BT Decor 2600 Advanced Call Blocker Instruction manual

Download

Designed to block nuisance calls

up to

Quick User Guide

BT Decor 2600 Advanced Call Blocker

Corded Phone with Answering Machine

Block

up to

100%

Nuisance

Calls

Check box contents

BT Decor 2600 corded telephone

with handset and telephone

line cord attached

Important

If you need some help, go to bt.com/producthelp or call us on 0800 145 6789*.

Mains power adaptor

(item code 084385)

3Contents

Menu map ................................... 4

Quick set-up guide .......................7

Getting to know your phone

Finding your way around

your phone .................................12

Handset buttons .........................13

Using the phone

BT Call Guardian .........................14

Record your Announce message .. 15

The Block button ........................16

Accept, block or send a call

to the answer phone ...................17

Change BT Call Guardian modes ...17

Switch BT Call Guardian on/off .....18

Add number to Blocked

or Allowed list .............................20

Delete Blocked or Allowed list ......20

Block numbers by area code ........ 20

Set Outgoing calls control ...........21

Making calls ...............................22

Mute ..........................................22

Handsfree ..................................23

Contacts ..................................... 23

Viewing the Calls List ..................24

Time and date .............................26

Answer phone ............................27

Help ..........................................28

General Info ...............................29

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

Menu map4

Answer phone Outgoing message Answer and record Record message

Answer Only Record message

Record a memo

Answer mode Answer and record

Answer settings Answer and record Answer delay Time saver

BT Call Guardian On/Off Turn on

Guardian mode Answer phone

Announce messages Record name

Block numbers Add number

Allow numbers Add number

Answer only

Answer only Answer delay Time saver

Remote access Set remote access PIN New PIN

Turn off

Announce

Play message Use default message On

Area codes Delete all

Delete all

Play message Use default message

Play a message Use default message

Maximum message length 1 minute

Message alert On

Off

On Off

10 - 2 rings

2 minutes 3 minutes

Off

2-10 rings

Female voice Male voice

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Menu map 5

Outgoing Call Control Set/Enter Access PIN Mobile calls Allowed

International Allowed

Premium rate Allowed

All dialled calls Allowed

Change PIN

Time and date Set time and date

BT Calling Features Call Diversion Divert all calls Set up diversion

Cancel Ringback Call Waiting Turn on

Call Barring Set up barring All outgoing calls

Time format 12 hours

Divert when busy Set up diversion

Divert if call unanswered Set up diversion

Turn off Check

Cancel barring All outgoing calls

Check barring

24 hours

Cancel diversion Check diversion

International, national and mobile calls Bar international calls Operator calls * and # calls Premium rate calls

Barred

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Menu map6

Settings Set ringer tone Melody 1 - 15

Ringer volume

Keypad tones Turn On

Conﬁrmation tones Turn On

Adjust display contrast Level 1 - 5

Software version Change system PIN Reset Reset settings

Turn Off

Delete user data

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Quick set-up guide

1 Plug in

1. First, plug the mains power adaptor into the handset, next to the pre-ﬁtted telephone cable.

2. Plug the other end of the power adaptor into the wall power socket and switch socket on.

3. Your new phone comes with its telephone line cable already ﬁtted. Plug the other end of the cable into the phone wall socket.

4. The BT logo will ﬂash up on the digital display while your new phone starts up.

If you need some help, go to bt.com/producthelp or call us on 0800 145 6789*.

Quick set-up guide8

2 Follow the set-up wizard

1. The set-up wizard will then begin. Follow the prompts to ﬁnish set-up. To select OK, press the left option button

Setup

Set time

and date

OK Back

below the display.

Set the time and date

2. Use the keypad to enter the time. The default time format setting is 12 hours, but you can change this to 24 hours under

Time & date

Set time:

15:32

Next Back

Time format in the Time & Date menu.

3. Press Next, then enter the date, in the format DD/MM/YYYY.

4. Press

to Save.

Time & date

Set date: 05/01/2016

Save Back

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Finish set-up

5. If you want to carry on using the set-up wizard, select Yes . If you don’t, select No and you can start using your phone straight away. You can change the settings in the menu later.

Turn on BT Call Guardian

6. The set-up wizard will ask you to turn BT Call Guardian on or off. When on, you can block unwanted calls. For more about this, see page 14.

7. To switch it on, press the left option button option button

. To leave it off, select the right

. You can turn it on later in

the main menu. Tip: when BT Call Guardian is switched

on, you’ll see it on the top right hand of the display.

You need to have a Caller Display service from

your network provider to use all the features available e.g. Call Guardian, Visual Voicemail, Calls List and other Caller Display enabled features. Charges may apply.

Quick set-up guide 9

Set up

Turn on BT Call

Guardian?

Yes No

Set up

BT Call

Guardian On

Yes No

Call Guardian12:00pm

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Quick set-up guide

Adding contacts

8. Select Yes to add contacts now (or press

the right option button

to skip to the

next step).

9. Use the number buttons on the keypad to

enter the name of a new contact. To select the correct letter, press the number button it appears on e.g. for Emma, press and do the same thing to complete the rest of the name.

10. When you’ve ﬁnished the name you want to

save, press Next. Tip: if you make a mistake, go back a digit by selecting Clear,

11. Then use the keypad to enter the telephone

number and press Save.

12. To add another, select Yes and then repeat

steps 9 to 11.

By adding contacts, you will always know

that their calls will get straight through to you, without the need to go through BT Call Guardian. Please make sure you always add the full telephone number when you

save a contact.

twice

Set up

Add some

contacts?

Yes No

Contact

saved

If you need some help, go to bt.com/producthelp or call us on 0800 145 6789*.

If you have important numbers that will

always need to get through e.g. Doctors surgery, National Floodline, Carer Line numbers etc, make sure you’ve added them to your Contacts or Allowed list.

13. If you don’t want to add more contacts now, select No to ﬁnish the set-up wizard.

You can now start using your phone. To ﬁnd out how to use the most popular features of your BT Decor 2600, please read the rest of this quick user guide.

Please note that if you have any other telephones connected to your telephone line, they may still ring, before the Decor 2600 intercepts the call.

Quick set-up guide 11

Set up

complete

If you need some help, go to bt.com/producthelp or call us on 0800 145 6789*.

Getting to know your phone

Finding your way around your phone

The BT Decor 2600 has an easy to use menu. When the display shows the idle screen:

1. Press the left option button

2. Use

3. When the menu you want is displayed, Select by pressing the left

option button

Use

When the sub menu you want is highlighted, press OK Select the Back option To exit a menu and return to the home screen, press If no buttons are pressed for one minute, the display returns to the idle

screen automatically.

or to scroll through the menu options.

or to scroll through the available sub menu options.

to open the Menu.

, if you want to return to the previous screen.

If you need some help, go to bt.com/producthelp or call us on 0800 145 6789*.

Handset buttons

Getting to know your phone 13

Ans. On/Off

Switch the

answer phone

on or off.

Find stored contacts. Page23.

BT Calling Features and when

Press and hold to turn handset

microphone on your handset or the

ringer on an incoming call. Page 22.

The red light shows when mute is on.

Left option

Open the main

menu, select OK.

Skip backwards

when playing

messages on the

answer phone.

Contacts

R (Recall)

R (Recall) for use with some

connected to a switchboard

or exchange.

ringer on or off.

Mute

When on a call, mute the

Del.

Delete answer

phone messages.

Decrease or increase volume on

Stop answer

phone messages

from playing.

Volume - / Volume +

calls, the speaker or change

the ringer volume.

Stop

Calls light

Red light ﬂashes

to indicate an incoming call.

Up/Volume

Move up through menu options, increase volume.

Calls/Down

Enter calls list. Page 25.

Call Guardian Menu

One touch call blocking and access to the Call Guardian features. Page 14.

Move between upper/lower case characters.

Handsfree

Make/receive calls. Page 22. Switch handsfree on/off. Page 23.

Right Option

Go back a step

when viewing

the main menu.

Skip forwards

when playing

messages in the

answer phone.

Play

Play answer

phone messages,

or pause when

a message is playing.

If you need some help, go to bt.com/producthelp or call us on 0800 145 6789*.

Using the phone

BT Call Guardian

The best way to stop unwanted calls, is to know who’s at the other

end of the phone before you decide if you want to take it.

You need Caller Display

This will help you get the most out of your BT Call Guardian. You can

get it from your phone service provider (charges may apply).

Your BT Decor 2600 has two Guardian modes to help you easily manage

your incoming calls in different ways. When set to:

• Announce (all calls saved in your Contacts or Allow list must say their

name, those on your Blocked list will hear, “Calls to this number are

being screened by BT Call Guardian, the person you are calling is not

accepting your call. Please hang up”).

• Answer phone (all calls not in your Contacts or Allowed list are sent

straight to the Answer phone, including those on your Blocked list).

If you need some help, go to bt.com/producthelp or call us on 0800 145 6789*.

Using the phone 15

In Announce mode (default setting), the BT Decor 2600 will ﬁlter all ﬁrst time calls from numbers that are not yet saved in your Contacts, or already on your allowed list. By doing this, you gradually build up your lists of allowed and blocked numbers and your Decor 2600 will know how to deal with the call the next time it comes in.

Record your Announce message

You can personalise the BT Call Guardian greeting, by adding your name to the Announce message.

1. Select Menu, scroll to BT Call Guardian and press Select.

2. Scroll to Announce messages, press Select.

3. The Record name option will show. Press OK and follow the voice prompt and press Save.

4. Your recording will then be played back to you. If you aren’t happy with it, you can press Delete while it’s playing.

If you need some help, go to bt.com/producthelp or call us on 0800 145 6789*.

Using the phone

1. In idle mode

2. Incoming call

3. During a call

The Block button

You can use your block call button in three ways.

Press as a shortcut to the BT Call Guardian menu.

When you have an incoming call, before answering, look at the display to see who’s calling.

If you know you want to block the call, press The number will be blocked and added to the blocked calls list if Caller ID

is displayed. For calls with no caller number, withheld or unavailable you can also use the Block button to reject the call. The caller will hear, “Calls to this number are being screened by BT Call Guardian, the person you are calling is not accepting your call. Please hang up.”

If you have already answered the call and then decide you want to block the number, press display will give you the option to select Yes and the number will be added to the blocked numbers list and end the call, or select No to go back to the caller.

. If the number is displayed in the Caller ID, the

If you need some help, go to bt.com/producthelp or call us on 0800 145 6789*.

Using the phone 17

How do you accept, block or send a call to the answer phone?

1. BT Call Guardian answers a call for you and asks the caller to say (“announce”) who they are.

2. Your BT Decor 2600 then rings with the Announced call on the display and tells you the caller’s name when you pick up. (e.g. “You have a call from Mark”).

3. You now choose to:

• accept the call, press

• always accept their calls, press

• block their calls, press , or

• send this call to the answer phone, press

• ignore the call, just hang up (this call won’t be added to your blocked list)

When a call starts ringing, you can block it straight away by pressing the

button. That number will then be added to your blocked list.

How do I change the different BT Call Guardian modes?

Your Decor 2600 has two Call Guardian settings, Announce and Answer phone.

•

Announce – All calls not in your Contacts or Allow list must say their name.

Those on your Blocked list hear, “Calls to this number are being screened by BT Call Guardian, the person you are calling is not accepting your call. Please hang up”.

If you need some help, go to bt.com/producthelp or call us on 0800 145 6789*.

Using the phone

• Ans Phone – All calls not in your Contacts or Allowed list are sent straight to

the Answer Phone including those on your Blocked list.

To change to Announce or Answer phone:

1. In idle mode, press

2. Scroll to Guardian mode and then select the mode you want to use and

press

OK.

Switch BT Call Guardian on/off

When Call Guardian is set to On, it is On for whichever mode you’re using (e.g. Announce mode). If you turn Call Guardian Off, all calls will be allowed through, even if they are already on your blocked list.

1. In idle mode, press

2. On/Off is displayed. Press OK and then scroll and select either On or Off

and press Save.

When you receive a call with Call Guardian switched on you will hear the message, ‘You have a call from xxxx. To accept the call press 1. To always accept their call, press 2. To block their call, press 3. To send the call to answer phone, press 4. To hear these options again, press

’.

If you need some help, go to bt.com/producthelp or call us on 0800 145 6789*.

Using the phone 19

What happens when you allow a number (caller)

When you get an allowed call, you’ll see the caller’s number (if available).

If you don’t answer a call from an allowed number, it will go through to your answer phone (if it’s on) or eventually it will hang up if unanswered.

What happens when you block a number (caller)

A caller calling from a blocked number will hear a message telling them that their call has been blocked.

The caller will hear, “Calls to this number are being screened by BT Call Guardian, the person you are calling is not accepting your call. Please hang up”.

Calls that are always allowed

Ringback, operator and calls made from a Speed dial contact are always allowed and cannot be blocked using BT Call Guardian.

How to add numbers straight to your Blocked and Allow lists

Aside from adding numbers to your Block and Allow list as calls come through, you can also add numbers directly to the lists via your BT Call Guardian menu.

If you need some help, go to bt.com/producthelp or call us on 0800 145 6789*.

Using the phone

To add a number to the Blocked list

1. In idle mode, press

2. Scroll to Block numbers and press Select.

3. Choose Add number.

4. Enter the telephone number you want to block (make sure you enter the

full dialling code) and press Save.

To add a number to the Allow list

1. In idle mode, press

2. Go to Allow numbers and press Select.

3. Choose Add number.

4. Enter the telephone number you want to allow (make sure you enter the

full dialling code) and press Save.

Deleting your Blocked and Allowed lists

When in the Block and Allow number menus, you also have the choice to delete the whole list. Remember, if you do this, all calls previously blocked and allowed, will now be able to contact you.

To block numbers by area code

You can also block numbers by area code. This means that any calls beginning with that code, will be blocked.

If you need some help, go to bt.com/producthelp or call us on 0800 145 6789*.

Using the phone 21

1. In idle mode, press

2. Scroll to Block numbers and press OK.

3. Scroll to Area Codes and press OK.

4. On ﬁrst use, you will see Add code? Select Yes .

5. Add the area code (eg 01473) and press Save.

Set Outgoing calls control

Outgoing call control lets you “Allow”or “Barr” certain types of calls from being made from your Decor 2600, e.g Premium Rate and Mobiles. (The defualt setting is that ALL outgoing calls are allowed)

1. Select Menu and scroll to Outgoing Call Control and press OK.

2. On ﬁrst use you will need to set up an access PIN, then press OK.

3. Mobile call is highlighted. You can scroll through the list to International, Premium Rate or All Dialled calls and press OK on the setting you want to change.

4. Scroll between Allowed and Barred and then press OK.

If ‘All dialled calls’ is set to Barred, this will take priority over the other

settings except emergency numbers 999 and 112 which can still be dialled. If set to Allowed, the status of the other settings will manage which calls can be made.

If you need some help, go to bt.com/producthelp or call us on 0800 145 6789*.

Using the phone

Making calls

Make an external call

To make a call, just lift the handset and dial the number you wish to contact.

To end the call, replace the handset.

Receive a call

When you receive a call, the phone rings and the display shows Incoming call. If you’ve got a caller display service, the display shows the incoming call, caller’s number (if available) or the caller’s name.

1. Lift the receiver to answer the call. To use Handsfree, press

A green light will show when it’s switched on.

Mute

1. During a call, select Mute by pressing

button will show. If the light is on, the call is muted and your caller can’t hear you.

2. Press the

Incoming speech / Handsfree volume

1. Press

change the volume, you will hear the volume level with each press.

button again to return to your caller.

to increase or decrease the volume. Subsequent presses will

. The red light on the

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Using the phone 23

From the idle screen, you can press to change the ringer volume settings too.

Make a Handsfree call

1. Enter the number you wish to call.

2. Then press the Handsfree button

3. To end the call, press the

again.

to connect.

Contacts

Store a contact (up to 200)

1. From the idle screen, press

2. Press Options. Add new contact is highlighted, press OK.

3. Enter the new contact name using the keypad then press Next. Enter the phone number and select Save when you’ve ﬁnished. The display will show Contact saved.

You can add up to 14 characters for contact names and 24 digits for their telephone number.

If you need some help, go to bt.com/producthelp or call us on 0800 145 6789*.

Using the phone

Character map

1 & . , ‘ ? ! @ 1 2 a b c 2 à á â ã æ ç 3 d e f 3 è é ê ë ë 4 g h i 4 î ï ì í 5 j k l 5 £ 6 m n o 6 ö ô ò ó õ ø ñ 7 p q r s 7 $ ß 8 t u v 8 ü ù ú û 9 w x y z 9 0 space 0 + £ $ # *

* # Changes text entry mode (sentence case, upper, lower or numeric)

View/dial a contact

1. From the idle screen, with the handset down, press

contact list.

2. Press

and to scroll through and view the entries.

3. When you have found the contact you wish to call, lift the handset to

connect the call.

to open your

If you need some help, go to bt.com/producthelp or call us on 0800 145 6789*.

Using the phone 25

The Calls list

To get the most out of the features on your new phone, you should subscribe to a Caller Display service. Your network provider may charge you for this service.

View and dial from the Calls list

1. With the handset down, press the list. (If there are no entries List empty will be displayed)

2. Press

3. To dial, lift the handset when the entry you want is highlighted.

Save a Calls list entry to your contacts

1. Press and select Options.

2. Save number is displayed, press OK.

3. Enter the name of the new contact and press Next.

4. The number you wish to save is displayed. Press Save to add as a contact.

or to scroll through and view the list.

, then press and to highlight the entry you want to save

. The most recent entry is at the top of

If you need some help, go to bt.com/producthelp or call us on 0800 145 6789*.

Using the phone

Time and date

Choose a time format

You can use a 24 hour or 12 hour format to display the time on your phone. To set your preference:

1. Select Menu, scroll through to Time & Date and press OK.

2. Use the

buttons to highlight the format you want to use and press OK.

Set the time and date

1. Select Menu, scroll to display Time & Date and press OK.

2. Scroll through to Set Time & Date, then press OK.

3. Enter the digits for the time and press Next. Then enter the digits for

the date and press Save.

and to scroll to Time Format, then use the or

If you need some help, go to bt.com/producthelp or call us on 0800 145 6789*.

Answer phone

Using the phone 27

Message playback

1. To play your messages, press the The messages will play by date order, with

button.

Playing

0123456789 10 Feb PM

newest ﬁrst. You can pause a message during playback, by pressing the

button. Press it

again to continue listening to the message.

2. When messages are playing, you can use the

and buttons to skip back and forward

Playing

Ter 10 Jan PM

through your messages.

3. To delete a message, press

while the

message is playing.

You can turn your answer phone button on or off using the button. When you press the button, the digital display and speaker will conﬁrm your choice.

For compatibility with BT 1571 (or another voicemail service)

Make sure the answer delay is set for your answer machine to answer before the voicemail service. Therefore, the answer delay should be less than on your voicemail service. For BT 1571 do not set the answer delay to more than 5 rings.

If you need some help, go to bt.com/producthelp or call us on 0800 145 6789*.

Help

Phone doesn’t work

• Check that the mains power is correctly connected.

No dial tone or line cord error message displayed on screen

• Is the telephone cord plugged into the base and phone wall socket?

• Check that the mains power is correctly connected.

• Only use the telephone cord supplied with the phone.

Can’t make or receive calls

• Check that the mains power is correctly connected.

• Check that product call barring is not active.

• Has there been a power cut? If so, the screen will show the

Power Cut? Set time ? message. Reset the time and date and check that you can now hear the dialling tone.

You have a dial tone, but the phone won’t dial out

• If you’re connected to a switchboard, check whether you need to dial

an access code, see the full user guide, go to bt.com/producthelp.

You will still be able to make and receive calls if the power fails, but the

other functions such as Call Blocking and the Answer Phone will not work at this time.

If you need some help, go to bt.com/producthelp or call us on 0800 145 6789*.

General information

For information on safety instructions, cleaning, technical information or connecting to a switchboard, please refer to the ‘General Information’ section in the full user guide at bt.com/producthelp

Guarantee

Your BT Decor 2600 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Decor 2600, or any component thereof, which is identiﬁed as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product. The conditions of this guarantee are:

• The guarantee shall only apply to defects that occur

within the 12 month guarantee period.

• Proof of purchase is required.

• The equipment is returned to BT or its agent

as instructed. This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents. This guarantee does not affect your statutory rights. To ﬁnd out what to do, if your phone is in or outside of the 12 month guarantee, please look in the full user guide at bt.com/producthelp

How to recycle your equipment

The symbol shown here and on the product means that the product is classed as electrica or electronic equipment, so DO NOT put it in your normal rubbish bin. It’s all part of the Waste Electrical and Electronic Equipment (WEEE) Directive to recycle products in the best way – to be kinder to the planet, get rid of dangerous things more safely and bury less rubbish in the ground. You should contact your retailer or supplier for advice on how to dispose of this product in an environmentally friendly way.

R&TTE Directive & Declaration of Conformity

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards. This equipment complies with the essential requirements for the Radio Equipment and Telecommunications

Terminal Equipment Directive (1999/5/EC).

For a copy of the Declaration of Conformity please refer to bt.com/producthelp

If you need some help, go to bt.com/producthelp or call us on 0800 145 6789*.

For a Better Future

We’re always looking to make our products last longer and use less power, so we don’t have such a big impact on the environment.

To ﬁnd out about what we are doing, visit

bt.com/betterfuture

Ofﬁces worldwide

The services described in this publication are subject to availability and may be modiﬁed from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

Printed in China. Designed by The Art & Design Partnership.

Available in other formats including braille, large print or audio CD. If you would like a copy, please call 0800 145 6789*.

* Calls made from within the UK mainland network are free. Mobile and international call costs may vary.

BT Decor 2600 QUG (11/15) Issue 1

BT Decor 2600 Advanced Call Blocker Instruction manual

Specifications and Main Features

Frequently Asked Questions

User Manual