BT DIVERSE 1015, DIVERSE 1010 User Manual

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Diverse handset for use with Diverse 1010/1015 base units

featuring DECT Digital Enhanced Cordless Telecommunications

User guide

Carrying clip

Speed dial

Enables quick dialling of numbers stored in the memor y.

Intercom

Enables internal communication and call transfer between handsets.

Power

Lets you switch the handset on/of f and select the operating mode.

Display

Displays the status of your handset.

Phone

Used to make and answer calls.

Keypad

✱

ABC

DEF

GHI

JKL MNO

PQRS TUV WXYZ

STO MEM LNR

RCL

INT PWR

Store

Lets you store numbers in the memor y and access other phone functions.

Last number redial

Can redial the last three numbers you called and lets you access other phone functions.

Recall

For use with switchboards and BT Select Ser vices.

At a glance

In this guide

At a glance 1

Introducing the Diverse handset 4

Setting up 6

Registering a new Diverse handset with the base unit 12

Using the Diverse handset 15

Using the Diverse handset with a PBX 26

Operating with additional base units 30

Maintenance 36

Help 38

Technical information 42

Index 45

Hints and tips boxes

In this user guide, we've included helpful tips and useful notes. They are shown in a grey box.

Introducing the Diverse handset

Your Diverse handset is designed for ease of use and made to the high standards set by BT

We thank you for making the right choice and expect that your Diverse handset will give you many years of quality ser vice.

Please read the instr uctions carefully before use and keep this user guide for future reference. The guide covers the basic features of the Diverse handset. For comprehensive instr uctions, see your main Diverse 1010 or 1015 user guide.

DECT

By purchasing your Diverse handset, you now own a product which combines the advantages of cordless operation with the perfor mance of a high quality telephone. It complies with the Digital Enhanced Cordless Telecommunications (DECT) standard and offers unparalleled quality and features.

Setting up Follow these

steps to get your Diverse handset ready for use

Warning 1 Use only approved nickel-cadmium (NiCad)

rechargeable batteries. Never use other batteries or conventional alkaline batteries. Using such batteries could lead to a short circuit or destroy the battery casing. Recommended batteries should have a power rating of 600m Ah 1.2V. Batteries available from the Diverse helpline 0345 908070.

2 Do not try to use any power supply except

the one provided, other wise you may permanently damage your Diverse. It will also result in non-compliance with EN41003:1993, and will invalidate the approval given to this apparatus.

3 There is a slight chance that your phone

could be damaged by an electrical storm. We r ecommend that you unplug your Diverse from the mains power and telephone line socket during storms.

4 If you wear a hearing aid, please note that

the Diverse works by sending radio signals between the base unit and handset. These signals can interfere with hearing aids, causing a humming noise.

5 Diverse handset can interfere with other

electrical equipment e.g. answering machines, TV and radio sets, clock radio/alarms and computers if placed too close. It is recommended to place your Diverse handset at least one metre away from such appliances to avoid any risk of interference.

6 It is possible that the Diverse handset may

be affected by being near bodies of water (e.g. ponds, lakes, the sea).

3 Charging the handset batteries for at least 16 hours

Before you use the handset, place it on the base unit or charging unit (available separately). The handset can be charged face up or down. Make sure that the contacts on the bottom end of the handset are touching both charging contacts.

When the handset batteries are charging, the green CHARGING light comes on.

Normal battery charging time.

After charging your Diverse for the first time, normal charging time for the handset batteries is about 4-5 hours. Batteries warm up when being charged; this is normal and not dangerous.

Under ideal conditions, the handset batteries should give about 6.5 hours talktime or 60 hours standby on a single charge. However, new NiCad batteries do not reach their full capacity until they have been in normal use for several days.

Battery low warning

flashes and handset beeps to warn you that the batteries are within 5-10 minutes of being completely f lat.

Setting the TONE or PULSE mode

Your Diverse handset is pr eset to TONE dialling – where you hear a tone beep each time you dial a number. Tone dialling is suitable for all modern digital exchanges. If you cannot make a call with TONE dialling, you may need to switch to PULSE dialling.

To set PULSE dialling

• Press the STO button then the # button.

• Press the 1 button.

• Enter the current system code.

(Factor y setting 0000.)

• Press the LNR button.

• Press the buttons 0, 3, 3.

• Press the STO button to set pulse

dialling.

To re-set to TONE dialling

• Press the STO button then the # button.

• Press the 1 button.

• Enter the current system code.

(Factor y setting 0000.)

• Press the LNR button.

• Press the buttons 0, 3, 7.

• Press the STO button to set tone dialling.

STO

LNR

STO

Registering a new Diverse handset with the base unit

Up to six handsets can be registered and operated from the Diverse handset base unit. The system allows you to make internal intercom calls between two handsets while a third is making an external call.

Each additional handset you purchase must be registered at the base unit.

To register a handset

The handset must be switched OFF.

At the base unit:

• Press and hold down the green paging button until you hear the tone (after about 10 seconds).

You now have up to 1 minute to register the handset, during which the beeps will continue.

To remove a handset registered at the base unit

•

Press the STO button.

• Press the # button.

• Press the 7 then 2.

• Enter the system code.

(Factor y setting 0000.)

• Display shows all handsets register ed

at the base.

• Enter the number of the handset to be

removed. It disappears from the display. If you enter the wrong number, press it again to reinstate it.

• Press the STO button to confirm.

PQRS

ABC

STO

If you are experiencing problems, please call the Diverse Helpline on 0345 908070.

PROTECTED

This setting stops you accidentally operating the handset’s keypad when carrying it around. You can still receive incoming calls but you cannot make outgoing calls.

• To switch to PROTECTED when the

handset is ON, press and release the

PWR button quickly.

If the handset is beyond radio distance of the base unit, the symbol flashes. You cannot make or receive calls until the handset is brought back within range. The symbol also flashes for a while after power up until the handset automatically registers to the base.

To end a call

•

Press the PHONE button

•

Place the handset back on the base unit.

To receive an external call

•

When the phone rings the display flashes: EXT. Press the PHONE button on the handset and speak.

•

If the handset is on the base unit or charging unit, simply lift it up and speak. You do not need to pr ess the

PHONE button.

At the end of the call, either press the

PHONE button or replace the handset on

the base unit.

To redial the last number

•

Press the PHONE button.

• Press the LNR button. The last number

you called will be redialled automatically.

LNR

To receive an internal call

When the phone rings the display flashes

INT and the number of the handset

calling you (1-6).

• Either press the PHONE button or lift

the handset from the base unit or charging unit to answer the call.

To make an internal call to all handsets

•

You can call all handsets r egistered to the base unit.

• Press the INT button. Display shows

your handset number.

• Press the ✱ button. Display shows all

handsets registered. All these handsets will ring. The first handset to answer will take the call.

• To end the call, press the PHONE

button or replace the handset on the base.

INT

✱

If the handset is not within radio distance of the base unit, the symbol flashes. You cannot make or receive calls until the handset is brought back within range.

To put an outside call on hold and speak to another internal handset

•

Press the INT button. You hear the internal dial tone and your outside caller is put on hold.

• Press the handset number you want,

1-6. When the handset answers, you

can talk without your outside caller hearing.

• Press the RCL button to end the

internal call and speak to your outside caller.

INT

RCL

Please note: If you go out of range of a base unit for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.

To speed dial a number stored on the memory

• Press the PHONE button. You will hear

the dial tone. Display shows EXT.

• Press and release the MEM button

twice, the number in memor y one will be displayed.

• Continue to press and release the MEM

button to scroll through the memories.

• Press the memory location number on

the keypad and the number is dialled automatically.

Or, to save scrolling through stored numbers:

• Press the MEM number followed by

the memor y location number. Display shows the number, which is dialled automatically.

MEM

Speed dial numbers are not included in the last number redial function.

Using the Diverse handset with a PBX

Your Diverse handset can be connected to all compatible PBXs. For a list of suitable switchboards, phone the Diverse Helpline on 0345 908070.

Entering access codes

When you use your telephone on a PBX you may need to program a delay for switching calls through to external lines. By storing an exchange access code, for example ‘9’, you can set this delay to be inser ted automatically, before dialling the rest of the number being called.

Setting the access pause

You can insert a pause or change the length of a pause to suit dif ferent access codes.

The handset must be switched ON

• Press the STO button.

• Press #.

• Press the 1 button

• Enter the system code. (Factor y setting

is 0000.) Each digit you enter erases one dash on the display.

• Press the

LNR

button.

• Enter one of the three digit codes above to set the length of pause you want.

• Press the

STO

button to confirm.

Code PAUSE 0 2 4 1 second

0 2 5 2 second 0 2 0 3 second 0 2 1 6 second 2 5 3 To clear all

access codes

STO

LNR

Operating with additional base units

When planning to use a handset at more than one base unit, it is recommended that you:

• Assign a number to each base station, from 1 to 4.

• Number each handset (1 to 6) registered at each base station.

• Register the handsets at base unit 2 (and 3 and 4 if used) in the same order as used for base unit 1.

• Activate the display of the base unit numbers on each handset.

If however you move out of range of the displayed base unit, and within range of another base unit during a call you will lose your current call.

Handsets can only be used with the base units displayed on screen.

If you move out of range of the displayed base unit, and within range of another base unit, your radio link will be automatically set up. (Provided your handset has been registered with the new base unit.)

At the handset:

• Press and hold down the button number

2, 3 or 4 to specify the base unit

number.

• At the same time, hold down the PWR button until the display shows.

• Enter the handset system code. (Factor y setting is 0000.)

• Press the # button, the tone stops and the display shows all available handset numbers.

• Enter the single digit internal number – from 2 to 6 – for the additional handset.

• It is now registered.

If the maximum number of handsets are already registered with the base, three dashes will appear in the display after you enter the system code.

PWR

23456

To set your handset for automatic base selection

If you are moving around, and likely to lose contact with your base unit, your handset can be automatically switch to the first available base unit. If this is set and you are in the area where the signals of two base units are overlapping, your handset will select the strongest signal.

The handset must be switched ON

• Press the STO button.

• Press the INT button. Display shows the

numbers of the base stations at which the handset is registered.

• Press the 0 button to set automatic selection.

• Press the STO button to confirm. The handset will now select the base unit offering the strongest signal. Display will show the base unit selected (unless de-activated. See page 33 to set/clear the display of the base unit number on a handset).

STO

INT

You can change automatic registration at a base unit to manual registration. So if you are in an area where the range of two base units overlap, you can specify which base unit (and which outgoing line) you prefer to use.

Maintenance

Simply clean the handset with a damp cloth or an antistatic wipe. Never use a dr y cloth as this may cause a static shock.

Service

Within the guarantee period

If you experience a problem with your Diverse handset you should contact the Diverse Helpline on 0345 908070. Calls are charged at local call rates. If the problem is not remedied, you will be advised to contact your original point of purchase.

Some suppliers of fer extended war ranty schemes for cover outside the initial 12month period. Please ask them for details.

Outside the guarantee period

If your Diverse handset needs repair after the warranty period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you call the Diverse Helpline on 0345 908070, for a list of our recommended repair agents.

Help

Replacing handset batteries

After a time, you may find that the handset batteries are r unning out of charge more quickly. This is a standard sign of wear and the batteries will need replacing.

Emergency Calls

The emergency services can be contacted in the UK by dialling 999, or 112 which is valid in any country that is a member of the European Community.

If your Diverse base unit is connected to a PBX, you may have to dial an access number before 999 to contact the emergency services. Some switchboards cannot dial out during a power failure.

Use only AA size Nickel Cadmium rechargeable batteries in the handset. Any other types may cause irreparable damage.

Do not immerse batteries in water or throw them into fire, or dispose of them with ordinary domestic refuse. To charge the batteries, only use the plug-in power supply unit provided.

If you press the PHONE button whilst is flashing, you will hear four shor t beeps from the handset.

Can’t get through, even though a dialling tone can be heard

You may be set to the wr ong signalling method. To change between TONE and PULSE dialling. See Setting Up, page 10.

If you have any dif ficulty getting replacement batteries, call the Diverse1010 Helpline on 0345 908070.

Handset beeps

Are the handset batteries low? You will hear a beep ever y 30 seconds.

Technical information

Environment

Your Diverse handset should be kept fr ee of dust, moisture, high temperature, vibration and should not be exposed to direct sunlight. Do not stand it on carpets or other surfaces which generate fibr es or place it in locations which prevent the free flow of air over its surfaces.

If the power fails

New backup batteries in the base unit will suppor t call functions for six hours on standby and one hour of calls. See page 8.

Warning The apparatus is only designed to be operated in a normal office or domestic environment where the relative humidity does not exceed 75%. It should not be used in bathrooms or near water.

Connecting to PBX

Diverse system is only approved for use with a compatible PBX including those which do not provide secondary proceed indication. If you would like a list of suitable PBXs, contact BT on 154. If you do have a compatible PBX it cannot be guaranteed that the telephone will operate correctly under all possible conditions of connection. If you have any dif ficulties, contact BT on 154.

Generally Diverse handset can be connected to any PBX where a simple modern telephone can be used to make and receive calls. Diverse system is suitable for connection to PBXs which provide secondary proceed indication.

Offices in Europe, North America, Japan and Asia Pacific.

The Telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment ar e provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

Touchtone

is a registered trade mark of

Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Printed in Germany. Issue No.1 (3/97). Designed by The Art & Design Partnership Limited.

APPROVED for connection to

telecommunication systems specified

in the instructions for use subject to

the conditions set out in them

504090

CE compliant to 89/336/EEC (EMC Directive) & 73/23/EEC (Low Voltage Directive)

BT DIVERSE 1015, DIVERSE 1010 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual