can copy an entry
to another handset to
avoid having to input the
same entry twice.
-
–
-
–
–
–
–
OK
OK
KEYPAD
OK
YES
NO
Press the DIRECTORY
button.
Press the UP/DOWN
arrows to scroll to the
entry you want or find the
required name by using
the keypad to enter the
first letter of the name.
Press the
OPTIONS button.
MORE
Press the DOWN button
to highlight.
Copy Entry.
Press the OK button.
Enter the internal
handset number e.g.
2
that you want to copy the
entry to.
Press the
OK button to
confirm.
Receiving handset:
The receiving handset
will ring.
Press the
GREEN PHONE
button to answer the call.
Enter the receiving
handset PIN (original
0000).
setting
Press the OK button.
Once the entry has been
successfully transferred.
You have the option to
copy more entries. Press
YES button for an
the
additional entry or the
NO button to end the
function.
22
To copy a directory from one
Executive handset to another
To delete an entry in the
directory
-
–
-
–
–
–
OK
ABC
2
OK
KEYPAD
OK
You can copy the entire
directory to another
handset to avoid having
to input the same
entries twice.
Using the handset with
the directory you wish to
copy (eg. handset 1):
Press the DIRECTORY
button.
–
Press the
OPTIONS button.
Press the
to highlight
Press the
MORE
DOWN button
Copy List.
OK button.
Enter the internal
handset’s call number,
2 that you want to
e.g.
copy the directory to.
Press the OK button.
The receiving handset
will ring.
Press the
GREEN PHONE
button to answer the call.
Enter the receiving
handset’s telephone PIN
(original setting
Press the
OK button to
confirm.
0000).
Press the DIRECTORY
button.
Press the
UP/DOWN
arrows to scroll to the
entry you want to delete,
or find the required
name by using the
keypad to enter the first
letter of the name.
-
Press the
–
-
–
–
–
–
OPTIONS button.
Press the
to highlight
Entry
Press the
OK
MORE
DOWN arrow
Delete
.
OK button to
confirm.
23
To delete all names and
numbers in the directory
Press the DIRECTORY
button.
-
–
Press the
-
–
–
–
–
OPTIONS button.
Press the
MORE
DOWN arrow
to highlight
.
List
OK
KEYPAD
Press the
Enter the PIN number
OK button.
of the handset (original
0000).
OK button.
OK
setting =
Press the
The display shows a
Yes or No option to
confirm deletion from
the directory. If
selected, the entire
directory is deleted.
Delete
Yes is
Additional Directory functions
When entering new names and
numbers, you can use the
MORE OPTIONS menu for the
following functions:
Save Entry
The information entered so far
is saved in the phone book.
Insert a pause in the director y
Using Insert Pause allows
you to insert a pause. This is
generally required when your
Diverse base station is
connected to a switchboard/
PBX.
To check how much memory
is available in the directory
Press the DIRECTORY
button.
-
–
Press the
-
–
–
–
–
OPTIONS button.
Press the
to highlight
Memory
OK
Press the
MORE
DOWN button
Available
.
OK button.
The percentage memory
available for storing
further entries in your
handset is displayed for
approximately 2 seconds.
24
Using the redial memory
As well as being able to redial the
last five numbers called (see page
15) you can display or delete
numbers or edit and copy them
into the Phone Book.
To copy a redial number to
the directory
Press the REDIAL button.
Press the
DOWN button
to highlight the number
you want.
-
–
-
–
–
–
OK
KEYPAD
Press the
–
OPTIONS button.
Press the
to highlight
Press the
Enter a name for the
MORE
DOWN button
Copy to Dir.
OK button.
number (see page 20)
-
–
-
–
Press the MORE
–
–
–
OPTIONS button.
OK
Highlight
Press the
Save Entry.
OK button to
confirm.
25
Using Caller Display and
R
R
Call Waiting
BT’s Caller Display and Call Waiting
If you subscribe to Caller Display
you can see who is calling you
(on your handset display). If you
are on a call and you also
subscribe to BT’s Call Waiting
service, the second incoming call
number will appear on the
handset display and you will hear
an intermittent beep through the
handset. This is to alert you to
another caller waiting to speak
to you.
With BT’s Caller Display and Call
Waiting service your Diverse
base station receives caller
information which is transmitted
over the BT Network. A quarterly
fee is payable.
With the Executive handset, the
screen shows the caller’s number
(if it has been sent) when the
phone rings. If you have stored a
name to go with the number in
your handset directory, the name
will be displayed instead.
To take the Call Waiting
Press the RECALL
button. Your first caller
is put on hold whilst
you speak to your
second caller.
To speak to your first
caller again you
can either:
Press the
button again and you
will be reconnected to
your first caller, your
second caller will be put
on hold. You can use the
RECALL button to toggle
between the two callers.
Or
Press the RED PHONE
button to end the
conversation with the
caller you are currently
speaking to. The
handset will ring again.
Press the
PHONE button and you
will be reconnected to
the caller who was
on hold.
RECALL
GREEN
26
Information displayed via other
UK networks
If you are connected to a different
network, you will first have to
subscribe to that network's Caller
Display and Call Waiting service.
Call your network provider for
more information.
Using the Executive handset
When the phone rings,
your caller’s number is
displayed.
If the caller has withheld
their number, the display
shows:
Withheld
WITHHELD
SILENT
If the caller’s number is
unavailable the display
shows:
External call
UNAVAILABLE
SILENT
If you call from another
handset, the display
shows:
27
Internal call 6
SILENT
Display shows the
icon to indicate you
have a new call in your
Calls List.
The Executive handset
displays details of the 30
most recent calls. When
the list is full, new calls
replace the oldest calls.
Note
Calls that are “Withheld”,
“Unavailable” or “International”
are not stored in the calls list, as
there is no telephone number sent
via the network.
To view the calls list
The original setting is
set to list “All Calls”.
Press the
CALLS LIST
button.
The entries are sorted
according to the time at
when they were received.
With the latest call first.
The display briefly
shows:
No of messages
New: 5
Old: 2
ALL CALLS SETTING
Date
Time
01.11.0 5: 15 P M
0123456789
01/15
This indicates
that the call
was answered
when it was
received.
Shows the
number of
calls in the
Calls List, i.e.
call 1 of 15.
UNANSWERED CALLS
SETTING
01.11.0 5: 15 P M
0123456789
(03)
Indicates the
number of times a
call was received
from the same
telephone number.
Warning
Changing your calls list from one
setting to the other will
automatically delete any entries in
the current calls list.
The newest entry is
then displayed after
approximately 2 seconds.
28
To set the calls list to
0
✱
a A
1
2
ABC
2
ABC
contain all calls or
unanswered calls only
To enter the calls list when
no icon is shown on the
display
Press the INT button.
INT
SET
Press the
Press the
button.
Press the
OK
Display shows
flashing (depending on
the current setting.
Enter 1 if you want the
calls list to contain
details of unanswered
calls only.
Or
Enter 2 if you want the
calls list to contain
details of all calls
received.
OK
Press the
confirm.
Press the RED PHONE
button to return to
standby.
SET button.
0 then the
OK button.
1 or 2
OK button to
✱
Press the INT button.
INT
SET
Press the
Press the
SET button.
2 button.
The display briefly shows
the number of new and
old calls.
The display then shows
the number/or name (if
in your directory) of the
most recent caller along
with the date and time
the call was received.
To dial a number in the
calls list
Press the CALLS LIST
button to enter the calls
list, or press the
SET and 2 buttons.
Scroll through the calls
list using the UP and
DOWN arrows until the
number you require is
displayed.
Press the
GREEN PHONE
button and the number
is dialled.
Press the
RED PHONE
button to return to
standby.
INT,
29
Note
Once you have returned a call
from the calls list it is deleted from
the calls list.
To copy a number from the
calls list to the directory
Press the button to
enter the calls list, or
press the
2 buttons.
INT, SET and
Scroll through the calls
list using the
DOWN arrows until the
UP and
number you wish to
copy is displayed.
-
–
Press the
-
–
–
–
–
OPTIONS button.
Press the
MORE
DOWN
button to highlight
Copy to Dir.
OK
KEYPAD
Press the
Enter a name for the
OK button.
number (see page 20).
-
–
-
Press the
–
–
–
–
OPTIONS button.
Highlight
Press the
OK
MORE
Save Entry.
OK button to
confirm. You will hear a
confirmation beep.
Press the
RED PHONE
button to return to
standby.
To delete a number in the
calls list
Press the CALLS LIST
button to enter the calls
list, or press the
SET and 2 buttons.
Scroll through the calls
list using the UP and
DOWN arrows until the
number you require is
displayed.
-
–
-
–
Press the
–
–
–
OPTIONS button.
Press the
to highlight
Number
OK
Press the
MORE
DOWN button
Delete
.
OK button.
You hear a confirmation
beep and the display
returns to the calls list.
Press the RED PHONE
button to return to
standby.
INT,
30
To delete the whole calls list
3
DEF
#
1
All entries are deleted.
INT
SET
OK
KEYPAD
Press the
Press the
Press the
Press the
Press the
Enter the base PIN
INT button.
SET button.
3 button.
button.
#
OK button.
number (original
0000).
OK button.
1 button.
OK button.
OK
OK
setting =
Press the
Press the
Press the
You will hear a
confirmation beep.
Press the
RED PHONE
button to return to
standby.
If you are using a
Classic handset (or an
Additional handset)
please refer to that user
guide for Caller Display
information.
Note
Calls that are “Withheld”,
“Unavailable” or “International”
are not stored in the calls list, as
there is no telephone number sent
via the network.
31
Telephone Security
Your Diverse 3000 Executive handset gives you a variety of ways to
prevent unauthorised use of the phone or handset
Handset PIN
Your Diverse 3000 Executive
handset provides excellent
security against others ‘listening
in’ to your calls. You can also
prevent unauthorised use of the
handset. To do this you need to
know the PIN number.
Note
For extra security we recommend
you change your handset PIN
number.
The standard setting for the
handset PIN is
If you do not wish to change PIN
number, you can use this for the
code and PIN related functions.
If you change your handset PIN,
keep a record of the new number
in the box provided at the front of
this user guide.
If you forget your handset PIN, you
will need to call the Diverse Helpline
0000.
Note
08457 908070.
on
To change the handset PIN
The PIN on your
handset protects
functions and settings
from unauthorised
access.
A handset PIN is
necessary in order to:
– reset the memory
– reset to the original
settings.
Handset power must be
switched to ON.
MENU button.
Settings.
OK button.
DOWN arrow
Security.
OK button.
0000).
OK button.
Change Pin.
OK
OK
KEYPAD
OK
Press the
Highlight
Press the
Press the
to highlight
Press the
Enter the current PIN
number (original
setting
Press the
Highlight
32
OK
KEYPAD
OK
KEYPAD
Press the OK button.
Enter your new PIN
number.
Press the OK button.
Re-enter your new PIN
number.
Press the OK button.
You hear a confirmation
beep and the new PIN
is stored.
Press the
RED PHONE
button to return to
standby.
To switch the telephone
handset lock on and off
You can prevent an
individual handset from
being used to make all
calls except for
112 emergency ser vices.
You can still receive
incoming calls. When the
phone rings, press the
GREEN PHONE button as
normal.
To switch on:
Press the MENU button.
OK
Highlight
Press the
Press the
Settings.
OK button.
DOWN arrow
to highlight
OK
KEYPAD
Press the
Enter the current
OK button.
Handset PIN number
(original setting
OK
Press the
Press the
OK button.
DOWN arrow
to highlight
.
Lock
OK
Press the
OK button.
You hear a confirmation
beep and a
Handset Lock.
next to
999 and
Security.
0000).
Handset
appears
33
3
DEF
0
OFF
KEYPAD
OK
Press the RED PHONE
button to return to
standby.
Display shows:
Handset Locked
OffEMERG
To switch off:
Press the OFF button.
Enter the current PIN
number (original
0000).
setting
Press the
The
OK button.
disappears from
Handset Lock.
Press the
RED PHONE
button to return to
standby.
To switch external dialling
off and on
You can prevent any
registered handset from
making external calls.
The handset can still be
used for:
– making internal calls
– receiving external calls
– dialling
999 and 112
emergency services
numbers
– dialling ‘additional
emergency’ numbers
which have been
stored (see page 35).
INT
SET
Press the
Press the
Press the
Press the
INT button.
SSEETT
33
button.
00
button.
The display shows
Handset Restriction.
OK
KEYPAD
Press the
Enter the base station
OK button.
PIN (original setting
0000).
OK
Press the
OK button.
Display shows the
numbers of all handsets
registered to the base
1-6).
KEYPAD
station (e.g.
Enter the number of the
handset you want to
disable.
button.
34
Press the 00button to
0
2
ABC
0
2
ABC
stop the handset from
making external calls.
Or
Press the 22button to
allow the handset to
make external calls
again.
Before call barring has been set,
you can add up to four additional
emergency numbers, each up to
16 digits long.
For example, the doctor’s
number, your partner’s mobile
phone or other family number.
You can do this from any handset
registered to the base station.
Emergency services (e.g.
112 ) and special numbers can be
999,
dialled even if the telephone is
locked.
to switchboards when call barring
is set.)
(N.B.: This does not apply
To store, change and delete
additional emergency numbers
INT
Press the INT button.
SET
Press the
Press the
SET button.
0 then the 2
buttons.
OK
KEYPAD
Press the
Enter the base station
OK button.
PIN (original setting
0000).
OK
Press the
OK button.
Display shows:
EMERGENCY NOS.
_
_
_
02 1
Blank or previously
stored number.
Memory location
(1-4).
Function number
entered previously.
Press the
UP and DOWN
arrows if necessar y to
scroll to the location you
1-4).
OK button.
OK
KEYPAD
want (i.e.
Press the
Enter the special number
you want.
➜
Press the DELETE button
to delete digits.
35
Press the OK button to
OK
confirm.
Press the RED PHONE
button to return to
standby.
My additional
emergency numbers are
1
2
3
4
999 and 112 emergency
services numbers are
not affected by any call
barring setting. You will
still be able to dial them.
(N.B.: This does not apply
to switchboards when
call barring is set.)
Call barring and Call enabling
You can bar specific numbers,
e.g. all international calls by
barring the international dial
code 00.
Enabling
You can also specifically set a
handset so that it can only dial
certain numbers.
Call barring affects all handsets
registered to the base station.
If a barred number is dialled, the
phone hangs up automatically and
the barred number is displayed.
You can store up to five numbers
as either barred or specifically
enabled phone numbers. These
can be pre-fix numbers, eg 00 for
all international calls. Incoming
calls are not affected.
Note
Emergency Services 999 and 112
calls can be made at all times.
From switchboards you can dial:
– The access code
112 or R 112.
by
9 followed
Warning
You cannot dial 9 999 or R 999
from behind a switchboard when
call barring is set.
36
Directory for barred/enabled
0
1
numbers
To: Bar numbers.
Enable handsets to
call only specified
numbers.
Create a memory
list.
INT
SET
Press the
Press the
INT button.
SET button.
Press the
OK
Enter the number you
want to bar, enable or
change. Press the
➜
DELETE
digits.
OK
Press the OK button to
confirm.
Press the RED PHONE
button to return to
standby.
OK button.
button to delete
37
OK
KEYPAD
OK
Press the
1 buttons.
Press the
0 then the
OK button.
Enter the base station
PIN (original setting
0000).
Press the
OK button.
Display shows the first
location.
Call Restriction
_
_
_
01 1
Blank (or previously
stored numbers.
Memory location
(1-5).
Function number
entered previously.
Press the
UP/DOWN
buttons if necessary to
scroll to the location you
1-5.
want
Note
The barred or enabled numbers
must be switched on before you can
use this. See next page.
To switch call barring/call
0
0
1
3
DEF
0
enabling on and off
Once you have set the
numbers you want, you
can then switch call
barring/enabling on or
off at any time (see
below). You can do this
from any handset
registered to the base
station.
INT
SET
Press the
Press the
Press the
INT button.
SET button.
0 button twice.
The display shows:
Base Lock Set
OK
Press the OK button.
KEYPAD
Enter the base station
PIN (original setting
0000).
OK
Press the
Press
OK button.
1 to bar the
numbers you
have stored.
3 to enable
handsets to dial
only the
numbers stored
0 to switch call
barring/call
enabling off.
Press the OK button to
OK
confirm.
Press the
button to return to
standby.
RED PHONE
38
Additional features
Handset settings quick guide
The handset settings menu allows
you to change:
Ringer volume The handset
•
ringer has 5 volume settings.
Ringer melody The handset
•
ringer has a choice of 10
melodies.
Key beeps You can switch
specific beeps on or off. This
saves battery energy but may
deprive you of information you
need while using your phone.
Button beep Each time you
•
press a button, the action is
confirmed by a beep.
The original setting is ON.
Battery warning beep Tells you
•
when the battery needs
charging.
The original setting is ON.
Confirmation beep Confirms
•
that you have followed a set of
instructions correctly.
The original setting is ON.
Language A range of seven
languages is available for the
display on the handset.
Room monitor This sets the
level at which the handset will
pick up sounds and initiate a call.
It is only enabled when the room
monitor function is switched on.
Default reset This returns a
handset to its original settings.
Short ringer tone An incoming
call can be signalled by a short
beep instead of the usual ring.
Handset volume You can set the
handset volume to three different
levels low, medium and high.
Handsfree volume You can set
the handsfree volume to five
different levels, 1 through to 5.
Change PIN Lets you change the
handset PIN number used to
access a range of features.
See page 32.
39
Quick Reference Handset Display
-
Follow these easy steps to change your handset settings.
During a call:
Main Menu
Settings
Base Settings
OK
Base User Option
Hset User Option
Room Monitor Set
Service Set Up
Internal Call
Network Access
Base User Option
Hset User Option
Switch to Tone
Service Set Up
Activate the main
menu.
Scroll through the
menus, directory
OK
–
-
–
–
–
–
–
–
/
–
N.B.: Not all of these functions
are available on the Diverse 3000
Executive handset.
Confirm
function/input
Activate More
Options menu
Cancel/end
functions
40
Open listening at the handset
To enable another handset to
‘listen in’ on your conversation
If you want another
person to hear your call,
you can let them listen
in on another handset
registered to the same
base station.
You are conducting a call
with an external user:
INT
Press the INT button. The
call is placed on hold.
KEYPAD
Enter the call number of
the other handset e.g.
– the other handset rings,
the other internal user
press the
GREEN PHONE
button.
LSTN.ON
Press the
LSTN.ON button.
You are reconnected to
the external user. The
other internal user can
hear the conversation.
Note
The internal user can elect to
terminate open listening by pressing
RED PHONE button.
the
Using the room monitor
If you have at least two handsets
registered to your base station,
you can leave one handset in a
room in order to monitor the
noise level.
The handset you leave in the
room is noise activated and you
can adjust its level of sensitivity to
2
the noise. If the noise reaches the
level you have set, the monitoring
handset will call your handset so
you can hear what’s going on.
When you hang up your handset,
the handset in the room will
continue monitoring the noise.
To set the room monitor
Note
When in ‘open listening’ the
extra handsets can only hear the
exter
nal caller.
De-activating open
listening:
LSTN.OFF
Press the LSTN.OFF
button. The external
connection is not affected.
41
Press the MENU button.
Press the
to highlight
Monitor Set
OK
Press the
Press the
to highlight
Monitor No
DOWN arrow
Room
.
OK button.
DOWN arrow
Room
.
Press the OK button.
1- 6
OK
Enter the
1-6 number of
the handset to be called.
Press the OK button.
OK
You can now place the
handset in the room you
want to monitor.
Note
Room Monitor is not switched on
at this point. See opposite to switch
Room Monitor on.
To adjust the sensitivity of the
room monitor
There are three levels.
1 = most sensitive
3 = least sensitive.
Press the
Press the
to highlight
MENU button.
DOWN arrow
Room
Monitor Set
OK
Press the OK button.
OK
Press the
to highlight
Press the
Press the
DOWN arrow
Set Level.
OK button.
LEFT or RIGHT
arrows to select the level
you want.
To switch the room monitor
function on
Before switching the
monitor on, you must
first set the number of
the handset to be called.
‘To set the room
See
, page 41.
MENU button.
DOWN arrow
Room
.
OK button.
Room
.
OK button,
appears next to
OK
OK
monitor’
Press the
Press the
to highlight
Monitor Set
Press the
Highlight
Monitoring
Press the
a
Room Monitoring to
show that it is on.
Press the RED PHONE
button to return to
standby.
The display shows
Mon.Active Call to
(e.g.) 3.
Int
Room
42
To switch the room monitor
function off
Press the OFF button to
OFF
turn the Room Monitor
off.
Note
When the Room Monitor is
switched on, the handset will not
ring. Incoming calls are displayed
on the handset’s screen.
All warning beeps should be
switched off before using the Room
Monitor, see page 39-40.
To reset your Diverse 3000
handset to its original settings
Press the MENU button.
OK
OK
KEYPAD
Highlight
Press the
Press the
to highlight
Reset
Press the
Enter your current PIN
Settings.
OK button.
DOWN arrow
Default
.
OK button.
number (original
0000).
setting
OK
Press the
OK button.
You hear a confirmation
tone.
Press the
RED PHONE
button to return to
standby.
43
This will reset:
– Handset earpiece
volume to1.
– Auto talk toON.
– Button beeps toON.
– Batter y warning
beep toON.
– Confirmation beep toON.
– Base station on-screen
display toOFF.
– Handset ringer
volume to5.
– Handset ringer tone1.
– Ring priorityOFF.
It will delete:
– Numbers in the redial
memory.
It will not delete:
– Numbers in the Director y
or Extra Directory.
This will NOT reset:
–The handset PIN.
–Registration to the base station.
44
Call allocation
3
DEF
2
ABC
1
2
ABC
If you have registered additional
handsets with your Diverse 3010
Executive base station you can
specify the way you wish the
phones to ring.
Group ringing
Your Diverse 3010 Executive will
ring all handsets registered to its
base whenever there is an
incoming call. This is called group
ringing.
Ring priority
Your Diverse 3010 Executive can
be set so that an incoming call
will ring first at a preferred
handset. If there is no answer, the
call will revert to all other handsets.
This is called ring priority.
Your Diverse 3010 Executive is
preset for group ringing.
To change between ring
priority and group ringing
INT
Press the INT button.
SET
Press the
Press the
SET button.
3 then the 2
buttons.
OK
KEYPAD
Press the
Enter the base station
OK button.
PIN (original setting
0000).
OK
Press the
Press the
OK button.
1 button to set
group ringing.
Or
Press the 2 button to set
ring priority.
OK
Press the OK button to
confirm.
Press the RED PHONE
button to return to
standby.
45
3
DEF
4
GHI
2-9
To set which handset will
3
DEF
1- 6
receive ring priority
Once you have set your
Diverse 3010 Executive
to ring priority, you can
select the handset you
want to ring first.
The handset registered
with the base station as
1, is automatically the
priority handset and will
ring first unless you
specify another handset.
INT
SET
OK
Press the
Press the
Press the
Press the
INT button.
SET button.
3 button twice.
OK button.
Enter the base station PIN
(original setting 0000).
OK
Press the
OK button.
Enter the number of
handset you want to ring
1-6.
OK button to
OK
first, e.g.
Press the
confirm.
Press the RED PHONE
button to return to standby.
To set the number of rings on
ring priority
INT
Press the INT button.
SET
Press the
Press the
SET button.
3 then the 4
buttons.
OK
KEYPAD
Press the
Enter the base station
OK button.
PIN (original setting
0000).
OK
Press the
OK button.
Press a number button
between 2-9 to set the
number of rings you
want.
OK
Press the
OK button to
confirm.
Press the RED PHONE
button to return to
standby.
Note
If you allocate ring priority to a handset
which is not registered, the base station
will revert to group ringing.
46
To change the language of
the display
You can have the display
in English, French,
German, Italian, Spanish,
Portuguese or Dutch.
The default setting is
English.
MENU button.
Settings.
OK button.
DOWN button
Language.
OK button.
UP or DOWN
OK
OK
Press the
Highlight
Press the
Press the
to display
Press the
Press the
button to highlight the
language you require.
arrows until one of the
following words appear
highlighted:
Sprache
Langue
Lingua
Idioma
Taal
• Press OK.
• Press the UP and DOWN
arrows to highlight English.
Deutsch
English
Français
Italiaño
Espanol
Português
Nederlands
• Press OK. The display
should now be back in
English.
• Press the
RED PHONE button
to return to standby.
47
General information
Guarantee
Your Diverse 3000 Executive is
guaranteed for a period of 12
months from the date of purchase.
Subject to the terms listed below
the guarantee will provide for the
repair of, or at BT’s or its agent’s
discretion the option to replace the
Diverse 3000 Executive, or any
component thereof, (other than
batteries), which is identified as
faulty or below standard, or as a
result of inferior workmanship or
materials. Products over 28 days
old from the date of purchase may
be replaced with a refurbished
product.
The conditions of this guarantee
are:
• The guarantee shall only apply
to defects that occur within the
12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to
point of purchase.
• This guarantee does not cover
any faults or defects caused by
accidents, misuse, fair wear and
tear, neglect, tampering with the
equipment, or any attempt at
adjustment or repair other than
through approved agents.
• This guarantee does not affect
your statutory rights.
Within the 12-month guarantee
period:
If you experience difficulty using
the product, prior to returning
your product, please read the Help
section beginning on page 50, or
contact the Diverse Helpline on
08457 908070 for assistance.
In the unlikely event of a defect
occuring, please follow the
Helpline’s instructions for
replacement or repair.
Outside the 12-month guarantee
period:
If your product needs repair after
the guarantee period has ended,
the repair must meet the approval
requirements for connection to
the telephone network. We
recommend that you call the for
details of our recommended repair
agents.
48
Technical information
How many telephones can you
have?
All items of telephone equipment
have a Ringer Equivalence Number
(REN), which is used to calculate
the number of items that may be
connected to any one telephone
line. The Diverse 3000 Executive
has a REN of 1. Any other
instrument provided by BT may be
assumed to have a REN of 1 unless
stated otherwise. A total REN of
4 is allowed. (For example: if
Diverse 3000 Executive is used in
conjunction with three extension
telephones, each with a REN of 1,
the total REN is 4.)
Only use approved power supply
item code:
C39 280-Z4 - C174/..-C67.
Only use approved battery pack
item code:
V30145-K1310 -X143.
RTTE
This product is intended for use
within the UK for connection to
the public telephone network and
compatible switchboards.
Switchboard compatibility
Generally this telephone may be
connected to switchboards which
support tone signalling and timed
break recall. In the event of any
difficulties please consult your
switchboard service provider.
Switchboard external line
access code
When you connect your telephone
to a switchboard, you can set the
switchboard’s external line access
code so that when you make an
external call using the handset
directory or redial list the code is
automatically dialled before the
number. See your main Diverse
User Guide for details.
This equipment complies with the
essential requirements for the
Radio Equipment and
Telecommunications Terminal
Equipment Directive
(1999/5/EC).
49
Help
Your Diverse 3000 Executive
Handset and Charger has been
designed to be easy to use. If you
should experience a problem,
please check the following points.
Emergency calls
The emergency services can be
contacted in the UK by dialling
999, or 112 in any countr y that is
a member of the European
Community.
Emergency calls
If your Diverse 3000 Executive is
connected to a switchboard, you
may have to dial an access number
999 or 112 to contact the
before
emergency services. Some
switchboards cannot dial out during
a power failure.
N.B.: 9 999 cannot be dialled
from behind a switchboard when
call barring has been set.
Note
When you replace handset batteries
with ones that have been fully
charged, the battery indicator will
not show full until the next charge
cycle has been completed. Charge
the handset until the batteries
register full again. From then on
the display will be correct.
Note
Fully charged batteries do not
indicate full power when put into
a handset.
50
Replacing handset batteries
After a time, you may find that
the handset batteries are running
out of charge more quickly. This
is a standard sign of wear and the
batteries will need replacing.
Note
Use only AA size, approved
rechargeable batteries in the
handset. Any other types may cause
irreparable damage.
Never use conventional alkaline
batteries.
For a list of approved batteries,
see page 7. Batteries are available
from the Diverse Helpline on
08457 908070 or your local
BT shop.
Do not immerse batteries in water
or throw them into fire, or dispose
of them with ordinary domestic
refuse. To charge the batteries place
the handset on its base station.
BT accepts no responsibility for
damage caused to your Diverse 3000
Executive Handset and Charger by
the use of non-approved batteries.
No display appears
Is the handset switched on?
The batteries may be flat or dead.
Recharge or replace the battery.
No dial tone
Is the telephone line cord
plugged into the phone socket
and the base station?
If other handsets are registered
on the base, the outside line may
already be in use. Wait until the
call is finished and try again.
The base station is flashing or you
cannot link up with the base station
Is the handset registered with the
base station? To register the
handset, see page 10. Is the
power cable connected at the
base and the power switched on
at the wall socket?
If you press the
PHONE button
whilst the base station is flashing,
you will hear four short beeps
from the handset.
Note
If you go out of range of a base
station for a long time while your
handset is switched ON, it may
take more than 20 minutes to ‘find’
the base station again when you
come back within range. However,
by simply switching the handset
OFF for a moment, and then ON
again, it will find the base station
within a few seconds.
The handset does not ring
The ringer volume may be set too
low, or switched off at the base
station. To adjust the ringer volume
at the handset, see page 39-40.
51
Handset beeps
Are the handset batteries low?
You will hear a beep every 30
seconds.
If the Base Station is flashing?
You will hear four short beeps
when you press the
PHONE
button. Check you are still in
range of your base station.
Buzzing noise on my
Radio/TV/Answering Machine/PC
Diverse is too close and is
causing interference. Move it
further away.
Helpline
If you are still experiencing
difficulty, please call the Diverse
Helpline on
08457 908070.
52
Wall mounting
You can choose to place your
Diverse 3000 Executive charger
on a desk or attach it to a wall,
whichever is most convenient.
The feet of the charging unit do
not usually leave marks on surfaces,
but if your desk surface is antique,
veneered or wooden you may
prefer to wall mount the unit.
1. Make sure you check that your
charger is within range of the base
station before you fix it to the wall
(your handset must already have
been registered to the base station).
To test the range, place the
handset in the charger and hold
the unit in the position you wish
to wall mount it. Press the button
on your Diverse base station. If your
phone rings in the charger, you
are within range and can fix the
charger in that position.
SCREW
WALL PLUG
2. Make sure that you are not
drilling into any hidden wiring
and check that the power cable
will reach from the mains socket
to the charger. Switch the power
adaptor off at the mains and
remove the adaptor plug from its
socket.
3. Drill two holes using a 5mm
drill, 25mm deep for the screws,
30mm apart horizontally (see below).
4. Put wall plugs into the drill
holes and then insert both
screws. Leave 3mm between the
head of the screw and the wall.
You are now able to mount the
charger.
5. Put your handset back in the
charger and switch the power
back on at the wall socket.
53
30 mm
WALL
Index
Adaptor8
Additional features39-47
Answer a call14-15
At a glance1
Auto talk15, 40
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.