BT Decor 2500 User Manual

User Guide

BT Decor 2500

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you print!

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navigate easily through the pages and allows
you to be directed straight to any websites
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Simply hover the cursor over the page number,
website or email reference and click when the
hand icon changes to the

icon.

2

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Got everything?

• BT Decor 2500 telephone

with handset attached

• Telephone line cord

(pre-installed)

• Mains power adaptor

(item code 061129)

• User Guide

This User Guide provides you with all the
information you need to get the most
from your phone.

Before you make your first call you will
need to set up your phone. Follow the
simple instructions in ‘Getting started’,
on the next few pages.

Need help?

If you need any assistance with your phone or wish to
view answers to Frequently Asked Questions, please

www.bt.com/producthelp

IMPORTANT

Only use the telephone line cord supplied.

Hearing aid?

The BT Decor 2500 is fitted with an inductive coupler so it is
compatible with hearings aids.

3

If you experience any problems, please visit www.bt.com/producthelp

In this guide

Getting started

Location 5

Connect the mains power adaptor 5

Connect the telephone line 5

Set the time and date on the display 6

Getting to know your phone 7

Using your phone

Make a call 9

Call timer 9

Preparatory dialling 9

End a call 9

Receive a call 9

Handsfree 10

Make a call in handsfree mode 10

Answer a call in handsfree mode 10

Switch to handsfree mode during a call 10

Adjust the handsfree volume 10

Redial 10

View numbers in the redial list 10

Redial a number from the redial list 11

Save a redial number to the directory 11

Delete a number in the redial list 11

Delete the entire redial list 12

Mute 12

Directory

Store a name and number in the directory 13

View/dial an entry in the directory 13

Insert a pause in a number 13

Edit an entry in the directory 14

Delete an entry in the directory 14

Delete the entire directory 14

Caller Display and the calls list

Calls list 15

New calls 15

View the Calls list 15

Dial an entry in the Calls list 15

Copy a number in the Calls list to the directory 16

Delete an entry in the Calls list 16

Delete the entire Calls list 16

1571 Voice mail indication

To access your voice mail messages 17

Turn 1571 on/off 17

BT Services

Pre-stored BT Services numbers 18

View and dial a pre-stored BT Service 18

Add a new service 18

Edit a service 19

Delete a service 19

Restore all services 19

4

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Settings

Ringer volume 20

Ringer melody 20

Display contrast 20

Using the answering machine

Switch the answering machine on/off 21

Set the answer mode 21

Outgoing messages 21

Record your own outgoing message 22

Play/check your outgoing message 22

Reinstate the pre-recorded
outgoing message 22

Message playback 23

Play messages 23

Call screening 23

Record a memo 23

Answer settings 24

Answer delay 24

Record time 24

Timed answer 25

Switch timed answer on and off 25

Message alert 25

Remote access 26

Switch remote access on or off 26

Set/change the remote access security code 26

If you forgot to switch your answering
machine on before leaving home 27

Operating your answering machine remotely 27

General information

Safety 28

Cleaning 28

Product disposal instructions 28

Guarantee 29

Technical information 29

How many telephones can I have? 29

Switchboard compatibility 29

Switchboard external line access code 30

To insert a pause 30

Recall 30

R&TTE 30

Declaration of Conformance 30

User Guide formats 30

5

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IMPORTANT

Only use the telephone line cord
supplied otherwise your telephone
may not work.

Using your telephone on a
Broadband line?

If this product is to be used on a
broadband line then you must ensure
that it is connected via an ADSL
microfilter. Using this product on
a Broadband line without an ADSL
microfilter may cause problems with
this product and your Broadband
service. BT ADSL microfilters are
available at www.bt.com/shop and
most shops also stock ADSL filters.

Getting started

Location

You need to place your BT Decor 2500 within 3 metres of a
telephone line socket so that the cable will reach.

Connect the mains power adaptor

1. Plug the mains power adaptor into the power socket on the

underside of the base. Plug the other end into the mains
socket and switch the power on.

Connect the telephone line

1. Plug the telephone line cord into the telephone wall socket.

Power socket

Telephone line socket

6

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If you have subscribed to a Caller
Display service the time and date
will be set automatically when you
receive your first call.

Set the time and date on the display

You will need to set the correct time and date so that you know
when each answering machine message was received. The time
and date will be shown on the display when in standby.
The default time format is 24 hour, but you can change this to
12 hour if you want to, see below for instructions.

Set the time

1. Press the button. Answer Machine is displayed.

2. Press

or to scroll to Date and Time and press .

3.

Time is displayed, press .

4. The first digit of the time flashes. Use the keypad to enter the

time, using 2 digits for the hour and 2 digits for the minutes.
If the 12 hour format is set you can use the

or

buttons to alternate between

AM and PM. Press to confirm.

Set the date

1. Press the button. Answer Machine is displayed.

2. Press

or to scroll to Date and Time and press .

3.

Time is displayed, press to display Date and press .

4. The current date is displayed with the first digit flashing. Use

the keypad to enter the date using 2 digits for the day, 2 for
the month and 4 for the year. Press

to confirm.

Set the time format

1. Press the button. Answer Machine is displayed.

2. Press

or to scroll to Date and Time and press .

3.

Time is displayed, press

to display

Time Format and

press

.

4. Press

or to select either 12 hour or 24 hour

and press

.

Your BT Decor 2500 is now ready for use

The default setting is 00:00

The default setting is 01-01-2011.

The default setting is 24 hour.

7

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Getting to know your phone

Menu

Press to access the menu.

When viewing the Calls
list or directory, press to
access the sub menu list.

3 Line display

In standby, displays
the date and time,
messages received and
any calls in the calls list.

Calls light

Red light flashes to
indicate an incoming call.

Directory

Use to store and dial
directory entries.

Back

Press to move back to
the previous menu
screen or press and hold
to return to the standby
display screen.

Redial/Up

Press to dial the last
number called.

Use to scroll up through
the menu, directory or
Calls list.

Calls/Down

Press to access the
Calls list.

Use to scroll down
through the menu,
directory or Calls list.

OK

Press to confirm a
menu selection.

Mute
(with LED indicator)

During a call, mutes your voice
so your caller cannot hear you.
The red LED illuminates when the
mute function is on.

Vol -/+

Use to increase or decrease the
handset or loudspeaker volume.

Handsfree
(with LED indicator)

Press to use handsfree mode. The
green LED illuminates when the
handsfree function is in use.

BT

Use to access a
range of useful
pre-stored numbers
and further BT
Calling Features.

R (Recall)

Used with
switchboard
services
and certain
BT Calling
Features.

Microphone

When using handsfree your
voice is projected through
the base microphone.

Use to record your outgoing
message and memos.

8

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Del

During playback, press

to delete the message

being played.

After playback, press to

delete all messages.

Skip (back)

Press once to repeat the message

or press and hold to skip back to

the previous message.

Skip (forward)

Press to skip forward to

the next message.

Ans. On off

Use to switch the answering

machine on and off.

Stop

Stop message playback.

Play

Press to play messages.

During playback, press to

pause a message, press again

to resume playback.

Answering machine buttons

9

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When the handset is off the hook or
Handsfree is in use the display will

show the

icon.

Using your phone

Making and receiving calls

Make a call

1. Lift the handset and wait for the dial tone (or press the

button).

2. Enter the telephone number.

Call timer

Your phone automatically times the duration of every call.
The timer will activate 5 seconds into a call and will continue to
display the time until 5 seconds after the call has ended.

Preparatory dialling

Preparatory dialling lets you view the telephone number on
the display before it’s dialled out. A maximum of 32 digits will
be displayed.

1. Enter the telephone number first. If you make a mistake,

press the

button to delete.

2. Lift the handset, or press the

button to dial

the number.

End a call

1. Replace the handset on the base or if using handsfree mode,

press the

button.

Receive a call

1. When you receive a call, the telephone rings and the red

incoming call LED will flash. Simply pick up the handset
to answer the call or press the

button to answer in

handsfree mode.

If you have subscribed to a Caller
Display Service the caller’s number
(and name if stored in the directory)
will be displayed when you receive a
call, see page 15.

10

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There are 5 loudspeaker volumes.

If a redial number is longer than
16 digits, the first 16 digits will be
displayed for about 3 seconds and
then the screen will scroll to display
the remaining digits. After 3 seconds
the screen reverts back and continues
to scroll back and forth until you
change the display information.

Handsfree

Handsfree mode lets you talk to your caller without holding the
handset. It also allows other people in the room to listen to your
conversation over the loudspeaker. The green LED on the button
will illuminate when handsfree mode is in use and the

icon will

be displayed on the screen.

Make a call in handsfree mode

1. Press the button and then enter the telephone number

to be dialled.

Answer a call in handsfree mode

1. When the phone rings, press the button to answer the call.

Switch to handsfree mode during a call

1. During a call, press the button and replace the handset

on the base.

2. To switch back to using the handset, simply pick the handset up.

Adjust the handsfree volume

Use the buttons to increase or decrease the
loudspeaker volume.

Redial

The last 10 telephone numbers called are saved in the redial list.
Each redial number can be up to 32 digits. If the last 6 digits
match a number stored in the directory, the name of the entry will
be displayed as well. You can select any of the numbers to redial,
delete or copy to the directory.

View numbers in the redial list

1. Press the button. The last number dialled will be shown

on the display.

2. Use the

or buttons to scroll through and view

the numbers.

11

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For help with entering names, see

page 13. Use the

button to

delete any incorrect digits/characters.

Redial a number from the redial list

1. Press the button.

2. Use the

or buttons to scroll through to the number

you want.

3. Lift the handset or press

and the number will be dialled.

Or

1. Lift the handset or press

, then press the button.

2. Use the

or buttons to scroll through to the number

you want.

3. Press the

button to dial the number.

Save a redial number to the directory

1. Press the button.

2. Use the

or buttons to scroll to the number

you want.

3. Press the

button. Save Number is displayed. Press .

4.

Enter Name is displayed. Use the keypad to enter the name

and press

.

5.

Enter Number is displayed followed by the redial number you

wish to save, press

. Entry saved is displayed.

Delete a number in the redial list

1. Press the button.

2. Use the

or buttons to scroll to the number you

want to delete.

3. Press the

button. Save Number is displayed.

4. Press

to scroll to Delete Entry and press .

5. The display will show

Delete Entry? Are you sure?

Press

to confirm. The display will show Entry Deleted.

12

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Delete the entire redial list

1. Press the button, then the button.

2. Use the

or buttons to scroll to Delete All and

press

.

3. The display will show

Delete All? Are you sure? Press

to confirm. The display will show

Entries Deleted.

Mute

When on a call use the mute feature to talk to someone in the
same room without your caller hearing.

1. During a call, press and release the

Mute

button to mute the
handset microphone. The red LED on the mute button will
illuminate to indicate that the mute feature is on. Your caller
now cannot hear you speak.

2. To switch mute off, press and release the

Mute

button again.
The LED will turn off and your caller will now be able to
hear you.

13

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Numbers stored without a name
will be displayed before
alphabetical entries.

Press and hold

to exit the directory

and return to standby at any time.

Directory full

If you try to store a new entry and the
directory is full,

Directory Full will

be displayed. You will need to delete
entries before you can add new ones,
see page 14.

Entering names

Use the keypad to enter the letters
shown on the buttons, e.g. to store
TOM:

Press

once to enter T.

Press

three times to enter O.

Press

once to enter M.

Writing tips

If you make a mistake, press

to

delete the last digit or character.

Use the

and buttons to

move the cursor.

To enter a space, press

once.

Press

repeatedly to enter the

following punctuation symbols:

& - ’ . , 1

Press

to toggle between upper

and lower case characters.

If the next letter is on the same
button that you have just pressed,
wait until the cursor moves to the
right before trying to enter it.

Directory

You can store 100 names and telephone numbers in the directory.
Each name stored can be up to 16 characters and each number up
to 24 digits. Directory entries are stored alphabetically.

Store a name and number in the directory

1. Press the button.

If the directory is empty, the display will show

Directory

Empty for 2 seconds and then Add Entry. Press the button.

Or, if there are already entries stored, the first alphabetical
entry will be displayed. Press the

button, Add New

Entry will be displayed. Press the button.

2.

Enter Name is displayed. Use the keypad to enter the name

then press

.

3.

Enter Number is displayed. Use the keypad to enter the

telephone number and press

. Entry Saved is displayed.

View/dial an entry in the directory

1. Press the button, then use the or buttons to

scroll through to the entry you want. Or, to search alphabetically,
enter the first letter of the name you want e.g. for Emma, press

twice to display all entries beginning with the letter E, then

scroll using

or to the entry you want.

2. When the entry you want is displayed, press

to confirm then

pick up the handset or press the

button to dial.

Insert a pause in a number

Press the button in the place where you want a pause
inserted in the number.

14

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If the telephone number is longer
than 16 digits, the first 16 digits will
be displayed for about 3 seconds and
then the screen will scroll to display
the remaining digits. After 3 seconds
the screen reverts back and continues
to scroll back and forth until you
change the display information.

Edit an entry in the directory

1. Press the button, then use the or

buttons to

scroll to the entry you want.

2. Press the

button. Add New Entry is displayed.

3. Press

to scroll to Edit Entry and press .

4. The name will be displayed. Use the

button to delete and
the keypad to enter new characters. When the name is correct,
press

.

5. The number is displayed. Use the

button to delete and
the keypad to enter new digits. When the number is correct,
press

.

6.

Entry Saved is displayed briefly and then the screen will

return to the directory list.

Delete an entry in the directory

1. Press the button, then use the or

buttons to

scroll to the entry you want.

2. Press the

button. Add New Entry is displayed.

3. Press

to scroll to Delete Entry and press .

4.

Delete entry? Are You Sure? is displayed, press to

confirm.

5.

Entry Deleted is displayed briefly and then the screen will

return to the directory list.

Delete the entire directory

1. Press the button.

2. Press the

button. Add New Entry is displayed.

3. Press

to scroll to Delete All and press .

4.

Delete All? Are You Sure? is displayed, press

to confirm.

5.

Entries Deleted is displayed briefly.

15

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IMPORTANT

To use Caller Display you must first
subscribe to the service from your
network provider. A quarterly fee may
be payable. For more information on
BT’s Calling Features call BT free on
0800 800 150.

To ensure the caller’s name is
displayed, make sure you have stored
the full telephone number, including
the dialling code in the directory.

Caller information is not available

With some incoming calls, the
telephone number of the caller is not
available and cannot therefore be
displayed. In this case your BT Decor
2500 provides you with some
explanatory information:

Unavailable – the number is

unavailable.

No Number – the caller has withheld

their number.

International – International call.

Payphone – call is from a payphone.

Ringback – the call is from a number

you set as a ringback number.

If the telephone number is longer
than 16 digits, the first 16 digits will
be displayed for about 3 seconds and
then the screen will scroll to display
the remaining digits. After 3 seconds
the screen reverts back and continues
to scroll back and forth until you
change the display information.

Caller Display and the
Calls list

If you have subscribed to a Caller Display service, you will be
able to see your caller’s number on the display (provided it is not
withheld) prior to answering the call.

If the caller’s name matches an entry you’ve stored in the
directory, you will also see the caller’s name on the display.

Calls list

The Calls list holds the telephone numbers (and names if there is a
match with the directory) of the last 30 received calls along with
the date and time the call was received. The Calls list can display
numbers up to 16 digits and names up to 16 characters. Calls
are listed newest to oldest. When the list is full and a new call is
received, the oldest entry will be deleted automatically.

New calls

When you have a new call in the Calls list i.e. a call you did not
answer, the

NEW

icon will flash on the screen. When all new calls

have been viewed, the

NEW

icon will turn off. Only unanswered

calls are indicated as

NEW

calls.

View the Calls list

1. Press the button. Calls are listed in order from the newest

to the oldest.

2. Press

or to scroll through the list.

Dial an entry in the Calls list

1. Press the button to view the list.

2. Press

or to scroll to the entry you want.

3. To dial the displayed number, lift the handset or press

or

.

16

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For help with entering names, see
page 13.

Use

to delete incorrect digits.

Press to cancel the Delete
operation.

Copy a number in the Calls list to the directory

1. Press the button to view the list.

2. Press

or to scroll to the entry you want.

3. Press the

button. Save Number will be displayed,

press

.

4. Use the keypad to enter a name and press

.

5. Use the keypad to edit the number if necessary and then press

. Entry Saved is displayed.

Delete an entry in the Calls list

1. Press the button to view the list.

2. Press

or to scroll to the entry you want.

3. Press the

button. Save Number will be displayed.

4. Press

to scroll to Delete entry and press .

5.

Delete entry? Are You Sure? is displayed, press

to confirm.

6.

Entry Deleted is displayed and then the screen will return to

the Calls list.

Delete the entire Calls list

1. Press the button to view the list.

2. Press the

button. Save Number will be displayed.

3. Press

to scroll to Delete All and press .

4.

Delete All? Are You Sure? is displayed, press to

confirm (or

to cancel).

5.

Entries Deleted is displayed and then the screen will return

to standby.

17

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The message waiting indicator is
activated by a stuttered dial tone
which you can hear when you pick up
your phone. BT Calling Features, such
as Call Diversion and Call Barring use
a stuttered dial tone so therefore will
cause the message waiting indicator
to flash even if no messages have
been left.

IMPORTANT

After an incoming call, or after lifting
the handset, your BT Decor 2500 will
check the line for any messages. You
will experience at least a 2 minute
delay before the message waiting
indicator light flashes if messages
have been left.

1571 Voice mail indication

If you have subscribed to BT Answer 1571 or Call Minder, your BT
Decor 2500 will indicate when you have received a voice mail by
the display showing

Msgs – Dial 1571.

BT Answer 1571 and Call Minder are invisible answer machines
located at your local exchange which will take messages when you
are out, engaged on another call or on the Internet.

To enable your BT Decor 2500 to let you know you have messages
you must first subscribe to a BT messaging service:

BT Answer 1571 is a basic answering service and is
completely free of charge. To activate the service, dial
Freefone 0800 003 800.

For information on Call Minder, call BT on Freefone 0800 800

150. This is a chargeable service.

To access your voice mail messages

1. Lift the handset or press .

2. Press the

button. BT Answer 1571 is displayed, press

to dial the service.

Turn 1571 on/off

1. Press the button. Answer Machine is displayed.

2. Press

or to scroll to Message Waiting and press .

3. Press

or to select either ON or OFF and press .

Completed is displayed.

18

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The new service entered can be up to
16 characters and 24 digits.

BT Services

By selecting the BT Services menu using the button you
can access a range of useful pre-stored numbers and further BT
Calling Features. There are 2 empty memory locations so you can
add 2 extra services of your choice and you can also delete or edit
the pre-stored numbers and add further numbers of your choice.

Pre-stored BT Services numbers:

BT Answer 1571 – to dial BT’s network answering service

BT 118500 – to dial BT Directory Enquiries

Divert On – to switch Call Divert On

Divert Off - to switch Call Divert Off

Check Divert – to check the status of your Call Divert

Call wait on – to switch Call Waiting On

Call wait off - to switch Call Waiting Off

Check call wait– to check the status of your Call Waiting

View and dial a pre-stored BT service

1. Lift the handset or press .

2. Press the

button. BT Answer 1571 is displayed.

3. Press

or to scroll to the service you want to dial

and then press

. The number will be dialled automatically.

Add a new service

1. Press the button. BT Answer 1571 is displayed.

2. Press

or to scroll to Service 1 (or 2) and press .

3. Use the keypad to enter a name for the new service and

press

.

4. Use the keypad to enter the telephone number and press

.

Entry Saved is displayed.

IMPORTANT

To use BT Services and BT Calling
Features you must first subscribe (if
required) to the relevant service from
your network provider. A quarterly
fee may be payable.

For more details on BT’s Calling
Features, call BT free on 0800 800 150.

If you are not connected to the BT
network, some of these services
may not be available. Please contact
your network provider. Call Diversion
services may allow other divert
options. Check with your network
provider for details.

For further information, see the
BT Calling Features user guide
supplied when you subscribe to the
services of your choice.

19

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Edit a service

1. Press the button. BT Answer 1571 is displayed.

2. Press

or to scroll to the service you want to edit

and press

.

3.

Edit Entry? is displayed, press .

4. Use the

button to delete and the keypad to enter new

characters and press

.

5. Use the

button to delete and the keypad to enter new

digits and press

. Entry Saved is displayed.

Delete a service

1. Press the button. BT Answer 1571 is displayed.

2. Press

or to scroll to the service you want to delete

and press

.

3. Press

or to scroll to Deleted Entry? and press

. The display will show Entry Deleted.

Restore all services

1. Press the button. BT Answer 1571 is displayed.

2. Press the

button. Add service is displayed.

3. Press

or to scroll to Restore All and press .

20

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Settings

Ringer volume

There are 3 volume settings to choose from: High, Low or Off. The
default setting is High.

1. Press the

button. Answer Machine is displayed.

2. Press

or to scroll to Ringer Volume and press .

3. The current volume is displayed and heard. Press

or

to select the ringer volume you want. On each press you

will hear an example ring.

4. Press

to confirm.

Ringer melody

There are 3 standard ringer and 6 polyphonic ringer melodies to
choose from.

1. Press the

button. Answer Machine is displayed.

2. Press

or to scroll to Ringer Tone and press .

3. The current setting is displayed and heard. Press

or
to select the ringer melody you want. On each press you will
hear an example ring.

4. Press

to confirm.

Display contrast

There are 8 display contrast levels to choose from. The default
setting is Level 4.

1. Press the

button. Answer Machine is displayed.

2. Press

or to scroll to Contrast and press .

3. The current setting is displayed. Press

or to select

the contrast level you want and press

to confirm.

21

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The default setting is Answer &
Record.

Answer & Record

The pre-recorded Answer & Record
outgoing message, that allows
your caller to leave a message, is:
“Hello, your call cannot be taken at
the moment, so please leave your
message after the tone”.

Answer Only

The pre-recorded Answer Only
outgoing message where the caller
hears an announcement but cannot
leave a message, is: “Hello, your call
cannot be taken at the moment, so
please call later”.

Using the answering
machine

Your BT Decor 2500 can digitally record up to 30 minutes of
messages. It comes with two pre-recorded outgoing messages,
Answer & Record or Answer Only, alternatively you can record
your own version of each.

When first plugged in, your BT Decor 2500 answering machine is
ready to go. It is set to answer calls and record messages. If you
have not already set the time and date, you will need to do this so
that you will know when each message was received, see page 6.

Switch the answering machine on/off

1. Press the button to switch between Answer On and

Answer Off. The selected setting will be announced.

Set the answer mode

There are 2 answer modes to choose from: Answer & Record and
Answer Only. When set to Answer & Record, your caller will hear
the outgoing message and be invited to leave a message. When
set to Answer Only, the caller will hear the outgoing message but
will not be allowed to leave a message.

1. Press the

button. Answer Machine will be displayed,

press

.

2.

Answer Mode will be displayed, press .

3. The current mode will be displayed. Use the

or

buttons to scroll to the setting you want, either

Answer &

Record or Answer Only and press .

Outgoing messages

The outgoing message is the message a caller first hears when the
answering machine picks up their call. There are 2 pre-recorded
outgoing messages to choose from (see note right), or you can
record your own.

22

If you experience any problems, please visit www.bt.com/producthelp

The display will show OGM Recording
while you record your own outgoing
message.

Record your own outgoing message

Your own outgoing message can be up to 2 minutes long. It will
replace the pre-recorded outgoing message. You can re-instate
the pre-recorded message if you want to, see below.

1. Press the

button. Answer Machine will be displayed,

press

.

2.

Answer Mode will be displayed, press to scroll to
Outgoing Message and press .

3. Scroll

to display Record OGM and press and hold

down the

button.

4. After the beep, speak your message clearly into the

microphone on the base (located on the bottom right of base).

5. To end recording, release the

button. Your message will be

played back to you.

Play/check your outgoing message

1. Press the button. Answer Machine will be displayed,

press

.

2.

Answer Mode will be displayed, press to scroll to
Outgoing Message and press .

3.

Play OGM will be displayed, press . Your outgoing message

will be played.

Reinstate the pre-recorded outgoing message

This will delete the outgoing message you recorded and the pre­recorded outgoing message will be re-instated.

1. Press the

button. Answer Machine will be displayed,

press

.

2.

Answer Mode will be displayed, press to scroll to
Outgoing Message and press .

3.

Play OGM will be displayed, press . Your outgoing message

will start playing, press

to delete it. The pre-recorded

message will be played.

23

If you experience any problems, please visit www.bt.com/producthelp

Message playback

When you receive new messages, the display will show Msgs –

Press Play. The red LED will flash and you will hear a beep if the

Message alert is switched on (see page 25). The total number of
messages will also be displayed (new and old), i.e. if you have 3
messages

MSG:03.

Play messages

1. Press . Your messages will be played.

During playback, you can:

Press

to pause the message, press again to

resume playback.

Press

to decrease or increase the loudspeaker volume.

Press

to skip forward and play the next message.

Press

once to repeat the message being played or press

twice to skip back to the previous message.

Press

to delete the message being played.

Press

to stop message playback and return to standby.

When all messages have been played back, you will hear, “End of
message” and the display will show

Press Delete to Delete All.

If you want to delete all the messages, press

, or to keep the

messages just let the machine return to standby on it’s own.

Call screening

When the answering machine is taking a call, you can listen to
your caller leaving a message over the loudspeaker and decide if
you want to take the call in person.

1. To speak to the caller, simply lift the handset and recording will

stop immediately.

Record a memo

You can record a memo on the answering machine for other
members of the house or users to hear. Memos are played back in
the same way as normal answering machine messages.

1. Press the

button. Answer Machine will be displayed,

press

.

24

If you experience any problems, please visit www.bt.com/producthelp

For compatibility with BT 1571
or another voicemail service it is
advisable to keep to the default
setting or lower.

Time Saver

When you ring in to access your
messages remotely, if your answering
machine is set to Time Saver and you
have new messages it will answer
after 2 rings. If you do not have any
new messages, it will answer after 5
rings. This means you can hang up
after the 3rd ring knowing you have
no new messages, saving you time
and the cost of the call.

2. Answer Mode will be displayed, press to scroll to Record

Memo and press and hold down the button.

3. After the beep, speak your message clearly into the

microphone on the base (located on the bottom right of base).

4. To end recording, release the

button.

Answer settings

Answer delay

Answer delay sets the number of times your BT Decor 2500
will ring before the answer machine picks up the call and starts
playing the outgoing message. You can change the setting to
between 2-9 rings or Time Saver. The default setting is 5 rings.

1. Press the

button. Answer Machine will be displayed,

press

.

2.

Answer Mode will be displayed, press to scroll to Answer
Settings and press .

3.

Answer Delay will be displayed, press .

4. The current setting will be displayed. Use the

or
buttons to scroll to the setting you want (2-9 rings or Time
Saver) and press

to confirm.

Record time

You can set the time you want to allocate for a message to be
recorded. You can choose 1, 2, or 3 minutes or unlimited. The
default is 3 minutes.

1. Press the

button. Answer Machine will be displayed,

press

.

2.

Answer Mode will be displayed, press to scroll to Answer
Settings and press .

3.

Answer Delay will be displayed, scroll to display
Recording Time and press .

4. The current setting will be displayed. Use the

or
buttons to scroll to the setting you want (1-3 minutes or
unlimited) and press

to confirm.

25

If you experience any problems, please visit www.bt.com/producthelp

Timed answer

You can set the answering machine to be turned on and off at
selected times. You can select: Daily, Mon to Fri, Saturday or Sunday.

Select timed answer set or timed answer off

1. Press the button. Answer Machine will be displayed,

press

.

2.

Answer Mode will be displayed, press to scroll to Answer
Settings and press .

3.

Answer Delay will be displayed, scroll to display Timed
Answer and press .

4. The current setting will be displayed. Use the

or
buttons to select either

Timed Ans SET or Timed Ans OFF and

press

to confirm.

5. If you select

Timed Ans SET then Set ON time is displayed.

Enter the hh:mm using the keypad. If the clock has been set
to 12 hour mode then use the

button to select AM or PM.

Press

to confirm.

6.

Set OFF time is displayed. Enter the hh:mm using the keypad.

If the clock has been set to 12 hour mode then use the
button to select

AM or PM. Press to confirm.

7.

Frequency Daily is displayed use the or buttons

to scroll to the frequency setting you want, either

Daily,
Mon to Fri, Saturday or Sunday and press to confirm.
Completed is then displayed. The screen will then display
Timed Answer SET.

Message alert

When you receive a new answering machine message you will
hear an alert beep. You can switch this alert on or off.

1. Press the

button. Answer Machine will be displayed,

press

.

2.

Answer Mode will be displayed, press to scroll to Answer
Settings and press .

3.

Answer Delay will be displayed, scroll to display
Message Alert and press .

The default setting is on.

26

If you experience any problems, please visit www.bt.com/producthelp

The default setting is on.

4. The current setting will be displayed. Use the or

buttons to select either

On or Off and press to confirm.

Remote access

When switched on, you can call in from another phone to listen to
your messages and operate your answering machine.

Switch remote access on or off

1. Press the button. Answer Machine will be displayed,

press

.

2.

Answer Mode will be displayed, press to scroll to Answer
Settings and press .

3.

Answer Delay will be displayed, scroll to display
Remote Access and press .

4. The current setting will be displayed. Use the

or

buttons to select either

On or Off and press to confirm.

Set/change the remote access security code

The default code is 000 but you can change this to a 3-digit
code of your choice to help prevent unauthorised access to your
answering machine.

1. Press the

button. Answer Machine will be displayed,

press

.

2.

Answer Mode will be displayed, press to scroll to Answer
Settings and press .

3.

Answer Delay will be displayed, scroll to display
Remote Access and press .

4. Press

to scroll to Set Remote PIN and press .

5.

Enter Old PIN will be displayed. Enter the old code (default

code is 000) and press

.

6.

Enter New PIN will be displayed. Enter a 3-digit code of your

choice and press

.

7.

Re-Enter PIN will be displayed. Enter the new code again and

press

. The display will show Completed and then return to

standby.

27

If you experience any problems, please visit www.bt.com/producthelp

If you enter the security code
incorrectly twice, you will hear.
“Thank you for calling”, and your
answering machine will hang up.

To change the 3-digit security code,
see page 26.

If you forgot to switch your answering machine on
before leaving home

1. Dial your telephone number from another phone and let it

ring. After 20 rings the answering machine will switch on.

2. You can hang up and the answering machine will switch on

and answer calls.

Operating your answering machine remotely

If you answering machine is switched on you can then operate it
remotely.

1. Dial your telephone number. When you hear your outgoing

message, press

. You will hear 2 beeps and then, “Please

enter your security code”.

2. Enter your 3-digit security code (the default code is 000).

3. If you have new messages, you will hear, “You have (x) new

messages”, and your messages will start to play. If there are no
new messages, you will hear, “You have no new messages”.

You can now use the keypad to operate your answering machine.
Follow the announcements and instructions you hear.

To hear main menu, press

To play/pause all messages, press

To switch between Answer Record and Answer only mode,
press

To skip back during messages, press

To delete during messages, press

To skip forward during messages, press

To play outgoing message, press

To record a new outgoing message, press

To set answer on or off, press

28

If you experience any problems, please visit www.bt.com/producthelp

General information

Safety

- Only use the telephone line cord supplied otherwise your telephone may not work.

- Do not open the handset or base of the telephone. This could expose you to high voltages or

other risks.

- Do not stand your product on carpets or other surfaces that generate fibres, or place it in locations

preventing the free flow of air over its surfaces.

- Do not expose to direct sunlight.

- Do not submerge any part of your product in water and do not use it in damp conditions, such as

bathrooms.

- Do not expose your product to fire, explosive or other hazardous conditions.

Cleaning

Clean the telephone with a damp (not wet) cloth, or an anti-static wipe. Never use household polish
as this will damage the product. Never use a dry cloth as this may cause a static shock.

Product disposal instructions

The symbol shown here and on the product means that the product is classed as Electrical or
Electronic Equipment and should not be disposed with other household or commercial waste
at the end of its working life.

The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has been put in
place to recycle products using best available recovery and recycling techniques to minimize the
impact on the environment, treat any hazardous substances and avoid the increasing landfill.

Product disposal instructions for residential users

When you have no further use for it, please remove any batteries and dispose of them and the
product as per your local authority’s recycling processes. For more information please contact your
local authority or the retailer where the product was purchased.

29

If you experience any problems, please visit www.bt.com/producthelp

Product disposal instructions for business users

Business users should contact their suppliers and check the terms and conditions of the purchase
contract and ensure that this product is not mixed with other commercial waste for disposal.

Guarantee

Your BT Decor 2500 is guaranteed for a period of 12 months from the date of purchase. Subject to
the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion,
the option to replace the BT Decor 2500 or any component thereof, which is identified as faulty or
below standard, or as a result of inferior workmanship or materials. Products over 28 days old from
the date of purchase may be replaced with a refurbished or repaired product.

Within the 12 month guarantee period:

Prior to returning your product, please visit www.bt.com/producthelp to view answers to Frequently
Asked Questions.

Outside the 12 month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval
requirements for connection to the telephone network.

We recommend that you contact BT’s approved repair agent Discount Communications Ltd on
0800 980 8999 or a local qualified repairer.

Returning your phone

Where possible, pack the product in its original packaging. Please remember to include all parts,
including the telephone line cord and the mains power adaptor. For guarantee purposes proof of
purchase is required so please keep your receipt.

Technical information

How many telephones can I have?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate
the number of items which may be connected to any one telephone line. Your BT Decor 2500 has a REN
of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones may not ring. With
different telephone types there is no guarantee of ringing, even when the REN is less than 4.

Switchboard compatibility

This product is intended for use within the UK for connection to the public telephone network and
compatible switchboards which support tone dialling and timed break recall. If in doubt, please
consult your network service provider.

30

If you experience any problems, please visit www.bt.com/producthelp

Switchboard external line access code

When connected to an internal switchboard, you may need to enter an access code e.g. 9 to get an
outside line. So that the switchboard has time to pick up an outside line, you may also need to add
a Pause after the access code. A Pause lasts 2.5 seconds.

To insert a pause

1. When storing a number in the directory, press the button in the place you want a pause inserted.

Recall

The button is used when connected to certain switchboards e.g. to transfer calls and for some
BT Calling Features or other services available from your network provider.

R&TTE

This product is intended for use within the UK for connection to the public telephone network and
compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive 1999/5/EC.

Declaration of Conformance

Hereby, A Team declares that this BT Decor 2500 is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC.

If you would like a copy of the Declaration of Conformance, please visit www.bt.com/producthelp

User Guide formats

This document is also available in other formats, such as Large print, Braille and Audio CD.
If you would like a copy, please visit www.bt.com/producthelp

Offices worldwide

The services described in this publication are subject to availability
and may be modified from time to time. Services and equipment
are provided subject to British Telecommunications plc’s respective
standard conditions of contract. Nothing in this publication forms
any part of any contract.

© British Telecommunications plc 2011.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Printed in China.

Designed and produced by The Art & Design Partnership Ltd.

BT Decor 2500 (11/11) Issue 1