BT BT PaperJet 35 User Manual

BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672

User Guide

BT PAPERJET 35

BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672

Combines phone, answering machine, fax, copy and SMS text message
functions in one compact machine.

Send a fax to an individual number or groups of up to 10.

Delayed sending so you can choose what time a fax is sent.

Adjustable contrast and resolution for fine detail, drawings and
photographs.

Receive text messages and send texts to compatible phones, mobiles,
fax machines and e-mail addresses.

Automatic redial feature keeps trying engaged numbers three more
times.

10 one-touch name and number directory and 50 Speed dial name and
number directory.

Redial the last 10 outgoing calls and last 20 incoming calls.

Welcome…

to your BT PaperJet 35 plain paper inkjet
fax machine.

BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672

This user guide provides you with all the
information you need to get the most from
your fax machine.

You must first set up your machine before you
can use it. This doesn’t take long as it is easy
to do. Just follow the simple instructions on
the next few pages or see the Quick Start
guide enclosed.

Need help?

If you have any problems setting up or using
your BT PaperJet 35, contact the Helpline on
0870 240 8026.

Alternatively, you may find the answer on the web at
www.bt.com/fax or in ‘Help’ at the back of this guide.

Got everything?

BT PaperJet 35 fax

Handset

Paper support tray

Mains power cable

Telephone line cord

Quick Start Guide

User Guide

Starter black ink cartridge

Getting started

Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Insert paper support tray . . . . . . . . . . . . . . . . . . . 8

Insert starter print cartridge . . . . . . . . . . . . . . . . . 8

Set date and time . . . . . . . . . . . . . . . . . . . . . . . . . 9

Fax name and number . . . . . . . . . . . . . . . . . . . . . 10

Getting to know your fax

Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Document feeders . . . . . . . . . . . . . . . . . . . . . . . . 12

Using the phone

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Handsfree. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Secrecy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Call timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Using the directories

One touch directory . . . . . . . . . . . . . . . . . . . . . . . 14

Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Edit and delete . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Speed dial directory

Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Edit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Delete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Faxing

Inserting plain paper . . . . . . . . . . . . . . . . . . . . . . . 17

Inserting documents . . . . . . . . . . . . . . . . . . . . . . . 17

Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Sending faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Automatic redial . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Delayed sending . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Resend, change number or cancel a stored fax . . . 19

Send fax using redial. . . . . . . . . . . . . . . . . . . . . . . 20

Reception mode . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Set reception mode . . . . . . . . . . . . . . . . . . . . . . . 21

Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Polling reception. . . . . . . . . . . . . . . . . . . . . . . . . . 21

Change/cancel a timed poll. . . . . . . . . . . . . . . . . . 22

Reports and lists

Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Report meanings . . . . . . . . . . . . . . . . . . . . . . . . . 23

Transmission report . . . . . . . . . . . . . . . . . . . . . . . 24

Broadcast transmission report. . . . . . . . . . . . . . . . 24

Print now . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Print installation information. . . . . . . . . . . . . . . . . 25

Set-up and Directory list . . . . . . . . . . . . . . . . . . . . 25

Caller Display

Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

View and dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Caller information not available. . . . . . . . . . . . . . . 26

Copying

Copy document . . . . . . . . . . . . . . . . . . . . . . . . . . 27

SMS

Register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Cost of service . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Activate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Sending texts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Save texts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Set time limit for stored texts . . . . . . . . . . . . . . . . 30

Receiving texts . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Reading texts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Options while reading texts. . . . . . . . . . . . . . . . . . 31

Set subaddress . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

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In this guide

4

Audible alert. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Delete, edit, forward and print . . . . . . . . . . . . . . . 32

Print list of texts . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Print text configuration . . . . . . . . . . . . . . . . . . . . . 34

Using the answering machine

TAD/FAX reception mode . . . . . . . . . . . . . . . . . . . 35

Outgoing messages . . . . . . . . . . . . . . . . . . . . . . . 35

Record your OGM. . . . . . . . . . . . . . . . . . . . . . . . . 36

Listen to your OGM . . . . . . . . . . . . . . . . . . . . . . . 36

To set Announce Only . . . . . . . . . . . . . . . . . . . . . . 37

Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Record a memo . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Message duration . . . . . . . . . . . . . . . . . . . . . . . . . 38

Message alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Private reception . . . . . . . . . . . . . . . . . . . . . . . . . 39

Playing messages . . . . . . . . . . . . . . . . . . . . . . . . . 39

Delete all played messages . . . . . . . . . . . . . . . . . . 40

Message forwarding . . . . . . . . . . . . . . . . . . . . . . . 40

Receiving a message forwarding call . . . . . . . . . . . 41

Record a new forwarding message . . . . . . . . . . . . 42

Security code . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Change code . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Set security code protection . . . . . . . . . . . . . . . . . 43

Remove security code protection . . . . . . . . . . . . . 43

Remote access . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Remote access code . . . . . . . . . . . . . . . . . . . . . . . 43

Toll saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Operating your answering machine . . . . . . . . . . . 44

To print out your answer machine settings . . . . . . 45

Additional settings

12 /24 hr format. . . . . . . . . . . . . . . . . . . . . . . . . . 46

Change date and time . . . . . . . . . . . . . . . . . . . . . 46

Position of fax header . . . . . . . . . . . . . . . . . . . . . . 46

Set language and country . . . . . . . . . . . . . . . . . . . 47

Adjust print area for received documents . . . . . . . 48

Received fax size. . . . . . . . . . . . . . . . . . . . . . . . . . 48

Silent reception . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Number of rings before answer . . . . . . . . . . . . . . . 49

Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Distinctive ring . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Voice call alert . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Remote start code . . . . . . . . . . . . . . . . . . . . . . . . 51

Document in memory redial . . . . . . . . . . . . . . . . . 52

Dial and fax tones on/off. . . . . . . . . . . . . . . . . . . . 52

Dial and fax tones volume. . . . . . . . . . . . . . . . . . . 53

Beeps on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Transmission speed. . . . . . . . . . . . . . . . . . . . . . . . 53

Error Correction Mode (ECM) . . . . . . . . . . . . . . . . 54

Install a new print cartridge

Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Replace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Clean and test nozzles . . . . . . . . . . . . . . . . . . . . . 57

Clean electrical contacts . . . . . . . . . . . . . . . . . . . . 57

Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Signals and on-screen messages . . . . . . . . . . . . . . 63

Paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

General information

Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

For your records . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Technical information

Switchboard compatibility. . . . . . . . . . . . . . . . . . . 72

R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Sample standard page . . . . . . . . . . . . . . . . . . . . . 74

In this guide 5

BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672

Getting started

WARNING

Do not place your BT PaperJet 35 in the
bathroom or other humid areas.

Location

You need to place your BT PaperJet 35 close enough to mains power
and telephone sockets so that the cables will reach.

Always choose a smooth, flat, horizontal surface. Avoid soft surfaces
such as carpets.

As documents come out at the front, make sure there are no
obstructions in front of the machine.

Setting up

1. Connecting up

Plug the telephone line cord into the line socket at the rear of your
BT PaperJet 35 and plug the other end into the telephone wall socket.

Connect the telephone handset curly cable into the handset socket at
the back of your machine. Place the handset in the cradle.

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LINE

LINE

Which socket?

Telephone line socket: LINE
Handset socket:

Plug the mains power cable into the machine, and the other end into the
mains power and switch on.

Your BT PaperJet 35 performs a start up check. The screen displays

AUTOMATIC

on the top line and alternates between

SET DATE/TIME

and

CHECK PRINT HEAD

on the bottom line.

2. Insert paper support tray into the slots.

Getting started 7

BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672

3. Insert paper into the paper tray.

Your BT PaperJet 35 can hold up to 40 sheets of 80g/m2 paper. To
prevent several sheets being drawn into the machine together, fan out
the paper first, then tap it down on a flat surface before inserting it into
the paper tray.

4. Insert the starter print cartridge.

Remove handset and open the front cover.

Peel protective film off cartridge, being careful not to touch the nozzles
or electrical contacts.

Getting started8

BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672

IMPORTANT TEST PRINT

Once the print cartridge has been installed
and the front cover closed, your BT PaperJet
35 will automatically clean the cartridge
nozzles and perform a test print.

Make sure a sheet of paper is loaded in
the plain paper feeder. The test page will
be printed and the display shows CHECK

PRINT OUT. 1 = EXIT 0 = REPEAT

.

Examine the test page. Check that the
numbered scale is not broken at any point
and that there are no horizontal white lines
within the black areas.

If everything seems OK, press . If there is
a problem, press to repeat the process.

If the test print is still not satisfactory, see

‘Clean print cartridge electrical contacts’ and
‘Clean print cartridge nozzles’, page 57.

The starter print cartridge allows you to
print up to 80 standard pages. Normal print
cartridges have a greater capacity and can
print up to 450 standard pages. See page 74

for a sample ‘standard page’.

Insert the cartridge into the holder with the metal contacts facing the
front of the machine.

Pull the cartridge forward until it clicks into place.

Close the front cover and replace the handset.

5. Set date and time

You will need to set the date and time when you first switch on your
machine and whenever there is a power failure.

1. Press , display shows

DATE AND TIME

.

2. Press to display

FORMAT: DD/MM/YY

. To select a different

format press or to scroll through the options.

3. Press . Display shows

24H

. To switch to the 12 hour format,

press or .

4. Press . Display shows

DD/MM/YY HH:MM

.

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5. Use the keypad to enter the correct date and time, e.g.
. for 11 January 05, 9.30am. As each digit is entered, the

cursor moves to the next space.

6. Press to confirm then to return to standby.

6. Enter fax name and number

These will be printed on the top of each page received at the machine
you send a fax to.

The name can be up to 16 characters long and the number up to 20 digits.

1. Press until the display shows

INSTALLATION

, then press .

2. Display shows

TEL LINE SET UP

. Press until the display shows

TYPE YOUR NAME

.

3. Use the keypad to enter your name then press . Display shows

PHONE NUMBER

.

4. Press then enter your fax machine’s phone number. Press

to confirm.

5. Press to return to standby.

6. Record your answering machine outgoing message.

Before you can use your answering machine, you must record an
outgoing message (OGM). This is the message your callers hear when
the answering machine takes their call. To record your OGM, see page 36.

Your BT PaperJet 35 is now ready for use.

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BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672

Writing tips

To enter a space, press to move the
cursor.

To enter a special character, e.g. &, press
and to scroll through the options. For a
full guide to available symbols and characters,

see character map, page 29.

If you make a mistake, move the cursor to
the character you want and overwrite it with
a new one.

To delete the whole name, press .
If you want to include the international code

in your number press instead of the
zeros, The display will show +.

Connecting to a switchboard?

To set your switchboard/PBX connection,

see page 72.

If you make a mistake, press or to
move the cursor to the digit you want and
enter the new one to overwrite it.

If you selected the 12 hour format, the
time display will show a to indicate am and

p for pm.

Once set, the date and time can be changed,

see Change Date and Time, page 46.

Getting to know your fax

Fax machine

Speed dial directory

Press to access Speed
Dial and One Touch
Directory numbers.
Also use to delete during
editing.

Resolution/Hold

When a document is
inserted in the feeder
tray, press to adjust
the faxing/copying
resolution. page 18.

During a telephone
conversation, press to
put the line on hold,

page 13.

Error light

Indicates a fault when sending
or receiving a fax.

(S)

Adjusts the speaker volume
when the speaker is active.
Also used to access SMS (Text).

Message indicator

On – you have old messages
Flashing – you have new messages
Off – no messages

Answering machine functions

䊳䊳

/||(UP)
Press to pause message
playback, press again to
resume playback.

䊳䊳

|

(RIGHT)
Play next message.
Start recording a memo.

|

䊴䊴

(LEFT)
Play previous message.

X (DOWN)

Delete messages.

R (Recall)

Used to access
switchboard functions
and with some BT Calling
Features.

Keypad

For dialling numbers and
entering names and numbers
in memory and writing texts.
Also, press and hold to dial
any one-touch numbers
stored, page 14.

(UP/DOWN/LEFT/RIGHT)

Scroll through menus and
settings.

Move the cursor left and
right when entering names
and numbers.

Stop

Cancels a fax,
copy and SMS text
operation.

Turns off the Error
indicator light.
Returns your machine
to standby.

Stop message
playback or recording
on the answering
machine.

Start

Press to begin
sending or receiving
a document.

Confirms menu options
on-screen.

Press to start copying
a document inserted in
the feeder tray.

Play messages or start
recording on your
answering machine.

Handsfree (SPEAKER)

Press to make calls via
the built-in loudspeaker,

page 13.

F (Function)

Press to open the main
menu.

Press to select further
menu options
displayed on screen.

Calls lists//Pause

Displays the last 10 outgoing
fax and phone calls, page 20.

Displays the last 20 incoming
fax and phone calls, page 26.

Inserts a pause when dialling
or storing a number, page 15.

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BT PaperJet 35

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BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672

Getting to know your fax

Paper support tray

Plain paper feeder compartment

Automatic document feeder

Insert documents to be faxed or copied.
(Up to 5 sheets at a time.)

Received/copied documents
come out here

35

Making calls

1. Lift the handset and enter the number.

2. To end a call, replace the handset.

Handsfree

1. Press . You will hear the dial tone.

2. Dial the number.

3. Press to end the call.

Redial

Redial one of the last 10 outgoing numbers or one of the last 20
incoming numbers.

1. Lift the handset or press .

2. Press . Display shows

OUTCOMING CALLS

. If you want INGOING CALLS,

press or .

3. Press then scroll or through the list to display the number
you want.

4. Press .

Secrecy

You can put a caller on hold while you talk to someone else nearby.
While on hold, your caller cannot hear you. You and the caller will hear
an assurance tone whilst secrecy is on.

1. During a conversation, press . The display shows

LINE ON HOLD,

PRESS HOLD

.

2. Press again to resume your conversation.

Call timer

During a phone call, the duration of the call is shown in the display.

Using the phone

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You can transfer a handsfree call to the
handset to keep your conversation private.
Just lift the handset off the hook.

When using Redial, do not put any
document in the automatic document
feeder.

If you make a mistake, move the cursor to
the character you want and overwrite it with
a new on.

To delete the whole name, press .

Print a directory list

You can print a list of the one-touch and
speed dial directories. See printing reports

and lists, page 25.

One-touch directory

You can store a name and number entry under each - button on
the keypad.

Numbers can be up to 64 digits long, names up to 16 characters.

Store an entry

1. Press repeatedly until the display shows

FAX SET-UP

then press .

2. Press repeatedly until the display shows

ONE TOUCH DIAL

then press

. Display shows

TYPE ONE TOUCH KEY 0-9

.

3. Press the button - you want to use to store the entry.

4. Enter the telephone/fax number you want and press .

5. The display shows

NAME

. Use the keypad to enter the name you want

and press to confirm.

6. Display shows

EDIT ANOTHER YES

. Press to select another -

one-touch button or to return to standby.

Dial

1. Press and hold the - button you want until the number is displayed
and dialled.

2. Lift handset when instructed.

Using the directories

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Edit and delete

1. Press repeatedly until the display shows

FAX SET-UP

then press .

2. Press repeatedly until the display shows

ONE TOUCH DIAL

then press

. Display shows

TYPE ONE TOUCH KEY 0-9

.

3. Press the button that holds the entry you want to edit or delete.
The stored number is displayed.

4. To edit the number, press the or buttons to move the cursor under
the digit you want to change and enter the new one. To delete a number,
press the button when the number is displayed.

5. Press to confirm the change. The display shows the stored name.

6. Edit or delete the name in the same way as the number. Press to
confirm the change.

7. Display shows

EDIT ANOTHER YES

. Press to edit/delete another entry

or to return to standby.

Speed dial directory

You can store 50 name and number entries in the speed dial directory.
Dial each entry using a two-digit code - .

Numbers can be up to 64 digits long, names up to 16 characters.

Store an entry

1. Press repeatedly until the display shows

FAX SET-UP

then press .

2. Press repeatedly until the display shows

CODED SPEED DIAL

then press

. Display shows

TYPE SPEED NO. (01-50)

.

3. Enter the two digit code you want, e.g. and press .

4. Enter the telephone/fax number you want and press .

5. The display shows

NAME

. Use the keypad to enter the name you want and

press to confirm.

Using the directories

If you make a mistake, move the cursor to
the character you want and overwrite it with
a new one.

To delete the whole name, press .

If you need to enter a pause into the
number you are storing press .

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6. Display shows

EDIT ANOTHER YES

. Press to select another speed dial

code or to return to standby.

To change a speed dial entry, simply overwrite the existing entry with a
new one.

Dial

1. Press to display

ADDRESS BOOK CODE OR < >

.

2. Enter the speed dial code, e.g. to display and dial the entry or press
or to scroll to the entry you want then press .

3. Lift handset when prompted.

Edit and delete speed dial entries

1. Press repeatedly until the display shows

FAX SET-UP

then press .

2. Press repeatedly until the display shows

CODED SPEED DIAL

then press

. Display shows

TYPE SPEED NO. (01 - 50)

.

3. Enter the code that holds the entry you want to edit or delete. The stored

number is displayed.

4. To edit the number, press the or buttons to move the cursor under

the digit you want to change and enter the new one. To delete a number,
press the button when the number is displayed.

5. Press to confirm the change. The display shows the stored name.

6. Edit or delete the name in the same way as the number. Press to

confirm the change.

7. Display shows

EDIT ANOTHER YES

. Press to edit/delete another entry

or to return to standby.

View one touch and speed dial entries

1. Press then press or to scroll through the entries.

2. Press to dial a displayed number.

Using the directories

Inserting plain paper

To avoid pages being drawn in together, always fan out the pages first to
separate them, then tap down before placing them in the paper feeder.

Inserting documents for sending

Place up to 5 sheets into the automatic document feeder, making sure
the side to be sent is facing away from you.

When the document has been inserted properly, the display shows

DOCUMENT READY

and the bottom line shows the contrast setting

NORMAL

.

Contrast

You can adjust the brightness for sending or copying light or dark
documents.

NORMAL should be suitable for most documents.

Select DARK when sending light originals and LIGHT when sending dark
originals.

1. Press repeatedly until the display shows

FAX SET UP

then press .

2. Press to display

VARIOUS SETTINGS

then press until

CONTRAST:NORMAL

is displayed.

3. Press or to switch between

NORMAL, DARK

and

LIGHT

.

4. Press to confirm and then to return standby.

Faxing

The plain paper feeder holds up to
40 sheets of 70-110g/m2paper

The document feeder holds up to
5 sheets of 70 – 110g/m2paper.

If the document does not feed properly
into your BT PaperJet 35, press to eject
the page.

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IMPORTANT

Do not insert into the document feeder:

Pages smaller than A5.
Newspaper pages (because of

printer’s ink).
Pages with staples or paperclips,

sticky tape or glue.
Creased or torn pages.
Wet paper or paper with wet

correction fluid.
Glossy or laminated paper.
Paper thicker than 110g/m

2

or

thinner than 70g/m

2

.

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Resolution

Resolution is identified by an arrow in the bottom left hand corner of the
display when there is a document in the document feeder. The arrow
normally points at the standard resolution icon . The resolution can
be changed to Fine or Photo .

If sending text and drawings with fine detail, press until the arrow
appears above the fine resolution icon .

If sending photos, press until arrows appear above the fine and
photo resolution icons .

Sending faxes

1. Insert the document to be sent in the automatic document feeder.

The display shows

DOCUMENT READY

.

2. If required, set the contrast and resolution.

3. Dial the number – or use redial or the one touch or speed dial directories –

then press .

To cancel the fax during sending, press .

When the fax has been sent, the display shows

TX COMPLETED

.

Automatic redial

If your BT PaperJet 35 cannot get through to the other machine, it will
automatically redial the number up to 3 times.

Delayed sending

You can store a document in your machine’s memory and set a time for
it to be sent.

1. Insert the document to be sent and set the contrast and resolution if

required.

Faxing

If you make a mistake dialling, press (<>) to
move the cursor to the digit and overwrite it
with the correct one. Or press to delete
the whole number.

2. Press repeatedly until the display shows

TX FROM MEMORY

then

press . The document is scanned.

3. When scanning is completed the document is assigned a reference
number, e.g. DOC.N.XXXX and the display shows

TYPE TIME HH:MM

.

4. Enter the time you want the fax to be sent, e.g. . for 6.20pm.

5. Press to confirm. Display shows

TYPE NUMBER NUM/TOUCH/SPEED

.

6. Enter the number or use the one-touch or speed dial directories.

7. Press .

You can now enter another number to send the same document to
another person.

Or

Press again to confirm. The display shows

AUTOMATIC MEMORY TX

.

Resend, change number or cancel a stored fax

1. Press repeatedly until the display shows

TX FROM MEMORY

then

press . Display shows

ALREADY ENTERED

.

2. Press display shows

PRINT SETTING?

3. Press or to switch between the options:

PRINT SETTING?

– press to print a status report of the last

fax stored in the memory. After printing, the fax
returns to standby.

CANCEL SETTING?

– press to cancel the document and return

to standby.

CHANGE PARAM?

– press to change the time the fax will

be sent.

4. Press to confirm. Display shows

TYPE NUMBER

.

5. Enter the number or use the one-touch or speed dial directories.

Faxing

If the power fails, the document stored in
the memory will be cancelled.

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Low ink warning

When the print cartridge is close to running
out, the display shows INK LOW.

When there is no ink left, OUT OF INK is
displayed.

See page 55, Replace the print cartridge.

Deteriorating print quality?

If the print quality deteriorates, set your
BT PaperJet 35 to clean the print head and
nozzles and print a test page, see page 57.

Reception in memory

If you place a document to be faxed or copied
in the automatic feeder while receiving a
document, printing the received document
stops and it will be stored in the memory for
printing later. During reception the display
shows RX IN MEMORY.

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6. Press .

You can now enter another number to send the same document to
another person.

Or

Press again to confirm. The display shows

AUTOMATIC MEMORY TX

.

Send a fax using redial

You can redial any of the last 10 outgoing numbers or 20 incoming
numbers.

1. Insert a document in the automatic feeder and adjust the contrast or
resolution if required.

2. Press to display

INCOMING CALLS

or to view

OUTGOING CALLS

, press

or . Press .

3. Press or to scroll to the number you want.

4. Press to dial.

Reception Mode

Faxes are received automatically unless you change the reception mode.

You can set the way your BT PaperJet 35 handles incoming calls.

MANUAL reception – you answer calls by lifting the handset and pressing

if you hear the fax tones.

AUTOMATIC reception – your machine automatically answers each call
expecting a fax.

PHONE/FAX – automatic reception with call recognition. Your machine
answers each call after the number of rings set. If it is a fax call the
document is received. If it is a voice call, you hear a tone and the display
shows

LIFT HANDSET

. If you do not answer within 20 seconds, your

machine tries to receive a fax.

Faxing

TAD/FAX – your machine automatically prepares to receive a fax if it
hears fax tones or plays your outgoing message to voice callers before
preparing to take a voice message.

Set reception mode

1. Press to display

RECEPTION MODE

then press .

2. Press or to scroll between the options

MANUAL, PHONE/FAX, TAD/FAX

and

AUTOMATIC

.

3. Press to select the setting displayed or to cancel.

Polling

Polling lets you call another fax machine to retrieve a document
automatically.

Polling is only available between compatible fax machines. Polling is
sometimes called Faxback.

Polling reception

When you know a document is ready to be polled from another machine:

1. Press repeatedly until the display shows

POLLING RX

then press .

2. The display shows

TYPE TIME HH:MM

. You can leave the current time for
polling right away or enter the time you want your machine to collect the
document.

3. Press and enter the number to be dialled.

4. Press to confirm or to cancel.

Faxing

When a document has been received, the
display shows DOC. IN MEMORY and then
prompts you to remove the document from
the feeder tray. Your machine will then print
the received fax.

The BT PaperJet 35 will hold about 20 pages
(depending on content) in its memory if the
paper has run out.

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Change/cancel a timed poll.

If you have set your machine to poll a document at a later time, you can
cancel it or change the time at which it starts to poll.

1. Press repeatedly until the display shows

POLLING RX

then press .

2. The display shows

ALREADY ENTERED

.

3. Press . Press or to switch between:

CANCEL SETTING?

– press to cancel polling.

CHANGE PARAM?

– press . The display shows

TYPE TIME HH:MM

.
Enter the new time you want your machine to collect
the document. Now press and change the
number to be dialled if necessary.

4. Press to confirm.

Faxing

Your BT PaperJet 35 can print out a list of faxes sent and received, speed
dial and one-touch entries and other useful information.

Reports

Power failure report – printed automatically after a power failure.
If there are documents stored in the memory, the report indicates the
number of pages lost.

Activity report – details of the last 42 faxes sent and received. Printed
automatically after every 32 actions or on request, see page 24.

Last transmission report – information on the last fax sent or received.
You can set your machine to print automatically after each action or on
request, see page 24.

Failed transmission report – printed automatically only when a fax has
failed to be sent or received. You can switch automatic printing on or off.

Last broadcast report – information about the last fax sent to a group,
see page 24.

Reports and lists

Act. N Reference number for the sent or received fax.
Doc.N Reference number assigned by the machine for a document stored in the memory.
Type Type of action:

TX = fax sent
RX = fax received

RX POLL = polled fax received
Dialled number Fax number you dialled.
Name Name of the person you called. Only displayed if it has been stored with the

number in the one-touch or speed dial directories.
Received Id Number and/or name (if available) of the fax machine that called you.
Date/Time Date and time the fax was sent/received.
Duration Time it took to send/receive the fax.
Pages Total number of pages sent/received.
Result OK – fax sent/received successfully

ERROR CODE XX – if the fax was not sent/received successfully. See Error Codes,

page 51 for an explanation of the code number provided.

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Reports and lists

Transmission Report

Select the printing option you prefer.

1. Press repeatedly until the display shows

FAX SET-UP

then press .

2. Press then press repeatedly until the display shows

FAILED TX

REPORT

.

3. Press or to scroll through the options

FAILED TX REPORT

– automatically printed whenever a fax is not sent

successfully.

TX REPORT ALWAYS

– report is always printed after each fax sent.

TX REPORT OFF

– no report will be printed.

4. Press to confirm the option displayed then to return to standby.

Broadcast Transmission Report

Select the printing option you prefer – on or off.

1. Press repeatedly until the display shows

FAX SET-UP

then press .

2. Press then press repeatedly until the display shows

BROADC.REP.:ON

.

3. Press or to switch to

BROADC.REP.:OFF

.

4. Press to confirm the option displayed then to return to standby.

Print now

You can print a Last Transmission, Activity, Last Broadcast and Caller ID
list on request.

1. Press repeatedly until the display shows

PRINT OUT REPORT

then

press .

2. Display shows

LAST TX REPORT

.

3. Press or to scroll through the options:

LAST BROAD. REP, ACTIVITY REP, PRINT: ID LIST, PRINT OUT:EXIT

4. Press to confirm the option displayed. After printing out your
BT PaperJet 35 returns to standby.

Lists

You can print out a list containing the:

installation and set-up settings

one-touch directory

speed dial directory

Print Installation information

1. Press repeatedly until the display shows

INSTALLATION

then

press .

2. Press repeatedly until the display shows

PRINT INSTALL

then

press . Display shows

PRINT INSTALL

.

3. Press to print. After printing out or selecting

EXIT

your BT PaperJet 35

returns to standby.

Print Set-up and Directory list

1. Press repeatedly until the display shows

FAX SET-UP

then press .

2. Press repeatedly until the display shows

PRINT OUT SET-UP

then

press . Display shows

PRINT SETTINGS

.

3. Press or to scroll through the other options

PRINT: ONE TOUCH

,

PRINT: SPEED DIAL

and

PRINT OUT: EXIT

.

4. Press to confirm the option displayed. After printing out your
BT PaperJet 35 returns to standby.

Reports and lists

SMS text printing

To print the SMS text configuration of your
BT PaperJet 35, see page 34.

To print text messages, see page 33.

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Caller Display

If you subscribe to a Caller Display service you can see the number of the
person who is calling on the display screen.

Whether an incoming call is answered or not, the caller’s details including
the date and time of the call are stored in the Calls list.

Calls list

The Calls list contains information about your last 20 incoming callers.

If a call is received when the Calls list is full, the oldest entry will be
replaced with the new call.

View and dial a number from the calls list

If sending a fax, insert the document in the feeder tray first.

1. Press . Display shows

INCOMING CALLS

.

2. Press then scroll or through the list.

3. Press to dial the displayed number. If making a phone call, lift the
handset when prompted.

Caller Display

IMPORTANT

To use Caller Display you must first
subscribe to the service from your network
provider. A quarterly fee is payable.

For more information on BT’s Calling
Features, call BT free on 0800 800 150.

Caller information not available.

With some incoming calls, the telephone
number of the caller is not available and
cannot therefore be displayed.

In this case your BT PaperJet 35 provides
you with some explanatory information.

UNAVAILABLE

The number is unavailable.

WITHHELD

The caller has withheld their number.

RINGBACK

Ringback call.

OPERATOR

The call has been made via the operator.

PAYPHONE

The caller is ringing from a payphone.

INTERNAT

International call.

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You can copy original documents inserting them one page at a time in
the automatic feeder.

Make up to 9 copies of each page.

Copy a document

You can set the contrast and resolution as in fax documents.

Contrast: NORMAL

LIGHT for dark originals
DARK for light originals

Resolution: TEXT for normal typed documents

PHOTO if the page contains pictures or fine detail.

1. Insert one page of the document in the automatic feeder with the text
facing away from you. The display shows

DOCUMENT READY

.

2. Press . Display shows the settings for copy size, contrast and
resolution, e.g.

100%, NORMAL

and

TEXT

and the number of copies to be
printed. If you are happy with the standard settings just select the
numbers of copies you want - on the keypad and press . If you
want to change any of the settings follow steps 3 to 8.

3. Press to set the quality of copy. Press or to switch between the
options

HIGH QUAL

for best reproduction or

NORMAL

for standard.

4. Press . The display shows

ZOOM 100%

. Press or to select the

options:

140%, 70%, 50%

or

100%

.

5. Press . The display shows

CONTRAST

: Press or to select the

option you want.

6. Press . Press to select the resolution option you want.

7. Select the number of copies you want - .

8. Press to begin copying.

Pressing cancels copying at any time.

Copying

IMPORTANT

Do not insert into the document feeder:

Pages smaller than A5.
Newspaper pages (because of

printer’s ink).
Pages with staples or paperclips,

sticky tape or glue.
Creased or torn pages.
Wet paper or paper with wet

correction fluid.
Glossy or laminated paper.
Paper thicker than 110g/m

2

or

thinner than 70g/m

2

.

Deteriorating print quality?

If the print quality deteriorates, set your
BT PaperJet 35 to clean the print head and
nozzles and print a test page, see page 57.

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SMS stands for Short Messaging Service

IMPORTANT

You must subscribe to your Network
Provider’s Caller Display Service so that you
can use SMS text messaging. A quarterly fee
may be payable, please contact your
network provider for more details. When
you are using SMS text messaging you must
not withhold your telephone number or
the service will not allow you to connect.
BT have prefixed the Service Centre number
with ‘1470’, this will release your telephone
number only to the SMS Provider, even if
you normally have your number withheld.

You must have your network’s Caller Display
service activated on your line. To send an
SMS message, you must have the call number
of an SMS message provider entered in your
BT PaperJet 35. Some other network
provider lines may not be compatible with
this SMS service. If your BT PaperJet 35 is
connected to a switchboard, you may not be
able to use text message services.

You will not be able to receive text
messages until you have first sent a message.
The first sent message registers you with the
text service.

Voice text

Please note that the conversion can translate
common abbreviations and smileys etc.,
but to ensure maximum clarity of message
delivery, abbreviations etc. should be used
sparingly.

Some other network provider lines may not
be compatible with this SMS service.

SMS text messaging service

Welcome to the SMS Text Messaging service on your BT PaperJet 35.
The SMS Service is provided by BT.

Your BT PaperJet 35 can send and receive messages to and from any
mobile phone (from participating mobile networks) and compatible
landline telephones in the UK.

You may also send messages to landline phones that are NOT SMS
compatible. Messages to non-compatible lines will be connected to voice
text and delivered in spoken words to the telephone as a call.

The fixed line SMS is provided under BT’s terms and conditions for
telephone service. These can be found by visiting the BT.com website at:

http://www.bt.com/terms/tor.htm

Register for the SMS text messaging service

When you send your first SMS text message from your BT PaperJet 35
you will automatically be registered for the service.

On receipt of your first SMS through the service, the system will send
you a welcome SMS message back.

You may also register by sending the word REGISTER to 00000 upon
which you will receive a confirmation message.

Cost of the fixed line service

There is no subscription charge (other than the subscription to Caller
Display). Visit the BT.com website (www.bt.com) to find out how much it
costs to send a text message (depends on your call package).

Your BT PaperJet 35 lets you send and receive SMS text messages of up
to 160 characters using the alpha-numeric keypad.

SMS

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SMS Service centre numbers

Your BT PaperJet 35 is preset to send and receive text messages using
the BT service. If you want to use a different service you will need to
change the service centre numbers.

1. Press then or to scroll to

CONFIGURATION

.

2. Press to display

SERV. CENTRE NO.

3. Press to display

TX SERV. CENTRE 1470P1709400

.

You can delete this number using the button to enter a different one.

4. Press . Display shows

RX SERV. CENTRE 080058752

.

You can delete this number using the button to enter a different one.

5. Press .

6. Press to return to standby.

Sending texts

1. Press to display

SMS SEND

then to display

SMS TEXT

.

2. Use the keypad to write your text message.

3. When you have finished, press . Display shows

TYPE NUMBER

and

NUM/TOUCH/SPEED

.

4. Enter the number you want to send to and press .

5. Display shows

TERMINAL NO.:YES.

Unless you have been asked by your recipient to add a sub-address press

again to display

SEND: YES

. Press again to send the text.

If the person you are sending to has asked you to send to a specific
subaddress then use or to display

YES

and press start to display

RECIP. TERM.NO.: 9

. You can now change the default subaddress (9) to

the required number and press to display

SEND: YES

. Now press

to send.

SMS

Button Character

@ space 1 . / -

ab c å äæà ç 2Γ

defèÈé3∆Φ

gh i ì 4

jkl5Λ

mn o ñ öØò 6

pqr sß7ΠΣ

tuvüù8

wxy z9

space + & / 0€£¥$ ¿ß ¡ΘΞΨΩ

Character map

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7. During sending, your BT PaperJet 35 displays

TRANSMITTING

, then

TX COMPLETED

if successful or

TX ERROR

if unsuccessful.

8. After sending, the display gives you the option to save the text -

SAVE

SMS:

Press or to switch between

YES

or NO. Press to confirm.

Save texts

You can write a text and save it to send later.

1. Press then or to scroll to

WRITE SMS

.

2. Press and use the keypad to write your text message.

3. When you have finished, press . Display shows

SAVED

. Your text will

be saved in the SMS WRITTEN folder.

Receiving texts

Your BT PaperJet 35 can store up to 30 texts in the reception memory.

When you receive a text message, the icon on the display flashes and
shows

SMS RECEPTION

. The indicator light also flashes. You can also

set your BT PaperJet 35 to give an audible alert, see page 32.

Reading texts

When the icon appears on the display and the message LED is
flashing, you have received one or more text messages.

1. Press to display

SMS RECEIVED

. The number of texts is also displayed

(max. 30).

2. Press to display

DISPLAY LIST

.

3. Press . The display starts with the newest text first and shows the
reference number and the sender’s number.

SMS

Writing tips

Press to switch between upper and
lower case letters.

Press or to move the cursor to the
point you want or create a space.

Press to delete a character to the left of
the cursor.

The top left of the display shows you the
number of characters remaining, starting at
160 and counting down to 0.

If you save a copy of your text message it
will be stored in the SMS SENT folder so you
can send it to another recipient or change it.

If you press after writing a text or no
button is pressed for 2 minutes, your text is
automatically saved in the SMS WRITTEN
folder.

SENT SMS memory full

When the memory is full, the display shows
MEMORY FULL DELETE SENT SMS. You will
not be able to write any more texts. Delete
one or more messages from the memory,
page 32.

Power failure

If your BT PaperJet 35 is without power for
over one hour, all saved/stored text
messages will be lost. This will be listed in
the power failure report printed when the
power is restored.

WRITTEN SMS memory full

When the memory is full, the display shows
MEMORY FULL DELETE WRITTEN SMS.
You will not be able to write any more texts.
Delete one or more messages from the
memory, page 32.

If MEM ALMOST FULL DELETE REC. SMS
is displayed you have reached 28 messages
out of 30 max. It is advisable to read and
delete messages. See Delete texts page 33.

If MEM FULL. DELETE REC. SMS appears
the memory is full and you will not be able
to receive any more text messages until
you have deleted texts from the memory.

See Delete texts page 33.

Either

Press or once to scroll through the message and see all
the data.

Or

Press or to scroll through the list of texts.

Options while reading texts:

When you are reading a text you can scroll through a number of options:

Press to display options for the message.

Press or to scroll through the options:

DELETE

– press to delete the messages.

ANSWER

– press to answer a message.

EDIT

and

SEND

– press to edit and/or forward the message.

PRINT

– press to print information about the text.

TEL CALL

– press to make a telephone call to the sender.

To print all texts, see page 33.

4. Press to return to standby.

Set subaddress

If you have another telephone which can receive text messages
connected to the same line, you can set the subaddress on your
BT PaperJet 35 so that it can receive messages separately from the
other phone.

A subaddress is an additional number - which is added to your
telephone number when sending a text.

1. Press then or to scroll to

CONFIGURATION

.

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2. Press to display

SERV.CENTRE NO

.

3. Press or to display

TERMINAL NO

.

4. Press . The display shows

TERMINAL NO. (0-9) 9

.

5. Enter a one digit number - , different to the subaddress used by your
other phone (which probably use 9) so that your BT PaperJet 35 can
receive messages sent to it.

6. Press to confirm.

7. Press to return to standby.

8. When you change the subaddress of your BT PaperJet 35 you should
send a text to register the address with the BT text system.

Audible alert

Set your BT PaperJet 35 to give an audible alert whenever it receives at
text message. You can switch the audible alert on or off.

1. Press then or to scroll to

CONFIGURATION

.

2. Press to display

SERV.CENTRE NO

.

3. Press or to display

SMS RX ADVICE

.

4. Press to display

SMS RX ADVICE N

.

5. Press or to switch between options

N

= no, Y= yes.

6. Press to confirm the option displayed.

7. Press to return to standby.

Delete, edit, forward and print texts

You can view messages in the SENT, WRITTEN and RECEIVED folders
and then delete or edit and forward them.

1. Press then or to scroll to

SMS SENT XX

or

WRITTEN

or

RECEIVED

.

SMS

9 is the default subaddress used by the BT
text service. Any texts sent to you without
the subaddress specified will go to
subaddress 9.

Message folders

The Sent and Written Message folders can
each hold up to 5 texts.

The Received Message folder can hold up to
30 texts.

When they are full, you must delete texts
before sending new ones.

2. Press to display

DISPLAY LIST

.

3. Press The display shows the reference number, and the sender’s
number.

Either

Press or once to scroll through the message and see all the data.

Or

Press or to scroll through the list of texts.

Options while reading texts:

When you are reading a text you can scroll through a number of options:

Press to display options for the message.

Press or to scroll through the options:

DELETE

– press to delete the messages.

ANSWER

– press to answer a message.

SEND

– press to forward the message

EDIT

– press to change the message then send it

PRINT

– press to print the texts.

4. Press to return to standby.

Print a list of texts

1. Press then or to scroll to

SMS SENT XX

or

WRITTEN

or

RECEIVED

.

2. Press to display

DISPLAY LIST

.

3. Press or to scroll to

PRINT LIST

.

4. Press to print details of all messages in the folder selected.
After printing, your machine returns to standby.

SMS

If there are no messages in the folder you
select, the display shows MEMORY EMPTY.

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Print text configuration

You can print details of your BT PaperJet 35’s text settings.

1. Press then or to scroll to

CONFIGURATION

.

2. Press to display

SERV.CENTRE NO

.

3. Press or to display

PRINT CONFIG

.

4. Press . After printing, your machine returns to standby.

SMS

Your PaperJet 35 can be set to take messages if you cannot answer calls.

To use the Answering Machine, set the reception mode to TAD/FAX.

See also Reception Mode, page 20.

TAD/FAX reception mode.

When set to TAD/FAX mode, the fax machine automatically prepares to
receive a fax when a call comes in. If it is a fax call the fax will be received
automatically. If it is a voice, call, the answering machine automatically
takes over.

1. Press to scroll to

RECEPTION MODE

then press .

2. Press or to scroll between the options

MANUAL, PHONE/FAX, TAD/FAX

and

AUTOMATIC

.

3. Press to select the setting displayed or to cancel.

Outgoing messages

Outgoing messages (OGMs)

Your outgoing message is the announcement callers hear when your
answering machine takes their call. You can record two different OGMs:-

OGM 1 can be up to 20 seconds long and is the message normally
played to callers when your BT PaperJet 35 takes a call in the TAD/FAX
mode. An example would be:- “Hello, I am sorry we cannot take your call at

the moment. Please leave a message after the beep or press the Start button
on your fax machine if you want to send a fax. Thank you”.

OGM2 can be up to 10 seconds long and is used in TAD/FAX mode and
in PHONE/FAX mode – in TAD/FAX mode it is played when the answering
machine memory is full. An example might be “I”m sorry but the answer

machine is full. You can send a fax or call back later”.

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Using the answering machine

35

IMPORTANT

Before you can set the reception mode to
TAD/FAX, you must record an outgoing
message (OGM).

To record your OGM, see page 36.

If you want to call your machine from
another phone to play your messages, it
must be set to TAD/FAX reception mode.

See also Reception Mode, page 20.

Recording capacity

Your BT PaperJet 35 has a maximum
recording capacity of 14 minutes including
your outgoing messages.

In PHONE/FAX mode it is played to the caller, in the period before BT
PaperJet 35 beeps and displays

LIFT HANDSET

each time a call is

answered. An example might be “Please hold”.

To record your OGM(s)

When the machine is in standby:

1. Press repeatedly until the display shows

TAD SET-UP

.

2. Press .

3. Press repeatedly until the display shows the option you want

RECORD

OGM #1

or

RECORD OGM #2

Press . Display shows:

LIFT HANDSET

4. Pick up the handset. Display shows

TO RECORD

.

5. Press to begin recording. Display counts down your recording time.

6. Replace handset to end recording, your message is replayed.

If you run out of time, your BT PaperJet 35 automatically stops recording
and will play back the OGM.

7. Press to return to standby.

Listen to your OGM(s)

When the machine is in standby:

1. Press repeatedly until the display shows

TAD SET-UP

.

2. Press .

3. Press repeatedly until the display shows either

PLAY OGM #1

or

PLAY OGM #2

4. Press . Your message is played back over the loudspeaker. (To hear your
message privately, pick up the handset.) Display shows:

PLAYING

. After

playback you can record a new OGM which will replace the existing OGM.

5. Press to return to standby.

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To set Announce Only

You can set your answering machine to Announce Only where callers
will hear your OGM #1 but your machine will not record their messages.
This enables you to leave an information announcement. You will still be
able to receive faxes.

When the machine is in standby, press repeatedly until the display
shows

TAD SET-UP

.

1. Press .

2. Press repeatedly until the display shows

ANNOUNCE ONLY

.

3. Press . The display shows

ANNOUNCE ONLY:OFF

.

4. Press or to display

ON

.

5. Press to confirm, your OGM 1 is replayed.
The display now shows

LIFT HANDSET

.

You can now record a new OGM 1 if required.

6. Lift the handset.

7. Press to begin recording. Replace handset to end recording.

8. Press to return to standby.

Volume

During playback of incoming messages and memos you can adjust the
speaker volume.

1. During playback, press repeatedly. The bottom right corner of the
display shows the volume level.

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Record a memo

You can record a memo message for other users. Memos are stored and
played in the same way as recorded messages.

1. Press . The display shows

LIFT HANDSET

.

2. Lift the handset. The display shows

REC.MEMO MSG?

3. Press to begin recording. The display counts down the available
recording time from 30 or 60 seconds.

4. Replace the handset to end recording.

Message duration

Incoming messages and memos can be set to a maximim of 30 or 60
seconds. The default setting is 30 seconds.

1. Press until the display shows

TAD SET-UP

.

2. Press then repeatedly to display

ICM REC.TIME

.

3. Press . The display shows the current setting.

4. Press or to switch between

30 SECS

and

60 SECS

.

5. Press to confirm.

6. Press to return to standby.

Message alerts

flashes = new messages.

on = old messages.

The display shows the total number of messages e.g. 03

TAD/FAX 03

10.02.05 10:32

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Private reception

When your answering machine receives a message, it is played over
the loudspeaker. To keep messages confidential, you can set your
BT PaperJet 35 to receive them silently. This will switch the speaker
off during reception only and not affect normal playback.

1. Press repeatedly until the display shows

TAD SET-UP

.

2. Press . The display shows

ICM ON SPEAKER

.

3. Press then or to switch between

ICM SPEAKER: ON

or

OFF

.

4. Press to confirm the option displayed.

5. Press to return to standby.

Playing messages

Play, repeat, skip and delete

1. Press to hear messages through the speaker.

Or

To hear messages privately through the handset, press and lift the
handset.

The display shows the message you are playing and the total number of
messages.

e.g. playing message 1 of 3 =

PLAY MSG 01 03

During playback, press:

– pause playback, press again to resume playback

– press once to delete the current message. The next message is

played.

– to play the previous message

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If you do not want to delete any messages,
press .

Messages cannot be deleted until they have
been played.

– play the next message

– stops playback and returns the machine to standby. All messages

are saved.

Press to delete the message you are listening to.

Delete all played messages

You can delete all played messages.

For instance if you have played 3 out of 6 new messages you can stop
playback and delete only the 3 messages played.

1. When in standby press . The display shows

DELETE OLD MSG

?

Press to delete the old messages or to cancel.

The display shows the number of messages remaining.

Message forwarding

Set your BT PaperJet 35 to call another phone, such as your mobile, to
let you listen to any new messages.

As well as setting the phone number to be called, you can also set the
time and whether the call is to be once only or once every day.

You must first record a Forwarding message. A typical message might be
“You have new message”.

1. Press repeatedly until the display shows

TAD SET-UP

.

2. Press then repeatedly until the display shows

FORWARD MESSAGES

.

3. Press . The display shows

FORWARDING OFF

.

4. Press or to select between

FORWARDING OFF, FORWARD ONE TIME

, or

FORWARD DAILY

.

5. Press to confirm. Unless selecting

OFF

, the display shows

TYPE TIME

HH:MM

.

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6. Enter the time you want the messages to be transferred, e.g.
for 11:45.

7. Press . The display shows

TYPE TEL.NUMBER

.

8. Enter the phone number you want to be called. Include the full dialling
code.

9. Press to confirm. The display shows

REC.FORW.ANNOUNC

.

You can now record a Forwarding Message, e.g. “Here are your
messages”. This will be played when your BT PaperJet 35 calls the
number you have set.

If you have already recorded a Forwarding message the new message
will overwrite the old one.

10. Press . The display shows

LIFT HANDSET

.

11. Lift the handset and the display shows

<I > TO RECORD

.

12. Press to begin recording. Speak your message into the handset.
The display counts down the time available.

13. Hang up the handset to end recording, the message is replayed.
Press Stop to return to standby.

Receiving a Message Forwarding call

1. When you receive a Message Forwarding call, you will hear the call

forwarding message.

2. Enter your 4-digit remote access code (default setting 1234).

You can use the buttons on your phone’s keypad to operate your
answering machine as shown on page 44.

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If the power fails or your BT PaperJet 35
is disconnected from the mains, the Call
Transfer setting will be cancelled.

Record a new Forwarding message

1. Press until the display shows

TAD SET-UP

.

2. Press then repeatedly to display

REC. FORW. ANNOUNC

.

3. Press . The display shows

LIFT HANDSET

.

4. Lift the handset and the display shows

<I > TO RECORD

.

5. Press to begin recording. Speak your message into the handset.
The display counts down the time available.

6. Hang up the handset to end recording, the message is replayed.
Press to return to standby.

Security code

Use your security code to prevent unauthorised users from playing
messages or changing your answering machine settings. The default
code is 1234. You can change this.

Change code

1. Press repeatedly until the display shows

TAD SET-UP

.

2. Press then repeatedly until the display shows

ACCESS CODE

.

3. Press . The display shows

TYPE CODE (0-9) 1234

.

4. Enter the new 4-digit code you want. If you make a mistake, press
to delete the digits.

5. Press . Display shows

PLAY UNLOCK

.

6. Press to return to standby.

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The security code is also your answering
machine’s remote access code which is used
to access your messages from another
phone. See page 43.

Set security code protection

To stop others from playing messages received on your BT PaperJet 35
answering machine.

1. Press repeatedly until the display shows

TAD SET-UP

.

2. Press then repeatedly until the display shows

ACCESS CODE

.

3. Press .

4. Press again. Display shows

PLAY UNLOCK

.

5. Press or to switch to

PLAY LOCK

.

6. Press . You will now need to enter the security code to play your
messages. Display shows

SET-UP UNLOCK

.

7. Press or to switch to

SET-UP LOCK

. You will now need to enter the

security code to change the settings on your answering machine.

8. Press to return to standby.

Remove security code protection

1. Follow the steps above but select

UNLOCK

instead of

LOCK

.

Remote access

You can call your BT PaperJet 35 from any touchtone phone or mobile
phone to listen to your messages and operate the answering machine.
This is called remote access.

Remote access code

When you call your answering machine, you have to enter a 4-digit code
in order to access your messages. The default code is 1234. You can
change this.

1. Press repeatedly until the display shows

TAD SET-UP

.

2. Press then repeatedly until the display shows

ACCESS CODE

.

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The Remote Access code is also the
your Answering Machine’s security code.
This code can be used to prevent
unauthorised users accessing you messages
or changing your answering machine
settings. See page 45.

3. Press . The display shows

TYPE CODE (0-9) 1234

.

4. Enter the new 4-digit code you want. If you make a mistake, press
to delete the digits.

5. Press . Display shows

PLAY UNLOCK

.

6. Press to return to standby.

Toll saver

Providing you have set your BT PaperJet 35 to TAD/FAX mode, when
you call your it from another phone your answering machine will answer
after 2 rings if you have new messages. If you hear a third ring, you do
not have new messages. Now you can hang up before you are
connected, saving you the cost of a call.

1. Press repeatedly until the display shows

TAD SET-UP

.

2. Press then repeatedly until the display shows

TOLL SAVER

.

3. Press then or to switch between the options

OFF

or ON.

4. Press to return to standby.

Operating your answering machine

1. Dial your phone number. After your Answer and Record outgoing
message, enter your Remote Access Code (default setting 1234) on your
phone’s keypad.

2. Now use the buttons on the keypad to operate your answering machine.

to play new messages

to play all messages

to play previous message

to skip forward to the next message

to delete all played messages.

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To set the number of rings for other
reception modes, see Additional settings,
‘Number of rings before answer’, page 49.

IMPORTANT

For Remote Access to work, your
BT PaperJet 35 must be set to FAX/TAD
reception mode. See page 35.

3. You can also change the settings

to switch from TAD/FAX to AUTOMATIC reception mode.

to set TAD/FAX reception mode.

to start recording a new OGM1

to end your OGM1 recording

to cancel any message transfer setting

to set Answer Only mode.

To print out your answer machine settings

You can print out details of the set up of the answer machine. It will also
show the original settings.

1. Press repeatedly until the display shows

TAD SET-UP

.

2. Press then repeatedly until the display shows

PRINT TAD SET-UP

.

3. Press . The display shows

PRINT OUT:<I >

.

4. Press to print or to return to standby.

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If entering a 2 digit instruction, wait for the
confirmation beep after the first digit before
pressing the second.

To cancel any of the remote access
instructions, press 0

Change date and time

You can adjust the date and time manually.

1. Press until the display shows

FAX SET-UP

then press .

2. Display shows

DATE AND TIME

.

3. Press to display

FORMAT: DD/MM/YY

. To select a different format press

or to scroll through the options.

4. Press . Display shows

24H

. To switch to the 12 hour format,

press or .

5. Press . Display shows

DD/MM/YY HH:MM

.

25.03.04 1:23

6. Use the keypad to enter the correct date and time, e.g.

for 11 January 05, 9.30am. As each digit is entered, the cursor
moves to the next space. You can use the or buttons to move the
cursor to make corrections.

If you have selected 12 hour format an

a

or pwill appear between the
date and time to indicate morning or afternoon. If you want to change
the

a

or pplace the cursor under it and press the button to change it.

Position of your fax header.

Your BT PaperJet 35 is designed to send the fax header inside the text
area of a document received by other machines. If the information at the
top of a document received by another fax (i.e. your name, fax number,
date and time), is:
– not printed fully at the top of the page

or

– too low down the page
you can adjust the position on your BT PaperJet 35.

1. Press until the display shows

FAX SET-UP

then press .

2. Press repeatedly until the display shows

VARIOUS SETTINGS

.

Additional settings

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3. Press repeatedly until the display shows

HEADER INSIDE

. If required,

press or to display

HEADER OUTSIDE

.

4. Press to confirm the option displayed.

Set language & country

You can choose which language your machine uses for the display and
set the country you are in.

1. Press then .

2. Press or to scroll through the language options. Press to select
the language displayed.

3. Display shows

CHOOSE COUNTRY

. Press .

4. Press or to scroll through the country options. Press to select
the country displayed.

5. Press to return to standby.

Additional settings

Country Language to be selected

UK ENGLISH
France FRANCAIS
Germany DEUTSCH
Italy ITALIANO
Portugal PORTUGUES
Spain ESPANOL
Sweden SVENSKA
Denmark DANSK
Holland NEDERLANDS

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Adjust print area of received documents

1. Press repeatedly until the display shows

FAX SET-UP

then press .

2. Press repeatedly until the display shows

PRINTER PARAMET

. Press

repeatedly until the display shows

REDUCTION: 94%

.

3. Press or to scroll through the other options

80%, 76%, 70%

and

OFF

.

4. Press to confirm the option displayed.

5. Press to return to standby.

Received fax size

To make sure that received documents which are longer than A4 size are
printed, you can set your machine to print the extra text on another sheet.

1. Press repeatedly until the display shows

FAX SET-UP

then press .

2. Press repeatedly until the display shows

PRINTER PARAMET

. Press

repeatedly until the display shows

SURPLUS:AUTO

.

3. Press or to scroll through the options:

SURPLUS:ON

– your machine will always print surplus text on another sheet.

SURPLUS:OFF

– surplus text will not be printed.

SURPLUS AUTO

– surplus text will be printed on another sheet providing

the surplus exceeds 12mm.

4. Press to confirm the option displayed.

5. Press to return to standby.

Additional settings

Silent reception

If your machine is set to AUTOMATIC or PHONE/FAX reception
modes (page 39) you can set it to receive documents without the ringer
sounding.

In AUTOMATIC mode, your machine will never ring when an incoming
call is received.

In PHONE/FAX mode, the ringer does not sound but if you receive a
voice call, you will hear the voice call alert.

1. Press repeatedly to display

INSTALLATION

then press .

2. Press to display

ENHANCED FEATUR

. Press until display shows

SILENT RX: NEVER

.

3. Press or to scroll through the options:

SILENT RX: NEVER

– the ringer is always on.

SILENT RX: ALWAYS

– the ringer is switched off.

SILENT RX: DAILY

– the ringer is off for the next 24 hours.

4. Press to confirm the option displayed.

5. Press to return to standby.

Number of rings before answer

If your machine is set to AUTOMATIC or PHONE/FAX reception mode,
it will answer calls after 4 rings. You can change this to 1-8 rings.

1. Press repeatedly until the display shows

INSTALLATION

.

2. Press repeatedly until the display shows

RING COUNT:04

.

3. Press or to scroll through the options:

01-08

.

4. Press to confirm the option displayed.

5. Press to return to standby.

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Ringer volume

There are 3 levels and Off.

1. Press repeatedly until the display shows

FAX SET-UP

then press .

2. Press to display

VARIOUS SETTINGS

.

3. Press repeatedly until the display shows

RING VOLUME: HIGH

.

4. Press or to scroll through the options:

RING VOLUME: MED, RING

VOLUME: LOW

and

RING VOLUME: OFF

.

5. Press to confirm the option displayed.

6. Press to return to standby.

Distinctive ring

If your network offers the possibility of having two or more numbers on
the same telephone line, each number will have a different ring pattern.
When you use the distinctive ring feature for the first time, your
BT PaperJet 35 will “learn” one of the patterns and will then react
differently to calls with that ring pattern.

When distinctive ringing is set to On, you can set your machine to
PHONE/FAX reception mode only. When you receive a call with the ring
pattern that your BT PaperJet 35 has learnt, it will always answer in fax
receive mode. If you receive calls with other ring patterns, your machine
will not auto answer in PHONE/FAX mode but ring normally.

1. Press repeatedly until the display shows

INSTALLATION

then

press .

2. Press repeatedly until the display shows

ENHANCED FEATUR

.

3. Press repeatedly until the display shows

DISTINC. RING:OFF

.

4. Press or to scroll to

CHANGE PATTERN

.

5. Press . The display shows

AUTODETECT.RING

.

6. Ring your BT PaperJet 35 on the new number. When the display shows

RING DETECTED

. Press to return to standby.

Additional settings

If connected to a switchboard, see page 72.

Voice call alert

If your BT PaperJet 35 is set to PHONE/FAX reception, it will
automatically alert you to voice calls with a 20 second tone. You can
change the duration of the tone, from 15 to 40 seconds.

1. Press repeatedly until the display shows

INSTALLATION

.

2. Press repeatedly until the display shows

FAX/TEL TIMER:20

.

3. Press or to scroll through the options:

15, 20, 30

or 40.

4. Press to confirm the option displayed.

5. Press to return to standby.

Remote start code

If you answer a call on an extension phone, before BT PaperJet 35 has
automatically answered, and then find it is a fax call, you can transfer the
call to the BT PaperJet 35 by pressing on the keypad of your phone.

You can change the 5 to another number 0-9 or ✱ if required. You can
also switch remote start off.

1. Press repeatedly until the display shows

INSTALLATION

then

press to display

TEL. LINE SET-UP

.

2. Press again. The display shows

PUBL.LINE(PSTN

).

3. Press repeatedly until the display shows

REMOTE START:ON

.

4. To switch the code off, press or to scroll to

OFF

and press to

confirm.

Or

To change the code press . The display shows

TYPE CODE

above the

current code.

5. Enter the new code - or .

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6. Press to confirm the option displayed.

7. Press to return to standby.

Resending of documents in memory

If a document stored in memory fails to be sent (for example, the
number was engaged), your BT PaperJet 35 will automatically retry up to
3 times at 2 minute intervals. If after all retries the fax has not been sent,
the document will normally be deleted from memory. You have the
option of retaining failed faxes in memory to enable you to try sending
them again without re-scanning. To do this you must enable the
document re-transmission feature.

1. Press repeatedly until the display shows

FAX SET-UP

then press .

2. Press to display

VARIOUS SETTINGS

.

3. Press repeatedly until the display shows

RETRANS DOC:OFF

.

4. Press or to switch between

OFF

and ON.

5. Press to confirm the option displayed.

6. Press to return to standby.

Dial and fax tones on/off

Your BT PaperJet 35 lets you hear the dial tones as well as the fax
tones when connecting to another fax machine. You can turn the sound
On or Off.

1. Press repeatedly until the display shows

INSTALLATION

then

press to scroll to

LINE MONITOR:OFF

.

2. Press or to switch between

OFF

and ON.

3. Press to confirm the option displayed.

4. Press to return to standby.

Additional settings

Dial and fax tones volume

You can adjust the volume for the line tones you hear when dialling and
connecting to another fax machine.

1. Press you hear the dial tone.

2. Press to adjust the volume which is displayed on the screen.

Beeps on/off

Your BT PaperJet 35 gives beeps to alert you to faults, errors etc. You can
switch these beeps to High, Med, Low or Off.

1. Press repeatedly until the display shows

FAX SET-UP

then press .

2. Press to display

VARIOUS SETTINGS

.

3. Press repeatedly until the display shows

BUZZER VOL:LOW

.

4. Press or to switch between

HIGH, MED, LOW

and

OFF

.

5. Press to confirm the option displayed.

6. Press to return to standby.

Transmission speed

Your BT PaperJet 35 is set to send faxes at 9600bps (9.6). If you
consistently fail to send faxes to a particular number it may help to
reduce the transmission speed to 4800bps (4.8).

1. Press repeatedly until the display shows

FAX SET-UP

then press .

2. Press to display

VARIOUS SETTINGS

.

3. Press repeatedly until the display shows

TX SPEED 9.6

.

4. Press or to switch between

4.8

and

9.6

.

5. Press to confirm the option displayed.

6. Press to return to standby.

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Error Correction Mode (ECM)

ECM is a standard system for correcting errors caused by interference on
the line. It works when your machine and the sending or receiving machine
both have ECM switched on. When this is the case

E

is displayed during

transmission.

The default setting for ECM on your BT PaperJet 35 is On. You can
switch the setting On or Off.

1. Press repeatedly until the display shows

FAX SET-UP

then press .

2. Press to display

VARIOUS SETTINGS

.

3. Press repeatedly until the display shows

ECM:ON

.

4. Press or to switch between

ON

and

OFF

.

5. Press to confirm the option displayed.

6. Press to return to standby.

Additional settings

Install a new print cartridge

Print cartridge type

When replacing a print cartridge you will need type M2201, available
from 0870 240 7285.

Replace print cartridge

1. Remove the handset from its cradle.

2. Open the front cover.

3. Pull the print cartridge lever forward then lift the cartridge out.

4. Take the new print cartridge from its packaging and peel the film
covering the nozzles.

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5. Avoid touching the electrical contacts and nozzles.

6. Insert the new print cartridge with the electrical contacts facing towards
the front of the machine.

7. Push the print head forward until it clicks into place.

8. Close the cover and replace the handset.

9. When you have installed a new cartridge to replace one that has run out
of ink, your BT PaperJet 35 will automatically recognise a new cartridge
and the display shows

NEW PRINT HEAD? 1 = YES, 0=NO. Press 1

.

A test page will be printed. Examine the test page. Check that the
numbered scale is not broken at any point and that there are no
horizontal white lines within the black areas.

If everything seems OK, press . If there is a problem, press to
repeat the process.

Install a new print cartridge

Clean print cartridge head and test the nozzles

If the print quality deteriorates, set your BT PaperJet 35 to clean the
print head and nozzles and print a test page.

1. Press repeatedly until the display shows

HEAD MAINTENANCE

.

Press .

2. Display shows

NEW HEAD:ON

. Press or to switch to

NEW HEAD:OFF

.

Press .

3. Display shows

CLEANING:ON

. Press .

Your BT PaperJet 35 cleans the print head and the test page will be
printed.

Examine the test page. Check that the numbered scale is not broken at
any point and that there are no horizontal white lines within the black areas.

If you are not satisfied with the test page, repeat the process.

Press to cancel the test procedure at any time.

Clean print cartridge’s electrical contacts

1. Remove the handset from its cradle.

2. Open the front cover and wait for cartridge to stop moving.

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3. Disconnect your BT PaperJet 35 from the mains power.

4. Pull the print cartridge lever forward then lift the cartridge out.

5. Clean the electrical contacts inside the cartridge compartment using
a slightly damp cloth.

DO NOT TOUCH THE NOZZLES.

6. Now clean the electrical contacts on the cartridge with a slightly
damp cloth.

Install a new print cartridge

7. Replace the print cartridge and push until it clicks into place.

8. Close cover and replace the handset. Reconnect the mains power.
You will need to reset the date and time.

Install a new print cartridge

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Help

If the power fails

One-touch and speed dial directories are saved.

Documents stored in the memory as well as the date and time are not saved.

Printing stops before the job is finished

Check that the paper is not jammed.

Check that the front cover is fully closed.

Have you run out of paper? If receiving a fax, your machine can store up to 19 pages in its memory for printing later.

Cannot send a fax

There may be interference on the line.

Try sending the fax at a slower speed, see page 53.

There may have been an error or a problem with the receiving machine. Check the display for an error message.
See Error Messages, page 54.

Reception in memory

If you place a document to be faxed or copied in the automatic feeder while receiving a document, printing of the
received document stops and it will be stored in the memory for printing later. During reception the display shows

RX IN MEMORY

.

Remove the document from the feeder to print the fax in memory.

Machine does not come on

Check that you have plugged it into the mains and that the power is switched on.

Document does not load

Check that it is an acceptable size and type of paper, see page 17.

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Machine will not send a document

Check that the document is not jammed.

The line may be busy. Wait until it is free and try sending again.

Machine will not receive a document

Check the reception mode. If it is set for manual reception you must lift the handset and press to begin
reception, see page 20.

Cannot copy a document

Check that the document is not jammed.

Remember when copying, you can only feed one sheet of paper at a time into the automatic feeder,
see page 27.

You may be using an unsuitable kind of paper, see page 17.

Blank sheets are printed when copying

You may be copying the blank side of the page. Feed in pages with the side to be copied facing away from you.

Error code is listed in a report

If there has been a specific problem sending or receiving a fax you may see an error code listed in the transmission
or activity report. To check what has caused the problem, see Error Codes below, page 62.

Cannot fix a recurring problem

Try unplugging your machine from the mains power, wait at least 10 seconds, then switch the power back on again.

If the fault continues, call the Helpline 0870 240 8026.

Help

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Code Problem Solution

OK

None Fax successful

(OK)

Poor print quality. Check with sender about quality of original.

02

Could not connect to line. Check that your machine is plugged into the telephone

network. Check the handset is on the hook.

03

No answer from other machine or person. Check the number dialled is correct.

04

Error has occurred when re-sending a fax. Resend from the page indicated.
nn = the number of the page on which the
error occurred.

05

Resend pages nn – nn. (nn = the number Resend from the page indicated.
of the page on which the error occurred.

07

Document too long. Split the document to be sent into small sets of pages.

08

Scanner cannot read the document. Remove the document from the automatic feed and

reinsert it when it tries to connect.

09

STOP pressed.

10

Problem during reception. Ask your sender to send the document again.

11

Printing error during reception. Correct the printing fault (e.g. out of ink) and wait for the
Document stored in memory but the document in the memory to be printed. Contact sender
memory was filled before completion. for the rest of the document.

13

Problem with polling. Call the sender and check their machine has been set up

correctly for polling.

16

Power failure on page nn. The power failed when sending or receiving a fax.

Resume transmission from the page indicated.

OCC

Line busy. Try again later.

Help

Error Codes

Signals and On screen messages

Your BT PaperJet 35 provides audible alerts or messages on the display to inform you of the status of the machine
and for error messages. In some cases the error indicator light will also flash.

Audible alerts

Short tone – you have pressed the incorrect button when using the menu.

Long tone – fax has not been sent or received correctly.

Continuous tone – you must hang up the line.

Note: To turn off the ERROR LIGHT, press .

Help

Display error messages

AUTOREDIAL NNN

Line busy, getting ready to redial the number.

CHECK DOCUMENT, PRESS (STOP)

Document not feeding in correctly. Take out and replace the document in the
automatic feeder and press to restore normal operation.

CHECK PAPER, PRESS (STOP)

Out of paper. Add more and press .
Paper not being fed in correctly. Replace the paper in the feeder then press

to restore normal operation.

CHECK PRINT HEAD

Print cartridge not detected or installed incorrectly. Install or re-install the
print cartridge.
Print nozzles need cleaning. See Clean print cartridge, page 57.

COPY INTERRUPTED

has been pressed during copying.

An error occurred during copying and it could not be printed.

COVER OPEN

Close the front cover.

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Help

DOC IN MEMORY

The document received is saved in the memory because an error occurred
during reception – e.g. paper jam, ink out etc) - preventing it from being
printed. Check and correct the problem.

MEMORY FULL

One or more documents in the memory have filled the available capacity.
Check to see if there is fault with printing (e.g. paper out, paper jam etc)
and correct it.

NOT PROGRAMMED

You selected a one-touch or speed dial code that has not been set.

OUT OF INK

Insert a new cartridge, see page 55.

PAPER ERROR. PRESS (STOP)

Paper jam during copying or receiving. Press . If the sheet is not
ejected automatically, remove it. See Paper Jams, page 65.

POLL. RETRY NNN

Polling reception connection not established. Your BT PaperJet is getting
ready to redial.

REMOVE DOCUMENT, PRESS (STOP)

Paper jam during copying or sending. Press . If the sheet is not
ejected automatically, remove it. See Paper Jams, page 65.
Scanning cancelled because was pressed.

RX ERROR

Document not received correctly. Press to switch the error indicator
light off and acknowledge the message.

RX IN MEMORY

Received rest of fax into memory because an error occurred during sending,
preventing it from being printed. The type of fault is displayed on the
bottom line.

SYSTEM ERROR NN

A fatal error has occurred. Turn your machine off, wait for a few seconds,
then turn it back on again. If the problem continues, call the BT PaperJet
Helpline on 0870 240 8026.

TX ERROR

Document not sent correctly. Press to switch off the error indicator
light and acknowledge the message. Send the fax again.

Paper jams

If sheets of plain paper get jammed, the display shows

PAPER ERROR PRESS

.

1. Press . If the jammed sheet does not eject automatically, carefully pull it out manually.

2. If the sheet is jammed inside the machine:

Turn off the mains power and take the handset off the cradle and open the front cover.

Move the print cartridge to the left hand side of the fax machine.

Release the paper feed roller by pulling the green lever forward as shown.

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Remove the roller.

Remove the jammed paper.

Replace the roller by inserting one end into the locating hole on the left-hand side of the machine. Then with the
lever pointing forward press the right hand end down into the slot on the right.

Push the lever back into the upright position so that the roller cog wheel is engaged.

Close the cover and replace the handset. Reconnect the power and reset the date and time.

Help

Cleaning the scanner

Dust on the glass surface of the scanner may cause problems when scanning documents. To check if the scanner
is clean, make a copy of a blank piece of paper. If vertical lines appear on the copy, clean the scanner. If vertical
lines still appear, call the BT PaperJet Helpline 0870 240 8026.

1. Disconnect your BT PaperJet 35 from the mains power and remove the handset from its cradle.

2. Turn off the mains power and open the front cover.

3. Move the print cartridge to the left hand side of the fax machine.

4. Release the paper feed roller by pulling the green lever forward as shown.

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5. Remove the roller.

6. Clean the glass surface of the scanner with a soft, lint-free cloth.

DO NOT POUR OR SPRAY CLEANING FLUID DIRECTLY ONTO THE GLASS SURFACE.

7. Replace the roller by inserting one end into the locating hole on the left-hand side of the machine. Then with the
lever pointing forward press the right hand end down into the slot on the right.

8. Push the lever back into the upright position so that the roller cog wheel is engaged.

9. Close the cover and replace the handset. Reconnect the power and reset the date and time.

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General information

Safety

General

Your BT PaperJet 35 should be placed on a level and stable surface at least 10cm away from other electrical
equipment.

Do not place it in direct sunlight or near a radiator, heater or air conditioning unit. Do not allow it to become
dusty or come into contact with water or chemicals.

Make sure air can circulate freely around your BT PaperJet 35. Do not cover or use in very enclosed spaces.
Do not place your machine on soft surfaces such as beds, duvets, cushions, sofas or carpets as there is a risk
of overheating.

Do not touch telephone wires or mains cables where the insulation is missing or damaged unless they have been
disconnected.

Do not attempt any repairs. This could expose you to high voltages or other risks. Contact the helpline for all
repairs.

Do not expose to rain or any other form of moisture. There is a risk of electric shock or fire. If any liquid is
accidentally spilled into your machine, immediately remove the mains power plug and have the BT PaperJet 35
inspected professionally.

Do not submerge any part of the product in water and do not use in damp conditions, such as bathrooms.

There is a slight chance that your BT PaperJet 35 could be damaged by an electrical storm. We recommend that
you unplug the power and telephone line cord for the duration of the storm.

Do not expose to fire, explosive or other hazardous conditions.

Cleaning

Unplug your BT PaperJet 35 from the mains and telephone line before cleaning. Do not use liquid or aerosol
cleaning agents such as sprays or polishes as these will damage the product.

Cleaning the exterior

Simply clean the casing with a damp (not wet) cloth or anti-static wipe. Never use a dry cloth as this may cause
a static shock.

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Environmental

Do not expose to direct sunlight.

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing
the free flow of air over its surfaces.

Do not submerge any part of your product in water and do not use it in damp conditions, such as bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your machine could be damaged by an electrical storm. We recommend that you
unplug the power a telephone line cord for the duration of the storm.

Guarantee

FOR ASSISTANCE CALL THE HELPLINE ON 0870 240 8026 quoting the model and serial number.

1. In the event that the Helpline is unable to resolve a problem over the phone, the following will apply:

I. The Helpline will require the customer to provide details of where the BT PaperJet 35 was purchased, date of

purchase and method of payment.

II. If the fax was purchased within 28 days a brand new replacement BT PaperJet 35 will be despatched by courier

to the customer.

III. If the product was purchased more than 28 days ago and within the guarantee period, a ‘loan’ BT PaperJet 35

will be despatched by courier to the customer.

2. If 1 (III) applies, the original fax will be repaired free of charge subject to the conditions in clause 5. BT’s normal
repair times for most faults is 14 days. If the fax is beyond economical repair we will replace it with a brand new
BT PaperJet 35. On completion of repair the customer will be contacted and give the option of the return of the
original repaired fax and free collection of the loan fax or at the customer’s choice, retention of the loan fax.

3. A new or loan fax will be delivered by courier. If a Helpline call is received by 4pm we can arrange an overnight
courier, but will agree a delivery time with the customer. On delivery of the new loan or repaired fax as
appropriate, the customer must promptly replace it in the box with the faulty fax or loan fax to enable the courier
to return the fax to BT.

4. If the customer decides to retain the loan fax, the balance of the original guarantee will transfer to this fax.

General information

5. This guarantee does not cover the fair wear and tear or accidental damage or damage caused by improper
installation. The guarantee will not apply if upon inspection it is established that unauthorised repairs or
modifications have been made to the fax. In such circumstances the customer will be sent a condition report with
a choice of either (a) paying the cost of repair of the faulty fax or (b) the carriage charges incurred in having the
original fax returned un-repaired and the loan fax collected.

6. The liability of BT under the terms of the guarantee is limited to the exchange of the fax or the repair and return
of the original fax.

7. Excluded from this guarantee are accessories, consumables (e.g. ink cartridges).

8. This guarantee applies to the original customer only and is not transferable.

9. This guarantee does not affect the customer’s statutory rights

General information

For your records

Date of purchase:

Place of purchase:

Serial number:

For guarantee purposes proof of purchase is
required so please keep your receipt.

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How many fax machines/telephones can you have?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number
of items which may be connected to any one telephone line. Your BT PaperJet 35 has a REN of 1. A total REN of 4
is allowed. If the total REN of 4 is exceeded, the telephone may not ring.

With different fax/telephone types there is no guarantee of ringing, even when the REN is less than 4.

Switchboard compatibility

This product is intended for use within the UK for connection to the public telephone network and compatible
switchboards which support tone dialling and timed break recall. If in doubt please consult your service provider.

To set the switchboard dialling mode and access code

You must set your BT PaperJet 35 for connection to a switchboard.

1. Press repeatedly until the display shows

INSTALLATION

then press .

2. Display shows

TEL. LINE SET-UP

. Press .

3. Press or to switch between

PUBL.LINE (PSTN)

and

PRIV.LINE(PBX

). Press . For use with a switchboard

select

PRIV.LINE(PBX)

.

4. Set Tone or Pulse dial mode for your switchboard. Press or to display

TONE

or

PULSE

. Press .

5. Press or to switch between

EXT. LINE PREFIX

or

EXT. LINE FLASH

. If your access code to get an outside line is
Recall, choose FLASH. If your access code is a digit(s), choose PREFIX. Press to confirm. If you choose PREFIX,
you are asked for the code. Enter the code using the keypad and press .

6. Set dial mode for the network (in the UK the network dial mode must be set to Tone). Press . Press or to
switch between

PSTN DIAL:TONE

and

PSTN DIAL:PULSE

.

7. Press to confirm.

8. Press to return to standby.

Important: If you set the output mode to Flash, you simply need to press the button on your BT PaperJet 35

to get an outside line. You can then dial the number you want as normal. When you are using an
outside line the display shows E for external call.

Technical information

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If you have problems connecting to a switchboard, contact the BT PaperJet Helpline on 0870 240 8026.

R&TTE

This product is intended to be connected to analogue networks and private switching systems in the
United Kingdom.

This product complies with the essential requirements of the Radio Equipment and Telecommunications
Terminal Equipment Directive 1999/5/EC.

A copy of the certificate can be obtained from the Helpline 0870 240 8026.

Technical information

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Technical information

BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672

Offices worldwide

The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of
contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2005.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
BT PaperJet 35 UG (02/05) Issue 2 Edition 2.1
Designed and produced by The Art & Design Partnership Ltd.
Printed in Thailand.
255993V

Visit us at www.bt.com