Brother RJ-4030, RJ-4030Ai Quick Reference

Printed in China

LBF110001

Quick Reference Guide

RJ-4030/RJ-4030Ai/ RJ-4040

Thank you for purchasing the Brother RuggedJet RJ-4030/ RJ-4030Ai/RJ-4040 mobile printer.

For RJ-4030/4040

Be sure to read the User’s Guide (CD-ROM), Product Safety Guide (Printed), Quick Reference Guide (this manual), Software User’s Guide (CD-ROM) and Network User’s Guide (CD-ROM:RJ-4040 only) before using the printer.

For RJ-4030Ai

Be sure to read the User’s Guide , Product Safety Guide (Printed), Quick Reference Guide (this manual), Software User’s Guide before using the printer. User’s Guide and Software User’s Guide can be found on the Brother Solutions Center at support.brother.com.

We suggest that you keep these documents in a handy place for future reference. To download the latest manuals, please visit the Brother Solutions Center at (support.brother.com), where you can also download the latest drivers and utilities for your printer, read FAQs and troubleshooting tips or learn about special printing solutions.

General Description

Front 

Back 

AC/DC connector1 Serial port2 USB port3 Cover open lever4 RD Roll compartment cover5 Paper outlet6

7 (Power) button

(To turn the printer on/off)

8 (Feed) button

(To feed the paper or print the printer settings) POWER indicator9 STATUS indicator10

BATT (Battery) indicator11

12 (Bluetooth) indicator (RJ-4030/

RJ-4030Ai)/ indicator (RJ-4040) Bluetooth button (RJ-4030/ 13 RJ-4030Ai)/Wi-Fi button (RJ-4040) (To communicate with your Bluetooth-equipped computer/ adapter or your network access point/router) Belt hook14 Battery cover15 Battery cover latch16 Battery compartment17

(Wi-Fi)

Printing Receipts or Labels

Install the printer driver and the software.a

Make sure that the printer is correctly powered. Use a charged b battery or connect the printer to an AC or DC power outlet.

Turn the printer on. The POWER indicator should be green.

Connect the printer to a computer or handheld device using either USB, d Bluetooth, or Wi-Fi.

Insert the RD Roll.e

Print receipts or labels.f

For details, see the User’s Guide.

Inserting the RD Roll

Press and hold the a (Power) button to turn the printer off. Turn and hold the cover open lever, and then open the RD Roll compartment cover.

Inserting the RD Roll (cont’d)

While pushing the adjuster lock in the direction of the arrow, move b it to the left or right. Because the roll guide will also move, adjust the roll guide to match the width of the paper using the scale engraved on the inside of the printer.

Adjuster lock1 Roll guide2 Scale3

Insert an RD Roll into the RD Roll compartment upside down with c the labels feeding from the bottom as shown. Align the RD Roll with the guide lines.

Guide lines4 Tear bar5

Close the RD Roll compartment by pressing on the center of the cover, d and then press and hold the (Power) button to turn the printer on.

Connecting the Printer to External Power

Connecting to an AC Power Outlet (Optional) 

Connect the printer to a nearby AC power outlet to power the printer or charge the rechargeable battery using AC power.

Connect the AC adapter to the printer.

Connect the AC power cord to the AC adapter.b

Connect the AC power cord to a nearby AC power outlet c (100 - 240 VAC, 50 - 60 Hz).

AC adapter1 AC power cord2

Connecting to a DC Power Outlet (Optional) 

Connect the printer to your vehicle’s 12 V DC power outlet (cigarette lighter, etc.) to power the printer or charge the rechargeable battery using the vehicle’s DC power.

Connect the Car adapter to the vehicle’s 12 V DC power outlet.

Connect the Car adapter to the printer.b

Car adapter3

Using the Rechargeable Li-ion Battery (Optional)

Installing the Rechargeable Li-ion Battery 

Open the battery cover by pressing the cover latch, and then swing the cover open and remove it. Insert the battery into the battery compartment.

Battery cover1 Cover latch2

Conrm that the hooks on the edge of the battery cover are inserted b

correctly, and then reattach the cover.

Removing the Rechargeable Li-ion Battery 

Remove the battery cover and the rechargeable Li-ion battery, and then reattach the battery cover.

Charging the Rechargeable Li-ion Battery 

Make sure that the printer is turned off. If the printer is turned on, press and hold the (Power) button to turn it off.

Make sure that the rechargeable Li-ion battery is installed in the printer.

Use the AC adapter and AC power cord to connect the printer to an c AC power outlet, or use the Car adapter to connect the printer to a DC power outlet.

The BATT (battery) indicator light is orange when the printer is charging.

When the rechargeable Li-ion battery is fully charged, the BATT (battery) indicator light turns off. Disconnect the AC power cord or Car adapter from the battery’s AC/DC connector.

For details, see the User’s Guide.

Installing the Drivers

For RJ-4030/4040

Make sure that you are logged on with Administrator rights.

The screenshot shown below may differ slightly from that of the actual product.

Insert the installer CD-ROM into your CD-ROM drive. If the model

name screen appears, choose your printer. If the language screen appears, choose your language.

b Standard Installation].

Click [

You can refer to the User’s Guide by clicking [  User’s Guide].

Read the license agreement and click [c Agree] if you agree with the terms and conditions.

d Install] to start the installation and follow the on-screen

Click [ instructions to complete the Standard Installation.

Note

You can download optional tools later from the Brother Solutions Center: support.brother.com [Select your region/country] - Choose your product - [Downloads]

For details, see the User’s Guide.

For RJ-4030Ai

Please install the printer driver and P-touch Editor software before using the printer.

Visit our website (

a www.brother.com/inst/) and download the

installer for the software and documents.

Double-click the downloaded .exe le and follow the on-screen

instructions to proceed with the installation. In the dialog box for selecting which items to install, select the necessary software.

Wireless Network Connections

Bluetooth Connection (RJ-4030/RJ-4030Ai)

In order for the printer and your Bluetooth-equipped

computer or adapter to communicate, you must rst pair

the printer with the computer or handheld device using the Bluetooth management software.

a (Power) button to turn the printer on, and

Press and hold the then press the Bluetooth button.

Use your Bluetooth management software to discover the printer. Bluetooth communication is now active.

Wi-Fi Connection (RJ-4040)

In order for the printer and your network access point or

router to communicate, you must rst install the printer

driver and Printer Setting Tool.

a (Power) button to turn the printer on, and

Press and hold the then press the Wi-Fi button. Wi-Fi communication is now active.

For details, see the User’s Guide.

Indicators

= Indicator is lit

= Indicator is blinking

Indicator blinks 1 or 2 times in each color, then

turns off

= Indicator is lit or blinking in any color or pattern

(off) = Indicator is off

Example: G

POWER STATUS

R R

R R R

(off)

= Indicator is blinking in green

BATT

(BATTERY)

(Bluetooth)

(off)

(off) (off)

(Wi-Fi)

G = Green

O = Orange

R = Red

B = Blue

Description

Power on

Roll cover open

Receiving data

Transferring data

Error

Print error

Feed error

Cover open error

Communication error

Image processing error

Database search error

No template error

Access point search error

Access point connection error

Security error

Error

Battery error

Mass storage error

System error

In boot mode

POWER STATUS

O O O

G G

G R

BATT

(BATTERY)

(Bluetooth)

(Once every

3 seconds)

(Once every

(off)

(Once every

4 seconds)

(Twice every

seconds)

(Once every

second)

(off)

(off) (off)

second)

(off)

(Wi-Fi)

Wireless on, not connected*

Wireless or Bluetooth on, connected

Now setting WPS*

Now resetting

Formatting complete (When [Print Data after being Printed] is set to [Erase])

Now cooling

MCR read mode

MCR read success

MCR read error

Rechargeable battery power: half

Rechargeable battery power: low

Battery must be charged

Charging

Rechargeable battery power: full

Charging complete

In mass storage mode

Processing le in mass storage mode

Initializing

Description

*RJ-4040 only

Maintaining the Printer

Maintenance of the printer may be carried out as required. However, some environments require that maintenance must be done more frequently (e.g. in dusty conditions).

Print Head Maintenance 

Use a cotton swab and wipe the head.

Print head1

Roller Maintenance 

Use a piece of cellophane tape to remove dirt from the roller.

Roller2

Paper Outlet Maintenance 

If glue accumulates on the paper outlet and the printer becomes jammed, disconnect the printer from the external power outlet and clean the paper outlet with a cloth dipped in isopropyl alcohol.

Paper outlet3

Internet Addresses

Brother Global Web Site: www.brother.com Brother Developer Center: www.brother.com/product/dev/ For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates and Utilities: support.brother.com

Troubleshooting

The printer does not print, or there is a printing error.

Is the cable loose? 

Check that the cable is connected securely.

Is the RD Roll installed correctly? 

If not, remove the RD Roll and reinstall.

Is there enough roll remaining? 

If not, install a new RD Roll.

Is the RD Roll compartment cover open? 

Check that the RD Roll compartment cover is closed.

Has a print error or transmission error occurred? 

Turn off the printer and on again. If the problem still occurs, contact Brother Customer Service.

Is the roll guide not touching the side of the RD Roll? 

Move the roll guide against the side of the RD Roll.

The POWER indicator is not lit.

Is the power cord inserted correctly? 

Check that the power cord is inserted correctly. If it is, try plugging it into another electrical outlet.

If the POWER indicator still does not light up, contact Brother Customer Service. 

Printed labels contain streaks or poor quality characters, or labels are not fed correctly.

Is the print head or roller dirty?

Although the print head generally remains clean under normal use, lint or dirt from the roller may become stuck on the printer head. If this occurs, clean the roller.

A data transmission error appears on your computer.

Is the correct port selected? 

Check that the correct port is selected.

Is the printer in cooling mode (the POWER indicator is flashing in orange)? 

Wait until the indicator stops ashing and then try printing again.

Is someone printing via the network? 

If you try to print while other users are printing large amounts of data, the printer is unable to

accept your print job until the ongoing printing is nished. In such situations, execute the print

job again after the other jobs are completed.

Labels are jammed or are not ejected correctly after printing.

Is there dirt or lint on the roller preventing it from rolling freely? 

Check that the ejection path of the label is not blocked. 

Check that the RD Roll is set correctly by removing the RD Roll and reinstalling. 

Ensure that the RD Roll compartment cover is closed correctly. 

The print quality is poor.

Is there dirt or lint on the roller preventing it from rolling freely?

Clean the roller.

Printed barcodes cannot be read.

Align the label with the print head as shown below. 

Label exit slot1 Print head2 Recommended print direction3

Some types of scanners are not able to read the barcodes. Try using another scanner. 

We recommend setting [  Quality] in the printer properties window to [Give priority to print

quality] when printing barcodes.

I want to reset the printer/delete the data transferred from the computer.

To reset the printer, perform the following procedure;

Press and hold the 1

Press and hold the 2 and BATTERY indicators start blinking in orange.

While pressing the 3

Release the 4

All the transferred data from the computer will be deleted and reset the printer to factory settings.

I want to cancel the current print job.

Make sure that the printer is ON, and press the

(Power) button to turn the printer off.

(Feed) button and the (Power) button until the POWER, STATUS

(Power) button, press the (Feed) button 3 times.

(Power) button and the (Feed) button at the same time.

(Power) button.

When printing via the USB cable, the printer repeatedly pauses and then continues printing.

Is the printer set for sequential printing?

If so, set print mode to buffered printing.

For Windows Vista Open printer properties from [Control Panel] - [Hardware and Sound] - [Printers] and click [Printing Preference] button in the [General] tab. Click the [Other] tab and choose the option [After one page of data is received].)

For Windows 2012 / Windows Server® 2012 R2: Open printer properties from [Devices and Printers], right-clicking the printer whose settings are to be changed, and selecting [Printing Preference]. Choose the option [After one page of data is received].

For Windows Open printer properties from Start button - [Settings] - [Devices and Printers], right-clicking the printer whose settings are to be changed, and selecting [Printing Preference]. Choose the option [After one page of data is received].

An error occurs when the roll cannot be fed to the beginning of the label.

If a feed error occurs, use the Custom Label Tool to assign the correct paper settings to the printer.

The computer program should be sending data to the printer, but the POWER indicator does not blink green.

Make sure that the USB cable is connected rmly and correctly. Try using another USB cable.

Depending on whether you are using Bluetooth or Wi-Fi, conrm that the

or the (Wi-Fi) indicator is lit in blue. If it is not, check the connection.

/ Windows Server® 2008:

7 / Windows® 8 / Windows® 8.1 / Windows Server® 2008 R2 / Windows Server®

10:

(Bluetooth) indicator

Printing the Printer Set-up Information

You can use the (Feed) button to print a report that lists the following printer settings:

Program version 

Printer usage history 

Missing dot test pattern 

RJ Utility setting information 

List of transferred data 

Network setting information 

Wi-Fi setting information 

Note

You can use the RJ Utility to set in advance which items will be • printed.

The node name appears in the Printer Settings. The default node • name is “BRWxxxxxxxxxxxx”. (“xxxxxxxxxxxx” is based on your printer’s MAC Address / Ethernet Address.)

Make sure that a roll of 4" (101.6 mm) receipt paper has been loaded and the RD Roll compartment cover is closed.

Turn on the printer.

Press and hold the c (Feed) button until the POWER indicator starts blinking in green. The settings will be printed.

Note

To print the Printer Settings, we recommend to use 4" (101.6 mm) • receipt paper.

This operation can also be performed using the RJ Utility.•

For details, see the User’s Guide.