BT 4000 Classic User Manual

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for registration to any base in the BT Diverse 4000 range. It may also be registered to other GAP compatible bases, with possible limited availability of some functions

Diverse 4000 Classic Handset & Charger

Digital Cordless Telephone

User

Guide

*YOU MUST SUBSCRIBE TO A CALLER DISPLAY AND

CALL WAITING SERVICE

BEFORE YOUR DIVERSE 4000

CLASSIC WILL DISPLAY THIS

INFORMATION. A QUARTERLY

FEE IS PAYABLE.

The Art of Communication

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Please open this page for an ‘At a glance’ guide to your Diverse 4000 Classic.

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

At a glance

Option buttons

Lets you select from the menu options shown on the display.

Green phone

For making and answering calls.

One button

Apart from being the

number one button,

hold down to access your

Voice Mail service or

answering machine.

In use light

Lights up to indicate

an incoming call, an

alarm call or when the

handset is in use.

Star/Bell

Switches the handset

ringer on and off.

Hash/Keyguard

Switches the keypad guard on and off.

For use with switchboards

and certain Network

Services.

Keypad

Microphone

Display

Displays the status of your handset.

Extra Directory

Used to store 10 additional names and numbers.

Red phone

To end a call, return to idle and turn the power off and on.

Introduction

Unpacking your Diverse 4000 Classic handset & charger

If anything is missing, please contact your place of purchase immediately.

One Diverse 4000 Classic handset

One Diverse 4000 Classic charger

One power supply for the charger

Two AA rechargeable batteries

One belt clip

One battery compartment cover

Please note

Your Diverse 4000 Classic handset and charger can be used with any product in the Diverse range, (apart from the Diverse 1000). Please refer to your main user guide for a complete list of product features.

For your records

For guarantee purposes proof of purchase is required so please keep your receipt.

Date of purchase:

Place of purchase:

WXYZ

PQRS

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GHI

DEF

JKL

ABC

MNO

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INTRODUCTION

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Safety information

General

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Power supply number is M-GA35-095130F.

For the handset use only approved nickelcadmium (NiCad) rechargeable batteries. Never use other batteries or conventional alkaline batteries. They could lead to a short circuit or destroy the batter y casing. Recommended batteries should have a power rating of at least 600mAh

1.2V. Batteries are available from the Diverse Helpline 08457 908070.

If the Keyguard is switched on, it is NOT possible to make calls, including emergency numbers (

999/112).

Do not open the base station or handset (other than to change batteries). This could expose you to high voltages or other risks.

Radio signals transmitted between the handset and base may cause interference to hearing aids.

This product should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers.

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Simply clean the handset and base station with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

The product may heat up when the batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord during an electrical storm.

SAFETY INFORMATION

Setting up

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

IMPORTANT

Please note that your handset is NOT registered to a base station. The Diverse 4000 Classic handset will be easily registered once you complete steps 1 to 3.

Plan the location

Situate your product close enough to a mains power socket so that the cable will reach.

Make sure it is at least 1 metre away from other electrical products to avoid interference.

Do not situate the product in the bathroom or other humid areas.

1 Plug the power supply

unit cable into the charger

Plug the power supply unit cable into the power socket on the underside of your Diverse 4000 Classic charger.

2 Plug the power supply

unit into the wall socket

SETTING UP

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

3 Registering and charging

the handset

The display is protected by a plastic film. You can remove this protective film from the display.

Insert the batteries

Insert the two batteries supplied, as indicated on the label inside the battery compartment and slide the battery compartment cover shut.

The battery cover may be found in the packaging with the batteries.

WARNING

Under no circumstances should nonrechargeable batteries be used. Only use the approved batteries. Using unapproved batteries will invalidate your guarantee and may damage the telephone.

To register your handset, place it in the main Diverse 4000 base station with the display facing upward. After approx. one minute, the handset’s internal number is displayed (eg: INT2). Successful registration is signalled by a confirmation tone.

Replace the newly registered handset into the Classic Charger Unit and leave to charge for approximately 16 hours. The charging status icon flashes on the handset to indicate that the batteries are being charged.

When the handset is registered the display will show:

If the icons on the display flash

continuously…

It means that the handset is not registered with the base station.

Ensure you have correctly carried out step 3 above.

All additional handsets you purchase will need to be individually registered with the base station before they will work.

SETTING UP

Battery performance

After charging your handset batteries for the first time, subsequent charging time is approximately 4–5 hours. Batteries and case may become warm during charging. This is normal.

Under ideal conditions, the handset batteries should give about 10 hours talktime or 200 hours standby time on a single charge. However, new NiCad batteries do not reach their full capacity until they have been in normal use for several days.

Fully discharging the batteries at least once a week will help them last as long as possible. However, the charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries can be obtained from any BT shop or from the Diverse Helpline 08457 908070.

If you replace the handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the batteries register full again. From then on the display will be correct.

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Out of range?

If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, then ON again, it will find the base station within a few seconds.

Battery level icons

When the batteries are almost flat a beep sounds and the display shows the empty battery icon. You will need to recharge your handset before you can use it. The various states of charge are shown below:

Batteries fully charged

Batteries at 66%

Batteries at 33%

Batteries empty

SETTING UP

Leave the handset for approx. 16 hours in the base station to charge the batteries, as they are not charged in the factory. The charging status icon flashes on the handset to indicate that the batteries are being charged.

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

5 Setting the date and time

Press the MENU options button.

Press the

DOWN button

until the display shows

BASE SET

Press the

OK button.The

display shows

AUDIO SET UP

Press the

DOWN button

until the display shows

DATE/TIME

Press the

OK button.

The display will show

DATE SET

Press the

OK button.

Use the keypad to enter the date (DD/MM/YY).

Press the

OK button.

Press the

DOWN button

until the display shows

CLOCK SET

Press the

OK button.

Use the keypad to enter the time in 12-hour clock format (HH/MM).

After entering the time, press the

OK button.

Press the

DOWN button to

choose

or PM.

Press the

OK button.

Press the

RED PHONE

button until you return to the idle screen.

Slot

4 Fit the belt clip (optional)

Fit the belt clip onto the back of the handset.

Helpline

Your Diverse 4000 Classic handset & charger is now ready for use. However, if you expereince any difficulties please call the BT Diverse Helpline on 08457 908 070.

SETTING UP

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Note

If you subscribe to a Caller Display Service the time and date will be set with the first incoming call.

To set the time mode (12 or 24-hour clock)

The handset’s default setting is 12-hour clock. To change the clock to the 24-hour setting:

Press the

MENU options

button. Press the

DOWN button

until the display shows

BASE SET

Press the

OK button.

Press the

DOWN button

until the display shows

DATE/TIME

Press the

OK button.

Press the

DOWN button

until the display shows

CLOCK MODE

Press the

OK button.

Press the

DOWN button to

switch between

24 H

and

12 H

settings.

Press the

OK button to confirm the setting you want.

SETTING UP

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Using the telephone

Your Diverse 4010 Classic has a menu driven display. The

OPTION

buttons below the display allow you to select options within each menu and make adjustments to their settings. When the phone is in idle mode, press the

MENU button to enter the main menu. During a call, if you press the

MENU button it will open the menu for that particular situation.

Note

To quit a menu at any time, press the RED PHONE button. This will take you back one step. Keep pressing the RED PHONE button to get back to the idle screen.

To switch the handset power on and off

Press and hold the RED PHONE

button to switch

the handset off. Press and hold the

RED

PHONE

button to switch

the handset on again.

Making and ending calls

To make an external call

Ensure the handset is switched ON.

Press the

GREEN PHONE

button. You will hear the dial tone.

Dial the number.

Preparatory dialling

Enter the phone number first. If you make a mistake press the

DELETE button to remove any incorrect digits.

Press the

GREEN PHONE

button to dial the number.

To end a call

Press the RED PHONE button.

USING

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Call timer

Your handset automatically times the duration of all external calls, showing it on the display during your call and for a few seconds after it is finished.

To receive an external call

When the phone rings, the In use light on top of the handset will flash.

Press the

GREEN PHONE

button to answer the call.

If the handset is on the base, simply lift it up and speak. You do not need to press the

GREEN PHONE

button. This is called auto-talk.

You can switch autotalk off so you always have to press the

GREEN PHONE button

to answer a call, see page 32.

Name and number directory

You can store up to 20 of your most frequently used names (up to 12 letters) and numbers (up to 22 digits long).

To store a name and number in the directory

Press the DIRECTORY button.

Press the

MENU options

button. Press the

DOWN button

until the display shows

NEW ENTRY

Press

OK to confirm.

Enter the telephone number you want to store.

Press

OK to confirm.

The display shows

<NAME>

Enter the name using the letters on the keypad. (See ‘Character map’ opposite for how to enter special characters). For example, to enter the name TOM:

Press the

8 button until

appears on the display. Press the

6 button until the

display shows

Then press

6 until the

USING

TUV

MNO

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

display shows

Press OK to confirm. The display will show

SAVED

and

TOM

Press the

GREEN PHONE

button to dial the number.

Press the RED PHONE button until you reach the idle screen.

Character map

As well as the standard letters and numbers you can include special

Space

–-–

✱

(

)

--|

Press

press

To dial a number from the directory

Press the DIRECTORY button.

If you wish, you can use the keypad to enter the ﬁrst letter of the name, for example to ﬁnd

TOM

, press

the

8 button.

Press the

DOWN button to

scroll to the entry you want. Press the

GREEN PHONE

button to dial the number.

To edit a directory entry

Press the DIRECTORY button.

Use the keypad to enter the first letter of the name you want to edit.

Press the

MENU options

button.

EDIT ENTRY

displayed. Press the

OK button.

Edit the number, if necessary, using the LEFT/RIGHT and DELETE buttons .

Press the

MENU options

button.

COPY TO DIR

displayed.

A B C

USING

TUV

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

To delete all entries from the directory

Press the DIRECTORY button.

Press the

MENU options

button. Press the

6 button,

DEL ENTRY?

is displayed.

Press the

OK button to confirm. All directory numbers are deleted.

Press the

RED PHONE

button until you reach the idle screen.

Press the

OK button. The number is shown again.

Press the

OK button again.

<NAME>

is displayed.

If the name is correct, press the

OK button.

If you wish to edit the name, enter a new name now.

Press the

OK button. The display will show

SAVED

You can either press the GREEN PHONE button to dial the number or the RED PHONE button until you reach the idle screen.

Press the DOWN button to display

DEL ENTRY

Press the

OK button to confirm. The number is deleted.

Press the

RED PHONE

button until you reach the idle screen.

Note

To cancel any procedure, press the RED PHONE button until the display returns to the idle screen.

To delete an entry from the directory

Press the DIRECTORY button.

Use the keypad to enter the first letter of the name.

Use the DOWN button to find the entry you want.

Press the

MENU options

button.

A B C

MNO

USING

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Extra directory

This is an additional directory where you are able to store up to 10 names and numbers. It can be used for special numbers, i.e. Doctor, Dentist, take-away numbers etc.

To store names and numbers in the Extra directory

Press the EXTRA DIRECTORY

button.

Press the

MENU button.

The structure for this directory menu is the same as the main name and number directory.

You can follow the instructions starting on page 16 for storing, dialling, editing and deleting numbers in this directory.

Note

This Extra directory does not ‘name and number match’ when used with Caller Display.

䊳

Redial

Your handset automatically saves the last five telephone numbers dialled into a redial list.

To dial a number in the redial list

Press the REDIAL options button. The last number dialled will be displayed.

Press the

DOWN button to

scroll through the redial list. Press the

GREEN PHONE

button to dial the number.

To copy numbers shown in the redial list to the directory

Press the REDIAL options button.

Press the

DOWN button until the number you want to copy is displayed.

Press the

MENU button. Press the

DOWN button until the display shows

COPY TO DIR

Press the

OK button. The number is shown on the display.

Press

OK to confirm.

<NAME>

is displayed.

USING

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Enter a name for the number you want to copy into the directory.

Press

OK to confirm.

The display will show

SAVED

and the name of the entry. You can dial this number

by pressing the

GREEN

PHONE

button or return to the idle screen by pressing the

RED PHONE button.

To delete the redial list

Press the REDIAL options button.

Press the

MENU options

button. The display shows

EDIT ENTRY

Press the

6 button. The

display shows

DEL ENTRY?

Press

OK to delete the list. You will hear a confirmation tone.

Press the

RED PHONE

button until you reach the idle screen.

Note

To cancel any procedure, press the RED PHONE button until the display returns to the idle screen.

Secrecy

When on a call you can talk to someone in the same room, without your caller hearing.

To switch secrecy on/off

During a call:

Press the INT options button.

The call is put on hold and your caller will hear music.

To resume the call:

Press the MENU options button. The display shows

GO BACK

Press

OK to confirm. You can now speak to your caller again.

MNO

INT

USING

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Internal calls

If you have multiple handsets registered to the base you can make internal calls between handsets.

To make an internal call to another handset

Press the INT options button.

Enter the number of the handset you wish to dial, e.g.

1 or 3. The handset

will ring.

To call all handsets press the

✱ button. The display

shows

CALL ALL

Press the

RED PHONE

button to end the call.

To transfer an external call between handsets

You can transfer an external call to another handset registered to the base.

Press the

INT options

button. Enter the number of the

handset to which you wish to transfer the call.

INT

When the other handset answers, tell them you are transferring the call and press the

RED PHONE

button. The call is transferred and your handset display shows

LINE IN USE

If the other handset does not answer, or you wish to return to your external caller:

Press the Menu button. The display will show

GO BACK

Press the

OK option button. You can speak to your caller again.

To hold a 3-way conversation

You can talk to one external caller and another internal caller at the same time on your Diverse 4000 Classic handset.

While another handset user is talking to an external caller the display shows

LINE IN USE

Press the

GREEN PHONE

button to join the conversation. Display shows

LISTENING IN

USING

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Alarm clock

You can use your handset as an alarm clock. You must set the date and time before the alarm will work. The alarm will ring daily until the setting is turned off.

To set the alarm

Press the MENU options button.

Press the

DOWN button to

display

ALARM CLOCK

Press the

OK button.

Enter the time you want the alarm to go off, e.g. 0535 (12-hour clock).

Press the

OK button.

Select

or PMusing the

DOWN button. Press the

OK button to

confirm. Press the

RED PHONE

button to return to the idle screen. An asterisk appears in front of the time to indicate that the alarm has been set.

When the alarm goes off, the In use light will flash. To stop the alarm ringing, press any button on the keypad.

To cancel the alarm setting

Press the MENU button. Press the

DOWN button to highlight

ALARM CLOCK

Press the

OK button to confirm. The alarm is switched off and the asterisk disappears from the display.

Press the

RED PHONE

button to return to the idle screen.

To stop the alarm ringing

When the alarm goes off it sounds like an incoming call and lasts for about 30 seconds.

Press any button to switch the alarm off.

A tone is heard by all three parties when one party enters or leaves the call.

Press the

RED PHONE

button to end your call.

USING

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Caller Display and other Select Services

IMPORTANT

To use Caller Display and Call Waiting you must first subscribe to the services from your Network Provider. For more information on BT’s Select Services call BT free on 0800 800 150.

If you subscribe to a Caller Display service you can see who is calling you on your handset display, as well as the date and time of their call (unless the number has been withheld).

If you have stored a name to go with the number in your handset directory, the name will be displayed instead.

Please ensure that you have stored the full telephone number, including the area code, otherwise the name will not match the number stored in the directory.

If the caller has withheld their number, the display will show

WITHHELD

If you call from another handset, the display shows the handset number and

INT

If you have a new call in your Calls list, the icon and In use light will flash.

Please note

Calls that are ‘withheld’, ‘unavailable’ or ‘international’ are not stored in the Calls list, as there is no telephone number sent via the network

Calls list

The Calls list contains the telephone numbers of your last 30 callers.

Whether you take a call or not, the caller’s details are stored in the Calls list. You can display, scroll through and dial numbers in the list and copy them into the directory.

If a call is received when the Calls list is full then the oldest entry will be deleted automatically.

CALLER DISPLAY

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

To view the Calls list

Press the ENVELOPE options button. A flashing envelope indicates new (missed) calls. New calls are displayed immediately.

If there are no new entries, open the Calls list.

Press the

DOWN button to

highlight

CALLS

The display will show the type of calls you have received in your Calls list, e.g.

CALLS 02/06

means you have received 2 new calls and have 6 old calls.

Press the

OK button to display the most recent number to call you.

Use the

UP and DOWN buttons to scroll through the Calls list.

When you have found the entry you want, you have the option to:

Call a number from the Calls list:

When the number you wish to call is displayed, press the

GREEN PHONE

button. The number will be dialled automatically.

CALLER DISPLAY

Display the time of the call:

Press the MENU options button.

Press the

DOWN button to

highlight

TIME

Press the

OK options button. The date and time of the call are displayed.

To return to the beginning of the calls list, press the RED PHONE button repeatedly until it is displayed.

Display the status of the call:

Press the OK button. Press the

MENU options button.

Press the

DOWN button to highlight

STATUS

Press the

OK button.

NEW

New call.

OLD

Call already in list.

ANSWERED

The call was answered.

Remember

If you have missed a call, the icon will flash on the display.

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Store a number from the Calls list into the directory:

When the number you want to store is displayed:

Press the

OK button.

Press the

MENU options

button. Press the

DOWN button to

highlight

COPY TO DIR

Press the

OK button.

Enter a name if you wish, see page 16 for instructions.

Press the

OK button.

The display shows

SAVED

. You can either copy another entry from the Calls list or press the

RED

PHONE

button until you

reach the idle screen.

Delete a number from the Calls list:

When the number you want to delete is displayed, press the

OK button.

Press the

MENU options

button. Press the

DOWN button to

highlight

DELETE

Press the

OK button to

confirm. The display shows

DELETED

Delete the whole Calls list:

When any number is displayed, press the

button. Press the

MENU options

button. Press the

DOWN button to

highlight

DELETE LIST

Press the

OK button. The

display shows

NO CALLS

To set the Calls list to contain all calls or missed calls only

Press the ENVELOPE options button.

Use the

DOWN button to

highlight

CALLS

Press the

OK button.

Press the

MENU options.

Press the

DOWN button to

highlight

LIST MODE

Press the

OK button.

Press the

DOWN button to

highlight

MISSED

ALL

Press

OK to confirm.

The display shows

SAVED

IMPORTANT

Changing your Calls list from one setting to the other will automatically delete any entries in the current Calls list.

CALLER DISPLAY

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Call Waiting

If you also subscribe to a Call Waiting Service, when you are on a call and another person tries to call you, the second caller’s number will appear on the handset display and you will hear an intermittent beep through the handset. This is to alert you to the other caller waiting to speak to you.

To accept a waiting call

During a call when you hear the Call Waiting beeps:

The number (or name if stored in the directory) of the second caller will flash on the display.

Press the

MENU options

button. The display shows

Either

Press the OK options button. Your current call is put on hold and you are connected to the second caller.

Press the

RECALL button

to toggle between callers.

Press the OK button to continue your conversation with your first caller.

To switch Call Waiting on/off

You can choose whether to have your Call Waiting service switched on or off depending on what you are doing, e.g. if you are using the Internet via your PC and do not want Call Waiting to interrupt you.

Press the

MENU options

button,

SEL SERVICES

displayed. Press the

OK options

button. Press the

DOWN until the

display shows

CALL

WAITING

Press the

OK options

button. Use the

UP or DOWN button to select whether you want the service on or off.

Press the

OK options

button. Press the

RED PHONE

button until you reach the idle display.

CALL WAITING

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Call Divert

You can divert all incoming calls to another number where you can be reached.

Please note

Call Divert requires subscription from your Network provider. You may be charged a subscription fee.

To divert calls

Press the MENU options button,

SEL SERVICES

highlighted. Press the

OK options

button. Use the

DOWN arrow on

the options button until

CALL DIVERT

is highlighted.

Press the

OK options

button. You now have a choice of

when you want calls to be diverted:

AUTOMATIC

– calls are put straight through to the number you have set.

NO ANSWER

– calls are diverted if your phone is not answered.

IF BUSY

– calls are forwarded if your phone is engaged.

Select your required option and press the

OK options

button,

is displayed.

Press the

OK options

button again. Enter the phone number

where you want the calls to be diverted to.

Press the

OK options

button. You will hear a Network

message confirming your divert request.

Press the

RED PHONE

button until you reach the idle display.

SELECT SERVICES

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Ring Back

If you want to make a call and the number is engaged you can set your telephone to ring you back when the caller has finished their call. To switch this service off before your call is returned i.e. if you have to go out before your caller has returned your call.

To switch Ring Back off if set

Press the MENU options button,

SEL SERVICES

highlighted. Press the

OK options

button. Use the

DOWN arrow on the options buttton until

RINGBACK OFF

highlighted. Press the

OK options button. This will cancel your ringback call.

Press the

RED PHONE

button until you reach the idle display.

Withhold number

Your number appears on the display of the person you call if they subscribe to a Caller Display service. You are able to withold your telephone number from the next call you make if you wish.

To withhold your number from being sent

Press the MENU options button,

SEL SERVICES

displayed. Press the

OK options

button,

WITHHOLD NO

displayed. Press the

OK options

button. Enter the telephone

number you want to call. Press the

OK options button, the number will be dialled but your number will not be sent to your caller.

SELECT SERVICES

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Voice Mail

If you have a Voice Mail message service ie. Call Minder or Meridian Mail on your telephone line you can set the 1 button to access your messages directly via one button.

To set up quick access to your Voice Mail service

Press the MENU options button.

Press the

DOWN options button. Display shows

VOICE MAIL

Press

OK.

Display shows

SET KEY 1

Press

OK.

Display shows

MAILBOX

Press the

OK button. Enter the telephone

number of your messaging service. For example,

1571

to access ‘BT Answer’ voice mail service.

Press

OK.

The display shows

SAVED

Press the

RED PHONE

button until you reach the idle screen.

To set up quick access to your Voice Mail service when behind a switchboard eg. Meridian Mail.

Follow the steps on the previous page, but when you come to enter the telephone number of your messaging service, you will need to follow the example below:

eg.

7000

Enter the access number for your messaging service.

Press and hold the RECALL button to enter a pause in the dialling sequence.

eg.

1234 #

Enter your extension number, followed by a hash.

Press and hold the RECALL button to enter a another pause in the dialling sequence.

eg.

000000 #

Enter your PIN followed by a hash.

The entire number should look like this:

7000P1234nP000000n

SELECT SERVICES

Please note

If you store your security PIN as part of the quick access number, anyone with access to the handset will be able to retrieve your messages.

To retrieve messages from your Voice Mail service

Press and hold down the 1 button.

When set up as opposite this will take you into your message service. If during the set up you entered your security PIN as well as the telephone number you will be taken quickly into your messages. If the security PIN was not included you will have to enter this number now.

Press the

OK button. You will be taken into your

messages.

Please note

If your handset is registered to an answering machine base i.e. Diverse 4016 you will be given the choice of accessing your answering machine messages or Network Messaging Service. See your Diverse 4016 user guide for further information.

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

VOICE MAIL

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

To adjust the handset ringer volume

You can choose from 5 levels (1–5), a ‘crescendo’ ring (6) that increases in volume, or you can switch the ringer off altogether (0).

Press the

MENU options button.

Use the

DOWN button to

highlight

AUDIO SET

Press the

OK button. Press the

DOWN button to highlight

RINGER

Press the

OK button. You hear the current

volume level and the level is shown on the display.

Press the

DOWN button to select the level you want.

Press the

OK button to confirm.

To adjust the handset ringer melody

There are 10 melodies to choose from (

1–10).

Press the

MENU options

button. Press the

DOWN button to

highlight

AUDIO SET

Press the

OK button.

Press the

DOWN button to

highlight

MELODY

Press the

OK button.

You hear the current melody and its number is shown on the display.

Press the

DOWN button to

select the melody you want. Press the

OK button.

Handset settings

Shortcut button

If you want to switch the handset ringer off quickly you can also press and hold the button. The icon will be displayed. To turn the handset ringer back on press and hold down the button again and the symbol will disappear.

HANDSET SETTINGS

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

To adjust the earpiece volume

There are 3 volume levels to choose from and you can even adjust the volume during a call.

Press the

MENU options button.

Press the

DOWN button to highlight

AUDIO SET

Press

OK to confirm. The

display show

H/SET VOL

Press

OK to confirm.

You hear the current volume and the level is displayed.

Select the required level. Press

OK to confirm.

To switch autotalk on and off

If autotalk is switched on you do not need to press the

GREEN PHONE button to answer a call you can simply pick the handset up from the base station.

If you switch autotalk off you always have to press the

GREEN PHONE button to answer a call.

Press the

MENU options

button.

To switch autotalk on:

Press the 9 button. Press the

1 button.

Press the

1 button again.

To switch autotalk off:

Press the 9 button. Press the

1 button.

Press the

0 button.

HANDSET SETTINGS

WXYZ

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

To reset your handset to the original settings

Press the MENU options button.

Press the

9 button.

Press the

3 button.

The display shows

RESET?

Press

OK to confirm.

This will reset:

Earpiece volume 1 Ringer volume 3 Ringer melody 1 Autotalk ON Battery low beep ON Redial list DELETED This will not delete the

directory or Calls list.

This will not reset:

Handset PIN Registration to the base

station.

WXYZ

DEF

HANDSET SETTINGS

Keyguard

You can lock the keypad so that it cannot be used accidentally while carrying it around.

To switch keyguard on

Press and hold the # button to switch keyguard on. You hear a confirmation tone.

The keypad is now locked and you cannot dial out. You can answer calls as normal by pressing the GREEN PHONE button.

To switch keyguard off, press

and hold the # button again. You will hear a confirmation tone. The handset is now unlocked.

IMPORTANT

If the keyguard is active, the emergency numbers 999 and 112 CANNOT be dialled.

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

HANDSET SETTINGS

To de-register a handset

Press the INT options button.

Press the

UP or DOWN button to select the handset to be de-registered (

1-6).

Press the

MENU options button.

Press the

DOWN button until the display shows

DE-

REG H/SET

. Press the

OK button. Display will show

PIN ****

Enter your 4-digit PIN (original setting

0000

Press the

OK button. Display shows

DE-

Press the OK button to confirm.

To change the name of a handset

You can personalise the name of a handset. For example, you can change handset 1 to ANNE or OFFICE.

Press the

INT button.

Press the

UP and DOWN button to display the handset number you want.

Press the

MENU option button.

Press the

DOWN button until the display shows

EDIT

NAME

Press the

OK button. Enter the name you want. Press the

OK button to confirm.

Please note

On the classic handset the name is not displayed, only the internal number. However, the name is sent and displayed on internal calls.

INT

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

To change the internal number of a handset

Press the INT button. Press the

MENU option

button. Press the

DOWN button

until the display shows

RE-ASSIGN NO

Press the

OK button.

Press the

DOWN button to display the handset number you want.

Press the

OK button. Enter an available number

(

1–6).

Press the

OK button to confirm.

INT

HANDSET SETTINGS

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Help

Problem Possible cause Solution

Handset not registering The batteries in the handset Check that you have fitted

are fitted incorrectly. the batteries correctly.

No display Handset not switched on Hold down the

RED PHONE

button for 1 second

Batteries exhausted Charge or replace

batteries

When you press a button, Keyguard may be Hold down the

nothing happens switched on button for 1 second

No radio signal to Handset out of range Move closer to the base

the base – all displays Handset not registered Register the handset flashing

(see page 11)

Base not switched on Check the base is

connected properly

(see page 10)

Handset/base does Ringer is switched off Switch ringer back on, not ring (see page 31)

Your caller cannot The

INT button has been, Press the GO BACK

hear you pressed, muting the options button to switch

microphone the microphone back on

Caller’s number is not The number has been Callers can stop their displayed even though withheld number being sent over you have subscribed the network to Caller Display

The error beep – You have pressed the Retry. If necessary, check a descending tone is wrong button the instructions played

HELP

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Compatibility

The tables below give you a quick reference guide to compatibility when registering different handsets to bases within the Diverse 3000 and 4000 range.

It is possible for Diverse 4000 and Diverse 3000 Executive Handsets to transfer directory entries.

*With the Diverse 3016, although you will hear the beeps when a call is waiting, the number or name of the waiting caller will not be shown on the handset display.

4000 Classic handset 4010/4016 Executive 3010 Executive

Caller Display/Call Waiting Yes Yes

Time displayed in idle mode Yes No

Language selection No No

SMS No No

Loudspeaker via the base No Yes

Room monitor No No

Walk and Talk mode No No

4000 Executive handset 4010/4016 Classic 3010/3016 Classic

Caller Display/Call Waiting Yes Yes*

Time/date displayed in idle mode Yes Yes

Language selection No No

SMS No No

Loudspeaker via the base Yes Yes

Directory transfer Yes No

Room monitor Yes Yes

Walk and Talk mode Yes Yes

Call Barring No Yes

HELP

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

General information

Guarantee

Your BT Diverse 4000 Classic handset and charger are guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Diverse 4000 Classic handset and charger, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished product.

The conditions of this guarantee are:

• The guarantee shall only apply to defects that occur within the 12 month guarantee period.

• Proof of purchase is provided.

• The equipment is returned to

BT or its agent as instructed.

• This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at

adjustment or repair other than through approved agents.

• This guarantee does not affect your statutory rights.

Within the 12-month guarantee period:

If you experience a problem with your product you should contact the

Helpline on 08457 908070. Calls are charged at local rates. If the problem is not remedied, you will be advised to return your product to the point of purchase.

Outside the 12-month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you call the

Helpline on 08457

908070

and ask for details of our

recommended repair agents.

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Technical information

How many telephones can you have on the line?

All items of equipment have a Ringer Equivalence Number (REN) which is used to calculate the number of items that may be connected to any one telephone line. The BT Diverse 4000/4010 base stations (with up to 6 handsets) have a total REN of 1. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.

A total REN of 4 is allowed per telephone line. For example: if the BT Diverse 4000 is used in conjunction with three extension telephones, each with a REN of 1, then the total REN = 4.

Only use approved power supply item code C39 280-Z4-C478.

R&TTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC).

Helpline

If you are experiencing difficulty, please call the BT Diverse Helpline on 08457 908070.

Switchboard compatibility

Generally this telephone may be connected to switchboards which support tone signalling and timed break recall. In the event of any difficulties please consult your switchboard service provider.

GENERAL INFORMATION

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

To set the dialling mode

You need only adjust this setting if your switchboard does not operate with the pre-set

tone dialling. You can change the dial mode to pulse dialling.

Press the

MENU options

button. Press the

DOWN button

until the display shows

BASE SET

Press the

OK button.

Press the

DOWN button

until display shows

ADD

FEATURES

Press the

OK button.

Display shows

DIAL MODE

Press the

OK button.

Press the

DOWN button to

select:

TONE

(with TBR)

PULSE

(with Earth Recall)

DTMF-EARTH

(tone with

Earth loop recall) Press the

OK button to

confirm. The display shows

SAVED

Press the

RED PHONE

button until you reach the idle screen.

To set the recall time

You need only adjust this setting if your switchboard requires a different recall time to the pre-set recall time of 100 MS.

Press the

MENU button.

Press the

DOWN button

until the display shows

BASE SET

Press the

OK button.

Press the

DOWN button

until display shows

ADD

FEATURES

Press the

OK button.

Press the

DOWN button

until display shows

TBR

Press the

OK button.

Press the

DOWN button to

select the flash time

100, 120, 180, 250

300ms

Press the

OK button to confirm. The display shows

SAVED

Press the

RED PHONE

button until you reach the idle screen.

Please note

100 MS is the standard setting for most UK switchboards.

GENERAL INFORMATION

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

To switch temporarily from pulse to tone dialling

If you are using pulse dialling with your switchboard but need tone dialling to use certain functions on your Diverse 4010 you can switch to tone dialling during the call.

During the call:

Press the MENU button. Press the

DOWN button

until the display shows

TEMP TONE

Press the

OK button.

Tone dialling is now active.

Please note

This setting is only for the duration of the call.

To set a pause before dialling

You can insert a pause to allow your switchboard time to get a line before your Diverse 4010 dials the number.

Press the

MENU button. Press the

8 button. Press the

9 button. Press the

1 button. Press the

6 button. Enter the pause length:

= 1 second

= 3 seconds

= 7 seconds

= 2.5 seconds

Setting pauses

TUV

WXYZ

MNO

GENERAL INFORMATION

Please note

If you want to insert a pause into a telephone number you are storing in your directory, start storing the number (see page 16) and where a pause is needed, press and hold the button. A‘P’ will appear in

the number.

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

TUV

WXYZ

ABC

GENERAL INFORMATION

To set a pause after pressing Recall

You can set the length of a pause that is inserted after pressing the

RECALL

button.

Press the

MENU button.

Press the

8 button.

Press the

9 button.

Press the

1 button.

Press the

2 button.

Enter the pause length:

= None

= 800ms

= 1600ms

= 32ms

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

Alarm 22 Autotalk on/off 32

Batteries

charging 11 installing 11 performance 12 replacing 11 warning beeps 12

Belt clip 13

Call timer 16 Call Waiting 26 Caller Display 23 Call Divert 27 Calls list 23

call a number 24 delete 25 display status of call 24 display time of call 24 view 24 settings 25 store number to directory 25

Calls

end 15 external 15 internal 21 making 15 receiving 16 redial 19 secrecy 20 three-way 21 transferring 21

Date set 13 Delete

all directory entries 18 calls list 25 directory entry 18

redial list 20 De-register a handset 34 Dialling mode 40

temporary setting 41 Directory 16

copy redial number 19

delete an entry 18

delete all entries 18

dial a number 17

edit an entry 17

extra directory 19

store name and number 16 Display icons 7

Ending calls 15 External calls 15 Extra directory 19

Guarantee 38

Handset

change internal number 35

change name 34

de-register 34

display 2

display icons 7

on/off 15

Index

INDEX

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

ringer melody 31

ringer volume 31 Handset quick guide 6 Help 36

Internal calls 21

Keyguard 33

Making calls 15

Menu structure 4

On/off

alarm 22

autotalk 32

handset power 15

keyguard 33

secrecy 20

Pause 41 Power connection 10 Preparatory dialling 15 Pulse dialling 40

Quick guide

display icons 7

handset 6

Range Warning 12 Recall time 40 Receiving calls 16 Redial 19

copy to directory 19

delete 20

dial number in redial list 19

Registration 11 Ring Back 28 Ringer Equivalence Number 39

Reset

handset settings 33

Ringer on/off 31

Safety information 9 Secrecy 20 Setting up 10 Switchboard compatibility 39

Technical information 39 Three-way call 21 Time set 13, 14 Tone dialling 40 Transferring calls 21

Voice Mail 29 Volume

earpiece 32 handset ringer 31

INDEX

Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167

CE compliant to R&TTE Directive (1999/5/EC)

0682

Offices worldwide

The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2001. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Diverse 4000 Classic Handset & Charger (09/01) 10 Designed by The Art & Design Partnership Limited.

Siemens number: A31008-G4000-P001-4-7619

BT 4000 Classic User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

For your records

Safety information

Setting up

Plan the location

Using the telephone

Extra directory

Internal calls

Alarm clock