BT DIVERSE 3000 CLASSIC User Manual

Diverse 3000 Classic
handset and charger

Digital cordless telephone

User Guide

This equipment is not designed for making emergency telephone calls when the power fails.

Alternative arrangements should be made for access to emergency services.

This product is intended for registration to any base in the BT Diverse 3000 range.

It may also be registered to other GAP compatible bases, with possible limited

availability of some features.

Please open this page for an ‘At a glance’ guide
to your Diverse 3000 Classic Handset and
Charger.

Please open this page for a ‘Further at a glance’
guide to your Diverse 3000 Classic Handset and
Charger.

At a glance

Displays the status

Display

of your handset.

Set

Lets you access

your phone’s

functions.

Used to store

numbers in the

memory.

Red phone

Press to end a call.

Power

Press and hold

down to switch off

the handset.

Press and hold

down again to

switch back on.

Keypad

Recall

For use with

switchboards and

BT Select Services.

1

GHI

4

PQRS

7

✱

R

INT

ABC

JKL

TUV

Memory

Enables speed
dialling of numbers
stored in the
memory.

Confirmation (OK

)

Lets you confirm
settings.

Redial

Lets you redial the
last five external
numbers you
called.

Green phone

For making and
answering calls.

DEF

2

3

MNO

6

5

WXYZ

8

9

0

#

Intercom

Enables internal
calls and call
transfer between
handsets.

Key lock

Lets you lock
(and unlock) the
keypad to prevent
accidentally
pressing buttons.

Also, press and
hold down to enter
a Pause in a stored

1

number.

Delete

Deletes digits
shown on the
display.

Display buttons

OK

These top three
buttons are also
used with icons
on the display

Handset display

Scroll backwards

Contact points

Charger

Confirm – OK.

Scroll forwards

Charger (back view)

2

In this guide

At a glance 1

Quick Reference
Handset Display 4

Quick Guide 5

Introduction 6

Unpacking your Diverse
3000 Classic handset 6

Safety information 7

Setting up 9

Registering a new
Diverse 3000 Classic
handset with the base
station 10

Using your Diverse 3000
Classic Handset 13

Making and receiving
calls 14

Caller Display/
Call Waiting 15

Call timer 15
Making and transferring

calls between handsets 17
Using the memory to

store and dial numbers 18
Security features 20
Emergency numbers 22
Call barring and

Call enabling 24

Using Caller Display and
Call Waiting 26

Using the Classic handset 27

Additional features 30

Using your
Diverse 3000 Classic
with a switchboard 38

Setting to Tone or
Pulse dialling 38

General information 41

Guarantee 41
Technical information 42
Switchboard compatibility 42

Help 43

Wall mounting 45

Index 46

Hints and tips boxes

In this user guide, we’ve included
helpful tips and useful notes. They
are shown in a white box like this.

3

R

#

✱

Quick Reference Handset
Display

Indicates an active signal with the base station.

Warning – no contact with base station.

Shows status of battery.

You have new callers listed in your Caller Display list.

Off hook.

EXT Connecting to an external caller.

INT Connecting to another handset, registered to the same

base station.

Handset locked.

Pause.

P

–

Blank space.

–

–

––

–

Star button

– Hash button

–

–

–

–

Recall button

––

––

PIN Telephone PIN.

----

----

----

4

Keypad locked.

New answering machine message

---

Indicates that the call in your caller display calls list was

J

answered.

Quick Guide

Information for the handset settings

Switch the handset
on and off

Switch keypad lock
on and off

Answer a call

Make an
external call

End a call

Redial a number

Store a number in
the memory

Dial a number from
the Caller Display
calls list

Adjust the
handset volume

Secrecy

Call another
handset

Transfer a call

Call all handsets

Hold down for 1 second until you hear a long beep.

Hold down for 1 second until you hear a long beep.

#

to display last 5 numbers

0-9

location

ABC

2

0

1

INT

microphone off. microphone on.

INT

then the handset number e.g. 3.

INT

then the handset number e.g.

INT

✱

e.g.

ABC

2

R

2

Put an external
caller on hold
while you make
an internal call

INT

then the handset number e.g.

R

to end the internal call.

3.

5

Introduction

Your Diverse 3000 Classic handset and Charger has been designed
for ease of use and made to the high standards set by BT.

Your Diverse 3000 Classic handset and charger can be used with any
product in the Diverse range, (apart from the Diverse 1000). Please
refer to your main user guide for a complete list of product features.

Unpacking your Diverse 3000
Classic handset

If anything is missing, please
contact your place of purchase
immediately.

Diverse 3000
Classic handset

1

2

3

4

5

6

7

8

9

0

#

Charger

2 x rechargeable
batteries

Power adaptor

Battery
compartment cover

Belt Clip

Screws and
wall plugs

For your records

Date of purchase:

Place of purchase:

Serial number: On underside of unit.

Purchase price:

For guarantee purposes, proof of
purchase is required, so please
keep your receipt.

My additional handset PIN is

6

Safety information

General

For the handset use only approved
nickel-cadmium (NiCad) or
nickel-metal hydride (NiMH)
rechargeable batteries. Never use
other batteries or conventional
alkaline batteries. They could lead
to a short circuit or destroy the
battery casing. Recommended
batteries should have a power
rating of at least 600mAh 1.2V.
Batteries are available from the
Diverse Helpline

Only use the power supply
included with the product. Using
an unauthorised power supply
will invalidate your guarantee and
may damage the telephone. The
item number for the mains power
supply is C39 280-Z4-C174/..-C67.

If Keyguard is active, it is still
possible to make emergency calls

999 and 112.

to

Do not open the handset or base
station. This could expose you to
high voltages or other risks.
Contact the helpline for all repairs.

Radio signals transmitted between
the handset and base may cause
interference to hearing aids.

08457 908070.

This product should not be used
near emergency/intensive care
medical equipment and should
not be used by people with
pacemakers.

Never dispose of batteries in a
fire. There is a serious risk of
explosion and/or the release of
highly toxic chemicals.

Cleaning

Simply clean the handset and base
station with a damp (not wet) cloth,
or an antistatic wipe. Never use
household polish as this will
damage the product. Never use
a dry cloth as this may cause a
static shock.

Environmental

Do not expose to direct sunlight.
The product may heat up when
the batteries are being recharged.
This is normal. However, we
recommend that you do not place
the product on antique/veneered
wood to avoid damage.

Do not stand your product on
carpets or other surfaces which
generate fibres, or place it in
locations preventing free flow of
air over it’s surfaces.

7

Do not submerge any part of your
product in water and do not use it
in damp or humid conditions,
such as in bathrooms.

Do not expose your product to
fire, explosive or other hazardous
conditions.

There is a slight chance that your
phone could be damaged by an
electrical storm. We recommend
that you unplug the power and
telephone line cord for the
duration of the storm.

Approved rechargeable batteries

Nickel-Cadmium (NiCd)

Sanyo N-3U (700 mAh)

GP GP60AAKC (600 mAh)

Varta 751RS (700 mAh)

Mobile Power 700 (700 mAh)

Panasonic 600 DT (600 mAh)

Nickel-Metal Hydride (Ni-MH)

Sanyo H-3 U (1500 mAh)

GP GP130 AA HC (1300 mAh)

GP GP150 AA HC (1500 mAh)

Varta VH 1101 or

Phone Power (1000 mAh)

Panasonic HHR-110 AA (1100 mAh)

Friwo NiMH (1400 mAh)

Toshiba TH-1200 AARE (1200 mAh)

8

Setting up

Follow these steps to get your
Diverse 3000 Classic Handset
and Charger ready for use.

Install the rechargeable

1

batteries in the handset

Slide battery cover down and lift
off.

2 Connect the power cable

Plug the power cable into the
power socket on the underside of
your Diverse 3000 Classic Charger.

To wall mount your Diverse 3000
Classic Charger, see page 46.

When charging for the first

3

time, we recommend that
you let the batteries charge
for the full 16 hours before
making or receiving calls

Please Note

Battery display when inser ting or

replacing a battery.

When you replace the handset

batteries with ones that have been

fully charged, the battery indicator

will not show full until the next

charge cycle has been completed.

Charge the handset until the

batteries register full again. From

then on the display will be correct.

Place the handset on the charger.
When charging the battery level
symbol shown on the display
flashes.

Battery performance

After charging your Diverse 3000

Classic handset for the first time,

subsequent charging time for the
handset batteries is approximately
4-5 hours. Batteries and case may

become warm during charging.

This is normal.

9

Please Note

Under ideal conditions, the handset

batteries should give about 10 hours

talktime or 100 hours standby on a

single charge. However, new NiCad

batteries do not reach their full

capacity until they have been in

normal use for several days.

Please note that the lifespan of

NiCad rechargeable batteries

depends on how heavily they are

used. However, over time, their

capacity to recharge will begin to

diminish and they will eventually

need replacing.

Battery low warning

An LCD on the handset display
shows the current state of the charge.
When the batteries are almost flat a

beep sounds and the display shows
the empty battery symbol. Displays

showing the various states of charge

are shown below:

Batteries fully charged

Batteries at 66%

Batteries at 33%

Batteries empty

Registering a new Diverse
3000 Classic handset with the
base station

It is essential that you register
your handset with your Diverse
base station for it to work. The
following are basic instructions
on how to do this, but these may
differ if you have a Diverse 2-Line
or Diverse ISDN.

If your base station is anything
other than Diverse 3000 series,
please refer to your base station
user guide for registering
instructions.

This and each further additional
handset you purchase must be
registered at the base station in
order to work.

Up to six handsets (up to 8 on
Diverse 2-Line and Diverse ISDN)
can be registered and operated
from the base station, allowing
you to make and transfer internal
calls between handsets as well as
make and receive external calls.

The instructions in this section
are for registering a Classic
Handset with one base station. If
you have a system with more than
one base station, please follow the
procedure in the section

with additional base stations’

‘Operating

in
your main Diverse base station
user guide.

10

If you have a Diverse 3010 Classic/
Executive or a Diverse 3016, it
comes supplied with one Classic
handset which is automatically
registered as handset number one.

To register your new

4

handset to the base station

At the handset:

Press the SET button.

INT

Press the

Press the

✱

base station numbers are

INT button.

button. The

✱

displayed.

Enter the number of the
base station you want

1- 4

1-4. (Enter 1 for the

base station 1 when
registering for the first
time. When registering
the handset at additional
base stations, enter

2, 3

or 4 as necessary.)

Press the

OK

()

button.

Enter the base station
PIN (original setting

0000

).

Press the

OK

()

button. The flashes.

At the base station:

Press and hold down the

PAGE button on the base

station (for about 10
seconds) until you hear
the tone.

At the handset:

Display shows the
handset numbers
available, eg –

N.B. There is a small

2,3,4,5,6

delay before these
numbers are displayed
on the screen.

Select and enter one of
these numbers. This is
now the handset’s
internal number and it is
registered with the base
station. The stops
flashing.

Please Note

You can register your Diverse 3000

Classic handset at up to 4 different

base stations.

.

11

5 Fitting the belt clip

Fit the belt clip onto the back of
the handset.

Slots

Please remove the

6

protective film from the
display

Tabs

12