BT BT STUDIO 4500 User Manual

BT Studio 4500

User Guide

This new interactive user guide lets you navigate easily through the pages and allows you to be directed straight to any websites or email addresses that are referenced.

Simply hover the cursor over the page number, website or email reference and click when the hand icon changes to the

icon.

Think before you print!

This User Guide provides you with all the information you need to get the most from your phone.

You must rst set up your phone before you can use it. This doesn’t take long as it is easy to do. Just follow the simple instructions on the next few pages.

Need help?

If you have any problems setting up or using your BT Studio 4500, please call our Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com. Our dedicated advisors are more likely to be able to help you than the retailer where you made your purchase.

Alternatively, you may nd the answer in the ‘Help’ section at the back of this guide or online at www.bt.com/producthelp.

Got everything?

• BT Studio 4500 handset

• BT Studio 4500 answering

machine base

• 2 x NiMH AAA 500mAh

rechargeable batteries (already tted)

• Battery compartment cover

(already tted)

• Mains power adaptor

(item code 048611)

• Telephone line cord

If you have purchased a BT Studio 4500 multiple pack you will also have the following for each handset:

• BT Studio 4500 handset

Hearing aid?

Please note that the BT Studio 4500 works by sending radio signals between the base and handset. These signals may interfere with some hearing aids, causing a humming noise.

* Calls made from within the UK mainland network are free.

Mobile and International call costs may vary.

• BT Studio 4500 charger

• Battery compartment cover

(already tted)

• 2 x NiMH AAA 500mAh

rechargeable batteries (already tted)

• Mains power adaptor

for the charger (item code 048610)

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

In this guide

Getting started

Location 5

Setting up 5

Set the time format: 24 or 12hr 6

Set the date and time 7

Setting up the charger 8

Getting to know your phone

Handset 9

Handset display icons 10

Base 11

Navigating the menus 12

Menu map 13

Default 14

Default settings table 14

Keypad lock 17

Handset ringer volume on/off 17

Page the handset(s) 18

Making internal calls 18

Receiving internal calls 18

Transferring calls 18

3-Way conference calls 19

Phonebook

Store a number 20

Entering names 20

Writing tips 20

Dial/view a number 21

Edit a phonebook entry 21

Delete a phonebook entry 22

Using the phone

Switch the handset on/off 15

Make a call 15

Preparatory dialling 15

End a call 15

Receiving calls 15

Earpiece volume 16

Secrecy 16

Redial 16

To copy a redial number to the phonebook 16

To delete a number from the redial list 17

To delete the entire redial list 17

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Delete all phonebook entries 22

Handset settings

Handset ringer melody 23

Handset ringer volume 23

Handset tones on/off 24

Handset name 24

Display 25

Alarm 25

When the alarm goes off 25

Auto answer 26

Base settings

Base ringer melody 27

Base ringer volume 27

Change PIN code 28

Delete handset 28

Caller Display and the Call list

Call list 29

View/dial a number 29

To copy a Call list number to the phonebook 29

View Call details 30

Delete a number 30

Delete the entire Call list 30

Answering machine

Operating the answer machine via the base 31

Playing messages via the handset 35

Adjust volume for message playback 35

Delete all old messages 35

To record a memo 36

Memory full 36

Recording time 36

Answer delay 37

Remote access 37

Switch remote access on/off 37

Change remote access security PIN code 38

Switch answering machine on 38

Check for messages 38

Remote access commands 39

BT Services

Switch answer machine on/off 31

Playing messages 31

Adjust volume 31

Call screening 32

Operating the answer machine via the handset 32

Switch answer machine on/off 32

Outgoing messages 32

Answer and Record 33

Answer only 33

Select answer mode 33

Select male or female outgoing message voice 33

Record your own outgoing message 33

Play/check outgoing message 34

Reinstate pre-recorded outgoing messages 34

BT Helpdesk 40

BT 118 500 (Directory enquiries) 40

Call Divert 40

Call Waiting 41

Add / Dial / Delete entries 41

Registering additional handsets 42

Help 43

General information

Safety 45

Product disposal instructions 46

Connecting to a switchboard 47

Guarantee 47

How many telephones can you have? 49

R&TTE 49

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Getting started

Rechargeable batteries

already fitted

Remove this tab

and charge batteries

for 24 hours before use.

Location

You need to place your BT Studio 4500 base within 2 metres of a mains power and telephone socket so that the cables will reach.

Make sure it is at least 1 metre away from other electrical appliances to avoid interference.

Your BT Studio 4500 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.

Setting up

1. Plug the mains power cable with the blue ring on the connector

(item code 048611) into the power socket marked back of the base and secure the cable behind the retaining clip. Plug the other end into the mains socket and switch on.

on the

Warning

Do not place your BT Studio 4500 in the bathroom or other humid areas.

Handset range

The BT Studio 4500 has a range of 300 metres outdoors when there is a clear line of sight between the base and the handset. Any obstruction between the base and handset will reduce the range signicantly. With the base indoors and handset either indoors or outdoors, the range will normally be up to 50 metres. Thick stone walls can severely affect the range.

Signal strength

The

symbol on your handset screen indicates when you are in range. When you are out of range, the

symbol ashes, and the screen displays You should move closer to the base if this happens to ensure the full functionality of your phone.

Searching.

Telephone line cord (pre-installed)

Mains power cable Cable retaining clip

2. Remove the protective lm from the

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

handset screen and activate the batteries by pulling the plastic tab away from the back of the handset.

Important

Do not connect the telephone line until at least one of the handsets is fully charged.

The base station must be plugged into the mains power at all times.

Which socket?

: Power socket

: Telephone line socket

Talk/Standby time

Under ideal conditions, fully charged handset batteries should give about 10 hours talk time or 100 hours standby time on a single charge.

3. Place the handset on the base to charge the batteries for

at least 24 hours.

The main handset is pre-registered to the base as Handset 1.

This is shown on the display. When the handset is fully charged the display shows the

symbol.

4. After 24 hours plug the telephone line cord into the telephone

wall socket.

Note: If you ever need to remove the batteries, simply slide open the battery compartment cover and using the nger holes grip the batteries and pull them out.

Set the time format: 24 or 12hr

1. Press the

2. Press

press soft key again.

TiMe FOrMaT is displayed. Press the soft key and the

current format is displayed. Press between 24hr and 12hr. Press the conrmation tone.

4. Press the

button to open the main menu.

until the display shows hS SeTTingS and

soft key. DaTe & TiMe is displayed, press the

to change

soft key, you will hear a

button to return to standby.

Battery low warning

If the need to recharge your handset before using it.

If the battery icon is ashing and scrolling digits very low and you will need to charge it for 24 hours before use to ensure maximum battery performance.

Battery performance

To keep your batteries in the best condition, leave the handset off the base for a few hours at a time (after the initial 24 hour charge).

New NiMH batteries do not reach full capacity until they have been in normal use for several days. Running the batteries right down at least once a week will help them last as long as possible.

IMPORTANT

Only use the power supply and telephone line cord supplied with your BT Studio 4500 otherwise the telephone may not work.

Under no circumstances use non-rechargeable batteries. Only use NiMH rechargeable batteries with a capacity of 500mAh. Using inappropriate batteries will invalidate your guarantee and may damage the telephone.

symbol is ashing, you will

the battery is

The charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries can be obtained from the BT Freelance Helpline 0800 218 2182*.

Batteries and handset may become warm during charging. This is normal. If you have more than one handset registered to your base, you only need to set the date and time on one handset and the other handsets will be automatically updated.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Set the date and time

1. Press the

2. Press

press the

soft key again.

3. Press

soft key.

the

4. The current time setting is displayed, enter 2 digits for the

hour and 2 for the minute using the 24hr format (eg for

10.54pm, press you will hear a conrmation tone.

5. Press

6. The current date setting is displayed, enter 2 digits for the day,

2 for the month and 2 for the year using the dd-mm-yy format (eg for 23rd May 2008 press press the

7. Press the

button to open the main menu.

and

button to return to standby.

until the display shows hS SeTTingS and

soft key. DaTe & TiMe is displayed, press the

until the display shows

SeT DaTe is displayed. Press the soft key.

soft key, you will hear a conrmation tone

) and press the soft key,

SeT TiMe and press

) and

Your BT Studio 4500 is now ready for use.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

BT Studio 4500 multiple pack owners only

Location

You need to place your BT Studio 4500 charger close enough to a mains power socket so that the cable will reach.

Setting up the charger

1. Plug the power adaptor cable (item code 048610) into the

underside of the charger and secure the cable behind the retaining clip. Plug the other end into the mains wall socket and switch the power on.

Cable retaining clip

Mains power cable

2. Remove the protective lm from the handset screen and

activate the batteries by pulling the plastic tab away from the back of the handset.

3. Place the handset on the charger and charge for at least

24 hours.

Your BT Studio 4500 multiple pack is now ready for use.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Getting to know your phone

Handset

Left soft key/Menu

Use with icons displayed

above the key.

Press to open the menu,

page 12.

Press to select menu options.

Up/Redial list

Press to display the Redial

list, page 16 and to move

up through menu options.

Use to increase the volume,

page 16.

Talk

Press to make and receive

phone calls, page 15.

Down/Calls list

Press to display the Calls list,

page 29, and to move down

through menu options.

Use to decrease the volume,

page 16.

Phonebook

Press to open the phonebook, page 20.

Right soft key/Secrecy

Use with icons displayed above the key.

During a call press and hold to mute your voice so your caller cannot hear you, page 16.

End call

Press to end the call in progress, page 15.

Press and hold for 5 seconds to turn the handset off, page 15.

Press to stop playback, page 35.

Press to delete the message, page 35.

Press to skip to the next message, page 35.

Press to replay the message,

page 35.

Press and hold to lock/ unlock the keypad, page 17.

Press and hold to turn the

ringer on/off, page 17.

Recall

Used when connected to a

switchboard/PBX page 47,

and with some

BT Calling Features.

The answer machine handset controls on buttons will only work when a message is being played on the handset, page 35.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

and

Press to make an internal call, page 18.

Press and hold to insert a Pause in the number to be dialled, page 20.

Handset display icons

These are the symbols you will see on your handset’s display.

Battery

Battery full Battery 2/3 full Battery 1/3 full Low battery, needs charging

Handset Steady – handset in use Flashing – incoming call

Int Steady – internal calls connected Flashing – incoming internal call or on hold

Answer machine On – answer machine on Flashing – new message received Off – answer machine off

Alarm On – alarm set Flashing – alarm time reached

Keypad lock

Keypad lock on

Ringer

Handset ringer turned off

Antenna On – in range Flashing – edge of range

Left/right Characters off the display to the left/right Press

Up/down Menu options exist above/below those

shown on the display

Clear (Right soft key) Press and hold to mute/unmute during a call Clears characters when in entry mode Stops the alarm

Back (Right soft key) Return to previous menu Cancel current action

Menu (Left soft key) Open the main menu Press to conrm options

key to scroll through the number

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Base

Find

Press to page/ locate a handset.

Delete

Delete messages during playback.

Press and hold to delete all old messages.

Stop

Stop message during playback.

Ans. on/off

Switch answering machine on/off.

Skip

Repeat current message.

Press twice to skip to previous message.

Vol.-/Vol.+

Adjust speaker volume during playback.

Message display shows number of messages and answering

Play

Play messages.

Skip

Skip forward during message playback.

machine status. Digits ash

when there are new messages.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Navigating the menus

Your BT Studio 4500 handset features an easy to use menu system. Have a look at the menu map on the next page.

When the handset is switched on and in standby:

1. Press the

button to open the main menu and press

to scroll through the menu options.

Menu navigation

Left soft key

Right soft key

Up and Down keys

Press

Press Left soft key

Press Right soft key

Press and hold Right soft key display screen.

Press Right soft key

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

to scroll through the menu options.

to select a displayed option.

to go back to the previous display screen.

to return to the standby

to delete characters or numbers.

Menu map

ANS MACHINE

CALL LIST*

PHONEBOOK*

BS SET TINGS

HS SET TINGS

BT SERVICES

REGISTRATION

RESET

PLAY MESSAGE

DELETE ALL

MEMO

ANS ON/OFF

ANS SETTINGS

DE TAILS

STORE NUMBER

DELETE

DELETE ALL

ADD

VIEW

EDIT DELETE DELETE ALL CAPACITY

BASE RINGER

RING VOLUME

DELETE HS

CHANGE PIN

DATE & TIME

ALARM

RINGER

TONES

HS NAME

DI SPL AY

AUTO ANSWER

HELPDESK

BT 118500

DIVERT ON

DIVERT OFF

DIVERT CHECK

C WAIT ON

C WAIT OFF

C WAIT CHK

*You will need to press the Left soft key to open the sub menu.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Default

You can reset your BT Studio 4500 back to the default settings.

This will not delete your phonebook entries. To delete your phonebook, see page 22 “Delete all phonebook entries”.

1. Press the

2. Press

Pin? is displayed, enter the PIN (default 0000) and press .

cOnFirM? is displayed, press .

button to open the main menu.

until the display shows reSeT and press .

Default settings table

Handset Default Value Base Default Value

Redial List EMPTY System PIN (4-digit) 0000

Call List EMPTY Base Ringer Melody MELODY 1

External Ringer Melody MELODY 1 Ringer Volume VOLUME 5

Internal Ringer Melody MELODY 2

Ringer Volume VOLUME 5 Answer Machine Default Value

Earpiece Volume VOLUME 1 Answer Machine ON/OFF ON

Handset Name HANDSET Answer Mode ANS & REC

Key Tone OFF OGM PRE-RECORDED OGM

Low Battery Tone ON Answer Delay 6 RINGS

Out of Range Tone ON Message Record Time 3 MINUTES

Ringer On/Off ON Remote Access ON

Auto Answer On/Off ON Remote Access PIN 0000

Date Format DD/MM/YY (4-digit)

Date 01/01/10

Time Format 24 HR

Time 00:00

Alarm OFF

Key Lock OFF

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Using the phone

Switch the handset on/off

1. Press and hold

and off.

for 5 seconds to switch the handset on

Make a call

1. Press .

Enter the telephone number and the number is dialled.

Preparatory dialling

Use preparatory dialling to see and check the number on the display before you dial out. The display can only show 12 digits at a time, if you enter a number with more than 12 digits,

will be

displayed to the left of the number to indicate more digits.

1. Enter the number rst then press

to dial.

End a call

1. Press

or place the handset back on the base.

Call timer

Your handset automatically displays the duration of every external call.

The call time will remain on the display until 5 seconds after the call has ended.

Press Right soft key delete an incorrect digit when preparatory dialling.

Receiving calls

When you receive an incoming call, the telephone will ring and

icon will ash. The In use light on the base will also ash.

the

1. If the handset is not in the base/charger, press

the call.

If the handset is on the base/charger, lift the handset to answer the call.

2. To turn the handset ringer off when receiving a call press the

Right soft key

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

. The display will briey show VOlUMe OFF.

to answer

If you have subscribed to a Caller Display service, your caller’s number will also be shown. If the number is withheld the display will show

WiThhelD. If an exact number match

is found in the Phonebook, the name will alternate with the number in the display. See page 29 for more information.

Internal calls

When you receive an internal call, the calling handset number will be shown on the handset display.

If two handsets are engaged on an internal call and an external incoming call is received, beeps will be emitted at both internal handsets. The internal call has to be ended before the external call can be answered.

Earpiece volume

Adjust the volume during a call:

To increase the volume, press

To decrease the volume, press

The rst press will show the current volume level, subsequent presses will adjust the level from 1-5.

Secrecy

During a call, you can talk to someone nearby without your caller hearing.

1. Press Right soft key

SecrecY On and your caller cannot hear you.

2. Press Right soft key

for 2 seconds. The display shows

again for 2 seconds again to return to

your caller.

Redial

Your BT Studio 4500 stores the details of the last 10 calls made into a redial list. Stored redial numbers can be up to 20 digits long.

1. Press

2. Press

3. Press

to display the Redial list.

to select any of the last 10 numbers called.

to dial the number displayed.

To copy a redial number to the phonebook

The earpiece volume can only be changed when you are on a call.

There are 5 volume levels.

If a redial number is stored in the phonebook, the caller’s name will be displayed instead of the number.

If there are no redial numbers

liST eMPTY will be

stored, displayed.

If you dial the same number on more than one occasion, only the most recent call details will be stored, any previous occurrence will be deleted.

1. Press to display the Redial list.

2. Press

Left soft key

STOre nUMBer is displayed, press Left soft key to select.

naMe is displayed. Enter a name using the keypad and press

Left soft key

5. The number is displayed, press Left soft key

6. Press

name/number and press

7. Press Right soft key

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

to display the number you want and press

to select.

to conrm.

to select a ringtone to associate with the

to conrm.

to return to standby.

For help with entering names see page 20.

To delete a number from the redial list

1. Press to display the Redial list.

2. Press

press Left soft key

3. Press

to display the number to be deleted and

to display DeleTe and press Left soft key

to select and the number will be deleted.

4. Press Right soft key

to return to standby.

To delete the entire redial list

1. Press to display the Redial list.

2. With any of the redial numbers displayed, press Left soft

key

3. Press

Left soft key

cOnFirM? is displayed, press Left soft key again

to display DeleTe all and press

to select.

to conrm and delete the entire redial list.

liST eMPTY is displayed. Right soft key

to return to

standby mode.

Keypad lock

You can lock the keypad to prevent accidentally dialling numbers while carrying the handset around.

1. Press and hold

2. To unlock the keypad, press and hold

until the icon is displayed.

again.

Handset ringer volume on/off

When the keypad is locked incoming calls can still be answered. Once the call has ended, the keypad lock is re-activated.

IMPORTANT

Emergency calls to 999/112 CAN be made while the keylock is on.

1. Press and hold to switch the handset ringer on or off.

If you switch the ringer off, the

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

icon will be displayed.

Page the handset(s)

You can alert handset users that they are wanted or locate a missing handset.

1. Press

Paging.

2. Press

on the base. The handset(s) will beep and display

on the base again or press any button on the

handset to stop the handset beeping.

Making internal calls

If you purchased a BT Studio 4500 multi-pack, you can make internal calls between handsets.

1. Press

to call (or press

and enter the number of the handset you want

to call all handsets registered to the base). The other handset(s) will ring and display your handset number to let the handset user know who is calling. When the other handset answers hold your conversation as normal.

2. Press

to end the call.

Receiving internal calls

When you receive an internal call, the calling handset number will be shown on the handset display.

1. Press

to answer the call,

Transferring calls

If using a BT Studio 4500 multi-pack, you can transfer an external call to the other handset.

You cannot answer the beeping handset as you would a call.

Stopping the beep at a handset stops the beep on all handsets.

If you only have two handsets you do not need to enter the handset number to call.

If two handsets are engaged on an internal call and an external incoming call is received, beeps will be emitted in the earpiece of both handsets and the incoming call details will be shown on the screen. The internal call has to be ended before the external call can be answered.

1. During an external call, press

2. Enter the number of the handset you want to call. The other

handset will ring and display your handset number to let the handset user know who is calling. The external caller will be put on hold and hear music.

3. When the other handset answers, press

to transfer

If you only have two handsets you do not need to enter the handset number to call.

the call.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

3-Way conference calls

If you are using a BT Studio 4500 multi-pack, you can hold a 3-way conference call with an external caller and another internal handset.

1. During an external call, press

inTercOM. Press the Left soft key

and the display will show

to conrm.

2. Enter the number of the other handset you wish to join the

call. The other handset will ring.

3. The other handset answers the caller by pressing

4. Press and hold the

cOnFerence. The external caller, and the two internal

shows

button for 2 seconds, the display

handsets are all connected to the conference call.

5. Any caller can leave the conference by pressing

If you only have two handsets you do not need to enter the handset number to call.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Phonebook

You can store up to 50 names and numbers in the phonebook of each of your BT Studio 4500 handsets for quick and easy dialling. Numbers can be up to 20 digits and names up to 12 characters. Phonebook entries are stored alphabetically.

Store a number

1. Press to open the phonebook. The rst entry or liST

eMPTY is displayed.

2. Press Left soft key

naMe is displayed, enter the name for the entry using the

keypad (see ‘Entering names’ below if you need help). Press

nUMBer is displayed, enter the number for the entry using the

to store.

keypad and press

5. Press

name/number and press Left soft key

6. Press Right soft key

, aDD is displayed, press to select.

to save.

to select a ringtone to associate with the

to conrm.

to return to standby.

If there are no stored entries, liST

eMPTY will be displayed.

If you try to store a new entry and the phonebook is full, you will hear an error tone and displayed.

If the number you store has more than 11 digits, the display shows to the left of the number to indicate more digits ahead.

Insert a pause in a number

You may need to do this if you are connected to a switchboard. When entering a number, usually after entering the switchboard access code (e.g. 9) press and hold appears in the display.

PB FUll will be

until P

Entering names

Use the keypad to enter the letters shown on the buttons, e.g. to store DAN:

1. Press

2. Press

3. Press

once to enter D.

once to enter A.

twice to enter N.

If the next letter is on the same button that you have just pressed, wait until the cursor moves to the right before trying to enter it.

Writing tips

If you make a mistake, press Right soft key to delete the last character or digit.

Press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

repeatedly to enter the following: SPACE – 1

repeatedly to enter the following symbols: * ? / \ ( )

repeatedly to enter the following symbols: # & ‘ , -

Dial/view a number

1. Press to open the phonebook. The rst entry is displayed.

2. Press

to scroll through the phonebook to the

entry you want.

Or, search alphabetically, using the keypad to enter the rst letter of the name you want, then scroll to the exact entry using the

3. Press

4. Or press the Left soft key

press

buttons.

if you want to dial the number.

, then scroll to VieW and

to display the number for an entry.

Edit a phonebook entry

1. Press to open the phonebook. The rst entry is displayed.

2. Press

entry you want.

3. Press Left soft key

press

4. The stored name is displayed followed by a ashing cursor.

Edit the name using the Right soft key characters and enter new ones using the keypad, then press

to select.

to scroll through the phonebook to the

, then

to display eDiT and

to delete incorrect

Searching for a name

Example: To search for Jaime, press

once to display the rst entry

beginning with J, then use

to scroll to Jaime.

See page 20 for help with entering names.

and

5. The number is displayed followed by a ashing cursor. Edit the

number using the Right soft key and enter new ones using the keypad, then press

6. The current ringtone is played and displayed. Use

to choose a new ringtone if required and press

7. Press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

to return to the standby screen.

to delete incorrect digits

to save.

Delete a phonebook entry

1. Press to open the phonebook. The rst entry is displayed.

2. Press

to scroll through the phonebook to the

entry you want.

3. Press Left soft key

and press

4. Press

to select.

to return to standby mode.

then

to display DeleTe

Delete all phonebook entries

1. Press to open the phonebook. The rst entry is displayed.

2. Press the Left soft key

DeleTe all.

3. Press

and cOnFirM? is displayed. Press then all

then

phonebook entries will be deleted and is displayed.

4. Press

to return to standby mode.

to display

liST eMPTY

If you have purchased a BT Studio 4500 multiple pack, entries are only deleted on the handset you are using.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Handset settings

Handset ringer melody

There are 5 different ringer melodies to choose from for both internal and external calls.

1. Press the

2. Press

press

3. Press

4. Press

internal or external call ringer melody and press

5. The current ringtone is played, use

the alternatives and press

6. Press and hold

button to open the main menu.

until the display shows hS SeTTingS and

until ringer is displayed and press .

to select either inT ring or eXT ring for

to conrm your choice.

to return to standby.

to listen to

Handset ringer volume

There are 5 volume levels and Ringer Off to choose from.

1. Press the

2. Press

press

3. Press

to select.

button to open the main menu.

until the display shows hS SeTTingS and

until ringer is displayed, press

You can also turn the handset ringer off by pressing and holding the

button.

4. Press

to select.

5. The current ringtone is played at the current volume setting.

Press

to store.

6. Press and hold

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

until ring VOlUMe is displayed, press

to listen to new volume levels or off, press

to return to standby.

Handset tones on/off

Your BT Studio 4500 has a series of tones designed to alert you to certain situations. A tone will sound: when the battery is low; when you move out of range of the base and there is no coverage; to conrm each button press (key beeps). You can switch the handset tones on or off.

1. Press the

2. Press

press

3. Press

4. Press

BaTTerY lOW or OUT OF range and press to select.

5. Press

button to open the main menu.

until the display shows hS SeTTingS and

until

TOneS is displayed, press to select.

to select the tone you want: KeY BeePS,

to display either On or OFF and press

to conrm. You hear a conrmation tone.

6. Press and hold

to return to standby.

Handset name

You can give each handset a name up to a maximum of 10 characters, for example display its number.

1. Press the

2. Press

and press

button to open the main menu.

KiTchen. The handset will still

until the display shows hS SeTTingS

3. Press

until hS naMe is displayed, press

to select.

4. Press

name you want, then press

5. Press and hold

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

to delete characters and use the keypad to enter the

to conrm.

to return to standby.

Display

You can choose to display the handset name or the time in the standby screen.

1. Press the

2. Press

and press

3. Press

4. Press

press

5. Press and hold

button to open the main menu.

until the display shows hS SeTTingS

until DiSPlaY is displayed, press to select.

to select TiMe or hanDSeT naMe, then

to conrm.

to return to standby.

Alarm

1. Press the button to open the main menu.

2. Press

press

3. Press

4. Press

5. If you select

i.e. for 07.30am enter The the alarm is set.

until the display shows hS SeTTingS and

until alarM is displayed and press to select.

to select On or OFF and press .

On you should now enter the time in 24hr format,

, and press .

icon will show on the standby screen to indicate that

Use any key to disable the alarm when it is activated.

6. Press and hold

to return to standby.

When the alarm goes off

The alarm will only go off on the handset were it has been set (this is indicated by the alarm off by pressing any handset button, even if the keylock has previously been activated.

The alarm will sound even if the handset ringer has been set to off. The ringer will remain set to off after the alarm has sounded. The alarm will sound with the handset ringer melody that has been set and the screen will show

If the alarm sounds during a call, you will hear a beep in the earpiece.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

icon on the standby screen). Turn the

alarM On.

The alarm setting is is for a single event, so once the alarm ringer has been deactivated the alarm time will need to be set again if required.

Auto answer

If auto answer is on (set as default) you can answer a call by taking the handset out of the base, you do not have to press

button to take the call.

the

1. Press the

2. Press

and press

3. Press

press

4. Press

5. Press and hold

button to open the main menu.

until the display shows hS SeTTingS

until aUTO anSWer is displayed and

to select On or OFF and press .

to return to standby.

The default setting is Auto answer ON.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Base settings

Base ringer melody

There are 5 different ringer melodies to choose from.

1. Press the

2. Press

press

BaSe ringer is displayed, press to select and the current

ringtone is played.

4. Press

press

5. Press and hold

button to open the main menu.

to select.

until the display shows BS SeTTingS and

to listen to the available ringtones and

to return to standby.

Base ringer volume

There are 5 volume levels and ringer off to choose from.

1. Press the

2. Press

and press

3. Press

ringtone is played.

4. Press

VOlUMe OFF), press to select.

(

button to open the main menu.

to display ring VOlUMe and press , the current

until the display shows BS SeTTingS

to adjust the volume setting or turn it off

5. Press and hold

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

to return to standby.

Change PIN code

Your System PIN can help prevent unauthorised users from changing the settings on your phone.

1. Press the

2. Press

press

3. Press

select.

button to open the main menu.

until the display shows BS SeTTingS and

OlD Pin? is displayed.

until change Pin is displayed, press to

4. Enter the existing PIN code using the keypad and press

neW Pin? is displayed.

5. Enter a new 4 digit PIN code using the keypad and press

cOnFirM? is displayed.

6. Re-enter the new PIN code and press

. You hear a

conrmation tone.

7. Press and hold

to return to standby.

Delete handset

The default PIN setting is 0000.

If you change your PIN, keep a note of the new number by writing it in the space provided on page 48.

1. To de-register a handset from the Studio 4500 base station,

press the

2. Press

and press

3. Press

Pin? is displayed, enter the PIN and press .

5. Press

and press

6. Press and hold

button to open the main menu.

until the display shows BS SeTTingS

to display DeleTe hS and press .

to select the handset you wish to delete

to return to standby.

You cannot delete the handset you are using to carry out this action.

Default PIN is 0000.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Caller Display and the Call list

If you subscribe to Caller Display, you can see your caller’s number (provided it is not withheld) on your handset display before you answer the call.

If you have stored a name for the calling number in your handset phonebook, the name and number will alternate in the handset display.

Call list

When a call is not answered or is picked up by the answering machine, the display shows of calls) and your caller’s telephone number will be stored in the Call list. The Call list holds the last 40 incoming calls (missed and answered).

X neW callS (where X is the number

IMPORTANT

To use Caller Display you must rst subscribe to your network provider’s Caller Display service. A quarterly fee may be payable.

For more information on BT Calling Features, call BT free on 0800 800 150.

If the caller has withheld their number the display shows

If a call is received from an international number is displayed.

WiThhelD.

inTernaT’l

When the Call list is full, the oldest call will be replaced by a new call, the most recent call will always be at the top of the list.

View/dial a number

1. Press , the most recent missed call is displayed. New

missed calls are shown with the

2. Press

3. Press

to scroll through the Call list.

to dial the number displayed.

icon in the display.

To copy a Call list number to the phonebook

1. Press to display the Call list, then press

scroll to the entry you want and press

2. Press

naMe is displayed. Enter a name using the keypad and press

until

STOre nUMBer is displayed then press .

to select.

to conrm.

4. The number is displayed, press

5. Ringtone

MelODY 1 is played, press

to conrm.

ringtone to associate with the phonebook entry. Press

to choose a

If a number is stored in the phonebook, the caller’s name will be displayed instead of the number.

If there are no Call list numbers

liST eMPTY will be

stored, displayed.

6. Press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

to return to standby mode.

View Call details

1. Press

scroll to the entry you want and press

DeTailS is displayed press to select.

3. The date and time details of the call will be displayed.

4. Press

to display the Call list, then press

to return to standby mode.

to select.

Delete a number

1. Press to display the Call list, then press

scroll to the entry you want and press

2. Press

3. Press

to display DeleTe and press to select.

to return to standby mode.

to select.

Delete the entire Call list

1. Press to display the Call list and press .

2. Press

to select.

cOnFirM? is displayed, press again to conrm.

to display DeleTe all and press

liST eMPTY is displayed. Press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

to return to standby mode.

Answering machine

Your BT Studio 4500 can digitally record up to 12 minutes of messages. Each message can be up to a maximum of 3 minutes long.

You can operate your BT Studio 4500 from:

• the handset

• the base

• remotely from any external Touchtone™ telephone.

Your BT Studio 4500 comes with two pre-recorded male and female outgoing messages each for Answer and Record and Answer Only mode. You can also record your own outgoing message.

Your BT Studio 4500 gives clear voice prompts to help you when using the answering machine.

Operating the answer machine via the base

Switch answer machine on/off

1. Press . When the answer machine is off, the base counter

––

will show

If you have not already set the date and time, you will need to do this so that you will know when each message was received, see pages 6-7.

Playing messages

1. Press . The number of recorded messages will be

shown on the message counter. If there are new messages, the total number of new messages will be shown and the counter display will ash.

During playback:

press once to repeat current message, twice to play

previous message.

press to play next message.

press to delete current message.

Adjust volume

1. Press or to increase or decrease the volume.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Call screening

Via the base:

You can listen to a caller leaving a message via the base speaker. Once they start leaving a message if you decide you want to speak to the caller simply pick up the handset and answer the call.

Via the handset:

When a caller is leaving a message the display.

Pressing the handset earpiece without the caller hearing you.

You can then press

allows you to monitor the message being left through

to accept the call or

Screening? appears on

to stop monitoring.

Operating the answer machine via the handset

Switch answer machine on/off

When rst connected to the mains power, your BT Studio 4500 is set to ON and Answer and Record.

When set to on, the

1. Press the

press

2. Press

to select.

icon is displayed on the handset screen.

button, the display shows anS Machine,

until anS On/OFF is displayed and press

3. Press

to conrm.

4. Press and hold

to select On or OFF, then press

to return to standby mode.

Outgoing messages

This is the message your caller hears when the answering machine picks up their call. Your BT Studio 4500 comes with two pre-recorded male and female outgoing messages to choose from. You can also record your own outgoing messages.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Answer and Record

This allows your caller to leave a message for you. The pre-recorded message is “Hello, your call cannot be taken at the moment, so please leave your message after the tone.”

Answer Only

This does not allow your caller to leave a message.

The pre-recorded message is “Hello, your call cannot be taken at the moment, and you cannot leave a message, so please call later.”

Select answer mode

1. Press the button, the display shows anS Machine, press .

2. Press

press

3. The display shows

4. Press

press

5. Press and hold

to select.

to conrm.

until anS SeTTingS is displayed and

anSWer MODe, press .

to select anS & rec or anSWer OnlY and

to return to standby.

Select male or female outgoing message voice

1. Press the button, the display shows anS Machine, press .

2. Press

until anS SeTTingS is displayed and press

to select.

3. Press

4. Press

5. Press and hold

to display OgM VOice and press .

to select Male or FeMale and press .

to return to standby.

Record your own outgoing message

1. Press the button, the display shows anS Machine, press .

2. Press

to select.

3. Press

until anS SeTTingS is displayed and press

to display OUTgOing MSg and press .

Your personalised message can be up to 2 minutes long. It replaces the pre-recorded outgoing message, but you can reinstate this later if you wish.

4. Press

and press

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

to select anS & recOrD or anSWer OnlY

5. Press

to recOrD MSg and press to record

your message.

The voice prompt played through the earpiece will tell you

when to start your message.

6. The display shows

recOrDing, press when you have

nished speaking and your message will be played back.

7. Press and hold

to return to standby.

Play/check outgoing message

1. Press the button, the display shows anS Machine, press .

2. Press

press

3. Press

4. Press

and press

PlaY MeSSage is displayed, press to listen to the message

through the earpiece. The display will show

until anS SeTTingS is displayed and

to select.

to display OUTgOing MSg and press .

to select anS & recOrD or anSWer OnlY

PlaYing MSg.

This means deleting your own recorded outgoing message.

6. Press and hold

to return to standby.

Reinstate pre-recorded outgoing messages

1. Press the button, the display shows anS Machine, press .

2. Press

to select.

3. Press

4. Press

and press

PlaY MeSSage is displayed, press and as soon as the

message starts press be deleted and the pre-recorded message reinstated.

6. Press and hold

until anS SeTTingS is displayed and press

to display OUTgOing MSg and press .

to select anS & recOrD or anSWer OnlY

. Your personal outgoing message will

to return to standby.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Message playback

When you have new messages stored on your BT Studio 4500 answering machine the screeen will show

X neW MSgS.

Playing messages via the handset

1. Press the button, the display shows anS Machine, press .

PlaY MeSSage is displayed, press to start playback.

The date and time of the message are announced, then the messages are played back. The date and time of the message are also shown on the handset screen.

The machine then announces, “You have (n) old messages”,

and all old messages are played back. New messages will always be played back rst.

During playback, you can choose any of the following options:

icon will ash in the display and the

Press

3. Press and hold

to stop playback.

to replay the current message.

twice to go to the start of the previous message.

to skip to the next message.

to delete the current message.

at any time to return to standby mode.

Adjust volume for message playback

1. During message playback, press

the required level.

, until you reach

Delete all old messages

1. Press the button, the display shows anS Machine, press .

2. Scroll

cOnFirM? appears. Press to conrm.

4. Press and hold

to DeleTe all and press .

to return to standby mode.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

To record a memo

You can record a memo on the answer machine for another member of your household.

1. Press the

2. Scroll

button, the display shows anS Machine, press .

to MeMO and press .

3. A voice prompt played through the handset earpiece will tell

you when to start speaking. The display shows Press

when you have nished recording and the memo will

be played back to you. During playback you can press

recOrDing.

delete the memo.

4. Press and hold

to return to standby mode.

Memory full

If the memory becomes full when a caller is leaving a message the machine announces “Memory full, thank you for calling” and hangs up.

When the memory is full, your answering machine will automatically switch to Answer Only mode. You must delete messages to allow for more messages to be recorded, see previous page for instructions.

To playback a memo

A memo is played back as any other recorded message, see page 31 and 35.

Recording time

Recording time allows you to set the amount of time that can be allocated to an incoming message. The default is 3 minutes. You can change this to 1 or 2 minutes, or Unlimited. When the allocated time is reached your BT Studio 4500 will announce “Thank you for calling” and then hang up.

1. Press the

2. Press

to select.

3. Press

4. Press

3 MinUTeS or UnliMiTeD and press .

5. Press and hold

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

button, the display shows anS Machine, press .

until anS SeTTingS is displayed and press

to display recOrD TiMe and press .

to select 1 MinUTe, 2 MinUTeS,

to return to standby.

Answer delay

Answer delay sets the number of times your BT Studio 4500 will ring before the answering machine picks up your call. The default setting is 6 rings. You can change this setting from between 2-9 rings or to time saver mode.

1. Press the

2. Press

button, the display shows anS Machine, press .

until anS SeTTingS is displayed and press

to select.

3. Press

4. Press

(2-9)or

5. Press and hold

TiMe SaVer and press .

to display anSWer DelaY and press .

to select the number of rings you want

to return to standby.

Remote access

You can operate your answering machine remotely from any Touchtone™ phone by calling your BT Studio 4500 and entering a 4-digit security code.

Switch remote access on/off

1. Press the button, the display shows anS Machine, press .

2. Press

to select.

until anS SeTTingS is displayed and press

If you have a voice mail service e.g. 1571 please ensure that the ring delay is set to answer before the voicemail service. Therefore, the ring delay should be less than on the voicemail if you want the Studio 4500 answer machine to answer calls.

3. Press

4. Press

press

5. Press and hold

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

to display reMOTe acc and press .

to choose either On or OFF and

to return to standby.

Change remote access security PIN code

1. Press the button, the display shows anS Machine, press .

2. Press

until anS SeTTingS is displayed and press

to select.

3. Press

OlD Pin? is displayed, enter the current PIN and press .

neW Pin? is displayed, enter your new PIN and press .

Re-enter the new PIN when the display shows and press

6. Press and hold

to display change Pin and press .

to return to standby.

cOnFirM?

Switch answering machine on

If you forget to switch on your answering machine before leaving home, you can do it from another phone.

1. Dial your phone number and after 20 rings your BT Studio

4500 will answer. When the message starts press

and you will hear, “Please enter your security code”. Enter your 4-digit code.

to switch the answer machine on.

2. Press

Check for messages

1. Dial your phone number. When you hear your outgoing

message, press security code”.

2. Enter your 4-digit code and your machine announces

“To hear main menu, press 1. Press 1 to listen to menu options or press 2 to play all messages”. The new messages are then automatically played back to you.

. You will hear, “Please enter your

Keep a note of your remote access security PIN code by writing it in the space provided on page 48.

The default PIN setting is 0000.

If you enter the incorrect PIN code, you will hear “Incorrect security code”. You have two chances to enter the correct remote access security code before your BT Studio 4500 hangs up.

Time saver

If you have set the answer delay to Time Saver, your answering machine will answer after 2 rings if you have new messages. If you do not have new messages it will answer after 6 rings. This enables you to hang up if you hear more than 2 rings before you are connected, saving you the cost of a call. See Answer delay, page 37.

If you do not press any button for 4 seconds during Remote access, your BT Studio 4500 will hang up.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Remote access commands

When you have accessed your answering machine, you can operate it using the keypad numbers on the phone you are using.

The commands are:

Play remote access menu

Play/Stop all messages

Repeat/Skip back to previous message

Delete current message

Skip forward to next message

Turn answer machine on

Turn answer machine off

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

BT Services

By selecting the BT Services menu you can access a range of useful pre-stored numbers and further BT Calling Features.

There are also two empty entries so you can enter two important numbers of your choice, e.g. your doctor and dentist numbers.

• BT Helpdesk

• BT 118500

directory enquiries

• Call Divert on

• Call Divert off

BT Helpdesk

• Check Call Divert

• Call Waiting On

• Call Waiting Off

• Check Call Waiting

IMPORTANT

To use BT Services and BT Calling Features you must rst subscribe (if required) to the relevant service from your network provider. A quarterly fee may be payable.

For more details on BT’s Calling Features, call BT free on 0800 800 150.

If you are not connected to the BT network, some of these services may not be available. Please contact your network provider. Call Diversion services may allow other divert options. Check with your network provider for details.

For further information, see the BT Calling Features user guide supplied when you subscribe to the services of your choice.

1. Press the button and scroll

press

helPDeSK is displayed, press

to call the BT Studio

product Helpdesk.

BT 118500 (Directory Enquiries)

1. Press the button and scroll

press

2. Scroll

BT 118500 and press

Call Divert on

1. Press the button and scroll

press

2. Scroll

3. Press

want to divert calls to.

DiVerT On.

to dial the service and then enter the number you

BT SerViceS,

to call.

BT SerViceS,

If you alway divert your calls to the same number, you can change the service number for convenience.

Follow steps 1 and 2 opposite and press

. Scroll to eDiT, press twice and after the exsiting number enter in the number you usually divert to (do not delete any of the digits that are already there). Press

Then when you call ‘Divert on’, your divert will be set up without having to enter any additional digits.

to conrm.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Call Divert off/check

1. Press the button and scroll

press

2. Scroll

3. Press

to either

to dial the service. Follow the spoken instructions, or

DiVerT OFF or DiVerT checK.

listen for conrmation/status of your instructions.

BT SerViceS,

Call Waiting on/off/check

1. Press the button and scroll

press

2. Scroll

3. Press

to either

to dial the service. Follow the spoken instructions, or

c WaiT On, c WaiT OFF or c WaiT chK.

listen for conrmation/status of your instructions.

BT SerViceS,

Add an entry

1. Press the button and scroll

press

BT SerViceS,

Call Divert will divert all incoming calls to another number of your choice.

Call Waiting lets you know if another person is trying to contact you while you are on a call. If a second caller rings you will hear a beep in the handset. Providing you have also subscribed to Caller Display, the screen will show the caller’s details.

You can also scroll through the menu to

eDiT, and edit any stored names

or numbers.

2. Scroll

aDD is displayed, press .

4. Enter the name you want and press

eMPTY and press .

5. Enter the number you want and press

Dial a stored entry

1. Press the button and scroll

press

2. Scroll

to the entry you want to dial and press

BT SerViceS,

Delete an entry or delete all entries

1. Press the button and scroll

2. Scroll

3. Scroll

DeleTe all to delete all the services and press .

to the entry you want to delete, press

DeleTe to delete the selected service entry

4. Press to conrm if required.

BT SerViceS, press .

. The entry is saved.

If you accidentally delete all the service entries you can restore them by a phone reset, see page 14.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Registering additional handsets

You can use up to ve BT Studio 4500 handsets with your BT Studio 4500 base to extend your phone system without needing to install extension sockets for each new phone.

If you have purchased a BT Studio 4500 multiple pack any additional handsets come pre-registered to the base.

If you have purchased an additional handset separately you must register it to your BT Studio 4500 base before it can be used.

Registering a handset

1. Press the button then

is displayed, then press

Pin? is displayed. Enter the base PIN (original setting 0000)

and press

3. The handset will display

button on the base until you hear a long beep and the green In use light begins to ash.

4. The handset will temporarily display

display handset number.

Searching, press and hold the

hanDSeT and will be automatically assigned the next

until regiSTraTiOn

regiSTereD then will

If registration is not successful rst time, please repeat the process again in case the base registration period ran out of time.

If there are already 5 handsets registered to the base, the registration will fail. You must de-register (delete) another handset before you can register the new one. See page 28, “Delete handset” for instructions.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Help

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com. Additional answers to Frequently Asked Questions can be found by visiting www.bt.com/producthelp

Handset not registering?

• Is Searching displayed on the handset? You need to move closer to the base.

• Check that the base is plugged into the mains power and switched on.

• Check that there are charged batteries in the handset and that they are tted correctly.

Forgotten your PIN number

• Try entering the default PIN = 0000. If you have changed the number and cannot remember it,

contact the BT Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

No display

• Check that the handset batteries are charged and correctly tted. If necessary, replace

the batteries.

Nothing happens when you press any button

• Is the icon displayed? If so, the key lock is on, press and hold to unlock the keypad.

No connection between handset and base

• You may be out of range, is the icon ashing? If so, move closer to the base.

Handset is not charging properly

• Make sure the handset is placed properly on the base/charger. When charging, the battery symbol

is shown lling up.

• Clean the charging contacts with a soft, slightly damp (not wet) cloth.

Handset does not ring

• Check that the batteries are inserted correctly.

• Check that the handset ringer has not been switched off, see page 23.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Your caller cannot hear you

• Check to see if the display says SecrecY On. If so, the secrecy feature is switched on.

Press the right soft key

to speak to your caller again.

Incoming caller’s number is not displayed even though you have Caller Display

• The caller has to allow their number to be sent. The number could be withheld or is unavailable.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

General information

IMPORTANT

The BT Studio 4500 cordless telephone is not designed for making emergency telephone calls when the power fails.

This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.

Safety information

Only use the power supply supplied with your BT Studio 4500. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone.

Only use the telephone line cord supplied with your BT Studio 4500, otherwise your telephone may not work correctly.

For the handset, use only AAA Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 500mAh. Never use other batteries or conventional alkaline batteries as this could lead to a short circuit or destroy the battery casing.

Do not open the handset (except to replace the handset batteries). This could expose you to high voltages or other risks.

Radio signals transmitted between the handset and base may cause interference to hearing aids.

It is recommended that advice from a qualied expert be sought before using this product in the vicinity of emergency/intensive care medical equipment.

It is recommended that if you have a pacemaker tted you check with a medical expert before using this product.

Never dispose of batteries in a re. There is a serious risk of explosion and/or the release of highly toxic chemicals. Please dispose of batteries as instructed.

Cleaning

Simply clean the handset and base with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Environmental

Do not expose to direct sunlight.

The BT Studio 4500 handset may become warm when the batteries are being recharged. This is normal. We recommend that you do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other surfaces which generate bres or place it in locations preventing the free ow of air over its surfaces.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

Do not expose your product to re, explosive or other hazardous conditions.

There is a slight chance your phone could be damaged by an electrical storm.

We recommend that you unplug the power and telephone line cord during an electrical storm.

Product disposal instructions

The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life.

The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has been put in place to recycle products using best available recovery and recycling techniques to minimise the impact on the environment, treat any hazardous substances and avoid the increasing landll.

Product disposal instructions for residential users

When you have no further use for it, please remove any batteries and dispose of them and the product as per your local authority’s recycling processes. For more information please contact your local authority or the retailer where the product was purchased.

Product disposal instructions for business users

Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Connecting to a switchboard

Switchboard compatibility

This telephone may be connected to most types of switchboard, however in the event of any difculties, consult your switchboard Service Provider.

Recall (R)

Recall is used when connected to certain switchboards/PBXs and some BT Calling Features, or those services available via your network provider. The BT Studio 4500 supports time break recall but not earth loop recall.

Guarantee

Your BT Studio 4500 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Studio 4500, or any component thereof, (other than batteries), which is identied as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product.

The conditions of this guarantee are:

The guarantee shall only apply to defects that occur within the 12 month guarantee period.

Proof of purchase is required.

The equipment is returned to BT or its agent as instructed.

This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

This guarantee does not affect your statutory rights.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Within the 12 month guarantee period:

If you experience difculty using the product, prior to returning your product, please read the Help section beginning on page 43 or contact the BT Studio Helpdesk for assistance on 0800 218 2182* or email bt.helpdesk@vtecheurope.com. Additional answers to Frequently Asked Questions are available from www.bt.com/producthelp

In the unlikely event of a defect occurring, the helpdesk will issue a Fault Reference Authorisation (FRA) number and instructions for replacement or repair. Please note you will need the FRA number before returning the product. This does not affect your statutory rights.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We suggest that you call our recommended repair agents on 0870 240 5029.

Returning your phone

If the Helpline is unable to remedy your problem they will issue a Fault Reference Authorisation number and ask you to return the product to your original place of purchase. Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the original batteries.

Additional/Replacement Items

For a full range of replacement items for the BT Studio 4500 range please call 0800 218 2182*.

For your records

Date of purchase:

Place of purchase:

For guarantee purposes, proof of purchase is required, so please keep your receipt.

Enter your base system PIN code here:

[ / / / ]

Enter your remote access security PIN code here:

[ / / / ]

* Calls made from within the UK mainland network are free. Mobile and international calls

may vary.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Technical information

How many telephones can you have?

All items of equipment have a Ringer Equivalence Number (REN) which is used to calculate the number of items that may be connected to any one telephone line. The BT Studio 4500 has a total REN of 1, i.e. for a base and up to 4 handsets. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.

A total REN of 4 is allowed per telephone line. If the total REN of 4 is exceeded, the telephone may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4.

WARNING

Only use the approved power supply, item code 048611 for the main base and 048610 for the additional handset charger.

Only use approved AAA NiMH 500mAh rechargeable batteries.

Do not immerse batteries in water or throw them into a re, or dispose of them with ordinary domestic refuse. Please dispose of batteries as instructed.

BT accepts no responsibility for damage caused to your BT Studio 4500 by using any other types of batteries.

Caution: there is a risk of explosion if the batteries are replaced by an incorrect type.

R&TTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC).

If you would like a copy of the Declaration of Conformity please visit: www.bt.com/producthelp

User Guide formats

This document is also available in other formats, such as Large print, Braille and Audio CD. If you would like a copy, please call 0800 218 2182*.

If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email bt.helpdesk@vtecheurope.com

BT &

Working together, supporting energy saving products

BT & British Gas have joined forces to help our customers nd new ways to save energy

around the home, so we can all do our bit for the environment & save money too!

Ofces worldwide

The services described in this publication are subject to availability and may be modied from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

Designed and produced by The Art & Design Partnership Ltd.

BT Studio 4500 (10/09) Issue 2

BT BT STUDIO 4500 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual