How it Works
BT
Loading...
500 Twin
User Manual
36 pgs1.04 Mb0

BT 500 Twin User Manual

Download
Page 1
User Guide
Digital cordless telephone featuring DECT
Synergy 500Twin
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.
Page 2
Page 3
Please open this page for a further ‘at a glance’ guide to your Synergy 500.
Page 4
Page 5
2
Redial
To redial the last number called
Recall
For use with a
Switchboard/PBX and
BT Select Services
Keypad
Talk
Use to make, receive
and end calls
Intercom
To make internal calls
between handsets
registered to the base
Label
Plastic label for
handset number
Quickdial
Allows you to store and
dial up to 10 numbers
in the memory
Conference
Allows you to hold a three-way conversation
Red light
To indicate that the phone is ringing or in use
Secrecy
Press to mute the call so your caller cannot hear you talk to someone close by
Volume
Adjust the handset earpiece speech volume
Charging light
Comes on when the
handset batteries
are being charged
Handset
Charging cradle for handset 2
y
g
r
5
e
0
n
0
y
S
r
c
e
k
d
c
i
i
a
u
Q
o
t
n
I
l
S
A
B
C
1
4
7
2
K
J
G
H
I
P
Q
R
L
5
T
U
V
S
8
0
R
e
r
n
e
m
c
f
n
e
o
C
Vol
D
E
F
2
3
M
N
O
2
6
W
X
Y
Z
2
9
2
Redial
R
g
r
i
n
a
g
h
C
Page 6
Quick guide
Function Key combination
Store a number in
Memory location 0-9 Tel no.
the memory
Dial a memory store Memory location 0-9
Handset ringer melody
setting 1-5
Handset ringer volume
setting 0-3
Base unit ringer melody setting 1-5
Base unit ringer volume setting 0-3
Check handset number
Check base number
Selection of Base Base number
De-register a handset Handset number (from another handset)
Base PIN
Change the base pin
Current PIN
New PIN New PIN
Register new handsets
Press and Hold
Base number Base PIN
Transfer call to
Handset number
*
another handset
Three-way conversation
Handset number
*
Set the dialling mode 0 for tone or 1 for pulse
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
2
D
E
F
3
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
G
H
I
4
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
J
K
L
5
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
2
M
N
O
6
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
P
Q
R
S
7
1
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
P
Q
R
S
7
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
T
U
V
8
Q
u
i
c
k
d
i
a
l
2
W
X
Y
Z
9
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
0
Q
u
i
c
k
d
i
a
l
I
n
t
e
r
c
o
m
C
o
n
f
e
r
e
n
c
e
2
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
A
B
C
2
A
B
C
2
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
I
n
t
e
r
c
o
m
Page
*These buttons should pressed when the other handset is answered
Page 7
4
In this guide
At a glance 1 Key features 5 Introduction 6
Unpacking your Synergy 500 7 For your records 7
Safety instructions 8 Setting up 9 Using your Synergy 500 12
Making and receiving calls 12 Redial 13 Secrecy 13 Paging 13 Recall 13 Using the 10 number memory 14
Handset settings 15 Base station settings 16 Using additional handsets 17 Operating with additional
base stations 20 BT Select Services 22 General information 23
Guarantee 23 Technical information 23 Switchboard compatibility 23
Wall mounting the charger 26 Help and advice 27 Index 28
Hints and tips boxes
In this user guide, we’ve included helpful tips and useful notes. They are shown in a white box like this.
Page 8
5
Up to five handsets work from one base
You can make internal calls
between handsets, transfer an external caller to another handset or hold three way calls between two handsets and an external caller.
10 number memory
Store up to 10 of your most
important or frequently dialled numbers in the memory. It’s then easy to dial numbers from the memory. Each handset has an individual memory store of 10 numbers.
Make internal and external calls at the same time
With the maximum of five
handsets registered to the base station, your Synergy 500 lets you use all of them together. One handset can be making an external call while two handsets are being used to make separate internal calls.
Enhanced call clarity
Highly advanced digital
technology (DECT) ensures much clearer calls than the older style phones.
Excellent handset range
Under ideal conditions you
can use your Synergy 500 handset at up to 300 metres from the base station outside, or up to 50 metres inside.
Last number redial
Redial the last number called from your handset.
Secrecy
This lets you talk to someone else close by without your caller hearing the conversation.
Key features
Page 9
6
Please read the instructions carefully before use and retain this user guide for future reference.
DECT
By purchasing the Synergy 500 you now own a product which combines the advantages of cordless operation with the performance of a high quality corded telephone. It complies with the Digitally Enhanced Cordless Telecommunications (DECT) standard and offers unparalleled quality and features.
Building up a phone system
You can use up to 5 handsets with your Synergy 500 base station without the need for additional wiring.
This user guide applies to both single and multiple handset systems. The internal call functions described in this guide apply only to Synergy 500 base stations with more than one handset registered.
Introduction
Your Synergy 500 Twin has been designed for ease of use and made to the high standards set by BT
Important
If you wear a hearing aid, please note that the Synergy 500 works by sending radio signals between the base station and the handset. These signals may interfere with some hearing aids, causing a humming noise.
y
g
r
5
e
0
n
0
y
S
r
c
e
o
e
k
r
t
d
n
c
e
m
i
i
n
c
f
a
I
u
n
l
e
o
Q
C
S
l o V
A
B
C
D
E
F
2
1
2
3
K
J
L
G
H
M
N
I
O
5
4
2
6
T
U
P
Q
V
W
X
R
Y
S
Z
8
7
2
9
0
2
Redial
R
R
Synergy 500
DECT
Page
Charging
PowerŁ
y
g
r
5
e
0
n
0
y
S
r
c
e
o
e
k
r
t
d
n
c
e
m
i
i
n
c
f
a
I
u
n
l
e
o
Q
C
S
l o V
A
B
C
D
E
F
2
1
2
3
K
J
L
G
H
M
N
I
O
5
4
2
6
T
U
P
Q
V
W
X
R
Y
S
Z
8
7
2
9
0
2
Redial
R
R
In Use
y
g
r
5
e
0
n
0
y
S
r
c
e
o
e
k
r
t
d
n
c
e
m
i
i
n
f
a
I
u
n
l
o
Q
C
S
l o V
A
B
C
D
E
F
2
1
2
3
K
J
L
G
H
M
N
I
O
5
4
2
6
T
U
P
Q
V
W
X
R
Y
S
Z
8
7
2
9
0
2
Redial
R
R
y
g
r
5
e
0
n
0
y
S
r
c
e
o
e
k
r
t
d
n
c
e
m
i
i
n
f
a
I
u
n
l
o
Q
C
S
l o V
A
B
C
D
E
F
2
1
2
3
K
J
L
G
H
M
N
I
O
5
4
2
6
T
U
P
Q
V
W
X
R
Y
S
Z
8
7
2
9
0
2
Redial
R
R
c
e
c
e
y
g
r
5
e
0
n
0
y
S
r
c
e
o
e
k
r
t
d
n
c
e
m
i
i
n
c
f
a
I
u
n
l
e
o
Q
C
S
l
o
V
A
B
C
D
E
F
2
1
2
3
K
J
L
G
H
M
N
I
O
5
4
2
6
T
U
P
Q
V
W
X
R
Y
S
Z
8
7
2
9
0
2
Redial
R
R
Page 10
7
For your records
For warranty purposes, proof of purchase is required, so please keep your receipt.
Enter your Base Station PIN here
See page 16 for more information.
Date of purchase:
Place of purchase:
Serial number (on the underside of telephone base):
Purchase price:
Synergy 500
Charging
PowerŁ In Use
DECT
Page
G
H
I
4
1
A
B
C
2
J
K
L
5
T
U
V
8
0
P
Q
R
S
7
R
2
2
2
2
R
Redial
S
D
E
F
3
M
N
O
6
W
X
Y
Z
9
V
o
l
S
y
n
e
r
g
y
5
0
0
Q
u
i
c
k
d
i
a
l
I
n
t
e
r
c
o
m
C
o
n
f
e
r
e
n
c
e
G
H
I
4
1
A
B
C
2
J
K
L
5
T
U
V
8
0
P
Q
R
S
7
R
2
2
2
2
R
Redial
S
D
E
F
3
M
N
O
6
W
X
Y
Z
9
V
o
l
S
y
n
e
r
g
y
5
0
0
Q
u
i
c
k
d
i
a
l
I
n
t
e
r
c
o
m
C
o
n
f
e
r
e
n
c
e
C
h
a
r
g
i
n
g
Unpacking your Synergy 500
If anything is missing, please contact your place of purchase immediately.
●
2 Synergy 500 handsets.
●
Synergy 500 base station.
●
Synergy 500 Charger.
●
4-NiCad Batteries.
●
2 mains power leads with 2 attached 13 amp adaptor plugs.
●
Telephone line cord.
●
Wall mounting bracket (for charging cradle only).
●
Plastic numbers.
1 2 3 4 5 6
Page 11
8
Safety instructions
Use only the approved battery pack supplied. Spare
batteries – Item Code: 872261 are available from BT Shops and the Synergy 500 Helpline 0845 769 7146.
Do not try to use any other power supply unit except the one provided, otherwise you may permanently damage your Synergy 500. It may also invalidate approval of this apparatus. To get a replacement Synergy 500 base station power supply unit – Item Code 872260 – and a Synergy 500 additional handset charger power supply unit – Item code 872259 – contact the Synergy 500 Helpline 0845 769 7146.
There is a slight chance your phone could be damaged by
an electrical storm. We recommend that you unplug your Synergy 500 from the mains power and telephone socket during storms.
The Synergy 500 will produce
a certain amount of heat
during operation. Equally, the handset as well as any additional chargers you purchase can also become warm during charging. We advise against placing these products on antique, veneered or wooden surfaces as damage may occur.
Do not use the Synergy 500
in damp, humid conditions
such as bathrooms. Do not
expose the equipment or batteries to fire and water.
Do not dispose of used batteries with general household rubbish and do not
burn them.
Do not use the handsets in places where there are explosive hazards.
If you wear a hearing aid, please note that the Synergy
500 works by sending radio signals between the base station and handset. These signals may interfere with some hearing aids, causing a humming noise.
Synergy 500 can interfere with other electrical equipment, e.g. answering machines, TV and radio sets, clock radio/alarms and computers if placed too close. It is recommended that you place your Synergy 500 at least one metre away from such appliances to minimise any risk of interference.
Make sure you connect the power and telephone lines to the correct sockets in the base station.
Clean the handset and base station with a damp (not wet) cloth or antistatic wipe. Never use a dry cloth as this may cause a static shock. Never spray cleaning fluid directly onto the telephone.
Page 12
9
Plan the location of your Synergy 500
Your Synergy 500 works by sending and receiving radio signals between the base station and the handset.
The strength of the signal can depend on where you site the base station. Generally, the higher the base station is located the better. An upstairs room is ideal.
The following points should be considered:
• It should be within 3 metres of a power socket and phone socket otherwise extension cables will be required.
• Try to avoid locations near metallic obstructions or electrical appliances, such as TV sets, fridges, computers, fluorescent lights, radiators, metal pipes and metal window frames.
• It is possible to wall mount handset 2 with the charging cradle, for instructions see page 26.
Setting up
Follow these steps to set up your Synergy 500 ready for use
Please note
The Synergy 500 has a range of up to 300 metres outdoors and up to 50 metres indoors. It is possible that the range may be affected by being near water (e.g. large ponds, lakes and the sea) as well as large metal objects (e.g. radiators, metal partition walls and steel girders).
If you move out of range during a call you will hear a warning tone. You should move closer to the base station.
Page 13
10
Before you use your Synergy 500 handsets for the first time, it is important to have the handset batteries fully charged. We recommend that you leave the Synergy 500 on charge for at least 16 hours.
Each Synergy 500 handset uses 2 Ni-Cad batteries, which are supplied with this product. Take care to put the batteries in the correct +/– position.
3 Install the rechargeable
batteries in the handsets
4 Charge the handsets’
batteries for at least 16 hours
2 Connect the power cable
into the charging unit
Plug the power cable into the socket located on the bottom of the charging unit.
Connect the 3-pin adaptor into a convenient mains socket.
Plug the power cable into the power socket on your Synergy base station.
Plug the adaptor into the mains power supply and switch on. The Power/In Use light comes on.
1 Plug the power cable into
the base unit
C
h
a
r
g
i
n
g
G
H
I
4
1
A
B
C
2
J
K
L
5
T
U
V
8
0
P
Q
R
S
7
R
2
2
2
2
R
Redial
S
D
E
F
3
M
N
O
6
W
X
Y
Z
9
V
o
l
S
y
n
e
r
g
y
5
0
0
Q
u
i
c
k
d
i
a
l
I
n
t
e
r
c
o
m
C
o
n
f
e
r
e
n
c
e
C
h
a
r
g
i
n
g
Synergy 500
Charging
Power / In Use
DECT
Page
G
H
I
4
1
A
B
C
2
J
K
L
5
T
U
V
8
0
P
Q
R
S
7
R
2
2
2
2
R
Redial
S
D
E
F
3
M
N
O
6
W
X
Y
Z
9
Vol
S
y
n
e
r
g
y
5
0
0
Q
u
i
c
k
d
i
a
l
I
n
t
e
r
c
o
m
C
o
n
f
e
r
e
n
c
e
Place handset 1 on the base unit and handset 2 on the charger. The red charging lights will come on.
Page 14
11
If you do not have modern phone sockets, call Freefone 0800 800 150 and ask for a BT engineer to come and fit the correct type. This is a chargeable service.
Your Synergy is now ready for use.
5 Connect the telephone
line cord
Customer Helpline
0845 769 7146
The telephone line cord is already connected to your Synergy base unit, so simply plug the telephone line cord into the wall socket.
Please note
Handset 1 must be face up on the base unit. The handset will not charge if you place the handset face down. If your handsets do not have the full initial 16 hours charge, you could find that your batteries performance is affected.
Battery low warning
If the In Use light on your handset flashes and you hear a warning tone every ten seconds you will need to recharge your handset.
Battery performance
To keep your batteries in the best condition, leave the handset off the base station for a few hours at a time (after the initial 16 hour charge).
After charging your Synergy handset for the first time, subsequent charging time for the batteries is approximately 6-8 hours. Batteries and case may become warm during charging. This is normal and not dangerous.
Under ideal conditions, the handset batteries should give about 12 hours talktime or 150 hours standby on a single charge.
Please note, however, that new Ni-Cad batteries do not reach full capacity until they have been in normal use for several days.
Please note that while the Ni-Cad rechargeable batteries can be expected to give years of service they do not last forever.
Their actual lifespan depends on how heavily they are used but over time, their capacity to recharge will begin to diminish and they will eventually need replacing.
Page 15
12
Using your Synergy 500 telephone
Press the green TALK button. You hear the dial tone.
DIAL
Enter the number you want and it is dialled.
Making and receiving calls
Press the green TALK button.
Or
Place the handset back on the base.
To make an external call
To end a call
When the phone rings the green Power/In Use light on the base and the red In Use light on the handset will flash.
Press the TALK button to answer the call
Or
If the handset is on the base, simply pick it up and talk.
To receive a call
During a call you can adjust the volume of the handset receiver. There are 3 volume levels
Use the –VOL+button to reach the desired volume level.
To adjust the earpiece volume
Vol
Page 16
Press the green TALK button.
Press the REDIAL button. The last number called is dialled.
Press the PAGE button on the base station.
Your handset(s) will ring. To stop paging press any
button on your handset or press the PAGE button again on the base. All handsets will stop ringing.
13
To redial the last number
To page a handset
This is used when connected to certain switchboards and for some BT Select Services or those services available via your network provider.
To use the recall button
R
Redial
R
During your call: Press the S button.
The handset In Use light will flash. Your caller cannot hear you.
Press the S button to talk to your caller again
To switch secrecy on/off
S
S
Page
Page
Secrecy
Redial
Recall
Paging
You can page the handset(s) from the base station to alert a handset user that they are wanted or to locate a missing handset.
This lets you talk to someone else close by without your caller hearing the conversation.
Page 17
14
Press the green TALK button.
Press the QUICKDIAL button.
KEYPAD
Enter the memory location number under which the number is stored.
The number will be dialled.
You can store up to 10 of your most important or frequently dialled numbers in your Synergy’s memory.
Stored numbers can be up to 24 digits long.
Using the 10 number memory
To store a number in the memory
To delete a number from the memory
Press the
QUICKDIAL
button. The handset In Use light will flash.
Enter the memory location
KEYPAD
number (0-9) under which you want the number to be stored.
To dial a number in the memory
Press the
QUICKDIAL
button. The handset In/Use light will flash.
KEYPAD
Enter the memory location number that you wish to delete.
Press the QUICKDIAL button to confirm.
You will hear a confirmation tone.
The number has been deleted.
Q
u
i
c
k
d
i
a
l
KEYPAD
Enter the telephone number you want to store.
Press the QUICKDIAL button.
You will hear a confirmation tone.
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
Note
Use the memory label on the back of your handsets to keep a note of your stored numbers.
Lift the plastic cover to accesss the memory label.
Page 18
15
Handset settings
You can choose from 5 melodies. The pre-set melody is 1.
Press the QUICKDIAL button.
Press the ✱ button, then the
3 button.
Choose between the
KEYPAD
different melodies 1-5 (the ringer melodies can be heard during selection).
Press the QUICKDIAL button. You will hear a confirmation tone.
The volume levels range from
0-3 where 0 is off and
3 = maximum. The pre-set
level is 2. Press the QUICKDIAL
button. Press the ✱ button, then the
4 button.
Choose a setting from 0-3
KEYPAD
(the volume levels can be heard during selection).
Press the QUICKDIAL button. You will hear a confirmation tone.
To adjust the handset ringer volume
To adjust the handset ringer melody
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
G
H
I
4
2
D
E
F
3
Internal handset ringer
Your Synergy 500 Twin has a different ringer for internal calls. The melody is set to 4 and the volume to 2. This cannot be changed.
Page 19
Base station settings
You can use your handset to change the melody on the base. You can choose from
5 melodies. The pre-set
melody is 3. Press the QUICKDIAL
button. Press the ✱ button, then the
5 button.
Choose between the
KEYPAD
different melodies 1-5 (the melodies can be heard during selection).
Press the QUICKDIAL button. You will hear a confirmation tone.
You can use your handset to change the volume on the base unit. The volume levels range from
0-3, where
0 is off and 3 is maximum.
The pre-set level is 3. Press the QUICKDIAL
button. Press the ✱ button, then the
6 button.
Choose a setting from 1-3 (the volume level can be heard during selection).
Press the QUICKDIAL button to confirm.
To adjust the base ringer melody
To adjust the base ringer volume
If you change your base station PIN, keep a record of the new number by writing it in the space provided on page 7.
Press the
QUICKDIAL
button. Press the ✱ button, then the
0 button.
Enter the current 4-digit
PIN
base station PIN (original setting 0000).
Press the QUICKDIAL button. Enter the new 4-digit
PIN
PIN you want. Press the QUICKDIAL
button.
PIN
Re-enter the new PIN. Press the QUICKDIAL
button. You will hear a confirmation tone.
To change the base station PIN
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
J
K
L
5
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
0
16
Q
u
i
c
k
d
i
a
l
Page 20
17
Using additional handsets
Registering an additional Synergy handset with the base station or de-registering a handset
As well as your original handset, you can register up to a further 4 additional handsets to your Synergy 500 base station.
Each additional handset you purchase must be registered to the base station.
Please note
The two handsets provided with your Synergy 500 Twin come pre­registered to your base station.
Remember to charge the batteries of new handsets for at least 16 hours.
Please note
The two handsets provided with your Synergy 500 Twin come with the relevant numbered plastic label already attached to the top of your handset.
It is important to number your handsets when you are registering and using multiple handsets.
Attach the relevant numbered plastic labels provided onto the top of your Synergy 500.
Pre-set PINs
Your Synergy 500 comes with a pre-set PIN which you will need to use to perform various functions on your phone.
Base station PIN is 0000 – used when adjusting base station settings and registration of new handsets.
Numbering your handsets
1 2 3 4
5
6
Page 21
Press and hold the PAGE button on the base until you hear a double beep.
The following procedure should be followed on the handset you wish to register.
Press the QUICKDIAL button. Press the ✱ button and then
the # button. Enter the number of the
KEYPAD
desired base unit. If you have one base unit the number will be 1. If you have two, the second will be number 2 and so on.
PIN
Enter the base station PIN (original setting: 0000).
Press the QUICKDIAL button and wait for the confirmation beep. The handset number is automatically defined by the base. (See page 20 for more details of “Operating with additional base stations”.)
To register a handset
You have to use a different handset to de-register another handset from a base station, i.e. if you want to de-register handset 2 you can use handset 1.
Press the QUICKDIAL button. Press the ✱ button, then the
9 button.
Enter the handset number
KEYPAD
to de-register.
PIN
Enter the base station PIN. Press the QUICKDIAL
button. You will hear a confirmation tone
To de-register a handset
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
2 2
W
X
Y
Z
9
Page
You can check your handset number to a registered base by:
Press the QUICKDIAL button. Press the ✱ button.
KEYPAD
Then press 7 and 1. Press the QUICKDIAL button.
The number of short beeps heard corresponds to the handset number.
To check your handset number
Q
u
i
c
k
d
i
a
l
18
Page 22
19
You can talk to one external call and another internal caller at the same time on your Synergy handset.
During a call with an external caller:
Press the INTERCOM button. Your caller can hear a waiting tone.
KEYPAD
Enter the handset number to which you want to transfer the call (If the handset is not answered you can return to your caller by pressing the INTERCOM button again).
When the handset is answered press the
CONFERENCE button. You
can now start your three­way conversations.
Press the green TALK button and you will be disconnected from the external caller and the other handset user, however they will still be on a call together.
To hold a three-way conversation
I
n
t
e
r
c
o
m
C
o
n
f
e
r
e
n
c
e
I
n
t
e
r
c
o
m
During an external call:
Press the INTERCOM button. Your caller will hear a waiting tone.
KEYPAD
Enter the handset number to which you want to transfer the call. (If the handset is not answered you can return to your caller by pressing the INTERCOM button again).
When the handset is answered you can talk or press the green TALK button to transfer the call.
To transfer an external call to another handset
I
n
t
e
r
c
o
m
I
n
t
e
r
c
o
m
To make an internal call
Press the
INTERCOM button.
Enter the handset number
KEYPAD
you want. The called handset will ring.
Press the green TALK button to end the call.
I
n
t
e
r
c
o
m
Page 23
Operating with additional base stations
You can use up to five handsets on each Synergy 500 base station, and up to four base stations with your handset to build up a comprehensive cordless telephone system.
You can register a handset with up to 3 other base stations.
Press and hold the PAGE button on the base station you want to register your handset to until you hear a beep.
Press the QUICKDIAL button. The In Use light will flash.
Press the ✱button, then the
#
button.
KEYPAD
Enter the number of the desired base station.
PIN
Enter the base station PIN (original setting: 0000).
Press the
QUICKDIAL button.
You will hear a confirmation tone.
20
To register your handset to another base station
Page
Please note
One handset can only receive calls
from one base station at a time.
To select which base station you want your handset to use
When more than one handset is being used you can extend the handset range by selecting which base you want to use. The handsets can be registered to different base stations.
Press the
QUICKDIAL button.
Press the ✱ button, then the
8 button.
KEYPAD
Enter the number of the base station.
Press the QUICKDIAL button. After a few seconds you will
hear a confirmation tone.
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
T
U
V
8
2
Page 24
21
You can check the base number your handset is registered to.
Press the QUICKDIAL button. Press the ✱ button.
KEYPAD
Then press 7 and 2. Press the QUICKDIAL button. The number of short beeps
heard corresponds to the base number.
To check your base station number
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
Page 25
You can answer the second call, without disconnecting your first caller, by pressing the R (Recall) button. The first caller will be put on hold.
When you have spoken to the second caller you can return to the first caller by pressing the R(Recall) button again. You can switch back and forth between the two
To use Call Waiting
BT Select Services
If you are connected to a digital exchange, you can subscribe to a range of BT Select Services. If you wish to subscribe to any of these services contact us on Freefone 0800 800 152 business, 150 residential, 8am to 6pm, Monday to Friday.
If an incoming call arrives while you are already engaged on a telephone call, you will hear a soft beep every 5 seconds (this beep is not audible to the person you are speaking to).
Instead of the engaged tone, the second caller will hear an announcement to hold on as you are aware that there is a second call.
Call Waiting
Other services
calls without disconnecting either if you wish.
If you wish to disconnect the first call press the TALK button after speaking to the first caller.
The handset will then ring. Press the TALK button again and continue with the second caller.
The second caller will only be charged for their call from the moment you answer and not while they are waiting for your initial contact.
• Call my bill
• Call Barring*
• Call Diversion*
• Charge Advice
• Reminder Calls*
• Three-way Calling*
• Call Return 1471
*A quarterly fee is payable for these services.
For more information about these Select Services, call BT on Freefone 0800 800 150 for residential or 152 for business. If you are not on the BT network, please ask your telecommunications supplier for information on their services.
22
R
R
Page 26
General information
Pack the unit securely, preferably in the original packaging. All parts must be returned including the mains power adaptor. We cannot take responsibility for goods damaged in transit.
This product is intended for use within the UK for connection to the public telephone network and compatible switchboards, which support tone dialling and timed break recall. If in doubt please consult your service provider.
Within guarantee
If you experience a problem with your Synergy 500 you should contact the Synergy 500 Helpline on 0845 769
7146
. Calls are charged at local call rates. If the problem is not remedied, you will be advised to contact your original point of purchase.
Some retailers offer extended warranty schemes for cover outside the initial 12-month period. Please ask them for details.
Outside guarantee
If your Synergy 500 needs repair after the guarantee period has ended, contact the Synergy Helpline on
0845 769 7146 for information on
our recommended repair agents.
If you have to return your Synergy 500
23
Guarantee
Technical information
How many phones can you have?
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. The Synergy 500 has a REN of 1. Any other instrument provided by BT may be assumed to have a REN of 1 unless otherwise stated. A total REN of 4 is allowed.
Only use approved power adaptor: Item code 872260 for Synergy 500 main base unit power adaptor; Item code 872259 for Synergy 500 additional handset charger power adaptor.
Only use approved batteries item code
872261.
R&TTE
This product complies with R&TTE directive (99/05/EC).
Switchboard compatibility
Page 27
Press the QUICKDIAL button.
Press the ✱ button, then the
2 button.
Press either 0 for TONE dialling or 1 for PULSE dialling.
Press the QUICKDIAL button to confirm.
With some switchboards it may be helpful to dial a pause after entering the PSTN pre-fix code, e.g. 9, 11 etc. to enable you to get an outside line.
You can therefore enter a pause when storing a memory number:
Press the QUICKDIAL button. The handset In Use light will flash.
KEYPAD
Enter the memory location number (0-9) under which you want the number to be stored.
KEYPAD
Enter the PSTN pre-fix code e.g. 9.
Press the REDIAL button. This will add a 3 second pause.
KEYPAD
Then enter the telephone number.
Press the QUICKDIAL button. You will hear a confirmation
tone.
To set the dialling mode
Switchboard access codes
24
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
A
B
C
2
0
1
When connecting your Synergy 500 to a switchboard/PBX, you may need to change the dialling mode from TONE to PULSE.
R
Redial
Please note
Your Synergy 500 is supplied set to
tone dialling.
To enter a PSTN pre-fix code and pause in the memory
Page 28
25
If you have changed various settings i.e. handset volume or base station melody and you want to reset them all back to the original settings. You can use the following process:
Please note
This will reset all changed settings and your handsets will still be registered to the base station.
To Reset your handset and base station settings
Press the
QUICKDIAL
button. Press the ✱ button. Press the SECRECY button.
PIN
Enter the base station PIN (original setting: 0000).
Press the QUICKDIAL button. You will hear a confirmation
tone.
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
S
Page 29
Wall mounting the charger
C
B
B
A
Lower charger onto wall bracket ensuring that (A) slides into the holes indicated by (B) of the charger.
Push backwards to lock into place. Allow the power cable to drop
through the back indicated by (C).
Connect the charger to the bracket
Attach the bracket to the wall
26
Wall
Page 30
Help and Advice
No dial tone
Is the telephone line cord plugged into the phone socket?
Check that the base station is connected to the mains power and switched on.
No ring on the handset or base station
The ringer volume may be switched to silent. To adjust the ringer volume on the handset, see page 15, on the base station, see page 16.
27
Emergency calls
The emergency services can be contacted in the UK by dialling
999
or 112 which is valid in any country that is a member of the European community.
Please note
If your Synergy 500 is connected to a switchboard/PBX, you may have to dial an access number before
999
to contact the emergency services. Some switchboards cannot dial out during a power failure.
The Synergy 500 will not work when the power fails. Alternative arrangements should be made for access to emergency services.
Check that the base station is plugged into the phone socket.
Check that the base station is plugged into the mains power and switched on.
Buzzing noise on my radio, TV, computer or hearing aid
Sometimes, your Synergy 500 can interfere with other electrical equipment if it is placed too close.
It is recommended that you place your Synergy 500 and other Synergy handsets at least one metre away from such appliances to avoid any risk of interference.
The charger does not appear to be working
Check that:
• the power adaptor is properly plugged in to the charger
• your handset has slotted correctly into the charger
• the battery is correctly fitted into the handset
Are you using the correct power adaptor? Synergy 500 base station power supply unit is Item Code 872260, and the Synergy 500 additional handset charger power supply unit is Item Code 872259.
Page 31
Index
28
Additional handsets 17-19
Base station
additional 20 check number 21 melody 16 PIN number 16 register to another base 20 ringer volume 16 select which base station 20
Batteries
charging 10 installing 10 low warning 11 performance 11
Calls
end 12 internal 19 make 12 receive 12 redial 13 secrecy 13 three-way conversation 19 transfer 19
Call waiting 22
De-register 18
Dialling mode 24
End a call 12
Guarantee 23
Handset settings 15
ringer volume 15
ringer melody 15 Help 27 Helpline 11
Internal calls 19
Location 9
Make a call 12
Melody 15
handset 15
base 16 Memory
delete a number 14
dial a stored number 14
label 14
store a number 14
Numbering handsets 17
Pause 24
Page 32
29
Paging 13 PIN base 16 Power
socket 10 cable 10
Recall 13
Receive a call 12 Redial 13 Register
handset 18 to another base 20
REN (Ringer Equivalence Number)
23
Reset settings
handset 25 base station 25
Returning your Synergy 500 23
Safety instructions 8
Secrecy 13 Select services 22 Setting up 9 Storing a number 14 Switchboard compatability 23–24
Technical information 23
Telephone line cord 11 Three-way conversation 19 Transfer calls 19
Volume
earpiece 12
handset ringer 15
base ringer 16
Wall mounting 26
Page 33
CE compliant to 99/05/EEC (RTTE Directive)
Offices worldwide
The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.
Touchtone™ is a registered trade mark of British Telecommunications plc in the UK.
© British Telecommunications plc 2000. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Designed by: The Art & Design Partnership Limited. Printed in China. Synergy 500 Twin Issue 1 (09/00) 5
Printed on paper which meets international environmental standards.
Page 34
12
Using your Synergy 500 telephone
Press the green TALK button. You hear the dial tone.
DIAL
Enter the number you want and it is dialled.
Making and receiving calls
Press the green TALK button.
Or
Place the handset back on the base.
To make an external call
To end a call
When the phone rings the green Power/In Use light on the base and the red In Use light on the handset will flash.
Press the TALK button to answer the call
Or
If the handset is on the base, simply pick it up and talk.
To receive a call
During a call you can adjust the volume of the handset receiver. There are 4 volume levels
Use the –VOL+button to reach the desired volume level.
To adjust the earpiece volume
Vol
Page 35
Press and hold the PAGE button on the base until you hear a beep.
The following procedure should be followed on the handset you wish to register.
Press the QUICKDIAL button. Press the ✱ button and then
the # button. Enter the number of the
KEYPAD
desired base unit. If you have one base unit the number will be 1. If you have two, the second will be number 2 and so on.
PIN
Enter the base station PIN (original setting: 0000).
Press the QUICKDIAL button and wait for the confirmation beep. The handset number is automatically defined by the base
To register a handset
You can use one handset to de-register another handset from a base station.
Press the
QUICKDIAL button.
Press the ✱ button, then the
9 button.
Enter the handset number
KEYPAD
to de-register.
To de-register a handset
To make an internal call
Press the
INTERCOM button.
Enter the handset number
KEYPAD
you want. The called handset will ring.
Press the INTERCOM button to end the call.
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
Q
u
i
c
k
d
i
a
l
I
n
t
e
r
c
o
m
2
2
W
X
Y
Z
9
Page
You can check your handset number to a registered base by:
Press the QUICKDIAL button. Press the ✱ button.
KEYPAD
Then press 7 and 1. Press the QUICKDIAL button.
The number of short beeps heard corresponds to the handset number.
To check your handset number
Q
u
i
c
k
d
i
a
l
18
PIN
Enter the base station PIN. Press the QUICKDIAL
button. You will hear a confirmation tone
Page 36
19
You can talk to one external call and another internal caller at the same time on your Synergy handset.
During a call with an external caller:
Press the INTERCOM button. Your caller can hear a waiting tone.
KEYPAD
Enter the handset number to which you want to transfer the call (If the handset is not answered you can return to your caller by pressing the INTERCOM button again).
When the handset is answered press the
CONFERENCE button. You
can now start your three­way conversations.
You can stop the three-way call by pressing the
CONFERENCE button. You
will still be connected to your external caller
Alternatively you could press the green TALK button and you will be disconnected from the external caller and the other handset user, however they will still be on a call together.
To hold a three-way conversation
I
n
t
e
r
c
o
m
C
o
n
f
e
r
e
n
c
e
I
n
t
e
r
c
o
m
During an external call:
Press the INTERCOM button. Your caller will hear a waiting tone.
KEYPAD
Enter the handset number to which you want to transfer the call. (If the handset is not answered you can return to your caller by pressing the INTERCOM button again).
When the handset is answered you can talk or press the green TALK button to transfer the call.
To transfer an external call to another handset
I
n
t
e
r
c
o
m
I
n
t
e
r
c
o
m
C
o
n
f
e
r
e
n
c
e
Loading...
Buy Points How it Works FAQ Contact Us Questions and Suggestions Privacy Policy Cookie Policy Terms of Use