BT 400 User Manual
Payphone Contour 400
User guide
Calls and cash pages 4 – 17
find out:
•
how to make calls
•
about the different types of calls
pages 4 – 17
Calls and cash
Features
pages 18 – 27
pages 28 – 29
you can make
•
about pre-funding
•
about more call functions
•
how to check your cash
Troubleshooting
calls
making a call using the handset
making a loudspeaker call
making a call using a headset
calling a memory number
changing the speech volume
making another call
the big red button
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
. . . . . . . . . . . . . .04
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. . . . . . . . . . . . . . . . . . . . . . . 6
. . . . . . . . . . . . . . . . . . . 6
checks
checking a number before you call
checking the cost of your call
answering an incoming call
. . . . . . . . . . . 8
. . . . . . . . . . . . . . . . . . 9
. . . . . . . . . . . . . . . . . . . . 9
pre-funded accounts
switching pre-funding on . . . . . . . . . . . . . . . . . . . . . 10
to change a pre-funded phone number
to add money to an account
to delete an account
making a pre-funded call
. . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
. . . . . . . . . . . . . . . . . . . . . . 13
. . . . . 11
12
more call functions
using a text phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
redialling the last number you called
transferring a call from an extension
using the owner mode
using the control port
. . . . . . . . . . . . . . . . . . . . . . . . . 16
. . . . . . . . . . . . . . . . . . . . . . . . . . 16
. . . . . . . 15
. . . . . . . 15
cash
checking your takings
emptying the cash tray
. . . . . . . . . . . . . . . . . . . . . . . . . 17
. . . . . . . . . . . . . . . . . . . . . . . . 17
2
Features pages 18 – 27
find out how to get the most from your payphone
If you’d like to change the way any of these features work,
you can contact us using the details on page 34, or follow the
instructions in this section.
Calls and cash
pages 4 – 17
Subject to your contract
with BT Payphones,
you may not be able to
change some of these
features.
PIN change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
call barring
call back
call charges
minimum fee
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
memory buttons and the
big red button
new call types
display languages
fake coins
. . . . . . . . . . . . . . . . . . . . . . . . . . 22
. . . . . . . . . . . . . . . . . . . . . . . . . . 23
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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
old coins
new coins
call privacy
caller display
incoming operator call barring
time
day
dialling types
incoming call barring
switchboards
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
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. . . . . . 26
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This payphone is mains powered, please refer to page 18 to see how your payphone
may be affected if power is disconnected.
Troubleshooting pages 28 – 29
how to solve some of the more common problems
Pre-funded accounts pages 30 – 31
Technical page 33
pages 18 – 27
Features
Troubleshooting
pages 28 – 29
3
Making calls and managing your cash
Making a call using the handset
pages 4 – 17
Calls and cash
1 Lift the handset and insert your money
eg
INSERT 20p
2 Dial the number
When you’ve dialled, the payphone will check that there’s
enough money to start the call. If there isn’t, it will eject the
first coin and request one of a higher value.
020 7123 4567
eg
Features
pages 18 – 27
You can check how many seconds you’ll get for 10p
or the minimum fee for this call. Check your notice
for details.
3 Watch the display for information
The display shows how much time is left during the call.
When 20 seconds of call time is left, you’ll hear the pips.
If you don’t add any coins, the call will end.
Remember the payphone doesn’t return unused coins.
pages 28 – 29
Troubleshooting
Making a loudspeaker call
1 Press the green LOUDSPEAKER button and insert
your money
eg
INSERT 20p
2 Dial the number and wait for an answer
eg
020 7123 4567
3 Speak towards the payphone when your call is
answered
4 Press the green LOUDSPEAKER button when you’re
ready to end your call
4
Making a call using a headset
1 Plug your headset into the headset lead and press the
blue HEADSET button
The light will come on.
INSERT 20p
Calls and cash
pages 4 – 17
2 Insert your money
3 Dial the number
eg
020 7123 4567
4 Press the blue HEADSET button when you’re ready to
end your call
pages 18 – 27
Features
Troubleshooting
pages 28 – 29
5
Calling a memory number
pages 4 – 17
Calls and cash
Features
pages 18 – 27
pages 28 – 29
Troubleshooting
6
1 Lift the handset, press the green LOUDSPEAKER
button or plug in your headset and press the blue
HEADSET button to start your call
eg
INSERT 20p
2 Press the Memory button you want and wait for
the call to be answered
Any more coins you put in while the payphone is dialling
will be ejected.
eg
TAXI
Changing the speech volume
Press VOLUME up to four times to increase the
volume
Press VOLUME again to return to the initial volume
The Payphone Contour 400 is fitted with an
inductive coupler handset that makes calls easier
to hear when used with a suitable hearing aid.
This is a legal requirement. If you use a behindthe-ear hearing aid, move the switch to the ‘T’ position and
hold the handset earpiece next to the hearing aid.
Making another call
1 Don’t hang up at the end of the first call
As long as you have the minimum fee left,
you can make another call.
2 Press the orange NEXT CALL button
Calls and cash
pages 4 – 17
please dial
3 Dial the next number you want
eg
020 7123 4567
4 Watch the display for information
pages 18 – 27
Features
Troubleshooting
pages 28 – 29
7
pages 4 – 17
Calls and cash
The BIG RED BUTTON
Callers can press the big red button to call for local
assistance in an emergency.
You will need to programme the local assistance number
(see page 22).
Checking a number before you call
1 Do not start the call
2 Press
HH
1 Press the big red button and wait for an answer
The LOUDSPEAKER and HEADSET lights will
come on. You can use the loudspeaker or the handset.
2 Press the big red button again to end the call
Features
pages 18 – 27
pages 28 – 29
Troubleshooting
8
KEy number
3 Dial the phone number you want and check the number
on the display
If you make a mistake as you dial, you can press
REDIAL & DELETE to delete the last number you dialled.
4 Lift the handset, press HEADSET or press
LOUDSPEAKER to start your call
eg
INSERT 20P
5 Insert your money
The payphone will dial the number.
pages 4 – 17
Calls and cash
Checking the cost of your call
1 Start the call and press
HH
KEy number
2 Dial the phone number you want
The display will switch between the number you dial and the
charge for your call.
eg
£2.50
3 Press
eg
HH
INSERT 20P
4 Insert your money
The payphone will dial the number.
Answering an incoming call
The headset and loudspeaker lights will flash when the
payphone rings.
1 Lift the handset, press the green LOUDSPEAKER
button or plug in your headset and press the blue
HEADSET button
pages 18 – 27
Features
Troubleshooting
pages 28 – 29
9
pages 4 – 17
Calls and cash
Features
pages 18 – 27
Switching pre-funding on
With a pre-funded account, callers don’t need to use coins
for calls to the four numbers they call most often. They just
need to enter their own PIN and press a memory button.
The cost of the call will be charged to their account.
You can have up to 30 pre-funded accounts.
The account holders will need to ask you to pay money into
their account before they can start making calls. They can
pay more money into their account during calls.
There’s a limit of £10 for each account. This can be increased
to £15, £20 or £25 subject to your contract with BT. For more
information, contact us using the details on page 34.
1 Lift the handset, unlock the top cover, enter your
owner PIN and relock the top cover
money
4 Press
HH
acc pin 01
5 Press
HH
pin
6 Enter the PIN that the account holder wants to use and
make a note of the PIN on page 30
This can be between 1 and 6 characters.
eg
1639
7 Press
HH
ENTER COINS
2 Dial
pages 28 – 29
3 Press Memory 3 to switch pre-funding on
Troubleshooting
10
SS76HH
prefunding x
prefunding
8 Enter up to £10 of coins to fund the account
eg
£9.50
9 Press
HH
ENTER TEL
pages 4 – 17
Calls and cash
10 Enter the first phone number that the account holder
wants and press
HH
11 Press Memory 1 to scroll through and choose the
charge band the payphone should use when the
account holder calls this number
12 Press
HH
MEMORY KEY
13 Press the Memory button that the account holder will
press to dial this number
STORED
14 Repeat steps 11 to 13 for the other three phone
numbers that the account holder wants
There’s a table on page 30 of this guide to
help you to keep a record of pre-funded
accounts.
To change a pre-funded phone number
1 Follow steps 1 to 9 on page 10
You may not need to add more money.
2 Enter the new phone number and press
HH
3 Press Memory 1 to scroll through and choose the
charge band the payphone should use when the
account holder calls this number
4 Press
HH
MEMORY KEY
5 Press the Memory button that the account holder
wants to use to dial the number
The new number will replace the previous number stored on
that button.
STORED
pages 18 – 27
Features
Troubleshooting
pages 28 – 29
11
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