BT 500 User Manual
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
User Guide
BT VERVE 500
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
Welcome…
to your BT Verve 500 Digital Cordless
Telephone Answering Machine
Slim, elegantly designed digital cordless telephone.
•
Integrated answering machine with 28 minutes digital
•
recording time.
1.5" 4K Colour display with helpful icons.
•
255 Name and number phonebook to store all your contact
•
numbers for easy dialling.
Copy contacts from your mobile phone SIM card to the BT
•
Verve 500 phonebook.
SMS – to send and receive text messages*.
•
Caller Display lets you see who’s calling and your phone stores
•
details of the last 30 callers in a Calls log
20 Last number redial.
•
Handsfree feature for greater flexibility when calling.
•
Register up to 5 handsets to the base without the need for
•
additional wiring.
*
.
* You must subscribe to your network provider’s Caller Display service for this feature to work.
A quarterly fee may be payable.
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
This User Guide provides you with all the
information you need to get the most from
your phone.
You must first set up your phone before you
can use it. This doesn’t take long and is easy
to do. Just follow the simple instructions in
‘Getting Started’, on the next few pages.
Need help?
If you have any problems setting up or using your BT Verve 500
please contact the Helpline on 0870 242 6652 or email
bthelpdesk@convergys.com.
Alternatively, you may find the answer in ‘Help’ at the
back of this guide.
IMPORTANT
This equipment is not designed for making emergency telephone calls when
the power fails. Alternative arrangements should be made for access to
emergency services.
This product is intended for connection to analogue public switched
telephone networks and private switchboards in the United Kingdom.
Got everything?
BT Verve 500 handset
•
BT Verve 500 base
•
1 x MT-Li-ion 3.7V 600mAH
•
rechargeable battery pack
Mains power adaptor
•
(item code 032214)
Telephone line cord
•
If you have purchased a BT Verve 500
multiple pack you will also have the
following items for each handset:
BT Verve 500 handset
•
BT Verve 500 charger
•
1 x MT-Li-ion 3.7V 600mAH
•
rechargeable battery pack
Mains power adaptor for charger
•
(item code 032216)
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
4
In this guide
Getting started
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Set the time and date . . . . . . . . . .. . . . . . .8
Getting to know your phone
Handset buttons . . . . . . . . . . . . . . . . . . . . . .10
Handset display icons . . . . . . . . . . . . . . . . .11
Standby display . . . . . . . . . . . . . . . . . . . . . .12
Answering machine and base buttons . . . .12
Character map . . . . . . . . . . . . . . . . . . . . . . .13
Navigating the menus . . . . . . . . . . . . . . . . .13
Menu map . . . . . . . . . . . . . . . . . . . . . . . . . .14
Using the phone
Switch the handset power on/off . . . . . . . .15
Make an external call . . . . . . . . . . . . . . . . . .15
Preparatory dialling . . . . . . . . . . . . . . . . . . .15
End a call . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Receive a call . . . . . . . . . . . . . . . . . . . . . . . .16
Earpiece/receiver volume . . . . . . . . . . . . . .16
Secrecy (mute) . . . . . . . . . . . . . . . . . . . . . . .17
Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Make a call in handsfree . . . . . . . . . . . . . . .17
Answer a call in handsfree . . . . . . . . . . . . . .18
Switch to handsfree during a call . . . . . . . .18
Redial list . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Call a number from the redial list . . . . . . . .18
Copy a number from the redial list
to the phonebook . . . . . . . . . . . . . . . . . . . .19
Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . .19
Paging handsets . . . . . . . . . . . . . . . . . . . . . .20
255 Name and number phonebook . . . . . .20
Store a name and number . . . . . . . . . . . . . .21
Dial a number . . . . . . . . . . . . . . . . . . . . . . . .21
Edit an entry . . . . . . . . . . . . . . . . . . . . . . . . .22
Delete an entry or all entries . . . . . . . . . . . .22
Copy an entry to another handset . . . . . . .23
Save a phonebook number to a
quick dial key . . . . . . . . . . . . . . . . . . . . . . . .23
Dial a quickdial number . . . . . . . . . . . . . . . .24
Copy SIM card contacts to the
phonebook . . . . . . . . . . . . . . . . . . . . . . . . . .24
Display settings
Wallpaper . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Alarm and time settings
Set the time and date . . . . . . . . . .. . . . . . .27
Set the alarm . . . . . . . . . . . . . . . . . . . . . . . .27
Silence the alarm . . . . . . . . . . . . . . . . . . . . .28
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
Sound settings
Handset earpiece/speaker volume . . . . . . .29
External call ringer melody and volume . . .29
Internal call ringer melody and volume . . .30
Base ringer melody and volume . . . . . . . . .31
Handset tones . . . . . . . . . . . . . . . . . . . . . . .32
Phone settings
Auto answer . . . . . . . . . . . . . . . . . . . . . . . . .33
Register a handset . . . . . . . . . . . . . . . . . . . .33
Dim mode . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Handset name . . . . . . . . . . . . . . . . . . . . . . .35
Reset your handset . . . . . . . . . . . . . . . . . . .35
Room monitor . . . . . . . . . . . . . . . . . . . . . . .36
System PIN code . . . . . . . . . . . . . . . . . . . . .37
De-register a handset . . . . . . . . . . . . . . . . .38
Reset your base . . . . . . . . . . . . . . . . . . . . . .38
Recall time . . . . . . . . . . . . . . . . . . . . . . . . . .39
Pause time . . . . . . . . . . . . . . . . . . . . . . . . . .39
Call log type . . . . . . . . . . . . . . . . . . . . . . . . .40
Auto-delete . . . . . . . . . . . . . . . . . . . . . . . . .41
Answering machine
Answering machine settings
(via the handset) . . . . . . . . . . . . . . . . . . . . .43
Switch the answering machine ON/OFF . . .43
Answer delay . . . . . . . . . . . . . . . . . . . . . . . .43
In this guide
Incoming message record time . . . . . . . . . .44
Time stamp on/off . . . . . . . . . . . . . . . . . . . .45
Monitoring/call screening . . . . . . . . . . . . . .45
Recording quality . . . . . . . . . . . . . . . . . . . . .46
Outgoing messages . . . . . . . . . . . . . . . . . . .47
Record your own outgoing message . . . . .47
Check your outgoing message . . . . . . . . . .48
Select the outgoing message
answer mode . . . . . . . . . . . . . . . . . . . . . . . .48
Listening to your messages . . . . . . . . . . . . .49
Record a memo . . . . . . . . . . . . . . . . . . . . . .50
Answering machine settings
(via the base) . . . . . . . . . . . . . . . . . . . . . . . .51
Switch the answering machine ON/OFF
and select the answer mode . . . . . . . . . . . .51
Check/delete the outgoing message . . . . .51
Record a new outgoing message . . . . . . . .52
Listening to your messages . . . . . . . . . . . . .52
Record a memo . . . . . . . . . . . . . . . . . . . . . .53
Remote access . . . . . . . . . . . . . . . . . . . . . . .53
Change the remote access PIN code . . . . . .53
Switch remote control On/Off . . . . . . . . . . .54
Switch your answering machine
on remotely . . . . . . . . . . . . . . . . . . . . . . . . .55
Check your messages remotely . . . . . . . . . .55
Operating your answering machine
remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
5
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
6
In this guide
Caller Display
Calls log . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
View and dial from the Calls log . . . . . . . . .57
Copy a Calls log number to the
Using additional handsets
Internal calls . . . . . . . . . . . . . . . . . . . . . . . . .72
Transferring calls . . . . . . . . . . . . . . . . . . . . .73
3-Way Calls . . . . . . . . . . . . . . . . . . . . . . . . . .73
phonebook . . . . . . . . . . . . . . . . . . . . . . . . . .58
Delete a/all Calls log number(s) . . . . . . . . .59
Text messaging
Subscribe to the text messaging service . . .60
Cost of the fixed line service . . . . . . . . . . . .60
Send a text message . . . . . . . . . . . . . . . . . .61
Entering text . . . . . . . . . . . . . . . . . . . . . . . . .62
Writing tips for text entry . . . . . . . . . . . . . .62
Receiving and reading text messages . . . . .63
Read, edit and send messages stored
in the Drafts box . . . . . . . . . . . . . . . . . . . . . .65
Delete messages stored in the
Drafts box . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Read, edit, send or delete messages
stored in the Outbox . . . . . . . . . . . . . . . . . .68
Service Centre numbers . . . . . . . . . . . . . . . .69
Adding or changing Service
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
General information
Replacing the handset battery pack . . . . . .81
Safety information . . . . . . . . . . . . . . . . . . . .81
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Environmental . . . . . . . . . . . . . . . . . . . . . . .82
Product disposal instructions . . . . . . . . . . .82
Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Returning your phone . . . . . . . . . . . . . . . . .83
Technical information . . . . . . . . . . . . . . . . .84
How many telephones can I have? . . . . . . .84
R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Declaration of Conformance . . . . . . . . . . . .84
Connecting to a switchboard . . . . . . . . . . . .85
Inserting a pause . . . . . . . . . . . . . . . . . . . . .85
Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Centre numbers . . . . . . . . . . . . . . . . . . . . . .70
Select an SMS Centre to
send/receive from . . . . . . . . . . . . . . . . . . . .71
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
Getting started
Location
You need to place your BT Verve 500 within 2 metres of the
mains power socket and telephone socket so that the cables
will reach.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.
Your BT Verve 500 works by sending radio signals between
the handset and base. The strength of the signal depends on
where you site the base. Putting it as high as possible ensures
the best signal.
Setting up
1. Plug the mains power cord into the round socket on the back
of the base and connect the other end to the mains power
wall socket. When correctly connected the red message
counter will illuminate.
2. Remove the battery compartment cover, by sliding it
downward and lifting off.
WARNING
Do not place your BT Verve 500 in the
bathroom or other humid areas.
Handset range
The BT Verve 500 has a range of 300
metres outdoors when there is a clear
line of sight between the base and
handset. Any obstruction between
the base and handset will reduce the
range significantly.
With the base indoors and handset
either indoors or outdoors, the range
will normally be up to 50 metres.
Thick stone walls can severely affect
the range.
Signal strength
The on your handset indicates
when you are in range.
When you move out of range of the
base the icon will flash and the
out of range tone (2 beeps) will
sound. This tone is repeated until
you move back int
not move back into range you risk
your call being disconnected.
IMPORTANT
The base s
into the mains power socket at all
times. Do not connect the telephone
line until the handset is fully charged.
Only use the power and t
cables supplied with the product.
tation mus
o range. If you do
t be plugged
elephone
7
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
8
Getting started
Talk/Standby time
In ideal conditions, fully charged
handset batteries should give about
12 hours talk time or 120 hours
standby time on a single charge. The
base must remain plugged in to the
mains and switched on at all times.
Note that a new battery pack will not
reach full capacity until it has been in
normal use for several days.
Battery low warning
If the handset has 15 minutes or less
talk-time remaining the symbol
will flash in the display. If you are on a
call, you will hear 2 warning beeps
every 30 seconds to alert you. You
will need to recharge the handset
before you can use it again.
ery is completely flat, it will
If the batt
take several minutes to become active
again after being placed on the
charger. You will need to charge the
eries for 12 hours before they are
batt
fully charged.
Battery performance
To keep your battery pack in the best
condition, leave the handset off the
base for a few hours at a time.
Running the battery right down at
least once a week will help it last as
long as possible.
Insert the MT Li-ion 3.7V 600mAh rechargeable battery supplied
by plugging the small battery connector plug into the socket
inside the battery compartment. Make sure the battery wires are
tucked in and then slide the battery compartment cover back on.
3. Place the handset on the base to charge for at least 24 hours.
You will hear a beep and the handset display will come on
briefly to confirm the handset is sitting correctly.
4. After 24 hours, plug one end of the telephone line cord into
the socket on the back of the base and the other end into the
telephone wall socket.
Set the date and time
We recommend that you set the date and time (as shown
below) so they can be recorded with each answering machine
message you receive.
Menu
1. Press
to open the main menu. Then use the NAVIGATION
buttons to highlight the menu and press OK.
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
2.
Clock Setting
is displayed, press OKto select.
3. The current time and date setting is displayed. Enter 2 digits
for the hour and 2 for the minute (e.g. for 2.15pm, enter
, , , ). The cursor moves across
automatically, now enter 2 digits each for the day, month and
year, e.g. for 6thMay 2006 press , , , ,
OK
, then press
to confirm.
4. Press to exit and return to standby.
BT Verve 500 multiple pack owners
For each additional handset:
1. Plug the power adaptor cable into the underside of the charger
and plug the other end into the mains wall socket and switch
the power on.
2. Insert the batteries as described on page 7, point 2.
3. Place the handset in the charger and charge for at least
24 hours.
4. Any additional handsets that came with your BT Verve 500
are ready for immediate use and normally there is no need to
register them to the base. If you do need to register a
handset, please see page 33.
Getting started
The charge capacity of rechargeable
batteries will reduce with time as they
wear out, giving the handset less
talk/standby time. Eventually they
will need to be replaced. New battery
packs are available from the BT Verve
500 Helpline on 0870 242 6652.
After charging your handset for the
first time, subsequent charging time
is about 6–8 hours a day.
The battery and handset may become
warm during charging. This is normal.
If you subscribe to a Caller Display
Service from your network provider
the time will be set when you receive
your first call.
The default time setting is 12:01pm.
The default time setting is 1st January
2006 (01/01/06).
You need to place your BT Verve 500
charger close enough to a mains
power socket so that the cable
each.
will r
9
Your BT Verve 500 is ready for use.
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
10
Getting to know your phone
Handset buttons
Earpiece
4K Colour Display
In standby mode, press to access the phonebook page 20.
In standby mode, press to access the redial list.
In talk mode, press to display the in-call options.
In menu mode, press to go back to the previous display.
In standby mode, press to access the redial list, page 18.
Use to scroll up through menu options, phonebook entries
In talk mode, press to increase the handset receiver
In standby mode, press to make a handsfree call, page 17.
In talk mode, press to toggle between handsfree and
In menu mode, press to view options to the left.
In text entry mode, press to move the cursor left through
Press to make, receive or end a call, page 15.
In standby mode, press and hold to switch the handset
When switched off, press and hold to switch the handset
In menu mode, press to exit and return to standby.
Press and hold to lock/unlock the keypad, page 19.
Scroll left/ Handsfree On/Off
In talk mode, press to end a call, page 15.
Middle Soft Key
Left Soft Key
Redial /Up/ Volume +
and the calls list.
volume, page 16.
handset modes.
the text.
Talk
power off, page 15.
power on, page 15.
*/ Key lock
Right Soft Key
In standby mode, press to open the main menu, page 13.
In talk mode, press to switch secrecy on/off, page 17.
In menu mode, press to confirm a displayed option.
Scroll Right/Recall
In standby or talk mode, use to insert a Recall into the
dialling sequence, R is displayed.
For use with a switchboard/PBX and certain BT Calling
Features.
In menu mode, press to view options to the right.
In text entry mode, press to move the cursor right
through the text.
Caller Display/ Down/Volume -
In standby mode, press to access the calls list, page 57.
Use to scroll up through menu options, phonebook
entries and the calls list.
In talk mode, press to decrease the handset receiver
volume, page 16.
In use/charging light (blue)
Flashes when new (unviewed) calls are received in the
calls list or when new text messages are received.
Alphanumeric keypad
Use to enter characters/digits.
#/INT
Use to make internal calls, transfer calls and hold 3-way
calls, page 72.
Microphone
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
Handset display icons – These are the symbols you will see on your handset’s screen
Antenna and range bars
Displayed in standby mode to
indicate handset is in range of
the base. Flashes if you go out
of range.
The number of bars indicates the
reception strength. The more
bars, the better the reception.
Battery levels
Shows handset battery status.
Empty – batteries need
recharging. 1 bar filled – battery
low. 2 bars filled – half charged
battery. 3 bars filled – fully
charged battery.
Handsfree speaker
Displayed when in hands
mode (speaker is activated).
ee
fr
Ringer off
Displayed when the handset
ringer volume is switched off.
Handset
Displayed when a call is in
progress.
Flashes when a call is being
received or an external call is
on-hold.
House
Displayed during an internal call.
Flashes when receiving an
internal call or an internal call
is on-hold.
Flashes when the handset
is being paged.
Getting to know your phone
Lock
Displayed when the keypad is
locked.
Alarm clock
Displayed when an alarm is set.
11
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
12
Getting to know your phone
Standby display
When in standby mode, the display shows the handset name and number, the RANGE and BATTERY
symbols, the time and date and the 3 soft key options: Redial, (Phonebook) and Menu.
Handset name and number
Answering machine and base buttons
Use to adjust the loudspeaker volume.
Press once to replay the current
Press repeatedly to skip backwards
through messages, page 52.
Press and release to page/find
Press and hold to enter registration
mode when registering handsets,
Volume +/-
message, page 52.
Find (page handset)
handset(s), page 20.
page 33.
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
<Skip
Range
Time
Comes on when a
call is in progress.
In Use light
Phonebook
SIM reader/writer
t your mobile phone SIM
Inser
card here to copy entries to the
phonebook, page 24.
Battery
Date
Delete
Press and hold to delete the
current message, page 52.
ON/Mode
Press to switch the answering
machine on/off, page 51.
When the answering machine
is on, press to switch between
Answer Only and Answer and
Record modes, page 51.
Skip>
Press to skip forwards through
messages, page 52.
Play/Stop
Press to play/pause messages,
page 52.
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
Character map
The following table shows you where each letter and
punctuation character can be found. This will be helpful when
storing a name in the phonebook, see page 21.
on Symbol
Butt
SPACE 1 ? £ $ ¥ @ & § #
A B C 2 Ä À Á Â Ã Å Æ Ç
D E F 3 Ë É È Ê
G H I 4 G Ì Í Î Ï Î ˇ i
J K L 5
M N O 6 Ñ Ö Ò Ó Ô Õ Ø
on Symbol
Butt
P Q R S 7 _ _
T U V 8 Ü Ù Ú Û _
W X Y Z 9 _ _
0, . : ? ! _ ; ¿” ’
* + - / = < > ( )% \
Navigating the menus
Your BT Verve 500 has an easy to use menu system. Each
menu has a list of options, which you can see on the menu
map on the following page.
When the handset is swit
1. Select the
the
Menu
UP, DOWN, LEFT or RIGHT navigation buttons to scroll to
ched on and in standby:
soft key to open the main menu, then use
the menu option you want.
OK
2. Press the
the
soft key to select the displayed menu option or
Back
option button to go back to the previous screen.
Getting to know your phone
Navigation buttons
Up
t
Down
Option buttons
Option butt
Press t
on the screen.
Exit or go back one level in the menu
Pr
repeatedly
Press to exit and return to
standby.
ons
o select the option displayed
ess
Back
to go back one level. Press
to return to standby mode.
RightLef
13
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
14
Tex t
Write
Inbox
Draft
Outbox
Service Center
SMS Center 1
SMS Center 2
Send via C1/C2
Getting to know your phone
Menu map
Phonebook
New Entry
View Entry
Edit Entry
Delete Entry
Delete All
PB Transfer
Quick Dial
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Display
Wallpaper
Contrast
Alarm Clock
Clock Setting
Alarm Setting
Sound Setting
Handset Volume
Earpiece
Speaker
Handset Ring
Melody
Volume
Internal Ring
Volume
Base Ring
Melody
Volume
Tone
Key Tone
Charge Tone
Battery Low
Out of Range
List End Tone
Settings
Handset Settings
Auto Answer
Register HS
Dim Mode
Handset Name
Reset Handset
Room Monitor
Base Settings
Change PIN
De Register HS
Reset Base
Recall Time
Pause Time
Call log
All Call
Missed Call
Auto-Delete
Answer Machine
Play Message
Message List
Skip forward
Delete message
Skip back
Repeat message
Call Back
Delete all messages
Answer Settings
Max message time
Time Stamp
Answer delay
Monitoring
Record Quality
Record Memo
Outgoing message
Select
Record
Play
Answering On/Off
Remote Control
Change PIN
Remote control
Del by remote
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
Using the phone
Switch the handset power on/off
1. From standby mode, press and hold to switch off. You will
hear a long beep and the display will go blank.
Or
Press and hold
hear a long beep and the standby display will be shown.
Make an external call
1. Press .
2. When you hear the dialling tone, dial the number you want.
Preparatory dialling (pre-dial)
1. Enter the number you want to dial first.
2. Press to dial.
End a call
1. Press .
Or
Place the handset back on the base (if auto answer is set
to on).
to switch back the handset on. You will
When you make a call,
the icon are displayed and the red
In Use light on the base comes on,
Call timer
Your handset will automatically time
the duration of all external calls. The
handset display shows the call
duration both during and for a few
seconds after your call.
The symbol on the display
es when you are in r
indicat
base. If the symbol flashes and
you hear a warning beep during a
call, you are out of range and will
need to move closer to the base.
ess the soft key to delete an
Pr
incorrect digit.
The pre-dial number can be up to 24
digits long.
Calling
ange of the
and
15
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
16
Using the phone
Caller Display
If you have subscribed to your
network’s Caller Display service, the
caller’s number (or name if stored in
the phonebook) is displayed instead
of
External Call
more information.
If the number is longer than 15 digits,
the display will only show the last 15
digits enter
Auto answer
As long as you have auto answer set
to ON you can just pick the handset
up off the base to answer a call. If you
have switched it off, you will need to
press . Auto talk OFF is the default
setting. For mor
answer, see page 33.
Internal calls
If the call is from another internal
handset, the number of the calling
handset will be displayed, instead of
External Call
You can also adjust the earpiece /
receiver volume using the menu, see
page 29.
. See page 57 for
ed.
e inf
.
ormation on auto
Receive a call
When you receive a call, the phone rings and the icon
flashes in the display.
o answer the call:
T
1. If your handset is on the base and auto talk is on, pick up
the handset.
Or
If your handset is on the base and auto talk is off, pick up the
handset and press .
Or
If your handset is off the base, press .
Earpiece/receiver volume
During a call you can adjust the volume of the
earpiece/handset receiver. There are 5 volume settings,
which are shown as Volume 1, 2, 3, 4 or 5 on the display.
1. Press
UP to increase or DOWN to decrease the volume.
As you increase or decrease the volume, the volume level is
displayed on the screen.
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
Secrecy (mute)
During a call, you can talk to someone nearby without your
caller hearing.
1. Press the
and your caller cannot hear you.
2. Press the
Secrecy
Secrecy
soft key.
soft key again to return to your caller.
Mute On
appears in the display
Handsfree
Handsfree lets you talk to your caller without holding the
handset. It also enables other people in the room to listen to
your conversation over the loudspeaker.
Make a call in handsfree
1. Dial the number then press . The icon is displayed and
you hear your call over the loudspeaker.
Or
Press . When you hear the dialling tone, dial the number
you want.
2. Press to end the call.
Press the
incorrect digit.
Using the phone
o delete an
soft key t
17
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
18
Using the phone
epeat
edly to toggle
UP or
ess r
Pr
between handsfree and handset
mode.
During a handsfree call, press
DOWN to change the handsfree
volume. There are 5 volume levels in
handsfree mode.
If the number is stored in the
phonebook and a name/number
match is found, the name will be
displayed instead.
Redial numbers can be up to 24
digits long.
If you have more than one handset
registered to your BT Verve 500
base, each handset will have its own
redial list.
Answer a call in handsfree
When the phone rings:
1. Press . The call is transferred to the loudspeaker.
Switch to handsfree during a call
During a call:
1. Press . The call is transferred to the loudspeaker.
2. Press to end the call.
Redial list
The last 20 dialled numbers are saved to a redial list.
You can then select any of the numbers to redial or copy
to the phonebook.
Call a number from the redial list
1. Press
2. Use
3. Press or to redial.
Redial
soft key. The last number called is displayed.
UP or DOWN to scroll through the redial list to the
number you want.
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
Copy a number from the redial list to the phonebook
1. Press
2. Press
3. Press
4. Use
Redial
soft key. The last number called is displayed.
UP or DOWN to scroll to the number you want to copy.
Option
soft key.
UP or DOWN to scroll to
Save to P.Book
and press OK.
5. Enter a name using the keypad (as shown on page 21) and
OK
press
soft key.
6. The redial number is displayed. You can edit the number if
OK
you want to. When the number is correct press
UP or DOWN to select a ringtone for this phonebook
7. Use
OK
entry and press
soft key to confirm and save the number
soft key.
to the phonebook.
8. Press to exit and return to standby.
Keypad lock
You can lock the keypad so that it cannot be used accidentally
while carrying it around.
o lock the keypad:
T
1. Press and hold . The symbol is displayed while the
keypad is locked.
Using the phone
You will not be able to copy a number
to the phonebook if the phonebook is
already full. If you try to, the display
will show
Directory Full
need to delete a number in the
phonebook first, see page 22.
Press soft key to delete an
incorrect character/digit.
TANT
IMPOR
If the keypad is locked you will NOT
be able to dial the emergency
numbers 999, 112 or 9112.
You will still be able to answer a call
when the keypad lock is on, by
pressing . When the call ends, the
keypad will remain locked.
. You will
19
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
20
Using the phone
If you have more than one handset
registered to your BT Verve 500 base
you will need to stop the paging ring
on individual handsets. The paging
top automatically after one
ring will s
minute if no button is pressed and
your handset will return to standby.
Paging calls cannot be answered by a
handset.
From standby, for quick access to the
phonebook, you can press the middle
soft key.
To unlock the keypad:
1. Press and hold again. The display will return to standby.
Paging handsets
You can alert a handset user that they are wanted or locate a
missing handset.
1. Press on the base. The paged handset(s) ring and
Paging Call
is displayed.
2. Press again to stop the paging ring on all handsets.
Or
To stop the paging ring on an individual handset, press
End
255 Name and number phonebook
You can store up to 255 names and numbers in the
phonebook. Names can be up to 12 characters long and
numbers up to 24 digits. You can also select different ring
tones for phonebook entries. Phonebook entries are stored
alphabetically by name.
.
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
Store a name and number
1. Enter the telephone number you want to store using the keypad.
Option
2. Press
UP or DOWN to scroll to
3. Use
.
Save to P.Book
and press OK.
4. Enter a name using the keypad (as shown opposite) and
press
OK
.
5. The telephone number you entered is displayed. You can
edit the number if you want to. When the number is correct
OK
.
press
UP or DOWN to select a ringtone for this phonebook
6. Use
OK
entry and press
to confirm and save the number to the
phonebook.
Back
7. Press
to return to standby.
Dial a number
1. Press . The first phonebook entry is displayed.
UP or DOWN to scroll and find the entry you want (or
2. Use
search alphabetically).
3. Press to dial the displayed number.
Using the phone
Press soft key to delete an
incorrect character/digit.
Entering names
There is a character map on page 13
to help you when entering names.
Use the keypad letters to enter
names, e.g. to store TOM:
ess once to enter
Pr
Press three times to enter
Press once to enter
Writing tips
Press soft key to delete the last
character or digit.
Use or for punctuation
characters, see page 13 for full
character map.
You MUST enter a name and a
number otherwise you will not be
able to save the entry.
The butt
on, is the middle soft key
T
.
O
.
M
.
21
.
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
22
Using the phone
Entering numbers
Make sure you enter the full
telephone number including the
dialling code if you subscribe to a
Caller Display service and want the
name of your caller displayed instead
of the number.
To enter a pause in a phonebook
number, press and hol
P
will be displayed. For more
a
information on pauses, see page 85.
The ringer melody option means that
when you receive a call from a
number stored in your phonebook the
ringtone you choose will be played.
If the phonebook is full and you try to
add a new entry, you will see the
message
Phonebook Full
To search alphabetically
Press the relevant keypad button, e.g.
for TOM, press once then scroll
UP or DOWN thr
under T.
Editing names/numbers
Use soft key to delete any
incorrect characters/digits.
Enter new characters/digits using the
keypad.
d and
.
ough the entries
Edit an entry
1. Press . The first phonebook entry is displayed.
UP or DOWN to scroll and find the entry you want to edit
2. Use
(or search alphabetically).
3. Press
then use UP or DOWN to display
Edit Entry
Option
and press OK.
4. The name is highlighted, followed by a cursor. Edit the name,
OK
and press
5. Edit the number, then press
UP or DOWN to scroll and select a melody and press OKto
6. Use
to highlight the number.
OK
to highlight the ringtone.
confirm and save the entry.
Back
7. Press
to return to standby.
Delete an entry or all entries
1. Press . The first phonebook entry is displayed.
UP or DOWN to scroll and find the entry you want to
2. Use
delete (or search alphabetically).
Option
3. Press
Delete Entry
then use UP or DOWN to display either:
and the individual entry you selected will be
deleted. Press to exit and return to standby.
Or
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
Delete All
to confirm or
and press OK.
Back
to cancel.
Delete All?
Phonebook Empty
is displayed, press
will be
displayed and then the display will return to standby.
Copy an entry to another handset
1. Press . The first phonebook entry is displayed.
2. Use
UP or DOWN to scroll and find the entry you want to edit
(or search alphabetically).
3. Press
then use UP or DOWN to display
PB Transfer
Option
and press OK.
4. Press
UP or DOWN to select the handset you want to copy
OK
the entry to and press
PB Trans to Handset 1
. The display shows, for example
.
5. Press to exit and return to standby.
Save a phonebook number to a quick dial key
You can store up to 10 phonebook numbers on the quick dial
buttons 0 to 9 for quick and easy dialling.
1. Press . The first phonebook entry is displayed.
UP or DOWN to scroll and find the entry you want to edit
2. Use
(or search alphabetically).
OK
Press
Using the phone
Abort
to cancel at any time.
23
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
24
Using the phone
If you have problems copying
directory entries from your SIM onto
the BT Verve 500 place the SIM back
into your mobile and confirm that the
directory entries are stored on the
SIM and not within the mobile
handset directory. If this is not the
case then you will need to copy the
entries from your mobile handset
directory onto the SIM. Refer to your
mobile user guide for details.
e: sometimes the mobile handset
Not
directory entries will appear
differently when they are copied to
the SIM, with the name being
appended with a number, e.g. Tom 1.
Entries will be added to the
phonebook and will not overwrite
existing entries.
Names copied from the SIM card can
be up to 12 characters and numbers
up to 24 digits.
Press at any time to cancel
copying and return to standby. Any
entries that have already been copied
will be retained.
3. Press
Option
then use UP or DOWN to display
Quick Dial
and press OK.
4. Enter a quick dial number from 0 to 9 using the keypad and
OK
.
press
5. Press to exit and return to standby.
Dial a quickdial number
1. Press and hold the quick dial key (buttons 0 to 9) where the
number you want to dial is stored.
2. The stored number is displayed, press to dial.
Copy SIM card contacts to the phonebook
With the ‘SIM copy’ feature you can copy all the contacts
stored on your mobile phone SIM card to the BT Verve 500
phonebook. So within minutes, you can have all your
mobile contacts saved onto your landline phone for quick
and easy dialling.
1. Insert the SIM card into the SIM READER slot on the front of
the base.
2. Press . The first phonebook entry is displayed.
UP or DOWN to scroll and find the entry you want to
3. Use
copy (or search alphabetically).
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
4. Press
Option
from SIM
soft key then use UP or DOWN to display
and press OK.
Copy
5. If your SIM card is security protected you will be prompted to
enter your SIM Card PIN. Enter your 4-digit (SIM) PIN code
OK
and press
Copying …
6.
displayed. When copying is complete
.
and the percent of contacts copied will be
Transferred!
will be
displayed.
7. Press to exit and return to standby.
Using the phone
If the SIM card is not inserted in the
base, or is inserted incorrectly, the
following message will be displayed
No SIM Card!
For security reasons, when you enter
each digit of the PIN code it will be
displayed as a . Press the
soft key to delete an incorrect digit.
If you enter an incorrect PIN code,
Invalid PIN!
Check that you have the right PIN for
your SIM card. If you cannot find it,
please contact your mobile phone
network for help.
Press to exit and return to standby
at any time.
If you receive an incoming call during
copying, the copy is abandoned. Any
contacts that have already been
stored will be retained.
will be displayed.
25
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
26
Display settings
Wallpaper
Your BT Verve 500 has a choice of 6 wallpapers for the
handset display.
1. Press
Display
2.
3.
Wallpaper
4. Press
press
5. Press to exit and return to standby.
Contrast
Your BT Verve 500 has a choice of 3 contrast levels for the
handset display.
1. Press
2.
Display
3. Press
4. Press
press
5. Press to exit and return to standby.
Menu
to open the main menu.
is displayed, press OKto select.
is displayed, press OKto select.
UP or DOWN to select the wallpaper you want and
OK
to confirm.
Menu
to open the main menu.
is displayed, press OKto select.
DOWN to display
UP or DOWN to select the contrast level you want and
OK
to confirm.
Contrast
and press OKto select.
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
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