The Diverse 2000 Pocket Phone is
not compatible with the Diverse 1000
Check that your Diverse 2000
Pocket Phone is complete.
When you unpack you should have:
• Diverse 2000 Pocket Phone
• Batter y pack
• Handset belt clip
• Batter y compartment cover
For your records
For warranty purposes, proof of
purchase is required, so please keep
your receipt.
See page 41 for more information about
your handset PIN.
Please open this page for an
‘at a glance guide’ to your Diverse 2000
Pocket Phone.
Date of purchase:
Place of purchase:
Purchase price:
My Pocket Phone PIN is:
1
2
ABC
3
DEF
4
GHI
5
JKL
6
MNO
7
PQRS
8
TUV
9
WXYZ
#
✱
0
R
.
a A
12
At a glance
Belt clip
Display
Option buttons
Lets you select from the
menu options on the display.
Phone
Used to make and
answer calls.
End Call (red)
Lets you end calls and
cancel procedures.
Menu
Brings up the menu on
the display.
Power
For switching the handset ON and OFF.
Recall
For use with switchboards
and BT Select Ser vices.
Battery compartment
In this guide
At a glance1
Introduction4
Setting up7
Using the Diverse 2000
Pocket Phone
Registering a new
Diverse 2000 Pocket Phone
with the base station
Changing the settings
of your Diverse 2000
Pocket Phone
Additional Features41
Maintenance49
Help50
11
12
36
Technical information54
Index56
Hints and tips boxes
In this user guide, we have included
helpful tips and important information
shown in grey boxes.
3
Introduction
Please read the instructions car efully
before use and retain this user guide for
future reference. This guide covers the
basic features of the Diverse 2000
Pocket Phone. For comprehensive
instructions see your main Diverse user
guide(s) supplied with the base station.
As this product is rechargeable,
it is normal that a certain amount of
heat will be produced in its day to day
operation. Whilst this is entirely safe,
we would advise against placing the
phone on antique, veneered or wooden
surfaces as damage may occur.
Building up a phone system.
You can add further handsets to build
up a comprehensive and easy-to-use
cordless telephone system. Up to 6
separate handsets (8 with Diverse
2-line and Diverse ISDN) can be used
with each Diverse base station; and
each handset can itself work from six
base stations.
4
WARNING
1 Use only approved rechargeable
battery packs. Never attempt to
use other batteries or conventional
batteries. Using such batteries
could lead to a short circuit or
destroy the battery casing.
Replacement batter y packs are available
from the Diverse Helpline on
0345 90 80 70 and your local BT shop.
2 Do not try to use any power supply
except the one provided, other wise you
may permanently damage your Diverse.
It will also result in non-compliance with
EN41003: 1993, and will invalidate the
approval given to this apparatus.
3 Do not use non-BT charging stations;
this could damage the batteries.
4 Research has shown that in certain
cases, medical equipment can be affected
by cordless telephones. A distance of
at least one metre should therefore be
obser ved between the telephone and
medical equipment.
5 The Diverse 2000 Pocket Phone can also
interfere with other electrical equipment
e.g. answering machines, TV and radio
sets, clock radio/alarms and computers
if placed too close. It is recommended
to place your Diverse 2000 Pocket
Phone at least one metre away from such
appliances to avoid any risk of
interference.
6 If you wear a hearing aid, please note
that the Diverse system works by
sending radio signals between the base
station and handset. These signals can
interfere with hearing aids, causing a
humming noise.
5
WARNING cont.
7 There is a slight chance that your phone
could be damaged by an electrical
storm. We recommend that you unplug
the base station from the mains during
storms.
8 Do not use your phone in bathrooms,
near fire or water, or in areas where
there is a danger of explosion.
9 Clean the handset with a base station
with a damp (not wet) cloth or antistatic
wipe. Never use a dr y cloth as this may
cause a static shock.
10 Do not dispose of your batteries in
normal household rubbish and do not
place in water or a fire. Please dispose
carefully.
11 When scr olling through the handset
lock menu you will see the display
(DSS) NUMBER. Under no circumstances
should you tr y to amend or store this
number as this may stop you from
dialling emergency numbers when the
handset is locked.
General cleaning
Simply clean the handset and base station
with a damp (not wet) cloth or antistatic
wipe. Never use a dr y cloth as this may
cause a static shock. Never spray cleaning
fluid directly onto the telephone.
Approved battery packs
Use only the rechargeable batter y packs
from BT Shops and the Diverse Helpline on
0345 90 80 70.
6
Setting Up
Follow these steps to get your
Diverse 2000 Pocket Phone ready
for use.
1 Install the rechargeable
battery pack in the handset.
Slide off the battery compartment cover.
Insert the battery pack (C39153-Z7-C3/
Item code: 871459).
Slide the batter y compartment
cover shut.
2
3
1
2. Fit the handset belt clip
Fit the belt clip onto the back of the
handset.
Slot
Tab
7
3. Charge the handset battery
for at least 16 hours.
Battery display when inserting or
replacing a battery
When you replace the handset battery
with one that has been fully charged,
the battery indicator will not show full
until the next charge cycle has been
completed. Charge the handset until the
battery registers full again. From then
on the display will be correct.
Place the handset in the charging unit.
Make sure that the contacts on the
bottom end of the handset are touching
both charging contacts.
When the handset batter y is charging,
the green
When the handset has been charging
for 16 hours, the Diverse 2000 Pocket
Phone is ready for registration.
Use your Pocket Phone without
switching it off or char ging it until you
hear the batter y warning beep.
This makes sure that the batter y pack
and handset are correctly adjusted to
each other.
CHARGING light comes on.
8
Getting the most from
your battery.
From time to time, run the battery
down until you hear the battery
warning beep. This helps the battery
last longer and give you optimum
performance.
Normal battery charging time
After charging your Diverse 2000
Pocket Phone for the first time
(16 hours), normal charging time for
the handset battery is approximately
7 hours.
Battery performance
Batteries become warm during
charging. This is normal and not
dangerous. As charging is controlled
electronically by the Diverse 2000
Pocket Phone, this means you can
replace the handset back on the base
station or charger at any time without
overcharging.
Under ideal conditions, the handset
battery should give approximately
9 hours talktime or 90 hours standby
on a single charge.
Please note that the lifespan of
rechargeable batteries depends on how
heavily they are used. However, over
time, their capacity to recharge will
begin to diminish and they will
eventually need replacing.
9
Battery low warning
An LCD on the handset display shows
the current charging level. When the
battery is almost flat a beep sounds and
the display shows the empty battery
symbol. Displays showing that charging
is in progress are listed below:
Battery pack fully charged
Battery pack at 66%
Battery pack at 33%
Battery pack empty
Battery display when inserting or
replacing a battery.
When you replace the handset battery
with one that has been fully charged in
another handset, the battery indicator
will only show 33% or 66% power.
Charge the handset until the battery
registers full charge again. From then
on the display will be correct.
You can use up to 6 handsets with the
Diverse base station or (8 handsets with
the Diverse 2-Line or Diverse ISDN
base stations).
Each new handset you purchase must be
registered at the base station.
Each handset has a range of up to
300 metres outside in ideal conditions,
and up to 50 metres in buildings,
depending on the type of construction.
10
Using the Diverse
2000 Pocket Phone
Switching on/off and locking
the keypad
To switch on
PWR
• Press and hold down the PWR
button for about a second. The
display comes on.
To lock the keypad
This prevents you accidentally
operating the handset’s keypad when
carrying it around. You can receive
calls, but cannot make calls.
PWR
• Press the
To unlock the keypad
PWR
• Press the PWR button briefly.
You can now use the keypad again.
PWR button briefly.
To switch off
PWR
• Press and hold the PWR button
for about a second until the display
goes blank.
The handset can only be switched off
when it is not in idle state (ie. during a
call or displaying a menu).
11
Registering a new
Diverse 2000 Pocket
Phone with a base
station
Display
Option buttons
Menu button
Your Pocket Phone offers a menu
driven display. You enter menu lists
by pressing the
OPTION buttons below the screen allow
you to select options within each menu
and make adjustments to their settings.
The options shown on the display are
indicated by symbols as follows:
▲
▼
>
<
GO BACK
INT
➞➞
OK
RED
-
–
-
–
–
–
➜
MENU button. The
DIRECTORY
UP/DOWN
LEFT/RIGHT
GO BACK ONE STEP
INTERNAL CALLS
LAST NUMBER REDIAL
SELECT/CONFIRM
CANCEL
–
MORE OPTIONS
CLEAR CHARACTER
12
You can quit any menu at any time
by pressing the
To go back one step, press the
END CALL button.
GO BACK
button.
To register your Pocket Phone...
...at a Diverse 1010, 1015, 2010
or 2015 base station.
Press and hold down the grey button
at the base station until you hear the
beeps (after about 10 seconds)
...at a Diverse 2-line or ISDN
base station
Press the green LED button. The LED
flashes during the registration process.
...then, at the handset
If this is the first time you are using
the Pocket Phone, the screen displays
REGISTRATE? Complete the following
steps within the next minute:
OK
RED
• Press the
OK button.
• Enter the base station code
(default setting = 0000).
Display shows BASE1.
• Press the
OK button.
Display shows all available
internal numbers.
• Enter the internal number you want
for your Pocket Phone. The handset
is now registered and ready for use.
To register your Pocket Phone to a
second or more base stations see page
46. These are also the steps to follow
if you want to register to only one base
station but do not want it to appear on
the display as BASE 1.
13
Making and receiving calls
To make a call
➜
• Dial the number you want.
Use the
to correct any number you press by
mistake.
• Press the
The number is dialled.
or
CLEAR CHARACTER button
PHONE button.
• Press the
PHONE button.
You hear the dial tone.
• Dial the number you want.
To end a call
• Press the END CALL button.
or
• Simply replace the handset on the
base station or charger.
To answer a call
• Press the PHONE button.
or
• Lift the handset off the base station
or charger.
The default setting is for an immediate
connection to callers when lifting
the handset from the base station or
charger. This is called Auto Talk.
It can be deactivated so that you
always have to press the
PHONE button
to answer a call.
14
To redial one of the last five numbers
The last five numbers dialled are saved.
▼
➞➞
• Press the
• Press the
REDIAL button.
DOWN button to highlight
the number you want.
• Press the
To redial the last number
PHONE button to dial.
RCL
• Press the PHONE button.
• Press
RECALL. The number is
automatically dialled.
Making internal calls
To make an internal call
INT
• Press the INT button.
Your own extension number
is displayed.
• Dial the handset number you want.
To call all other handsets registered
to the same base station
COLL.CALL
✱
INT
• Press the INT button.
• Press the
All handsets are called. You talk to
the first person to answer.
COLL.CALL or
button.
*
15
Transferring calls
To transfer an external call to
another handset
During an external call:
INT
• Press the
▼
INT button. (If INT is not
displayed on the screen, select
Internal from the menu by pressing
the
MENU button then the DOWN
button until Internal call is
highlighted.)
• Dial the internal extension number
required, the extension called will ring.
• Press the
END CALL button or
replace the handset on the base
station either before or after the
handset answers. The call is
transferred.
If the handset does not answer,
call is automatically returned to your
handset.
16
Using the Directory
Your Diverse 2000 Pocket Phone
has a Director y which stor es up to 100
names and numbers in the memor y
(the longer the name, the more
memor y will be used).
You can use the Phone Book to look up
names and numbers and dial directly.
To add a name and number to
the Directory
-
–
-
–
–
–
• Press the DIRECTORY button.
Display shows ——— if the phone book
is empty, otherwise the names in
alphabetical order.
• Press the
• Press the
NEW ENTRY
• Press the
• Enter the name:
(see Entering names and numbers
page 18).
• Press the
cursor to the next line.
• Enter the number.
• Press the
• Press the
SAVE ENTRY
• Press the
OK
–
RED
▼
MORE OPTIONS button.
DOWN button to highlight
OK button.
RIGHT button to move the
MORE OPTIONS button.
DOWN button to highlight
OK button to confirm.
>
17
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