BT DIVERSE 2-LINE User Manual

Diverse 2-Line telephone system

For cordless and corded communications DECT Start-up Guide

Instructions for setting up your Diverse 2-Line and Diverse Additional and Executive Handsets

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

Please open this page for an ‘at a glance’ guide to your Diverse 2-Line.

Please open this page for a further ‘at a glance’ guide to your Diverse 2-Line.

At a glance

Front view

Green registration light

Comes on when mains power is switched on. Flashes during handset registration.

. . . . . . . . . . . . . . . . . . . .

Diverse 2-Line

Mains power cord

Telephone line socket 2 –

external line 2.

Telephone line socket 1 –

external line 1.

Socket for line cord socket adaptor –

internal number 9.

Socket for line cord socket adaptor –

internal number 0.

Corded sockets

Allows you to plug in up to two additional, corded machines such as a fax, answering machine or telephone.

Back view

Wall mounting screw sockets

At a glance: Diverse Executive Handset

ABC

DEF

GHI

JKL

MNO

PQRS

TUV

WXYZ

✱

RCL

PWR

a A

Power

For switching the handset ON and OFF and locking the keys (PROTECTED Mode).

Recall

For use with switchboards and BT Select Ser vices.

Phone

Used to make and answer calls.

End Call

Used to end a telephone call.

Brings up the menu onto the display.

Options

Lets you select options from the menus shown on the display.

Carrying clip

Keypad

Display

At a glance: Diverse Additional Handset

INT

ABC

DEF

GHI

JKL

MNO

PQRS

TUV9WXYZ

✱

RCL

PWR

STO

MEM

LNR

Carrying clip

Power

For switching the handset ON and OFF and locking the keys (PROTECTED Mode).

Recall

For use with switchboards and BT Select Ser vices

Keypad

Phone

For making and answering calls

Intercom

Enables internal communication and call transfer between handsets

End call

Used to end a call

Last number redial

Lets you redial the last five external numbers you called

Memory speed dial

Enables quick dialling of 10 numbers stored in the memor y

Store

Lets you store numbers on the memor y and access other phone functions

Display

Displays the status of your handset

In this guide

At a glance 2-4

Introduction 8

Warnings 9

Setting up 10

Installing the system 10 Registering your handsets 13

Using your Diverse 2000 Executive Handset 15

Switching ON/OFF and to PROTECTED 15 Making and receiving calls 16

Using your Diverse 2000 Additional Handset 17

Switching ON/OFF and to PROTECTED 17 Making and receiving calls 18

Connecting and using corded telephones and other equipment

Using an Executive Handset to set the configuration 21 Using an Additional Handset to set the configuration 22 Using attached corded telephones 24

Customising your Diverse 2-Line system 25

Customising using an Executive Handset 26 Automatic external line 26 Automatic call pickup 27 Call allocation 28 Call barring 31

Customising using an Additional Handset 39

Automatic external line 39 Automatic call pickup 39 Call allocation 40 Call barring 42

Using and changing the base station security code and handset PIN

To register a handset on more than one Diverse 2-Line base station

System settings 53

Wall mounting 56

Maintenance 57

Index 58

Hints and tips boxes

In this user guide, we’ve included helpful tips and important information in grey boxes.

Check that your Diverse 2-Line is complete. When you unpack you should have:

• Diverse 2-Line base station.

• Mains power adaptor.

• Two telephone line cords.

• Two telephone line cord socket adaptors.

• Rawlplugs and screws for wall mounting.

• Two User Guides (one Start-up User Guide and one standard User Guide)

For your records

For warranty purposes, proof of pur chase is requir ed, so please keep your receipt.

Date of purchase: Place of purchase: Serial number:

(on the underside of the telephone base station)

Purchase price:

We thank you for making the right choice and expect that your Diverse 2-Line will give you many years of quality service.

This Star t-up Guide will give you the information you need to set up your Diverse 2-Line and handsets ready for use, and to customize your phone system to your own personal requirements. Please refer to the standard User Guide for full instructions on day to day usage of your Diverse 2-Line and handsets once your system has been set up.

Please be sure to retain this Start-up Guide for future reference.

DE C T

By purchasing your Diverse 2-Line you now own a product which combines the advantages of cordless operation with the per for mance of a high quality telephone. It complies with the standard for Digital European Cordless Telecommunications (DECT) and offers unparalleled quality and features.

Building up a phone system

The BT Diverse range of products have been designed with flexibility in mind. With the exception of the Diverse 1000, the products in the Diverse range have been designed to grow in tandem to build the total telephone solution that best meets your needs. With the Diverse 2-Line you can use up to 8 handsets plus two corded machines - faxes, answering machines, modems or telephones – with your Diverse 2-Line base station. If you wish to connect more than 2 corded devices, you can purchase the Diverse Cordless Socket.

This Star t-up Guide applies to both single and multiple handset systems.

Introduction your Diverse

2-Line is designed for ease of use and made to the high standards set by BT.

Warning

1. Use only approved nickel-cadmium

(NiCad) rechargeable batteries, size AA for the handset. Never use other types of rechargeable batteries or conventional alkaline batteries. Using such batteries could lead to a short circuit or destroy the battery casing. Recommended batteries should have a power rating of 600m Ah 1.2V. Batteries are available from the Diverse Helpline 0345 90 80 70 or your local BT shop.

2. Do not try to use any power supply except the one provided, otherwise you may permanently damage your Diverse 2-Line. It will also result in non-compliance with EN41003:1993, which will invalidate the approval given to this apparatus.

3. Ther e is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug your Diverse from the mains power and telephone line socket during storms.

4. If you wear a hearing aid, please note that the Diverse 2-Line works by sending radio signals between the base station and handset. These signals can inter fere with hearing aids, causing a humming noise.

5. Diverse 2-Line can interfer e with other electrical equipment, such as answering machines, TV and radio sets, clock radio/alarms and computers if placed too close. It is recommended that you place your Diverse 2-Line at least one metre away from such appliances to avoid any risk of inter ference.

6. It is possible that the Diverse 2-Line’s range may be af fected by being near bodies of water (such as ponds, lakes, the sea).

7. The Diverse 2-Line will pr oduce a cer tain amount of heat during operation. Equally, the Additional and Executive Handsets as well as the chargers can become warm during charging. Whilst this is entirely safe, we advise against placing these products on antique, veneered or wooden sur faces as damage may occur.

8. In the event of a power failur e to the Diverse base station, calls can still be made from a corded telephone connected to the socket marked Tel no: 0 via Tel line 1 only.

9. Do not use the Diverse 2-Line and handsets in damp, humid conditions such as bathrooms. Do not expose the equipment or batteries to fire or water.

10. Do not dispose of used batteries in with general household rubbish and do not burn them.

11. Ensure that the telephone lines and power cables are located in the correct sockets in your Diverse 2-Line. Incorrect placement is dangerous.

12. Do not use the handsets in rooms where there are explosion hazards.

Setting up follow these steps to

get your Diverse 2-Line ready for use.

Installing the system

1. Where to install your Diverse 2-Line

To ensure that you achieve the maximum range possible with your Diverse 2-Line (up to 50 metres indoors, up to 300m outdoors) please note the following advice.

General points

Install the base station as centrally as possible in the area in which you will be using the telephones, for example:

• At an easily accessible point in the room.

• In a central room in your house, of fice or apar tment.

• Not in a niche in the wall.

• Not behind metal doors, heavy

furniture or metal cabinets.

• Not in the cellar or roofspace.

• Not at points where thick walls of

(reinforced) concrete or metal would block radio signals.

and if you intend to use your handset(s) outdoors;

• At window level if possible.

• In a room overlooking the outdoor

area.

Specific points

Select the best possible location, bearing the following criteria in mind.

• The telephone cable has to reach the telephone socket.

• The location has to be close to a mains socket for the power supply for the base station.

• To avoid inter ference, do not locate the base station in the immediate vicinity of other equipment such as a stereo, of fice equipment or microwave oven.

• The base station is designed for use in protected indoor environments and a temperature range from 0 to +50°C.

• Do not install the base unit in the bathroom, for example, a utility room or a damp cellar, or close to sources of heat such as radiators and the like.

• Do not install the base station where it will be exposed to direct sunlight.

If you intend to wall mount your Diverse 2-Line, it is a good idea to test the range of the product in the site you propose to locate it before actually fixing it to the wall. (See wall mounting on page 56.)

4. Switch on the mains power The base station green registration light comes on

5. Install the rechargeable batteries in the handset

Both the Additional Handset and Executive Handset use two AA size nickel cadmium (NiCad) batteries. These are supplied with the handsets. Hold the handset with the keypad facing down and slide open the batter y compar tment.

Inser t the batteries as indicated on the label inside the batter y compartment and slide the battery compartment cover shut.

2. Connect the two telephone line cords to the Diverse 2-Line base station

3. Now plug your Diverse 2-Line into the two telephone line sockets

If you do not have modern phone sockets, call Freefone 0800 800 150 and ask for a BT engineer to come and fit the correct type. This is a chargeable ser vice.You can wall mount your Diverse 2-Line base station or leave it free-standing on a flat sur face. To wall mount, see page 56.

Although the Diverse 2-Line is designed to be used with two telephone lines, if you wish to use it with one line only, please ensure that you use LINE 1 for your line connection. Additionally, you will need to set your second line to ‘internal calls only’. Please see instructions in your Handset User Guides to set up each handset or telephone to this mode.

6. Fit the handset carrying clip

Fit tab B of the clip into the slot on the edge of the handset as shown, then press tab A into place.

7. Charge the handset batteries for at least 16 hours

Place the handset in the charger (supplied separately).

When the handset batteries are charging, the green CHARGING light comes on.

When the handset has been charging for 16 hours, it is ready for use with your Diverse 2-Line.

For full instructions on how to use your charger, please refer to your charger user guide.

Tab

Slot

After charging your Executive/Additional Handset for the first time, normal charging time for the handset batteries

8. Register your handsets

Up to a total of eight handsets or cordless devices can be registered and operated from the Diverse 2-Line base station. Each handset must be registered for it to work.

The system allows you to make up to three internal calls and one external call OR two internal calls and two external calls at the same time.

Using an Executive Handset

Your handset of fers a menu-driven display. You enter the menu lists by using the

MENU button. The option buttons below

the display allow you to select the options within each menu and make adjustments to their settings.

The options shown on the display are indicated by symbols.

Range warning symbol

If ‘search station’ (Executive Handset) or the symbol (Additional Handset) flashes on the display, it means the handset is not registered with the base station. To register it see below. All handsets you purchase will need to be individually registered with the base station before they will work.

Display

Option buttons

Menu button

The symbols are as follows:

PHONEBOOK, to enter use

and alter phonebook entries.

INT INTERNAL.

REDIAL.

▲ Move UP through menu. ▼ Move DOWN through menu.

GO BACK to previous menu.

OK OK.

ACTIVATE. DELETE.

< BACK. > FORWARD.

➜

➞➞

During registration, if you make a mistake you can return to the previous level in the menu list

• Press the MENU button when in a

menu list.

• Or press the GO BACK option.

• Exit menu options completely by pressing the END CALL button.

–

To register an Executive Handset

Make sure the handset is switched OFF.

At the handset:

• Press the PWR button. The display shows REGISTER?

At the base station:

• Press and release the green registration light (this will flash during the registration process).

At the handset:

• Press the option button below OK on the display.

• Enter the base station system code, using the keypad (default 0000).

• Press OK.

• Wait until all available extension numbers are displayed.

• Enter one of the extension numbers, using the keypad.

• Your handset is now registered as the extension number you have chosen. The handset will beep once and the display will momentarily show INTERN and the number of the handset.

PWR

You now have up to 1 minute to register your handset.

You can register your Executive Handset with up to six base stations. Please ensure that you register your handset with the correct base station number. If you have only one base station, please ensure that you have selected ‘Base 1’ in the above procedure.

To register an Additional Handset

Make sure the handset is switched OFF.

To switch from ON to OFF

• Press and hold down the PWR button until the display goes blank.

At the base:

• Use a pencil tip (or similar) to press and release the green registration light. It will now star t to flash.

At the handset:

• Press and hold down the 1 button together with the PWR button until the display shows 1-

• Enter the 4-digit system code (default 0000).

• Press the #button. The display shows all the available handset numbers (1-8).

• Select and enter one of the displayed numbers. This is now the handset’s internal number and it is register ed with the base station. This is confirmed by a shor t beep and the symbol will stop flashing.

PWR

1#1

TUV

You now have up to 1 minute to register your handset.

Flashing

A f lashing symbol means the handset is not registered with the base station or is out of range. All additional handsets you purchase will need to be individually registered with the Diverse 2-Line base station before they will work. If eight handsets are already registered with the base, the handset display will show three dashes – – – after you have entered the system code.

Using your Diverse 2000 Executive Handset

The following instructions tell you how to begin to make and receive calls from your Executive Handset.

For full instructions of how to use your Executive Handset, including how to store numbers into the handset memory, please refer to the Diverse 2-Line standard User Guide.

Switching your handset ON/OFF and to PROTECTED mode

Using the PWR button. The Executive Handset can be operated in one of three dif ferent modes.

When the handset is OFF, calls cannot be made and the handset does not respond to incoming calls.

To switch ON

• Press and hold down the PWR button

until the display is activated.

When the handset is switched ON, you can make and receive calls.

To switch from ON or PROTECTED to OFF

• Press and hold down the PWR button

until the display goes blank.

To switch from ON to PROTECTED

• Press and release the PWR button

briefly.

When the handset is in PROTECTED mode, you cannot accidentally operate the handset’s keypad when carrying it around. You can still receive incoming calls but cannot make outgoing calls.

To switch from PROTECTED to ON

• Press the PWR button briefly.

If your Executive Handset is out of range of the Diverse 2-Line base station, the displays flashes the base station name. You cannot make or receive calls until the handset is back within range.

PWR

Base 1

INT

➔➔

• If the handset is on the charging station, simply lift the handset and speak. (You will still need to press the

PHONE button if the automatic call

pick-up setting has been switched of f. See page 27.)

To make an internal call to a specific handset or telephone

The handset must be switched ON:

• Press the INT button. Display shows your handset number.

• Enter the internal number (0-9) you want to call. The handset or telephone will ring.

• To end the call, press the END CALL button or replace the handset on the base.

To redial the last external number

• Press the PHONE button.

• Press REDIAL.

To redial any of the last five external numbers

You can redial the last five numbers dialled from your handset.

• Press the REDIAL option.

• Press DOWN to find the number you

want.

• Press PHONE and the number is dialled.

Making and receiving calls

To make an external call

Ensure the handset is switched ON.

• Press the PHONE button. You will hear the external dial tone and the display prompts you to dial. If automatic external line is switched off, you will have to select a line number first (see automatic external line on page 26) to get dial tone.

• Dial the number. The display shows the number you have dialled.

Alternatively, you can key-in the phone number you want first including line number if necessar y, check that it’s correct on the display and then pr ess the

PHONE button to dial.

To end a call

• Press the PHONE button.

• Place the handset back on the charger.

To receive calls

When the handset rings:

• Press the PHONE button on the handset and speak.

If both external lines are busy, your handset will display ‘

–––

’ flashing and the word ‘EXTERN’ and you will hear the internal‘busy’ signal.

For full instructions of the many ways to make, receive and pass calls, please refer to your Diverse 2-Line Standard User Guide.

INT

0-9

REDIAL

▼

➔➔

Using yourDiverse 2000 Additional Handset

The following instructions explain how to begin to make and receive calls from your Additional Handset. For full instructions on how to use your Additional Handset, including how to store numbers into the memor y, please refer to your Diverse 2-Line standard User Guide.

Switching your handset ON/OFF and to PROTECTED mode

Using the PWR button, the handset can be operated in one of three dif fer ent modes.

When the handset is OFF, calls cannot be made and the handset does not respond to incoming calls.

To switch ON

• Press and hold down the PWR button

until the display is activated.

When the handset is switched ON you can make and receive calls.

To switch from ON or PROTECTED to OFF

• Press and hold down the PWR button

until the display goes blank.

To switch from ON to PROTECTED

• Press and release the PWR quickly.

When the handset is in PROTECTED mode, you cannot accidentally operate the handset’s keypad when carrying it around. You can still receive incoming calls but cannot make outgoing calls.

To switch from PROTECTED to ON

• Press and release the PWR button

quickly.

If your Additional Handset is out of range of the Diverse 2-Line base station, the symbol f lashes. You cannot make or receive calls until the handset is brought back within range.

PWR

To receive an external call

• When the handset rings the display

flashes EXT.

• Press the PHONE button on the handset and speak.

• If the handset is on the charging station, simply lift it up and speak, (you will still need to press the PHONE button if the automatic call pickup setting has been switched of f. See main User Guide).

• To end the call either press the END

CALL

button or replace the handset

on the charger.

To make an internal call to a specific handset or telephone

• Press the INT button. The display

shows your handset number.

• Enter the internal number (0-9) of the handset/telephone you want to call. The called handset/telephone will ring.

• To end the call either press the END

CALL

button or replace the handset

on the charger.

Note: If you wish to include a pause in

the telephone number then press the LNR button. The pause will be indicated by a ‘P’ in the number.

If both external lines are busy your handset will display three f lashing darts at the top of the screen and you will hear the busy signal.

Making and receiving calls

To make an external call

Ensure the handset is switched ON.

• Press the PHONE button. You will hear the external dial tone, and the display prompts you to dial. If automatic external line is switched off you will have to select a line number first (see automatic external line in your main User Guide) to get dial tone.

• Dial the number. The display shows the number you have dialled.

Alternatively, you can key in the phone number you want first, including line number if necessar y, check that it’s correct on the display and then pr ess the

PHONE button to dial.

To end a call

• Press the END CALL button

• Place the handset back on the charger.

INT

0-9

EXT

To redial any of the last five external numbers

• Press the LNR button until the desired

number is displayed.

• Press the PHONE button.

• To end the call either press the END

CALL

button or replace the handset

on the charger.

To receive an internal call

When the handset rings, the display flashes INT plus the number of the handset calling you.

• Press the PHONE button and speak

• If the handset is on the charging station, simply lift the handset and speak (you will still need to press the

PHONE button if the automatic call

pickup setting has been switched of f. See your main User Guide).

• To end the call either press the END

CALL

button or replace the handset

on the charger.

To redial the last external number

• Press the PHONE button.

• Press the LNR button. The last

number you called will be redialled automatically.

• To end the call either press the END

CALL

button or replace the handset

on the charger.

LNR

For full instructions of all the ways in which you can make and receive calls using your Diverse Additional Handset, please consult your standard Diverse User Guide.

LNR

As well as connecting up to eight cordless handsets/cordless sockets you can connect two corded devices to your Diverse 2-Line, for example: fax machine + telephone answering machine

Each corded device attached must be connected via socket adaptors to the two corded telephone sockets on the Diverse 2-Line so that each one will be connected to a separate internal phone number. Fax and modems should if possible be connected to the socket marked Tel No: 0 which can suppor t a data rate of

28.8kbit/s. This is due to a 9.6Kb limit on

the socket marked tel no: 9.

Connecting a corded telephone

A telephone can be plugged in and used immediately. No registration is required but you may want to alter group ringing or collective ringing settings (see Call allocation on page 28).

Connecting other corded devices

Using a registered handset, you must tell the Diverse 2-Line whether the attached device is a fax machine, answering machine or modem.

Connecting and using corded telephones and other equipment

When connecting a fax machine to your Diverse 2-Line you may need to set the fax machine for use with a switchboard. See your fax user guide for details.

On the Executive Handset the configuration options are displayed within a menu list of possible settings. The current setting has the word “activ:” next to it.

Using an Executive Handset to set the connection configuration.

You can stipulate which types of cordless devices are connected to the Diverse 2-Line base station. It is impor tant to set the right configuration to ensure corr ect operation.

Cordless Sockets

If you require to add more than 2 corded devices to your Diverse 2-Line, you can purchase a Diverse Cordless Socket. This allows you to attach another cordless device per cordless socket, but will reduce the number of handsets you can have (one less per every Cordless Socket).

If you wish for more information on Cordless Sockets, please contact your local retailer.

Codes for equipment type:

Executive Handset

no funct.

Disables the internal number. Produces busy tone to internal calls. Valid only for internal numbers 0 and 9.

Mobileset

Used for Cordless handset/socket. Valid only for internal numbers 1 to 8.

Telephone

Used for corded telephone or answering machine. Valid only for internal numbers 0 and 9.

Modem.

Used for modems. No echo suppression/ cancellation. Produces busy tone to internal calls.

FAX

Used for fax machines. No echo suppression/cancellation. Produces busy tone to internal calls.

Doorstatio

Used for door phone systems. Inhibits ringing to door phone and uses own call group to call internal numbers. Valid only for internal number 9. Note: Do not use this setting. It is not supported by BT.

neutral (telephone or fax machine) Allows you to call a telephone attached to a fax machine or to transfer a fax call to it.

Socket/ Register

Connected

internal it on the

machine

tel no base as:

Telephone 0 or 9 Telephone Answering

machine 0 or 9 Telephone

Fax machine 0 only Fax or

‘Neutral’ Modem 0 only Modem External bell 0 or 9 Telephone Entr y phone 9 only Doorstatio

To select the equipment type and the internal line to which it is to be attached

The handset must be switched ON

• Press the MENU button to display the main menu.

• Press DOWN to highlight SERVICE.

• Press OK.

• Press NEXT to highlight SYSTEM

SETTINGS.

• Press OK.

• Enter the system code (default 0000).

• Press OK.

• Press NEXT to highlight EQUIPMENT

DATA.

• Press OK.

• Press NEXT to highlight A/B LINE.

• Press OK.. The display shows:

A/B LINE 0; A/B LINE 9; INTERNAL 1; INTERNAL 2; to INTERNAL 8.

• Press NEXT to highlight the inter nal line to which you wish to connect your equipment.

• Press OK. The display shows the codes for the type of equipment which you can connect to that internal line (see table). The active setting is also shown.

• Press NEXT to highlight the required equipment setting.

• Press SAVE if a new setting has been selected or OK to confirm the cur rent setting.

Using an Additional Handset to set the connection configuration.

You can stipulate which types of devices are connected to the Diverse 2-Line base station. It is impor tant to set the right configuration to ensure corr ect operation.

In the Additional Handset the configuration setting is displayed as a single digit (1-6). The meaning of this digit is shown in the following table:

Codes for equipment type:

Additional Handset

Code Meaning

0 No function.

Disables port. Produces busy to internal calls. Valid only for internal numbers 0 and 9.

1 Cordless handset or Diverse

cordless socket. Valid only for internal numbers 1 to 8.

2 Corded telephone or answering

machine. Valid only for internal numbers 0 and 9.

3 Modem.

No echo suppression/ cancellation. Produces busy tone to internal calls.

4 Fax machine.

No echo suppression/ cancellation. Produces busy tone to internal calls.

5 Door entry phone

Inhibits ringing to door phone and uses own call group to call internal numbers. Valid only for internal number 9. Note: Do not use this setting. If is not supported by BT.

6 Neutral (telephone or fax

machine). Allows you to call a fax machine with a telephone, or to transfer a fax call to it.

▼

SAVE

• Press the LNR button to scroll through until the internal number you want is displayed.

• Press the appropriate button (0-6) which corresponds to the correct configuration, if dif ferent to the one displayed (see table on page 22).

• Press the STO button to confirm.

To set the equipment type and the internal line to which it is to be attached

The handset must be switched ON

• Press the STO button.

• Press the #button.

• Press the 1 button.

• Enter the system code (default 0000).

• Press the 0 button.

• Press the LNR button.

• Press the #button.

• Press the 0 button. The display will

show two digits towards the left of the screen.

The leftmost digit is a 0 and is the internal number currently selected. The digit to the right of it indicates the equipment type for that internal number (default setting 2 = telephone).

The LNR button is used to step through the internal numbers (0-9) of all registered equipment. The left most digit will change to indicate the current internal number and the digit to the right will indicate its equipment setting.

STO

LNR

When using modems

In the initialisation string of your modem software application you may need to set the modem to “blind dial”. With the standard Hayes command set, ATZO will perform this function (refer to modem user guide).

You may also need to set any automatically dialled numbers to first dial the line access digit (0,1,2) and then pause to allow external dial tone to arrive (say 2 sec) before dialling the remainder of the number.

Using attached, corded telephones

Once set up, basic calls can be made and received as follows. For more detailed instructions on how to use attached corded telephones, please refer to your Diverse 2-Line standard User Guide.

To make an external call

Lift the handset.

• Press the 0, 1 or 2 button for an external line (0 denotes first available free line) .

• Dial the number you want.

To make an internal call to a specific handset or telephone.

• Lift the handset.

• Press the 9 button.

• Press the button (0-9) which

corresponds to the internal number of the handset or telephone you want.

To answer an incoming call when your phone rings:

• Lift the handset and speak.

0-9

Customising your Diverse 2-Line system

Your Diverse 2-Line system can be customised to suit your personal operating requirements. The following features can be adjusted.

Automatic external line

When you press the PHONE button on your registered handset, you will automatically get an external line. You can change this setting so that you will also have to press 0, 1 or 2 to get an external line. This enables you to choose a specific line ever y time you make a call. This may be useful if for instance, one of the two lines is a direct external line and the other is connected to a switchboard.

Executive Handset see page 26. Additional Handset see page 39.

Automatic call pick-up

When the handset is placed on the charger and a call comes in, you can answer the call just by lifting the handset. You can switch this setting of f so that you will always have to press the

PHONE button to answer the call. The

original setting is ON. Executive Handset see page 27.

Additional Handset see page 39.

Call allocation

Your Diverse 2-Line system is pre-set to ring all registered handsets and any attached corded machines as soon as there is an incoming call on either line. This is called “collective ringing”.

You can change this to enable a selected group of phones to ring on either external line 1 or external line 2.

You can also set one group of handsets/ telephones to ring as soon as a call comes in and for a second group of handsets to then ring if the first group of handsets have not answered. This is called “group ringing”.

Executive Handset, see page 28. Additional Handset, see page 40.

Customising using an Executive Handset

Automatic external line

You can set up your Diverse system to make calls in two dif ferent ways:

Automatic external line switched ON means that when you press the PHONE button, you automatically get an external line (this is the default setting).

Automatic external line switched OFF means when you want to make a call, you will first have to press 0, 1 or 2 and then the PHONE button to get an external line (dialling 0 picks up any free line).

Call barring

You can choose to restrict calls from your Diverse 2-Line in four dif ferent ways.

Executive Handset, see page 31. Additional Handset, see page 42.

1.You can bar all outgoing calls from your Diverse 2-Line other than for 3 pre-programmed (999, 112 and 9112) or 4 user programmable (i.e. doctor, plumber, equipment breakdown engineer) emergency numbers. Useful if you want your handsets to function purely as an internal phone system.

2.Barring specific numbers being called from handsets registered with Diverse 2-Line bases. These restrictions apply to specific handsets. Each one can have up to three barr ed number prefixes up to eight digits each set against them.

3.Restricting handsets and attached phones to incoming plus internal calls or internal calls only. The restrictions apply to specific handsets or telephones and may be set dif ferently for external Line 1 and external Line 2.

4.Restricting an individual handset from making any calls (except the 3 preset emergency numbers and 4 user programmable emergency numbers stored in the base station).

Automatic Call Pickup

If Automatic Call Pickup is OFF, you will have to press the PHONE button to take a call (even if the handset is in the charger). The default setting in ON.

To switch automatic call pick up off/on

The handset must be switched ON:

• Press the MENU button to display the main menu.

• Press DOWN to highlight SETTINGS.

• Press OK.

• Press NEXT to highlight HANDSET

SETTINGS.

• Press OK.

• Press NEXT to highlight AUTO TALK.

• Press OK. The display shows the

current setting and gives you the choice to turn ON or OFF.

• Either press GO BACK to exit or change the setting as follows.

To switch from ON to OFF:

• Press the OFF button.

• Press the OK button to confirm.

To switch from OFF to ON:

• Press the ON button.

• Press the OK button to confirm.

To switch automatic external line on/off

The handset must be switched ON:

• Press the MENU button to display the main menu.

• Press DOWN to highlight SERVICE.

• Press OK.

• Press NEXT to highlight SYSTEM

SETTINGS.

• Press OK.

• Enter the system code (default 0000).

• Press OK.

• Press NEXT to highlight EQUIPMENT

DATA.

• Press OK.

• Press NEXT to highlight AUTOM.

SEIZURE.

• Press OK. Display lists the inter nal numbers of all registered handsets (1-8) that are set to get an automatic external line.

• Press

DELETE

to remove numbers and buttons 1-8 to add numbers displayed on the screen, until the numbers displayed are the internal numbers of the handsets to which you want to allocate automatic external line.

• Press SAVE to confir m any changes or

OK if no changes are made.

1-8

▼

OFF

To select group ringing for a specific external line and/or assign internal numbers to the call groups

• Press the MENU button to highlight

the main menu.

• Press DOWN to highlight SERVICE.

• Press OK.

• Press NEXT to highlight SYSTEM

SETTINGS.

• Press OK.

• Enter the system code (default 0000).

• Press OK.

• Press NEXT to highlight LINE DATA.

• Press OK.

• Press NEXT to highlight EXTERNAL 1 or

EXTERNAL 2.

• Press OK.

• Press NEXT to highlight CALL DATA.

• Press OK.

• Press NEXT to highlight RING

ALLOCATION.

• Press OK. The display shows the two types of ringing and which one is active.

• Press NEXT to select GROUP CALL.

Call allocation

You can allocate collective or group ringing to each external line.

Group ringing

EXAMPLE

You want handsets 1 and 3 to ring on external line 1. If there is no answer after say three rings, you want the system to also make handsets 2, 4 and 6 ring.

You would in the example set: – Handsets 1 & 3 allocated to external

line 1, group 1.

– Handsets 2, 4 & 6 allocated to external

line 1, group 2.

– Number of rings set to three ring cycles.

3 rings, then

13 24 6

External Line 1

ABC

DEF

GHI

JKL6MNO

PQRS

TUV9WXYZ

✱

RCL

PWR

a A

ABC

DEF

GHI

JKL6MNO

PQRS

TUV9WXYZ

✱

RCL

PWR

a A

ABC

DEF

GHI

JKL6MNO

PQRS

TUV9WXYZ

✱

RCL

PWR

a A

ABC

DEF

GHI

JKL6MNO

PQRS

TUV9WXYZ

✱

RCL

PWR

a A

ABC

DEF

GHI

JKL6MNO

PQRS

TUV9WXYZ

✱

RCL

PWR

a A

▼

If GROUP CALL was active

• Press OK to confirm. The display shows the internal numbers assigned to Group 1. These are the ones that will ring first.

• Press the internal numbers of the handsets/telephones you want to add to this group or press the §button to delete numbers in this group.

• Press SAVE to confir m the changes or press OK if no changes have been done. Any saving will be confirmed. The display shows the internal numbers assigned to Group 2. These are the ones that will ring after a set number of rings.

• Press the internal numbers of the handsets/telephones you want to add to this group or press the §button to delete numbers in this group.

• Press SAVE to confir m the changes or press OK if no changes have been done. Any saving will be confirmed. The display will now move to the menu for the external line you selected. (EXTERNAL 1 or EXTERNAL 2.)

• Press the END CALL button to end the session and return to idle mode. Alternatively you may want to select CALL DATA again to r edo the settings or as a shor tcut to set the number of rings.

If GROUP CALL is new

• Press SAVE to confir m. The display does not show any internal numbers assigned to Group 1.

• Press the internal numbers of the handsets/telephones to add to this group. These are the ones you want to ring. First use DELETE to remove any number you entered incorr ectly.

• Press SAVE to confir m. The display confirms the changes, then shows Group 2 without any internal numbers assigned to it.

• Press the internal numbers of the handsets/telephones to add to this group. These are the ones you want to ring after a set number of rings. Use DELETE to r emove any number you entered incorr ectly.

• Press SAVE to confirm. The display confirms the changes.

• Press the END CALL button to end the session and return to idle mode. Alternatively you may want to select CALL DATA again to redo the settings or as a shor tcut to set the number of rings.

If collective ringing is set for a particular line, then any previous group ringing setting is automatically cancelled and vice verse.

SAVE

➜

Collective ringing

To select collective ringing for a specific external line and/or assign internal numbers to call groups

• Press the MENU button to highlight

the main menu.

• Press DOWN to highlight SERVICE.

• Press OK.

• Press NEXT to highlight SYSTEM

SETTINGS.

• Press OK.

• Enter the system code (default 0000).

• Press OK.

• Press NEXT to highlight LINE DATA.

• Press OK.

• Press NEXT to highlight EXTERNAL 1 or

EXTERNAL 2.

• Press OK.

• Press NEXT to highlight CALL DATA.

• Press OK.

• Press NEXT to highlight RING

ALLOCATION.

• Press OK. The display shows the two types of ringing and which one is active.

• Press NEXT to highlight COLL. CALL.

To set the number of ring cycles before the second group of handsets/ telephones are called

When in group ringing mode, the original setting is for three ring cycles to occur before the second group of handsets/ telephones ring.You can change the number of ring cycles.

• Press the MENU button to display the main menu.

• Press DOWN to highlight SERVICE.

• Press OK.

• Press NEXT to highlight SYSTEM

SETTINGS.

• Press OK.

• Enter the system code (default 0000).

• Press OK.

• Press NEXT to highlight LINE DATA.

• Press OK.

• Press NEXT to highlight EXTERNAL 1 or

EXTERNAL 2.

• Press OK.

• Press NEXT to highlight CALL DATA.

• Press OK.

• Press NEXT to highlight NO. RING CYCLES.

• Press OK.

• Enter the number of ring cycles you

want to hear before the second group will ring by pressing the 1-9 buttons (1= one ring cycle, 9 = 9 ring cycles).

• Press SAVE to confir m the changes or

OK to keep the number displayed. The

display shows the menu for the external line selected.

• Press either the END CALL button to return to idle, or select CALL DATA as a shor tcut t o change the Group call settings.

▼

SAVE

▼

SAVE

➜

If COLLECTIVE RINGING was active.

• Press OK to confirm. The display

shows the internal numbers currently assigned to the collective call group.

If COLLECTIVE RINGING is new

• Press SAVE to confir m. You will get

a blank screen for you to enter the required inter nal numbers for this collective call group.

Add handsets/telephones to the group

• Press the internal numbers of the

handsets/telephones you want to add to the group.

Delete handsets/telephones from the group

• Press DELETE to delete. (You may

have to re-enter some deleted numbers.)

When the call group is corr ect

• Press SAVE to confir m the changes

or OK if no changes have been done. The display shows the menu for the external line selected.

• Press either the END CALL button to

return to standby, or select CALL DATA to change the collective ringing settings.

If collective ringing is set for a particular line, then any previous group ringing setting is automatically cancelled and vice verse.

Call barring

1.Barring outgoing calls from all handsets and attached telephones.

The national emergency numbers 999 and

112 (including 9112 for cases where a

switchboard line is used) have already been permanently programmed into your Diverse 2-Line and are not able to be barred in any way.

To bar all outgoing calls

• Press the MENU button to display the

main menu.

• Press DOWN to highlight SERVICE.

• Press OK.

• Press NEXT to highlight SYSTEM

SETTINGS.

• Press OK.

• Enter the system code (default 0000).

• Press OK.

• Press NEXT to highlight SYSTEM LOCK.

• Press OK.

• Press NEXT to highlight LOCK ON.

• Press OK. Display shows SYSTEM LOCK

ACTIVATED. The system is now locked to all outgoing calls except from the 3 emergency numbers and the 4 user programmable numbers.

▼

To view or change the user programmable emergency numbers

• Press the MENU button to highlight

the main menu.

• Press DOWN to highlight SERVICE.

• Press OK.

• Press NEXT to highlight SYSTEM

SETTINGS

• Press OK.

• Enter the system code (default 0000).

• Press OK.

• Press NEXT to highlight SYSTEM LOCK.

• Press OK.

• Press NEXT to highlight PHONE NO. LIST.

• Press OK. You can now view the

emergency numbers.

You now have 2 options:

1. Only view the numbers displayed.

• Press MENU button to display the menu or END CALL to return to standby.

2. Change a number.

• Press OK. You can now change the number by using DELETE and keypad buttons.

• Press OK if no change done or SAVE if number was edited.

To cancel the bar on all outgoing calls

• Press the MENU button to display the

main menu.

• Press DOWN to highlight SERVICE.

• Press OK.

• Press NEXT to highlight SYSTEM

SETTINGS

• Press OK.

• Enter the system code (default 0000).

• Press OK.

• Press NEXT to highlight SYSTEM LOCK.

• Press OK.

• Press NEXT to highlight LOCK OFF.

• Press OK. The system is now unlocked.

To store up to four user programmable emergency numbers

You can store up to four numbers, each up to 16 digits long

• Press the MENU button to display the main menu.

• Press DOWN to highlight SERVICE.

• Press OK.

• Press NEXT to highlight SYSTEM

SETTINGS.

• Press OK.

• Enter the system code (default 0000).

• Press OK.

• Press NEXT to highlight SYSTEM LOCK.

• Press OK.

• Press NEXT to highlight NEW ENTRY.

• Press OK. You can now enter one

emergency number.

• Press SAVE to confir m.

• To add another number, press NEXT

to highlight NEW ENTRY again.

▼

➜

SAVE

To enter a phone number you want to bar

• Press the MENU button to display the

main menu.

• Press DOWN to highlight SERVICE.

• Press OK.

• Press NEXT to highlight SYSTEM

SETTINGS.

• Press OK.

• Enter the system code (default 0000).

• Press OK.

• Press NEXT to highlight CALL BARRING.

• Press OK.

• Press NEXT to highlight the inter nal

number of the handset/telephone you want to bar from making cer tain calls.

• Press OK.

• Press NEXT to highlight NEW ENTRY.

• Press OK. Display shows NO1, NO2 or

NO3, depending on which memor y location is empty. If all three ar e full, you hear warning beeps.

• Enter the number you want barred.

• Press SAVE. You can highlight NEW

ENTRY again to add another number for the same handset/telephone.

• Press OK. Display returns to the Call Barring menu. You can now select another internal number of a handset/telephone you want to bar from making cer tain calls.

• Press the END CALL button to complete (returns to standby).

The emergency and the user programmable numbers cannot be barred from a handset/telephone.

To delete the emergency numbers

• Press the MENU button to display the

main menu.

• Press DOWN to highlight SERVICE.

• Press OK.

• Press NEXT to highlight SYSTEM

SETTINGS.

• Press OK.

• Enter the system code (default 0000).

• Press OK.

• Press NEXT to highlight SYSTEM LOCK.

• Press OK.

• Press NEXT to highlight

DELETE PHONE NO.

• Press OK.

• Press NEXT to highlight the phone

number you want to delete.

• Press DELETE to delete the number. The emergency number list is displayed for a few seconds to enable other deletions if required.

2. Barring specific phone numbers

You can prevent numbers being dialled which begin with specific digits. Up to three barr ed number prefixes fr om 1 to 8 digits each can be stored in the base station memor y for each r egistered handset or telephone. For example, by entering 00 as a barred number, you can prevent all international calls.

DELETE

▼

SAVE

To view or change a barred number

• Press the MENU button to display the

main menu.

• Press DOWN to highlight SERVICE.

• Press OK.

• Press NEXT to highlight SYSTEM

SETTINGS.

• Press OK.

• Enter the system code (default 0000).

• Press NEXT to highlight CALL BARRING.

• Press OK.

• Press NEXT to highlight the inter nal

number of the handset/telephone or device you want. (The display shows LOCK INTx, where x is a number between 0 and 9.)

• Press OK.

• Press NEXT to highlight LOCK NO. LIST.

• Press OK. The display shows the

barred numbers for the internal handset/telephone or device.

You now have 2 options:

1. Only view the numbers displayed.

• Press the MENU button to retur n to

the call barring menu. If desired, you can now press MENU again then pr ess

NEXT to highlight another internal

number to view.

• Press the PHONE button to end the

session (returns to standby).

2. Change a number.

• Press NEXT to highlight the number you want to change.

• Press OK. The number is displayed ready to edit.

• Edit the number as required, using

DELETE to remove characters and 0 to 9,

and R to add characters.

• Press SAVE. The changes are saved and the display returns to the Call Barring menu.

• Press the END CALL button to end the session (returns to standby).

▼

SAVE

➜

To delete a barred number

• Press the MENU button to display the

main menu.

• Press DOWN to highlight SERVICE.

• Press OK.

• Press NEXT to highlight SYSTEM

SETTINGS.

• Press OK.

• Enter the system code (default 0000)

• Press OK.

• Press NEXT to highlight CALL BARRING.

• Press OK.

• Press NEXT to highlight the inter nal

number of the handset/telephone or device you want. (The display shows LOCK INTx, where x is a number between 0 and 9.)

• Press OK.

• Press NEXT to highlight DELETE LOCK NO.

• Press OK.

• Press NEXT to highlight the number

you want to delete.

• Press DELETE. If desir ed, you can now press NEXT to highlight another number and press DELETE to remove it.

• Press OK (you may need to press the

NEXT button first to get the DELETE

button to change to OK). The display returns to the Call Barring menu. You can now select another internal handset/telephone or device if required.

• Press the END CALL button to end the session (returns to standby).

To switch call barring of specific numbers on and off

You can choose which handsets are prevented from calling specified numbers.

• Press the MENU button to display the main menu.

• Press DOWN to highlight SERVICE.

• Press OK.

• Press NEXT to highlight SYSTEM

SETTINGS.

• Press OK.

• Enter the system code (default 0000).

• Press OK.

• Press NEXT to highlight CALL BARRING.

• Press OK.

• Press NEXT to highlight the inter nal

number of the handset/telephone or device for which you want to switch call barring on or off. (The display shows LOCK INTx, where x is a number between 1 to 9.)

• Press OK. If Call Bar ring is alr eady on, the display will show a menu option LOCK OFF. If Call Barring is already off, the display will show a menu option LOCK ON.

DELETE

▼

To switch on Call Barring

• Press NEXT to highlight LOCK ON.

• Press OK. The setting is confirmed on

the display. Display returns to the Call Barring menu.

To switch off Call Barring

• Press NEXT to highlight LOCK OFF.

• Press OK. The setting is confirmed on

the display. Display returns to the Call Barring menu.

To keep Call Barring in its current state

• Press MENU. The display

returns to the Call Barring menu.

Note: To end the session from the Call

Barring menu, press the END CALLbutton.

To remove all barred numbers

• You can delete all the barred numbers

from all the handsets in one operation.

• Press the MENU button to highlight the main menu.

• Press DOWN to highlight SERVICE.

• Press OK.

• Press NEXT to highlight SYSTEM

SETTINGS.

• Press OK.

• Enter the system code (default 0000).

• Press OK.

• Press NEXT to highlight CALL BARRING.

• Press OK.

• Press NEXT to highlight DELETE ALL.

• Press OK.

3. Restricting the type of calls

allowed on handsets and telephones

You can set a specific handset or telephone: – to make and receive internal and

external calls. This is the original setting

– to receive incoming calls and make

internal calls only

– to make and receive internal calls only.

Each handset/telephone may have the restriction set dif fer ently for exter nal Line 1 and external Line 2. This enables you to control the type of calls made and received by each handset/telephone user on the system.

▼

To set the type of calls allowed

When the handset is ON:

• Press the MENU button.

• Press DOWN to highlight SERVICE.

• Press OK.

• Press NEXT to highlight SYSTEM

SETTINGS.

• Press OK.

• Enter the system code (default 0000).

• Press OK.

• Press NEXT to highlight EQUIPMENT

DATA.

• Press OK.

• Press NEXT to highlight ACCESS RIGHTS.

• Press OK.

• Press NEXT to highlight which

external line you want to apply the restrictions– EXTERNAL 1 or EXTERNAL 2.

• Press OK.

• Press NEXT to highlight the inter nal

number for which you want to set or remove restrictions. (Display shows INTERNALx, where x is a number between 0-9.)

• Press OK. The choice of settings is displayed. The active setting is also shown.

Use the NEXT button to highlight one of the following:

TRUNK ACC. – all external incoming or

outgoing calls possible to the handset.

INCOMMING – handset can receive

incoming calls but not make external calls.

INTERNAL – handset can make or receive

internal calls only.

If the setting highlighted is the current one

• Press OK. No changes are made. The display returns to the Internal 1 or Internal 2 menu (whichever one you have selected). You can now set the type of call allowed for other internal numbers for the selected external line.

If the setting highlighted is not the current one

• Press SAVE. The change will be saved. Display returns to the External 1 or External 2 menu (whichever one you have selected). You can now set the type of call allowed for other internal numbers for the selected external line.

Note: When in the EXTERNAL1 or

EXTERNAL 2 menu you can press the

END CALL button to end the session.

(Handset returns to idle state.)

If only one external line has been connected to your Diverse 2-Line system the unused line should be set to internal calls only.

▼

To switch OFF barring on the handset

The handset display shows HANDSET LOCKED.

• Press the MENU button to display the highlighted item HANDSET LOCK.

• Press OK.

• Enter the handset PIN number

(default 0000).

• Press OK. The display shows the closed lock symbol.

Either continue:

• Press OFF. The display shows an open lock symbol.

• Press OK to confirm. The barring on the handset will now be switched of f.

Or stop:

• Press OK. The bar ring on the handset will remain on.

4. Barring all calls from a handset except for emergency numbers

This prevents unauthorised use of a specific handset. The handset can only receive incoming calls or make calls to one of the three pre-programmed or four user programmable emergency numbers (999, 112 and 9112).

To switch ON barring on the handset

• Press the MENU button to display the

main menu.

• Press DOWN to highlight HANDSET LOCK.

• Press OK.

• Enter the handset PIN number

(default 0000).

• Press OK.

• Press DOWN to highlight LOCK ON/OFF.

• Press OK. The display shows an open

lock symbol.

• Press ON. The display shows the lock closed.

• Press OK.

You can only view, change or enter the 4 user programmable numbers when barring on the handset is switched off.

▼

OFF

Automatic Call Pickup

If Automatic call pickup is OFF, you will have to press the PHONE button to take a call (even if the handset is in the charger). The default setting is ON.

To switch Automatic Call Pickup off/on

• Press the STO button.

• Press the 3 button followed by the

8 button.

• Press the 0 to switch Automatic Call

Pickup OFF, or 1 to switch in ON again.

• Press the STO button to confirm.

Customising using an Additional Handset

Automatic External Line

You can set up your Diverse system to make calls in two dif ferent ways:

Automatic external line switched ON means that when you press the PHONE button, you automatically get an external line (this is the default setting).

Automatic external line switched OFF means when you want to make a call, you will first have to press 0, 1 or 2 and then the PHONE button to get an external line (dialling 0 picks up any free line).

To switch automatic external line on/off

• Press the STO button.

• Press the #button. Press the 1

button.

• Enter the system code (default 0000).

• Press 0 to select both lines.

• Press the LNR button followed by the

✱button and the 3 button. The display

shows all the registered handsets (i.e.,12345678 if the maximum number of handsets are registered).

• Press the internal number of the

handset you wish to change.

• Press 0 to switch automatic exter nal

line OFF, or 1 to switch it ON again.

• Press the STO button to confirm.

STO

LNR

✱

DEF

STO

DEF

TUV

To select group ringing for a specific line and/or assign internal numbers to the call group

• Press the STO button.

• Press the #button.

• Press the 1 button.

• Enter the system code (default 0000).

• Press either 1 or 2 to select the

external line for the group ringing setting.

• Press the LNR button.

• Press the ✱ button.

• Press the 2 button.

• Press the 2 button to select Group

ringing.

• Select all the handsets (and any attached corded machines) in the group you want to ring first. Press the

0-9buttons as necessary.

• Press the #button.

• Select the handsets (and any attached

corded machines) you want to ring in addition to the first group by pressing the 0-9buttons as necessary.

• Press the STO button.

STO

LNR

✱

0-9

ABC

Call allocation

You can allocate collective or group ringing to each external line.

Group ringing

EXAMPLE

You want handsets 1 and 3 to ring on external line 1. If there is no answer after say three rings, you want the system to also make handsets 2, 4 and 6 ring.

You would in the example set: – Handsets 1 & 3 allocated to external

line 1, group 1.

– Handsets 2, 4 & 6 allocated to external

line 1, group 2.

– Number of rings set to three ring cycles.

3 rings, then

13 24 6

External Line 1

ABC

DEF

GHI

JKL6MNO

PQRS

TUV9WXYZ

✱

RCL

PWR

a A

ABC

DEF

GHI

JKL6MNO

PQRS

TUV9WXYZ

✱

RCL

PWR

a A

ABC

DEF

GHI

JKL6MNO

PQRS

TUV9WXYZ

✱

RCL

PWR

a A

ABC

DEF

GHI

JKL6MNO

PQRS

TUV9WXYZ

✱

RCL

PWR

a A

ABC

DEF

GHI

JKL6MNO

PQRS

TUV9WXYZ

✱

RCL

PWR

a A

To set the number of ring cycles before the second group of handsets/ telephones are called

When in group ringing mode, the original setting is for three ring cycles to occur before the second group of handsets/ telephones ring. You can change the number of ring cycles.

• Press the STO button.

• Press the #button.

• Press the 1 button.

• Enter the system code (default 0000).

• Press either 1 or 2 to select the

external line you want.

• Press the LNR button.

• Press the ✱ button.

• Press the 6 button.

• Enter the number of ring cycles you

want to hear before the second group will ring by pressing the 1-9 buttons. (1=one ring cycle, 9=nine ring cycles).

• Press the STO button.

If collective ringing is set for a particular line, then any previous group ringing setting is automatically cancelled and vice versa.

STO

LNR

✱

0-9

ABC

Collective ringing

To select collective ringing for a specific external line and/or assign internal numbers to the call group

• Press the STO button.

• Press the #button.

• Press the 1 button.

• Enter the system code (default 0000).

• Press either 1 or 2 to select the

external line for the collective ringing setting.

• Press the LNR button.

• Press the ✱ button.

• Press the 2 button.

• Press the 1 button to select Collective

ringing.

• Select all the handsets, telephones and attached corded machines you want to include by pressing as many of the 0-9buttons as necessary. The selected internal station numbers will be displayed.

• Press the STO button.

STO

LNR

✱

0-9

ABC

Call barring

There are four ways of restricting calls from your Diverse 2-Line.

1.Barring outgoing calls from all handsets and attached telephones.

You can bar all outgoing calls from your Diverse 2-Line. However, you can store up to four 16-digit emergency numbers which will always be enabled. This is useful if you want your handsets to function purely as an internal phone system with only incoming calls accepted. The national emergency numbers 999 and 112 and 9112 have already been permanently programmed into your Diverse 2-Line and are not able to be barred in any way.

To bar all outgoing calls

• Press the STO button.

• Press the #button.

• Press the 2 button.

• Press the 4 button.

• Enter the system code (default 0000).

• Press the 1 button.

• Press the STO button.

STO

ABC

GHI

To cancel the bar on all outgoing calls

• Press the STO button.

• Press the #button.

• Press the 2 button.

• Press the 4 button.

• Enter the system code (default 0000).

• Press the 0 button.

• Press the STO button.

To store, change or view your emergency numbers

You can store up to four 16-digit numbers on the system. These numbers can be dialled from all registered handsets and attached phones.

• Press the STO button.

• Press the #button.

• Press the 2 button.

• Press the 5 button.

• Enter the system code (default 0000).

• Press the LNR button to scroll

through and view the four memory locations for your emergency numbers. Empty locations are indicated with a

—

——symbol.

Either:

• Press the STO button to end the session.

Or:

• Display the location you want.

• Enter your emergency number into

a blank location or edit any existing number.

• Press the STO button to confirm.

STO

ABC

GHI

STO

LNR

ABC

JKL

To delete your emergency numbers

• Press the STO button.

• Press the #button.

• Press the 2 button

• Press the 7 button.

• Enter the system code (default 0000).

• Press the STO button.

2. Barring specific phone numbers

You can prevent numbers being dialled which begin with specific digits. Up to three barr ed number prefixes fr om 1 to 8 digits each can be stored in the base station memor y for each r egistered handset or telephone. For example, by storing 00 as a barred number, you can prevent all international calls.

To enter, change or view the barred numbers

• Press the STO button.

• Press the #button.

• Press the 8 button.

• Press the 5 button.

• Enter the system code (default 0000).

The display shows the internal numbers of all registered handsets/ telephones.

• Press the internal number of the handset/telephone which you want to view or enter the barred numbers for. The display shows the first of three locations. You can now enter, change or view the first barred number.

STO

RCL

TUV

JKL

STO

ABC

PQRS

• Enter a barred number (between 1 and 8 digits) or edit any existing one if required.

• Press the RCL button to display the second location.You can now enter, change or view the second barred number as required

• Press the RCL button to display the third location. You can now enter, change or view the barred number as required

• Press the STO button to confirm and return to nor mal operation.

To enter, change or view the barred numbers for several handsets/ telephones

• Press the STO button.

• Press the #button.

• Press the 8 button.

• Press the 5 button.

• Enter the system code (default 0000).

The display shows the internal numbers of all registered handsets/ telephones.

• Press the internal number of the handset/telephone which you want to enter, change or view the barr ed numbers for. The display shows the first of three locations.

STO

RCL

INT

TUV

JKL

You can now enter, change or view the first barred number and pr ess RCL to deal with the second and third barr ed numbers. Do not press the STO button.

• Press the INT button. All available internal numbers are displayed.

• Press the internal number of the next handset/telephone you want to view, enter or change barred numbers for. The display shows the first of 3 locations. You can now enter, change or view the first barred number and press RCL to deal with the 2nd and 3rd barr ed numbers.

• Press the STO button to confirm and return to nor mal operation or pr ess the INT button to select another internal number.

INT

RCL

STO

To switch call barring of specific numbers on and off

Once you have stored the numbers you want to bar, you can choose to have this function switched on or of f. The setting applies to the whole system. The original setting is OFF.

• Press the STO button.

• Press the #button.

• Press the 8 button.

• Press the 4 button.

• Enter the system code (default 0000).

The display shows the internal numbers of all registered handsets/ telephones.

• Press the internal number you want to switch barred numbers ON or OFF.

• Press the 1 button to switch the bar ON or press the 0 button to switch the bar OFF.

• Press the STO button to confirm.

STO

TUV

GHI

To remove all barred numbers for specific handsets/telephones

• Press the STO button.

• Press the #button.,

• Press the 8 button.

• Press the 7 button.

• Enter the system code (default 0000).

The display shows the internal numbers of all handsets/telephones which have barred numbers programmed.

• Press the internal number(s) for the handsets/telephone for which you want the barred numbers r emoved. When you enter the number, it disappears from the display. Only internal numbers for handsets which are still displayed will continue to have the call barring setting switched on.

• Press the STO button to confirm.

The four emergency numbers cannot be barred from a handset/telephone.

STO

TUV

PQRS

3. Restricting the type of calls allowed on handsets and telephones

You can set a specific handset or telephone: – to make and receive internal and

external calls (the original setting).

– to receive incoming calls and make

internal calls only

– to make and receive internal calls only. Each handset/telephone may have the

restriction set dif fer ently for exter nal Line 1 and external Line 2. This enables you to control the type of calls made and received by each handset/telephone user on the system.

To set the type of calls allowed

• Press the STO button.

• Press the #button.

• Press the 1 button.

• Enter the system code (default 0000).

• Select the external line by pressing

1 or 2.

• Press the RCL button.

• Press the ✱ button.

• Press the 1 button. The display shows

internal numbers of all register ed handsets/telephones.

• Enter the internal number (0-9) of the handset/telephone to be set.

• Press 0 to allow incoming calls only, 1 to allow all calls as normal or 2 to allow internal calls only.

• Press the STO button to confirm.

If only one external line has been connected to your Diverse 2-Line system the unused line should be set to internal call only.

STO

RCL

✱

ABC

4. Barring all calls from a handset except for emergency numbers

This prevents unauthorised use of a specific handset. The handset can only receive incoming calls or make calls to one of the three pre-programmed numbers (999, 112 and 9112) or four user programmable emergency numbers.

To switch ON barring on the handset

• Press the STO button.

• Press the 8 button.

• Press the 1 button.

• Enter the handset PIN number

(default 0000).

• Press the STO button. The handset is now locked. The display shows a key symbol.

To switch OFF barring on the handset

• Press the STO button.

• Press the 8 button. If this button is

not pressed within 3 seconds of pressing the STO button, the handset will dial the hotline number if one was stored.

• Press the 0 button.

• Enter the handset PIN number

(default 0000).

• Press the STO button. The handset is now unlocked and the key symbol in the display will disappear.

You can only enter, view or delete the 4 user programmable numbers when barring on the handset is switched off.

STO

TUV

STO

TUV

To change the system code on the Diverse 2-Line using an Executive Handset

The handset must be switched ON:

• Press the MENU button. The main menu is displayed.

• Press DOWN to highlight SERVICE.

• Press OK.

• Press NEXT until SYSTEM SETTINGS is

highlighted.

• Press OK.

• Enter the current system code

(default 0000).

• Press OK.

• Press NEXT until CHANGE SYS CODE is

highlighted.

• Press OK.

• Enter your new 4-digit system code.

(If you make a mistake, use the button to go back and change a digit).

• Press OK.

• Enter your new system code again.

• Press OK to confirm.

➜

As a digital phone system, your Diverse 2-Line provides excellent security features against others ‘listening in’ to your calls. You can also prevent unauthorised use of the handset(s). Each handset needs to be registered with the base station. To do this you need to know and use the system code.

System code

This protects your settings and helps prevent unauthorised handsets using your system.

Handset PIN

A PIN on your handset protects information such as stored numbers from being changed by any unauthorised persons.

The default setting for both the system code and the Executive Handset PIN is

0000. If you do not wish to change either, you can use this number for all code and PIN-related functions.

Using and changing the base station security code and handset PIN

Caution: Do not forget your Diverse 2Line system code or the handset PIN.

Special, expert help is required if you forget the system code or the handset PIN. Please contact the Diverse Helpline on 0345 908070. Calls are charged at local rates.

Your base station or handset may need to be returned and you may have to pay a charge for getting them reset.

▼

➜

To change the Executive Handset PIN (personal identification number).

A handset PIN is necessar y in or der to: – change the PIN – lock the handset so that only

emergency numbers can be dialled – unlock the handset – delete phonebook entries – reset to the original settings (this does

not de-register the handset)

The handset must be switched ON:

• Press the MENU button

• Use UP and DOWN to highlight

SETTINGS.

• Press OK. Display shows a list of menu

options.

• Press DOWN to highlight HANDSET

SETTINGS.

• Press OK.

• Press DOWN to highlight CHANGE PIN.

• Press OK.

• Enter the current PIN number

(default 0000). If you make a mistake, use DELETE to delete numbers.

• Press OK.

• Enter the new PIN (this can be up to

eight digits long).

• Press OK.

• Enter the new PIN again.

• Press OK.

• A confirmation beep is sounded and

the message NEW PIN STORED! is displayed.

If you enter an incorrect PIN number whilst changing your PIN, the display branches back to Handset Settings and you have to work through the process again.

To change the system code on the Diverse 2-Line using an Additional Handset

Handset power must be switched to ON.

• Press the STO button then the

button.

• Press the 8 button.

• Press the ✱ button.

• Enter the current system code

(default 0000).

• Enter the new 4-digit code you want.

• Confirm the code by entering it again.

• Press the STO button. The code is

now entered.

• Press the PHONE button to retur n to standby.

To change the Additional Handset PIN (personal identification number).

A handset PIN is necessar y in or der to: – change the PIN

– lock the handset so only an

emergency numbers can be dialled

– unlock the handset – delete the Speed Dial memor y – reset to the original original settings

(this does not de-register the handset).

To set your Additional Handset PIN

• Press the STO button.

• Press the 8 then the 9 buttons.

• Enter the current PIN (default 0000).

• Enter the new 4-digit PIN you want.

Confirm the PIN by entering it again

• Press the STO button. The PIN is now entered.

STO

TUV

✱

STO

TUV9WXYZ

▲

▼

➜

At the handset:

• Press the MENU button.

• Press DOWN to highlight SETTINGS.

• Press OK.

• Press DOWN to highlight REGISTER.

• Press OK.

• Press DOWN to highlight the BASE

number you want (ie BASE 2).

• Press OK. This identifies the base station. The handset searches for a base station. When found, the handset will ask you to enter the base station system code.

• Enter the system code (default 0000).

• Press OK. Wait until the handset

displays all available internal numbers.

• Press one of the number buttons (0-9) corresponding to one of the available numbers.

The handset is now registered.

You can register your handsets with up to four base stations. Each base station should have its own number, from 1-4 and each handset should be registered with the same extension number at each base station.

To register an Executive Handset on more than one Diverse 2-Line base station

The handset must be switched ON.

At the base station at which you want to register the handset:

• Press and release the registration button on the base (use a pointed object such as a pencil) the light will flash. You have up to one minute to register the handset.

To register a handset on more than one Diverse 2-Line base station

If you are not registering to a Diverse 2-Line, follow the instructions which are in the User Guide for the second base station.

▼

To set the Executive Handset to select the best base station signal

Once you have registered your handset to additional base stations you can also set it to find the strongest base station signal automatically, each time you make a call.

• Press the MENU button.

• Press DOWN to highlight SELECT BASE.

• Press OK.

• Press DOWN to highlight BEST. BEST.

• Press OK.

• Press END CALL.

To set the Executive Handset to search first for a specific base signal

If you are using your handset in an area where two base signals overlap, we recommend that you specify a prefer red base signal for your handset to search for first. If the handset does not find a clear signal from this base it will then resor t to finding an alternative signal.

• Press the MENU button.

• Press DOWN to highlight SELECT BASE.

• Press OK.

• Press DOWN to highlight the base

station that you require to be first choice ie BASE 1.

• Press ACTIVATE.

• Select PRIORITY SELECT.

• Press OK.

To change what the base station is called on your handset

• Press MENU button.

• Press DOWN to highlight SETTINGS,

• Press OK.

• Press DOWN to highlight BASE

SETTINGS.

• Press OK.

• Press DOWN to highlight the base you

want to change the name of.

• Press ACTIVATE. Display will show CHANGE BASE NAME highlighted.

• Press OK.

• Use the DELETE option to delete the

current name.

• Use the keypad to write the new name.

• Press ACTIVATE.

• SAVE ENTRY will be highlighted, press

OK. Display will show ENTRY IS SAVED.

Your new base station name will now show on the handset display.

If you want your handset to search for only one base, and not switch to searching for a better signal, select FIXED

SELECTION instead of PRIORITY SELECT.

▼

–

➜

–

▼

–

To register an Additional Handset on more than one base station

The handset must be turned OFF.

At the base station at which you want to register the handset:

• Press the registration button on the base (use a pointed object such as a pencil) the light will flash. You have up to one minute to register the handset.

At the handset:

• Press and hold either the 1, 2, 3 or 4 button (the base station number) together with the PWR button until the display come on and indicates the selected number.

• Enter the system code (default 0000).

• Press the #button. Wait until

connection is made with the base. Display shows all available internal numbers for handsets.

• Press the internal number (1-8) you want for your handset. The handset is now registered with the base station.

To set the Additional Handset for automatic selection of base station

If you are moving around, and likely to lose contact with your base station, your handset can be made to automatically switch to the first available base. If you are in an area where the signals of two base stations are overlapping, your handset will select the strongest signal.

The handset must be switched ON.

• Press the STO button.

• Press the INT button. Display shows

the numbers of the base station at which the handset is registered.

• Press the 0 button.

• Press the STO button.

Note: The above may be repeated with

other base stations up to a maximum of 4.

GHI

ABC

DEF

PWR

STO

INT

You can change your handset to manual selection so that if you are in an area where the ranges of the base stations overlap, you can specify which station you prefer to use.

Note:

If you move between base stations during a call (internal or external) you will lose that call.

To display to which base station the Additional Handset is connected

• Press the STO button.

• Press the 3 button.

• Press the 6 button.

• Press 0 to switch the display OFF, or 1 to switch in ON.

• Press the STO button to confirm.

To set the Additional Handset for manual selection of a base station

The handset must be ON.

• Press the STO button.

• Press the INT button. Display shows

the numbers of the base stations at which the handset is registered.

• Press the number (1-4) of the base station you want.

• Press the STO button.

To set combined manual and automatic selection of a base station

The handset will search for the base station you have chosen for 30 seconds. If it cannot locate it, then it will search for the base with the strongest signal.

The handset must be ON.

• Press the STO button.

• Press the INT button. Display shows the numbers of the base station at which the handset is registered.

• Press the number (1-4) of the base station you want to search for first.

• Press the same number again to set the combined search.

• Press the STO button.

1-4

STO

INT

STO

INT

DEF

MNO

STO

The following char t shows the default settings for your Diverse 2-Line base station. It also indicates how these settings would be ef fected by perfor ming a system reset or if there were a power cut. For explanation of these settings, please refer to the main sections of the user guide.

DIVERSE 2-LINE BASE STATION DEFAULT SETTINGS

Default System Reset Power Cut

Handset Registration none registered Unaffected Unaffected System Code 0000 Unaffected Unaffected Dialling Mode Tone Dialling Unaf fected Unaffected Automatic Line Seizure Activated Activated Unaf fected Automatic Call Pickup Activated Activated Unaffected User programmable

Emergency Numbers None Deleted Unaffected User programmable

Barred Numbers None Deactivated Unaf fected Connection Non-Cordless

Configuration equipment Unaf fected Unaffected

type = telephone

Call Allocation – Activated – both Collective Ringing lines Unaf fected Unaffected (all handsets ring on incoming external call)

Call Allocation – Group Ringing None Unaf fected Unaffected (specific handsets ring)

Call Allocation – Number of Ring Cycles 3 Ring Cycles Unaf fected Unaffected (before all other handsets will ring if a call is unanswered)

System settings

To reset your Diverse 2-Line to the original settings using an Additional Handset

Handset power must be switched to ON.

• Press the STO button.

• Press the #button.

• Press the 1 button.

• Enter the system code (default 0000).

• Press the 0 button.

• Press the LNR button.

• Enter the code 250.

• Press the STO button to confirm.

This will reset: – settings – configurations.

It will also delete: – emergency numbers that have been

stored in the system memory

– any restricted numbers that have

been set

– any access codes that have been set

(for connection to a switchboard).

It will NOT reset: – system code – handset registration settings – collective ringing and group ringing

settings – connection configuration – dialling mode and flash settings.

STO

LNR

To reset your Diverse 2-Line to the original settings using an Executive Handset

• Press the MENU button to display the

main menu.

• Press DOWN to highlight SERVICE.

• Press OK.

• Press NEXT to highlight SYSTEM

SETTINGS.

• Press OK.

• Enter the system code (default 0000).

• Press OK.

• Press NEXT to display INITIALISATION.

• Press OK.

This will reset: – system settings – configurations.

It will also delete: – emergency numbers that have been

stored in the system memory

– any restricted numbers that have

been set

– any access codes that have been set

(for connection to a switchboard).

It will NOT reset: – system code – handset registration settings – collective ringing and group ringing

settings – connection configuration – dialling mode and flash settings.

▼

It will NOT reset: – system code – handset registration settings – collective and group ringing settings – dialling modes and flash settings – connection configuration.

To reset your Additional Handset to the original settings

Handset power must be switched to ON.

• Press the STO button.

• Press the 8 button.

• Press the MEM button.

• Enter the handset PIN number

(default 0000).

• Press the STO button to confirm. This will reset:

– ringer volume – ringer tone – batter y warning tone – outside-range warning tone – in-range tone – automatic call acceptance – confirmation tones.

It will delete: – numbers stored in the speed dialling

memor y

– last number redial memory. It will NOT reset:

– the handset PIN – the handset registration settings.

STO

MEM

TUV

To reset your Executive Handset to the original settings

The handset must be switched on:

• Press the MENU button to display the

main menu.

• Press DOWN to highlight SETTINGS.

• Press OK.

• Press DOWN to highlight HANDSET

SETTINGS.

• Press OK.

• Press DOWN to highlight

INITIALISATION.

• Press OK.

• Enter the handset PIN number

(default 0000).

• Press OK.

This will reset: – ringer volume – ringer tone – battery war ning tone – outside-range warning tone – in-range tone – automatic call acceptance – confirmation tones.

It will delete: – last number redial memory.

It will NOT reset: – the handset PIN – the handset registration settings – the names and numbers stored in the

handset’s phonebook memor y.

It will also delete: – emergency numbers that have been

stored in the system’s memory

– any restricted numbers that have

been set

– any access codes that have been set.

▼

When deciding on a site to wall mount your Diverse 2-Line base station, please site it at least 1 metre away from corded phones, fax machines and answering machines as they can pick up interference.

You may want to check that the base station is located so as to provide you with the fullest range possible before you wall mount it. Remember that the range is dependent on the environment. For example, thick walls may reduce the range. It is recommended that the base station is located at desk hight.

To wall mount the Diverse 2-Line base station

Make sure the mains power is disconnected.

Using the base station template at the back of this guide, mark, then drill two holes for the two screws and rawlplugs (if you need them).

Inser t the screws, leaving about 5mm sticking out on which to hang the base station.

Attach the base station by hooking it over the screws protr uding fr om the wall.

Wall mounting

Maintenance

General

Simply clean the Diverse 2-Line and all handsets with a damp cloth (not wet) or an antistatic wipe. Never use a dr y cloth as this may cause a static shock.

Service

Within warranty

If you experience a problem with your Diverse 2-Line or Handset, you should contact the Diverse Helpline on 0345 908070. Calls are charged at local call rates. If the problem is not remedied, you will be advised to contact your original point of purchase.

Some suppliers of fer extended war ranty schemes for cover outside the initial 12-month period. Please ask them for details.

If you have to return your Diverse 2-Line

Pack the base station and handset securely, preferably in the original packaging (including all line cords, adaptors and original batteries). BT does not take responsibility for goods damaged in transit.

Outside warranty

If your Diverse 2-Line needs repair after the warranty period has ended, it must be repaired so as to remain compliant with the approval requirements for connection to the telephone network. We r ecommend that you call the Diverse Helpline on 0345 90 80 70, which will give details of our recommended repair agents.

Index

Note: In this index, where two page numbers are given, First number = Executive Handset, Second number = Additional Handset.

Additional Handset 17

registering 14 Automatic call pickup 27, 39 Automatic external line 26, 39 Automatic select base station 52 Base name 50 Batteries

approved 9

batter y low 11

charging 11

installing 11 Call allocation 28, 40 Call barring 31, 42 Cancel barring 32, 42 Carrying clip 12 Change PIN 47 Charger 9 Collective ringing 30, 41 Combined select base station 52 Connecting to telephone line 7 Connection configuration 21, 22 Corded equipment 20 Corded telephones 20, 24 Cordless sockets 21 Customising 25 DECT 8 Default settings 53 Delete emergency numbers 33, 43 Emergency numbers 32, 38, 42, 46 Executive Handset 15

registering 14 Flashing 14, 17 Fax machine 22 Group ringing 28, 40 Mains power 11

Maintenance 57 Making calls 16, 18 Manual select base station 52 Memor y numbers standard

User Guide

Modems 23 Multibase registering 49 On/Of f 15, 17 Phone book standard

User Guide

PIN 47 Power failure 9 Protected keypad 15, 17 Range 10, 13 Receiving calls 16, 18 Redial 16, 19 Registering with the base 14, 49 Reset handsets 55 Ring cycles 30, 41 Reset system 54 Security code 47 Setting up 10 Siting 10 System code 47 System settings 53 Wall mounting 56 Warnings 9 Warranty 57

For a full description of the more advanced operational features of your Diverse 2-Line and Executive and Additional Handsets, please consult your Diverse 2-Line standard User Guide.

Offices in Europe, North America, Japan and Asia Pacific.

The Telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment ar e provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

Touchtone

is a registered trade mark of

Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Printed in Germany. Issue No.1 (2/98) 4. Designed by The Art & Design Partnership Limited.

Siemens number: A30852 – X954 – M201 – 1 – 7619

APPROVED for connection to

telecommunication systems specified

in the instructions for use subject to

the conditions set out in them

504380

CE compliant to 89/336/EEC (EMC Directive) & 73/23/EEC (Low Voltage Directive)

BT DIVERSE 2-LINE User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual