
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
Diverse 2010
Digital Cordless Telephone
User guide

Check that your Diverse 2010 is complete.
When you unpack you should have:
• Diverse 2010 base station.
• Diverse 2010 handset.
• Power adaptor.
• Handset belt clip.
• Two nickel cadmium (Ni-Cad)
rechargeable batteries.
• Telephone line cord.
If anything is missing, please contact your place of purchase immediately.
For your records:
For warranty purposes, proof of pur chase is requir ed, so please keep your receipt.
See page 16 for more information about your handset PIN.
Date of purchase:
Place of purchase:
Serial number:
(on the underside of the telephone base station)
Purchase price:
Please open this page for an ‘At a glance’
guide to your Diverse 2010.
Base Station PIN Number:
Handset PIN Number:

At a glance
Display
Displays the status of
your handset
Belt clip
Memory speed dial
Enables quick dialling of
numbers stored in the
memor y
Last number redial
Lets you redial the last
five external numbers
you called
Intercom
Enables internal
communication and call
transfer between
handsets
Phone
For making and
answering calls
Power
Lets you switch the
handset on/off and
select the operating
mode
Recall
For use with
switchboards and BT
Select Ser vices
Keypad
End call
Used to end a call
Store
Lets you store numbers
on the memor y and
access other phone
functions
1
INT
1
2
ABC
3
DEF
4
GHI
5
JKL
6
MNO
7
PQRS
8
TUV9WXYZ
#
✱
0
RCL
PWR
STO
MEM
LNR

Pager
For paging all handsets
working from the base
In-use light
Indicates an outside call
is being made
Charging light
On when handset batter y is
charging (may occasionally be
off during standar d charging
time, as charge level is adjusted)
Base station top view
2

...........
...........
.................
.................
.................
.................
.............
.......
........
........
.........
.........
.........
........
.. ............
Base station underside view
Power cord
Telephone
line cord

3
In this guide
At a glance 1
Introduction 4
Setting up 5
Using your Diverse 2010 10
Additional features 15
Using your Diverse 2010 24
with a switchboard
Registering a new Diverse handset 26
with the base station
Operating with additional base stations 28
Maintenance 31
Help 32
Technical information 34
Index 36
Hints and tips boxes
In this user guide, we’ve included helpful
tips and important notes. They are shown
in a grey box.

4
Please read the instr uctions carefully
before use and retain this user guide for
future reference.
Building up a phone system
You can use up to six handsets on each
Diverse base station, up to four base
stations can be used with each Diverse
handset to build up a comprehensive
and easy to use cordless telephone
system. Also available are additional
chargers, to allow you to maintain the
charge of your handset other than at the
base station, and an Executive handset
with advanced operational features.
Although this user guide applies to both
single and multiple handset systems,
some functions described in this guide
apply only to Diverse 2010 phones with
more than one handset connected.
As this product is rechargeable, it is normal
that a certain amount of heat will be
produced in its day-to-day operation. Whilst
this is entirely safe we would advise against
placing this product on antique, veneered or
wooden surfaces as damage may occur.
Introducing the
Diverse 2010
STO
1
GHI
4
PQRS
7
✱
RCL
STO
1
GHI
4
PQRS
7
✱
RCL
STO
1
GHI
4
PQRS
7
✱
RCL
LNR
MEM
INT
ABC
DEF
2
3
JKL6MNO
5
TUV9WXYZ
8
0
#
PWR
Diverse 2010
LNR
MEM
INT
ABC
DEF
2
3
JKL6MNO
5
TUV9WXYZ
8
0
#
PWR
LNR
MEM
INT
ABC
DEF
2
3
JKL6MNO
5
TUV9WXYZ
8
0
#
PWR
STO
LNR
MEM
INT
ABC
DEF
1
2
3
JKL6MNO
GHI
4
5
PQRS
TUV9WXYZ
7
8
0
✱
#
PWR
RCL
STO
LNR
MEM
INT
ABC
DEF
1
2
3
JKL6MNO
GHI
4
5
PQRS
TUV9WXYZ
7
8
0
✱
#
PWR
RCL
STO
LNR
MEM
INT
ABC
DEF
1
2
3
JKL6MNO
GHI
4
5
PQRS
TUV9WXYZ
7
8
0
✱
#
PWR
RCL

5
Approved rechargeable batteries
General cleaning
Simply clean the handset and base
station with a damp (not wet) cloth or
antistatic wipe. Never use a dry cloth
as this may cause a static shock.
Never spray cleaning fluid directly
onto the telephone.
Nickel-cadmium
Saft RC6
Panasonic P-60 AA/1P
Philips R6 NC-P
UCAR RC 6
DAIMON ACCU 1000
Var ta Accu Plus Ni-Cad 1.2V No. 5006
Sanyo N-3U
Energizer Eveready RC 6
GP60 AA KC
Warning
1 For the handset use only approved nickel-
cadmium (NiCad) rechargeable batteries.
Never use other batteries or conventional
alkaline batteries. They could lead to a short
circuit or destroy the batter y casing.
Recommended batteries should have a power
rating of 600m Ah 1.2V. Batteries are
available from the Diverse Helpline
0345 908070. For the back-up box use
only alkaline non rechargeable leak proof
batteries.
2 Do not try to use any power supply except the
one provided, otherwise you may permanently
damage your Diverse 2010. It will also result
in non-compliance with EN41003:1993, and
will invalidate the approval given to this
apparatus.
3 There is a slight chance that your phone
could be damaged by an electrical storm. We
recommend that you unplug your Diverse
from the mains power and telephone line
socket during storms.
4 If you wear a hearing aid, please note that the
Diverse 2010 works by sending radio signals
between the base station and handset. These
signals can interfere with hearing aids,
causing a humming noise.
5 Diverse 2010 can interfere with other
electrical equipment such as answering
machines, TV and radio sets, clock
radio/alarms and computers if placed too
close. You are recommended to place your
Diverse 2010 at least one metre away from
such appliances to avoid any risk of
interference.
6 Working range is dependant on local
environment ie buildings, trees etc. It is
possible that the Diverse’s 2010 range may
be affected by being near bodies of water
such as ponds, lakes, the sea.
7 Do not submerge any part of the phone, base
station or batteries in water or use in a damp
environment, such as a bathroom.
8 Do not expose to fire.
9 The handset may not be operated in rooms
with explosive hazards.
10 Make sure you connect the power and
telephone lines to the correct sockets in the
base station.
11 Do not dispose of used batteries in the
normal household rubbish.
12 Only the plug-in power supply unit supplied
(details on the underside of the base station)
may be used.
Setting up
Follow these steps to get your Diverse 2010
ready for use.

6
3. Connect the telephone line
cord to the Diverse 2010
base station.
Ensure that this is fitted corr ectly into
the right socket.
Use only the power adaptor
C39 280 -Z4 -C67 with your Diverse 2010.
Plan where you will put your Diverse 2010.
It should be within two metres of a power
socketand the phone socket.
1. Connect the power cable.
Plug the power cable into the power
socket on the underside of your Diverse
2010. Take care that the telephone line
cord andpower cableplugsare connected
to the correct sockets. Incorrect
placement could damage the station.
2. Plug the 3 pin adaptor
into a mains power socket
and switch on.

4 Plug your Diverse 2010
into the phone socket
If you do not have a modern phone
socket, call Freefone 0800 800 150
and ask for a BT engineer to come and
fit the correct socket. This is a
chargeable ser vice.
5 Install the rechargeable
batteries in the handset
The handset uses the two AA size nickel
cadmium (NiCad) batteries, which are
supplied. To install them, insert the
batteries as indicated on the label inside
the batter y compartment and slide the
batter y compartment cover shut.
The batter y compartment cover may be
found in the packaging with the
batteries.
7
6 Fit the handset Belt clip
Fit the belt clip onto the back of the
handset.
Important
When replacing batteries always use good
quality nickel cadmium (NiCad)
rechargeable AA types with at least
600mAh capacity in order to achieve the
specified operating time. Never use other
batteries or conventional alkaline
batteries. They could result in a shor t
circuit or destroy the batter y casing.
Recommended rechargeable batteries are
available from th e
Diverse Helpline 0345
908070 and the BT Shop.
WARNING
It is recommended that the line cord is
not connected until the handset is fully
charged. This will prevent the risk of the
phone being answered prior to the
batteries being fully charged and
therefore not achieving their optimum
capacity.
1
2
Tab
Slot

8
7. Charge the handset
batteries for at least16 hours.
Place the handset on the base. The
handset can be charged face up or
down. Make sure that the contacts on
the bottom end of the handset are
touching both charging contacts.
When the handset batteries are
charging, the green CHARGING light
comes on – it goes of f when the battery
is fully charged. It will come on again
occasionally to indicate that the batter y
is being topped up.
When the handset batter y has been
charged for 16 hours, the Diverse 2010
is ready to use.
Battery performance
After charging your Diverse 2010 for the
first time, subsequent charging time for the
handset batteries is approximately 4-5 hours.
Batteries and case may become warm
during charging. This is normal and not
dangerous.
Under ideal conditions, the handset
batteries should give about 7 hours
talktime or 60 hours standby on a single
charge (both standby and talk time is
reduced for the Diverse 2000 Executive
Handset to approximately 50 hours standby
and 6 hours talktime). However, new
NiCad batteries do not reach their full
capacity until they have been in normal use
for several days.
Please note that the lifespan of NiCad
rechargeable batteries depends on how
heavily they are used. However, over time,
their capacity to recharge will begin to
diminish and they will eventually need
replacing.
Battery display when inserting or
replacing a battery
When you replace the handset batteries with
ones that have been fully charged, the battery
indicator will not show full until the next
charge cycle has been completed. Charge the
handset until the batteries register full again.
From then on the display will be correct.
Battery low warning
An LCD on the handset display shows the
current charging level. When the batteries
are almost flat a beep sounds and the display
shows the empty battery symbol. Displays
showing that charging is in progress are
listed below:
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty
Getting the most out of your
batteries
Avoid replacing the handset on the base
station between calls. It is best to keep the
handset off the base for a few hours at a
time.

9
If the symbol flashes
continuously, it means the handset is either
out of range or is not registered with the
base station. To register, follow the steps on
page 26. All additional handsets you
purchase will need to be individually
registered with the base station before they
will work with the Diverse 2010.
The symbol may also flash after a power
failure. Provided the handset has been
registered with the base, the symbol will
stop flashing after a while indicating the
handset has automatically re-registered to
the base station. If it continues to flash, reregister the handset to the base station.
Please note: If you go out of range of a
base station for a long time while your
handset is switched ON, it may take more
than 20 minutes to ‘find’ the base station
again when you come back within range.
However, by simply switching the handset
OFF for a moment, then ON again, it will
find the base station within a few seconds.