BT DIVERSE 2-LINE User Manual

Diverse 2-Line telephone system

For cordless and corded communications DECT Start-up Guide

Instructions for setting up your Diverse 2-Line and Diverse Additional and Executive Handsets

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

Please open this page for an ‘at a glance’ guide to your Diverse 2-Line.

Please open this page for a further ‘at a glance’ guide to your Diverse 2-Line.

At a glance

Front view

Green registration light

Comes on when mains power is switched on. Flashes during handset registration.

. . . . . . . . . . . . . . . . . . . .

Diverse 2-Line

Mains power cord

Telephone line socket 2 –

external line 2.

Telephone line socket 1 –

external line 1.

Socket for line cord socket adaptor –

internal number 9.

Socket for line cord socket adaptor –

internal number 0.

Corded sockets

Allows you to plug in up to two additional, corded machines such as a fax, answering machine or telephone.

Back view

Wall mounting screw sockets

At a glance: Diverse Executive Handset

ABC

DEF

GHI

JKL

MNO

PQRS

TUV

WXYZ

✱

RCL

PWR

a A

Power

For switching the handset ON and OFF and locking the keys (PROTECTED Mode).

Recall

For use with switchboards and BT Select Ser vices.

Phone

Used to make and answer calls.

End Call

Used to end a telephone call.

Brings up the menu onto the display.

Options

Lets you select options from the menus shown on the display.

Carrying clip

Keypad

Display

At a glance: Diverse Additional Handset

INT

ABC

DEF

GHI

JKL

MNO

PQRS

TUV9WXYZ

✱

RCL

PWR

STO

MEM

LNR

Carrying clip

Power

For switching the handset ON and OFF and locking the keys (PROTECTED Mode).

Recall

For use with switchboards and BT Select Ser vices

Keypad

Phone

For making and answering calls

Intercom

Enables internal communication and call transfer between handsets

End call

Used to end a call

Last number redial

Lets you redial the last five external numbers you called

Memory speed dial

Enables quick dialling of 10 numbers stored in the memor y

Store

Lets you store numbers on the memor y and access other phone functions

Display

Displays the status of your handset

In this guide

At a glance 2-4

Introduction 8

Warnings 9

Setting up 10

Installing the system 10 Registering your handsets 13

Using your Diverse 2000 Executive Handset 15

Switching ON/OFF and to PROTECTED 15 Making and receiving calls 16

Using your Diverse 2000 Additional Handset 17

Switching ON/OFF and to PROTECTED 17 Making and receiving calls 18

Connecting and using corded telephones and other equipment

Using an Executive Handset to set the configuration 21 Using an Additional Handset to set the configuration 22 Using attached corded telephones 24

Customising your Diverse 2-Line system 25

Customising using an Executive Handset 26 Automatic external line 26 Automatic call pickup 27 Call allocation 28 Call barring 31

Customising using an Additional Handset 39

Automatic external line 39 Automatic call pickup 39 Call allocation 40 Call barring 42

Using and changing the base station security code and handset PIN

To register a handset on more than one Diverse 2-Line base station

System settings 53

Wall mounting 56

Maintenance 57

Index 58

Hints and tips boxes

In this user guide, we’ve included helpful tips and important information in grey boxes.

Check that your Diverse 2-Line is complete. When you unpack you should have:

• Diverse 2-Line base station.

• Mains power adaptor.

• Two telephone line cords.

• Two telephone line cord socket adaptors.

• Rawlplugs and screws for wall mounting.

• Two User Guides (one Start-up User Guide and one standard User Guide)

For your records

For warranty purposes, proof of pur chase is requir ed, so please keep your receipt.

Date of purchase: Place of purchase: Serial number:

(on the underside of the telephone base station)

Purchase price:

We thank you for making the right choice and expect that your Diverse 2-Line will give you many years of quality service.

This Star t-up Guide will give you the information you need to set up your Diverse 2-Line and handsets ready for use, and to customize your phone system to your own personal requirements. Please refer to the standard User Guide for full instructions on day to day usage of your Diverse 2-Line and handsets once your system has been set up.

Please be sure to retain this Start-up Guide for future reference.

DE C T

By purchasing your Diverse 2-Line you now own a product which combines the advantages of cordless operation with the per for mance of a high quality telephone. It complies with the standard for Digital European Cordless Telecommunications (DECT) and offers unparalleled quality and features.

Building up a phone system

The BT Diverse range of products have been designed with flexibility in mind. With the exception of the Diverse 1000, the products in the Diverse range have been designed to grow in tandem to build the total telephone solution that best meets your needs. With the Diverse 2-Line you can use up to 8 handsets plus two corded machines - faxes, answering machines, modems or telephones – with your Diverse 2-Line base station. If you wish to connect more than 2 corded devices, you can purchase the Diverse Cordless Socket.

This Star t-up Guide applies to both single and multiple handset systems.

Introduction your Diverse

2-Line is designed for ease of use and made to the high standards set by BT.

Warning

1. Use only approved nickel-cadmium

(NiCad) rechargeable batteries, size AA for the handset. Never use other types of rechargeable batteries or conventional alkaline batteries. Using such batteries could lead to a short circuit or destroy the battery casing. Recommended batteries should have a power rating of 600m Ah 1.2V. Batteries are available from the Diverse Helpline 0345 90 80 70 or your local BT shop.

2. Do not try to use any power supply except the one provided, otherwise you may permanently damage your Diverse 2-Line. It will also result in non-compliance with EN41003:1993, which will invalidate the approval given to this apparatus.

3. Ther e is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug your Diverse from the mains power and telephone line socket during storms.

4. If you wear a hearing aid, please note that the Diverse 2-Line works by sending radio signals between the base station and handset. These signals can inter fere with hearing aids, causing a humming noise.

5. Diverse 2-Line can interfer e with other electrical equipment, such as answering machines, TV and radio sets, clock radio/alarms and computers if placed too close. It is recommended that you place your Diverse 2-Line at least one metre away from such appliances to avoid any risk of inter ference.

6. It is possible that the Diverse 2-Line’s range may be af fected by being near bodies of water (such as ponds, lakes, the sea).

7. The Diverse 2-Line will pr oduce a cer tain amount of heat during operation. Equally, the Additional and Executive Handsets as well as the chargers can become warm during charging. Whilst this is entirely safe, we advise against placing these products on antique, veneered or wooden sur faces as damage may occur.

8. In the event of a power failur e to the Diverse base station, calls can still be made from a corded telephone connected to the socket marked Tel no: 0 via Tel line 1 only.

9. Do not use the Diverse 2-Line and handsets in damp, humid conditions such as bathrooms. Do not expose the equipment or batteries to fire or water.

10. Do not dispose of used batteries in with general household rubbish and do not burn them.

11. Ensure that the telephone lines and power cables are located in the correct sockets in your Diverse 2-Line. Incorrect placement is dangerous.

12. Do not use the handsets in rooms where there are explosion hazards.

Setting up follow these steps to

get your Diverse 2-Line ready for use.

Installing the system

1. Where to install your Diverse 2-Line

To ensure that you achieve the maximum range possible with your Diverse 2-Line (up to 50 metres indoors, up to 300m outdoors) please note the following advice.

General points

Install the base station as centrally as possible in the area in which you will be using the telephones, for example:

• At an easily accessible point in the room.

• In a central room in your house, of fice or apar tment.

• Not in a niche in the wall.

• Not behind metal doors, heavy

furniture or metal cabinets.

• Not in the cellar or roofspace.

• Not at points where thick walls of

(reinforced) concrete or metal would block radio signals.

and if you intend to use your handset(s) outdoors;

• At window level if possible.

• In a room overlooking the outdoor

area.

Specific points

Select the best possible location, bearing the following criteria in mind.

• The telephone cable has to reach the telephone socket.

• The location has to be close to a mains socket for the power supply for the base station.

• To avoid inter ference, do not locate the base station in the immediate vicinity of other equipment such as a stereo, of fice equipment or microwave oven.

• The base station is designed for use in protected indoor environments and a temperature range from 0 to +50°C.

• Do not install the base unit in the bathroom, for example, a utility room or a damp cellar, or close to sources of heat such as radiators and the like.

• Do not install the base station where it will be exposed to direct sunlight.

If you intend to wall mount your Diverse 2-Line, it is a good idea to test the range of the product in the site you propose to locate it before actually fixing it to the wall. (See wall mounting on page 56.)

4. Switch on the mains power The base station green registration light comes on

5. Install the rechargeable batteries in the handset

Both the Additional Handset and Executive Handset use two AA size nickel cadmium (NiCad) batteries. These are supplied with the handsets. Hold the handset with the keypad facing down and slide open the batter y compar tment.

Inser t the batteries as indicated on the label inside the batter y compartment and slide the battery compartment cover shut.

2. Connect the two telephone line cords to the Diverse 2-Line base station

3. Now plug your Diverse 2-Line into the two telephone line sockets

If you do not have modern phone sockets, call Freefone 0800 800 150 and ask for a BT engineer to come and fit the correct type. This is a chargeable ser vice.You can wall mount your Diverse 2-Line base station or leave it free-standing on a flat sur face. To wall mount, see page 56.

Although the Diverse 2-Line is designed to be used with two telephone lines, if you wish to use it with one line only, please ensure that you use LINE 1 for your line connection. Additionally, you will need to set your second line to ‘internal calls only’. Please see instructions in your Handset User Guides to set up each handset or telephone to this mode.

6. Fit the handset carrying clip

Fit tab B of the clip into the slot on the edge of the handset as shown, then press tab A into place.

7. Charge the handset batteries for at least 16 hours

Place the handset in the charger (supplied separately).

When the handset batteries are charging, the green CHARGING light comes on.

When the handset has been charging for 16 hours, it is ready for use with your Diverse 2-Line.

For full instructions on how to use your charger, please refer to your charger user guide.

Tab

Slot

After charging your Executive/Additional Handset for the first time, normal charging time for the handset batteries

8. Register your handsets

Up to a total of eight handsets or cordless devices can be registered and operated from the Diverse 2-Line base station. Each handset must be registered for it to work.

The system allows you to make up to three internal calls and one external call OR two internal calls and two external calls at the same time.

Using an Executive Handset

Your handset of fers a menu-driven display. You enter the menu lists by using the

MENU button. The option buttons below

the display allow you to select the options within each menu and make adjustments to their settings.

The options shown on the display are indicated by symbols.

Range warning symbol

If ‘search station’ (Executive Handset) or the symbol (Additional Handset) flashes on the display, it means the handset is not registered with the base station. To register it see below. All handsets you purchase will need to be individually registered with the base station before they will work.

Display

Option buttons

Menu button

The symbols are as follows:

PHONEBOOK, to enter use

and alter phonebook entries.

INT INTERNAL.

REDIAL.

▲ Move UP through menu. ▼ Move DOWN through menu.

GO BACK to previous menu.

OK OK.

ACTIVATE. DELETE.

< BACK. > FORWARD.

➜

➞➞

During registration, if you make a mistake you can return to the previous level in the menu list

• Press the MENU button when in a

menu list.

• Or press the GO BACK option.

• Exit menu options completely by pressing the END CALL button.

–

To register an Executive Handset

Make sure the handset is switched OFF.

At the handset:

• Press the PWR button. The display shows REGISTER?

At the base station:

• Press and release the green registration light (this will flash during the registration process).

At the handset:

• Press the option button below OK on the display.

• Enter the base station system code, using the keypad (default 0000).

• Press OK.

• Wait until all available extension numbers are displayed.

• Enter one of the extension numbers, using the keypad.

• Your handset is now registered as the extension number you have chosen. The handset will beep once and the display will momentarily show INTERN and the number of the handset.

PWR

You now have up to 1 minute to register your handset.

You can register your Executive Handset with up to six base stations. Please ensure that you register your handset with the correct base station number. If you have only one base station, please ensure that you have selected ‘Base 1’ in the above procedure.

To register an Additional Handset

Make sure the handset is switched OFF.

To switch from ON to OFF

• Press and hold down the PWR button until the display goes blank.

At the base:

• Use a pencil tip (or similar) to press and release the green registration light. It will now star t to flash.

At the handset:

• Press and hold down the 1 button together with the PWR button until the display shows 1-

• Enter the 4-digit system code (default 0000).

• Press the #button. The display shows all the available handset numbers (1-8).

• Select and enter one of the displayed numbers. This is now the handset’s internal number and it is register ed with the base station. This is confirmed by a shor t beep and the symbol will stop flashing.

PWR

1#1

TUV

You now have up to 1 minute to register your handset.

Flashing

A f lashing symbol means the handset is not registered with the base station or is out of range. All additional handsets you purchase will need to be individually registered with the Diverse 2-Line base station before they will work. If eight handsets are already registered with the base, the handset display will show three dashes – – – after you have entered the system code.

Using your Diverse 2000 Executive Handset

The following instructions tell you how to begin to make and receive calls from your Executive Handset.

For full instructions of how to use your Executive Handset, including how to store numbers into the handset memory, please refer to the Diverse 2-Line standard User Guide.

Switching your handset ON/OFF and to PROTECTED mode

Using the PWR button. The Executive Handset can be operated in one of three dif ferent modes.

When the handset is OFF, calls cannot be made and the handset does not respond to incoming calls.

To switch ON

• Press and hold down the PWR button

until the display is activated.

When the handset is switched ON, you can make and receive calls.

To switch from ON or PROTECTED to OFF

• Press and hold down the PWR button

until the display goes blank.

To switch from ON to PROTECTED

• Press and release the PWR button

briefly.

When the handset is in PROTECTED mode, you cannot accidentally operate the handset’s keypad when carrying it around. You can still receive incoming calls but cannot make outgoing calls.

To switch from PROTECTED to ON

• Press the PWR button briefly.

If your Executive Handset is out of range of the Diverse 2-Line base station, the displays flashes the base station name. You cannot make or receive calls until the handset is back within range.

PWR

Base 1

INT

➔➔

• If the handset is on the charging station, simply lift the handset and speak. (You will still need to press the

PHONE button if the automatic call

pick-up setting has been switched of f. See page 27.)

To make an internal call to a specific handset or telephone

The handset must be switched ON:

• Press the INT button. Display shows your handset number.

• Enter the internal number (0-9) you want to call. The handset or telephone will ring.

• To end the call, press the END CALL button or replace the handset on the base.

To redial the last external number

• Press the PHONE button.

• Press REDIAL.

To redial any of the last five external numbers

You can redial the last five numbers dialled from your handset.

• Press the REDIAL option.

• Press DOWN to find the number you

want.

• Press PHONE and the number is dialled.

Making and receiving calls

To make an external call

Ensure the handset is switched ON.

• Press the PHONE button. You will hear the external dial tone and the display prompts you to dial. If automatic external line is switched off, you will have to select a line number first (see automatic external line on page 26) to get dial tone.

• Dial the number. The display shows the number you have dialled.

Alternatively, you can key-in the phone number you want first including line number if necessar y, check that it’s correct on the display and then pr ess the

PHONE button to dial.

To end a call

• Press the PHONE button.

• Place the handset back on the charger.

To receive calls

When the handset rings:

• Press the PHONE button on the handset and speak.

If both external lines are busy, your handset will display ‘

–––

’ flashing and the word ‘EXTERN’ and you will hear the internal‘busy’ signal.

For full instructions of the many ways to make, receive and pass calls, please refer to your Diverse 2-Line Standard User Guide.

INT

0-9

REDIAL

▼

➔➔

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