Brother QL-560 User Guide

FRANÇAISDEUTSCH

NEDERLANDS

Introduction

QL-500 / QL-560

USER’S GUIDE

STEP

1

Getting startedMaintenance and

STEP

2

Troubleshooting

Be sure to read and understand this guide before using the machine. We
recommend that you keep this guide nearby for future reference.

www.brother.com

Thank you for purchasing the QL-500/560.
This guide briefly describes the steps to start using your QL-500/560.
Refer to the Software User's Guide for more detailed information. The Software User's
Guide can be found in the Manuals folder of the CD-ROM included with the QL-500/560.

We strongly recommend that you read this manual carefully before using your QL-500/560,
and then keep it nearby for future reference.

We provide service & support for users who register their products on our website.
We recommend that you take this opportunity to register with us by visiting us at:

Online User Registration

http://register.eu.brother.com/

Online Support Page

http://solutions.brother.com/

NOTE: It is also possible to access the above sites from the online user registration

window of the CD-ROM installer disk which is included with the printer. We look
forward to your registration.

Declaration of Conformity

(Europe only)

We, BROTHER INDUSTRIES, LTD.

declare that this product is in compliance with the essential requirements and other relevant
provisions of Directives 2006/95/EC, 2004/108/EC and 2005/32/EC.
The Declaration of Conformity (DoC) is on our website. Please go to http://solutions.brother.com ->
choose region (eg. Europe) -> choose country -> choose your model -> choose "Manuals"-> choose
Declaration of Conformity (*Select Language when required).

15-1, Naeshiro-cho, Mizuho-ku,
Nagoya, 467-8561, Japan

Contents

Introduction •••••••••••••••••••••••••••••••••••••••••••••••••••• 2

General Infomation •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 2
Safety precautions••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 3

General Precautions •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 5

Getting started ••••••••••••••••••••••••••••••••••••••••••••••••• 8

1 Parts Description••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 8

Main Printing Unit•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 8
LED Lamp••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 9

2 Installing the DK Roll•••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 9
3 Installing the paper guide •••••••••••••••••••••••••••••••••••••••••••••••••••• 10
4 Connecting to the power supply •••••••••••••••••••••••••••••••••••••••••••• 10

Maintenance and Troubleshooting •••••••••••••••••••••••••• 11

Maintenance •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 11

Print head maintenance •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 11
Roller maintenance ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 11
Label outlet maintenance •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 12
Replacing the cutter unit ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 13

Troubleshooting•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 15

Potential types of problems•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 15

Product Specifications •••••••••••••••••••••••••••••••••••••••••••••••••••••••• 16

1

IntroductionGetting startedMaintenance and

STEP

1

STEP

2

Troubleshooting

Introduction

2

Introduction

General Infomation

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and
published, covering the latest product’s descriptions and specifications.

The contents of this manual and the specifications of this product are subject to
change without notice.

Brother reserves the right to make changes without notice in the specifications and
materials contained herein and shall not be responsible for any damages (including
consequential) caused by reliance on the materials presented, including but not limited to
typographical and other errors relating to the publication.

© 2010 Brother Industries Ltd.

Trademarks

The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
© 2010 Brother Industries, Ltd. All rights reserved.
Microsoft and Windows are registered trademarks of Microsoft Corporation, USA.
Macintosh and Mac OS are registered trademarks of Apple Inc.
The names of other software or products used in this document are trademarks or
registered trademarks of the respective companies that developed them.
Each company whose software title is mentioned in this manual has a Software License
Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User’s Guide, the Software
Installation Guide and the Software User's Guide are registered trademarks of their
respective companies.

Symbols Used in this Manual

The symbols used throughout this guide are as follows:

This symbol indicates information or directions that should be followed. If ignored, the
result may be injury, damage, or failed operations.

This symbol indicates information or directions that can help you better understand
and use the printer more efficiently.

Safety precautions

3

Read all of these instructions and save them for later reference. Follow all warnings and
instructions marked on the product.

WARNING Tells you what to do to avoid the risk of injury.
CAUTION

The symbols used in this manual are as follows:

Action NOT allowed. DO NOT disassemble the product.
DO NOT splash the product with or

immerse the product in water.
Mandatory action Unplugging
Alerts to the possibility of electrical

shock

Tells you about procedures you must follow to prevent damage to the printer.

DO NOT touch a given portion of the
product.

To use the machine safely

WARNING

Follow these guidelines to avoid fire, electric shock, or other damage.

The Printer

Unplug the power cord immediately and
stop using the printer during an electrical
storm. There may be a remote risk of
electric shock from lightning.

Do not touch any metal parts near the
print head. The print head becomes very
hot during use and remains very hot
immediately after use. Do not touch it
directly with your hands.

Dispose of plastic bags correctly and
keep away from babies and children. Do
not wear or play with plastic bags.

Unplug the power cord immediately and
stop using the printer if you notice any
abnormal odour, heat, discolouration,
deformation or anything unusual whilst the
printer is in use or storage.

Do not disassemble the printer.
For inspection, adjustment and repair of
the printer contact the retail outlet where
the printer was purchased or your local
authorized service centre.

Do not drop, hit or otherwise bang the
printer.

Do not hold and lift the printer by the DK
Roll cover. The cover could come off
and the printer could fall and become
damaged.

Do not allow the printer to get wet in any
way.

Do not use the printer with foreign
objects in it. If water or any foreign
objects should enter the printer, unplug
the power cord from the power socket
and remove the foreign object. If
necessary, contact the retail outlet
where the printer was purchased or your
local authorized service centre.

IntroductionGetting startedMaintenance and

STEP

1

STEP

2

Troubleshooting

Introduction

4

WARNING

Follow these guidelines to avoid fire, electric shock, or other damage.

Power Cord

Use only the authorized power source
(220 - 240 V AC) for the printer.

Use only the power cord included with
the printer.

Do not handle the power cord or plug if
your hands are wet.

Do not overload the power socket with
too many appliances or insert the power
cord into a damaged socket.

Do not cut, damage, alter or place heavy
objects on the power cord.

Do not use the power cord if it is
damaged.

Ensure the power plug is correctly
inserted into the power socket.

If the printer will not be used for an
extended period, remove the power
supply cord from the electrical socket.

CAUTION

Follow these guidelines to avoid fire, electric shock, or other damage.

The Printer

The standard electrical socket should be close to the printer and be easily accessible.

Power Cord

Always hold the power plug when removing the power cord from or inserting it into the
socket. Pulling on the power cord cable could cause problems with the power cord.

Cutter

Do not touch the blade of the cutter unit.
Do not open the top cover when the

cutter is operating.
Do not apply excessive pressure to the

cutter unit.

Installation/Storage

Place the printer on a flat, stable surface
such as a desk.

DK Roll (DK Label, DK Tape)

Be careful not to drop the DK Roll.
DK Rolls use thermal paper and thermal

film. Both the label and print will fade
with sunlight and heat. Do not use DK
Rolls for outdoor use that require
durability.

Do not place any heavy objects on top of
the printer.

Depending on the location, material, and
environmental conditions, the label may
unpeel or become irremovable, the
colour of the label may change or be
transferred to other objects.
Before applying the label, check the
environmental condition and the
material. Test the label by affixing a
small piece of it to an inconspicuous
area of the intended surface.