Brother QL-500, QL-560 User's Guide

User's Guide

Introduction

STEP

Getting Started

STEP

Troubleshooting

Maintenance and

STEP

Be sure to read and understand this guide before using the machine. We recommend that you keep this guide nearby for future reference.

www.brother.com

Reference

Thank you for purchasing the Brother QL-500. This guide briefly describes the steps to start using the Brother QL-500. See the User's Guide for details. The User's Guide can be found in the Manuals folder of the included CD-ROM.

We strongly recommend that you read this guide carefully before using the Brother QL-500, and then keep it nearby for future reference.

Introduction

STEP1

STEP2

Introduction •••••••••••••••••••••••••••••••••••••••••••••••••••• 1

Contents ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 1 General Information ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 2 Safety precautions••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 3

General Precautions •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 5

Getting Started ••••••••••••••••••••••••••••••••••••••••••••••••• 7

Unpacking the Brother QL-500•••••••••••••••••••••••••••••••••••••••••••••• 8 Parts Description••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 9

Main Printing Unit•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 9 Button descriptions•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 9 LED Lamp••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 10

Connecting the power supply ••••••••••••••••••••••••••••••••••••••••••••••• 10 Setting the DK Roll •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 11 Setting the Paper Guide•••••••••••••••••••••••••••••••••••••••••••••••••••••• 12

Maintenance and Troubleshooting •••••••••••••••••••••••••• 13

Maintenance •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 14

Print head maintenance •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 14 Roller maintenance ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 14 Label outlet maintenance •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 15 Replacing the cutter unit ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 16

Troubleshooting •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 18

Potential types of problems•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 18

Introduction

STEP

Getting Started

STEP

Troubleshooting

Maintenance and

STEP

STEP3

Reference••••••••••••••••••••••••••••••••••••••••••••••••••••••• 19

Main specifications •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 20 For Australia Only:••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 21

Reference

General Information

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this guide has been compiled and published, covering the latest product’s descriptions and specifications.

The contents of this guide and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

Trademarks

The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. © 2010 Brother Industries, Ltd. All rights reserved. Microsoft Corporation, USA. Macintosh® and Mac OS® are registered trademarks of Apple Inc. The names of other software or products used in this document are trademarks or registered trademarks of the respective companies that developed them. Each company whose software title is mentioned in this guide has a Software Licence Agreement specific to its proprietary programs. All other brand and product names mentioned in this Setup & Operation Guide and the User's Guide are registered trademarks of their respective companies.

, Windows Vista® and Windows® are registered trademarks of Microsoft®

Symbols Used in this Guide

The symbols used throughout this guide are as follows:

This symbol shows information or directions that should be followed. If ignored, the result may be injury, damage, or failed operations.

This symbol shows information or directions that can help you better understand and use the machine more efficiently.

Safety precautions

Read and understand all of these instructions and save them for later reference. Follow all warnings and instructions marked on the product.

Warning Tells you what to do to avoid the risk of injury.

Caution

The symbols used in this guide are as follows:

Action NOT allowed to do DO NOT disassemble the product.

DO NOT splash the product with or immerse the product in water.

Mandatory action Unplugging

Alerts to the possibility of electrical shock

To use the machine safely

Follow these guidelines to avoid fire, electric shock, or other damage.

The Machine

Unplug the power cord immediately and stop using the machine during an electrical storm. There may be a remote risk of electric shock from lightning.

Do not touch any metal parts near the print head. The print head becomes very hot during use and remains very hot immediately after use. Do not touch it directly with your hands.

Dispose of plastic bags correctly and keep away from babies and children. Do not wear or play with plastic bags.

Unplug the power cord immediately and stop using the abnormal odour, heat, discolouration, deformation or anything unusual whilst the machine

Do not disassemble the machine. For inspection, adjustment and repair of the machine contact the retail outlet where the machine was purchased or your local authorised service centre.

Tells you about procedures you must follow to prevent damage to the machine.

DO NOT touch a given portion of the product.

Warning

Do not drop, hit or otherwise bang the machine.

Do not hold and lift the machine by the DK Roll cover. The cover could come off and the machine could fall and become damaged.

machine

is in use or storage.

if you notice any

Do not allow the way.

Do not use the machine with foreign objects in it. If water or any foreign objects should enter the machine, unplug the power cord from the electric outlet and remove the foreign object. If necessary, contact the retail outlet where the machine was purchased or your local authorised service centre.

Do not hold the machine with only one hand. The machine may slip out of your hand.

machine

to get wet in any

Introduction

STEP

Getting Started

STEP

Troubleshooting

Maintenance and

STEP

Reference

Warning

Follow these guidelines to avoid fire, electric shock, or other damage.

Power Cord

Use only the authorised power source (220-240V AC) for the machine.

Use only the power cord included with the machine.

Do not handle the power cord or plug if your hands are wet.

Do not overload the electrical outlet sockets with too many appliances or plug the power cord into a damaged electrical outlet.

Do not cut, damage, alter or place heavy objects on the power cord.

Do not use the power cord if it is damaged.

Ensure the power cord is correctly inserted into the electrical outlet.

If the machine will not be used for an extended period, remove the power cord from the electrical outlet.

Caution

Follow these guidelines to avoid fire, electric shock, or other damage.

The Machine

The electrical outlet should be close to the machine and be easily accessible.

Power Cord

Always hold the power cord when unplugging the power cord from or plugging it into the electrical outlet. Pulling on the power cord could cause problems.

Cutter Unit

Do not touch the cutter unit. Do not open the top cover when the cutter is operating.

Installation/Storage

Put the machine on a flat, stable surface such as a desk.

DK Roll (DK Label, DK Tape)

Be careful not to drop the DK Roll. DK Rolls use thermal paper and thermal

film. Both the label and print will fade with sunlight and heat. Do not use DK Rolls for outdoor use that requires durability.

Do not put any heavy objects on top of the machine.

Depending on the area, material, and environmental conditions, the label may unpeel or become irremovable, the colour of the label may change or be transferred to other objects. Before applying the label, check the environmental condition and the material. Test the label by affixing a small piece of it to an inconspicuous area of the intended surface.

General Precautions

The Machine

• Never disassemble the machine or allow it to get wet to avoid possible fire or electrical

shock. Do not unplug the power cord from or plug it into the electrical outlet with wet hands. Doing so could cause an electrical shock or fire.

• Do not touch the cutter. Personal injury could result.

• The machine is a precision machine. Do not drop, hit or otherwise bang the machine.

• Do not lift the machine by the DK Roll compartment cover. The cover could come off and

the machine could fall and become damaged.

• The machine may malfunction if left near a television, radio, etc. Do not use the machine

near any machine that can cause electromagnetic interference.

• Do not expose the machine to direct sunlight or near heaters or other hot appliances, in

any area exposed to extremely high or low temperatures, high humidity or dusty areas. Doing so could cause the machine to malfunction.

• Do not use paint thinner, benzene, alcohol or any other organic solvents to clean the

machine. Doing so may cause damage to the surface finish. Use a soft, dry cloth to clean the machine.

• Do not put any heavy objects or objects containing water on top of the machine. If water

or any foreign object enters the machine, contact the retail outlet where the machine was purchased or your local authorised service centre. If you continue to use the machine with water or a foreign object in the machine, the machine may be damaged or personal injury could result.

• Do not insert any objects into or block the label output slot, USB port.

• Do not put any metal parts near the print head. The print head becomes very hot during

use and remains very hot immediately after use. Do not touch it directly with your hands.

• Use only the interface cable (USB cable) included with the machine.

• When not in use for an extended period, remove the DK Roll from the machine.

• Do not attempt to print labels while the DK Roll cover is open.

Power Cord

• Use only the power cord included with the machine.

• If the machine will not be used for an extended period, unplug the power cord from the

electrical outlet.

• Always hold the power cord when unplugging the power cord from or plugging it into

electrical outlet. Do not pull on the power cord. The wire in the electrical cord may become damaged.

• You should put the machine near an easily accessible, standard electrical socket.

DK Roll (DK Label and DK Tape)

• Use only genuine Brother accessories and supplies (with , marks). Do not use any

unauthorised accessories or supplies.

• If the label is attached to a wet, dirty, or oily surface, it may peel off easily. Before

applying the label, clean the surface to which the label will be applied.

• DK Rolls use thermal paper or film that can fade in colour or peel off surfaces if exposed

to ultraviolet light, wind or rain.

• Do not expose the DK Rolls to direct sunlight, high temperatures, high humidity, or dust.

Store in a cool, dark place. Use the DK Rolls soon after opening the package.

• Scratching the printed surface of the label with your finger nails or metal objects, or

touching the printed surface with hands dampened by water, sweat, or medicated cream, etc., can cause the colour to change or fade.

• Do not apply labels to any persons, animals, or plants.

Introduction

STEP

Getting Started

STEP

Troubleshooting

Maintenance and

STEP

Reference

• As the end of the DK Roll is designed to not adhere to the label spool, the last label may

not be cut properly. If this happens, remove the remaining labels, insert a new DK Roll, and reprint the last label. Note: To account for this, the number of DK Labels included on each DK Roll may be more than indicated on the package.

• If a label is removed after being applied to a surface, some portion of the label may

remain. Remove the remaining portion before attaching a new label.

• Some DK Rolls use permanent adhesive for their labels. These labels cannot be easily

peeled off once attached.

• Prior to using CD/DVD labels, be sure to follow the instructions in your CD/DVD player's

instruction guide regarding applying CD/DVD labels.

• Do not use CD/DVD labels in a slot loading CD/DVD player, for example a CD player in

a car where the CD is slid into a slot in the CD player.

• Do not peel off the CD/DVD label once it is applied to the CD/DVD, a thin surface layer

may come off, resulting in damage to the disk.

• Do not apply CD/DVD labels to CD/DVD disks designed for use with ink jet printers.

Labels peel off these disks easily and using disks with peeled labels can result in loss or damage of data.

• When applying CD/DVD labels, use the applicator included with the CD/DVD label rolls.

failure to do so could cause damage to the CD/DVD player.

• User's shall take full responsibility for applying CD/DVD labels. Brother accepts no

responsibility for any loss or damage of data caused by the inappropriate use of CD/DVD labels.

CD-ROM and Software

• Do not scratch or subject the CD-ROM to high or low temperatures.

• Do not put heavy objects on the CD-ROM or apply force to the CD-ROM.

• The software contained on the CD-ROM is meant for use with the machine only. See the

Licence on the CD for details. This software may be installed on multiple computers for use in an office, etc.

Cutter unit

• The cutter unit contains a very sharp blade. To

prevent injury from a broken cutter blade:

• Make sure the top cover is closed when using

the cutter unit.

• Don't apply too much pressure when fitting or

removing the cutter unit.

• When the cutter unit becomes blunt you

should replace it with a new one.

• If you break the cutter unit, unplug your QL-

500 from the power and remove the cutter unit carefully with a pair of tweezers.

• If the machine jams due to a build up of adhesive,

you should clean the surface of the paper guide. Unplug the QL-500 from the power and wipe away the adhesive build up from the surface of the paper guide using a cloth or tissue dipped in isopropyl alcohol. We recommend that you clean the paper guide when replacing the cutter unit.

• The cutter unit should give you an average number of 5000 cuts or more, depending on

how you use the machine. If your QL-500 does not cut the labels properly or starts to jam often, the cutter might have reached the end of its life; you should replace the cutter.

Paper guide surface

+ 16 hidden pages