BT 5310 User Manual

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
User Guide
BT DIVERSE 5310
This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.
FOR SMS
TEXT MESSAGING YOU MUST SUBSCRIBE
TO A CALLER DISPLAY SERVICE
AND YOU MUST NOT WITHHOLD
YOUR TELEPHONE NUMBER.
A QUARTERLY FEE IS PAYABLE.
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
Please open this page for an ‘At a glance’ guide to your BT Diverse 5310.
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BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
At a glance
1
Microphone
Hash/Keyguard
Hold down to switch the keypad guard on and off.
Extra Directory
Used to store an additional 10 names and numbers.
Keypad
Red phone
Press to end a call, return the display to idle or turn the power on and off.
Display
Displays the status of your handset.
Handsfree
Use to answer calls or make a call in handsfree mode.
Green phone
For making and answering calls.
Recall
Press for use with switchboards and certain Network Ser vices or press and hold to enter a pause.
Calls list
Lets you access your lists – calls and SMS.
Right hand side
Takes you into the redial list.
Left hand side
Allows you to make an internal call.
Right hand side
Takes you into the menu options.
Left hand side
Lets you set the alarm clock.
Star/bell
Switches the handset ringer on and off.
One button
As well as being the number one button hold down to access your Voice Mail service.
Directory
Used to store numbers and names in the directory.
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
2
Base
Base underside
Contact points
Page/Registration button
Use to register handsets and to page a handset.
Power socketTelephone line cord socket
BT Diverse 5310
BT Diverse Helpline – 08457 908 070
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
In this guide
At a glance 1 Main menu structure 4
Messages 5
Quick guide 6 Quick guide to handset
display icons 7 Introduction 8
Unpacking your BT Diverse 5310 8 For your records 8
Safety information 9 Setting up 10 Using the telephone 14
Making and ending calls 14 Handsfree 15 Using the directory 16 Character map 17 VIP ringing 18 Redial 21 Secrecy 22 Paging and internal calls 22
Caller Display and other BT Calling Features 25
Caller Display 25 Calls list 25 Call Waiting 28 Other BT Calling Features 28
Additional features 31
Voice Mail 31
Handset settings 33
Alarm clock 35 Appointment call 36 Walk and talk 40 Room monitor 41
Base station settings 44
Base station PIN 44
Using additional handsets and bases 46
Registering additional handsets 46
Help 49 General information 51
Guarantee 51 BT Accessories and
Replacement Items 51 Technical information 52 Switchboard compatibility 52 Setting pauses 54
Index 55
Hints and tips boxes
In this user guide, we’ve included helpful tips and important notes. They are shown in boxes like this.
3
Helpline
If you experience any difficulties with your BT Diverse 5310, please call the BT Diverse Helpline on 08457 908 070.
Please refer to the separate Using SMS User Guide for instructions on using the SMS functionality.
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BT Diverse Helpline – 08457 908 070
Menu structure
SMS Write message
Incoming Outgoing Settings Service Centres Service Centre 1 ->
Service Centre 5 SMS Mailboxes SMS > 1-3 Notify Number Notify Type Missed Calls
Select Services Withhold Number
For All Calls Call Divert All Calls
No Answer
When Busy Call Waiting On
Off
Cancel Ringback
Additional Features Room Monitor Call Internal
Call External Level
Walk and Talk
Calender/Clock Set Appointment Enter Date
Enter Time Enter Text
Alarm Clock Enter Alarm Time Date/Time Time Mode 12 Hour
24 Hour
Audio Settings Earpiece Volume
Handsfree Volume Ringer Volume Ringer Melody External Calls
Internal Calls Appointment Alarm Clock All Ringer Tones
Advisory Tones Key Tones
Battery Low Off
On
During Call Confirmation Tone
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BT Diverse Helpline – 08457 908 070
Messages
Press to get to your Mailbox and access your text messages, voicemail and Calls list.
The following functions are available:
Note
If your handset is registered to a BT Diverse 5350 answering machine base, you will have additional menus in Voice Mail. Please refer to your BT Diverse 5350 guide to see what further menus are now available.
SMS Network Mailbox Calls List Delete entry
Copy to directory Date and time Status Delete list
Handset Settings Auto Answer
Language Register Handset Select base Reset Handset
Base Settings System-PIN
Base Reset Additional Features Dialling mode Tone
Pulse
Tone-Earth Recall 80 ms
to
800 ms Repeater Mode Listening in System – PIN
Voice Mail Set Key 1 Network Mailbox
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BT Diverse Helpline – 08457 908 070
Quick guide to handset settings
Switch the handset OFF/ON: Hold down. (default is ON)
Switch Keyguard
Hold down.
on/off
Switch handset
Hold down.
ringer off
Make a call or .
Redial a number to scroll through the list to dial.
Copy a displayed
to display Copy to directory add name
number in the redial
display shows Save entry .
list to the directory
Dial from the
to name or number you want to dial .
directory
Dial from Calls list to display Calls List to display the number you want .
Adjust handsfree volume whilst in Display shows Volume to decrease/increase volume . handsfree mode
Adjust earpiece
display shows Volume to decrease/increase volume .
volume
Make internal call then select handset and click on .
Call all handsets to Call All .
Transfer call to
then select handset and click on . When user answers press .
another handset
Put caller on hold
then select handset and click on . When finished press .
while you make
Back will be selected press .
an internal call
Set date and time
to display Calendar/Clock to display Date/Time
enter date enter time . Select am/pm .
OK OK
OK
OK
OK OK
OK
Int
Int
Int
Int
OK
OK OK OK
OK
OK
Menu
Menu
Menu
Menu
Menu
OK
Menu
Page
no
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BT Diverse Helpline – 08457 908 070
Quick guide to handset display icons
Redial, lists up to the last 10 dialled number.
Flashes to indicate new messages (e.g Calls or SMS).
For calling other handsets.
Opens the menu.
Shows the status of the handset battery.
Scroll through the menu.
Confirms the function displayed.
Scroll left and right when entering numbers or messages.
Deletes numbers/characters (from left to right).
Ringer off.
Handset locked.
Shows the number of the handset and is displayed in top left hand corner.
Appears when the time and date is set, allows access to Calendar/Clock functionality.
INT
MENU
OK
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Introduction
Unpacking your BT Diverse 5310
If anything is missing, please contact your place of purchase immediately.
One BT Diverse 5310 base station
One BT Diverse 5300 handset
One power supply for the base station
One telephone line cord
Two AAA rechargeable batteries
One belt clip
Battery compartment cover
For guarantee purposes proof of purchase is required so please keep your receipt.
Enter your system PIN code here:
For more information on your system PIN,
see page 44.
For your records
Date of purchase:
Place of purchase:
INTRODUCTION
BT Diverse 5310
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
Safety information
Safety information
General
Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Power supply number is M-GA35 -095130F.
For the handset use only AAA 1.2V Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 700 mAh. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the battery casing. Batteries and accessories are available from
www.withandwithoutwires.com
or call 0870 240 5522. If the Keyguard is switched on, it is
NOT possible to make calls, including emergency numbers (
999/112).
Do not open the base station or handset (other than to change batteries). This could expose you to high voltages or other risks.
Radio signals transmitted between the handset and base may cause interference to hearing aids.
This product should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers.
Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.
Cleaning
Simply clean the handset and base station with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.
Environmental
Do not expose to direct sunlight. The product may heat up when the
batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.
Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.
Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.
Do not expose your product to fire, explosive or other hazardous conditions.
There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.
SAFETY INFORMATION
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BT Diverse Helpline – 08457 908 070
1 Connect the base station
Plug the power supply cable into the power socket on the underside of your base.
Plan the location
Situate your product close enough to the telephone and mains power sockets so that the cables will reach.
Make sure it is at least 1 metre away from other electrical products to avoid interference.
Do not situate the product in the bathroom or other humid areas.
Setting up
WARNING
Do not connect the telephone line cord to the phone socket until your handset is fully charged. This will prevent the risk of the phone being answered before the battery is charged. Answering the phone before the battery is fully charged may prevent it from reaching its optimum capacity.
2 Plug the power supply
unit into the wall socket
SETTING UP
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
WARNING
Under no circumstances should non-rechargeable batteries be used. Only use AAA 1.2V Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 700mAh.Using inappropriate batteries will invalidate your guarantee and may damage the telephone. Batteries and accessories are available from
www.withandwithoutwires.com or call 0870 240 5522.
3 Registering and charging
the handset
The display is protected by a plastic film. Remove the protective plastic film from the display.
MENU
INT
INT MENU
1
To register your handset, place it in the base station with the display facing upward. After approx. one minute, the handset’s internal number is displayed (e.g.: 1). Successful registration is
signalled by a confirmation tone. When the handset is registered the
display will show:
SETTING UP
Insert the batteries
Insert the two batteries supplied, as indicated inside the battery compartment and slide the battery compartment cover shut.
The battery cover may be found in the packaging with the batteries.
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BT Diverse Helpline – 08457 908 070
Out of range?
If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to find the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.
Battery level icons
When the batteries are almost flat a beep sounds and the display shows the empty battery icon. You will need to recharge your handset before you can use it. The various states of charge are shown below:
Batteries fully charged Batteries at 66% Batteries at 33% Batteries empty
Battery performance
Batteries and case may become warm during charging. This is normal.
Under ideal conditions, the handset batteries should give about 13 hours talktime or 170 hours standby time on a single charge. However, new NiMH batteries do not reach their full capacity until they have been in normal use for several days.
The charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries are available from
www.withandwithoutwires.com
or call 0870 240 5522. If you replace the handset batteries
with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From
then on the display will be correct.
SETTING UP
If the icons on the display
flash continuously...
It means that the handset is not registered with the base station.
Ensure you have correctly carried out step 3 above. If the product has still not registered, please see “Registering manually on page 47.
All additional handsets you purchase will need to be individually registered with the base station before they will work with the BT Diverse 5310.
Leave the handset for approx. 16 hours in the base station to charge the batteries, as they are not charged in the factory. The battery status icon flashes on the handset to indicate that the batteries are being charged.
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BT Diverse Helpline – 08457 908 070
4 Connect the telephone
line cord to the base and plug into the wall socket
Ensure that each end of the line cord is fitted into the correct socket.
Fit the belt clip onto the back of the handset.
Your BT Diverse 5310 is now
ready for use.
SSlloott
SETTING UP
Setting the date and time
Press the Menu options button. Press the
DOWN navigation
button until the display shows
Calender/Clock
.
Press the
OK options button.
Set Appointment
appears.
Press the
DOWN navigation
button until the display shows
Date/Time
.
Press the
OK options button.
Enter the day/month/year, e.g. 05 10 03 for 5th October 2003.
Press the
OK options button.
Enter the time – hours/minutes. e.g.
0925 for 9:25am.
Press the
OK options button.
Use the
UP/DOWN navigation
buttons to select
am/pm
if in 12
hour mode. Press the
OK options button.
Press the
DOWN navigation
button to
Time Mode
.
Press the
OK options button.
Use the
UP/DOWN navigation buttons to select 12 or 24 hour display (12hr is the default).
Press the
OK options button.
Press the
RED PHONE button
until you reach the idle display.
OK
MENU
OK
OK
OK
OK
OK
OK
Note
If you subscribe to a Caller Display service the time and date will be set with the first incoming call. However, the year setting will have to be changed manually. See opposite.
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To make an external call
Ensure the handset is switched ON.
Press the
GREEN PHONE
button. You will hear the dial tone.
Dial the number.
Using the telephone
Preparatory dialling
Enter the phone number first. If you make a mistake press
the
C options button to
remove any incorrect digits. Press the
GREEN PHONE
button to dial the number.
Making and ending calls
To end a call
Press the RED PHONE button.
Note
To exit a menu at any time, press the RED PHONE button. This will take you back one step. Keep pressing the RED PHONE button to return to the idle screen.
To switch the handset power on and off
Press and hold the RED PHONE button to switch the
handset off. Press and hold the
RED
PHONE button to switch the
handset on again.
USING
Call timer
Your handset automatically times the duration of all external calls, showing it on the display during your call and for a few seconds after it is finished.
C
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BT Diverse Helpline – 08457 908 070
To receive an external call
Press the GREEN PHONE button to answer the call.
Or
If the handset is on the base, simply lift it up and speak. You do not need to press the GREEN PHONE button.
This is called Autotalk. You can switch autotalk off so you always have to press the GREEN PHONE button to answer a call, see page 38.
To make a handsfree call
Dial the number Press the
HANDSFREE button. The loudspeaker is switched on and you hear the number being dialled.
To switch back to using the handset at any time, press the GREEN PHONE button.
Handsfree
Handsfree allows you to talk to your caller without holding the handset and enables other people in the room to listen to the conversation. Your hands are left free, for example to take notes.
To adjust the handsfree volume whilst in handsfree mode
Whilst in handsfree mode and you want to increase or decrease the handsfree volume.
Press the
MENU options button.
Press the
OK options button to select
volume
.
Using the
LEFT or RIGHT navigation buttons you can either increase or decrease the volume.
Press the
OK options button if you want to save the new volume setting.
MENU
OK
OK
USING
Note
You can test the handsfree function by dialling the BT speaking clock on 123.
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BT Diverse Helpline – 08457 908 070
Note
If you need to replace the handset in the base station during a call, for example, because the battery is flat, hold down the HANDSFREE button.
To switch to handsfree during a call
During a call you can switch to handsfree mode:
Press the
HANDSFREE button. The call is transferred to the loudspeaker.
Press the
GREEN PHONE
button to switch back to using the handset.
To answer a call in handsfree
When the phone rings: Press the
HANDSFREE button. The call is transferred to the loudspeaker.
USING
To store an entry in the directory
Press the DIRECTORY button. Press the MENU options button.
Display shows
New Entry
. Press the OK options button. Enter the telephone number. Press the
OK options button to
enter the name. Enter the name.
Entering names:
Enter the name using the letters on the keypad. For example, to enter the name
TOM
:
Press the 8 button, Tappears on the display.
Press the 6 button three times until the display shows O.
Then press the
6 button to
display m. For the full character map,
see page 17.
Press the MENU options button. Display shows
Save
Entry
.
Press the
OK options button
to confirm. Press the RED PHONE button
until you reach the idle display.
OK
OK
MENU
Using the directory
You can store up to 100 names and numbers in the telephone directory. You can enter up to 32 digits and up to 16 characters.
OK
MENU
8
tuv
6
mno6mno
➤➤➤
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BT Diverse Helpline – 08457 908 070
USING
Note
The first letter of each name, and the first letter after a punctuation mark are automatically shown as capitals. Letters are always added to the left of the cursor.
Press to switch between capitals and lower case.
Press to move the cursor. Press to delete from right to left. Press 1 to enter a blank space.
1
C
1st 2nd 3rd 4th 5th 6th 7th 8th 9th 10th 11th 12th 13th 14th
press press press press press press press press press press press press press press
1 £$¥
abc2дбавгз
def 3ëéèê
ghi 4 ïíìî
jkl5
mn o 6 цсутфх
pqr s7ß
tuv8üúùû
wxy z 9ÿ´y æøå
aA /()<=>%
.,?!0+-:¿¡“‘;
#@\ &§
0
+
9
wxyz
8
tuv
7
pqrs
6
mno
5
jkl
4
ghi
3
def
2
abc
Character map
These are the characters you can use when storing a directory entry.
1
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USING
To dial a number in the directory
Press the DIRECTORY button. Press the
DOWN navigation button to scroll through the names which are listed in alphabetical order.
Or
Enter the first letter of the name you want, e.g. for Emma, press 3 twice to search for names beginning with E.
Press the
GREEN PHONE
button. The number is dialled.
To mark a directory entry as a VIP caller
Press the DIRECTORY button. Use the
DOWN navigation button to scroll to the entry you want.
Press the
MENU button.
Press the
DOWN navigation
button until the display shows
VIP Entry
.
Press the
OK options button.
You will hear the current melody. Use the
DOWN
navigation button to select a melody (1-10). You will hear each melody as you scroll through.
Press the
OK options button.
Press the
RED PHONE button
to return to the idle screen. The entry is now stored in the
directory with
VIP
next to it.
To view directory entry
Press the DIRECTORY button. Press the
DOWN navigation button to scroll through the entries.
Or
Press the first letter of the name you are looking for.
Press the
RED PHONE button until you reach the idle display.
VIP ringing
You can mark directory entries of callers who are important to you as VIP callers. You can also allocate a particular melody to VIP callers so you can tell who is calling from the melody. The VIP melody will sound after the first ring tone.
MENU
OK
OK
3
def
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USING
To copy an entry to another Diverse 5000 handset
You can copy individual directory entries from the directory or extra directory to another Diverse 5000 handset that is registered to the same base.
Press the
DIRECTORY or EXTRA DIRECTORY button to
open the directory. Press the
DOWN navigation button to scroll to the entry you want to copy.
Press the
MENU button. Press the
DOWN navigation button until the display shows
Send Entry
.
Press the
OK options button. Use the
DOWN navigation button to select the handset you wish to copy the entry to.
Press the
OK options button.
Press the
RED PHONE button
until you reach the idle display.
To edit a directory entry
Press the DIRECTORY button. Use the keypad to enter the
first letter of the name you wish to edit.
Then press the
DOWN
navigation button to scroll to the exact entry.
Press the
MENU options button.
Press the
DOWN navigation
button until
Edit Entry
is
displayed. Press the
OK button.
Edit the number, if necessary, using the
LEFT/RIGHT and
DELETE buttons.
Press the
OK button.
The name will be displayed. Edit the name if necessary by using the
LEFT/RIGHT and
DELETE buttons as above.
If the name is correct, press the
MENU button,
Save Entry
is displayed. Press the
OK button. The
display will show
Entry Saved
.
Press the
RED PHONE button
until you reach the idle display.
OK
OK
OK
MENU
MENU
C
C
MENU
OK
OK
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To delete an entry
Press the DIRECTORY button and open the directory.
Press the
DOWN navigation button to scroll to the entry you want to delete.
Press the MENU options button. Press the DOWN navigation
button until the display shows
Delete Entry
.
Press the
OK options button to confirm. You hear a confirmation beep.
Press the RED PHONE button until you reach the idle display.
MENU
OK
To delete the entire directory
Press the DIRECTORY button and open the directory.
Press the
MENU options button.
Press the
DOWN navigation button until the display shows
Delete List
.
Press the
OK options button.
Delete List?
is displayed.
Press the
OK options button. Press the
RED PHONE button until you reach the idle display.
MENU
OK
OK
To copy the entire directory to another Diverse 5000 handset
You can copy the entire directory or extra directory to another Diverse 5000 handset that is registered to the same base.
Press the
DIRECTORY or
EXTRA DIRECTORY button to
open the directory. Press the
DOWN navigation button to scroll to the entry you want to copy.
Press the
MENU button. Press the
DOWN navigation button until the display shows
Send List
. Press the
OK options button. Use the
DOWN navigation button to select the handset you wish to copy the entire directory to.
Press the
OK options button.
Press the
RED PHONE button
until you reach the idle display.
MENU
OK
OK
USING
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To copy numbers shown in the redial list to the directory
Press the REDIAL options button.
Press the
DOWN navigation button to scroll to the number you want to copy.
Press the
MENU options button.
Press the
DOWN navigation button until the display shows
Copy to Directory
.
Press the
OK options button. Press the
OK options button again.
Enter the name (for details, see page 16).
Press the
MENU options button.
The display shows
Save Entry
.
Press the
OK options button to confirm.
Press the
RED PHONE button until you reach the idle display.
OK
OK
OK
MENU
MENU
Note
To cancel any procedure, press the RED PHONE button until the display returns to idle.
Extra directory
Your BT Diverse 5310 has an additional 10 name and number directory. It is recommended that this is used for special numbers i.e. doctor, dentist, takeaway numbers.
Press the EXTRA DIRECTORY button.
The structure of this directory is the same as the main directory. You can follow the instructions starting on page 16 for storing, dialling, viewing, editing and deleting these names and numbers.
To dial a number in the redial list
Press the REDIAL options button. The last number dialled will be displayed.
Press the
DOWN navigation button to scroll through the redial list.
Press the
GREEN PHONE
button to dial the number.
Redial
Your handset automatically saves the last 10 telephone numbers dialled into a redial list.
USING
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Paging and internal calls
You can alert handset users that they are wanted, or locate a missing handset.
If you have multiple handsets registered to the base you can make internal calls between handsets.
Press the INT options button. A list of all the handsets that
are registered to the base are listed, you can select any of them.
Your handset is identified by
INT 1 <
.
Press the
DOWN navigation button to highlight the handset you want to call and press the GREEN PHONE button.
Or
Press the handset number you want to call on the keypad.
Or
Select the
Call All
option to page all the handsets registered to the base and press the GREEN PHONE button.
The line will be seized by the first handset user to answer the call.
Call All
INT
Secrecy
When on a call you can talk to someone in the same room, without your caller hearing.
To switch secrecy on/off
During a call: Press the
INT options button. The microphone is switched off. The caller hears musical tones.
Press the
RED PHONE button to return to the caller.
INT
To delete a number from the redial list
Press the REDIAL options button.
Press the
DOWN navigation button to select the number for deletion.
Press the
MENU options
button. Press the
DOWN navigation button until the display shows
Delete Entry
.
Press
OK to confirm deletion.
Press the
RED PHONE button until you reach the idle display.
MENU
OK
USING
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To put an external call on hold while you make an internal call
This enables you to ask another handset user a question and then get straight back to your caller.
During a call:
Press the INT options button to display the list of handsets. Your caller hears musical tones.
Press the
UP or DOWN navigation button to select the handset you want to call.
Or
Press the handset number you want to call on the keypad.
Press the
GREEN PHONE
button to call. You can now speak with the
other handset user.
To return to your external caller:
Press the MENU button and
Back
will be displayed.
Select the
OK options button which will reconnect you to the external call.
MENU
OK
INT
To transfer an external call between handsets
You can forward an external call to another handset registered to the base.
During an external call:
Press the INT options button to display the list of handsets. Your caller hears musical tones.
Press the
UP or DOWN navigation button to select the handset you want to call or
Call all handsets
.
Press the
GREEN PHONE
options button to call. When the other handset answers you can tell them you are transferring the call.
Press the
RED PHONE button to put the call through.
Note
You can also put the call through without announcing it by immediately pressing the RED PHONE button after dialling the other handset.
Note
You can also page all handsets by pressing the PAGE button on the base station.
INT
USING
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To answer a waiting call during an internal call
If you are making an internal call and hear the Call Waiting tone you can immediately take the incoming call.
Press the
MENU button. To accept Call Waiting, press
the
OK options button.
Or
To reject Call Waiting, press the DOWN navigation button.
The display shows
reject
Call Waiting
.
Press the
OK options button.
MENU
OK
OK
Note
If you accept Call Waiting you will automatically terminate your internal call.
USING
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BT Diverse Helpline – 08457 908 070
BT CALLING FEATURES
Caller Display and other BT Calling Features
IMPORTANT
To use Caller Display and Call Waiting you must first subscribe to the Services from your Network Provider. For more information on BTs Calling Features call BT free on 0800 800 150.
Note
Calls that are ‘withheld’, ‘unavailable’ or international are not stored in the Calls list, as there is no telephone number sent via the Network.
Note
If you have a new call in your Calls list, the icon will flash on the handset display.
If you subscribe to a Caller Display Service you can see who is calling you on your handset display, as well as the date and time of their call (unless the number has been withheld).
If you have stored a name to go with the number in your handset directory, the name will be displayed as well.
Please ensure that you have stored the full telephone number, including the area code, otherwise the name will not match the number stored in the directory.
If the caller has withheld their number, the display will show
WITHHELD
.
If you call from another internal handset, the display shows the handset number and
INT
.
Calls list
The Calls list contains the telephone numbers of your last 10 callers.
Whether you take a call or not, the callers details are stored in the Calls list. You can display, scroll through and dial numbers in the list and copy them into the directory.
If a call is received when the Calls list is full then the oldest entry will be deleted automatically.
The button lets you open:
Text messages (SMS).
Network Mailbox.
Calls list.
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BT CALLING FEATURES
To view the Calls list
When you have new calls, the
icon flashes in the display.
Press the
ENVELOPE button. Press the
DOWN navigation button until the display shows, e.g.
Calls List: 03+07
.
In this example, you have received 3 new calls and you have 7 old calls (calls you have already viewed).
Press the
OK options button to display the most recent number that called you.
Press the
UP or DOWN navigation button to display all your new calls, followed by all your old calls.
WHEN A CALLS LIST ENTRY IS DISPLAYED YOU HAVE THE FOLLOWING OPTIONS:
To call the number:
Press the GREEN PHONE button. The number displayed is dialled.
To display the date and time the call was received:
Press the MENU options button.
Press the
DOWN navigation
button until the display shows
Date and Time
.
Press the
OK options button.
The date and time of the call are displayed.
Press the
OK options button to
return to the Calls list.
To display the status of the call:
Press the MENU options button.
Press the
DOWN navigation
button until the display shows
Status
.
Press the
OK options button.
The display shows whether the call is a
New Call or an Old
Call and the number of the
call in the Calls list, e.g.
01/10
the first call in a list of ten. Press the
OK options button to
return to the Calls list.
OK
MENU
OK
OK
Note
To exit the Calls list at any time, press the RED PHONE button until you reach the idle display.
MENU
OK
OK
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BT CALLING FEATURES
To copy a number from the Calls list to the directory:
Press the MENU options button.
Press the
DOWN navigation button until the display shows
Copy to Directory
. Press the OK options button. The number is displayed. Press the
OK options button.
The display shows
<Enter Name>
.
Enter the name of the person using the keypad.
Press the
MENU options
button. The display shows
Save Entry
.
Press the OK options button.
Entry Saved
is displayed.
The display automatically returns to show the Calls list.
To delete a call from the Calls list:
Press the MENU options button.
The display shows
Delete Entry
. Press the OK options button. The display shows
Entry has
been deleted!
The display then shows the next Calls list entry.
To delete the whole Calls list:
Press the MENU options button.
Press the
DOWN navigation
button until the display shows
Delete List
. Press the OK options button. The display shows
Calls list
empty!
Press the RED PHONE button until you reach the idle display.
MENU
OK
MENU
OK
MENU
OK
OK
MENU
OK
SMS (text messaging)
For instructions on using the SMS functionality, please refer to the separate Using SMS user guide.
Network Mailbox
By pressing the button you can also access your network mailbox facility whether it is behind a switchboard or via 1571.
For instructions on setting up and operating this function, please refer to page 31,
To set one-touch access to your
messages”.
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BT CALLING FEATURES
To accept a waiting call
During a call when you hear the Call Waiting beeps:
The number (and name if stored in the directory) of the second caller will appear on the display.
Press the
MENU options
button. Display shows
Accept Call
Waiting
.
Press the
OK options button.
Press the
UP or DOWN navigation buttons to toggle between callers.
Call Waiting
If you also subscribe to a Call Waiting Service, when you are on a call and another person tries to call you, the second callers number will appear on the handset display and you will hear an intermittent beep through the handset. This is to alert you to the other caller waiting to speak to you.
OK
Other BT Calling Features
Your BT Diverse 5300 handset helps you use your Networks special services. For full details ask your Network provider.
Options before you make a call
Before making a call you can:
Withhold your number from being sent for one call.
Switch Call Waiting on/off.
Switch off Ring Back.
Divert all calls to another number
(must be subscribed to).
MENU
To withhold your number from being sent
Your number appears on the display of the person you call. You can withhold it from the next call.
Press the MENU options button. Press the DOWN navigation
button until the display shows
Select Services
.
Press the
OK options button.
The display shows
Withhold
Number
. Press the OK options button. Enter the telephone number
you want to call. Press the
OK options button
to dial. The number is dialled and your
number is withheld for this call.
OK
OK
OK
MENU
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BT CALLING FEATURES
To switch Call Waiting on/off
You can choose whether to have your Call Waiting service switched on or off depending on what you are doing i.e. if you are using the Internet via your PC and do not want Call Waiting to interrupt you.
Press the
MENU options button.
Press the
DOWN navigation
button until the display shows
Select Services
.
Press the
OK options button.
Press the
DOWN navigation
button until the display shows
For All Calls
.
Press the
OK options button.
Press the
DOWN navigation
button until display shows
Call Waiting
.
Press the
OK options button.
Press the
DOWN navigation
button to choose between
On
or
Off
.
Press the
OK options button.
Press the
RED PHONE button
until you reach the idle display.
Ring Back Off
If you make a call and the number is engaged you can set your telephone to ring you back once the number is free by pressing 5. If you want to cancel this request i.e. if you have to go out before the call rings back.
Press the
MENU button.
Display shows
Select
Services
.
Press the
OK options button.
Press the
DOWN navigation
button until
Cancel Ringback
is displayed. You will hear a Network
message confirming your divert request.
Press the
OK options button.
Press the
RED PHONE button
until you reach the idle display.
OK
OK
OK
OK
MENU
OK
OK
MENU
5
jkl
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BT CALLING FEATURES
To set Call Divert
You can divert all incoming calls to another number where you can be reached.
You can divert calls:
All calls
– calls are put straight through to the number you have set.
No answer
– calls are forwarded if your phone is not answered.
When busy
– calls are forwarded if your phone is engaged.
Press the
MENU options button.
Press the
DOWN navigation
button until the display shows
Select Services
highlighted.
Press the
OK options button.
Press the
DOWN navigation
button until the display shows
For All Calls
.
Press the
OK options button.
Display shows
Call Divert
.
Press the
OK options button
again.
Press the
UP or DOWN navigation button to display the option you want
All Calls
,
No AnswerorWhen Busy
.
Press the
OK options button again.
Select
On
or
Off
.
Press the
OK options button. Enter the telephone number
you want your calls diverted to. Press the
OK options button. You will hear a Network
message confirming your divert request.
Press the
RED PHONE button until you reach the idle display.
OK
OK
OK
OK
OK
OK
MENU
Note
Call Divert requires subscription from your Network provider. You may be charged a subscription fee.
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ADDITIONAL FEATURES
To set one-touch access to your messages
Press the MENU options button. Press the
DOWN navigation
button until the display shows
Voice Mail
.
Press the
OK options button.
The display shows
Set Key 1
.
Press the
OK options button.
The display shows
Network
Mailbox
.
Press the
OK options button.
Enter the telephone number of your messaging service. For example,
1571 to access the
BT Answer voice mail service. Press the
OK options button.
Display shows
Entry Saved
.
Press the
RED PHONE button
until you reach the idle display.
MENU
OK
OK
OK
OK
Voice Mail
If you have Call Minder or a Network Messaging Service on your telephone line you can set the 1 button to access your messages.
Additional features
To set up quick access to your Voice Mail service when behind a switchboard e.g. Meridian Mail
Follow the steps previously given, but when you come to enter the telephone number of your messaging service, you will need to follow the example below:
Enter the access number for your messaging service, e.g.
7000
.
Press
and hold the RECALL button until Pis displayed to enter a pause in the dialling sequence.
Enter your extension number, followed by a hash, e.g.
1234 #
.
Press
and hold the RECALL button until Pis displayed to enter another pause in the dialling sequence.
Enter your PIN followed by a hash, e.g.
000000 #
.
The entire number should look like this:
7000P1234#P000000#
R
R
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ADDITIONAL FEATURES
Press and hold down the 1 button or access your network mailbox via the button.
When set up it will take you into your message service. If during the set up you entered your security PIN as well as the telephone number you will be taken quickly into your messages. If the security PIN was not included you will have to enter this number now, followed by a #.
You will then be taken into your messages.
Press the RED PHONE button until you reach the idle display.
Note
If you store your security PIN as part of the quick access number, anyone with access to the handset will be able to retrieve your messages.
Note
If your handset is registered to an answering machine base i.e. BT Diverse 5350 you will be given the choice of accessing your answering machine messages or Network Messaging Service. See your BT Diverse 5350 user guide for further information.
To retrieve messages from your Voice Mail service
Press the OK options button. Press the RED PHONE button
until you reach the idle display.
OK
1
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HANDSET SETTINGS
To change the earpiece volume and handsfree volume
You can choose from:
3 earpiece volume levels
5 handsfree loudspeaker
volume levels.
Press the
MENU options button.
Press the DOWN navigation button until the display shows
Audio Settings
.
Press the
OK options button.
The display shows
Earpiece
Volume
.
Press the OK options button. You hear the current earpiece volume.
Press the LEFT or RIGHT navigation button to set the volume level you want.
Press the
OK options button.
Press the DOWN navigation button to select the handsfree volume.
Press the OK options button. You hear the current handsfree volume.
Press the LEFT or RIGHT navigation button to set the volume level you want.
Press the
OK options button to
confirm and save the settings. Press the RED PHONE button
until you reach the idle display.
Handset settings
You can choose a range of settings to suit your personal preferences.
To set the ringer volume and melody
You can choose from:
5 ringer volumes (original
setting = 3)
Crescendo ring (increasing
volume)
Ringer off
10 ringer melodies
Press the MENU options button. Press the
DOWN navigation
button until the display shows
Audio Settings
. Press the OK options button. Press the DOWN navigation
button until the display shows
Ringer Volume
.
Press the
OK options button. You hear the current ringer volume.
MENU
OK
OK
MENU
OK
OK
OK
OK
OK
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HANDSET SETTINGS
Press the LEFT or RIGHT navigation button to set the ringer level you want.
Press the OK options button. Press the
DOWN navigation button to select the ringer melody.
Press the
OK options button.
Select whether external calls or internal calls:
Press the OK options button. Press the UP or DOWN
navigation button to set the ringer melody you want. The melody is played and its number shown.
Press the
OK options button to confirm and save the settings.
A is displayed next to the
Set melody
.
Press the
RED PHONE button until you reach the idle display.
OK
OK
OK
OK
Shortcut button
If you want to switch the handset ringer off quickly you can also press and hold the button. The icon is displayed. To turn the handset ringer back on press and hold down the button again and the symbol will disappear.
To change the display language
Press the MENU options button. Press the
DOWN navigation
button until the display shows
Handset Settings
. Press the OK options button. Press the DOWN navigation
button until the display shows
Language
.
Press the
OK options button.
Press the DOWN navigation button to display the language you want.
Press the OK options button to confirm.
Press the
RED PHONE button
until you reach the idle display.
OK
OK
OK
MENU
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Alarm clock
You can use your handset as an alarm clock. You must set the date and time before the alarm will work. The alarm will ring daily until the setting is turned off.
To set the alarm
Press the ALARM CLOCK options button.
Display shows
Alarm Clock
.
Press the
OK options button.
Display shows
Enter alarm
time
and the first digit of the
time will be flashing. Enter the time you want the
alarm to go off at. Press the
OK options button.
Use the
UP/DOWN navigation
button to select
am/pm
if in 12
hour mode. Press the
OK options button.
Display shows
Entry Saved
.
Press the
RED PHONE button
until you reach the idle display. The icon will be displayed
in the top right of the handset display to indicate that the alarm has been set.
To stop the alarm ringing
When the alarm goes off it sounds like an incoming call and lasts for about 30 seconds. The display will also show
< < < Alarm Clock>>>
flashing.
Press any button to switch the alarm off.
To cancel the alarm setting
The alarm will ring daily until you cancel the setting.
Press the
ALARM CLOCK
options button. Display shows
Alarm Clock
with a above the OK options button.
Press the
OK options button.
You will hear a tone and the
will disappear. Press the RED PHONE button until you reach the idle display.
The icon will have disappeared from the top of the handset display.
Note
The alarm will only sound if the handset is in idle mode. The alarm will not sound if the Room Monitor function is being used.
OK
OK
OK
OK
HANDSET SETTINGS
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Appointment call
You can use your handset to remind yourself of an appointment. You can set the time and date of the appointment and enter a name for it. The alarm will ring on the time and date you have set.
To set the appointment call
Press the MENU options button.
Press the
DOWN navigation
button until the display shows
Calender/Clock
.
Press the
OK options button.
Display shows
Set Appointment
.
Press the
OK options button.
Display shows
Enter Date:
and the first digit is flashing. Enter the day and month of
the appointment, e.g . for 20th May enter
20.05
.
Press the
OK options button.
Display shows
Enter Time:
and the first digit is flashing. Enter the hours and minutes
of the appointment. Press the
OK options button.
Use the
UP/DOWN navigation
button to select
am/pm
if in 12
hour mode.
Press the OK options button. Display shows
< Enter Text >.
Enter a name for the appointment, e.g. Dentist, using the keypad letters.
Press the
OK options button.
Display shows
Entry Saved
.
Press the RED PHONE button to return to the idle display.
The icon will be displayed in the top right of the handset display to indicate that the appointment has been set.
Note
Your handset will only display an appointment if the handset is in idle mode. An appointment will not be displayed if the Room Monitor function is being used or if a call is in progress.
MENU
OK
OK
OK
OK
OK
OK
HANDSET SETTINGS
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To stop the appointment call alarm ringing
When the alarm goes off it sounds like an incoming call and lasts for about 30 seconds. The display will also flash the name of the appointment.
Press the
OK options button to
switch the alarm off.
To cancel a set appointment call
Press the MENU options button.
Press the
DOWN navigation
button until the display shows
Calender/Clock
.
Press the
OK options button.
Display shows
Set Appointment
with a underneath it. Press the
OK options button.
You will hear a tone and the
will disappear to indicate that the appointment has been cancelled.
Press the
RED PHONE button
until you reach the idle display. The icon will have
disappeared from the top of the handset display.
To switch off your handset’s beeps and tones
You can switch off and on:
Key beeps when you press each button on your handset
Confirmation beeps when you have finished making a setting or action on your handset.
Battery Low warning beep. You can also set this to sound only during a call.
Press the
MENU options button.
Press the DOWN navigation button until the display shows
Audio Settings
. Press the OK options button. Press the
DOWN navigation
button until the display shows
Advisory Tones
. Press the OK options button. Press the OK navigation
button to switch the key tones On or Off.
Press the
DOWN navigation
button to move to the next line. Press the OK options button. Press the UP or DOWN
navigation button to switch the battery low beep On or Off or to sound only during a call.
Press the
OK options button to
confirm the settings. Press the RED PHONE button
until you reach the idle display.
OK
OK
OK
OK
OK
MENU
OK
MENU
OK
OK
HANDSET SETTINGS
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To switch auto talk on or off
When you receive a call, you can answer it simply by lifting the handset off the base station. This is called auto-talk. When you switch auto-talk off, you answer all calls by pressing the GREEN PHONE button.
Press the
MENU options button.
Press the
DOWN navigation
button until the display shows
Handset Settings
.
Press the
OK options button.
The display shows
Auto
Answer
.
Press the
OK options button. A indicates auto talk is switched on. Press the OK options button again to switch auto-talk off.
Press the
RED PHONE button until you reach the idle display.
MENU
OK
OK
To reset a handset
You can restore a handset to its factory settings.
The handsets Registration, the Directory and the Calls list are not affected.
Press the
MENU options button.
Press the
DOWN navigation
button until the display shows
Handset Settings
.
Press the
OK options button.
Press the
DOWN navigation
button until the display shows
Reset Handset
.
Press the
OK options button.
The display shows
reset to
default?
Press the OK options button to confirm reset.
The settings after a reset will be:
Ringer volume 3 Ringer melody 1 Auto talk On Battery low beep On Room monitor level off Room monitor level high Time control off Display language English Redial list deleted
Press the RED PHONE button until you reach the idle display.
MENU
OK
OK
OK
HANDSET SETTINGS
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To give a handset a name rather than a number
The handsets when registered are assigned numbers e.g.
INT 1
. You can give the handset a name instead of a number to match the user or location, e.g.
Anne
or
Office
. The name can be up to 10 characters long.
Press the INT options button to enter the internal call menu.
Press the
UP or DOWN navigation button to select the handset you want to change the name or number of.
Press the DOWN navigation button to display
Change
Handset Name
.
To switch keyguard on and off
You can lock the keypad so that it cannot be used accidentally while carrying it around.
Press and hold the #button. When the keyguard is switched on, the display will show the icon.
Press and hold the #button to switch the keyguard off.
INT
To change the internal number of a handset
Your handsets are automatically assigned internal numbers between 1-6. You can change these numbers.
Press the
INT options button
to display the list of handsets. Press the
UP or DOWN navigation button to select the handset you want.
Press the
MENU options button.
Edit Handset No.
is displayed.
Press the
OK options button.
MENU
OK
Note
This name will only appear in the internal list of handsets.
INT
Press the OK options button. Press the C options button
to delete the old name. Enter the name you want (see
page 16). Press the
OK options button to confirm.
Press the RED PHONE button until you reach the idle display.
OK
OK
C
HANDSET SETTINGS
To switch walk and talk mode on and off
To switch walk and talk on:
Press the MENU options button.
Press the
DOWN navigation button until the display shows
Additional Features
. Press the OK options button. Display shows
Room Monitor
.
Press the DOWN navigation button until the display shows
Walk and Talk
.
Press the
OK options button.
You will hear a tone and the display will show
Walk and Talk
.
To switch walk and talk off:
Press the MENU options button.
Display shows
Walk and Talk
Off
.
Press the
OK options button.
The display will return to the idle screen.
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Enter an available number. If the number is already assigned to another handset you hear a beep. Select another number.
If required, press the
UP or
DOWN navigation button to
select another handset and use the Keypad to change the number.
Press the
OK options button
to confirm. Press the
RED PHONE button
until you reach the idle display.
OK
The handsets are registered to different bases but are both set to
Best Base
.
One of the handsets is not registered and the other handset is registered as
Best Base
.
Neither handset is registered.
Walk and talk
If you have more than one Diverse 5000 handset then you can use the walk and talk mode. This allows two handsets to communicate with each other outside the range of the base station. When they are out of range, however, they cannot receive external calls. The maximum range between the communicating handsets is 300 metres outdoors in ideal conditions. Please note that batteries are used more quickly in walk and talk mode.
Communication between two handsets is possible when:
Both handsets are registered to the same base and have currently selected that base.
MENU
OK
OK
MENU
OK
HANDSET SETTINGS
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To use walk and talk
To call a handset:
When you have switched walk and talk mode on for at least two handsets as shown on page 40:
Press the
GREEN PHONE
button. Display will show
Walk and Talk
Call to all
All handsets that are in walk and talk mode will be called. The connection will be made with the first handset to answer the walk and talk call.
To answer a call:
Press the GREEN PHONE button to take the call.
To end a call:
Press the RED PHONE button.
Room monitor
You can use a handset as a room monitor. If a certain noise level is reached, for example a baby crying, the handset will automatically dial an internal or external number which you have set.
The following points should be considered when using the room monitor:
If you store an external number that has an answering machine connected, it should be switched off.
Make sure Call barring is not set.
Any incoming calls on the handset
being used as the room monitor will not ring at the handset, however, the display will show when you have a call.
The battery power is used up more quickly. If using for long periods of time it may be advisable to place the handset in the base to ensure that the battery does not run out.
When an external number is called it will ring for approximately 90 seconds but room monitor calls to an internal number are unlimited.
HANDSET SETTINGS
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To enter an external or internal number for your room monitor call
Press the MENU options button.
Press the DOWN navigation button until the display shows
Additional Features
. Press the OK options button. Display shows
Room Monitor
. Press the OK options button. Display shows
Call
Internal
Either:
To enter an internal number:
Press the OK options button. Enter the internal handset
number. Press the OK options button.
Or:
To enter an external number:
Press the DOWN navigation button to scroll to
Call
External
and press the OK options button.
Display shows
< Enter Number >
Enter the telephone number. Display shows
Entry Saved
and then
Room Monitor set to:
with the last four digits of the telephone number.
To set the room monitor sensitivity level
Press the MENU options button.
Press the
DOWN navigation
button until the display shows
Additional Features
.
Press the
OK options button.
Display shows
Room Monitor
.
Press the
OK options button.
Press the
DOWN navigation
button until the display shows
Level
.
Press the
OK options button.
Use the
UP/DOWN navigation
button to select either
Low
or
High
.
Press the
OK options button.
A will be displayed to indicate that the level has been set.
Press the
RED PHONE button
until you reach the idle display.
MENU
OK
OK
OK
OK
OK
MENU
OK
OK
OK
OK
HANDSET SETTINGS
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
To switch the room monitor off from another phone
When you are called by the room monitor you can switch off the room monitor from that phone.
Answer the call. Press the
9 and #button. The room monitor will be switched off.
To switch the room monitor off
Press the MENU options button.
Display will show
Room Monitor off
.
Press the
OK options button.
Note
The other room monitor functions, e.g. no ringer will remain until you press the MENU options button and OK options button on the handset that is set to room monitor.
MENU
OK
9
wxyz
HANDSET SETTINGS
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
Base station settings
Press the OK options button to save the new PIN.
Press the
RED PHONE button
until you reach the idle display.
To change the base station PIN
Press the MENU options button. Press the
DOWN navigation button until the display shows
Base Settings
.
Press the
OK options button. Select
System PIN
.
Press the
OK options button. Enter the current PIN
(original setting =
0000
).
Press the
OK options button. Enter the new PIN. Press the
OK options button. Repeat the new PIN to confirm.
MENU
OK
OK
OK
OK
OK
Base station PIN (Personal Identification Number)
Your base station PIN has a default setting of
0000
but you may want to change this to prevent unauthorised use of the handset(s).
If you change your PIN keep a record of the new number by writing it in the space provided on
page 8.
BASE SETTINGS
To reset the base
You can restore a base station to its factory settings. Resetting the base will not affect the system PIN or handset registration.
Press the
MENU options button.
Press the
DOWN navigation
button until the display shows
Base Settings
.
Press the
OK options button.
Press the
DOWN navigation
button until the display shows
Base Reset
.
Press the
OK options button.
Enter the current PIN (original setting =
0000
.)
Press the
OK options button.
Display shows
reset to
default?
Press the OK options button to confirm reset.
OK
MENU
OK
OK
OK
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
BASE SETTINGS
The settings after a reset will be:
Calls list deleted Handset names INT 1- INT 6 Dialling mode tone Flash time 100ms Prefix deleted Pause after prefix 3secs SMS provider Pre-set number number switched on SMS incoming and outgoing lists deleted Voice mail deleted
Press the RED PHONE button until you reach the idle display.
To set repeater mode
You can extend the range of your base station by purchasing a BT Diverse repeater. This boosts the signal and allows you to use your handset further away from the base station. If you want to use a BT Diverse repeater, you must switch this mode on.
Press the
MENU options button.
Press the DOWN navigation button until the display shows
Base Settings
. Press the OK options button. Press the
DOWN navigation
button until the display shows
Additional Features
. Press the OK options button. Press the DOWN navigation
button until the display shows
Repeater Mode
.
Press the
OK options button.
Display shows
Change
repeater setting
. Press the OK options button. The message states Please
wait. The phone will return to the main idle screen automatically.
MENU
OK
OK
OK
OK
Note
The icon beside
Repeater mode
shows that it is ON.
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
ADDITIONAL HANDSETS
Using additional handsets and bases
Registering additional handsets
If you purchase new handsets to use with your current BT Diverse 5310, they will not be pre-registered to a base station. You will need to do this before you can use them.
To register a new BT Diverse 5300 handset to a 5310 base station
For this method of registration your handset must be a BT Diverse 5300.
Place your handset in the base station.
Ensure that the handset is switched on.
After about 1 minute, the handsets internal number will be displayed, e.g.
INT 2
.
The next available internal number (
2-6) has been automatically assigned to the handset.
Up to six handsets can be registered and operated from the BT Diverse 5310 base station. This allows you to make an internal call between two handsets while a third is making an external call.
Each handset can only be registered with one base at a time.
1
INT MENU
➤ ➤
def
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mno
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BT Diverse 5310
1
INT MENU
➤ ➤
def
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3
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2
mno
ghi
4
6
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5
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1
INT MENU
➤ ➤
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5
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1
INT MENU
1
ghi
4
pqrs
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1
INT MENU
1
ghi
4
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7
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3
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2
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5
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9
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+
1
INT MENU
1
2
ghi
4
5
pqrs
7
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0
R
➤ ➤
def
3
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2
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6
jkl
5
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9
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8
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+
➤ ➤
def
3
abc
mno
6
jkl
wxyz
9
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+
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
ADDITIONAL HANDSETS
If the base station is a BT Diverse 5310 or 5350 base press the PAGE button for approximately three seconds.
After approximately one minute the handset will display its internal number. The handset is now registered and the handset display will return to the idle screen.
If the base is not a 5310 or 5350 you will need to follow the user guide for the base station you are registering the 5300 handset to.
To manually register a BT Diverse 5300 handset to another base station
If you want to register your handset to another base station you will need to manually register it.
On the handset to be registered:
Press the MENU options button. Press the
DOWN navigation
button until the display shows
Handset Settings
.
Press the
OK options button.
Press the
DOWN navigation
button until the display shows
Register Handset
.
Press the
OK options button. Enter system PIN. Press the
OK options button.
MENU
OK
OK
OK
Note
If all internal numbers have been assigned then the internal number 6 will be re-assigned.
You can change the internal handset number if you wish, see page 39.
Note
To make internal calls or page handsets, see page 22.
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
ADDITIONAL HANDSETS
To de-register a handset
Press the INT navigation button to display the list of internal handsets registered to the base.
Press the
UP or DOWN navigation button to select the handset you want to de-register.
Press the
MENU options button.
Press the
DOWN navigation button until the display shows
De-register Handset
.
Press the
OK options button. Enter the base station PIN
(original setting =
0000
).
Press the
OK options button. Display shows
de-register
handset?
Press the OK options button to confirm de-registration.
Press the
RED PHONE button to return to the idle screen.
MENU
OK
OK
OK
Note
To check that the handset has registered successfully to the base, press the PAGE button, all handsets
will ring.
To register BT Diverse 2000/ 3000/4000 series handsets and other makes
Providing your handset is GAP (Generic Access Profile) compliant, you can register it to your BT Diverse 5310 base.
Place your handset into registration mode according to the instructions in its user guide.
When the handset is in registration mode, you will need to press the
PAGE button located on the top of your BT Diverse 5310 base station, for approximately three seconds. After a short period of time the handset will be registered. The BT Diverse 5310 will allocate the next available handset number.
INT
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
HELP
Help
Try these solutions to the most common problems.
Problem Possible cause Solution
Handset not registering. The base is not powered.
Make sure that the power supply
There are no batteries in the
is plugged in at the base and
handset.
switched on. Make sure that the rechargeable batteries (included) are fitted in the handset correctly. Switch the handset off and then back on again, place the handset on to the base again and leave for approx. 1 minute to try registering again.
If this is still unsuccessful, then try a manual registration (see page 47).
You have forgotten your base You have changed the PIN. Try entering the default PIN (0000). station PIN number. If you have changed the PIN and
cannot remember the number you will need to contact the BT Diverse Helpline on 08457 908070.
No display. The handset is switched off. Hold down RED PHONE for
1 second.
Charge or replace the batteries.
Nothing happens when you press Keyguard may be switched on. Hold down the #button for any button. 1 second.
No connection between handset Are you out of range of the base Move closer to the base station. and base station. station.
Handset is not registered. Register the handset.
Base station is not switched on. Check the mains power is connected
correctly.
Handset on the base does not Is the handset placed on the base Make sure that the handset is placed charge. properly? on the base or in the charger correctly.
You will hear a confirmation tone.
Are the batteries in correctly? Check that you have put the batteries
in the right way, you will hear a confirmation tone.
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
HELP
Handset does not ring. The handset ringer may be Hold down ✱to switch the ringer
switched off. back on.
The incoming caller’s number is The caller’s number has been Caller has to allow their number to not displayed even though you withheld. be sent. have Caller Display.
You keep hearing the error beep You have pressed the wrong Check the prompts in the display (a descending tone). button in a sequence. or refer to instructions in the
user guide.
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
GENERAL INFORMATION
General information
Within the 12-month guarantee period:
If you experience difficulty using the product, prior to returning your product, please read the Help section beginning on page 49, or contact the BT Diverse Helpline on 08457 908070 for assistance.
In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair.
Outside the 12-month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you call the Helpline on 08457 908070 and ask for details of our recommended repair agents.
Guarantee
Your BT Diverse 5310 is guaranteed for a period of 12 months from the date of purchase.
Subject to the terms listed below the guarantee will provide for the repair of, or at BTs or its agents discretion the option to replace the BT Diverse 5310, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished product.
The conditions of this guarantee are:
The guarantee shall only apply to defects that occur within the 12 month guarantee period.
Proof of purchase is provided.
The equipment is returned to BT or
its agent as instructed.
This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.
This guarantee does not affect your statutory rights.
BT Accessories and Replacement Items
For a full range of accessories and replacement items for BT products please call 0870 240 5522, or visit:
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
GENERAL INFORMATION
Switchboard compatibility
Generally this telephone may be connected to switchboards. In the event of any difficulties please consult your switchboard Service Provider.
Technical information
How many telephones can you have on the line?
All items of equipment have a Ringer Equivalence Number (REN) which is used to calculate the number of items that may be connected to any one telephone line.
The BT Diverse 5310 (with up to 6 handsets) has a total REN of 1.
Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.
A total REN of 4 is allowed per telephone line. (For example: if the BT Diverse 5310 is used in conjunction with three extension telephones, each with a REN of 1, then the total REN = 4)
Only use approved power supply item code
M-GA35 -095130F.
R&TTE
This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.
This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC). In demonstration with the Essential Requirement for efficient use of the radio spectrum, the product complies with TBR6. For a copy of the Declaration of Conformity please contact the BT Diverse Helpline on 08457 908070.
To set the dialling mode
You need only adjust this setting if your switchboard does not operate with the pre-set tone dialling. You can change the dial mode to pulse dialling.
Press the MENU options button. Press the
DOWN navigation
button until the display shows
Base Settings
. Press the OK options button. Press the DOWN navigation
button until display shows
Additional Features
.
Press the
OK options button.
Display shows
Dialling Mode
. Press the OK options button. Press the DOWN navigation
button to select: – Tone (with TBR) – Pulse (with Earth Recall) – Tone-Earth (tone with
Earth loop recall)
Press the
OK options button
to confirm. The display shows
Entry Saved
.
Press the
RED PHONE button
until you reach the idle display.
MENU
OK
OK
OK
OK
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
GENERAL INFORMATION
To set the recall time
You need only adjust this setting if your switchboard requires a different recall time to the pre-set recall time of 100ms.
Press the
MENU options button.
Press the
DOWN navigation
button until the display shows
Base Settings
.
Press the
OK options button.
Press the
DOWN navigation
button until the display shows
Additional Features
.
Press the
OK options button.
Press the
DOWN navigation
button until the display shows
Recall
.
Press the
OK options button.
Press the
DOWN navigation
button to select the recall time
80,100,120,180,250
,
300msor600ms
.
Press the
OK options button to
confirm. The display shows
Entry Saved
.
Press the
RED PHONE button
until you reach the idle display.
MENU
OK
OK
OK
OK
Note
100ms is the standard setting for most UK switchboards.
To switch temporarily from pulse to tone dialling
If you are using pulse dialling with your switchboard but need tone dialling to use certain functions on your BT Diverse 5310 you can switch to tone dialling during the call.
During your call:
Press the MENU options button. Press the
DOWN navigation
button until the display shows
Tone dialling
.
Press the
OK options button.
Tone dialling is now active. Press the
RED PHONE button
until you reach the idle display.
MENU
OK
Note
This setting is only for the duration of the call.
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
Note
If you want to insert a pause into a telephone number you are storing in your directory, start storing the number (see page 16) and where a pause is needed press
and hold
the RECALL button, the pause is added and stored with the number.
To set a pause before dialling
You can insert a pause to allow your switchboard time to get a line before your BT Diverse 5310 dials the number.
Press the
MENU options
button. Press the
8 button.
Press the
9 button.
Press the
1 button.
Press the
1 button.
Enter the number for the corresponding pause length (e.g.
4 for 6 seconds):
1 = 1 second 2 = 2 seconds 3 = 3 seconds
4 = 6 seconds.
Press the
OK options button
to confirm the setting.
Entry
Saved
is displayed.
MENU
Setting pauses
OK
GENERAL INFORMATION
To set the duration of a pause
You can set the length of a pause that is inserted after pressing the RECALL button.
Press the
MENU options
button. Press the
8 button.
Press the
9 button.
Press the
1 button.
Press the
2 button.
Enter the pause length:
1 = 800ms 2 = 1600ms 3 = 3200ms
Press the OK options button to confirm the setting.
MENU
OK
8
tuv
9
wxyz
1
1
8
tuv
9
wxyz
1
2
abc
R
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
Additional handset and bases 46
Alarm clock 35 Appointment call 36 Auto talk on/off 38
Base station PIN 44
Base station reset 44 Batteries
charging 12 installing 11 performance 12 replacing 12
warning beeps 12 Beeps and tones 37 Belt clip 13
Call timer 14
Call Waiting 28 Caller Display 25 Calling Features 25
Call Divert 30
Caller Display 25
Calls list 25
Call Waiting 28
Ring Back 29
withhold your number 28
Voice Mail 31 Calls list 26
call the number 26
copy to directory 27
delete a call 27
delete complete list 27
dial a number from 26 display status of call 26 display time of call 26 view 26
Calls
end 14 external 14 handsfree 15 holding 23 internal 22 making 14 on hold 23 receiving 15 redial 21 secrecy 22 three-way 23 transferring 23
Character map 17
Date set 13
Delete
all directory numbers 20 Calls list call 27 complete Calls list 27 directory entry 20
redial list 22 De-register handset 48 Dialling mode 52 Directory 16
character map 17
copy entry to another
handset 19
copy directory to another
handset 20
Index
INDEX
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
delete all entries 20 delete an entry 20 dial a number 18 edit an entry 19 extra directory 21 store name and number 16 view an entry 18 VIP ringing 18
Display icons 7
Earpiece volume 33
Ending calls 14 External calls 14 Extra directory 21
Guarantee 51
Handset
beeps and tones 37 change internal number 39 display icons 7 melody 33 naming 39 on/off 14 reset 38
ringer 33 Handset quick guide 6 Handsfree 15 Help 49 Holding calls 23
Internal calls 22
Internal number – change 39
Keyguard 39
Language change 34
Main menu 4
Making calls 14
Melody 33 Music on hold 22
On/off
auto talk 38 beeps and tones 37 handset power 14 keyguard 39 secrecy 22 walk and talk 40
Page a handset 22
Pause 54 Phone socket 13 PIN 44 Power connection 10 Preparatory dialling 14 Pulse dialling 53
Quick guide
display icons 7 handset settings 6
Range warning 12
Repeater mode – set 45 Recall time 53 Receiving calls 15 Redial 21
copy to directory 21 delete 22 dial number in redial list 21
Registering
additional handsets 46 manually 47 your handset 11
REN, how many phones can I have? 52 Reset
base settings 44 handset settings 38
Room monitor 41
INDEX
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
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BT Diverse Helpline – 08457 908 070
Safety information 9
Secrecy 22 Setting up 10 Switchboard compatibility 52
Technical information 52
Telephone line cord 13 Time – set 13 Tone dialling 53 Transferring calls 23
VIP ringing 18
Voice Mail 31
retrieve messages 32 set one-touch access 31 set up quick access behind
switchboard 31
Volume
earpiece 33 handset ringer 33 handsfree 15, 33
Walk and talk 40
INDEX
BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191
Visit us at www.bt.com
Offices worldwide
The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2003. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. BT Diverse 5310 (06/03) 5 Designed and produced by The Art & Design Partnership Ltd.
Siemens number: A31008-C200-P101-
-7619
CE compliant to R&TTE Directive (1999/5/EC)
0682
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