BT DIVERSE 3000 EXECUTIVE User Manual

Diverse 3000 Executive
handset and charger

Digital cordless telephone

DIVERSE 3000 EXECUTIVE WILL

*YOU MUST SUBSCRIBE TO A CALLER DISPLAY

AND CALL WAITING SERVICE BEFORE YOUR

PAYABLE

A QUARTERLY FEE IS

DISPLAY CALLER INFORMATION.

User Guide

This equipment is not designed for making emergency telephone calls when the power

fails. Alternative arrangements should be made for access to emergency services.

This product is intended for registration to any base in the BT Diverse 3000 range. It may also be

registered to other GAP compatible bases, with possible limited availability of some features.

Please open this page for an ‘at a glance’
guide to your Diverse 3000 Executive Handset
& Charger

Please open this page for a ‘further at a glance’
guide to your Diverse 3000 Executive Handset
& Charger

At a glance

Display

Red phone

Press to end a call.

Power

Press and hold

down to switch off

the handset.

Press and hold

down again to

switch back on.

Directory

Enables speed dialling

of numbers stored in

the memory.

Recall

For use with

switchboards and BT

Select Services.

Also, press and hold

down to enter a pause

in a stored number.

Option buttons

Lets you select from
the menu options
on the display.

Menu button

For entering menu
lists.

Green phone

For making and
answering calls.

Handsfree

To hold a
conversation over
the loudspeaker.

0

Keypad

Key lock

Lets you lock
(and unlock) the keypad
to prevent accidentally
pressing buttons.

1

Handset display

➜

The following symbols can appear in the display.

Up/Down.

Left/Right.

Mailbox function.
e.g. new entry in
the caller list.

SET

INT

OK

Sets up different menu
options.

Internal dialling.

Redialling number.

Confirmation.

Delete character.

Range Indicator.

Charger

Contact points

GO BACK

–
–
–

–

-

–
–

End function.

Return to previous menu.

–

–

More options.

Charger (back view)

Power socker

2

2

ABC

3

DEF

R

2

ABC

Quick Guide

Information for the handset settings

Function Key combination

Activate/deactivate
the handset Hold down for 1 second

Activate/deactivate
keypad protection Hold down for 1 second

Answer a call

Make an external call

#

Redial a number and

Save a number in the New Entr y Name
directory

➞➞

-

–

-

–

–

–
–

-

–

-

–

–

–

OK

–

OK

Dial a number from the
directory First letter or

Dial a number from the
call list and or

Adjust the handset Settings Sound Settings
volume Handset Volume

Secrecy Microphone off; Microphone on

Make an internal call e.g.

Transfer call e.g.

Call all handsets

3

INT

INT

INT

CALL ALLINT

SETINT

OKOK

OKOK

In this guide

At a glance 1

Introduction 5

Unpacking your Diverse 3000
Executive handset and charger 5

Safety instructions 6

Setting up 8

Registering a new Diverse
3000 Executive handset
with the base station 10

Using your
Diverse 3000
Executive Handset 13

Switching on/off and
locking the keypad 13
Making and receiving
calls 14
Caller display/Call waiting 14
Call timer 15
Handsfree talking 15
Secrecy 16
Paging and making calls
between handsets 17
Using the directory to
store and dial numbers 19
Entering names and
numbers 20
Using the redial memory 25

Using Caller Display
and Call Waiting 26

Telephone security 32

Handset PIN 32
Emergency numbers 35
Call barring and
Call enabling 36

Additional features 39

Handset settings
quick guide 39
Quick reference handset
display 40
Open listening at the
handset 41
Using the room monitor 41
Call allocation 45

General information 48

Guarantee 48
If you have to return your
Diverse 3000 Executive
Handset and Charger 48

Help 50

Wall mounting 53

Index 54

Hints and tips boxes

In this user guide, we’ve included
helpful tips and useful notes. They
are shown in a white box like this.

4

Introduction

Your Diverse 3000 Executive handset and charger has been designed
for ease of use and made to the high standards set by BT.

Your Diverse 3000 Executive handset and charger can be used with
any product in the Diverse range, (apart from the Diverse 1000).
Please refer to your main user guide for a complete list of product
features.

Unpacking your Diverse 3000
Executive handset and charger

If anything is missing, please
contact your place of purchase
immediately.

Diverse 3000
Executive handset

Charger

2 x AA rechargeable
batteries

Power adaptor

Battery
compartment cover

Belt Clip

Screws and
wall plugs

For your records

Date of purchase:

Place of purchase:

Serial number: On underside of unit.

Purchase price:

For guarantee purposes, proof of
purchase is required, so please
keep your receipt.

My additional handset PIN is

5

Safety instructions

General

For the handset use only approved
nickel-cadmium (NiCad) or
nickel-metal hydride (NiMH)
rechargeable batteries. Never use
other batteries or conventional
alkaline batteries. They could lead
to a short circuit or destroy the
battery casing. Recommended
batteries should have a power
rating of at least 600mAh 1.2V.
Batteries are available from the
Diverse Helpline

Only use the power supply
included with the product. Using
an unauthorised power supply will
invalidate your warranty and may
damage the telephone. The item
number for the mains power
supply is C39 280-Z4-C174/..-C67.

If Keyguard is active, it is still
possible to make emergency calls

999 and 112.

to

Do not open the handset or base
station. This could expose you to
high voltages or other risks.
Contact the helpline for all repairs.

Radio signals transmitted between
the handset and base may cause
interference to hearing aids.

This product should not be used
near emergency/intensive care

08457 908070.

medical equipment and should
not be used by people with
pacemakers.

Never dispose of batteries in a fire.
There is a serious risk of explosion
and/or the release of highly toxic
chemicals.

Cleaning

Simply clean the handset and base
station with a damp (not wet)
cloth, or an antistatic wipe. Never
use household polish as this will
damage the product. Never use a
dry cloth as this may cause a static
shock.

Environmental

Do not expose to direct sunlight.
The product may heat up when

the batteries are being recharged.
This is normal. However, we
recommend that you do not place
the product on antique/veneered
wood to avoid damage.

Do not stand your product on
carpets or other surfaces which
generate fibres, or place it in
locations preventing free flow of
air over it’s surfaces.

Do not submerge any part of your
product in water and do not use it
in damp or humid conditions, such
as in bathrooms.

6

Do not expose your product to
fire, explosive or other hazardous
conditions.

There is a slight chance that your
phone could be damaged by an
electrical storm. We recommend
that you unplug the power and
telephone line cord for the duration
of the storm.

Approved rechargeable batteries

Nickel-Cadmium (NiCd)

Sanyo N-3U (700 mAh)

GP GP60AAKC (600 mAh)

Varta 751RS (700 mAh)

Mobile Power 700 (700 mAh)

Panasonic 600 DT (600 mAh)

Nickel-Metal Hydride (Ni-MH)

Sanyo H-3 U (1500 mAh)

GP GP130 AA HC (1300 mAh)

GP GP150 AA HC (1500 mAh)

Varta VH 1101 or

Phone Power (1000 mAh)

Panasonic HHR-110 AA (1100 mAh)

Friwo NiMH (1400 mAh)

Toshiba TH-1200 AARE (1200 mAh)

7

Setting up

Follow these steps to get your
Diverse 3000 Executive Handset
and Charger ready for use.

Install the rechargeable

1

batteries in the handset

Slide battery cover down and lift
off. Install as shown in diagram
above.

2 Connect the power cable

Plug the power cable into the
power socket on the underside
of your Diverse 3000 Executive
Charger.

To wall mount your Diverse 3000
Executive Charger, see page 53.

Plug the 3-pin adaptor

3 into a mains power socket

and switch on

Charge the handset

4

batteries

When charging for the first

time, we recommend that
you let the batteries charge
for the full 16 hours before
making and receiving calls.

8

Note

Battery display when inserting

or replacing a battery

When you replace the handset

batteries with ones that have been

fully charged, the battery indicator

will not show full until the next

charge cycle has been completed.

Charge the handset until the

batteries register full again. From

then on the display will be correct.

Place the handset on the charger.
When charging the battery level
symbol shown on the display
flashes.

Note

Under ideal conditions, the handset

batteries should give about 10 hours

talktime or 100 hours standby on a

single charge. However, new NiCad

batteries do not reach their full

capacity until they have been in

normal use for several days.

Please note that the lifespan of

NiCad rechargeable batteries

depends on how heavily they are

used. However, over time, their
capacity to recharge will begin to
diminish and they will eventually

need replacing.

Battery performance

After charging your Diverse 3000

Executive handset for the first time,

subsequent charging time for the
handset batteries is approximately
4-5 hours. Batteries and case may

become warm during charging.

This is normal and not dangerous.

9

Battery low warning

An LCD on the handset display
shows the current state of the charge.
When the batteries are almost flat a

beep sounds and the display shows
the empty battery symbol. Displays

showing the various states of charge

are shown below:

Batteries fully charged

Batteries at 66%

Batteries at 33%

Batteries empty

Registering a new Diverse
3000 Executive handset with
the base station

It is essential that you register
your handset with your Diverse
base station for it to work. The
following are basic instructions
on how to do this, but these may
differ if you have a Diverse 2-Line
or Diverse ISDN.

If your base station is anything
other than Diverse 3000 series,
please refer to your base station
user guide for registering
instructions.

This and each further additional
handset you purchase must be
registered at the base station in
order to work.

Up to six handsets (up to 8 on
Diverse 2-Line and Diverse ISDN)
can be registered and operated
from the base station, allowing
you to make and transfer internal
calls between handsets as well as
make and receive external calls.

The instructions in this section
are for registering an Executive
Handset with one base station.
If you have a system with more
than one base station, please
follow the procedure in the section

‘Operating with additional base
stations’

in your main Diverse

base station user guide.

If you are using this product with a
Diverse 3010 Classic/ Executive
or a Diverse 3016, it comes
supplied with a handset which is
automatically registered as
handset number one.

Note

If you go out of range of a base

station for a long time while your

handset is switched ON, it may take

more than 20 minutes to ‘find’ the
base station again when you come

back within range. However, by

simply switching the handset OFF

for a moment, then ON again,

it will find the base station within

a few seconds.

To register your new

5

handset to the base station

At the handset:

Press the MENU button.

OK

Press the
to highlight

Settings

Press the

Press the

DOWN arrow

Base

.

OK button.

DOWN arrow

to highlight the base
you wish to register to.

-

–

-

Press the

–

–

–
–

OPTIONS button.

Press the
to highlight

MORE

DOWN arrow

Register.

10

3

DEF

6

MNO

Press the OK button.

OK

KEYPAD

Enter the base station
PIN number (original

0000).

setting

OK

Press the

OK button.

Display shows

Regstr.Procedure

(e.g.) 2 (flashes).

Base

Note

You now have up to 1 minute to

register the handset.

At the base station:

Press and hold down the

PAGE button (for about

10 seconds) until you
hear a tone.

After a short time, the
handset will display the
available handset
numbers e.g.

2, 3,4, 5,6.

Select and enter one of
these numbers. This is
now the handset’s
internal number and is
registered with the base
station, e.g.

Base 2 stops

flashing.

6 To de-register a handset

A de-registered handset
cannot be used to make
calls at this base station.

INT

SET

OK

Press the

Press the

Press the

Press the

Press the

INT button.

SET button.

3 button.

6 button.

OK button.

Display shows
De-Register Hset.

KEYPAD

Enter the system PIN
number (original setting

0000). Display shows
all registered handsets.

OK

Press the OK button to
confirm.

Press the number of the
handset you wish to
de-register.

OK

Press the

OK button to

confirm.

Press the

RED PHONE

button to return to
standby.

Note

You can register your Diverse

3000 Executive handset at up to

4 different base stations.

11

7 Fitting the belt clip

Fit the belt clip onto the back of
the handset.

Remove the protective film from
the display.

Helpline

If you experience any difficulty,

please call the Diverse Helpline on

08457 908070.

12

Using your Diverse 3000

–
–

#

#

Executive Handset

Switching on/off and locking

Display

the keypad

Option buttons

Power

End Call Directory Handsfree
(Red phone)

Menu button

Tal k
(Green phone)

Your Diverse 3000 Executive
offers a menu driven display. You
enter menu lists by pressing the

MENU button. The OPTION

buttons below the screen allow
you to select options within each
menu and make adjustments to
their settings.

Note

You can quit any menu at any

time by pressing the

button .To go back one step,

press the button.

RED PHONE

To switch on/off

Press and hold down

RED PHONE button

the
for about a second.

Note

The handset is already set to ‘on’.

To lock the keypad

This prevents you
accidentally operating
the handset’s keypad
when carr ying it around.
You can receive calls,
but cannot make calls.

Press and hold down the

button.

13

#

To unlock the keypad

#

To end a call

Press and hold the
button. You can now use
the keypad again.

Note

The handset can only be switched

off when in idle state (ie. not during

a call or displaying a menu).

Making and receiving calls

To make an external call

KEYPAD

Key the number you

➜

want. Use the

CHARACTER button to

DELETE

correct any number you
press by mistake.

Press the

GREEN PHONE

button. The number is
dialled.

Or

Press the GREEN PHONE
button. You hear the dial
tone.

KEYPAD

Key the number you
want.

Press the RED PHONE
button.

To receive an external call

Press the GREEN PHONE
button.

Or

Lift the handset off the
base station or charger.

Note

When the phone rings the

HANDSFREE button will flash.

Caller Display /Call Waiting

The Diverse 3000 Executive can
let you know who’s calling before
you answer the telephone.

With BT’s Caller Display and Call
Waiting services, your Diverse
3000 base station receives caller
information which is transmitted
over the BT network, for more
information see page 26.

14

Call timer

Handset Vol.: 2

To hold a handsfree call:

Your Diverse 3000 Executive
automatically times the duration
of all outgoing external calls.
The handset display shows the
call duration both during your call
and for a few seconds after it is
completed.

Note

The default setting is for an

immediate connection to callers

when lifting the handset from the

base station or charger. This is

called Auto Talk. It can be

deactivated so that you always have

to press the

to answer a call. See page 40.

GREEN PHONE button

Handsfree talking

Using your phone handsfree

You can make and receive calls
without lifting the handset by
pressing the

HANDSFREE

button .

This lets you keep your hands
free, for example to take notes. It
also enables others in the room to
hear and join in the call.

The loudspeaker is built into the
handset allowing you to hold a
handsfree conversation anywhere
within range of the base station
and when the handset is placed
on the base station.

To make a call

Press the HANDSFREE
button.

By pressing the

HANDSFREE button

again you can adjust the
volume with the

LEFT arrows.

KEYPAD

Key the number you want.

Press the
button if you want to
speak to your caller
privately.

Press the
button to end the call.

To answer a call in

handsfree mode

Press HANDSFREE when
the phone rings.

RIGHT/

GREEN PHONE

RED PHONE

15