You need a Caller Display service from your network provider to use Call Blocking and other Caller Display
enabled features. Charges may apply.
Page 2
2Check box contents
Block
Phone
R
Book
Vol.
Calls
1023
ABC DEF
46
5
GHI JKL MNO
987
PQRS TUV WXYZ
LockRinger
Record
HandsetBase
Telephone line cord
(pre-installed)
Mains power adaptor
(item code 066270)
2 x AAA Ni-MH 750 mAh
rechargeable batteries
(already in handset)
Contents for each additional handset (multipacks only)
Block
Phone
R
Book
Vol.
Calls
1023
ABC DEF
46
5
GHI JKL MNO
987
PQRS TUV WXYZ
LockRinger
Record
HandsetCharger
Mains power adaptor
(item code 066270)
2 x AAA Ni-MH 750 mAh
rechargeable batteries
(already in handset)
Inductive coupler
The BT4600 has an in-built inductive coupler for use with digital hearing aids.
Important: Only use the mains power adaptors, cables and rechargeable batteries supplied in this box
or this product might not work. Any replacement rechargeable batteries must be of the same type.
BT accepts no responsibility for damage caused to your BT4600 if you use any other type of batteries.
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Page 3
3In this guide
Quick set up ....................................... 7
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Page 7
Quick set up guide
1Plug in
2
7
1
1. Plug the mains power adaptor
into the base.
2. Plug the other end of the power
adaptor into the wall power socket
and switch on.
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The phone line cord is pre-installed
but don’t plug the other end into
the wall socket yet.
Page 8
Chapter8
Quick set up guide
2Activate the batteries
1. Activate the batteries by pulling the plastic tab away from the back
of the handset.
Set up
Set time
and date
Rechargeable batteries
already fitted
Remove this tab
and charge batteries
for 24 hours before use.
2. The BT logo will appear on the screen, followed by the set up wizard screen
displaying Please set the time and date. Don’t follow these instructions yet. Place
your handset on the base to charge rst.
OK
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Page 9
3 Charge
Place the handset on the base and leave to charge for 24 hours.
Important
Charge the handset batteries for
Set Up
Set time
and date
OK
Block
Phone
Book
Vol.
Calls
1023
ABC DEF
546
GHI JKL MNO
PQRS TUV WXYZ
Record
R
987
LockRinger
24 hours or your phone might
not work.
If your screen displays
this message, don’t
worry. This is normal
and will continue to
be displayed until you
connect the phone
line cord in Step 4.
9Quick set up guide
12:03
Please check
line cord
Hide
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Page 10
Quick set up guide10
4Connect the phone line cord
After 24 hours, plug the phone line cord into the phone wall socket.
If you ever need to remove the batteries, simply slide open the battery
compartment cover and ease out the batteries.
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Page 11
5 Follow the set up wizard
Set the time and date
1. Select OK by pressing the Left option button
under the screen. The set up wizard will begin.
Follow the prompts to complete the set
up process.
2. Use the keypad to enter the time using the 24 hour
clock format e.g. for 3:32pm you need to enter
15:32.
3. Press Next enter the date in the format
DD/MM/YYYY.
4. Press Save. Saved is displayed.
Set time
and date
OK
Set time:
12:01
Next
Check box contents11
Set up
Time & date
Back
11Quick set up guide
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Page 12
12Quick set up guide
Complete the set up tasks
5. If you wish to continue following the set up
wizard, select Yes. (If you don’t want to follow
the wizard, select No and you can start using your
phone straight away. You can always set up tasks
via the menu later).
Record your answer phone outgoingmessage
6. If you wish to complete this step, select Yes
(or No to continue to the next step).
7. Follow the voice prompt and record your message
into the phone after the tone.
8. Select Save when you’ve nished.
9. Your message will be played back to you.
10. Select OK (or Delete if you want to replace it).
Set up
Set up
phone now?
Yes
Set up
No
Record out-
going msg?
Yes
No
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Page 13
BT Call Blocking
11. Continue to read and
follow the prompts.
12. Press OK.
13. Press OK.
You need to have a Caller Display service from your
network provider to use all the features available
e.g. Call Blocking, Visual Voicemail, Calls List,
Text Messaging and other Caller Display enabled
features. Charges may apply.
13Quick set up guide
Set up
You need
Caller Display
OK
14. Select Ye s or No, and
follow the prompts.
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Set up
Turn on Call
Blocking
Yes
No
Call
Blocking on
Page 14
Quick set up guide14
Add contacts
15. If you want to add some contact numbers now,
select Yes (or select No to continue to next step).
By adding contacts, you will always know that their
calls will get straight through to you, without the
need to go through the BT CallBlocking
annoucement.
Please make sure you always add the full telephone
number when you save a contact. Ifyou have
important numbers that will always need to get
through e.g Doctors surgery, National Floodline,
Carer Line numbers etc, make sure you’ve added
them to your Contacts or Allowed list.
16. Enter the contact name using the keypad and
press Next (see page 43/44 for more info).
17. Enter the number and press Save.
Set up
Add some
contacts?
Yes
Name
Mark
Next
No
Clear
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Page 15
You now have the option to make your contact a
VIP, this means that when you use features like
“Do not Disturb or Outgoing Call Control” you will
always be able to make and receive calls to these
numbers. (e.g If you barred Outgoing Calls to
Mobiles, those that are set as a VIP will still be
allowed to be dialled.)
18. VIP status : Press or to choose between
O or On. All calls allowed and select Save.
19. Select Ye s if you want to enter more contacts or
No if you don’t want to.
Quick set up guide15
VIP status:
On. All
calls allowed
Save
Set up
Back
Add
another?
Yes
No
15
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Page 16
Quick set up guide16
20. You can now start using your phone.
Please read the rest of this User Guide for
instructions on how to use the most popular
features of your BT4600 phone.
Set up
complete
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Page 17
Chapter17Quick set up guide
6Set up your additional
handsets (multi packs only)
1. For additional handsets and chargers: plug the mains power adaptor into the back
of the charger and plug the other end into the mains wall socket and switch on the
power.
2. Activate the batteries as explained on page 8. Once you’ve set the time and date on
the rst handset then it will be shared with all other handsets in your multi-pack
after you activate the batteries.
3. Place the handset on the charger to charge for 24 hours.
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Page 18
18BT Call Blocking
The best way to stop unwanted calls, is to know who’s at the other
end of the phone before you decide if you want to take it.
You need Caller Display
This will help you get the most out of your BT Call Blocking. You can get it from
your phone service provider (Charges may apply).
Your BT4600 has two BT Call Blocking modes to help you easily manage your
incoming calls in dierent ways. When set to:
• Announce (all calls not saved in your Contacts, Allow and Speed dial list list must
say their name. They will hear, “Callers to this number are being screened by a
BT Call Blocking phone please say your name after the tone and then press # and
wait to be connected”. Those on your Blocked list will hear, “Callers to this number
are being screened by a BT Call Blocking phone, the person you are calling isn’t
accepting your call. Please hang up”).
• Answer phone (all calls not in your Contacts or Allowed list are sent straight to the
Answer phone, including those on your Blocked list).
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Page 19
BT Call Blocking19
In Announce mode (default setting), the BT4600 will lter all rst time calls from
numbers that are not yet saved in your Contacts, Speed dial list or already on your
allowed list. By doing this, you gradually build up your lists of allowed and blocked
numbers and your BT4600 will know how to deal with the call the next time it
comes in.
Record your Announce message
You can personalise the BT Call Blocking greeting, by adding your name to the
Announce message.
1. Select Menu, scroll to Call control press OK then BT Call blocking menu is shown,
press OK.
2. Scroll to Announce messages, press OK.
3. The Record name option will show. Press OK and follow the voice prompt and
press Save.
4. Your recording will then be played back to you. If you aren’t happy
with it, you can press Delete while it’s playing.
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Page 20
BT Call Blocking
20
1. In idle mode
2. Incoming call
3. During a call
The Block button
You can use your block call button in three ways.
Press as a shortcut to the BT Call Blocking menu.
When you have an incoming call, before answering, look at the display to see
who’s calling.
If you know you want to block the call, press
.
The number will be blocked and added to the blocked calls list if Caller ID is
displayed. For calls with no caller number, withheld or unavailable you can also use
the Block button to reject the call. The caller will hear,
“Callers to this number are being screened by BT Call Blocking, the
person you are calling is not accepting your call. Please hang up.”
If you have already answered the call and then decide you want to block the
number, press
. If the number is displayed in the Caller ID, the display will give
you the option to select Yes and the number will be added to the blocked numbers
list and end the call, or select No to go back to the caller.
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Page 21
BT Call Blocking21
How do you accept, block or send a call to the answer phone?
1. BT Call Blocking answers a call for you and asks the caller to say (“announce”) who
they are.
2. Your BT4600 then rings with the Announced call on the display and tells you the
caller’s name when you pick up. (e.g. “You have a call from Mark”).
3. You now choose to:
• accept the call, press
• always accept their calls, press
• block their calls, press , or
• send this call to the answer phone, press
• ignore the call, just hang up (this call won’t be added to your blocked list)
When a call starts ringing, you can block it straight away by pressing the
button. That number (if its not withheld or unavailable) will then be added to
your blocked list.
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Page 22
BT Call Blocking
22
How do I change the dierent BT Call Blocking modes?
Your BT4600 has two Call Blocking settings, Announce and Answer phone.
To change to Announce or Answer phone:
1. In idle mode, press
2. BT Call Blocking menu is shown. Press OK.
3. Scroll to Blocking mode, press OK and then select the mode you want to use and
press OK.
Switch BT Call Blocking on/o
When BT Call Blocking is set to On, it is On for whichever mode you’re using (e.g.
Announce mode). If you turn Call Blocking O, all calls will be allowed through,
even if they are already on your blocked list.
1. In idle mode, press
2. BT Call Blocking menu is shown. Press OK.
3. On/o is displayed. Press OK, then press
press OK.
When you receive a call with BT Call Blocking switched on you will hear the
message, ‘You have a call from xxxx. To accept the call press 1. To always accept
their call, press 2. To block their call, press 3. To send the call to answer phone,
press 4. To hear these options again, press
.
.
or to select either On or O and
’.
*
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Page 23
BT Call Blocking23
What happens when you allow a number (caller)
When you get an allowed call, you’ll see the caller’s number (if available). If you don’t
answer a call from an allowed number, it will go through to your answer phone (if it’s
on) or eventually it will hang up if unanswered.
What happens when you block a number (caller)
A caller calling from a blocked number will hear a message telling them that their
call has been blocked.
The caller will hear, “Callers to this number are being screened by BT Call Blocking,
the person you are calling is not accepting your call. Please hang up”.
Calls that are always allowed
Ringback, Operator, VIPs and calls made from a Speed dial contact are always
allowed and cannot be blocked using BT Call Blocking.
How to add numbers straight to your Blocked and Allow lists
Aside from adding numbers to your Block and Allow list as calls come through, you
can also add numbers directly to the lists via your BT Call Blocking menu.
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Page 24
BT Call Blocking
24
To add a number to the Blocked list
1. In idle mode, press
.
2. BT Call Blocking menu is shown. Press OK.
3. Scroll to Block numbers and press OK.
4. Choose Add number. Press OK.
5. Enter the telephone number you want to block (make sure you enter the full
dialling code) and press Save.
To add a number to the Allow list
1. In idle mode, press
.
2. BT Call Blocking menu is shown. Press OK.
2. Go to Allow numbers and press OK.
3. Choose Add number. Press Select.
4. Enter the telephone number you want to allow (make sure you enter the full
dialling code) and press Save.
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Page 25
BT Call Blocking25
Deleting your Blocked and Allowed lists
When in the Block and Allow number menus, you also have the choice to delete
the whole list. Remember, if you do this, all calls previously blocked and allowed,
will now be able to contact you.
To block numbers by area code
You can also block numbers by area code. This means that any calls beginning with
that code, will be blocked.
1. In idle mode, press
.
2. BT Call Blocking menu is shown. Press OK.
3. Scroll to Block numbers and press OK.
4. Scroll to Area Codes and press OK.
5. On rst use, you will see Add code? Select Yes.
6. Add the area code (eg 01473) and press Save.
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Page 26
26Getting to know your phone
Handset buttons
Left option button
In idle mode, press to enter the main menu.
Also use to access sub menus and conrm options shown
on the display above the button.
3.5mm Headset socket (on side of handset)
Up/Volume
From home screen, press to change the ringer volume, see page 67.
In talk mode, press to increase the incoming speech volume.
In menu mode, press to scroll up through the options.
Phonebook
In idle mode, press to access your stored Contacts.
Talk/Handsfree
In idle mode, press to make and receive calls, page 33.
Switch handsfree on/o, page 36.
Calls/Down
From home screen, press to open and scroll through the
Calls list, see page 49.
In talk mode, press to decrease the incoming speech volume.
In menu mode, press to scroll down through the options.
1 (Speed dial)
From home screen, press and hold to dial BT 1571
or your stored speed dial number, see page 47.
When answer machine message is playing, press to repeat the message
from the beginning.
4
When answer machine message playing, press to skip
back to the previous message.
Block
Phone
Book
1023
46
GHIJKLMNO
PQRSTUVWXYZ
Vol.
Calls
ABCDEF
5
Record
R
987
LockRinger
When answer machine message playing, press to replay the message slowly.
Press and hold to turn the handset ringer on or o.
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Page 27
Block
Phone
Book
1023
46
GHIJKLMNO
PQRSTUVWXYZ
R
Vol.
Calls
ABCDEF
5
987
LockRinger
Record
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Getting to know your phone27
Red LED Indicator
Call Blocking menu
One touch call blocking and access to the Call Blocking features, see
page 18.
Right option button
Press to conrm the option displayed on the screen above the button,
to delete or go back to the previous screen.
In answer machine mode, deletes the current message playing.
Amplify (on side of handset)
During a call, press to boost the incoming speech volume.
R (Recall)
R (Recall) for use with some BT Calling Features and when
connected to a switchboard/PBX.
End call/on or o
Press to end a call.
In idle mode, press and hold to switch the handset on or o,
see page 33.
In menu mode, press to return to home screen.
3
When answer machine message is playing, press to delete
the message.
6
When answer machine message playing, press to skip forward to
the next message.
2-9 (Speed dial)
From home screen, press and hold buttons 2-9 to dial a stored speed
dial number, see page 47.
Press and hold to lock or unlock the keypad.
Record
During a call, press to record the conversation. In idle mode,
press to play recorded calls.
Page 28
Getting to know your phone28
Handset display
Time
Call Blocking
Handset name
Indicates the number of new
(missed) calls received*
Handset display icons
Shows handset battery status.
Scrolls when the handset is charging.
Empty frame ashes when battery needs recharging.
UnMute/Mute Indicates when Mute is on or o.
The keypad is locked.
Handset ringer is switched o.
Call Blocking is on.
* For full details of who has called you please make sure you have subscribed to Caller Display from your
network provider.
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Page 29
Getting to know your phone29
Finding your way around your phone
Your BT4600 has an easy to use menu system. Each menu has a list of options,
which you can see on the menu map on page 30 and 31.
When the handset is switched on and at the home screen:
1. Select Menu by pressing the Left option button to open the main menu.
2. Use the
3. When the menu you want is displayed, select OK by pressing the Left
option button.
4. Use the
When the sub menu you want is displayed, select OK by pressing the Left
option button.
Select the Back option if you want to return to the previous screen.
To exit a menu and return to the home screen, press
If no buttons are pressed for 60 seconds, the handset returns to the home
screen automatically.
screen above the button.
or button to scroll through the available menu options.
or button to scroll through the available sub menu options.
.
Left option button
Press to select the
option displayed on the
Phone
Book
Block
Calls
R
Vol.
Right option button
Press to select the option displayed
on the screen above
the button.
Up and Down navigation buttons
Scroll up or down through the
menu options.
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Page 30
Getting to know your phone30
Menu map
Answer PhoneMessages (x new)
Recorded Calls
Call controlBT Call BlockingOn/o
Clock/AlarmAlarm
Play all messages (if messages are stored)
Delete old msgs (if messages are stored)
Outgoing message Answer & record
Record memo
Ans. phone on/o On
Answer modeAnswer & record
Answer settingsAnswer & recordAnswer delay
Outgoing call controlMobile calls
Do Not Dis turbO/O n
Time & dateSet time and Set Date
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Internat’l calls
Premium rate calls
All dialled calls
Change PIN
(O, On once, On daily, Monday to Friday, Saturday & Sunday)
Play message
Play msg. slowly
Delete message
Record message
Play message
Use default message
Play msg options
Maximum msg length
Message alert
(on rst use)
Announce
Answer phone
Record name
Play message
Use defa ult msg
Add number
Area codes
Delete all
Add number
Delete all
2 Rings, 3 rings... 10 rings
Time saver
On/O
1 minute, 2 minutes, 3 minutes
On/O
Once PIN is set
user will see:
On/O
Change PIN
Page 31
Speed Dial List1. 1571 2-9 Empty(Options or Add)
Calling FeaturesCall diversionDivert all calls
Cancel Ringback
Call waiting(Turn On, Turn O, Check)
Call barring(Set up barring, Cancel barring, Check barring)
SettingsSounds
Handset name
DisplayContrast(Level 1-5)
Call settingsAuto answer
Base settingsRingingRingtone(Melody 1-5)
Software version
RegistrationRegister handset
Change system PIN
ResetHandset settings
Contacts menu
Accessed by pressing
the
button,
then Options
Add new contact
Edit contact
Delete contact
Memory status
If a contact is highlighted:
Add new contact
Edit contact
Assign ringtone
Block contact/Unblock contact
(depending on the contact status
and this option is not oered for
VIP contacts)
Delete contact
Memory status
Delete all contacts
Divert when busy
Divert if unanswered
RingingExternal ringtone
Tone adjustmentStandard, Increase treble, Increase bass
Handset tones
Screen saver(On or O)
Auto end call
Auto join calls
First ring
PBX code
Deregister HS
Base settings
Delete user data
Getting to know your phone31
(Set up diversion, Cancel diversion, Check diversion)
Internal ringtone
Ringing volume
Keypad tones
Conrmation tones
(On or O)
Ringing volume(Ringing O or Level 1-5)
VIP StatusOn. All
calls allowed
O
(Melody 1-15)
(Melody 1-15)
(Ringer O or Level 1-5)
Calls list Menu accessed
by pressing , then
Options.
(Tones on or Tones o)
(Tones on or Tones o)
Save number
Allow number/
Block number
(depending on
the status of
the number)
Delete call
Delete all calls
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Page 32
32
Base
Answer on/o
Press to turn the answer
machine on or o.
When set to On, the
text ‘On’ will light up
on the button.
Power In use light
On when there is
power to the base.
Flashes when the line
is in use or registration is
taking place.
Stop
Press to stop
message playback.
Skip<<
During playback, press
once to skip back to
the start of the current
message. Press twice to
skip back to the start of
the previous message.
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Vol-
Decrease the speaker
volume during playback,
the call screening volume
during idle.
Play
Press once to play
new messages.
Press during playback
to pause playback.
Vol+
Increase the speaker
volume during playback,
the call screening volume
during idle.
Slow Play
Press to play messages
back slowly. If messages are
already playing you can press
this button to play them in
slow play mode (to switch
back to normal speed,
press the
button).
Find Phone
Press to ring all
registered handsets,
helpful for nding a
missing handset,
see page 38.
Also used during the
registration process,
see page 78.
Delete
Press once to delete the
message during playback.
In idle mode, press to
delete all old messages.
Skip>>
During playback, press to
skip forward to the start
of the next message.
Red charging light
Battery charging light.
On when the handset is in
the base charging.
Page 33
Using the phone
33
To switch the handset o
1. Press and hold
until the handset turns o.
To switch the handset on
1. Press
until the handset turns on.
Make an external call
1. Press
.
2. When you hear the dial tone, enter the number.
Preparatory dialling
1. Enter the number rst. If you make a mistake select
Clear by pressing the Right option button to delete
the last digit.
2. Press
to dial.
End a call
1. Press
.
Receive a call
When you receive a call, the phone rings and the
display shows Incomingcall. If you’ve got a caller
display service, the display shows the caller’s number
if it’s available or the caller’s name if it matches an
entry stored in your phonebook’s contact list.
1. Press
handsfree mode, press
to accept the call. Or, to accept the call in
twice.
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Call timer
Your handset will automatically
time your outgoing and
incoming calls. The handset
shows the length of time both
during and for a few seconds
after your call.
When you make a call, the
green In use light on the
base ashes.
Auto end
If auto end is set to On you
can end a call by placing the
handset back in the base If auto
end is set to O, you’ll need to
press
Auto end On is the default
setting. See page 70.
Auto answer
If auto answer is set to On you
can answer a call by lifting the
handset o the base. If auto
answer is set to O, you’ll need
to lift the handset o the base
and press
O is the default setting.
See page 70.
to end the call.
too. Auto answer
Page 34
Using the phone
34
You can also press to
switch between calls.
Out of range warning
When the handset is out of
range of the base, the display
will show Searching for base…,
the backlight will turn up to
100% to indicate the alert
message and you will hear a
warning tone. After 60 seconds
the display will show No base link. Check base. You need to
move back within range of the
base station.
If you move out of range when
you’re on a call, you’ll lose your
connection. The handset will
automatically re-connect to
the base when you move back
within range.
Call Waiting
If you’ve got a call waiting service and it is switched
on, your phone will alert you to a second incoming
call if you’re already engaged on an external call.
To switch your call waiting service on or o,
see page 76.
1. You’ll hear the call waiting tone and if you also have
caller display the display will show the number of
the caller, or the name if it matches an entry in
your contacts.
2. Select Switch by pressing the Left option button
to answer the new call and your rst caller is put
on hold.
3. Select Switch to toggle between the two callers.
4. Press
to hang up the current call.
Mute
During a call, you can talk to someone nearby
without your caller hearing.
1. During a call, select Mute by pressing the Right
option button. The display shows Callmuted and
your caller can’t hear you.
2. Select Unmute to return to your caller.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 35
Incoming speech / Handsfree volume
During a call, you can adjust the handset incoming
speech or loudspeaker volume. There are ve levels.
The default setting is Level 3.
1. Press
or to increase or decrease the volume.
The rst press will present the Call volume screen so
you can see the current volume level. Subsequent
presses will change the volume, you will hear the
volume level with each press.
Amplify
During a call you can boost the incoming speech
volume by pressing the Amplify button on the side
of the handset. To turn o, press the button again.
The volume will only be boosted during the call,
once the call has ended the incoming speech volume
will return to the previously set level.
Make a handsfree call
1. Enter the number then press
twice. is
displayed. You hear your call over the handset
loudspeaker. Press
to switch the call between
the earpiece and the loudspeaker.
2. Press
to end the call.
Using the phone35
Handsfree
Handsfree lets you talk to your
caller without holding the
handset and means that other
people in the room can listen
to your conversation over the
loudspeaker.
During a handsfree call,
press
the volume.
or to change
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 36
Using the phone
36
Answer a call handsfree
When the phone rings:
1. Press
twice to answer the call. You will hear
your caller over the loudspeaker.
Switch to handsfree during a call
1. During a call, press
to put the call on the
loudspeaker. To switch handsfree o and return the
call to the earpiece, press
again.
Redial
Telephone numbers that you have called are saved
in the Calls list. There is not a separate redial list, all
calls are saved in the Calls list. The Calls list holds up
to 50 incoming (missed and answered) calls and 30
outgoing calls.
To redial a number see, ‘View and access options
in the Calls list’ on page 50. You can also save a
number you’ve called to your contacts, delete a
number you’ve called or delete all numbers from the
Calls list, see page 52.
Voicemail (BT 1571)
1. If you have subscribed to BT Answer 1571 you can
press and hold
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
to listen to your messages.
Page 37
Using the phone37
Record a call
1. During a call, press
. The ® icon will appear on
the display next to the call timer to indicate that
the call is now being recorded but there will be no
audible notication given.
2. To stop recording, select Stop or press
Recorded call saved will be displayed.
Play a recorded call
You can either, press
when the handset is in idle
mode or:
1. From the home screen, press Menu.
2. Press
until RecordedCalls is displayed and press
OK.
3. Press
or to scroll to the call you want to play
and press Options.
4. Press
or to display either Playcall or Play
callslowly and press OK. The call will be played.
Press Stop to stop playback or Delete to delete it.
When recording a call, you
will be notied if there is only
1 minute of recording time
left in the memory by an error
tone and the display will show
Memory full in 1 minute.
.
In the Recorded calls menu you
can also delete a recorded call
or delete all recorded calls.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 38
Using the phone
38
You can lock the keypad so that
it can’t be used accidentally
while you’re carrying it around.
With the keypad locked, you
can still call the emergency
services on 999 and 112 using
preparatory dialling and you can
still answer incoming calls and
operate the in call features as
normal. When the call is ended,
comes on again.
the
If you get an incoming call while
you’re paging a handset, the
incoming call takes priority and
paging will stop.
If the handset ringer is switched
o on a handset, it will be
temporarily switched back on so
the handset can be found.
Paging calls can’t be answered
by a handset.
To lock the keypad
1. Press and hold
for 2 seconds. The handset gives
a conrmation tone and Keypad locked is briey
displayed before returning to the idle screen with
icon displayed.
the
To unlock the keypad
1. Press and hold
for 2 seconds. The handset gives
a conrmation tone and Keypad Unlockd is briey
displayed before returning to idle.
Turn the handset ringer on or o
1. Press and hold
for 2 seconds to turn the handset
ringer on or o. The display will briey show Ringer
on or o before reverting to the idle screen with the
icon displayed if the ringer has been turned o.
Find handset (Paging)
You can ring a handset to help nd it.
1. Press
on the base. All handsets registered to the
base will ring and the screen will show HereIam! for
up to 2 minutes.
2. To stop the ringing, press
select End or press
on the base again or
on any handset.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 39
To enter the Call control menu you need to enter your remote access PIN. This will
need to be set the rst time you try and enter the menu, simply follow the on screen
instructions. If you have already changed the remote access PIN when setting your
remote access then you will not need to set it again as this PIN is used for both Call
control and Remote access.
Set-up Do not disturb
Do not disturb allows calls to be received silently with minimal notication.
The default is o.
1. In idle mode, press
.
2. Scroll to Do Not Disturb and press OK.
3. Press the
or to select either On or O and press OK.
When set to On, the idle screen will display DO NOT DISTURB instead of the
handset name. If you have set some Contacts to be VIPs, they will always be
allowed through when Do not Disturb is on.
39Call control settings
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 40
Call control settings
40
Set Outgoing calls control
Outgoing call control lets you ‘Allow’or ‘Bar’ certain types of calls from being made
from your BT4600, e.g Premium Rate and Mobiles. (The default setting is that ALL
outgoing calls are allowed)
1. In idle mode, press
.
2. BT Call Blocking menu is shown.
3. Scroll to Outgoing call control and press OK.
4. Outgoing calls control settings are PIN protected, so follow the instructions to set
your PIN or enter your PIN and select OK.
5. Mobile call is highlighted. You can scroll through the list to Internat’l
(for International), Premium rate or All dialled calls and press OK on the
setting you want to change.
6. Scroll between Allowed and Barred and then press OK.
If ‘All dialled calls’ is set to Barred, this will take priority over the other settings
except VIP contacts, emergency numbers 999 and 112 which can still be dialled.
If set to Allowed, the status of the other settings will manage which calls can
be made.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 41
Call control settings41
Remember, any contacts that you have made VIP will still be able to be called,
when outgoing call control is on.
Assign VIPs
You can set some of your contacts to be VIPs, so that they can always get through
when Do Not Disturb is switched on, or so they can always be called when Outgoing
call control is set to on, see page 40.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 42
Call control settings
42
Change the access PIN
1. In idle mode, press
.
2. Scroll to Outgoing call control and press OK.
3. Enter the existing 4 digit remote access PIN and press OK. Press
ChangePIN and press OK.
4. Enter the existing 4 digit access PIN and select OK.
5. Enter the new 4 digit access PIN and select OK, then enter it again when prompted
and select OK. AccessPINsaved will be displayed.
to highlight
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 43
Phonebook
43
You can store up to 200 entries in your list
of phonebook contacts. Contact entries will
automatically be copied to any other handsets you
have registered to the base. Any change made on
one handset will be updated on all other handsets.
The handset will come with a special number
pre-stored. This will include Your BT Product
Helpline, All handsets (if you have more than two
handsets registered) and a list of the handsets
registered to the base.
Store a contact
1. From the home screen, press
.
2. Select Options. Addnewcontact is displayed,
press OK.
3. Enter the new contact name using the keypad (see
note opposite for help) then press Next and enter
the number and press Save.
4. Press
or to choose between VIP O or On.
All calls allowed and select OK.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
You must enter a name and
a number for the contact to
be stored.
Names can be up to 14
characters and numbers up
to 24 digits.
Entering names
Use the keypad letters to enter
names, e.g. to store Tom: Press
once to enter T. Press
three times to enter o. Press
once to enter m.
Writing tips
To delete the last digit/character
entered, select
Press
text entry modes: sentence case
(Abc), upper case ABC), lower
case (abc) or numeric (123).
Press
To enter a pause in a
contact number
When storing a number, press
and hold
you want the pause. P will be
displayed.
To enter a recall in a
contact number
When storing a number, press
in the place where you
want the recall.
Clear.
to switch between
to insert a space.
in the place where
Page 44
Phonebook
44
There are 15 melodies to
choose from (Melody 1-15) or
Normal which is the standard
ringtone that is rst assigned
when you save a contact in your
phonebook.
Character map
1& . , ‘ ? ! @ 1
2a b c 2 à á â ã æ ç
3d e f 3 è é ê ë ë
4g h i 4 î ï ì í
5j k l 5 £
6m n o 6 ö ô ò ó õ ø ñ
7p q r s 7 $ ß
8t u v 8 ü ù ú û
9w x y z 9
0space 0 + £ $ # *
**
#Changes text entry mode (sentence case, upper, lower
or numeric)
Assign a ringtone to a contact
You can assign a specic ringtone to a contact you
have saved so the ringtone will play when that
contact calls you.
1. From the home screen, press
. Press or
to display the contact you want to assign a specic
ringtone to and then select Options.
2. Press
until Assignringtone is displayed and
press OK.
3. Press
or to scroll through and listen to the
available ringtones (Normal, Melody 1-15) and
press OK to select the one you want. Ringtonesave
will be displayed.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 45
Phonebook45
View/dial a contact
1. From the home screen, press
to open your
contact list.
2. Press
or to scroll through and view
the entries.
3. To dial an entry, press
when the entry
is displayed.
Edit a contact
1. From the home screen, press
2. Press
or to scroll to the entry you want to
.
edit and select Options.
3. Press
to display Editcontact and press OK.
4. Edit the name by pressing Clear to delete characters
and use the keypad to enter new ones. Then press
Next to display the number and edit if necessary,
using Clear to delete unwanted digits and enter any
new ones, then select Save.
5. Press
or to choose between VIP O or On.
All calls allowed and select OK.
Searching alphabetically
You can alpha search for contact
names by entering multiple
characters, the search will be
carried out on the beginning
of the name only. e.g. enter
Ja and names beginning with
these two letters will be ltered.
You can then scroll through the
ltered list.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 46
46
Phonebook
Delete a contact
1. From the home screen, press
, then select
Options.
2. Press
until Deletecontact is displayed and
press OK.
3. Deletefromallh/sets? will be displayed, press Yes to conrm (or No to cancel). Contactdeleted will be
displayed.
Delete all contacts
1. From the home screen, press
, then select
Options.
2. Press
until Delete all contacts is displayed and
press OK.
3. Delete from all h/sets? will be displayed, press Yes to
conrm. All contacts deleted will be displayed.
View the contact memory status
1. From the home screen, press
, then
select Options.
2. Press
until Memorystatus is is displayed and
press OK.
3. The display will show how many contacts have been
saved and the maximum number that can be saved
e.g. 4 contacts (200 max.).
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 47
47Speed dial
Save a Speed dial entry
1. From the home screen, enter the telephone number
you want to store.
2. Then, either:
Press and hold the Speed dial button
to you
want to store the number under.
Or,
Select Options, scroll
asspeeddial and press OK. Scroll
to display Set
to the speed
dial location number you want (1-9) and select
Save.
The display will show Savedasspeeddialx (x being
the Speed dial button).
Dial a Speed dial entry
1. Either, press and hold the Speed dial button
to
under which the entry you want to dial is stored.
Or, Select Menu, scroll
and press OK. Scroll
want then press
to display SpeedDialList
to display the entry you
. The number will be dialled
automatically.
You can allocate a name and
number to each of the Speed
dial buttons to . Button
is pre-programmed with
1571 but you can delete this
and replace it with an entry of
your choice. Once a Speed dial
entry has been stored you can
simply press and hold the Speed
dial button to automatically dial
the number stored under it.
If you try to save a Speed
dial entry under a Speed dial
button that has already been
populated, the display will
show Replacenumber? and you
will hear an error tone. You can
either overwrite the existing
entry by selecting Ye s or you can
press and hold a dierent Speed
dial button or select No.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 48
48
Speed dial
Edit a Speed dial entry
1. Select Menu, scroll
to display SpeedDialList
and press OK.
2. Press
or to display the entry you want to
edit and select Options.
3. Editspeeddial is displayed, press OK.
4. Edit the number by selecting Clear to delete digits
and then enter any new digits. Select Save. Savedas
speed dial x will be displayed.
Delete a Speed dial entry
1. Select Menu, scroll to display SpeedDialList
and press OK.
2. Press
or to display the entry you want to
delete and select Options.
3. Scroll
to display Deletespeeddial and
press OK.
4. Areyousure? is displayed, select Ye s. Speeddialxdeleted will be displayed.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 49
Caller Display and the Calls list
49
Caller Display
If you’ve subscribed to a Caller Display service,
you’ll be able to see your caller’s number on your
handset display (provided it’s not withheld) before
you answer a call. If your caller’s name is stored in
your contacts list and it matches the number calling,
you’ll see the caller’s name instead. If you haven’t
subscribed to a Caller Display service Incomingcall
will be displayed when you receive a call. If you
receive a call from a number you have stored in your
Blocked calls list Blocked will be shown on the top
line of the display when you view the call in the calls
list.
Calls list
The Calls list holds up to 50 incoming (missed and
answered) calls and 30 outgoing calls. The date
and time of the call is also stored. If you haven’t
subscribed to a Caller Display service, Nonumber will
be displayed in the Calls list for incoming calls but the
time and date will still be recorded.
Calls are listed in chronological order with the most
recently received/made call at the top of the list.
You’ll need to subscribe to
your network provider’s Caller
Display service for this feature
to work. You might have to pay
a fee. For more information on
BT Calling Features, call BT free
on 0800 800 150.
To make sure the caller’s name
is displayed, make sure you’ve
stored the full telephone
number in your contacts list,
including the dialling code.
There are some incoming calls
where a number is not displayed
and a network message is
recorded instead:
Unavailable = number
is unavailable
Withheld = number has
been withheld
International = international
number
Operator = call from the operator
Payphone = call from a payphone
Ringback = a ringback call
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 50
Caller Display and the Calls list
50
Calls list indicators
Displayed on top line:
Missed = missed incoming call
Answered = incoming call
received and answered
Dialled = outgoing call made
Blocked = blocked call (for
incoming calls only)
Displayed next to the time:
= caller left a
voice message
® = some part of the call
was recorded
When the Calls list is open, press
to scroll from the newest
call to the oldest, or press to
scroll from the oldest call to the
newest.
When the list is full and a new call is received/made,
the oldest entry will be deleted automatically.
This is not Calls list memory.
Missed call notication
If an incoming call has been missed (i.e. not
answered), the handset display will indicate this
with the message 1newcall. You can clear the
notication by viewing the calls list on any handset
registered to the base. The Missed notication will
still be presented on the top line of the display for
missed calls in the calls list so you can dierentiate
between calls. See Calls list indicators opposite.
View and access options in the Calls list
1. Press
. The most recent entry is at the top of the
list. (If there are no entries Callslistempty will be
displayed.
2. Press
or to scroll through and view the list.
3. To dial an entry, when the entry you want is
displayed, press
.
To play an answer message (if the missed caller
leaves a messsage), when the entry you want
is highlighted, select Options, Playmessage is
displayed, press OK. The message will be played.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 51
Caller Display and the Calls list51
Block or Allow a calls list entry
To block or allow an entry in the calls list, scroll
through the list and when the number you want is
displayed, select Options and scroll
to either
Block number or Allow number or Block contact or
Allow contact for call list entry that displays contact names, press OK and follow the prompts.
Save a Calls list entry to your contacts
1. Press
then press or to display the entry
you want and select Options.
2. Savenumber is displayed, press OK.
3. Enter the contact name and press Next.
4. The number will be displayed, (edit if necessary
by selecting Clear to delete digits and enter any
new ones).
5. Select Save to save the entry. You will be asked to
choose the VIP status for this contact. Set it to
On. All calls allowed or O.
For more information and
general advice on handling
unwanted calls please go to
bt.com/unwantedcalls
If you have more than one
handset registered to the base,
all data is synchronised across
handsets. Therefore, if you save
a calls list entry to your contacts
it will be saved on all handsets.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 52
Caller Display and the Calls list
52
Delete an entry in or the entire Calls list
1. Press
press
, then if you want to delete just one entry,
or to display the entry and select
Options.
2. Press
to display either Deletecall or Deleteallcalls and press OK. Calldeleted will be displayed if
you have deleted one entry, if you chose to delete all
then you will need to conrm by selecting Yes .
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 53
Your BT4600 can digitally record up to 60 minutes
of messages. You can operate your answer machine
from: the handset, the base or remotely from any
other Touchtone™ telephone (see page 64).
Using the answer machine from
the handset
Switch the answer machine on or o
1. Select Menu, AnswerPhone is displayed, press OK.
2. Press
OK.
3. Press
to select. Ans.phoneon or Ans.phoneo will be
displayed and announced to you.
until Ans.phoneon/o is displayed, press
or to display On or O and press OK
53Answer machine
When the answer machine is
switched on, the text On will
light up on the button.
Set the answer mode
1. Select Menu, AnswerPhone is displayed, press OK.
2. Press
until Answermode is displayed and
press OK.
3. Press
or to select Answer&record or
Answeronly and press OK. Saved will be displayed
and the answer mode will be announced.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
The default answer mode is
Answer & Record using the
female voice.
Page 54
Answer machine
54
Answer & Record
The pre-recorded Answer &
Record outgoing message that
allows your caller to leave a
message is, “Hello, your call
cannot be taken at the moment,
so please leave your message
after the tone”.
Answer Only
The pre-record Answer Only
outgoing message, where
callers hear an announcement
but can’t leave a message, is
“Hello, your call cannot be
taken at the moment and you
cannot leave a message, so
please call later”.
When recording your Answer
Only message, remember to
let your caller know that they
won’t be able to leave
a message.
The default outgoing message
mode is Answer & Record using
the female voice.
Outgoing messages
The outgoing message is the message a caller rst
hears when the answer machine picks up their
call. There are two pre-recorded male and female
outgoing messages to choose from, one that allows
callers to leave a message (Answer & Record) and
one that simply answers the call (Answer Only) or
you can record your own.
Record your own outgoing message
1. Select Menu, AnswerPhone is displayed, press OK.
2. Press
until Outgoingmessage is displayed and
press OK.
3. Press
or to display the outgoing message
mode you want: Answer&record or Answeronly
and press OK.
4. Recordmessage is displayed, press OK.
Follow the voice prompt to record your message and
select Save when you’ve nished.
5. Your message will be played back to you. Select
OK if you’re happy with it or you can delete it by
selecting Delete.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 55
Play the current outgoing message
1. Select Menu, AnswerPhone is displayed, press OK.
2. Press
until Outgoingmessage is displayed,
press OK.
3. Press
or to display the outgoing message
mode you want: Answer&record or Answeronly
and press OK.
4. Press
to display Playmessage and press OK to
hear the outgoing message. If the current outgoing
message being played is your recorded message you
can delete it if you want to by selecting Delete.
Reinstate the pre-recorded outgoing message
1. Select Menu, AnswerPhone is displayed, press OK.
2. Press
until Outgoingmessage is displayed,
press OK.
3. Press
or to display the outgoing message
mode you want: Answer&record or Answeronly
and press OK.
Answer machine55
Reinstating the pre-recorded
outgoing message will not
delete your recorded outgoing
message. It will be retained
incase you want to use it in
the future.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 56
Answer machine
56
You can record a memo message
on the answer machine for
other users to hear when they
listen to messages. You can
only record memos using the
handset. Memo messages are
played back in exactly the same
way as normal answer machine
messages, see page 56, 59
and 62.
4. Press to display Usedefaultmessage and
press OK.
5. Press
or to display On and press OK. Press
or to display Femalevoice or Malevoice
and press OK. Saved will be displayed.
Record a memo
1. Select Menu, AnswerPhone is displayed, press OK.
2. Press
until Recordmemo is displayed, press OK.
3. Follow the voice prompt to record your memo and
select Save when you’ve nished.
4. Your memo will be played back to you. Select OK
if you’re happy with it or you can delete it by
selecting Delete.
Answer delay
The answer delay setting sets how many times the
phone will ring before the answer machine takes the
call. You can choose from 2-10 rings or Time saver.
The default setting is 5 rings.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 57
Answer machine57
Set the answer delay
1. Select Menu, AnswerPhone is displayed, press OK.
2. Press
until Answersettings is displayed,
press OK.
3. Press
or to display either Answer&record
or Answeronly and press OK.
4. Answerdelay is displayed, press OK. Press
to display the number of rings you want
or
(2-10 rings or Time saver) and press OK. Saved will
be displayed.
Set the maximum message length
You can set the maximum length that an answer
machine message can be: 1 minute, 2 minutes or 3
minutes. The default setting is 3 minutes.
1. Select Menu, AnswerPhone is displayed, press OK.
2. Press
until Answersettings is displayed,
press OK.
3. Answerandrecord is displayed, press OK.
4. Press
press OK. Press
to display Maximummsglength and
or to select the length you
want and press OK. Saved will be displayed.
Time saver
When you ring in to access your
answer machine remotely, if
you have set Time saver as the
answer delay and you have new
messages it will answer after 10
seconds. If you don’t have new
messages it will answer after
20 seconds. This means you can
hang up knowing that you have
no new messages, saving you
the time and the cost of the call.
For compatibility with BT 1571
(or another voicemail service)
Make sure the answer delay is
set for your answer machine
to answer before the voicemail
service. Therefore, the answer
delay should be less than on
your voicemail service. For BT
1571 do not set the answer
delay to more than 5 rings.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 58
Answer machine
58
When the message alert is set to
On, the base will beep at regular
intervals. The default setting
is On.
The default setting is call
screening O.
Set the message alert on or o
1. Select Menu, AnswerPhone is displayed, press OK.
2. Press
until Answersettings is displayed,
press OK.
3. Answerand record is displayed , press OK.
4. Press
Then press
to display Messagealert and press OK.
or to display On or O and
press OK. Saved will be displayed.
Handset Call screening
When call screening is turned on and the answer
machine takes a call, you can listen to the caller
leaving a message on your handset. You can then
identify the caller and decide whether to take the
call in person.
Turn call screening on or o
1. Select Menu, AnswerPhone is displayed, press OK.
2. Press
until Answersettings is displayed,
press OK.
3. Press
4. Press
to display Callscreening and press OK.
or to display On or O and select OK.
Saved will be displayed.
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Page 59
Answer machine59
Using call screening
When the phone rings, wait for the answer machine
to take the call. When the caller begins to leave a
message the left soft key will be labelled Listen,
press Listen to listen to the caller leaving a message
or press End to stop listening in. If you want to talk
to the caller, press
to take the call. This will stop
the recording if it’s started.
Message playback using the handset
1. From the home screen, select Play.
Or
Select Menu, AnswerPhone is displayed, press OK.
Press
to display Playallmessages and
press OK.
2. Your messages will start to play and the handset will
display the number or the name if you have Caller
Display and a name/number match and the time and
date it was received. If you have any old (already
listened to messages) these will be played after your
new messages.
3. During playback, you can select Delete to delete the
message or Stop to stop message playback.
While screening, you can
adjust the volume by pressing
or on the handset if you
are screening the call on the
handset or on the base
if you are screening the call on
the base.
You can also stop a caller leaving
a message by pressing
on the base during message
recording. The caller will hear,
“Thank you for calling”, and the
call is automatically ended.
When you receive new
messages, the home screen will
display the number of messages
stored. The message counter
on the base will ash and the
message alert will beep if
message alert is set to on.
The number of messages
displayed on the handset includes
all messages stored, new and
old (played). When a message is
deleted the display message will
be updated accordingly.
Each message is played back
with the day, date and time it
was received announced.
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Page 60
Answer machine
60
New (unplayed) messages are
played rst (oldest to most
recent) and then old (played)
messages (oldest to most
recent).
You can still enter the answer
phone menu and playback your
messages, however, you will see
a warning message
No messages can be left before
you enter the menu and Memory
full will be announced before
new or old messages are played
back.
Message playback is stopped if
you receive an incoming call.
You can toggle between private
playback through the handset
and handsfree playback by
pressing the
default is private playback.
You can’t delete messages that
you’ve not played yet.
Unless you delete a message, it’s
automatically saved.
Memory full.
button. The
During playback you have the following options:
or to adjust the playback volume.
to switch private playback through the handset
to handsfree playback.
once to repeat the current message playing
from the beginning.
to delete the message.
twice within a second to skip back to the
previous message.
once to skip forward to the next message.
press to replay the message slowly.
At the end of playback, you will hear, “End of
messages,” and the same message will be displayed
on the message indicator. The home screen will
be renumbered to take into account any deleted
messages.
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Page 61
Delete a message
1. Select Menu, Answer Phone is displayed, press OK.
2. Messages<x new> is displayed, press OK.
3. Press
or to display the message you want to
delete then press Options.
4. Press
to display Deletemessage and press OK.
Areyousure? will be displayed if it’s an old message
or Withoutlistening? if it’s a new message, press
Yes to conrm.
Delete all old (played) messages
1. Select Menu, AnswerPhone is displayed, press OK.
2. Press
to display Delete old msgs and press OK.
3. Areyousure? is displayed, select Ye s to conrm (or
No to cancel).
Save a number in the answer phone message list to
your contacts
1. Select Menu, AnswerPhone is displayed, press OK.
2. Messages <xnew> is displayed, press OK. Press
to display the number you want to store then
or
press Options.
3. Press
to display Savenumber and press OK.
Answer machine61
To cancel deletion, when you
see the conrmation question,
select No.
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Page 62
Answer machine
62
4. Enter the contact name and press Next.
5. The number will be displayed, (edit if necessary by
selecting Clear to delete digits and enter any new
ones). Select Save to save the entry.
Using the answer machine from
the base
When the answer machine is
switched On, the text ‘On’ will
light up on the button.
Memory full
If there is only 10 seconds of
memory capacity left when a
caller is leaving a message they
will hear, “Please complete your
message within 10 seconds.” If
a caller is still leaving a message
when the memory expires they
will hear, “Memory full. Thank
you for calling”, and the call will
be ended.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Switch the answer machine on or o
Press
to toggle between On and O.
The setting is announced.
Message playback using the base
Press
or to play messages back slowly.
If you have messages they will be played, new
(unplayed) messages rst followed by old (played)
messages.
During playback:
Press
to stop playback. The base will return
to idle.
Press
Press
to pause and resume playback.
to delete the message being played.
Page 63
Answer machine63
Press to skip forward to the start of the next
message.
Press
to skip back to the start of the current
message.
Press
twice to skip back to the start of the
previous message.
Press
to increase or decrease the playback
volume level.
At the end of playback the base will return to idle
mode and messages will be renumbered to take into
account any deleted messages.
Delete all old (played) messages
1. In idle mode, press
. The base will announce, “To
delete all old messages, press Delete”, press
again within 3 seconds to delete all old messages.
You will hear, “All old messages deleted.”
If your answer machine memory
becomes full and it is set to
Answer and record it will
automatically switch to Answer
only mode. Once messages
have been deleted and there
is memory available again, the
machine will revert to Answer
and record mode (unless
you have changed the mode
yourself to Answer only using
the handset menu).
You will need to delete
messages before your answer
machine will be able to record
new ones. To delete old (played)
messages, see pages 61 and 63.
If you don’t press
3 seconds you will hear,
“Messages saved”.
within
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Page 64
Answer machine
64
If you have already changed the
access PIN when setting your
Outgoing call control then you
will not need to set it again as
this PIN is used for both Call
control and Remote access.
Remote access
With remote access you can operate your answer
machine from any Touchtone™ phone, even if you
forget to turn on your answer machine before you
go out. You need to set a remote access PIN rst and
then you will need to turn remote access On if you
want to use this feature.
Set the remote access PIN for the rst time
1. Select Menu, AnswerPhone is displayed, press OK.
2. Press
press OK.
3. Press
press OK. Follow the instructions to set your PIN or
enter your PIN and select OK.
4. NewPIN: is displayed. Enter a 4 digit PIN of your
choice and select OK.
5. ConrmPIN: is displayed. Enter the 4 digit PIN
again and select OK. The display will show New PIN saved.
until Answersettings is displayed,
to display Remoteaccess and
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Page 65
Change the remote access PIN
1. Select Menu, AnswerPhone is displayed, press OK.
2. Press
until Answersettings is displayed,
press OK.
3. Press
4. Press
to display Remoteaccess and press OK.
to display ChangePIN and press OK.
5. Enter your old 4 digit PIN and select OK.
6. Enter the new 4 digit PIN, select OK, then enter the
new PIN again and select OK. The display will show
NewPINsaved.
Turn remote access on or o
1. Select Menu, Answer Phone is displayed, press OK.
2. Press
until Answersettings is displayed,
press OK.
3. Press
to display Remoteaccess and press OK.
4. On/O is displayed, press OK.
5. Press
or to display On or O and select OK.
Saved will be displayed.
Answer machine65
Select
Clear if you need to delete
any digits.
You cannot turn Remote access
On until you have set a remote
access PIN.
The default setting is O.
If you forget to switch on your answer machine
1. Call your number from another landline phone and
let it ring. After 20 rings the answer phone will
answer the call.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Remote Access must rst be
enabled to allow you
to switch on the answer
machine remotely.
Page 66
Answer machine
66
2. When you hear the announcement, press *
and enter your 4 digit remote access PIN when
prompted. Your answer phone will announce if you
have any messages before playing remote access
options. If you do not choose to switch your answer
machine On, it will switch o when the call is ended.
Operating you answer machine remotely
1. Dial your phone number.
2. When you hear your outgoing message, press
and enter your 4 digit remote access PIN.
3. Follow the voice prompts to:
To hear the main menu, press 0.
To replay the current message, press 1.
To play all messages, press 2.
To delete during messages, press 3.
To skip back during messages, press 4.
To set answer on (or o), press 5.
To skip forward during messages, press 6.
To play your outgoing message, press 8.
To record a new outgoing message, press 9.
To set to answer only (or answer and record), press #.
*
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Page 67
Settings
67
Handset settings
Set the handset ringtone for external or
internal calls
1. Select Menu, scroll
OK.
2. Sounds is displayed, press OK. Ringing is displayed,
press OK.
3. Press
or to display either Externalringtone
or Internalringtone and press OK.
4. Press
or to display and listen to the melodies
and press OK to select your choice.
Saved will be displayed.
Set the handset ringer volume
1. Select Menu, scroll
OK.
2. Sounds is displayed, press OK. Ringing is displayed,
press OK.
3. Press
Press
to display Ringingvolume and press OK.
to increase the volume or to decrease
or turn the ringer o. Press OK to save.
to display Settings and press
to display Settings and press
Choose from 15 handset
ringtones: 10 polyphonic and 5
standard. The default external
ringtone is Melody 1 and the
internal ringtone is Melody 2.
There are 5 handset ringer
volume levels plus Ringer O.
The default setting is Level 3.
If you turn the ringer o, the
icon will be displayed on the
home screen.
As a quick way to turn the
handset ringer o, press
and hold
.
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Page 68
68
Settings
There are two handset tones:
keypad tones and conrmation
tones. You can turn these on or
o, the default setting is On.
Keypad tones: when turned on,
you will hear a beep after each
button press.
Conrmation tones: when
turned on, you will hear a tone
after each successful action or
after an error has occurred. This
does not include the battery
charging tone when the handset
is placed on the base/charger,
low battery or out of range
warnings or tones used in calls
such as Call Waiting or
Call Intercept.
There are 5 contrast levels
to choose from. The default
setting is Level 3.
Adjust the handset ringer tone
1. Select Menu, scroll
to display Settings and press
OK.
2. Sounds is displayed, press OK. Press
Toneadjustment and press OK.
3. Press
or to display either Standard, Increasetreble or Increasebass and press OK. Saved is
displayed.
Turn the handset tones on or o
1. Select Menu, scroll
to display Settings and
press OK.
2. Sounds is displayed, press OK. Press
Handsettones and press OK.
3. Press
or to display Keypadtones or
Conrmationtones and press OK.
4. Press
or to display Tones on or Tones o and
press OK. Saved is displayed.
Change the handset display contrast
1. Select Menu, scroll
to display Settings and
press OK.
2. Press
to display Display and press OK.
to display
to display
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Page 69
3. Contrast is displayed, press OK.
4. Press
or to select the level you want, then
select OK.
Turn the screensaver on or o
1. Select Menu, scroll
to display Settings and press
OK.
2. Press
3. Press
4. Press
to display Display and press OK.
to display Screensaver and press OK.
or to display On or O and press OK
to save.
Change the handset name
1. Select Menu, scroll
to display Settings and
press OK.
2. Press
to display Handsetname and press OK.
3. Edit the name by selecting Clear to delete
the characters, then enter the new name and
select Save.
Change the call settings
1. Select Menu, scroll
to display Settings and
press OK.
2. Press
to display Callsettings and press OK.
Settings69
A handset name can be a
maximum of 12 characters.
If you name your handset,
the handset number will be
removed, e.g. instead of saying
Kitchen 1 the name would just
be Kitchen. To revert back to the
default handset name (Handset
x), delete all the characters and
select Save.
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Page 70
70
Settings
If Auto answer is set to On you
can answer a call by lifting the
handset o the base. If it’s set
to O, you’ll need to lift the
handset o the base and then
press . If Auto end is set to
On you can end a call by placing
the handset back in the base.
If Auto end is set to O,
you’ll need to press
end the call.
With Auto join calls set to
On you can automatically
join an existing call from
another registered handset
without being invited to join the
call, you can simply press
to join.
to
3. Press or to display either Autoanswer, Autoendcall, Autojoincalls or Firstring and press OK.
4. Press
or to display On or Off and press OK to save.
Base settings
Set the base ringtone melody
Choose from 5 base ringtones. The default is Melody 1.
1. Select Menu, scroll
OK.
2. Press
to display Basesettings and press OK.
3. Ringing is displayed, press OK.
4. Ringtone is displayed, press OK. Press
display and listen to the melodies and press OK
to save your choice.
Set the base ringer volume
There are 5 base ringer volume levels plus Ringer o.
The default is Level 3.
1. Select Menu, scroll
OK.
2. Press
to display Basesettings and press OK.
3. Ringing is displayed, press OK.
4. Press
Press
to display Ringingvolume and press OK.
to increase the volume or to decrease
or turn the ringer o. Press OK to save.
to display Settings and press
or to
to display Settings and press
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Page 71
PBX access code
If you’re connected to a switchboard, you might need
to enter an access code (e.g.9) before each number is
dialled. Your BT4600 can store an access code which
is automatically dialled before each number.
Set a PBX access code
1. Select Menu, scroll
to display Settings and
press OK.
2. Press
3. Press
to display Basesettings and press OK.
to display PBXcode and press OK.
4. Enter the number you want (maximum of 4 digits)
and select Save.
Change the system PIN
1. Select Menu, scroll
to display Settings and
press OK.
2. Press
to display ChangesystemPIN and
press OK.
3. If the current PIN is 0000, you will be prompted
to enter the new 4 digit PIN, then press OK. (Or, if
the current PIN is not 0000, you will be prompted
to enter the old (current) 4 digit PIN rst and then
select OK. Then follow the prompts and enter the
new 4 digit PIN).
4. Enter the new 4 digit PIN again and select OK.
The display will show NewsystemPINsaved.
Settings71
With First ring set to O, an
incoming external call will be
displayed visually before the
handset(s) start to ring for the
second burst of ringing.
If you wish to revert to not using
a PBX access code, you need to
go into the PBX code menu and
delete all the digits by selecting
Clear, then select Save.
The default system PIN is 0000.
You can change this to your own
preferred 4-digit code.
The system PIN is used for
registration/de-registration.
If you make a mistake, select
Clear to delete a digit.
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Page 72
Settings
72
If you reset the handset settings
all the handset settings will
return to their default settings,
e.g. the handset name, ringer
melody, all volume levels,
display and alarm settings.
If you reset the base settings all
the base settings will return to
their default settings, e.g. the
base ringer melody, all volume
levels, PBX access codes and
answer machine settings.
If you delete the handset and
base user data all your contacts
and the calls list will be deleted
and your recorded outgoing
messages and all received
answer machine messages will
be deleted.
Reset the handset or base settings
1. Select Menu, scroll
to display Settings and
press OK.
2. Press
to display Reset and press OK.
3. Handsetsettings is displayed, press OK or press
to display Basesettings and then press OK.
4. Handsetsettings? or Basesettings? is displayed,
select Yes.
5. Resettingssettings is displayed while the reset
takes place. Once nished <Handset orBase>
settings reset is displayed.
Delete the handset and base user data
1. Select Menu, scroll
to display Settings and
press OK.
2. Press
3. Press
to display Reset and press OK.
to display Deleteuserdata and
press OK.
4. Deletefromallh/sets? is displayed, select Yes to
conrm (or No to cancel).
5. Deletinguserdata… is displayed. Once nished,All user data deleted is displayed.
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Page 73
Set the time and date
1. Select Menu, scroll
to display Clock/Alarm and
press OK.
2. Press
to display Time&date and press OK.
3. Use the keypad to enter the time using the 24 hour
clock format e.g. for 3:32pm you need to enter
15:32. press Next.
4. Enter the date in the format DD/MM/YYYY.
5. Press Save. Saved is displayed.
Set an alarm
1. Select Menu, scroll
to display Clock/Alarm and
press OK.
2. Alarm is displayed, press OK.
3. Press
or to display the alarm frequency you
want: O, Ononce, Ondaily, MondaytoFriday or
Saturday&Sunday then press OK.
4. Enter the alarm time and select Save. Press
or
to select the alarm melody and press OK. Alarm
on<time> is displayed.
The clock is displayed in
24 hour format
You must enter the full date:
day, month and year.
If you select O the display will
show Alarm o and you will
hear a conrmation tone.
If you set an alarm the display
will show the time after you
Save.
select
73Clock/Alarm
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Page 74
Clock/Alarm
74
If an incoming call is received
while the alarm is going o,
the alarm notication will
immediately stop and the
incoming call will be shown
on the display. The alarm will
not resume.
Stopping the alarm when it goes o
When the alarm goes o, the selected melody will
play at an ascending volume, the handset backlight
will ash and the display will show the alarm time.
The alarm will sound for 30 seconds and then
the handset will return to idle, if the alarm isn’t
stopped or set to snooze, it will sound once more
after 1 minute.
To stop the alarm, press
or select Stop.
To activate a ten minute snooze, select Snooze or any
other button (except
or Stop). You can set snooze
as many times as you want until you select Stop.
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Page 75
BT Calling Features
75
You can easily access a number of BT Calling
Features using the Calling Features menu.
Using Call Diversion: set up, cancel or check status
1. Select Menu, scroll
to display CallingFeatures
and press OK.
2. Calldiversion is displayed, press Options.
3. Press
or to display the diversion option you
want: Divertallcalls, Divertwhenbusy or Divertifunanswered and press OK.
4. Press
or to display either: Setupdiversion,
Canceldiversion or Checkdiversion and press OK.
5. If you selected Setupdiversion, you will need to
enter the telephone number to divert to (or press
and select the number from your contacts),
then select Setup. If you chose Cancel diversion or
Checkdiversion, the service will be called, follow
the spoken instructions or listen for conrmation/
status.
You need to subscribe to the
specic BT Calling Feature to
be able to use some of these
services. You might have to pay
a fee.
For more details on BT’s
Calling Features, go to
bt.com/callingfeatures, refer to
the user guide supplied when
you subscribed to the services
of your choice or call BT free on
0800 800 150.
If you’re not connected to the
BT network, some of these
features may not be available.
Call diversion services might
allow other divert options.
Please contact your telephone
network provider for details.
Call Diversion will divert
incoming calls to another
number of your choice. You can
choose all calls to be diverted or
calls only to be diverted when
the line is busy or only calls that
are not answered.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 76
BT Calling Features
76
With the ring back feature you
can get an automatic call back
from an engaged number. No
need to dial a busy number over
and over again. Just dial 5 on
hearing the engaged tone, wait
for a conrmation message and
hang up. Your phone will keep
trying the busy number for up
to 45 minutes.
Call Waiting lets you know if
another person is trying to call
you while you’re on another
call. If a second caller rings, you
will hear a beep in the handset
earpiece. If you’ve subscribed
to Caller Display, the display will
show the caller’s details as well.
Cancel Ringback
1. Select Menu, scroll
to display CallingFeatures
and press OK.
2. Press
display CancelRingback and press OK.
3. The service will be called and the display will show
Cancelling. Follow the spoken instructions or listen
for conrmation/status.
Using Call Waiting
1. Select Menu, scroll
to display CallingFeatures
and press OK.
2. Press
until Callwaiting is displayed,
press Options.
3. Press
or to display either Turn on, Turn o or Check and press OK. The service will be
called. Follow the spoken instructions or listen for
conrmation/status.
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Page 77
77BT Calling Features
Using call barring
1. Select Menu, scroll
to display CallingFeatures
and press OK.
2. Press
until Callbarring is displayed and press
Options.
3. Press
or to display either: Setupbarring,
Cancelbarring or Checkbarring and press OK.
4. If you selected Setupbarring you will need to press
or to display the type of calls you want to
bar then press OK. If you selected Cancel or Checkbarring the service will be called. Follow the spoken
instructions or listen for conrmation/status.
The type of calls you
can bar are:
All outgoing calls
National, International
& Mobile calls
International calls
Operator calls/texts
* and # calls
Premiun rate calls
Internat’l is short for
International
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Page 78
78Using additional handsets
You can register up to 6 GAP
compliant handsets to your
BT4600 base to extend your
phone system without needing
to install telephone extension
sockets for each new phone.
If a handset becomes
un-registered it will need
to be registered to the base
again. Register handset will be
displayed, select
the instructions starting from
point 4 below.
You have 2 minutes to complete
the registration process. After 2
minutes the In use light on the
base will stop ashing.
If registration isn’t successful
the rst time, please try again
incase the base registration
period ran out of time.
If there are already 6 handsets
registered to the base, the
registration will fail. You must
de-register another handset
before you can register the
new one.
OK then follow
If you’ve bought a BT4600 multiple pack, any
additional handsets come pre-registered to the
base. However, if you purchase an additional
handset separately, you must register it to your
BT4600 base before it can be used.
Register an additional handset
1. Select Menu, scroll
to display Settings and
press OK.
2. Press
to display Registration and press OK.
3. Registerhandset is displayed, press OK.
4. Press and hold
on the base until you hear a
beep and the In use light starts to ash.
5. The handset will display Registeringhandset...
to indicate the base is in registration mode. If the
system PIN is not 0000 then you will be prompted
to enter it, then select OK.
6. Once registration is successful the handset will
show Handsetxregistered (with X being the
assigned handset number). The handset will
then synchronise data with any other registered
handsets, e.g. contacts, speed dials.
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Page 79
79Using additional handsets
De-register a handset
1. Select Menu, scroll
to display Settings and press
OK.
2. Press
3. Press
4. Press
to display Registration and press OK.
to display DeregisterHS and press OK.
or to display the handset you wish to
de-register and press Select.
5. If the system PIN is not 0000 then you will be
prompted to enter it, then select OK. If it is 0000,
you will continue straight to point 6.
6. The display will show will show Pleasewait…. and
once successful De-registered.
Registering another make
of handset to your BT4600
base
If you want to register another
make of handset (i.e. not a
BT4600 handset) to your
BT4600 base you will need
to follow the Registration
instructions that came with
the handset rst and then
continue with the base part of
the registration procedure (as
shown in point 4 on page 78).
Please note that registering
other types of handset will only
provide limited compatibility
i.e. you may only be able to
make and receive calls on the
additional handset.
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Page 80
Using additional handsets
80
You can also choose All handsets
if you want to call all handsets
registered to the base. If a
handset answers, the handset
name will be displayed on your
screen.
If an external call is received
while an internal call attempt is
being made, the internal call will
be abandoned and all handsets
registered to the base will ring
and display the external call
information.
If the internal call is not
answered after 30 seconds you
will see Handset unavailable
on your display and you will be
returned to your external caller.
Make an internal call between handsets
If you have more than one handset registered
to the base, you can make internal calls between
two handsets.
1. Press
, then press to scroll through
and display the handset you want to call, then
press
.
2. The receiving handset will ring and your handset
name will be presented on the screen. To answer
they need to press
. If it is not answered after
30 seconds, you will see Handsetunavailable on
your display.
3. Press
to end the call.
Transfer a call
You can transfer an external call to another handset
registered to the base.
1. During a call, select Options, then press
to
display Transfer call and press OK.
2. If you have one other handset it will ring, if you have
more than one handset you can press
or to
display the handset you want, then select Call and it
will ring. Your external call will be put on hold.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 81
3. When the other handset answers you can announce
the call and then select Trans or press
to
transfer the call.
Hold a 3-way call
Using your handset, you can hold a 3-way call
with two external callers. Or, you can hold a 3-way
call between 2 internal handsets and 1 external
caller. Once the 3-way call is in progress other
handsets registered to the base can join the call by
pressing
.
1. During a call, select Options. Multicall is displayed,
press OK.
2. Either enter the number you want to call or press
and scroll to the number you want or the
internal handset you want and then press
to
call. When the second call is answered, the rst
external caller will be put on hold.
3. Select Join and all callers will be joined in a
3-way call.
81Using additional handsets
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 82
82Help
Phone doesn’t work
• Have you activated the batteries correctly? See page 8.
• Check that the mains power is correctly connected.
No dial tone or line cord error message displayed on screen
• Is the telephone cord plugged into the base and phone wall socket?
• Check that the mains power is correctly connected.
• Only use the telephone cord supplied with the phone.
Can’t make or receive calls
• Check that the mains power is correctly connected.
• The batteries may need recharging.
• Check that product call barring is not active – see page 77.
• Has there been a power cut? If so, place the handset back on the base for ten
seconds and try again. If it still doesn’t work, disconnect the batteries and mains
power for ten minutes, then reconnect and try again.
You have a dial tone, but the phone won’t dial out
• If you’re connected to a switchboard, check whether you need to dial an
access code, see page 71.
Handset doesn’t ring
• The ringer volume may be switched o, see page 67.
• Check that the mains power is correctly connected.
• Do Not Disturb may be switched on, see page 39.
• Block nuisance calls may be switched on, see page 22.
• Make sure the handset is registered to the base, see page 78.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 83
Help83
No display
• The batteries may be at, dead or incorrectly inserted.
• Recharge or replace the batteries.
• Make sure the handset is registered to the base, see page 78.
• Check that the mains power is correctly connected to the base.
• Check that the handset is within range of the base.
• If the batteries are low, place the handset on the base/charger to recharge.
You hear the busy tone when you press
• Make sure the handset is in range of the base.
• Another handset registered to your BT4600 base may be on the line and
Auto Join is switched o, please see page 70.
Answering machine doesn’t record any messages
• The memory may be full. Play and delete old messages, pages 59-60 and 61-62.
Answering machine messages have the wrong date and time
• Have you set the date and time? See page 73.
Can’t access your messages from another phone
• Have you changed the remote access PIN? See page 64.
Always keep a note of the new PIN in a safe place.
• Has Remote access been turned o? To turn remote access on, see page 64.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 84
Help
84
No Caller Display number/name displayed
• Have you subscribed to a Caller Display service from your network provider?
See page 49.
• The caller may have withheld their number.
• Network may not have the callers number information.
• An exact name/number match was not found in your contacts. Check that you’ve
stored the full STD dialling code.
Can’t register a handset to a base
• You can register up to six handsets to your BT4600 base. Check that you’ve not
exceeded the limits.
• Check that you’ve entered the correct system PIN number (default PIN 0000).
• Check that you’re at least one metre away from other electrical equipment to
avoid interference when registering.
Base unit does not ring, but the lights are on
• Have you connected the telephone line correctly?
• Do Not Disturb may be switched on, see page 39.
• Block nuisance calls may be switched on, see page 22.
• Is the base ringer set to o?
• You may have a faulty line or socket. Try using another socket or line.
If you are a BT customer then please call 0800 800 151 or your network provider
if you still have problems.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 85
Buzzing noise on my phone or on other electrical equipment nearby
• Sometimes other electrical equipment can interfere with your BT4600 if it’s
placed too close. We recommend that you place your BT4600 at least one metre
away from electrical appliances or metal obstructions to avoid any risk
of interference.
Customer Helpline
If you’re still having problems, call us on 0800 145 6789* or go to
bt.com/producthelp
• For non BT line customers, call 0800 800 150 (residential) or 0800 800 152
(business).
• Additional handsets available to purchase from the Helpdesk on 0800 145 6789*.
Billing enquiries
Please see the phone number shown on your BT bill.
85Help
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 86
86General information
Important
This equipment is not designed for making emergency
phone calls when the power fails. Alternative
arrangements should be made for access to
emergency services.
This product is intended for connection to analogue
public switched telephone networks and private
switchboards in the United Kingdom.
Replacing the handset batteries
After a time, you might nd that the handset batteries
run out of charge more quickly. This is a standard sign of
wear and the batteries will need replacing.
1. Open the battery compartment cover.
2. Lift the battery out and remove the batteries. Replace
with two new AAA Ni-MH 550mAh rechargeable
batteries.
3. Replace the battery compartment cover.
Caution
Don’t immerse batteries in water, throw them into a re
or dispose of them with ordinary domestic refuse.
BT accepts no responsibility for damage caused to your
BT4600 by using any other types of batteries.
There is a risk of explosion if incorrect batteries are tted.
Safety information
• Only use the power supply suitable for the BT4600.
Using an unauthorised power supply will invalidate your
guarantee and may damage the phone. The item
code for the base mains power supply is 066270 .
If you’ve bought a multiple pack, the item code for
the charger mains power supply is 066270.
• Use only the approved rechargeable batteries supplied.
Spare rechargeable batteries are available from the
BT4600 Helpline on 0800 145 6789*.
• Don’t open the handset (except to replace the
handset batteries) or the base. This could expose you
to high voltages or other risks. Contact the Helpline
on 0800 145 6789* for all repairs.
• If the keypad is locked, it is still possible to make calls
to 999 and 112 emergency numbers by dialling the
number then pressing
• Radio signal transmitted between the handset and
base may cause interference to hearing aids.
• It is recommended that advice from a qualied expert
be sought before using this product in the vicinity of
emergency/intensive care medical equipment.
• It is recommended that if you have a pacemaker
tted you check with a medical expert before using
this product.
• Your product may interfere with other electrical
equipment, e.g. TV and radio sets, clock/alarms and
computers if placed too close.
• It is recommended that you place your product
at least one metre away from such appliances to
minimise any risk of interference.
.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 87
General information 87
• Never dispose of batteries in a re. There is a serious
risk of explosion and/or the release of highly toxic
chemicals.
Cleaning
• Clean the handset and base (or charger) with a
damp (not wet) cloth, or an anti-static wipe. Never
use household polish as this will damage the product.
Never use a dry cloth as this may cause a static shock.
Environmental
• Do not expose to direct sunlight.
• The handset may become warm when the batteries
are being charged or during prolonged periods of
use. This is normal. However, we recommend that to
avoid damage you do not place the product on any
surface susceptible to heat damage.
• Do not stand your product on carpets or other
surfaces which generate bres, or place it in locations
preventing the free ow of air over its surfaces.
• Do not submerge any part of your product in water
and do not use it in damp or humid conditions, such
as bathrooms.
• Do not expose your product to re, explosive or other
hazardous conditions.
• There is a slight chance your phone could be
damaged by an electrical storm. We recommend that
you unplug the power and telephone line cord during
an electrical storm.
How to recycle your equipment
The symbol shown here and on the product
means that the product is classed as electrical
or electronic equipment, so DO NOT put it in
your normal rubbish bin.
It’s all part of the Waste Electrical and Electronic
Equipment (WEEE) Directive to recycle products in
the best way – to be kinder to the planet, get rid of
dangerous things more safely and bury less rubbish
in the ground.
You should contact your retailer or supplier for advice
on how to dispose of this product in an environmentally
friendly way.
Warning
You won’t be able to call 999 from this phone if there’s a
power cut, so make sure you’ve got another way to call
for help in an emergency.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 88
General information
88
Guarantee
Your BT4600 is guaranteed for 12 months from the
date of purchase.
Subject to the terms listed below, the guarantee
will provide for the repair of, or at BT’s or its agent’s
discretion, the option to replace the BT4600 or any
component thereof, (other than batteries), which is
identied as faulty or below standard, or as a result of
inferior workmanship or materials. Products over 28
days old from the date of purchase may be replaced with
a refurbished or repaired product.
Guarantee conditions
• The guarantee shall only apply to defects that occur
within the 12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to BT or its agent as
instructed.
• This guarantee doesn’t cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
• This guarantee does not aect your statutory rights.
Within the 12 month guarantee period
Prior to returning your product, please read the Help
section beginning on page 82 or contact the BT4600
Helpline on 0800 145 6789*. Additional answers to
frequently asked questions are available from
bt.com/producthelp
In the unlikely event of a defect occurring, the helpdesk
will issue a Fault Reference Authorisation (FRA) number
and instructions for replacement or repair. Please note
you will need the FRA number before returning the
product. This does not aect your statutory rights.
Outside of the 12 month guarantee period
If your product needs repair after the guarantee
period has ended, the repair must meet the approval
requirements for connection to the telephone network.
We recommend that you contact BT’s recommended
repair agent Discount Communications on 0800 980
8999 or a local qualied repairer.
Returning your phone
If the Helpline is unable to remedy your problem they
will issue a Fault Reference Authorisation number and
ask you to return the product to your original place
of purchase. Where possible, pack the product in its
original packaging. Please remember to include all parts,
including the line cords, power supply units and the
original batteries.
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 89
General information 89
Technical information
How many telephones can I have?
All items of telephone equipment have a Ringer
Equivalence Number (REN), which is used to calculate
the number of items which may be connected to any
one telephone line. Your BT4600 has a REN of 1. A total
REN of 4 is allowed. If the total REN of 4 is exceeded,
the telephones may not ring. With dierent telephone
types there is no guarantee of ringing, even when the
REN is less than 4.
Any additional handsets and chargers that you register
have a REN of 0.
Connecting to a switchboard
Switchboard compatibility
This telephone may be connected to most types of
switchboard, however in the event of any diculties,
consult your switchboard Service Provider.
Recall (R)
Recall is used when connected to certain switchboards/
PBXs and some BT Calling Features, or those services
available via your network provider. The BT4600
supports time break recall but not earth loop recall.
R&TTE
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive
(1999/5/EC).
Declaration of Conformance
Hereby, BT declares that this BT4600 is in compliance
with the essential requirements and other relevant
provisions of Directive 1999/5/EC.
If you would like a copy of the Declaration of
Conformance, please visit bt.com/producthelp
For your records
Date of purchase:
Place of purchase:
For guarantee purposes, proof of purchase is required,
so please keep your receipt.
Enter your base system PIN here:
[ / / / ]
Enter your remote access PIN here:
[ / / / ]
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Page 90
Page 91
Page 92
For a Better Future
We’re always looking to make our products last longer
and use less power, so we don’t have such a big impact
on the environment.
To nd out about what we are doing, visit
bt.com/betterfuture
Ofces worldwide
The services described in this publication are subject to availability
and may be modied from time to time. Services and equipment
are provided subject to British Telecommunications plc’s respective
standard conditions of contract. Nothing in this publication forms
any part of any contract.