BT Diverse 2000 User Manual

Diverse 2000 Executive Handset user guide

This handset is also compatible with the Diverse 2-Line and Diverse ISDN. Please refer to main user manual for instructions.

The Diverse 2000 Executive Handset is not compatible with the Diverse 1000.

To be used with Diverse 2000 base station or Diverse 2000 Handset Charger.

Check that your Diverse 2000 Executive Handset is complete. When you unpack you should have:

• Diverse 2000 Executive Handset.

• Handset carrying clip.

• Two nickel cadmium (NiCad).

rechargeable batteries.

• Batter y compartment cover.

For your records

For warranty purposes, proof of purchase is required, so please keep your receipt.

See page 33 for more information about your handset PIN.

Please open this page for a further ‘at a glance’ guide to your Diverse 2000 Executive Handset.

Date of purchase: Place of purchase: Purchase price:

My Executive Handset PIN is:

At a glance

Power

For switching the handset ON and OFF.

Recall

For use with switchboards and BT Select Ser vices.

Phone (green)

Used to make and answer calls.

End Call (red)

Used to end a telephone call.

Brings up the menu onto the display.

Option buttons

Lets you select from the menu options on the display.

Display

Belt clip

Re-chargeable battery cover

GHI

PQRS

a A

✱

RCL

ABC

JKL

TUV

DEF

MNO

WXYZ

PWR

In this guide

At a glance 1

Introduction 4

Setting up 8

Registering a new Diverse 2000 Executive Handset with a base station

Using the Diverse 2000 Executive Handset

Additional features 33

Maintenance 49

Help 50

Technical information 54

Index 56

Hints and tips boxes

In this user guide, we have included helpful tips and important information shown in grey boxes.

Introduction

Please read the instructions car efully before use and retain this user guide for future reference. For comprehensive instructions see your main Diverse user guide.

Building up a phone system

You can add further handsets to build up a comprehensive and easy-to-use cordless telephone system. You can use up to six separate handsets (8 with the Diverse 2-Line and Diverse ISDN) with each Diverse base station and up to four base stations with each handset. Please refer to your base station user guide for more comprehensive information of the configurations that are possible.

As this product is rechargeable, it is normal that a certain amount of heat will be produced in its day-to-day operation. Whilst this is entirely safe we would advise against placing the phone on antique, veneered or wooden surfaces as damage may occur.

WARNING 1 Use only approved nickel-cadmium

(NiCad) rechargeable batteries. Never use any other batteries, or conventional alkaline batteries. Using such batteries could destroy the battery casing, which is dangerous.

Recommended batteries should have a power rating of 600m Ah 1.2V. Suitable batteries are listed on page 7 (batteries are available from the Diverse helpline on 0345 908070 and your local BT shop).

2 Do not combine different batter y types

in the same handset.

3 Do not try to use any power supply

except the one provided, other wise you may permanently damage your Diverse. It will also result in non-compliance with EN41003: 1993, and will invalidate the approval given to this apparatus.

4 Do not use non-BT Diverse charging

units; this could damage the batteries.

5 Research has shown that in certain

cases, medical equipment can be affected by cor dless telephones. A distance of at least one metre should therefore be obser ved between the telephone and medical equipment. All regulations on the usage of cordless phones issued by medical institutions should also be followed.

6 The Diverse handset can also interfere

with other electrical equipment e.g. answering machines, TV and radio sets, clock radio/ alarms and computers if

WARNING cont.

placed too close. It is recommended you place your Diverse handset at least one metre away from such appliances to avoid any risk of interference.

7 If you wear a hearing aid, please note

that the Diverse works by sending radio signals between the base station and handset. These signals can interfere with hearing aids, causing a humming noise.

8 There is a slight chance that your

phone could be damaged by an electrical storm. We recommend that you unplug your Diverse from the mains power and telephone line socket during storms.

9 Do not use your phone in bathrooms,

near fire or water, or in areas where there is a danger of explosion.

10 Clean the handset and base station with

a damp cloth (not wet) or anti static wipe. Never use a dr y cloth or spray cleaning fluid directly onto the phone.

11 Do not dispose of your batteries in

normal household rubbish and do not place in water or a fire.

General cleaning

Simply clean the handset and base station with a damp (not wet) cloth or antistatic wipe. Never use a dr y cloth as this may cause a static shock. Never spray cleaning fluid directly onto the telephone.

Approved rechargeable batteries

Use only the rechargeable battery types listed below and do not mix two types in the same handset:

Batteries can be obtained from the Diverse Helpline on

0345 908070 or

your local BT shop.

Nickel-cadmium

Saft RC6 Panasonic P-60 AA/1P Philips R6 NC-P UCAR RC6 DAIMON ACCU 1000 Varta Accu Plus Ni-Cd 1.2V No. 5006 Sanyo N-3U Energizer Eveready RC 6 GP 60AA KC

The handset has a range of up to 300 metres outside and up to 50 metres in buildings, depending on the type of construction.

Important

When replacing batteries always use good quality nickel cadmium (NiCad) rechargeable AA types with at least 600mAh capacity in order to achieve the specified operating time. Never use other batteries or conventional alkaline batteries. They could result in a short cir cuit or destroy the batter y casing. Recommended rechargeable batteries are available from the

Diverse Helpline 0345

908070 and the BT Shop.

Setting Up

1 Install the rechargeable batteries in the handset

The handset uses the two AA size nickel cadmium (NiCad) batteries, which are supplied. To install them, insert the batteries as indicated on the label inside the batter y compartment and slide the batter y compartment cover shut. The batter y compartment cover may be found in the packaging with the batteries.

3 Charge the handset batteries for at least 16 hours

Place the handset on the base station or charging unit (available separately). The handset can be charged face up or down. Make sure that the contacts on the bottom end of the handset are touching both charging contacts.

When the handset batteries are charging, the green

CHARGING light

comes on. it goes off when the battery is fully charged. It will come on again occasionally to indicate that the batter y is being topped up.

When the handset has been charging for 16 hours, the Diverse 2000 Executive is ready for use.

Battery display when inserting or replacing a battery

When you replace the handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.

Tab

Slot

2 Fit the handset belt clip

Fit the belt clip onto the back of the handset.

Battery performance

After charging your Diverse 2000 Executive Handset for the first time, subsequent charging time for the handset batteries is approximately 4-5 hours. Batteries and case may become warm during charging. This is normal and not dangerous.

Under ideal conditions, the handset batteries should give about 6 hours talktime or 50 hours standby on a single charge. However, new NiCad batteries do not reach their full capacity until they have been in normal use for several days.

Please note that the lifespan of NiCad rechargeable batteries depends on how heavily they are used. However, over time, their capacity to recharge will begin to diminish and they will eventually need replacing.

Battery low warning

An LCD on the handset display shows the current charging level. When the batteries are almost flat a beep sounds and the display shows the empty battery symbol. Displays showing that charging is in progress are listed below:

Batteries fully charged

Batteries at 66%

Batteries at 33%

Batteries empty

If the symbol flashes

continuously, it means the handset is either out of range or is not registered with the base station. To register, follow the steps on page 12. All additional handsets you purchase will need to be individually registered with the base station before they will work.

The symbol may also flash after a power failure. Provided the handset has been registered with the base, the

symbol will stop f lashing after a while indicating the handset has automatically re-registered to the base station. If it continues to flash, re-register the handset to the base station – see page 12.

Please note: If you go out of range of

a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.

Getting the most out of your batteries

Avoid replacing the handset on the base station between calls. It is best to keep the handset off the base for a few hours at a time.

PHONEBOOK, to enter use

and alter phonebook entries.

INT

INTERNAL. REDIAL.

▲ Move

UP through menu.

▼ Move

DOWN through menu.

GO BACK to previous menu.

OK. ACTIVATE. DELETE.

< BACK. > FORWARD.

Registering a new Diverse 2000 Executive Handset with a base station

Your handset offers a menu-driven display. You enter the menu lists by using the

MENU button. The option

buttons below the display allow you to select the options within each menu and make adjustments to their settings.

The options shown on the display are indicated by symbols.

These symbols are as follows:

Display

Option buttons

Menu button

➜

➞➞

–

Registering the Diverse 2000 Executive Handset to a Diverse 2010/2015 base station

• Press the PWR button to switch the

handset ON. Display shows REGISTER?

At the base station:

• Press and hold down the grey PAGER button, until you hear the tone (after about ten seconds).

• Press the option button below

on the display.

• Enter the base station system code using the keypad (default 0000).

• Press

OK again.

• All available handset extension

numbers will be displayed.

• Enter one of the extension numbers using the keypad.

• The handset is now registered as the extension you have chosen. The handset will beep once and the display will momentarily show INTERN and the number of the handset.

When moving through the Diverse Executive Handset’s MENU options remember, if you wish to escape the MENU altogether, press the END CALL button, or to move back to the previous screen, select the GO BACK option button .

You now have up to 1 minute to register your handset.

PWR

RED

Registering a Diverse 2000 Executive Handset with Diverse 2-Line or Diverse ISDN base station

• Press the PWR button. The display

shows REGISTER.

On the base station:

• Press the green LED button (this will

flash during the registration process).

On the handset:

• Press the option button below OK

on the display.

• Enter the base station system code,using the keypad (default 0000).

• Press

OK.

• All available extension numbers will

be displayed.

• Enter one of the extension numbers, using the keypad.

• Your handset is now registered as the extension number you have chosen. The handset will beep once and the display will momentarily show INTERN and the number of the handset.

You now have up to 1 minute to register your handset.

If you wish to register your Executive Handset on a Diverse 1010/1015 base station, please refer to the user guide of that particular system for instructions.

The Diverse Executive Handset is not compatible with the Diverse 1000.

PWR

RED

To remove a handset registered at a Diverse 2010/2015 base station

This deletes handset registration from a base station.

• Press the

MENU button select SETTINGS

using the

DOWN ar r ow.

• Press

OK.

Display shows a list of menu options.

• Use the

DOWN arrow to highlight

BASE SETTINGS.

• Press

OK.

Display shows base station numbers.

• Press the

UP and DOWN arr ows to

highlight the base station from which you wish to de-register your handset.

• Press the

ACTIVATE option. Display

shows a list of menu options.

• Press the

UP and DOWN arr ows to

highlight DE-REGISTER BASE.

• Press

OK. Display asks you to enter

PIN.

• Enter the handset PIN number (default 0000).

• Press

OK.

• Confirm handset removal by pressing

the

YES option button.

• Press the

NO option button to cancel

the procedure. The handset beeps and is now de-registered from the chosen base station.

Further help

Additional operating instructions are given in the guide accompanying your Diverse base station.

–

RED

▲

–

▼

–

To remove a handset registered with the Diverse ISDN and 2-Line

You can use any Executive Handset to remove the registration of another handset. The handset used must be switched ON:

• Press the

MENU button. The main

menu is displayed.

• Press the

DOWN ar r ow to display

SERVICE.

• Press

OK.

• Press

NEXT to display CANCEL

• Press

OK.

• Enter the system code (default 0000).

• Press

OK.

• The display shows all registered

handsets.

• Press the number of the handset to be removed. This will highlight the handset numbers you select. (If you press the wrong number by mistake, press it again, and it will re-appear on the screen.)

• Press

SAVE to confirm.

The handset must now be removed at the base station, by following the base station operating instructions, see page 37 .

▼

RED

SAVE

Using the Diverse 2000 Executive Handset

On/Off and Protected modes

The handset can be operated in one of three dif ferent modes:

OFF

Phone calls cannot be made and the handset does not respond to incoming calls. The display is blank.

• To switch ON, press the PWR button briefly. The display is activated.

You can make and receive calls. Display shows and MENU options.

• To switch OFF, press the

PWR button

for two seconds.

The handset cannot be switched off if it is located in the base station

PWR

PROTECTED

This setting stops you accidentally operating the handset’s keypad when carrying it around. You can still receive incoming calls but cannot make outgoing calls.

• To switch to PROTECTED when the handset is ON, press the

PWR button

briefly. Display shows KEYPAD LOCKED.

• To switch back ON, press the

PWR

button again briefly.

Making and receiving external calls

To make an external call

Ensure the handset is switched ON.

• Press the

PHONE button. You hear the

dial tone and the ‘In Use’ light on the base station comes on and the display shows EXTERN.

• Enter the telephone number. The phone calls the number and the display shows the number you have dialled.

Alternatively, you can dial the phone number you want first, check that it’s correct and then press the

PHONE button

to dial.

If the handset is beyond radio distance of the base station, the display shows base station name flashing. You can also set the handset to ‘beep’ when out of range (see page 29).

If you make a mistake entering numbers, use the symbol to delete them.

PWR

➜

If another handset is already being used to make an external call, your handset will display –––flashing and the word EXTERN and you will hear the inter nal ‘busy’ signal.

To end a call

• Press the END CALL button.

• Place the handset back on the base station or charger.

To accept an incoming call

The phone rings and the display shows:

• Lift the handset off the base station or charger.

• Press the PHONE button.

To redial numbers

You can redial the last five numbers dialled from your handset.

• Press the

REDIAL option.

• Press the

DOWN option to find the

number you want.

• When the number is highlighted press the

PHONE button.

The default setting is for an immediate connection to callers upon lifting the handset from the base station or charging unit. This is called Auto Talk: it can be deactivated (see page 30).

External Call

RING OFF

➞➞

▼

Paging and making calls between handsets

To make an internal intercom call

• Press the INT option.

• Dial the internal handset number you

wish to call.

To call all other handsets registered to the same base

• Press the INT option.

• Press the

✱ button. Display shows all

handsets registered.

• All handsets are called. You can talk to the first handset that answers.

Alternatively, press the

COLL.CALL

option after you press INT button.

To find a handset’s extension number

• Press INT option.

• The handset’s extension number is

displayed ie. INTERN 3.

To receive a paged call

The display shows:

• Pick up the handset from the base.

• Press the

PHONE button.

INT

COLL.CALL

✱

INT

Internal Call 1

RING OFF

To put an outside call on hold while you make an internal call

• Press the INT option.

• Dial the extension number you wish

to contact.

• To go back to your caller press RECALL.

The internal number you called will hear internal busy tone and will need to press the

END button to end the connection.

To transfer an external call between handsets

You are in conversation with an outside caller and want to transfer the call to another handset.

• Press the

INT option button.

• Dial the extension number you want.

• When the call is answered, press the

END CALL button, or replace your

handset on the base station.

RCL

INT

Using the Phone Book

Your Diverse 2000 Executive Handset has a Phone Book which stores up to 100 names and numbers in the memor y (the longer the name, the more memor y will be used). You can use the Phone Book to look up numbers and then dial them directly.

To add a number and name to the Phone Book

• Press the PHONE BOOK option, then

the

ACTIVATE option.

• Use the

UP and DOWN options to

highlight NEW ENTRY.

• Press the

OK option.

• The display shows <NAME>and <TEL.

NUMBER>and the curser flashes for

you to input the name first.

• Using the alphabet letters on the keypad, (press and hold each keypad buttons to scroll through options) input the name of the person whose number you wish to store. Use the

FORWARD and BACK options to

move through the words and the

DELETE option to delete mistakes.

• When you have finished writing the

name, press the

FORWARD option.

• The display will then ask you to input

the TEL.NUMBER.

–

▲

–

RED

▼

• Use the keypad to input the telephone number you wish to store.

• Press the

ACTIVATE button.

• Select

OK to save the entry.

The name and number has now been stored in the phonebook, and the display briefly shows ‘ENTRY STORED’.

To dial a number stored in the phone book

• Press the PHONEBOOK option. The

display highlights numbers stored in the phonebook.

• Use the

UP and DOWN options to

highlight the name of the person you wish to call.

• Press the

PHONE button to dial.

Quick search for a Phone Book name

When you have accessed the Phone Book it is possible to make a quick search to a listed name.

• Press

PHONEBOOK option.

• Press the key with the first letter of

the name you wish to call.

The display will now highlight the first name in the address book that star ts with that letter. If this is the correct name press

PHONE to dial.

Use the

DOWN option to move to the

correct name, then press

PHONE.

▲

▼

To change an entry

• Press PHONEBOOK option.

• Highlight the number/name you wish

to change using the

UP and DOWN

options.

• Press

ACTIVATE.

• Use the

UP and DOWN options to

highlight EDIT ENTRY.

• Press

OK and the display takes you to

the name/number you wish to change.

• Use the

BACK, FORWARD and

DELETE options and keypad to edit

the entr y.

• When you have finished press the

ACTIVATE button.

• Use the

UP and DOWN options to

highlight SAVE ENTRY or CANCEL and press

OK.

Your number has now been changed and the display will briefly show ‘ENTRY STORED’.

To delete individual entries

• Press PHONEBOOK.

• Use the

UP and DOWN options to

highlight the name/number you wish to delete, then press the

ACTIVATE

option.

• Use the

UP and DOWN to highlight

DELETE ENTRY.

• Press

OK.

The name and number have now been deleted from the phonebook, and the display briefly shows ‘ENTRY HAS BEEN DELETED’.

–

▼

–

RED

–

▲

➜

–

▼

RED

–

▲

To delete all Phone Book entries

• Press PHONEBOOK, then press

ACTIVATE.

• Use

UP and DOWN options to

highlight DELETE DIRECTORY.

• Press

OK. The display will ask you to

ENTER PIN.

• Enter you 4 digit PIN (default 0000).

• Press

OK. The display will ask if you

wish to DELETE ALL ENTRIES?

• Select

YES.

All entries are now deleted and the display will briefly show ‘ALL ENTRIES DELETED’.

Changing the Settings of your Diverse 2000 Executive Handset

The

SETTINGS

menu:

To display the SETTINGS menu options:

• Press the

MENU button.

• Use the

DOWN option to highlight

SETTINGS.

• Press

OK.

–

▲

–

▼

RED

YES

RED

Handset volume Ringer options Register Base settings Handset settings

--------------------

Handset volume – increases or decreases the earpiece volume. Ringer Options – adjusts the volume and tone of the handset ringer.

user guide. Handset settings – displays all settings on your handset for you to change.

To adjust the handset volume

You can set the handset volume to three differ ent levels. The default setting is 1.

• Press the

MENU button.

• Highlight SETTINGS.

• Press

OK.

• Use

UP and DOWN options to highlight

HANDSET VOLUME.

• Press

OK. Display shows steps to

indicate volume level and the volume number 1, 2 or 3.

• Use the

FORWARD and BACK options

to highlight volume level required.

• Press

OK. The handset beeps to

confirm the volume has been set.

To adjust the ringer volume or tone

The ringer volume can be set to six differ ent levels. The default setting is 6.

• Press the

MENU button

• Highlight SETTINGS and pr ess

OK.

• Highlight RINGER OPTIONS using

DOWN option.

• Press

OK.

• Use

UP and DOWN options to select

RINGER VOLUME or RINGER TONE.

▲

RED

▼

▲

RED

▼

To adjust the ringer volume.

• Highlight RINGER VOLUME and press

OK. Display shows steps to indicate

volume level, and rings that level to demonstrate (

1-6).

• Use

BACK and FORWARD arrows to

select desired level.

• Press

OK. The handset will beep to

confirm and move back to previous menu.

To adjust ringer tone.

• Highlight RINGER TONE option and press

OK. Display shows 10 musical

notes, each one representing a differ ent tone.

• Use the BACK and FORWARD arr ows to move through the options and to hear a demo tone of each.

• Press

OK on the option you prefer.

The handset beeps to confirm and returns to the previous menu.

The

HANDSET SETTINGS

menu:

To display the HANDSET SETTINGS menu options.

• Press the MENU button.

• Use the

DOWN option to highlight

SETTINGS.

• Press

OK.

• Use the

DOWN option to highlight

HANDSET SETTINGS.

• Press

OK.

Beeps Auto Backlight Auto Talk Change PIN Language BabyAlarmLevel Initialization

--------------------

RED

Beeps – activates and removes advisor y beeps and warnings. Auto Backlight – switches a light ON and OFF behind the display. Auto Talk – for automatic call acceptance. The handset automatically answers an incoming call when picked up from the base station or charger. This can be de-activated. Change PIN – see page 34, Additional features. Language – to change the display to read in dif ferent Eur opean languages. BabyAlarmLevel – set the baby alar m sensitivity on. Initialisation – resets the handset to default settings.

To switch ON and remove advisory beeps and warnings

You can control the following beeps. Switching them OFF will save batter y energy but deprive you of information you may need while using your phone.

Key confirmation beep

Each time a key is pressed the beep sounds. Default setting is ON.

Battery warning beep

Tells you when the battery needs charging. Default setting is ON.

Range warning beep

Tells you when the handset is too far from the base station during a call. Default setting is OFF.

Confirmation beep

Confirms that you have followed procedures corr ectly. Default setting is ON.

Error beep

Lets you know that you have made a mistake when following a procedure. Default setting is ON.

In range beep

Tells you the handset is back within range of the base station. Default setting is OFF.

• Press the

MENU button.

• Select SETTINGS.

• Select HANDSET SETTINGS.

• Select BEEPS.

• Switch the beep you want to modify.

• Use the

ON and OFF option buttons to

remove or add the beep.

• Press the

OK option button to confirm.

• Come out of the beeps menu by pressing the

GO BACK option.

To switch ON and remove the backlight

The light is activated by touching a button or by the detection of an incoming call. The default setting is ON. If you remove this you will not see the current batter y charging level.

• Press the

MENU button.

• Select SETTINGS.

• Select HANDSET SETTINGS.

• Select AUTO BACKLIGHT.

• Switch the light ON or OFF using the

ON/OFF options.

• Press the

OK option to confirm.

• Come out of the menu without changing the light by pressing the

GO BACK symbol.

OFF

RED

OFF

RED

To switch auto talk ON and remove it

Auto talk is for automatic connection to the caller, on lifting the handset from the base.The default setting is ON.

• Press the

MENU button.

• Select SETTINGS.

• Select HANDSET SETTINGS.

• Select AUTO TALK.

• Press the

ON or OFF option.

• Press

OK to confirm.

• Press the

GO BACK symbol to come

out of the menu without changing the setting.

To change the language of the display

You can have the display in English,

GERMAN, FRENCH, ITALIAN, SPANISH, PORTUGUESE orDUTCH.

The default setting is English.

• Press the

MENU button.

• Select SETTINGS.

• Select HANDSET SETTINGS.

• Select LANGUAGE.

• Highlight language required.

• Press

OK.

OFF

RED

If you accidentally set the wrong language

• Press the MENU button until you

exit the menu completely.

• Press the

MENU button again.

• Press the

UP and DOWN arr ows

until one of these words appear: – Einstellingen – Reglages – Impostazion – Ajuste – Instellingen – Programgôes

• Press

OK.

• Press the

UP and DOWN arr ows

until one of these words appear: – Lakale Einst – Reglages Combiné har vester – Impostaz. Telef – Ajuste Local – Program. local – Lokale. Instell.

• Press the

UP and DOWN arr ows.

The language menu is displayed and you can select the appropriate word for language. – Sprache – Langue – Lingua – Idioma – Taal

• Select

OK.

Choose the correct wor d for English, one of the following choice.

– Inglês – Engels – Inglés – Inglese – Anglais – Englisch

• Press

OK.

To alter the sensitivity level of the baby alarm

Set the sensitivity before you activate the baby alarm

• Press the

MENU button.

• Select SETTINGS.

• Select HANDSET SETTINGS.

• Select BABYALARM LEVEL.

• Use the

BACK and FORWARD ar r ows

to select the sensitivity level: 1 = least sensitive; 3 = most sensitive.

• Press

OK.

(See page 38 for a description of the baby alarm feature.)

To reset the handset back to original default settings (initialisation)

This will not affect the Phone Book Director y, PIN, or base system code.

• Press the

MENU button.

• Select SETTINGS.

• Select HANDSET SETTINGS.

• Select INITIALISATION. The display asks

you to enter your PIN number.

• Enter your PIN (default 0000).

• Press

OK.

The display reads: ‘RESET SETTINGS TO DEFAULT’.

RED

Additional features

Call timer

Your Diverse 2000 Executive Handset automatically times the duration of all external calls. The handset display shows the call duration during your call and for a few seconds after it is completed.

Security

Using and changing the security code and handset PIN

As a digital phone system, your Diverse provides excellent security features against others ‘listening in’ to your calls. You can also prevent unauthorised use of the handset(s). Each handset needs to be registered with the base station. To do this you need to know and use the system code.

The default setting for both the handset PIN and system code is 0000. If you do not wish to change either you can use this number for all code and PIN related functions.

To change the system code please refer to your base station user guide.

To set or change the handset PIN (personal identification number)

A PIN on your handset protects information, such as numbers stored on the memor y from unauthorised access.

If you change your Executive Handset PIN, please keep a note of it in the box provided at the front of this book.

• Press the

MENU button

• Use

UP and DOWN to highlight

SETTINGS.

• Press

OK.

Display shows a list of menu options.

• Use

UP and DOWN to highlight

HANDSET SETTINGS.

• Press

OK.

Display shows CHANGE PIN.

• Press

OK.

• Enter the current PIN number

(default setting 0000). If you make a mistake, use the

DELETE symbol to

delete numbers.

• Press

OK.

• Enter the new PIN (this can be up to

eight digits long).

• Press

OK.

• Enter the new PIN again.

• Press

OK.

• A confirmation beep is sounded

and the message NEW PIN STORED! is displayed.

If you enter an incorrect PIN number whilst changing your PIN, the display branches back to Handset Settings and you have to work through the process again.

▲

▼

RED

➜

Try not to forget your PIN number because expert technical help will be needed to release the phone. If you do forget your PIN, contact the Diverse Helpline on 0345 908070.

Operating with additional base stations

You can register your Diverse 2000 Executive Handset with up to six base stations. Each base station should have its own number, from 1-6.

To set the Diverse 2000 Executive Handset to select the best base station signal

Once you have registered your handset to additional base stations you can also set it to find the strongest base station signal automatically, each time you make a call.

• Press the

MENU button.

• Select

SELECT BASE.

• Press

OK.

• Use the

DOWN option to highlight

BEST.

• Press

OK.

• Press

END CALL.

If you are registering handsets to more than one base we recommend that you:

1. Ensure each base station has been

assigned a different number.

2. Ensure that each handset is given

the same extension number at each base with which you register it.

RED

▼

To set the Diverse 2000 Executive Handset to search first for a specific base signal

If you are using your handset in an area where two base signals overlap, we recommend that you specify a preferr ed base signal for your handset to search for first. If the handset does not find a clear signal from this base it will then resor t to finding an alternative signal.

• Press the

MENU button.

• Select

SELECT BASE.

• Press

OK.

• Use the

DOWN option to find the base

station that you require to be first choice ie BASE 1.

• Press

ACTIVATE.

• Select PRIORITY SELECTION.

• Press

OK.

To change what the base station is called on your handset

• Press MENU.

• Select SETTINGS,

OK.

• Select BASE SETTINGS.

• Select the base you want to change the

name of.

• Press

ACTIVATE. Display will show

CHANGE BASE NAME.

• Press

OK.

• Use the

DELETE option to delete the

current name.

• Use the keypad to write the new name.

• Press

ACTIVATE.

• SAVE ENTRY will be highlighted,

press

OK. Display will show ENTRY IS

SAVED.

Your new base station name will now show on the handset display.

–

RED

–

▼

–

RED

➜

–

If you want your handset to search for only one base, and not switch to searching for a better signal, select

FIXED SELECTION instead of PRIORITY SELECT.

To remove registration of a handset at the base station

• Press MENU.

• Select SETTINGS,

OK.

• Select BASE SETTINGS.

• Highlight the base station from

which you wish to remove a handset registration.

• Press

ACTIVATE.

• Select DE-REGISTER BASE.

• Press

OK. The display will ask you

to enter the base station PIN (default 0000).

• Press

OK.

• Select YES.

• The handset beeps and is now

de-registered from the base station.

–

RED

YES

RED

–

Baby Alarm

To switch the baby alarm ON and OFF

The baby alarm sets up a connection between two handsets registered to the same base. When a noise registers in the first handset, the second handset rings. If the call to the second handset is answered, conversation is possible. The default setting for this ser vice is OFF.

The baby alarm will not work in conjunction with call barring. For the baby alarm to work properly, all handset batteries must be fully charged and the handset in the ‘baby room’ must not be placed in a charger, as this will cover the microphone.

Ensure that the handset in the ‘baby room’ is out of reach of the baby, (due to the small and sharp parts that ar e present).

On the handset in the ‘baby room’:

• Press the

MENU button.

• Select

BABY ALARM.

• Press

OK.

• Enter the extension number of the

handset you want to ring as the alarm.

WARNING

Please note that the Baby Alarm

does not provide continuous

monitoring but is activated only by

noises over a certain volume.

It should therefore only be used as

a support to your existing baby

monitoring system and NOT as an

alternative.

–

RED

–

• Press ACTIVATE. STORE will be highlighted on the display.

• Press

OK. Display will show BABY

ALARM ACTIVATED INTERNAL and the number of the handset that will be called.

To switch the baby alarm off

• Press the OFF option shown on the

screen.

(See page 32 for how to alter baby alarm sensitivity.)You need to set the sensitivity before you activate the baby alarm. If you need to adjust the sensitivity, switch the alarm off first before referring to page 32.

Call Barring

To bar a handset from making external calls

The Diverse 2000 Executive Handset offers call barring to prevent unauthorised handset use. Incoming calls can still be answered.

• Press the

MENU button.

• Select HANDSET LOCK.

• Press

OK.

• Enter your PIN number

(default 0000).

• Press the

OK option button.

• Highlight LOCK ON/OFF.

• Press

OK.

• Press the

ON option button to activate

call barring.

• Press

OK to confir m.

• Press the

END CALL button and the

handset should display HANDSET LOCKED.

OFF

RED

• Press

GO BACK symbol to come out

of the menu without setting up call barring.

Short Cuts

You can use the short cut menu to reduce the number of keypad presses required to operate a number of functions. Short cuts work with 1010, 1015, 2010 and 2015 base stations.

The pre-set short cuts

The short cuts you ar e most likely to need are already contained in a menu and listed below. You must store these pre-set shor tcuts in the memory before they can be used. This is because short cuts take up some of the memor y which you may prefer to use for storing names and numbers in the phone book.

You can also create your own short cuts for your most frequently used functions, see page 42.

To remove call barring after setting it up, follow the procedure above and press the

OFF option button when it appears,

then press

OK.

To contact emergency services when outgoing calls have been blocked

In case of emergencies you can still dial the European Emergency Number, even when call barring has been activated.

• Press the

PHONE button.

• Dial 999 or

112, 9112, R999, R112

and you will be connected to the emergency ser vices.

Pre-set short cut menu

These short cuts must be stor ed in the memor y before you can use them. See above.

To store the pre-set short cuts

• Press the MENU button.

• Use the

UP or DOWN options to

highlight SHORT CUT.

• Press

OK. If previous shor t cuts have

been created, they are displayed, other wise the display shows ------.

• Use the

UP or DOWN options to

highlight a short name or, if no names exist, highlight the display ------.

• Press

ACTIVATE.

• Use the

UP or DOWN options to

highlight DEFAULT SHORTCUTS.

• Press

OK. Display will show USE ONLY

WITH SPECIFIC BASES.

Either

• Press

LOAD to store the pre-set short

cuts. The screen will display SYSTEM

SHORT CUTS COPIED.

• Press

CANCEL to return to the short

cut list without storing the short cuts.

Then

• Press the

END CALL button to return

to standby or use the

UP and DOWN

options to perfor m another short cut operation.

WARNING

Total units and unit check features are not applicable in the UK.

LOAD

CANCEL

–

▼

▲

RED

–

▲

▼

To create a new short cut

You can set your own short cuts to suit your needs.

• Press the

MENU button.

• Use the

UP or DOWN option to

highlight SHORT CUT.

• Press

OK. If previous shor t cuts have

been created, they are displayed, other wise the display shows ------.

• Use the

UP or DOWN option to

highlight a short name or, if no names exist, highlight ------.

• Press

ACTIVATE.

• Use the

UP or DOWN option to

highlight NEW ENTRY.

• Press

OK. This display flashes NAME.

• Use the keypad to enter the name

you want to give to the short cut you are creating.

• Press the

RIGHT ar r ow button.

This moves the cursor to the location where you can enter the functions you wish to store as a shor t cut.

–

▼

▲

RED

–

Adding short code functions.

• Press

ACTIVATE.

• Use the

UP or DOWN option to

highlight INSERT FUNCTION.

• Press

OK to display a list

of functions.

• Use the

UP or DOWN option to

highlight the function you want.

• Press

OK. The screen displays the

character representing the function you want. See the following function table chart for the meaning of each character.

• Repeat the above five steps to add more functions.

Checking to see if the short cut duplicates one already stored.

• Press

ACTIVATE.

• Use the

UP or DOWN option to

highlight CHECK DUPLICATE. The display tells you if the new short cut is a duplication of an existing short cut.

• If necessar y use the

GO BACK option.

This returns you to the display so you can change the entr y.

Saving the new shortcut.

• Press

ACTIVATE.

• Use the

UP or DOWN option to

highlight SAVE ENTRY.

• Press

CANCEL if you do not want to

save.

• Press

OK. Display shows all available

short cuts.

• Press the

END CALL button to return

to standby.

–

▲

–

▼

RED

–

▲

–

▼

–

▲

–

▼

Function Display

Request PIN Code C Request number N Insert pause P Request acknowledgement Q Base Prompt B INT button I SET button S Redial button W End Call E Temporary switch to tone M

Function table

Explaining the function table.

Request PIN code (C)

The short cut is interrupted and you can enter a PIN of your choice (e.g. for telephone banking). The entries are displayed as “

✱”. When you have

confirmed your entry press the

OK button

the short cut continues pr ocessing.

Check number (N)

The short cut is interrupted and you can enter a number of your choice.When you have confirmed the number press the

OK button the short cut continues

processing.

Request acknowledgement (Q)

The short cut is interrupted to allow you to hear the dial tone, for example. When you have confirmed press the

NEXT button the short cut continues

processing.

Base messages (B)

The short cut is interrupted to display messages from the base station and to enter digits (e.g. when the base PIN is requested). When you have confirmed press the

NEXT button the macro

continues processing.

The table below shows some of the default short cut names, content and explanation

Using the “Call Barring on” shortcut will do the following for you

• Press the SET button.

• Press the

# button followed by the 8

and 4 buttons.

• Request a

PIN number. The user will

have to enter the

PIN number and OK

it.

• Press the

1 button. This will activate

the function. highlight SHORT CUT.

• Press the

SET button.

If doing the above manually you would have to press the menu button to display the main menu then highlight SERVICE to display SET after which the

SET and

INT buttons have to be pressed before

the above steps can be carried out.

Name Content Explanation

Base lock S#24CBS Short Cut

(Switch the base station lock on and off)

Base ringer S#*5BS Short Cut volume (Adjust the

base station ringer volume)

Call barring S#84CB0S Short Cut OFF (Switch dial

lock off)

Call barring S#84CB1S Short Cut ON (Switch dial

lock on)

TUV

SET

GHI

RED

To use a short cut

You can use a short cut while the phone is in standby.

• Press the

MENU button.

• Use the

UP or DOWN option to

highlight SHORT CUT.

• Press

OK.

• Use the

UP or DOWN option to

highlight the short cut you want.

• Press

ACTIVATE.

• Use the

UP or DOWN option to

highlight START.

• Press

OK. The short cut sequence

will start automatically. It will prompt the user for the pin number or number as required.

To view, change or delete a short cut

• Press the MENU button.

• Use the

UP or DOWN option to

highlight SHORT CUT.

• Press

OK.

• Use the

UP or DOWN option to

highlight the short cut you want.

• Press

ACTIVATE. From her e you can

view, edit or delete a Short Cut.

Viewing.

• Use the

UP or DOWN option to

highlight DISPLAY ENTRY.

• Press

OK. The short cut name and

content is displayed.

• Use the

GO BACK button to return

to the menu.

–

▼

▲

RED

–

▼

▲

RED

–

▲

▼

RED

Editing.

• Use the

UP or DOWN option to

highlight DISPLAY ENTRY.

• Press

OK. The short cut name and

content is displayed with the cursor positioned at the end of the line.

• Use the

LEFT and RIGHT options to

move the cursor; the

BACK option to

delete the character to the left of the cursor; the keypad to insert a character or number; and the

ACTIVATE option

to go to another menu to allow a function to be inserted.

Either

• Save the changes by using the

or DOWN option to highlight SAVE ENTRY then;then

• Press

• Cancel by using the

UP or DOWN

option to highlight CANCEL

• Press

OK.

Then

• Press the

END CALL button to return

to standby.

Deleting.

• Use the

UP or DOWN option to

highlight DELETE ENTRY.

• Press

OK.

• Press the

END CALL button to return

to standby.

–

▲

▼

RED

–

▲

▼

RED

To delete all short cuts

• Press the MENU button.

• Use the

UP or DOWN option to

highlight SHORT CUT.

• Press

OK.

• Use the

UP or DOWN option to

highlight the short cut you want.

• Press

ACTIVATE.

• Use the

UP or DOWN option to

highlight DELETE MEMORY.

• Press

OK. Display prompts you to

enter the handset PIN number.

• Enter the handset PIN.

• Press

OK. Display shows DELETE ALL

ENTRIES?

Either

• Press

YES delete all entries.

• Press

NO return to the list

of short cut names.

Then

• Press the

END CALL button to return

to standby.

To check how much memory is available

This gives you all available memor y.

• Press the

MENU button.

• Use the

UP or DOWN option to

highlight SHORT CUT.

• Press

OK.

• Use the

UP or DOWN option to

highlight the short cut you want.

• Press

ACTIVATE.

• Use the

UP or DOWN option to

highlight AVAILABLE MEMORY.

• Press

OK. The amount of memor y

available is displayed for a few seconds.

• Press the

END CALL button to return

to standby.

YES NO

–

▼

▲

RED

–

▼

▲

RED

–

Maintenance

General

Simply clean the handset and base station with a damp cloth (not wet) or antistatic wipe. Never use a dr y cloth as this may cause a static shock.

Service

Within the warranty period

If you experience a problem with your Diverse 2000 Executive Handset you should contact the Diverse Helpline on 0345 908070. Calls are charged at local call rates. If the problem is not remedied, you will be advised to contact your original point of purchase.

Some suppliers offer extended warranty schemes for cover outside the initial 12-month period. Please ask them for details.

Outside the warranty period

If your Diverse 2000 Executive Handset needs repair after the warranty period has ended, the repair must meet the approval requirements for connection to the telephone network.

We recommend that you call the Diverse Helpline on 0345 908070, for a list of our recommended repair agents.

If you have to return your Diverse 2000 Executive Handset

Pack it securely, preferably in the original packaging and include the original batteries. We can not take responsibility for goods damaged in transit.

Help

Your Diverse 2000 Executive Handset has been designed for ease of use. If you do experience any difficulties, please refer to the following section before contacting the Diverse Helpline on 0345 908070.

Emergency Calls

The emergency services can be contacted in the UK by dialling 999, or 112 which is valid in any country that is a member of the European Community.

If your Diverse base station is connected to a switchboard, you may have to dial an access number before

999, to contact the emergency services.

Some switchboards can not dial out during a power failure.

Battery performance

Replacing handset batteries

After a time, you may find that the handset batteries are running out of charge more quickly. This is a standard sign of wear and the batteries will need replacing with approved batteries.

Recommended batteries should have a power rating of 600m Ah 1.2V. Batteries are available from the Diverse Helpline on 0345 908070 or your local BT shop.

Batteries are available from the Diverse Helpline on 0345 908070 and your local BT shops.

BT accepts no responsibility for damage caused to your Diverse 2000 Executive Handset by the use of unsuitable batteries.

Use only AA size nickel-cadmium (Ni-Cad) rechargeable batteries in the handset. Any other types may cause irreparable damage. A list of suitable batteries is shown on page 7.

Do not immerse batteries in water or throw them into fire, or dispose of them with ordinary domestic refuse.

To charge batteries, only use the plug-in power supply station provided.

Fully charged batteries do not indicate full power when put into a handset

When you replace handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.

If you have a problem, the following simple solutions may provide the answer.

No display appears

Is the handset switched on? The batter y may be flat or dead. Recharge or replace the battery.

No dial tone

Is the telephone line cord plugged into the phone socket and the base station?

If other handsets are registered on the base, the outside line may already be in use. Wait until the call is finished and tr y again.

‘Search station’ is flashing on the display or you can not link up with the base station

Is the handset registered with the base station? To register the handset, see page 12.

Is the power cable connected at the base and power switched on at the wall socket?

Is the handset within range of a base station to which it is registered.

Please note: If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, and then ON again, it will find the base station within a few seconds.

The radio signals from the handset to base station can cause unpleasant interference for people with hearing aids.

If you are still experiencing difficulty, please call the Diverse Helpline on

0345 908070.

Technical information

Environment

Your Diverse 2000 Executive Handset should be kept free of dust, moisture, high temperature, vibration and should not be exposed to direct sunlight. Do not stand it on carpets or other surfaces which generate fibres or place it in locations which prevent the free flow of air over its surfaces.

Range

The maximum range for the Diverse 2000 Executive Handset is up t o 300m outdoors and up to 50m indoors. These figures are based on an ideal environment and will var y depending on your particular site. BT accepts no responsibility for the actual range achieved in a less perfect envir onment.

Warning

The apparatus is only designed to be operated in a normal of fice or domestic environment where the relative humidity does not exceed 75%. It should not be used in bathrooms or near water.

Connecting to switchboards

The Diverse 2000 Executive Handset is only approved for use with a base which is compatible with switchboards, including those which do not provide secondar y proceed indication. If you would like a list of suitable switchboards, contact BT on 0800 800 154. If you do have a compatible switchboard, it cannot be guaranteed that the telephone will operate correctly under all possible conditions of connection. If you have any difficulties, contact BT as above or the Diverse Helpdesk 0345 90 80 70.

Generally Diverse systems can be connected to any switchboard where a simple modern telephone can be used to make and receive calls. The Diverse system is suitable for connection to switchboards which retur n secondary proceed indication.

Index

At a glance 1 Answer call 19 Auto talk 30 Baby alarm 32, 38, 39 Backlight 29 Base selection 35 Base name 36 Base stations 35 Batteries

approved types

batteries low 10 charging 9 installing 8

performance 10 Belt clip 9 Call barring 39 Call timer 33 Display symbols 12 Emergency calls 40, 50 Extension number 20 Handset settings 27, 28 Help 50 Internal calls 20 Intercom calls 20 Language 30 Maintenance 49 Making and receiving calls 18 Menu 12 On/Off 17 On hold 21 Paging 20 Phonebook 22

to add 22

to change 24

to delete 24

to dial 23

to Quick search 23

(Personal Identification Number)

Protected keypad 18 Quick search 23 Range 7 2010/2015

registering with

2-Line

registering with

Redial 19 Registering

with base stations

Removing registration

with 2010/2015

with 2-Line and ISDN 16 Resetting 32 Returning your handset 49 Ringer tone 27 Ringer volume 27 Security 33 Settings 25 Setting up 8 Shortcuts 40

create 42

delete 47

store 41

view 46 Switchboards 55 Technical information 54 Transfer ring calls 21 Volume

Handset

Warnings 5

Notes

Offices in Europe, North America, Japan and Asia Pacific.

The services described in this publication ar e not always available and may change from time to time. We provide services and equipment under a standard contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 1998. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Printed in Germany. Diverse 2000 Executive Handset Issue 2 (7/98) 4. Designed by The Art & Design Partnership Limited. Siemans No: A30852-X1100 -8551-2-7619

CE compliant to 89/336/EEC (EMC Directive) & 73/23/EEC (Low Voltage Directive)

BT Diverse 2000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual