UK’s best selling phone brand
†
User Guide
BT3710
Digital Cordless Phone With Answering Machine
2
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Got everything?
• BT3710 handset
• BT3710 base
• Battery compartment cover
(already fitted)
• 2 x AAA NiMH 550mAh
rechargeable batteries
(already in handset)
• Mains power adaptor
(Item code: 052299)
• Telephone line cord (pre-installed)
If you have purchased a BT3710
multiple pack you will also have the
following for each handset:
• BT3710 handset
• BT3710 charger
• Battery compartment cover
(already fitted)
• 2 x AAA NiMH 550mAh
rechargeable batteries
(already in handset)
• Mains power adaptor
(Item code: 052300)
This User Guide provides you with all the
information you need to get the most from
your phone.
You must set up your phone before you can
use it. This doesn’t take long and it is easy
to do. Just follow the simple instructions on
the next few pages.
Need help?
If you have any problems setting up or using your BT3710 please
call our free Helpline on 0808 100 6556*.
Our dedicated advisors are more likely to be able to help you
than the retailer where you made your purchase.
Alternatively, you may find the answer in ‘Help’ at the back of this
guide or online at
bt.com/producthelp
IMPORTANT
Only use the power adaptor and telephone line cord supplied,
or this product may not work.
* Calls to the Helpline made from within the UK mainland network are free.
Mobile and International call costs may vary.
3
If you need some help, call us on 0808 100 6556* or go to bt.com/producthelp
In this guide
Getting started
Location 6
Setting up 6
BT3710 multipack users only 7
Set the date and time 8
Getting to know your phone
Handset buttons 9
Standby screen 10
Handset display icons 10
Navigating the menus 11
Menu map 12
Answering machine base 13
Using your phone
Switch the handset on/off 14
Make a call 14
Preparatory dialling 14
End a call 14
Receiving calls 14
Chain dialling 15
Dial a chain number 15
Secrecy / Mute 15
Adjusting the earpiece/handsfree volume 15
Make a handsfree call 15
Answer a call handsfree 16
Switch to handsfree during a call 16
Redial a number 16
Copy a redial number to the phonebook 16
Delete a number from the redial list 17
Delete the entire redial list 17
Keypad lock 17
Paging (find a handset) 17
Using the phonebook 18
Add an entry in the phonebook 18
View and dial entries in the phonebook 18
Edit an entry in the phonebook 19
Delete an entry in the phonebook 19
Delete entire phonebook 19
Internal calls 19
Make an internal call 20
Transfer an external call 20
3 Way call 20
Settings
Handset and base ringer volume 21
Handset and base ringer melody 21
Keypad beep on / off 21
Handset name 22
Auto answer 22
Clock and alarm 22
Set the alarm 22
Select alarm clock melody 23
Change alarm time 23
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Caller Display and the calls list
Caller Display 24
Calls list 24
View the Calls list 25
Dial a number in the Calls list 25
Copy a number from the Calls list
to the phonebook 25
Delete an entry in the Calls list 25
Delete the entire Calls list 25
BT Network Services
Pre-stored BT service numbers 26
Open and dial from the BT services menu 26
Voicemail 26
To dial your voicemail 26
To set up or edit your voicemail number 27
Call Divert 27
Set-up or edit a Call Divert number 27
Activate/deactivate a Call Divert number 27
Call Waiting 28
To use Call Waiting 28
Activate/deactivate Call Waiting 28
Ring Back Off 29
Withhold ID 29
Using the answering machine
Using the answering machine at the base 30
Set the answer mode/switch on or off 30
Message counter 30
Recording memory full 31
Message playback 31
Adjust the base speaker volume 31
Delete all old messages 31
Call screening 31
Using the answer machine from the handset 32
Set answer mode and switch on/off 32
Outgoing messages 32
Record your own outgoing message 32
Select male or female pre-recorded
outgoing message voice 33
Play the current outgoing message 33
Delete your outgoing message 33
Message playback 34
Delete all old messages 34
Record a memo 34
Ring delay & Time saver 35
Switch call screening at the base
or handset on or off 35
Call screening at the handset 35
Remote access 36
Remote access on/off 36
If you forget to switch on your answering
machine base before leaving home 36
Operating your answering machine remotely 36
5
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Additional handsets
Register a new BT3710 handset
to your BT3710 base 38
De-register a handset 39
Change master PIN 39
Reset to default 39
Help 40
General information
Replacing the handset batteries 43
Safety information 43
Cleaning 44
Environmental 44
Product disposal instructions 45
Guarantee 45
Technical information 46
R&TTE 47
Declaration of Conformance 47
Connecting to a switchboard 47
Inserting a pause 47
Recall (R) 47
User Guide formats 47
6
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WARNING
Do not place your BT3710 in the
bathroom or other humid areas.
Handset range
The BT3710 has a range of 300
metres outdoors when there is a
clear line of sight between the base
and the handset. Any obstruction
between the base and handset will
reduce the range significantly.
With the base indoors and handset
either indoors or outdoors, the range
will normally be up to 50 metres.
Thick stone walls can severely affect
the range.
Signal strength
The
icon on your handset display
indicates when you are in range of
the base. When it flashes and you
hear a warning beep, you are out of
range and will need to move closer to
the base.
IMPORTANT
Do not connect the telephone line to
the telephone line wall socket until
the handset is fully charged.
The base station should be
plugged into the mains power
socket at all times.
Getting started
Location
You need to place your BT3710 base within 3 metres of a mains
power socket and 2 metres of the telephone wall socket so that
the cables will reach.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.
Your BT3710 works by sending radio signals between the
handset and base. The strength of the signal depends on where
you position the base. Putting it as high as possible can help to
provide the best signal.
Setting up
1. Plug the mains power adaptor (item code 052299) into the
power socket marked
on the back of the base and secure
the cable behind the retaining clip. Plug the other end into the
mains power wall socket and switch on. The base will come on
and beep and display 00.
It will default to Answer and record mode.
Telephone line cord
(pre-installed).
Mains power adaptor.
Cable
retaining
clip
7
If you need some help, call us on 0808 100 6556* or go to bt.com/producthelp
WARNING
Never use non-rechargeable
batteries. Only use the approved
batteries. Using unapproved batteries
will invalidate your guarantee and
may damage the telephone.
Talk/Standby time
Under ideal conditions, the handset
batteries should give up to 10 hours
talk time or 150 hours standby on a
single charge. (This does not mean
you can unplug the base or leave
the handset for this length of time
without charge).
Please note that new NiMH
rechargeable batteries do not reach
full capacity until they have been in
normal use for several days.
Battery low warning
If the
icon is flashing in the display
and you hear a warning beep every
minute during a call, you will need
to recharge your handset before you
can use it.
Battery performance
To keep the batteries in the best
condition, leave the handset off the
base for a few hours at a time.
Running the batteries right down at
least once a week will help them last
as long as possible.
After charging your handset for the
first time, subsequent charging time
for the batteries is approximately
6–8 hours.
The charge capacity of rechargeable
batteries will reduce with time as they
wear out, thus reducing the talk/
standby time. Eventually they will
need replacing. For details on how to
obtain spare batteries, call the
BT3710 Helpline on
0808 100 6556*.
2. Remove the protective film from the handset screen and
activate the batteries by pulling the plastic tab away from the
back of the handset.
Rechargeable batteries
already fitted
Remove this tab
and charge batteries
for 24 hours before use.
3. Place the handset on the base to charge. It will beep when
placed in and the battery icon on the handset will flash
to indicate charging. You should let the batteries charge
continuously for at least 24 hours. The batteries and case may
become warm during charging, this is normal.
The main handset is pre-registered to the base as Handset 1.
This is shown on the display. When the handset is fully charged
the display will show
.
4. After 24 hours plug the telephone line cord into the telephone
wall socket.
Note: If you ever need to remove the batteries, simply slide open
the battery compartment cover and using the finger holes grip
the batteries and pull them out.
BT3710 multipack users only:
If you have purchased a BT3710 multiple pack, you will need to
prepare any additional handsets and chargers for use.
Place each BT3710 charger within reach of a mains power wall
socket.
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For each additional handset and charger:
1. Plug the mains power adaptor (item code 052300) into the
power socket on the back of the charger and secure the cable
behind the retaining clip. Plug the other end into the mains
power wall socket and switch the power on.
2. Remove the protective film from the handset screen and
activate the batteries by pulling the plastic tab away from
the back of the handset.
The display will show the handset number, 2, to show it is
registered to the base.
3. Place the handset on the charger. It will beep when placed
in and the battery icon on the handset will flash to indicate
charging. You should let the batteries charge continuously for
at least 24 hours.
Any additional handsets supplied as part of a multipack
are pre-registered to the base. So, once charged, are ready
for use.
Set the date and time
1. Press
Menu
, scroll
Calls
Redial
to CLOCK/ALARM and press
Menu
.
2. DATE/TIME is displayed. Press
Menu
.
3. Use the keypad to enter the date in the format (DD/MM/YY),
e.g. 12/08/13 for 12th August 2013. If you make a mistake
press
Secrecy
to delete.
4. Press
Menu
. Use the keypad to enter the time in the 24 hour
format (HH:MM), e.g, 17:25 for 5.25pm.
5. Press
Menu
to confirm.
Your BT3710 is now ready for use.
Mains power adaptor.
Cable
retaining
clip
9
If you need some help, call us on 0808 100 6556* or go to bt.com/producthelp
Getting to know your phone
Calls
Redial
Secrecy
Menu
C
o
n
f
Handset buttons
Phonebook
Press to open the phonebook,
page 18.
Redial / Volume +
Press to open the redial list and scroll
back through redial numbers,
page 16.
Press to raise the volume during
a call, page 15.
Menu / Left soft key
Press to open the menu, page 11.
Press to select menu options.
Talk
Press to make and receive calls,
page 14.
During a call, press to switch
handsfree loudspeaker on and off.
Calls list / Vol -
Press to open and scroll forward
through the Calls list, page 25.
Press to lower the volume
during a call, page 15.
Press to add a space when
entering text.
Press to stop current
playback of message.
Press to skip back to the beginning
of the message or press twice to skip
back to the previous message.
C
o
n
f
/ Keypad lock
Press and hold to lock/unlock
the keypad to prevent accidental
dialling, page 17.
Right Soft key/Secrecy/Display
date & time /Clear/Back
During a call, mutes your voice
so your caller cannot hear you,
page 15.
In standby, press and hold to display
the date and time, press and hold
again to display the handset
name again.
Press to return to the previous menu.
Use to delete characters in the
phonebook and calls lists.
End Call/Handset on/off
Press to end a call.
Press and hold for about 3 seconds
to switch the handset off and on,
page 14.
During answer machine playback,
press to stop playback and return
to standby.
Press to delete the message.
Press to skip to the next message.
/Ringer
Press and hold to turn the
ringer on/off.
Selects name/number or time/date
display in the Calls list.
Int
Use to make internal calls and transfer
calls to other handsets registered to
the base, page 20.
Press and hold to insert a pause in the
number to be dialled.
R
Recall – used with switchboard services
and certain BT Calling Features.
The answer machine handset controls on buttons
and
will only work when a message is being played on the handset.
10
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Standby screen
HANDSET 1
Internal Call
Indicates signal link.
Flashes when handset is not registered
or is out of range of the base.
Displayed when on a call.
Flashes when there is an incoming call.
Handsfree speaker in use.
Icon flashes slowly when there is a new
answer machine message(s).
Icon flashes fast when the answer
machine memory is full.
Icon is steady to indicate the answer
machine is on.
Icon disappears when the answer
machine is set to off.
Phonebook list open.
Indicates there are new number(s)
in the Calls list*.
Fully charged – the 3 bars will all be on.
Medium charge – 2 bars will be on.
Low charge – first bar will be on.
Empty.
Displayed when alarm has been set.
Indicates the keylock is switched on.
Displayed when handset ringer is
set to off.
Indicates more options are available,
by scrolling up or down.
Handset display icons
Handset name Handset number
Menu
Use with Left soft key
to open main menu
and confirm options
Clear
Use with Right
soft key to clear
characters in entry
mode and mute the
microphone.
Back
Use with Right soft key to
return to previous menu or
cancel current action
* This feature requires subscription to your network provider’s Caller Display service.
A fee may be payable.
Internal call
Flashes to indicate an internal
call is being made.
On when an internal
call is in progress.
11
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Navigating the menus
Your BT3710 handset features an easy to use menu system.
Have a look at the menu map on the next page.
When the handset is switched on and in standby mode:
Press
Menu
to enter the main menu.
Press
Redial
or
Calls
Redial
to scroll through the menu options.
Calls
Redial
Secrecy
Menu
When you reach the end of the list, the first option is displayed again.
To select a displayed option, press
Menu
.
To exit a menu and return to the previous menu display, press
Secrecy
.
If no buttons are pressed for more than 30 seconds the display will return to the standby screen.
Left soft key – used with icon displayed above the key.
Right soft key – used with icon displayed above the key.
Up and Down keys
12
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Menu map
PHONEBOOK*
(Menu only appears when entries are stored.
When phonebook is empty, press
Menu
again
to add entry).
NEW ENTRY
EDIT ENTRY
DELETE ENTRY
DELETE ALL
CLOCK/ALARM DATE / TIME
TIME FORMAT
ALARM
ALARM TONE
SETTINGS HANDSET TONE
HANDSET NAME
AUTO ANSWER
BASE TONES
ADVANCED SET REGISTRATION
DE-REGISTER
PIN CODE
PHONE RESET
BT SERVICES HELPDESK
BT 118500
VOICE MAIL
DIVERT CALLS
CALL WAITING
RINGBACK OFF
WITHOLD ID
ANS MACHINE PLAY
DELETE ALL
RECORD MEMO
OUTGOING MSG
ANSWER MODE
SETTINGS
13
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Answering machine base
Skip
Skip
Del.
Find
Stop
Vol.
Answer
On Off
Play
Stop
Press to stop playback,
page 31.
Message indicator
Shows the number of messages.
If new messages have been received,
the number of new messages will be
displayed flashing.
If there are no new messages, the
counter will display the total number
of old messages stored.
The indicator will display:
F = if the answer machine memory
is full.
A = if the answer machine is being
accessed remotely.
= (flashing) if an incoming
message or outgoing message
is being recorded.
0 = (scrolling) if a memo is recording.
= if Answer only mode is set.
Volume Down
During playback,
decreases base
loudspeaker
volume, page 31.
In standby, press
to decrease base
screening and
playback volume.
Volume Up
During playback,
increases base
loudspeaker
volume, page 31.
In standby, press
to increase base
screening and
playback volume.
Skip back/Play outgoing message
During playback, press once to
skip back to the beginning of the
current message. Press twice or
within a second after the message
starts to go back to the previous
message.
Skip forward
During playback, press to play
the next message, page 31.
Play
Press to play messages,
page 31.
Ans/On/Off
Switch between
answer and
record, answer
only and
answer off.
Find / Page
Press to ring
handsets
registered to the
base, page 17.
Press and hold
to register new
handsets to the
base, page 38.
Delete
During playback,
deletes the
current message.
In standby, press and
hold to delete all old
messages, page 31.
Red – battery
charging LED
indicator
Green – power is
on / line is in use
14
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Out of range warning
During a call, if you start to move
the handset out of range of the base,
the flashes and you hear a beep
in the earpiece every 3 seconds.
Move closer to the base or you
will lose the call.
Call timer
After the first 20 seconds of your call,
the call timer is displayed.
Using your phone
Switch the handset on/off
1. To switch off, press and hold
until the display goes off.
2. To switch the handset on, press and hold
.
Make a call
1. Press . When you hear the dial tone, enter the phone
number using the keypad.
The Green in use light on the base will flash when the line
is in use.
Preparatory dialling
1. Enter the phone number first. The number is shown in
the display.
2. Press
to dial the number.
If you make a mistake as you enter the number, press
Secrecy
to
delete a digit.
End a call
1. Press or replace the handset on the base.
Receiving calls
1. When the phone rings, the display flashes CALL and
the
icon.
Press
to answer the call.
Or, you can answer the call by picking the handset up from
the base or charger without having to press
. This is called
Auto answer, see page 22.
2. Press
to hang up.
Caller Display
If you have subscribed to your
network’s Caller Display service,
the caller’s number (or name, if an
exact number match is found in the
phonebook) will also be displayed.
15
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Important
Storing security code information
in the phonebook may allow
other people access to your
personal details.
Chain dialling
Chain dialling is a convenient way of entering long sequences of
numbers during a telephone call. This can be when trying to dial a
phone number greater than 24 digits (the largest number that can
be stored in a single phonebook entry) or when using automated
telephone services, e.g. telephone banking.
Dial a chain number
1. Enter the first part of the number as usual using the keypad or
from the phonebook (page 18). Press
.
2. Either enter the additional part of the number using the
keypad or press after the first part of the number is
dialled, scroll
Calls
Redial
to the phonebook entry containing the next
number sequence and press
to dial the number.
Secrecy / Mute
You can stop your caller from hearing you while you talk to
someone else close by.
1. During a call, press
Secrecy
. The handset microphone is muted
and the display shows SECRECY ON.
2. Press
Secrecy
again to resume your call.
Adjusting the earpiece/handsfree volume
You can adjust the earpiece or loudspeaker volume, 1-5.
1. During a call, press
Redial
to increase or
Calls
Redial
to decrease
the volume.
Make a handsfree call
1. Dial the number then press .
2. Press
again. The icon is displayed and you hear your call
over the handset loudspeaker.
Press
to switch the call between the earpiece and
the loudspeaker.
3. Press
to end the call.
Default setting=volume level 3
Handsfree
Handsfree lets you talk to your caller
without holding the handset. It also
enables other people in the room to
listen to your conversation over the
loudspeaker.
During a handsfree call, press
Redial
or
Calls
Redial
to change the volume.
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